ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, New Delhi, Ahmedabad, Jammu, Coimbatore, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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Syed irfan
(@Syedirfaaaan) reported
If your day is going good and you want to ruin the day then please go ahead and get a connection of @ACTFibernet surely they'll make your day worst
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
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Balwant Singh Atwal
(@BalwantSinghAt2) reported
@ACTFibernet Very poor/pathetic service. Since everyone is WFH including children's but services are down for 24hrs which no one can't imagine or expect in not at all exceptable. Office & kids work is severely impacted. False commitments & end up paying more. 8700621574
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Syed irfan
(@Syedirfaaaan) reported
God damnit!!! not able to use internet since 24hours now and @ACTFibernet is taking there own time to resolve it Have i done a mistake taking annual subscription ? @ACTFibernet is worst at resolving the internet issues
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sreekar
(@sree526) reported
@ACTFibernet unable to connect to 5g network of my router with the password you sent
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Sudhir K
(@SudhirKamugant1) reported
@ACTFibernet from more than 2 weeks faulty router provided for ACT new connection is not changing as promised to replace with new router. Account No: 101546577130. Every time when complained raising ticket and closing without solving. Is this useless service you are providing?
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Rajesh Sharma
(@RajeshS71303713) reported
@ACTFibernet Poor service without customer requirements how can you upgrade the plan and who asked you to upgrade if it's done from your end stop charging extra amount
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Muth_Ü
(@_muth_u_kumar_) reported
@ACTFibernet Yeah resolved it by installing @airtelbroad and you just terminate my connection with @ACTFibernet . For your kind notice i have got bill with shifting charges without even shifting.. ready to lose customers. Happy service 👍🏻
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Raghu
(@rnandank) reported
@ACTFibernet Internet is down since noon. No one is responsive from your team. If we log ticket they are not ok. They will tell us to directly call them. If we call them there is no response. This is ridiculous. What exactly it will take you to fix it??
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Anil kumar
(@anilyaduvansi12) reported
@ACTFibernet why do you charge for changing the user name of own account, while phone and email change is allowed on app only, why not name change with valid id proof on app itself. Your customer service is pathetic ! @BandBajaateRaho
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Diwas kumar
(@dkhyd03) reported
@ACTFibernet every 2nd / 3rd day the internet is not available for whole day .I have to raise complaint which is resolved only by day end.i feel this is deliberate to harass customer SR10156068280111 .
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Sai Kumar Gudimetla
(@SaiGudimetla) reported
@ACTFibernet You are claiming you are the best ISP in Hyderabad but it's too worst here same as you are showing in Hotstar ads
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Kushanth
(@kushanth) reported
@ACTFibernet You have not fixed the issue yet nor you are allowing me to raise a request in the app.. Looks like I have to disconnect the connection.
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Muth_Ü
(@_muth_u_kumar_) reported
@ACTFibernet Yeah resolved it by installing @airtel_xstream and you just terminate my connection with @ACTFibernet . For your kind notice i have got bill with shifting charges even not shifting.. ready to lose customers. Happy service 👍🏻
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Sandeep Kongathi
(@kn_sandeep) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet can you please help in resolving the problem with reconnection, ticket SR10255523915206, it's been 2 weeks
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Muth_Ü
(@_muth_u_kumar_) reported
@ACTFibernet Yeah resolved it by installing #airtelfiber @airtelindia and you just terminate my connection with @ACTFibernet . For your kind notice i have got bill with shifting charges without even shifting.. ready to lose customers. Happy service 👍🏻
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vallabh asawa
(@vallabhasawa) reported
@ACTFibernet Still no help no resolution on the above ticket .are you guys willing to help..? Or you recommend me to change the service provider..? Urgent help. #actfibernet #intertnet
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Syed irfan
(@Syedirfaaaan) reported
Despite all my complaints, @ACTFibernet's customer care is super fast because they use @airtelindia as their internet provider
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Abhi1610
(@Abhi16101) reported
@ACTFibernet Inspite of raising on twitter and giving fake resolution to the customer. The fraud legacy of Act fibernet continues. No one from the team called me to resolve the amount issue yet. Cheating customer with their money is what u guys best at?
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Muth_Ü
(@_muth_u_kumar_) reported
@ACTFibernet Yeah resolved it by installing @AirtelFiber and you just terminate my connection with @ACTFibernet . For your kind notice i have got bill with shifting charges even not shifting.. ready to lose customers. Happy service 👍🏻
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preetishg
(@preetishghotma1) reported
@ACTFibernet help help help.after installation the wall left broken and no response to calls for action.
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Kranthi
(@kranthivemasani) reported
@ACTFibernet We are not expecting automated quick response from @ACTFibernet Instead make your service quick that's what customers expecting from you
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Sandeep Kumar
(@Sandeep24110078) reported
@ACTFibernetHYD @ACTFibernet very worst service by u people and customer care also giving wrong commitments to me. I have paid the new connection amount but till now installation not done every one is telling that it will be done in 4 hours and customer service is very worst
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Avinash K
(@avinash136k) reported
Dear @ACTFibernet team I'm unable to downgrade my plan on act app. Can you help?
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rakesh kumar
(@rakeshk44783006) reported
@ACTFibernet Don't give false commitments, you people won't even respond to customers. You people don't have respect and value towards customers Such a horrible service 🙏🙏🙏
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Sidharth
(@Sidhu3693) reported
@ACTFibernet @ACTFibernet Got a mail for AHA Subscription, through the link I just logged in to see what movies are available, by then I was charged 298rs. There were no terms and conditions to agree, there was no indication that as soon as I login I will be charged!
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Shreyas Cadambi
(@Scadambi) reported
@ACTFibernet You possibly have the worst after-sales service. New installation done on Apr22. Internet down every morning. Complaint raised every morning. Call Center helpless. Today full day no internet. Please resolve asap.
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rakesh kumar
(@rakeshk44783006) reported
@ACTFibernet What a horrible experience i had with act fibernet, @ACTFibernet has really no value and respect towards the customers. Opting act fibernet is the most stupidest thing in my life, since 20days iam suffering alot and no one responded to us. Frnds I suggest not to opt act fibernet
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Arvind Singh🇮🇳
(@Arvind_Kr_Singh) reported
@ACTFibernet Still internet is down, I have to take Online class 🙏🙏