ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (70%)
- Wi-fi (21%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Chhindwāra, Hyderabad, Visakhapatnam, Mumbai, Shimla, New Delhi, Kallakkurichchi, Coimbatore, Delhi, Pune, Guntur, Nellore, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 12 hours ago |
|
Bengaluru
|
Internet | 15 hours ago |
|
Bengaluru
|
Wi-fi | 17 hours ago |
|
Chennai
|
Internet | 19 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chhindwāra
|
Wi-fi | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tamil Crypto Guy π² (@tamilcryptoguy) reported@ACTFibernet Your internet service is absolutely pathetic. The connection is down, and there’s no proper resolution despite being a paying customer. We pay for a reliable internet service, not constant outages and endless waiting. Fix your network and stop making customers chase.
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Rahul (@Rahuldiddy2) reported@ACTFibernet Someone called me.. and closee ticket without resolution🙏 @ACTFibernet
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prashant rai (@prashan98193688) reported@ACTFibernet @ACT_Issues @FiberAct Team, I’m raising this issue here as I have no other option. A/C No. 110366044381 — My connection has been disrupted for the 4th time in 10 days, severely affecting my work. Please urgently investigate and initiate cancellation of my connection.
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Kumar Panda (@Chumankp) reported@Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.
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⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported@ACTFibernet @ACTFibernet Please understand the customer’s problem too. What am I supposed to do with such service? Neither are you installing the Wi-Fi nor processing my refund. This is honestly one of the worst service experiences I’ve had.
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yogesh sherman (@yogeshsherman) reported@ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic
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Suman Kumar (@sumanpsk) reported@ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.
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SPR (@SprEinfach) reported@ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.
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𝙕𝙞𝙚 🐺 (@mZZieo) reportedThis has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3
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Tamil Crypto Guy π² (@tamilcryptoguy) reported@ACTFibernet I strongly suggest you guys think twice before choosing @ACTFibernet. Unstable internet, poor service, and zero urgency in resolving issues. Paying customers deserve better than this. Save yourself the frustration and choose a reliable provider instead. #ACTFibernet
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Dinesh (@Dinesh72521026) reported@ACTFibernet When my issue will get resolved even tough manger itself been very rude to me then how come staffs will behave properly Manager Mr. Saravanan Ph. No. 9384831835
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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Lalith kumar (@lalithkumar_18) reported@ACTFibernet It’s been a month after my complaint… Still there’s no complete resolution for my issue… Hereafter We can post in public what are going through there’s no private message… People should be aware of this not you’re irrelevant ads… #actfibernet @ACTFibernet
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Suman Kumar (@sumanpsk) reported@ACTFibernet your service sucks
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tanuj raj (@tanujrraj) reportedGenuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏
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RAJENDER (@poorjoke_tweets) reportedI need some help regarding my account @ACTFibernet . Bother to check dm
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Durihara (@kaali_hara) reported@ACTFibernet raised a shifting request on 20th morning and today is 31st Aug 2026 no action no update. Wow, it’s becoming only more worst case as the days are passing #actfibernetBengaluru
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malleswar ganji (@GanjiMalleswar) reported@ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service
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Balaji Swaminathan (@BalajiSwaminat) reported@ACTFibernet Such a pathetic service. Unable to use App to shift my connection. Called customer care and waiting for past 1/2 hour to get connected. Please self introspect.
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Shubham (@iShubham007) reported@ACTFibernet Any update on ticket SR11581804549974 ? Can you please prioritise this as it's impacting business hours deliverables on weekdays ? The issue persists more than 24 hours.
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Doozie (@doozudoesit) reported@ACTFibernet whar is the issue all of sudden services got stopped while I was working on a million s of project
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AK (@akilankg) reported@ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?
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Seetharaman (@Indiansheart) reportedTotal apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054
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eva (@evabuilds) reportedunfortunately I paid for 6 month plan😭 I hope big twt acc can repost/comment on this tagging @ACTFibernet , would help a lot tbh
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Srijan Majumdar (@Elite_Raven1159) reported@ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet It’s Day 4. And nobody is trying for a resolution except your messages here. Very poor. I will not recommend ACT anymore.
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Eng Tan (@EngTan7) reported@ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.
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Murali Krishna R (@muralismash) reportedACT has pathetic service throughout my journey. My connection was disconnected on 10th july 2026. I requested for an intercity connection but customer care guys made blunders & I couldn't get connection in the new city. Till date no refund e1 after asset recovery. @ACTFibernet
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.
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Ankit Mohanty (@ankit_amohanty) reported@ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund