ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 02/12/2026 07:50

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaChennai Wi-fi
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • hussatt128 Hussain (@hussatt128) reported

    @ACTFibernet USELESS (24/7) HELP and SUPPORT. If you are only active from 7.30AM -11.30PM. Make sure the internet works throughout the night. Many of us work different hours.

  • hussatt128 Hussain (@hussatt128) reported

    @ACTFibernet most useless 24/7 support. Act app is useless. 👎👎👎👎👎👎👎

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @Chdheeraj007 @ACTFibernet Yes. You're correct. @ACTFibernet is a cheater. Such a worst management.

  • wahmed178 Waseem Ahmed (@wahmed178) reported

    @ACTFibernet bastard customer service officers disconnecting calls after listening to query why they hell they are sitting in support team, spineless bastard!!

  • NagsRam NAG (@NagsRam) reported

    @ACTFibernet Are Google Nest Wifi routers compatible to work in your network ??

  • Mani30611338 Mani (@Mani30611338) reported

    @ACTFibernet What should i do with 96 rupees? Whom do you even contacted before closing the ticket? Refund amount is my last payment coz, i haven't used the the connection and no service was provided, no connection was provided.

  • UttamSoni_ UTTAM SONI (@UttamSoni_) reported

    Still my problem not resolved. Worst never buy any pack from this. It was my huge mistake. @ACTFibernet no more act from now. Will ask my all friends in my society to not to renew plan.

  • vinab18 Vineet Abraham (@vinab18) reported

    @ACTFibernet resolving internet issues cannot take 1 whole day. It's been 5 hours

  • yashkir48724037 yash kiran (@yashkir48724037) reported

    @ACTFibernet I am getting the same response from your customer care representatives again my call is being placed on hold and they are disconnecting

  • sadanand_pal Sadanand Pal (@sadanand_pal) reported

    @ACTFibernet Actstreamtv 4k device solution nobody responding at Lucknow Centre. Is any responsible contact or email available or connection surrender is only solution.

  • grover0786 Karan Grover (@grover0786) reported

    Enough of telling you to fix my internet connection It's been whole day today no one arrived despite informing you in twitter instagram you have time till tomorrow kal apke pure area ke cables Tod dunga and boxes jala dunga mera internet nahi to pure zone mai nahi @ACTFibernet

  • kargillll Gargi (@kargillll) reported

    @ACTFibernet my WiFi connection has been disconnected since last evening. We've made multiple calls but the issue has not been resolved. We need this to be fixed asap, can you help?

  • BabluKu89511943 Bablu Kumar Mahato (@BabluKu89511943) reported

    @ACTFibernet @jagograhakjago When can I expect a call back or resolution?

  • VishalA66252631 Vishal Agrawal (@VishalA66252631) reported

    @ACTFibernet Internet not working since evening what is the issue?

  • DrUllhas Dr ULLHAS GOWDA (@DrUllhas) reported from Bengaluru, State of Karnataka

    @ACTFibernet your connection keeps disconnecting everyday midnight and next day morning it will ask me to re log in again with the credentials what a disgusting feature is that???? I@ use the same router you guys issued and it’s bad as well 2Ghz band internet doesn’t work (1/2)

  • ursmanoj238 🅼🅰🅽🅾🅹 #CSK🦁 (@ursmanoj238) reported

    Plz solve the issue ASAP network is not working since last one hr @ACTFibernet

  • sgpsaee sgpsaee (@sgpsaee) reported

    Hey @ACTFibernet can you confirm, if your support call center is 24x7 or closes at 8pm, if it closes then, why your IVRS keeps giving hopes that... 1 person is before you for 2 hours... can't you say, we will be open from 8am-8pm ? Ticket # SR10764592291184

  • dc_muttu Muttu DC (@dc_muttu) reported

    @ACTFibernet RMN: 8722789213 Bangalore 2 days of resolution etr is unacceptable considering the work from home model during this COVID 19

  • keshavbr2020 TheCynist (@keshavbr2020) reported

    @ACTFibernet The broadband service is again gone from yesterday!! Service so poor #ACTDOWN

  • VishalA66252631 Vishal Agrawal (@VishalA66252631) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet such a bulshit shameless fraud lier act company services internet is not working since 14th April afternoon no one bulshi caller and checked on this for payment follo-up many calls and messages are coming

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 149th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???

  • hussatt128 Hussain (@hussatt128) reported

    @ACTFibernet require urgent assistance with internet not working. Your chat support is helpless. #ACT #actbroadband #actfibernet

  • yashkir48724037 yash kiran (@yashkir48724037) reported

    @ACTFibernet Hi Team Act, I raised an issue on 26th February 2022 that my internet is not working and today I am facing the same issue. it happens in every 15-20 days I am without internet. I need a permanent solution for this...

  • BabluKu89511943 Bablu Kumar Mahato (@BabluKu89511943) reported

    @ACTFibernet @jagograhakjago Hi Team, I have got my refund. Thanks for the resolution !

  • ScreamThyLast zeeshan (@ScreamThyLast) reported

    @ACTFibernet SR10264593091564 no resolution yet. 2nd time in a month, getting more and more unreliable.

  • Mani30611338 Mani (@Mani30611338) reported

    @ACTFibernet What should i do with 96 rupees? Whom do you even contacted before closing the ticket? Refund amount is my last payment coz, i haven't used the the connection and no service was provided, no connection was provided.

  • ArunaPunn Aruna Punn (@ArunaPunn) reported

    @ACTFibernet It's resolved...pls .humble request improve ur service..

  • Polka8665 PoIkadot (@Polka8665) reported

    @ACTFibernet My internet is not working since yesterday. Support said ETR 16th APR Please restore it.Dependent on this for critical work.

  • puneet3437 Puneet Kumar (@puneet3437) reported

    @ACTFibernet reference number SR11064581643534, Net is not working and no one area engineers picking call to attend the problem, We are doing work from home, Kindly resolve the same.

  • wahmed178 Waseem Ahmed (@wahmed178) reported

    @ACTFibernet i had conversations with customer service officer named gopi Srikanth at 9:15 pm and that bastard again disconnected my call after listening to my query , what the hell you guys are doing, kindly arrange a call back from your end right now!!