ACT Outage

Is ACT having an outage right now?

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

 Problems detected at ACT

ACT problems in the last 24 hours

ACT Outage Chart

November 13: Problems at ACT

ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(73.33%)
Wi-fi
(17.78%)
Total Blackout
(8.89%)

ACT Outage Map

The most recent outage reports and issues originated from Hyderabad, PETROL BUNK ORR, Chennai, Bengaluru, Noida, Mangalore, Kozhikode, New Delhi, Mysore, Chittoor, Rājendranagar, Medchal Malkajgiri, Erragadda, Sangāreddi and Rājahmundry.

Hyderabad Internet
Chennai Internet
Bengaluru Internet
Hyderabad Internet
Bengaluru Internet
Mangalore Internet

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • Devendr53996003 Devendra Kumar (@Devendr53996003) reported

    @ACTFibernet No Internet currently. This is happening for the 3rd time in 4 days. You guys resolve it and then it breaks again. Your service is absolutely pathetic. IT KEEPS BREAKING AGAIN AND AGAIN @ACTFibernet make sure it is fixed ASAP PERMANENTLY Account no. 102017589197

  • Devendr53996003 Devendra Kumar (@Devendr53996003) reported

    @ACTFibernet It is not resolved yet. Now again there is no internet. I am done with you guys.. Your service is absolutely pathetic

  • SharPointPundit Vinay Chavadi (@SharPointPundit) reported

    @ACTFibernet Cannot reach your customer representative. Keep listening to automated messages. Pathetic customer care

  • SharPointPundit Vinay Chavadi (@SharPointPundit) reported

    @ACTFibernet Pathetic service!! People are fed up with Daily outages. People working from home are having difficult time. Multiple escalation has no effect. Your local representative is not responding. Do something or else everyone will move to another service provider.

  • SharPointPundit Vinay Chavadi (@SharPointPundit) reported

    @ACTFibernet Pathetic service in Bangalore Panathur area. Daily outages. People are fed up. No amount of escalation is helping. Our local representative is good for nothing.

  • ajito5162 Ajith (@ajito5162) reported

    @ACTFibernet R u guys still arranging a call back... Pathetic service

  • SharPointPundit Vinay Chavadi (@SharPointPundit) reported

    @ACTFibernet Pathetic service in Panathur area. Daily outages. People are fed up

  • vijaysali vijay sali (@vijaysali) reported

    @ACTFibernet It's more than 24 hrs. No #action being taken. Not even tried to address #issue . I have never seen this kind of #CustomerService, takes hours to connect to agent and #disconnect calls

  • inboopathy Boopathy Nagarajan (@inboopathy) reported

    @ACTFibernet No proper connectivity. No prompt customer support. Lethargic customer care.

  • lohani_suraj Suraj Lohani 🇮🇳 (@lohani_suraj) reported

    @ACTFibernet My WiFi service is not working from last 12 hrs , still no solution from customer support,Please look into this and provide assistance.

  • Millennial_scri Asfa (@Millennial_scri) reported

    @ACTFibernet Finally you replied after hundred tweets, ohh wait! Pls hold ur horses since ur giving pathetic service i need to call you often. #actfibernet

  • Sandeep97162821 Sandeep (@Sandeep97162821) reported

    @ACTFibernet +919739994906 your customer care phone does not get answered, have connectivity issues!!!

  • chepurisrikumar sri kumar CSK (@chepurisrikumar) reported

    @ACTFibernet worst worst worst network and customer care executive really amazing in service to customers your doing that to bad service.this is bad network ever I seen and I am going to burn the supply box....

  • sumit_kala Sumit Kala (@sumit_kala) reported

    @ACTFibernet Mu Fibernet ticket no SR10232410328325 was closed without resolution. I have reopened it please call me.

  • chepurisrikumar sri kumar CSK (@chepurisrikumar) reported

    @ACTFibernet One of the worst network till now and I don't know why customer care executive are working there and team also why team is paying out for them at also. I spoke with customer care executive nearly 8 agents from different numbers but the are keeping the call on mute.

  • JaneshBakshi Janesh Bakshi (@JaneshBakshi) reported

    @ACTFibernet Unacceptable way of treating your customers. I've recently got a new connection installed in Bengaluru and it stopped working since today evening. After calling the customer care there is a wait time of half an hour. Is this the way you handle customers. Frustrating!

  • shushant1231 Shushant Kushwaha (@shushant1231) reported

    @ACTFibernet @ACTFibernetHYD I do not want to continue with your services, reason - worst customer service. No one answers the call, and even after sending a direct message to you there was no response. Please stop all the services asap.

  • vijaysali vijay sali (@vijaysali) reported

    @ACTFibernet Fedup of your #CustomerService . It is #WORST . Unable to #access #internetdown #bangalore

  • tweetashutosh ashutosh sharma (@tweetashutosh) reported

    @ACTFibernet Internet is not working again , you guys need to be serious.

  • i_SanGollapudi Santhosh Gollapudi (@i_SanGollapudi) reported

    @ACTFibernet I was told that a complaint has been raised during the conversation FTR10132408295503 for my internet connectivity and was also told that it will be resolved in 4 hours. It's been more than 8 hours and my connection is not activated yet after paying said amount. 😠

  • AnirudhVelamuri Anirudh (@AnirudhVelamuri) reported

    @ACTFibernet Internet isn't working at home. It has been three days since the complaint was made and today I get a mail saying the issue has been resolved. You guys talk a big game but can't solve actual issues. And have no shame in making endless calls for promotions. Pathetic.

  • hoshhai ಎಸ್.ಡಿ.ಚೌಧರಿ (@hoshhai) reported

    @ACTFibernet service restoration and account activation complaint registered yesterday and promised that service will be restored today by 11 AM. Been calling customer care since morning more that 11 times still issue not resolved. reference ID-SR10232371811048.

  • muthuqumar Muthu Qumar S (@muthuqumar) reported

    @ACTFibernet Day 2: I still haven’t got internet. Even I know what’s the issue. ACT can’t afford to have junction box with power supply on a proper house. Absolute negligence. @airtelindia Mobile data is more reliable than @ACTFibernet broadband.

  • hoshhai ಎಸ್.ಡಿ.ಚೌಧರಿ (@hoshhai) reported

    @ACTFibernet, raised a concern yesterday regarding deactivated account and promised that service be restored by today 11 AM. reference ID-SR10232371811048. Still service not restored. Been calling customer care for more than 11 times since morning.

  • sudheendrabhovi Sudheendra (@sudheendrabhovi) reported

    @ACTFibernet Complaint resolved, thanks. Please undertake to give uninterrupted services. You have to make necessary arrangements to resolve complaints within a hours time because you collect bill in advance.

  • suresh_kvsd Durgasuresh Kagitha (@suresh_kvsd) reported

    feedback : "fed up with your service" , it down again - today - now - 3 times in 3 days @ACTFibernet . I want you to terminate my service if you are good at it at least

  • sridhars2 Sri (@sridhars2) reported

    @ACTFibernet The Reason why we calling customer care is to get a immediate resolution not to hear the Stupid IVR ,have some humans to address the customer issues, and that also not working fine i heard the ticket number will ge sent to my mobile number as a message but i didnt get any message

  • KetanAnand90 Ketan (@KetanAnand90) reported

    @ACTFibernet . Sorry for all the trouble u got through for making me wait for 3 days and not solving the issue. Please disconnect my connection. Thanks for ur service. P.S: Don’t call me for the bill please. My no is in DM from last 3 days. Hope u can get the customer details.

  • zoref1987 Mohammed Abdul Feroz (@zoref1987) reported

    @ACTFibernet its been a week and there is no update on my connection shifting request. This is very pathetic service experience 😡

  • jamal4everyone Jamal Khan (@jamal4everyone) reported

    @ACTFibernet @sridhars2 @ACTFibernet Your customer service is not at all pleasing. It has been a week since i made d payment for my bill. I have raised complaint multiple times ,but i have not yet received the confirmation of my bill payment. I am Just getting the messages requesting me to pay the bill

  • jamal4everyone Jamal Khan (@jamal4everyone) reported

    @ACTFibernet @ACTFibernet Your customer service is not at all pleasing. It has been a week since i made d payment for my bill. I have raised complaint multiple times ,but i have not yet received the confirmation of my bill payment. I am Just getting the messages requesting me to pay the bill

  • hbksagar Krupa Sagar (@hbksagar) reported

    @ACTFibernet I had raised a ticket (SR10232377973052) which should have been resolved by 2pm today as per your communication but issue still persists and no body even cared to respond.

  • inboopathy Boopathy Nagarajan (@inboopathy) reported

    @ACTFibernet The service provided by you is way below the standards. Have never had such an unprofessional response from a customer care team when contacted for an issue.

  • jamal4everyone Jamal Khan (@jamal4everyone) reported

    @ACTFibernet Your customer service is not at all pleasing. It has been a week since i made d payment for my bill. I have raised complaint multiple times ,but i have not yet received the confirmation of my bill payment. I am Just getting the messages requesting me to pay the bill

  • Uday_Shankar_Pd Uday Shankar (@Uday_Shankar_Pd) reported

    @ACTFibernet There is no way to reach out customer support to raise the disconnection request for broadband. Even IVR is not working. You make sure that customer can't leave the network easily, if they don't want to continue

  • KeerthikanthT Keerthikanth Reddy T (@KeerthikanthT) reported

    @ACTBangalore @ACTFibernet I do expect some response from you regarding the issue

  • ShobikaS2 Shobika S (@ShobikaS2) reported

    @ACTFibernet Such a worst support. They will not fix the problem immediately and also they will not provide a permanent fix for the issue.If possible please don't use this network.They will make us to beg for getting the issue fixed.Simply they won't even care a customer query 1%

  • sumedhhere Sumedh Shekhar (@sumedhhere) reported

    @ACTFibernet worst internet provider ever. Raised a service disruption complain 48 hours back, still no resolve. Frequent disruptions in service and turn around time very bad. Will not recommend this to anyone

  • mvaibhav13 Vaibhav Malik (@mvaibhav13) reported

    @ACTFibernet @ACTFibernet Don't ask me now to DM you my contact information for arranging a callback because it doesn't happen with your dumb customer care. They reply like ROBOTS. I want the refund process to be initialited within 24 hours. You guys are looting people in the name of ISP.

  • LakshmiArun13 Lakshmi Arun (@LakshmiArun13) reported

    @ACTFibernet The service now a days is getting worse. Almost every alternate day I lose connectivity and have to raise a new ticket through your app are which it will get resolved.

  • vivek1984jain vivek jain (@vivek1984jain) reported

    @ACTFibernet : Nowadays this internet issue happening very frequently please fix it permanently.

  • vivek1984jain vivek jain (@vivek1984jain) reported

    @ACTFibernet :Last two days internet is not working, created ticket but didn't get any response.

  • shravan7464 Shravan Kumar (@shravan7464) reported

    @ACTFibernet Still my Internet issue not solved.I did not even receive a call from your team.

  • srikanth5572 Srikanth Chintala (@srikanth5572) reported

    @ACTFibernet I have applied for a new connection and did the payment last Thursday. Installation guy came and said box is not available will take 2 days.. I waited for two days till last Sunday. From Monday I started calling customer care people, no one is responding properlym

  • RiddhiVerma9 RiddhiVerma (@RiddhiVerma9) reported

    @ACTFibernet All you can do is regret and no action, well, you can continue doing that. Refund my money, if you can. I’m done with your service @ACTFibernet .. @Airtel_Presence has been more pro active.

  • BasappaBaligar Basappa Baligar (@BasappaBaligar) reported

    @ACTFibernet guys I request you, please never go for #ACTFibernet. Especially don't fall into their trap of 6 months and 8 months plan. Worst technical support of all the broadband service providers

  • AiyappaBharat Bharat Aiyappa (@AiyappaBharat) reported

    @ACTFibernet #disappointed #frustrated with your service! Your tech is efficient but not effective!It’s pointless if your speed of response is good but unable to permanently resolve the real problem!!! No one has bandwidth to repeatedly raise faults.Expect permanent resolution!

  • yogivardhan Hima vardhan Reddy (@yogivardhan) reported

    @ACTFibernet facing issue with internet again, this is the 5 th time I am facing issue in last 20 days. Shame on you @ACTFibernet, why do you charge money and promise service when you can't provide. Bullshit company.

  • HMulpuru himabindu mulpuru (@HMulpuru) reported

    Your service is too shitty and the employees you hired are roadside pan wale. They will not understand how my business is effecting with their inconvenience. Till now they didn't yet fixed my connection and Am withdrawing my connection with ******* @ACTFibernet 🙏🙏employees

  • GRajgor Gaurav P Rajgor (@GRajgor) reported

    @usufrahil @ACTFibernet @HathwayBrdband Hey Brother I would request you check for other networks as well. I am Hathway customer and hate to say this but there service is also poor.

  • RoshanMullick Roshan Mullick (@RoshanMullick) reported

    @ACTFibernet I have issues with my internet and this is a consistent problem every month this month I was without the internet for 3 days after a day it is gone then after 3 days the internet is gone again, but the irony is I am still paying my bills on time each month 🤣😂 ROFL.

  • RoshanMullick Roshan Mullick (@RoshanMullick) reported

    @ACTFibernet Yet again a prolonged issue with your service each month there's an issue and my internet service is down every month there's a consistent problem with internet. I have your technician area manager and nodal officer I have complaint to each and every one no one is even listening.

  • KeerthikanthT Keerthikanth Reddy T (@KeerthikanthT) reported

    @ACTFibernet Again it's the same service from you, third time in this month we are facing the network connectivity issue. Don't know you guys are fixing the issues permanently or just doing some temporary fixes for time being. And it's time re-think to continue your services.

  • sudheendrabhovi Sudheendra (@sudheendrabhovi) reported

    @ACTFibernet "Your ACT Fibernet Request SR10232386734232 is expected to be resolved by 11/13/2019 01:00:00 PM" you failed to deliver on service. Please consider this as my disconnection request incase you fail to rectify the same with in next one hour.

  • stwta Mirza Sand (@stwta) reported

    @ACTFibernet ACT Account No: 101003409261. I am trying to call your customer care but it plays message for 10 mins. My email send 2 back remains unanswered. Please help with my billing issue.

  • yPrudhvi06 Prudhvi Raj (@yPrudhvi06) reported

    @ACTFibernet Very disappointing service . I have subscribed for 4 +2 months offer package in the month of July . And now after 4 months act has stopped internet service and not responding to my complaints from last 2 days . Please take responsibility and call me for further info

  • vikcyiiit vikas bhandari (@vikcyiiit) reported

    @ACTFibernet worst customer service ever, i have put the relocate account request 5 days back but i didn't get a single response till now.

  • DhaniRamKota DhaniRam (@DhaniRamKota) reported

    Dear @airtelindia still i am open to get your services if you are willing to provide. I have already provided my old account no, refer to get my M. No; As i can't really on @ACTFibernet who are not bothering about customer. @DoT_India should do something @JioFiber con. in $colony

  • shravanDaddolu Shravan Kumar (@shravanDaddolu) reported

    @ACTFibernet again proving to provide the worst service ever. Ticket SR10432062874107 open for days.. issue not resolved by humans there. it auto closes and i reopen everytime. Better shut your business Or improve to do business and not just preying for bills nd erronous service.

  • DhaniRamKota DhaniRam (@DhaniRamKota) reported

    After almost 14 days and escalation it fixed now, but not sure how many minutes it will work ( one of the issue is ACT team fixed the issue in the past but in minutes it was off) @DoT_India Thanks @ACTFibernet for prompt (~14 D, 14*24Hrs) support , Hope this will not be down now