ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, New Delhi, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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anirudha k n
(@munkeyminnd) reported
@ACTFibernet might have to love to a different provider if service doesn’t meet the standard . Can’t believe that there is no one reaching out to fix the problem
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Mahendranath Chilakala
(@MahendraNath099) reported
@ACTFibernet ac no 101572960419 again same issue there is no internet, this issue from last six month, last week also raised the issue and not resolved the permanent fix. called but no response from technician, if you guys are not able to handle , pls don't waste of my time.
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Ell.P.
(@priyaram14) reported
@ACTFibernet why is it that every 4 days I need to raise a complaint, wait for you'll to correct my connectivity? Spend an entire day apologizing at work, for using phone data. Why is the consistency of your connectivity pathetic? Ticket no: SR10265244962354 #badservice
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Prajwal 🛠️
(@prajpawar23) reported
from
Bengaluru, State of Karnataka
@ACTFibernet I have been waiting for a refund on an installation since 2 weeks now. Raised two tickets but no action was taken and ticket was closed automatically. Even the customer service number is not responsive.
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Ashish
(@AshishK66803605) reported
@ACTFibernet I made 6 months payment for new connection on 25June but the devices are not installed yet. Before payment I was promised 1 day installation. No resolution from cstmr support even after daily calls. registered no- 7483679700 pls reply & help
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Prateek Naidu
(@nprateeknaidu) reported
@ACTFibernet Same problem again. ACT service is just horrible. Within a month i have faced connectivity issue 5 times. Worst internet service provider!
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Priya Pandey
(@PriyaPa56936229) reported
@ACTFibernet *PATHETIC SERVICE* Are you ppl serious about your customers?? Request been placed for Relocation of network on 26th June where till now have not heard anything where all r working from@*WORK FROM HOME* is my mistake trusted your service??
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Sudhanshu Jain
(@TheTallGuy26) reported
@ACTFibernet haven't seen a more incompetent CS team till now. Already communicated that I don't want your connection still you need me to raise a ticket other wise you keep harassing me calls 4 times a day. With connection or without your experience is the worst #Harassment
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Pradeep Jayakumar
(@pradigi1428) reported
@JioFiberChennai please provide service here in the location added below...we are around 10 members using @ACTFibernet and want to change because of their worst customer service and connectivity issue.this is the right time for @JioFiberChennai to move in. contact me thru dm.
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Joseph R
(@JosephDanielsR) reported
@ACTFibernet my internet has been down for 8 hours and it hasn’t been recovered since.
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Rj Pk
(@rjpk_8kRadio) reported
No @ACTFibernet @ACTFibernetHYD let's discuss the issue here in public itself if u want, or else let's see eachother in consumer court, coz u literally lost all the trust
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Sushant mukherjee
(@smartboy232) reported
@ACTFibernet @airtelindia is my broadband provider with pathetic service. I asked you if you guys are same or not? So that I can switch to your network
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💙♠vJ64⚽Jàgàdë&H♥💙
(@ThAlaPatHiaN64) reported
I've paid 3532 rs. you're having my amount for 10days & giving many fake promises by your cust. care supervisors. You're playing with our patience. Henceforth I don't want your connection, refund my amount with the interest. I'll go to another network @reliancejio @ACTFibernet
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Prabhat_29
(@prabhat_2908) reported
@ACTFibernet I am still waiting for a resolution. Even after writing to ACT nodal officer and Appealate Authority no help in closing this matter. @GoI_MeitY please assist as this ACT team is incompetent to help their customers and keep on harassing them
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Rj Pk
(@rjpk_8kRadio) reported
@ACTFibernet you guys are literally cheating me without any on ground support and it's been almost 2 weeks and no one appeared to resolve my issue, all i got from you is frustration, call waiting irritation and mental Harassment,let's settle this in @consumerforum_
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divyesh
(@divyesh12399321) reported
@ACTFibernet given complain about internet not working before attending the problem they simply closing the call and asking to reopen it again what system is this
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Chirag Gojaria
(@cgojaria) reported
@ACTFibernet it's been 4 days now and your team extending the resolution time every by saying it's talking more time without giving reason. Internet connection is not working since last Sunday. Disappointed!
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Give my money back you have the worst customer support of all the ISP, your employees are resolving ticket without calling and asking for solutions they do what they feel like,this is simply #Cheating and #Scamming the people because of advance payment what can do stop this now .
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findmore
(@findmor80580660) reported
@ACTFibernet on a first day of installation, i lost the internet connectivity and now the intenet speed is like 2g sim, in first the supplier said that i will get 75 mbps but im not even getting 10kbps also, this is worst , take back ur connection and refund me, i dont wnt
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KRK
(@Eversingle_Ravi) reported
@ACTFibernet Hello, Is Act team working or on leave? To provide an update whether network connection is possible or not how many days do you required? Note: I am filing a complaint, let’s handle it legally
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anirudha k n
(@munkeyminnd) reported
@ACTFibernet It’s been 24 hours now . Can you fix this asap. Tried to reach out to customer care to know the etr however no one seems to know the same
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Dinesh Veerasamy
(@dinesh_veera) reported
@ACTFibernet it’s very strange that Bangalore main server goes down very often, this is the reason you are giving whenever my internet goes down 🫡
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Rj Pk
(@rjpk_8kRadio) reported
@raghudro @ACTFibernet Absolutely true, they couldn't abel to resolve my issue since from past 2 weeks and very lazy response, going to file a case against act in consumer court
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Vishal Wagh
(@vishalw28) reported
@ACTFibernet while giving new connection we get quick response and actions but why can't see the same while giving service as well. Since last evening internet is not working. Raised ticket but still no action. So pathetic
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Shaik Shameer
(@ShaikShameer24) reported
@ACTFibernet Okay! I’m continuing your services as my issue got resolved within 25 minutes after posting issue on tweet.@ACTFibernet Thanks!
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Karthick
(@bitcoin123445) reported
@ACTFibernet @KRISHNA83138665 @ACTFibernet my Internet connection is not working for the past 2 days.
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Yuvaraj
(@yuvarajr18) reported
@ACTFibernet Dear @ACTFibernet , we are facing internet downtime for the past 2 days and have raised two complaints for the same. There is no action from your team. Your customer service promised to resolve this issue before 9.00 pm today but haven’t seen anything.
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MI LAW FIRM
(@MI_Lawfirm) reported
@ACTFibernet As per ACT policy it is allowed to close a SR Without getting confirmation from the user? Is it not allowed to provide a breakup or summary of the refund made to the customer?
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Himanshu
(@Himansh33308295) reported
@ACTFibernet 9873010242 my number, still internet not working, poorest service and third class ACT services
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Sushant mukherjee
(@smartboy232) reported
Showed their true colors and pathetic service within a month itself. Who will compensate for this 2 days of harrasment? Irresponsible broadband provider. @ACTFibernet are you guys the same as @airtelindia ? Please let me know so that I can switch the service.