ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Nalgonda, Hyderabad, Chennai, Bengaluru, Pune, Coimbatore, Jaipur, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr and Ajmer.
| City | Problem Type | Report Time |
|---|---|---|
 Nalgonda |
TV | |
| Hyderabad |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Meti
(@Sanjay_ABCDEFG) reported
@ACTFibernet I pay bill for the month, but you provide service for 23 days. Your Service request SR10276214174444
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Chandra
(@Chandra15173281) reported
@ACTFibernet Adding higher management to atleast listen to the customer concern and maintain some dignity in terms of paid service #balamalladi #kishoredivvela #sunderraju and should understand not doing charity with worst service being provided
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet The issue is finally resolved after ACT reversed the excessive billing, but the process was unnecessarily drawn out and poorly handled.
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Dr Arun Prasad 💎
(@draruntt) reported
@vigneshwaranash Time to change to @ACTFibernet . Using it for 10 years. No problem ever. Except during storm times.
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Harry Singh
(@HarrySohal009) reported
@ACTFibernet as worst act service start again connection goes off n next 2 days no one will be working on just we r here to help u.. every week this is happening but no cares **** act service worst worst worst service ever 🥵😡😡😡😡
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MANOJ BHATT
(@manojbhatt11) reported
@ACTFibernet please look into service request and resolve ASAP.. Your Service request SR10176212201414 is expected to be resolved by 12-Jul between 09:00 to 13:00.
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Sudar.NIT
(@sudban1998) reported
@ACTFibernet that is fine. act frequent issues there please tell your team to monitor .it gets down in last few months
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Ahmed Shareef Md
(@iamahmedshareef) reported
@ACTFibernet The sevice is not restored and No one has visited, What sort of crap service you are providing? Return my money..! @ACTFibernet
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Aditya Mohan
(@aditya11085) reported
@ACTFibernet have been continuously following up regarding my complaint of no connectivity but the issue is unresolved since two days now. No Communication from any of your team ! Would you be deducting the amount of no connectivity from your monthly plan? Ticket-SR11076210007294
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Srinivasa rao
(@msr_mande) reported
@ACTFibernet net not working from yesterday no response from local technician facing very inconvenience please look into it 9618180888
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Chandra
(@Chandra15173281) reported
@ACTFibernetHYD i have been chasing u r act teams from yesterday with no response very pathetic performance regarding an sr raised SR10176197479604 u r cal centers and process seems to be very worst. No ack atleast from u r teams is this how u r teams work? @ACTFibernet
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Sutherson M
(@M_Sutherson) reported
@ACTFibernet @consaff Got a call. But, no one spoke on the other side. Just a ploy to mention as such here. No real intention to give the refund. Don't you have shame in withholding Customer's money? DON'T TAKE Act connection and SUFFER. They won't give refund if you close the Acc. #CheatingACTFiber
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𝔻𝕖𝕧𝕒𝕟𝕤𝕙𝕦 𝔸𝕣𝕪𝕒
(@Devarya) reported
@ACTFibernet Issue is fixed now please fix the speed also. Thanks
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Ankush Nirwan
(@ANirwan001) reported
@ACTFibernet Disconnection done 13 days ago, security deposit has still not been credited, everytime I call customer care they ask me to wait for 48hrs. What kind of fraud is this? No accountability. #fraud #ScamAlert Won't ever go for act again.
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Dr S. Vasudevaiah
(@DrVasudevaiah) reported
@ACTFibernet Net is not working since 00.00 hours of 12/07/25; mob 9494068866; act no 101814678866: Shantivihar, KAPRA
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Yokesh
(@ImYokEsH) reported
@ACTFibernet Internet not working again. Not sure how many times you will disconnect in a month. Horrible.
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SYAM RAJ
(@Daytraderraj) reported
@ACTFibernet hello I am facing internet issue since 3 days in major city but you provide worst service to solve at least I don't get call from your side it's too worst thing and day by day postponed my issue, complaint id :SR10176185062964 it is very ierressible
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Sunaag Acharya
(@AcharyaSun56828) reported
Does @ACTFibernet have a Customer care number ? #shittyservice
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Aśhïsh
(@virtual_ashish) reported
@ACTFibernet To open the app, u need internet. This tracking this complaint on your platform is a job in itself. Kindly dont reply using chatbots
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Adv. Junaid Farid Siddiqui 🇮🇳
(@Junaid1609) reported
@ACTFibernet paid ₹3100 via official link, but service still not resumed. It’s frustrating. @jagograhakjago @TelanganaCMO
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Leo 🇮🇳
(@LuminousLeo_) reported
@ACTFibernet You guys need to credit back the no of lost hours back to my account. Disgusted with this pathetic service and your attitude suggesting us to track your pathetic App.
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Aśhïsh
(@virtual_ashish) reported
@ACTFibernet Your services are pathetic. Every Weeked the network goes. Your response is limited to Chatbots. Last 4 weekends no network. Why do you run such services. No technician responds. Pathetic state. #stopinstallingactfibernetservies
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Ashutosh Das
(@cloudsofpride) reported
@ACTFibernet hi why is it Impossible to contact any human at ACT? You have been ignoring my mails of cancelation after providing dismal service. Please tell me an email address or a working phone number for you guys
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K Nikhil Chowdary
(@nikhilc08530435) reported
@ACTFibernet @ACTFibernetHYD worst service on the planet , customer care IVR system is out of order. Call center agents respond the call and say hello and go on mute . Worst customer cared service.
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Raghav Gulati
(@raghavgulati48) reported
@ACTFibernet why is your internet not working. It is the third day where it has gone off. It was just fixed 3-4 hours back.
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SYAM RAJ
(@Daytraderraj) reported
@ACTFibernet hello I am facing internet issue since 3 days in major city but you provide worst service to solve at least I don't get call from your side it's too worst thing and day by day postponed my issue, complaint id :SR10176185062964 it is very ierressible #actfibernet
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet there is no internet since 9am lodged a complaint in the morning at 10am no response till now.
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Sudar.NIT
(@sudban1998) reported
@ACTFibernet please see DM for service issue
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Hunaidkhan Pathan
(@HUNAIDKHAN) reported
22 days to just change a plan and a router? Seriously, @ACTFibernet ? In a digital world where things happen in minutes, your service is stuck in the stone age. Shamefully slow, zero accountability. Is this what you call customer service? #ACTFibernet
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𝕏Cinephile𝕏
(@XCinephile459) reported
@ACTFibernet I paid ₹9551 for a plan upgrade on July 3, 2025. The router was supposed to be delivered by July 9, but it's now 3 days late. Despite calling customer care over 100 times, there’s been no update. If this is how the service is, I might switch to another provider.