ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hussain
(@hussatt128) reported
@ACTFibernet USELESS (24/7) HELP and SUPPORT. If you are only active from 7.30AM -11.30PM. Make sure the internet works throughout the night. Many of us work different hours.
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Hussain
(@hussatt128) reported
@ACTFibernet most useless 24/7 support. Act app is useless. 👎👎👎👎👎👎👎
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@Chdheeraj007 @ACTFibernet Yes. You're correct. @ACTFibernet is a cheater. Such a worst management.
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Waseem Ahmed
(@wahmed178) reported
@ACTFibernet bastard customer service officers disconnecting calls after listening to query why they hell they are sitting in support team, spineless bastard!!
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NAG
(@NagsRam) reported
@ACTFibernet Are Google Nest Wifi routers compatible to work in your network ??
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Mani
(@Mani30611338) reported
@ACTFibernet What should i do with 96 rupees? Whom do you even contacted before closing the ticket? Refund amount is my last payment coz, i haven't used the the connection and no service was provided, no connection was provided.
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UTTAM SONI
(@UttamSoni_) reported
Still my problem not resolved. Worst never buy any pack from this. It was my huge mistake. @ACTFibernet no more act from now. Will ask my all friends in my society to not to renew plan.
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Vineet Abraham
(@vinab18) reported
@ACTFibernet resolving internet issues cannot take 1 whole day. It's been 5 hours
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yash kiran
(@yashkir48724037) reported
@ACTFibernet I am getting the same response from your customer care representatives again my call is being placed on hold and they are disconnecting
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Sadanand Pal
(@sadanand_pal) reported
@ACTFibernet Actstreamtv 4k device solution nobody responding at Lucknow Centre. Is any responsible contact or email available or connection surrender is only solution.
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Karan Grover
(@grover0786) reported
Enough of telling you to fix my internet connection It's been whole day today no one arrived despite informing you in twitter instagram you have time till tomorrow kal apke pure area ke cables Tod dunga and boxes jala dunga mera internet nahi to pure zone mai nahi @ACTFibernet
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Gargi
(@kargillll) reported
@ACTFibernet my WiFi connection has been disconnected since last evening. We've made multiple calls but the issue has not been resolved. We need this to be fixed asap, can you help?
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Bablu Kumar Mahato
(@BabluKu89511943) reported
@ACTFibernet @jagograhakjago When can I expect a call back or resolution?
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Vishal Agrawal
(@VishalA66252631) reported
@ACTFibernet Internet not working since evening what is the issue?
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Dr ULLHAS GOWDA
(@DrUllhas) reported
from
Bengaluru, State of Karnataka
@ACTFibernet your connection keeps disconnecting everyday midnight and next day morning it will ask me to re log in again with the credentials what a disgusting feature is that???? I@ use the same router you guys issued and it’s bad as well 2Ghz band internet doesn’t work (1/2)
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🅼🅰🅽🅾🅹 #CSK🦁
(@ursmanoj238) reported
Plz solve the issue ASAP network is not working since last one hr @ACTFibernet
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sgpsaee
(@sgpsaee) reported
Hey @ACTFibernet can you confirm, if your support call center is 24x7 or closes at 8pm, if it closes then, why your IVRS keeps giving hopes that... 1 person is before you for 2 hours... can't you say, we will be open from 8am-8pm ? Ticket # SR10764592291184
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Muttu DC
(@dc_muttu) reported
@ACTFibernet RMN: 8722789213 Bangalore 2 days of resolution etr is unacceptable considering the work from home model during this COVID 19
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TheCynist
(@keshavbr2020) reported
@ACTFibernet The broadband service is again gone from yesterday!! Service so poor #ACTDOWN
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Vishal Agrawal
(@VishalA66252631) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet such a bulshit shameless fraud lier act company services internet is not working since 14th April afternoon no one bulshi caller and checked on this for payment follo-up many calls and messages are coming
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 149th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Hussain
(@hussatt128) reported
@ACTFibernet require urgent assistance with internet not working. Your chat support is helpless. #ACT #actbroadband #actfibernet
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yash kiran
(@yashkir48724037) reported
@ACTFibernet Hi Team Act, I raised an issue on 26th February 2022 that my internet is not working and today I am facing the same issue. it happens in every 15-20 days I am without internet. I need a permanent solution for this...
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Bablu Kumar Mahato
(@BabluKu89511943) reported
@ACTFibernet @jagograhakjago Hi Team, I have got my refund. Thanks for the resolution !
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zeeshan
(@ScreamThyLast) reported
@ACTFibernet SR10264593091564 no resolution yet. 2nd time in a month, getting more and more unreliable.
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Mani
(@Mani30611338) reported
@ACTFibernet What should i do with 96 rupees? Whom do you even contacted before closing the ticket? Refund amount is my last payment coz, i haven't used the the connection and no service was provided, no connection was provided.
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Aruna Punn
(@ArunaPunn) reported
@ACTFibernet It's resolved...pls .humble request improve ur service..
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PoIkadot
(@Polka8665) reported
@ACTFibernet My internet is not working since yesterday. Support said ETR 16th APR Please restore it.Dependent on this for critical work.
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Puneet Kumar
(@puneet3437) reported
@ACTFibernet reference number SR11064581643534, Net is not working and no one area engineers picking call to attend the problem, We are doing work from home, Kindly resolve the same.
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Waseem Ahmed
(@wahmed178) reported
@ACTFibernet i had conversations with customer service officer named gopi Srikanth at 9:15 pm and that bastard again disconnected my call after listening to my query , what the hell you guys are doing, kindly arrange a call back from your end right now!!