ACT Outage Report
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 10: Problems at ACT
ACT is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Not a Fake News ♐
(@BagelSham) reported
Dear customer, it's taking longer than expected to resolve your ticket. this is expected #act @ACTFibernet
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Abhiram Ghadyalpatil
(@abhiramgpatil) reported
@ACTFibernet internet not working again, sixth time in a row in last one month or so. This time even your dumb app is not working, so I can’t even raise a ticket.
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Not a Fake News ♐
(@BagelSham) reported
@ACT hello team why there is no internet frm morning, and no information when it's gona come Plz fix asaap : SR10175840036184 #ACTFibernet #ACT
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veeresh vm
(@Adamsjackadam35) reported
@ACTFibernet New ACT customer be careful, They installed the internet Switch Box in my house and they are stealing my electricity without my knowledge and giving new connections to other people.
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Aman Tiwari
(@AmanTiwari0506) reported
@ACTFibernet please contact me as soon as possible i am very troubled with your worst service and i urge to all people dont buy @ACTFibernet Because they are fake fraud and dont address your problem bad connection discriminatory plan and their executive threat and abuse consumer
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VJ 💎
(@vbr0611) reported
@ACTFibernet I'm disappointed! Paid for 12+3 months, but internet's been down for 5 days. Now you're telling me to buy a new router? Doesn't seem fair when my plan isn't even over yet. Help me resolve this! #ActFibernet #InternetIssues #CustomerService
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Mahesh Kumar
(@MaheshMithun) reported
@ACTFibernet You have the worst support network and trying to cheat customers by showing wrong prices on your application and your support people are misguiding giving higher costs. They are unable to answer my queries and just disconnecting the call unprofessionally. Very cheap
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Bharatha
(@bharathaTweets) reported
@ACTFibernet Sales teams and customer service seems To be fraud and they are cheating me . Got the money and no response regarding my connection
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chjbnkh
(@chjbnkh98831) reported
ACT FIBERNET : @ACTFibernet FIX UR GODDAMN INTERNET EVERYTIME IT RAINS IN DELHI UR INTERNET GOES DOWN WHILE AIRTEL IN HOME IS WORKING FINE. IF THIS CONTINUES U WILL LOSE ALL UR CUSTOMERS AND GO BANKRUPT SOON
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Raja
(@Raja31Sekar) reported
@ACTFibernet Its been over 24 hours and still no response from your side and my internet is still not working
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Aman Tiwari
(@AmanTiwari0506) reported
@ACTFibernet pichle 3 din se mera net nahi aa raha aur aapki poori team mujhe bewakuf bana rahi hai kya yahi hai aapka business model... I urge@jagograhakjago@consaff For swift action against them complaint already registered on your helpline
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Biswajit
(@biswajit_mt) reported
@ACTFibernet I have raised a ticket SR10275833946614 yesterday but it was closed without being resolved and today I reopened the ticket , can you first track this fix as the battery backup for our building is not working.
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md hussain shariff
(@mdhussainshari1) reported
@ACTFibernet Kindly cancel disconnection request, i sat for an hour to fix the issue, i've resolved issue on my own
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Raja
(@Raja31Sekar) reported
@ACTFibernet my internet is not working since morning and no resolution provided yet. I’m not able to do any work SR10375841241214
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Kaido
(@qsameer368) reported
Since 3days no internet @ACTFibernet service is the biggest regret ever in my life guys don't ever prefer @ACTFibernet it's the worst service provider.worst pathetic service opt for other service this is just sht😡.thank got soon @Starlink we will there to save us.
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Ganesh Devadhar
(@GaneshDevadhar) reported
@ACTFibernet SR10175807465584 in progress for almost 72 hours. No info on internet restoration to your call center. And local technician not answering the calls. ETR just gets updated everyday to next day. Poor service !!!
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Srinivasan Sundaram
(@srinidoon) reported
@ACTFibernet Your service at our apartment in Eldams road very poor. When there was power shutdown internet doesn't work, had complained about 2 months back. Your technician informed that the back up battery is replaced and it will withstand minimum 4 hrs shut down.
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priyah
(@tiny_toadsie) reported
@ACTFibernet internet down. When will this get resolved
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§NEERAJ KUMAR§
(@NEERAJ_FORYOU) reported
@ACTFibernet When this issue will get resolve??
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priyah
(@tiny_toadsie) reported
@ACTFibernet net down since afternoon. When will you resolve this
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Gaurav
(@GauravSagar72) reported
Hi @ACTFibernet , I have taken ACT Storm Bonanza 6 months plan in December. I have two issues: 1. Why is the plan auto renewed? Why is there no option to remove thus auto renewal from user end 2. Why this plan is not showing Netflix on App while on web it is there? Fix this
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AVC
(@aron_calvin) reported
@ACTFibernet my issue isn't resolved. It's more than 24 hours.
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chjbnkh
(@chjbnkh98831) reported
if anyone is reading this i advice you to never go for @ACTFibernet TOTALLY unreliable always go for jio or airtel . these guys are the absolute worth unternet provider in india
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Manikandan K
(@naan_manikandan) reported
@ACTFibernet My ID 10100580997 Hyderabad. No internet services since Wed'day night due to heavy rain. It's almost more than 72hrs now & not fixed yet. Everyday we are getting an extension msg, not the solutions. Totally disappointed & customer care number are not reachable.
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Not a Fake News ♐
(@BagelSham) reported
@ACTFibernet @ACTFibernetHYD it's better to switch to Airtel or any local service provider that has better service
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Abhijith
(@abhihi) reported
@ACTFibernet Issue resolved. Close the ticket
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Durgesh Yadav
(@traditionalishq) reported
@ACTFibernet In the app, when i call assigned engineer he didn’t answer my many calls. And no any update why I’m facing this issue.
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veeresh vm
(@Adamsjackadam35) reported
@ACTFibernet Do you have the authority to barge into any customer's house and do want ever you want? If your company has any special order from the supreme court, share it with me. Your company has installed one of those boxes(Not Modem) for the Internet in my house.
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md hussain shariff
(@mdhussainshari1) reported
@ACTFibernet No required didnt like the service, moving to jio fiber, no proper customer service and technical team.
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Dhirendra
(@Dhirendra163333) reported
@ACTFibernet I am Rahul,living in delhi having an active Act connection since last 5 month, the problem is that in every month I have to go through a service disconnect for 3-4 days,this time I raise a request, Ticket (SR11075831767464) 2 days ago and still my problem not solved