ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rahul reddy
(@rahulreddy1988) reported
@ACTFibernet this service provider is big scammers they took my money and now not responding see how many calls i made
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Varun Gupta
(@VarunGu36778889) reported
@ACTFibernet I wanted to a new connection faced the worst customer service from your end. It’s been 3 days since I’ve paid for your subscription and nobody has come and installed the internet yet. When I’m trying to reach sales executive he’s not answering my calls and messages.
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Sania
(@SRSB1vh) reported
@ACTFibernet dont know to whom you have called. Yesterday your team said they have my contact details but i really doubt if your team has my contact details or not..just dont say any excuse without even trying to resolve the customer issue
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Vaidyanathan
(@tsvaithi) reported
@ACTFibernet Am holding ac no. 103015926746 today while checking the internet speed its only 60mbps even in 5g, engg came & 2 change the router, considering the long standing customer asked replacement, cus ser told replacement not possible want to close, i need rental refund!
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Vishnu Bharadwaj S P
(@SaddhalliVishnu) reported
@ACTFibernet what is the problem with your service? More than 50% of channels in my list are not viewable. I tried calling customer care and they informed me that their application is down
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Rohit Singh Rawat
(@rohitmonty11) reported
@ACTFibernet @zomato @letsblinkit When asking technician he is telling your port is disable and others in my building internet is working..so it seems from last two months u didnt solve the issue and i m just paying ur bill before due date..i want issue to solve ASAP otherwise refund my bill amount(2/2)
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govind prajapati
(@KsbGovind) reported
from
Annāram, Telangana
@ACTFibernet bloody rascals Bustards Stupids ACT connection is on the name of Miryala raju....ur cc doesnt work....we r not getting internet since 2days come nd resolve soon
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Sania
(@SRSB1vh) reported
@ACTFibernet if you people dont want to work properly dont want customer satisfaction and always want to trouble customers then let me know..i will happily switch to other broadband servicess
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ravish
(@pareek_ravish) reported
@ACTFibernet Still waiting for your confirm and action ….that y I callled worst service …even after 24 hours didn’t any call and not refunded my money ….
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Ismail md
(@ismailmd6989) reported
@ACTFibernet (9505021506 venkatesh team leader) spoke to him he is saying the same thing like i will send ramana nd the team nd all, and when i asked fr cancellation nd refund process he is just kept my call on hold nd disconnected, i would never ever recomend act fiber
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govind prajapati
(@KsbGovind) reported
from
Annāram, Telangana
@ACTFibernet My ACT connection is on name of miryala raju Registered phone is 9032232002 , 9399990680.... Bustards rascals is ACT providing service for free r for money since 2days iam not getting internet....Bustards no one responding
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safeer
(@safeerur) reported
@ACTFibernet @ACTFibernetHYD every Saturday your internet service will Stop.what a waste.
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Sami Owais
(@SamiOwais2) reported
@ACTFibernet Unfortunately, there is no resolution yet.
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Mohammad Alfaz
(@MohammadAlfaz7) reported
@ACTFibernet Very pathetic service by your company I didn't receive my refund amount back not even called me back for bank details. Please solve my issue.
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Mohit Verma
(@mvmohitverma1) reported
@ACTFibernet NO RESPONSE SO FAR AND NO RESOLUTION. PATHETIC
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shoeb_rahi
(@shoeb_rahi) reported
Worst service and False promised by sales person for taking @ACTFibernet it's been 2 days my net is Shut and no 1 approached to resolve this issue... This business seems Sales centric not customer centric @ACTFibernetHYD i would have preferred local ...instead.🤬😡
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Vamsi Bhaskar
(@vamsib95) reported
@ACTFibernet Pls refund the amount here nothing is happening. Never expected this kind of service from @ACTFibernet @ACTFibernetHYD
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Santosh Nagunoori
(@SantoshNagunoo2) reported
@ACTFibernet Fraud services by act internet technicians , I’m facing frequent internet disconnection issues since 3 months , every time I open ticket their technician close ticket without even resolving issue . I raised ticket for disconnection , they closed it without my knwldg
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Mohd Abdul Azeem
(@hash2fi) reported
@ACTFibernet what a shame, you people pretend to be the fastest ISP and making customers suffer with your pathetic service. I have been contacting you people for the past 45 days to resolve the billing issue, the customer care agents are hanging up the call abruptly.
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ravish
(@pareek_ravish) reported
@ACTFibernet What the advantage that I raise my complain here ? Result same ? Not your service center lifting call not you here ??? I m asking refund my money @MIB_India
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Thameemkhan
(@Indian_765) reported
@ACTFibernet Today is 3rd day of disconnection. Worst service by Act. Airtel service is best
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Ganeshkumar Sugumaran
(@gani_ece) reported
@ACTFibernet ACT Fibernet worst ever service and experience. Internet was not provided for the entire February month because of the main router box moved out from its place. I explained why i could not have it in my home. They left the request as it is for a month.
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Jasmisba
(@jasmisba) reported
@ACTFibernet As per your process if the connection has been disconnected from customer end in between the remaining amount will not be refunded.
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Paramesh H M
(@Parameshhm26) reported
@ACTFibernet You big claims on same day installation, you take the full payment before feasibility check. Only while installation your reps gives lame excuses and arrogantly says No matter whom you call we will deliver the product when we want. Is this the way you treat customers
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Gaurab
(@_GaurabDutta_) reported
Pathetic service of @ACTFibernet Bangalore. Already taken the amount for 3 months in advance and didn't come for installation even after 3 days. All fake claims about the best service provider.
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Ranjeet Deshmukh
(@2df46a2a689542c) reported
@ACTFibernet from last five days I am following up with ACT technician to resolve my issue, but nobody is serious here to resolve my complaint. Fake promises every day I am completely disappointed by the services in Narsingi Hyderabad Will shift to another… 9928511119
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Monodeep Das
(@Altairegrafta) reported
@consumerforum_ @ACTFibernet I have been running from pillar to post since 1 week. I ahve paid 4195 for an internet connection, but neither have I received that yet nor are they responding properly to my request for a refund. I need help with taking action against these scammer that is ACT
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Sami Owais
(@SamiOwais2) reported
@ACTFibernet @ACTFibernetHYD Can u take a look at the issue at Mini Janaki Colony, Tolichowki. There is no net connection for the past 2 days n customer care promised it be resolved by 7pm yes'day but never happened. We are doing WFH n without net we can't continue our work.
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brijesh modi
(@brijeshmodi07) reported
@ACTFibernet very bad service from act fibernet. And sales person committed for new connection and provide new router and all the things. But they installed all used router and all things. I complain many time but no one take action. If u not do anything then I will disconnected
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Vaidyanathan
(@tsvaithi) reported
@ACTFibernet The way i was treated and ignorance on my request, very soon i will closing the Act fibrenet connection, even though an very old customer i was treated as an valued customer… am always reachable at my registered mibile number..