ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rajan jain
(@rajanjain30580) reported
@ACTFibernet A worst company will never suggest . Because of tour not resolving issue my children missed school ….. will never suggest anyone to take act Fibernet
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Akanksha
(@Akanksha_I) reported
@ACTFibernet I have been trying to connect to the customer care. Was on hold for 15 minutes, and then disconnected. 🥺🥺
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Aanand Vasu
(@aanandvasu) reported
@ACTFibernet Entire apartment internet is down
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Shyam🇮🇳☁️
(@ShyamSf) reported
@ACTFibernet can you please confirm if is there anyone available to pickup customer calls? I have tried number of times but looks like after my queue position 2 it's disconnected. This is not the experience we pay for. Act fast, reAct fast !!
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Sesh M
(@smadab15) reported
@ACTFibernet hi our internet service has not been working for the last few days. Unable to contact support. Need this fixed asap.
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Zeru bbabel
(@zeru761) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet The problem is resolved . Thank you so team . But I wanted bring it to your notice . That they have intentionally disconnected my internet and given my fiber net slot for a new customer who stays in the same building . Kindly do guide them to be ethical and solve it rightly.
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ArjunRaj
(@arjunmartinet) reported
@ACTFibernet Please resolve my issue. Mobile-9791500439
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𝐕𝐀𝐌𝐒𝐈𝐊𝐑𝐈𝐒𝐇𝐍𝐀
(@vamsikgottipati) reported
@ACTFibernet Worst Network I have seen.. I've paid 4K For 6 Months.. Not Connected One Month even.. Waste Network.. Don't Believe This.. It is a Co without a Proper customer service. In case of fault they are not available,but bill is recd in time... Do Not believe them..
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Rakesh
(@rakihind) reported
@ACTFibernet one of the worst internet service provider. Got a new connection few days back but there was no internet connection for first 2 days and later it continued. After every two days they have internet issue and they don’t even bother to call and
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psi
(@2014_psi) reported
@ACTFibernet hi team, account number: 102360887821. Internet not working since morning. But problem is your customer call center numbers either don't connect or always busy (queue<>30). Difficulty in reaching customer care in 2 years of my connection.
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Dalbir Singh
(@dalbirtweet) reported
@ACTFibernet Still waiting for my connection to be shifted. Your app, web interface, customer care and even tweet.... Nothing has yielded anything. If you are unable to provide services, then at least let me know so that I can shift to another service provider. Not expected from you. Regards
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gp
(@GGphhfe) reported
@ACTFibernet Today's update! Probably, you wouldn't have got this info. 4 calls received, 2 engineers visited and no resolution so far. Net is completely dead. Several messages received reminding for payment!!!
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rajan jain
(@rajanjain30580) reported
@ACTFibernet Such a shameful act . Again internet gone . @GoI_MeitY kindly take action ….. they don’t have service and looting people
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🚩
(@AgnyathaHindu) reported
@ACTFibernet Why is the bill still showing? Why should I pay for the service which I have not opted for? When will bill be removed from my name?
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Bhargav
(@bk9205) reported
@ACTFibernet Internet is down from yesterday in Nagaram, Hyderabad. Please fix the issue asasp. User ID: 101509039342 @ACTFibernetHYD
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Krishanu_Dutta
(@Krishanu3) reported
@ACTFibernet 3 disconnections in a single week? Are you guys testing my patience or just forcing me to switch. I have never seen this unprofessional behaviour. SR10157916936492
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Prerrit Kaushik
(@prerrit) reported
Internet connection is down from morning. Can you please check the issue? Service request number SR10258031053212. @ACTFibernet @ActfiberC #actfibernet #ACT
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Abki baar antim sanskar
(@Kaisersnoozy) reported
@ACTFibernet please fix internet 😡😤
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Dr. Harish McCalteO' Ravi
(@HarishRavi0014) reported
Hi act not working @ACTFibernet
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Rakesh
(@rakihind) reported
Understand. Customer service us of new use. Never called any customer service like this before. One of my worst decision to opt @ACTFibernet @ACTFibernetHYD you guys must stop annoying your customers.
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Hrushikesh
(@vhrishi) reported
Dear @ACTFibernet. There's issue with the internet connectivity. Can you please sort this out asap!
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kavya Noel
(@kavya_noel) reported
@ACTFibernet @ACTBangalore mess of a service, service requests are closed without even resolving? How awful is that? Here we are assuming our issues are being looked into and on the other side, it just doesn’t matter! It’s been three days and Internet problem is not rectified.
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Manjunatha Darshan
(@ManjunathaDars1) reported
Hey @ACTFibernet my connection went down today evening n I have a very important test tomorrow at 11am. Can the repair of connection be done before that? I have already raised the complaint
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Aanand Vasu
(@aanandvasu) reported
@ACTFibernet internet is down. Connecting but says no internet for the past hour. Your app also doesn't work. Account number 102501833372
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im_jk
(@jeetkar2012) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Issue looks good
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Shahid
(@Shahid27602277) reported
@ACTFibernet SR10258001050402 ETA is 8pm today but it's not resolved yet.. there is some issue in ACT box but not sure how you gonna resolve this. Sunday has gone without internet.
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🇮🇳pradeep.kishan.r🇮🇳
(@pradeepkishan) reported
@ACTFibernet we are facing an Internet outage in Jayanagar 5th block Bangalore. Today is a Monday morning. This is a disaster! Please intervene 🙏🏼
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manoj kasana
(@manojkasana) reported
@ACTFibernet Till now no one have contacted me... I am only following up .. this is very bad in taste ..if issue not resolved by next 1 hr, have to make call to pioneer broadband team .. #Actfibernet
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Sridhar Babu
(@sridharbabut) reported
@ACTFibernet When will you fix the problem, its been more than a month.. no stable proper internet. Even now no connection.. even without internet, You charged me..
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Ranjith kumar
(@G_Ranjith_Kumar) reported
@ACTFibernet @ACTFibernet your internet service is down across entire #sangareddy town since yesterday, yet there is no fix till now! Doesn't your team have a quick fix for outages like this? #worstinternetservice