ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (69%)
- Wi-fi (22%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Mumbai, Kolkata, Chhindwāra, Hyderabad, Chennai, Lucknow, Guntur, Ludhiāna, Vijayawada, New Delhi, Coimbatore, Ahmedabad, Tanjore, and Salem.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 16 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 17 hours ago |
|
Bengaluru
|
Internet | 24 hours ago |
|
Bengaluru
|
Internet | 24 hours ago |
|
Chhindwāra
|
Total Blackout | 24 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Singh Ranbeer (@socialevil2002) reportedDon't buy @ACTFibernet connection they are complete fraud, it's been just 1 month since I have taken connection and internet went off more than 10 times. Customer support is also useless. Complete Fraud!!!
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.
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Viresh Uberoy (@viresh_uberoy) reported@ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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JOSEPH (@AMARIAJOSEPHRAJ) reported@abilash5544 @ACTFibernet @ACT_Issues Same issue in Chennai...for the third day the on and off connectivity issue persists since the Wednesday...pathetic
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Manish Aggarwal (@ManishAggarwa11) reported@ACTFibernet Hi team, I do not know how you were unable to reach me through out the time scheduled I mentioned even when I do not have a missed call. My concern is that I have never requested for renewal of connection yet you billed me. Is your connection prepaid or postpaid
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nobody (@yudish_dsy) reported@ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.
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Aman Kumar (@locate_aman) reported@ACTFibernet I cant wait anymore now. 3 days without internet. Either solve my issue today or else take back your connection and give me my refund including 3 days without internet
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Abilash (@abilash5544) reported@ACTFibernet @ACT_Issues it has been 3 days since my net is working. SR10381659093274 this is my complaint number. Ppl coming and going but i am not getting any improvement in my net connectivity..
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tanuj raj (@tanujrraj) reportedGenuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏
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suryavamsidhar (@vedavamsidhar) reported@ACTFibernet I don't see a progress on this issue. @ACTFibernet. Can you expedite this request?
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ENIGMA (@RevanTalks) reported@aannadhurai @ACTFibernet Worst
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Durga Prasad (@durgaprasad__12) reportedIt didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD
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sunil godithi (@sgodithi) reported@ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.
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Sherlock (@thesherlocker) reported@veelesec @ACTFibernet Ah yes, the good old deleted forum solution
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Venky (@Venky2120) reportedReally a bad experience with Act Fibernet. facing an issue from 22 aug 2026.The support guy said it is router issue so I have bought a new router and it turned out to be a issue with act internally. From then the technician will never help and extending from 4 days @ACTFibernet
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eva (@evabuilds) reportedunfortunately I paid for 6 month plan😭 I hope big twt acc can repost/comment on this tagging @ACTFibernet , would help a lot tbh
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raaj (@dabaravayan) reported@RevanTalks @ACTFibernet Using jio 399+tax 30 mbps and act 575+tax 75 mbps plan no issues in both but if there's a downtime of more than 2 days act will add 2 days extra in our existing plan nothing of such sorts in jio
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Lalith kumar (@lalithkumar_18) reported@ACTFibernet It’s been a month after my complaint… Still there’s no complete resolution for my issue… Hereafter We can post in public what are going through there’s no private message… People should be aware of this not you’re irrelevant ads… #actfibernet @ACTFibernet
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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Durga Prasad (@durgaprasad__12) reported@ACTFibernet Your fibre internet is still not working. Complaint raised this morning, but it’s now 5:45 PM and the issue remains unresolved. Case ID: SR10181682964544. Please resolve this urgently and provide an update. #ACTFibernet #InternetDown #CustomerService @ACTFibernetHYD
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Miles to go.......Blue 🍊🇮🇳 (@Nir0909) reported@Silent_Roads @ACTFibernet Phone allow calls without network too.. if properly call facility recharge available in phone.
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eva (@evabuilds) reportedand we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess
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Sanjay Sachdeva (@SanjaySachdeva_) reportedI am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet
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Krishnakanth Sabnekar (@ksabnekar) reported@ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!
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Vansh (@vansh_bajaj11) reported@ACTFibernet no Internet since the last 21 hours no update provided by the team ticket is open or no action is being taken did not receive any call from the company worst service ever will never ever recommend ACT to anyone
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Suman Kumar (@sumanpsk) reported@ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.
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Shahenshaah (@shahhensshah) reported@ACTFibernet How many months will you take to close the issue?? Are you dumb? @ACTFibernet