ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (66%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
E-mail (2%)
-
Phone (1%)
-
TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, Bengaluru, Coimbatore, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
RJM
(@swtraj05) reported
@ACTFibernet now a days act is not proving proper service... i am having issue with internet from yesterday no response from team...i raised 1 ar last month ro change the hub location but no one taken it on priority....bad service now a days by you....
-
Prince
(@PrinceSaurav007) reported
@ACTFibernet How shamelessly you bastards are not concerned on my issue will feeling like to screw you all upside down..blody ********* now it has become a pain in my *** that why I helped these bastards..
-
Arsh
(@Arsh25064607) reported
@ACTFibernet @ACTFibernetHYD a worst experience with this net provider never resolved issue on time even after following up continuously before given deadline.
-
sneha
(@NeverseSneha) reported
@ACTFibernet it’s a ridiculously poor customer service .. we have no internet from last 3 days and everyday they keep repeating the same story over the call .. SR10163423287714 #nocusotmerfocus #resolveimmediately
-
Balaji Srinivasan 🇮🇳
(@Balajisrini77) reported
@ACTFibernet Same issue again, @ACTFibernet even after making multiple complaints the issue still exists...what nonsense is this?? Am totally fed up with your services
-
arun kumar
(@arun3528) reported
@ACTFibernet zero standing water in my area still no sign of internet or your service people for past three days. No response by any means. Worst customer service. Going to cancel all 7 accounts with my tenants and family.
-
PAYIDETI RAGHU 7013550655,ELURU, W.G.Dt,AP,INDIA
(@payideti) reported
@ACTFibernet Again I received this sms from you Dear ACT Customer, Subscription period of Your A/c no.106354365967 has expired. Pl Pay Rs.3709.84- TODAY to avoid suspension of service.u neglected all my sincere requests,I once again request to you please settle my previous power consumption..
-
Nandhini
(@Nandhin37980435) reported
@ACTFibernet Or reimburse the amount for the number of days service is not provided! I need to recharge my dongle wch again is waste of money while having wifi!
-
Mayank Khetarpal
(@KhetarpalMayank) reported
@ACTFibernet As expected!!! No one from #ACTFibernet even cares to respond with an update on network blackout complaint in the whole locality.
-
Prince
(@PrinceSaurav007) reported
@ACTFibernet Its my bad that I took connection from these bastards..now I am getting torchered a lot bloody ******** remove the connection asap..
-
Ajith Kumar
(@informajith) reported
@ACTFibernet SR10363388213204 closed without any resolution. After continous follow up also the ticket has been closed without attending the complaint. This is not professional from ACT Team
-
Nandhini
(@Nandhin37980435) reported
@ACTFibernet in a week for 2 days the internet goes off, such a waste of money!Every week I need to raise a SR & post a tweet here to get the issue resolved bcuz CC is least bothered!u guys need to extend the days of bill generation.u give internet for 20 days & charge for 30days
-
arun kumar
(@arun3528) reported
@ACTFibernet We are out of internet for 3 days. Rather than fixing the issue, tech person disconnected the other working net connection. didnt return after that but keep bogus updating tickets. Don't pick up calls. Cust Care says he can't do anything. Area Royapettah 9884558235
-
pdskumar
(@pdskumar) reported
@ACTFibernet, @rsprasad If the customer account has been de-activated as they moved to a different location, where they do not have ACT service, why are you not been able to credit back the balance amount to the customers bank. what is the use of it ?
-
Aarti Agarwal
(@AartiAgarwal247) reported
@ACTFibernet called for a re-connection 2 days back… I even paid the amount but nobody came to get the connect the network and I have made several requests for the same. If this is the response I’m gonna get, pls refund the amount and I will find some other network provider.
-
Guru
(@gurukmlore) reported
@ACTFibernet I just stopped using the act internet, you can see the usage. Its waste internet service
-
Vaseem Shareef
(@shareef_vaseem) reported
@TSBBCare @TataSky I have recharged my broadband my internet is very slow and last month also same issue called customer care for plan change not getting any help I'm very disappointed by service it's my mistake instead of @ACTFibernet I went for tata sky broadband
-
PAYIDETI RAGHU 7013550655,ELURU, W.G.Dt,AP,INDIA
(@payideti) reported
@ACTFibernet I am ready to pay ,ofter your settle my pending dues clear then u issue fresh invoice , immediately I ready to pay,several years tq power consumption charges pending infront of you all my requests dropped in dust bin only. So please respond war foot basics
-
Kali Kasivajjula
(@Kalikrishna95) reported
@ACTFibernet SR10163441433164 when can I expect resolution. it's been almost 4 days.
-
Seethamsetty Nivitha
(@SeethamsettyN) reported
@ACTFibernet Hi Act Team !!!! U never fail is disappointing my dissapointment ....my internet is not working from yesterday and I had to take leave from my work ....You the great people who never keep promises informed me that it will get resolved today by 2pm.
-
Avishek Ganguly
(@Avishek18757692) reported
@ACTFibernet My Account I'd is 102503711379. I am unable to login to ACT app. It keeps saying "Plz enter valid username and password". When dropped a whatsapp, it said my mobile nos is not the registered one.Need help immediatelyto login to my account and update my mobile nos.
-
Kali Kasivajjula
(@Kalikrishna95) reported
@ACTFibernetHYD @ACTFibernet SR10163436570724 . Y this ticket is being closed without resolution?
-
Madhu Krishna
(@iamMadhuKrishna) reported
@ACTFibernet Still waiting for a call back. Didn't know that the customer service is just as slow as your Internet speed!!!!
-
Red Indian
(@roteIndischer) reported
@madmanweb @samanwaya_et @ACTFibernet Missed to add - they paid me separately, on the first of every month, by cash, and I had to sign a document that I received the amount. The broadband charges were not touched, I used to be treated the same as any other customer.
-
K Ganesh
(@GaneshKacham) reported
@ACTFibernet in spite of calling your customer care and chat over the support tab in the Act app, I am not getting any support from you. If this is the case with an old customer what about others? Disgusting!!!
-
Prince
(@PrinceSaurav007) reported
@ACTFibernet Just want to know who is that **** handling twitter and ignoring my issue from past 10 days..
-
skarthi405@gmail.com
(@skarthi405gmai1) reported
@ACTFibernet continues.... issue. Nobody, literally nobody is looking into it. And you guys should learn this famous quote 'Talk less, work more'. I myself went to my building and resolved it myself.
-
Ayub
(@Ayub90147696) reported
@ACTFibernet I am shifting my connection. I raise the complaint. No. SR10163426153263, Hyd . I am waiting last three days. Pls give me feed back.thx
-
Kovai K. D.Murthy
(@KDakshinaMurthy) reported
@ACTFibernet My alternate number 7397188320, Yet to solve my issue. Today your staff Mr. Vignesh assured to sort out but not yet.
-
skarthi405@gmail.com
(@skarthi405gmai1) reported
@ACTFibernet One of Really worst internet service provider, without proper customer care, without enough resources, incapable resources, No proper follow, one of worst customer care service, really really really the worst. For the last 28 hours I have been waiting to resolve my .