ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Pune, Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pR@$#@nT
(@prashant0075) reported
@ACTFibernet @reliancejio are you willing to replace @Airtel_Presence as my New Wifi broadband service provider ?
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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nittin kumar
(@nittinkumarj) reported
@ACTFibernet Resolution would be to remove my nu er from your crm please ....yor SMS and calls tens to flood me at odd Times of the day We had a good run but it's time to say goodbye
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Venkata Nithin Kumar
(@venkata_Nithin) reported
@ACTFibernet It's been 28 days where issue has been raised
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MovieAddict
(@moviefreakGC) reported
@ACTFibernet Nobody cared to call me and no resolution yet, you guys are pathetic man
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abhay
(@abhay2302) reported
@ACTFibernet I tried contacting customer care also no response, it should get resolved by now as per time given
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Faisal Iqbal
(@mfirox) reported
@ACTFibernet @Sathish96762977 I'm having the same issue in Hyderabad. 195ping and 25mbps max. I have a 150mbps subscription. Please resolve asap.
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Nirmal Kumar R
(@im_rnirmal) reported
Dear @HathwayBrdband stop torturing Ex-Customers . Your service was poor.. that's the reason for opting out and joining @ACTFibernet . Don't call daily and message often with discounted rates. We needed good rate of speed which is not available with #Hathway 🙏 தெய்வமே.. stop.
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Venkata Nithin Kumar
(@venkata_Nithin) reported
@ACTFibernet Better u can stop working worst nodal officer and appellate officer too
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Mani Kumar
(@maniakspu) reported
@ACTFibernet Thanks.. That did not help.. Seems problem is not from my end.
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vignesh dasari
(@vigneshdasari) reported
@ACTFibernet My relocation request was raised a week ago and yet to receive a resolution. I've had multiple follow-ups with your customer service reps. Please don't respond to this tweet with a standard response. Sort this by today! I've dmed you the Service request ID.
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Subba Rao
(@NVenkatSubbaRao) reported
@ACTFibernet .. always giving trouble to customers with internet connectivity.. can't wait for Jio fiber to switch to (ref - SR10156017842892)
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RudraPrasad Tripathy
(@rudra_tripathy) reported
@ACTFibernet No internet from Morning.kindly fix this issue. Ac no- 102524745608
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Master Boys
(@NDB_28) reported
@ACTFibernet no internet for past 1 hour. Pooer service provider
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HEMANTH REDDY
(@Hemanth_Reddy__) reported
@MrBeatLust @ACTFibernet Forget @ACTFibernet . They have the worst customer service ever.
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rahul
(@rahul120788) reported
@ACTFibernet Team, any update on the above ticket number?? Please understand that i am not working for last few hours
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abhay
(@abhay2302) reported
@ACTFibernet request no SR10255932240522, deadline was today 5pm , what is next step, issue not resolved till now. Is there escalation steps
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Shashank Duggirala
(@duggirala91) reported
@MrBeatLust @ACTFibernet Ive had enough with them hence switched to a better network. Time to looks for alternatives
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Master Boys
(@NDB_28) reported
@ACTFibernet Customer service is disgusting and idle. No resolution for more than an hour.
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Vijayanand
(@KuwaitGovindan) reported
@ACTFibernet If you can't take care of it right away, do let me know and I am more than happy to cancel my connection.
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Goutam Naik
(@_Goutam_Naik) reported
@ACTFibernet How are we supposed to work, if your service is not reliable? It was very poor speed in the morning and since afternoon there is no internet!
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ASHWIN.SAYEE.R
(@ashwin_sayee) reported
@ACTFibernet I have problem with relocation request for past 3 days after multiple call with Customer service I am yet to receive any update SR1455111837114 is the ticket number last time tweet was replied by I will be contacted by the team still no one called pathetic service
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Gunashekar
(@gunarocks1) reported
@ACTFibernet Team , new connection was booked last week & amount has been paid for 3 months, but till now nobody has turned out to provide the new connection. Calling helpdesk everyday nobody is responding. Poor & useless team. Mobile ref no 9620873691/9880920760
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Md Ashfaque
(@Amateurhooman33) reported
@ACTFibernet no internet for past couple of hours pls fix this 🙏
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Vijayanand
(@KuwaitGovindan) reported
@ACTFibernet Your customer support is the most horrible one. My relocation request has not been taken care even after multiple escalations. I am using ACT for more than 10 years and it's a shame I am being treated this way.
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Shreyas Shivaram
(@ShivaramShreyas) reported
@ACTFibernet @ballamalladi We wanted new connection from past 20 days we haven't got responses from any some one came and said we have to put DP box and for that we should pay him 10k then we can give he said... Are we looting customer like this.....
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preetishg
(@preetishghotma1) reported
@ACTFibernet get my wall repaired.will someone dare call me and give me a solution to my problem.height of shamelessness
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Srinivas Telukunta
(@sriniteluk7) reported
@ACTFibernet As expected the issue reported never get resolved on time, I have been complaining that my internet is not working from yesterday and the Turn around time is being extend every hour with out any proper explanation and I have left with no alternative