ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (64%)
- Wi-fi (25%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Visakhapatnam, Jodhpur, Hyderabad, Chennai, Bengaluru, New Delhi, Chhindwāra, Mumbai, Coimbatore, Ahmedabad, Vijayawada, Jaipur, Delhi, Madurai, and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 10 minutes ago |
|
Jodhpur
|
Wi-fi | 7 hours ago |
|
Hyderabad
|
Total Blackout | 10 hours ago |
|
Hyderabad
|
Internet | 14 hours ago |
|
Chennai
|
Wi-fi | 18 hours ago |
|
Bengaluru
|
Internet | 22 hours ago |
Full Outage Map
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ripunjay Singh (@RipunjaySingh_) reported@ACTFibernet Nothing to check about ETR . Your technician is not willing to visit and told me to dod whatever , complain wherever. Fix the issue or will port the connection soon
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kamalraj (@kamalclassic1) reported@ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr
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sharathchandra (@sharathkondru) reported@ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Merely saying "thank you" achieves nothing; it is essential to resolve the issue within the timeframe you specified. Constantly changing the schedule day after day does not solve the problem.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet First, you give a morning appointment, then you switch it to the evening, and then it gets pushed to the next day; this pattern has been going on for five days, yet the problem remains unresolved.
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Rohit Singh (@singhrohit513) reported@ACTFibernet - SR11080684931534 .. Internet is down for 12 hrs now. The engineers claim that it was supposed to be active yesterday 10 PM. How much time you guys need, and is there any human I can connect with??
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Kash (@kash_viral) reported@ACTFibernet Neither your internet is fast nor service has upgraded The internet still buffers both on Instagram reels & Youtube videos Only the price has been hike Multiple notifications & automated calls, emails that u send throughout the month sometime 2 notification come at same time
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet Can you escalate this issue with your team? I do not have the connection still and made repeated requests
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AhmedKareemUddin (@WhiteHatSeni0r) reportedNo one is taking ownership of the issue. Please reopen the ticket and have the concerned team contact me with a proper resolution instead of closing tickets without completing the work. #CustomerService #ACTFibernet #SupportNeeded
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Chandra Prakash (@chandra_38) reportedTicket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.
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yashwant singh (@YashSsm) reported@ACTFibernet @ACTFibernetHYD and @ACTFibernet you guys have crossed the limit of resolution can you please return my balance amount. #nointernet #shutdownact
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R G Shubham (@RGShubham2712) reported@ACTFibernet You can shove the ETR and ticket up your... I know you guys keep changing the ETR and timelines as per your convenience,so don't give me that crap.I want a strong escalation against your service guy Naveed who has been fooling me to save his own job.That retard needs to be fired.
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MALINI (@maliniskanda) reported@ACTFibernet Internet services are again down - unscheduled This is happening repeatedly, lately. When I tried to raise a ticket on the site, I get the response "Sorry, we are facing a technical issue. Please try again later" !! What is happening?
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𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reportedHey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response This is the 2nd time in a week now Please act immediately
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Unable login with my account
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ವಿಜಯ್ (@vijaykumarb21) reported@ACTFibernet There is no internet aince morning and i have been calling support and waiting for the fix since more than an hour and no action taken #internetissue #bangalore
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Vignesh (@vignessshhhh) reported@ACTFibernet Been 24 hours, no updates other than ticket getting closed without resolution
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HinduRastra (@priyank94822065) reported@ACTFibernet Will act take responsibility of customers personal loss if any unfortunate incident takes place?
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Ganti M S Rao (@ganti_rao) reported@ACTFibernet Only advertisement adds forwarded to mail. No stuff related to my payment made in advance on 01.06.2026. Please forward the same if you are having. What is the the problem in acknowledge abd share receipt to my address where the Wi-Fi installed @JM_Scindia @nsitharaman
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RAKESH (@RAKESH7378) reported@ACTFibernet Very disappointed with your service. My internet has been down since yesterday. Complaint No. SR10180655972374 was supposed to be resolved by 10 June, 9 PM, but the ETA has now been extended to 11 June, 9 PM. Internet is essential for my office work. Pathetic service
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Ashfaq Ahmed (@ashfaqanns) reported@ACTFibernet I have a very bad experience with the Installation of my new connection. Internet is not working from the time it has been installed
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Nishith (@PseudoMallu) reported@ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes
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Ignatious Jovith (@IgnatiousJovith) reported@ACTFibernet shameless service by ACT. ACT promised to provide internal wiring for their MESH devices and took 499 for that service too. It’s been 3 months now and I’m still chasing ACT to lay the internal cable. No responsible people working there.
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Saumyajit Guha (@samjoy10) reported@ACTFibernet is the worst, most #unprofessional #cheaters #ignorant I have paid for an upgrade 2 weeks ago and nothing has been done. Your local guys are not responding to calls @JioCare @airtelindia
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Sachit Bhat (@SachitRidesAway) reportedYou say that you are the best ICP? are you kidding me? I spent the last 2 hours trying to be able to get in touch with your customer care. But still not able to, that's best ICP FOR YOU! @ACTFibernet
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Nikhilll (@NikhilC12125226) reported@ACTFibernet It's been 3 days since I registered a ticket as my internet wasn't working. 3 days finished still not resolved. No way I can contact customer care now. Worst customer care service
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GA (@rashtrawadime) reported@ACTFibernet It is more than 12 hours since internet is not working, do you think this should be acceptable
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Meer (@meeru123) reported@ACTFibernet is the worst network. Promised vs actual speed is no where matching
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zeeshan ali (@123456789ali) reported@ACTFibernet @jagograhakjago @DoT_India No responce no customer service rude behaviour.
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Srinivas Konduru (@srinikonduru) reported@ACTFibernet @ACTFibernet Guys - Yesterday the service person told that the issue is resolved but the issue is not resolved. Here is the new ticket please see my thread, and continuously I have issues since last on week. SR10180643740964