ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (19%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Nalgonda, Hyderabad, Chennai, Bengaluru, Pune, Coimbatore, Jaipur, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr and Ajmer.
| City | Problem Type | Report Time |
|---|---|---|
 Nalgonda |
TV | |
| Hyderabad |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
sathyan.pathipaka
(@sathyan426) reported
Worst service provider @ACTFibernet
-
0️⃣7️⃣🐐
(@AB_Siuu) reported
Is there any service worser than @ACTFibernet .... No I don't think so!! 4th disconnectivity in these 2 weeks, Pathetic it is.
-
Kartikeya Vashisth
(@VashisthSunny) reported
@ACTFibernet A fraudulent internet service provider,even though I have deactvd the service,they have actvd it their own after clearing the dues without any consent and have generated another bill receipt for 15 min span which is the gap b/w activation and new disconnect request.
-
Denny
(@DennisAntonyraj) reported
@ACTFibernet Your customer service is really pathetic, had raised 2 SR with you for refund both were closed without refund being issued,my account number is 103422774200.If we don't make Pymt our connection is disconnected the next day ,but when it comes to refund u delay a lot
-
N U V PUSHPAKUMAR
(@uvpushpakumar) reported
What a shame on your technical team. Issue raised 4 days back and no turn out till now, even after contacting customer support and twitter so many times.. now I don't have any other option.. I have to move to consumer forum to resolve the issue.. thank you @ACTFibernet for such
-
suketu shah
(@Thegujjuchokro) reported
@ACTFibernet This is the last time im raising this issue, cant pay for something that's doesn't work. Will be more than happy to opt for @reliancejio
-
Son Goku
(@M_UI_GOKU) reported
@ACTFibernet Pathetic service from you guys. The least you guys could do is to answer the call or atleast reply to messages. After receiving the payment for installation of broadband the lack luster follow up is staggering and making me regret already of the choice i have made.
-
Nikhil Srivastava
(@NikhilS33417531) reported
@ACTFibernet Worst service from you, every 2 weeks there is some issue with the internet, today from 1pm there is no internet and no resolution with false response from the technician
-
sridhar rao
(@sridhar_chanti) reported
@ACTFibernet @ActfiberC why are you deleting SR with out solving the issue SR1156437662274 ,pls let me the status ??
-
N U V PUSHPAKUMAR
(@uvpushpakumar) reported
@ACTFibernet I don't want your regrets or something else.. I want the solution.. really pretty bad.. this is the last chance.. next time I won't complaint.. next time we will meet in consumer forum.. I need solution within next 2 hrs.. I waited more than 3 days...
-
Anbazhagan
(@anbu30e) reported
@ACTFibernet @ACTFibernet @TRAI No resolution till now. More than 8 days, there is a cinnection isuue. No response from customer care support till now. Please stop my subscription from next month. Pathetic customer service.
-
suketu shah
(@Thegujjuchokro) reported
SR10165448943414 SR10165360627124 SR10165330722354 SR10164603734670 SR10164518038144 SR10164490825434 And 17+ more complaint number i have and yet i have issues of high ping and slow internet, every time i raise a ticket a temporary solution is done. @ACTFibernet
-
Kishore Kannan
(@Kishorekichu97) reported
Worst I refund of act Fibre net yih need transfer 1000 but your paid me 749 worst refund @ACTFibernet
-
NIT SINGH
(@imortal_nit) reported
@ACTFibernet Utter waste . Of money. When we are paying for it we want the service. 7-8 days you guys have problem with internet in my month who will compensate for that. @ACTFibernet
-
Vinay
(@Vinay07397359) reported
@ACTFibernet pathetic service as usual, no expectation fromACT. I called up customer service a while ago to have my connection disconnected, call was transferred to retention team, where the person who spoke was rude and disconnected the line. Need actions 2be takenon Priyanka.
-
N.Sidai
(@NilSidai) reported
@ACTFibernet Yesterday timeline was 25-Jul 09:00 to 13:00. Today you revised it to 19:30 to 21:00 Most pathetic service @DoT_India 28 Jun service was down 15 Jul service was down 24 Jul service was down @jagograhakjago
-
National-Mr theatres
(@National__MR) reported
@ACTFibernet pathetic service... Facing disconnectivity since last two days still no resolution.
-
Gladson
(@Davidgladson) reported
@ACTFibernet what is this yar ??? how May time disconnection please improve your service..
-
Nabeel N H
(@Nabeel_NH96) reported
And now the ticket was closed without resolving the issue. @ACTFibernet why was this ticket closed without resolving the issue ?
-
N U V PUSHPAKUMAR
(@uvpushpakumar) reported
@ACTFibernet great effort to resolve the issue... now again no internet.. great thing is last time issue was not resolved by you.. my neighbour checked the issue and resolved it. Till now no technician from your side attended.. but his effort not last long. Great support from you
-
NIT SINGH
(@imortal_nit) reported
@ACTFibernet Again same issue. What's happening with you guys Evey week there is a problem with either your hub or some technical issue . I mean why would waste my time every weak calling you guys and getting is sorted. And your technician take 24 hours just to restore this wow. @ACTFibernet
-
Aprajita Singh
(@s70131217) reported
@ACTFibernet pathetic service as usual, no expectation fromACT. I called up customer service a while ago to have my connection disconnected, call was transferred to retention team, where the person who spoke was rude & disconnected the line. Need actions to be taken on Priyanka.
-
Denny
(@DennisAntonyraj) reported
@ACTFibernet I am appalled that no one has called till now even after so many complaints, u am taking up this issue with TRAI now
-
Kishore Kannan
(@Kishorekichu97) reported
We worst ACT FIBRE NET for refund amount after the complaints date also closed @ACTFibernet
-
Monalisa
(@MonalisaChakre) reported
@ACTFibernet Look into it for how long? This has been ongoing for almost a month - is it that I have a one year subscription so you guys ensure to get these kinds of glitches coz you know customer is not going anywhere right? Clearly taking for granted! @DeccanChronicle
-
Rathan Singh
(@rathansingh) reported
@ACTFibernet Your great team still didn't got in touch. Icing on cake is, net is down again since early morning. Kudos act your service sucks consistently...
-
sridhar rao
(@sridhar_chanti) reported
@ACTFibernet why your deleting the SR number with solving the issue?? SR1156437662274 could your pls help me out about SR status
-
sridhar rao
(@sridhar_chanti) reported
@ACTFibernet Untill now know one is responded to me still the complaint was not solved & it says 24 hrs but already 3 days completed & no solution
-
sridhar rao
(@sridhar_chanti) reported
@ACTFibernet @ActfiberC why are deleting SR with out solving the issue SR1156437662274 ,pls let me the status ??
-
Anbazhagan
(@anbu30e) reported
@ACTFibernet @ACTFibernet How long you will take to resolve ? 4 days? Should I ask my company to provide leaves due to network connectivity issue.