ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (20%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Erode, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Erode |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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shalini chauhan
(@shalinishalz) reported
@ACTFibernet Dont regret , resolve the issue asap dont want to wait for another 24hours , raised two complaint already
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sourav bose
(@ibosesourav) reported
@ACTFibernet my internet connection is down from morning. I have raised complain, but now evening 7pm, still the problem is same. Are you going to change my billing cycle for this???
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Dhanya Bhaskaran
(@Dhanya_B) reported
@ACTFibernet Severe fluctuations in the last couple of days. Why does the problem arise so frequently?!
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Shravan Kumar
(@shravanDaddolu) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC : Please help resolve my current connectivity issue SR10461723516162. Also please see through for less outages on my connection at least.
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MR.UnderWorld
(@underworld_007) reported
@ACTFibernet Idiots just have shame @ACTFibernet , I’ve been tweeting regarding my issue and you wont even respond to it and now responding immediately when asked for new connection . First treat present customers . My issue is I want monthly bill to be mailed to me for August
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ajai
(@ajai06760682) reported
@ACTFibernet @KRISHNA83138665 I am your customer from Rajouri garden and i am facing the issue of the internet since morning and no one is helping me with it . You people are not even answering the phone. Its so disappointing.
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Ravinder Singh
(@ravinderoye) reported
@ACTFibernet tried shifting the connection many time but as soon as I give consent it shows “something went wrong try after sometime” … can you call me and tell me the other process which works for shifting connection. On urgent basis can you call me and lemme know how to fix it
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Satish Kumar
(@kumar_sat1) reported
@pagesweturned @ACTFibernet @ACTFibernetHYD They also say that shifting and other issues are low priority for them. New connection request is high priority ticket for them. This shows how pathetic their services are. A simple shifting request is not done even after 11 days of request.
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Dayanand Vijay Kumar
(@vijayb4ualways) reported
Hello stupid irresponsible worst customer service act @ACTFibernet , do your Hyd team is still active or only exist for name sake? Worst customer and internet service in Hyderabad #worstinternet
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Karthick Raghu
(@karthick_raghu) reported
@ACTFibernet worst service in chennai. if there is a problem in internet connection then we need to wait for minimum 2 days not sure of max to resume internet conn. I have raised my complaint 2 days before but still now my internet hasn't been resumed. My user ID is 103546969133
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vamsi
(@VamsidharMvs) reported
@ACTFibernet The issue got resolved
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Narendrareddy
(@Narendr34972894) reported
@ACTFibernet I have recived call back from act customer care but the issue is not resolved. Which is very disappointing. I have raised multiple requests regarding my issue but you guys called me now and saying you should raise this concern earlier.
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Pavan #FEG #TRX #EMAX
(@pavanchetluri) reported
@ACTFibernet Everyday we are facing connectivity issues in Tirupati. Nobody will respond even when we reach to your office. So reckless and worst service. When i connect to wifi everyday, it says no Internet. Disgusting Internet service provider.
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Karthick Raghu
(@karthick_raghu) reported
@ACTFibernet Thank you so much it has been resolved. Looking forward to have uninterrupted service in future.
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Ravi
(@Ravi21092061) reported
@ACTFibernet @TRAI such a worst service in hyderabad even customer care is also not able to provide support since 3 months. All fake commitments, fake promises.
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faheem
(@fa143so) reported
@ACTFibernet facing internet issus....no response bfrom customer service
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raana
(@ranapratap96) reported
Hi @ACTFibernet it's not even 15 days my internet again got disconnected it is getting worst day by day I want to get disconnected now plz give my balance money refund.
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N.L Bharadwaj
(@KnlNitin) reported
@ACTFibernet every month you are billing me 100rs extra, fix it before my last due date. This billing problem is from past 6 month every month I am calling your cux service but same issue. Still I m on call with u she put me on long hold with no reason. 110493123854
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hameed.svu@gmail.com
(@HameedSvu) reported
@govilkargaurav @ACTFibernet Use proper language mr.Gaurav. why are using the unparallamentary language. Is this only the act team informing u guys to scold the customers. I will file a complaint in consumer court. My lawyer will take action on the language what u have made.
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Hiran Venugopalan
(@hfactor) reported
@ACTFibernet It's been five days since we applied and paid for a new connection. They are not connecting, contacting, picking our calls. It's a cafe, and business is affected because of this. Please help. :'( Location: Indira Nagar, Bangalore.
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Vinu
(@Vinu14191419141) reported
@ACTFibernet Still issue not resolved, do you think this will solve?
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Vishal
(@MOOTAVISHAL) reported
@ACTFibernet Dear lethargic act team, So far no response... I've been following up since last week. Today I've called around 7 times, the customer care executives are keeping on hold for more than 15 minutes. What sort of professionalism is this???
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Bobby
(@meet_bobby10) reported
@roger61031 @ACTFibernet @airtelindia Act in bengaluru is best. No issues whatsoever.. maybe your local representative of ACT are not good
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Maureen
(@Maureen82676136) reported
@ACTFibernet I am now considering changing over to a different provider as your service standards have dropped. Till now we not received any intimation as to whats happening with our net that's not been working since yesterday
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hameed.svu@gmail.com
(@HameedSvu) reported
@govilkargaurav @ACTFibernet @ACTFibernet -Why should I wait for 48hrs. If any network issue came.While providing connection with2-4hrs u people will tell and then what a language using. If customers ask for resolution. Seriously it is not a good to be an act customer any more.Not giving respect to customers
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CHIRAG
(@_Chiragwadhwa) reported
@ACTFibernet Worst services I have ever used. I have 2 Accounts in use and requested for permanent removal of one of them on 19th August, 2021. I requested on customer care service on 7288999999 the number given on Internet and they said technician will come within 24 hours.....
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faheem
(@fa143so) reported
@ACTFibernet facing network issues....no response from customer service
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Rizwan Azad
(@rizwanazad09) reported
@ACTFibernet Instead of getting in touch with me, which you never will, just remove my connection for which I had already raised a request in July end-early August. Just note that I’m not going to pay you any bill from here onwards.
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marunkumars
(@marunkumars) reported
@ACTFibernet Looks like you are least bothered about existing customers. My Account ID - 1X2X16971149 Customer - My internet is down for 4 days , ACT guys - Give place to place our junction box else God bless you with WFH (Close's 4 tickets ). Customer - Jio mere lal
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Manik Mehta
(@manik_me) reported
@ACTFibernet I applied for a new connection and payed 6 months advance, why the hell is no one getting it installed?? Is this the kind of service I should expect?