ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Mumbai, Lucknow, Chennai, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali, Gurgaon, Nellore, Sūrat and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Internet | |
| Lucknow |
Internet | |
| Lucknow |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajshri Kshirsagar
(@rajkshir16) reported
@ACTFibernet SR 10163304289976 for escalation call back is raised.. Any update on that? And ensure the connection is at port 1. Every year when we pay the annual fee, the customer care says the connection is at port 2 and the reimbursement for power connection is denied.
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Archana
(@prabhakarchana) reported
@ACTFibernet Havent received any calls. In fact your customer service center disconnected my calls more than once just this morning.
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Rohit Kshirsagar
(@rohitkshirsagar) reported
@ACTFibernet And now it's logout time for your team? This is really shoddy service from you. We pay the year's money upfront and walk into a trap
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Karthikeyan Perumal
(@PerumalKarthi) reported
@ACTFibernet I want to convert my Swift plan to Basic plan but your customer care executive says it is available for only 6 months. Why are you forcing customers to pay more money? This is unfair. If you can't, I'm sorry to say; I have no other choice than to go to another ISP.
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𝑽𝑨𝑫𝑫𝑬𝑱𝑶𝑺𝑬𝑷𝑯𝑲𝑰𝑺𝑯𝑶𝑹𝑬
(@Joseph30739655) reported
@ACTFibernet Hey idiots! How many days will you take to resolve my issue. Ha! You are telling to contact this num +919121212121. It's not working. I mailed to nodal officer, appellate authority, act help desk...but none worked. Give my money back.
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Ruls Miniz
(@MinizFN) reported
@ACTFibernet how much time do you guys want? I have been waiting for months, such poor services
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Hanumantha
(@Bhartrahari_) reported
@ACTFibernet slows down home connections after a couple of bills. You cannot play even YouTube videos. It doesn't reply to any complaints. And it doesn't work when there is a power cut in the locality. By the way the marketing guy in Vizag is a cheat.
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Rajshri Kshirsagar
(@rajkshir16) reported
@ACTFibernet @rohitkshirsagar SR 10163304289976 for escalation call back is raised.. Any update on that? And ensure the connection is at port 1. Every year when we pay the annual fee, the customer care says the connection is at port 2 and the reimbursement for power connection is denied.
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uday sai pillalamarri
(@UPillalamarri) reported
@ACTFibernet is this the way you treat your customers??. Worst service
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boi1da
(@yldone) reported
@ACTFibernetHYD @ACTFibernet kya chutiyapa hai bhai tum logo ke internet connection ka? Arey how many times I have to com here n wast my time venting it out on you? Kabhi kaam he ni karta Sahi se... Somebody call and fix this for good....
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Unstoppable Rudra
(@Unst_RudraYT) reported
@MinizFN @ACTFibernet @airtelindia Had the same issue just start using Warp it will fix your ping
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Mithilesh Kumar Lohani
(@1Mithlesh) reported
@Annadaneshwar21 @ACTFibernet Waiting for refund, really @ACTFibernet is wasting my time. For new connection/customer totally frustrated. What is happening for existing God know.
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Astra Zymo
(@Zymo_) reported
@MinizFN @ACTFibernet @airtelindia Bro like i said bro india is a **** country and the sooner people realise this, the better instead of this "proud to be indian" bullshit
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Gaurav jain
(@gauravjainr007) reported
@ACTFibernet One of the worst services with the aim of defrauding the customers. Literally, my refund request which was raised due to no option left on myside because of their incompetency .I have been waiting for my refund past 20 days now.
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Archana
(@prabhakarchana) reported
Looks like @ACTFibernet @ACTBangalore is using it's own data service and cannot even respond to the tweets or emails or calls. Pathetic service.
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Nagendran Thennarasu
(@NagendranThenn1) reported
@ACTFibernet Still issue is not resolved and today is 4th day and please provide the ETA?
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Raghu
(@RaghuARRC) reported
@ACTFibernetHYD what the hell is the customer service and resolution raised a complaint and it's morethan 74hours and no resolution and hanging upphone on customer face. Is this the way you deal ur business?. I am unable to attach call record. I have mailed check it.@ACTFibernet
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Dēåd-LïīfT
(@kunwar_005) reported
@ACTFibernet It will be solved by today..?? Or next month? It has been 24 hrs nd s the issue hasn't been solved .
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నల్లుల
(@NallulaHere) reported
@ACTFibernet No calls No Solution Thank you Act Fiber
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Nandhini
(@Nandhin37980435) reported
@ACTFibernet tired of calling and DM act CC to cancel the zee5 subscription! I've been trying to cancel the zee5 subscription from last 10 days they just open and close the ticket! Pathetic service
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SIDDHARTH VYAS
(@SIDDBEAST) reported
@ACTFibernet this is the 7th consecutive day m facing no internet connectivity , Highly unprofessional and unethical behaviour from your end , kindly cancel my connection and offer me a refund .
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Vamsi Krishna
(@VamsiKr88512336) reported
@ACTFibernet installed new connection day before yesterday. No internet from yesterday. Rude reply from executives , not answering the phones. This is not the way it should work. No proper addressal.Polite ga payment theeskoni scam chesaru.Need a refund immediately.
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Ruls Miniz
(@MinizFN) reported
Indian ISPs are the worst bro, why am I getting high ping even with exit lag @ACTFibernet @airtelindia please fix your servers and routing system, it's really poor.
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simonkalaiselvan
(@simontendulkar) reported
@ACTFibernet if u cannot provide proper service give me refund
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Abhishek DaEvil
(@adowl2001) reported
Dear @ACTFibernet, why does your app does not let me open support tab without granting camera permission? What do want to see through my camera?
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boi1da
(@yldone) reported
@ACTFibernet Oh please then you can take same pride in fixing your **** network... Shall we do that first then talk about foul language or words? Yeah that would be a good start... Please go n check in the DmS for my reg mobile number.. change my mind
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meemohan2003@yahoo.c
(@meemohan1) reported
@Airtel_Presence @sparrow168 @ACTFibernet Since 3 months not respinding to emails and calls poor. Pathetic service network .....black in everything
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NoChillZ
(@N0ChillZ5) reported
@MinizFN @ACTFibernet @airtelindia Act has no issues bro i am getting normal ping with act ig only airtel has problem
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ACT Customer
(@actcustomer) reported
@ACTFibernet This doesn't need my personal details, as this is not account related. Please fix your app.
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sri.kavelli
(@srinikavelli) reported
@ACTFibernet to resolve a complaint your team needs 24 or more hours..?? Think your team needs ro improve in resolving the complaints faster.. its not new for me to wait for more than 24 hours..