ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (23%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, Bengaluru, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan
(@chandangupta85) reported
@ACTFibernet no connectivity and not able to raise ticket as chatbot is not working account id 101751829099
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Vikas Godas (Modi Ka Parivar)
(@VikasGodas) reported
. @ACTFibernet @ACTFibernetHYD @ActfiberC when I’m asking for resolution to my ticket your customer care executive insisting me to disconnect the connection..that really great to have customer care executive with you..now a days having worst experience with act fiber…
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narayanachary
(@narayan70384828) reported
@ACTFibernet Hi net hai my act fiber id id 101635874524my net not coming from sep 3rd still complaint not resolved iam called to team leader from 3 days still not resolved wrost service
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nandakumarkesavan
(@nandakumarkesh) reported
@ACTFibernet Dear act.. my internet is getting disconnected every 10min.. I tried to complaint... But there is no option for this in app.. please help me in raising a complaint...
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Arjun436
(@arjun436) reported
@ACTFibernet @ACTFibernetHYD It’s been really pathetic service since last few months. Constant disconnecting every 10days. Really considering alternative. It’s been 3 days with no Internet now. You just kept ticket updated it will resolve. SR10176947094434
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Av Krishna murthy
(@Krishnmurthy_av) reported
@ACTFibernet Hi @ACTFibernet, Even just now I called your customer care. It's almost more than 7 times. Let us see what you can do for the resolution.
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Arjun436
(@arjun436) reported
@ACTFibernet @ACTFibernetHYD It’s been 3 days and there is no Internet connectivity. This is really pathetic service. Disconnecting very frequently. Really looking for alternative now. You are nothing but a disappointment recently. SR10176947094434
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Abdul Mueed
(@_abdul_mueed) reported
@ACTFibernet Coupon of only 150/- is a big joke I'm going to deactivate my internet if the proper response is not taken by @ACTFibernet. Never expected this kind of worst service Since August 18 I have been facing an internet outage in Idpl, gandhinagar. (1/3)
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SR
(@rajdayalnaidu) reported
@ACTFibernet Till Time & Date Internet is down 8th Day Customer Id - 101690202292
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Shankar G
(@Shankar49677) reported
@ACTFibernet frequent breakdowns. Service engineer is with family. Does not pick up phone. But without doing work feebback message is being sent
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Sandeep
(@sandeepsalla) reported
@ACTFibernet Any update ? It's been 2 weeks and even after escalating issue ur team still has not restored connection means it's shows how irresponsible towards customer . Till date none has turned out here to work on ground to look into issues but ready to give new connection ?@ACTFibernet
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R☭
(@airnoforce) reported
@ACTFibernet it's been weeks since I last got the full internet speed I paid for. I've been stuck on 100 mbps for 2 weeks and despite notifying my area's ACT engineer he never came to fix it. I raised a complaint last night and haven't gotten any response either. Please help
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Subhakar Rudhra
(@subhakarrudhra) reported
@ACTFibernet ACT said the problem would be resolved by the 5th, but today is the 6th and the connection still hasn’t come. Half of the month there was no internet, but they still sent the bill asking to pay.
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aditya mallubhatla
(@Adimallubhatla) reported
@ACTFibernet Our internet at home is not working since a week and after many complaints and calls we didn't get a response yet. Could we get some assistance here please. Internet has been very intermittent and no reply with the existing request as well
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narayanachary
(@narayan70384828) reported
@ACTFibernet How much days u take to resolve no one answer including customer care also very durty service from act fiber
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sikkireddy
(@sikkireddy) reported
@ACTFibernet Its still the same no resolution. What is happening ? Its getting very difficult
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Srihari Vaskuri
(@vaskurisrihari) reported
@ACTFibernet @ACTFibernet I have raised support ticket 16 days back. My internet is not working from last 16 days. Everyday I am trying to reach support team for the status. One of the worst network i have seen. I have requested disconnection of network and refund my amount. I will file case
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Ramshetty Vishnu Ganesh
(@RamshettyVishnu) reported
DAY 15 STILL THE INTERNET IS NOT WORKING @ACTFibernet @ACTFibernetHYD
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Subhakar Rudhra
(@subhakarrudhra) reported
@ACTFibernet Act said the problem would be resolved by the 5th, but today is the 6th and the connection still hasn’t come. Half of the month there was no internet, but they still sent the bill asking to pay.
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Shubham Jindal
(@08shubhamjindal) reported
I raised a complaint because my internet was NOT WORKING. Instead of FIXING the problem, your executive has RAISED A DISCONNECTION REQUEST! THIS IS COMPLETELY UNACCEPTABLE. CANCEL the disconnection IMMEDIATELY and RESTORE my connection right now. @ACTFibernet @ACTFibernetHYD
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Karthik Balaje R
(@Karthik_Balaje) reported
This is not the first time sometimes if the @ACTFibernet connection is lost in Friday then Service Provider in #Chitlapakkam #Chennai area is not taking it seriously and its been resolved only over the weekday. But bill payment is charged on time #useless @ACTFibernet
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Sutherson M
(@M_Sutherson) reported
@ACTFibernet Hey FRAUDs, I never received a call. Which number you called? STOP blabbering here. You have no intention to collect the router and give me the refund.
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MoMo
(@are_bhai_bhai) reported
@ACTFibernet @ACTFibernetHYD whole apartment has the internet connection but only i don't every other week only I have to face these internet issues, like every damn week I have to book a ticket & wait for 3 days to get resolved iam done with your pathetic service
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Sripathy
(@srinaras) reported
@ACTFibernet you guys are absolutely the worst and i have never seen anyone cut the call without listening to concerns absolutely top notch worst customer care experience.
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Sheykhar
(@shey_khar) reported
Again No Internet from 2 days, and ETA is changing to next day since the complaint SR10176952284324 This is so frustrating, I have to hold my work. @ACTFibernet @ACTFibernetHYD
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ALI
(@guy_eminen) reported
@ACTFibernetHYD @ACTFibernet no internet connection since 2 days , critical meetings scheduled for weekend , kindly fix it asap. ACCOUNT No : 101537416388 hope it will be taken care .
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Vibhor Mittal
(@VibhorMittal4) reported
@ACTFibernetHYD @ACTFibernet my internet isn’t working and your customer care isn’t responding to calls. Please resolve this issue urgently! #ACTFibernet #InternetDown
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nitin
(@nitinabcdefgoal) reported
@JioCare Switching to @ACTFibernet @JioCare you are the worst
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Yukesh S
(@u_kesh) reported
@ACTFibernet having trouble raising shift connection request. Reported it a month ago while shifting another account, which is not fixed yet. Wonder should I continue 2 connections with you.
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southwest
(@HYD_South) reported
@ACTFibernet 5 days. And no resolution. What are you guys even upto?