ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 02/07/2026 17:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaChennai Internet
IndiaBengaluru Wi-fi
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • manik_code Manik Dev (@manik_code) reported

    @ACTFibernet @SarojMaradapa Do you have any shame of providing such service to users who’re paying you

  • Vineeth___007 Vineeth Uzumaki ♨️ (@Vineeth___007) reported

    Hey @ACTFibernet , our internet has been down for almost 6 hours. We raised a service request regarding this issue, but there has been no response from ACT support. Account No: 101757717380 Service Request:SR10177203965844

  • 123ujwal ujwal devvrata (@123ujwal) reported

    @ACTFibernet it has been a week since my Internet is not working,everyday new eta date will be given but internet connection is not restored,there is no information if the work is getting done. Ac no 101639700077 Ticket no SR10177113907814

  • hi5arp 🇦 🇳 🇰 🇮 🇹 🌐 ✌ (@hi5arp) reported

    @ACTFibernet please cancel and refund me the moeny as no installation has been done yet here. 102771992346 Cancel this and let me known by when to expect refund in original source here.

  • NiTiNShadija Nitin Shadija (@NiTiNShadija) reported

    @ACTFibernet Internet not working since morning, not even getting the estimated resolve time, no update nothing. I work from home and it’s been the worst experience. Ticket no: SR10177197763154

  • kantawala01 Kantawala⚖ (@kantawala01) reported

    @ACTFibernet No problem Take your time At least let us know when you will be able to resume service so we can make alternative arrangements.

  • LakshmiprasadM7 Lakshmiprasad Marada (@LakshmiprasadM7) reported

    @ACTFibernet Pathetic service from ACT. No body takes ACTion and are very irresponsible. My internet is down for the last 8 hours, till now no response even though I spoke to n number of people in this organisation

  • Aggarwal074 Shubham Aggarwal (@Aggarwal074) reported

    @ACTFibernet I have raised issue with nodal officer and still no respons we willgo to Appellate Authority and post trai department. It's will cost you a lot. Because customer suffered because of your in competence

  • PRABHAHOMES Prabha Homes (@PRABHAHOMES) reported

    @ACTFibernet #chennai pls make sure the service SR1037717282338 . kinldy work to resolve this issue. wireless router. kindly suppy one this is beeing long not resolved. #service #internetdown

  • LorneMalvo666 Lorne Malvo (@LorneMalvo666) reported

    @ACTFibernet Internet down since 8th September without any resolution or proper response from your team. Everyday I just get messages about extension of date to fix the issue but no one comes to fix it at all. Please fix the internet by tomorrow or refund my money.

  • naganekkalapu Naga Nekkalapu (@naganekkalapu) reported

    @ACTFibernet No one is contacting me and its been a month i dont have the internet. Worst service and customer support @ACTFibernet

  • shubhamkariya8 shubham kariya (@shubhamkariya8) reported

    @ACTFibernet worst service ever wifi is not working from past 3 days and no support person is call and they are extending it the resolution time by everyday in the era of internet how can we live without internet. #jagoGrahakJago #ACTFibernet #worstserviceever

  • jainrounak Rounak Jain (@jainrounak) reported

    @ACTFibernet my internet has been down for more than one week now and there is zero progress on the ticket I've realised. What the hell is this?

  • imtiyaz98110809 imtiyaz (@imtiyaz98110809) reported

    @ACTFibernet internet not working since morning and want to log complaint on a representative who just disconnected the call and to get in touch it takes more than 30mins

  • metadoors GK (@metadoors) reported

    The ACTFibernet seems to enjoy connecting with the subscriber and the moment the subscriber raises a query about the bill, the internet service provider disconnects the call. They do a lot of "Appearing & Disappearing ACT" (pun intended) but never sits to resolves queries.

  • LakshmiprasadM7 Lakshmiprasad Marada (@LakshmiprasadM7) reported

    @ACTFibernet Worst service from ACT. Organization full of such irresponsible people

  • Mdg93Raj Rajesh Yadlapalli (@Mdg93Raj) reported

    @ACTFibernet Issue not solved. Agent said we cant help. Reached out customer service multiple times but no use. Worst service

  • Mdg93Raj Rajesh Yadlapalli (@Mdg93Raj) reported

    @ACTFibernet Do not never and ever take @ACTFibernet connection. So many issues with this act in Hyderabad SR10177202041282 SR10177187527060 SR10177147006707 SR10177118830144 SR10177060110784 Worst customer support

  • lk_thinker lalith Kumawat (@lk_thinker) reported

    @ACTFibernet Still they haven't reached and fixed the issue as per timing in the ticket

  • VikasHudz Vikas Hooda (@VikasHudz) reported

    @ACTFibernet the name of customer care executive was farukh. Instead of taking up my request for solving the issue, he was happy in taking up my request for disconnection.

  • SHAIKHFAKHRUD10 SHAIKH FAKHRUDDIN AHMED (@SHAIKHFAKHRUD10) reported

    @ACTFibernet my internet is not working (101637665085)

  • vckolli vamsi chowdary (@vckolli) reported

    @ACTFibernet I'm facing this issue since last 9 days and I can't wait for not more than a day . If not solved by tomorrow, I'm moving to another broadband

  • Vishaal_Kamalap Vishaal Kamalapurkar (@Vishaal_Kamalap) reported

    @ACTFibernet No not resolved . still same issue , just today we switched to jio Fibernet Undergone your worst experience and worst field technicians

  • abhiishek_14 Abhishek 𝕏 (@abhiishek_14) reported

    @ACTFibernet It’s been 15 days and my internet issue (Ticket ID: SR10177056902334) is still unresolved. I keep hearing the same line ‘Sorry for the inconvenience, we are working on it.’ Outages may be happening citywide, but this delay is unacceptable. Please fix this ASAP.

  • schowdary1987 srujan (@schowdary1987) reported

    @ACTFibernet @ACTFibernetHYD @ACTFibernet it's been 15days without the internet and is impacting my work. The ETR is changing everyday and there is no one to take the calls or listen to our concerns. Do you know how long you need to restore the service?

  • bharathtochat bharath (@bharathtochat) reported

    @ACTFibernet your policy of making customer pay 236 amt for temporary disconnection like going on holiday is the worst of your never ending list of things..Great going ACT and suffer more with continuous depleting of customer numbers..you showed your true face

  • manik_code Manik Dev (@manik_code) reported

    @ACTFibernet heyy I’m legally complaining in consumer court on your internet services. It’s been already 2 days and no response at all and the customer service says busy. Why the hell we should pay you for this service even. Be ready for legal action

  • Mdg93Raj Rajesh Yadlapalli (@Mdg93Raj) reported

    @ACTFibernet Internet not working from past 10 days. Raised many tickets but they said we can’t resolve the issue. SR10177202041282 SR10177187527060 SR10177147006707 SR10177118830144 SR10177060110784 Worst customer support

  • LakshmiprasadM7 Lakshmiprasad Marada (@LakshmiprasadM7) reported

    @ACTFibernet Hi, your service team sucks!!! From morning I made hundred phone calls and no body is attending my phone.

  • krishnanmlm krishnan mahalingam (@krishnanmlm) reported

    “Still no internet after 3 days in Ghatkesar, Hyderabad. @ACTFibernet should change their tagline to ‘High-speed excuses, zero service.’