ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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clarence F
(@clarenc06815734) reported
@ACTFibernet @ACTFibernet i have still not recieved any call or any solution as mentioned in the ticket.
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Lokanadh Reddy
(@loknadh_reddy) reported
@ACTFibernet worst fellows return my money back u don’t know how to do business u eat and sleep after looting money return my money right now
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Sankula atchuth
(@Sankula_atchuth) reported
@ACTFibernet Worst internet providers of India 😑
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Siddhartha Basu
(@Siddhartha_B86) reported
@ACTFibernet ur CC service is freaking pathetic.Had raised reconnection & ownership transfer request on 28Feb.Till date neither of it is processed.Called CC 20 times & all they say is we've raised with concerned team & you'll hear back in 24hrs.120 hrs hv passed nobody called
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Pandit Katti Narahari
(@PanditKatti) reported
from
PETROL BUNK ORR, State of Karnataka
The worst app award must go to @ACTFibernet. Support is abysmal.
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Jayanthinathan K
(@jayanthi1975) reported
@ACTFibernet I would like to take a new connection with ACT. But ACT seems to be not interested. After placing a request, I got a call from ACT and from then no action from ACT. I did call your customer care today and a call back was promised. But no call from ACT till now.
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ABHISEK DASH
(@aryankumar91) reported
@ACTFibernet your service has gone drastically bad now a days. Faced internet connectivity issue 15th time this month. Thinking of switching myself and my friends to a new provider
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Pandit Katti Narahari
(@PanditKatti) reported
from
PETROL BUNK ORR, State of Karnataka
@Sankula_atchuth @ACTFibernet Yeah. Most of the links are disabled. I cannot see my support issue listed. Tried their support numbers, all in vain.
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Siladitya Ray
(@SiladityaRay) reported
@ACTFibernet Calls to customer care have been predictably unhelpful and I'm told that someone will get in touch with me.
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Sundara Rajan
(@Sundara1702) reported
@ACTFibernet Relocation request Ticket SR#1085282141271 Your service is very unsatisfactory never expected this my request for shifting is converted by your team into "disconnection" astonishing such kind of initiative no words instead of looking for opportunities you spoil your business
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SUJAY KIRAN C
(@SKC_ARSENAL) reported
@SujanFaster @ACTFibernet Sujan it's becoming worst network day by day... Honestly if there is no disturbance in ACT network it's good.... But once there is a disturbance it's the worst and the resolving the issue takes ages.... I have heard Jio fibernet is good in your area... Try it...
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Shiv_Shankar
(@Shiv_Shankar) reported
@ACTFibernet Sorry I have terminated my connection. Thank you for all the service.
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SAKhan687
(@918SAKhan) reported
@JioCare I have recharged jio fiber with Rs 999 but now i am unable to use amazon prime i call to your customer care but they didn't resolve my problem worst service i have seen ever. feel like going with @ACTFibernet
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clarence F
(@clarenc06815734) reported
@ACTFibernet two weeks back had the same issue with my connection. Again today the same problem. is this gonna be a regular problem then please let me know. i could find a better service provider out there?
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Jayanthinathan K
(@jayanthi1975) reported
@Sankula_atchuth @ACTFibernet Thanks for your inputs. In fact, I wanted to switch from JioFiber as their service is pathetic :( They are closing my service request without even fixing it :)
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Roshan kumar
(@Roshank55683291) reported
@ACTFibernet worst broadband and worst staff
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Sankula atchuth
(@Sankula_atchuth) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC worst internet providers of India 😡 they just loot money no service.
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Siladitya Ray
(@SiladityaRay) reported
@ACTFibernet I hate raising complaints on Twitter but my experience with you has been extremely poor. Paid for a new connection on March 1 (Monday) and it's been five days and no technician has contacted me and installation is still pending. I was promised a 48 hr installation.
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Koushik Upadhyaya
(@koupadhy) reported
@ACTFibernet hi there I've an important exam to attend in next 30 mins but unfortunately the internet connection has went down! Tried ur customer care & phone app but none of them haven been of any help. Pls have this fixed it in next 30 mins please!!! SR10253355643252
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Vishnu Prasad U B
(@VishnuPrasadUB1) reported
@ACTFibernet after paying for 3 months upfront no one has come for installation..you guys only know how to collect not to give service any way I have given request for refund..please don't delay the refund of amount..show the urge to refund the amount also Sr10253356144266
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Sridhar Venkat
(@sridharroks9) reported
@ACTFibernet We confirm receipt of Rs:1000 via Online towards ACT Fibernet A/cNo 107532070296. In case of queries pls call 9121212121 or 7288999999. Till now activation not done,it's an emergency, do the needful by EOD. Payment done on 2-March-2021
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Mathew
(@Mathew25625354) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.
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Himanshu Kohli
(@manshu18) reported
@ACTFibernet Just wanted to inform I am able to access websites with @1111Resolver this seems to be like issue with your DNS servers.
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Koushik Upadhyaya
(@koupadhy) reported
@ACTFibernet One of the worst experience ever with ACT broadband that costed me 20K INR. Must say a pathetic support team and a dodgy backbone infrastructure which keeps interrupting often n often. I will certainly look out for other ISPs & never recommend this pathetic ISP to anyone!!
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Nandu
(@Hispanian) reported
@ACTFibernet You called only once , i tried calling back , please update upon my request...i have called your customer care almost 5 times since morning, please update the status , stop fooling arounf you customers
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Abhimetalhead
(@Abhimetalhead1) reported
@ACTFibernet @ACTBroadbandIn Ur engineer came and disconected the connection. Its been 4hours..no internet.. Is this a service you guys provide??? And even the engineer is not recieving the call. WHAT IS THIS. WORK FROM HOME IS GOIN ON!!!!!!
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Puneet Lohia
(@lohia_puneet) reported
@ACTFibernet can you help me with a new connection. I tried placing a prospect around 10 days back. Still no one contacted me. Can you help?
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Lakshmi pathi
(@Lakshmipathillr) reported
What's happening, I'm totally unsatisfied with your service regarding my refund. It's been 10 days till now. Why it's taking this much long to get credited I don't understand please respond as soon as possible. @ACTFibernet @ACTFiber
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Koushik Upadhyaya
(@koupadhy) reported
@ACTFibernet Hi there any update on this req pls? I've just enquired with a neighbour of mine who also happen to use ACT fibernet and it's working there so it could just be me wit a minor issue perhaps? Can you get this rectified on priority pls. Don't make me regret for choosing ACT pls!!!!
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Annie
(@AnnieJMathew) reported
@ACTFibernet unacceptable delay in restoration of services. 4.5 hours downtime now. In today’s connectivity dependent times, robust and reliable network is essential. Regularly facing problems with ACT Fibernet, time to look for alternatives?