ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (64%)
- Wi-fi (25%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Ahmedabad, Hyderabad, Bengaluru, Pathanāmthitta, Chhindwāra, Chennai, Visakhapatnam, Jodhpur, New Delhi, Mumbai, Coimbatore, Vijayawada, Jaipur, Delhi, and Madurai.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Wi-fi | 10 hours ago |
|
Hyderabad
|
Wi-fi | 14 hours ago |
|
Bengaluru
|
Internet | 15 hours ago |
|
Pathanāmthitta
|
Wi-fi | 16 hours ago |
|
Bengaluru
|
Internet | 17 hours ago |
|
Chhindwāra
|
Internet | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BVasuB (@BVasuB1) reported@ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.
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Kannan (@saffronisgood) reported@ACTFibernet Internet not working. Issue unresolved. Customer service??
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Siddhartha Mitra (@smsid1988) reported@ACTFibernet pathetic internet service which gets interrupted every now and then ....asking engineers to visit the compound ..no one does that .. very bad service ..thinking of moving to Jio Worst service ever
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Chirag Tiwari (@chiragtiwari) reported@PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.
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Kash (@kash_viral) reported@ACTFibernet Neither your internet is fast nor service has upgraded The internet still buffers both on Instagram reels & Youtube videos Only the price has been hike Multiple notifications & automated calls, emails that u send throughout the month sometime 2 notification come at same time
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Nikhil Kumar (@nikhil91099) reported@ACTFibernet My Wi-Fi is working now. Please let me know what compensation, waiver, or validity extension ACT is providing for the more than 4 days of service disruption
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Abhinav krishna (@abhinav5076) reported@ACTFibernetHYD @ACTFibernet no the issue is not resolved my connection is not restored the ticket status still shows ongoing
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Rohan (@pqrohan) reported@ACTFibernetHYD @ACTFibernet my internet is not working since 24hrs and no action being taken for this SR : SR10180708975714. Please resolve this asap.
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Chandra Prakash (@chandra_38) reportedTicket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.
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Ganti M S Rao (@ganti_rao) reported@ACTFibernet Only advertisement adds forwarded to mail. No stuff related to my payment made in advance on 01.06.2026. Please forward the same if you are having. What is the the problem in acknowledge abd share receipt to my address where the Wi-Fi installed @JM_Scindia @nsitharaman
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shambhu (@shambushandilya) reportedIf anyone is planning for ACT internet do not take their connection. Not reliable, no support, scammer ISP. For an example their internet is down for 4 days at 500084 and all of their staff or app or support have been denying service. @ACTFibernet @ACTFibernetHYD @FiberAct
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shivam (@shivamhwp) reported@ACTFibernet i did dm. can you please fix it asap.
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sudha umashanker (@sudhaumashanker) reported@ACTFibernet internet not working since yesterday Complaint registered and you promised action.Problem persists
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Marwan (@Marwan_Atamimi) reported@ACTFibernet If you cannot provide the service why don't you cancel and refund my amount ?
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sourav purohit (@souravpurohit) reported@ACTFibernet @ACTFibernet Your team left the installation process unfinished today and made me wait for the whole day , Your service is no better than airtel , acc no - 102382313610
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Sachit Bhat (@SachitRidesAway) reported@ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.
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yashwant singh (@YashSsm) reported@ACTFibernet @ACTFibernetHYD and @ACTFibernet you guys have crossed the limit of resolution can you please return my balance amount. #nointernet #shutdownact
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Rahul Agarwal (@Vakil__Saab) reported@ACTFibernet Your app is supershit. No way to contact customer support. Just random AI bullshit. Either contact or Cancel the current plan.
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s19hubham (@s19hubham) reportedHi @ACTFibernet - signed up for the WiFi today. Your support agent confirmed it will be installed today but no action taken yet inspite of paying for 3 months already. Please help. Account ID - 110806926073
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Kumar (@realimkumar) reportedwhen the connection was inactive. Poor customer support and delayed resolutions have resulted in unnecessary payments and frustration. Request an immediate review of these unfairbilling practices and a resolution for affected customers. #ACTFibernet #CustomerService #BillingIssue
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BVasuB (@BVasuB1) reported@ACTFibernet Really disappointed with the service. SR No 10180698883604.
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sharathchandra (@sharathkondru) reported@ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?
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Gaurang Trivedi (@trivediGaurang_) reported@ACTFibernet Dear @ACTFibernet do resolve my issue today itself. It's been a long time since I haven't received any response from your team.
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मार्गबन्धु श्रीधर: (@EkanAnekan) reported@ACTFibernet Could you confirm if the connection will be restored today - I have created the service request 4 days before
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senthilkumar (@tsktsk123) reported@ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054
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Sulabh Puri (@sulabhpuri) reportedDear @ACTFibernet, Please tell me how to get a refund for the remaining months that are left. Your service has gone from bad to worse!
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Rahul (@rahulpoddar77) reported@ACTFibernet Issue is there again by the way, there is a new cut every day and your engineers have no clue and zero proactiveness from your side
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karthik valluri (@vamsivallurik) reported@ACTFibernet I will await resolution on this. Thanks
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Akhil Malik (@akhilm946) reported@ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes