ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 02/04/2026 00:00

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Mumbai, Hyderabad, Chennai, Salem, Warangal, Cochin, Bengaluru, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Wi-fi
IndiaHyderabad Internet
IndiaChennai Wi-fi
IndiaSalem Internet
IndiaHyderabad Internet
IndiaWarangal Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India

  • classicjsg Jas (@classicjsg) reported

    @ACTFibernet Hi SR10277926219784. Was not resolved and closed without my explicit confirmation. OTP was asked whilst I was travelling. My work and my family are suffering now with no solution

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    1/2 Dear @ACTFibernet , it’s been around 24 hours since raising a ticket of red LOS light in my act router. Still, no resolution. The TAT keeps getting updated from 4 hours to 24 hours. Is every fiber service going to the dogs?your customer service and TLs are pathetic.@DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India

  • RathorAakash Aakash Singh (@RathorAakash) reported

    2/2 Ticket no: SR11977956497304 While booking your fiber, I was assured by your TL (Nouman) of ticket resolution in 4 hours. That’s a lie as he is unresponsive. I would like to close my account and get a refund. @ACTFibernet @DoT_India