ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Yadav
(@DarkWorldSy) reported
@ACTFibernet Is providing worst services. I have raised 4 times complaint ticket but till now no Technician visit at site. The day when I got connection I'm getting 10 mbps speed but my connection is 75 mbps. All tickets were closed without resolving issue and contacting me.
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PHAZ0R
(@_phaz0r_) reported
@VltSentinel @ACTFibernet This reminds me of my time when I used to get banned for a week due to internet issues.
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Abhay Bhadoria 🇮🇳
(@greyhawk320) reported
@ACTFibernet spent >5 yrs using ActFibernet. Recently relocated to a new home & finding difficulty to move fibernet connection.Customer support or advance shifting fees are unimportant to their engineers. Customer care & their app r significantly subpar. Time to switch to Airtel.
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d
(@kosd2023) reported
@ACTFibernet Issue did not get resolved i have paid 6 months charges but my internet connectivity is not working. Extremely unprofessional @ACTFibernetHYD @ActfiberC
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Barkha agarwal
(@agarwalbarkha15) reported
@ACTFibernet @ACTFibernetHYD what the hell is wrong with y’all? After paying freakking 12k how the helll are you sending me messages that you’ll disconnect my account. Pathetic customer support. Call me now!!
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Naga Budigam
(@bnr96) reported
It's been more than 4 days since I made the full payment for my new @ACTFibernet connection but unfortunately there's no response from anybody despite several followup calls. Horrible experience @ACTFibernet never expected this, pls refund my money @ACTFibernet
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SITA Longani
(@LonganiSita) reported
@ACTFibernet we have requested so many times for relocation of broadband from Bangalore to Delhi. Still no resolution given and we have to start work from tomorrow. Need assistant
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iamzehanpatel 🇮🇳
(@zehanpatel) reported
Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 13-Mar(DD/MM) 09:00 to 13:00. Team ACT @ACTFibernet #jio #airtel #service
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S M
(@syedology) reported
@ACTFibernet No internet from morning , hyderabad. Please fix the downtime .
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Uttam Shaw
(@utham2008) reported
@ACTFibernet @ACTFibernet without giving any call again my complaint ticket has been closed. Tell your supporting staff that it's not about money it's about my days of holding required to increase.
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citizen
(@Nanmaiundagatum) reported
@ACTFibernet Issue has been fixed. Please create a waiver for the time internet was down.
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Satish Virivinty
(@vskz4n) reported
@Airtel_Presence @AkashTi38726150 it’s the worst these days. i faced it a week back without internet and got restored after 1.5 days. I wrote it to their appellate authority asking for a refund for lost day of service. They just replied saying it got restored.I made a mistake by shifting from @ACTFibernet
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Priyal Raj
(@capta1n_raj) reported
@VltSentinel @ACTFibernet Atleast u got gud ping jn Singapore, my @airtelindia sucks, even their support is dumb.
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Naveen navie
(@naveen_navie) reported
@JioCare @reliancejio #JioFiber JioFiber customer care executive told me that I will get an update in 24 hours for request SR00001IF9BG, I still haven’t got any update on this request! If you can’t relocate my connection then let me know asap so I can go for @ACTFibernet
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Vaibhav
(@Vaibhav21886919) reported
@VltSentinel @ACTFibernet Shift to jio fiber Anna even I had issues with act fibrenet
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Ebenezer Kingslin
(@EbYy) reported
@ACTFibernet We are not getting service in Bangalore, Byrathi. Any good reason.
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Amritansh Sharma
(@amritansh51) reported
@HathwayBrdband @ACTFibernet why don't you guys expand in cities like Aligarh which are nearby delhi just two hours away? I am doing work from home and don't have any particular reliable ISP and I am sure there are many others in my town facing same issue.
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Khalid Hussain
(@KhalidH10950344) reported
@ACTFibernet please stop calling me with spam calls. I don’t require your service anymore. This is the worst service I’ve ever experienced from @ACTFibernet
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Sunil B Chauhan
(@SunilBChauhan3) reported
@ACTFibernet SHAME ON YOU. A customer has been following up with you since last 4 days to get his account shifted and NONE OF YOUR TEAM IS BOTHERED. Your app is pathetic and your website is appalling. I am going ahead with a new @airtelindia broadband instead. GOODBYE
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leah andreakis
(@LAndreakis) reported
@ACTFibernet @ACTFibernet I’ve shared my numbers many times now. Raised multiple tickets. Talk to customer service. Not one answer that makes any sense!
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Fredd_Talks
(@DeepakfreddyX) reported
@ACTFibernet Pathetic service from your end. Please deactivate/disconnect my account. Moving onto another ISP. Thank you
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Nikhil Virani
(@ViraniNikhil) reported
@VltSentinel @ACTFibernet Anna inka aisa hi hai No Proper Service. Airtel Xstream fiber laga lo. Hyderabad mein No good serving from @ACTFibernet
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Harsh
(@harsh18696) reported
Looks like ACT is over subscribed here in my Bangalore apartment.For a plan of 300 MBPS I’m getting max 2-3 MBPS at night. It’s completely unethical. I’m not able to work at night because of this. Very poor servicing from ACT @ACTFibernet
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Manoj jain
(@Manojsrimal) reported
@ACTFibernet #fraud #AcT i have registered multiple complaints for speed issue and act is not resolving issue. customer support disconnect the calls. I have storm plan and not getting 1 Mbps speed also. worst customer support and service
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Prady
(@Prady_parker) reported
Hello @ACTFibernet #actfibernet I've Raised Multiple Complaints On My Internet Not working issue due to the Power Disconnection on the Main JunctionBox. Due to emergency i need Immediate response on this issue!!
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Shubham Anand
(@Shubhs77) reported
Dear @ACTFibernet am already enjoying your laid back service. It's already 4 days I've paid 10k for installation of an high end plan but I am tired following up with your reps Hoping for the mercy of your technical staff to finish the job. Missing prompt service @airtelindia
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Sandeep Yadav
(@DarkWorldSy) reported
@ACTFibernet Again this is the fake message to show people that you have replied and my issue had been resolved.But till now I haven't received any reply in message & no call So stop pretending that you guys are caring of customers. It's bullshit and your talks are lame.
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Sabeesh
(@sabeeshvk) reported
@ACTFibernet This is still not working. Still waiting for an update.
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Manoj jain
(@Manojsrimal) reported
@ACTFibernet customer support disconnect call in between without providing resolution. i have registered many complaints for speed issue but act not doing anything
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Deepu Rao
(@Deepu_Ra0) reported
I've been using #broadband @ACTFibernet for a long time and getting pathetic services. The agents are not giving a proper resolution. The plans were changed without pre-informing and I have got one more bill after making the payment, closed SR without confirmation.