ACT service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (69%)
• Wi-fi (22%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)
• Phone (0%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Hyderabad, Delhi, Bengaluru, Pune, Chhindwāra, Coimbatore, Chennai, Guntur, Nellore, Mumbai, Kolkata, Lucknow, Ludhiāna, Vijayawada, and New Delhi.

City	Problem Type	Report Time
Hyderabad	Internet	10 hours ago
Delhi	Internet	11 hours ago
Bengaluru	Internet	15 hours ago
Pune	Internet	17 hours ago
Hyderabad	Internet	18 hours ago
Chhindwāra	Internet	21 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MIHIR GUPTA (@MihirBSR) reported 8 minutes ago

  @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

• 
  Vikrant A P (@hexavik) reported 8 minutes ago

  Thanks for your pathetic service @ACTFibernet @FiberAct in Bengaluru, by charging for fiber connection and using copper wire, even though when asked for proper fober connection. Stop lying to your customers at the time of purchasing new connection. #actfiber #act

• 
  RAGHAVENDRA RAO MV (@mvrrao) reported 8 minutes ago

  @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 9 minutes ago

  @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

• 
  SparkedByData (@AnkitAKW) reported 10 minutes ago

  @ACTFibernet @ACTFibernet What is the status please, today is month end? It's been almost one month yet no resolution, are you building something complex? See if you can return hard cash.

• 
  niranjan (@niranjanks91) reported 11 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Venky (@Venky2120) reported 12 minutes ago

  Really a bad experience with Act Fibernet. facing an issue from 22 aug 2026.The support guy said it is router issue so I have bought a new router and it turned out to be a issue with act internally. From then the technician will never help and extending from 4 days @ACTFibernet

• 
  Singh Ranbeer (@socialevil2002) reported 15 minutes ago

  Don't buy @ACTFibernet connection they are complete fraud, it's been just 1 month since I have taken connection and internet went off more than 10 times. Customer support is also useless. Complete Fraud!!!

• 
  nobody (@yudish_dsy) reported 17 minutes ago

  @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different

• 
  Haiku (@riceofsushi) reported 18 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  Senthil Kumar R (@sandy_senthil) reported 19 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

• 
  Surajit Mitra (@Surajit14) reported 22 minutes ago

  @ACTFibernet This has become a regular affair. I have very little confidence of absolute solution.

• 
  Singh Ranbeer (@socialevil2002) reported 24 minutes ago

  @ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 25 minutes ago

  @ACTFibernet Such a pathetic service. Unable to use App to shift my connection. Called customer care and waiting for past 1/2 hour to get connected. Please self introspect.

• 
  SPR (@SprEinfach) reported 34 minutes ago

  @ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.

• 
  Surajit Mitra (@Surajit14) reported 36 minutes ago

  @ACTFibernet I am seriously concerned, you guys are not able to solve my issues. This is the 7th ticket raised - Your ACT Fibernet Ticket no: SR11081783123644 has been registered. Our team will ensure fastest possible action #BadService

• 
  SPR (@SprEinfach) reported 38 minutes ago

  @ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.

• 
  Gajendra (@gajendrajena) reported 38 minutes ago

  Dear @ACTFibernet to report a slow internet, why do I need to entertain your chatbot with multiple steps? Your mobile app is useless, just like your customer support and technitians.

• 
  Trivikram Cheedella (@3vikram18) reported 41 minutes ago

  Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD

• 
  WhySoSerious (@daburkaatel) reported 42 minutes ago

  @ACTFibernet connection has not been working since last night and is affecting important work. Very bad service from ACT.

• 
  Dinesh (@Dinesh72521026) reported 43 minutes ago

  @ACTFibernet When my issue will get resolved even tough manger itself been very rude to me then how come staffs will behave properly Manager Mr. Saravanan Ph. No. 9384831835

• 
  Meghana Sastry (@MeghanaSastry) reported 45 minutes ago

  @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

• 
  Karthik (@KarthikeyanS01) reported 47 minutes ago

  @ACTFibernet What eligibility? It’s my money n u cudn’t the provide service but want to retain my money. Keep it. No return of router. Adjust it against my credit if you don’t refund. I will break the router on the road, capture a video and post it on social media showing ACT’s true colour

• 
  prashant rai (@prashan98193688) reported 49 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct Team , Now once again after resuming the network yestrday today again the same error is being occuring again ..Its better to quit teh ACT now

• 
  Muthu Anand (@kingindnorth12) reported 52 minutes ago

  @ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 53 minutes ago

  @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Muba•••• (@Mr_MA_Fighter) reported 54 minutes ago

  @Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly

• 
  Sam (@samprettybasic) reported 57 minutes ago

  Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

• 
  Vatsal Bajpai (@vatsalbajpai_) reported 60 minutes ago

  Hey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs

• 
  Tracmar@DCUO (@Sarat_Chimp) reported 1 hour ago

  Thanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet