ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Navneet Kumar
(@Navneet35226032) reported
@ACTFibernet pathetic service by Actfiber, no resolution at all and no response from the customer care even after 3 days. People are suffering because of the useless service by Actfiber. Stop cheating people
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senthil kumar
(@arkevin06) reported
@ACTFibernet it's been 2 days I have raised ticket for not working internet. No one has come to fix it and no response from your side. Is this the way you people support your customers.
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Akshay
(@Akshay24498945) reported
Day 3 ,@ACTFibernet my issue is still not resolved, either reply to me or I'll disconnect the broadband connection and I'll go with @airtelindia or something, Please who are planning to buy @ACTFibernet can have a look at my Twitter threads to know how pathetic their services
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Manjit
(@Manjit9966) reported
@ACTFibernet No your is not working in to this
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Tanoy Dewanjee
(@tanoy_dewanjee) reported
@ACTFibernet @CMOTamilNadu Pathetic service from ACT. Raised the issue but no resolution. Your ACT Fibernet Ticket no: SR10256228011142
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mohsin ali
(@Nicktom19) reported
@ACTFibernet internet not working
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Jeevan Patil🇮🇳
(@g1patil06) reported
@ACTFibernet it's been 2 days I have raised ticket for not working internet. No has come to fix it. Is this the way you people support your customers.
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Tanoy Dewanjee
(@tanoy_dewanjee) reported
@ACTFibernet Pathetic service from ACT. Raised the issue but no resolution. Your ACT Fibernet Ticket no: SR10256228011142
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inder
(@inder1804) reported
@ACTFibernet I am throwing away this stupid box which your team can resolve.
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet How long will this take.I call customer care and their std response everytime. the supervisor tried to call you and you were not reachable and hence ticket is closed.I need 1 executive / 1 phone number to contact...its a diff. pain altogether to explain the entire story everytime
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@ACTFibernet You guys are capable to reply back only...still my internet is down
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Krish
(@krishkil) reported
@ACTFibernet , I have been struggling for internet since a week. Everyday, I raise a ticket. Your engineer closes it without fixing it. I raise the ticket again.This has been going on for a week now. All I hear from customer support is lame excuses but no solution.
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pradeep shetty
(@pradeep53549148) reported
@ACTFibernet very poor service, initially they forced us to get by the connection as on when the problem arises the customer care will not respond properly they disconnect the call saying it’s a cable box issue - do you give a day extra data if you disconnect for 24 hours??
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Tanoy Dewanjee
(@tanoy_dewanjee) reported
@ACTFibernet Pathetic service from ACT. Raised the issue but no resolution. Your ACT Fibernet Ticket no: SR10256228011142
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manish wadhwani
(@manishrw) reported
@ACTFibernet I have a connection with you in blr. It was due for renewal in April, i had asked to not continue as I'm not using it from past 2-3 months. They asked me to do it later and now he cust support is saying I have to pay some extra amount. Please look into it.
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@ACTFibernet Pathetic internet service, I m facing Internet disconnection every week. Again today, SR10256231459712...Don't buy this internet connection.
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Krish
(@krishkil) reported
Pathetic team work with no coordination whatsoever. Why do I have to repeat the same ticket over and over again? Why cannot your engineer fix the issue loke it's supposed to be. There is zero ownership here. @ACTFibernet
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@ACTFibernet Don't buy this broadband, I m facing issues every week. Our entire apartment want to kick this ACT out of our building. Let's go to BSNL Broadband. SR10256231459712 - No action so far.
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@gaurav1122333 @ACTFibernet I m facing the same problem with this bullshit service provider...plz cheack for Excitel or BSNL Broadband
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@pachi017 @ACTFibernet I m facing the same problem with this bullshit service provider...plz cheack for Excitel or BSNL Broadband
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Tausif Ali
(@TausifA18975088) reported
@ACTFibernet Now it's been three days since internet not working, Still no Technician contacted. Please get it resolved otherwise Refund my money. My WFH is getting affected. Very bad service of actfibernet
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Gyan Baboo
(@gyanbaboo) reported
@ACTFibernet Don't make things right. Just deactivate the account. I hope you will not behave like customer care who just say that account will be deactivated but nothing happens
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Slangaluru/ಸ್ಲ್ಯಾಂಗಲೂರು
(@slangaluru) reported
@ACTFibernet internet not working in this crucial time when we're trying to save lives. DM ed you..pls fix it asap.
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Tanoy Dewanjee
(@tanoy_dewanjee) reported
@ACTFibernet Pathetic service from ACT. Raised the issue but no resolution. Your ACT Fibernet Ticket no: SR10256228011142
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Sriram Krishnamoorthy
(@LynckerSriram) reported
@Anishamishra @ACTFibernet I m facing the same problem with this bullshit service provider...plz check for Excitel or BSNL Broadband
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Shubham Kushwaha
(@shubh__1808) reported
@ACTFibernet pathetic...no response .registered complaint 4 days ago. SR11856084117439
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Himanshu Sharma
(@Himansh37890583) reported
@ACTFibernet Nearly 1 day passed and neither you nor your lazy team members have come and solved the issues..let me know for what you charge the customer
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HaRi
(@HMangalampalli) reported
@ACTFibernet you have the worst customer service. I have raised a ticket yesterday and it's automatically closed today without rectification. Hopeless service
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Anisha Mishra
(@Anishamishra) reported
@ACTFibernet very poor services I must say.. Even seniors in the team do not bother
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Krish
(@krishkil) reported
My lesson learnt is to never take a internet package spanning months from incompetent providers like you. You guys were so responsive while selling but now no one wants to give a **** about customer support. @ACTFibernet