ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (20%)
-
Total Blackout (9%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
🏇🏻guy from delta🌾
(@briyanibox) reported
. @ACTFibernet internet not working
-
Aravind Koushik
(@CheekyAravind) reported
What's your customer care contact number? @ACTFibernet it's ridiculous that you have changed your options for existing customers and put them at your mercy
-
Md waseem
(@Imwsm1) reported
@ACTFibernet Day 2 completely wasted successfully by your expert team and I don't know how many kore days your team is aiming is spoil completely. Need quick resolution #internetdown #badservice @ACTFibernet
-
Rohit Jain 🇮🇳
(@RohitJainDev) reported
@ACTFibernet i have been calling and registering complaints almost 10 times for power discount no one is responding properly . Worst customer service
-
iam@vikipedia
(@vvikaskumar8) reported
@ACTFibernet @mail2acthyd @ACTFibernetHYD can you please resolve the issues …it’s really a pathetic service from your end no one has called till now …
-
Vijay Krish'n M
(@Vijay_Krish24) reported
@ACTFibernet I have been requesting for months to change my plan. Initiated DMs and ended up with no responses. What is your course of action when a customer keeps a request to you for a long time???
-
Akeeb khan
(@Akeebkh21766699) reported
Worst experienced from @ACTFibernet this was not expected from your team so i would like to get the immediate response from act team
-
Devasena N
(@devasenahere) reported
Worst worst internet service @ACTFibernet
-
ಗೌತಮ್ ಜಿ ಎಲ್
(@thiziz_gowtham) reported
@ACTFibernet I took ur connection on 04th june that day sales executive said that we will install in 5 days but still they aren't installed and not picking up my call also. In customer care also they are not responding correctly if its go like this I'm going to cancel the order.
-
Pratik Bagaria
(@PratikBaggu) reported
@ACTFibernet @jagograhakjago further it's not only me, their are several families in my society who are facing the same problem. So, we are forming a group and will file a complaint. There are more than 50 families/users already on board.
-
palanikkumar
(@PalanikkumarR) reported
@ACTFibernet worst service, frequent outages today also down. Support team is arrogant in approach. Cost almost double when compared to airtel still the services are bad. High time to switch.a/c no 103495914721.
-
Manish Sundriyal
(@ManishSundriyal) reported
@ACTFibernet - Almost 24Hrs and internet still not working. Why you guys always need more than 24Hrs to respond on complaints. #poorcustomerservice
-
Kumar Ameet
(@kumarAmeet94) reported
@ACTFibernet @Venk_SA Act is a piece of **** bro the plan they avail for rs 1500, Jio fiber net will be available in just 499 or less than that, and act is never going to match the speed of Jio fiber net. I was using act but I switch to Jio fibre bcoz of their irregular and irresponsible services.
-
Satish
(@santhanamsatish) reported
@ACTFibernet Internet is not working on the first day of Installation. Fantastic. I REGRET 😩😠
-
Pratik Bagaria
(@PratikBaggu) reported
@jagograhakjago Hi, I want to file a complaint against @ACTFibernet, who has cheated me. Can I get some guidance please.
-
Md waseem
(@Imwsm1) reported
@ACTFibernet Day 2 completely wasted successfully by your expert team and I don't know how many more days ?? your team is aiming to spoil completely. Need quick resolution #internetdown #badservice @ACTFibernet
-
Rozita Singh
(@RozitaSingh) reported
@ACTFibernet horrible service in Jasola, Delhi. Since 2 months facing issues, internet keeps disconnecting . Really unstable internet can't make any work calls . Not recommending this to anyone
-
NSN
(@nizsniz) reported
@ACTFibernet any update on this complaint ??
-
Rahul
(@Rahul81897983) reported
@ACTFibernet @ACTFibernetHYD I am a experience a tremendous lack of support with ACT my account need to be credited with agreed power discount instead of that it's debited and without calling I am getting messages ticket is closed
-
karthikeyan
(@karthikeyanasar) reported
@ACTFibernet for past 9 hours there is no internet, there is no proper services here and the customer cares are joking about customer queries. #ActFibernetWorstService
-
ThatFlawedGuy
(@sridhar_musings) reported
@devasenahere @ACTFibernet You donno how pathetic is Hathway's service.. dumb asalu
-
Manikanta
(@DizizMani) reported
@ACTFibernet have paid my bill thru @MobiKwik still it's not reflecting within #ActApp can you look into this? #actfiber #help
-
vishnu paturi
(@vishnuprc11) reported
@ACTFibernet It has been more than 3 weeks since the Account was disconnected (12 month plan) cust service team said i will get refund (Rs 8124)in 5 days ,have been calling daily still no refund its such a bad experience hope someone will look into this issue and refund asap
-
Mac
(@Real_Mac_here) reported
@ACTFibernet ticketno: SR11057740141639 I am having the worst experience with your services. If you can't resolve the issue on time please transfer back my money so I can enroll into 'better internet services' than yours..
-
Sridhar Babu
(@sridharbabut) reported
@ACTFibernet what kind of service You give.!?? When power goes off your network goes down. I got inverter for seamless internet, You are inventing ways to create problems. When will You wake up? Shame on You. Ac no. 104540660625
-
Md waseem
(@Imwsm1) reported
@ACTFibernet Day 2 completely wasted successfully by your expert team and I don't know how many more days your team is aiming is spoil completely. Need quick resolution #internetdown #badservice @ACTFibernet
-
Mk PotterHead
(@MrHPotter42) reported
@ACTFibernet Msg from u: "Your request SR10257840767752 is tentatively expected to be resolved by 6/10/2021 09:00:00 PM (MM/DD/YYYY)." So I guess I better call my employer. & tell them I'm not working today. IS THIS A JOKE?? Pathetic.
-
Ruthvik reddy
(@Ruthvik40106513) reported
@ACTFibernet @ACTFibernetHYD. My Internet is not working from 2 days. I tried to contact costumer care but all the lines were busy. Now I’m not able to attend my online classes because of this net issue . When i wake up this morning i want the problem to be fixed. Goodnight.
-
saiprashanth
(@sai_251192) reported
@ACTFibernet i am facing connectivity issues since evening and the ACT app is also not working nor the online site is also not working…. How i can raise a incident then… please fix the issue… saiprashanth from samayapuram nagar, porur, chennai
-
Kamlesh ®
(@kamleshrao) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet If you read my tweet properly, you should understand that I didn't report any problem from ACT. Why are you getting confused?