ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Lucknow, Erode, Tiruchirappalli, Pune, Cochin, Tāndūr, Coimbatore, Visakhapatnam, Mumbai, Channagiri, New Delhi and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Himansu Panigrahy
(@hmsvigle) reported
@ACTFibernet What a Horrible service you are providing. Never expected from such a Huge brand. You are diminishing your quality day by day !!
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Diव्येsh
(@desaikingis) reported
@h_setin @ACTFibernet They may be doing good there. Over here, there service goes down every other day. Their employees aren't helpful either. It feels like wasting money on their horrible service.
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Diव्येsh
(@desaikingis) reported
@nidhitandon @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@ACTFibernet Since its resolution, the same problem has occurred twice. Internet is again down since moring. Called your sales guy and he told that a technician would visit by eod. Now not answering calls anymore! Paying full amount to use service for max 15 days!
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Diव्येsh
(@desaikingis) reported
@neeraj_chauhan @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@jcoldrey @cpratt @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@Abhishekpositiv @ACTFibernet You can never expect good service from a company whose vision is the be the most fraudulent company in the world. I believe most of @ACTFibernet customers are paying for 30 days while being served for maximum of 15 days. That's how they make money!
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Abhishek
(@Abhishekpositiv) reported
@desaikingis @ACTFibernet Such a strange nation where working of government machinery is improving better than private organization and private organizations are behaving worse than ages old sarkari Babus. Worst feeling.
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Diव्येsh
(@desaikingis) reported
@279sanjeev @ACTFibernet @DrTarun278 Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@ramados79258522 @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@kishanpal_dc @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Himansu Panigrahy
(@hmsvigle) reported
@ACTFibernet Its been 3 weeks i have taken ACT broadband connection. Till now I had raised 5 Tickets for internet Issue. 1 of them was for whole day, no internet & there was "NO RESPONSE" from your Team. Today again I have Fiber issue:SR10263970637462. Resolution time is 24Hrs !!
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Diव्येsh
(@desaikingis) reported
@pradeep53549148 @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Sanjeev Srivastava
(@279sanjeev) reported
@ACTFibernet @DrTarun278 That’s the best that @ACTFibernet can do. Another one hour wasted explaining the team about the problem and the final words were “sir we will organise a visit of a senior technician to resolve the issue”. This is becoming a never ending story.
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Diव्येsh
(@desaikingis) reported
@cch_harshakumar @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@SnehaChawdhary @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Chaturvedi Digavalli
(@CDigavalli) reported
@ACTFibernet My account got suspended on 16th Jan and as I called Customer care then they informed that as per plan i need to do payment for 6 months then only they will be able to change the plan. I did pay for 6 months and now my plan of moving is in motion (date mot fixed yet).
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Diव्येsh
(@desaikingis) reported
@AjayCyril14 @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@r110u @ACTFibernet Their pathetic service is one of the reasons why they insist on buying 6 months plan. They bind the customers for 6 months so that they don't switch while they make money by not providing continuous service.
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PRASHANT CHAUBEY
(@ar_chaubey) reported
@ACTFibernet It has been 5 days we have paid for @ACTFibernet connection and they are not responding. Have logged complaint thrice but still no response. Worst service provider in India. If we pay 2 days late for the monthly charges they charge penalty but what for @ACTFibernet .
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Vipin Sharma
(@vipinrocks33) reported
@ACTFibernet Till now you are unable to fetch the details or help.. such an irresponsible people you are..
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pradeep shetty
(@pradeep53549148) reported
@ACTFibernet my network has disconnected many times but your team are not able to fix it you are not able to provide a proper service please get lost from Bangalore #StopUsingACTFibernet
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Jessi Jones
(@JessiJo14065908) reported
@CDigavalli @ACTFibernet I was recommended to @jetfixcare. He was able to recover my suspended account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Diव्येsh
(@desaikingis) reported
@SindujaIyengar @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Diव्येsh
(@desaikingis) reported
@NaveenK62969858 @ACTFibernet @ACTFibernetHYD Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Omairking
(@Omairking2) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD actfiber please change your way of working spend some money also you people taking much money from customer but your not satisfying customers
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Raju
(@r110u) reported
@ACTFibernet the worst service ever and ever, just for name for only its largest fibernet service but in ground there is no work...
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Diव्येsh
(@desaikingis) reported
@BiswasP6 @ACTFibernet Because they are frauds disguised as a company. Don't take their connection even if they provide it for free! The company would take days to solve the tiniest of the issue and won't even hear out your issue!
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Abhishek
(@Abhishekpositiv) reported
Hello @ACTFibernet , i have had one of the most pathetic customer support service.. please see my DM to you and act. If my issue is not resolve I will switch for either jio or airtel.
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Himansu Panigrahy
(@hmsvigle) reported
@ACTFibernet When I call, your Customer care guys run away keeping in mute. What your apology statement will help me??? Resolve the issue immediately without much delay. Elae i am going to raise consumer complaint against you guys.