ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, New Delhi, Hyderabad, Chennai, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| New Delhi |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gulam Asger
(@AsgerGulam) reported
@ACTFibernet @KTRoffice @ktr my friends told me jio fiber is the best but i prefer actfiber which is worst all time service is down every month, i pay a monthly bill and how do I get back without service days
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தேள் 🇮🇳 🦂
(@Tweets_CS) reported
@ACTFibernet I have a question, and it will be great if you respond to this. The question is: If there is power outage in a particular area, will your broadband internet too stops working?
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Pawan Kumar Vedala
(@verypawan) reported
@ACTFibernet i raised a reactivation request for a certain offer, you guys activated my account with the wrong plan. now when I ask for a disconnection you don't bother to resolve the SR. Worst Service Provider with wrong billing practices...
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Mohammed Shujauddin
(@shujahello) reported
@ACTFibernet I see a very Pathetic service from ACT. I havee struggling with internet connectivity and i dont see any reply or call back from them in spite of continuous follow up. Everytime they promise that someone will call, but nothing happened.
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Pradee
(@Pradee72078039) reported
@ACTFibernet If you need 36 hours to resolve a issue what a pity, even doctors take 24 hours for a patient to recovery from critical condition, Your ticket SR10166308521794 is tentatively expected to be resolved by 10-Nov (DD/MM) between 19:30 to 21:00. Team ACT
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Bopanna M C
(@BopannaMC2) reported
@ACTFibernet @syedhashmi1234 @Balamalladi13, what the hell is happening ACT, your customer service team or escalation team never called me until now, your service would be this month last post that i will switch, already logged a ticket for cancellation you guys are not serious
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Nisha Srivastava
(@nisha_sri12) reported
@ACTFibernet Pathetic service. No customer support. Jio fixes the issue within 1 hour while this service provider is taking more than 24 hours to come back online that too in wfh era.
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Gopal shukla
(@Gopal__1109) reported
@ACTFibernet There is no such call from you guys. I am looking for the call from last 5 days but no solution has been provided till yet
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Sunil
(@samperay) reported
@ACTFibernet there is no internet connection from morning around 8:30AM till now. Can you let us know what the issue is ? Ticket ID: SR10266309270314.
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santoshchauhan
(@santoshchauhan0) reported
Your ACT Fibernet ticket no SR10166301970284 has been reopened. You can track the status using the ACT Fibernet app. Team ACT why u ppl r not reacting new is coming too slow frm few days @ACTFibernet @ACTFibernetHYD really fedup wd ur service yesterday paid bill plz retun
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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Roy S
(@francisharryroy) reported
@ACTFibernet promised to compensate ₹59/month for having their junction box over at a customer's place. For a connection that I've been availing over 3 years, I'm not compensated for more than 1 year. This raises multiple queries.
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Rajiv nr
(@rajivnr) reported
@ACTFibernet Internet is down from last three days, even after multiple complains the issue remains same. Please help in resolving it soon Complain number: SR10266291798484
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santoshchauhan
(@santoshchauhan0) reported
@ACTFibernet Wt best frm last few days there r saying we r refreshed backend now net will come fast . After after couple of hours net coming slow @ACTFibernetHYD
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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Sunil
(@samperay) reported
@ACTFibernet Atleast let me know what's the issue going on, how long i need to wait
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Rohith Ejjaparapu
(@Dr_Rhodium) reported
Hey, @ACTFibernet! Internet has been down for hours and the customer care has been useless! Any help? Ticket number: SR10266311790034
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Praveen Reddy Sanivarapu
(@pravee1240) reported
@ACTFibernet Your ticket SR10166307972334 is tentatively expected to be resolved by 09-Nov (DD/MM) between 16:00 to 19:30. Team ACT This how your team responds almost 24 hours to resolve worst experience. Change your customer support. If not give my money back i will cancel your service.
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Nisha Srivastava
(@nisha_sri12) reported
@ACTFibernetHYD @ACTFibernet Dear Team, Act is down since the last 24 hours and no one is doing anything for this. We have numerous complaints and our WFH is disturbed due to this and you know that you're not the only ISP in the town. Can you please fix the issue asap?
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Im Manohar Reddy
(@Manohar_Reddy97) reported
@ACTFibernet Don't you ppl have sense 🤬 How many times i need to post a tweet for one single issue. I have asked you one question till now you ppl not resolved 😡🤬🤬. Even i have raised the complaint against the bill and it is going to resolve by 13th of this month WTF bro😡
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Abir Basak
(@abir_basak) reported
@ACTFibernet Why is there frequent downtime these days in Mount Kailash area, where resolution takes more than half a day? This needs to be fixed even if it means rewiring the area, otherwise you'll start losing customers now. Residents here are just fed up with your service.
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@Param lavva🇮🇳
(@paramlava) reported
This third time internet outage in span of 10 days..very disappointed @ACTFibernet @ACTFibernetHYD ..certainly not expected these kind of service. Hope I get permanent solution before it I moved to alternative options.
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Govind Shah
(@mr_goviiee) reported
@ACTFibernet raising 3rd ticket in 15 days span and 2nd for the day SR10366225843674. Always some issue with the connectivity. Not sure why your company is not able to provide good service. Extremely Fed up. Please disconnect and refund us the payment made.
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Pradee
(@Pradee72078039) reported
@ACTFibernet no net can u raise a issue pls
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Devaraj D
(@Devaraj94556787) reported
Everyone better go with @ACTFibernet good service with affordable cost. @airtelindia have changed the billing cycle date also. @ACTFibernet please contact me for new connection request. I know your plans and services. Willing to pay for one year plan.
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Startup Guy
(@startup_whistle) reported
@ACTFibernet your Internet connection sucks like no other, recommend everyone to never use ACT in #bangalore @peakbengaluru
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Tarun Kumar Ghorui
(@tarunghorui) reported
@ACTFibernet Instagram login is not working with ACT. Is that a known issue?
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernet Could you prioritise my issue
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Yusuf Hv
(@hv_yusuf) reported
@balaji_milky @ACTFibernet Because after we opt their service we don’t exit!!
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Gopal shukla
(@Gopal__1109) reported
@ACTFibernet This is the worst internet service given by you