ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (66%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
E-mail (2%)
-
Phone (1%)
-
TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, New Delhi, Hyderabad, Delhi, Kolhāpur, Mumbai, Coimbatore, Srīperumbūdūr, Ajmer, Lucknow, Uppiliyapuram, Tanjore and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Dhruv
(@dhruv_2907) reported
I demand that your team urgently initiates my refund without any further delay. If this is not done immediately, I will be forced to take strict legal action, including a formal complaint with the Consumer Court for unfair trade practices. @jagograhakjago @ACTFibernet
-
Bharath
(@bharathgk1) reported
@ACTFibernet Absolutely pathetic service no internet connection since Sunday No proper response act account no 101014077925 Customer care hold time More than 1 hour
-
Bharath
(@bharathgk1) reported
@ACTFibernet my act fiber net connection has been down since Sunday morning There is no response from customer support. Pls help Connection at Avanti Nagar basheer bagh Contact number 9391014601 Bharath
-
Asgardian
(@dark_knight567) reported
@ACTFibernet Still the issue is pending to be resolved . More than 6 days the network connection issue is present . When will it be resolved confirm EDC
-
madhanvs
(@madhanvs) reported
@ACTFibernet @ACTFibernet : Pathetic Service Provider No technician is on the field to fix the connectivity issues.
-
Jha Abhishek
(@abhishekj747) reported
@ACTFibernet your customer service executives have not answered calls even after waiting for 35minutes what kind of resolution yiu will provide
-
Narasimha Sai Yerram
(@NarasimhaSai5) reported
@ACTFibernet @ACTFibernet Your generic copy-paste response means NOTHING! SR10176731015974 has BREACHED MULTIPLE ETAs with ZERO resolution! Over a WEEK now! Your “support every step” is a LIE when your engineer won’t pick up calls! STOP empty promises and FIX MY INTERNET! #ACTFibernet
-
Suvendu Pothal
(@suvendu354) reported
@ACTFibernet Give a proper resolution time. 1 day 5 days 1 month. How much it will take for service restoration. It's impacting work from home setup. @ACTFibernet @ACTFibernetHYD
-
Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet No one has contacted me for the past 2 days despite several calls. The agent who took the money before subscription is also not lifting our calls. Very poor management and their staff has no courtesy to at least lift and answer our calls.
-
Venugopal
(@VenuIndian007) reported
@ACTFibernet Hi Team, it’s 2nd day there is no resolution on the ticket SR10176806547984. No Internet since Yesterday. Any ETR on this? Can the Internet be restored soon as possible?
-
Venugopal
(@VenuIndian007) reported
@ACTFibernet @ACTFibernet , any solution on the above? It’s been 3rd day now without a fix. Can someone able to answer it and make a proper resolution
-
Venkat
(@gvsr888) reported
@Airtel_Presence Sure @Airtel_Presence , I will DM my contact number. @ACTFibernet are unable to resolve the issue. Everyday they say issue will resolve by 9 PM. But they are not resolving. Even we were facing connection issues many times. Unreliable network
-
raj3₹2
(@ajinkya5) reported
@ACTFibernet Such a pathetic service.. complaint not resolved till date.. every time new timeline.. you guys are nothing but frauds.. Refund my money you xxxx🤬🤬.. @jagograhakjago can we do anything against this fraud as they have taken my money in advance n not providing service..Help..
-
KUSHIL
(@KushVazir) reported
@ACTFibernet You Have Some Shame? it been 11 days I dont have internet. Dont tell me you guys are so incapable to Handle the issues ?
-
Lawn
(@Chananler_Bong) reported
@ACTFibernet No internet for 24+ hours in my area. Customer care is rude & service engineer is not responding. This is unacceptable for a paid service. Kindly resolve this issue immediately or I'll be forced to escalate this to consumer forums & discontinue ACT. ID: 103765933402
-
Kengan Ashura
(@GinChantama) reported
@ACTFibernet please response to my queries,my Wi-Fi connection got dis connected from past few days ,raised queiries but still no response from you what are you doing ,kindly rectify the issue asap
-
Venugopal
(@VenuIndian007) reported
@ACTFibernet ETR is crossed already Yesterday. As it is already impacting our work, we need a ASAP fix. Or we need to go for alternatives then. Neither of ur executive or engineers attending the calls
-
Pratyush Ranjan
(@pratyush_star) reported
@ACTFibernet No Internet for me from last two days. Your ACT Fibernet Ticket no: SR10176793046610 has been registered. Please take necessary action to resolve the problem. And there are no agents to talk to.
-
Great Naidu
(@Appalanaiduvan2) reported
Please don't take ACT broadband internet service in Hyderabad almost 8 days no internet till now it's really pathetic behaviour by @ACTFibernet
-
Deepak
(@deepuzoomout) reported
Act Fibernet @ACTFibernet is the worst connection, no Internet from 4 days. If you want to raise a complaint, u need to be in queue on call for 30 mins - 1 hour. Connection isn’t restored. I bought a 6 month plan, but very rude responses too. No value for customers.
-
Desi Tolerance
(@daddybabaaaaa) reported
@ACTFibernet not two day Back your network engineer Gopala Krishnan Chennai ph: +91 78456 95065 serviced a fault twice in Sainagar Chennai now your network goes off between work either he doesn’t know the work or your company is not fit for this Internet biz
-
Trade with T O M M Y
(@HappyDayTrader1) reported
that's already done! This is ridiculous! I can't even access my account details on the app because of this error. Fix the status immediately and stop these annoying calls! @ACTFibernet #CustomerServiceFail
-
பித்தன் பிதற்றல்
(@myselfmaran) reported
@ACTFibernet worst service. I raised the ticket on last Friday regarding for router is not working.i am also informed am out of station for next days. Also raised at morning 8.30 am. Next day morning got call from service engineer. I told him am out station i not available
-
Narasimha Murthy KASIBHOTLA
(@K_N_Murthi) reported
@ACTFibernet SR10176751270774 ticket is pending since 6 days. No resolution till date and this is utter nonsense situation. If you can't resolve, please cancel the connection and refund the amount and we go for another provider.
-
Koshi Samuvel
(@Mekoshisam) reported
@ACTFibernet Worst and pathetic experience with your customer service, Executives are not even knowing basic to handle the customers. Plenty of tickets raised, without resolving they itself close it. It is time to say Goodbye to your service and move forward with @Airtel_Presence
-
Sahil Verma
(@_sahilverma) reported
@ACTFibernet No internet from 6 days, No resolutions, Customer care keeps saying they will resolve by evening yet nothing, Technicians turning their phones off and executives yelling at customers. Very bad experience, will go to consumer court if no resolution soon.
-
Mrityunjay6201
(@mrityunjay6201) reported
@ACTFibernet @AnilMarket Shocking. Mine is not working for last 5 days. It cannot be due to this cooked up TGSPDCL reason for all issues as it is working for my neighbours. I would rather move to Jio than wait for 5 - 10 days and then move out to @reliancejio
-
kairamkonda saidatta
(@sai_kyram) reported
@ACTFibernet my Internet is not working since past 3 days. It’s affecting my work a lot and there’s no workaround time that is provided to resolve the issue. Ticket id SR10176799974384
-
Chintu Thandra
(@CThandra) reported
What a terrible service @ACTFibernet HYD.. it’s been almost 2 days but no resolution yet. No one is picking the call and no other way to contact as well. A chatbot keeps saying someone is resolving. If we try the number no one picks up or they simply disconnect 😔
-
Ankush
(@bajaj_ankush) reported
@ACTFibernet My question is why frequently this issue keep on happening?