ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Ludhiāna, Rājupeta, Hyderabad, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Bengaluru |
Internet | |
| Ludhiāna |
Total Blackout | |
| Rājupeta |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pasumarthi Avinash
(@avinashpasumar7) reported
@ACTFibernet What your team looking. From yesterday they are changing the Ticket instead of resolving the issues. Today also they do the same
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Gururaj Murthy N
(@gururaj_murthy) reported
Can someone responsible in @ACTFibernet can handle customer issues. It’s really getting frustrating for customers like me to get a simple billing query resolved, looks like @ACTFibernet is keen on just harassing customers
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storm
(@storm70769259) reported
@ACTFibernet Please act fast i have work pending to be completed. Looking forward for quick resolution.
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Basappa Baligar
(@BasappaBaligar) reported
@ACTFibernet As per ur policy, the unused service has to be adjusted with future dates(as confirmed from customer care executive). I have been cheated over 4 months of service. I request @jagograhakjago to plz consider my request and look into this. I have all the proofs requird
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Anjan Hazra
(@anjanhazra) reported
@ACTFibernet - can you resolve my internet issue asap please? I am not able to access my internet. No action taken so far. ACT Fibernet Request - SR10152644293002 #actfibernet #NoActionTaken
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PluckyNomad
(@MithunP28358174) reported
Hey @ACTFibernet are you guys down? We don't have net since 7:00 PM in #Bangalore pin 560049 and your ActCorp website is down too and so cannot raise a ticket. Is everything okay?
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Rupesh Devikar
(@devikarrupesh) reported
@ACTFibernet I have been trying to contact the customer care and it says that act does not provide router, the office teams tells that it will get changed in 48 hrs, I don't know why everybody has different story.
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rajvarun
(@rajjvarun) reported
I am very disappointed with your service my ac 101013378217 please terminate my service next month onwards @ACTFibernet
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clarence F
(@clarenc06815734) reported
@ACTFibernet what is the problem with my connection. you can expect me to sit without internet for the whole day when its work from home
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Keshav Singh
(@karatekeshav7) reported
I don't want further service. Kindly tell me procedure to discontinue. Very Bad Service @ACTFibernet
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storm
(@storm70769259) reported
@ACTFibernet I’m facing internet issue from morning and have already complained thrice to the team, but yet no action has been taken. Disappointed to see such carelessness. ID: 101501256536.
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Anand Mangalam
(@anandmangalam) reported
@ACTFibernet this is the same trick you guys have - i dont have a single missed call in last 24 hours - is there no quality check so such cheat support guys can be sacked ?
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Venugopal Reddy
(@gangula_reddy) reported
@ACTFibernet Bloody idiots how you can expect a customer to take 3 months plan and get suspend his services before 3 months only do you think month is 28days or what.???
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B. Venkateshkumar
(@bvenkateshkumar) reported
@ACTFibernet facing frequent internet down issue - raised ticket yesterday, still to get resolved - SR10352626201522 can you please find permanent solution for this.
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Pasumarthi Avinash
(@avinashpasumar7) reported
@ACTFibernet yesterday I raised request that internet not coming, actual time to resolve is 2day 4pm, but they failed, so they canceled my ticket and raised new ticket which will be solved tomorrow. Tomorrow raise another ticket and keep time extending instead of solving problem
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Kirti Kumar Kasat
(@kirtikrkasat133) reported
For ****'s sake, @ACTFibernet stop calling me to reactivate the connection. I don't want to reactivate your ****** service
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Raghu Uppinakudru
(@raghuuppi1781) reported
@ACTFibernet Is there no service provided for ACT cable TV. I am having login issue. I am trying to reach customer care for past 10 days and all calls are routed to Fibernet. No reply on email as well even after addressing to nodal officer and appellate authority.
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P. S.Rathore
(@rathore_hyd) reported
@ACTFibernet Complaint resolve but after 4 days
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Ajay Jasra
(@Jasra_G) reported
@ACTFibernet net not working at Press Enclave Saket
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Aerosmith
(@Aerosmi00574128) reported
@ACTFibernet I did not receive any call or email, this has turned into a nightmare, the internet is down again 🤬...first bad internet then bad customer service then again no internet...it's like u r punishing Ur customers for paying u and relying on u.
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Ravi Kiran
(@pallapatula) reported
Customer services of @ACTFibernet are so pathetic these days. I tried their ott device, changed my mind and returned it two months ago. Till today they didn't process my refund,even after multiple requests. I'm requesting others to be careful on their ott services. #streamtv4k
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MD AHMED QAMER 🇮🇳🖋️
(@mdahmedqamar) reported
from
Sangāreddi, Telangana
@ACTFibernet @ACTFibernetHYD I have Requested for Name Change in the Month of Jan but not Resolved I am reaching to customercare,nodal officer as they are not capable to resolve the issue SVR No:SR10151074486519 SR10152548913134 if it's not resolved Consumer court I will go
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Pradyumna Rao D
(@pdRao1990) reported
@ACTFibernet I can access the internet now. The issue is resolved. Thank you.
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Saurav Roy
(@SauravR43834920) reported
@Airtel_Presence @airtelindia if I dnt get my connection back before 3 PM today.. U guys better come and take ur box and wires away.. @ACTFibernet I guess u will give better service to me and I will welcome ur thoughts on it
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Rajesh K. S.
(@RajeshK76454427) reported
From Past 1 1/2 year I am facing one or the other internet connectivity issue. The technicians say that either they were not properly informed by the customer care or they ran out of person to attend the issue @ACTFibernet 24hrs prompt service not worked till date. Anjananagar-91
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Ashy_slashy
(@ashyslash) reported
@ACTFibernet Its been more than 8 hours since the ticket has been raised. I did not receive a call back as promised in the morning Tried to reach your customer care they said that an engineer would call me before 6 nothing seems to have moved forward. @ACTFibernet @ACTFibernetHYD
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KAPIL KHANNA
(@khannakaps) reported
@ACTFibernet I want to discontinue my connection. None of your customer care IVRs give the option of disconnect or to talk to a representative. Please inform how to get in touch regarding the same
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sesh
(@SesuSelvan) reported
@ACTFibernet My Ref No SR10351935861336 raised on 2nd Feb 2021. still today no response. day before yesterday my connection was suspended @ midnight 12 Am . From yesterday to till now I have spoken to 10 executive no one given solution to me..
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sesh
(@SesuSelvan) reported
@ACTFibernet I dnt 🤔 after 15days also they can resolve my problem.
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Kapalee
(@Kapalee) reported
@ACTFibernet - You were not only an irritant when I was your customer but even months after we separated. Can you pl stop your cheap marketing calls coming at odd hours -Few weeks back you said you were looking into it but not done until few minutes back Shame on you ACT