ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Md waseem
(@Imwsm1) reported
@ACTFibernet Can get resolution, the person who had installed the internet service is also not responding nor your toll no. Is responsive. Keeps on repeating same old thing. #internetoutage
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Damian Ward
(@Ddrawsok) reported
@ACTFibernet for the past several months the internet connect has been disconnecting far too often. This is unacceptably poor and unreliable service. Since February there have been 6 interruptions for days at a time. Current Ticket No:SR10257807148892. Fix this
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Md waseem
(@Imwsm1) reported
Hi. Team. The whole day is wasted and you are on verge of wasting day2. Please try to understand our need and fix the issue on priority. #internetoutage #internetisdown @ACTFibernet
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BTC WORLD
(@mania_btc) reported
@ACTFibernet could you please give me a call ? It's very pathetic that it takes more than 24 hour's to connect with customer for a new connection
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Sandeep Gopinath Rao
(@sgopinathrao) reported
@ACTFibernet requested for new connection 1025 746 575 04 your installation and sales team are so pathetic they don't call n update the status if connection not given today pls cancel it's already 7th day today respond ASAP
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Sai Kiran
(@saikiran26690) reported
@smanishkumar37 @ACTFibernet @rsprasad Worst service… better go to hathway
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Mohammed Altaf
(@MdAltafBakali) reported
@ACTFibernet What kind of system do you have can you please tell me? I had mentioned you here for something and your Customer Service Team are creating unnecessary Service Tickets for Bills and Payment Reminders. It clearly tells that how bad your System is!!!
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Ravi Nagpal
(@nagpal_ravi) reported
@ACTFibernet worst service. Yesterday Internet was configured and in night it stopped, miserable experience. No support tickets automatically closing. Pls remove all from my place.
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet @ACTFibernetHYD last 3 days onwards we are facing internet issues.
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selva🧍 செல்வா
(@selvaavles) reported
@ACTFibernet No update yet from ACT absolutely pathetic customer care.
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Ritesh
(@ritsgenx) reported
@ACTFibernet how to reach to your customer care ? I paid for the connection and had a bad experience with installation team lead . My connection is not done. I raised for refund but still not done. Kindly connect to me.
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Jaspreet Sidana
(@JaspreetSidana) reported
@ACTFibernet It has been resolved but after 2 days. U guys dont know how to provide service to customer. U have already lost 1. I have shifted to airtel
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Tirumalasetty Pradeep
(@pradeeppower) reported
from
Kathevaram, State of Andhra Pradesh
@ACTFibernet am facing with internet problems. Could you please help me out immediately.
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Md waseem
(@Imwsm1) reported
@ACTFibernet Can I get resolution, the person who had installed the internet service is also not responding nor your toll no. Is responsive. Keeps on repeating same old thing. #internetoutage
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VIBHA PANDEY
(@VIBHAPA79980496) reported
@ACTFibernet @ACTFibernet can I get resolution?? It's been 3 days internet not working?? Who is responsible for my losses
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Murali Neela
(@murali_neela) reported
from
Hyderabad, Telangana
@ACTFibernet any company has its own return policy. You cannot make me use the Tapo home cam forcefully. It is of no use for me and I would like to return it off #Balamalladi please help on this. @jagograhakjago please look at way of business is being done by ACT Fibernet.
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Madhuresh
(@Madhuresh_U) reported
@ACTFibernet Internet not working from last night, I am raising complaints almost every 10 days, I was not expecting this kind of service from ACT Poor service
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kkingsarwar
(@sarwarpasha3) reported
@ACTFibernet @ACT @trspartyonline If you had some shame on guys you would have solve the issue.i know guys your lazy person.And other shame ful thing on you is that you charge 25 for late payment for 1 day and my cost my 3 days
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Anil Singh
(@ItsAnilSingh) reported
@ACTFibernet Ticket No: SR10157770791192 Internet stopped working yesterday. Customer care call not connecting. What should I do?
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kkingsarwar
(@sarwarpasha3) reported
@ACTFibernet @trspartyonline This is the 3rd time in 15 days my internet is not working.actcrop guys provide high level service only to collect bills only.I dm u b4 u guys told me you provide services asap but u provided after 24 hrs Gud work guys.
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moinkhwaja
(@moinkhwaja) reported
@ACTFibernet Please expedite this request SR10157497463587, it’s been 7 days I have raised the complaint, no response.
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kkingsarwar
(@sarwarpasha3) reported
@ACTFibernet @trspartyonline When will you get in touch it's past more than 12 hrs that lazy you are if you can't provide services shut it man.Such an shame ful services provider you are if you guys had shame on your self you would have solve the problem.
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Student of Life
(@GlobalC16591925) reported
@ACTFibernet Still no action, only received a courtesy call back. Remember we are working from home!! This is my first service experience with ACT and it's super disappointing
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NSN
(@nizsniz) reported
@ACTFibernet what customer service and support are you providing ?? (compliant # SR10257071201079) closed again without giving a proper resolution nor contacting me pls do the needful or else i will proceed with disconnection
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Dilip Ramadas
(@dilipramadas) reported
@ACTFibernet in the app, when I go to support, it asks for camera access. Why?
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sainath
(@sainath402) reported
@ACTFibernet Stop giving automatic replies. Start solving problems.
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Rakesh Hiremath
(@rakes1694) reported
Tk No.: 10257508301365 Billing issue has gone out of hands. Billing in 2 accounts for 1 product usage. @ACTFibernet you are useless.
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Rahul
(@Rahul83030755) reported
It's more then 36 hours ur internet services are not working, what kind of service u r providing @ACTFibernet Everytime i call ur customer care deparrment they ask me for 2 hours, If this continues i m afraid I'll have to tag MCIT & TRAI in my next tweet
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sainath
(@sainath402) reported
@ACTFibernet It's been 24hr, still the complaint is not resolved. Your support team keeps on extending the resolution time. SR10157751766382 Every one is working from home this delay caused a lot of trouble bto working people.
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Akshay
(@AkshayBawa1) reported
@ACTFibernet need help with internet. Cannot find any customer care nos. Plz help.