ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Erode, Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Erode |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhant patni
(@RafaSidwolf) reported
@ACTFibernet your customer service team is absolutely pathetic. I have a query that I need to resolve ASAP. Please reach out to me.
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🇮🇳Meenakshi Pai 🇮🇳 #वंदेमातरम।🇮🇳🇮🇳
(@Meenakshipai) reported
@ACTFibernet Pathetic customer support! Following up since 3rd of Jan 2022 and till date you are issuing tickets and without resolving closing and , lack of coordination between back office/ app developers/ feild executives. Your IVR needs to be upgraded. FAQ s don't help
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Sam
(@ASAtoday) reported
@ACTFibernet 2 days back we took new connection. But your employee didn't finish the installation properly & was also rude & arrogant. We took 549/- plan for 3 months. After much deliberation, he came to fix the installation, but speed reduced to 36-38mbps instead of 40mbps
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Yateendra
(@yati_163) reported
@VltSentinel @ACTFibernet Worst customer service ever anna
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Vivek Bhat
(@Vivek_Bhat) reported
@ACTFibernet Have raised the complaint at 8.30am today but no response till now, now they are chaceking what's being happened???? Pathetic, work is totally interrupted and yesterday afternoon also no service from 4pm to 7pm ACT Fibernet ticket no SR10263890534374
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 59th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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Shajan A
(@ShajanA41178498) reported
@ACTFibernet Hello ACT Do you have enough technicians? Because raising a complaint it’s been four days,the customer care executives says they have allotted a technician but no one contacted me yet ! Suggest me a good operator to switch over
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chandan
(@cspundir) reported
@ACTFibernet it being two month that I closed your service but your device is still on my wall, consuming my electricity. I requested many times but no response from your side. Please remove your box ASAP. Thanks
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Rahul Basu
(@RahulBasu1993) reported
@ACTFibernet Please resolve the issue ASAP.
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Rahul Singh
(@afunkyboy) reported
@ACTFibernet @ActfiberC Dear team, not happy with the service, I raised connectivity issue 24 hours back and nobody turned up yet. I'm unable to work from home. Pathetic service. Ticket #- SR10263888870018 tentative expection for closure was 1/13 (MM/DD) between 09:00 to 13:00.
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ajay goyal
(@AjayGoyal1990) reported
@ACTFibernet Anyone who doesn't have any issue in life shud opt for ACT conmection and they will witness what a pure shameless pathetic team ACT has. Struggling to get a call from technician,forget about getting the issue resolved. All enjoying salaries still at home. Shameless
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Ashish
(@Chappie_Ashish) reported
@TSBBCare i think this is worst internet service provider it's been just three days i have taken new as earlier i was @ACTFibernet and customer care service is more pathetic till now response and still i am not able to use internet @TSBBCare can you refund the money
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Siddaraj G L
(@SiddarajL) reported
@ACTFibernet very unprofessional org.. have thugs to threaten customers who follow up for service issue...
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Lokesh Karunakaran
(@LokeshKarunaka3) reported
@ACTFibernet Disconnected your services because of the constant disconnections, settled your accounts. Why do you keep harassing me with IVR calls to get me back as a customer? Do you guys think constant harassment is gonna get your customers back?
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare @reliancejio Can you please call me and clear My internet issue, i hav posted my number in the DM, We are facing the issue from past 6 months. If you're are able to clear my issue We will be joining in @ACTFibernet
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Kukki Sengar
(@kukkisengar) reported
@actfibernet in one 2-3 times ur fibre cutting issue is coming , if you cannot provide a 100% service thn why you charge 100%
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ShivaKumar
(@schivao) reported
@ACTFibernet I don't use the 4K TV Device but every 6month the bill is raised in my a/c. What is the issue with the billing team? Jan,22 Ticket: SR10263870399204 - This is closed without resolving July,21 Ticket: SR10258913086820 Jan'21 Ticket: SR10251047862888
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uday rg 🇮🇳
(@Uday_Rg26) reported
Even 75mb file is not downloading taking more than 45 mins @ACTFibernet I used hotspot to download that 75mb file this issue I'm facing since 2 days. Ur technician asking me why are you raising complaints frequently? But my qstn is why I'm getting net issues frequently
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saikarthiknaikbanavathu
(@saikarthiknaik) reported
@ACTFibernet Very poor internet connection doesn't stable even it doesn't playing a 360 p YouTube video
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Shajan A
(@ShajanA41178498) reported
It’s been four days after complaining about internet issues no one took any steps @ACTFibernet
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Sourajyoti Guha
(@SouraUnited) reported
@ACTFibernet Can u pls let me know when I can get a resolution on the same.
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muthu
(@mercedesgmk) reported
@ACTFibernet Amazing service, since I reported frequent disconnection, they disconnected my service it self.. Damn..
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uday rg 🇮🇳
(@Uday_Rg26) reported
@ACTFibernet Buddy till few minutes back I faced slow net, yesterday also same complete day full slow network. NOW IT IS FINE
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Bharat vadrevu
(@bharatjsb) reported
@ACTFibernet Worst then the worst service. For static IP we paid 20days back and we login the service request too, but still now we didn't get static IP. Called you I'm taking about coustomer care many times approx 50tyms per day not a use and no response from your end..
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Vinay
(@Vinay78513516) reported
@ACTFibernetHYD @ACTFibernet @forum_consumer Hi Team, This is 4th remainder to you I have not received any refund even after giving back my router back to in chennai.please provide my deposit amount back as per the discussion.i cant wait anymore.Anybody please help
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muthu
(@mercedesgmk) reported
@ACTFibernet Connection has been disconnected.. What kind help you would do?? You didnt support in last 6 month on all my complaints.
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Kukki Sengar
(@kukkisengar) reported
@actfibernet internet not working and this issue comes 2-3 times in every month- if you cannot handle the 100% service thn u should not charge 100%
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simha80
(@Narasimrishpaap) reported
@ACTFibernet what the hell is wrong with your service? No customer service. No internet since morning.
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MaxKart
(@karthiksshiv) reported
@ACTFibernet worst support. I've been without internet for more than a day and been trying to contact you guys to no response.
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Kukki Sengar
(@kukkisengar) reported
@ACTFibernet @KRISHNA83138665 Why you giving new connections, you guys unable to handle existing customer daily ur fibercut issue coming and u take 24hrs to fix it , n customer pay for 100% service and u r fail to provide it properly, please don’t take this Act Internet they are not providing proper service