ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (69%)
-
Wi-fi (23%)
-
Total Blackout (6%)
-
TV (1%)
-
E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Coimbatore, Chennai, New Delhi, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Coimbatore |
Internet | |
| Bengaluru |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Shiv Kumar Joshi
(@Shiv_K_Joshi) reported
@ACTFibernet @KTRTRS @TelanganaCMO Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Please Fix my issue at the earliest 🙏🙏😔
-
Madan
(@madanrai) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet If you have some ethics left, please get your acts together and fix your problems. It will start with acceptance that you suck at your service. If not, it will be an immense service to humanity if you disappear by shutting your **** show called ACT broadband.
-
Pravin Trio
(@Trio_Pravin) reported
from
PETROL BUNK ORR, State of Karnataka
How much you will cheat a customer????? Who have raised a issue on THE BILL THAT'S GENERATED ????? @ACTFibernet Bangalore... My Account No : 102618278352 #Actfiber #ACT_Cheaters #ACTFIBER
-
Rajeev arora
(@Rajeeva39166107) reported
@ACTFibernet ACT was trust worthy before but now a days it's a scam nothing else , after the recharge ,plan is not activate , customer care is very rude says you wait for 48 hrs. Adding 100 rs every month without any notice. Please look into this AC No. 102628725332
-
Shiv Kumar Joshi
(@Shiv_K_Joshi) reported
@ACTFibernet The same comment was shared to me by you Support team. Don't your feel ashamed of providing this kind of service?
-
Stalin C
(@StalinC24) reported
@ACTFibernet from yesterday night no internet....#poorservice #ACT #WORST
-
UP वाले पंडित
(@neeraj6153) reported
@ACTFibernet Dear team you need to train well your customer care executive, they should know how to talk to customer, i have discontinuation only coz of your customer care executive behaviour over call for a simple request, It may not be Big loss for you but you would lose many.
-
Big Bro
(@BigBroTamil) reported
@ACTFibernet @ACTFibernet @ActfiberC very bad inconvenience incident call urgently 7667970439
-
Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 120th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
-
Salman Mohammed
(@SalmanM75545704) reported
@GaneshP22518972 @ACTFibernet 9121212121 i had made call from my registered 7330237344 number on 18:07 customer Associate put my call on hold for 10 min and am disconnected the call.
-
Sethu
(@theSethu) reported
@ACTFibernet Hey, please cancel my account. The turnaround time is too much. A stable internet connection is an important part of my work. I can't deal with this nonsense. I was told it would be reconnected in four hours. I am moving to a friend's house.
-
Sethu
(@theSethu) reported
@ACTFibernet Even if that wasn't the case, this problem shouldn't take so long to fix. You can't run an ISP like a government office and expect customers not to leave.
-
Big Bro
(@BigBroTamil) reported
@ACTFibernet @ActfiberC very bad inconvenience incident. Worst staff. call urgently 7667970439
-
Sethu
(@theSethu) reported
@ACTFibernet You had the chance to get it right enough times. Your customer care executive had called earlier last week and I explained the problem. I thought you were just taking time to revert. Didn't expect to have my connection cut. You ruined a whole day's work.
-
Shiv Kumar Joshi
(@Shiv_K_Joshi) reported
@ACTFibernet @KTRTRS @TelanganaCMO if you cannot give proper service then please shut down your f**king company. Most of the time internet doesn't work!
-
Odd Piece
(@arshtishenan) reported
@ACTFibernet Contacted excecutives. Babu (+91 88677 44219) Govind Raju (+91 88677 44896) I believe I deserve atlease a sentence with an apology than a 'no' and 'Ok complaint'.
-
nithintitta
(@nithintitta) reported
@ACTFibernet I did, and was told that act do not have services in this location. Service exist like 1.5-2km away but I'm told that the local isp keeps breaking the cables on purpose. The local isp is very frustrating to work with as they are very unresponsive any help is appreciated.
-
Abhijeet Soni
(@Abhi20581) reported
@ACTFibernet I just called and spoke to your customer support as for you in is still not a matter of urgency. While he accepted on the call that it was a mistake from your side but to my surprise he still needs time to cross validate things internally and needs time till evening.@TRAI
-
Himanshu Kumar
(@_justsimplify) reported
@ACTFibernet how much hours of backup you have when there is no light? I guess it's less than 2 hours. It's horrible. Do something about it.
-
Odd Piece
(@arshtishenan) reported
@ACTFibernet Contacted excecutives. Babu (+91 88677 44219) Govind Raju (+91 88677 44896) I believe I deserve atleaset a sentence with an apology than a 'no' and 'Ok complaint'.
-
Abhijeet Soni
(@Abhi20581) reported
@ACTFibernet are your internal teams in sync? I reopened the ticket but no one reached out to me yet for the resolution.
-
Samuel Brainerd S
(@samuelbrainerd) reported
@ACTFibernet If i use your service and don't pay for it, mt connection would be disconnected. But when I pay in full and in time every month and you fail to deliver, where's the penalty for that?
-
Naveen Ramaswamy
(@NaveenkumarNani) reported
@ACTFibernetHYD Dear Actfibernet I don't understand what happened to you guys now a days.... Im tired of calling your customer care... Even after multiple tickets raised still the issue has not resolved... Can you please look into it...
-
Salman Mohammed
(@SalmanM75545704) reported
@ACTFibernet Very poor service i will right a mail to your ceo also for this kind of responses.
-
Kalyan
(@Kalyan53226752) reported
@ACTFibernet from morning i am trying to reach customer care but no response. I get to listen my number in que is 1 for 10 mints for 3 calls I made today....
-
Manas Mukherjee
(@santuliaariket) reported
@ACTFibernet paid the charges for internet, but never got the connection nor the refund. Asked many times to cancell my connection and refund but no luck.
-
Ankur Ghosh
(@ankur1991) reported
@ACTFibernet Internet is not working . . Location Hyderabad User ID - 101633762925
-
Rajeev Kumar
(@Rajeevk8800) reported
@ACTFibernet hi act, I request you to please start providing your service in NOIDA as well. Not through any 3rd party provider, but direct connections. All over noida.. We need you.
-
Pranjal Shrivastava
(@shripranjal) reported
@ACTFibernet Fix this asap ! Your ACT Fibernet Ticket no: SR10264374647774 has been registered. This is 3rd time in a row or else, you know what I mean ….. FYI @JioCare
-
Odd Piece
(@arshtishenan) reported
Really disappointing customer experience from @ACTFibernet Bangalore. Excecutive promised me connection in same day. One guy was not responding to the calls and other one keep promising the connection, and denies in the last minute. It has affected my work and time. Need refund.