ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 12/12/2025 05:50

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Coimbatore, Chennai, Hyderabad, New Delhi, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Mohali and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaCoimbatore Internet
IndiaChennai Wi-fi
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anonymous3107 Anonymous3107 (@anonymous3107) reported

    @ACTFibernet : Hi team. Kindly help on below issue urgently. The main issue is as and when power goes in my area, internet gets disconnected and after power is back the internet is still down. I have an active internet connection in place and still facing such issues.

  • SukeshShenoy2 Sukesh Shenoy (@SukeshShenoy2) reported

    @ACTFibernet I have to downgrade my plan but I don't even see an option anywhere and you customer service is serious useless .Chatbots are not providing enough info and your call centres don't even pick calls.

  • Samad52059750 Samad (@Samad52059750) reported

    @ACTFibernet 101004162612 problem not solved for internet connectivity since 36 hours u r hopeless teams supposed to rectify within 24 hours

  • preethwalser Preeth Walser (@preethwalser) reported

    @ACTFibernet It's been more than 24 hrs since the internet is down, you guys don't even have the decency to communicate on the status.. What's the problem? How long will you take to fix it?

  • preethwalser Preeth Walser (@preethwalser) reported

    @ACTFibernet internet is down since 3 PM, but why??

  • mail2tonnie Tuhendu Das (@mail2tonnie) reported

    @ACTFibernet Are you still checking status? See that’s why I quit @ACTFibernet to check status you take so much time. How you will take for ticket resolution.

  • Mahesh31449946 Mahesh (@Mahesh31449946) reported

    @ACTFibernet I haven't received call from customer care. Please refund muy amount soon.

  • vallala1952 vallala10 (@vallala1952) reported

    @ACTFibernet Please DM me Uppal regional manager contact!! I called several times to customer care number they are saying the same issue will be resolved in 24 hours. 24 hours has been completed and no one contacted me regarding the complaint!! Hell of a service Act!! I could have gone for

  • Samad52059750 Samad (@Samad52059750) reported

    @ACTFibernet Such a Useless service provider I Have not seen

  • rchavan73 Rajesh Chavan (@rchavan73) reported

    @ACTFibernet I have no internet at home I ma trying to connect with support but there is no way. Auto chat is useless. The contact number do not work. Absolutely worst support for a ISP. request SR10159593191592 HYD is expected to be resolved by 7/16/2021 07:0000 PM. Plz check.

  • KrishD6 Bala krish (@KrishD6) reported

    @mahesh11110 @ACTFibernet There stupid people do like this. Am facing same problem. They will close the ticket and act like they are best service providers. Am waiting for my query to addressed.

  • Santhos60238698 సంతోష్ కుమార్ (@Santhos60238698) reported

    @ACTFibernet I have raised temporary disconnection request for 2 months on 10th July, its been 6 days continuously calling to your customer care but no one reaponds to the call. We have waited for almost an hour in call still no 1/4

  • VyasMadhukar Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • MadhuRavi13 Madhu Ravi (@MadhuRavi13) reported

    @ACTFibernet hopeless customer service. Ur agent puts me on mute and disconnects the call. Without my mistake late payment fee is charge. Plz address this. Ur customer care is really useless. No manners to Ur customer care agents. So blunt they r

  • dwight_snoott Creed thoughts (@dwight_snoott) reported

    @krishnateja19 @ACTFibernet It's not only ACT FIBERNET but also some other LOCAL FIBERNETS. We face the same problem.

  • kiran_yeluru Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported

    @ACTFibernet Sir still no call from your team sir , I'm only calling customer care still issue not resolved how many times and how many I have speak with your executives just related to my Refund issue sir,Ticket# SR10159637705065, my ACT a/c no#101013545211,Contact number# 8374019997(Kiran)

  • kiran_yeluru Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported

    @ACTFibernet Past 2 weeks following up,with 100 of calls no resolution at all sir,please consider me as one of valuable custome using ACT 10 +years,but problem still pending sir , no moved even one step ahead also,how many hours of customer care executive calls sir I made it ,it's count less

  • utkarsha_verma utkarsha verma (@utkarsha_verma) reported

    @ACTFibernet @ACTFibernetHYD Worst internet service

  • DoctorAashi GIF GIRL (@DoctorAashi) reported

    @ACTFibernet No internet service for straight third day. Each day costing me a loss of pay due to no internet facility. After calling you multiple times and your customer care guys are simply lying. Is there any accountability specially in times of pandemic?

  • AviinashYadav avinash yadav (@AviinashYadav) reported

    @ACTFibernet My internet is not working. No response from anyone. The service is very bad. No one cares about the service.  Your account details, Name: Avinash  yadav Account No: 110510380907 9650464351

  • AviinashYadav avinash yadav (@AviinashYadav) reported

    @ACTFibernet @KRISHNA83138665 My internet is not working. No response from anyone. The service is very bad. No one cares about the service.  Your account details, Name: Avinash  yadav Account No: 110510380907 9650464351

  • kiran_yeluru Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported

    @ACTFibernet Hi Team yesterday also I twitted no response I didn't receive any calls, REFUND related issue from past 2 weeks , 100 of hours in customer care no resolution on my issue, Ticket Number# SR10159637705065, My Act a/c #101013545211, My name- Kiran Contact #8374019997

  • sandeepaurora sandeep aurora 🇮🇳 (@sandeepaurora) reported

    @ACTFibernet is what u can describe as the bottom of service providers. Zero service, slow and pathetic connection. Their own app hangs on every usage.. seriously sad.. they have been telling me for the last one month will fix things. Tumhare bas ki nahi he. Refund chahiye

  • DoctorAashi GIF GIRL (@DoctorAashi) reported

    @ACTFibernet @raviramkumar2 Standard replies but no solution. I don't have internet for 3 days now.

  • Samad52059750 Samad (@Samad52059750) reported

    @ACTFibernet Waste service

  • Satyana77768022 Satyanarayana Agarwal (@Satyana77768022) reported

    @ACTFibernet I did it already but pathetic service when it comes to shifting

  • FarhaSyeda1 Syeda Farha (@FarhaSyeda1) reported

    @VijayGopal_ nodal officer is just replying that the sr is closed and internet is working fine. It’s horrible connection @ACTFibernet Pathetic service. Any better solution please??

  • AviinashYadav avinash yadav (@AviinashYadav) reported

    @ACTFibernet My internet is not working. No response from anyone. The service is very bad. No one cares about the service.  My account details, Name: Avinash  yadav Account No: 110510380907 9650464351 New Delhi

  • UpenderKaveti Upender (@UpenderKaveti) reported

    @saikrishna12377 @ACTFibernet I was trying to upgrade my plan and I approached the customer care service but there was no proper response from them and ACT app is also not working properly. Service for the new customer and existing customer is differentiated which is unfair.

  • bikashchetry92 Bikash Chetry (@bikashchetry92) reported

    @ACTFibernet why don't you return the security deposit and the additional payment made by the customer or adjust it in anyway.