ACT Outage Report
Why is my ACT service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 03: Problems at ACT
ACT is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Mumbai, Chennai, Bengaluru, Kolhāpur, Ludhiāna, New Delhi, Jubilee Hills, Guntur, Nellore, Vijayawada, Pune, Salem, Delhi and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
||
| Hyderabad |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Maurya
(@whosfaultisthis) reported
@ACTFibernet Are your services down in Bengaluru right now?
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Manoj Kumar Regar
(@mr__regar) reported
ACT is ****** internet. Almost one day down every week. Thinking about switching to Airtel. @ACTFibernet Costing me office hours than to compensate that personal hours also.
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Sai Shyam G
(@SaiShyamG) reported
Hey @ACTFibernet, internet is down and unable to raise a complaint on the app too. What's happening? Account Number: 102017523667
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Viresh Nayak 🇮🇳
(@TheGoanHippie) reported
@ACTFibernet network is down at Indiranagar, Bangalore. Please check into this
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Ashish Agrawal
(@ashisha88546935) reported
@ACTFibernet my internet is down chinnapanahalli 560037
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Ashish Agrawal
(@ashisha88546935) reported
@ACTFibernet @ACTFibernet you are down in my area customer care not connecting you don't deserve any award cheap services
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Abhi
(@abhinay4cs) reported
@ACTFibernet from last 10 days 6 days @ACTFibernet is not working whole day is this any kind of joke going to on and now I am not able to raise compalint or call customer care . do u want us to continue with this or can I go for other connections u bunch of fool people
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Joydeep Halder
(@JoydeepHalder18) reported
@ACTFibernet Hi it's Monday morning, internet is down and all your helpline numbers are "saying out if network area" - please support urgently, all office work is held up....
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Neo
(@N_e_0_) reported
Hey @ACTFibernet Your network is down every 2 days. Do you have any shame in collecting bill from us? @Airtel_Presence we have 250 residents tired of Act and who want to move to Airtel. Please help.
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Harshal
(@harshal7soni) reported
@ACTFibernet Hello ACT, any connection issue for Bangalore? Seems no one is answering the calls. App is also not registering complaint.
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Sudha Tiwari
(@sudhatiwari22) reported
@adityakumar480 @ACTFibernet yeah same not working for me. suddenly stop working
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Mubeen
(@Mubeen58328877) reported
@ACTFibernet I raised one Service request with Number SR10151922163672 on 2nd Feb 2021 but there is no resolution yet. I don't understand what is happening on this. Is this the service standard of ACT Fibernet? Don't you have any SLAs on the tickets raised by customers. Part1
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Bharath Arcot Babu
(@thebharath) reported
@ACTFibernet your cc number 7288999999 and 9121212121 are not reachable. Your chat systems are not working. Where should i go and bang my head now?
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John DP
(@johnsp1978) reported
@ACTFibernet My internet is down. Even your website and app are not working
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Darshan ramakant
(@darshi_rb) reported
@ACTFibernet have you vacated bangalore ? I am not having internet and your ****** customer care call is not getting connected.
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Sriram V
(@srimcafee) reported
@ACTFibernet - Our internet is down for last half hour. neither is your app working nor is there an acknowledgement on your customer care number. All the members working at home are impacted. please initiate quick support
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Rishab Kulkarni
(@rishab_kulkarni) reported
@ACTFibernet hello team. Service is down in Marathalli area Bangalore. Unable to raise a service request as the app is unable to do so. Kindly resolve the issue ASAP.
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@sundaka
(@kampkann) reported
@ACTFibernet There is an internet outage in my connection. Trying to reach the toll free number as i cannot use the APP. It says that it cannot be reached or switched off.
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SaveKadugodi
(@SaveKadugodi) reported
@ACTFibernet not working in #Kadugodi Trying to log a complaint from the app, it takes you to internet, but dead-end #MondayBlues
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Kamlesh ®| #MSIgnite
(@kamleshrao) reported
My ACT Broadband went down for the 1st time in Year 2021. Hope @ACTFibernet fixes it soon. Your ACT App is unable to generate complaint number. Its redirecting us to chatbot in browser
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Bharath Arcot Babu
(@thebharath) reported
@ACTFibernet broadband is not working and im not able reach customer care. Its always been difficult to reach u.
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Krishna Bhol
(@BholKrishna) reported
@ACTFibernet AnY issue do you have with your broadband in BLR?? In my side internet symbol is there in router but internet went offline!! Look into it urgently.
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kumar shantanu
(@shantanu2210) reported
@ACTFibernet the worst netwrk ever...intermittent disconnectivity... closure of tickets without prior notice... switching to jio fiber...i suggest everyone not to go with ACT...
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Vivek V
(@vivek3v) reported
@ACTFibernet internet down. Cannot raise support ticket through chat. Can you take this as a support request?
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Mubeen
(@Mubeen58328877) reported
@ACTFibernet Everyday I am contacting customer care, they are saying it will be resolved soon but I don't understand when that will come. Are you people not monitoring open tickets and how come you people kept quiet for tickets that are open for more than a month. Part2
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Praveen_Lal
(@iampraveenlal) reported
@ACTFibernet THE WORST CUSTOMER SERVICE. When the Internet is down the APP through which you lodge a complain is also down. Woww 👏👏 Chat bot is DOWN so NO service ticket number and NO engineer to work on. CUSTOMER IS ASUSUAL UPSET. #actfamily #ACTfibernet #broadbanddown
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Subhash Sahni
(@Subhash40813009) reported
@ACTFibernet No Internet connectivity for past 20 mins, even ACT app is not working to raise complaint. My registered mobile number is 7409041704. Kindly assist asap.
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Wildcat
(@PKylas) reported
@ACTFibernet Guys, internet connectivity is unavailable. Your app also isn't launching. So can't raise a ticket. I feel the disadvantage now :( Please help!
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Sushant
(@sushant047) reported
@ACTFibernet I am not able to reach out to any of your support lines. I am not getting internet and I am unable to open your app even on mobile data. Please get back to me ASAP
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vijayalakshmi b.k.
(@vijbk53) reported
@ACTFibernet internet is not working and all your cc numbers are either busy or non existent. How to wfh with such kind of service provider