ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (23%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chhindwāra, Chennai, Coimbatore, Mumbai, Delhi, New Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, Jaipur, Warangal, and Osmanabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Total Blackout | 4 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Bengaluru
|
Wi-fi | 10 hours ago |
|
Chhindwāra
|
Internet | 18 hours ago |
|
Chennai
|
Wi-fi | 20 hours ago |
|
Bengaluru
|
Internet | 20 hours ago |
Full Outage Map
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shubha (@shubha_a5) reported@ACTFibernet No use of highlighting, no resolution yet
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @bnarendraverma @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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Yatharth Ahuja (@YatharthAhujaa) reported@ACTFibernet I have been constantly following up and this person 9154689239 - he had told me that he will be giving me an update about the issue which was raised. I am fooled by ACT because instead of a mesh you guys have installed another wifi for me which is wrong!
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Prakash (@prakashloyaji) reported@ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline
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sourav purohit (@souravpurohit) reported@ACTFibernet your customer cares inability to help me shift my connection, has made me disconnect my act fibernet . A week passed since i raised a request yet no help provided only fake promises.
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MJ (@martiinwrites) reported@ACTFibernet Can you give phone number to contact ? Customer care number is not working.. call keeps getting failed..
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abhishek sharma (@abhisheku73) reportedIt's better to change the service provider, the @ACTFibernet useless
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Dr Gowtham Sivaswamy (@gowtham_cool) reported@ACTFibernet internet stopped working again after 5 days , reopened the complaint SR10381189222524. Kindly rectify asap, frequent disconnection happening
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tnwatch (@tnwatch1) reported@THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill
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VJ (@VJ_Naidu040) reported@ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.
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Vishal Bait (@BaitVishalR) reported@ACTFibernet I am using ACT for almost year and I have very good experience with ACT fibernet but recently regarding shift connection I have very bad experience.
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER
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Pranjal Sengupta (@pranjal610) reported@ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues
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Hemanth (@Hem2k) reportedFacing internet connection issue with @ACTFibernet everyday since past 4 months. Not giving refund for my 7 month subscription so atleast I can shift to @Airtel_Presence Biggest fraud in india @ACTFibernet
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G.B (@BerwalGorav) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever
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Bhujanga Rao (@bhujangarao0292) reported@ACTFibernet Always worst services by act people. No doubt about this
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MJ (@martiinwrites) reported@ACTFibernet No. You misunderstood the request. Team is supposed to install new dedicated router and GX line. That is not happening. How activation will solve that issue ? This is the reason why you need to call and understand . Please call my mobile.
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Alagappan Subramania (@al250849) reported@ACTFibernet I need to have with engineer in your common network line also . I want to request him to realign the wire from box to our home !! Since it is in very low height lorry and van pass over will definitely hit . Hence requesting to share or tell him to call me asap please
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...
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𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported@ACTFibernet Hi, another 24hrs crossed but still no solution. I haven’t received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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Praveen Ram (@praveenram1983) reported@ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.
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Aditya ³³ (@adityaharindar) reported@nithitsuki @ACTFibernet Bangalore, ACT layed out a fiber line, but it doesn’t terminate at my home, there’s a common box for connections in the area, so not true FTTH
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JC Ganesan 🇮🇳 கணேசன் _ Change Agent (@GanesanJC) reported@ACTFibernet Dmed the ticket number. It takes minimum 20 mins to talk to customer service representatives.
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Irshad (@irshu2) reported@ACTFibernet Reached out to @ACTFibernet via LinkedIn, email, tried reaching on customer care numbers, no luck.
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Mohammad suleman (@Mohammadsu19391) reported@chennaiactfiber @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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Ishwar Achanta (@ishwarachanta) reported@ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot
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abhishek sharma (@abhisheku73) reported@ACTFibernet is useless.... Find a better service provider.... @DoT_India @JM_Scindia do something this? Does the Indian consumer have any voice or not?
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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abhishek sharma (@abhisheku73) reportedThey will not resolve it, i shifted to a better service provide you should too.. @AyanMehta5 .... The @ACTFibernet is useless