ACT service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (23%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Hyderabad, Chhindwāra, Bengaluru, Chennai, Mumbai, Delhi, New Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, Coimbatore, Jaipur, Warangal, and Osmanabad.

City	Problem Type	Report Time
Hyderabad	Internet	6 hours ago
Chhindwāra	Internet	7 hours ago
Bengaluru	Internet	14 hours ago
Chennai	Wi-fi	19 hours ago
Chennai	Wi-fi	1 day ago
Chennai	E-mail	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sumit Anand (@sumitanand098) reported 7 minutes ago

  @ACTBangalore @ACTFibernet SR10281068894234 for 3 days, every morning my internet is not working, what is this... I've to raise a ticket everyday. Very pathetic service.

• 
  ideamanii (@ideamanii) reported 7 minutes ago

  @ACTFibernet In your customer support no seniors or supervisor to take call of customer. This shows the quality. I am in the call for last 25 mins. @ACTFibernet @TRAI - FYI

• 
  Mahi (@jagdish_mahi) reported 7 minutes ago

  @ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.

• 
  Bhujanga Rao (@bhujangarao0292) reported 11 minutes ago

  @ACTFibernet There is long etr. Worst services by act

• 
  Sunil Arab (@MyFeudalSelf) reported 14 minutes ago

  Hey @ACTFibernet! Your app hangs when I try to use other payment options and there are no options to pay online too. I don’t have Amazon pay and don’t want to use that. Please Help! Thanks

• 
  @FactFighter_ (@MylifeMyrule851) reported 15 minutes ago

  @ACTFibernet strongly disappointed with this act fiber. Raised shifting request 30 days ago ticket hs closed without fixing the issue and trying to reach out multiple times but no technicians available. I really don't know how the network is handling by them. #donotrecommend

• 
  ryshab (@ryshab07) reported 15 minutes ago

  How much longer are customers expected to tolerate this? At this point, just come and take your router back. I’ll switch to a provider that actually delivers the service it promises. This level of service is unacceptable. Fix it—or lose another customer. @ACTFibernet

• 
  செம்பியன் (@SempianOfficial) reported 17 minutes ago

  @ACTFibernet Worst customer care experience. Activating a high-end plan without the customer’s explicit consent is unacceptable. Charging consumers for services they never agreed to is nothing short of taking their money unfairly.

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 19 minutes ago

  @ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..

• 
  arabinda panda (@arabinda5064) reported 22 minutes ago

  @ACTFibernet Worst service ever. I recently moved to TNGO Colony, Hyderabad, and from the very first day my connection has been unreliable. The service has been pathetic. Since yesterday, my internet has been completely down, and despite raising multiple complaints,

• 
  Hanu Rao (@HanuRaoG) reported 22 minutes ago

  @ACTFibernet Ticket no: SR10681098288604. Internet is not working from morning, Could you please assign this ticket to someone. No response from support team when I called them.

• 
  Sriram Rajaram (@Sriram0508) reported 24 minutes ago

  @ACTFibernet @ACTFibernet issue not resolved

• 
  Racing Veteran (@RacingVeteran01) reported 26 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 33 minutes ago

  @ACTFibernet @ActfiberC I am writing to request the immediate resumption of my new connection installation, which was requested on June 27th under the registered mobile number 9874435745. While the installation was initially delayed due to technical feasibility issues

• 
  Krishna (@krishnalogslife) reported 34 minutes ago

  @ACTFibernet @airtelindia didn't resolve this for more than 2 weeks. I didn't want to give away my airtel wifi as that's what I had in my hometown and I use their simcard but they didn't left any choice with such terrible service. (n/n)

• 
  subash (@subash_siz) reported 35 minutes ago

  @ACTFibernet NO RESPONSE FROM UR SIDE NO TECHNICIAN CONTACTED FOR PAST 2 DAYS INTERNET NOT WORKING TICKET - SR10381063676004

• 
  Subbaraman R (@Rsram1950) reported 38 minutes ago

  @ACTFibernet Times have changed and the present administration and staff decided to shut down the organization by simply driving out the long standing customers out by faulty service and never caring for them. 👏🏻👏🏻👏🏻

• 
  𝑪𝒐𝒓𝒍𝒐𝒔 𝒁𝒖𝒅𝒊𝒏 𝑱𝒓 (@Cortevez) reported 42 minutes ago

  @ACTFibernet Such a Terrible Internet Provider. 15 days and no one even cared to look into the issue. We paid 3 months charges before hand itself. Your team dont even have a customer care number where we can talk to a human? And solve this

• 
  Prabhu Sreenivasan (@1979Prabs) reported 43 minutes ago

  @ACTFibernet @ACTFibernet - how do I escalate this further ?? Am tired of making calls to your customer care and service engineers !

• 
  Samiullah Shaik (@samiullah_shaik) reported 43 minutes ago

  @ACTFibernet For this SR I AM getting call saying we are closing this please share number delight code . For refund they check with customers. Worster service call me

• 
  tensorCore (@saicharantweet) reported 44 minutes ago

  please resolve my issue SR10181085124474 . waiting from morning @ACTFibernet

• 
  RK (@asthanacdri) reported 44 minutes ago

  Hi I have a grevance with ACTfibernet, can you solve my problem @ACTFibernet

• 
  Prabhu Sreenivasan (@1979Prabs) reported 47 minutes ago

  @ACTFibernet The problem is not your resolution timeline ! It’s pathetic behaviour of your service engineer and relationship person - they don’t have the courtesy to call or answer

• 
  Anvesh Nelluri (@anveshnelluri9) reported 49 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

• 
  Prafful (@prafful777) reported 50 minutes ago

  @ACTFibernet this was raised on 29-June-2026. Total 9 days. How many more days do you need to fix it. @ACTFibernet . Your customer support disconnects the call stating transferring to technical team. No response to emails sent. I don't think you have the power to fix it.

• 
  Prafful (@prafful777) reported 54 minutes ago

  @ACTFibernet cancel my subscription and refund back my money. @ACTFibernet

• 
  Anvesh Nelluri (@anveshnelluri9) reported 56 minutes ago

  @ACTFibernet How many days do you need to resolve this? My work is hampered because of this and I don't want anyone to suffer like me and never recommend it to anyone.

• 
  tensorCore (@saicharantweet) reported 57 minutes ago

  @ACTFibernetHYD @ACTFibernet guys what the hell you doing.. we have work and cant live without wifi... from morning, i am not getting wifi signal. you dont have a customer support helpline and the ticket I raised is still pending.. where is your quick resolution

• 
  Yashwanth Reddy (@YashwanthR28440) reported 58 minutes ago

  @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

• 
  Dhinessh Boopalan (@bdhinessh) reported 59 minutes ago

  @ACTFibernet How come ticket are closing with out resolving it, day before yesterday you have closed but no internet, still your technician not came. This is happening 3rd time. I am not happy qoth your service. Please refund my money back and Wil go to other network