ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (22%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Dharmapuri, Visakhapatnam, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Dharmapuri |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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UTTAM SONI
(@UttamSoni_) reported
@ACTFibernet never use actfibernet, felt cheated by act pause n account hold policy. Don’t trust whatever company's promises. I lost almost 4k even my account was on hold. Better to go for Jio fiber or other services
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abhishek mandal
(@mabhishek3746) reported
@ACTFibernet @ACTFibernetHYD your agent ripped me off, due to his negligence i an suffering huge loss. Now who will help me out??? If i call him he just disconnects my calls. What do i do??? Can you atleast help.
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Jaya Bhagrawat
(@jayab6256) reported
from
Sāngāner, State of Rājasthān
@ACTFibernet since morning im trying to connect with you as im facing issue with configuration im trying to connect with your IVR as well however no response. T his is the reason i have purchased ACT for no response from customer service end.
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Kiran
(@PKirankp) reported
@ACTFibernet Why don't you provide the service uninterrupted evry month 2-5 days there will be issues. None of them attended till now, what is your defnition of Priority??
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Bablu Kumar Mahato
(@BabluKu89511943) reported
@ACTFibernet I think I have spoken multiple times to the customer support team and explained. My request is to please take a look into the matter and refund my money. @jagograhakjago
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shiva prakash
(@Shiva3379) reported
@ACTFibernet Not multiple factors. All act users across multiple states are facing the issue. Did all troubleshooting didnt work out, whole gaming community 400+ members decided to change ISP. When it comes to tournament we are losing due to packet loss.
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viplav salokhe
(@Iamviplav_) reported
@ACTFibernet Issue is not resolved yet and it is marked as resolved. The guy who called me said the account will be on hold due to some box issue. Please be informed that I want full month of internet when the account becomes activate or just give me full refund.
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RGP_Trading
(@RGP_Trading) reported
@ACTFibernet is there an outage in Hyderabad? Connection frequently dropping.
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Nitin Arora
(@NitinAr49073396) reported
@ACTFibernet Solved? I had to wait for 20 hours due to a stupid failed power supply. Do you think you did me a favor? Absolutely abysmal service.
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Bharath
(@kamasanibharath) reported
@ACTFibernet It has been more than ten days since I raised multiple tickets but without resolving tickets had been closed. I don't know why you guys are calling from spam numbers to contact customers for resolution. Will wait for payment call👍👍
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Karan Grover
(@grover0786) reported
@ACTFibernet pls check my internet is down !!
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Saif
(@Saif87272050) reported
@ACTFibernet act a/c 101453252677 internet not all working from past 1 week frequent disconnection issues after so many complaints also issue is not resolved i request @jagograhakjago to step into it
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Rohit Mohta
(@rohitmohtablr) reported
@ACTFibernet a/c # 102645029592. My connection is not even 10 days old and has already been down twice. Took 3 days to rectify 1st time and again its down. Raising a help desk ticket doesn't help much as I have to chase your team to rectify.
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Manikanta
(@DizizMani) reported
@ACTFibernet I already paid and I mentioned it was a hassle and still you want to fix this? Like how? Just compensate as I requested thanks 🥲🙏
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Timidy
(@Timidy6) reported
I think, its time to disconnect from @ACTFibernet and shift to Other service providers. Facing Lot of concerns, Uninformed Price hikes, ping issues, latency issues. How much more, I should tolerate :( .
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Ch Dheeraj
(@Chdheeraj007) reported
@PunjKunaal @ACTFibernet Bro. They literally encourage their employees to ghost their customers. This guy ghosted me for 5 mins and when I cursed his mother, he immediately responded saying why are you using abusive language and we are disconnecting the calls. @actfibernet got the worst employees.
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Jaya Bhagrawat
(@jayab6256) reported
from
Sāngāner, State of Rājasthān
@ACTFibernet since morning im trying to connect with your executive i have issue wih the internet according to the company's requirements however im trying to connect with the IVR or anything i didnt get any resolution.
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Abhijith Rao
(@AbhijithRao14) reported
@ACTFibernet ,Why do you guys harass customers, after 5 years of being your customer, u guys did not attend to a simple plan change request & I moved out to a different connection,I receive atleast 20 calls per day torturing of the amount pending, router collection( used my own)
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Ketan Rai
(@KetanRai17) reported
@ACTFibernet ticketno#SR10164587577274 raised from morning internet not working,no one came to resolve the issue. Why can't you guys assign like other Apps where we can see the slot and time for service engineer with details. WFH and no internet pathetic service.
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Ansh Pratap
(@actuallyansh) reported
@ACTFibernet the service is quite pathetic. While installation the executive told us that it takes a little time for connection to stabilise but I’m ashamed to say for 40 Mbps promised the connection isn’t delivering even 1/10th the speed. Please do something. 🙏🏼
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Ansh Pratap
(@actuallyansh) reported
@ACTFibernet Thanks the issue is resolved.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 148th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Abhijith Rao
(@AbhijithRao14) reported
@ACTFibernet @ACTFibernet there is absolutely no amount pending, first of all, it's a prepaid plan and how the hell the amount can be pending, and in spite of telling your customer care it's my own router, your guys threaten us..! I am recording every call now on and will take legal action
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Waseem Ahmed
(@wahmed178) reported
@ACTFibernet worst worst worst worst service provider ever!! Facing slow internet issues since last month still not able to resolve my issue.. fraud customer care Officer , disconnecting my calls , service technician also disconnecting and kept my number in blocked..
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viplav salokhe
(@Iamviplav_) reported
@ACTFibernet Do I need to connect with you every month after payment for internet? Kindly look into this at the earliest. Facing the same issue 100th time now, that too right after month's payment.
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kaththi Balaji
(@Kaththibalaji28) reported
Worst Internet provider. Internet comes back and drops for every 5 mins @ACTFibernet
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Narayanan Hariharan (narayanan.eth)
(@narayananh) reported
@netcitizen @ACTFibernet This is precisely why I moved to Airtel. May not be as blazing fast as ACT. But the damn thing works.
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Arun Patel Rodda
(@ArunRodda007) reported
@ACTFibernet I had raised an incident for owner name and surprisingly your system and call Center raised for connection disconnection # “Dear Patron, Your request for disconnection of service is registered with Ref No SR10164587461463. We will update you in 48 hrs”
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Dattatrey Sindol (Datta)
(@dattatreysindol) reported
Dear @ACTFibernet, I call up your customer care and they are not able to help with my issue. After the call you send me a feedback link which says it's invalid link. Aren't you guys open to listening to customer issues at all? What sort of service is this?
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Mani
(@Mani30611338) reported
@ACTFibernet marvelous service, when i called for shift, some one ask me pay if i need connection by the same day. I did pay and witout checking fesbilty they asked and i paid. No one adress my refund, no esclatn thank you for looting. Tkt sr10164573240045