ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kishore
(@kishore26_04_93) reported
@ACTFibernet If you couldn't solve it permanently this time then I will plan to shift to another service provider. Every time it's taking more than 48hours. Even now it's past 24hours and couldn't resolve this issue.
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Pranay Jain
(@jain24pranay) reported
Have been facing fibre cut issue for last 1 month. Have raised several complaints. Despite being patient for so long, I've got 0 response from the company. No resolution. Mo technical assistance. Absolutely 0 work commitment. @ACTFibernet @ACTFibernetHYD @ActfiberC
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ashish mishra
(@talk2ashishm) reported
@balamalladi @ACTFibernet. WAT a service...let customer suffer from internet..no care...seems like customer satisfaction not your cards...over 6 hrs bt no resolution..wat a ntw team u hv...salute to ur hardworking team who make such cases...thks for starting no internet
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Sridhar Babu
(@sridharbabut) reported
@ACTFibernet Again it's worked for 2 weeks..now again connection is dead not working. As usual no response from Team Leader, He assured me quick response on phone call last time. Your connection is never trustworthy. Account number is 104540660625.
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Faiz Faizi
(@AlfaFaizi) reported
@ACTFibernet Still no connection, been a day. I would prefer to switch to another service provider if I had to wait for days for connection to be restored by ACT
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ashish mishra
(@talk2ashishm) reported
@balamalladi @ACTFibernet hats off to ur amazing pathetic service & NO INTERNET CAMPAIGN,10 days not over & again testing customer patience again with such a pathetic & worst service. Leadership mgmt is great who cares salary in account but damn care abt customers.hats off.
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kishore
(@kishore26_04_93) reported
@ACTFibernet @ACTFibernet it's still not working can you update me about this. It's been more than 24 hrs.
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Pramod Parameswaran
(@findpramod) reported
@ACTFibernet is this some kind of a joke? I have two connections in the same house and it has been 4 days since I have lost connectivity. All your customer care staff. Ultra poor customer service. SR10255629457012 and SR10255629373422
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Udax
(@svudayakumar) reported
Hey @ACTFibernet How can i fix wire mess ups and clutters ?there is no option to select in neither in app nor via phone call
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Rashmi Badami
(@RashmiBadami) reported
@ACTFibernet - When we raise a request for WiFi not working, you close the request, stating please restart your router.. like - What do you think of your users? FYI.. WiFi is still very very slow..
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░M░a░n░o░j░
(@ursmanoj238) reported
From last 2weeks facing lot of network issue @ACTFibernet even I am unable to raise the complaint please arrange a call with your customer support
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Shweta Agarwal
(@ShwetaAgarwal90) reported
@ACTFibernet Pathetic service by ACT customer care.They are deactivating the account and charging reconnection charges & amount for days which you havent utilized. It's been 10 days with 5 diff complains and they are doing nothing about it. #SR10255691838559. @ACTBangalore
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Alwar Narendra Babu
(@BabuAlwar) reported
@ACTFibernet Sir, I requested for new connection still no response.. I make payment immediately and now that guy telling box is not Available in take time.. What the hell is this.? I need resolution or refund my whole money immediately
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ashish mishra
(@talk2ashishm) reported
@ACTFibernet Over 5 hrs....still trying to resolve issues...wat a ntw which cud nit find wat happen..hv engg who give such resolution tht working becomes worst. Hats off to such company having so good engg who makes customer life unoleasent.
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ashish mishra
(@talk2ashishm) reported
@ACTFibernet Wat a script written response...if same scriptwriiten action you guys take to resolve the issue ..would be great..test customer patience is really working well.
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Trupteeranjan Padhi
(@trupteeranjan) reported
@ACTFibernet Pls ask ur executives behave properly. I'm in possession of the demo router & that is another proof of my frustration towards ur service. Pls don't force me to go for a legal action immediately. Pls cooperate! @DoT_India for your attn.
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bibek kumar goyal
(@bibek2424) reported
@ACTFibernet Worst customer service....it took 2 days for you people to address the issue....you all says within 24 hours it will be resolved but it didn’t. Really pathetic experience
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Peeyush Pathak
(@ElixirKaGyan) reported
@ACTFibernet I wish to terminate my connection.
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Abhinav Sharma
(@abhinavotaku) reported
@ACTFibernet Service request for disconnection that needs to be cancelled - SR10155726563792
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Mahesh P
(@urs_mahesh_Cool) reported
@Calmb4dstorm1 @ACTFibernet Still the issue is not resolved
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kishore
(@kishore26_04_93) reported
@ACTFibernet Hi my internet is not working now. And past 6months I am facing issue regarding wire cut and switch issues. Almost monthly two times I am facing this issue and everytime it's taking more than 48 hours.
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Tapan
(@Tapanyaw) reported
@ACTFibernet Internet is not working from last 2 days- SR10255681045662 ticket is raised but no response till now. Please look into this
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Roshan Zammer
(@roshan_zammer) reported
@ACTFibernet Technician Mr. Samrat is now denying to visit my residence and to fix the issue . As the expected resolution date was 23rd of April.
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Ankur Varun
(@ankurvarun12) reported
@ACTFibernet fix my internet asap, SR10155730414682
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PAYIDETI.RAGHU +919440341444,ELURU,W.G.Dt,AP,INDIA
(@PayidetiRaghu) reported
from
Elūrupādu, State of Andhra Pradesh
@ACTFibernet Without modifying how to close my complaint this child's playing Don't play again I think you are a corporate company ? Or albhithar company ? I think Your steps displaying your company statues . I once again request to you please instruct concern staff for...
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Roshan Zammer
(@roshan_zammer) reported
@ACTFibernet Pathetic service I was facing internet issue from 23rd morning and raised the request immediately and the issue was not addressed on priority even in spite of calling several time they have sent the technician today almost after 2days . So I immediately raised the
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Abhinav Sharma
(@abhinavotaku) reported
@ACTFibernet Regarding my previous request for disconnection. I'd like to cancel that request and stay with ACT. Acc no - 101516472769
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Aravind
(@netcitizen) reported
Prompt service by @ACTFibernet support to fix connectivity issue on a full lockdown Sunday.
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theJayaram_baja
(@BajaJayaram) reported
@ACTFibernet my registered mobile number 9704578793. Issue with reconnecting the internet and i paid my bill but Your agents are not responding properly. Uppal service agents are completely irresponsible They don't even understand the customers emergency.
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sagar repalle
(@31110012122) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC I have been continuously reaching out to act support team for the issue which I am facing from a week. But none of them attended to the request and instead they are closing the tickets without any resolution. Very badexperience,irritating