ACT service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (23%)
• Total Blackout (8%)
• E-mail (1%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Chhindwāra, Hyderabad, Bengaluru, Chennai, Kolkata, Pune, Vadodara, Visakhapatnam, Coimbatore, Delhi, Jaipur, Warangal, Osmanabad, Mumbai, and Erode.

City	Problem Type	Report Time
Chhindwāra	Internet	1 hour ago
Hyderabad	Wi-fi	7 hours ago
Bengaluru	Wi-fi	19 hours ago
Bengaluru	Internet	20 hours ago
Bengaluru	Internet	1 day ago
Bengaluru	Wi-fi	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucky Sharma (@zzlucky158) reported 3 minutes ago

  @ACTFibernet Please work on your services. I'm facing internet issues every other week. And, Most frustrating part, why there are so frequent issues and why It's taking more than a day to fix it. Location: Govindpuri, Delhi - 110019

• 
  MJ (@MJ_199318) reported 7 minutes ago

  @ACTFibernet @psshadnr_cyb @ACTFibernet Complaint against ACT Fibernet: payment taken but no router installation even after 3 days. Request immediate intervention, resolution, and refund/compensation for deficiency in service.

• 
  Vinay Verma (@vinay8493) reported 10 minutes ago

  @ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.

• 
  Sharath (@thisissharath) reported 11 minutes ago

  @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

• 
  Akshay Kumar Malipatil (@AkshayMali70819) reported 15 minutes ago

  Worst network @ACTFibernet worst service in Bangalore Vijayanagar

• 
  Dhinessh Boopalan (@bdhinessh) reported 17 minutes ago

  @ACTFibernet How come ticket are closing with out resolving it, day before yesterday you have closed but no internet, still your technician not came. This is happening 3rd time. I am not happy qoth your service. Please refund my money back and Wil go to other network

• 
  Mohammad Qabir (@pnkthealien) reported 18 minutes ago

  @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

• 
  Sundhar sai (@SundharSai) reported 20 minutes ago

  I am writing to report an issue with my Netflix subscription, which is bundled with my ACT Fibernet connection My ACT Account Number:103016945422 I have subscribed to Netflix through my ACT plan. However, when I try to access Netflix, @ACTFibernet @NetflixIndia @netflix

• 
  Ravindra (@RavIndra559) reported 21 minutes ago

  Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Jul(DD/MM) 09:00 to 13:00. Team ACT @ACTFibernet @ACTFibernetHYD what to do now? Any suggestions?

• 
  manish kundan (@manishkundan01) reported 24 minutes ago

  @ACTFibernetHYD @ACTFibernet False commitments, zero accountability, and no resolution. Install the connection immediately or process a full refund. #CustomerService #ACTFibernet

• 
  Arpan Dixit (@ArpanDixit_47) reported 26 minutes ago

  @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

• 
  saravanan s (@ssaravananmechg) reported 26 minutes ago

  @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 26 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  Uday (@uday9885) reported 33 minutes ago

  @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

• 
  Bhujanga Rao (@bhujangarao0292) reported 33 minutes ago

  @ACTFibernet worst services in Gachibowli locations. Since morning no Internet. Kindly check and do the needful.

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 35 minutes ago

  2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet

• 
  Manish Kumar (@Jadeja_manish25) reported 38 minutes ago

  I'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet

• 
  Sharath (@thisissharath) reported 39 minutes ago

  @ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 40 minutes ago

  @ACTFibernet Instead of resolving the issue ACT forced to take decision of closing connection. It is absolutely ridiculous customer service. Last one month I am not using my connection properly with poor internet.

• 
  Sriku P (@SrikuP93) reported 42 minutes ago

  @ACTFibernet @GandlaRohit1239 @ACTFibernet PLEASE RESOLVE AND RESTORE INTERNET CONNECTION BEFORE EVENING...TICKET NO - SR10180984540284 #pathetic customer service AS ALWAYS!

• 
  Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported 42 minutes ago

  @ACTFibernet 1 or 2 days we can understand! This is not inconvenience to me. This is dangerous hazard & inconveniencen to every human life passing this wire! Need super urgent assistance. How can ACT can sit 7 days on this issue?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 43 minutes ago

  @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?

• 
  jaywantpandya (@jaywantpandya) reported 46 minutes ago

  Dear @ACTFibernet , there are many frequent internet not working issues and every time, it takes more than 24 hours to resolve it. This causes financial, social, health troubles as nowadays, internet is wholemsole. U must compensate it by increasing days limit in recharge period.

• 
  Sriram Rajaram (@Sriram0508) reported 46 minutes ago

  @ACTFibernet Issue not resolved. Who told you so?

• 
  Prafful (@prafful777) reported 46 minutes ago

  @ACTFibernet this was raised on 29-June-2026. Total 9 days. How many more days do you need to fix it. @ACTFibernet . Your customer support disconnects the call stating transferring to technical team. No response to emails sent. I don't think you have the power to fix it.

• 
  M S S Reddy (@shivareddy9467) reported 50 minutes ago

  @ACTFibernet Worst service experience from actfiber net till now my problem is not yet solved.

• 
  Kartikaya Joshi (@kjoshi0202) reported 51 minutes ago

  @ACTFibernet @ACTFibernetHYD no wifi internet since last 4 hours, and no resolution. Atleast have the technician assigned and send for resolution ASAP SR10180988438314

• 
  R (@airnoforce) reported 51 minutes ago

  @ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 54 minutes ago

  @ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint

• 
  ashish mishra (@talk2ashishm) reported 58 minutes ago

  @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this