ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (23%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Mumbai, Chhindwāra, Hyderabad, Delhi, Bengaluru, New Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, Coimbatore, Jaipur, Warangal, and Osmanabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 5 hours ago |
|
Chennai
|
13 hours ago | |
|
Mumbai
|
Internet | 15 hours ago |
|
Chhindwāra
|
Internet | 1 day ago |
|
Hyderabad
|
Internet | 1 day ago |
|
Delhi
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Fringe Element (@OfficeOfSA) reported@ACTFibernet Worst internet service, don’t buy!
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S_u_n_d_a_r (jeYa) (@jeyasundar244) reportedDear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294
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Bhujanga Rao (@bhujangarao0292) reported@ACTFibernet There is long etr. Worst services by act
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet no installation happening for Account No : 102811160538 . Full payment made on 11th July and no resolution is being provided. Technician contact is also not provided. Please help expedite the request as need connect established by today.
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Sudharsan Ravikumar (@sudharsanrk) reported@ACTFibernet it’s been 2 days, my Internet connection is not working and customer care doesn’t even bother to attend call? What’s happening?
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Yashwanth Reddy (@YashwanthR28440) reported@ACTFibernet Any update ? No one has contacted me yet. It’s been 10 days I paid for the yearly plan. Any solution exists for these situations ?? Kindly support
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kumar apratim (@apratim18) reported@ACTFibernet Thanks. The issue got resolved few hours back.
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𝗟 𝗼 𝗹 𝗹 𝘂 𝗯 𝗲 𝗲 (@Lollubee) reported@ItismeLucifer @ACTFibernet No use. ******** closing the ticket without resolution.
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Espikay (@espikay) reported@ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.
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Dhurjati somasekhar (@somudhurjati) reported@ACTFibernet : I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.
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womani-aah!!! (@Yamilicious03) reported@ACTFibernet need help with a booster router. Also your chatbot sucks!
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SHK (@SKHindupur) reported@ACTFibernet totally unacceptable and a horrible customer service by ACT. I am regretting taking this connection. Nalagandla branch has zero support. Warning for anyone looking for new connection. #hyderabad #act
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Sriram Sridharan (@z1000i4) reported@ACTFibernet Please keep your template responses to yourself. I'm yet to receive even a single communication from your team explaining what's happening or why it's taking so long. Take this as a warning, if I don't get a resolution by today, I'll file a case in E-Daakhil right away.
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Suresh Nambiar (@suresh30oct) reported@ACTFibernet @kiran_nadella Hello @ACT Fibernet There is serious disruption of Internet service in Brookfield Sraddha silver apartment for the last three days and the customer care is not responding
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet @TRAI please note this violation of customer promise by @ACTFibernet where they haven't done the installation after taking full advance payment and harassing customer by not fulfilling their promise to install within 24 hours of the payment.
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Samiullah Shaik (@samiullah_shaik) reported@ACTFibernet @ACTFibernetHYD 101810485949 new connection till now mesh router not given. . If your unable to provide refund my amount mutiple tickets created now solution taken money
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charan adabala (@charanadabala) reported@ACTFibernet I am not talking for this day, we are facing request disconnects, what is the permanent resolution to avoid frequent disconnects
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Fringe Element (@OfficeOfSA) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Absolutely ****** service. Can’t fix a wire in 24 hours!
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Lakhan (@LakhanINTS) reported@ACTFibernet I raised again. My only issue is I want new router which your technician has taken back on 23 June 2026 due to router issues.
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V.S. Shriakant (@vsshriakant) reported@ACTFibernet it's been 4 days since sr 10381095562575 has been raised. No sign of problem solving. Numerous calls, emails nothing works. Pathetic
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Cricketcircle (@Cricketcircle07) reported@ACTFibernet What kind of pathetic customer support is this? I am in Bangalore but still not getting ACT TV setup box or any support for tracking.
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Probiotic (@sun1385) reported@ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.
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bharath goud (@bharathgoud2002) reportedHi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web
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cybercrawler99 (@cybercrawler99) reported@ACTFibernet None of your customer support folks are able to provide any concrete information. Looks like ACT too is useless like other networks. I want refund, cancel my installation request
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Anupama (@Anupama97882988) reported@ACTFibernet The issue still there @TRAI
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Niraj Kumar Mishra (@imnirajkmishra) reportedWorst internet service provider is act fiber net... Fraud company Shri Ashwini Vaishnaw ji pls help 9711114635 #actfibernet
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sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reportedNever use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds
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RamaKrishna Vadlamudi, CFA (@vrk100) reported@ACTFibernet @ACTFibernetHYD Act Fibernet account 101003959349 of Sax Axx Exx Jubilee Hills area, Hyderabad Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Poor service... 👎👎👎
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet Terrible customer service support and installation support from @ACTFibernet . After taking full advance payment not sending technician to do installation. @jagograhakjago
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Lakhan (@LakhanINTS) reported@ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.