ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Srīperumbūdūr, Hyderabad, Bengaluru, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali, Gurgaon and Nellore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Srīperumbūdūr |
Total Blackout | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chandan Potukuchi
(@CPotukuchi) reported
ISP have to watch out. Given that internet has become critical for a normal day, deteriorating service levels have to be checked! @ACTFibernet hope you are listening !
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Sovan Kumar Das
(@sovankdas) reported
@ACTFibernet Got a call from technician Noor Ahmed, visited and left. And now he is not picking up my call. This is the way you treat your customers, and you call yourself as the best internet service provider? Do me a favor, let me know the process to discontinue your service.
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sandeep
(@sanreddy7) reported
@ACTFibernet Have another account on the same number. Raised complaint SR10153038464312
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Jitesh Kumar
(@jiteshkr) reported
@ACTFibernet team, I have given a request to remove the box from my premises and the same not remove since more than four month. Every time I raise complaints and the same get close without resolution. SR10252452031371
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Sovan Kumar Das
(@sovankdas) reported
@ACTFibernet I can't afford to waste the weekend fighting with bunch of unprofessional guys and the worst provider ever I have experienced. Decided to discontinue the service. @ACTFibernetHYD @ACTFibernet
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CuriousKid
(@fukuokamasanobu) reported
@ACTFibernet I have been a ACT customer since 2015. Due to covid temporarily disconnected the service and requested for reconnection. It has been a week, each day SR is being closed without getting addressed.None of the field executives reached out to me. Latest SR 10253041174702
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Subramanya Prasad
(@subpra) reported
@anitaraokashi @ACTFibernet They said they'll waive off all reconnect charges. I reconnect believing them. Now they send a message that reconnection charges will be added in the next bill. Horrible service.
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Shravan Raj
(@shravanraj430) reported
@ACTFibernet WORST INTERNET SERVICE PROVIDER. NO PROPER RESPONSE FROM CUSTOMER SERVICE TEAM. VERY FREQUENT CONNECTIVITY ISSUES. MINOR ISSUE WILL ALSO TAKE 24HOURS - 96 HOURS FOR RESOLUTION. #ACTFIBRE #WORSTNETWORK .
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RAJAYOGI J R
(@rajayogi_jr) reported
@ACTFibernet I want to close my broadband connection, Can you let me know the procedure, I tried calling your customer care number and there is no info provided for connection closing.
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Julian Coldrey
(@jcoldrey) reported
@ACTFibernet hi! My internet archive was cut yesterday then restored after several hours. Now it's been cut again - twice in two days! Please help! Ticket number SR10252996004582
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V vijaykumar
(@Vvijayk03267798) reported
@ACTFibernet I have issue with internet it is not working for every two days...we have raised many complaints no resolution.Agent wantedly dropped my call .I have made call from this number 9966902593..this is my registered no:8464992040..worst service ever seen in call center.
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girish
(@girishFC) reported
@ACTFibernet internet is very slow so just now called your pathetic customer care the guy was very rude and not able to give proper information.Raised complaint yesterday about the same but till now no executive called going to change the SP dint even get complaint no.
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Vishal kumar
(@Vishalk69889136) reported
@ACTFibernet why internet is not working at the moment?
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@runn kumar
(@Arunn37) reported
@fiber_jio @JiofiberH Let me know how to contact you really fedup with @ACTFibernet worst service provider ever.
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mayank vijay
(@mayanktechmania) reported
@ACTFibernet Hi, I got the call this morning from one of representative and seems the problem is resolved now. Thank you
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Anita Rao Kashi
(@anitaraokashi) reported
You seriously need to get your act together @ACTFibernet. Connectivity is down, second time in as many weeks. And from the looks of it, it seems to be a recurring problem with most subscribers. Can you get on with it?
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King 🤴🇮🇹
(@Pran33Th__18) reported
@chaithu_dhfm @ACTFibernet 1 day aindi anna net poyi complaint icchanu respond kooda avvatley
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Adarsh
(@Adarsh37710854) reported
Hey @ACTFibernet stop your s#!tty telemarketing to join you guys back. I left you guys cause you charge more and give hopeless service. I will not be coming back.
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Suresh S
(@SureShJoShika) reported
@ACTFibernet I don't have provision to fix your common box in my place ..give some alternatives to provide internet as new customer onboard...
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shanthi Reddy
(@ShanthiReddy49) reported
@ACTFibernet This issue is resolved.. Thanks.. Please make your customer services more reachable.. Everyone cannot reach out through twitter..
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Aditya Mallecha
(@AdityaMallecha) reported
@ACTFibernet @TRAI I've this internet issue every week and my internet always goes down before our important due dates. If you can't handle your customers we'll just shift to some other providers who'll provide us internet 24/7 and wont charge us extra bucks for fast internet
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Lakshmi Sharath
(@lakshmisharath) reported
@anitaraokashi @ACTFibernet Have been having issues with them forever now
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V vijaykumar
(@Vvijayk03267798) reported
@ACTFibernet Why always you people giving fake promises to customers...after paying your bills.. need to wait...pathetic services ever seen..your call center is pathetic..people provide bullshit service..
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@runn kumar
(@Arunn37) reported
@JIOFIBER1 @JiofiberH Let me know how to contact you really fedup with @ACTFibernet worst service provider ever
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Better Politics
(@BetterPolitics3) reported
@ACTFibernet If someone one slap u and say sry is it ok? Problem resolved? If u r really concerned u will enquire why ur reps deactivated my accnt that day n made me go through all that plight and take ACTION .Simply a autogen reply solves my vein?You know what happnd that day dont act smart
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Amar Makhijani
(@AmarMakhijani5) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet 3 connections at shops of Jawahar Madan 9811323239 at Raghubir Ngr Delhi malfunctioning for last 6 mts. No resolution to many complaints so far. Business losses happening. Consumer fed up with callous attitude of ACT. Request urgent action. Amar Makhijani 9810509428
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Julian Coldrey
(@jcoldrey) reported
@ACTFibernet hi! My internet service was cut yesterday then restored after several hours. Now it's been cut again - twice in two days! Please help! Ticket number SR10252996004582
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SARKAR
(@Bhaag_Saale) reported
@Pran33Th__18 @ACTFibernet Pedda rod gadu Anna vadu, network tho problem ledu kani oorike repairs ostai min 1-2 days net undadu anduke shifted to jio after using almost years
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Śri Ram Pydimarri
(@pvshriram42) reported
@ACTFibernet services aren't customer centric anymore. I want to change my plan. They are not allowing me to do raise a request to do so without first paying for the previous plan for an year in advance.
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@runn kumar
(@Arunn37) reported
@JioCare @JiofiberH Let me know how to contact you really fedup with @ACTFibernet worst service provider ever