ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (64%)
- Wi-fi (25%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, New Delhi, Chhindwāra, Mumbai, Coimbatore, Ahmedabad, Visakhapatnam, Vijayawada, Jaipur, Delhi, Madurai, Dehra Dūn, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Hyderabad
|
Wi-fi | 10 hours ago |
|
Chennai
|
Internet | 15 hours ago |
|
New Delhi
|
Internet | 17 hours ago |
|
Hyderabad
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reportedHey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately
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Gururaj Sankh (@GSankh) reported@ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue
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Manikanta Raja (@ManikantaRaja14) reported@ACTFibernetHYD @ACTFibernet @MIB_India Hello Act team, I have taken a wifi connection and installed router today but the internet was still not working. Your tech. said he will not be able to resolve & come along with a senior technician. Totally disappointed with the service.
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Krishna Mohan (@krishmon29) reported@ACTFibernet @ACTFibernet useless reply i have by now received 440 plus mails. This is useless spamming. Absolute nonsense. Its 3 hours since I raised the issue but no stopping the spam
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Rahul (@agarwal_rahul25) reportedHello @ACTFibernetHYD, @ACTFibernet My connection in Hyderabad has been out of service since 3rd June. SR10180566946244 request number. The ticket was closed yesterday without the resolution and I had to reopen it. Please look into it asap and send a technician for repair.
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crest (@N0PE_ALlTE) reported@ACTFibernet it's been 2 days since we raised a request for relocating my Act connection in Hyderabad SR10180566938884 est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap
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ವಿಜಯ್ (@vijaykumarb21) reported@ACTFibernet There is no internet aince morning and i have been calling support and waiting for the fix since more than an hour and no action taken #internetissue #bangalore
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Sumit kumar (@Frxtrot007) reported@ACTFibernet this is the worst internet provider. Absolute waste and pathetic. 12 hours since I registered a ticket as my internet wasn't working. TAT was 7:30 pm still not resolved. No way I can contact customer care now. Definitely won't renew this ****** connection again.
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Sridhar (@sridhar_gemini) reported@ACTFibernet There is still no resolution from you.
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A Sceptical Man (@WhyDan4) reported@ACTFibernet Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎
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Arooran (@_arooran_) reported@ACTFibernet refund for my connection Having down time for 15 days a month And for a week no internet issue what a terrible service Fix it now or refund for me I tell all my friends to disconnect with ACT fibernet, I'm not gonna suggest anyone if you delay fix it now
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Worst service @DoT_India
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ɱ૨.Nickk (@neelnihal1) reported@ACTFibernet Jun 7 sunday Morning 11am update Internet still not working. @ACTFibernet
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Diwahar Pandian (@DIWAHARPANDIAN) reportedUnacceptable! @ACTFibernet closed my ticket SR10380580306316 & disconnected my internet, but provided ZERO confirmation or email about my REFUND. My plan was prepaid till Oct 2026. You cannot steal my money after failing to provide service! A/C: 103720704297 @ACTFibernet_In
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Sumit kumar (@Frxtrot007) reported@ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time
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RC (@rcmaa) reported@ACTFibernet Chennai. A small drizzle for 10 minutes has taken away the joy of cooled weather. My connection got lost. Is your network so weak??? Can you look in to this
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet First, you give a morning appointment, then you switch it to the evening, and then it gets pushed to the next day; this pattern has been going on for five days, yet the problem remains unresolved.
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Shivam Garg (@shivamg0902) reportedHello @ACTFibernet You have a very stable network when no downtime But you have a pathetic support in Delhi-92 region It's been 2 days since the outage happened and no response or action Idk what's wrong with you I guess you don't want to operate in this region of Delhi
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet Non responsive CUSTOMER TEAM
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vinesh singh (@vinesh1137) reported@ACTFibernet my Internet is not working and tried calling customer care but no response after waiting for 25 min..kindly look into this SR10180651564034 ASAP
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Nishith (@PseudoMallu) reported@ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes
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г𝐀ןέＳ𝐇🦋 (@raj5251) reported@SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately
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SBajaj (@SBajaj06) reportedAs I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet
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Nalin (@Nalinbit1) reported@ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone
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Nikhilll (@NikhilC12125226) reported@ACTFibernet It's been 3 days since I registered a ticket as my internet wasn't working. 3 days finished still not resolved. No way I can contact customer care now. Worst customer care service
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Tahir Shariff (@tahirshariff793) reported@ACTFibernet TICKET# SR10280623693714. Intenet not working since last 2 days no response from Support. FIX IT SOON @ACTFibernet
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Kannan (@saffronisgood) reported@ACTFibernet Customer service not responding since yesterday morning. Issue not resolved since over 24 hours.
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Ravi Sinha (@sinharavi0506) reported@ACTFibernet Same stats no update frustrating service @ACTFibernet
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PrakyDOTin (@Prakydotin) reported@ACTFibernet Extremely disappointed with the service and support. I've been facing frequent internet disconnections for over 15 days and have raised multiple complaints. A technician finally visited yesterday evening, diagnosed that the issue is with the router 1/n
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet It's a horrible team. No update no response and complete silence. Worst Network..