ACT service status: outage reports and connection issues
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 6: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (61%)
- Wi-fi (26%)
- Total Blackout (10%)
- E-mail (1%)
- TV (0%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Nashik, Delhi, Chennai, Chhindwāra, Bengaluru, Mumbai, Ahmedabad, Guwahati, Greater Noida, Chandigarh, New Delhi, Coimbatore, Visakhapatnam, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 9 minutes ago |
|
Hyderabad
|
Internet | 18 hours ago |
|
Nashik
|
Total Blackout | 19 hours ago |
|
Hyderabad
|
Wi-fi | 2 days ago |
|
Delhi
|
Internet | 2 days ago |
|
Chennai
|
Total Blackout | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepanshu Gurnani (@deepanshugurnan) reported@ACTFibernet is such a horrible company. The wifi setup person has delayed the setup from last 3 days and he never respond to call and messages. Pathetic service
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Sumit Prakash (@SumitPr72537166) reportedPathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India
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farzi (@_farzi69) reported@ACTFibernet Worst customer support ever facing an issue in my internet connection since yesterday ETA was 5 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP
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Bruce Wayne (@pavanvjs3665) reported@ACTFibernet Still no Update from Act and it's Technical Team. 5 plus Days still no Connection. None called from Act. I don't know how many Existing Customers of Facing issues with AcT services. As i am the New one, Promised connection within 24 hrs but still no response since 5 days.
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suneel talluri (@TalluriSuneel) reported@ACTFibernet @ACTFibernetHYD , what happened since two there was no internet, no response from team worst internet, plz guys dnot take act fiber net in Hyderabad, worst service from them
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Tribbiani (@Chandler_Trib) reported@ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.
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Md Fuzair (@MFuzair) reported@ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir
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M D S R (@Mudassi71375896) reported@ACTFibernet Since 2 to Day the same reply 48 hours, you are not waiting for payment for an hour, but we have stop our office activities because of your cheap Service which is still not solved since 5 days @DoT_India kindly Take against this Company for not taking care of customers needs
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet Now 12:17 pm no one called me for internet resolution
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No one reached out even today - worst service honestly!
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saiprasad (@saiprasad5591) reported@ACTFibernet I'm a resident of Balanagar Hyderabad, I have raised a SR10180078427864 request on May 2 2026 1 PM IST, now it is more than 26+ hours and counting. Still the issue persists. I have faced the same issue one week back. It was fixed one week back.
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Chiranjeevi (@mkchiranjeevi) reported@ACTFibernet a very poor service, ticket raised for an internet related issue is not fixed from Last 3 days.
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Arocks Adi (@Arocks_Adi) reported@ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch
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Billa Bharat (@bharatsuji) reported@ACTFibernet Internet is down??? Every weekend this is the problem.
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Sumit Prakash (@SumitPr72537166) reported@ACTFibernet no resolution till now..forcing us to discontinue the service…
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Akshay (@Akshay20031025) reported@ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm
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akshath.k.r (@akshathkr) reported@ACTFibernet The issues are happening every month at least once. Really disappointing experience.
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet I have chased you guys calling multiple times and then my issue got resolved . Not happy the way you guys are dealing with . Poor service
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MayaRao (@MayaRao) reported@ACTFibernet No connection since 29th April. WFH is getting disrupted. No one picks up phone. Everyday we get a message the issue will be solved next day by 9pm and it does not happen.
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Rohit (@rohitys17) reported@ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not
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Pradeep Kumar Sahu (@Pradeep64662977) reported@ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.
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Sarat Raj (@SaratDasari) reported@ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented
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Arun (@arunswamynathan) reported@ACTFibernet India's leading isp struggling to establish a connection in Bengaluru for a new customer. Struggling technician faulty device fluctuating connection and even after 48 hours no internet. Pathetic
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Deepak (@sdeepak_01) reported@ACTFibernet The rains got over on 29th April, today is 3rd May . Even after 4 days the internet is not restored. Pathetic service, time to change #ACT #actfibernet
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Fadil Khan (@KhanFadil786) reported@ACTFibernet dispute my current bill and request immediate disconnection of my service (User ID: 110788986781) I was sold this connection under a specific 3-month offer. The sales agent promised ( 3 months plan for ₹1500 price]
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MannMarziyaa🇮🇳 (@PanwarCimpi) reported@ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.
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Ajay Verma (@vajay09101988) reported@ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.
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Harmanjit Gill (@HarmanjitGill5) reported@ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.
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OG (@ravi_bhat10) reported@ACTFibernet I have raised ticket SR10280127812754. My internet connection is not working since 1hr. Please look into this and resolve ASAP.
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Ajay Pal Singh (@SinghAjayPal06) reported@ACTFibernet @ACTBangalore Day 4 with No Wifi, blamed on 2 hrs of rain from a week ago. Complaint (SR10280081837574) raised, constant follow ups, but same empty reassurances & still no fix. At this point, it’s not a delay, it’s just being ignored. Clear deficiency in service.