ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Erode |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sampigehoova
(@sampigehoo) reported
@ACTFibernet why is it do difficult to log a complaint about the internet not working?
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Nadeem Ahmad
(@Nadeem4hmad) reported
@ACTFibernet Then your employees keep calling me to transfer it to someone else but I denied that and after that your employees have shown your company's real face. You guys are thugs who are not returning the security deposit of the customer. @ACTFibernet
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Sainath Ramanathan
(@saitechie) reported
@ACTFibernet It has been 24 hours, and my issue is still not resolved. Pathetic customer support.
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Avinash Reddy 🇮🇳
(@avinash9805) reported
Hi @ACTFibernet, My internet connection has not been working since yesterday. This is extremely frustrating, especially as I rely on it for my office work. Worst service from the @ACTFibernet @ACTFibernetHYD
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Mohit Geryani
(@mohitgeryani) reported
It’s been days since I raised a shift connection request for @ACTFibernet. Paid extra for the Jaipur offer, but all I get is excuses about "transferring balance from Hyderabad." Raised multiple requests—no resolution. Totally disappointed. I just want my refund. #ACTFibernet
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lajy andrews
(@AndrewsLaj6341) reported
@ACTFibernet SR10375780063534 what really happened there is no response last 2 days normally with few hours will be solved is there any serious problem
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Nadeem Ahmad
(@Nadeem4hmad) reported
@ACTFibernet During the service time your employees would come running to my house on one call but from the moment I have placed the connection closing request your behaviour has changed drastically. Really shows your ethics. First your employees pushed me like hell to not close @ACTFibernet
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Manikanthgunda
(@manikanthgunda) reported
@ACTFibernet @ACTFibernet till now I didn’t get any update from your end. I had used many services before but this is the worst. If you are unable to provide the good services refund my amount. I will look other service.
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Ankit Dugar
(@_memescream_) reported
@ACTFibernet @ACTFibernetHYD SR10175778525354 - my Internet is not working since last one week. Even after multiple tickets and calls to your customer care, there is no resolution.
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Nadeem Ahmad
(@Nadeem4hmad) reported
I have raised multiple requests and you guys close it without even talking to me. What is this **** behaviour? At the time of connection I paid 2k as Security Deposit, at connection closing time I was told that it's 1k, not 2k and you guys aren't even returning that @ACTFibernet
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Athurv
(@iathurv) reported
@ACTFibernet Despite clear request to close the service ....bill is being generated. Kindly close the connection and resolve the issue.
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Nishant
(@Nishantmahamwal) reported
@ACTFibernet query is open from more than 3 days. No resolution. Very difficult. SR10175763594082
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Harry Singh
(@HarrySohal009) reported
@ACTFibernet again net stop working this happening every week now... Last it happen now Again 2 day no one will come to fix it!!!! who will pay my work loss because of u ??? Ticket no: SR11075800644034
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Rahul Pulari
(@pulari_rahul) reported
@ACTFibernet What the hell still the issue is not resolved. Are u sleeping or what? Worst service by Act.
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soggy paratha🍊
(@subahsebhookha) reported
@ACTFibernet fix your goddamn network. I have never had a day where your internet has not been poor, does not disconnect or does not have packet loss Why am I paying you ffs? Your payment model is absolutely garbage
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Bandu re
(@AkashPatil51696) reported
I have raised a ticket for internet issue SR1017579864140. If this is due to a technical issue on your end, I believe it is only fair to extend my plan by one day as compensation for the downtime @ACTFibernet @ACTFibernetHYD
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Bishal Pradhan
(@bishalonly) reported
@ACTFibernet internet isn't working since yesterday. Would you mind checking this on priority can't do my work without this. Have raised the complaint but didn't get any call by when it will be fixed.
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Namrata Boruah
(@BoruahNamrata) reported
Disgusting customer service @ACTFibernet no internet service since two days, been calling the customer service still no response, people stay away from @ACTFibernet Worst experience ever.
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Nadeem Ahmad
(@Nadeem4hmad) reported
@ACTFibernet If I was aware that you guys do this then I would have never taken your service and would have broken the router instead of returning to you thugs. Return my money ASAP or I will complain in consumer court. @jagograhakjago #Fraud #Thugs
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dalalwolf 🐺📈
(@dalalwolf07) reported
@ACTFibernet people say that your service is good in other parts of the city. Then why can’t you do a serious enquiry over why such issues happen on repeat in my case??? Do you want to lose another customer
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மிஸ்டர் பலவேஷம்
(@mr_palavesham) reported
@ACTFibernet my internet connection is not working for the past three days and tried so many times to reach customer care but no resolution has been given.
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प्रज्ञा
(@Prajna810) reported
@ACTFibernet kindly do the needful asap. I have raised the issue 3 months ago but it has not been resolved. Due to frequent powercut it is a hassle to work/study. It needs to be fixed asap. Act Ac no: 107577445434 2/2
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lajy andrews
(@AndrewsLaj6341) reported
@ACTFibernet with out my knowledge close ticket after 3 days internet connection not working what happend
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Avinash Reddy 🇮🇳
(@avinash9805) reported
@ACTFibernet Hi,I’ve already sent my account details, but there has been no resolution. Internet has been down for over a day and this level of service is completely unacceptable, especially when it affects my work. I demand immediate action and a proper response, not just automated replies.
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प्रज्ञा
(@Prajna810) reported
@ACTFibernet I have raised multiple complaints with the local ACT technician on wifi connectivity issue at the time of powercut.There is backup connected however, the cable seems to be in a different building and needs to be changed immediately tosupport wifi during powercut 1/2
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sparkling_gvs
(@Vijaysamrat99) reported
@ACTFibernet @ACTFibernetHYD i am getting high ping on Singapore servers. Fix your routing to Singapore. It’s been more than 3months, it’s unbearable.
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Nitin Bharti🇮🇳
(@tintin_bharti) reported
.@ACTFibernet My internet has been down for 3 days straight! Despite repeated complaints, no one is taking action. This is unacceptable! Escalate and resolve this issue immediately! #ACTFibernet #InternetDown
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dalalwolf 🐺📈
(@dalalwolf07) reported
@ACTFibernet Your engineers are puzzled as they are not able to figure out the issue. Now I have to wait for next morning for them to get back while I’m here being shouted by my boss at work for not able to finish work on time.
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dalalwolf 🐺📈
(@dalalwolf07) reported
@ACTFibernet looks like you guys will never learn. Despite facing the same issue last time too you can’t prevent it from reoccurring. I’m here sitting without internet on a weekday. Your agent Manjunath promised a quick fix and just switched off his phone. This was the last straw
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Dipjyoti Bhattacharyya
(@dipjyotibhatt) reported
@jiocare should atleast provide the technicians contact number so that we can call and understand if they'd coming to resolve the issue. Now, I'll wait for another hour, and then shift to @ACTFibernet.