ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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vinay Mogili
(@VinayMogil20404) reported
@ACTFibernet It's already one month completed..Still how much time you will take to restore? Then what about refund for this service non availability days?
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Vandana
(@Vandana12073168) reported
@ACTFibernet such a irresponsible network. I raised ticket on 7th of sept .net issue not yet resolved plz refund my amount and disconnect my account SR10177012831104. Do it on priority as I need to move to jio fiber net once the refund is received
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சவுக்கடி்🔥🔥🔥
(@savukkadi_fan) reported
@ACTFibernet dear friends ACT FIBERNET is the worst internet service. Please no one use it …… every week it will be disconnected. You can’t do your work trusting this internet connection. I have thrown out my 2 net connection modem on the road. I am in madurai
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Tushar
(@onlytushar_) reported
@ACTFibernet From past 8 days Internet is not available. And every day I get new date of resolution. Is Act Fibernet going to give discount these days on bill? As 8 days without Internet why the User will pay for it. Not sure how many days more it will continue.
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Yash
(@iYashwanthh) reported
With no internet since 14 days & no resolution from @ACTFibernet, I finally applied for @JioCare. Hopefully, they aren't facing any issues in the Manikonda area! Been spending ₹2k/week to commute to office for work loosing hours in the process.
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Alok Lallu Rocky
(@LalluAlok) reported
@HathwayBrdband Everyday downtime and doesn’t browse at all I can’t work or use it on my tv it loads even in 360p quality Pathetic service and I can’t talk to any person on call and diva is horrible I will Shut down your services I will better shift to @ACTFibernet
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Sandhya Nair
(@21Nair) reported
@ACTFibernet my connection is my reconnected without my consent and being billed for the same without using the service. I had the worst experience with Act and switches to jio air fiber stop reconnecting as per your will and charging it's a serious case of fraud.
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Aditya Raipuria
(@AadiPJ) reported
@ACTFibernet called up the customer care and wasted 20 mins to get a plan update to ensure coverage in entire house. After waiting for 10 mins the executive transfers the call to another department and the call gets disconnected. Has happened twice and nobody cared to contact me
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Satya
(@VISION2342) reported
@ACTFibernet My Reconnection request was closed and account got activated. But no cable connection to router has been given. Help urgent!!!!
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chekka manikanta
(@ManikantaChekka) reported
@ACTFibernet i have raised disconnection due to non availability of internet on sept 15th 2025. Service agent is closing ticket saying prepaid. Why exit process is worst .. we expect hassle free process in this fast paced environments.
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SAI kiran
(@sai79381799) reported
@ACTFibernet Still issue is not solved raised ticket 48 hours completed no use
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subramanyam akella
(@subbuakella) reported
@ACTFibernet @ACTFibernetHYD still how many days should we suffer, Incase if we don't pay the bills on time,and send you these kinds of messages will you continue my service or dis connected. It's been close to one month and nothing has been sorted out yet.
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jagruthi
(@jaggu_kappara) reported
@ACTFibernet My internet doesn't work. Without even solving my issue, the ticket is being closed.
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tanuj
(@tbhTanuj) reported
.@ACTFibernet hi i want to use extender but having issues to set it up. is says ' no internet ' could you help?
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Preetham Deshpande
(@preethamdesh) reported
@ACTFibernet @jagograhakjago @ACTFibernetHYD worst service connecting shifting got delayed no prper reaponse , since yeatrday follwoing up for connect no proper reaponse tge agents are lying in all asspects. I request people dont trust act fiber and take connection..
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Manish Kumar Bangari
(@Manish_bangari) reported
@bruceprateek1 @jagograhakjago @ACTFibernet Are you still not able to solve the issue what kind of pathetic service are you providing representative is pretending like he is not able yo here me even though i can here the background
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Edna Yogesh
(@EdnaYogesh) reported
@ACTFibernet the internet is getting disconnected everyday, nowadays the service is becoming poor.
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Sadhana Ramchander
(@Sadhana09) reported
@ACTFibernet "At the earliest" is not the reply we are looking for. You should've done it yesterday. Please ask someone to call and assure us of restoration today. We have already started enquiring about other ISPs. Internet is an essential service.
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CMA Praveen Kumar
(@chpk9999) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 24-Sep(DD/MM) 19:30 to 21:00. Team ACT Still same
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Navneet Ghosh
(@NavneetGhosh) reported
@ACTFibernet what type of technical person you guys, they are unable to resolve the issue yesterday only I addressed the issue, but they simply closed the ticket without proper resolution
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Siddhu
(@siddhucse) reported
I disconnected @ACTFibernet and got the @airtelindia Wi-Fi Hopefully it doesn’t create issues anymore. @ACTFibernet you are loosing customers in Hyderabad.
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Manu
(@manuzomorin) reported
@ACTFibernet service is poor compared to airtel. Please pull up ur boots. This is not acceptable.
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subramanyam akella
(@subbuakella) reported
@ACTFibernet @ACTFibernetHYD : Will you extend my plan for the loss of the days which I am facing currently,none of the representatives have called me from your end till date and you guys are sending a auto generated message by extending the dates will this issue gets resolved anytime soon
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Anwar
(@hanwar444) reported
@ACTFibernet @ACTFibernet why the ticket was closed without any suitable resolution? Shame on you!!!
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Tushar
(@onlytushar_) reported
@ACTFibernet From past 9 days Internet is not available. And every day I get new date of resolution. Is Act Fibernet going to give discount these days on bill? As 9 days without Internet why the User will pay for it. Not sure how many days more it will continue.
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mr&mrs Mohan
(@MBharathul) reported
@ACTFibernet Issue resolved!!
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Vishnu
(@hkantvishnu) reported
Hey @ACTFibernet, your internet goes down again and again. Paying for “high-speed” but getting “no speed.” Worst service ever—fix it or stop charging like a premium provider. #ACTFibernet #InternetDown Account No:110686952520
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🄼🄸🄽🄳 🅃🄷🄴 🄶🄰🄿
(@raisscb) reported
@ACTFibernet account no 102701601704 services down for more than 24 hours. Registered complaint and followed up multiple times but no valid reasons given. Also no resolution time given. What the hell is happening. Useless customer care.
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Vishnu
(@hkantvishnu) reported
@ACTFibernet Still no internet, SR11077261016974 unresolved. Paying for “high-speed” but getting nothing. This is beyond frustrating — how hard is it to keep the service running? Fix it NOW! #ACTFibernet #WorstService
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harish
(@harishpsp) reported
Such a pathetic customer service from ACT. Tried calling customer service 5 times now and no proper response and only got the ETA postponed. Unable to do our office work properly because of this issue. @ACTFibernet