ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, Salem, Warangal, Cochin, Bengaluru, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Chennai |
Wi-fi | |
| Salem |
Internet | |
| Hyderabad |
Internet | |
| Warangal |
Internet | |
| Cochin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Khalid Hussain
(@KhalidH10950344) reported
@ACTFibernet please stop calling me with spam calls. I don’t require your service anymore. This is the worst service I’ve ever experienced from @ACTFibernet
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Uttam Shaw
(@utham2008) reported
@ACTFibernet @ACTFibernet without giving any call again my complaint ticket has been closed. Tell your supporting staff that it's not about money it's about my days of holding required to increase.
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Sabarish
(@Sabathedude) reported
I'm writing this tweet for the amazing service I've received over the last 3 days.I called customer service 7 times in 2 days & my problem is still unresolved.Everyone has been giving me the wrong ETR & no field engineers have bothered to return my calls @ACTFibernet
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Sabarish
(@Sabathedude) reported
Furthermore, the last ACT customer service representative (Karthik) dared to tell me that I could disconnect at any time. I'm curious how ACT trains its employees. I'm not sure ACT is so headweighted that they've effectively captured the market. @ACTFibernet @AshwiniVaishnaw
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PHAZ0R
(@_phaz0r_) reported
@VltSentinel @ACTFibernet This reminds me of my time when I used to get banned for a week due to internet issues.
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Sandy
(@sandeepjb24) reported
@ACTFibernet its again. Internet is down and the SAL is 7 hours. really? Is practically accepted? @ACTFibernet you need 7 hour to fix connectivity? Wow, really need lot of patience with such providers. May time to look alternative right?
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Sanjit
(@Sanjit91751386) reported
@ACTFibernet When can i expect the resolution?
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Ragesh
(@RageshQld) reported
from
Medchal Malkajgiri, Telangana
@JioCare worst fibre network, connectivity issue & network disconnects now & then …. If not solved vl switch to @ACTFibernet
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Vaibhav
(@Vaibhav21886919) reported
@VltSentinel @ACTFibernet Shift to jio fiber Anna even I had issues with act fibrenet
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vinodh
(@VinVinodhv08) reported
@ACTFibernet wonderful customer care service wherein PPL say to cancel the service rather then solving the issue I spoke to P. Basker they don't care to understand what is the issue hi just want me to disconnect the service.
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Syed Mohsin
(@SyedMohsin8688) reported
@ACTFibernet Hi Iam try to New Connection Act Fiber net already payment Done 3800 6 months packages after Technication call me my area service Not available Why First Inform Service available Ya Not Payment Done After saying service Not available Seriously refund my amount
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Ayush Agarwal
(@AyushAg73775010) reported
@VltSentinel @ACTFibernet ACT Fibernet is like fa2 humsabka paisa bait kiya hai 🥲🥲 worst internet provider
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Vinish Vijayan
(@iyumvinish) reported
@chennaiactfiber @ACTFibernet ACT fibernet team, I've been facing network issue since sterday (SR10367268027854) & getting false promises frm ACT team that issue ll be resolved. ACT once known 4 relentless service is now nothing more than B*llsh*t. Time 2 move to @airtelindia
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Amritansh Sharma
(@amritansh51) reported
@HathwayBrdband @ACTFibernet why don't you guys expand in cities like Aligarh which are nearby delhi just two hours away? I am doing work from home and don't have any particular reliable ISP and I am sure there are many others in my town facing same issue.
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ANAND PRAKASH SHUKLA
(@Anand16Shukla) reported
@ACTFibernet @ACTFibernet Unable to DM you, you guys show interest only in taking money for the connection and donot care about the resolution of issues thereafter. You dm me your representative number I will call.
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Pratham Vk
(@vk_pratham) reported
@VltSentinel @ACTFibernet Lol Bro. Act sucks be it Blore or somewhere else.
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naga ashwin
(@ashwin_naga) reported
@ACTFibernet please disconnect my connection in an tired of constant disruption. I have raised 6 tickets in past one month. You used to be most reliable network. Now it's pathetic. Disconnect my connection . I will not pay the next billing cycle
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Tsewang Shaan Bodh
(@Zerkyboi) reported
@vikhyat97 @VltSentinel @ACTFibernet it used to route through mumbai for few months, then they shifted to Bangalore routing. i used to get 50 ping when I used to stay in Ahmedabad. Its just a bad service and the technicians don't know what "ping" is
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Nikhil Virani
(@ViraniNikhil) reported
@VltSentinel @ACTFibernet Anna inka aisa hi hai No Proper Service. Airtel Xstream fiber laga lo. Hyderabad mein No good serving from @ACTFibernet
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Priyal Raj
(@capta1n_raj) reported
@VltSentinel @ACTFibernet Atleast u got gud ping jn Singapore, my @airtelindia sucks, even their support is dumb.
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swapnil garg
(@swapcricket) reported
@ACTFibernet @BalaMalladi provides pathetic services in Jaipur. I raised a complaint yesterday night and I have got no reply from the customer executives till now. They are not even picking the calls. What a fuckall service this is!! I don't play Rs 900 per month for this.
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Sakshi Enterprises
(@Sakshienterind) reported
@ACTFibernet @ACTFibernetHYD paid the amount about 10 days back and calling the person for the installation for the last 10 days no response from the team, refund the amount else we shall take this to the consumer forum. Pathetic service.
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ANAND PRAKASH SHUKLA
(@Anand16Shukla) reported
@ACTFibernet what a pathetic service you guys are providing?? Unable to shift my connection via app or link.When you already did kyc at time of new connection, why are u demanding again the aadhar data ????
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Sandeep Yadav
(@DarkWorldSy) reported
@ACTFibernet Is providing worst services. I have raised 4 times complaint ticket but till now no Technician visit at site. The day when I got connection I'm getting 10 mbps speed but my connection is 75 mbps. All tickets were closed without resolving issue and contacting me.
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Sandeep Yadav
(@DarkWorldSy) reported
@ACTFibernet Again this is the fake message to show people that you have replied and my issue had been resolved.But till now I haven't received any reply in message & no call So stop pretending that you guys are caring of customers. It's bullshit and your talks are lame.
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Vinay Kumar
(@imkvk8) reported
@ACTFibernet Since yesterday 6 pm the internet has not been stopand we have raised the complainant twice and still the issue has not be resolved and we are working from home and we are unable to continue our work. And the customer care executive has not been responding properly.
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Sunil B Chauhan
(@SunilBChauhan3) reported
@ACTFibernet SHAME ON YOU. A customer has been following up with you since last 4 days to get his account shifted and NONE OF YOUR TEAM IS BOTHERED. Your app is pathetic and your website is appalling. I am going ahead with a new @airtelindia broadband instead. GOODBYE
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Vinay Kumar
(@imkvk8) reported
@ACTFibernet @ACTFibernetHYD Since yesterday 6pm the internet has not been and we have raised the complainant twice and still the issue has not be resolved and we are working from home and are unable to continue our work. And the customer care executive has not been responding
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naga ashwin
(@ashwin_naga) reported
@ACTFibernet How you don't event know who I am and my customer id
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shaik yaqoob
(@yaqoob0231) reported
@ACTFibernet @ACTFibernetHYD today i paid my bill from your website but your portal is showing account suspended i contacted with your executive name MBalaji he is worst and also your service last month also the same issue totally worthless 🤬A/C No 101635263707 name shaik yaqoob