ACT service status: outage reports and connection issues
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (62%)
- Wi-fi (26%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, Bengaluru, Chhindwāra, Coimbatore, Visakhapatnam, Vijayawada, Jaipur, Delhi, Madurai, New Delhi, Dehra Dūn, Kolkata, Nashik, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 12 hours ago |
|
Hyderabad
|
Internet | 13 hours ago |
|
Bengaluru
|
Wi-fi | 15 hours ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Devesh (@dude_nayak) reported@ACTFibernet My internet is not working from the past 3 days I’m tired of calling your IVR again and again No one from the ground team picks up the call. My work is suffering due to this. Fix my internet ASAP. Ticket ID : SR11080476925234
-
Sachin (@SachinNJha) reportedNo internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka
-
Sooriyaprabu Veerasamy (@v_sprabu1586) reported@ACTFibernet Thank you for your prompt reply. I am expecting a resolution right now as it's impacting my work, and please make sure that this does not happen again.
-
Heemen Nagar (@heemen_nagar) reported@ACTFibernet @ACT_Issues 2nd time linkdown problem in a week. Next month Renewal is due, if problem continue- decided not to renew.
-
spider Man🗡️ (@Spoider9) reported@ACTFibernet I want it to fix it by today . I have already lost 2 days . I don’t have any leaves left for tomorrow . Please fix it by today itself
-
Ashish (@ashshri) reported@ACTFibernet Your service engineer closed it without resolution He is not picking calls, no acknowledgement, worst possible service
-
Dennis The Menace (@LaunchingGantry) reported@ACTFibernet kindly help with my relocation request SR10280397388177. It was supposed to be done yesterday. I need this up and working before Monday morning from the new address.
-
Yajul Srivastava (@yajulsrivastav) reported@ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044
-
Shaikh Ateeque (@ateeq686) reported@ACTFibernet why can't u guys fix the issue .. internet itself is down now ...
-
srikanth (@srisunraam) reportedHi @ACTFibernet , @FiberAct This is regarding Ticket no: SR10380431252560. It's 5 days now The previous two tickets were not resolved but closed. Can you please resolve the issue?
-
huh! is it me (@Avinash_ganapa) reported@ACTFibernet Useless fellows the issue has come back SR10180534803214
-
Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService
-
Rajenderreddy (@rajender4reddy) reported@ACTFibernet Another scripted reply. Since 28th, your team has only been postponing the issue and giving false timelines. Stop sending template messages and provide a real resolution or process my disconnection immediately @ACTFibernet
-
Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported@ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??
-
Thamizhan (@ImThamizha) reported@ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??
-
huh! is it me (@Avinash_ganapa) reported@ACTFibernet This is not the first time it’s happening, either fix it and solve the problem for good, or il proceed with consumer court with entire SR numbers for the last 1 year
-
prdúmna (@nyup_188) reportedKindly help, @GoI_MeitY @SecretaryMEITY Sir this act fibernet in Bengaluru guy took our money and blocked our contact. His name is Arving Raj from @ACTFibernet He is a fraudster, took our booking and blocked our contact. Its been 3 days. ❌❌❌❌❌❌❌❌❌❌❌❌❌❌
-
Dinesh (@ShivohamFeb26) reportedBetter to change the connection Worst customer service and worst application @ACTFibernet
-
Govardhana Chittepu (@GovardhanaCH) reported@ACTFibernet @ACTFibernetHYD what kind of service is this? Every month 2-3 days, I loose Internet connection because of your incapability, but you charge for all days including non functioning days. I have raised ticket SR10180535330154,still no one attended. Bad customer service
-
ASHIK AHMED (@ashikahmed22) reported@ACTFibernet This is your technician contact number (+917550003895 )name Rajiv Gandhi he is very irresponsible person still he didn't pick the call please immediately fire him very very worst customer service from your side
-
ASHIK AHMED (@ashikahmed22) reported@ACTFibernet Your technicians came to provide the connection and left halfway. This is a very bad mistake from your ACT Fibernet company.
-
Shivam Garg (@shivamg0902) reported@ACTFibernet @FiberAct It's been nearly 48 hours since a network outage happened and no one has even bothered to call and address the issue even after a ticket was raised. Even on the X post no one is bothered to respond or address the query.
-
Kiran Vanam (@vanam_kiran) reported@ACTFibernet Issue is still the same.
-
Rajenderreddy (@rajender4reddy) reportedSince 28th, you have been postponing the resolution every day. Today again 1 PM, and now postponed to 6:30 PM. What is your team doing?Resolve it immediately or disconnect the service and refund the money idiots If you are not capable of managing the shutdown idiots @ACTFibernet
-
Kiran Vanam (@vanam_kiran) reported@ACTFibernet Still no response from your team, You have collected prepayment for three months but no basic service to your customer @consumerforum_ fourm Can you help me with the legal action to protect customer Rights?
-
Majestic soul (@IMEMYSELF_MK15) reported@ACTFibernet When you will do so. Your technician donot listen to customer problems and talk with rudeness.
-
Kartik (@kartik9173) reported@ACTFibernet I know I only have created the ticket, The reason to bring issue here is to have a permanent solution, it's been almost 3-4. Not getting proper solution. Neither no Technical guy called and explaining the issue.
-
Ashish (@ashshri) reported@ACTFibernet @FiberAct The worst internet service, the service is down for more than 24 hours, no response SR10280521077524
-
Thamizhan (@ImThamizha) reported@ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??
-
(Yasir) ياسِر (@cirith125) reported@ACTFibernet unable to login to selfcare actcorp, please help.