ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MASTER VLSI
(@MasterVlsi) reported
@ACTFibernet worst service ...raised multiple ticket n ur folks are closing ticket without solving the issue. Kindly contact me on +917019860613
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varun soni
(@varunso46040527) reported
worst service and worst connection i have ever received till date . Your team cannot handle the shifting request for my connection and company is promising 100% service. It just took 7 days for your team to visit my location after 50+ calls to customer service. @ACTFibernet
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abc qwe
(@abcqwe41938198) reported
@ACTFibernet I don't want the connection please cancel and give me my refund.
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Occupy Indians 🇮🇳
(@occupyindians) reported
@ACTFibernet Your speed sucks! i have a 300Mbps plan, i hardly get 200 Mbps. Your Engineer who came for service told the router you have given wont give 300 Mbps. I pay for 300, but i am getting 200. My ticket has been closed mutliple times even after reopening. Shame
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Khalid Bin Abdullah
(@princezain008) reported
@ACTFibernet fake company and that bastard SYED your call center executive WAS SO UNPROFESSIONAL HE DONT KNOW HOW TO TALK WITH CUSTOMER THIS WHAT THE SERVICE YOU ARE PROVIDING TO CUSTOMER EVERY TIME ISSUE WITH YOUR SERVICE N CALL CENTRE PERSON PUT SOME EDUCATED PEOPLE
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Redacted
(@_newditto) reported
@ACTFibernet Such a hassle dealing with your customer agents. You folks make me do the work of dealing with different states and conveniently put the blame on the customer. No acknowledgement of your lapses and zero empathy for the customer
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abhishek
(@abhishe11154326) reported
@ACTFibernet i am sry to say but pathetic services …. I am having an issue since last 1 month made 5 complaints …. No solution till now . Your engineers are so incompetent they cant find out the problem and make excuses every-time.
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zouis
(@_eternallyziam) reported
@ACTFibernet do you have a number that I can call? I am facing internet issues and need to get this sorted
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Abdul Azeem
(@AbdulAz13193197) reported
@ACTFibernet Hey, just facing some bad experience.. can you lemme know why most of the Android apps doesn't work when its connected to wifi (Act fibernet) when i use the same app via mobile network then it works fine.. Jiotv, banking apps and financial apps like phone pe,paytm etc this apps
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Aravindh
(@aravindhsmash) reported
@ACTFibernet Everyday right after 1:15 Pm my internet speed is dropping to less than 2MB/s. It's happening during work from home and getting resolved after 2 hours .I am struggling with this now....need a solution for this badly
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Jayadev Acharya
(@jayadev_acharya) reported
@ACTFibernet Ticket no: SR10267015223824 has not been attended from 2 days.. Very bad experience with @ACTFibernet because it happened in 15 days of new connection.
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Amit Nyamtabad
(@namit) reported
@serish @ACTFibernet They never fix the problem nor they will refund, they will keep on delaying the problem and then start ignoring you.
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sandesh
(@tsandeshsingh) reported
@HathwayBrdband account no. 1184702984. I gave complaint for bad network on 6th but your technical person called me today i.e 8th Feb. His name is Ashok Nani and he was speaking very dis respectfully. Is hathway teaches his staff to be rudr @ACTFibernet
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Sunil
(@samperay) reported
@ACTFibernet there is no internet connectivity from more than 2 hours. Please check and restore connectivity asap. This is happening always now and then. Please provide some permanent solution. Ticket SR#: SR10267018479994
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Kanthala Raghu
(@KanthalaRaghu) reported
@ACTFibernet If you are so professional then I’d refrain from using such words. But you have caused mental harassment and no fixed the issue and closed my service request by yourself. Check at ur end who closed the SR & why without call or resolution. Why should I be with you for such abuse?
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Khalid Bin Abdullah
(@princezain008) reported
@ACTFibernet take action on that idiot syed your call center executive
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ABHIRAM
(@abhi39_official) reported
It's time to switch from @ACTFibernet #act to @jio #jio because of the act worst services they didn't give Internet to wifi it showing connected but no internet it was happening from Sunday and today is 08/02/23 this is shameless thing @ACTFibernet
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Kanthala Raghu
(@KanthalaRaghu) reported
@ACTFibernet I dare you, to take action. You give false promises to customers and disconnect calls abruptly putting me on hold and no call back at all either from customer service or your billing team. I will also take action and bring u to your knees legally if my issue is not resolved.
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Nakinda
(@Nakinda10) reported
@ACTFibernet It’s the 2nd time within a month. The attitude of the service men & the customer care representatives are highly disappointing!!
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Shantala Bhat | ಶಾಂತಲಾ ಭಟ್ಟ | शांताला भट्ट
(@shantalabhat) reported
@ACTFibernet The problem still exists. I have raised the concern.
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Phani Sridhara
(@onmyown_p) reported
@ACTFibernet Uploaded docs for new connection through ACT APP and telesales guy says to share again to his whatsapp. When I refused he said he will refund amount paid. Is this the service quality from ACT.
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Raj Singh
(@rajsingh_1918) reported
@ACTFibernet worst connection in ahmedabad Poor connection poor services Never trust this brand from now
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Kanthala Raghu
(@KanthalaRaghu) reported
@ACTFibernet If you can’t do your job, get ******** out of this business. Seriously **** you. I want this escalated right away. I gave you sufficient notice about this not being adjusted on Feb3 and till date there’s no resolution. Give your corporate office address I will go and settle.
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Prashanth Mamidala
(@shanthchandra) reported
@ACTFibernet @AskAcharyaa Is it that you will only note and will not act on the issue ? Primary question to be answered without our approval and we having 6 months subscription how did you remove our connection.
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Mohammed Imran
(@muhammedimrann) reported
@ACTFibernet I never ever seen this type of service
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nandish naik
(@nandi_naik) reported
@ACTFibernet I requested for new connection, got call from your sales team, they assured to provide new connection by Wednesday morning. I paid advance and simply waiting now. The sales guy is rejecting my call. For new connection itself you are treating customer like this !!!
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Rahul
(@rahul_aglave) reported
@ACTFibernet There is network issue within entire area. Raised a request Your ticket SR10167020198164 is tentatively expected to be resolved by 10-Feb (DD/MM) between 16:00 to 19:30. Team ACT kindly resolve asap
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/root/abidhussain
(@abid135) reported
Hey @ACTFibernet why is Twitter so slow on your network.... Takes a video 2 mins to watch a video of 1min. Why should I continue patronizing this?
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Wajid Khan
(@Wajid_khan9919) reported
@ACTFibernet @SandyMohanG isn't responsive for customer resolution
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Dr. Anvith Manjunath
(@dr_anvith) reported
@ACTFibernet My Internet is not working since morning I've already raised the complaint. I've not heard anything from your side Ticket No. SR10267014779924 This issue has been repeating a lot. This is very poor service Fix this ASAP