ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (70%)
-
Wi-fi (18%)
-
Total Blackout (9%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
buzz
(@buzz267buzz) reported
@ACTFibernet @Eram25560451 Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history.
-
buzz
(@buzz267buzz) reported
@ACTFibernet @prajvalhl Fix the latency/ routing issue in Madurai. Stop fooling people.
-
js srinivas
(@js_srinivas) reported
@engineer__48 @ACTFibernet @ACTFibernet has recently become one of the worse service provider
-
buzz
(@buzz267buzz) reported
@ACTFibernet @mussi41 Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history.
-
🇮🇳 Naveen Bhat 🇮🇳
(@justnaveen) reported
@ACTFibernet Very poor coordination between your teams....when I logged the request I had requested you to remove the CPE box from our apartment and put it elsewhere...instead the field person has just come and disconnected the CPE box and left ....Now the internet is down....
-
mussi
(@mussi41) reported
@ACTFibernet All they do is call listen and then some joker calls form the technical side and says it’s a back end issue and it’s resolved and then the very next day the same problem recurs. I want someone to visit the premises and check the speed and give a proper fix.
-
buzz
(@buzz267buzz) reported
@ACTFibernet @Sourav_f2 @ACTFibernet Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history. Fix it asap. I wont stop tweeting unti it is fixed
-
kuber
(@bishtkuber) reported
@ACTFibernet @Airtel_Presence Can you help out here for getting new fiber connection here. Unable to book a slot for my location while multiple owners in my building has Airtel fiber connection?
-
buzz
(@buzz267buzz) reported
@ACTFibernet @Sourav_f2 114600358575 Fix latency issue in Madurai. I'll keep tweeting until I get a solution. I paid for long term so either fix or refund
-
buzz
(@buzz267buzz) reported
@ACTFibernet @addy6686 @ACTFibernet Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history. Fix it asap. I wont stop tweeting unti it is fixed
-
buzz
(@buzz267buzz) reported
@ACTFibernet @engineer__48 114600358575 Fix latency issue in Madurai I'll keep tweeting until I get a solution. I paid for long term so either fix or refund
-
buzz
(@buzz267buzz) reported
@ACTFibernet @danielkrishna Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history.
-
kuber
(@bishtkuber) reported
@ACTFibernet Yet no update or fixed the issue. It's a cyclic thing, better to look for other service provider instead of having this redundant issue every twice week.
-
Sachin Ananthakumar
(@sachinak_) reported
@ACTFibernet why is the internet speed so slow in Avadi
-
rajesh kumar
(@rockportrajesh) reported
@ACTFibernet It's day 4 still no one has any update on my internet connection issue. Why don't you guys at least agree that the issue cannot be fixed so that I can opt for another ISP provider who is reliable.
-
buzz
(@buzz267buzz) reported
@ACTFibernet @CAVIKRAM Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history.
-
Hemanth Sai Kaka
(@kakahemanth) reported
@ACTFibernet Nothing so far. My issue is still not resolved. 2nd day with out internet. Amazing service from a company who claim as one of leading ISP provider. 👏
-
buzz
(@buzz267buzz) reported
@ACTFibernet @raghukk1988 Fix routing issue for Madurai users. It's been over 1 month. See my complaint history. Stop ignoring my complaints. Ac. No 114600358575
-
Abdul Lateef
(@abdullateef_off) reported
@ACTFibernet Lost my internet on 18th saying terminal issue then what about my work.Facing a big loss of work, money&time.Very careless response from ACT team SR10165654478444. Act simply closed the ticket without fixing it. Why don't you provide technician number. Frustrating!!
-
Sourav kumar
(@Sourav_f2) reported
@ACTFibernet My internet is not working shared the information no revert .. Shall i switch the service provider ..
-
Sourav kumar
(@Sourav_f2) reported
@ACTFibernet Trying doesn't help me,i need solution.
-
Jaswanth Sai Kumar
(@mjaswanth911) reported
@ACTFibernet #Hyderabad I've been a loyal customer for 10 years and today I've been facing pathetic internet cuts very frequently for upto 36 hours. Happened 4-5 times in the last 2-3 weeks. It's horrible that this is repeating again and again! #actfibrenet #badinternet
-
Rajaraman Visva
(@rajaramanvisva) reported
@ACTFibernet From today morning onwards the internet is not working. I am getting this issue frequently.
-
buzz
(@buzz267buzz) reported
@ACTFibernet @DsnikeshKumar Fix routing issue in Madurai first. It's been one month of terrible latency. 30 ms to Gateway.
-
Mahesh N
(@machi277) reported
@ACTFibernet Still the issue is not resolved..internet is still down
-
buzz
(@buzz267buzz) reported
@ACTFibernet @sai_chinna9999 Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history. Fix it asap. My main usage is ruined because of choosing ACT.
-
buzz
(@buzz267buzz) reported
@ACTFibernet Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history. Fix it asap. I wont stop tweeting unti it is fixed
-
buzz
(@buzz267buzz) reported
@ACTFibernet @sachinak_ Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history. Fix it asap.
-
Hemanth Sai Kaka
(@kakahemanth) reported
@ACTFibernet Nothing so far. My issue is still not resolved. 2nd day with out internet. Amazing service from a company who claim as #1 ISP provider. 👏
-
buzz
(@buzz267buzz) reported
@ACTFibernet @prajvalhl Ac 114600358575 Fix ping for Madurai users. Stop ignoring all the complaints. Look at my profile for complaint history.