ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (19%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Mumbai, Cochin, Pune, Delhi, Coimbatore, Ludhiāna, Vellore, Lucknow, Ahmedabad, Noida, Dasarahalli and Mangalore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻
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avinash gade
(@AvinashGade) reported
@ACTFibernet Again! last time I got to know that you guys did not enable the 1gbps line from your end and I only used to receive 90mbps. Now again the internet service is bad and my speed has been reduced to 90mbps. Give me a reason why should I still continue with your services?
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Raj Gupta
(@Rajusinger676) reported
@ACTFibernet When can I get this service, today I want it
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BioMedicEM
(@BioMedicEM) reported
@ACTFibernet worst service bro
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Fintechwali ©️
(@UrvashiPrakash) reported
@ACTFibernet we have no internet and no way to register a complain as your website is out as well. Are you guys for real or is this a let's con people by taking their money and when they want a service we can stick our tongue out?
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Bharat
(@beamish_bharat) reported
@ACTFibernet Issue still not resolved Ticket SR11863095426275 has been closed Ticket SR11863743896604 has been closed Both Tickets are closed without resolution Pathetic services @ACTFibernet
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TheElephantInTheRoom
(@AmitAviGupta) reported
@ACTFibernet You’ve closed the ticket. But issue nowhere near solved. Speeds are still below 10MBPS (as against a theoretical 400).
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HARI
(@HARI240) reported
@ACTFibernet Even the app is down
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raghuveer kumar
(@raghuveerkumar3) reported
@ACTFibernet Internet is down at my place for more than 24hrs and its not yet resolved. I have raised multiple complaints and still has to followup to know when it will be resolved. Account No :1111360866900 Complaints : SR11163767503344, SR11163773263644
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Tarun Paga
(@paga_tarun) reported
@ACTFibernet @TRAI there is something fishy with act fibernet every time our public IP changes within few minutes of connectivity and every morning we need to login to access internet.
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Mr. Agarwal
(@Mr_Chandan14) reported
@ACTFibernet called your customer care. For upgrade of plan.. but sorry to say your customer service is too worst..Lady is not understanding any thing.. when told her to give phne to senior.. first she told me to wait for 5 mins later she no senior is available..
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Dr Pulugoru Siva Kumar Reddy
(@sivakumarred) reported
@ACTFibernet bloody idiots , again internet not working ,
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buzz
(@buzz267buzz) reported
@ACTFibernet Care to fix routing in Madurai? Its been many months and getting over 25ms to Chennai server.
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Cyrus Jackson
(@CyrusJackson3) reported
@ACTFibernet Dear ACT please do not spam me for a reconnection. I'm never going to take a connection ever with you. Please stop abusing me with calls. Remove my number. I DO NOT WANT ACT FIBERNET EVER.
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Raj Gupta
(@Rajusinger676) reported
@ACTFibernet Where is your service team, I registered complaint in your CC, but there is no response, I ordered a new connection paid amount 6months package, My Self Sangem Raju TRS Social Media Convener, I need this Internet service very urgent, please arrange on top priority
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Sai
(@saigudla031091) reported
@ACTFibernet @raviswth Act is worst, I alredy get rid of them.
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Chinnu
(@Chinnu39878982) reported
@ACTFibernet By when will u have this resolved? It's been 5 hrs since I have logged the issue. We have urgent need for internet. Can u give contact of representative with whom we can talk to
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Raj Manoharan
(@mrajbe) reported
@ACTFibernet I am an ACT customer and I have been struggling for a month to correct the mistake in address. Very unprofessional , disappointed.
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Tushar Lomas
(@LomasTushar) reported
@ACTFibernet Hilarious just hilarious can’t even think how poor your services are. Next thing that I can see is @jagograhakjago #actscam
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Pravin Tankaraj J
(@PravinTankaraj) reported
@ACTFibernet And guess what your service agent is recommending me to do! He is asking me to get a #Jio dongle as a backup. I would better switch completely to Jio or someother network. We have a total of 5 connections in our home and office. You lose all 5. #WorstService
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Jacob Jebaraj
(@jacobj95) reported
@ACTFibernet Team, I can't able to access internet from last night. Complaint ID : SR10363769398834 Some vehicle accidently cut a cable in the street junction. Please help!
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Mahesh patil
(@maheshpatil968) reported
ticket No SR10263762577404 is tentatively expected to be resolved by 12/24 (MM/DD) between 19:30 to 21:00. Team ACT ..the resolution time has already expired but still there is not response from you people that to in Bangalore city @ACTFibernet
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HARI
(@HARI240) reported
@ACTFibernet no internet in Chennai adambakkam app to raise complaint doesn't work either. Pls fix.
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Sai
(@saigudla031091) reported
@ACTFibernet @raviswth Act is worst, I already get rid of them.
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Procrasinator
(@Harry_ptr1995) reported
@ACTFibernet Team, It's been 5 days. I got no call from you till now. Its been one and a half month since I raised this complaint. This is just not acceptable ACT. Kindly solve this issue.
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Umesh Bhat
(@umeshhbhat) reported
@airtelindia this is the 2nd time in a week I'm raising query for internet down issue? Is this some new technique you've used to force users to switch to Airtel Black. Very bad customer experience. @reliancejio @ACTFibernet
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Pravin Tankaraj J
(@PravinTankaraj) reported
@ACTFibernet Being stuck in WFH, internet is the basic necessity for all IT people here. And you people are the most irresponsible service providers on the planet! I repeat, this is the 3rd freaking dowtime or outage in this month. And this is the second consequtive month!
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raghuveer kumar
(@raghuveerkumar3) reported
@ACTFibernet Internet is down at my place for more than 24hrs and its not yet resolved. I have raised multiple complaints and still has to followup to know when it will be resolved. Account No :111360866900 Complaints : SR11163767503344, SR11163773263644
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Gunjan Y Trivedi
(@gunjantrivedi) reported
@ACTFibernet we have made a request to relocate the modem. The guy is taking forever and missing commitments. Pls help.
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Pravin Tankaraj J
(@PravinTankaraj) reported
@ACTFibernet What the crap is your service? Standard outage/disconnection for the 3rd time this month. I hope this is the right time to move out if this bullshit network. Do you guys think we pay for you, just to see you dancing around?