ACT

ACT Outage

Is ACT having an outage right now?

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

 Problems detected at ACT

ACT problems in the last 24 hours

ACT Outage Chart 06/05/2020 11:40

June 05: Problems at ACT

ACT is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 79.95% Internet
  • Total Blackout 9.54% Total Blackout
  • Wi-fi 7.33% Wi-fi
  • E-mail 3.18% E-mail

ACT Outage Map

The most recent outage reports and issues originated from PETROL BUNK ORR, New Delhi, Hyderabad, Ernākulam, Bengaluru, Hadapsar, Chennai, Delhi, Noida, Sholinganallur, Lucknow, Manjeri, Jaipur, Annāram and Thiruvananthapuram.

IndiaHyderabad E-mail
IndiaErnākulam Total Blackout
IndiaHyderabad Internet
IndiaBengaluru Wi-fi
IndiaHyderabad Wi-fi
IndiaErnākulam Internet

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • rogerkiran கிரண் (@rogerkiran) reported

    @ACTFibernet guys. It's been 4 hours. We do not have internet. Ticket had been raised and the number is SR10240821096132 Please resolve as we have multiple video calls throughout the day.I understand that these are testing times. And it's hard. But pls solve this problem.

  • pmsundar Sundar (@pmsundar) reported

    @ACTFibernet It’s ok to reply after 3 days (prompt customer service) however, please also read the attachment image where you can find the Acc no you are asking for

  • kuldeeppatel31 Kuldeep Patel (@kuldeeppatel31) reported

    @ACTFibernet What happened to your referral program because I have not received any referral benifits on successfull referal. And your support team don't bother to even reply the mail.#ACTFibernet #balaamalladi #surendraraju

  • KumarSandeep_J Sandeep Kumar (@KumarSandeep_J) reported

    @himanshu_mahi_8 @Vamsi78386009 @ACTFibernet Yes they close the ticket by putting future resolution date and no one picks that up again. You end up raising a new request and so on. Time to move on.

  • pavanvellala pavanvellala (@pavanvellala) reported

    @ACTFibernet Pllz provide the contract no who can resolve my issue

  • indrodeepGangul indrodeep Ganguly (@indrodeepGangul) reported

    @ACTFibernet I have made a mistake by giving act advance for my internet connection. Wish could see this service before collection of the money. Now pls don't install the net and refund my money

  • pmshetty Pradeesh M Shetty (@pmshetty) reported

    @ACTFibernet Pathetic service.. no internet from past 3 days and unable to contact customer care number for hours.. if connected also same standard reply that it will resolved with in 24 hours.. such a horrible service provider. SR10240703572882

  • indrodeepGangul indrodeep Ganguly (@indrodeepGangul) reported

    @ACTFibernet u guys took money and said u will provide internet within 3 days, called on second day was rudely bsaid it will take 3 days as informed earlier, 3 days over and the act person does not take my call. Looks like the service is only till the time money is recieved

  • KumarSandeep_J Sandeep Kumar (@KumarSandeep_J) reported

    @curiousnarayan @ACTFibernet They are cheaters. They have incapable systems with lot of manual feeds. I have 10 reasons to fight with these guys, but no way they understand and resolve the problem. Will move on to airtel.

  • sonisingh1406 soni singh (@sonisingh1406) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet horrible service I have been following up with these people since a week but I am not getting any response @actfibernet @bengaluru

  • Paracelsus_in Paracelsus_in (@Paracelsus_in) reported

    @ACTFibernet Net gets disconnected. Complaint lodged 2 days back. Still problem persists. Uploading 30 Mb video file took more than 12 minutes! #Internet #4G #ActFibernet #India #WFH #WorkFromHome

  • RMOHANTWEETS MOHAN KUMAR R (@RMOHANTWEETS) reported

    @ACTFibernet I wanted to downgrade the plan. Please help. App have only upgrade option

  • naveenamrita9 Naveen 🇮🇳 (@naveenamrita9) reported from PETROL BUNK ORR, State of Karnataka

    Dear @ACTFibernet , It's been 3 weeks still internet is not working. I made a mistake of paying 3 months plan and it's all wasted now due to your poor maintenance and negligence. When are you guys planning to fix this and also I need to file a complaint for my refund.

  • SreekanthPrasa4 Sreekanth Prasad (@SreekanthPrasa4) reported

    @ACTFibernet Team, I received a call last week saying they will resolve the concern and get back in 2 - 3 days. But no update yet. Could you kindly advise on the resolution process. Thank you.

  • BILAL9770 BILAL HUSSAIN (@BILAL9770) reported

    @ACTFibernet I have been trying to shift my connection but everytime the technician says he's coming and he'll never showup. Also everyday I get a reminder call for due payment , but I haven't been using Internet since couple of months.

  • f55deepak deepak singh (@f55deepak) reported from New Delhi, National Capital Territory of Delhi

    My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet

  • navasaini Naval (@navasaini) reported

    @NTR_Warrior @ACTFibernet True..Pathetic service..I have requested for installation since last 14days and no response from sales team..even ACT is not refunding my amount...its just showoff from this vendor

  • raja1988raja Raja R (@raja1988raja) reported

    @ACTFibernet SR10340826312372. Any idea when this issue will get resolved . P.s: connection box is at my home . Please expedite

  • DarshanSNair Darshan Sridharan (@DarshanSNair) reported

    @ACTFibernet i have no internet the whole day ans this has become a pattern every week. These are times we subscribers heavily depend on you and inturn we are let down. Sorry to say "your service has been unreliable and worst". You will loose a lot of customers if this continues

  • saigagan sh.Gagan (@saigagan) reported

    @ACTFibernet Please provide good service and reply the queries first.

  • bshruti509 shruti (@bshruti509) reported

    @ACTFibernet Hi @ACTFibrenet, It's been few days that I've placed request for new connection. Below is the enquiry status screenshot from your app. Been waiting for the field engineer for more than 3 days now. Not able to connect to your customer support. (1/2)

  • saigagan sh.Gagan (@saigagan) reported

    @ACTFibernet Hi Team, Radio silence is not an answer. Please someone check and resolve the issue asap. One of the very worst and bad service.

  • YaRdLeY002 Yasir Khan (@YaRdLeY002) reported

    Till now I had a gut feeling that in terms with customer service @HathwayBrdband was bad but now you have taken a back seat as @ACTFibernet has overtaken you in a brilliant way... #ACTFibernetpathetic

  • mohan_natrayan Mohan N Rj (@mohan_natrayan) reported

    @ACTFibernet I have disconnected connection and need to activate again. I had sent mail several times and called customer care. I did not get single response.please help me out to resolve the issue

  • narayana_poola narayana (@narayana_poola) reported

    Dear Customer. A ticket number has already been generated against your service request.10240516600402 We will update you with the estimated time for resolution soon. Team ACT , @ACTFibernet may I know when u will resolve issue

  • ApplePieEngg ApplePiEnginner (@ApplePieEngg) reported

    @ACTFibernet Internet not working since 3 days and the opened ticket is constantly being closed without any resolution. This isn't professional from any angle. The escalation matrix is a joke here. SR No. : SR10240717512482

  • HSNISHANTH Nishanth H S (@HSNISHANTH) reported

    @ACTFibernet Does your customer care numbers even work. Half the times the number is busy and if someone has the patience to wait on the call for 10 mins.. it gets disconnected

  • santoshakhil05 Lucifer Akhil (@santoshakhil05) reported

    @ACTFibernet Connection speeds are always low as 50 % of the promised speed i tried complaining and they are saying work from home and all what a irresponsible customer care service they have

  • narayana_poola narayana (@narayana_poola) reported

    Pathetic service @ACTFibernet it's been 7 days we have given complaint internet is not working still no response.

  • DinakarNandhini nandhini dinakar (@DinakarNandhini) reported

    @ACTFibernet worst service.. Irresponsible..