ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Wi-fi | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avisekh
(@grassromeo) reported
@ACTFibernet NO UPDATES NO NOTHING. IF THERE IS AN OUTAGE YOU SHOULD LET YOUR CUSTOMERS KNOW. WHAT SORT OF SERVICE IS THIS??? ALMOST ALL OF BENGALURU ACT IS DOWN. UPDATE ASPAP IDIOTS...
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Ujwal Iyer
(@ujwaliyer) reported
@grassromeo @mahenar017 @ACTFibernet Yes looks like it. Atleast in Bangalore almost all areas are down. #ACTdown
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chamarthi Krishna sa
(@krishnasai1616) reported
@ACTFibernet I have been trying to connect your customer care from almost 2 hours... its keep on saying i am in queue or either disconneting... what the hell is this??
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Vemeswara Reddy
(@VemeswaraReddy) reported
@mukeskumar82 @hkb395 @ACTFibernet Same issue customer care number is not working and app chat is crashing
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Rishabh Saurabh
(@imrisu) reported
@ACTFibernet why periodically internet stops working. Complaint no. SR10267481632544 Time to switch network providers
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Ravi(रविंद्र)
(@Ravindra_0712) reported
@ACTFibernet @ACTWiFi Kindly check your services in Sonessta Silver Oak Whitefield thubrahalli Bangalore 560066 area,, Having no internet connectivity from last 3-4 hours. Act team please ACT fast on this, Several users are facing problem due to this. #Actwifi #ActDown
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Vidya Rao
(@VidyaRao_0506) reported
@Findingout11 @ACTFibernet Down in Blore, 560048 ... unable to log complaint via whatsapp or customer care numbers
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Sachin
(@SachinVM24) reported
@ACTFibernet Team, Act connection is down in Murgeshpalya. Please check on this on priority.
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HINDUSTANI🇮🇳🇮🇳
(@HINDUSTANI1818) reported
@ankita_kedia @ACTFibernet Same issue @ACTFibernet worst service 🥲
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Mohiddin
(@GhouseMohid) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet internet is not working and your app is not working/launching. Please fix .
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Sanskar
(@Sanskar08431134) reported
@ACTFibernet there has been a loss of internet and I am trying to report a problem through the act Fibernet app but the app as well is not responding.
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Red-Pilled Man
(@SuperRedpill) reported
@ACTFibernet Stop your pathetic service in Bangalore, everymonth there will be 5-6 outages. Refund my whole amount. Your ticket number is SR10267482466514
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ARVIND BAKSHI
(@arvindbakshi) reported
@ACTFibernet My Internet is down.
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anshuman vyas
(@AMV007) reported
@ACTFibernet Services are down since long. Request a quick resolution
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Naveen
(@NaveenVenkata21) reported
@ACTFibernet is down in my region too since last one hour, no customer support is available. Area Pincode:560037
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Ankita Kedia
(@ankita_kedia) reported
@ACTFibernet Wifi is not working and your app is also not opening.. whats the issue?
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Rishabh Saurabh
(@imrisu) reported
@ACTFibernet why the internet stop periodically after every few days?? Complaint no. SR10267481632544 Time to switch network providers
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Ashwin kashyap 🇮🇳☀️
(@ashwin_jha17) reported
@ACTFibernet Internet is down from past 1 hour and i am not allowed to raise a reauest under the app. Can you help here at the earliest.
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Vivek R
(@getrvivek) reported
@ACTFibernet the services are down since an hour across Whitefield, Bangalore. Pincode: 560066
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HINDUSTANI🇮🇳🇮🇳
(@HINDUSTANI1818) reported
@ankita_kedia @ACTFibernet Yes. I think act server crashed 🫠. Pure bengalore me act down he .
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Siddhant loya
(@formatkaka) reported
@ACTFibernet Is Internet connection down ? I’m not able to login to the app. Says “some connectivity issues”
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Amit Mukherjee
(@amitworld10) reported
@ACTFibernet today for the third time within a week internet is not working and your app sucks so badly that I am not able to raise the ticket. We are 20 flats which are planning to switch to some other ISP.. I hope you know what is the role of internet in wfh culture.
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kini jaiswal 🏹
(@kini1985) reported
@ACTFibernet what is happening we are unable to use internet and your app is also down. Any ETA to resolve the problem
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ARKA PRABHA MANDAL
(@iamarkaprabha) reported
@ujwaliyer @ACTFibernet Same issue with me. After 10 tries I was able to raise a complaint
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Who?
(@notwhereitswhen) reported
@ACTFibernet my internet connection is down. In Bengaluru.
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The Most Practical Man
(@bahut_practical) reported
@ACTFibernet Internet down from last 1 hour, in AECS layout, banglore. Application too is not working. Is there any update, till when can it be restored?
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Adil Husain
(@Adil_Husain_) reported
@ACTFibernet Broadband is not working and ur app doesn’t even load so unable to register complain. Plz fix ASAP
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utpal
(@utpalblr) reported
@ACTFibernet internet is down. App is also not responding. Why ? #ACTDown
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Swan
(@Swan64989741) reported
@ACTFibernet Internet not working. Customer care is busy. When will it be resolved. Doddanekkundi area, Bangalore
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Shyamaj Bajpai
(@ShyamajBajpai) reported
@ACTFibernet your services appear to be down in Bangalore at multiple locations. Is there any update on what happened and when will it be resolved ?