ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (19%)
-
Total Blackout (8%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Deven
(@Deven78706374) reported
Hi @ACTFibernet i applied for connection on 14th june but due to some reason i cancel my connection and refund was supposed to come in 7days but still my amount is not refunded!! Worst service i have ever seen!!! And now your agent is also not picking up my calls
-
mehul
(@mehulkothari295) reported
@ACTFibernet My Wi-Fi is not working again today
-
Seetharamreddy
(@seetharamreddy8) reported
@ACTFibernet @KRISHNA83138665 My internet fluctuating for every 30 minutes from past one week, but act executives not recognising the exact issue. Still not yet resolved. Your ACT Fibernet ticket no SR10165184442509 has been reopened. You can track the status using the ACT Fibernet app. Team ACT
-
Mohammed Abdul Khadar
(@Shazam838) reported
Dear @ACTFibernetHYD @ACTFibernet what is the solution to my issue, i had called several times to your customer support and no one seems to care about the customer. Do you guys have any accountability towards the issues customers are facing? Your service reps do not care at all
-
neeraj singh
(@neerajrajput007) reported
@ACTFibernet I cancelled my connection long back, Also returned the router. Called multiple times to customer care every time raise a request and say money will be refunded in 3 working days and that 3 days never come @jagograhakjago @BandBajaateRaho
-
Venkei Modumparapu
(@VModumparapu) reported
@ACTFibernet @Ramshriii @ACTFibernet worst service ever I have seen Amount paid yesterday till now I didn't get any call from your agent
-
Abhijit Bora
(@Abhijit11136647) reported
@ACTFibernet Connections restored after last tweet to be again revoked on 24th june, same issues of dues pending while I have already paid for three months in advance June-Aug 22. If your software is faulty and you will take months to rectify it, then pardon me and refund my money.
-
Rowdy2
(@mraoc22) reported
@DevAshi17147664 Never touch #jiofibre again, really service is horrible. Go for @ACTFibernet
-
Satyabharadwaja
(@satyabharadwaja) reported
@ACTFibernet Second request :SR10165218121224 has been filed in less than 15 days for the internet connectivity issues..Could you please speed up ?
-
Chanpram
(@Chandan85098420) reported
@ACTFibernet @KRISHNA83138665 Noresponse from ACT. Very poor service. Standard response - our team is looking at your issues. No resolution on ground!
-
vishal balani
(@vishalb14005084) reported
@ACTFibernet this is the same standard response you are giving me since i got the internet. it took 3 weeks to activate after installation and now 14 people work is getting affected. it's too bad! without resolving you are closing the ticket.
-
Aditya Vardhan
(@AdityaV18395855) reported
@ACTFibernet Will i get refund if I disconnect act Fibernet due to the customer service negligence
-
Prabakar Murali
(@rahulmurali88) reported
@ACTFibernet It's already late and no resolution provided yet. I didn't had any issues using ACT in Chennai whereas the service is pathetic in Bangalore. Facing frequent disconnection and the internet isn't consistent. Complaint No: SR10265215525334
-
Pushpanjali singh
(@pushpanjalisin1) reported
@ACTFibernet worst service ever!! From 3 days am trying to get my connection relocated. Raised the request 5 days back!!!!
-
asif ahammed
(@asifaha91882622) reported
@ACTFibernet Still Now i didn't get responses from company side highly disappointed more than 5 months i am waiting for that......... Worst act
-
Mobile Gearz
(@mobilegearz) reported
@ACTFibernet Not even one Technian turned up or anything. All i see is Service Ticket has been raised and it's past given time too.
-
Prabakar Murali
(@rahulmurali88) reported
Time to switch to other competitors. @ACTFibernet is not providing good service and facing frequent disconnection. Raised a complaint yesterday and it is unattended yet. #actfibernet
-
Pushpanjali singh
(@pushpanjalisin1) reported
@ACTFibernet called customer care multiple times, no clue when will the relocation happen. Like the worst!!!! Service in bangalore
-
Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet Such bad service it has been more than 4 days of calling and talking with ACT people but no response of a simple relocation request just a waste of time and money, do not recommend this connection to anyone.
-
aanee
(@AaneeAnandhan) reported
@airtelindia 08011732289_dsl just 10 days after installation, this happens! if u can't rectify i can go with simply @ACTFibernet or hathway. When new connection, u ll act as google chrome when its complaint, u ll be as 'internet explorer' You are an 'awesome stealer'
-
Deven
(@Deven78706374) reported
Hi @ACTFibernet i applied for connection on 14th july but due to some reason i cancel my connection and refund was to come in 7days but still my amount is not refunded!! Worst service i have ever seen!!! And now your agent is also not picking up my calls
-
Mobile Gearz
(@mobilegearz) reported
@ACTFibernet Internet down and it's been more than 24hrs, the issue isn't resolved yet. Can't work because of this issue either SR10165212007294
-
charanjeet singh
(@charanj70894572) reported
@ACTFibernet 9811862288 and city name - New Delhi request you to take strict action against the fraudiest person in your company who kept money from people and do fraud that kimd of person should be sent to Jail or suspended immediately. I have file an police complaint also against him.
-
vishal balani
(@vishalb14005084) reported
@ACTFibernet the most troublesome broadband ever used. Having issues since day 1 in office, never use for business or home purpose, the broadband is pathetic. look at this account number : 101647961163 and check the number of complaints. not one single day the internet worked
-
Venkei Modumparapu
(@VModumparapu) reported
@ACTFibernet worst service ever I have seen Amount paid yesterday till now I didn't get any call from your agent
-
Shrii
(@Ramshriii) reported
@ACTFibernet Act called and resolved my issue.
-
vishal balani
(@vishalb14005084) reported
@ACTFibernet I need my complete refund. account no : 101647961163, i can't take it now. spending 30 mins everyday to talk to your support and engineers. @airtelindia your broadband works smooth! amazing job guys. i m upgrading my plan!
-
Vaijanath Madugolkar
(@vmadugolkar) reported
@ACTFibernet I have requested for internet connection on Thursday and yet no update from support. I have called customer support multiple times with no update. Kindly let me know how can I get expedited. Thank you
-
Nisarg Patel
(@RupaniNisarg) reported
Hello @ACTFibernet Internet not working since yesterday evening , Raised complaint still not resolved.
-
Faizan Patel
(@faizanpatel) reported
Guys your net is down yet again! I am seriously tired of this service every month. @ACTFibernet