ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, New Delhi, Bengaluru, Ahmedabad, Jammu, Coimbatore, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| New Delhi |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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I'm Z'GRoot'
(@itsmezroot) reported
I request all people in Warangal please don't go for @ACTFibernet in Warangal. They are worst in service. If you want new connection they will call immediately. But if you got a service problem. They didn't even answer your call and resolve the issue.
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J
(@jayantcharan) reported
@ACTFibernet since you are neither solving internet issue nor responding to tweets i want to discontinue using your services. Thanks for the same till now
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dev mani tiwari
(@Devmanitiwari) reported
@balamalladi37 @ACTFibernet @ACTFibernetHYD Do you have any system in place for refund of security deposit. If not, I can help you. Get my concern resolved at the earliest
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dev mani tiwari
(@Devmanitiwari) reported
@ACTFibernet Worst service provider
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Aniket J
(@aniketjart) reported
@ACTFibernet It has been more than 4 days since I placed a request for a router and reconnection of my account. If you are not able to deliver just mention so I can go ahead with other service providers. Disappointing service, don't recommend.
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Ramesh Babu
(@RameshB39710973) reported
@ACTFibernet Worst services
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J
(@jayantcharan) reported
@ACTFibernet since you are neither sir solving my internet issue nor responding to tweets i want to discontinue using your services. Thanks for the same till now
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J
(@jayantcharan) reported
@ACTFibernet tip! i think your competitor is disrupting your services.. because my net was off yesterday and today after complaint it is on.. what was the specific reason etc.. no mention whatsoever.. that is not ethically correct.
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Dhananjay
(@Dhananj17590659) reported
@ACTFibernet I am waiting for refund since 4 month but agent are not listening very bad service of customers care and they even not listening , i disconnt within a trail period and apply for refund . Kindly refund act fiber lucknow @ACTFibernet #lucknow
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Vihari
(@noone12087) reported
Will you be calling me or what? @ACTFibernet solve my issue ASAP
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Gaurav Agarwal
(@gaurav1122333) reported
@ACTFibernet Internet not working Almost more than 6 days down in this month. Multiple complains today but mo resolution today. Please help on urgent basis
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shubham kalantry
(@ShubhamKalantry) reported
@ACTFibernet Internet not working since yesterday and no action has been taken. SR10165834986044. Pathetic and worst service. Tickets are always closed in 24hrs and new are created. There is no 24hr resolution at all the time
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RunsOnTheSun
(@thescreamingdad) reported
Dumb company policy vs customer service. Called up @ACTFibernet to let them know a neighbor was going to cut the internet cable (house demolition in progress). Service guy says as per company policy they cannot change the cable if it’s not cut. Now cable is cut and no internet!
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DK G
(@DKG42237961) reported
@ACTFibernet @ACTFibernet #Actgiga is a joke of the decade they only serve hardly 10 days internet in a month remaining days it goes down I had many tickets since last 6 months. Service people in Warangal city are worst they don't even care
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Kulsum✨
(@Lolo_lita_) reported
Great Service @ACTFibernet!! I've had no Internet for 24+ hours at the end of EVERY MONTH. And at the end of every month I spend one hour on call where your customer service puts me on hold for 45 minutes. Great job!! @ACTFibernetHYD @ACTFibernet
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laxminarayana
(@Indoorilaxman) reported
@ACTFibernet I still have three open complaints, they are not respond my call also, Even if I call, they call in hold 30 - 40 minutes.I leave it up to you to decide what to do with such a service. Please don't go with ACT this my suggestion and my experience.
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dev mani tiwari
(@Devmanitiwari) reported
@balamalladi37 @ACTFibernet @ACTFibernetHYD Do you any system in place for refund of security deposit. If not, I can help you. Get my concern resolved at the earliest
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I'm Z'GRoot'
(@itsmezroot) reported
Worst service from @ACTFibernet Warangal. Raised compaint 24hrs ago. Still the issue not solved, even they didn't respond with Atleast a call. Any good suggestion for fibernet in Warangal. Please reply me. I want to change my network.
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Sidhanth Bhuraria
(@Sidzzyyy) reported
@ACTFibernet @ACTFibernetHYD Been a customer for 7 years, hands down the worst customer experience/service a company can provide. Wi-Fi’s down for like 3 days, 20 customer service calls made, yet no one has showed up. Changing my network as soon as this package ends.
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Raahul
(@Raahul97585984) reported
@ACTFibernet Pathetic customer care and support. I requested for a monthly bill 5 days back and they still haven't closed the ticket. When they take 5+ days to send a softcopy of bill, imagine their service. They closed my first ticket without resolving after 3 days. Worst.
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Bidhin
(@Shibaa20393) reported
@ACTFibernet Horrible and pathetic service. Totally unreliable. Moreover their customer service is pathetic. Have to wait for long to get response. Do not recommend to anyone
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ajit kumar
(@ajitkum41587420) reported
@ACTFibernet Shame. On act fiber company Pls cancel licence of act fiber Its takes bribe and is corrupted company
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laxminarayana
(@Indoorilaxman) reported
@ACTFibernet I still have three open complaints, they are not respond my call also, Even if I call, they call in hold 30 - 40 minutes.I leave it up to you to decide what to do with such a service. Please don't go with ACT this my suggestion and my experience.
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Alugaddala Sudershan Gopal
(@alsgopal) reported
@ACTFibernet where r u ACTFibernet you are not in Hyderabad Air since 5 days and no technical persons are seen on the field and resolve the issues of the technical snag ACTFIBER is not taking acting
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Manikandan
(@manik_1991) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.
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Rajesh Mallela
(@rajesh_goud576) reported
@ACTFibernet what kind of service you were providing to the hyd customers.. If you were not able to provide new connection as discussed,how come we expect good service? ticket no:SR10165835884033 Worst kind of service and network.
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Anudeep Ch
(@canudeep9) reported
@ACTFibernetHYD @ACTFibernet Service not available since morning. Worst experience from customer call support. You are not even lifting phone. I was informed in a message from Act that I should get service back by 5 A.M. Complaint no. SR10165833059564 Please work at the earliest
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Naresh Bing
(@bing_naresh) reported
@ACTFibernet Since yesterday noon there's an outage Complained and u said that it'll be resolved today by 6pm It's been 3 hrs There's no resolution
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CA Monish Gupta
(@Monishgupta) reported
@ACTFibernet Complaint number SR10365822129884 Service from ACT has been deteriorating and now there is no resolution to complaints raised 2 days back. It is going to be 2 days in office without net. We are forced to think of changing to other service providers.
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Bidhin
(@Shibaa20393) reported
@ACTFibernet We already discussed. ACT is reactive and tries to do damage control every time.