ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet no body picks up the call at customer care. Customer care will put you on hold and after 20 minutes it will go without Voice reorder. It will become silent.
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Pratik Panchal
(@panchalpratik6) reported
@ACTFibernet my Internet is not working from last 4days-117637058224, I raised issue that automatically resolved. Still Internet is not working. Please help.
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Gopi Kanaujia
(@gopi_kanaujia) reported
@ACTFibernet @bada_paww Guys plz don't install their BB service, they will charge u Rs.1000 security money, but if u discontinue their services and return their router they will make excuses in returning your security money. It's been more than 25 days i haven't got my refund. Ref. No.SR11963934378840.
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet Within 20 day ACT Fibernet suspended my connection though I have paid 3 moths amount in advance. Nobody picks up the call in ACT Fibernet. Their App say you have not paid the monthly amount. App does not take the complaint until you pay
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Nadim
(@nadim_101) reported
@ACTFibernet Issue resolved on 4th Day It was delayed but now I can use it.
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Shabaz Ahmed
(@shabaz_ahmed007) reported
@ACTFibernet I’ve a problem with my connection as the Wi-Fi works only in the living room but in the another room. I had escalated but no response. Get this resolved on priority!!
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MoJe
(@molsoning) reported
@ACTFibernet Hi the Internet is down for 3 days. They were supposed to change the cable but no one has come or there is no where to call. Please help.
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Bharat
(@brathorin) reported
@ACTFibernet Are you planning to do anything about this? I had to call a second day off today. Please tell me the procedure to refund the money I have paid for 3 months, I will get another service provider.
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet ACT Fibernet customer care numbers does not work. They are cheating Indian citizens.
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Shaikasia
(@Shaikasia) reported
@ACTFibernet your network is not working at all in Bangalore since morning. It's pathetic to work from home with this network
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet they don't have any customer care. They don't have any system in the company. They are making us fool. Taking our money and then they don't care about you. Though I have paid 3 months advance payment but I am without internet services for last 3 days.
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Kishan
(@_kishan_go) reported
@ACTFibernet what a disappointing service you provide. 5th day and no internet. And in last month probably I have raised complains every day but it is same every next day. Emailed to higher authority but they are not responding. Called local reps, no one responded. Just wow!
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vijaydhanak
(@vijaydhanak) reported
@ACTFibernet with reference to my earlier tweets,act didn't solved problem yet,my wifi is not working since 14 jan,they are useless and non responsive people.just verbal no 1 and best service by them but ground reality zero,they are looting people by taking money and no service
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Nitesh
(@h_setin) reported
@ACTFibernet The team called me up yesterday and the issue was resolved. However the same issue came up again since the evening yesterday. Please resolve it permanently.
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rksadula
(@ramsjntu) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD pl resolve my issue or else refund my amount
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CHIRAG PATEL
(@ChiragTPatel22) reported
@ACTFibernet From the Last 4 to 5 Days .. Internet is not working. ..and Company Told us .today it will be done...Everyday they were Gave same answers...Many provider working ..And they told us that Fiber cut due to Uttrayan .. Still problem going on..Worst service...
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet @gopsy007 Within 20 day ACT Fibernet suspended my connection though I have paid 3 moths amount in advance. Nobody picks up the call in ACT Fibernet. Their App say you have not paid the monthly amount. App does not take the complaint until you pay
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Koshti Nimesh M
(@mail2nimbu) reported
@ACTFibernetHYD Please help Ahmedabad team for solve a problem which occurs 5 days ago... @ACTFibernet Shameful team
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Sneha R 🇮🇳
(@SnehaChawdhary) reported
@ACTFibernet My internet is not working since yesterday and I raised an SR around noon and I still haven't received a call. This is by far the most pathetic experience I've had. My local cable operator's internet connection and service was far better.
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Hypocrisy expose
(@Hypocrisyexpo11) reported
@ACTFibernet it has been more than a week and my shifting location request is not yet been completed.Multiple times ticket had been raised and closed without resolution. No service engineer had contacted me. If my issue is not fixed today I will close account. SR10163909520290
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Raghavendra
(@shraghavendrash) reported
@Airtel_Presence Dear Mr. Dinesh it’s been 4 days now. No response. I am going ahead with terminating your Wifi connection. Very poor quality service. I am switching to @ACTFibernet
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Sharad Jani
(@SharadJani18) reported
@ACTFibernet Not received any call back,still issue unattended and unresolved too !! Pathetic support
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Aalap Sanghvi
(@AalapSanghvi) reported
@ACTFibernet’s query resolve service is ****. I raised a complain on 14th January and still it hasn’t been resolved. Pata nhi kya hi kar rahe hai. This is in Ahmedabad. I am genuinely considering a change to @airtelindia’s fiber services.
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Jebrankhan
(@Jebrank48714880) reported
@ACTFibernet worst and faltu service from act i paid for new connection 3 days ago but not yet got new connection i have been trying to connect but no one is answering
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Arun
(@aruncveli) reported
@ACTFibernet Is there any problem with the usage check feature in the app and the website? I am not able to track my bandwidth usage since 15th Jan evening.
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I declared war against China. Join.
(@HarishINDIAN10) reported
@ACTFibernet @gopsy007 I am experiencing very bad services from ACT Fiber net
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Prateek Goyal
(@goyalprtk) reported
Things people say when they are frustrated with customer service. "Shut things down". @ACTFibernet took it literally and replaced customer service with a bot who closes your requests after 10 hours with no action. They closed my complaint 3 times with no action.
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Hypocrisy expose
(@Hypocrisyexpo11) reported
@ACTFibernet Act team please provide me with an ETA by when my issue will be fixed.
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Wowheads
(@Wowheads1) reported
@JioCare @JioCare Great to see your prompt response. Hope @ACTFibernet , such a disgrace company can learn from you how to deal with clients and improvise their pathetic customer service.
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G SURESH KULKARNI
(@gskulkarni641) reported
@ACTFibernet since2days Net notworking complaint raised nobody taking action very bad service