ACT

ACT Outage Report

Why is my ACT service not working?

No problems detected

If you are having issues, please submit a report below.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 02/21/2026 12:25

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaPune Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @Haneesh_1217 Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • navaneethankith Navaneeth Ankith (@navaneethankith) reported

    @ACTFibernet Hello @ACTFibernet despite multiple calls to your customer care, my issue is still not resolved. I have had enough of the nonsense. Do refund back my amount for this month as you collect money in advance and do not provide internet. Such pathetic customer service.

  • PrathapTrader Prathap (@PrathapTrader) reported

    @ACTFibernet Please fix my internet issue as soon as possible, every month facing the same issue, in my area, we have another connection all other connections are working good only my connection facing, please fix this. Ticket No. SR10165680741994

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @BumpAhead Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575

  • OneYChromosome A Boy Named Dheeraj (@OneYChromosome) reported

    @ACTFibernet No resolution, yet. Let’s see when this gets properly resolved without further reminders to the lazies

  • Chandra15173281 Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet internet is down in my area and your customer center executive is very rude in responding and as usual performance if this happens again will take some strict actions Always same customer xperience. Resolve my SR ASAP Your ticket SR10165680055094,

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @Rasaghna9 Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • Haneesh_1217 Haneesh (@Haneesh_1217) reported

    @ACTFibernet SR10165673248934 Issue still not resolved, called 9121212121 but these guys are just saying repeated words, due to junction issue internet is down, our technical is working. Raised this ticket on Saturday, no response till now. Kindly respond

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @iaMSubhani_SK Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue Account 114600358575

  • buzz267buzz buzz (@buzz267buzz) reported

    @ACTFibernet Currently the Latency is good(12ms to gateway) But 95% of the time, everyday, it's above 30ms. Please fix it soon as it's already been a month and I'm still writing to you.

  • Vinay_SunnyBoy Vinay kumar (@Vinay_SunnyBoy) reported

    @ACTFibernet This is not even a month your so called fiber internet is not working at all. My 4G connection works better than your freaking connection. I don’t want to use your connection anymore. I had a enough of this inconvenience. Pathetic services. SR11065680622654 #Trai @ACTFibernet

  • prashaanth1993 Prashaanth Ramesh (@prashaanth1993) reported

    @ACTFibernet I think my feedback is not about the ticket I raised but the customer service. Please go thru this tweet thread to understand what went right and not. Not informing the customer is what something I am talking about .

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @codefreaxx Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • rahul_defi Rahul (@rahul_defi) reported

    @ACTFibernet My internet is not working since the last 3 days. I have even paid the bill today morning. Still the internet doesn't work. Such a poor service from ACT! EXTREMELY FRUSTRATED!!!

  • Sanjay_Pinto SANJAY PINTO (@Sanjay_Pinto) reported

    @ACTFibernet Why am I facing disruptions every month? Pls see my service history.

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @Mani_Mohan99 Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue, thanks to me for choosing ACT>

  • navaneethankith Navaneeth Ankith (@navaneethankith) reported

    @ACTFibernet I will be shifting to @HathwayBrdband .. Act just lost its 7years old customer as they don't seem interested. Thanks. Refund my amount

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @majumderAbhisek Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @rahul_defi Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history!

  • Chandra15173281 Chandra (@Chandra15173281) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD what is the status of the request and there is no response and providing pathetic service despite of many calls and u r great executives are not responding SR10165680055094.

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @deepontweet Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • js_srinivas js srinivas (@js_srinivas) reported

    @ACTFibernet @ACTFibernet Team, today morning i was able to access the internet for sometime and again it is not working now, i have reopened the ticket SR11165669077264. I am WFH and this issues are really bothering

  • buzz267buzz buzz (@buzz267buzz) reported

    @ACTFibernet @yasub_md Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue, thanks to me for choosing ACT>

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @emisodharaa Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue, thanks to me for choosing ACT>

  • buzz267buzz buzz (@buzz267buzz) reported

    @ACTFibernet @Vinay_SunnyBoy Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself!

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @Abhi41922530 Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575 See my tweets history

  • buzz267buzz neon (@buzz267buzz) reported

    @ACTFibernet @AdityaV18395855 Fix latency issues in Madurai. I will not stop tweeting until you give me a proper solution. NO other fiber ISP would have over 30 ms latency to the GATEWAY. THE GATEWAY itself! It's been one month still dealing with the issue account 114600358575

  • deepontweet Learner Deepak Tripathi (@deepontweet) reported

    @buzz267buzz @ACTFibernet I have received it and issue is fixed.please fix your issue in system for other and stop threatening people on the name of agreement signed and extortion of money.

  • yasub_md Yasub Md (@yasub_md) reported

    @ACTFibernet Even after waiting more than 2 weeks patiently to fix internet issue. I still don't have internet. A guy came in and did not fix the issue and went away without checking properly. My Account # is 101 654 5097 9 Pl. call mobile at 988 587 6746 to fix issue.

  • iaMSubhani_SK MABUSUBHANI SHEIK (@iaMSubhani_SK) reported

    @ACTFibernet Trust is broken several times and how can I face the future issues while this issue is repeating for every two weeks?????