ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (69%)
- Wi-fi (23%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chhindwāra, Hyderabad, Chennai, Bengaluru, Lucknow, Guntur, Ludhiāna, Vijayawada, New Delhi, Mumbai, Coimbatore, Ahmedabad, Tanjore, Salem, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Total Blackout | 23 hours ago |
|
Hyderabad
|
Internet | 23 hours ago |
|
Hyderabad
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 2 days ago |
|
Chhindwāra
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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malleswar ganji (@GanjiMalleswar) reported@ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service
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nobody (@yudish_dsy) reported@ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.
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Venkatesh Sridhar (@OfficiallyVenky) reported@ACTFibernet It’s Day 4. And nobody is trying for a resolution except your messages here. Very poor. I will not recommend ACT anymore.
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Trivikram Cheedella (@3vikram18) reportedHey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD
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Victor Emmanuel 👑 (@VictorEmmanuelN) reported@ACTFibernet I think before you can fix this @jio_fiber can install a new connection!
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saicharan (@saicharan0123) reported@ACTFibernet internet got disrupted 4 times in the last 10 days, takes a day atleast to get fixed. Provide permanent fix . Ticket id : SR10381708375304
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RAGHAVENDRA RAO MV (@mvrrao) reportedMy internet in Visakhapatnam is down since morning. Ticket SR10781657893794 shows an unacceptable late ETR of 20:30. Please expedite this and send a technician sooner! @ACTFibernet
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet
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Suman Kumar (@sumanpsk) reported@ACTFibernet your service sucks
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Here we go again...SR11081721954944 internet is down. Let us now wait and see what effect if any our last conversation has had.
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Bala Raghavan (@shabadkichot) reportedThe @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam
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RK (@rulebasd) reported@ACTFibernet its been more than 24 hours and still issue not solved
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Suman (@hellmogamboo) reported@ACTFibernet its been almost a day and no one has reached out or resolved the issue. Ticket id: SR10181648713014 Team confirmed that issue will be fixed by 5 PM. Please let me know if you are fixing the connection or If I have to permanently switch other ISP.
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Vi (@vicky2ooo) reported@ACTFibernet SR10881743229504. Facing issue with the internet. Please fix ASAP.
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kishore kumar (@kumargandharapu) reported@ACTFibernet Vijayawada curemcy nagar area 520008..new connection.. Cheating.. Installation completed but no internet.. Very worst internet provider.. Dont take Act fiber net connection SR10581739892954 #ACTfiberWorstService1
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet I don't need any resolution. I'm asking for the disconnection . How foolish people you are, even don't you understand what I am asking for? Or don't you even know how to read?
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Pavan (@pavanamar554) reported101012111304. Deepthisree nagar road no 27 every month internet issue why and what is happening. We have 5 connections in one apartment and suddenly today after 6 pm internet issue. Some work done at one pole and we don't have internet now. @ACTFibernet
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Techie Ideas 💡 (@live4techie) reported@RevanTalks @ACTFibernet Depends on your area reliability and service. Noone can't predict it.
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Tracmar@DCUO (@Sarat_Chimp) reportedThanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet
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Mohammed riyaz ali (@Mohamme16541905) reported@ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad
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SPR (@SprEinfach) reported@ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.
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Chetan shetty -- ಕುಂದಾಪುರ (@chetan_shetty11) reported@ACTFibernet what a pathetic service , last 3 days internet is not working and you guys are not even responding to my complaint
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Mohammed riyaz ali (@Mohamme16541905) reported@ACTFibernet Since this morning, there has been no internet connection at my location in Hyderabad, and the issue is still unresolved. This is seriously impacting my work. Please look into this urgently and restore the connection at the earliest. #internet #services #worstservice
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported@ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.
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Janani (@njan85) reported@ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider
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sunil godithi (@sgodithi) reported@ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.
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🏎️ (@weeeeenerr) reported@actfibernet my internet has been out for a while now. Please help. Ticket id: SR10381674143054
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anil kumar kacham (@AnilKumarKacham) reported@ACTFibernet It never happened till date, please check at the earliest we are using hotspots because of the inconvenience, thanks for the early response to my message, hope the same in action to the problem @ACTFibernetHYD
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service