ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 02/07/2026 10:10

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaChennai Internet
IndiaBengaluru Wi-fi
IndiaChennai Internet
IndiaChennai Wi-fi
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pranay86086725 pranay (@pranay86086725) reported

    @ACTFibernet Still waiting for a call back. Request you to escalate the issue to the concerned authorities asap.

  • SravanK25456612 SravanKumar (@SravanK25456612) reported

    @ACTFibernet Suffering Since 2 months for Single wrong bill entry ticket..Shame of your service..

  • hitzii Hitin mansharamani (@hitzii) reported

    @ACTFibernet Yes. It got resolved after 24 hrs. However I am still disheartened that there was no medium available to communicate the issue and resolution ETA.

  • Mahidha09992406 Mahidhar (@Mahidha09992406) reported

    @rabiratnas @ACTFibernet @ACTFibernetHYD these ACT people are playing with the customers smartly. Exactly the same problem I'm facing currently and complained infinite times to the team but no response from them.

  • p2k007 Pramod Kumar Pokade (@p2k007) reported

    Act not sure why your internet keeps going down so often..Your Team closed my ticket even without resolving the complaint. Is this how you guys treat all your customers??@ACTFibernetHYD @ACTFibernet

  • Suresh_Babu89 Suresh Babu K (@Suresh_Babu89) reported

    @ACTFibernet The issue is resolved, But the response time was late. And there has been multiple cable issues lately. Please have regular checks.

  • harshabhat777 Harsha Bhat (@harshabhat777) reported

    Dear @ACTFibernet i am facing issue regarding Act internet from last 2 days. Kindly support on resolving issues ASAP.

  • colonelshridhar shridhar kulkarni (@colonelshridhar) reported

    @ACTFibernet The internet is down since yesterday morning. SR: 10159183313572. The response is very poor. I had the ACT connection 5 years ago. But took another due to the same 8ssue. I was assured that you have improved. But within 15 days of my connection I amd here writing.

  • ParthanHari Hari parthan (@ParthanHari) reported

    @ACTFibernet 8y your customer ..feeling cheated ..you collected 5month rent without giving service and allowed a under capacity router for 8months yet took 1560 every month ..what else is this extortion

  • ParthanHari Hari parthan (@ParthanHari) reported

    @ACTFibernet customer since 8y upgraded to highest pac of 1500 plus you kept a under capacity router and was collecting money last two months no internet paid advance 4.8k for new router 12d have past nothing you robbing me putting my kids studies in geopardy@DgpKarnataka @BJP4Karnataka

  • SravanK25456612 SravanKumar (@SravanK25456612) reported

    @ACTFibernet @ACTFibernetHYD @ActfiberC Worst Customer Service.. Suffering Since 2 months for Single Bill Wrong entry..by Hyderabad Actfibernet Billing team..Most Irresponsible Service..

  • revathi_sarma Revathi M Sarma (@revathi_sarma) reported

    @ACTFibernet The worst customer service ever. Continuous nagging from your end till the payment is done. It's been 5 days since we made the payment and no one has called nor has responded to calls/messages. We wait everyday during the mentioned time, only to get disappointed.

  • Irfankhan4122 Irfan Khan (@Irfankhan4122) reported from Rājendranagar, Telangana

    @ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.

  • Jsnow200023 Sid (@Jsnow200023) reported

    @ACTFibernet Dear Act Fibernet, I have been raising internet connectivity from past one and half months every week. Your executives only focus is to close the complainant I have raised but never cared to resolve/fix the connectivity issue.

  • sauravaeie saurav rahul (@sauravaeie) reported

    @ACTFibernet pathetic service to pin 562149 I am using act storm but speed is to baad often ant discontent

  • VennilaAzhagu Azhagu Vennila #BelongingtoEarthlings (@VennilaAzhagu) reported

    @ACTFibernet there's outage of connection in my area in Bangalore around noon today. Raised complaint and resolution time is given tomorrow's noon. If it takes to resolve 24+ hours then u r a pathetic service provider.

  • rahulkrsoni rahulsoni (@rahulkrsoni) reported

    @ACTFibernet I want my connection to be terminated but hiw do I convey it. Your chat bot doent have a option your customer care no. are not configured for same. What kind of harassment is this.

  • SravanK25456612 SravanKumar (@SravanK25456612) reported

    Didn't get solution instead I got threatened message if I didn't pay the wrong bill my account will be inactivated..The worst customer experience ever I had.Actfibernet cleverly cheating customers.. @ACTFibernet @ACTFibernetHYD @ActfiberC

  • Mandakasayam17 Mandakasayam (@Mandakasayam17) reported

    Planning to surrender the #actbroadband looking for some good service provider in chennai.. know that #Hathaway is not n that list @ACTFibernet

  • rajeshy4 Rajesh yadav (@rajeshy4) reported

    @ACTFibernet how long is it going to restore the internet connection which your primary service,but still after multiple follow ups there is no resolution, the daily work is impacted. SR10259236227372. I might have to know think if i really wnt to carry on wiy ur service or not.

  • JithenderRedd Jithender Reddy (@JithenderRedd) reported

    @ACTFibernet I hate #Actfibernet service My network is not working from past 2days... SR Time is crossed no resolution SR10159208034872 07/08/2021 16:00:00

  • DrSheldonC Sheldon Lee Cooper (@DrSheldonC) reported

    Hey @ACTFibernet internet not working 4hours, complaint Several time not call backs from Actfiber

  • DrSheldonC Sheldon Lee Cooper (@DrSheldonC) reported

    Hey @ACTFibernet Internet Not Working last 4hours , Complainted Many times But no call backs from actfiber

  • iamrealsabi Sabihuddin (@iamrealsabi) reported

    @ACTFibernet @ACTFibernet u people want to provide service or do u have any other intent??

  • JithenderRedd Jithender Reddy (@JithenderRedd) reported

    @ACTFibernet I was not expected other than this answer.... When I call #Act customer support got same answer

  • UPillalamarri uday sai pillalamarri (@UPillalamarri) reported

    @ACTFibernet don't use act Fibernet . worst service i had ever experienced.

  • rajeshy4 Rajesh yadav (@rajeshy4) reported

    @ACTFibernet how long its going to take restore the internet connection, still after multiple follow ups there is no resolution,the day work is impacted.SR10259236227372.I might hav to nw think if i really wnt to carry on with ur service or should switch.Expecting better service

  • inconspicuous04 Faiz (@inconspicuous04) reported

    @ACTFibernet Requested reconnection of internet services 5 days ago. You guys sent me bill + additional charges for cable but no technicians has turned up to reconnect the cable and internet sevice. So many complaints raised are getting closed automatically without resolution

  • priku priyanka sharma (@priku) reported

    @ACTFibernet Hi, please immediately help in relocating my interest service for new location. Account id : 102225843165 Already sent mail.

  • Ratheesh_RT Ratheesh Thomas (@Ratheesh_RT) reported

    @ACTFibernet Internet down. Unable to connect with customer care as they place the call on mute directly. You app is asking camera permission for raising a support ticket .. Why do you need access to my contacts and camera for support ?