ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SurYaa
(@Sunshine_Soniya) reported
@ACTFibernet From today morning our broadband is not working. Earlier you guys were informing if there will be no network now there is nothing. Every month after I pay the bill one or two days I don't get internet. Your services are getting bad day by day
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Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet whole month I am complaining about this issue how much more time you guys need it all problem of bad routing and your executives just want to close the complaint no resolution please train your executives they only know about internet not working that's all they know..
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet Mr Bal Malladi, Could you please intervene in this matter as sales person , concern Area TL no one is responding. SR11764183653904 I am very frustrated due to this type of service as i am totally new customer of ACT with just 3 days and facing like this issue since 24 hrs
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Chandra
(@Chandra15173281) reported
from
Rājendranagar, Telangana
@ACTFibernet What is the update and latest on my issues please?
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smaran kumar
(@smaran909) reported
@ACTFibernet why only at nights ur network will break. Ur associate said problem with my router and suggested to change it. Do router know it’s night and I should stop working?
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet Its been more than 10 hours and still internet not working. Note : This is 3rd of my connection and facing so much issues. What about my money which i paid in advance?
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Surya Pratap
(@spratapgaur) reported
Why @ACTFibernet having trouble with internet access on weekends only? Whenever internet stops workin its weekend. 😡😡😡😠😠
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Santhosh
(@Santhos54313846) reported
This is the worst service i have ever had @ACTFibernet
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Ajay Choudhary
(@AjayCho34856472) reported
@ACTFibernet requested for connection shifting weeks back to ensure timely installation.requested for 18 feb but until today nothing done lost 18 feb work, had to take off, no work on 19 as well.multiple calls to CS bt no help. All lies
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 96th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Virendra Kumar
(@virendra2503) reported
@ACTFibernet Very poor Service. Without my Consent and without resolving the issue my complain (SR11964174329164) is closed and after 2 days I am still not able to access the internet provided by ACT Fibernet. Return my 2 days recharge money. very poor service.😡😠😠
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet @SandyMohanG kindly intervene as i am not getting any resolution since last 24 hrs, response in my issue. Local sales person (Mr. Chirag, Rohit Makavana) Area TL ( Mr. Gaurav ) no one responding my calls .
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Yeshwanth K S
(@YeshwanthKS1) reported
@ACTFibernet Pathetic service recently. 5G band speed is coming at 50 Mbps for 250 Mbps that too when sitting beside the router. Worst response from customer service too and even no response from Twitter team too.
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet Hi can i get any update as my link is still down and its been 24 hrs. No one from your team is responding
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Eswar Esh
(@DarlingEsh) reported
@ACTFibernet That's what I am saying your team doesn't makes any call back regarding this issue and your customer care service is not useful please make changes in customer service other wise we will slowly remove remaining connections of our family members
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Srujan Vishwanath
(@iam_srujan) reported
@ACTFibernet my internet is not working!!
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RJ
(@jn00088888) reported
@ACTFibernet I’ve got a new connection a month back.. been having trouble from day one. No is resolving the issue… I’ve raised complaints quite a few times.
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Shouvik Dasgupta
(@ShouvikDasgupta) reported
@ACTFibernet been facing low speed over a month, a technician had come from ACT on his own to check and claimed that they know connection has been slow for our area. But no improvement. Need urgent solution, please have someone call me on 8390194422
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varun b
(@vb0256) reported
When can you fix the wiring for the router? The guy told me he will bring cat6 cable and install the new brought router to my bedroom so that internet remains stable around the house. Can you please help me out here? And send someone? I barely get 6mbps on my 75mbps @ACTFibernet
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Glory Glory Man Utd
(@PuneetMalik1) reported
@ACTFibernet Been on hold for more than 30 mins twice and still no one answers. Would you mind reducing your wait time. Thinking about switching over to Airtel as there customer service is so much better with hardly any hold time. Please revert back.
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Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet My problem still not resolved and complaint was closed without even contacting me pathetic service I am facing loss issue in csgo servers from more than a month.
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Dash Dangerous
(@Lockstar73) reported
@ACTFibernet No. Not resolved. I just got another eta on how long it might take. And the eta I got was 27th February. Apparently you people now need over 1 month to fix a cable damage right?
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Eswar Esh
(@DarlingEsh) reported
@ACTFibernet SO I STRONGLY SAY FOR REMAINING CUSTOMERS TO STOP USING ACT FIBRENET AND USE ALTERNATIVE NETWORK LIKE JIO FIBERNET @stopactfibernet
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Megha agrawal
(@megha_iitb) reported
@ACTFibernet pathetic service, customer care not picking up call, internet complaint raised, no response for network disruption
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Adil Nasim
(@AdilNasim12) reported
@ACTFibernet You guys are doing wrong with customer. I had words with you representative but she says she can't help. So I think ACT customer should move to @airtelindia
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Megha agrawal
(@megha_iitb) reported
@ACTFibernet Still connection problem, customer care saying it will be done in 3 hours everytime. No intimation, no information, what a horrible experience @ACTFibernet
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Eswar Esh
(@DarlingEsh) reported
And with out crediting money your back end team closing the tickets and your customer care executives are giving false promises and they don't even know how to talk with customers." SO I STRONGLY RECOMMEND THAT DON'T USE ACT FIBRENET."@ACTFibernet
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The Truth
(@GafoorAlJunaidi) reported
@ACTFibernet sir, Worst service you are providing SR10164189184504
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Ramneek Sethi
(@RamneekSethi) reported
@ACTFibernet Do you have some SLA to revert.. no response till now.. looks like you are out to of support team.. you must understand the importance of stable internet connection for work and education.. no response is disgusting..
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Dilipkumar
(@Dilipkumar625) reported
@ACTFibernet @ACTFibernet Why is the ticket getting closed again'and again without providing a resolution? The ticket was closed again without contacting me What kind of a service is this?