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ACT service status: outage reports and connection issues

Why is my ACT service not working?

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If you are having issues, please submit a report below.

Full Outage Map

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 28% Wi-fi (28%)
  • 7% Total Blackout (7%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Coimbatore, Chhindwāra, Delhi, Visakhapatnam, New Delhi, Mumbai, Jaipur, Alwar, Kanniyākumāri, Noida, Ahmedabad, and Jammu.

CityProblem TypeReport Time
Chennai Internet 3 hours ago
Bengaluru Internet 12 hours ago
Hyderabad Internet 14 hours ago
Hyderabad Internet 1 day ago
Bengaluru Internet 1 day ago
Coimbatore Internet 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Joy_Akhil21
    Dev_Joy (@Joy_Akhil21) reported

    @ACTFibernet Thank you for the amazing service, because of the great service our whole community is shifting towards another operator.

  • Pooja_1428
    Pooja Sharma (@Pooja_1428) reported

    @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

  • 1in1400Million
    Pasupathy VK (@1in1400Million) reported

    @natarajanv88 @ACTFibernet They cannot say that. Consumer laws in India still have teeth. Deficiency in service is a worthy enough reason to file a case. Please contact me via DM. I will assist you in getting your case filed. Not just the deposit, but we will see they are imposed a hefty costs for this.

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet What the actual **** is wrong with you pathetic, limp-dicked bastards? Do you sit around all day sucking each other's tiny ***** instead of doing your goddamn jobs? U ******* retard bastards listen up here u ***** pig faces, My ticket - SR10179878376514 FIX IT NOW

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet One member from your team IQBAL, has disconnected my service for the sake of his profit. My plan amount is until 19th of April 2026. But now I can't able to restore my services. What the hell is going on, I can't even utilise my services when I paid the amount.

  • rahul610
    Rahul Agarwal (@rahul610) reported

    @ACTFibernet horrible service. No customer orientation. I guess state of most companies in India. Customer can go to hell

  • SweeTie92083310
    Jagyanseni (@SweeTie92083310) reported

    @ACTFibernet Shame service @ACTFibernet

  • Dishant9654
    Dishant Yadav (@Dishant9654) reported

    @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet This is a very poor service from the @ACTFibernet after wasting 12hrs I am told that we will update you in 24hrs. The issue is that they pay 70Rs to someone a month in area to let them use power for the hub. And that guy left home so no power and no wifi to the whole area.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet If you are unable to solve the issue please refund my money @ACTFibernet

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet Day 4th Still fiber net not working

  • FiZbQ
    i@m (@FiZbQ) reported

    @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet DONT USE THIS **** HOLE BASTARD WIFI EVER. Genuinely ******* worst wifi ever exists in this planet. Bastard service bastard support, useless **** ever 🤢🤮 My ticket is - SR10179878376514 and its still not resolved since yesterday night. Fix it now or **** u.🖕

  • PMaikei
    Maikei Nganba (@PMaikei) reported

    @ACTFibernet no internet since last night… ticket raised but no details or technician called… kindly help

  • PraveenSub51203
    Praveen Subramani (@PraveenSub51203) reported

    @ACTFibernet @ACTFibernetChn No internet since yesterday. Ticket ID: SR10379815470704. You keep pushing ETA with no real fix. This happens every month and you still charge for downtime. Pathetic service. Resolve this NOW. I have work

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • Braj_kishore79
    Brajkishore (@Braj_kishore79) reported

    @ACTFibernet how to close Fibernet account on moving out? Can’t find link on app. Plz help out. Have contacted local rep but did not get help.

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet @ACTFibernet team please call me now I am facing issues while reacharge.

  • PraneethV12902
    Praneeth V (@PraneethV12902) reported

    @ACTFibernet ACTFibernet Your ticket SR10179796368604 was closed claiming the issue is resolved, but now there's another outage again! This is ridiculous and completely unacceptable. How many times will you close fake tickets while customers suffer? Fix this new outage immediately

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • Shant057
    Shant Kumar (@Shant057) reported

    @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

  • fayazizzy
    md fayaz (@fayazizzy) reported

    My internet is working very slowly 101676607226. Worst service is giving by @ACTFibernet @ACTFibernetHYD

  • Yogesh_mr7
    yogesh sharma (@Yogesh_mr7) reported

    There is no internet from past 12 hours wtf is going on @ACTFibernet

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

  • PraveenSub51203
    Praveen Subramani (@PraveenSub51203) reported

    @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    @ACTFibernet 5 days have passed , you keep on closing the ticket without giving solution, I am fed up with your service regarding streaming box, either you replace it or give solution

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet

  • 9959073455
    Mohammed Nadeem (@9959073455) reported

    @ACTFibernet it has been three days since my internet service is down and still no response from @ACTFibernet in Hyderabad. Ticket ID SR10179863762624.

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?