ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 12/06/2025 17:05

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: New Delhi, Hyderabad, Bengaluru, Chennai, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaNew Delhi Internet
IndiaHyderabad Internet
IndiaHyderabad Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaHyderabad Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pahujaparth101 Parth Pahuja (@pahujaparth101) reported

    @ACTFibernet The worst network provider. I got a new connection from ACT last month and I paid the amount in advance. Despite this they generated a bill with some other charges, which were not communicated earlier. 1/n

  • iabhi_Pandey Abhishek Pandey🇮🇳 (@iabhi_Pandey) reported

    @ACTFibernet 100 Mbps plan hone ke baad bhi LAN pe sirf 48 Mbps mil raha hai. Router & PC optimized hai. Please fix backend speed profile. Ticket already raised. Waiting for fix! #ACTSpeedIssue #ACTFibernet

  • TheSivaMadasu Siva Madasu (@TheSivaMadasu) reported

    worst service by @ACTFibernet do not recommend to any one

  • Kishu26444039 Pratyaksh (@Kishu26444039) reported

    @ACTFibernet My internet is not working and I have already raised the ticket ,still no resolution.

  • mohitjsaraf29 Mohit (@mohitjsaraf29) reported

    @ACTFibernet Dear ACT please act on my my service request SR10275660372494. Initiated request, almost 10 days ago, for relocation on 20th of June, which is still not fulfilled. Your engineer called a day later today on 21st stating he is coming, but it’s 4hrs since then.

  • pankot6a Pankaj (@pankot6a) reported

    @ACTFibernet Internet is down for last 4-5 days. ticket already raised. tried contacting customer care but no one picked the call. pathetic service. don't fool people, they pay you Getting same msg again n again with a revised timeline. Service request no SR11073765192284.

  • Agrico_18 Haru urara 🐎 (@Agrico_18) reported

    @ACTFibernet thanks for service now I'm going to shift to JioFiber . No response from the service team no assistance over plan change .

  • raavanaraam Pr3m4n4n5 (@raavanaraam) reported

    @ACTFibernet It’s been more than 72 hours and still no freaking connection or installation calls!! This is after paying the 🤬 money!! Wat crap support system do you have?? Ref A/c number 102759095625!! #actfibernet

  • pahujaparth101 Parth Pahuja (@pahujaparth101) reported

    I have screenshots and call recording of ACT guy saying that no additional fees will be charged. Once i received the bill i raised a complaint to @ACTFibernet customer care, this dragged on for 2-3 days and they mentioned that they will waive off the additional charge 2/n

  • Nomadic_25 Wolverine (@Nomadic_25) reported

    @ACTFibernet Internet has not been working since morning. I have raised the complaint --SR10275942091894 There is no resolution yet. Please resolve the issue as soon as possible.

  • biswajit_mt Biswajit (@biswajit_mt) reported

    @ACTFibernet Just spoke to the technician for this ticket, he informed me that you guys are providing battery backup for 2 hour and after that internet will go down. What kinda resolution is this?

  • pksitha1989 PRASANTA KUMAR SITHA (@pksitha1989) reported

    I had taken a connection from #ACTFibernet . But the router is not supporting 400mbps speed. So I asked the team to change the router. I have raised a ticket as well. But they are repeatedly closing the ticket without resolution. @ACTFibernet

  • Mysto1294 Mysto (@Mysto1294) reported

    @ACTFibernet @ACTFibernet No has contacted me yet, can pls stop sending automated machines and have a human take care of the issue? This is getting ridiculous

  • _Sid_1304 Echo_Sphere (@_Sid_1304) reported

    @ACTFibernet Guess what, you wont even care to resolve it by today either,your service has gotten so poor i cant even comprehend,regular outages,speed of50mbps while i pay for 200mbps,no response when complaining,no compliance @ACTFibernet #actfibernet

  • AashiBajpai2 Aashi Bajpai (@AashiBajpai2) reported

    @ACTFibernet Check dm! Kindly help to resolve this at the earliest.

  • DevirupaM Devirupa Mitra (@DevirupaM) reported

    PSA: Never EVER apply for installation of connection from @ACTFibernet. Twice burned in two years. Each time they say that connection is feasible and take money, and then their engineer says after days, that it not feasible. and then it takes time for refund!.

  • sudharsanarao surapu sudharsanarao (@sudharsanarao) reported

    @ACTFibernet @ACTFibernetHYD I recently renewed my plan for 6 months. Now I am facing internet not working issues frequently at location PIN 501510. If you can't provide un interrupt services, refund my money. I will chose other service provider.

  • biswajit_mt Biswajit (@biswajit_mt) reported

    Hey @ACTFibernet, SR10275946560644 – Internet's been down since 10 AM due to power outage in my area, but your team isn't resolving it and keeps making false promises. My friend using Hathway has no issues. Regretting the switch I have done from Hathway to ACT. Please fix this.

  • Elitegod111 Ram Prasad (@Elitegod111) reported

    Hi @ACTFibernet, I'm fed-up of raising multiple tickets as the internet goes off the second power cut happens. Why cant you provide a basic service properly. This never used to happen earlier but after I moved here this has been happening non stop. Pathetic service.

  • Abi89mishra Abhi shek (@Abi89mishra) reported

    @ACTFibernet Since yesterday, I've been unable to connect to the internet and haven't been able to reach customer service—a really frustrating experience..

  • spacellp123 bro (@spacellp123) reported

    @ACTFibernet There was no internet for more than 6 days as the neighbour removed the connection from the box I have raised multiple complaints but there is no response from ur team. As a result I'm planning to remove @ACTFibernet n going for other network . Thank you

  • ANANTPREM3 ANANT PREM (@ANANTPREM3) reported

    @ACTFibernet my account number is 101702725395 for past many days facing connection issue kindly resolve

  • sudharsanarao surapu sudharsanarao (@sudharsanarao) reported

    @ACTFibernet @ACTFibernetHYD internet services are frequently not working at location PIN code 501510 This is not good for ACT

  • wholesome_baabu wholesome baabu (@wholesome_baabu) reported

    @ACTFibernet internet is not working since 2 days, I raised a ticket yesterday and eta was is 9am today There is no option to cancel my plan and refund the money either, please restore my connection or refund asap

  • EqubalHamza HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @ActFibernetUser down the whole day! ETR crossed, still no resolution. Office work is badly impacted. If not fixed ASAP, I’m switching to another provider. #ACTFibernet #internetdown #WorkFromHome

  • _Sid_1304 Echo_Sphere (@_Sid_1304) reported

    @ACTFibernet Issue finally resolved but right after i started bombarding you guys, atleast a simple update could have worked @ACTFibernet

  • pahujaparth101 Parth Pahuja (@pahujaparth101) reported

    @ACTFibernet @ACTFibernet Now i wont be continuing with your ****** connectio, service and the dark practices you follow. I want my advance refunded for 2 months. Or else i’ll be lodging a complain in consumer court.

  • biswajit_mt Biswajit (@biswajit_mt) reported

    @ACTFibernet Hi @ACTFibernet I am facing the same issue again and not able to raise ticket from app as well. Can you help here please

  • kannabharat Naga Bharath Aleni (@kannabharat) reported

    @ACTFibernet Dear @ACTFibernet this is not yet resolved and your service is very disappointing!!

  • royalgunawats Ravi Gunawat (@royalgunawats) reported

    @ACTFibernet i will recommend people not to take connection of action fiber net no customer support poor connectivity. Customer service so poor no internet from 3 days and no response from anywhere.Customer care service don't provide option for complaint and to talk to executive