ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, New Delhi, Bengaluru, Ahmedabad, Jammu, Coimbatore, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| New Delhi |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepanshu Arora
(@deepanshu594) reported
@ACTFibernet i want to downgrade my plan , I have tried talking to customer care they are unable to do the same after multiple attempts please downgrade my plan and change it status to active from suspension. Ac no. 110441443785. Please do the needful asap.
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Anvesh
(@anvesh507) reported
@ACTFibernetHYD , @ACTFibernet SR10153602896274 is open for 16days& is at appellate authority since 22nd, animals seem to be responsive than your teams. Terminate connection&refund the amt for saving a complaint with TRAI, consumer forum
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Dipil Jain
(@JainDipil) reported
@ACTFibernet really disappointed with your customer service on ticket number SR10254308404085 and non delivery of router!
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Anvesh
(@anvesh507) reported
@ACTFibernet & just to remind you, you had enough opportunity to set things right in last 16 days. I had not less than 10 conversations over phone and mail with your useless customer service, appellate authority team. You need to check.
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SRIRAM
(@CSVENKATSRI) reported
@ACTFibernet no Internet connection since afternoon. Unable to reach customer care. Urgent works are pending. Pls help
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Md Abdul Rahman
(@mdjunaid615) reported
@ACTFibernet Still waiting for the resolution
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Aiswarya Pradatta Pal
(@AiswaryaAshu) reported
@ACTFibernet Yes the issue is resolved
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Shafee Shaik
(@ShafeeShaik99) reported
@ACTFibernet All my issues with @ACTFibernet are due to multiple accounts on same mobile number? Why shud I face problems becoz of you ??? Have requested you a lot of times to delete the older account. You guys keep flooding with the SMSs to my mobile number to reactivate older account.
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krishna chandaka
(@kmnaidu) reported
@ACTFibernet Still waiting for the issue to address #Actfibernet
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Bharatha
(@bharathaTweets) reported
@ACTFibernet I am facing very slow speed issue , not able to raise incident too. Need immediate action.
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SRIRAM
(@CSVENKATSRI) reported
@ACTFibernet Stil I did not get any call nor the issue is resolved
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Sreyas Udayavarman
(@sandromeseven) reported
@ACTFibernet Yes Please! I haven’t got a call today. I hope you guys fix this up tomorrow and give me a call.
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Bl
(@e32528902) reported
@ACTFibernet service is down
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gunjan parashar
(@gunjan_parashar) reported
@ACTFibernet Thank you got the issue resolved it was fault my bill was due and it was semiannual plan with 2 months free so missed to pay the bill. On paying the bill got the speed back
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Mirza Baig
(@Baig2K19) reported
Dear @ACTFibernet No internet past one hour, any help in this ?
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Sewantika jain
(@sewantika_jain) reported
@ACTFibernet No resolution yet!! Rubbish service .. seriously you guys should make some investment in resolution handling department..
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arrmann
(@arrman_n) reported
@ACTFibernet net is slow please rectify
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Mohammed Kashif Khan
(@kashifkhan_mohd) reported
@ACTFibernet No, until now its not fixed nor resolved, kindly resolve the issue at the earliest.
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Nageshwarrao
(@Nageshw92856415) reported
@ACTFibernetHYD @ACTFibernet It has worst service ever experienced too much disconnects and raised complaint but not resolved given at stipulated time period. as we are in WFH it getting impact on productivity. SR10154327681362
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vinay
(@vinayrajl) reported
@airtelindia I moved from @ACTFibernet and u guys are providing pathetic speeds unable to stream videos ...can't raise a support case for slow speeds as well from airtel app ....pathetic ..fix the speeds or I will move back ...
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Katagi Nitin
(@nitinkatagi) reported
@ACTFibernet I need action on the person who was rude.....
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R Roshan Kumar
(@r_9160462516) reported
@ACT @ACTFibernet @ACTFibernetHYD It's becoming worst network day by day I am unable to use connection because of connectivity issues from past 1day and I am unable to raise the ticket from application nor I am unable to call to customer care. Is anything done here to customers.
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Sonal Raj
(@glitter_n_smile) reported
@ACTFibernet That’s the problem. I never registered with my mobile number.
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sujit kumar panda
(@panda_sujit) reported
@ACTFibernet worst service. You are cheating people. Same issue happening again and again. Please refund my money immediately else I will go for consumer complainant against you.
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krishna chandaka
(@kmnaidu) reported
@ACTFibernet We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10154347831102. Type *Help* to go to main menu.
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Ā. K@r¡m
(@makareem767) reported
@ACTFibernet Don't assist me assist to your technician's how to solve the issue which was happening every month 2 to 3 times
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Shafee Shaik
(@ShafeeShaik99) reported
@ACTFibernet Even after multiple calls and discussion none of my issues got resolved. Got a SMS on 18th March regarding a payment wavier but not yet credited to account even after 24 hrs later reminding the customer care. Everything is delayed from your end. No proper support.
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Dipil Jain
(@JainDipil) reported
@ACTFibernet Your team just closed the ticket without resolution !!
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Shafee Shaik
(@ShafeeShaik99) reported
@ACTFibernet Why there is no online option to downgrade a plan when you have an option to upgrade it through app. Can you please justify? Does it make any sense? Just to loot a few higher bucks in the name of service?
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Anvesh
(@anvesh507) reported
@ACTFibernet I need an immediate call back and a resolution today. I'm unable bear your lack of common sense, Inefficient processes& people. Will be proceeding ahead with alternate ISP connection, regulator complaints in second half if there's no update by then