ACT Outage

Is ACT having an outage right now?

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

 Some problems detected at ACT

ACT problems in the last 24 hours

ACT Outage Chart

February 28: Problems at ACT

ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(80.49%)
Wi-fi
(9.76%)
Total Blackout
(7.32%)
E-mail
(2.44%)

ACT Outage Map

The most recent outage reports and issues originated from Guntur, Melur, Hyderabad, PETROL BUNK ORR, Bengaluru, Rājendranagar, Chennai, New Delhi, Madhāpur, Medchal Malkajgiri, Vijayawada, Dharwad, Coimbatore, Mangalore and Pune.

Guntur Internet
Melur Internet
Hyderabad Total Blackout
Hyderabad Total Blackout
Chennai Internet
New Delhi Total Blackout

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • bijeshKum19 NoToCorruptn (@bijeshKum19) reported

    @ACTFibernet Took ur intrnt connection after talking to ur executive i am unable to get xtra 1500 gb now after paying.u can check call record.Quiet frustrating opened 2 tickets still closed by u saying not eligible.False promise to customer by @ACTFibernet @jagograhakjago

  • pavank_1234 Pavan kumar L (@pavank_1234) reported

    @ACTFibernet I contacted customer care several times and all requests closed without resolution.

  • amith1406 Amith Agarwal (@amith1406) reported

    @ACTFibernet @JioCare @Airtel_Presence The Worst Service i have ever faced in my Life with Act fiber Never Ever Suggest any one to take their service...their team never ever respond to any calls...they make promises but all will be bull shit...@Airtel_Presence @JioCare please let me know if you can help me for new

  • apoorv120297 Apoorv Mishra (@apoorv120297) reported

    @ACTFibernet I have discontinued the connection because your network in my building was damn bad. So kindly stop calling me for reconnection I am getting atleast 50 calls a day. If not then please let me know, I will look for the legal things.

  • vishnuakhilraj Themedtechmax (@vishnuakhilraj) reported

    @ACTFibernet My used id: 101361307972, Sangareddy, Hyderabad. The connection goes off when the power goes off. My important work is gone and bloody i had to wait. I am not paying for this type of shit. Claiming as a best service is not enough but showing is also important.

  • Thesoulof_LA Lakshmi Anand (@Thesoulof_LA) reported

    @ACTFibernet you are conveniently ignoring complaints. Shame on you! Your social media agent promised to get back to me in a couple hours and it’s been 4 days. How disrespectful you could be of your customers! I see why there is so much negative reviews about your company. #actfibernet WORST

  • venkyzp Venkatesh Venky (@venkyzp) reported

    @ACTFibernet SR10136226331042 Internet not working since yesterday, I have called customer care several times but problem not resolved, Expected resolution time is 28/02/2020 15:00, still no Internet. pathetic service .. #Actfibernet

  • iamMr_Reddy Mr.Reddy (@iamMr_Reddy) reported

    @ACTFibernet First worst experience with you to resolve my issue for this called customer care many times still no response Check inbox shared all further details, Service Request No- SR10136004124384 dated 20/02/2020 and also informed to Nodal Team still no Response.

  • twittokunal Kunal Shrivastava (@twittokunal) reported

    @ACTFibernet Internet is not working last 5 days at @saisunshinenagmani apartment and everyday i am calling and following up but everytime they are promising it will be resolve in couple of hours but there is not resolution till now. TT : SR10236137396852.

  • twittokunal Kunal Shrivastava (@twittokunal) reported

    I don't know whether this @ACTFibernet have money to resolve it. Don't download app it's worst as no tracking what is happening. No technician follow up. Fed up with ACT.

  • Guru03744209 Gurunadh (@Guru03744209) reported

    @ACTFibernet Hello Team..Today I have taken new membership and 6 months plan in chennai.During payment executive told within one hour they are going to give connection.Once payment done executive is not responding to my calls.For new customer also no proper service.6 hrs complete

  • Lokeshweta Shweta Lokesh (@Lokeshweta) reported

    @ACTFibernet Can you help me in ticket numbers SR10236257184634, SR10236257184640 etc, atleast 10 more tickets with the same issue. your Customer care is unable to understand the issue, your technician is unable to fix the issue. 1.5 month issue. #worstCustomerServiceACT

  • arambachalil Nitin Arambachalil (@arambachalil) reported

    .@ACTFibernet Account # 102011520818 - Not Working #ACTFibernet No joy with your support team.

  • nandighosha A Prakash (@nandighosha) reported

    @ACTFibernet guys, your incompetent staff have not been able to correct my address since 52 days. Customer care doesn’t arrange for a call back. Please arrange for a call back ASAP. DM me for my number.

  • Anu73879281 Anu (@Anu73879281) reported

    @ACTFibernet It’s been more than a week that internet is not coming. Ive given complaint wvery day including yesterday and its nit yet fixed. Even after giving a complaint again yesterday, not a single call or technician has called.

  • ImYousufquadri Mohammed Yousuf Baba (@ImYousufquadri) reported

    I'm very awful to say that without providing any resolution, your service technician closed the service request for reconnection of Internet service,but your technician didn't visited the location and stating that there is no feasibility to provide connection.@ACTFibernet

  • prash1301 Prashanth Giridharan (@prash1301) reported

    @ACTFibernet Paid Rs:2300 for #ACTFibernet A/cNo 103015397641 for installation of GX box direct line. All hassale because, #ACT cannot provide you internet connectivity if your local electicity is down. Customers forced to burn their wallets for ACT's technical inefficiency. #DelhiRiotTruth

  • RajvanshiArpit arpit rajvanshi (@RajvanshiArpit) reported

    @ACTFibernet No technician visited my place, worst service. I want compensation for the days when the connectivity was not there. 5-7 days this month or next month I am moving out !!!! @ACTFibernet

  • ishaansarkar ISHAAN SARKAR (@ishaansarkar) reported from PETROL BUNK ORR, State of Karnataka

    Work from home & Children's Board Exams @ACTFibernet you make life so difficult. No connectivity and solution takes more than 3 hours is your response. Absolutely not acceptable. #nointernet #TFSA

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @6prashu @ACTFibernet They are picking up calls on +917288999999 Thats where I raised request to remove this pathetic not working internet. Or try with different number maybe 😂 but make sure to raise refund request. why suffer!

  • Hwy99Boss AJ (@Hwy99Boss) reported

    @ACTFibernet It's 12 hours+ and still no resolution. Unbelievable!

  • SkinnygirlDee SkinnyGirlDiariez (@SkinnygirlDee) reported

    @ACTFibernet no body is able to fix a router. They are asking me to buy one ..can you cancel my subscription please. Will use @airtelindia @airtelindia pls dm me I need broadband connection

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @6prashu @ACTFibernet ask for refund and disconnect this pathetic service.

  • amith1406 Amith Agarwal (@amith1406) reported

    @ACTFibernet @airtelindia @JioCare Actfiber, Prospect # 101358491682, I have taken Giga [1GBPS] Connection and its been almost 10-12 Days n still they haven't given connection yet, made the payment and now if i call the Sales team guy who processed they never respond

  • 6prashu Prashanth Gandhidoss (@6prashu) reported

    @ACTFibernet Your service is pathetic! Before i made the payment the executives were so excited and responded instantly...after the payment no one picks the call for installation! Very bad service guys! #DigitalIndia #actfibernet

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @umarkhan13 @ACTFibernet Ask for refund, its gonna get worse most probably. I have used for less than a month where internet was down total of 72+ hours, its unbelievable in capital city.

  • dafusiamusic Hari Dafusia (@dafusiamusic) reported

    @ACTFibernet pls cancel my account ASAP!!! 103016093520

  • iamvuritla siva kumar (@iamvuritla) reported

    @ACTFibernet Hi support, We are completely unhappy and dis satisfied with your service.  It has been 24 hours and no resolution had  been made by your company and techincal staff. We lost internet from yesterday afternoon and customer care people are not providing any solution

  • jayjanyani Jayesh Janyani (@jayjanyani) reported

    @ACTFibernet thats so great that evry day u call them 4 internet not working, there executive comes nd bt irony is tht he sets d complaint to resldvd state b4 coming. And then leaves without resolving the issue. Untrained technician. Screwed with service.

  • im_sheenu Shree Nivas (@im_sheenu) reported

    @ACTFibernet Hi team, I'm trying to upgrade my plan but unable to do... Kindly help

  • akshayananddbg akshay anand (@akshayananddbg) reported

    Act ID102018390314 I m using act from last 18 months, I need to compln on daily basis stl reslutn is not done, charges are high service very bad, @ACTFibernet @telicomenikeshan

  • falaana_falaana Tushar Turkar (@falaana_falaana) reported

    @ACTFibernet From last 2 weeks every alternate day my internet stops working & everytime I have raise complaints which takes 4-5 hours to resolve. Additionally i guess the no. Of tickets i have raised till are more than the total working days of net connection. Please help.

  • prashanth Prashanth HN (@prashanth) reported

    @cruisemaniac @bibhasdn @_swanand @beardonomics @ACTFibernet May be their internet is down as well 😂

  • cruisemaniac Ashwin Murali (@cruisemaniac) reported

    @bibhasdn @_swanand @beardonomics @ACTFibernet Sad that all of us are ranting about it but @ACTFibernet won’t respond. Their customer support has gone down the drain. Given this shit show, I’m thinking Hathaway isn’t any different. Should try their network sometime!

  • Anu73879281 Anu (@Anu73879281) reported

    @ACTFibernet @Jagdish96030238 Even ive not been getting the internet from a week. Ive called daily and act customer care agents named Pradeep, Vasu and Vignesh they have been directly hanging up. Vasu has been totally unprofessional pradeep hung up twice. Daily my tickets ate being closed without resolving.

  • Anu73879281 Anu (@Anu73879281) reported

    @ACTFibernet ive been calling act daily from past few days as internet is not working from a week and your agents and supervisor named pradeep, vasu and vignesh have been hanging up. My email ID is an1ugupta@gmail you can check. I want them to be kicked out of the company.

  • Jagdish96030238 Jagdish (@Jagdish96030238) reported

    @ACTFibernet : this is regarding ticket SR1023623639712. Why you want till tomorrow 6 pm to resolve it. From past two days no internet. In next one hour if my issue is not resolved then ask your technician to come and disconnect it

  • Hwy99Boss AJ (@Hwy99Boss) reported

    @ACTFibernet I'm experiencing issues frequently now! Sometimes battery is down during power cut, and sometimes the connection itself! With so much dependency on internet for my work, I will consider moving to other provider if this things continues. SR10236235233376 & more.

  • Siddhar20316222 Siddharth Dash (@Siddhar20316222) reported

    @ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

  • Siddhar20316222 Siddharth Dash (@Siddhar20316222) reported

    @ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

  • Siddhar20316222 Siddharth Dash (@Siddhar20316222) reported

    @ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

  • Gigacore Santhosh (@Gigacore) reported

    @ACTFibernet I'm get 3 Mbps on 150 Mbps line. Internet was not working since yesterday, now it is connecting, but it is of no use. Please resolve. Ticket: SR10236199677382 has been Reopened.

  • gbkumar4 Bharat Gundubilli 🥛 (@gbkumar4) reported

    @ACTFibernet @ACTFibernetHYD I haven't received any response or call back for the same. Kindly do needful by resolving this issue which had been pending form 23rd February.

  • sharath_yella sushanth reddy yella (@sharath_yella) reported

    @ACTFibernet Oh you just hope me not to have a bad experience but you always give one every alternate day

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @aishwaryaBRao @ACTFibernet Call customer care and ask for refund dude, I just did it.

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @ISHWARABHATK @ACTFibernet Call customer care and ask for closure and refund. I just did it. #ACTsucks

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @SkinnygirlDee @ACTFibernet Same issue, No Internet for 29hours but I have raised disconnection/refund request. ACT is acting as its 1995, Internet is down for days and their incompetent team doesn't understand the problem. Call customer care and ask for refund, Get airtel/jiofiber #ACTsucks

  • Omg_Aquarian Aquarian (@Omg_Aquarian) reported

    @ACTFibernet my complaint number SR10236117509829.. this is regarding Refund

  • thampi_sree Sree Thampi (@thampi_sree) reported

    @ACTFibernet As I said before my internet connection has gone down twice in one month. I’ll cancel my act connection from next month

  • SkinnygirlDee SkinnyGirlDiariez (@SkinnygirlDee) reported

    It's been two days and they have the audacity to close the ticket. ACT Fibernet ticket no SR10236202860842 @ACTFibernet please fix I need the internet.

  • aishwaryaBRao Aishwarya Rao (@aishwaryaBRao) reported

    UPDATE: I received another call. Not an agent but an automated caller. I’m sorry @ACTFibernet I think I’m going to have to switch to another ISP in Chennai. This customer service is terrible.

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @FifaIndies @ACTFibernet This is what I am going to do in couple of hours, my internet is down for 30hours and these people are extremely dumb or probably scammers. Making customers suffer like no one else does. #ACTsucks

  • Cl0udMafia Saif Siddiqui (@Cl0udMafia) reported

    @ACTFibernet Stop fooling around, fix customers problems rather lying here. @Airtel_Presence @JioCare @TRAI @JagoGrahakJagoo @JagoGrahakJago_ @jagograhakjago @ConsumrConxion

  • raghavsy Raghav Yadalam (@raghavsy) reported

    @ACTFibernet would appreciate a resolution against my tickets raised, emails written. We have been following up with you now for over 1 month. Extremely disappointed with your support/service.

  • aishwaryaBRao Aishwarya Rao (@aishwaryaBRao) reported

    Half an hour after I made this post, I received a call from customer support telling me that they’re sorry and they wouldn’t bother me. 2hrs later I get a call from Sindhu asking me to reconnect. @ACTFibernet

  • MohdSoh00639496 Mohd Sohaib (@MohdSoh00639496) reported

    @ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

  • MohdSoh00639496 Mohd Sohaib (@MohdSoh00639496) reported

    @ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

  • MohdSoh00639496 Mohd Sohaib (@MohdSoh00639496) reported

    @ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

  • MohdSoh00639496 Mohd Sohaib (@MohdSoh00639496) reported

    @ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

  • GetOnlineKing Pawan Saxena (@GetOnlineKing) reported

    @ACTFibernet useless pathetic service