ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Madurai, Visakhapatnam, Pune, Chennai, Hyderabad, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur, Ludhiāna, Delhi and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Madurai |
Total Blackout | |
| Visakhapatnam |
Internet | |
| Pune |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chanchal Bhardwaj
(@Chancha23466089) reported
@ACTFibernet Any update even ur deadline on ticket SLA is almost over ? Do I need take help from @jagograhakjago & @TRAI
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Kumar
(@brajendakr) reported
@ACTFibernet temporary reslved the issue.ur eng spoke it is router issue you have to buy the router first time i heard i have to buy the router it is strange i @NYCDoITT such a worst service quality i think u have enough customer u r not able to give support please let me know discontinued
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PRITAM
(@pritam1245) reported
@ACTFibernetHYD @ACTFibernet Dear ACT. I have called customer care for 3 times for my disconnection. They are just putting me on mute and they are not talking with me. May I know why this unprofessional behaviour. #worstService#avoidACT
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Rajesh
(@ThisisRajesh_) reported
@ACTFibernet Internet not working since yesterday! Technicians not responding to calls.Account no 101427423049
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pankaj kumar
(@lovelypanky) reported
@ACTFibernet Very poor response and pathetic service from act fibernet.
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Premkumar
(@PremkumarWinner) reported
@ACTFibernet @KRISHNA83138665 I am feeling very worst service of ACT. No proper customer care. You got extra 1760₹. But not refund response from your end..i dropped mail to Coimbatore branch. But nothing is fixed. If it's continues you want to face this issue legally .
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nitinjoshi
(@nitinjoshihyd85) reported
@ACTFibernet Sorry I was late to reply you back...I was out of country back to India last week... I really appreciate your quick service happy with your service 5/5*
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J k jolly
(@jkj0905) reported
@ACTFibernet @ACTFibernet @ActfiberC My two accounts Nos 110638092910 and 110638071 320 internet not working properly. Not resolved despite reporting the same on ACT app. The net is not connecting to my laptop.the technician came saw and went back with out resolving it. Alas see.
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BK🇮🇳
(@bkolleri) reported
Is @ACTFibernet server down in Bangalore?
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Deepanshu Mittal
(@biotechIdiot) reported
Modern Extortion: Outdated hardware(a decade) to support modern internet speed and then request customers to upgrade on the pretext of faster connectivity. Faced the same with @ACTFibernet. Few like @JioCare provide the latest hardware, but sad you do not serve in my location.
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Hammu Kha
(@Hameedkhan16069) reported
@ACTFibernet shame on your service
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Suresh H
(@i_suresh) reported
@ACTFibernet It worked for 2 hours then went away again. All flats in our apartment have same issue of ACT not working
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SAQUIB
(@SAQUIB805) reported
@ACTFibernet I feel mobile operators in Bangalore are providing better service than you. Have been paying bills on time for 150 mbs and i get 5mbps on wifi. My mobile data is giving me 30+ Mbps Thanks @reliancejio
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Dinesh Nuti
(@DineshNuti) reported
@ACTFibernet The issue is yet to be resolved and I haven't received any callback yet.
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Praveen
(@Praveen_Sayz) reported
Hey @ACTFibernet This is regarding SR10164014443544 Your executive never spoke to me yet the request has been closed without being acted upon
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Tulasi
(@Tulasi53047403) reported
@ACTFibernet worest internet service..every day nights times internet not getting properly.i loss so much salary due to internet issues. now also same issue. I am not ready to use by tomorrow morning onwards
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 77th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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Empathetic Badass
(@FluffyMeggi) reported
Out of all your service agents Naveen,Gayatri and Pawan were patient and tried everything in their stride to serve me right . I've been anxious and harsh but yet they continued to be really nice...well done!! You guys deserve a raise!! @ACTFibernet
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shivanagavamsi
(@shivanagavamshi) reported
@ACTFibernet Guys - I'm facing and internet issue. Its not even allowing me to login to my account and also mobile App Its been 2hrs and i have raised a ticket. @ACTFibernet
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Subburu Manikanta
(@subburu_m) reported
ACT - Worst Broadband Service. Nearly 12 tickets raised in January month. Local agents are not responding. Customer Care is only for raising tickets not for resolving... @ACTFibernet @ACTFibernetHYD Iam From Hyderabad, Lalaguda Secunderabad. Id#(101013798190) #ACTFibernet #Bheem
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Jaswant_Mulagala
(@JaswantMulagala) reported
The worst internet service. Wifi not working for past 5+ hours and what do we get? After contacting the contact center, there was a message stating it'll be resolved after 7:30 in night. Wow amazing service by so called no.1 isp. This is the 3rd time this happened.@ACTFibernet
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Neeraj Agarwal
(@NeerajAlan) reported
@ACTFibernet very poor. Connection is down since morning. Also router stops working whenever it wants. Needs a restart twice daily at least
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Kishore Ganjir
(@kishoreganjir) reported
@ACTFibernet Woww what a service. Nobody attends the complaint. They just call and say we will check the equipment in your building and then nobody even attends and the ticket is closed !! So pathetic. And now again the internet is not working.
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Hi Team, Internet not working still Have raised the ticket long back but still no internet SR10264032774304 Please check and resolve soon Thanks
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Sharan
(@Sharan44318914) reported
@ACTFibernet No one reached me till now. Asked this person to call me back in 15 mins @ 6:30 around still no one called me or fixed the actual internet issue. This is the reason why I keep on saying that @ACTFibernet IS INCAPABLE AND IRRESPONSIBLE OF DEALING ISSUES.
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Dash Dangerous
(@Lockstar73) reported
@ACTFibernet when are we getting info on when the latency issues getting fixed?? it has been over 2 weeks now! Why are you not transparent with your customers??!
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Ashutosh Tyagi
(@ashutoshxyz) reported
@ACTFibernet anything you want to clear on this route warranty issue?
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NoChillZ
(@N0ChillZ5) reported
@ACTFibernet i am still experiencing 150 ping in fortnite , I have already contacted your customer care 2 weeks ago but it still hasn’t been fixed.
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Dinesh Nuti
(@DineshNuti) reported
@ACTFibernet Team, My internet has been down since 11 AM this morning(31st Jan) and the issue is not yet resolved; I'm working from home and it is really important to get this resolved at the earliest. My account Number - 101570258553. Reg No - 7032493969
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BK🇮🇳
(@bkolleri) reported
@ACTFibernet Your service is down for more than an hour now. When will it be back?