ACT service status: outage reports and connection issues
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (62%)
- Wi-fi (25%)
- Total Blackout (10%)
- E-mail (2%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Hyderabad, Chhindwāra, Vijayawada, Chennai, Jaipur, Delhi, Madurai, New Delhi, Dehra Dūn, Kolkata, Nashik, Mumbai, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 4 hours ago |
|
Bengaluru
|
Internet | 5 hours ago |
|
Bengaluru
|
Internet | 10 hours ago |
|
Visakhapatnam
|
Internet | 13 hours ago |
|
Hyderabad
|
Internet | 13 hours ago |
|
Chhindwāra
|
Internet | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Shyam Sundar (@shyamsundarg) reported@ACTFibernet What am I going to track? With ease? Internet is down and no one seems to be working on it to fix it.
-
vikas kumar (@vikas_612) reported@ACTFibernet Urgent escalation. Internet is down and office work is affected. Customer care keeps asking us to open new tickets instead of resolving the existing complaint. Ticket No: SR10280406243134 Please resolve this immediately.
-
Kartik (@kartik9173) reported@ACT_Issues @ACTFibernetHYD @ACTFibernet Account I- 101644321862 Too many issues with the Internet now a days. Kindly assist in resolving the issue
-
srikanth (@srisunraam) reportedHi @ACTFibernet , @FiberAct This is regarding Ticket no: SR10380431252560. It's 5 days now The previous two tickets were not resolved but closed. Can you please resolve the issue?
-
1 Million+ (@audiwate) reported@ACTFibernet Also please help me with the process to terminate the subscription, would like to switch to other vendor.. This will help me save my career… if it’s power outage and net going off makes sense, but Power was up and suddenly Internet goes in the middle of work, is annoying
-
Jinendra Kothari (@Jinukothari2) reported@ACTFibernet What is the update on the issue? Are you guys even planning to resolve this?
-
(Yasir) ياسِر (@cirith125) reported@ACTFibernet unable to login to selfcare actcorp, please help.
-
🚩Rajesh (@rajeshsah87) reported@Airtel_Presence @ACTFibernet let's wait till tomorrow, if the issue gets resolved its ok or else I would like to avail your service.
-
huh! is it me (@Avinash_ganapa) reported@ACTFibernet This is not the first time it’s happening, either fix it and solve the problem for good, or il proceed with consumer court with entire SR numbers for the last 1 year
-
Daniel Christopher (@DanielChris2000) reported@ACTFibernet Act fibernet just keeps showing how pathetic their service is! It's been three days since I raised a ticket for relocation and nobody has bothered to even call me. Support team keeps giving fake promises that the technician will be coming.
-
Suresh (@IMSuresh_Dreams) reported@ACTFibernet two days back only Internet started working again it’s down from evening today , what’s going on here ? This is totally unacceptable every week or month there is an issue….
-
Atharva Pandey (@Atharva93602372) reported1) Dear @ACTFibernet, My internet has been down since yesterday afternoon. I registered a complaint through your app immediately, but after generating a ticket there has been no update, no resolution, and no communication from your team. It's been over 24 hours without service.
-
ASHIK AHMED (@ashikahmed22) reported@ACTFibernet I have taken a new connection from you. I have paid you 9263 rupees two days ago but I have not received any call from your side for installation yet. This is a very bad act. It is a very distressing act from your side. This is very bad. Your ACT network company,
-
Nagakrishna Chodagam (@NagakrishnaCho1) reported@ACTFibernet speed is very low. Buffering and interrupting. I doubt if the service is as per the plan.
-
deepshi (@deepshi_af) reported@ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money
-
Raghava (@Gokusux) reported@ACTFibernet Have important calls today and the service is down, raised a ticket and they said it will get resolved by tomorrow morning. So, i just have to take a leave cause of your delayed service? Pathetic experience! Ticket : SR10280508822924
-
Mohammed Sahil Akbar (@94sahil) reported@ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804
-
Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reportedOn contacting customer support, we were informed that our complaint has been registered and the service will be resumed within the next 72 hours. Why should customers be left without internet for several days due to an internal account transfer process #ACTFibernet #PoorService
-
Yogananda (@Yoga7878) reported@ACTFibernet I am facing issues with my act from last 2 days till now no one contacted me. 102652370926 this is my customer id. How long your ******* service team will take to resolve my issue ? It’s very worst service from act.
-
Mandeep Walia (@WaliaMandeep) reported@ACTFibernetHYD , @ACTFibernet hello team, why is your service personnel recommending to get a new connection instead of continuing my current connection. And till now no action has been taken yet .
-
jesse pinkman (@iyer_ravindra) reported@ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist
-
Atharva Pandey (@Atharva93602372) reported@ACTFibernet 2) which is completely unacceptable for a broadband provider. Kindly stop sending automated responses and resolve the issue urgently. Ticket ID: [SR10780489440484] #ACTFibernet #PoorService
-
Shyam Sundar (@shyamsundarg) reported@ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI
-
UnApologetic Hindu (@KrishnKiKanya) reported@ACTFibernet @Hemanth20046222 Dude two weeks back two days no internet due to rain. Now again the same issue. How are we compensated?
-
Mohammed Sameer (@sameermoh) reported@ACTFibernet SR10180483914514 is still not resolved, the issue has been unresolved for 17 hours now. The ETR was 21:00 hrs. My day to day tasks are hampered because of your irresponsible messages and delay in resolving the issue with wrong ETR.
-
Kevin lians (@Conroy5751433) reportedInternet not working for 3 days SR10380426219274 @ACTFibernet @ACT_Issues
-
Mrinal Pandey (@Miru6695) reported@ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know
-
Rajenderreddy (@rajender4reddy) reported@ACTFibernet SR10180476603804 No internet for over 48 hours. Your team keeps changing the resolution time and making false commitments. We contacted the technician yesterday. He finally called and said he was at another site and would reach within an hour.
-
avijeet kumar (@avidno1) reported@ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service
-
Valar Morghulis (@Engineer_Libran) reported@ACTFibernet Can you pls arrange callback as your customer care is not working?