ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 12/26/2025 23:00

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, New Delhi, Hyderabad, Delhi, Kolhāpur, Mumbai, Coimbatore, Srīperumbūdūr, Ajmer, Lucknow, Uppiliyapuram, Tanjore and Ahmedabad.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Wi-fi
IndiaBengaluru Wi-fi
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sujith_AC Sujith (@Sujith_AC) reported

    @ACTFibernet please do respond to my issue, atleast thought i will get valid response by tweeting here but no employee's contacted me it's been 3days ago, please work on my issues asap

  • amitgupta Amit Gupta 💉💉 (@amitgupta) reported

    Hey @ACTFibernet - why does your connection goes down during power outage? This is a recent thing which has started happening & is unacceptable.

  • Padh99 Padh (@Padh99) reported

    @ACTFibernet dont blame the weather. The actual issue with my connection lies with Distribution Box were your engineers accepted this and still keep on dodging with fake commitment to rectify it. If its not been resolved within 2hrs, kindly compensate and cancel my account

  • Sushant48015833 Sushanth (@Sushant48015833) reported

    Hands down the worst Internet Service Provider in Tirupati @ACTFibernet , no response or assurance what so ever. All they say is that they're looking into it and that too inside their app. They ask us to send AGREE to a number for assistance and there'll be nothing of that sort.

  • krishna0804 Krishna Kanth (@krishna0804) reported

    @ACTFibernet internet is down from yesterday and it's happening frequently.

  • venkysuresh03 Bunty (@venkysuresh03) reported

    @ACTFibernet @ACTFibernetHYD I’m facing act network issue since 7 day. I don’t see anyone looking into my issue and Neredmet operations team person Anand is careless in fixing the issue. You people know we are doing work from home. Such a worst technical team. It’s shame on u

  • OneTeaspoonLife Anu K (@OneTeaspoonLife) reported

    @ACTFibernet whenever there is a power cut, internet shuts off. After several complaints, one of the UPS was replaced, now in less than a month, same issue.

  • bladenomics blade (@bladenomics) reported

    I just switched to @ACTFibernet which I had during the 2015 floods as well. Back then the damage was so severe, they just gave up on customer service and disconnected the customer service lines and didn't restore connections for months.

  • dr_madras mac (@dr_madras) reported

    @ACTFibernet internet not working since yesterday. No one is reachable. Ppl have to WFH. Kindly do the needful and respond.

  • imAnish_vm Anish (@imAnish_vm) reported

    @ACTFibernet What's the status? How long should I wait for my refund. It's unacceptable it's been more than 10 days now. It's cheating from your end. Nobody contacted and addressed my issue after I raised my refund request. I should probably file a case in consumer court. It's fraud

  • hearmeraawr bir (@hearmeraawr) reported

    @ACTFibernet hi internet not working since last evening. Raised compliant on app. So far no one called to attend. Pls help

  • spunkaj pankaj agarwal (@spunkaj) reported

    @ACTFibernet how do you claim to be a leading ISP when your connection is down every other day in Sahakaranagar Blore? Its now reaching a point of no return.

  • abhijit08171987 Abhijit Biswas (@abhijit08171987) reported

    @ACTFibernet Thanks for replying. But we have been giving opportunity to you for last few days. By this time your team should have done a RCA and fix the problem and not scratch the symptoms.

  • Asrarism Mohammed Asrar Ahmed (@Asrarism) reported

    Have not been getting internet for the past 8 days. Never expected this from @ACTFibernet. Have been calling the call centre for a week now. Internet wire from 7 houses are plugged out from the area box and we are asked to find an alternative by the technician. Unacceptable.

  • kpartha Partha Krishnaswamy (@kpartha) reported

    @ACTFibernet Request SR10363421002014 . I know you have given the time by 2PM today but want to ensure that it would be done. It has been down from yesterday morning for quite a few folks in the apartment. Looks like a junction box issue. Request you to look into this.

  • sahid098 Choudhury Sahid (@sahid098) reported

    @ACTFibernet So can please try to help me

  • Padh99 Padh (@Padh99) reported

    Not only slow speed. Now connection is dead for the past 36 hours. Read the tweet properly and reply to your customer @ACTFibernet

  • Creativ92037601 Creative (@Creativ92037601) reported

    @ACTFibernet pathetic service ..it's taking 10 days to initiate refund

  • pessiddhartha Siddhartha (@pessiddhartha) reported

    Ticket SR10263409157876 has been closed without my consent. Why and how is the team closing this without consent from customer? Special instruction set by management to skip on their responsibilities? @ACTFibernet @DoT_India take note of how they tactfully close complaints.

  • manishchand1992 manish chand (@manishchand1992) reported

    @ACTFibernet no internet. customer support says there is problem in junction box. after that no reply by customer support , very poor response.

  • devathikrishna KrishnaChaitanyaDevathi🇮🇳 (@devathikrishna) reported

    Thanks to @ACTFibernet for restoring the service. Internet is accessible since 9am today. Hope and wish no more issues.

  • payideti PAYIDETI RAGHU 7013550655,ELURU, W.G.Dt,AP,INDIA (@payideti) reported

    @ACTFibernet Just I received a message from you ,Dear ACT Customer, Subscription period of Your A/c no.106354365967 has expired. Pl Pay Rs.3768.84- TODAY to avoid suspension of service.I request to your high honour please adjust my current bill for your box purpose useing in .

  • abhijit08171987 Abhijit Biswas (@abhijit08171987) reported

    @ACTFibernet @ACTFibernetHYD Once upon a time we were proud of your service. But this week I have raised almost 6 tickets in last 7 days. I feel you should now start paying me for deligently informing you that your service is no longer great. Let me know what you think..

  • SOLKERRAGU RAGU (@SOLKERRAGU) reported

    @ACTFibernet Of course even i don't want this. Can u pl give me honourable exit from ur service. I shall be grateful. Ur team is so bad. Their outlook irritates me more than the real problem.

  • smrohith Rohith s.m (@smrohith) reported

    Frequent internet issues @ACTFibernet Is there a way to have this escalated ???This is going a very bad..every month atleast 3-4 times likes this!!!I can't keep waiting for you guys to come n see this every week..

  • sahid098 Choudhury Sahid (@sahid098) reported

    Dear act can you please help me to disconnect my connection act fiber net because iam not satisfied with your customers support and service its very slow .@ACTFibernet

  • Padh99 Padh (@Padh99) reported

    @ACTFibernet Past 10 days of slowest speed of just 50mbps - paid for 200mbps, upgraded to 300mbps as a part of diwali but was in same 50mbps. Last 36 hours before connection lost, still your engineers & CS team dodging. Paid ₹7616 for this kinda service?

  • niranjankumards నిరంజన్ కుమార్ (Niranjan Kumar) (@niranjankumards) reported

    @ACTFibernet Thanks it is working now. Mid night 12.30 AM, I could see the network connectivity & it prompt me to login and able to access broadband services after login. The case was closed too. May be it helps if you include the closure reason.

  • datta_raju Datta Raju (@datta_raju) reported

    @ACTFibernet closed existing ticket and given new ticket number SR10162692945011 . Also I got notice that if I don't pay bill in next 2 days my connection will be disconnected! why should I pay if you don't solve my problem for more than 2 months? #Actfiberpoorserice

  • datta_raju Datta Raju (@datta_raju) reported

    @ACTFibernet Dear @ACTFibernet, @ACTFibernetHYD sorry to say this, you guys are taking customers for granted. We do not have other service provider in our area which is why your not addressing issues for months. I got call from service engineer saying it will be done in 2 days,