ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Erode, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Erode |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Uppal
(@RajeshUppal1967) reported
@ACTFibernet @rsprasad @ACTFibernet Worst services by ACT fibernet. Beware of ACT FIBERNET. Casual reply on complaints in Delhi the capital of India. If they take 24hrs in Delhi. How will tackle other cities. Beware
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wanderlust_girl
(@miss_2386) reported
@ACTFibernet having the worst experience wit the Act, sooooooooooooooo disappointed with the service,every week have to raise a complaint, lost a whole day's salary thank to @ACTFibernet
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Rajesh Uppal
(@RajeshUppal1967) reported
@ACTFibernet @ACTFibernet Worst services by ACT fibernet. Beware of ACT FIBERNET. Casual reply on complaints in Delhi the capital of India. If they take 24hrs in Delhi. How will tackle other cities. Beware
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Ravinder Singh
(@mrravinder23) reported
Ticket SR11059086197505 Even after complaining several times, no action was taken, then I had to take the help of social media. Is this right. @ACTFibernet
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Sattar
(@Sattartony1) reported
@ACTFibernet Its to inform you that your executive came to our home in HYD, he went back saying that after launch going to fix the issue. I think his launch taking so long that may be he come after dinner tonight. Or maybe not. So is your service, ticket SR10159077977699
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Iam Ahmed
(@IamAhmed2704) reported
@ACTFibernet Your customer executive told he will be escalating my issue 🙏 waiting since 24hrs. No matter how fast you provide the internet speed your customer service always remains 0/5.
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Chandan Prasad
(@chandanprasad2) reported
@ACTFibernet Please do the needful ASAP, don't understand why the delay in service and you should listen to all the call where your technician is asking me to go for a different service provider.
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Sattar
(@Sattartony1) reported
@ACTFibernet Its to inform you that your executive came to our home in HYD, he went back saying that after launch going to fix the issue. I think his launch taking so long that may be he come after dinner tonight. Or maybe not. So is your service, I am deeply concern about your service
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Revanth
(@revz1236) reported
@NanDA_0411 @ACTFibernet Naku just 30 mins nunche solution enti
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@kushal_2605
(@kushal_2605) reported
@ACTFibernet Raised a relocation request on 1st July but still, there is no ACT person has contacted me yet. As well as unable to reach customer care executive. Just a dumb bot sending the same relocation form link again and again. Need urgent help #Act #WFH !!
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Ravi Teja 🇮🇳
(@pvsrteja) reported
@ACTFibernet Internet is not working from morning. I tried calling the customer care but no response. Unable to raise a request in the app/ WhatsApp as well. Looks like whole ACT internet is down . City - Visakhapatnam
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Krishna D
(@KrishnaVraju) reported
@ACTFibernet It's not been 24 hours the last complaint was resolved, from today morning the net is down again. What's wrong? I don't have enough time to raise SR's with you daily. Any permanent fix or disconnection??? #frustrated #impatience
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SriramSandeeP
(@ItsSriramP) reported
@ACTFibernet we are unable to use internet from past one hour in Visakhapatnam Gajuwaka pincode 530026 and unable to raise a request via WhatsApp as well kindly help to check on it on priority 🙏🏻🙏🏻
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Maya
(@mayamukundd) reported
@ACTFibernet your service is absolutely terrible! My WiFi stops working every two days and nobody comes to fix it. There’s nobody speak to regarding the issues either. I’ve tried calling every customer care number available on google, it says the numbers are switched off. Fix it.
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Bharat Chhabra
(@bchhabra4u) reported
@ACTFibernet pathetic service. Complaint logged in morning at 7PM and immediately got message that issue will be resolved by 5PM, without checking the issue. I am writing this message around 2PM and no one has visited to check then how come same be resolved.
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Ranga
(@Ranga50100108) reported
@ACTFibernet Your request SR10359058359422 is tentatively expected to be resolved by 7/5/2021 01:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. No response yet. Customer care number is also not reachable. What's going on? I am disappointed.
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Vijaya Bhaskar Vellala
(@VellalaVijaya) reported
@ACTFibernet I prefer my connection is closed and refund my money. Please suggest how to do so as your support as no info about closing connection either.
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Kanwar Anand
(@spacey_december) reported
@ACTFibernet all 3 of my Internet connections are down. This is despicable. #8130133600 is my registered mobile number
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ਰਾਜਾ ਢਿਲੋਂ
(@prabhu1322) reported
@ACTFibernetHYD @ACTFibernet Your internet sometimes work and sometimes dont When i restart my router it immediately works Is it an issue with isp due to some issue or do i have to change my router
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light baa
(@NanDA_0411) reported
@revz1236 @ACTFibernet we have notified our team anadu anna 24hrs lo resolution anadu inka atha patha ledu
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Chandan Prasad
(@chandanprasad2) reported
@ACTFibernet Please review the ticket SR10258912235878. Such a pathetic service by your team, N no. of time I have called customer care but the service person have not yet come for reconnection.
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Rajashekhar S
(@nitkraj) reported
@ACTFibernet no internet since yesterday morning. Complaint given, no action yet. Power supply to your box has failed. Need to change the supply point. Pl do it ASAP. Bangalore 9845853355
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Vijaya Bhaskar Vellala
(@VellalaVijaya) reported
@ACTFibernet SR10158845149272 is the ticket that was opened after struggling for 4 days with your app when no support was provided by your so called support. Now it's closed saying nothing and no communication. I got an email from Nodal officer HYD to open a new ticket. Please close connecti
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SuryaChandra
(@suryachandra88) reported
@ACTFibernet I was able to reach customer care later & the issue is resolved now. But, it's still very inconvenient. Most of the times it's coming as busy and try again later App is not very friendly like before. We used to have option to create a support ticket but it's no longer available
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Rajesh Uppal
(@RajeshUppal1967) reported
@ACTFibernet This is third reminder. No one neither contacted us nor internet connected. Very bad experience with act
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K Guru Prasad
(@Guru_Sayz) reported
@ACTFibernet extremely disappointed with your customer service @thesebrandssuck
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Soumya Moudgalya
(@SathyasoumyaV) reported
@ACTFibernet The issue is still not resolved such a pathetic service it’s been more than 2 days now
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venu
(@venuvv) reported
@ACTFibernet I'm completely disappointed with your service,after complaining about the service still there is no response from your side.
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Qamber Imam
(@syedqamberimam) reported
@ACTFibernet recently i have asked the customer care to change my address which they have entered wrong now after correction what they did was they added wrong and correct address together now need help to correct this please as there is no direct contact for customer care
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Kanwar Anand
(@spacey_december) reported
@ACTFibernet Account 110769133715 -- internet not working properly...please send someone to fix.