ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (70%)
- Wi-fi (21%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Coimbatore, Bengaluru, Chennai, Chhindwāra, Hyderabad, Visakhapatnam, Mumbai, Shimla, New Delhi, Kallakkurichchi, Delhi, Pune, Guntur, Nellore, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.
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Victor Emmanuel 👑 (@VictorEmmanuelN) reported@ACTFibernet I think before you can fix this @jio_fiber can install a new connection!
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Karthik (@KarthikeyanS01) reported@sachins44678181 @ACTFibernet @Srinivasa The ACT team is a bunch of cheaters and unprofessionals. Paid 6 months fee in advance. Not refunding now after cancelling the service within one month due to their inability to provide uninterrupted connectivity. Been with them for 10 years. Now just threatening me
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Muba•••• (@Mr_MA_Fighter) reported@Itz_Yazhan_ @ACTFibernet Idk I asked them for disconnection they didn't do. They don't even give resolution properly
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malleswar ganji (@GanjiMalleswar) reported@ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service
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SPR (@SprEinfach) reported@ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.
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Rahul (@Rahuldiddy2) reported@ACTFibernet Someone called me.. and closee ticket without resolution🙏 @ACTFibernet
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Vansh (@vansh_bajaj11) reported@ACTFibernet Internet, not working since 24 hours No service provided text immediately else I will remove the connection
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Vatsal Bajpai (@vatsalbajpai_) reportedHey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs
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sunil godithi (@sgodithi) reported@ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.
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Aman Kumar (@locate_aman) reported@ACTFibernet @ACTFibernetHYD SR# SR10181706560984 Internet not working, ETR is getting delayed. Do you people know the term "accountability"?
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Yogananda (@Yoga7878) reported@ACTFibernet Respective worst service provider in a month act is stop working for 4 days this is how your service is. Other than act remaining all are working good only. What a worst service it is.
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Aman Kumar (@locate_aman) reported@ACTFibernet I cant wait anymore now. 3 days without internet. Either solve my issue today or else take back your connection and give me my refund including 3 days without internet
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⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported@ACTFibernet If service was not available at my location, why did you take my payment and complete my KYC? I was repeatedly told that installation would be done today/tomorrow. Now you’re saying service is unavailable. Please explain. SR: SR10281716726487
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niranjan (@niranjanks91) reportedNo resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet
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Reiss (@ReissAFC) reported@ACTFibernet is one of the worst
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Singh Ranbeer (@socialevil2002) reported@ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.
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Durga Prasad (@durgaprasad__12) reportedIt didn't took 3 days , now the same issue again SR10181726603874.. Do look into the above ticket and resolve atleast within 2days !! @ACTFibernet @ACTFibernetHYD
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Saurav Chakraborty (@Saurav23121990) reported@ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.
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Tracmar@DCUO (@Sarat_Chimp) reportedThanks to the wonderful high speed service provided by you, I am sitting right on the floor next to my modem to perform any internet related activities as moving 1 metre away would cause the internet to stop. My mobile data plan is simply better. @ACTFibernet
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The Panda (@The_Cric_Panda) reported@ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t
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🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reportedHey @ACTFibernet, my internet in Rohini, Delhi has been completely dead for 40+ hours. Your support just emailed asking for another 48 hours-absolutely unacceptable!This is a clear violation of TRAI's 72-hour broadband fault limit. Wake up your Delhi team! #ACTFibernet#TRAI
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Sai kumar (@asaikk) reportedHey @ACTFibernet Highly frustrated with your service. Internet speeds are constantly fluctuating, and the signal drops entirely at times. To make it worse, my support ticket was closed without any intimation. I need a fast resolution! Ticket: [SR10581829926764]
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Aman Kumar (@locate_aman) reported@ACTFibernet My issue is still not resolved. Have some shame.
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Pavan (@pavanamar554) reported101012111304. Deepthisree nagar road no 27 every month internet issue why and what is happening. We have 5 connections in one apartment and suddenly today after 6 pm internet issue. Some work done at one pole and we don't have internet now. @ACTFibernet
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Rachit Mishra (@rachitmishra5) reported@ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744
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Mohammed riyaz ali (@Mohamme16541905) reported@ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad
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Yogesh Bhardwaj (@YogeshB20643297) reported@ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing
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Lakshmiprasad Marada (@LakshmiprasadM7) reportedFrequent Internet issues. Worst possible service @ACTFibernet
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Tyler Rake (@Baap_koMtSikha) reported@ACTFibernet This "earliest" takes 24 hours every single time. Whenever I call customer care, the only word they know is "wait". I am done with your terrible service and fake assurances. This is my last recharge. Closing my connection soon! 👎