ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Balakrishnan
(@Balakrishnan06) reported
@TRAI : Kindly look into the above issues, please investigate and take necessary action on @ACTFibernet they are fooling the customer in the name of internet service business.
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MZ
(@Doc_MZ_Diab) reported
Booked a new connection with @ACTFibernet, pathetic, from the get go. After 3 days, there is no info/timeline as to when they would do the installation. Imagine when I raise a complaint when I have network issues
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Piyush Prakash
(@Piper_Pike) reported
@ACTFibernet It's been two days since a ticket was raised regarding internet not working. Everytime I call to enquire, the estimated time of resolution gets pushed ahead by 6-8 hours. Can I please get a proper answer if the issue will even be resolved or not?
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K1NG CosmoPlayz ♛ 🇮🇳
(@CosmoPlayzYT) reported
Omfg 3rd internet outage this month It will only get fixed tomorrow.... @ACTFibernet ffs dude fix your issues Having to play on data only today ;(
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John Samuel
(@johnsaa) reported
@ACTFibernet I am just waiting on it and why did you guys close the ticket when the issue is not solved!?
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John Samuel
(@johnsaa) reported
@ACTFibernet I have no clue why the service has gone so bad. Is it because the customers have increased? We have been having frequent `no service`, and today is another day where your team closed the ticket without resolving the issue. Ticket number SR10366193129564 #actfibernet
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Saurav Das
(@SauravD16550316) reported
@ACTFibernet The Act Fibre Technician called and identified the problem, but yet to replace it. So the endless suffering continues. Worst set of Technicians for Act Fibre only in Bengaluru. Cursing myself for the Broadband Connection. 102644857501 is my ID..
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Sankaranarayanan
(@sankar1987s) reported
@ACTFibernet 500009 pincode facing internet outage since last 1 hour. Please check ASAP. No internet.
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VBR
(@vbr217) reported
@ACTFibernet Not even 5min backup. Why ACT has become so horrible. Are u gng to sell Act to someone or is it given to 3rd party. Your ticket number is SR10266195508604 #actfibernet #act #switchtoairtel
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Kranthi Kiran Battu
(@KranthiKiranBa4) reported
@ACTFibernet Very very worrest service ,,minimum common sense is not there to Customer service team,dont know how to talk with Customers, my problem is not solved from two days , ACT FIBERNET HYDERABAD, please don't refer @ACTFibernet
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Christopher
(@iamcracs) reported
@ACTFibernet Your team has been closing the rickets without resolving them. When contacted Customer Care they create fresh complaint no. Is this acceptable?
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Manoj Kumar
(@mkmanoj_k) reported
@ACTFibernet Internet not working SR10266194436654. Eta not received and service is still down. When will it be fixed?
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SALAAR REBEL 25
(@Shahul_Salaar) reported
Hello @ACTFibernet i requested for Shifting my connection to new Place 1 month ago where i have changed recently but your Team here are very rude Not working not doing the job or not giving a required info about why they're unable to do
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Vamsi Boddu
(@Vamsiboddu04) reported
@ACTFibernet Such a worst service and worst customer service.
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Vignesh
(@vickyvignesh681) reported
@ACTFibernet Hello Team,My Internet not working past 2days and ticket also raised and reopen today.There is a Problem in the box and the house Owner of the property they are not allowed to connect the line.Without internet in the festival session who can I manage
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santoshchauhan
(@santoshchauhan0) reported
Thank you for your patience. We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10166192310624 . @ACTFibernetHYD @ACTFibernet wt a worst net . 5 mins coming 5 mins going from last few days
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guruprasad.kr
(@guruprasad_kr) reported
Hi @ACTFibernet you guys are shameless beyond words. SR10266192488354 has been closed without resolution. I'm going to close the connection because your useless field employees are the most unprofessional bunch one can find.
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akhil sai
(@akhilsai423) reported
@ACTFibernet Worst service stop ur stupid services in tirupati. How many days u r taking resolve the issue.
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Tech Point Official
(@vijaygowdaking) reported
@ACTFibernet i have registered and complaint that ' internet is not working on 23th 5pm '. I'm working as freelancer in diwali, after taking order internet is not working, called 3times to C customer service they are saying it will resolve by 24th 4pm today. How should we work
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MZ
(@Doc_MZ_Diab) reported
@ACTFibernet Issue is, your agents give a 24hr deadline and NOTHING happens. No follow up, no further information. So, I have asked for a cancellation of service and I would expect a FULL REFUND since it was a deficiency of service from your side.
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Pawan
(@Pawnnag) reported
@ACTFibernet we have registered a complaint past 2 days, and there is no response such a pathetic service@chennaiactfiber
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John Samuel
(@johnsaa) reported
@ACTFibernet @ACTFibernet I am still waiting for the resolution of this issue.
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Suhas Chitrashekar
(@suhascshekar) reported
@ACTFibernet Nobody is replying on your customer care. This is ridiculous
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AnveshSoma
(@anveshsoma) reported
@ACTFibernet facing internet issues raised a service request #SR10166190801714. The promised time was 2pm today..No clue where it is , no update, no calls from technician. Pathetic service..will shift other internet services if it doesn't get resolved today!
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Balakrishnan
(@Balakrishnan06) reported
@ACTFibernet No one has been called me so far and the issue also not resolved. If it is not resolved within today, cancel my subscription with you and also i will definitely sue on you. This kind of fraud service should not exist in India which suck consumer hard earned money.
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Balakrishnan
(@Balakrishnan06) reported
@ACTFibernet : Please help to resolve it immediately to celebrate the Diwali properly and avoid unnecessary tension and bad impression of customer on ACT customer service support. Please expedite. If your cannot resolve immediately please go out of the this business please.
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Ahibaran Singh
(@ahibaransingh22) reported
@ACTFibernet The services of fibernet are still not in order and nobody from ACT has visited to restore the service at my residence. This very bad practice that after last week since you posted a message that Problem has been resolved just a false. The grievances still exist .Mob:9415094997
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Manoj Kumar
(@mkmanoj_k) reported
@ACTFibernet It's been 5 hrs, when will the issue be resolved?
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santoshchauhan
(@santoshchauhan0) reported
SR10166192310624 . @ACTFibernetHYD @ACTFibernet wt a worst net . 5 mins coming 5 mins going from last few days. Fed up wd ur service 😡😡😡😡😡
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Dishok Tanik
(@TDishok) reported
@ACTFibernet been 3 days no internet.. your customer service is a disgrace.. no one has information wat's going on ground.