ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Madurai, Visakhapatnam, Pune, Chennai, Bengaluru, Hyderabad, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur, Ludhiāna, Delhi and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Madurai |
Total Blackout | |
| Visakhapatnam |
Internet | |
| Pune |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
TV |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhusudan Kallur Purushothaman
(@MadhusudanKall1) reported
@ACTFibernet Do let me know if u want me to share those ACT technician numbers I dialed yesterday and they refused to help?? They are good for nothing. U actually lost one customer today. My neighbor also felt frustrated with ACT yesterday so today I am converting them to new ISP and leave u
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D.A Kumar
(@me_akaash) reported
@ACTFibernet STOP CHEATING PEOPLE AFTER TAKING MONEY AND NOT GIVING WHAT YOU CONFIRMED BEFORE ASKING FOR MONEY. DO NOT BE THE NO-1 CHEATER BROADBAND SERVICE PROVIDER. SACK THE EXECUTIVE WHO CHEATS. CHECK DM FOR DETAILS.
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sudhan
(@sudhansilas) reported
@ACTFibernet None of the action has been taken till now, I never seen a worst service like this, highly disappointed, even I have raised a ticket but none of them are called are took an action over it
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Lalitha N
(@LalithaLn) reported
@ACTFibernet 24 hrs and the issue remains unresolved. Pathetic people Shame on your service Disgusting. If you're not capable to handle, shut the business down. Dumb service experienced till date
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iam arjun
(@ArjunKadapa) reported
@ACTFibernet Still not working internet connection very slowly network
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santhosh
(@MaleyDba) reported
@ACTFibernet @ACTFibernetHYD I'm unable to login to app. Earlier I have disconnected Act service but now I'm unable to use it. Please advise if you will be giving same offer ad mentioned earlier that to pay only 50% of the bill for 2 months. 8919576419 @ACTFibernet
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Vinod
(@vinuip) reported
@ACTFibernet @KRISHNA83138665 Your Mobile App wont support IOS ? again a pure pathetic network
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Hitesh Dubey
(@Hiteshtodu) reported
Hi @ACTFibernet Internet service down. unable to raise the request via App. As its keep crashing, Neither the customer care number is reachable.
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernetHYD @ACTFibernet Hi there, Some of your team member call me yesterday regarding activation however I denied. As yesterday is last working day of month, your team member activated the service and today the bill generated. Kindly check.!!! Act fiber I'd : 101014601542
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Arpit 😷
(@life3o3) reported
@Tejasvi_Surya Sir, with all due respect,requesting for your esteemed help. Common people of bangalore have become victims of fraud with these kind of ACTs.There are lot of people suffering.@ACTFibernet has fooled a big number of people with such ill practices. Please help. n/n
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kortex
(@kortex98m) reported
@ACTFibernet we pay you time to time atleast make your service better I tried calling the customer care for my Internet issue and the phone isn't connecting after language selection and I wanted to change my phone number in the app I'm not having any access to my account.
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Vinod
(@vinuip) reported
@ACTFibernet @KRISHNA83138665 A pathetic customer care reply, suddenly your network collapsed and when called customer care they told it will take 24 hours to check the issue, You wont check it on priority even after the explanation give ? SR10364260502749,
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D.A Kumar
(@me_akaash) reported
@ACTFibernet First sack this idiot executive named BHANU from Hyderabad. For such people your image is being damaged. He knows only money, once paid he is changed, not even lifting calls.
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Gowtham Mano
(@GowthamMano2577) reported
@ACTFibernet still didn't get any call from ur side, u said will have cal in few minutes, this is bull ****. always dead slow and junk response, at anycost problem get solved, don't say silly junk reasons, v r paying charges correctly, so y can't u provide service properly @reliancejio @TRAI
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Shobhit Bakliwal
(@shobhitic) reported
@ACTFibernet hi, the wifi at my place is not working and when i try to generate otp to register a complaint, i am not getting any otp. please help
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Gowtham Mano
(@GowthamMano2577) reported
once again interrupt in network from ACT, very worst service provider, today was the 1st working day of the month and facing trouble, ACT fiber app also not working, pls help to clear issue asap, don't know why we facing this lack frequently @ACTFibernet @reliancejio @TRAI
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Lalitha N
(@LalithaLn) reported
@ACTFibernet you are useless, worthless broadband incapable of handling customer service requests, but pro in looting money #Shame
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Poornima
(@hsrgp) reported
@ACTFibernet Pathetic service. RANGE IS VERY BAD. KEEP DISCONNECTING. Not able to resolve the issue #customerservice #customersupport #broadband every other week issue with speed comes up
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Narayan Prasad
(@Naani_np) reported
@ACTFibernet Every month there is service outage and you people adjust zero to account dont know what sought of service is rendered
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Vizzy
(@vizzyno1) reported
@ACTFibernet Hi Team, your backend service is really pathetic. Our services has been disrupted when we chose to upgrade our plan and apparently it takes 48 hours to resolve . What a shame! #Pathetic
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Snehith
(@thebeardfarmer) reported
@ACTFibernet no internet since morning. Raised a ticket no response to it yet. The service executive not responding either. 11841555. ****** experience
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Hari Pudipeddi
(@harinathpv) reported
@ACTFibernet I paid for the home security camera. It was supposed to be closed by yesterday. But CC called and said it’s out of stock and I need to wait for 4 weeks. I asked her to refund the money. But she is refusing. Can u please help?
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Lalitha N
(@LalithaLn) reported
@ACTFibernet how can you do business pathetically and taking customers money for granted so nicely and disconnecting the internet and leaving us to trouble situation in the middle of work..Other service providers are far better in resolving the issues @JioFiberVoice @airtelindia
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Madhusudan Kallur Purushothaman
(@MadhusudanKall1) reported
@ACTFibernet That’s not correct. I received the call at night 8 pm after restoring network. I called up ACT customer care nd no help their i called up 3 ACT employees who installed nd technical expert at ACT my location and they refused to help. End of day I took new ISP to get internet.
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Hitesh Dubey
(@Hiteshtodu) reported
@ACTFibernet SR11064260769764 immediate action required. No internet service and it's impacting my work.
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Mohammed Habeeb
(@MDHabeeb24) reported
Dear @ACTFibernet My account number is A/c No 101586571934. I am facing frequent disconectivity of my network I have faced this issue thrice in February and your support team is taking 2 days to resolve tickets . @ACTFibernetHYD @ACTFibernet
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sudhan
(@sudhansilas) reported
@ACTFibernet this is ridiculous, Everymonth atleast there days there is service outage, I even raised a ticket but still none of the action takes place, I don't know you guys really care of your customers or not
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Arpit 😷
(@life3o3) reported
@Tejasvi_Surya With all due respect,requesting for your esteemed help. Common people of bangalore have become victims of fraud with these kind of ACTs. There are lot of people suffering. @ACTFibernet has fooled a big number of people with such ill practices. Please help. n/n
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skulldigger
(@satishbrain) reported
@ACTFibernet my internet is down for last three days.. ur customer care is lousy. Ur service engineers are unprofessional.. but ur bills are prompt. Y should I pay for last three days when u have provided third class service?? Can u disconnect my connection.I have better options
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Anisha Peter
(@PeterAnisha) reported
Hey @ACTFibernet so disappointed with your service. It's been 24 hours since we reconnected our account but we haven't received our router and connection.