ACT service status: outage reports and connection issues
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (63%)
- Wi-fi (27%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Mumbai, Chhindwāra, Chennai, Ahmedabad, Delhi, Guwahati, Greater Noida, Chandigarh, New Delhi, Coimbatore, Visakhapatnam, Jaipur, and Alwar.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 12 hours ago |
|
Bengaluru
|
Total Blackout | 14 hours ago |
|
Hyderabad
|
Total Blackout | 15 hours ago |
|
Hyderabad
|
Internet | 19 hours ago |
|
Mumbai
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Kanwar Anand (@spacey_december) reported@ACTFibernet despite multiple emails and requests my Internet connection isn’t working. 110117796933 Airtel would never do this, more expensive but reliable
-
1998🏏📽️🛕 (@sairamkaipa) reported@ACTFibernet One day passed still no action @ACTFibernet what a great service
-
Venki (@V_E_N_K_I_89) reported@ACTFibernet Act service people are closing the ticket without resolving the issues, what non ses is this.. are you people from government or private.. you act like government staff SR10280008034814
-
Manish Kutagal (@manishkutagal) reported@ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru
-
Aujas.Bhandari (@Bhandari_Aujas) reported@ACTFibernet No internet from 3.30 pm, almost every month I face some issue with the connection what a pathetic service are you providing. Resolve the same.
-
Harsha_vardhan.exr (@Harshav08181997) reported@ACTFibernet Still no response it’s have been successfully 30 days No response, no update in app, no call, The worst Fibernet in India is @ACTFibernet I already told my friends and family members to cancel the subscription from @ACTFibernet
-
Cravingpeace93 (@isdwlyhni) reported@ACTFibernet I stay in a place where mobile network connectivity is iffy. I rely heavily on act Wi-Fi. If this isn’t resolved by the weekend, it will have serious implications. I’ve already shared the ticket ID, please look into this.
-
Prasad Betadpur (@cintidoc) reported@ACTFibernet Our internet service had been down for over 30 hours. This company has stopped responding and has blocked all calls / any channel for live help! I can’t even cancel my subscription online. Is anyone accountable for them?
-
Nitish Singh (@Nitish37Singh) reported@ACTFibernet Your team promised relocation by 2 PM today. I cancelled a Jio request based on that.Your service is pathetic & this is outright negligence.If not done by 2 PM, disconnect my broadband immediately. Don't charge me from May 2, 2026.Any billing after May 1 will invite legal action
-
baanscommunity (@baanscommunity) reported@ACTFibernet I applied for a new ACT connection today and was promised same-day activation by the sales executive. However, after taking the payment, they are neither answering my calls nor providing the connection. This is very unprofessional. Please resolve this issue urgently
-
sridharcorby (@sridharvolvo) reportedAfter paying the amount for 6month ACT Bronze internet plan in madurai. Still no response from the Service team for connection. After the assurance from customer care in that connection will be given before today @3PM But no response from anybody, feels like scam. @ACTFibernet
-
Saif diwan (@Saifdiwan233431) reported@shrutivish38360 @ACTFibernet @FiberAct Evn I'm facing same issue after rising ticket they are closing
-
Ethish Kumar keerthi (@EShkeerthi) reportedHi @ACTFibernet, This is another complaint regarding SR10679997420664. There has been no resolution even after 3 days. I’m fed up, your team hasn’t even responded, which feels like pure disrespect to the customer.
-
A. (@rahman_arf35369) reported@ACTFibernet This is my LEGIT ACCOUNT NUMBER: 101342635880 RESTORE THE NETWORK AND YOUR TECHNICAL GLITCH ASAP!
-
DGMCITY BSNLJAIPUR (@dgmcity32689) reported@ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction.
-
Naman Purwar (@namanpurwar) reported@ACTFibernet @ACTBangalore @FiberAct The internet not working from 2 days no proper help and only delays. Fix this asap else will have to choose another operator. Bangalore-haralur
-
Rough on Roughnecks (@prakar) reported@ACTFibernetHYD @ACTFibernet MORE THAN A MONTH BEFORE,I DID A PLAN CHANGE USING APP, <<NOTHING HAS MOVED!!!>> Router Delivery -Field SR10179669674090 ETR: Work in Progress 3 CALLS TO CUSTOMER SERVICE NOTHING @GoI_MeitY
-
Arun Suresh (@ArunSure7) reported@ACTFibernet My internet's been playing hide-and-seek for over 8 hours! 👻 My service request (SR10280074743814) is also ghosting me, no updates after 6 hours. Trying to talk to a human through these bots is like navigating a digital graveyard! 💀🤖😤 #ACTFiberdown
-
Muzammil (@Muzammil4802522) reported@ACTFibernet I have to change the wiring connection of act Fibernet please send someone to near my location from past 3 days I am informing no one is reaching pathetic service
-
Inayat ulla (@Inu_Minu) reported@ACTFibernet @BlrCityPolice how is it that companies promise us and don't deliver. Very concerning. @ACTFibernet should be held responsible for unsatisfactory service and then lying for the same.
-
Shaiju R (@ShaijuR12) reported@ACTFibernet Day 2 issue still not fixed it's been more than 24hrs Ticket# SR10280007865474 Is that same excuse or any new excuse
-
Raghu (@Raghhu_visu) reported@ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody
-
Arocks Adi (@Arocks_Adi) reported@ACTFibernet you guys keep pushing resolution eatimated time SR10280005028034 Can’t attend office meetings because of this Outage for a few hours is understandable but it has been more than a day now Very disappointed Maybe time to finally make the switch
-
Chiranjeev Ranjan (@ranjanchiggy) reported@ACTFibernet While you were 'sincerely' resolving the issue, I have raised a disconnection request with Ref No SR10280059113809. Please 'ACT' on it swiftly (<48 hours), as 'promised' in txt msg.
-
Sunitha Nahar (@sunithanahar) reportedNever ever from the time we have got WiFi at home have we face outage this long . It’s been like 24 hours and tickets raised are ignored . Is #Jio better than #ACTFibernet ?
-
Rajeev Sharma (@Rajeev_advaitha) reportedACT Fibernet or acting company? Router dead since yesterday. False updates, no technician arrives, no call pickup, customer care clueless. Late fee for customers is strict. Where is accountability for service delay? @ACTFibernet @TRAI
-
ಅಭಿಷೇಕ್ Abhishek (@Abhishekf1) reported@thatguypraveen @ACTFibernet Heights of irony. Headquartered in Bengaluru but doesn't have customer service state's native/official language. Maybe they learnt from gothilla minister @DrParameshwara that Kannada is not needed in an "international cosmopolitan city" but yeah migrants languages are needed.
-
Hyster (@hystercy) reported@ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty
-
Pritam Pattanaik (@reach_pritam) reported@ACTFibernet Very poor experience after reconnecting your service. Raised 5 complaints in 1 month for frequent disconnections & slow speed. Latest ticket open for 2 days with no action. Service quality hasn’t improved at all. #PoorService
-
Inayat ulla (@Inu_Minu) reported@ACTFibernet @BlrCityPolice they have closed service tickets without servicing. How is the company operating cheating and frauring ppl. @ACTFibernet .