ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (24%)
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Total Blackout (10%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, New Delhi, Bengaluru, Ahmedabad, Jammu, Coimbatore, Hyderabad, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| New Delhi |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Ahmedabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Abdul Khadar
(@Shazam838) reported
Dear @ACTFibernetHYD @ACTFibernet what is the solution to my issue, i had called several times to your customer support and no one seems to care about the customer. Do you guys have any accountability towards the issues customers are facing? Your service reps do not care at all
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Harsh
(@HiHarshSinghal) reported
@Airtel_Presence Ok guys. Let me give you a solution. Just connect the always cut Airtel wire to the @ACTFibernet wire that is hanging on the lower branch of the same tree. Thats it. Problem solved. Save your engineers time and send him to fix connections where @ACTFibernet not next to it.
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Prabakar Murali
(@rahulmurali88) reported
@ACTFibernet It's already late and no resolution provided yet. I didn't had any issues using ACT in Chennai whereas the service is pathetic in Bangalore. Facing frequent disconnection and the internet isn't consistent. Complaint No: SR10265215525334
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Pushpanjali singh
(@pushpanjalisin1) reported
@ACTFibernet called customer care multiple times, no clue when will the relocation happen. Like the worst!!!! Service in bangalore
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Satyabharadwaja
(@satyabharadwaja) reported
@ACTFibernet Second request :SR10165218121224 has been filed in less than 15 days for the internet connectivity issues..Could you please speed up ?
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CA Aaditya Mishra
(@Aaadityamishra) reported
@ACTFibernet No action taken by support team yet, please speed this up.
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charanjeet singh
(@charanj70894572) reported
@ACTFibernet 9811862288 and city name - New Delhi request you to take strict action against the fraudiest person in your company who kept money from people and do fraud that kimd of person should be sent to Jail or suspended immediately. I have file an police complaint also against him.
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mehul
(@mehulkothari295) reported
@ACTFibernet My Wi-Fi is not working again today
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Shaz
(@hailshaz) reported
@ACTFibernet The internet connection is down from 5:00pm today in immadihalli road whitefield Bangalore area and is expected to be completed by 6pm tomorrow..Kindly expedite the solution by morning so that it doesn't affect people's work tomorrow...Complaint no. SR10265216894984
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Faizan Patel
(@faizanpatel) reported
Guys your net is down yet again! I am seriously tired of this service every month. @ACTFibernet
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Shaz
(@hailshaz) reported
@ACTFibernet internet connection is down from 5:00pm today in immadihalli road whitefield Bangalore area and is expected to be completed by 6pm tomorrow..Kindly expedite the solution by morning so that it doesn't affect people's work tomorrow.... Complaint no. SR10265216894984
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Aruna Punn
(@ArunaPunn) reported
@ACTFibernet Seriously you people are the worst..after complaining I *** my internet for few hours and now again I have an issue and I am with no internet...please come and do my office work...feeling like abusing you..getting that much of temper on u people...Do your Job righteously
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Shaz
(@hailshaz) reported
@ACTFibernet 15 hours and still no internet..... Yesterday 5 pm it got disconnected...... Till now no resolution... No response from the team regarding the same....
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harish
(@harishMalani73) reported
@ACTFibernet My ACT fibre internet connection shows red light not working pl resolve this issue mob 9904636243
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Chanpram
(@Chandan85098420) reported
@ACTFibernet @KRISHNA83138665 Noresponse from ACT. Very poor service. Standard response - our team is looking at your issues. No resolution on ground!
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Pradee
(@Pradee72078039) reported
@ACTFibernet I thought ACT means Always customer tuned..... But now I Feel Always Customer Trouble.... Thank you for suspending my Internet...
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Gautam Jagannath
(@GautamJagannat1) reported
@reliancejio Thabk god I cancelled the Jio Fibernet. It’s probably one of the worst service ever in planet earth. Never even go for jio intetnet, as they have one of the worst customer service ever. I am just waiting for @ACTFibernet to install my new internet at home.
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Aamir Baig
(@King_Umar_001) reported
Again the internet issue even after promising there wont be any problem still no internet @ACTFibernetHYD @ACTFibernet if you can't provide good servicedon't make make promises.I ve been workingfrom home Its a total loss for me and I think its the time to switch to other provider
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Gandham Isaac
(@gandhamisaac) reported
@ACTFibernet this is happening every time. Every time internet is disconnecting. Your ticket number is SR10165216992284. Not good service and net. Pls retrieve the net connection.
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Pushpanjali singh
(@pushpanjalisin1) reported
@ACTFibernet worst service ever!! From 3 days am trying to get my connection relocated. Raised the request 5 days back!!!!
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Prabakar Murali
(@rahulmurali88) reported
Time to switch to other competitors. @ACTFibernet is not providing good service and facing frequent disconnection. Raised a complaint yesterday and it is unattended yet. #actfibernet
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Rowdy2
(@mraoc22) reported
@DevAshi17147664 Never touch #jiofibre again, really service is horrible. Go for @ACTFibernet
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Aamir Baig
(@King_Umar_001) reported
Terrible experience using your broadband services @ACTFibernet @ACTFibernetHYD .A local broadband service provider can provide a good service ,but you been a national company cannot provide uninterrupted service and then make promises of having uninterrupted services#actfibernet
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Rajesh Somisetty
(@rajeshraj014) reported
Dear Act, I am facing issues with internet connection, my internet goes off immediately after power goes off, i raised ticket multiple times, but those were closed in next couple of days, but still I am facing the issue recurring. SR10265217561524 @ACTFibernet @actfibernetbglr
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Mobile Gearz
(@mobilegearz) reported
@ACTFibernet Internet down and it's been more than 24hrs, the issue isn't resolved yet. Can't work because of this issue either SR10165212007294
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Mobile Gearz
(@mobilegearz) reported
@ACTFibernet Not even one Technian turned up or anything. All i see is Service Ticket has been raised and it's past given time too.
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Nisarg Patel
(@RupaniNisarg) reported
Hello @ACTFibernet Internet not working since yesterday evening , Raised complaint still not resolved.
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Arasu R
(@ArasuR11) reported
@ACTFibernet my ticket has been closed without even resolving the issue
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Ravi
(@yvravi68) reported
@ACTFibernet Hello Team, My account No is 101649194088. Broad band is not working for the past 3 days. Please advise what to do . Thanks for the excellent service. I think now we have to depend Mobile internet till you find time and rectify the issue
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Kiran M
(@kiranmsj) reported
@ACTFibernet can you provide reachable monitored customer care number