ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (68%)
- Wi-fi (23%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chhindwāra, Bengaluru, Delhi, Hyderabad, Kanpur, Chennai, Coimbatore, Lucknow, Ahmedabad, East Delhi, New Delhi, Ludhiāna, Mumbai, Kolkata, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 3 hours ago |
|
Bengaluru
|
Wi-fi | 10 hours ago |
|
Bengaluru
|
Wi-fi | 11 hours ago |
|
Delhi
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Chhindwāra
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MOHANA PRIYA (@mohanapriyare) reported@ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect
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SS (@Sunshine_Soniya) reported@ACTFibernet But will you be able to resolve the issue by 1 pm today as mentioned in the app? It's been a day without the internet and you think only saying sorry will make things better? How am I suppose to work without the internet?
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UtdBake21 (@quietsignalhz) reported@ACTFibernet So after clearly mentioning that I want my service to be deactivated from 1st Aug 2026, you have gone ahead and deactivated it from today, leaving me stranded in the middle of a working day. I have absolutely no words for you guys. The worst possible ISP in India.
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ashwinu (@ash_winu) reported@ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action
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srikanth rompally (@srikanthro38805) reportedWorest service @ACTFibernet
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Subramani Gurumurthi (@subgursporty) reported@ACTFibernet your customer service is non existent
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Vijin C J (@cjvijin) reported@ACTFibernet My complaint no is SR10381474176154. i facing internet issue every alternative day...its taking more than a day to fix this issue. how will people work with this kind of net work issues
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K (@Kritikaa014) reported@JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?
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Sidharth74 (@Sidharth_74) reported@ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet Irs been morethan a week now. Still there is no resolution. It seems you only give the resolution for public grievances. Let me open another grievance.
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Bibin Bharath (@R3N3g4d300) reported@ACTFibernet seems to be an ongoing issue. Lost internet today since morning 9am and only response is the generic one where eta for fix is evening 9pm and it is still not resolved at 10pm. Extremely frustrating!!
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விவசாயி (@Vairavan_V) reported@ACTFibernet One Of the worst service provider in chennai.. Frequent disturbances in internet connection since 15 days. Technicians coming and going but no resut. Better to Deactivate and live peaceful. Worst and worst
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Akash (@Akash_DT_91) reported@Airtel_Presence - Such a **** service provider you are in #nashik neither your Internet is working on postpaid nor WiFi Shame on you for such service @ACTFibernet is better service provider than you unfortunately they don’t provide service here
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Sagar Reddy (@sagarreddy) reported@ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?
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விவசாயி (@Vairavan_V) reported@ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account
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ManiAC (@HereIsMani13) reported@ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet @ACTFibernet The pathetic quality of service is at display again, there's no internet and ETA to fix it by 1 pm has elapsed again.. if there was competition to be come worlds worst ISP you're KILLING IT
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FinProfz (@Finprofz) reported@ACTFibernet Pathetic . No resolution till now @jagograhakjago
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Ramu (@Ramu12463883) reportedAbsolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown
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Rammurti Bhardwaj (@itsme_rammurti) reported@ACTFibernet Thank you for your support #ACT Your technician has collected the router from my place.. He was very supportive and professional👏 I would like to give him ⭐⭐⭐⭐⭐ for his support..
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Uday 😛 (@Saibrahmam5) reportedDear @ACTFibernet, It's been 3 days without internet. I've called your customer support nearly 10 times, and every time I was promised the issue would be resolved "within the next 4 hours." Not a single technician has visited or even attempted to diagnose the problem.
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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sreekanth_charan (@sreekanth0510) reported@ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum
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veerarock (@tangelea) reported@ACTFibernet As usual, I’ve now received a second ETA. It’s been 24 hours since the issue started, and your team is still working on it. I’m still unable to contact technician Sravan(8712606419), as he isn’t responding to my calls. What kind of support is this? @ACTFibernet @ACTFibernetHYD
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MR KAATS (@mr_kaats) reportedThe audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet
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MR KAATS (@mr_kaats) reportedMy connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet
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Gopal Iyengar (@gopiye) reported@ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.
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veerarock (@tangelea) reported@ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.
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Sanjay Singh (@sanjayrathore36) reported@ACTFibernet Worst services in Lucknow .
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pavan pola (@pola33322) reported@ACTFibernet How to cancel the installation and activation