ACT service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (24%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)
• Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, Mumbai, Bengaluru, Delhi, Ahmedabad, Pathanāmthitta, Chhindwāra, Visakhapatnam, Jodhpur, New Delhi, Coimbatore, Vijayawada, Jaipur, and Madurai.

City	Problem Type	Report Time
Chennai	Internet	5 hours ago
Hyderabad	Internet	8 hours ago
Mumbai	Wi-fi	13 hours ago
Bengaluru	Internet	13 hours ago
Bengaluru	Internet	15 hours ago
Delhi	Internet	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  s19hubham (@s19hubham) reported 1 minute ago

  Hi @ACTFibernet - signed up for the WiFi today. Your support agent confirmed it will be installed today but no action taken yet inspite of paying for 3 months already. Please help. Account ID - 110806926073

• 
  Sachit Bhat (@SachitRidesAway) reported 3 minutes ago

  @ACTFibernet your internet services are as bad as BSNL. EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. I have taken the mesh router and pay way high for it. And your customer service is so bad. Can't even get in touch with your Customer service team. #bangalore

• 
  tirthankar behera (@tirthankar_nitj) reported 4 minutes ago

  @ACTFibernet How will I check my ETR, my Internet is not working. Please resolve ASAP. @FiberAct

• 
  BVasuB (@BVasuB1) reported 5 minutes ago

  @ACTFibernet Overall service and the response from your team is pathetic.

• 
  manish dagar (@manishd19654828) reported 10 minutes ago

  @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.

• 
  KONIDELA (@glass_vote) reported 14 minutes ago

  @driven_at_home @ACTFibernet @ACTFibernetHYD This is the fourth day I am completely without internet. Your team has given me six false ETRs in four days, and even the ETR promised by your Nodal Officer has lapsed. Your customer service is bottom-tier and deeply frustrating.SR10180665320964

• 
  Ravindra Pal singh (@silentjackle) reported 16 minutes ago

  I WFH. Attaching call logs to show how many times I've tried reaching out. Fix it TODAY. #ACTFiberNet

• 
  Rahul (@rahulpoddar77) reported 17 minutes ago

  @ACTFibernet Issue is there again by the way, there is a new cut every day and your engineers have no clue and zero proactiveness from your side

• 
  Anil Kumar Komari (@KomariAnilKumar) reported 17 minutes ago

  @ACTFibernet same worst support again...don't take @ACTFibernet.

• 
  kamalraj (@kamalclassic1) reported 18 minutes ago

  @ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr

• 
  senthilkumar (@tsktsk123) reported 18 minutes ago

  @ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054

• 
  Inayat ulla (@Inu_Minu) reported 19 minutes ago

  @ACTFibernet Your technical team disconnected my call. This is your service ? @ACTFibernet

• 
  Sanjay Debnath (@sanjaydebnath86) reported 20 minutes ago

  Hi @ACTFibernet Buffering issue still persist. I m unable to watch movies online. For this issue I hv raised complaints multiple times, technicians always provide temprary solutions & gt a lot of showoff calls 4m cust care 2 know the reason bt no permanent resoln provided yet

• 
  thunder⚡flash (@Shubh_akar06) reported 21 minutes ago

  @ACTFibernet Act a/c 102804998602 I don't want your service please I'm tired now i want my money back. Your service team is so worst i can't deal with them in my work time. I bought your network for my mom and now I'm regretting for that decision.

• 
  Rahul Agarwal (@Vakil__Saab) reported 21 minutes ago

  @ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol

• 
  Vipul Goel (@VipulGoel12) reported 28 minutes ago

  My internet not working for last 3 days. I've raised ticket on app but no action has been taken. Stopped working next day after I paid the bill and cancelled Disconnection request. Regretting my decision to continue with this ****** company. Please refund me. @ACTFibernet

• 
  Tushar (@Qtiyapaa) reported 34 minutes ago

  @ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?

• 
  SYED SALMAN (@salmantheboxing) reported 37 minutes ago

  @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

• 
  ధనం-ఇంధనం! (@psseshank11) reported 38 minutes ago

  @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

• 
  Tushar (@Qtiyapaa) reported 40 minutes ago

  @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

• 
  A Sceptical Man (@WhyDan4) reported 43 minutes ago

  @ACTFibernet Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎

• 
  చలో నవ నిర్మాణ సభ (@crimetobehonest) reported 44 minutes ago

  are making deals with corporations and mandating to take connections through you only to **** service customers. Life had been so good with @ACTFibernet @ACTFibernetHYD, then came this Airtel a**hole.

• 
  Naruto (@mallik015) reported 49 minutes ago

  Dear ACT Fibernet,@ACTFibernet you charge extra fees and late penalties, but your internet is down frequently and customer support simply disconnects calls without resolving issues. Very disappointing service. #ACTFibernet Stop charging extra penalties as late fees

• 
  Kannan (@saffronisgood) reported 49 minutes ago

  @ACTFibernet It’s done and resolved for now. Constant follow up 48 hours from customer, for after sales service call which is prepaid 6 months in advance? No customer service contact point,one app, that doesn’t help in resolving actual human problems. Internet is lifeline to survive. Pls.

• 
  Ganti M S Rao (@ganti_rao) reported 49 minutes ago

  @nsitharaman @ACTFibernet @JM_Scindia Mr. Sunder Raju, Chairman Atria Convergence Technologies (ACT). Sir, On 01.06.2026 Paid ₹3424.00 ACT for Wi-Fi. Requested Mr Manikumar to provided invoce/bill against the payment made. Telling stories Not responding. Pl help me

• 
  Pushpa (@PushpaMuthyam) reported 54 minutes ago

  @ACTFibernet 45 days 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc-101799520914. When do I get my money back? @jagograhakjago

• 
  𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported 54 minutes ago

  @ACTFibernet Hey worst service provider @ACTFibernet Ignoring is not a solution Wakeup and answer

• 
  Hanu Rao (@HanuRaoG) reported 56 minutes ago

  @ACTFibernet It’s Wi-Fi drop issue… already technician visited 2 weeks back and told other also facing similar issue in the town. After that no resolution provided. Please work the original ticket and make the things fast.

• 
  Avinash Shishoo (@laidback1954) reported 56 minutes ago

  @ACTFibernet As an existing customer, trying to get in touch with you for some issue. Can you revert please ?

• 
  Siddhartha Mitra (@smsid1988) reported 58 minutes ago

  @ACTFibernet The issue is resolved now ..