ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Coimbatore, Srīperumbūdūr, Ajmer, Lucknow, Uppiliyapuram and Tanjore.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sayantan Banerjee🇮🇳
(@redsrocks) reported
@ACTFibernet @staynaughtycool Do you guys provide service in Kolkata & it's sub-urban areas?
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Harmeet S Rattan
(@HarmeetRattan) reported
@ACTFibernet there are companies that start well, take over well, but then don’t manage well and go down the well — and you guys are running toward that deep well....
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Sreyas Udayavarman
(@sandromeseven) reported
I’ve been constantly trying to reach out to customer care but your contact numbers just doesn’t work. I’ve officially filed a consumer affairs complaint regarding my continued issue with ACT. Please give me a call back and send in an on field engineer. @ACTFibernet
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Vipul Patel
(@presidentpatel) reported
@ACTFibernet @ACTFibernetHYD its been more than 24 hours i am still waiting for my internet issue to resolve they closed ticket without verifying internet is working or not.. thats why @reliancejio is wining #goodbyact your service qualitiy went down
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Rupesh Devikar
(@devikarrupesh) reported
@ACTFibernet I have been trying to contact the customer care and it says that act does not provide router, the office teams tells that it will get changed in 48 hrs, I don't know why everybody has different story.
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Mr.ImtiyazUddin
(@imtiyazcrazy46) reported
@ACTFibernet i have complaint 2days regarding Connection problem in my Office still its Pending Is this your Service ? Need to solve asap Address:- Sakina Complex Mehdipatnam x road Hyd..500028
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Ashish monty
(@Mohanty70Monty) reported
@ACTFibernet @CMOTamilNadu Fraud company and worst service... zero customer orientation
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Anand Mangalam
(@anandmangalam) reported
@ACTFibernet It is 24 hours and no one has got back yet ... I think management should review and revamp eisting method for service delivery
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dAmon salvator
(@dAmonsa01316756) reported
@ACTFibernet @ACTFibernetHYD No proper customer support and your network sucks, want my money back fed up with this broadband 😖
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Shresth Banerjee
(@shresthbanerjee) reported
@ACTFibernet Do u take 7 days to join a line and u don’t have anyone no the customer care
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Arun
(@Arun19101993) reported
@ACTFibernet i have got a connection from my registered mobile number 9003862969 for one month on dec 2020. I cancelled connection and returned device. Till now not getting back deposit money.many followups till now not getting back my deposit.Worst service provider.Go for jio.
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Akash Dey
(@akashdey936) reported
PT2! I specifically pointed out the problem. It's about 72 hrs now and they still giving the same robotic responses! The field tech is so expert that he couldn't locate their own internet box in their assigned location! @ACTFibernet My wrk is getting impacted!WFH is no joke!😡
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Ashy_slashy
(@ashyslash) reported
SR10152637769652. I have given the missed call and also the text message for confirmation to the number that was mentioned still now no response. I have login at 3 pm. When will this be resolved? @ACTFibernet
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Soumya Moudgalya
(@SathyasoumyaV) reported
@ACTFibernet This what you believe but the issue is not fixed internet is working can you please cancel my account I would like switch to other service provider cos your service is pathetic
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ganesh saunshi
(@GaneshSaunshi) reported
@ACTFibernet SR10252601478228 -Ticket is again closed without any refund. If you are doing it only for the sake of following process but not for the purpose of solving the customer problem, what is the use of even having the policies. Agent say there is no such policy for refund @ACTFibernet
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sravankumar
(@sravanchintha) reported
Dear @ACTFibernet, are technicians available in hyderabad? I have been calling customer care from 5 days, they are following same 4 hours concept since then for reconnection. I don't know concept is that. There is no proper follow up and response. @ACTFibernetHYD
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AnandHegde
(@hegde_anand) reported
@ACTFibernet my internet got suspended. Have an issue with Bill and am not able to contact customer support until bill is paid. If not resolved soon I will not be using #ActFibernet again
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Ajay Jasra
(@Jasra_G) reported
@ACTFibernet net not working at Press Enclave Saket
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Ashish monty
(@Mohanty70Monty) reported
@ACTFibernet worst experience and you are frauds...u cut cost by not having a singke butt on seat in ur call centers...my net is down last 4 days and yet to hear from you...call me you frauds...9840711600
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Vishal kumar
(@Vishalk69889136) reported
@Atheist_Krishna @airtelbroad @ACTFibernet is far better,been using in Hyderabad since several years, hardly faced any issue till now
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Ashish monty
(@Mohanty70Monty) reported
@ACTFibernet #Act you guys paid the jury money to get this award.. I raised a trouble shooting ticket 3 days back and got no response...internet is down last 3 days.. but you jerks, wheni raised a sales inquiry ticket just to check. I hit bleady multiple calls...how rhe hell can you sell
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Bauji
(@Bauji__) reported
@ashyslash @ACTFibernet Fb login ah
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ikram
(@ikram2034) reported
@ACTFibernet Still the same issue , juts false promises , this happens every Wednesday and off till Friday , am waiting for export date so that I can disconnect the subscription
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Chetan C
(@chetan0930) reported
@ACTFibernet Disconnect my service on February 27th. No one from ACT called me to speak regarding disconnection. You can remove my phone number and email from Feb 27th as I don't want any further communication.
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Saurav Roy
(@SauravR43834920) reported
@Airtel_Presence @airtelindia if I dnt get my connection back before 3 PM today.. U guys better come and take ur box and wires away.. @ACTFibernet I guess u will give better service to me and I will welcome ur thoughts on it
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clarence F
(@clarenc06815734) reported
@ACTFibernet I have dne 2 payments in this month one of 1250 & just 1050 now as i could not afford the connection deactivated. bt now evem after paying the balance my internet is not working @ACTFibernet
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sravankumar
(@sravanchintha) reported
Dear @ACTFibernet, are technicians available in hyderabad? I have been calling customer care from 5 days, they are following same 4 hours concept since then. I don't know concept is that. There is no proper follow up and response. @ACTFibernetHYD
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Murugan Sankar
(@muruganmaddy) reported
@ACTFibernet internet not working SR10352643547072.
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Suchitra Vatnala
(@VatnalaSuchitra) reported
@ACTFibernet Pathetic service. I feel frustrated. Frequent internet issues when are nvr addressed on time. I don't understand y u pple don't wrk on multiple shifts. Prblm is now, resolution is provided 2 days later. Disgusting! Your ACT Fibernet Request SR10152634570132
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ASIT PUHAN
(@ASITROCKS7) reported
@ACTFibernet @ACTFibernet @ACTFibernet It's been days since I raised a request and your team says it will be done within 24 hours.But still it's pending.Increasing the bandwidth for a plan won't increase your customer base rather increment the quality of your service.Frustrated😤