ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (62%)
- Wi-fi (26%)
- Total Blackout (10%)
- E-mail (1%)
- TV (0%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Vijayawada, Visakhapatnam, Chhindwāra, Chennai, Kolkata, Nashik, Delhi, Mumbai, Ahmedabad, Guwahati, Greater Noida, Chandigarh, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 5 hours ago |
|
Hyderabad
|
Internet | 11 hours ago |
|
Vijayawada
|
Internet | 11 hours ago |
|
Bengaluru
|
Wi-fi | 18 hours ago |
|
Visakhapatnam
|
Internet | 1 day ago |
|
Chhindwāra
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Naga Gowtham T (@NagaGowthamT) reported@ACTFibernet if u can't provide a connection,why collect payment first? It has been days since I paid ₹1295 and nobody has contacted or installed anything.Around 50 calls to customer care multiple emails to support and still no proper response Extremely disappointed with this..
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gopianands (@gopianands) reported@ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.
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Arun (@arunswamynathan) reported@ACTFibernet India's leading isp struggling to establish a connection in Bengaluru for a new customer. Struggling technician faulty device fluctuating connection and even after 48 hours no internet. Pathetic
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Pradeep Kumar Sahu (@Pradeep64662977) reported@ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......
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Priyanka (@priyabala22) reported@ACTFibernet Can you please check with service team. This ticket is a work in progress from April 29th.
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Krishna C V (@Krishna09716753) reported@ACTFibernet, I am highly dissatisfied and disappointed Your sales chase till payment, and they don't even check whether the service is active. It's been more than 24 hours. Your team called me about the activation and said the account would be activated in 15 minutes.
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Sumit Prakash (@SumitPr72537166) reported@ACTFibernet no resolution till now..forcing us to discontinue the service…
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manvandam (@manvandam) reported@ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet On AcT app they are not providing any resolution they are only making fool @ACTFibernet
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Vishnu (@vish_people) reported@ACTFibernet No internet since Wednesday, no one gives any update on what is taking so long . Very disappointing service, my message here from 2 days ago have gotten no response
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet Residents of Sarovar Zenith facing internet issues... Srinivas not reachable... Very poor service. Call registered... What should customer do ???
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G Dhathu (@Gujjaridatta) reported@ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending
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Sumit Prakash (@SumitPr72537166) reportedPathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India
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HariTeja (@hariteja03) reported@ACTFibernet There has been no update just lies that i will be contacted with no resolution
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD fraud network providers always loot the people. Their employees in the Hyderabad area are so negligible, such a worst service provider. Do you want me to take the legal action on you guys ?? Such a worst people working in ACT
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HAMZA EQUBAL (@EqubalHamza) reported1/1 Worst experience with @ACTFibernet. Raised shifting request on 30 Apr, promised resolution by 2 May, but still no action and no proper response from the support team. Evry day a new excuse, but no accountability. This kind of service is unacceptable for working professionals
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet HI Pradeep Swaroop ,We regret the inconvenience caused we are working on the connectivity issue with Ticket ID: SR10180136488710 . Request you to check the ETR and track the ticket with ease on the ACT Fibernet app. No response regarding the ticket
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akshath.k.r (@akshathkr) reported@ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in this week. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.
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Kashif Zain (@KashifZain) reported@ACTFibernet Absolutely rubbish service, it’s been 5 days and still no proper response. Everyday same lies that it will be fixed today, before 9 am, then 11 am or by 12 pm and then a message comes pushed back to another 24 hours. Ridiculous!
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Darshan G H (@DarshanGH183622) reported@ACTFibernet I'm hearing this since yesterday. My entire weekend was ruined thanks to you guys. I had to recharge my mobile plan for my work. Extra cost and no solution in hand.
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Poornima menon (@Poornimamenon10) reported@ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected
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mohammed ateeq (@ateeqsinwan) reported@ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem
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Rahul Duraipandian (@sailorahul) reported@ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution
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Harsh D Ranjan (@HarshDRanjan1) reported@deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response
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M D S R (@Mudassi71375896) reported@ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.
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Saliq Gowhar (@saliq7_) reported@ACTFibernet I have nothing to do with your **** company anymore Just cancel my connection
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⛰️ King_Of_No_Hill ⛰️ (@someshj1577) reported@ACTFibernet athe network and broadband in my area has been extremely troublesome over the past week with frequent drops. Your customer service is also not available. I've been a customer for many years and I am now dissatisfied with your service
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Maniveer Baradi (@ManiveerBaradi) reportedHey @ACTFibernet — I need your team to read this. A serious complaint about your Hyderabad operations. 🧵 (1/7)