ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (23%)
- Total Blackout (7%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chhindwāra, Bengaluru, Hyderabad, Ahmedabad, Chennai, New Delhi, Ludhiāna, Coimbatore, Mumbai, Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 17 hours ago |
|
Bengaluru
|
Internet | 18 hours ago |
|
Chhindwāra
|
Internet | 19 hours ago |
|
Hyderabad
|
Wi-fi | 2 days ago |
|
Chhindwāra
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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abhishek sharma (@abhisheku73) reportedBro they make false promises... Change to a better service provider @ACTFibernet is useless @DoT_India don't you have any regulations to control malpractices by these companies?
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Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reportedThe internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet
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Sachin Gogia (@runthusiast) reported@ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad
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Mohammad suleman (@Mohammadsu19391) reported@ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
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Albert Arul Prakash (@AAPEyes) reported@ghanshyam_in @ACTFibernet Looks like all Bangalore there is some problem. Many websites are not working few (insta, YouTube etc) are working. Not sure why
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abhishek sharma (@abhisheku73) reportedIt's better to change the service provider, the @ACTFibernet useless
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Irshad (@irshu2) reported@ACTFibernet My internet connection is down and am unable to reachout to @ACTFibernet in any ways.
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Kavita K (@DrKavitaKV) reportedDear #actfibernet #chennai i took the gx box coz u said no junction box nearby feasible, u found one, still i said chalo fine, now pls explain how come i having paid for a premium service am stuck with no net
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Rudy 𐤊 (@Rudy14112222) reported@ACTFibernet due to your sales person Guru from Thirumullaivoyal the way how he dealt with me and shown his pathetic attitude you missed me to become your potential customer, until you will have professional sales staff you will never win in this heavy internet competition INR
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tnwatch (@tnwatch1) reported@THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill
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Susheel Siddamshetty (@susheelshetty) reported@ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER
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M4h1 (@s1ng4m) reported@ACTFibernet Still it not fixed I belive your team was bussy figuring out what reasons they can tell to the customer to avoid working ! It's been 3 days my security cameras are not working who is responsible if any theft happens ?
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Saran (@charts_TA101) reportedHow difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet
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Ganesh Natarajan (@GaneshNataraja5) reported@ACTFibernet I am getting only the update not the resolution.
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Sachin Gogia (@runthusiast) reported@ACTFibernet Don’t reply like a bot and find a human who will do something to actually fix the issue.
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maharjpetsanjeev (@sanjeevkumar593) reportedYour Service request SR10181173549184 is expected to be resolved by 15-Jul between 19:30 to 21:00. Not yet resolved @ACTFibernet @ACTFibernetHYD you guys tempting me to switch other network
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VJ (@VJ_Naidu040) reported@ACTFibernetHYD @ACTFibernet Action Urgent: ACT-ai_101780672110 customer ref Ticket no SR10181242464047 NO action since 3 days ! Unbelievable service ! Cannot accept this service frequency by any standard
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Yatharth Ahuja (@YatharthAhujaa) reported@ACTFibernet I have been constantly following up and this person 9154689239 - he had told me that he will be giving me an update about the issue which was raised. I am fooled by ACT because instead of a mesh you guys have installed another wifi for me which is wrong!
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Cha ran (@Charan54928379) reported@ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.
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VJ (@VJ_Naidu040) reported@ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.
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Abhishek Bhargav (@abhibhargav) reported@ACTFibernet Ticket ID: SR11081248564704 Pending since 1 week.. Please resolve at the earliest.. It is difficult to connect to the customer care.. Kindly resolve..
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Sampath PSPK (@SampathPSPK_) reported@ACTFibernet Where is your resolution? Still no update. Worst response by your executives. They promised the new connection will be installed yesterday for sure. Still not resolved. They are saying another 24 hours. It's totally fraud. Get it done this evening or just refund the money back.
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Alisha Rahaman Sarkar (@zohrabai) reportedHello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?
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Racing Veteran (@RacingVeteran01) reported@ACTFibernet what stupidity is this when the due date is tomorrow. How can it be overdue when due date is tomorrow. Also receiving mails that my account is prone to late payments when every payment for the last 6 since have been before time. No response to my mails. You guys suck *Service Alert* Hi, Your ACT Fibernet bill is Overdue and is scheduled for Suspension Account No: 102502773081 Please pay today to avoid suspension of services.
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Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reportedDear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???
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Gajula Neeraj (@gajula_neeraj) reported@ACTFibernet I paid amount on 9th Jul. Today is 16th. 7 plus days. Persom who made me paid from your marketing team not even lifting the call. Your X team providing genric response. I need this escalated on highest priority. Will you solve or cancel? And compensate me?
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Mahesh (@Mahesh_arepally) reported@ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority
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Mahesh (@Mahesh_arepally) reportedHey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate
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Carmelita Fernandes (@SocialCarmelita) reported@ACTFibernet My apps have been working extremely slow on my mobile despite using ACT Wifi. As I don't know who to escalate to, I am posting my request on X.
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abhishek sharma (@abhisheku73) reportedNot required any more, I have already signed up with another service provide, I will ensure that all my friends and family also cancel your services soon... @ACTFibernet ..... You guys are providing the worst services in Hyderabad