ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (23%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
- Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chhindwāra, Bengaluru, Chennai, Mumbai, Hyderabad, Delhi, New Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, Coimbatore, Jaipur, Warangal, and Osmanabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 38 minutes ago |
|
Bengaluru
|
Internet | 8 hours ago |
|
Chennai
|
Wi-fi | 12 hours ago |
|
Chennai
|
Wi-fi | 22 hours ago |
|
Chennai
|
1 day ago | |
|
Mumbai
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vineet Shrestha (@vineetshrestha9) reported@ACTFibernet ID: SR11081047219104 Internet has been down for 24+ hrs. Engineer visited and said the cable is broken at a pole, another engineer was to fix it, but no update yet. Please expedite the resolution ASAP.
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Lakhan (@LakhanINTS) reported@ACTFibernet I raised again. My only issue is I want new router which your technician has taken back on 23 June 2026 due to router issues.
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The Swarna (@ProtestforRight) reported@ACTFibernet +918123168081 I wanted to file a complaint against this person, he is only responsible for my wifi Issue.
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Niraj Kumar Mishra (@imnirajkmishra) reportedWorst internet service provider is act fiber net... Fraud company Shri Ashwini Vaishnaw ji pls help 9711114635 #actfibernet
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Probiotic (@sun1385) reported@ACTFibernet @jagograhakjago With competition like Jio and Airtel, how will you survive with such pathetic service? And then blame big businesses for lost customers.
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The South Indian (@cBeyondObvious) reported@ACTFibernet I have messaged but no reply. @kapsology bhai, can you help please
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Prafful (@prafful777) reported@ACTFibernet cancel my subscription and refund back my money. @ACTFibernet
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Cricketcircle (@Cricketcircle07) reported@ACTFibernet Got the tv set-up box. But not able to watch Sony SAB tv channel. While purchasing checked that Sony SAB tv was included in the plan. But it's not showing now. What kind of service is this.
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tensorCore (@saicharantweet) reportedplease resolve my issue SR10181085124474 . waiting from morning @ACTFibernet
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Gaurish Rao (@Cracked_pencil) reported@ACTFibernet what’s going on with your Internet service? Raised ticket, tried calling consumer care (brainless bot) etc. SR10281119426264 I need this resolved, or help me with refund of the recharge and discontinue service. “Maintenance in your area” is not valid every time.
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Cracked (@crackedotdev) reported@ACTFibernet , this has to be one of the most frustrating customer support experiences I've had. It's 2026, and my internet has been down for more than 12 hours. There are no storms, heavy rain, or any weather-related issues in my area, yet there's still no clear explanation.
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Yashwanth Reddy (@YashwanthR28440) reported@ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man
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Balagere Resident (@varthurcitizen1) reported@ACTFibernet Terrible customer service support and installation support from @ACTFibernet . After taking full advance payment not sending technician to do installation. @jagograhakjago
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Abhijit Jaiswal (@abhijit_jaiswal) reported@ACTFibernet wifi not working.
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Rajesh Kirana (@Upooorv) reported@Fletcherlad @ACTFibernet their service has become ****, try something else
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𝑪𝒐𝒓𝒍𝒐𝒔 𝒁𝒖𝒅𝒊𝒏 𝑱𝒓 (@Cortevez) reported@ACTFibernet Such a Terrible Internet Provider. 15 days and no one even cared to look into the issue. We paid 3 months charges before hand itself. Your team dont even have a customer care number where we can talk to a human? And solve this
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Vineet Shrestha (@vineetshrestha9) reported@ACTFibernet @ACTFibernet Technician Akhilesh confirmed the issue would be resolved before 4 PM. It is now 5:30 PM and he is not answering my calls. Why are incorrect ETA being provided? Kindly look into this and expedite the resolution ASAP.
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Vinay Verma (@vinay8493) reported@ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.
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Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported@ACTFibernet 1 or 2 days we can understand! This is not inconvenience to me. This is dangerous hazard & inconveniencen to every human life passing this wire! Need super urgent assistance. How can ACT can sit 7 days on this issue?
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Prafful (@prafful777) reported@ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you
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Sudharsan Ravikumar (@sudharsanrk) reported@ACTFibernet it’s been 2 days, my Internet connection is not working and customer care doesn’t even bother to attend call? What’s happening?
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Sriram Sridharan (@z1000i4) reported@ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.
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Espikay (@espikay) reported@ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.
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🅰🅱🅷🅸🆂🅷🆃🆄😈 (@ItismeLucifer) reported@Lollubee @ACTFibernet If they close the ticket. Reopen it again and again. Thats the only way to get perm solution.
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The Swarna (@ProtestforRight) reported@ACTFibernet Who is appointed for this ticket, does the customer have the right to know about technician?
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🦅 (@KautilyaTweetz) reported@ACTFibernet Still not resolved I can say worst broadband service
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Cracked (@crackedotdev) reported@ACTFibernet No proper update, and no estimated time for resolution. For a service that people depend on for work, studies, and everyday life, keeping customers in the dark for half a day is simply not acceptable.
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Hrishab Riverine (@RishabHriverine) reported@ACTFibernet Team- this is my 4 complaint. I am sure you are not focusing on issue, rather you are trying to force the outcome. If you can’t fox, tell me.
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The Swarna (@ProtestforRight) reported@ACTFibernet I'm facing some issues with the Internet. I called customer care but no one is serious about this.
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Kiran Surya Nadella (@kiran_nadella) reported@ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India