ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Delhi, Hyderabad, Chennai, Mumbai, Allahābād, Yelahanka, New Delhi, Cochin, Jaipur, Vijayawada, Ongole, Kanija Bhavan, Kollam and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Bengaluru |
Total Blackout | |
| Delhi |
Internet | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Total Blackout | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pallavi A
(@Khanabadosh_P) reported
@ACTFibernet **** service. Got ride of your services because I couldn't bear the headache of dealing with any of your further. Good riddance! That's my feedback.
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Ajay Kumar Singh
(@sonuajayin) reported
@ACTFibernet Its happening since many days and no callback is received. Don't bother anymore, I will get the connection removed... thanks for the greatest service
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Sanjay Saxena
(@saxenasanju99) reported
@ACTFibernet Internet is down again today since 9am. 6 days and 3 intrupptions ?. May I request ACT team to implement some permanent solution as my official work bis suffering badly.
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Harish
(@DheenaHarish) reported
@ACTFibernet Actually I created an server in my PC,and tried to port forward it to access from various network. I port forwarded using the router,the status shows as Active, but I cannot access my server from various network.&Checked using portchecker site it shows port is closed
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ବିରୁପାକ୍ଷ କାନ୍ତି
(@leo_bk) reported
@ACTFibernet Team, please do the needful. Still the service is not activated
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sunny singh
(@arush1027) reported
@ACTFibernet Pathetic service
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Lucifer
(@Lucifer_KTR) reported
@ACTFibernet I have around 10 to 15 colleagues. Will ask them to disconnect their services too. Instead of waiting such long time, no response from your team. Thank you @ACTFibernet. Will look into another service provider from next year onwards. Unfair service.
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hari kumar jha
(@harijha) reported
@ACTFibernet One person allotted for resolution having phone no 8884425595 is neither fixing the issue nor doing anything . Whom to contact ??
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ବିରୁପାକ୍ଷ କାନ୍ତି
(@leo_bk) reported
@ACTFibernet Still the service is not restored even after 7days.
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hari kumar jha
(@harijha) reported
@ACTFibernet my complain no SR101261302114242 is not resolved. Talking to customer service is falling on deaf ears . Will i get resolution or not
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Siddharth V
(@sidharth_hyd) reported
@ACTFibernet In 45 days of having ACT fibernet, I've had no internet for 5 days.. check complaint history. Reason - no connectivity in our area Will you give refund for those 5 days?? Also internet has still not come back. Appalling service
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Sanjay Saxena
(@saxenasanju99) reported
@ACTFibernet Internet is down again and no one called up. 3 long hours disruptions in 6 days ? Cursing my self for paying advance payment for this kind of pathetic services by ACT. Can I expect quick resolution of this repeat issue? Hope, ACT leadership listening to their customers voice?
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anees
(@uneaz) reported
@ACTFibernet Please help expedite : SR10261393538292.
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Umesh Karna
(@ukarna) reported
@ACTFibernet The customer feels that you have created a team of unsuccessful people. Who are not responsible towards their customers ?
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Abhi
(@abhiarmy007) reported
@ACTFibernet such an irresponsible company you are. No internet for more than 12 hours. Have raised a complaint and called up the customer care multiple times. No one is still looking into the issue. Shame on you. #broadband #ACT
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Mohammad Juned, PMP
(@Mohamma02499390) reported
@ACTFibernet my Internet connection is not working since morning and I tried with local ACT representative, he is unable to do anything. Please help us , because my kids are studying online and they have exam today . I am trying to reach customer since 9 AM
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Lucifer
(@Lucifer_KTR) reported
Even after 24Hrs @ACTFibernet service is not up. If we don't pay bill on time, you don't even for a day to disconnect the service. Please pay penalty as the service is not up in 24Hrs as I need to connect using mobile net.
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hari kumar jha
(@harijha) reported
@ACTFibernet Sir/ Madam, The WIFI connection ID : 102015787009 has not been working since 21/08/2021. A complaint was raised and the above complaint number was given. It was assured that the complaint will be resolved within 24 hours. Till date the complaint is not resolved.
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a b d u l k h a d e r (عبد الخادر)
(@abdulkhader4665) reported
@ACTFibernet what happened?? Still the issue hasn't been resolved.
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Ajay Kumar Singh
(@sonuajayin) reported
@ACTFibernet Complete Scammers, Does not provide proper service, does not refund on disconnection options. Either you stay trapped or lose your money since there is no refund policy. My Account ID : 102477696135 No Resolution since day 1.
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Naveen
(@Naveen_4662) reported
@ACTFibernet aren't you guys shamed of closing the SR without the permission of customer??.. pathetic service.. always it's a nightmare for me to avail service from you guys!!
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Anil Kumar Shankar Jajapure
(@Aniljajapure) reported
@ACTFibernet @ACTFibernetHYD Kindly refund my advance payment which i paid for six months of Rs.3265/- i am not happy with your service every month twice your service got down. Appreciated if you could refund immediately.yesterday onwards no internet service. Call9989334854
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sehgalsaahab
(@itskanikaaaa) reported
@ACTFibernet Guys, it’s still not resolved. With timely payments done for your services, it is absolutely not the kind of customer experience expected
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Masood Imran
(@masoodimran) reported
@ACTFibernet Please cancel my account 102270303509 immediately and let me know what is the balance amount I need to pay to close the account. #sayNoToACTFibernet #badservice #consumercomplaint
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Nisit Bhogayta
(@NisitB) reported
Thanks @GTPLHathwayLtd I never knew you guys are this good in Dadagiri. You fail to provide service, and when your old customers go for @ACTFibernet your people will cut off the fiber cable from other people's terrace.
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Lucifer
(@Lucifer_KTR) reported
@ACTFibernet I have around 10 to 15 colleagues. Will ask them to disconnect their services too. Instead of waiting such long time, no response from your team. Thank you @ACTFibernet. Will look into another service provider from next year onwards. Unfair service.
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Lucifer
(@Lucifer_KTR) reported
@ACTFibernet I have around 10 to 15 colleagues. Will ask them to disconnect their services too. Instead of waiting such long time, no response from your team. Thank you @ACTFibernet. Will look into another service provider from next year onwards. Unfair service.
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Abhishek Chethan
(@AbhishekChethan) reported
@ACTFibernet it's been more than 24hrs since I raised a complaint telling my internet is not working. The estimate time for this to get resolved was 7PM (23-8-2021). NO UPDATE TILL NOW. 🤨
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Jay Modi
(@aComplainADay) reported
@ACTFibernet I’ve been trying to get my broadband plan changed since 10 days. Your team is doing everything they can to not let me do it. This is my last attempt to ask for help before I take the issue to court.
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Harish
(@DheenaHarish) reported
@ACTFibernet I have sent my details in DM ! Kindly let me know the solution