ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Mumbai, Hyderabad, Chennai, Salem, Warangal, Cochin, Bengaluru, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Wi-fi | |
| Hyderabad |
Internet | |
| Chennai |
Wi-fi | |
| Salem |
Internet | |
| Hyderabad |
Internet | |
| Warangal |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Not a Fake News ♐
(@BagelSham) reported
@ACTFibernet Worst support , never ever go for #ACT Such irritation, y ******** you giving engineer name in ticket when no one gonna lift .., Hyd PPL better to for for airtel, ACT worst in service
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Sudhir
(@kkart22) reported
@ACTFibernet Same issue again .if u can't provide proper service be frank .will opt for other service provider
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Dushyant Mishra
(@DushyantMi38634) reported
@ACTFibernet It's been two days since my internet services are not workin, and they still haven't been restored. Your billing cycle doesn't allow for a single day's grace period, and the service is cut off on the due date. I'm facing significant losses, approximately $100, due
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Sandeep Bantia
(@sandeepbantia) reported
@ACTFibernet I have made the payment for installing your service and your sales rep has been promising it to be done every single day, but hasn't gotten it done yet. I don't have any contact to file a complaint. Can you please help me cancel? Thanks.
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Bala Vignesh
(@livewithbala) reported
@ACTFibernet @ACTFibernet customer support is pathetic! i wasted my time calling customer care multiple times everytime, it will be fixed today as default answer. Please cancel my connection and refund my money!
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Haja
(@haja24887) reported
Hello @ACTFibernet internet is down for more than one day, still now no response 😡. Everymonth am facing this issues and it be very difficult to do WFH. I need resolution asap SR10375863579274
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Parikshit Thule
(@ParikshitThule) reported
@ACTFibernet You guys just say.... Dont stand on your words... No one came after promised also.. when i have paid full amount as a month fee and still i dont got any services. Seriously worst service and worst customer care..
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Arya Putri
(@srividyaviswan1) reported
@indhavaainko @ACTFibernet @airtelindia same with every provider.BSNL was super duper but now that it has outsourced it after sales support, it is also in a downward trajectory.THe giant BSNL has to wake up from its slumber &give us the great service it once did and kick every other player where it will hurt the most.
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LM jain
(@lalithmunoth) reported
@ACTFibernet No action has been taken n the service technician gives lame excuses because of ply no network. Promises are made while talking connection but after that no response for service.if customers are fooled this way communication minister has to come forward for customers benefit
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Chaitu
(@RChaitanya1216) reported
@ACTFibernet @ACTFibernet I donot need fake commitments anymore. Please let me know exact date of resolution and get me my refund amount 754 rupees
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bhuvaneshwer
(@bhuvaneshwer1) reported
@ACTFibernet Internet is down from morning on Sunday and it is not yet resolved . This kind of service is unacceptable. SR10375856277974
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Arijit Majumdar
(@Aar_i) reported
@ACTFibernet No escalation call received. 2 hours from when I made the call at 2:33pm is 4:33pm. No escalation, no activity, NOTHING!! WHAT KIND OF SUPPORT IS THIS! @ACTFibernet
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Parikshit Thule
(@ParikshitThule) reported
@ACTFibernet @ACTFibernetHYD please help quick or take your connection back.... Every week there were problems in for connection
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Krishnan
(@krishvarad14) reported
@indhavaainko @ACTFibernet @airtelindia Airtel, ACT and Jio are fighting to provide the worst customer service. We are their cushtomers (கஷ்டமர்)
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LM jain
(@lalithmunoth) reported
@ACTFibernet If this type service ACT will provide who will further renewal the internet. We as a customer has to forcefully go with other brand company like Airtel or JIO. Only fake promises don't make company reclacj heights. We have to further take another step
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Kamal ROUTELA
(@kamal_rout91494) reported
@ACTFibernet Subject: Urgent: Internet Connectivity Issue - Account Number 110657150501 Dear ACT Fibernet Team, I'm writing to express extreme dissatisfaction with the ongoing internet issue affecting my connection (Account Number: 110657150501). Despite multiple
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Ali
(@noal0968) reported
@ACTFibernet @ACTFibernetHYD love how I power your switch & in return get to beg for my promised discount every time.internet gets suspended while your ticket support takes forever. Pathetic! "2025" why no automated waiver system? Time to improve,or lose customers. #ACTfibernet
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Vikas
(@vikasblogger) reported
@ACTFibernet Please resolve this quickly my internet not working since yesterday. ACT Fibernet Ticket no: SR10175863183024
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Vicky
(@thisis_vicky07) reported
AC is the worst network provider in Chennai. No internet for a week and still no resolution. The technician told me to use my mobile hotspot, then why am I paying for your broadband? @ACTFibernet @ACTFibernetHYD @ACTFiberne9619 #PoorService #ACBroadband #Chennai
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iManiac
(@Xanantah) reported
@indhavaainko @ACTFibernet @airtelindia Agree. In terms of BB service & Customer care, other service providers pale into insignificance
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vigneshrahul
(@rahul_volgs) reported
@ACTFibernet fake commitments delay for installation still not given the service
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Imran 'Khan' Cheema. پاکستان زندہ باد۔🇵🇰
(@SeinfeldMorty) reported
@ACTFibernet No internet for 2 days. Raised ticket-No resolution yet . Please Don't use @ACTFibernet if you're in Delhi.
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Sudhir
(@kkart22) reported
@ACTFibernet hello ur service is pathetic. Again same issue. I think I should opt for other service providers. The number you provided previously is not responding to the calls
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Prashansha
(@reignofcat) reported
@ACTFibernet why have your services turned into a pile of garbage? In the year of our lord 2025, one day with no wifi is a day too long. 2nd time this month No internet - 4PM June 15 Ticket - SR10175858637744 ETR - 10am June 16 "connect with our engineer" - they never pick up
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Gaurav
(@GauravSagar72) reported
@ACTFibernet These are general feedback on your app. You don't need my account details to fix it
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Vikas
(@vikasblogger) reported
@ACTFibernet no response? All my work is getting affected because of your incompetence service. I will not renew ACT again in future.
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@Hax0rCat
(@haxkitto) reported
@ACTFibernet , my internet has been down due to a fiber cut (# SR10275862254494). Technician said he'd come in 1 hour—never showed up. Now ignoring calls. Fake promises, zero accountability. Please fix this ASAP. #ACTFibernet #InternetDown
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Dhirendra
(@Dhirendra163333) reported
@ACTFibernet I am Rahul living in delhi using ACT since last 6 month I have raised a ticket (SR11075831767464) it's more than 48 hours but my internet connection is not restored yet,kindly help.
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Bala Vignesh
(@livewithbala) reported
@ACTFibernet Very poor customer service! i have been facing unstable internet, raised multiple tickets, still not solved, they fixed and promised it wont repeat, so i paid for 6 months in advance, still facing constant disconnection! When asked to cancel they say no refund!
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Arijit Majumdar
(@Aar_i) reported
@ACTFibernet It is almost 2 hrs when i write this (11 mins remaining), yet to receive the escalation call.....STILL! WHAT IS MY UPDATE FOR A GOD DAMN CABLE BREAK!!!