ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Mumbai, Bengaluru, Chennai, New Delhi, Coimbatore, Hyderabad, Srīperumbūdūr, Ajmer, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Mohali and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Kant Bhat
(@ravikantbhatt) reported
@ACTFibernet your 3rd class crappy service is at it again,yesterday there was no internet in the morning,today too same things,paid 15000rs to you cheats for plan renewal just 2 days back. Have shame before reminding due date to customers as nearly a month is wasted like this
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Ashok Ram Kumar
(@AshokRamKumar5) reported
@ACTFibernet @ACTFibernetHYD Never seen a more disgusting service. Any outage takes minimum of 48 hours to attend to. Is it rocket science or are you giving an impression that you guys are in great demand. Give me the names of Directors so that I can take legal action.
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BEING_RAZZAK
(@Beingrazzak) reported
@ACTFibernet your the worst service i have ever seen...there is no responsibility towards customers. Next month iam going to change the broadband.
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Bunty Prasad
(@BuntyPrasad7) reported
@ACTFibernet Still no Internet here when will you fix it.
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ambreesh
(@ambrees62616220) reported
@ACTFibernet @ACTFibernet is now shameless not bother for public insult they don’t even bother to reply call forget to resolve my issue now I m writing to trai
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Sagar Deshmukh🇮🇳
(@deshmukhsagar28) reported
@ACTFibernet No one reached out to me. Not happy with the service .
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Raahul K Vikas
(@raahul_vikas) reported
@ACTFibernet ping spikes to 500ms every few seconds. Please fix asap.
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Biswajit Biswas
(@biswajitbiee) reported
@ACTFibernet I am giving you ample opportunities from yesterday but you are not fixing it. For the first time I am having this kind of large outage in my area.
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Prasun Chatterjee
(@1Chatterjee9) reported
@ACTFibernet how you guys provide a service? I relocate from my old location to new location i applied for connection transfer day before yesterday. I raised service ticket. Which is still not resolved. Bogus service. @airtelindia can you help me with a new connection.
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Shaik Hussain
(@ShaikHu96574774) reported
@ACTFibernet Today only i have joined Actfibernet family.Believe me such a horrible service you guys did.I purchased a TP link ac1200 router, but the guys installed low quality router, when I asked they behave like they dnt know anything, then they said they will back in 1 hr
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krishna chaitanya
(@chaitanya_kn) reported
@ACTFibernet internet not working. It is terrible slow sometimes. Now totally not working. Help to get the connection restored.
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Mahesh Nair
(@MaheshN786) reported
@ACTFibernet techinical team is so lazy They are playing games with customer's They give missed calls When you accidentally lift their calls quickly they won't speak with you There is no rapo between techinical team and customer service executive,i have cordinating from week
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Albert Arul Prakash
(@AAPEyes) reported
Looks like a. @ACTFibernet Bangalore problem the same Facebook is working properly on Airtel mobile network. Even siteupordown site is saying fb is accessible
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Jas
(@classicjsg) reported
@ACTFibernet Dear Act Team. My connection is due for 6 month renewal. I get reminders for the same. If I ask regarding my pending service complaints. Everybody talks about escalation. NO SOLUTION. Should I just give up a s switch my ISP? OR CAN YOU HELP? I AM TIRED.
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faruk
(@rukzeee) reported
@ACTFibernet facing connectivity issues and even the app is not loading to raise a service request. Can someone look into it pls
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Yasub Md
(@yasub_md) reported
@ACTFibernet I still don't have internet since more than 2 months now. I am travelling and no one at home. Pl. call the number 988 587 6746 to fix the internet otherwise Pl. refund the amount paid.Account number is 101 654 5097 9
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Rohit Bhardwaj
(@rohit66607) reported
@ACTFibernetHYD @ACTFibernet broadband not working frm last 12 hrs ..still seems no resolution...really disappointed the way queries r being handled ..
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Lakhan Singh
(@lakhansinghh) reported
Hello @ACTFibernetHYD @ACTFibernet Paid amount for new connection but not given connection since four days. Agent not lifting the call. Please help or refund
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Anand Vasu
(@anandvasu) reported
Every day I have to beg to get a basic service that I have paid for three months in advance. Such rotten connectivity daily. Won't be long before I toss this and move @ACTFibernet. Can't deal with this daily hassle much longer.
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Arun Kumar
(@iAmArunThakur) reported
Not getting the security refund for ₹1000 even after two months of discontinued the services.. sent email and called customer care but the response is same (will update in 48 hours) @ACTFibernet can I expect the refund from you?
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Chandra Kanth Ponugumati
(@Chandra19376842) reported
Never ever subscribe to ACT they tell you in the morning it will be fixed by afternoon till evening they don't look at your face. @ACTFibernet
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engineer
(@engineer__48) reported
Just now chated with your customer care and he is saying that we cannot provide you with a router because it's been 1 year so may be i will remove my connection from my home for this and the box also... If possible provide me a router thanks @ACTFibernet
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Aryan
(@Aryan39728733) reported
@ACTFibernet FIX the network before 12 am or refund me all the money no ifs or buts i don know why do i even haveact fiber when, jio is giving the same speed withMORE benefits on literally same and sometimes less prices send your emergency team and i want this fixed before 12am @ACTFibernet
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engineer
(@engineer__48) reported
Just now talked to your customer service and he said he cannot provide me a router because it's been 1 year that I'm ur customer if it is 6 months then he would have provided wtf!!! U don't value ur old customers @ACTFibernet shame on u !!!
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Lakhan Singh
(@lakhansinghh) reported
Hello @ACTFibernetHYD @ACTFibernet Paid amount for new connection but given connection since four days. Agent not lifting the call. Please help or refund
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BEING_RAZZAK
(@Beingrazzak) reported
@ACTFibernet How will you fix it?
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Kritika Sobti
(@KritikaSobti) reported
Airtel Scam unveiled! Customer support promises xtream fibre b4 installation 100mbps, collects payment for 3 months in advance bt actually installs copper tech wd 16mbps & charges based on 100mbps stating 'cannot refund' in prepaid @airtelindia #scam Time 2 switch @ACTFibernet
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Santosh Choudhary
(@Santosh11677533) reported
@ACTFibernet your engineer has completed ActFibernet installation on 3rd Oct,2022 at 3:00 PM but they have not activated my net. Since then continuously I am calling the sales person and engineer also but they have not resolved my issue. Both are now not responding also.
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νєηкαтєѕн вα¢нυ
(@Venkatesh0106) reported
@ACTFibernet net is not working properly, Kindly resolve the issue ASAP.
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engineer
(@engineer__48) reported
@ACTFibernet hi team , when I was installing a wifi you guys offered me a router with wifi and i said no to that router and now my router is not working and i need a router badly ... Kindly help to get me a router