ACT Outage Report

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Hyderabad, Jaipur, Bengaluru, Alwar, Kanniyākumāri, Chennai, Noida, New Delhi, Coimbatore, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, and Pune.

City	Problem Type	Report Time
Hyderabad	Internet	12 hours ago
Jaipur	Total Blackout	22 hours ago
Jaipur	Internet	23 hours ago
Bengaluru	Internet	23 hours ago
Alwar	Internet	24 hours ago
Jaipur	Internet	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yateendra (@yati_163) reported 11 minutes ago

  @VltSentinel @ACTFibernet Worst customer service ever anna

• 
  Sam (@ASAtoday) reported 12 minutes ago

  @ACTFibernet 2 days back we took new connection. But your employee didn't finish the installation properly & was also rude & arrogant. We took 549/- plan for 3 months. After much deliberation, he came to fix the installation, but speed reduced to 36-38mbps instead of 40mbps

• 
  muthu (@mercedesgmk) reported 13 minutes ago

  @ACTFibernet Amazing service, since I reported frequent disconnection, they disconnected my service it self.. Damn..

• 
  muthu (@mercedesgmk) reported 15 minutes ago

  @ACTFibernet Connection has been disconnected.. What kind help you would do?? You didnt support in last 6 month on all my complaints.

• 
  Kukki Sengar (@kukkisengar) reported 16 minutes ago

  @actfibernet in one 2-3 times ur fibre cutting issue is coming , if you cannot provide a 100% service thn why you charge 100%

• 
  saikarthiknaikbanavathu (@saikarthiknaik) reported 17 minutes ago

  @ACTFibernet Very poor internet connection doesn't stable even it doesn't playing a 360 p YouTube video

• 
  Vinay (@Vinay78513516) reported 18 minutes ago

  @ACTFibernetHYD @ACTFibernet @forum_consumer Hi Team, This is 4th remainder to you I have not received any refund even after giving back my router back to in chennai.please provide my deposit amount back as per the discussion.i cant wait anymore.Anybody please help

• 
  Shajan A (@ShajanA41178498) reported 27 minutes ago

  It’s been four days after complaining about internet issues no one took any steps @ACTFibernet

• 
  Kukki Sengar (@kukkisengar) reported 30 minutes ago

  @ACTFibernet @KRISHNA83138665 Why you giving new connections, you guys unable to handle existing customer daily ur fibercut issue coming and u take 24hrs to fix it , n customer pay for 100% service and u r fail to provide it properly, please don’t take this Act Internet they are not providing proper service

• 
  Bharat vadrevu (@bharatjsb) reported 30 minutes ago

  @ACTFibernet Worst then the worst service. For static IP we paid 20days back and we login the service request too, but still now we didn't get static IP. Called you I'm taking about coustomer care many times approx 50tyms per day not a use and no response from your end..

• 
  Kukki Sengar (@kukkisengar) reported 33 minutes ago

  @actfibernet internet not working and this issue comes 2-3 times in every month- if you cannot handle the 100% service thn u should not charge 100%

• 
  Sourajyoti Guha (@SouraUnited) reported 34 minutes ago

  @ACTFibernet pathetic service.our internet not working since yesterday noon.Even though I raised complaint & called cust care,none is bothered to resolve.custcare executive being unprofessional.Issue hampering our office work.Can u resolve ASAP. If not, let me talk 2 ur seniors

• 
  Sami Maqsusi (@syedsamiuddin8) reported 37 minutes ago

  @ACTFibernet Since yesterday there is no internet connection at place, it’s been more than 24hrs issue is yet been resolved.If this continues I’ll change to better service provider.( SR10163896469004 )

• 
  ShivaKumar (@schivao) reported 37 minutes ago

  @ACTFibernet I don't use the 4K TV Device but every 6month the bill is raised in my a/c. What is the issue with the billing team? Jan,22 Ticket: SR10263870399204 - This is closed without resolving July,21 Ticket: SR10258913086820 Jan'21 Ticket: SR10251047862888

• 
  ajay goyal (@AjayGoyal1990) reported 40 minutes ago

  @ACTFibernet Anyone who doesn't have any issue in life shud opt for ACT conmection and they will witness what a pure shameless pathetic team ACT has. Struggling to get a call from technician,forget about getting the issue resolved. All enjoying salaries still at home. Shameless

• 
  uday rg 🇮🇳 (@Uday_Rg26) reported 40 minutes ago

  Even 75mb file is not downloading taking more than 45 mins @ACTFibernet I used hotspot to download that 75mb file this issue I'm facing since 2 days. Ur technician asking me why are you raising complaints frequently? But my qstn is why I'm getting net issues frequently

• 
  Rahul Singh (@afunkyboy) reported 42 minutes ago

  @ACTFibernet @ActfiberC Dear team, not happy with the service, I raised connectivity issue 24 hours back and nobody turned up yet. I'm unable to work from home. Pathetic service. Ticket #- SR10263888870018 tentative expection for closure was 1/13 (MM/DD) between 09:00 to 13:00.

• 
  Siddhant patni (@RafaSidwolf) reported 43 minutes ago

  @ACTFibernet your customer service team is absolutely pathetic. I have a query that I need to resolve ASAP. Please reach out to me.

• 
  Lokesh Karunakaran (@LokeshKarunaka3) reported 43 minutes ago

  @ACTFibernet Disconnected your services because of the constant disconnections, settled your accounts. Why do you keep harassing me with IVR calls to get me back as a customer? Do you guys think constant harassment is gonna get your customers back?

• 
  MaxKart (@karthiksshiv) reported 43 minutes ago

  @ACTFibernet worst support. I've been without internet for more than a day and been trying to contact you guys to no response.

• 
  chandan (@cspundir) reported 45 minutes ago

  @ACTFibernet it being two month that I closed your service but your device is still on my wall, consuming my electricity. I requested many times but no response from your side. Please remove your box ASAP. Thanks

• 
  Chaitanya Kiran (@ChaitanyaKiran8) reported 50 minutes ago

  @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 59th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+

• 
  Rahul Basu (@RahulBasu1993) reported 54 minutes ago

  @ACTFibernet Please resolve the issue ASAP.

• 
  Ashish (@Chappie_Ashish) reported 54 minutes ago

  @TSBBCare i think this is worst internet service provider it's been just three days i have taken new as earlier i was @ACTFibernet and customer care service is more pathetic till now response and still i am not able to use internet @TSBBCare can you refund the money

• 
  Shajan A (@ShajanA41178498) reported 58 minutes ago

  @ACTFibernet Hello ACT Do you have enough technicians? Because raising a complaint it’s been four days,the customer care executives says they have allotted a technician but no one contacted me yet ! Suggest me a good operator to switch over

• 
  simha80 (@Narasimrishpaap) reported 59 minutes ago

  @ACTFibernet what the hell is wrong with your service? No customer service. No internet since morning.

• 
  Ganesh Patel NOTA (@puppalaGanesh9) reported 1 hour ago from Annāram, Telangana

  @JioCare @reliancejio Can you please call me and clear My internet issue, i hav posted my number in the DM, We are facing the issue from past 6 months. If you're are able to clear my issue We will be joining in @ACTFibernet

• 
  Siddaraj G L (@SiddarajL) reported 1 hour ago

  @ACTFibernet very unprofessional org.. have thugs to threaten customers who follow up for service issue...

• 
  Sourajyoti Guha (@SouraUnited) reported 1 hour ago

  @ACTFibernet Can u pls let me know when I can get a resolution on the same.

• 
  Vivek Bhat (@Vivek_Bhat) reported 1 hour ago

  @ACTFibernet Have raised the complaint at 8.30am today but no response till now, now they are chaceking what's being happened???? Pathetic, work is totally interrupted and yesterday afternoon also no service from 4pm to 7pm ACT Fibernet ticket no SR10263890534374