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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
ACT problems in the last 24 hours
The following chart shows the number of reports that we have received about ACT by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Total Blackout
ACT Outage Map
The most recent outage reports and issues originated from Chennai, PETROL BUNK ORR, Hyderabad, Bengaluru, Venkatāpur, New Delhi, Jaipur, Delhi, Faridabad, Pollachi, Gājanūr, Coimbatore, Kunchanapalle, Bhubaneshwar and Rājendranagar.
ACT CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
@ACTFibernet @consaff @ACTFibernet your customer service reached out & offered support, physical visit but I would like to proceed with disconnection. Please send the final bill until 25th Oct and close my account. Hope you had seen DM I had shared Consumer portal ticket; provide due importance
@ACTFibernet Very disappointed with your service, Seriously for the past three days there is no internet supply at my home, while calling customer service they go on extending my time of rectification but no one is attending the complaint. Location:- Hyderabad boduppal
@ACTFibernet You are just telling, no resolution.
@ACTFibernet Received call Problem resolved
@ACTFibernet I see pathetic service these days from you guys. I am facing connection issue from pat 3 days and now it's black out. No network. I have reopen a ticket raised day before yesterday. SR10263341837584. Pls do the needful. I am unable to work properly..
@ACTFibernet my connection Has been disconnected and Last month only I have made the payment of seven months. This is a case of pure harassment to the customer. Can you please look into the matter urgently
@ACTFibernet @JioCare @BSNL_KTK Hello ACT stupidnet I'm yet to receive your the great service. I have already paid and you have no sense to rectify issues as early as don't force me to go to consumer forum. SR 10263336546254 from Bengaluru. It's been 72hrs
@ACTFibernet Are you guys having any issues? Airtel Fibre is down in Nashik for the last 2 hrs.
@ACTFibernet Very bad experience. your service engineer is randomly closing issues without resolving them....no internet when power is off....are we living in 18th century...issue on for more than 3 weeks
@ACTFibernet All the information I have detailed in this ticket SR10163351962917 (it is closed today without any solution means ACT company is supporting their sales person who made me to pay for a year package by making fake promise/commitment)
@ACTFibernet Do you understand what is resolution of an issue? You claim to provide high speed Internet, but your customer service works slower than a snail! My internet is not working for the last 1 week and there is no resolution till now!!! @Kvijay2207 @jagograhakjago.
And I sincerely request brand ambassadors @iamsrk @RanveerOfficial not to brand and make common people and your fans fall in trap for this cheaters & rather support a brand which gives the best service to the public like @ACTFibernet. #saynotojiofibre
@ACTFibernet another gimmick just to evade the problem. you won't resolve for another 2-3 days and give some pathetic excuse as usual. internet didn't work for 5 days in 27 days this month. no wonder you are loosing customers at rapid pace due to your lousy services.
@ACTFibernet Tried calling Mr.Lankesh (the manager), Mr.Shivakumar (engineer) and Mr. Govind... not one of them took the call. ACT is the epitome of what a bad service looks like through and through!!! Both your internet and customer service are non existent! Waste of money! #badservice
@ACTFibernet Issues, issues.. it's become a habit of calling ever two to three weeks. Absolutely disappointed, considering we are dependent on you during this work from home. Ticket number - SR10263354148724
from Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
@ACTFibernet I was user of ACT Fibernet for few years. As I am not using your service I have not renewed it. Now people are calling me saying I need to pay. No one is giving me any conversing answer. Service was not active after the expiry date and never used.
@ACTFibernet Internet is not working since yesterday and this is the third time in this month. why can't you provide a permanent fix. if an award gets introduced for pathetic and useless service, you would win with huge margin. ticket no. SR10163353023894
@ACTFibernet Internet is not working since yesterday and this is the third time in this month. why can't you provide a permanent fix. id an award gets introduced fir pathetic and useless service, you would win with huge margin. ticket no. SR10163353023894
from PETROL BUNK ORR, State of Karnataka
@ACTFibernet Can you please help.. I need an extension inside my house for the Wifi connectivity and your staff, support etc are just throwing me from one person to another .Can you Guys help? The Wifi range provided by your default router is not good enough and I need to extend
@ACTFibernet @mysty_girl Hello, do you know "SAMDUP NAMGYAL" he is my brother's manager in axie. We're from the Philippines. He blocked my brother's social media account and he didn't pay him. My brother is stressed about this matter because it is for my parents. Please help us to access this man
@ACTFibernet The Fibernet service is not working. Today is a working day. So please send somebody to fix the issue at the earliest. DMing the details.
@ACTFibernet too many issues with my WiFi connection. Randomly disconnects from server, like what the hell, it’s goes straight up dysfunctional for over 24 hours altogether and you guys don’t even notify if there’s issues on the back end. Last time it happened, no one even called
@ACTFibernet I have been asked to remove the Supply Box Connection from my home SINCE LAST 2YEARS as it's consuming more POWER all no one is responding if responded also closing issue without solution. Is there any other solution?
@ACTFibernet Same issue again 😞
Hey @ACTFibernet 👋🏼 My internet has been extremely slow for the past few days. Download speeds at 3Mbps against the promised 75Mbps. How do I raise a formal complaint?
@ACTFibernet for the past 2 days facing issues again. Raised complaint already but no actions taken so far!
It's been already one week Still my internet issue is not resolved Worst services of @ACTFibernet @ActfiberC @ACTFibernetHYD Shutdown your services if not able to provide Worst Act Services
from PETROL BUNK ORR, State of Karnataka
@ACTFibernet Your service is not good. We have raised a complaint over one week ago and there is no solution yet. Your call center doesn't answer calls despite 30 attempts. Looting my money. I've paid for 3 months in advance. I want a refund
@SanjaiGandhi @Airtel_Presence Switch to @ACTFibernet if u have service in your area..Been using it for 9 years in chennai. Their signal dropped only during floods for 1 or 2 days.