ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, New Delhi, Bengaluru, Ahmedabad, Jammu, Coimbatore, Hyderabad, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| New Delhi |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Ahmedabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anonymous
(@unknown_voice0) reported
Shame on you @ACTFibernet ! 💔 False commitments, unstable internet, high ping, red light = no connection! Not for gamers, not for streamers! No solution, no refund, no compensation. We trusted you — you failed us. #ACTFibernet #InternetFail #GamerAlert
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Vignesh
(@tripppxn) reported
@ACTFibernet Should this be the case always? I'm exhausted with this. Please provide a permanent solution, or else there's nothing I can do but switch to another provider.
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Rahul Verma
(@_RahulVerma_) reported
@Airtel_Presence My Airtel Wifi is facing frequent disconnection, technician visited but unable to resolve the issue. 5 SR raised. 11013805217 10737908101 10737620858 11013905799 All getting closed without resolution. Will switch to @ACTFibernet in Bangalore.
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PFS
(@pfssharath) reported
@RudrayaNamah @ACTFibernet They said to resolve it but until now nothing happened. Getting ready for closure and complaint to TRAI as they have allowed misuse of our connection and it looks very intentional as they are very complacent about the issue 🙏
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet his is the worst wifi service i have ever seen in my life please do not take thw services they are scam they just take the money and flew away
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Inder J
(@OfficialInderJ) reported
@ACTFibernet Internet is down again. Losers!!!!
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Arun Shukla
(@arunshukla928) reported
@ACTFibernet @ACTFibernet Dont you have even a single representative to callback and help and let me know whats the issue & when will this be fixed ???? what a waste ACT is.
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet @PrimeVideoIN @ZEE5India his is the worst wifi service i have ever seen in my life they are scam they just take the money and flew away there engineer even do not have machine this manager says i can’t repair it do whatever you want to do Employee id nand kishore Team leader of north leader of delhi
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Hariharan
(@HariharanAiyer) reported
@ACTFibernet your internet service is again down in Race Course Road Coimbatore. While I have raised a ticket, I notice that such disruptions happen too frequently these days. This is my 6th or 7th complaint in the past 6 months. Please look into restoring my connection asap.
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jatin bhardwaj
(@mattedhairchico) reported
@ACTFibernet I have mailed you guys my bank account details! FYI I am unable to use your app as the connection was never installed at my place only verification and payment was deducted from me. Please forward my case to some professional, who have detailed information on my case.
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Vaibhav 🌹
(@RudrayaNamah) reported
@pfssharath @ACTFibernet They can do anything sir. Worst ISP ever.
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jatin bhardwaj
(@mattedhairchico) reported
@ACTFibernet "Feeling a strong connection"? I’ve been feeling strongly disconnected — from my ₹6365 refund for over a week now. Still waiting while your team plays rom-com on social media. How about tuning in to customer support for once? #ACTFibernet @SahibaBali
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Aunnathya Ernam
(@aunnathyaernam) reported
@ACTFibernet BIGGEST SCAM EVER. They make you pay the bill on time but never provide any service. Weekly thrice or more there is a service outage and they don’t rectify it until I call the customer service. Even when I want to disconnect their service, they’re not giving any refund.
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Chakri Thirunagiri
(@adtechguy07) reported
@ACTFibernet No internet from yesterday night at Uppal bhagayat area. Customer agents are giving vague replies and not responding currently. I feel regret to extend to the subscription. I need update asap
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Nikwith
(@withNikhil) reported
@ACTFibernet your service is pathetic. Your service gets disrupted twice in a month and resumes only after 2-3 days only. The Internet is a necessity in today's time. Also I had to pay for the days when your service is down.
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Arun Shukla
(@arunshukla928) reported
@ACTFibernet @ACTFibernet why are you pointing to new tickets. Its been 24hrs but internet is not yet restored. Ticket SR11976156058554 had ETR 8 pm (7th july) . No technician reached out. Utter disappointment. Worst experience by internet provider. Really ****** service to resolve issues.
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Abhinav
(@bin1992nav) reported
@ACTFibernet, Truly disappointed with your service.. The Internet is dropping every badly, since last 4-5 days. After your technician suggested upgrade, I upgraded to 100 mbps plan. But, we are facing the issue again. Not sure where's the problem. Please help
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet @PrimeVideoIN his is the worst wifi service i have ever seen in my life they are scam they just take the money and flew away there engineer even do not have machine this manager says i can’t repair it do whatever you want to do Employee id nand kishore Team leader of north leader of delhi
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet his is the worst wifi service i have ever seen in my life please do not take thw services they are scam they just take the money and flew away
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Arun Shukla
(@arunshukla928) reported
Worst experience @ACTFibernet More than 10hrs spent. One internet issue couldnt be resolved. Shows a lot about customer sevice. ETR was 8 PM. It has already passed. Do you have any update. @ACTFibernet ???
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet @NetflixIndia his is the worst wifi service i have ever seen in my life they are scam they just take the money and flew away there engineer even do not have machine this manager says i can’t repair it do whatever you want to do Employee id nand kishore Team leader of north leader of delhi
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rameshsa
(@rameshsa) reported
@ACTFibernet your service levels are deteriorating day by day. Frequent network disruptions and takes one day to come up. Once again now connection down. How long can we continue like this?
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet his is the worst wifi service i have ever seen in my life please do not take thw services they are scam they just take the money and flew away
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Ganesh Shetty
(@ganeshforu4) reported
@ACTFibernetHYD @ACTFibernet Worst Experience Facing From Act Fiber people’s are Doing Job Or Not I didn’t Understand Not Response properly I am Change The Location I told Still Not Doing 2 Tickets Has been Raise But Not ResolveThe Issue My Register Account Number 101749937558
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Mysto
(@Mysto1294) reported
@ACTFibernet once again poor service, why don't you check my previous tickets. All have been raised for the same issue. All you provide is temporary fix, great job on that l. Review the ticket and help us with a permanent resolution SR10376153144834, thanks.
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Sathish Babu B
(@Bala_Sathish) reported
Still awaiting resolution on this ticket @ACTFibernet
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ksreddy
(@ksreddy0418) reported
@ACTFibernet act is playing with customers. not refunding my amount. Without resolving the issue you are closing SR. my SR is SR10476132887581. please take action and refund my amount. Very bad experience.
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Amogh J S
(@AmoghJS7) reported
@ACTFibernet I was contacted by your technician, who said was working on the issue. What’s the confusion? How come there is no communication amongst your teams ?
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Iffy
(@ShareShark25) reported
@dbabuadvocate I used ACT Fibernet @ACTFibernet super speed no issues in 4 years, best service. 🏆 Quick response and service. (This is not a promotion, sharing personal experience)
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Aneesh Bansal
(@AneeshBansal8) reported
@ACTFibernet his is the worst wifi service i have ever seen in my life please do not take thw services they are scam they just take the money and flew away