ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (76%)
-
Wi-fi (15%)
-
Total Blackout (7%)
-
E-mail (2%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Lucknow, Chennai, Mumbai, Coimbatore, Tumkūr, Vijayawada, New Delhi, Delhi, Kollam, Pune, Vellore, Varanasi and Vengavasal.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Lucknow |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Archana Sreekantaswa
(@24arch) reported
@ACTFibernet I have called u atleast 10 times but my complaint is not being addressed.Can u ease ensure u arrange a call back nd not add random comments on the ticket -102474209343
-
Shhyam Ssarda
(@ShhyamSsarda) reported
@ACTFibernet I've waited for almost a week now. Expecting a quick resolution
-
sarla agarwal
(@sarlaagarwal9) reported
@ACTFibernet still not fixed. Give me my deposit money rs 1000 back. Its been over a month now. how much time do you need to refund? is this your service? highly disappointed. what i learned is- ACT dosent refund the deposit money.
-
Mohammed 🇮🇳
(@humanity2425) reported
@ACTFibernet Dear ACT it has been more than 20days without internet at one of my acquaintances I referred & despite repeated complaints and emails to Hyd support,appellate,nodal team there is no response with, what conscience they r working dont knw. Last source Twitter pls help.
-
Tauseef Ali
(@Tauseef_ali03) reported
from
Hyderabad, Telangana
@ACTFibernet Any update on my issue reported?
-
Darshan S Kolekar
(@Darshanskolekar) reported
@Airtel_Presence @ACTFibernet can you see that they are happy to welcome you and my office will reimburse installation fee as well. I am so done with your net service which goes on and off And more over for 1k you provide speed of 75MBPS and for same or less cost @Airtel_Presence gives 200MBPS
-
Darshan S Kolekar
(@Darshanskolekar) reported
@ACTFibernet why are you people going from best to worst. Everyday there is network outage or slow speed.worse service provider, I am working from home and I am facing too many issues.If you people can't rectify this please do tell me I will change to @airtelindia or @fiber_jio
-
Jayanth Krishnaiyer
(@IyerJayanth) reported
@ACTFibernet it's becoming worst on daily basis. Internet glitches and fluctuations.. very frequent issues with the broadband. Time to get rid of this and change to a new and speeder broadband.
-
Karthick K
(@Karthic22738287) reported
@ACTFibernet sucks just small rain in Chennai and am not having connection since last two days. As per your commitment you should have fixed by yesterday evening itself, how can I rely upon you network with this work at home situation..?
-
Suresh Babu
(@ImSuresh94) reported
@ACTFibernet internet is not working. I need it very urgently. Please fix this issue ASAP Ticket: SR10356976686232
-
Retweet
(@VjayVelpuri) reported
@ACTFibernet Service request closed without resolution... I reopened it again... Still waiting for a call back on my issue
-
Jayanth Krishnaiyer
(@IyerJayanth) reported
@ACTFibernet Your customer support put me on hold more than five min and no response .. you will always look forward to this but nothing is done. In terms of payment if uts delayed you will suspend account. If we don't get the service. Shouldn't we suspend your broadband and go to New one ?
-
Abhishek Mishra
(@abhisgautam) reported
@ACTFibernet You people have not resolved my issue and it's been 4 months.
-
N.Satish Reddy
(@NSatishReddy1) reported
@ACTFibernet From 2 days I am facing Internet problem(SR10156949125235)Still no one addressed my issue.Not at all satisfied with ACT & Wrost service 😡 I'm currently checking with other ISP's and I'll discontinue your ACT Fibernet connection soon🙏🏻
-
N.Satish Reddy
(@NSatishReddy1) reported
@ACTFibernet @ACTFibernet It’s been more than 40 hours post raising ticket (SR10156949125235)for no internet. Since then there has been no action on this, called customer care multiple times but no action yet. Request you to kindly cancel my connection and refund.
-
Jaivignesh
(@jaivignesh512) reported
@ACTFibernet No proper internet for the past two weeks. Please help to get things sorted. SR10356972373372
-
Shhyam Ssarda
(@ShhyamSsarda) reported
@ACTFibernet guys, your service is just pathetic. I gave a shifting relocation request on Tuesday. Your executive has come on Wednesday, who just changed the box and went off saying that it will be resolved in some time. Ticket closed. Contd..
-
vicky khater
(@vickyvicky87) reported
@ACTFibernet @PMOIndia this sort of fooling game is been played on India and our govt is doing nothing. If not Indian govt then I have to ask help from other source coz I can't get trapped fooled by service provider in India. They charge me for 300mnps speed and provide less than 100mbps.
-
Prudhvi NAIK
(@PrudhviNAIK2) reported
Hey @ACTFibernet , my internet is down for past 2 days,coukd you please fix this
-
Pritam
(@Pritam00097877) reported
@ACTFibernet Act disconnected my internet without intimation. Was informed internet will be active in 4 hours but now its been more than 8 hours and internet is still not working. Have made more than 10 calls to customer care who keep giving false commitments.Terrible experience
-
Llewellyn Nyss
(@mike_captain_7) reported
@ACTFibernet Really pathetic to see that there is no response from you guys. If this is the kind of service and customer experience (keeping us in the dark), then I do not need your connection.
-
Abhishek Jha
(@iam_abhishekjha) reported
@ACTFibernet I haven’t received any communication yet. It seems your service is like that only. I thought on website there is some issue that’s why you people can’t call back. But now this behaviour shows you people are like that only.
-
Gopinath
(@gopinathengine) reported
@ACTFibernet Your customer support is crap such a filthy reply from your end useless guy,,, I paid for 3 months pack u middle head,,shame on u
-
deepak kulkarni
(@deepak_8287) reported
@ACTFibernet thanks Issue.resolved..Never we had any issue with Act Fibrenet. But today when we had a issue it had been addressed in good time..Thanks Again to Act Fibrenet
-
Gnanashekar
(@Gnanashekar) reported
What does it take to bring a broadband connection in a remote village where I live right now? It's so frustrating, trying to handle work with mobile net / jio dongle which hardly connects. Any ISP can help? @Airtel_Presence @ACTFibernet @BSNLCorporate
-
one
(@fooltician) reported
@ACTFibernet Dear @ACTFibernet , please resolve SR10156957224532 . We are facing continuous problem. Please upgrade your services
-
N.Satish Reddy
(@NSatishReddy1) reported
@ACTFibernet My Internet is not working from 20/5/2021 early morning..called to customer care many times but I have not received proper response&still my issue not resolved..please expedite&try to close the issue ASAP....not at all satisfied with ACT Service ##SR10156949125235
-
N.Satish Reddy
(@NSatishReddy1) reported
@ACTFibernet It’s been more than 40 hours post raising ticket (SR10156949125235)for no internet. Since then there has been no action on this, called customer care multiple times but no action yet. Request you to kindly cancel my connection and refund.
-
Karthick K
(@Karthic22738287) reported
+919384852598 this is your service person number who promised it will be resolved by yesterday noon itself but he is not answering my calls since yesterday noon. @ACTFibernet sucks.
-
Heemanshu
(@Heemans62700943) reported
@ACTFibernet are you guys serious with you customers? Because of whom your company is alive? I really want to know. Coz i guess it takes more than 3 days to resolve a complaint and my losses are increasing. A very bad management!!!!!