ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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HARI
(@HARI240) reported
@ACTFibernet SR10361406472872. Internet down for more than an hour and no updates. Please check.
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Sathish M
(@goldenrockers1) reported
@ACTFibernet Still no resolution. Better I'll let go for disconnection. Will look for another ISP. Never had such bad experience with your support in last 4 years
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αjαч kumαr
(@ajaykumarj53) reported
@ACTFibernet Issue still not resolved what ever the amount we paid was not refunded. Please do it
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vasireddyyeshwanth
(@vasireddyyeshwa) reported
@ACTFibernet Still no resolution and customer service people gives warning to disconnect the call
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Puneet Chugh
(@Puneet_Chugh_) reported
@ACTFibernet Need to downgrade plan , kindly help. A/c no. : 102113551836
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Karthik Vijay
(@Karthikblues) reported
@ACTFibernet To be frank if u people give us a tracking in the app with the person s details who is coming to resolve it's what will help us .. I stead of this consoling
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Virat sharma
(@Viratsh10816429) reported
@ACTFibernet when I say I fed with act n dont want to continue CC persons are saying "okay thats your wish, we wont request customers to stay with us" bullshit get lost there are many other service providers in India 🤬
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Chandra Mohan S
(@chandru8888) reported
@ACTFibernet Your internet is down for the past 6 hours. My work is hampered. Zero support from your call centre. And you are saying not to worry! What do you expect from your customer when internet is down for 6 hours & still no resolution in sight? Be happy?!
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Chandra Mohan S
(@chandru8888) reported
@ACTFibernet Internet is down for the past 6 hours on a working day! I get response to my complaint that minimum time needed for resolution is 24hours. What a service!SR10261398247832
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vinay kumar
(@vinay_libra) reported
@ACTFibernet Please do refund.. it has been six months with your unreliable service and I'm not at all satisfied with it. I'm sick of your customer service. They take days of time to fix the issues and it does affect my work. Please do refund.
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Chaithratessa
(@Chaithratessa3) reported
@ACTFibernet I cannot wait till 24 hours ..I need internet now ..u think customers are puppets to listen to ur stupid resolutions ...
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The Elder Man
(@ShunaamMajumder) reported
@ACTFibernet Please have this sorted today. Lot of work is pending due to no network. FYI, isn't Locobuzz complicated to use as a social media platform?
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vinay kumar
(@vinay_libra) reported
@ACTFibernet Hello, My internet isn't working. It always goes off and I have to lodge a complaint. You guys don't respond on calls or service requests. If luckily I connect to someone whom I explain my situation, they just hung up on me. I want to disconnect your services
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Pavan Mathew
(@Pavanbandanadam) reported
@ACTFibernetHYD @ACTFibernet Worst customer service experience I have ever had in Hyderabad. No one responses even after we raise complaints. The team says 24 hrs for resolution but did not resolve even after 24 hrs. Facing the same connectivity issue 4 times in a month.
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Ramakrishna Bandari
(@rk290253) reported
Since it's been 4days no internet till now problem not solved very bad @ACTFibernet can any one suggest for alternate internet service providers.
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Kartik Tiwari
(@ItsKartikT) reported
@ACTFibernet Hi ACT Bengaluru! May I ask how long it would take to resolve an Internet not working issue? It's not working since yesterday 7 PM. You promote yourself as a WFH enabler. Is this the enabling? Since yesterday ticket is open, but no action untill now. Fantastic!
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Chandan Shahi
(@ChandanShahi07) reported
@ACTFibernet Its been 14 days since I have requested for a static IP. Customer care evertime says in next 4 hours #leaveactfibernet
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MR.UnderWorld
(@underworld_007) reported
@ACTFibernet Still the issue hasnt been addressed WORST ISP @ACTFibernet #WORSTISP
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sehgalsaahab
(@itskanikaaaa) reported
@ACTFibernet @ACTFibernet I was given a timeline of 4pm for sure resolution of internet not working on call with ur customer service. It’s pos 5.30 but there is no internet yet
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vinay kumar
(@vinay_libra) reported
@ACTFibernet This is the second time internet isn't working once it gets fixed a day before which took almost 2-3 days to fix. Request: SR10161359715402 Gave my multiple feedbacks for worst, extremely unreliable services ever. Fix it right away! 😡😡😡😡😡😡😡😡
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C.Rajashekaran’s Official Account
(@irajashekaran) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Bhabani Shankar
(@Bhabani02092192) reported
@ACTFibernet, When can I expect my issue to be resolved? how many days do you need? Your Customer service is the worst, Simply they will cut the service and when we will ask for a disconnection they won't refund our money. Paid 7681/- (6 + 1), i need refund.
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Ankur Vishal Malik
(@avm4141) reported
@ACTFibernet This problem faced in South Delhi
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vasireddyyeshwanth
(@vasireddyyeshwa) reported
@ACTFibernet @ACTFibernet is this joke to you every week i am complaining about the connectivity issue ther is no proper resolution till now we are working from home if my job is at stack due to your internet issue i wil go to consumer court
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The Elder Man
(@ShunaamMajumder) reported
@ACTFibernet This is too much. Internet is out since morning and nothing has been done. Someone called to check the location but did not turn up. Please help man. Docket number: SR10261395525932
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Vijay Gopal
(@VijayGopal_) reported
@MutyalJ @ACTFibernet @jagograhakjago yes, i just got their **** services disconnected, had enough
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Chaithratessa
(@Chaithratessa3) reported
@ACTFibernet please close ur company ...u ppl ruining my work life ..wat the hell is happening ..no network at all ..y should I pay my bill ..ur cc exe is so rude to me ...I will switch over to other option
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FOLLOW jntu worldsms
(@FOLLOWj59580211) reported
@ACTFibernet @ACTFibernetHYD Hi Team, Without my permission they have installed setupbox in my premises.And caused damage to my property and I have been sending plenty of emails since 2months there is no proper action taken on this. Can you remove the setup box from my location.
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FOLLOW jntu worldsms
(@FOLLOWj59580211) reported
@ACTFibernet My contact details : Name : Harish Mobile: 8500110583 City: Hyderabad Your technician(Vikram) visited my location on someone's complaint based and he acknowledged that I have raised a concern to remove setupbox still he is not taking action on it. I have sent an email also.
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rr రావి. rr raavi
(@raavipydi) reported
@ACTFibernet my internet connection is not working for the last 24hrs vide ticket number SR10561366642112,a/c105010967534 and user id 11059128 On 23rdAug also my internet connection is not working for and restored after 49 hrs. Reasons for this frequent interruptions isnot known