ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Pune, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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nittin kumar
(@nittinkumarj) reported
@ACTFibernet Resolution would be to remove my nu er from your crm please ....yor SMS and calls tens to flood me at odd Times of the day We had a good run but it's time to say goodbye
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Mahesh
(@Mahesh63980786) reported
@ACTFibernet 3rd class service from a 3rd class broadband service provider..facing connectivity issues from morning.. getting disconnected very frequently.
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Mutiur Rehman
(@Mutiur_Rehman) reported
@ACTFibernet I have made a payment of 1 month , interestingly you have showed that I am right . After 1 month be ready for disconnection as I don't think you have enough resources for customer and Services. Thanks for Showing your true colours from Day1
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RudraPrasad Tripathy
(@rudra_tripathy) reported
@ACTFibernet No internet from Morning.kindly fix this issue. Ac no- 102524745608
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Vijayanand
(@KuwaitGovindan) reported
@ACTFibernet If you can't take care of it right away, do let me know and I am more than happy to cancel my connection.
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vignesh dasari
(@vigneshdasari) reported
@ACTFibernet My relocation request was raised a week ago and yet to receive a resolution. I've had multiple follow-ups with your customer service reps. Please don't respond to this tweet with a standard response. Sort this by today! I've dmed you the Service request ID.
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Bhavana Jaiswal
(@bhavanajaiswal) reported
@ACTFibernet very patchy internet since last night. Keeps going and coming every 5 mins, making it impossible to work. We have complained in the app, but nothing done yet. Please help!
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pR@$#@nT
(@prashant0075) reported
@ACTFibernet @reliancejio are you willing to replace @Airtel_Presence as my New Wifi broadband service provider ?
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My Name is not that Important
(@not_imp_name) reported
@ACTFibernet no internet connectivity from yesterday evening. No response from your engineers. Pathetic service. Just installed ACT only a few days back.
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T Bala Ravindra
(@tbalaravindra) reported
@ACTFibernet Thnx 4 ur 1/2 hearted service 4 last 3 yrs. Even after continous servce interruptions of more than 10 times a month.I still have been a long time customer of urs. But I think time has come 2 say gdbye to U. I can't surf more on your network.Thnx 4 1/2 hearted servce
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Master Boys
(@NDB_28) reported
@ACTFibernet no internet for past 1 hour. Pooer service provider
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ukm
(@5leeperninja) reported
@ACTFibernet it's been 5 days since we registered a complaint. There has been no followup after first day. No response to email either. Should we be looking for other ISPs?
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Mani Kumar
(@maniakspu) reported
@ACTFibernet Thanks.. That did not help.. Seems problem is not from my end.
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Rakesh Reddy
(@rockyendapelly) reported
@ACTFibernet What are you doing guys. come on am really not expected worst service from the ACT hyderabad.
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's been more than 36 hours we are facing issue. Can you do that resolution quickly
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My Name is not that Important
(@not_imp_name) reported
@ACTFibernet Done. Let's see how fast you guys fix the issue.
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HEMANTH REDDY
(@Hemanth_Reddy__) reported
@MrBeatLust @ACTFibernet Forget @ACTFibernet . They have the worst customer service ever.
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Rakesh Reddy
(@rockyendapelly) reported
@ACTFibernet HI @ACTFibernet Just now i contacted customer care. still they are rectifying the issues. 😬 Leading ISP still Rectifying issues. 🙏
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Srikanth Goud
(@asrikanthgoud) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet We have to call atleast 3 times and your customer service team has disconnected two times without even speaking properly
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Md Ashfaque
(@Amateurhooman33) reported
@ACTFibernet no internet for past couple of hours pls fix this 🙏
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Vijayanand
(@KuwaitGovindan) reported
@ACTFibernet Your customer support is the most horrible one. My relocation request has not been taken care even after multiple escalations. I am using ACT for more than 10 years and it's a shame I am being treated this way.
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Shaik imran
(@Eemranshaik) reported
@ACTFibernet Iam Shaik imran 101432926559 Iam facing internet issue since 28th April ,am unable to browse internet,I had initiated complaint by calling still not recieved any response Your request SR10155899385132 is tentatively expected to be resolved by 4/29/2021 06:00:00 PM
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Maheem Jain
(@maheem_jain) reported
@ACTFibernet Issue hasn't been resolved
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Master Boys
(@NDB_28) reported
@ACTFibernet Customer service is disgusting and idle. No resolution for more than an hour.
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abhay
(@abhay2302) reported
@ACTFibernet I tried contacting customer care also no response, it should get resolved by now as per time given
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Goutam Naik
(@_Goutam_Naik) reported
@ACTFibernet How are we supposed to work, if your service is not reliable? It was very poor speed in the morning and since afternoon there is no internet!
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Prathik trivedi
(@Prathiktrivedi2) reported
@JioCare disappointed with the service provided by Jio customer care Not able to access Jio Fiber since 4 days yet no resolution glad I dint deactivate my @ACTFibernet 🙌🏻
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Naa-Nee
(@Ka3_Nee) reported
@ACTFibernet No use of regret ; we are paying ; repay us with service..
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernet I have been facing internet connectivity issue frequently. I have taken service from other ISP. Plz disconnect my connection.
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Vikram C
(@cnolan32229947) reported
@ACTFibernet Such a worst customer care and Sales support. All they say is "will contact you in next 24hrs" for the past few days. Do you think the customers are idiots? Don't commit when you can't deliver.