ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, New Delhi, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| New Delhi |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi
(@ravikantbhatt) reported
@ACTFibernet i urge all the tweeples to see how poor ACTs service is and hence better avoid it to save money and peace of mind.
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gopi krishna
(@GopiStm) reported
@ACTFibernet horrible customer support. ACT will provide modem but will not provide adapter.
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Srinivas Rao
(@Sriniva48380372) reported
@ACTFibernet Wrost customer service no body care ur employees are working free or paid i dont know
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Vyom
(@vyom_1985) reported
@mukundiyer1995 @ACTFibernet Thank you for support @mukundiyer1995 . I have already switched my connection. Now they can do nothing.
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SKP
(@shishir19872010) reported
@ACTFibernet without confirmation you close ticket. From last 3 months facing issue. Your technical person told me to change router and so I changed and now he is saying don't buy Netgear, buy other. What **** is this? Can you give me guarantee that if I buy again issue will not
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Ravi
(@ravikantbhatt) reported
@ACTFibernet why you guys make a fool of consumers.not even 10 days and more than twice internet is down and complain resolution takes days.the clock is ticking,you guys won't be able to run your business for long with such poor service
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Roopesh S Honnappa
(@roopeshsunil) reported
@ACTFibernet Please listen to the call, you will know what I mean, kindly prioritse on the issue as it's affecting my Job
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Kishan Nandakumar
(@KishanNandakum1) reported
@ACTFibernet the Internet is again down today morning the moment I had received the message asking for permission to visit site. Having trouble reaching customer support.
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Bhavana Moryani
(@bhavanamoryani) reported
Downright pathetic service @ACTFibernet @ACTFibernetHYD
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nikhil kumar
(@nikhilvaranasik) reported
@ACTFibernet @ACTFibernetHYD ru people intrested to solve the problem
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Dhanya Bhaskaran
(@Dhanya_B) reported
@ACTFibernet Is this what an ACT Storm customer gets to experience everyday?! Either it is totally down or it is really slow. How do you expect us to rely on @ACTFibernet Services to do work from home? Not a single office call / con calls goes uninterrupted.
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Chandan Jena
(@cjena86) reported
@ACTFibernet What kind of bogus service do you guys have, reconnection happened on 11/8 after a week, bill generated on 14/8 and disconnected due to non payment on 17/8 while there is a billing dispute ticket lodged.
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Siddhartha
(@pessiddhartha) reported
@ACTFibernet again no services?what type of service are you providing. Last week 2 days we suffered and now again it has resumed. I remember your management hiking the price last year amid pandemic to provide "better service". Is this a reflection of the same? Shameless lot!
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Dhanya Bhaskaran
(@Dhanya_B) reported
@ACTFibernet The internet is again pathetically slow today!! #UnresolvedIssue Someone from @ActFibernet visited last evening. Went to check on the junction box, but came back saying that there is no one at that residence where the junction box is so will have to visit again today.
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NinjaX
(@NinjaXTrader) reported
@ACTFibernet I had raised a ticket (SR10260715747543) on 9th August for LAN cable extension and it's not been addressed yet. I have your customer care at least 15 times so far and I haven't a proper response.
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Anil Kumar Shankar Jajapure
(@Aniljajapure) reported
@ACTFibernet Resloved but i loss my one day salary 2765/- Loss of pay due to disconnected of internet. Who's this responsible for that. Appreciated look into this, reslove the my issue
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Roshan Shetty
(@_roshan_shetty) reported
@ACTFibernet Hey folks, My internet is not working since the morning and I'm not able to raise a support ticket as well :/
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Vivek Kumar Chaurasia
(@Vikram_657) reported
@ACTFibernet # Cheater Act fiber still my problem is not resolved. It's been 3 months.o need my Refund
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abhimaanroy
(@abhimaanroy1) reported
Actfibernet is lossing ground in Delhi. Customer service is poorest.#ACTFIBERNET
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Srinivas Rao
(@Sriniva48380372) reported
Wrost customer service from act fiber net agents are simply disonnecting the call while speaking this is totally bad .i have issue i call since 4 to 5 time happen the same no one respond correctly .@ACTFibernet
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Roopesh S Honnappa
(@roopeshsunil) reported
@ACTFibernet SR10261034964642, 2days since the issue, still not resolved , what is worst is your customer service rep don't even know the meaning of customer service, please listen to the call and check how the conversation was, if you have employees like this who are unsatisfied
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Anil Rao
(@anilkumar4437) reported
@ACTFibernet @ACTFibernet your area executive nagaraju (+91 7032962388) is asking me bribe (for lease line connection) .I don't know what the hell is wrong with you guys.Everyone else is getting Internet I my area & you guys are demanding money from me and not providing Service.
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Saikrishna Rao
(@saikrishna_rao) reported
@ACTFibernet Why are billing issues getting closed without a resolution? Causing a lot of confusion and I am getting bills for a plan that I prepaid for. The issue was raised more than a month ago. Please check.
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Chow
(@tweetchow_) reported
@ACTFibernet Such poor service in New Delhi. Payment taken for connection on 11 August and still awaiting installation. Wasted my time yesterday and now today. ACT Delhi Saket engineer Vipin doesn't respect anyone's time. And today also he says he needs 2 -3 more days
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Anil Kumar Shankar Jajapure
(@Aniljajapure) reported
@ACTFibernet I am very dissatisfied with your service.
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Kawaljeet Singh
(@kawaljeet23) reported
@ACTFibernet Could someone please help me out
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Syed Java
(@SyedJava786) reported
@ACTFibernet Does it make any sense to talk yours representatives? How many times I said it's fibre cut @TRAI, ACT service is worst, they take 24 and 48 hours for granted to fix any issues. And they says, it's TRAI policies. How many issues are allowed to ACT in a week or month?
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Kawaljeet Singh
(@kawaljeet23) reported
@ACTFibernet resolve my issue @GoI_MeitY @ACTFibernet
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Suresh Kumar Mandapa
(@sureshlincoln) reported
@ACTFibernet Following up with the issue. Any update?
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SuryaChandra
(@suryachandra88) reported
@ACTFibernet It's been 23 hours since the internet connection went down. Raised service ticket SR10761034692702 and followed up thrice with your service centre. No action has been taken so far. Request you to please follow up & attend the issue at the earliest.