ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (67%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Ludhiāna, Rājupeta, Chennai, Hyderabad, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Ludhiāna |
Total Blackout | |
| Rājupeta |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Wi-fi | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Mazhar Khan
(@MazharK57180121) reported
@ACTFibernet My internet is not working for last 24 hours. I raised the complain as well but nothing happen and your employee is also misbehaving with me. Request you to please take your connection back
-
Narasimha Sai Yerram
(@NarasimhaSai5) reported
@ACTFibernet Internet DOWN since Aug 18th - that’s a WEEK of no service! Your “engineer” is IGNORING my calls. Zero response, zero service, But you had the AUDACITY to send me a reminderfor for next month due? Are you KIDDING ME?! Fix this NOW or I’m switching #ACTFibernet
-
Venkat
(@gvsr888) reported
@ACTFibernet Thanks for ur response. There is a POC Suresh for our society. He never responds to our calls. Sorry to say this - 80% of our society residents ready to switch to @airtelindia from Act due to frequent internet issues. Issue is not only during outage time, but also exists earlier
-
Ajay Kiran
(@Ajay_417) reported
@ACTFibernet no internet since 3 days while other networks providers resolved the electric pole issue within same day l. Customer care saying it will take 72 hours more, so total 6 days of outage. If I do not grt internet by EOD I am switching to @JioCare
-
John Paul
(@rolling_vortex7) reported
More than 48 hours and my issue is still unattended @ACTFibernetHYD @ACTFibernet #ACTFibernet ……the worst internet service provider
-
Shashank Deo↗
(@Shashank_Deo) reported
@ACTFibernet I don't want resolution to your problem, I only want connection removal and refund of my amount from yearly plan at the earliest
-
Yashwanth
(@yashu5a4) reported
@ACTFibernet SR10176773061744 I raised this ticket on Saturday regarding Internet outage, still no resolution provided.
-
VP
(@vettipaiyan_) reported
@ACTFibernet my internet is down for 5 days.. the service person called once and doesn’t pick up the call anymore and there is no way to contact the customer support..
-
Cooking Connections
(@Papansarkar333) reported
@ACTFibernet @ACTFibernetHYD - It's been a week since I requested a callback. You promised to call but it's been 7 days, no calls. No service. Complete disappointing experience. I want to disconnect this **** connection. Worst service. Airtel is much better.
-
vipul soni
(@vipulsoni2609) reported
@ACTFibernet @ACTFibernetHYD My internet has been out for 3 days, severely impacting my work. A new ticket is opened and closed daily without a fix. Complaint No: #SR10176784668034. I need this resolved ASAP. Your customer care has provided no support.
-
Prakash Shukla
(@Invest__India) reported
@ACTFibernet Extremely unreliable Service 24 Days Without Internet in past 2 Months, even today there is no connection, and you shamelessly boast about being no. 1 service provider, Ticket no. SR10176713709084. @jagograhakjago @MIB_India
-
Cooking Connections
(@Papansarkar333) reported
@ACTFibernet @ACTFibernetHYD Will you ever give me a call to fix my issue. It has been more than a week. You promised to call me on 17th and now today it's 26. Pathetic service. I have been on Act helpline IVR for 1 hour 15 mins. This shows how pathetic your service is.
-
Sampath Reddy Challa
(@sampathreddyc) reported
@ACTFibernet raised a ticket on Aug 19th SR10176713254304 still not resolved, my entire apartment has the issue no cctv working, I lost all the hopes, I don’t think you are capable of resolve this near soon, getting more frustration . I’m looking for new ISP than fixing this
-
Mahesh
(@Louicat234) reported
@ACTFibernet When you will do ? I do work from home staying at hyderabad now my company calling me to come to office located at noida due to 3 days network interruption Will ACT FIBERNET take 3 days to work on the issue ? This is not natural disaster to take time
-
CustDev
(@Saymyname_07) reported
@ACTFibernet has become the WORST internet service provider. 6 Days since raised the ticket for "NO INTERNET", No resolution, No Callbacks, Technician wont answer calls, Issue gets Postponed to the next day every evening at 6 PM. Customer care and Technicians LIE repeatedly.
-
nakul sharma
(@sharma_nak51349) reported
In 2025 - the era of internet, and AI where outages of even 1 hour impacts and matters a lot @ACTFibernetHYD @ACTFibernet is taking more than 3 days to resolve internet issues with no ETA being followed. Why am i paying you when at EOD i have to get topup Issue - SR10176793618804
-
I'M Goud
(@Sandeep40506) reported
@ACTFibernet Thanks to X given platform to resolve my issue
-
Anand miesala
(@AnandMiesala) reported
@ACTFibernet @BandBajaateRaho it's not about escalating the issue. Provide a concrete date & time for issue resolution.
-
Dr Generation Uno
(@KayKay390160) reported
@AnilMarket @ACTFibernet Well said. Let us shift to jio or Airtel. Actfibernet is ******* worst isp
-
karthik
(@karthisena) reported
@ACTFibernet Again....24 hrs down 😡😡😡😡
-
Mahi86
(@Mahi862) reported
@ACTFibernet worst service no will give a proper resolution or update on the ticket ETAs are changed frequently.. technician will not lift calls and you feel helpless after paying for service for year in advance. All I get is bot message Ticket number.SR10176791308064
-
Debabrata Padhy
(@Deb0brata) reported
@ACTFibernetHYD @ActfiberC @ACTFibernet Internet is down since yesterday morning for 24 hrs now. No resolution . SR10176808879134
-
Chandru Anirudh
(@ChandruAnirudh1) reported
@ACTFibernet @ACTFibernet take a request to port cancel my connection I wil shift to @JioCare WiFi
-
Hussain A W
(@hussain1585) reported
@ACTFibernet @ACTFibernetHYD what is the procedure for refund I want to cancel my prepayments and exit the services right now What is the procedure The app or the chatbot doesn't give any option Is there a way to get out of this SCAM ?
-
Ujjaval
(@joshiujjaval7) reported
@ACTFibernet Stuck with ACT internet! Every 3-4 days it stops, complaints raised, works for 1-2 days & again same issue. Engineers are rude, refund takes forever. Worst ISP experience. #scamactfibernet Complaint no: SR11776809453584.
-
Sunil Reddy Vanga
(@vangasuneel) reported
I have complained to ACT support regarding internet down on 19th and today is the 26th but no one is contacted me still. If I called support number not connecting to executive. It is very very irresponsible. @ACTFibernetHYD @ACTFibernet My ticket no. is SR10176707069394
-
Saurabh Katoch 🇮🇳
(@saurabhkatoch18) reported
Welcome to the 7th day “Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 26-Aug(DD/MM) 19:30 to 21:00. Team ACT” @ACTFibernet #Hyderabad I have only one question how Jio n Airtel are able to restore services in the same area n not u.
-
Ujjaval
(@joshiujjaval7) reported
@ACTFibernet Stuck with ACT internet! Every 3-4 days it stops, complaints raised, works for 1-2 days & again same issue. Engineers are rude, refund takes forever. Worst ISP experience. **** of service Last Complaint no: SR11776809453584.
-
madhanvs
(@madhanvs) reported
@ACTFibernet I would like to inform that no act representative is fixing the issue on field We see ppl from jio and airtel working on the field but no from act
-
Bunny
(@TFIBUNNY) reported
@ACTFibernet My internet is down for the 2nd consecutive day. Account No: 101767849442 Name: Papineni Madhusudan Rao Contact: 9959417240 This is causing serious inconvenience. Please treat this as URGENT and restore the connection immediately.