ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (62%)
- Wi-fi (25%)
- Total Blackout (10%)
- E-mail (1%)
- TV (0%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, New Delhi, Visakhapatnam, Chennai, Dehra Dūn, Chhindwāra, Vijayawada, Kolkata, Nashik, Delhi, Mumbai, Ahmedabad, Guwahati, and Greater Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Wi-fi | 13 hours ago |
|
Hyderabad
|
Internet | 18 hours ago |
|
Hyderabad
|
Internet | 18 hours ago |
|
Bengaluru
|
Internet | 19 hours ago |
|
New Delhi
|
Internet | 1 day ago |
|
Visakhapatnam
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......
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Tanmay (@Tanmayshriv) reported@airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread
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Ajay Verma (@vajay09101988) reported@ACTFibernet I don't want your sorry, I need a solution on fake and mis-selling. Or else I will file a case in consumer court and take you to the highest authority.
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Sairam Srikanta (@sairam_srikanta) reported@ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????
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Rahul Duraipandian (@sailorahul) reported@ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution
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Uncle Sam 786 (@CbhSam30259) reported@ACTFibernet DIDNT GET A SINGLE EMAIL. @ACTFibernet @ACTFibernetCare FRAUD & HARASSMENT. Ticket SR10780246951897 closed fraudulently without resolution. Your staff incessantly spam-called me, worsening my health as a patient, and blatantly lied to cover it up. Detailed DM sent.
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Poornima menon (@Poornimamenon10) reported@ACTFibernet I want to cancel my subscription. Worst service I've come across!!! I need my money back #ACTfibrenet #Disgusting #Ban
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ramkumar (@ramkumardoss271) reported@ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service
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Aman Kumar 🇮🇳🌿 (@amankumar43r) reported@ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet Your field level engineers have been excellent, prompt and unwaveringly decent and understanding. The back end however is being deliberately unhelpful. They have closed two tickets this month without my concent and any resolution
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Act aap is not working correctly
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Sparsh (@skkumarsparsh) reported@ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet No one from the team is resolving my issue I am going to raise the disconnection request and recommend everyone don't use @ACTFibernet their service is very they are not listening to their old customer complaint
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rajusekh (@U1Raju) reported@ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336- With the brand new mesh connection of Wifi, I was not expecting such disruption while working using ACT mesh wifi. I request this to be escalated to the head office for prompt attention and resolution. (1/2)
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Need a urgent solution due to delay my account will be disconnected seens 8 days I am unable to solve my problem
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HAMZA EQUBAL (@EqubalHamza) reportedVery disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this
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Chandrashekar Kumar (@deepashekar1997) reported@ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.
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Sendil Gopal (@SendilGopal) reported@ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.
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Mdparvez (@mdparvez171126) reported@ACTFibernet there is a delay in new connection need help fast
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Kunal Vijay Kapoor (@KunalVijay40479) reported@ACTFibernet This ticket needs immediate attention for refund SR10180200565819. Cannot be cheating customer by charging for 500 mbps and providing only 100 mbps.
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet With out solution closed the ticket
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Anirudh (@IamRamAnirudh) reported@ACTFibernet @ACTFibernetHYD Please address the internet connection issue. Please address this issue ASAP. Account No. 101010515407 SR# SR10180270027074
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Iam a customer of beam and act past seens 18 years
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kartik tanwar (@kartiktanw40482) reported@ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet
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C4ETech (@C4ETech) reported@ACTFibernet help!!!
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Anirudh (@IamRamAnirudh) reported@ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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Sairam Srikanta (@sairam_srikanta) reported@ACTFibernet Been facing internet difficulties since a month. Office calls getting dropped due to this. Raised the issue many a times and still no resolution. Very frustrating it is, plz intervene at the earliest
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Lingam Om (@LingamOm) reported@ACTFibernet Issue facing from the starting month till now no solution same copy paste comments will check and escalate to management where is the acknowledgement