ACT Outage

@ACTFibernet Kindly arrange a call back on the registered no. ASAP-Thats a basic thing that any service provider can do.Thanks.

@ACTFibernet No internet since morning. #SR11051378230442 ....Called customer care many times but unable to reach the representative. No one has reached yet or tried to call back..one of the worst experience so far with the internet service providers..

@ACTFibernet still I have not received any help.

@ACTFibernet I trying to change my plan and your portal is not working

@Airtel_Presence I have shared the contact please check it .looking for a quick resolution. I need to take @ACTFibernet connection.

@ACTFibernet am facing frequently disconnected issues please check and fix I have tried both direct and WiFi

@ACTFibernet I have decided not to renew the connection. The modem u gave does not support the speed I am paying for and internet keeps going down. Also, the price of other services like @TataSky and @jio is much lesser than yours with much better service. Waiting for 1 year to get over.

@ACTFibernet yes its resolved , but you guys took 2 days to resolve the issue , hope you guys do better next time

@ACTFibernet I’ve Been Facing Issues For Well Over A Month Now. The Internet Doesn’t Work Or Slower Than 1 mbps Speeds. The technician Don’t Even Come Fix The Problems. Please Give Me A Refund My Local Internet Is Literally A Billion Times Better.

@ACTFibernet Pls give a timeline. It has been already 10 days I'm struggling with this unstable connection

@ACTFibernet Expected time of resolution is 7 PM? THAT'S THE WHOLE WORK DAY!! So, my office is supposed to understand I won't be working today because ACT takes 6 hrs resolve a simple issue?? This is pathetic service! Absolutely inefficient.

@ACTFibernet I had opted for storm service and paid whatever amounts it was showing that time. But now your service persons are saying that I have not GST on that amount after 6 months And asking me to pay rest of the money and my services have been disconnected.

@ACTFibernet Internet down since 2 hours. Account details DM’ed, no response there.

@ACTFibernet I need a solution instead of a call back. I am not able to work since 15th Jan and who is responsible for the loss I have incurred because of your negligence.

@ACTFibernet Internet not working 😡😡

@ACTFibernet Issue solved for now. Will let you know if there's any issue.

@ACTFibernet u havt read the dm... internet isnt working...need quick resolution

@ACTFibernet Connection issue. No response. What a network????

@ACTFibernet Services down,phone not reachable,unable to book ticket . Whats happening ?

@ACTFibernet hi. Been more than an hour since internet outage. Pls fix asap. Details in pm

@ACTFibernet hi. Been mor than an hour since internet outage. Pls fix asap. Details in pm

@ACTFibernet Y don't u have Kannada customer care and everytime when I ask Kannada, dey disconnect the call and u ppl need business from Karnataka but not our language. Nobody s ready to take my connection problem and it's not working.

Hi @ACTFibernet. I'm trying to log a complaint via your app and the chat bot page isn't loading. Please help.

@ACTFibernet internet is not working

Hey @ACTFibernet internet service is down in entire Pebble Bay apartment at Bangalore. Trying to raise a ticket from your app, it routes to a Chatbot weblink, that doesn't load. Please fix the internet and your app/Chatbot link

@ACTFibernet hey nw is down since an hour and your app won't allow to raise tkt It couldn't process this chatbot to raise tkt

@ACTFibernet Internet connection down for last 1 hour in Yhanka Blore. Do you understand I rely on this connection for WORK? Your support chat doesn't work. Email, SMS not responded. How am I to raise a ticket? DM sent can you restore the connection immediately?

@ACTFibernet Why do you always reply from an email address that cannot be replied to? If you are honest and open you should not break the email thread. Your replies don’t have any details of the issues. We get replies wherein it is evident that you haven’t read the email.

@ACTFibernet The internet is down from last 45 mins. The support function in ACT app is also not working. Please fix it ASAP

@ACTFibernet There is an outage in Jalahalli and I can't connect to the chatbot or the call center please look into this.