ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Pune, Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil Kumar Pothur
(@Sunil_Pothur) reported
@ACTFibernet Having frequent connectivity issues since one week..previous ticket closed without providing root cause and issue reoccurring. #Hyderabad #actfibernet SR10160607555832
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Nikhil Singh
(@nikhil1689) reported
from
Lucknow, Uttar Pradesh
@ACTFibernet Your ACT Fibernet Ticket no: SR11960604894302 Plz fix it
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krishna
(@gaurkrishna95) reported
@ACTFibernet @ACTFibernet ACTfibernet connectivity issue from past two day, informed ACT customer care, but till now no response from technical team. Worst service, worst experience. List of tickets raised in recent times for frequent connection issues! Reg mob 8560022220
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SriVagdevi
(@VagdeviSri) reported
@ACTFibernet When is that? We have been following since afternoon still now didnt get the issue solved.
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yogeeswar Madupuri
(@yogeeswar1) reported
@konavenkat99 @ACTFibernet @JioCare Mee to facing same issue like sudden drop of network and poor quality
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करदाता Vikash Kumar Roy
(@vikashroy) reported
@ACTFibernet Severe issue for last 3 hours. Two act connection died at the same time. Huge $ loss for me.
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Ratnesh Nagi
(@Rorky_52) reported
@ACTFibernet what kind of bullshit customer service you have? No managers or supervisor available and the agents are always lying and making false commitment. This is business in bad faith and @TRAI should look into their dealing. So should @jagograhakjago
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DEEPAK KOHLI
(@KOHLIDEEPAK) reported
@ACTFibernet Pathetic Customer Service. No response struggling since 1st August for getting response and action of my disconnection request. This is last request for response Next time will send a legal notice.
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Mohammed Tahseen Nawaz
(@taasnawaz) reported
@ACTFibernet I raised a request for house shifting last week and your executive visited my house and said it’s internal wiring and ACT team can’t help and he left in 5 minutes....
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krishna
(@gaurkrishna95) reported
@ACTFibernet Plzz don't post copy past msg I need resolve my problem
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Mansoor Ahmed
(@MeManchu) reported
@ACTFibernet Disgusting service from sales to service. No professionalism. Site engineer fled from scene with the router and not responding since yesterday. Booked a robbery case
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krishna
(@gaurkrishna95) reported
@ACTFibernet Very bad service in bangalore ACTFibernet so manny time call to customer care for My internet is not working last 2 days. but they didnt resolve my complaint til .. Registered mobile 8560022220
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Kabeer
(@hotmillions2016) reported
Internet not working since last night.Please resolve this issue ASAP. @ACTFibernet SR number: SR11060607924422
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SriVagdevi
(@VagdeviSri) reported
@ACTFibernet Why there is frequent line problem with your network? Why it takes 2 days to get issue fixed? What's the use of the service center if they dont resolve the network issues fast? Why we have to keep on calling the team and get no response in return?
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अविनाश जायसवाल 🇮🇳
(@avi_vinu) reported
@ACTFibernet @ACTFibernet what kind of services support very very unacceptable, no resolution it high u sell ur company to some local broadband in Hyd they will manage better services than u it been 48hrs no solution and now again ur saying it will take 8hrs
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Bhineet Singh
(@bhineet) reported
@ACTFibernet The installtion issue is resolved . However the purpose is completely defeated. Your tech team says use 5G for speed and internet is not consistent. There are huge fluctuation. Request refund.
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Charan
(@nvscharan369) reported
@ACTFibernet May I know what is ur Response time?If Someone Complained that they are not able to use Internet.I don't know about your offices in other cities, towns and states.But Here in Eluru You have a Worst Team. Not even a single guy is good at his work #facingproblems.
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Anand
(@Anand45352409) reported
@ACTFibernet Thanks @ACTFibernet My connection started . All was done in 24 hours! @AirtelPresence Thanks for making mess of shifting request! You lost a customer and that too in my new apartment where my neighbors have Airtel broadband!
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Aman Singh
(@drumaxOP) reported
@ACTFibernet Can I expect a resolution by today? For ticket SR10160565903072. It was supposed to be resolved by now. Why do you have to keep your customers waiting in times like these.
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Bhabani Shil
(@bhabanishil25) reported
@ACTFibernet just got the connection one day back and constant issues with network- it shows up but does it work — I shifted from @airtelindia expecting better from you but you too aren’t any good! I surely can’t wait 24 hrs for ur ppl to fix —- this is harassment and I regret!
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BEEDIWALA 🚬
(@blackdogji) reported
@ACTFibernet I'm loosing my patience, it's time to look for other network provider vendor.
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aditya kolasani
(@ashulaw11) reported
Would be better if you could give me a refund for no service being provided for half the time so that I can send the money to someone who gives a better service and money would be used properly @ACTFibernet I hope ur service is better in Vijayawada than this @airtelindia maybe u
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Shrikanth L Gajula
(@l_gajula) reported
@ACTFibernet SR10160598279551 Every time I think customer service can’t get any worst, you guys prove me wrong. Spoke to 2 agents, the first was easily the rudest person I ever spoke to. Please resolve ASAP, and you guys seriously shud introspect if u r in the right business
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krishna
(@gaurkrishna95) reported
@ACTFibernet Very worst service actfiber net plzz guy's don't use this internet fiber net ...They customer service is playing with didn't resolve problem ...Manny time call customer care ..Last 2 days internet is not working bt still didn't resolve my problem 8560022220 mobile
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Shrikanth L Gajula
(@l_gajula) reported
@ACTFibernet Seriously do you train or even interview your customer care reps before hiring.
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Sana Sana
(@SanaSan36581351) reported
@MinisterKTR @KTRTRS @ACTFibernet Please provide Covid vaccine Soon because poor people are suffering Request sir
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Amar O-Ve Blood #21 ready by 20th Sep for Donation
(@AmarKokkanti) reported
@ACTFibernet @ACTFibernetHYD #Madinaguda. Best became Worst from last 6 months in gated community. Every month, 1st week - same issue. Pathetic response from Technician Dileep and Incharge. Even Manager K S Ali, no response to calls. Customer care just there to call 4 payments
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SriVagdevi
(@VagdeviSri) reported
@ACTFibernet Is that a team who replies that issue will be solved quickly but doesn't reply back after that?
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Nidesh Mathur
(@MathurNidesh) reported
@ACTFibernet Yes.. But please see please make sure that the issues being resolved ASAP
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Kona Venkat
(@konavenkat99) reported
Problems with @ACTFibernet continues… Least bothered to correct themselves 😳 Solution is not far with @JioCare Soon every customer of @ACTFibernet will switch for a better service!!