ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Ludhiāna, Rājupeta, Chennai, Hyderabad, Bengaluru, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Total Blackout | |
| Rājupeta |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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The Truth
(@GafoorAlJunaidi) reported
@ACTFibernet Kindly stop fooling customers. Worst service you are providing In a week 7-8 times internet issue. For 1 request you will take 24 hours. Worst service provider
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet No response yet..can't afford to lose 2 working days..@ACTFibernet . .I think its better to disconnect your service.
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akash sudarshan
(@akashsudarshan1) reported
@ACTFibernet We raised a complaint regarding internet connection, the executive appointed has constantly avoided our calls. The interest act showed while creating the connection is not there when it comes to customer support.
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet what the hell kind of customer care you have..if I put the language selection number and ID ..its telling not proper..worst and pathatic..Literally ****..@ACTFibernet
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Ashok Pardhu
(@as_chary) reported
@ACTFibernet Recently we got requested for new connection with number:9063705990. One of ACT fibre guy interacted with us he told it will done in 24 hrs. Once i am done with payment he is not at all responding to our calls. This is very bad customer support.
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Every week internet issue This is the 3rd week Internet gone Please fix SR10264772530684
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Every week internet issue This is the 3rd week Internet gone Please fix SR10264772530684
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Susmit Kumar
(@SusmitKumar7) reported
@ACTFibernet You guys are shameless creatures...have been raising this from past 1 week but not fixed yet... Engineering closes the ticket without visiting and resolving the issue. Refund my money...I don't want to continue with you guys @ACTFibernet
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Prem Kumar Behera
(@youfoundprem) reported
@Airtel_Presence Hi, no need to take any action. I already took internet connection from @ACTFibernet. Thank you Act team for providing service so quickly. @Airtel_Presence please close my connection and initiate refund or else I will file a case against your company for misleading me.
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niyaz khan
(@niyazkhan4035) reported
@ACTFibernet Hello sir please find out my problem not resolved till date do have any idea can u resolved it either I leave u r service Your ticket SR11064759821254 is tentatively expected to be resolved by 06-May between 09:00 to 13:00. Team ACT
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aditya mallubhatla
(@AdityaMallu1) reported
@ACTFibernet I have raised a couple of requests your engineers couldn't fix it
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet Close your company.. Worst service..
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Ashok Pardhu
(@as_chary) reported
@ACTFibernet This is very bad customer support.The only mistake i did my life was believing you guys after seeing many reviews about you.The only thing i need was to refund my hard earned money back .Pls it is my humble request. ACT Fibre guy number: 9154596176
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet Do you need 3 days..to solve issue..daily in business hours you will take out connection.. Than 5-6 hours no service.. Can't you give proper service..if didn't paid a day..you will remove connection.. But no proper service..I need refund 3-4 days of no service..**** service.
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aditya mallubhatla
(@AdityaMallu1) reported
@ACTFibernet I have raised multiple requests for internet disconnection. It's become a nightmare. The guy comes and says that some one is switching off the box next door . The Internet works for 5 min and after that it gets disconnected. No response from cust care. Pl fix this
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Mohsin Ali
(@mosinali17) reported
@ACTFibernet @ACTFibernetHYD your Toll FC have world's 3rd class system even after waiting for call position 4,3,2,1 &den connected 11mins no 1 talking on otherside @ 9121212121 n tried other no. As well 7288999999 is not working. In that case where w'ld ur CS will get connect.?
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Rakesh Kumar
(@rakesh1624) reported
@ACTFibernet your service is really pathetic and on top of it ur support team is not providing any support. I have requested for connection shift and didnt got the response from the team since past 3 days. We are facing lot of problems having no internet as we all r doing wfh.
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Lalettan
(@ikkarti) reported
@ACTFibernet no internet from morning can you fix this
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Indian
(@responsiblewala) reported
@ACTFibernet @ACTFibernetHYD Since 12 pm today no internet in my place and I spoke with Mr. Mahesh (6366826830), so called Service Team Lead Lead. The bloody reason he gave me was he has power back up at their service station only for 3 hours
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet If you can't provide service properly close the company and go..someone efficient will come..worst service provider..Not act service provider
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Vikram Das
(@VikramD57039177) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Connection restore after 6 hrs. One day before also same problem happened, i will count on hrs how much hrs i m facing and i need extension of that hours.
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Moiz uddin
(@Moizudd48126887) reported
@ACTFibernet Hi Support, My internet issue has not resolved since 3 days now. SR SR10164744627614 is raised and it’s been closed without confirmation from customer. Is this professional service? Please look into it with priority.
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Mohammed Mujahid
(@Mohamme50577014) reported
@ACTFibernet @ACTFibernet, my child made a complaint on Friday, inform her to they will come on Saturday, but today made complaint again, told will come on Monday, her exam was going on,,, Please ACT on it,,, no excuses please
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Sabari Raj 🇮🇳
(@Tarunsdad) reported
@ACTFibernet connection not working!!! Again!!!
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Indian
(@responsiblewala) reported
@ACTFibernet Stop it ********. You are cheating us like anything. The blind mistake I have ever done is choosing @ACTFibernet How many day I should struggle, you idiots don't even have minimum ethics. Till now no one addressed the issue. Don't you have single professional in your team?
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AshBee
(@ash_bee70) reported
@ACTFibernet Sad state of affairs. internet is down again today. Yesterday it also happened. Why don't you guys run the cable under ground than running it all over the houses and across streets. You guys are forcing me to shift to Airtel who have recently laid OFC cable underground.
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Sukanya
(@sukanya236) reported
@ACTFibernet ticket was closed without any action! Open since over 24 hrs with no resolution SR10364766191494
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Mutyal Jayesh 🇮🇳
(@MutyalJ) reported
@ACTFibernet How many years you need to solve the issue of "No internet" (Internet not working)? Account-101447977763 @VijayGopal_
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NethajiGuru
(@nethajiguru) reported
SR10364771897964 @ACTFibernet team, pls look into this issue asap. #ACTfibernet
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Venkata Siva Krishna Reddy Gujjula
(@vskrg) reported
Fed up with @ACTFibernet @ACTFibernetHYD @ActfiberC. No proper customer support and the service is as slow as their network speed.