ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Mumbai, Hyderabad, Chennai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Mumbai |
Wi-fi | |
| Hyderabad |
Internet | |
| Chennai |
Wi-fi | |
| Salem |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vikram Kumar
(@KumarVikram7988) reported
@ACTFibernet @ACTFibernetHYD ISSUE IS NOT FIXED SO FAR. IF U CANT FIX IT LET ME KNOW I WILL APPROACH POLICE AND ALSO FILE SUITE IN CONSUMER COURT FOR CHEATING ME FROM PAST 4 YEARS.
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The Dissent
(@TheDissent) reported
@ACTFibernet None of your customer care numbers work to talk and pay and change the plan. And no one called us till date.
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Rahuldev Rajguru
(@rahul_rajguru) reported
@ACTFibernet none of the customer care number works. No OTP sent to registered mobile. Is this the new definition of your customer service?
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Raghul Krishnan
(@Raghulkrish89) reported
This is 4th time in last 2month again my ACT broadband is not working as I already mentioned in my last tweet monthly twice it's not working and the service engineers don't have permanent solution @ACTFibernet @DoT_India
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Dame tu Alma
(@kushalsv) reported
@ACTFibernet Hey, My internet is running extremely slow from a couple of days, what seems to be the issue?
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Diव्येsh
(@desaikingis) reported
There's @reliancejio that really provides best service at affordable rates and then there's @ACTFibernet that steals your money in the name of affordable. My bad that @reliancejio isn't yet available at my area!
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Abhinay
(@Abhinay17915198) reported
@ACTFibernet Will you please prioritise this and fix ASAP 🤬
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AR
(@AripiRaju) reported
@ACTFibernet took Internet connection on 16/1/2022,plan: A-max 1075, 150Mbps speed, but I am getting 2mbps speed, very horrible and unreliable service, ticket SR10163918148935.
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Beryl Bendicta
(@BerylBendicta) reported
@ACTFibernet Thank you for the scripted lines..it is again of no use its been more than 4 days... give me Solution ASAP!!!!
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Vikram Kumar
(@KumarVikram7988) reported
@ACTFibernet,@ACTFibernetHYD ISSUE IS NOT FIXED, HOW MANY YEARS DO U GUYS NEED TO FIX IT> IT IS PENDING FROm 4 YEARS. NEED REFUND FOR CHEATING ME FOR ALL THIS 4 YEARS,
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Maheswar Panda
(@MaheswarPanda) reported
@ACTFibernet It's happening every alternative day, I don't understand how is your backend team works, they are threatening to not raise complaint so they fix offline which is not guaranteed..with ticket it takes more than 24 hrs.
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Ram Kumar Sadula
(@ramsjntu) reported
Still we didn't get any response of connection. When I called to call @ACTFibernet call center they are saying some box issues. So I asked for refund or cancel my connection so that I could move for other internet providers.
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siddarthshah
(@siddy219) reported
ACT issue - Inspite of payments, they have suspended on account if an issue on their end on a working day during WFH, no less. Have been in touch with the call centre from 3 days with no resolution in sight. SR10263909150442. @ACTFibernet
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srikanth chenoju
(@ChenojuSrikanth) reported
@ACTFibernet Still the issue exists
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Deepak Singh
(@DeepakSingh_017) reported
@ACTFibernet So @ACTFibernet you have suspended my account without giving me the proper answer. Anyhow, I’m gonna disconnect you’re service and Don’t call me asking the reason. #worstserviceprovider #act #broadband
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Jason
(@Chennai_Techie) reported
@ACTFibernet @TheDissent Is there any issue with ACT speed is so slow
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The Dissent
(@TheDissent) reported
Hey @ACTFibernet, my internet is working dead slow from yesterday...any reason?
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Vaibhav
(@Vaibhav03Dixit) reported
@ACTFibernet I have registered the complaint for the third time but there has been no response from your side. The complaint is automatically closed without any communication/contact. I am highly disappointed by the services of ACT
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RAJPAL.BALE
(@Rajpal_bale) reported
@Rocky17291014 @ACTFibernet Not in Ahmedabad.. in Hyderabad too.. they are maintaining worst customer care department
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Maheswar Panda
(@MaheswarPanda) reported
Internet is down so frequently, even now,your ground tech team says if complaint raised they won't fix immediately, without complaint they would fix immediately..what kind of service? @ACTFibernet
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MAHENDRAN G
(@pri4mahesh_g) reported
@ACTFibernet I have been facing this issue morethan a week now, you guys ask for time and no resolution provided, neither refunding the amount
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RKK Gandhi
(@Gandhi_RKK) reported
What kind of cheats are you @ACTFibernet ? How can you 'disconnect' a prepaid connection for non payment? Your customer care doesn't even have an answer.
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Joseph Thomas
(@jsptoa) reported
@ACTFibernet Hyderabad. I'm pissed! Pls help.
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🇮🇳 Kishore Kumar
(@tvrkishore) reported
@ACTFibernetHYD too big on adds, too poor on service... I forgot my Wifi password and raised a request yesterday, nearly 24 hours and multiple follow ups... None turned out and for simple request your team needs more than 24 hours? @ACTFibernet #pleaseACTfast
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srikanth chenoju
(@ChenojuSrikanth) reported
@ACTFibernet please let me know if you cant fix an internet connection problem, I will change my service providee. YES OR NO
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Darshan Patel
(@DARSHAN_2612) reported
@ACTFibernet very poor handling of connectivity issue by your customer support team. Reaching out to them for last five days and all they say is problem will be fixed in few hours. It's disgusting to see tickets are closed without fixing the issue. mobile number shared via DM.
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Sukant Debnath
(@DebSukant) reported
@ACTFibernet Issues Again it started!!!
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Abhijeet Soni
(@Abhi20581) reported
@ACTFibernet my internet is down since Friday. I raised a ticket no SR11763907061164 which was closed on Saturday without resolution. I reopened the ticket and since then there is no update.
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MAHENDRAN G
(@pri4mahesh_g) reported
@ACTFibernet very worst service after renewing the connection. You guys asked me to upgrade the plan, still the issue remains the same. Complaint was raised on Friday morning and still having latency issue
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Ram Kumar Sadula
(@ramsjntu) reported
And also both sales executive and technical person are not lifting my calls . Kindly resolve my issue soon @ACTFibernet @ACTFibernetHYD