ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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𝗦𝗪𝘼𝘼𝗚 𝗄𝖺𝖺 𝗕🇦🇦𝗣™🪓
(@Mohith17799) reported
@bittugaadu @ACTFibernet Don't subscribe to that worst broadband mawa Airtel or Jio is 1000X better than this worst @ACTFibernet
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Mr. D. Vijay Bhaskar
(@D_VjBhaskar) reported
@ACTFibernet Again same issue is repeating from yesterday evening
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Krunal Doshi
(@DoshiKrunaln) reported
@ACTFibernet Shared my contact number and city, hopefully the issue gets resolve soon
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mohdsohailahmed
(@Smmdsohail) reported
It's been 1 week since I Applied for actfibernet connection but no response yet. Even after calling customer care for many times they are just giving false assurance Highly Dissappointed! @ACTFibernet @ACTFibernetHYD
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Urban Chaprasi
(@UrbanChaprasi) reported
@kotravai_n @rathan2010 @ACTFibernet Get airtel. ACT sucks. I’ve been sufferringggggg
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𝗦𝗪𝘼𝘼𝗚 𝗄𝖺𝖺 𝗕🇦🇦𝗣™🪓
(@Mohith17799) reported
@JioCare Hi Team, Thanks for the response. Will look over the above provided details and try to know if Jio fiber is available or not. This is more better than the worst fibernet like @ACTFibernet
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet Standard reply on tweets and emails. Even your Appellate authority is toothless and spineless. What plausible reason can you give for connection down every 10-12 days. And freaking 26+ hrs of downtime??? If you pull the plug in your office net connection you will know my pain.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 76th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet By the way it’s absolute bull **** that you are assisting. No resolution of past issues. I still don’t have any answers from anyone. The promised return of monthly payment is not done > 2 months.
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Urban Chaprasi
(@UrbanChaprasi) reported
@Grootgun @Kraypex You should have stuck with Airtel. ACT sucks and we are paying thr price. @ACTFibernet
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Urban Chaprasi
(@UrbanChaprasi) reported
@javeedbasha23 @ACTFibernet Hahaha. Good luck to you. They give you new connection. But service sucks. God save you from ACT.
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Habib Faridy🇮🇳
(@habib_faridy) reported
Hello @ACTFibernet your service is very worst, my internet is discounted from last 72 hours and there is no response from your Customer service, and they're just giving same excuses every time... @ACTFibernetHYD
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Siddhartha
(@pessiddhartha) reported
@ACTFibernet approaching 48 hours since sr lodged. No resolution in sight.
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet @PMOIndia Dear Sir, I’m writing this out of utmost pain in following up with ACT internet team. They do not keep up promises, no transparency and have no empathy. We are struggling during COVID in tier 2 towns with bad internet or no internet. Please help here 🙏🏼🙏🏼🙏🏼
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Cibi
(@Cibi93320736) reported
@ACTFibernet don't buy actfibernet worst service provider..... Never ever seen in my life this type of worst experience....
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Vidyadhar Nayak
(@VidyadharNayak7) reported
@ACTFibernet I want to escalate and action to be taken against the irresponsible, unprofessional Sales Agent. Need an apology from him for such rude unprofessional unethical behaviour from him.
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Chanchal Bhardwaj
(@Chancha23466089) reported
@ACTFibernet Please keep ur regret & guilt with u but do send the someone to pick up router as that's holding up the refund process for ur cancellation of pathetic service U hv details in DM Cc : @jagograhakjago
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26 🇮🇳
(@thee2610) reported
@ACTFibernet @ACTFibernet still no resolution is provided
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Mokshit Srinivasa Kuppili
(@MokshitKuppili) reported
Hey Act! I need internal shifting and no one from ActFibernet Visakhapatnam is able to solve my issue. Please look into it ASAP. @ACTFibernet
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet it’s almost 26 hrs since your net is down. >2 hrs since your committed resolution. Do you have any shame? Like a ritual every 10-12 days the connection is down for 2+ days. TRAI / DoT - do you even care? @DoT_India @AshwiniVaishnaw - what is your action ?????????????
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Kumar
(@brajendakr) reported
@ACTFibernet No action taken from ACT side i think u have many customers now and degraded ur service quality.very soon ur customer ll decrease
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Mohd. Alber Jahangir
(@alber786) reported
@ACTFibernet The so called Enginner called. Only to tell that he is closing the call (without resolution !!!) I asked him why ? He said karni padegi !!! Looks like ACT has all the thugs recruited as engineers Disgusting ...
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Rishabh Ravishanker
(@eikikeep) reported
ACT Fibernet works well till it works. Raised a ticket 2 days back and the issue is not resolved and not even an update on it. 2 days of no internet in WFH times is a long time! @ACTFibernet
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Vidyadhar Nayak
(@VidyadharNayak7) reported
@ACTFibernet your sales rep is not picking up my call since yday after i made the payment for 3 months of STORM plan. Router yet to be delivered. He has not picked up my 30 calls since yesterday. Now I am on HOLD FOR 14 MINS with your customer care after i explained the problem 3rd time today
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𝗦𝗪𝘼𝘼𝗚 𝗄𝖺𝖺 𝗕🇦🇦𝗣™🪓
(@Mohith17799) reported
World's No.1 Fake and worst services @ACTFibernet
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🅑🅤🅝🅝🅨🪓🪓
(@Bunny___sai) reported
@Mohith17799 @ACTFibernet Worst assala 😤
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𝗦𝗪𝘼𝘼𝗚 𝗄𝖺𝖺 𝗕🇦🇦𝗣™🪓
(@Mohith17799) reported
@ACTFibernet We politely pay you the money. then you disconnect our internet All our effort and our jobs (which unfortunately runs because of the internet) going wasted I want to subscribe to other provider like jio or airtel Worst Service which I've ever seen
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Saurabh Singh
(@ssingh2520) reported
@ACTFibernet no solution provided till now, disgusting service
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Urban Chaprasi
(@UrbanChaprasi) reported
@AVINASHBHOLU @ACTFibernet Don’t buy ACT bro. There’s a twitter storm on how bad it is.
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Yogesh Rajath
(@yogeshrajath) reported
@ACTFibernet I hav a connection in chennai, can I shift it back to Bangalore? Please advise . Act is suggesting to disconnect my service and take new connection?