ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Narayanan
(@Narayan02969330) reported
@ACTFibernet Worst internet, again it has stopped working from yesterday evening and absolutely no answer through their customer care!! Been a customer from a very long time and this is how I'm being treated
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Varalakshmi
(@Varam2021) reported
@Sarika__reddy @ACTFibernet Avnu isthaaru kada you check with customer care team they would assist you
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Sagar
(@Sagar91347993) reported
@ACTFibernet without any resolution how this ticket could be closed SR11063845311403. Tried to call your call center and didn't rcv any resolution. Waiting for response,, such a bad service u guys have.
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Rahul Basu
(@RahulBasu1993) reported
@ACTFibernet Please resolve the issue ASAP.
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Lokesh Karunakaran
(@LokeshKarunaka3) reported
@ACTFibernet Disconnected your services because of the constant disconnections, settled your accounts. Why do you keep harassing me with IVR calls to get me back as a customer? Do you guys think constant harassment is gonna get your customers back?
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Vivek Bhat
(@Vivek_Bhat) reported
@ACTFibernet Have raised the complaint at 8.30am today but no response till now, now they are chaceking what's being happened???? Pathetic, work is totally interrupted and yesterday afternoon also no service from 4pm to 7pm ACT Fibernet ticket no SR10263890534374
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Shajan A
(@ShajanA41178498) reported
It’s been four days after complaining about internet issues no one took any steps @ACTFibernet
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Bharat vadrevu
(@bharatjsb) reported
@ACTFibernet Worst then the worst service. For static IP we paid 20days back and we login the service request too, but still now we didn't get static IP. Called you I'm taking about coustomer care many times approx 50tyms per day not a use and no response from your end..
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Reuben
(@Reuben33504742) reported
@ACTFibernet I had a really bad experience with the ACT customer support and my Issue is not yet resolved and I’m currently doing Work from Home and due to this issue i had delay in my work schedule and i Had to start my next day work still without my internet condition resolved
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Vedvyas
(@Vedvyas44720501) reported
@ACTFibernet your local service provider and team are cheaters. I have paid the amount installation of the WiFi and it's 3 days now, the connection hasn't been made yet. The agents are lier and rude. I want my refund. The complaint is field on Consumer forum too.
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Y Yona
(@YYona13) reported
@ACTFibernet Very very irresponsible service engineers
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Kukki Sengar
(@kukkisengar) reported
@actfibernet internet not working and this issue comes 2-3 times in every month- if you cannot handle the 100% service thn u should not charge 100%
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muthu
(@mercedesgmk) reported
@ACTFibernet Amazing service, since I reported frequent disconnection, they disconnected my service it self.. Damn..
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Y Yona
(@YYona13) reported
@ACTFibernet 11/01/22.ACT SERVICE ENGINEER disconnected my internet connection which was functioning well at 1.08pm on that day as maintenance work. He said that he would be reconnected at 9.00 that night but to date (13/01/22) no internet connection was provided. #ACTFIBERNET
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Kukki Sengar
(@kukkisengar) reported
@actfibernet in one 2-3 times ur fibre cutting issue is coming , if you cannot provide a 100% service thn why you charge 100%
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Narayanan
(@Narayan02969330) reported
@ACTFibernet How? You haven't bothered to send the technician here. You have not bothered to call and ask what the issue. I don't need an automated response
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Sourajyoti Guha
(@SouraUnited) reported
@ACTFibernet Can u pls let me know when I can get a resolution on the same.
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Rahul Singh
(@afunkyboy) reported
@ACTFibernet @ActfiberC Dear team, not happy with the service, I raised connectivity issue 24 hours back and nobody turned up yet. I'm unable to work from home. Pathetic service. Ticket #- SR10263888870018 tentative expection for closure was 1/13 (MM/DD) between 09:00 to 13:00.
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Sourajyoti Guha
(@SouraUnited) reported
@ACTFibernet pathetic service.our internet not working since yesterday noon.Even though I raised complaint & called cust care,none is bothered to resolve.custcare executive being unprofessional.Issue hampering our office work.Can u resolve ASAP. If not, let me talk 2 ur seniors
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Omair Mohd
(@OmairMohd2) reported
@ACTFibernet just now I paid the due amount still my account is showing suspended please resolve my issue this is my account number 101629996913
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Yateendra
(@yati_163) reported
@VltSentinel @ACTFibernet Worst customer service ever anna
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muthu
(@mercedesgmk) reported
@ACTFibernet Connection has been disconnected.. What kind help you would do?? You didnt support in last 6 month on all my complaints.
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Kukki Sengar
(@kukkisengar) reported
@ACTFibernet @KRISHNA83138665 Why you giving new connections, you guys unable to handle existing customer daily ur fibercut issue coming and u take 24hrs to fix it , n customer pay for 100% service and u r fail to provide it properly, please don’t take this Act Internet they are not providing proper service
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Manoj Kasyap
(@VltSentinel) reported
Day #2 of still complaining that my internet is not working @ACTFibernet
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Y Yona
(@YYona13) reported
@ACTFibernet 11/01/22. T ACT SERVICE ENGINEER disconnected my internet connection which was functioning well at 1.08pm on that day as maintenance work. He said that he would be reconnected at 9.00 that night but to date (13/01/22) no internet connection was provided.
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Sami Maqsusi
(@syedsamiuddin8) reported
@ACTFibernet Since yesterday there is no internet connection at place, it’s been more than 24hrs issue is yet been resolved.If this continues I’ll change to better service provider.( SR10163896469004 )
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MaxKart
(@karthiksshiv) reported
@ACTFibernet worst support. I've been without internet for more than a day and been trying to contact you guys to no response.
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Ashish
(@Chappie_Ashish) reported
@TSBBCare i think this is worst internet service provider it's been just three days i have taken new as earlier i was @ACTFibernet and customer care service is more pathetic till now response and still i am not able to use internet @TSBBCare can you refund the money
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Y Yona
(@YYona13) reported
11/01/22.ACT SERVICE ENGINEER disconnected my internet connection which was functioning well at 1.08pm on that day as maintenance work. He said that he would be reconnected at 9.00 that night but to date (13/01/22) no internet connection was provided. #ACTFIBERNET
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chandan
(@cspundir) reported
@ACTFibernet it being two month that I closed your service but your device is still on my wall, consuming my electricity. I requested many times but no response from your side. Please remove your box ASAP. Thanks