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ACT

ACT service status: outage reports and connection issues

Why is my ACT service not working?

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If you are having issues, please submit a report below.

Full Outage Map

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 23% Wi-fi (23%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Chhindwāra, Hyderabad, Ahmedabad, Chennai, New Delhi, Ludhiāna, Coimbatore, Mumbai, Delhi, Kolkata, Pune, Vadodara, Visakhapatnam, and Jaipur.

CityProblem TypeReport Time
Bengaluru Internet 3 hours ago
Bengaluru Internet 3 hours ago
Chhindwāra Internet 4 hours ago
Hyderabad Wi-fi 1 day ago
Chhindwāra Internet 3 days ago
Ahmedabad Internet 3 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VJ_Naidu040
    VJ (@VJ_Naidu040) reported

    @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

  • pvrkiran
    Kiran Kumar Pavuluri (@pvrkiran) reported

    @ACTFibernet You are only regretting still no action has come ... I paid for a service and it's been 10 days...

  • charts_TA101
    Saran (@charts_TA101) reported

    @ACTFibernet Thank you it is resolved, Request you to Make sure there is a way to reach customer support other than chatbot and IVRS loop

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

  • ar_avind
    Aravind (@ar_avind) reported

    @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

  • deepu67
    Pradeep Raj (@deepu67) reported

    @ACTFibernet SR10381255919894 why am I having so much trouble with the internet for the past week?

  • elluranand
    Just Like That! (@elluranand) reported

    if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

  • Surinde66757107
    Surinder Verma (@Surinde66757107) reported

    @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!

  • menariya222
    Ashish (@menariya222) reported

    @ACTFibernet what ******** is happening? Internet is not working

  • gowtham_cool
    Dr Gowtham Sivaswamy (@gowtham_cool) reported

    @ACTFibernet internet stopped working again after 5 days , reopened the complaint SR10381189222524. Kindly rectify asap, frequent disconnection happening

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet it just went down again after being up for a bit. What's going on? atleast provide clarity or communication from team!

  • DrKavitaKV
    Kavita K (@DrKavitaKV) reported

    On 13 july 2026 my @ACTFibernet stopped working, raised a ticket on app, said will get done on 14 eve, my payment was up, called them to extend date, they said cannot but will adjust for not working days, after ticket closes new charges will get updated then u pay, fine, tq

  • shubha_a5
    Shubha (@shubha_a5) reported

    @ACTFibernet Internet has been down since 15 Jul. Ticket - SR10281184908864 has had its ETA extended twice. Red LOS on modem. No callback from the assigned engineer despite requesting one in the app. Please restore the connection urgently.

  • shambushandilya
    shambhu (@shambushandilya) reported

    @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    @Soham_Chakradeo @ACTFibernet These guys are useless, offering pathetic service for a premium price, after over a week of patients, i through away all their equipment and got a better service provider... You should do the same

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • ManyaAilawadi
    Manya Ailawadi (@ManyaAilawadi) reported

    @ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • susheelshetty
    Susheel Siddamshetty (@susheelshetty) reported

    @ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...

  • Mahesh_arepally
    Mahesh (@Mahesh_arepally) reported

    Hey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    SR10381257301624 one more time. New week new issue new ticket. @ACTFibernet

  • BerwalGorav
    G.B (@BerwalGorav) reported

    @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

  • krishna7unique
    krishna (@krishna7unique) reported

    @ACTFibernet Please cancel my subscription and refund complete money to source account. I don't want your service @ACTFibernet @ACTBangalore

  • s1ng4m
    M4h1 (@s1ng4m) reported

    @ACTFibernet Still it not fixed I belive your team was bussy figuring out what reasons they can tell to the customer to avoid working ! It's been 3 days my security cameras are not working who is responsible if any theft happens ?

  • Mahesh_arepally
    Mahesh (@Mahesh_arepally) reported

    @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

  • pranjal610
    Pranjal Sengupta (@pranjal610) reported

    @ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues

  • ChandanKM_
    Chandan Kumar Mishra (@ChandanKM_) reported

    @ACTFibernet You're the worst service provider, you know that right ?

  • venkate88783614
    ### (@venkate88783614) reported

    I paid the full amount for the new connection on Wednesday (15/07/2026), but I still haven't received any update regarding the installation. This delay is completely unacceptable and reflects very poor service. please inform so that I can cancel my request. @ACTFibernet