ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chapman Dorset
(@chapmandorset) reported
@ACTFibernet @jagograhakjago I've been a customer for the past 13+ years. Connection has been down since 25th August 2025 with no ETA in sight. Failure to provide service is illegal right? SR10176784408244
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Renewable Fossil
(@Infin_Monkey) reported
@ACTFibernet 7 days of no internet. 6 days after raising a ticket no one responds. The guy whose number your app gives won't even lift calls. Pathetic sevice. All other networks in my area restored service.
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wonderbaloon
(@wonderbaloon) reported
@ACTFibernet I am a recent purchaser of your internet connection service. As per the package details, I was promised access to Amazon videos. However, despite paying for the subscription, I have not been granted access to Amazon videos.
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pavankumar
(@PavansDream) reported
@ACTFibernet SR10176783160464 Still issue not resolved , such a worst experience
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nawab Khan
(@Azizshu147Aziz) reported
101761991967 Internet is not working The red light in the router is telling send technician quickly Chandrayangutta address. @ACTFibernet @jagograhakjago
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Raghavendra Rao
(@RRao_1505) reported
@ACTFibernet SR10176882194744 what is the status? First of all this SR itself wasnt generating from your stupid app which was down. Im unable to use Internet since last 6 hours!!! Please escalate
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Harini Chodagam
(@HariniMuppalla) reported
Hello @ACTFibernet, it has been 4 days the internet is out and your team has stopped responding, we dnt even come in the way of Ganesh Idols. How do we function at offices with such worst connectivity? @saitej
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Rakesh
(@dmyst3ri0us) reported
@ACTFibernet SR10176707382304 it's open since last 12 days still no resolution #nointernet #worstservice #ACTFibernet
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Prajith P.S
(@PrajithPS) reported
Hey @ACTFibernet, of late ur connection has frequent disruptions affecting entire housing society & resolution timelines r ridiculously long. Internet disconnected today morning & ur service support personnel confirms fixing it by tomorrow evening!!! Will you refund our bills?!
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Manikanta Sriram
(@manikanta_s98) reported
@ACTFibernet Shameful service. No proper response from customer care. Raised a ticket in the morning, ETR given as 9 PM and still no update. #SrinivasRaoPVV better step down as CEO.
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Durga prasad Reddy
(@durgapp1) reported
@ACTFibernet It's been 8 days,please take this issue priority or else I need to go with other resources
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Manikanta Sriram
(@manikanta_s98) reported
@ACTFibernet @ACTFibernetHYD SR10176873739754 ETR provided was 9 PM and it is 10 PM now no update and no proper customer care as well to respond. Not gonna continue my plan anymore. I’m not paying a single rupee for the next month 4 outages in a month with no updates
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Vishal Jatoth
(@Vishal_Jatoth) reported
Enough is enough, @ACTFibernet. After days with no resolution, zero real support, and only automated replies, I’m done. I want my subscription cancelled and a full refund for this period of no service. #ACTFibernet #CustomerSupportFail #ActfibernetHYD
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Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet It has been more than a week since I complained but no one called nor resolved the issue (SR10176798872066 and SR10176791575304). Even escalated the issue to the nodal officer but no response. Is this the way you treat your customers . Very bad management.
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Mohamed azam
(@mdazam4466) reported
@ACTFibernet- Since all fraud activities you people have induced on me - really No one ready to clear my issue,Now blocked my email ID- why so coward you were proceed for legal action let's see - ACT wat going to do with me
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Akshay Gaur
(@AkshayG43563358) reported
@ACTFibernet @ACTFibernet I want the internet to be setup by morning. I have been your customer from 7 years. Or i will have to move away.
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Anand miesala
(@AnandMiesala) reported
@singilela359 @ACTFibernet Bro no matter what, these guys are least bothered. These Idiots should be screwed in consumer court. I am pooling ppl affected by Act fibernet to file a grievance for their negligence in not responding over calls, emails, social media and for not giving any date for resolution.
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Sovan Pattanaik
(@Potattonaik) reported
@ACTFibernet Guess What , I got my internet activated today but guess how many minutes ? 15 Minutes that's it. It took 15 minutes from this bloody company to have another issue and cut my internet again. Absolute Pathetic. I am dumb that I chose this company.
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sweety
(@Btsshine4ever) reported
@ACTFibernet The call is not connecting to customer care Can u please help me. I've been trying since yesterday.Even the chatbox ain't connecting with the agent to chat. #Act #actffibernet
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šα†hεεšh
(@sa_the_esh) reported
@ACTFibernet ACT Fibernet Tamil Nadu = The perfect package 👏 ✅ Fake commitments ✅ Premium-priced plans (for half the speed 🚶) ✅ World-class worst customer support 🎯 Truly setting new standards… in how NOT to run an ISP. 👏 #ACTFibernet
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Sougata Mishra
(@iamchayasutra) reported
Since 5 days no response from @ACTFibernetHYD .There is no internet since 5 days and no one responded properly .This has bound me to shift to Airtel broadband . You are loosing customer in this way. @ACTFibernet very bad
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Amit
(@amitkd24) reported
@ACTFibernet I dont have internet since 7 days at home, and act doesn't even bother to contact or get ths issue resolved. Worst Company ever
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sikkireddy
(@sikkireddy) reported
@ACTFibernet My internet has not been working for the past 10 days.I’ve raised a complaint every single day & each time I’m told it will be resolved today.but nothing has happened so far. This is extremely disappointing. I really don’t know what else to say at this point.”
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swathi
(@swathipt) reported
@ACTFibernet Is this what you guys call resolving an issue for 2 ******* months ... didn't even return my money & u guys have the audacity to still say it will be resolved, if you are soo keen to slove my issue raise a ticket & give me the no you wouldn't even do that yet claim to slove
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I'M Goud
(@Sandeep40506) reported
@ACTFibernet since 10days We are suffering from internet issue no one has been responding on issue this very worost service.except Act networks should going well on my location customer service is very worost
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Umesh Dubey 🇮🇳
(@um_dubey) reported
@ACTFibernet it’s been a week you havent fixed my internet issue… your service and support both at pathetic to say the least
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Vishal Jatoth
(@Vishal_Jatoth) reported
Dear @ACTFibernet, your bots reply more than your humans. 6 days, no fix! Cancel my subscription & refund me ASAP. Tagging @jagograhakjago — maybe they can find your missing support team? #ACTFibernet
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swathi
(@swathipt) reported
@ACTFibernet DO NOT PEOPLE DO NOT EVER TRUST ACT FIBERNET .. they will never solve your issues no matter how many times you guys complain.. even if you want the money they would never return it either stop complaining.. just reach out to consumers services.
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BIswatma
(@thebiswatma) reported
@ACTFibernet This issue is for all ACT users, not specific to me
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மாயவரத்தான்
(@mayavarathaan) reported
@ACTFibernet Why? I have raised complaint 10000000s of time to remove my email address from your database. But you never bothered to do it. Now want to spam my mobile number too? You shameless morons!