ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali, Gurgaon, Nellore, Sūrat and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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RaghavHema
(@RaghavHema1) reported
@ACTFibernet Is there anyone who can i escalate it to the national level? My wifi connection is not working from yesterday morning and still no one has been assigned to resolve this issue? I need to do work from home today and there is no internet connection to login. .
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet @jagograhakjago I would like to register a complaint, please help. Everyday at 10am i get a notification that the eta for the fix is moved to 9 pm end of day. This has been happening now since a week and my work is impacted. No engineer or support has come to fix the issue.
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Vivek Chary V
(@vivekcharyv) reported
@ACTFibernet Hello, Still the problem is not resolved. No internet for is from 1 week? Horrible service.
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uday sai pillalamarri
(@UPillalamarri) reported
@ACTFibernet worst service experience no internet connection since a week. I had given a complaint on 19th August, but the connection hasn't been restored yet. Continuously postponing the ETR
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KCR
(@kcr_ranga) reported
@ACTFibernet i raised request for plan change as renewal date was coming. As soon as plan got changed. u disconnected the account. What kind of service is this. 110724998629 ac no., If this is your service. Before renewing i need to consider whether continuing with u or not.
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I'M Goud
(@Sandeep40506) reported
@ACTFibernetHYD @ACTFibernet it's been 6days facing internet service issue no one has resolving & no proper response from your customer service are u interested to resolve issue or not it's very worost service u guys
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Sanjana Saurav
(@sanjluvswahi) reported
@ACTFibernet The assigned engineer, Shekhar Mishra has kept his mobile switched off. Can I have my issue resolved today? Am running out of patience now
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Narasimha Murthy KASIBHOTLA
(@K_N_Murthi) reported
@ACTFibernet @ACTFibernetHYD, my internet has not been working for 6 days, and the resolution date & time has been extended for the last 4 days. This is utterly disgusting service, your call center is also not available. Can you let us know when you will really resolve the issue?
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Noble Citizen
(@imdaraz) reported
@ACTFibernet @ACTFibernetHYD unable to get conection since 1 wk after getting forced for payment SR-10176761744084 daily CC says by eod and evening shal be done morning & moreover taken disconection request spoke to Mr.Suresh from deactivation says wait or disconnect I can't help
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I'M Goud
(@Sandeep40506) reported
@ACTFibernet @ACTFibernetHYD it's been 6days facing internet service issue no one resolving our issue other networks going well on my location except ACT. Customer care &no one responding properly on issue such a wrost service is this
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Manshukh Kuwar
(@ManshukhKuwar) reported
Dear @ACTFibernet 10 days before renewal of plans email, whatsapp inbox and SMS inbox is filled with your mssgs to renew the plan. But, when there is an issue you just raise a ticket & keep shifting the resolution time as per your choice with 0 contact point. It's time to shift.
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Unnikrishna 🇮🇳
(@unnikrishnaj19) reported
@ACTFibernet I have a query. Pls help me to fix my bill issue.
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Chitra Narayanan
(@ChitraNarayanan) reported
@ACTFibernet Shared over DM. The issue is closed without a resolution.Shows all the claims about @ACTFibernet is true.Don't think you guys will be able to resolve it anytime soon considering you don't have necessary permissions to begin with. So pls stop making false claims about resolution.
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Ashutosh Kanwar
(@ashu29ways) reported
@ACTFibernet Internet service was working on the weekend but on Monday the same issue occurred What is happening is too much. Who is responsible for this I think I am the one who opted for @ACTFibernet, my work is totally hampering now. #internetdown #internetoutage
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Aman Kumar
(@void_aman) reported
@ACTFibernet @ACTFibernetHYD No internet since 5 days and also no one from you team is responding. ETR for ticket#SR10176728330424 is moving forward but no resolution. Request you to kindly contact on registered mobile number.
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srikanth tupakula
(@sri_tupakula) reported
@ACTFibernet @ACTFibernetHYD My internet connectivity is not working from the past 4 days. My complaint still not addressed.I understand there was a broader issue but 4 days down time is too much.Customer care is useless.ETA has been extending for days. comp id SR10176738549494
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SUREDDY SAI KRISHNA REDDY 🌟
(@iamsaikrishna9) reported
@ACTFibernet @ACTFibernetHYD Internet down for several days. ETR keeps changing daily with no resolution. Please provide a confirmed fix today or this will be my last month with ACT. Internet not working Ticket ID: SR101767594915046
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Prasad RK
(@prasadkanugovi) reported
@ACTFibernet SR10176766154274 SR10176706650754 Worst Service In Our Area Dont Take ActFiber Connection
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Mohammad Ashwaan
(@itsashwaan7) reported
@ACTFibernet if internet is not resolved by ETR Time 2 PM then I will the disconnect the Act Fiber Broadband will shift to another and it has been continuously they are disconnecting the internet as cables has been rectified in my area still we have face the issue
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KUSHIL
(@KushVazir) reported
@ACTFibernet @vinkulkarni83 I have your ceos no shall i send him the consumer court notice of discrpency and lack of poc in each case. It doesnt take 10 days to resolve internet issue.
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet Can you kindly at least escalate this? Make a quick status check with the ground team? Literally no one came to even checking the issue. The wires are on the road as it is since day 1.
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Mohammad Ashwaan
(@itsashwaan7) reported
It's been 3rd time in last 10 days I have to face internet issue in my colony near by users are getting internet only my house is not getting internet supply i request you to resolved at earliest hour as there is no internet many works are pending @ACTFibernet
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utkarsh shrivastava
(@utkarsh72119886) reported
Hi @ACTFibernet, my internet has been down for 5 days despite raising a complaint (Ticket ID: SR10176728931784). The complete lack of urgency is unacceptable. If this is not resolved immediately, I will terminate my connection and escalate this matter to consumer forums & TRAI.
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RaghavHema
(@RaghavHema1) reported
@ACTFibernet Posted many tweets yesterday, sent email to nodal officer also it's Monday morning need to sit for work still you guys have not assigned any technician for resolving this issue? Really are you guys working or just simply sending this automatic replies???
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Saransh Saxena
(@saranshology) reported
@ACTFibernet I am disappointed with the service being provided. I had raised a relocation request a couple of days back to shift my connection on aug 23 but no-one has contacted me so far. There is no support from you guys. Please cancel my connection.
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet It's been a week now @ACTFibernet My internet is still down. What's the plan?
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Arun Sethi
(@arunsethi365) reported
@ACTFibernet Raised request Post_Shifting Not Feasible (SR11976731424095) on 22 Aug. ETR given: 22/08/2025 16:37. No closure, no refund, no update till now. Is customer follow-up the only way to move things forward? #RefundDelay #ACTFibernet
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KUSHIL
(@KushVazir) reported
@ACTFibernet @vinkulkarni83 we have no internet since 17th August wtf are u guys doing ?
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RaghavHema
(@RaghavHema1) reported
@ACTFibernet I don't think you have escalated this issue. No one has contacted me regarding this. I am gonna file a complaint against ACT FIBRENET for your worstu customer care service and network service. Even the customer care agent talks rudely to me worstu behaviour
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Aadi 🇮🇳
(@kaleAadi) reported
@ACTFibernet @ACTFibernetHYD wtf is going on, connection lost since 3 days, are you guys even aware of this?