ACT Outage Report
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, Noida, New Delhi, Bengaluru, Coimbatore, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, Pune, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Total Blackout | 8 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Noida
|
Total Blackout | 1 day ago |
|
New Delhi
|
Wi-fi | 2 days ago |
|
Bengaluru
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhargava Raju D (@bhargavaraju) reported from Bengaluru, Karnataka@ACTFibernet Pathetic!! Unstable and Slow internet of 15 MBPS speed for a 200 MBPS connection. Worst Customer Service. Internet isn't working for 36 hrs so far but no one has responded for repeated calls. They close the ticket without resolution.#crapactfibrenet #InternetinIndia
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Anand Somesh (@imandsom) reported from Bengaluru, Karnataka@ACTFibernet Pathetic service by Actcteam, My brother has created a relocation of broadband connection within same area(1Km). Act team is not responding to calls and have exceeded the timeline. Its been more than 15 days just to move internet connection
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History Under Your Feet (@HUFToday) reported from Rājendranagar, Telangana@ACTFibernet Hi your connection is way too slow today , my work is held up coz of it.
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History Under Your Feet (@HUFToday) reported from Rājendranagar, Telangana@ACTFibernet Hello ACT this is just pathetic. Connection has beem bad since morning and no one has even been responding. If it's like this just going to switch to someone else
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet is terrible. The customer call centre is one of the most inefficient set-ups I've seen my whole life. Gave a request to change my plan to monthly 5 days back but no action has been done. They're too lazy to change the billing cycle. Preposterous customer service.
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Kirron Bindu (@kiranbindu) reported from Bengaluru, Karnataka@ACTFibernet thinks they r bloody oversmart .My service request for termination n refund of deposit lodged on 11th Sept vide ticket No SR10245564134231 n they were supposed to act lol on it in 48 hrs.Scumballs start sending me sms saying " thx 4 reconnecting ".Terminate n refund
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Sachin Shet Kundapur (@guru_sachin) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet down for more than 24 hours. no response yet
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History Under Your Feet (@HUFToday) reported from Rājendranagar, Telangana@ACTFibernet Hello your connection has been really slow today. And no one in ur service center is responding. My work has been held up because of this. Can you please look into this issue?
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Wg Cdr Hariharan (@wgcdrhariharan) reported from PETROL BUNK ORR, Karnataka@ACTFibernet No Nothing!! No one even attempted to resolve my problem..
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Priyanka Adhikary (@PriIAd) reported from Bengaluru, Karnataka@DONBABAK @ACTFibernet What is this blasphemy!! @ACTFibernet more than 48 hours of no internet. Wtf ?? #actfibernetsucks
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Vinayak C Pujar (@vinayak_c_p) reported from PETROL BUNK ORR, Karnataka@chetanpattar @ACTFibernet Dear @ACTFibernet please look into the issue and resolve ASAP. No one is responding from 11sep (Friday).
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Soumya Sarkar 𐎌𐎎𐎎 𐎌𐎗𐎋𐎗 (@ssarkarhyd) reported from Rājendranagar, Telangana@ACTFibernet A major switch link failure at #SMRVinayHarmonyCounty. 400 plus households out of Internet with major work disruption. Please restore ASAP. Not to mention the service #Monopoly.
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Akhil Ane Nenu...!!! 🏖 (@akhilrajus007) reported from Tirupati, Andhra Pradesh@ACTFibernet It's already been 24 hrs. Still no one contacted.. Plzz help 🙏 @ACTFibernet
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Shahid Hussain (@shahid_hussain) reported from Hyderabad, Telangana@rajjvarun @ACTFibernet Totally. I have paid the bill still they suspended my connection. I lost 2 working days. When you call them they don’t respond. The worst customer care service.
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srikanth varma (@srikanth1427) reported from Rājendranagar, Telangana@ACTFibernet this issue is not resolved since last 6 months . No one from @ACTFibernet is taking responsibility to resolve this issue .
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iamashishjamalpur96 (@ASHISHJAMALPUR) reported from Hyderabad, TelanganaGenerating a complaint ticket is a waste of time @ACTFibernet no one will reply fed up with your services .
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Pradyot Kumar Mandal (@PradyotKumarMa1) reported from PETROL BUNK ORR, KarnatakaDear @ACTFibernet , Can you please find a permanent solution to this internet service outage ? It is so irritating and so frequent now a days. And every time I raise a request it is promised that someone will come and check it personally but then no one has showed up.
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Raghu (@raghudj69) reported from Hyderabad, Telangana@ACTFibernet I don't know what's wrong with service you provide. I'm not able to use the Internet since 24 hours. I've reported this, tried contacting C S no answer. Everyone is doing work from home but till now its not resolved. Ticket no: SR10145644961042 Very poor service
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Vinayak C Pujar (@vinayak_c_p) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet Facing issue with internet since Friday. acc : 102342415743 SR: SR10245570195112. Have done multiple follow up. Please help restore service. @vinayak_c_p
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Prerna Bhati (@prernabhati) reported from Jaipur, Rajasthan@ACTFibernet false promises by sales team. They don’t pick calls after you deposit money. No clarity by team about Installition. Customer care says 48 hours but it’s been a week now. Can you please share someone number in Jaipur with whom I can speak regarding my issue.
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Sandeep Gupta (@Sandeepgupta75) reported from New Delhi, Delhi@ACTFibernet team can u pls call me back as I am unable to get in touch with your customer care team for last 40 minutes it’s saying .. This Number can’t be reached...
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Sandeep (@SandyRa54383623) reported from Rājendranagar, Telangana@ACTFibernet @ACTFibernet @ACTFibernet What the hell is happening? I again had to call your customer service and now they say it would be rectified by 2pm? What kind of service is this..and very smartly you do not respond on Twitter until the service is not sorted PATHETIC😡
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet preposterous. I raised a request for plan change and billing cycle change. It's been more than 48 hours. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work? Your call centre is lousy, inefficient. Fed up - ACT
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Ram Magadum (@RamMagadum) reported from Bijapur, Karnataka@hebbarsubbu305 @ACTFibernet @jagograhakjago Even I faced the same issue, bloody cheaters!!!
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ashokudayakumar @ACTFibernet Exactly. They have this shitty template response on Twitter but never call back. They suck real hard in terms of after sales. But I'm just inquisitive in terms of how they're super prompt and responsive interms of invoicing and billing.
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srikanth varma (@srikanth1427) reported from Rājendranagar, Telangana@ACTFibernet I spoke to customer care yesterday , they promised me that I will receive call back from escalations team within 4 hours . No call received since yesterday . False information was given stating my router is capable of 300 mbps speed
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Waquar khan (@waquaralamkhan) reported from New Delhi, Delhi@ACTFibernet No revert ,no engineer vist ,pathetic service
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Shabbz (@sabari31398) reported from Coimbatore, Tamil Nadu@ACTFibernet @BhubanTripathy This is preposterous. I raised a request for plan change and billing cycle change. More than 48 hours has lapsed. There's literally been no update from your end. Your after sales team sucks. Don't customers have other work ? Your call centre is lousy, inefficient. I'm fed up ACT
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Srinidhi N (@NidhiOnCloud) reported from PETROL BUNK ORR, Karnataka@ACTFibernet How could you disconnect my service when the bill payment day is today till 12:00 midnight ? Pls address SR10245802251972 immediately
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Waquar khan (@waquaralamkhan) reported from New Delhi, Delhi@ACTFibernet What the hell @ACTFibernet if cant provide the service then take your boxes out from here