ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Lokesh Kumar S
(@lokemar95) reported
@ACTFibernet I need a permanent resolution and the same issue I don't want to face agin thrice a month and I can't be behind you people everytime. Totally unreliable. If this is the case, I am going to change my network
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sandeep khanna
(@sandeep40141960) reported
@ACTFibernet no its not solved...how can you believe it was solved....its been a week....worst network experience...i will neither choose actfibernet nor recommended others if you don't fix this in 24 hrs
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pinak chakravarty, IFS (Retd,) Former, Secretary,
(@pinakchakrvarty) reported
Act fibre again not working. No internet for over 5 hours in Vasant Kunj, New Delhi. Frustrating. Pathetic service.@ACTFibernet
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Sunil Verma
(@SunilVerma919) reported
@ACTFibernet Either waive off my extra charge or discontinue my connection. Im not going to pay extra money. Also my box discount is too not included. Pathetic service from last 6 months.
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karan banaik
(@karanbanaik) reported
@ACTFibernet My internet since the day it has been installed hasn't worked properly and mostly I am getting extremely low speeds. Please help
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Krishna Sharma
(@krishjam) reported
@ACTFibernet How long do you intend to take to address a simple issue? Why should I be forced to have the junction box in my place for a meager discount?
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Dr. Lokesh Kumar S
(@lokemar95) reported
@ACTFibernet Ticket SR10361250446402 I am having trouble with the internet connection twice or thrice a month since installation. Everytime I have to complaint and get it resolved. Please look into it.
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Niyati Bhat
(@niyati_bhat) reported
@ACTFibernet Why are you hellbent on making your customer's life so difficult? I keep raising the ticket and you keep closing it without actually resolving the issue. Please discontinue my connection.
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Srinivas
(@srini_tweet) reported
@ACTFibernet Issue is resolved now. Thanks
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Suresh Babu
(@ImSuresh94) reported
@ACTFibernet This issue happens again. SR10361286579322
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Dhir Pratap
(@pratap_dhir) reported
@ACTFibernet Hey! You did get back today and told me that you'd disconnect the line if I don't make the payment. The problem to that is the line is disconnect for over a year now. Although you have not given the refundable deposit.
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Nithesh Malik
(@nitheshmalik) reported
@ACTFibernet what is the number of your digital tv support? It’s a shame that all the numbers have internet support and not TV. Channel 857 Sony tv HD there is no signal and you are charging me
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Ketan
(@Ketan52034068) reported
@ACTFibernet what the hell is your service every twice in a week there is server down in my location as we are working home in the pandemic situation how can we work if they fires me for not working you guys will give me job
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Sravan Wudayagiri
(@sravanw) reported
@Khanabadosh_P @ACTFibernet Even after 24 hours there is no resolution and they loot money for 6 months upfront
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KIRAN
(@KIRAN38412688) reported
Guys... Never Ever plan to buy act fibrenet... they always have false promises... and make customers suffer and suffer.... they have 3 months long pending customer complaints to resolve @ACTFibernet @jagograhakjago @TSConsumers
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SGaikwad
(@TheSGaikwad) reported
@ACTFibernet My feedback would be I never recommend your service to anyone. I will tell all my acquaintances about your pathetic service whoever considering to use your internet.
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KIRAN
(@KIRAN38412688) reported
@ACTFibernet You Guys just sent us some Auto generated messages but never solve customer issues...FEEL SHAME @ACTFibernet
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Jakkulwar Srikanth
(@jsrikanth_01) reported
@ACTFibernet Enough i cannot wait any more , i have tired of raising the query with you. 11 days completed till activation issue not resolved. Lets face the legal consequences, i have raised the issue with consumer forum. Kindly go through it. I would have expect good service
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sathyanarayana
(@satyanakka) reported
@ACTFibernet @ACTFibernetHYD what happen Sir is this way correct you are doing for bill adjustment, how many days will you take in customer care irresponsible answers we are facing slow speed net which we have paid earlier six months package. #fedup your service 1*******846
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Rahul chandravanshi
(@rahuldchandrava) reported
@ACTFibernet Kya ukhada tumne details lekar...neither the issue resolved nor I got a call from your team...you guys became market leader right...wait and watch
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Kapish Mittal
(@KapishMittal6) reported
@ACTFibernet can I know by when I will get internet connection I'm waiting for last three day now it has gone above my head city Hyderabad, registered number 9392413431 I want my internet as soon as possible or I cannot suggest anyone for ACT FIBERNET that bad is your service.
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Sunil Verma
(@SunilVerma919) reported
@ACTFibernet But iam still waiting from last week since you people said the same thing. Iam not here to wait for ages. Call me and fix the bill issue and i will pay it.
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Srinivas
(@srini_tweet) reported
@ACTFibernet Internet service is down. Can you please look into it. Location: Madeenaguda, Hyderabad
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Rahul Sharma
(@iRahul_Sharma_) reported
@ACTFibernet It's been almost 26 hours since I raised my concern. I have yet to receive any support from your end. I have already given consent for your engineer to visit my place, still no updates on it. Tell me what is going on?????? This is not the way you provide service.
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Dr. Lokesh Kumar S
(@lokemar95) reported
@ACTFibernet SR10361250446402 infact the service person said that he has removed the server from my neighbour and kept it in a common place previously. Still I am facing this issue. Now its getting over head causing troubles. I have no other go to think of changing the network.
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sHiVa DhFm
(@Shiva93307038) reported
Such a worst service @ACTFibernet . I raised complaint on Wednesday night, today is Saturday, still I didn't get the internet. Customer service not even caring and when ever I call, they had only one Dailogue, " give us 24 hours time " Its already 3 days completed.
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Sunil Verma
(@SunilVerma919) reported
@ACTFibernet @KRISHNA83138665 Either waive off my extra charge or discontinue my connection. Im not going to pay extra money. Also my box discount is too not included. Pathetic service from last 6 months.
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grishmanth
(@grishmanth) reported
@ACTFibernet it's been 3days I'm trying to get my connection activated, not sure about your service and the support team is not clear about the resolution this is really not up to the mark
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Sravan Wudayagiri
(@sravanw) reported
@Khanabadosh_P @ACTFibernet Every time automated bot chat, IVR and at the end customer care put your call on hold for 10 mins and disconnect without any answer or resolution
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Piyush Bhartia 🇮🇳
(@piyush_bhartia) reported
@ACTFibernet why it is impossible to speak to your customer care executives? No option on IVR to speak to your executive, and no option to disconnect the services also anywhere including app. Please call back urgently