ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aakash n
(@Aakashn18) reported
@ACTFibernet worst service, not able to access the customer care and it's completely waste. can someone actually call from your side?
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BK🇮🇳
(@bkolleri) reported
@ACTFibernet Internet is down from yesterday. First they blamed BESCOM & rain. Now they say problem with your switch. When is it going to be fixed?
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet what the hell kind of customer care you have..if I put the language selection number and ID ..its telling not proper..worst and pathatic..Literally ****..@ACTFibernet
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अ कौशिक
(@AnupMishran) reported
Hello @ACTFibernet i complaint to customer care approximately 40-45 times even they picked up and i shared all details whatever the demanded but it has been 4 days even before this tweet i did another complaint there's no any response and help from your side yet.
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NethajiGuru
(@nethajiguru) reported
SR10364771897964 @ACTFibernet team, pls look into this issue asap. #ACTfibernet
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Dr. VishwaFuckeer
(@i_zooby) reported
@ACTFibernet had sent a mail to change the plan to a less expensive one but there is no response for 3 days now and there is no one from your customer care taking a call... any update or should i stop paying the bills?
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet worst service since last 2 days..in Bangalore south.. No proper response.. Pathatic..
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Swetha
(@swetha_37) reported
@vignesh0606 I have issues from the day I took ACTFibernet. Raised 100s of complaints and no proper solution. I face frequent disconnect and my work has highly affected due to this. I have no words to express my frustration. They neither refund nor provide reliable connection .
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aditya mallubhatla
(@AdityaMallu1) reported
@ACTFibernet I am facing internet issues since past 10 days still not resolved. Can you help me with it?
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Shashi Hegde
(@ShashiHegde8) reported
@ACTFibernet No response yet..can't afford to lose 2 working days..@ACTFibernet . .I think its better to disconnect your service.
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Ashok Pardhu
(@as_chary) reported
@ACTFibernet This is very bad customer support.The only mistake i did my life was believing you guys after seeing many reviews about you.The only thing i need was to refund my hard earned money back .Pls it is my humble request. ACT Fibre guy number: 9154596176
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Every week internet issue This is the 3rd week Internet gone Please fix SR10264772530684
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Ashok Pardhu
(@as_chary) reported
@ACTFibernet Recently we got requested for new connection with number:9063705990. One of ACT fibre guy interacted with us he told it will done in 24 hrs. Once i am done with payment he is not at all responding to our calls. This is very bad customer support.
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Ashish Joshi
(@ashish123456789) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet Nothing Happened despite you assuring that you are takinng up on Priority. Is ACT closing down operations . Can you pls act & resolve my down internet connection Today . Local Service person is not supporting as he says I am on Leave .. Is ACT is also on Leave or shutting Down
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aditya mallubhatla
(@AdityaMallu1) reported
@ACTFibernet I have raised a couple of requests your engineers couldn't fix it
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niyaz khan
(@niyazkhan4035) reported
@ACTFibernet Hello sir please find out my problem not resolved till date do have any idea can u resolved it either I leave u r service Your ticket SR11064759821254 is tentatively expected to be resolved by 06-May between 09:00 to 13:00. Team ACT
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aditya mallubhatla
(@AdityaMallu1) reported
@ACTFibernet I have raised multiple requests for internet disconnection. It's become a nightmare. The guy comes and says that some one is switching off the box next door . The Internet works for 5 min and after that it gets disconnected. No response from cust care. Pl fix this
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Nithin N
(@tinfab04) reported
@ACTFibernet your absolute shameless and disrespectful piece of services, show some spine and respond to the issues
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Yasir Ali
(@sultanyasir97) reported
@ACTFibernet I am super upset with your customer care. None of them are giving me a proper resolution. Whenever I ask them anything they simply disconnect the call. ABRUPTLY. I spoke with some one called kiran just now and she disconnected the call abruptly.What is this?
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Every week internet issue This is the 3rd week Internet gone Please fix SR10264772530684
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mohd saif
(@SaifTheDev) reported
Hello @ACTFibernet Still my problem not resolved what you think we are moron. You are giving only time at the the time of new connection you charged full upfront fee but at the time of closing you are not listening. Will file a case in consumer forum and demand for compensation
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Vikram Das
(@VikramD57039177) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I have taken 6 months subscription. Today in the middle of my work internet stopped. I raised complaint but still no reply came. In the total 6 months the number of days i have to face connection problem will i get that much day extension or not. Please reply.
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Sukanya
(@sukanya236) reported
@ACTFibernet ticket was closed without any action! Open since over 24 hrs with no resolution SR10364766191494
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Naushad Alam
(@sectionc) reported
@ACTFibernet are you guys serious to give service link is down since 24 hrs and no response from anyone. What's happening better take back your box and leave us happily
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Venkata Siva Krishna Reddy Gujjula
(@vskrg) reported
Fed up with @ACTFibernet @ACTFibernetHYD @ActfiberC. No proper customer support and the service is as slow as their network speed.
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AshBee
(@ash_bee70) reported
@ACTFibernet Sad state of affairs. internet is down again today. Yesterday it also happened. Why don't you guys run the cable under ground than running it all over the houses and across streets. You guys are forcing me to shift to Airtel who have recently laid OFC cable underground.
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Clippers-Slippers
(@BacchanBall) reported
Can you please help? @ACTFibernet
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Swetha
(@swetha_37) reported
@ACTFibernet @ACTFibernet Worst ISP i have ever seen
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Nithin N
(@tinfab04) reported
@ACTFibernet You know THIRD CLASS is what your service is, third class is the least i can comment. Have no respect for the customers at all, no response just absolute piece of **** service. No call from technical team, no issues resolved, just namesake servicing.
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Aakarsh
(@aakarsh05) reported
@ACTFibernet hey team, I'm act broadband user in Bangalore urban since oct2021. But now from fewdays internet is not working, showing me good speed but not working as it should be. So please fix it asap