ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, Bengaluru, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali, Gurgaon, Nellore, Sūrat and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anuj
(@Apthetechie) reported
@ACTFibernet What a blunder!! My internet is not working again!! For 2 days not response from the technical team but just sending me revised timeline to fix the issue. Worst part, always providing the timeline which is after office hours. @consumercourtin please help @TRAI
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sai krishna
(@rangasaikrishna) reported
@ACTFibernet @ACTFibernetHYD Can you please help us no internet connection 101008705374
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Vik
(@vebe101) reported
@ACTFibernet Hello There. My internet is slow and also unable to reach the customer care exec. Can you please help here. It is urgent!
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Soumik
(@Soumik90220650) reported
@ACTFibernet guys, what is the challenge against SR-10265038222494? Internet is down almost for 24hrs. Tried to call Customer Care but the queue is more than 30 R u guys really serious on cust Service? @TRAI , Seek your intervention please to have a look on ACT fibernet service.
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Kartik Sunagar
(@anaturalist) reported
@ACTFibernet is the worst internet service provider I’ve ever seen. No internet for a week. Reason: neighbour where ACT has installed the box has turned it off. Customer service was worse than this. Apparently, it’s unreasonable to expect internet even after paying 1600 a month.
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Rolex ❤️🔥
(@inexpressiveguy) reported
Worst service ever @ACTFibernet 👎🏽
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Premkumar Gurusamy
(@Premkumarmech) reported
@ACTFibernet wfh is getting affected. Pls help speedy resolution SR10265044245254
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wonderfirefly
(@Wonderfirefly) reported
@ACTFibernet I do not wish to proceed with your services. Kindly cancel my request for new connection.
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Manish G Borundia
(@MBorundia) reported
@ACTFibernet Even after a complaint in Twitter if your team is so careless and irresponsible what can I say... Interent makes all our work at still
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Saurabh Das
(@saurabhdas1) reported
@ACTFibernet Hi @nch1915 , could you please help here since there has been absolutely no support from @ACTFibernet even though being paid in full in advance.
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Vishesh Verma
(@visheshkumar0) reported
@ACTFibernet sucks
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Varsha Gadam
(@varshagadam) reported
from
Rājendranagar, Telangana
@ACTFibernet No internet and no results on despite raising multiple tickets. Numbers on customer care are invalid. What is this horrible service!
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Karthikeyan Perumal
(@PerumalKarthi) reported
@ACTFibernet Hi, I wish to reconnect my ACT Fibernet and want to know what the offers are running in my account for reconnection. Your customer care doesn't have the info about it nor your reconnection team. Please help.
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Manu Kalathil
(@ManuKalathil) reported
@ACTFibernet , daily 3-4 hours of service in the name of technical issues. How prepaid subscribers get compensated for lost hours?
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Vishesh Verma
(@visheshkumar0) reported
@ACTFibernet never take a connection for actfiber net
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Bibin@bibzz
(@bibzz6) reported
@ACTFibernet Teach your sales agent first then send them for selling @ACTFibernetHYD @ACTFibernet guys dnt believe this act agents words they will charge over price and have to wait & call many times customer care if u call then the response will be zero think bfr u pay
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SHERIN VARGHESE
(@SHERINV60278186) reported
@ACTFibernet Complaint No. SR10265044063811 is still unresolved. Because your internet service is so unpredictable, working from home has become impossible. Could you please prioritize this issue as soon as possible?
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Jaspreet Singh
(@jaspree87322918) reported
@ACTFibernet having the worst experience. Paid the whole money and was promised to get installed the services the sameday. Its been more than 2days . Now even your team chethan (+919513500897) not even taking my calls . My registered mobile number is +919953180544.please refund.
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D SRINIVASULA REDDY
(@DSREENIVASREDDY) reported
@ACTFibernet @balamalladi no one contacted me Can any one resolve the issue are not
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Swapna Pravarshita
(@akella2410) reported
Why doesn’t @ACTFibernet understand that I need a tiny reconnection🤔? I’m so tired. No one replies. It’s been a week. Just cancel my connection. I’m gonno go with some other broadband. No value for being a cx for 8 yrs. Shame😤
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Manish G Borundia
(@MBorundia) reported
@ACTFibernet Still no one has called and addressed the issue. Infact I have referred 2 friends for connection as well. I'm shocked and upset your service
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Abhi Joshi
(@Abhinavjoi) reported
@ACTFibernet Most unethical company. SRSR10265039717381 7 days no refund! What's customer care!!!
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Prince Al-Moong-Dal Alludum HINDU @emtech.ae
(@OlaUberSnackbar) reported
@ACTFibernet i had booked for a new connection, over the call the sales executive named chandan promised that there are many customers in my building and there will be no problem in providing the connection but when the on field executive came he told it ll take time as there is
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Rama Sangli
(@RamaSangli) reported
@actfibernet the internet is down from 6th in my house and all I get in two days is two sms with revised timelines . No resolution and no response . U r service sucks to the last but. Refund my money for 3 days of downtime
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Shailesh Periwal
(@PeriwalShailesh) reported
@ACTFibernet I still have not got a resolution for my issues. You people called and said it would be resolved but still awaiting for a resolution. Please let me know if this will be resolved or not?
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Revant Talekar
(@RevantTalekar) reported
I think the worst part of living in Bangalore is dealing with @ACTFibernet - great connectivity and speeds, rendered super inconvenient by their absolutely third class service.
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Praveen Vino
(@ipraveenvino) reported
@ACTFibernet Had requested for a connection change via act app last week and the Service request is still in Open status and not resolved yet. Haven’t received any call from the technicians so far Address - B-Narayanapura Bangalore - 560016
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Vishesh Verma
(@visheshkumar0) reported
Never take a wifi connection from @ACTFibernet . They guys are very unprofessional , unethical.
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Sunilktripathi
(@Sunilktripathi3) reported
@ACTFibernet @ACTFibernetHYD i have no internet from yesterday and when i have raised request it was saying by 4pm issue will resolve and when again i called Cc now changed to tomorrow by afternoon. This is the you guys are working? Can someone help me in this?
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Shafi Anwar
(@omgitsmesheff) reported
@ACTFibernet i have put down a shifting request to your team in bangalore a week back. Since then no one has reached out to me. I have submitted multiple follow ups as well but still no one has reached out. Either solve this or a refund will do