ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, Bengaluru, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur, Ludhiāna, Delhi and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Madurai |
Total Blackout | |
| Visakhapatnam |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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prabhjot
(@prabhjot001) reported
@ACTFibernet Please see to it or else I am happy to discontinue with your service
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Manoj Kumar Dugaya
(@manojleod) reported
@ACTFibernet @BlrCityPolice I request Bangalore Police to help me to deal with ACT fraud. ACTFibernet has taken the three months advance (INR 4200/-) from me and now they are refussing to return it post the deactivation of my broadband connection. I have not used their services.
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Tarique Neyaz Khan
(@tariqneyazkhan) reported
@ACTFibernet : There is no internet since morning. I have raised complaint SR11064333426254, which was closed twice without any resolution. Your customer care is also not answering call. It gets disconnected after 7 mins of call. #ACTFIBERNET #PoorService
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ABHISEK DASH
(@aryankumar91) reported
@ACTFibernet Team please understand the grievance of the situation. This is not how I like to be treated. Almost 24 hrs gone and no internet still. I expect a fast resolution please. Internet issue is hampering my work a lot.
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Jatin Arora
(@Jatinarora_08) reported
@ACTFibernet Everytime you regret please give relevant reply to customer so that they can get satisfied. Your engineers have raised their hand to resolve the issue. From last two days from 9am - 6pm there was no internet access. And this happened repeatedly.
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Debasish
(@PatraDebz) reported
@ACTFibernet Team last 24 hrs no internet on your connect ground support not picking calls and complaint logged is pending for ETR.
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Sarbjit Singh
(@Sarbjitsingh85) reported
@ACTFibernet @ACT @ACTFibernet have been facing intermittent connectivity issues with my connection and nobody is bothered 2 fix d issue. Have been raising complaints from last days still no luck. Today raised a complaint & i got a call from act & closed a ticket vdout informing
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet @SandyMohanG primary route is already having issue since so long and now secondary route got affected due to this i am facing issue frequently. Team is ignoring to restore primary route and running the link on one path only. They doesn’t understood severity for both route.
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Joel Anthony
(@JoelAnt68278811) reported
@ACTFibernet @ACTFibernet Is ur company interested in fixing this problem or should I have the Consumer Court involved in this.?
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Satyanarayana
(@gopajyosyula) reported
@ACTFibernet never deserves the commitment, SR10164337370632
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prabhjot
(@prabhjot001) reported
@ACTFibernet 102642371535. Your act service guy has bluntly said this is the speed you will get. Is this the service I expect from act?
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RAHEEB
(@sweatdesk) reported
@ACTFibernet net is not working since today #act_fibernet
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Cat
(@stfuixalmao) reported
Never get @ACTFibernet 😭🙏🏽 They have the worst customer care
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernet @ACTFibernetHYD Hi there, would you be able to resolve the issue or ignoring ??? #worstservice
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Saida
(@Saida32291027) reported
@ACTFibernet ACT Fibernet Again today internet is not working What the hell is your service... totally pathetic this is not what I expected from you.. It is working only on that when I raised complaint after next day again internet is going off.... Do you guys have any....🤬🤬🤬🤬🤬🤬🤬🤬
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 115th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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ranganna
(@RangaaRN) reported
@ACTFibernet No resolution from act worst service from you guys
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Manoj Kumar Dugaya
(@manojleod) reported
@ACTFibernet Dear ACT, i am filing a police complaint for cheating the customers. I have also recorded the voice call with your disconnection team. We are not getting the wifi range even for 5 mtrs, thats the reason i have raised a disconnection request very first day.
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Joel Anthony
(@JoelAnt68278811) reported
@ACTFibernet @ACTFibernet this problem is not resolved but has gotten worse, is someone gonna address this?
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Manoj Kumar Dugaya
(@manojleod) reported
@ACTFibernet Dear team, i am police complaint for cheating the customers. I have also recorded the voice call with your disconnection team. We are not getting the wifi range even for 5 mtrs, thats the reason i have raised a disconnection request very first day.
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Gnana Mano Ranjith
(@derivingdeduct3) reported
@ACTFibernet check for previous tweet from the same account to know the issue
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Sri Ganesh
(@ssganesh6666) reported
@ACTFibernet the new generation fraud in country is ACT Fibernet. Pay for 6 months and if wanted to terminate earlier the remaining money is lost. New kind of chit fund fraud.
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Saida
(@Saida32291027) reported
@ACTFibernet Taking money is not the thing providing proper service to the customers is matters . We have re-opened the service request SR10964305499084. Our team will get in touch with you shortly I want to move to another ISP Refund my money immediately...
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Jahnab Bharadwaj
(@JahnabBharadwa5) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet: more than 3 tickets last month and today similar problem happened. I have an urgent client meeting by 12:00 AM and now Internet connection is not working. How to trust the service if it fails before such emergency. CN: SR11064337682294
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Vamc
(@ImVamc5052) reported
@ACTFibernet Internet is not working from past 12 hrs and no response from ACT. Your ticket SR10464332790254 is tentatively expected to be resolved by 3/11 (MM/DD) between 19:30 to 21:00. Team ACT. No response after this
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Debasish
(@PatraDebz) reported
@ACTFibernet No call received so far even issue still not received
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Manoj Kumar Dugaya
(@manojleod) reported
@ACTFibernet i spoke to Ranjini today and she was saying that there is problem from ACT side while your ground team actually knows the issue. Seriously made a mistake by trusting ACT. People please be aware of such fraudsters.
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Manish Jethwani
(@manishjethwani6) reported
Hello @ACTFibernet, please look into my issue. There’s no internet since yesterday morning. As I’m working from home, this inconvenience is affecting me a lot. Please resolve this asap. Service request number SR10364334553834.
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RAHEEB
(@sweatdesk) reported
@ACTFibernet net is not working since today
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Hemanth kumar Allam
(@iam_hemz) reported
@ACTFibernet @ACTFibernet #3 I felt very offended being paid for everything but did not get anything. when someone called from @ACTFibernet and spoken very rudely and irresponsibly and worst experience with this service never recommend and here i am demanding my funds back.