ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Pune, Bengaluru, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhay Ranjan
(@theabhayranjan) reported
@bada_paww @ACTFibernet They have also disconnected my services after the payment done. Very unprofessional service.
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ALCHLONIST LifeCoach
(@ALCHLONIST) reported
@atulkdixit @ACTFibernetHYD @ACTFibernet Yes these guys are highly unprofessional and very poor service
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Rahul Barwal
(@rahulbarwal93) reported
@rohitmachare @ACTFibernet @TOIBengaluru Don't go for ACT....My service request has been pending since yesterday and their connection gets frequently disconnected....
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Rahul Barwal
(@rahulbarwal93) reported
@ACTFibernet Please resolve the issue asap, already 36 hours had elapsed. It is a serious inconvenience....
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Manoj Mutgekar
(@Manoj057) reported
@ACTFibernet This is the 3rd internet disconnection in the last 2 months! Are we supposed to not work from home when your internet doesn’t work? You guys have got the most pathetic customer support and your engineers never contact us. Regret the decision to take your connection!
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Vishal Sharma
(@sharmavishal_94) reported
@ACTFibernet Internet is down again. This is 3 times in a row team. Kindly assist.
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ＫＲＩＳＨ ＳＨＵＫＬＡ
(@Certified_Satan) reported
@ACTFibernet wifi not working due to receivers wire is broken, contacted the Representative but they are not picking up calls, very frustrated with this pathetic behaviour
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@AmanSeth
(@Aman_on_Fire) reported
@ACTFibernet Internet is down from morning, needed assurance that it will be getting rectified immediately. Raised a request, ETA is given for a day more, some hours outage is fine but full day outages are not good. Please look into SR10265292427064
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Atul Kumar Dixit
(@atulkdixit) reported
@ACTFibernetHYD @ACTFibernet Act internet is as useless as their service.On top of it their employees give a curt response. You are compelling users to other ISP. Even after multiple follow up its impossible to get your internet up.
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Ramneet Parmar
(@ramneet89) reported
@ACTFibernet Pathetic and terrible support from your customer service and technical team!! My issue is still unresolved
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Murtaza N H
(@Murtazanh) reported
@ACTFibernet Still the connection has not happened. This is how a Company which markets fast internet at jet speed gives Service slower than a Tortoise.
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UNITED INDIA FORCE
(@AikyaBharatSena) reported
@harishMalani73 : Request @ACTFibernet to kindly look into the grievance with regard to internet connectivity issue.
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Rahul Barwal
(@rahulbarwal93) reported
@apnerve @excitel_rocks @ACTFibernet I'm thinking of changing ISP. ACT internet is down twice a week. Moreover, they don't respond over helpline number. Just giving bullshit of registering a complaint on the app.
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jithin kunjumon
(@KunjumonJithin) reported
@ALCHLONIST @ACTFibernet I am planning to file a case bcz of many other issues also
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UNITED INDIA FORCE
(@AikyaBharatSena) reported
@harishMalani73 : Request @ACTFibernet to kindly look into the grievance in regard to internet connectivity issue persisting with Account Number - 117554842245.
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ALCHLONIST LifeCoach
(@ALCHLONIST) reported
@Certified_Satan @ACTFibernet Same issue they keep failing consistently . Shame on ACT
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Jeevan Krishna
(@JeevanK26608055) reported
@ACTFibernet @ACTFibernet really pathetic service from you guys. Your team assured me today (5th July) anyhow this matter will be resolved. But till now no positive response. We are living in Bangalore not in a small village which is taking much time for shifting. Decided to discontinue ACT
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Abhay Ranjan
(@theabhayranjan) reported
What is the status of my problem @ACTFibernet
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Aby
(@cyraxin) reported
@ACTFibernet do something about your frequent disconnections. We have no option but to migrate to other service provider.
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Arun swaroop
(@arun6c) reported
@ACTFibernet Dear Team , If due date is on 15th then you team is sending reminder msgs daily and that too at midnight 12.07 ??? Is this the service you want to give ???
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Shubham Singh Banera
(@shreeshubhluck) reported
@ACTFibernet I hope ticket number: 5 ....SR10265293296454 will resolve my issue...ha ha ..what a service... Bill time per aata hai but issue ka permanent solution time par nahi aata ... Bus ticket raise krte rho... Ohh God ...
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Prince in exile
(@Sriramnaiduuuu) reported
@YedhavaSodhi @ACTFibernet 3 times call chesa App lo requestlu tenga First issue Since 2 years
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Shyamal
(@Shyamalkumar) reported
@ACTFibernet Your technician Shiva took the router on Saturday and did not return it till today. What kind of fraud service are you running. Stealing routers from customers, it's pathetic.
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Hemanth Kumar
(@Hemanth42960495) reported
@ACTFibernet called customer regarding the update on my SR10265276049594. The agent who spoke first was so rude. My internet is not working from 3 days. I said I'll have to disconnect the connection. Agent directly transferred the call to disconnection team.
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Hanshika
(@hanshikag) reported
@Airtel_Presence Still there is no resolution from your highly esteemed “escalation team”. What nonsense is this! Please let me know if this thing cannot be done tody, I’ll opt for different ISP who’ll give better service!!! @JioCare @ACTFibernet Let me know how soon can you get the bb setup?!
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ALCHLONIST LifeCoach
(@ALCHLONIST) reported
@ACTFibernet unprofessional and useless service
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Abhay Ranjan
(@theabhayranjan) reported
@ACTFibernet @rajesh2731 Your service is worst.
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ALCHLONIST LifeCoach
(@ALCHLONIST) reported
@KunjumonJithin @ACTFibernet Yes I too face the same issue. While renewing they promised that it will be uninterrupted service but now it’s useless
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Pavan Kumar Sarin 🇮🇳🇮🇳🇮🇳
(@sarins13) reported
*-@ACTFibernet Your customer care did call but did not show any remorse and directly said to go ahead and give a closure request and told me as a customer you have no value to our company and you mayleave, you just proved me right!. #ActFibernet #Disconnect #Bye @Badarinath9492
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Ashfaq Ali
(@AshfaqAli26) reported
@ACTFibernet No call or mail revert from your team till now ? This shows how much care your team is giving to customer issues.