ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ŠŰŘĘŞH ĢØWĐĀ
(@Suresh_gowda22) reported
@ACTFibernet Now you only tell we assume your services are good and you provide this type of worst services. now how can I work without internet connection. @BharatCourt please take this seriously and clear the problem of not only me and n number of Customers who got this problem
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Atifa Jaid fan of Yogi ji
(@AtifaJaid) reported
@ACTFibernet definitely act is wonderful, atleast no fraud is there, i already have one connection, and will take another soon, but #JioFiber should realise that with the name of #ambani, these people are worst
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Anshul madaan
(@anshmadaaan) reported
@ACTFibernet connection reallocation request raised around a month ago but no resolution yet and your customer care is so pathetic that I am not able to connect since morning, Please disconnect my connection.
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ŠŰŘĘŞH ĢØWĐĀ
(@Suresh_gowda22) reported
@ACTFibernet My Internet were not working from Saturday afternoon I just raised a ticket an field agent just came and checked and went still now my connectivity was not got ready if I call there customer care they will till in 24 hrs it will get cleared (2/3).
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Sumit Grover
(@SumitGr13265893) reported
@ACTFibernet sir what the status till now no phone call recieved no refunds is it how the company work if that's the case I will be forced to go legal on this issue
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Ramesh Pasunuri
(@rameshdilro) reported
@ACTFibernet this is going to be worst.. no action since yesterday.
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ŠŰŘĘŞH ĢØWĐĀ
(@Suresh_gowda22) reported
@ACTFibernet this is the worst services they are providing because while making a new connection there will be n number of calls from there agents to make a new connection once we done with our connection there will be no response from them. (1/2)
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Sathya
(@26Sathya) reported
@ACTFibernet Now 3 days not able to fix the issue @ACTFibernet worst service
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Manindra Surat
(@Manindra_S) reported
@ACTFibernet - Care of worst customer service. I have raised SR10161864617184, 585129094, 574718952 & 2 more tickets for a simple transfer of ownership. Due to your lethargic staff who cannot enter a name correctly from Aadhar card, i am being forced to pay 500 additionally.
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Ram Kumar
(@Ram_Kumar_86) reported
@ACTFibernet On a Monday morning in the IT capital of India,ur service is down.its an outage! I was updated that it will be restored only by tomorrow.I’ve to take a day off today so u have to compensate me for the opportunity cost. @ACTBangalore @TRAI
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Nikhil Guzar
(@GuzarNikhil) reported
@ACTFibernet Complaint no:SR10261906953892 Any idea when the issue will be fixed, the internet is down from yesterday evening..
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Subhankar Tripathy
(@subhankar_sonu) reported
@ACTFibernet what's use of internet,if we're paying but getting no service. Given complaint can't be fixed quickly. Paying for continuous months,but while trying to some random day,connectivity is not working!! Is it not a fraud??
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Rakesh
(@sharmapal) reported
@ACTFibernet The internet is not working since morning unable to continue with my work and my kids are not able to attend online classes please look into this issue at the earliest
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Rakesh
(@sharmapal) reported
@ACTFibernet SR10161921592512 I am unable to continue with my work due to the internet issues since morning. Kids are unable to attend the online classes as well because of this. Please resolve the issue at the earliest.
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saswat ray
(@papu22) reported
@ACTFibernet Please treat this as priority.
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Vicky
(@Vicky11812784) reported
@ACTFibernet I need a resolution in a hour time ? I can't keep using my data which is chargeable !
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Rockstar
(@LalSwaroop) reported
@ACTFibernet My issue is still not resolved. Called up customer care again. Response from customer care is they are unsure when will it be resolved. Why isn't your team uniform/organized?
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Vinod Singh
(@Vinodss33) reported
@ACTFibernet Raised request for reconnection, but even after 3 days got no help. Offline team is saying the area is not under them. The case is being delegated again and again. My work is getting affected. Pls help..🙏
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Shafeeque
(@Shafeeq13181567) reported
@ACTFibernetHYD @ACTFibernet I am trying to call customer service and no response.please help asap 9985545606
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N.L Bharadwaj
(@KnlNitin) reported
@ACTFibernet You will say same thing on call... "I will check with team and give you call" fir koi call ni ayegi , na issue resolve hoga.. I contacted to @JioCare for internet ,I will move to that network.
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sri
(@sri_eshwar) reported
@ACTFibernet please resolve the issue asap or make a callback to me immediately about the issue.. request no::SR10661920092372
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Jeevan
(@_hsjeevan) reported
@ACTFibernet, 1. No IPv6 support 2. No FTTH connections as mentioned on the website 3. No port forwarding support 4. No good OTT benefits Please tell us why someone should not choose #JioFiber or #AirtelBroadband over #ACTFibernet.
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upendra kumar .b
(@upendrakumarb) reported
@ACTFibernet no internet service from today morning and raised SR10161922181342, there are frequent service disruption over 6months, can say like for every alternate week there are outages. Please expedite
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Ayush Rawat
(@RawatAyush19) reported
@ACTFibernet @ACTBangalore For new connection nobody from ACT contacted me or taking any action. Can you please help me on resolving this ticket : SR10261732436431 #newconnection #actbangalore
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Yerram Karthik
(@YerramKarthik2) reported
Raised complaint regarding the bill related issue on Saturday over call but my query was not resolved till date @ACTFibernet @ACTFibernetHYD Request number 1: SR10161848231601 Request number 2 : SR10161848214182 How can I pay my bill without getting my query resolved ?
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Anil Kumar
(@anil0770077) reported
@ACTFibernet my internet is not working from morning please resolve it ASAP every week wire is getting cut or I'll cancel the connection take @jiofiber #jiofiber please call me for new connection
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Vicky
(@Vicky11812784) reported
@ACTFibernet SR10261916649762 - Why did he leave without fixing ? Is the way you behave the customer ?
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Anshul madaan
(@anshmadaaan) reported
@ACTFibernet @KRISHNA83138665 Don't buy a new comnection buddy worst after sale services, as they know that you will pay the bill even if the internet is not working
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Vinod Singh
(@Vinodss33) reported
@ACTFibernet I have shared the details on private message. Kindly help. Pls note my work is already hampered from yesterday, pls don't delay. Ask team to assist as early as possible
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RRB
(@RaviBitragunta) reported
@ACTFibernet guys I have no way of reaching you and God only knows what you guys are doing There's no net since 12+ hours and its Monday Either get your support right or let customers know you can't support, so we can switch to vendors who really care