ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Erode, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Erode |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CMA Praveen Kumar
(@chpk9999) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 22-Sep(DD/MM) 19:30 to 21:00. Team ACT Still same No use
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Bharadwaj Sharma
(@BharadwajShar12) reported
@ACTFibernet Please don’t regret @ACTFibernet because that doesn’t help in anyways. We waited enough If you can’t fix it by today, please initiate our refund as you already disconnected service.
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Rohit Barker
(@rohitbarker) reported
As expected @ACTFibernet has THE worst service of any Internet provider out there. My Internet has been down for over a day now. No response from you guys. No way of contacting a technician. And your call centre is a joke.
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Bismita
(@MYoongifan) reported
@ACTFibernet @ACTFibernetHYD I am facing no connection issue since 10th of sep,still no resolution. Last Friday technician came,didn't work & asked me to close the ticket. As I was in office I trusted him & closed it. Again I had to raise a ticket but no response from team yet.
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Akashdeep Sengupta
(@asengupta76) reported
You Cx support is ****. You call do not go through. There is no option to connect other than raising a ticket. @ACTFibernetHYD @ACTFibernet
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subramanyam akella
(@subbuakella) reported
@ACTFibernet it's been more than a month since the internet got disconnected at our place, and your team is extending it daily,and sending us messages,can you take this as priority and finish it at the earliest as we are facing a lot of issues.
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Akashdeep Sengupta
(@asengupta76) reported
@ACTFibernet this is the 3rd time I'm having issue with the connctn in less than 2 months. I asked the guys whether I'll have the issue again. They said no & just 10 days later again the connctn is gone. If there's some constant issue please let me know, I'll change the ISP.
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Grok
(@grok) reported
@UrbanMystt @ACTFibernet I can't access your specific ticket details, but recent reports show mixed ACT Fibernet status—some internet issues in Chennai today per outage trackers, but no major widespread outages. Check their app or Downdetector for real-time updates, or reply to their DM for progress on SR10177182047024.
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Gaurav Agarwal
(@GauravAgar7799) reported
@ACTFibernet Internet not working from yesterday, How do we enjoy our weekends without internet? Please take this up on priority. Ticket no. SR10177221934884
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Er.Riz1
(@smariz01) reported
@ACTFibernet is there anyone to look into this issue,app has provided engineer’s phone number but he’s isn’t picking the call since yesterday. @jagograhakjago i understand service is disrupted due to cutting of wires by electricity dept.but it’s almost a month , why the issue now
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Bismita
(@MYoongifan) reported
@ACTFibernet @ACTFibernetHYD let me remind you that I pay half yearly basis so now I have prepaid till jan,2026. Need urgent solution regarding our situation or please get us our refund. Daily buying data pack to work from home. We can't even switch to another provider.
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🇦 🇳 🇰 🇮 🇹 🌐 ✌
(@hi5arp) reported
@ACTFibernet day passed. escaate first to your chief marketing officer Ravi on flases promised by sale. If this holds unresolved by Tuesday , I do need to escalated the sae further. With no one to properly define for customer rights this is both haunting holding money and delayed service.
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Kaushik Sampath
(@kaushiksampath) reported
Very poor service from @ACTFibernet @chennaiactfiber! My internet has been down since 3 pm on Sat (for 36 hours). No way to reach anyone on phone. App has a callback request no one picks up. ETA was 9 pm Sat, changed to 9 pm Sun and not resolved still. SR 10377218132284.
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🇦 🇳 🇰 🇮 🇹 🌐 ✌
(@hi5arp) reported
@ACTFibernet day passed. Escalate first to your chief marketing officer Ravi on false promise by sales . If this holds unresolved by Tuesday , I do need to escalated the same further. With no one to properly define for customer rights this is both haunting holding money & delayed service.
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भारतीय
(@Nkamtc) reported
@ACTFibernet Hi, ACT, the most useless service, does anyone in ACT feel any responsibility? No way to connect with the resolution team, the chat boat is useless, customer care is ineffective, where to put up any grievances?
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Rohit Barker
(@rohitbarker) reported
As expected @ACTFibernet has THE worst service of any Internet provider out there.
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Tushar
(@onlytushar_) reported
@ACTFibernet My internet has been down for 5 days. Each day I’m given a new resolution date, but the issue remains unresolved. Please prioritize this and provide a clear update. Ticket No: SR10177157251494 #InternetDown
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Himanshu Tanwar
(@masqueradet3516) reported
@ACTFibernet Filing fir against you cheating and not providing solution
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Jeevan Singha
(@JeevanSinghaa) reported
Hi @ACTFibernet why was the ticket SR10176709097374 closed without fixing the issue? It's been more than a month that the internet is down. Now without resolving the issue you're just resolving the tickets?
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Thilak
(@sthilakraj) reported
Worst internet service ACT @ACTFibernet
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கோயம்புத்தூரான்
(@Coimbatoraan) reported
Are you licensed for wallet services @ACTFibernet ? Like holding customer money without refunding seems to be normal procedure in Your business?
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Shyam Agarwal
(@Snazzyshyam) reported
@ACTFibernet Internet DEAD for 1 MONTH. No updates, no fixes. When will it actually be back—tomorrow, next month, or never? Pathetic service, zero accountability. #WorstISP #InternetDown
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Spurty
(@SpurtyRao) reported
@ACTFibernet logged complaint which was closed as resolved but issue persists. Internet's not working for 3 days. Engineer doesn't answer the calls. Please restore connection.
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Prashant
(@prashantkamath) reported
@ACTFibernet @ACTFibernetHYD Internet has been down for 3 days, Kapra, Sainikpuri Area, Hyderabad. Ticket number SR10177198552144. **When will it be back.** Is the reason government cutting wires on poles?
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Spitsvenom
(@vipertweetz) reported
@ACTFibernet @ACTFibernet Stop being scriptic. Look at my complaint history of frequent internet disconnection and give me the refund. Period.
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Siddhu
(@siddhucse) reported
@ACTFibernet tomorrow is Monday. I’m working from home. How many days do you need to fix the Internet in Manikonda Hyderabad. How other Internet providers have no disconnect. Tomorrow will be 8th ******* day not having Internet. Totally inefficient managemnt @ACTFibernet
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K
(@krthiak) reported
@ACTFibernet is horrible. They don’t send OTP and redirect you to chatbot to solve issues
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seeking tea
(@geddit_) reported
dear @ACTFibernet no Internet since 6 days. app not working. please respond here at least.
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Venugopal
(@VenuIndian007) reported
@ACTFibernet anyways to fix such recurring issues? Ticket for reference: SR10177233388504 it is now common and recurring issues in recent days. Expecting a faster fix
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Vijay Pandian
(@Jeyankondar) reported
@ACTFibernet still issue is not resolved