ACT Outage

@ACTFibernet I want to shift my connection in same city but I am unable to place the request. There is no way to communicate with customer care except your bot service I tried calling the given number on site but they are also the same. My Acciunt ID is : 101009129574

I take new connection 2 days back but today my net is not working and cc number is not working so kindly help me quickly I am doing work from home.. @ACTFibernet

@ACTFibernet Internet and the app for ACT isn’t working. How do we raise a complaint?

Please sort this disconnections issue I'm facing every single day atleast 10 times @ACTFibernet @ACTFibernetHYD

@ACTFibernet Hi.. this is how we do it? We close the ticket without resolution? Can someone get in touch - a/c ID 110441889429.

@ACTFibernet Last week raised a complain regarding slow speed and the person called and person called and said I need the router for better and he asked to purchase router in act app he said it's available and I have done it but last 5 days I am waiting for deliveriy and

@ACTFibernet nah man your service truly sucks i swear, this isn't the first time. we've been facing network issues since 5 months, connectivity is being regularly disturbed for like 20 times a day. we didn't sign up for this ****. resolve the issue asap :)

@ACTFibernet Still waiting for a response.. none is bothered about customers issue is it

@ACTFibernet Worst company, I am planning to disconnect my connection by Friday. Never go for AcT net

@ACTFibernet I have recently taken ACT Net. The sales person told me that they resolve issue within a day. Looking at the confidence I took the connection. Now it has been 10 days but my complain is still pending. I called customer care support 5 times but they are tell me 2 wait

@ACTFibernet The issue is not resolved. Still being investigated by the technical team.

@ACTFibernet i must say one of pathetic service would never recommend anyone

@ACTFibernet Requested for a refund 5days ago. Still not even approved. Wonderful service @ACTFibernet

@ACTFibernet so now your customer care cuts the call when one calls to churn. Interesting

@ACTFibernet @ACTBroadbandIn horrible service horrible product, have been facing slow Internet seep from the past 2 months and there’s nothing that’s has been done. Have made multiple complaints to which your team has not responded! Done with your service!

@ACTFibernet .. Hi I am from Nellore and my setup box is not working since yesterday. Have made complaints and no luck. Your superlative customer service team disconnects the call,you don't have anyone to take escalations at the call center. WOW 9291524434 IS MY REGISTERED NO

@ACTFibernet @ACTFibernetHYD Internet is not working since morning in Bharat Nagar/L B Nagar.Can you solve this urgently, we need to work from home and this is causing lot of inconvenience

@ACTFibernet my complaint is not yet getting resolved but your team is closing the ticket and none of your manager are available to have a word from July 20. The SLA for the same is just 4 hour. The complaint number SR10160177377172 has been re-opened.

@ACTFibernet transformation from best customer service to cheap customer service in chennai.

@ACTFibernet You guys have already wasted 4 official working days.. we are 2 people working full time from home and you guys have impacted our salary/pay..plz have it installed today or else we will have to end our connection and go for another Internet Service Provider company..

@ACTFibernet Where's the update??? Pathetic customer service by @ACTFibernet

@JioCare Request your feedback on this kind of service @ACTFibernet @TataSkyBinge as you will be my next preferred options if this doesn't get resolved

@ACTFibernet Last 7 month using this network.. monthly twise same isse I have faced.

@ACTFibernet one of worst network.. same issue for this month also... Already I said you problem was repeated means I wil change the network .. #worstnetworkactfibre

@ACTFibernet Why is the service going down every two weeks ? Can I get a permanent fix for this problem ?

@ACTFibernet Internet goes down every other week. This is soo frustrating. I have raised more than 10 complaints in the last one year. SR10160213754282 is the ticket number.

@ACTFibernet I was calling customer service for router configuration there was no peson to visit, they are Just calling and keeping their voice in mute and closing the ticket as resolved the issue..very bad service

Cheating strategy 2: Works only on ACT network! Why dont you mention these things clearly before the customer purchases. Why cheat them this way? You refuse to take action even when I wanted it to be returned with in 5 minutes of purchase! Pathetic @ACTFibernet .

Had a really bad experience with @ACTFibernet 's new CC TV camera service. No where in the home page it is mentioned as an indoor camera. Once the payment is done, they say that it is indoor. Felt cheated. Lost my deposit of 500! The call center does not help. Not recommended.😡

@ACTFibernet is the worst company. Once payment done for new connection, No one pick the call. Not even we get support from Call center. They simply say we don't have team to serve you. Then why the hell you are running business when you don't have team...