ACT Outage Report
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (20%)
-
Total Blackout (9%)
-
E-mail (1%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Erode, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Erode |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Amruth Aradhya
(@aradhya_amruth) reported
@ACTFibernet Still the internet is not working. You turn it on. You turn it off. Facing issue since 2 days that also in urban Bangalore area. This is unacceptable @ACTFibernet You are doing this every month. It is totally not acceptable.
-
G.D. Singh
(@gd5ingh) reported
@ACTFibernet how can I terminate my connection? Please help me with that. I don't want your "fibernet"
-
Mohammed Ishaq
(@ReachIshaqMd) reported
@ACTFibernet team, This is like every month I have some issue or the other with the connection... Again my internet isn't working since morning. SR10254477833342 ACT or I will have to ACT
-
Vasanth
(@imvasanth001) reported
@ACTFibernet You hv a worst customer support n field Technicians. I hv raised an issue today 12am and still not been resolved yet! I ve contacted your cust support for help bt no use and your higher hierarchy has no guts to talk to me to resolve this issue
-
Karthik Suriyanarayanan
(@karthik030491) reported
@ACTFibernet Worst service in chennai.
-
Shaik Azmathulla
(@AzmathullaShaik) reported
@ACTFibernet Hi guys are you alive. There is no response from your side for mails and your customer service numbers are not working.
-
Saket Khanna
(@senseq) reported
@ACTFibernet Guys that’s great. Now what about customers who you spam with reconnection calls and emails. I stopped your service last year because I relocated. You‘ve ignored my repeated requests to stop messages. You ignore DND on my phone. Your service doesn’t even exist here. Please stop!
-
Karthik Suriyanarayanan
(@karthik030491) reported
@ACTFibernet Raised a complaint 2 weeks back. You marked it as resolved. It is happening now again.
-
Laghu Sikarwar
(@laghus) reported
@ACTFibernet worst broadband ever used in India. On a 300 mbps connection usual speed I get is 50 mbps. No response to tweets!
-
Siddardha Hejeebu
(@IamSidHejeebu) reported
@ACTFibernet speed up your resolutions for Internet Failures. Its been 11 hours since we lost internet, the expected resolution was given 08:00PM on 30th March and now it got changed to evening of 31st March, 2021. Not a fair way of providing service in the current situation.
-
Karthik Suriyanarayanan
(@karthik030491) reported
@ACTFibernet @me_akaash @me_akaash Please call their customer care and raise disconnection request. Very worst ISP.
-
Faraz Ahmed
(@IamFaraz06) reported
Very bad service provided by ACT fibernet @ACTFibernet They are taking more than 5 days but still, the complaint is open even after reminding every day. Please improve your service first @ACTFibernetHYD .
-
akaash
(@me_akaash) reported
@ACTFibernet More than 1 month over since 27 Feb 2021. Are you not ashamed of yourself telling the same story again & again without solving the issue or bother to solve the issue. How billing start date can be before giving Physical Connection & Configuring router? RIDICULOUS !
-
Ashok Kumar
(@vkasshu) reported
Hey @ACTFibernet I need the payment receipt for the payment I made when I got the connection for tax purposes. You guys entered the wrong email address at the beginning and I never got the invoice even after getting it corrected.
-
Mohammed Ishaq
(@ReachIshaqMd) reported
@ACTFibernet Team... Still no response from anyone, I'm still out of WiFi. Need immediate response. I have not been able to login into my work.
-
Hari Krishna G
(@Gaddam2006) reported
@ACTFibernet Why its being awarded to most in eligible and un professional service
-
abhishek barman
(@barmanabhishek7) reported
@ACTFibernet Never seen a DUMB TEAM LIKE THIS
-
G.D. Singh
(@gd5ingh) reported
@ACTFibernet Do you expect your customers to be in call with you every day? Last 3 days my internet has not been working. Everyday I keep calling and your customer support has no idea. Please terminate my connection. I don't want your harrassment
-
abhishek barman
(@barmanabhishek7) reported
@ACTFibernet Strange ******* you organization is ..no one is just brother to resolve..no back up plan ...worst of service ...no call back .... DISGUSTING PIECE OF UTTER NONSENSE **** .. DISGUSTING DOGS YOUR COMPANY IS S....THOOOOOOOOOOO
-
Nikhil Yadav
(@nikhilshares) reported
It has been 3 months since I am trying to disconnect my @ACTFibernet but no luck. To add to the misery, they keep on charging me invoices when I haven't used their service. Earlier it was only a 600 bill so I was not caring but now they have changed my plan and billing me 2400.
-
Rinkzz AD
(@ad_rinkzz) reported
@ACTFibernet i am tired of calling your customer care number.. my wifi has been disconnecting randomly for 6 days in a row now.. i tried calling and mailing .. no response.. i dont care anymore , if i dont get an answer today i am quitting ACT
-
Karthik Suriyanarayanan
(@karthik030491) reported
@ACTFibernet Worst ISP in chennai.
-
Mohammed Ishaq
(@ReachIshaqMd) reported
@ACTFibernet team, This is like every month I have some issue or the other with the connection... Again my internet isn't working since morning. SR10254477833342 ACT or I will have to ACT
-
Arpo Ghosh 😷
(@arpo_ghosh) reported
Hey @ACTFibernet , How to reach your customer service? +91 91212 12121 is forever busy, +91 7288-999999 - IVR goes silent after language selection. Need help, please get back.
-
Tejesh Karri
(@karri_tejesh) reported
@ACTFibernet Do you have any contact number where I can report these issue or I just need to wait till someone respond to my ticket. Thanks
-
Hitesh Vaishnav
(@fittrwithHitesh) reported
@ACTFibernet i am trying to reach out your customer care since morning, no response from any side, is this the way you guys claim best services?
-
akaash
(@me_akaash) reported
@ACTFibernet ACCOUNT NO: 101530127669 at Hyderabad.Billing Start date to be corrected from 1st March 2021, on which day I took physical connection & get router configured by your technician.Your 3 executives not lifting calls, nor responding,nor solving the issue at all since 1 month.
-
Bunty Prasad
(@BuntyPrasad7) reported
@ACTFibernet I want the bill invoice in my name help me
-
abhishek barman
(@barmanabhishek7) reported
@ACTFibernet What is the point of operating with such nonsense service....go and sell used clothes on road
-
Mohammed Ishaq
(@ReachIshaqMd) reported
@ACTFibernet team, This is like every month I have some issue or the other with the connection... Again my internet isn't working since morning. SR10254477833342 ACT or I will have to ACT