ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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kumar
(@kumar58647210) reported
@ACTFibernet very pathetic service not yet done the service request with internet connection issue
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Syed Rehan Hussain
(@SyedRHussain14) reported
No resolution provided it's been 24 hours since I raised ticket pathetic service provider @ActfiberC @ACTFibernet @ACTFibernetHYD #actfibernetscam My ticket ID SR10163542821294
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Kishore Ravi
(@Kishoreraviv) reported
@ACTFibernet Thanq teem problem was resolved by today evening by azar
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Mohd. Wahed
(@MohdWahed007) reported
@ACTFibernet After so many complaints no one came to resolve problem. Every time the ticket is closing automatically without resolving problem.
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Kishore Ravi
(@Kishoreraviv) reported
@ACTFibernet Problem was resolved today evening tq team
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Manish Verma
(@HiManishVerma) reported
I am wondering why #ACTFiberNet don't refund remaining amount when anyone move out and disconnect. Company representatives are very rude with outgoing customers and deny refund. How I can recommend anyone adopting #ACT_FiberNet @ACTFiberNet. @TelecomBoardInd Plz help.
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Mousumi Majoomdar
(@MousumiMajoomd1) reported
@ACTFibernet Till now the issue isn't fixed. Kindly provide an ETA.
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Dinesh Vakamudi
(@dinesh_vakamudi) reported
@ACTFibernet Your customer care called me and suggests me that you can't depend on app to make payment .. I will setup jio or airtel thank you
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నో ఫ్లర్టింగ్ ఓన్లీ ఫన్
(@SAchilliez) reported
@ACTFibernet I have raised the issue on 16th nov & the issue is still unresolved(still date 24th Nov) with no internet, I don't expect this kind of service from you. The worst service I have ever seen & I promote the same to my friends, family & my colleagues. It's tym I move to JioFibernet.
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Swetha Ksv
(@KsvSwetha) reported
@ACTFibernet Why is there a fiber disconnect every month & takes more than 24 hrs fix the same?It's wfh and no wifi since yesterday effects work big time.If you don't have manpower to fix let me know.Will pick a provider where connection doesn't go away every 1 month.
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Talla saikumar
(@astla_wistla) reported
@ACTFibernet It’s same delayed response. Every time we need to beg support team to process the request? Is this the correct approach ? Why customer needs to suffer all the time? This owner ship has to change today at any cost
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Anuj Saluja
(@anuj_saluja) reported
@ACTFibernet It is More surprised that without refund in my request is been closed and there customer care disconnected the call. No call quality is there #StopusingActfibernet
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A A Group
(@AAGroup61897518) reported
@ACTFibernet No same problem
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Sandeep Shetty
(@Sandeep92475525) reported
@ACTFibernet If you working from home or your kid need to attend online classes, then don't rely on ACT 1. Their SLA to fix an issue is 24hrs 2. There is no way to connect to their customer care. You have to keep chatting with Bots
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Deepak Nambiar
(@DeepakvNambiar) reported
@ACTFibernet , I got a call from your customer care officer who had no answer for this default & committed me a waiver for my loss of 3 days. AFTER WASTING 5 DAYS U HAVE SEND ME THE BELOW MESSAGE. @TRAI ,it is like these companies can do anything & get away
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moizuddin
(@moiz_tweetzzz) reported
@ACTFibernet I do WFH and in this phase of technology where most of them do WFH. Your service should be faster n quick rather wait for day
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ThatTelugammayyi
(@TTelugammayi) reported
Hey @ACTFibernet ... Very pathetic service Resolve the issue... Its not just collecting money but providing the service for money collected.
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Mohammed Adnan🦁
(@mdadnaaan) reported
I would like a clarity on this and this issue to be resolved very quickly. Its believed that your internet box consumes more electricity and its a major issue. Kindly get this resolved ASAP @ACTFibernet #actfibernet
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ThatTelugammayyi
(@TTelugammayi) reported
Why are you testing our patience ? @ACTFibernet . How many times we have to call you.. please look into issue. Pathestic service
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Mousumi Majoomdar
(@MousumiMajoomd1) reported
@ACTFibernet Constantly issue is there with internet connectivity from past one hour. Act no: 101013884602 Please look into it.
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Rishi Dadhich
(@rishidadhich) reported
@ACTFibernet I am very disappointed the way you treat your customers. It is really bad customer service. Hope I will get response to you after requesting n numbers of time.
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moizuddin
(@moiz_tweetzzz) reported
@ACTFibernet being one of the largest ISP in India needs 24-30 hours to solve a Internet issue???? Raised SR10163553946554 at 1pm today will be resolved by tomorrow??? Is this your service??
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Iwin Dmello
(@iwindmello) reported
When flights are in the air I am still grappling with connectivity with the normal world. Thanks to internet connectivity from @ACTFibernet Have raised the issue and a technician is supposed to reach the place from morning, but no signs of him yet.
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Shomeek Basu
(@Shomeek) reported
@ACTFibernet Thank you. Please try to get it resolved soon. Airtel 4g on mobile is worse than crap, this affects my work. Please help.
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Ajay
(@sizzler_ajay) reported
I have been using ACT fibre Net since 5 years it was working fine . But in recent times am facing lot of connectivity issues. And this has become frequent now .Sometimes the net connection doesn't work for the entire day .Am highly dissatisfied with the connectivity.@ACTFibernet
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Sandeep Shetty
(@Sandeep92475525) reported
@ACTFibernet SR10263549400844 I am not sure which world does ACT live in. They need 24hrs to resolve the issue. The internet is not working from yesterday evening and the engineer says he will fix as per their SLA of 24hrs. Worst service ever
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teja
(@Teja887) reported
@ACTFibernet why do your customer care guys stop responding when they hear we have a domestic and not a corporate connection. No internet for 15 days. I am going to record their replies and post it here
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Laxmi Char
(@LaxmiChar) reported
Extremely shoddy customer service in BLR @ACTFibernet no response from designated field staff. Ignoring a problem will not make it go away
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Balaji Srinivasan 🇮🇳
(@Balajisrini77) reported
@ACTFibernet Issue not resolved please come and dismantle the connection,am looking for an alternative vendor
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pj
(@pk081099) reported
@ACTFibernet SR 10163549213814 Your time of 24hrs exceeded by 1hr ..... Worst experience with your customer care 😡🤬🤬...better remove customer care service as they are dummies.... when will the probelm will solve ???? #actfiber #worstservice_actfiber