ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Bengaluru |
Internet | |
| Mumbai |
Wi-fi | |
| Hyderabad |
Internet | |
| Chennai |
Wi-fi | |
| Salem |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen Bellamkonda
(@praveen_bkonda) reported
@ACTFibernet I've requested you to disconnect the service from my electricity meter in April and it is still not done. If you don't do it by tomorrow, I will have to cut the cables from my end. My subscriber ID was 101006847343. Get your ACT straight and do the needful urgently.
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siddhu
(@call8341956274) reported
@ACTFibernet How much time taken to solve this issue
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chandramohan
(@chandra10675058) reported
@ACTFibernet There is no resolution you cheap cheaters can provide so just refund on highest priority & will make sure that all my contacts stop this bullshit service right away
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Vishal
(@Vishal83740705) reported
@ACTFibernet worst service in vijaywada nearly month has been past still I don't get connection or refund
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aldrin rayen
(@aldrin_rayen) reported
@ACTFibernet Hi I have been trying to shift my connection but nobody is taking anything seriously house is going to be demolished and the ticket is closed without shifting if any damage is caused I am not liable for any damage Kindly Take Action Ticket No: SR10358674847144
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suresh v s
(@vssuresh) reported
from
Rājendranagar, Telangana
@ACTFibernet You guys did nothing till now... Just incubating on my complaint....
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Nayaz Ahmed
(@nayaz21) reported
@ACTFibernet What happened? Still the issue is not resolved.
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Mohammed Tayyab
(@mdtayyib12) reported
@ACTFibernet zee5 subscription has been renewed automatically through your app..even though auto renewal was cancelled.. now you'll be charging extra in the bill.. please cancel the zee5 subscription asap..
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Sarath RVM
(@SarathRVM) reported
@ACTFibernet @ACTFibernet are you going to help your customer with their problems or just ignore them
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siddhu
(@call8341956274) reported
@ACTFibernet 101475828245 my account no internet connection lost worst service @ACTFibernet
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Swaminathan PK
(@iamsamkapali) reported
@ACTFibernet Finally after a month it did get resolved. SENTAMIZH from the level 2 team took it on her shoulders and ensured it gets resolved today. Kudos to her. The service would have been lot better if all people were equally responsible. Kindly convey my kudos to her and team.
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Aradhya
(@Aradhya42344695) reported
@ACTFibernet Complaint regarding security fee of router not being given to us even after several complaints .
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Bala krish
(@KrishD6) reported
@ACTFibernet After so many tweets and complaints. Issue has been resolved after 9 months.
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epictetestes
(@flyon4thwall) reported
@ACTFibernet I didn't even @ you, do you just search your own name on twitter all the time, pls go fix your connections and get a life, let me have my humor I paid 6months advance for it. (yeah yeah I know it's a bot but it's fun leave me alone)
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Swathi Ravichandran
(@swathrav) reported
@ACTFibernet Our internet has not been working for the last 2 days and we have not been able to receive any help from your team. Is there any contact from your team - who can help us out virtually? Thanks in advance for your help!
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@vijigeeshaveluri
(@vijigeeshav) reported
@ACTFibernet @ACTFibernetHYD My internet stopped functioning since yesterday evening. I have raised a ticket and the estimated time for resolution is 5pm today. It is difficult to Work from home with such a long time being taken to resolve the issue especially on work days!
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atul singh
(@atulsin35312095) reported
@ACTFibernet Worst experience ever I submitted my details and paid amount for new connection on sunday,the service provider came for this process only to come and collect money online After I paid he said that your connection will be done today but after 3 days it's pending
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SaiSriMourya ~ సాయి శ్రీ మౌర్య
(@SaiSriMourya) reported
Day 3 of Internet Outage. All thanks to @ACTFibernet. Not even a single person is responding now.
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SaiSriMourya ~ సాయి శ్రీ మౌర్య
(@SaiSriMourya) reported
@ACTFibernet Stop this copy paste messages, instead send your technician and fix the issue.
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Chary MK
(@Chary_Madan) reported
@ACTFibernet I do not have internet since 28th. no one knows what's the problem, nor I get commitment. I made at least 5 calls to call center sent 2 mails 2 support. atrocious service from @ACTFibernet . u r forcing me 2 shift to competitor.
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Sam B
(@boraxx) reported
@dhammonia @ACTFibernet After 10 yrs of ACT loyalty I finally switched to airtel fiber. About half the cost. Persistent problems in upgrading speed and no ack or timeline on infra resolution. Just gave up after some time.
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Zakariya Ishaque
(@zakariyami) reported
@ACTFibernet 15 days and still not fixed. You keep opening and closing the ticket but never fix the real thing.
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D
(@dhammonia) reported
@ACTFibernet Don’t call! Fix the connection
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Rohit
(@Rohitadhyam) reported
@ACTFibernet SR10258808709622 this SRA is open since the last 18 hours without resolution. It's deeply effecting my work, please look into it
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Sravani Cheemalapati
(@csravani) reported
@ACTFibernet Thank you for the quick response but I wish the resolution was this quick. I still have no internet connectivity and no response from your service team on the SR.
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Vijaya Bhaskar Vellala
(@VellalaVijaya) reported
@ACTFibernet No response yet... It's the 5th day with no call and nothing from your side. Not sure how to follow up as your support doesn't works.
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Syed Mir Ekram Ali
(@mir_ekram) reported
@ACTFibernet U can never resolve any issue nor u will contact customer for resolving issues
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rajeshreddy kunadi
(@5raj55) reported
@ACTFibernet Wrost service...still my problem is not resolved...how you people are closing the ticket as resolved. I have requested for connection on 11th till now it has been provided wrost service from agent's no responsibility...
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🇮🇳 మధు 🇮🇳
(@madhuusv) reported
@ACTFibernet I am sorry, you didn’t resolved n I have requested for disconnection looking at your pathetic support. I am not using your connection right now, pls check my tweets
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Amit
(@m_amitrathore) reported
@ACTFibernet i didnt get any calls from you, im remembering you again and again.. i do not want to continue okay. Deactivate my services, otherwise it is your fault because i will never pay any bills