ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Jaipur, Bengaluru, Alwar, Kanniyākumāri, Hyderabad, Chennai, Noida, New Delhi, Coimbatore, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Total Blackout | 6 hours ago |
|
Jaipur
|
Internet | 7 hours ago |
|
Bengaluru
|
Internet | 7 hours ago |
|
Alwar
|
Internet | 8 hours ago |
|
Jaipur
|
Internet | 8 hours ago |
|
Kanniyākumāri
|
Wi-fi | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Habshigūda, Telangana@metalrider94 @ACTFibernet Exactly, as all of know we are now working from home. We have opted yearly subscription bcz we need your service. I am not even able to login to selfcare website. It's really pathetic. I stay in Pragathi Nagar, Ramanthapur.
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Raj (@Raj92414652) reported from PETROL BUNK ORR, Karnataka@ajaysta @DrTangudu @ACTFibernet Totally agree, same issues here as well
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Mohd Khalid Hasan (@mohdkhasan) reported from Hyderabad, Telangana@ACTFibernet - My internet is not working since today afternoon. I raised a ticket on your app and I got a message that it will be resolved by 9 PM tonight. It's already 10:15 PM but internet is still not working and all my attempts to reach on Customer care is just a long wait.
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animesh majumder (@MajumderAnimesh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet now I am not able to login to ACT app anymore to track SR. My account id is 102343161114. I am also getting a message that my mobile number is not registered anymore. Kindly resolve this issue.
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Ajay S Nair (@life_on_2wheel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet no internet for past 3 days,raised complaint and its closed without resolution. Its affecting my work and my kids online classes. Guys atleast respond.
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Jagadishkoligudda (@Jagadishgk1973) reported from Bengaluru, Karnataka@ACTFibernet SR10240440722892 - I have been an ACT loyal customer for Fibernet . The customer support is pathetic. Most of the time the issue are closed without resloving. Please Fix my issue at the earliest 🙏🙏
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Rajendra (@Rajendras09) reported from PETROL BUNK ORR, Karnataka@ACTFibernet worst customer care. No broadband for 4 days. No update on ticket or I can't create new ticket. No one picks call or not able to reach customer care.
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Meer (@meeru123) reported from PETROL BUNK ORR, Karnataka@JioCare Hi what is the process to apply for broadband connection, @ACTFibernet has been worst and no response to ticket and the customer care number doesn't even work.
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Venkatesh (@venkykirti) reported from Bengaluru, Karnataka@ACTFibernet Dear Team, how come a new connection suspend in a week. Whats wrong with Customer care number. Pathatic service
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CHARMAINE FERNZ (@charmainefernz) reported from Bengaluru, Karnataka@ACTFibernet I must say your Internet connection is very bad. We have been having a junction box issue every alternate day. Despite, several requests to change, the problem continues to exist. So much for supporting #WorkFromHome #badconnectivity #Internetwoes
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Ganesh Pal (@GaneshP22518972) reported from PETROL BUNK ORR, Karnataka@RohitvNiranjan @NeelaPal1 @ACTFibernet Thanks for suggesting the chatbot. We had logged the ticket using the ACT Fibrenet App . This App has an option to troubleshoot and raise a service request. We spoke to the technician, we will have him visiting home soon.
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Hyder Ali Khan (@hyder_pathan) reported from Hyderabad, TelanganaDear @ACTFibernet no internet Since morning.......Customer care not responding Affected areas are Darulshifa ,Purani Haveli ,Noorkhan bazar south Zone Hyd kindly Solve issue asap...Thanks
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Chinmay Kathani (@kathani_chinmay) reported from Bengaluru, KarnatakaHey @ACTFibernet , been 3 days since Internet stopped working. Complaint raised, called Customer care.. says issue will be resolved by 7 p.m... same story continues every day! You guys take money on advance for service and then end up like this.. absolutely pathetic!!
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Ajay S Nair (@life_on_2wheel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet its been two days i am without internet. Raised SR was closed without a resolution. Can you please check. This takes a big hit on my work in the current situation. Request you to please sort it out as a matter of urgency
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Lohith Singh J (@itslohithjay) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet not working from 4days
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amit (@amitkamarath99) reported from PETROL BUNK ORR, Karnataka@ACTFibernet my connection is off from three days. I have been following up with customer care. But no solution. Can you fix your connectivity issue ASAP.
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RamanGoyal1993💙 (@IamRamangoel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My internet not working from yesterday night I tried to connect with costumer service not able to connect always busy they just doing business during this critical condition #worst service
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Bidyasagar Kapali (@BidyasagarKapa1) reported from Habshigūda, Telangana@ACTFibernet I am really sick of hearing 'We regret your inconvenience', when are you going to take a step for resolution. Always trying to skip from service. There should be a service check of connection on every quarter. Always NETWORK fluctuations.
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RamanGoyal1993💙 (@IamRamangoel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet My internet not working from yesterday night I tried to connect with costumer service not able to connect always busy they just doing business during this #crisis #WorstService #ACTFibernet
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Chinmay Kathani (@kathani_chinmay) reported from Bengaluru, Karnataka@ACTFibernet Experience super fast connectivity issues once it start raining.. and then super slow resolution of issues with a week of no internet services. @ACTFibernet #ACTServiceSucks
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Aniyan Dinu (@Dinuaniyan) reported from PETROL BUNK ORR, Karnataka@ACTFibernet SR10239927003193. Paid for a new Internet connection. Now I'm left with no Internet and no refund. Every time I call the customer car they say that it's under process.
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Meer (@meeru123) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @afreen_y Facing same issue. Their service is worst and customer care number doesn't even work.
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Rohit $harma (@belurohit) reported from PETROL BUNK ORR, Karnataka@ACTFibernet i really dont understand what kind of service act is providing on every 2 to 3 days i m facing no internet access problem .today from morning 12 there is no internet ACT Fibernet Ticket no:SR10240608909580. Ie as trying to contact but number is keep on busy...
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RamanGoyal1993💙 (@IamRamangoel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My internet not working from yesterday night I tried to connect with costumer service not able to connect always busy they just doing business during this #crisis #WorstService #ACTFibernet
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animesh majumder (@MajumderAnimesh) reported from PETROL BUNK ORR, Karnataka@ACTFibernet My internet connectivity is going out whenever Power cut is happening. I have logged multiple tickets , but they are closed without resolution. Please look into this issue with priority. The last SR was SR10240546404252
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Lohith Singh J (@itslohithjay) reported from PETROL BUNK ORR, Karnataka@ACTFibernet internet not working from friday
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vishal vaibhav (@whovishaal) reported from Bengaluru, Karnataka@ACTFibernet I have raised a complaint . More than 2 days no internet connection , how are we supposed to work for office . No response nothing
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Lohith Singh J (@itslohithjay) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Internet not working from friday.Ur team had promised it to be fixed by 24 hr
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RamanGoyal1993💙 (@IamRamangoel) reported from PETROL BUNK ORR, Karnataka@ACTFibernet @ACTFibernet My internet not working from yesterday night I tried to connect with costumer service not able to connect always busy they just doing business during this #crisis #WorstService #ACTFibernet