ACT Outage

Worst customer service by @ACTFibernet Their customer care executive agree for one thing and then go back on their own words later. Horrible experience.

@ACTFibernet Still no response from act for the complaint I raised.. They not even worry about the existing customers. Only concentrating only on money on the new connections... Even I sent multiple messages.. Not even a single response..

@ACTFibernet We have contacted you on downgrading the plan yesterday from ACT Incredible to ACT Storm and today we are facing the slow down of Internet in overall where the speed don't cross over 1MBPS

@ACTFibernet i've taken a connection and I was promise it will be activated in 2 days , I made the payment on 2nd october and then later I was informed the connection will be activated by 9th, but till now its not done. The service guys stopped answering mg calls.

@ACTFibernet 110000167525 A/C no. Complaint pending since 6 days. No reply or update so far

@ACTFibernet your team fixed Internet just last night. It’s not working again. 🙏🏼

@ACTFibernet Also you can us to send a text to reopen but you never mention to which number we should send. For more details check my screenshot.

@ACTFibernetHYD the worst service ever seen,not able to use internet for past 15days and no response from your side, when you call they say 24hours bullshit, hearing this for last 14days @ACTFibernet

@ACTFibernet Ticket # SR10231269406642 has not been resolved since 5 days. It does not let me raise another complaint. Expected date : 14/10/2019. Please expedite & lmk the timeframe.

@ACTFibernet Hello act, pls train u r customer service executives to talk to customers in a friendly way, when I called just now to change my plan he was quite arrogant about and had very casual approach, I don't know his name but I called from 9886549990 number.

@ACTFibernet There's been q request for almost more than 6 months now to remove the junction box installed at my residence. Initially I was told that rental for the electricity will be remitted to my account. Neither the amount nor the junction box is removed. Pissed off with the service.

@ACTFibernet I have paid the money and no one and the guy who has taken the money and the ACT support person no one is responding. Need urgent help

@ACTFibernet After fooling around for 2 weeks saying issue fixed, yesterday again someone called and said they have replaced the battery. Now need too check when power is gone in the area

The @ACTFibernet Netflix plan is a hoax. It gives you cash back for 3 months then auto cancels your Netflix Account and bills you 1K. No response to calls or messages. Worst ISP Experience

@TRAI @ACTFibernet disgusting customer service by ACT. Whenever I call 9121212121 all executives are busy and my call lined up at 30. Same situation since 2 days and connection disconnected. Shame and pathetic

@ACTFibernet disgusting customer service. Whenever I call 9121212121 all executives are busy and my call lined up at 30. Same situation since 2 days and connection disconnected. Shame and pathetic

@ACTFibernet No internet from 3 day's no response from act customer care executive Worst experience ever

@ACTFibernet Team what a commitment you guys respond 3 days after I had reported the issue. This level of service is highly unacceptable and you guys should feel ashamed of yourself.

@ACTFibernet @ACTFibernetHYD what with this frequent outages in Hyderabad Request to solve the problem asap SR10131362441742

@ACTFibernet Why I needs to pay 3 month bill where I'm not interested to pay. Worst 👎customer service.

@ACTFibernet @ACTFibernet great service, not providing resolution for the problem but suspending account for non payment of bill , hatts off, you want just money without providing any service

@ACTFibernet #CC and technicians #continuosly dodging the issue.. #pullupyoursocks and solve the issue.. #5days and counting.

@ACTFibernet #lethargic service provider. SR10531331881997.pending for 4 days but non-action taken.

@ACTFibernet Please do not tweet such wrong information @ACTFibernet . My issue has not been resolved even after 10 days either through app or through customer care. I am having internet only for the be sake but unable to use it. Customer care executive only lies.

@ACTFibernet #internetdown once more. what kind of service are u providing. #disappointing customer service seriously. resolve this asap before people start switching to other service providers

@ACTFibernet Worst customer service response from ACT. I have never such a worst service from customer care.

@ACTFibernet @ACTFibernetHYD Raised a complaint that my internet is not working almost 3 days back and still no response from your team Disappointed with your service, will shift to another broadband if problem is not solved within 24hrs Ticket no. SR10131266917532

@ACTFibernet Better experience it seems . Bulshit . Ur customer care executives don’t know anything other than “issue ll be solved in 24hrs”. We can see worst experience with ur foolish customer care executives.

@ACTFibernet worst network....

@actfibernet Internet down for more than 35 hours. No communication on what the issue is or when it will get resolved. Was supposed to be fixed by noon today. Call center has queues of 30+ for 20 min. Your service is going down day by day. PATHETIC

@ACTFibernet Your shit has returned again..internet not working again.. Such a shit broadband @ACTFibernet is.. Please return my money... Almost everyday am raising the Service request..

@ACTFibernet @ACTFibernet , you are just fixing the problem temporarily and not providing permanent solution. Internet is now not working during night times almost since last four days.I do not want to go thru this bad experience after paying so much. Refund my money and unsubscribe.

@ACTFibernet Your so called Customer Executives are experts in closing the ticket without resolving the issue. It's been 8 days, ticket closed 8 times and reopened 8 times. U must be ashamed of your service 😂😂😂

@ACTFibernet worst service and connection. It's not 1 month also. Already started with problem. No internet connection. Customer support centre heavily flooded. Can't believe this network if you use for your work. Horrible

@ACTFibernet submitted relocation request 8 days back, no reaction from ACT. Called more than 10 times. Customer care doesn't care. Worst service. Never ever take ACT broadabnd. #ACTFibernet #poorcustomerservice

@ACTFibernet submitted relocation request from HSR to Kundalahalli 8 days back, still waiting for ACT engineer to respond. Called more than 10 times. Customer care doesn't care. Worst service. Never ever take ACT broadabnd. #SayNoToACTFibernet #poorcustomerservice

The worst broadband service is @airtelindia. It's strange but even local cable operators and @ACTFibernet and @excitel_rocks are better, and it doesn't say much given how bed these other two are.

@ACTFibernet Such horrible service from #ACT was never expected.

Just wanted to take this time and say you're the worst wifi company in all wifi companies @ACTFibernet.

@ACTFibernet Pathetic customer service. Repeated connectivity issues #DeACTivateConnections ACT connections this festive season and get peace of mind. 🙂

@ACTFibernet Its nearly 48hrs internet is down and god knows what your team is upto. no updates,etas breached and when we try speaking to your customer support they hang up without listening the problem. This what we call great customer support.

@ACTFibernet YOU GUYS REALLY DONT CARE ABOUT CUSTOMER SERVICE, your time has already come Jio is here, be ready to be disrupted. Idiots

@ACTFibernet it's been just 11 days since I got a new connection. Service down for more than 36 hours. Disappointed

@ACTFibernet speed boosts! Lol. Give a proper connectivity first which does not keep going down every other day. then you can talk about data boosts.

@ACTFibernet I planning to switch to other broadband service

@ACTFibernet I actually need help with my bill, I am trying to reach you guys from last 5 days no response till now. I even escalated the issue to the nodal officer via email till now no response from him as well. Please take out my connection ASAP. Not liking it

@ACTFibernet @ACTfibernet I am sorry to say, speed at response to your customer's complaints is the worst in the industry and much below the standard. The most pathetic customer care and after sales service ever is by #ActFibernet

@ACTFibernet Once again it's down! SR 10231354776702. Not even a week has passed.

@ACTFibernet While login am getting the not authorized to login from this location error.

@ACTFibernet No response from ACT FIBERNET EVEN AFTER CALLING ‘N’ no of times to their customer care center,mails to their support center

@ACTFibernet Dadagiri by ACT FIBERNET PAY money for items you never received or get your connection disconnected

@ACTFibernet must be joking. you guys have the worst customer service.

@ACTFibernet worst customer service.

@ACTFibernet I think I can work part time with Act Fibrenet, After a week followup, mental trauma and letting the act team know what the issue is, I was able to resolve the issue I was facing with the connection. Finally Ticket closed !! Laziest Techinicians ever !! #ACTFibernet

@ACTFibernet kindly do something about ur customer care. We wait for 1 hr to talk abt plans and then it gets disconnected. Really its pathetic

@ACTFibernet This is second time in the span of 3 days that the connection has been lost. Terrible customer care service.

And your highly qualified technical support executives disconnect the call after making us wait for more than 15 minutes on that IVR. Please hire more people and pay them salaries. Highly unprofessional brand @ACTFibernet

@ACTFibernet My broadband line is not working. No response to the complaints. Can't even reach your customer care even after spending 15 minutes on your stupid IVR. Please take disconnection request and refund my advance rental paid. Thanks.

@ACTFibernet Your line is completely down since morning. No response to the complaint. Please refund my advance rental immediately so that I can buy a new connection from Airtel or Bio. Thanks

@ACTFibernet @Ramkirk4 Absolutely true. Worst customer support. Nobody replies even to mails