ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Chennai, Salem, Warangal, Cochin, Bengaluru, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Chennai |
Wi-fi | |
| Salem |
Internet | |
| Hyderabad |
Internet | |
| Warangal |
Internet | |
| Cochin |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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PVR ENTERPRISES
(@EnterprisesPvr) reported
@ACTFibernet By when your people resolving my issue
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Ramasubramanian
(@ram_2404) reported
You've a power outage at your locality but then you've ups at your place and the router is connected to a current supplying plug point. Do we need anything else for the wifi to be up ? @ACTFibernet #WorstService
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ViNoViNoTh
(@vinovinoth84660) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet very worst customer service tomorrow is lost my bill date I have doubt for building I am contact your executive more than 3 days but not responding before get connection continuously calling after get connection no response this is ACT service thank you🙏🙏
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Preeths Gaming
(@naveen28071993) reported
@ACTFibernet Such a worst service they take money they dont come on time for installation.. by give false statements to there customers.. they dont activate ur connections soon... ****** service
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Asif
(@Asifhamid_knl) reported
@ACTFibernet no one calls from ACT team, if you are not calling me means definitely you are cheating that is the reason you are not calling and looting customers money... You need to pay the amount with penalty... Now, even if you won't respond I will raise consumer complaint
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Debabrata Dey
(@ThumbSpark_C) reported
@ACTFibernet disgusting service provider. Idiots get ur customer service act together…for many days my Sr. Citizen mother in law is trying to get hold of u guys, to downgrade her plan…if u can’t we will kick u out of our lives 102633726729 @jagograhakjago
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Sarthak
(@Sarthak_6567) reported
@ACTFibernet Your Customer Care Services is Worst. After raising complaints multiple times ur support staff Doesn't Help me in any way . They are just Bluffing The Customer. Please Either refund my money back or Change my broadband Connection. @jagograhakjago @ConsumerReports
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Anupama
(@anukum99) reported
@ACTFibernet We have been trying for past couple of days to talk to one of ur customer care people,but I guess there is no customer care. Anyways our internet is not working, nd our daughter's classes have been affected due to this. Hope that u can reach out atleast now
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Pankaj Baranwal
(@pankaj_cic) reported
@santoshkumarns7 @ACTFibernet I absolutely hate how every digital service has replaced their support staff with stupid bots with almost no way to connect to an actual human!
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Ramasubramanian
(@ram_2404) reported
But Act depends on the customers electricity and the junction box always goes down, if electricity goes down. Hence the router does not work. This is not the case with other service providers. @ACTFibernet #PoorService
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Dhara Agri Organic
(@AgriDhara) reported
@ACTFibernet internet is not working from yesterday SR10264360737344
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BHARATHI KANNAN
(@Bharathi27003) reported
I tried more then 2days and now i don't want your network @ACTFibernet and for recharge payment your team are sending a message 5times in a day but for any complaint they are just avoiding 🤧 We don't want your network sorry ...or just take immediate action... #actfibre
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Sarthak
(@Sarthak_6567) reported
@ACTFibernet I am really very Disappointed from your services of Broadband Connection.. I Have registered the complain Multiple times. And now I am really fed up with Services. My Internet is not working And I am suffering problem from 2months @jagograhakjago @ConsumerReports
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Kukki Sengar
(@kukkisengar) reported
@ACTFibernet pathetic service - no proper response - yesterday i paid bill as advance and now I am facing Internet issue. Please let me know the refund process - I don’t want to continue with this connection- you can deduct one day charge and return my money
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Sudir
(@SudhirK93006843) reported
@ACTFibernet my internet is not working from 4pm. Work getting held up badly
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Ramasubramanian
(@ram_2404) reported
But Act depends on the customers electricity and the junction box always goes down, if electricity goes down. Hence the router does not work. This is not the case with other service providers. #ActFibernet #PoorService
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FAIZAN FAROOQUI
(@FAIZANMff) reported
@ACTFibernet Need solution today itself. no more delays as usual by act.
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Sudir
(@SudhirK93006843) reported
@ACTFibernet Good morning, my internet is not working. After raising ticket one @4pm yesterday two technicians came to address the issue, No information received after hours, when called,they said they are workingand promise to update. But not bothered to update
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NARESH BATRA
(@NARESHBATRA1963) reported
@ACTFibernet same old pathetic service , got reinstalled act but the service is so poor speed less than 10mbps whereas plan taken for 150mbs despite several reminder bill still not recd ..
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 118th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Debabrata Dey
(@ThumbSpark_C) reported
@ACTFibernet @ACTFibernet please don’t shed coconut tears rather call that Sr. citizen and solve her problem
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Pankaj Baranwal
(@pankaj_cic) reported
@ACTFibernet Stupid bot
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pri
(@Stonedphilosop2) reported
@ACTFibernet Tried calling your customer service today after being on hold for 30 minutes nobody ******* responded.
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JAYAKRISHNA
(@ImJK_117) reported
@ACTFibernet I registered for a new fiber net connection 3weeks ago, next day Technicians visited and told we unable to provide connection to your area. They told that money will be refunded. But till today, I didn't receive my money. And no Answer from Customer support.
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Ramasubramanian
(@ram_2404) reported
I think you should come up with new concepts to implement and provide fibernet to your customers. Really regret using act. Ofcourse, customer service is also poor. Raised a ticket in the morning and no response in almost half day. @ACTFibernet
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Debabrata Dey
(@ThumbSpark_C) reported
@ACTFibernet Don’t talk take action…call the customer
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Abdul R Ansari
(@tis_n_dat_abdul) reported
@ACTFibernet I have disconnected your Fibernet due to pathetic service. Now, why am I harassed with automated marketing calls for re-activation? I don’t need it. I’m super happy with @tataplayfiber
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pri
(@Stonedphilosop2) reported
@ACTFibernet @goutamlalwani Dear @ACTFibernet I tried contacting your bullshit company 3rd time after being hold for 30 minutes Your agents did not even ******* bothered to say anything. Wtf type of customer service is this?
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Santhosh Kumar
(@Santh0sh7) reported
Any update on the issue @ACTFibernet @ACTFibernetHYD #worstserviceACT
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Sandhya
(@TheRestlessQuil) reported
@ACTFibernet why is your reminder system so terrible, guys? One week before my due date, you start sending me texts saying my account is headed for disconnection. Why? My payments are on time and up to date. Then why are you sending me annoying texts like this?