ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Coimbatore, Mohali, Gurgaon, Nellore, Sūrat and Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Internet | |
| Chennai |
Phone | |
| Bengaluru |
||
| Chennai |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chaithratessa
(@Chaithratessa3) reported
@ACTFibernet again no internet ..I'm working today .mots wfh ..bloody people u r worst
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Hussain
(@PR0UDINDIAN) reported
@ACTFibernet Please fix it asap ...... WFH now
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Vihari
(@noone12087) reported
@ACTFibernet I was not able to use net complete day can you do a refund of 19 rupees you delayed service your executive called said one hour @ 11 pm it's 7 now still no response or call from your end executive call busy been trying from 2 Pm need resolution asap
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Tinku@hari
(@Tinkuhari3) reported
from
Tirupati, State of Andhra Pradesh
@ACTFibernet Is it ???????please can you provide evidence as you resolved the issue.....What action you have taken against my refund issue....
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Anantha Krishnan Ramaswamy
(@anantk007) reported
@ACTFibernet Worthless cable service from ACT. At exactly 7:30 pm today your service has stopped working . Cant watch the IPL finals ..
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Jayakrishnan
(@JKRBLR) reported
@ACTFibernet HiFolks,After your bloody migration to new system, Nothing is working for me.What bullshit you guys are doing ??? Cant be irresponsible like this.Being an IT guy from tis industry handling data centre migration.I can see your Migratin tean is doing bull **** job.
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Chaithratessa
(@Chaithratessa3) reported
@ACTFibernet why should I wait till tomorrow ..bloody it's ur mistake ..y always this issue Your request SR10263266241934 is tentatively expected to be resolved by 10/16/2021 04:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app
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Gaurav kr Puspam
(@GauravkrPuspam) reported
@ACTFibernet ACT BROADBAND - 102437628677 Maintenance person said It will be ready by 4.00 o'clock but it's now 6.01 it's still not working. I want resolution now. Becoz everybody in my room is having work from home.
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Prajwal
(@prajwalkm7) reported
@ACTFibernet Ticket No. SR10263256837384. INTERNET IS NOT WORKING FROM PAST 48 HOURS. CUSTOMER CARE SERVICE IS PATHETIC. AREA: KENGERI (BANGALORE). TECHNICIANS NAME: ABHILASH (MOBILE: 6366826346), HARSHA (7795677047). They are bluffing us from today morning (continued)
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Gaurav kr Puspam
(@GauravkrPuspam) reported
@ACTFibernet #Bangalore it's been three days Wi-Fi is not working. I called to support center he said within 24hr it will work but not, now I'm calling to maintenance person he is not picking up call, it's very bad service by ACT👎👎
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syed shujath
(@syed1shujath) reported
@ACTFibernet No one has called or resolved my bill issue. If this wasn’t done I’ll be moving @Airtel_Presence Do you offer broadband?
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Hussain
(@PR0UDINDIAN) reported
@ACTFibernet internet stopped working again... Why the hell internet stopped working every few days .. can you give the permanent fix .... And I am in middle of my office shift now can you fix my connection asap now
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syed shujath
(@syed1shujath) reported
@ACTFibernet It been more than 24 hours and none adressed my issue
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Karthik P Makam
(@karthik_mp26) reported
@ACTFibernet Today is the last date for the bill, will not be paying the bill until the issue is resolved, and disconnection is causing by the same will not be tolerated
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Vihari
(@noone12087) reported
@ACTFibernet Can you respond to my issue
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chamiraju
(@chamirajuseshu) reported
@ACTFibernet I am from sangareddy.. third time service problem of this 15 days of October.. last three months atleast 10 times disconnection @ACTFibernet i feel your service is most worst
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Sam
(@Sam17499710) reported
@ACTFibernet I called customer care today from 8660775843 but my call was put on mute for about 10 minutes and never got back.. first experience with you was disappointed.
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😶
(@JustFictitious) reported
@ACTFibernet Hey guys I have a billing/payment issue and would like to get it rectified. Sending details in DM.
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Jithender Reddy
(@JithenderRedd) reported
@ACTFibernet I hate your service... Worst service I seen ever... I raised Your request SR10163259616534 is tentatively expected to be resolved by 10/15/2021 02:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app Even it's 5pm not resolved...
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Sandeep Kumar
(@Sandeep52039255) reported
@ACTFibernet Sometimes I am getting messages and mail regarding service ticket creation even if I don't rise any service ticket through phone or ACT app. Is it an indication of hacking of my ACT internet account? My registered number is 9581384428. Please look into it.
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RAM GANESH
(@RAMGANE34263697) reported
@ACTFibernet It’s been resolved but still not happy with delayed service over a minor defect
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Vihari
(@noone12087) reported
@ACTFibernet @redevilry Same problem since yesterday you said you will contact no call no response I'm done act
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ಮುಚ್ಕೊಂಡು ಮನೆಯಲ್ಲಿ ಇರಿ
(@akki_r0tti) reported
Hey @ACTFibernet how to cancel the Act internet plan.. what is the procedure please.. Your service is complete ****
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Sam
(@Sam17499710) reported
@mueenpasha7 @ACTFibernet Customer service is pathetic, I called today, one of the exicutive picked the and put my call on mute for around 10 minutes and never got back, I had to finally disconnect the call. Worst CS experience. I highly recommend airtel...
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Vihari
(@noone12087) reported
@ACTFibernet second day without net no response from your side no call worst service
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Secret Sauce
(@Zilbansi_Gilba) reported
@ACTFibernet your bill pay system is full of bug. Can't add 2 accounts to app. The online pay site is too damn slow. It's as if you refuse to take money for your service.
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Jithender Reddy
(@JithenderRedd) reported
@ACTFibernet No response still issue is not resolved... Do you know how much important network is? Even my tv also not working because of you guys. I will surely move to other network.... Its worest time I had with @ACTFibernet... I hate #ActFibernet
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Vinod Patil
(@vinodpatil31) reported
@ACTFibernet ACT Digital cable TV services are not working at crucial time, Today is IPL final and your services are down,Fed up with your services,Account No 11461005,What Kind of services u provide in Bengaluru? @TataSky Be ready I will port from ACT digital,@Balamalladi13
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mueen pasha
(@mueenpasha7) reported
@ACTFibernet A/c No 102632597577. I'm working from home I need connection urgently, I thought ur service is fast. Plz help or cancel my connection
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శరత్ కిరణ్ బూర్గోజు
(@Imsharathb) reported
@ACTFibernet just 5 days ago it was gone and again now. You need to fix your stuff. There's no response on calls. If there's a delay in payment you immediately cut off the internet. Now I'm paying on time why I'm not getting proper internet?