ACT Outage

@ACTFibernet please tell us honestly don't you feel ashamed to have such pathetic customer care?

@ACTFibernet #ActBroadband #Act can there be worst customer care than Act?

@ACTFibernet My work is getting impacted can you please help asap

@ACTFibernet Any idea when the issue will be resolved???

@ACTFibernet my internet is blocked from last 1 day. My bill was paid 15 days before. Customer care is not providing any resolution.

@ACTFibernet Dear team, Facing network issue from yesterday morning onwards(Nallagandla-Serilingampally, Hyd) , still no resolution. Have been waiting for an update since morning, was keep getting the same response saying we are working on it , will get solved.

@ACTFibernet worst service provider,6 hours passed since you got involved. Issue not resolved yet

How shameful are you people for not rectifying the issue @ACTFibernet . #ACTfibernetworstserviceprovider

@ACTFibernet This is not good sir, wasting my mobile data and money. Will look for alternatives. Thank you for giving great customer experience since 12 years

@ACTFibernet One of worst service providers.. Have raised multiple tickets for my refund. Its been 3 months no one bothers to do anything..No update or anything.. Acc no. 102519742432

@ACTFibernet The issue is getting resolved but please note that in 1-2 days, the issue will come up again. My work from home is getting effected badly.if this issue comes again the I will surrender the connection and look for a better option

@ACTFibernet @ACTFibernet Do you guys have minimum courtesy to assist your customers I have had a very pathetic response to my queries and all you do is just reply to my tweet and never work on issue @airtelindia pls help me with a new broadband connection

3 hours passed since you got involved still no action taken. @ACTFibernet the worst service provider ever. Seriously i am done with you guys.

@ACTFibernet the worst internet provider ever every alternate day they have some others issues resolution takes days.#worstservice #worstcustomerservice #ShameOnYou

@ACTFibernet facing frequent internet connection issue from your side.Had to raise a request every alternate days. Your team requested for a junction box to be installed at our apartment which we rejected, are u guys taking revenge for that?

@ACTFibernet Worst customer service provided by Act. Since 4months i have been sending emails to nodal officerd even they arent helpful. More than 10 complaints raised but no resolution provided. Tickets are closed without confirmation. Is this how Act fibernet provide service.

@ACTFibernet no proper response from your sales team once money paid no one lift the call Location: samethnahalli, Banglore Whitefield Very poor sir the promised time over I called your excutive no response

@ACTFibernet I’m not your customer

Hey @ACTFibernet I have a refund issue, tried to reach out so may times but you hardly seemed to ACT upon it. Please do the needful. #actsupport

@ACTFibernet Your fibernet connection in Vijayawada "ACT's" to work, but never serves a stable connection. Your customer support staff "ACT" to assist but never. "8" Service requests so far and NONE assisted me. Opted to cancel! Should have suspected before, that you just "ACT".

@ACTFibernet internet is not working

@ACTFibernet Hw long will u take to solve? It's been two days. Disgusting n pathetic service! @jayesh_ranjan

@ACTFibernet ILLEGAL POWER CONSUMPTION BY ACT from my home before being a customer with ACT fibernet. The POWER WAS ILLEGALLY CONNECTED AND STOLEN WITH MY HOME ELECTRICITY AND ACT FIBERNET. Is there anyone from ACT team to resolve this issue. #ActFiberWorstCustomerService

@ACTFibernet HI, I've paid for ur service, it's been more than 48 hours,. No one has updated till now about the status of connection,. After payment two of ur service providers said we cannot give connection.. Contact me asap

@TsspdclCorporat Your maintenance team on road no 12 Banjara Hills main road has cut off some tree and now even my Internet is not working. This is absolute nonsense. Now you fix both my electricity and internet from @ACTFibernet ASAP. My work depends on both. And my family’s income depends on it

@ACTFibernet I don’t want you to get back to me after ages like other customers. I need a solution now. This is absolutely ridiculous.

@ACTFibernet A/C # 102015011772. Broadband is down since more than 50+ hours and nobody has attended to the complaint yet. Broadband and internet services are essential services and such callous attitude from your end!!! Is this the advantage that we are supposed to feel?

@ACTFibernet Damn bad service. Raised an issue on 15.04.2021 at around 11.00 pm that internet is not working. It's been more than 36 hours and the issue is not cleared. Called customer care multiple times but no use. User ID: 115551414653

@ACTFibernet I've paid the bill, you've suspended my account. Now there's no option for support on the app

@ACTFibernet I have paid my bills before due date but still my account is suspended. Customer care confirmed the receipt of payment and said the issue will be resolved in 4hrs. But it's not activated.