ACT

ACT Outage

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

ACT problems in the last 24 hours

The following chart shows the number of reports that we have received about ACT by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

ACT Outage Chart 01/23/2022 10:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.48% Internet
  • Wi-fi 15.72% Wi-fi
  • Total Blackout 8.10% Total Blackout
  • E-mail 2.12% E-mail
  • Phone .39% Phone
  • TV .19% TV

ACT Outage Map

The most recent outage reports and issues originated from Bengaluru, Hyderabad, PETROL BUNK ORR, New Delhi, Machilīpatnam, Ahmedabad, Rājendranagar, Jaipur, Chennai, Medchal Malkajgiri, Vijayawada, Guntur, Coimbatore, Delhi and Pollachi.

IndiaBengaluru Internet
IndiaHyderabad Internet
IndiaBengaluru Internet
IndiaHyderabad Internet
IndiaHyderabad Wi-fi
IndiaHyderabad Wi-fi

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • ShaunaS_des Shauna (@ShaunaS_des) reported

    @ACTFibernet Still have not received any call! And your internet speeds continue to be bad as usual #BadService #WorstCustomerService Sad that the only way to communicate with ACT is via Twitter posts…

  • VagdeviSri SriVagdevi (@VagdeviSri) reported

    @ACTFibernet Until when we have to wait. We contacted customer care but they even disconnected our call. What a great customer support you have👏

  • VagdeviSri SriVagdevi (@VagdeviSri) reported

    @ACTFibernet why we have issue with your network every 5 days once. We have to pay on time but the service interruption occured to us won't be solved easily and your customer support won't even attend calls.

  • mueenpasha7 mueen pasha (@mueenpasha7) reported

    @ACTFibernet I would rather go for other service providers @airtelindia @reliancejio who are offering better plans with higher speed.

  • LalithShashank OneAmongEveryone (@LalithShashank) reported

    This issue seems to be fixed. Thanks who ever solved this issue. @ACTFibernet @tatacommunicat and @UbisoftConnect

  • Mahesh60117091 Mahesh (@Mahesh60117091) reported

    @ACTFibernet Your agent Prabakar +919912223963 took money from me for New service activation. He is just doing time pass with customers, Not answering calls, no refund also. Please dont have these Agents, Your services will be impacted.

  • __smishraa Soumya Mishra (@__smishraa) reported

    @ACTFibernet, Neither your app nor the IVR gives me an option to directly ask my query. Why my account was allowed to upgrade to a plan whose speed the router provided by ACT doesn't support ? Also there is no way to downgrade the plan.

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 69th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???+

  • jasminerc Jasmine Ramchandani (@jasminerc) reported

    Anyone else also facing constant issues with ACT internet connection @ACTFibernet ? It’s the 3rd time this week that the services are down. Can any of you suggest a better & more stable connection?

  • BassamAdnan5 Bassam (@BassamAdnan5) reported

    @ItsOfficialJaxx @ACTFibernet They'll just tell you that the connectivity in your area is fine and they wont have an idea what youre talking about @ACTFibernet classic robot service

  • sandeep786twitt sandeep (@sandeep786twitt) reported

    @ACTFibernet I de activate your net becoz of worst customer service 😡 & I will not recommend to any one

  • Sankee65 Sankeerth Reddy (@Sankee65) reported

    @ACTFibernet @KRISHNA83138665 hello act fibernet your internet is very bad even tho i was using since 5 years, but i am very sorry to say you this i am going to jio after i so jio fibernet 30 mbps is more speed than my 150 mbps so thank you

  • mueenpasha7 mueen pasha (@mueenpasha7) reported

    @ACTFibernet I have taken a connection making a payment of Rs.2513/- in oct 2021 after raising a complaint for connection issue u guys have changed the router without discussing and changed my plan and now asking me again to pay Rs.3570/- u guys are just touchering me, I made a verybig mistak

  • ViswesB Viswes_B (@ViswesB) reported

    @ACTFibernet B. TEAM, didn't even see basic information and addressing issue saying payment frequency cycle will be corrected at Last day of BILLING. LAST DAY OF BILLING WAS 20TH JAN . SIMPLE CHECKS WOULD HAVE ATLEAST BE MADE.

  • ViswesB Viswes_B (@ViswesB) reported

    @ACTFibernet Now YOUR CUSTOMER CENTRIC TEAM is very DUMB in replying. a. THEY ARE RAISING ANOTHER TICKET TO CORRECT AN ISSUE WHICH WAS SUPPOSED TO HAVE ITS OWN TICKET NO. provided ABOVE

  • ViswesB Viswes_B (@ViswesB) reported

    @ACTFibernet Dear CUSTOMER CENTRIC TEAM, received a mail saying sorry for the issue. Now Instead of COPY PASTING A MAIL, your team could have done better job of writing mail in their own words.

  • shyamkrishnan Shyam Krishnan (@shyamkrishnan) reported

    @ACTFibernet It was resolved, took about 30 hours and no response from support or any social handle. You have lost my business.

  • Dwickedavi Avinash Yadav (@Dwickedavi) reported

    @ACTFibernet Update 1: your team first informs they are coming to my place to check the connection. Later starts declining the calls. Called 081691 00337- multiple times with no answer. What kind of a service is this. Call me!!

  • Omairking2 Omairking (@Omairking2) reported

    @ACTFibernet waste company waste service remember this always once a customer always a customer you people telling me to cancel the connection I need my money back that's it

  • Omairking2 Omairking (@Omairking2) reported

    @ACTFibernet never expected this from actfiber they are telling me to cancel the connection

  • lalithapadala7 lalithapadala (@lalithapadala7) reported

    @ACTFibernet , Since yesterday mrng i am not getting internet, raised ticket SR10163969625274 no resolution.And the issue is very frequent and every time internet goes off your team takes 2 days to resolve. If the same continues with service i am planning to switch the network.

  • Omairking2 Omairking (@Omairking2) reported

    @ACTFibernet @ACTFibernetHYD so nice to see your technical team is calling and telling me to do disconnection I never expected this from actfiber its a bad experience for me from actfiber now what should I do

  • VishalA66252631 Vishal Agrawal (@VishalA66252631) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Fraud shameless bulshit act services below complaint is registerd engineer called and dint even come to see problem if I am not happy with this connection I can move on from act services Ticket SR10263973799094 has been registered

  • ItsOfficialJaxx Jaxx. (@ItsOfficialJaxx) reported

    @ACTFibernet Being a customer its been horrible experience using internet for gaming last few days, As your sub sea cable is damaged when will it be fixed?

  • ViswesB Viswes_B (@ViswesB) reported

    @ACTFibernet ACT team are having hard time figuring out issue or mobile number or what exactly is the issue here. Is this customer satisfaction ?

  • VishalA66252631 Vishal Agrawal (@VishalA66252631) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet bulshit shameless fraud act services committed 75mbps speed and finally getting 30mbps speed when did complaint to customer care engineer ID saying this is only speed possible.person who gave connection not at all taking calls since the connection is booked Fraud!

  • Omairking2 Omairking (@Omairking2) reported

    @ACTFibernet @ACTFibernetHYD why this waste service tell me

  • Abhishekpositiv Abhishek (@Abhishekpositiv) reported

    A customer who is ready to advance pay for 6 month and only wish to change the ownership of connection is made to call like a fool for past 60 hours. Is there anybody accountable in @ACTFibernet or you wish to wind up and let your customer go to other vendors.

  • Abhishekpositiv Abhishek (@Abhishekpositiv) reported

    Hello @ACTFibernet , ur service team only keep reopening one after another SR but no resolution. A simple request (SR11863954526914) to change the ownership and change 1 month plan to 6 month is taking eternity to resolve and my broadband has been disconnected for last 2 day.

  • krsudarshan Sudarshan Ramanathan (@krsudarshan) reported

    @ACTFibernet no internet for more than 5 hours!! How will I work?? Very disappointed with service 😡🤬