ACT service status: outage reports and connection issues
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (69%)
- Wi-fi (23%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chhindwāra, Lucknow, Hyderabad, Chennai, Guntur, Ludhiāna, Vijayawada, New Delhi, Mumbai, Coimbatore, Ahmedabad, Tanjore, Salem, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 19 hours ago |
|
Chhindwāra
|
Internet | 1 day ago |
|
Lucknow
|
Total Blackout | 1 day ago |
|
Hyderabad
|
Internet | 2 days ago |
|
Chhindwāra
|
Internet | 3 days ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Dhanveer Singh (@DDhanveer) reported@ACTFibernet This is sheer negligence and a complete failure on your part. You failed to assign an engineer when I already infomee aboutinternet issue at 3:00 PM. It has been hours and I am still without a resolution. This is seriously impacting my work. FIX IT NOW @ACTFibernet
-
SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
-
shree sen (@shreesen69) reported@ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.
-
nobody (@yudish_dsy) reported@ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.
-
Rachit Mishra (@rachitmishra5) reported@ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744
-
Sherlock (@thesherlocker) reported@veelesec @ACTFibernet Ah yes, the good old deleted forum solution
-
Apurba Sarangi (@ApurbaSarangi) reported@ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD
-
karthikeyan (@karthiarjun) reported@RevanTalks @ACTFibernet For a office get 2 or more services from different vendor... There are devices to take all input from different data channels and provide uninterrupted network Coz no one is reliable ....
-
shree sen (@shreesen69) reported@ACTFibernet the Internet is down from last almost 5 hours. Without giving any prior notice how you can stop your service?
-
Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service
-
Shahenshaah (@shahhensshah) reported@ACTFibernet How many months will you take to close the issue?? Are you dumb? @ACTFibernet
-
anil kumar kacham (@AnilKumarKacham) reported@ACTFibernetHYD @ACTFibernet @sanjeevareddynagar Act is not working since 2 days
-
kishore kumar (@kumargandharapu) reported@ACTFibernet Vijayawada curemcy nagar area 520008..new connection.. Cheating.. Installation completed but no internet.. Very worst internet provider.. Dont take Act fiber net connection SR10581739892954 #ACTfiberWorstService1
-
Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet Continuing to share the update of the horrible service: now time of resolution changed to tomorrow night 9 pm.
-
Praveen KS (@praveendingu) reported@ACTFibernet My Gx service is down since yesterday morning. No proper response from your backend team. Very poor response and service. When you going to improve or forcing me to move some better ISP?
-
RK (@rulebasd) reported@ACTFibernet , my ticket number is SR10281680948254, we are facing frequent internet outage.kindly solve the issue asap
-
tanuj raj (@tanujrraj) reportedGenuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏
-
Singh Ranbeer (@socialevil2002) reported@ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.
-
Common Man (@leosign327) reportedDear @ACTFibernet please react for service complaint!!!!
-
Victor Emmanuel 👑 (@VictorEmmanuelN) reported@ACTFibernet I think before you can fix this @jio_fiber can install a new connection!
-
Sailesh Damani (@sailesh_damani) reported@ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working
-
Cute CM 🎀 (@lucifertwts) reported@ACTFibernet Terrible service. Strongly not recommended.
-
Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet 14 hours of outage now. No updates, progress, nothing #actfibernet #fail
-
Shubham (@shubhamstack) reported@ACTFibernet Hi Team, i have applied for new connection and even paid for 3 months. Still I’m waiting for a week now and whenever I call customer care, they say booking team will call back but never calls.
-
Cops Gamer (@Cops_Gamerx) reported@ACTFibernet My internet has been down for almost 5 days with no resolution despite multiple complaints. Technicians were unprofessional and gave excuses. This is unacceptable. Please resolve immediately and contact me ASAP. Ticket ID SR10381622770334
-
Ishwar Achanta (@ishwarachanta) reported@ACTFibernet complaint lodged at 1015 this morning, so far no rectification nor is there any response. Area is Dr PV Cherian Crescent Road, Egmore,chennai. Unfortunately we still have 4 months to go with you, else would have changed you long back.
-
Lalith kumar (@lalithkumar_18) reported@ACTFibernet New issues again today morning my internet stopped working I’ve raised the ticket still there’s no response… I itself called to your TL about this then only he told he’ll look into this… He promised me 5:30 PM it’ll be resolved… Till now it’s not been resolved @ACTFibernet
-
Vansh (@vansh_bajaj11) reported@ACTFibernet hi internet is not working since 5pm Almost been 14 hours now Need to get it fixed ASAP as I have my office work Already registered a complaint
-
VJ Saravana SP (@vsivasaran008) reportedAre @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!
-
SPR (@SprEinfach) reported@ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.