ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Pune, Coimbatore, Hyderabad, Jaipur, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
||
| Pune |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh Shah
(@shahmharsh) reported
@ACTFibernet pathetic service, I’ve raised a transfer request on 13-Jun & I still haven’t gotten a callback from any technician. Called customer care & escalated my case 3 times but still no callback. I’ve been told that team lead will call me within 4 hrs but it’s already 5 hrs!
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Sanjeev
(@Sanjeev1133) reported
@Kittie66477737 @ACTFibernet @ACTFibernet ACT BLR broadband service is very very poor. Forget about customer service. These are just greedy guyz.
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Makoa
(@BhargavShreyank) reported
@ACTFibernet have been waiting to resolve my issue from 3 days, called 2 times today with no solutions. In this very competitive field where other internet providers are doing a much better job while @ACTFibernet fails to do so.
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Sanjeev
(@Sanjeev1133) reported
@ACTFibernet Apartment RWAs, individual customers, BEWARE of ACT !! They are cheats !! They want to make money by any means. They give a damn **** to your requirements. While giving connection, they'll chase you like anything and later....they just say - Go to Hell !!
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ashveen maheshwari
(@ashmec) reported
[2 of 2] @ACTFibernet I finally ask the customer support I want to cut the connection-I am told sorry you have paid for 6 months plan till Sep. if you cut no refunds. Nicely played!!! Is sneaky uploads just a way to sell the 3300gb a month plan? No response from anyone.
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Adnan
(@adnaannnnnnn) reported
@ACTFibernet your service sucks. The same service issues pop up every 2 weeks. It's ridiculous now.
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Sanjeev
(@Sanjeev1133) reported
@ACTFibernet never ever opt for ACT. They arm twist their customers to pay full month charges even for partial usage. Then they just disconnect, leading to harassment, in these times when there are job losses in mkt
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Y Yona
(@YYona13) reported
@ACTFibernet Yesterday (17/0/22) today (18/06/22) the internet was not working for 2 days. I complained about this in the morning but so far the internet is not working. What is the ACT response to my complaint? Internet connection available? Not available?
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Harsh Shah
(@shahmharsh) reported
@ACTFibernet You are telling me the same thing that the customer care rep told me on the phone. There seems to be zero accountability. I am now inclined to move to a different service provider.
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Abdul Ashraf
(@AbdulAshraf18) reported
@ACTFibernet regarding issue . Requested, I'm facing issues with internet connection day before yesterday internet was gone . Ok yesterday Internet was gone means total 48hrs facing issues so kindly request please help . Customer care numbers of time but they are opening ticket.
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Harsh Shah
(@shahmharsh) reported
@ACTFibernet You are telling me the same thing that customer care rep on the phone to me. There seems to be no accountability. I am now inclined to move to a different service provider.
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Sunil Kumar
(@Kns97Sunil) reported
@ACTFibernet @adnaannnnnnn ACT digital tv worst service Daily I m calling giving complaint for my TV is not working setup box issue But technician is coming and daily asking money
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LIGHT
(@ENLIGHT_TRUTH) reported
@ACTFibernet @shahmharsh I have called multiple times to customer support informing them that no technician visited for every 2 hr. They assured that it will be resolved as per the ETA. Now when I call at ETA given they are postponing it to tomorrow. How irresponsible can Actfiber be?
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Kittie
(@Kittie66477737) reported
@ACTFibernet hi my net is not working, mahadevapura banglore. I already created a ticket but still not working..
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Sanjeev
(@Sanjeev1133) reported
@ACTFibernet ACT BLR has no attention towards customer service. Just trying to close the case in a hush-hush manner, leaving customers in lurch. Beware of such loots dear BLR residents, Office bearers and Apt RWAs !!
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Y Yona
(@YYona13) reported
@ACTFibernet Yesterday (17/0/22) today (18/06/22) the internet was not working for 2 days. I complained about this in the morning but so far the internet is not working. What is the ACT response to my complaint? Internet connection available? Not available?
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prasad sherigar
(@prasadelight) reported
already done by them.@ACTFibernet Requesting to please provide the activation on urgent basis and stop harassing customer and calling the customer for connection if your process ad company is not streamlined. Thank you For your Pathethic Customer experience Onboard ,
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Tejas Mhaskar 🇮🇳
(@mhaskartejas) reported
from
Rājendranagar, Telangana
@ACTFibernetHYD @ACTFibernet SR10165155454164 pleas get this issue resolved ASAP.
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Bhavana
(@BhavanaPasala) reported
@ACTFibernet It has been a 2days since I haven't login to my office I'd due to your worse network. Shame on you Mr.Bala and team Trying to reach your cce 7times nine responded properly and keep in extending timings. Tomorrow you guys will not even pick call. SR10165143109644
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Satish Chowhan
(@satish_chowhan) reported
@ACTFibernet worst network waste of money
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Prashantkumar Ravindra
(@prshnt_kumar) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet Customer service tells me that issue will be fixed tomorrow. Crappy Service.
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Y Yona
(@YYona13) reported
@ACTFibernet Still internet is not working. What's your respond
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Prashantkumar Ravindra
(@prshnt_kumar) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet its down again since afternoon SR10265154126404
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Abhijit Bora
(@Abhijit11136647) reported
@ACTFibernet porest of fiver service. Three months advance paid on 4th June22 ( transaction ref 21551580844) for new connection in Delhi for June-Aug 22. Now after 10days Account suspended due to alleged payment due since 14th June. Reported to all known contacts of ACT in Delhi.
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LIGHT
(@ENLIGHT_TRUTH) reported
@ACTFibernet Your service is worse. Why give ETA when you can't even send technician to resolve it? what do you mean priority? It doesn't even help
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Sanjeev
(@Sanjeev1133) reported
@ACTFibernet Individual customers, beware of ACT. Customer service is a joke for ACT !!
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LIGHT
(@ENLIGHT_TRUTH) reported
@ACTFibernet I will move to @airtelindia if you don't fix your pathetic service.@ACTFibernet
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Mohammed Mukarram Uddin
(@Mukarram7121) reported
@ACTFibernet @ACTFibernetHYD My Internet is not working from the morning i raised a complaint also but have not got any response from anyone
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ashveen maheshwari
(@ashmec) reported
@ACTFibernet Appreciate the automatic CX bot response. But does not help my situation. Looking for the actual solution 😡.
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prasad sherigar
(@prasadelight) reported
person sendng him whatsapp from were i was receiving the message . Now the person is not responding the call and message after payment completed on 16th June same day.@ACTFibernet Pleae do not Commit customer if you cannot fulfill the requirement as provided as no one is bothered