ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (23%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Dharmapuri, Visakhapatnam, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Dharmapuri |
Wi-fi | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Buzz
(@Buzz267Buzz) reported
@ACTFibernet Madurai, It took long, but the routing issue seems to be fixed. Getting good ping since a week. Writing this because I raised the issue in Twitter earlier. Thanks.
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Gaurav Verma
(@Gaurav_V06) reported
.@ACTFibernet, its been more than 14 hours I raised SR to fix internet connection, yet didn’t get it fixed or any response from you. This is a really bad service example. The frequency of getting this issue is annoying..it affects my office. If it cant fix quickly, let me know.
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Deepak Soni
(@DeepakS31457196) reported
@ACTFibernet pathetic services. Cheap customer service. I tried to connect with them 1000 times regarding my refund but they always advised that team will contact regarding. But it’s been around 30days no response received. @ActfiberC
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Shri
(@Nivazshri) reported
@ACTFibernet am trying to keep my account for non usage but the customer care person refusing to keep. What the hell is going on. How could he reject and not transferring to any person. Literally its a bad experience with the ACT.
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernet It was never resolved and I don’t think anybody even bothers about the customers. Your services not worth the money you charge
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SANJAY PINTO
(@Sanjay_Pinto) reported
@ACTFibernet Half my day is wasted because your net is down.
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O. Nithin Bharadwaj
(@nithingenius) reported
Internet down again in just few hours. Feel very sorry with you guys @ACTFibernet. I have reopened the ticket for my unreliable internet connection. Do me a favour and let me know if I have look for other Service provider. 🙏🏽
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Naveen
(@HemaNaveen21) reported
@ACTFibernet @ACTBangalore how many days it will take to resolve issue
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shalini chauhan
(@shalinishalz) reported
@ACTFibernet @ACTFibernetHYD what is wrong with your service ? Every week we have to raise the complaint. And we get same answer its been two month thn connectivity issues in this area ... 2 months are nt enough for u guys to correct it?
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Moiz uddin
(@Moizudd48126887) reported
@ACTFibernet Hi Team, Any update my ticket resolution
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bunny fan ikkada
(@Indian27111989) reported
@ACTFibernet what is this nonsense why give fake commitments, Calls not responding still installation pending, Fee customers warning to me waste service but unfortunately book this connection kakainda A.P 7680088335.
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Vamsi krishna
(@Vamsiraja95) reported
@ACTFibernet It's 4 th day still no response and no call back on the issue, I'm im going to raise a complaint in consumer forum. Being a advocate I know how to teach a lesson to you...get ready.i have all call recording will see your end
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Nofiz Ahmed
(@Nofiz_ahmed) reported
I seriously don't know what say. I've never ever faced such pathetic service till date. I couldn't complete my work because of your network issue today @ACTFibernet . Even after raising a complain, no one bother to even come and check. Such a shame.
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Naveen
(@HemaNaveen21) reported
@ACTFibernet Just now i had a discussion with Act customer care. They are not at all supportive and most importantly they are not updating the ticket with correct information.
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Prince
(@phynoeix) reported
@ACTFibernet what kind of a stupid org are you? My connection was deactivated and now when i return you people say i used internet for 21 days in nov when my acc was suspended on 10th itself… when i ask for a manager the call gets dropped on my face #ACTfail
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Raghavendra
(@raghulakkakula) reported
@ACTFibernet nobody wants your app. For every little thing stopping pushing people to add your app. If you can't do basic stuff like relocation without the app then your company has failed in support
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Vamsi krishna
(@Vamsiraja95) reported
@ACTFibernet No response till now very very pathetic service bloody service ... Better to move to Jio ....I think your workers are sleeping with out doing there job.its 4th day no one responded and just the ETA goes past....bloody dam service
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Ram R Thanigai
(@rthaniga) reported
wow.... ACT Fibernet.... shabby, unresponsive, unprofessional support service. Had been struggling for shifting my act connection for the last 6 days, very very very pathetic support.... Kudos to you people... #ACTGiga, @ACTFibernet , @actgiga #ACTGiga
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Raj Kon
(@RajKon8) reported
@ACTFibernet I've received a call on 31nov from support team and confirmed that the account will be disconnected by 1st Dec 21, which did not happen and again on top I'm receiving messages to do the payment for Dec21. Need resolution on both issues at the earliest.
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Abdul Rahman
(@abdulsidz) reported
@ACTFibernet @RajeshwerRedd13 THIS IS JUST AN AUTOMATED MESSAGE EVEN IF YOU DM THEY WONT REPLY AND THEY KEEP ALL THEIR CONTACT NUMBERS BUSY OR OUT OF SERVICE I bet you issue is unresolved @RajeshwerRedd13
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I am Indian05
(@Indian27111989) reported
@ACTFibernet Super still no one responded pls cancel my connection and give back my amount
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**** Deb
(@AnalDeb2) reported
@ACTFibernet This is very Bad service even after taking money connection is not working properly and plan is not activated. Engineer Name - Nuthan R Location - Bangalore. Kindly help and take action since my connection is not working
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Tejas Rao
(@tejasrao07) reported
@ACTFibernet @ACTFibernetHYD THIS IS HOW YOU PLAY WITH PEOPLE MONEY, WORST SERVICE I HAVE EVER GOT. YOU PROMISE SOMETHING ELSE AND THEN CHANGE YOUR WORDS WHEN THE PAYMENT IS DONE, SUCH A DISGUSTING SERVICE, I'LL DE ACTIVATE THE SERVICE SOON AND SUGGEST EVERYONE NOT TO TAKE IT.
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AMRITENDRA SARGAM
(@DEVILSARGAM) reported
@ActfiberC @ACTFibernet very poor services. I was assured of comPletion by 11am 1st of dec. Yet it wasn't done. I was assured for 2nd of dec which is today by 11 am. Yet nothing has been done. I guarentee its pathetic on part of @ACTFibernet amd the employees they have in lucknow
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Abdul Rahman
(@abdulsidz) reported
@ACTFibernet @raghulakkakula ALREADY RAISED COMPLAIN SINCE 6 DAYS NO RESPONSE AND SUPPORT HOPELESS #ACTFIBERNET team
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Debashree Sen
(@DebashreeSen3) reported
@csy3221 @ACTFibernet @ACTFibernet please refund the money ! This is open theft. You cannot and should not hold customer money without giving a connection.Very very bad experience!
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Maverick virtuoso
(@ahmez19) reported
@ACTFibernet one of the worst service when it comes to customer support and resolving issues. They don't even revert back with update for your issue. Not even a single call.
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Ankur Koul
(@Ankur__Koul) reported
@ACTFibernet @ACTFibernetHYD - I am active customer of ACT and shifted my home to a different blck in the same society. There is a 8 port switch and is full and ACT is denying more connections not upgrading the switch ? Can you please tell me wat is d solution or should i switch?
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Yajul Srivastava
(@yajulsrivastav) reported
@ACTFibernet i lodged one complaint yesterday.. Nothing has been done on it. Disconnection request. I womt pay for another month!!
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Shri
(@Nivazshri) reported
@ACTFibernet i would like to know. Is there any limit for the "non usage" service or can we use unlimited times. Could any one clarify on that please.