ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (26%)
- Total Blackout (6%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Noida, New Delhi, Coimbatore, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, Pune, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 5 hours ago |
|
Hyderabad
|
Total Blackout | 19 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Noida
|
Total Blackout | 2 days ago |
|
New Delhi
|
Wi-fi | 2 days ago |
|
Bengaluru
|
Internet | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sanju (@sanjumyh) reported@ACTFibernet Why so worst service, raised ticket a day ago but im stil having zero response. What kind of internet facility you guys providing. Whats your CEO is doing with so bad service from your team Ticket number : SR10254424149072
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Danny (@Dannydancewidme) reported@ACTFibernet I've been having internet connectivity issues since yesterday morning and I've raised a complaint and it has not been resolved! Everytime I reached the customer support, they're dodging the ETA. Can you please help!
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Hari Krishna G (@Gaddam2006) reported@ACTFibernet its time to look at alternative, you guys are not at all professional in fixing the issues and issues are keep on coming, i need a hassle free service
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SP (@SP220378) reported@Airtel_Presence @vikaspandita111 Do u service 500084???? @ACTFibernet is the worst service ever!!!
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Bharath Arcot Babu (@thebharath) reported@ACTFibernet broadband is down from 10 hours, still not restored.
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anup kumar (@anupkumar24) reported@ACTFibernet It's sunday eve Net is down, your staff denied to fix the line, please assist, I been your customer for more than 10years, your company is really good, the staff out here is very unprofessional please assist
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Reshma shaikh (@reshu_shaikh) reported@ACTFibernet your customer support is extremely dissatisfied..no sense of fixing customer issues at all
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SP (@SP220378) reported@ACTFibernet Don't brag about being humbled, you don't deserve nothing... Knownthe ground reality.. Fornex: have raised a request 8am morning and it's 1e hours no call from anyone whatsoever or neither anyone has fixed my issue. #ACTFraudsters #Fakepromises
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Reshma shaikh (@reshu_shaikh) reported@ACTFibernet worst service provider. no sense of customer service at all..WFH norm and your support function has no decency to assist customers..
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Vikram Singh (@vvikramsinghh) reported@ACTFibernet why still there is no resolution? Either let me know whether you are going to fix it or not or else I would have no other option than to move with a different isp, because this kind of servicing is not at all acceptable from your end.
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Bhagavan Reddy (@bhagavan44) reported@ACTFibernet 2 days gone by, still the connection is not restored. Every time I call the customer service, they say it will resolved in 4hrs. 48hrs are over still no resolution. This 3rd time in 2 weeks, 1st one too 5 days, 2nd one took 2 days and this one took 2 days and yet to
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Abood Bawazeer (@KSAwazeer) reported@ACTFibernet too slow. Please give better service.
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Vinay Raj (@iKVRaj) reported@ACTFibernet @ACTFibernetHYD How many do I need to raise the complaints? It's been 3 days since #NoInternet, My work is stuck, My cousins have their exams going on. Is this the service you provide? Who is going to pay for the loss? #ACTivateLearning #ACTFibernet
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Md Abrar Shareef (@MdAbrarShareef) reported@ACTFibernetHYD @ACTFibernet I am unable to use internet since 9 days and also your chat Box is not supporting and not functioning properly . I am paying for 150 Mbps an getting 20 Mbps speed and I have been complaining twice a month but there is no solution at all ??
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SP (@SP220378) reported@reliancejio do u service 500084 for Jio FIBERNET??? @ACTFibernet is a loser... Way to complaint to shut their service out of Hyderabad?
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Sathish M (@goldenrockers1) reported@ACTFibernet Hi, I've contacted customer support and requested them to temporarily hold my connection for 3 months. They said request is processed. But I didn't receive any confirmation.
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Tej Kiran (@tejkirang) reported@ACTFibernet my internet is not working, your brilliant app routes me to a new chat bot window where send button doesn't work.
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Hari Krishna G (@Gaddam2006) reported@ACTFibernet disaster service and its sunday, internet is still down
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shubhankar.c (@monkeypreneur) reportedJust another instance of @ACTFibernet"s remarkable #broadband #internet service, which literally drops every day. Every day.
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nanda kishore (@nanda14293) reported@ACTFibernet @ACTFibernet how many days you need for resolution. The last SR raised has promised me to resolve the issue by today 4 PM, nothing has been done. Please tell me whether you people can sort it out, or shall I look out for other service.
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Hapi Serpent (@HapiSerpent) reported@ividhyac @HathwayBrdband Had a same problem with @ACTFibernet also. Even after I paid the bill and sent a formal mail to disconnect my connection. They still didn't do that and sending bills, mails regularly. Also they are calling me again and again. They all are so bad and annoying us badly
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Proud Indian (@shivaindian0704) reportedHi, @ACTFibernet can't login into portal and unable to raise request from the app. @ACTFibernetHYD.
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Syed Yusuf (@Syed__Yusuf) reported@ACTFibernet The ticket was closed without resolving issue. Good job 👏 does anyone even care about this??
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Shekhar Saurabh (@ImShekhar91) reported@ACTFibernet I have entertained you for a long time. Either compensate me ASAP for this kind of harassment and fix this mistake or face legal action.
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Gopi Shankar (@ShankarGopi) reported from PETROL BUNK ORR, Karnataka@ACTFibernet Lousy service. Internet has been down for six hours. It’s a regular occurrence. Second time this month. And not to mention slow speeds. If this persists, will opt for another service provider
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Soumava Das (@dsobersloth) reported(1/1) @ACTFibernet Highly negligent when it comes to service providing. They were incapable of providing me the service as per their promised timeline inspite of the charges being paid in full.
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Amruth Aradhya (@aradhya_amruth) reported@ACTFibernet Even your app is not working to raise the concern. When I click on Not able to use internet option. Before it was asking for a message in app itself and ticket was getting generated.
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Ā. K@r¡m (@makareem767) reported@ACTFibernet Your service is very bad what should I do with the app......nothing has been resolved till now.....
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aditya somayaji (@drsomayaji) reported@ACTFibernet what the hell is your support .. atleast I used to report with app now even that is a hell since it directs to chat bot which won’t work
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Rahul (@rr27680) reported@ACTFibernet While you are checking this also let me know how am I to raise a complaint for no internet??