ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pranay
(@pranay86086725) reported
@ACTFibernet Still waiting for a call back. Request you to escalate the issue to the concerned authorities asap.
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SravanKumar
(@SravanK25456612) reported
@ACTFibernet Suffering Since 2 months for Single wrong bill entry ticket..Shame of your service..
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Hitin mansharamani
(@hitzii) reported
@ACTFibernet Yes. It got resolved after 24 hrs. However I am still disheartened that there was no medium available to communicate the issue and resolution ETA.
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Mahidhar
(@Mahidha09992406) reported
@rabiratnas @ACTFibernet @ACTFibernetHYD these ACT people are playing with the customers smartly. Exactly the same problem I'm facing currently and complained infinite times to the team but no response from them.
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Pramod Kumar Pokade
(@p2k007) reported
Act not sure why your internet keeps going down so often..Your Team closed my ticket even without resolving the complaint. Is this how you guys treat all your customers??@ACTFibernetHYD @ACTFibernet
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Suresh Babu K
(@Suresh_Babu89) reported
@ACTFibernet The issue is resolved, But the response time was late. And there has been multiple cable issues lately. Please have regular checks.
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Harsha Bhat
(@harshabhat777) reported
Dear @ACTFibernet i am facing issue regarding Act internet from last 2 days. Kindly support on resolving issues ASAP.
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shridhar kulkarni
(@colonelshridhar) reported
@ACTFibernet The internet is down since yesterday morning. SR: 10159183313572. The response is very poor. I had the ACT connection 5 years ago. But took another due to the same 8ssue. I was assured that you have improved. But within 15 days of my connection I amd here writing.
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Hari parthan
(@ParthanHari) reported
@ACTFibernet 8y your customer ..feeling cheated ..you collected 5month rent without giving service and allowed a under capacity router for 8months yet took 1560 every month ..what else is this extortion
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Hari parthan
(@ParthanHari) reported
@ACTFibernet customer since 8y upgraded to highest pac of 1500 plus you kept a under capacity router and was collecting money last two months no internet paid advance 4.8k for new router 12d have past nothing you robbing me putting my kids studies in geopardy@DgpKarnataka @BJP4Karnataka
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SravanKumar
(@SravanK25456612) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC Worst Customer Service.. Suffering Since 2 months for Single Bill Wrong entry..by Hyderabad Actfibernet Billing team..Most Irresponsible Service..
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Revathi M Sarma
(@revathi_sarma) reported
@ACTFibernet The worst customer service ever. Continuous nagging from your end till the payment is done. It's been 5 days since we made the payment and no one has called nor has responded to calls/messages. We wait everyday during the mentioned time, only to get disappointed.
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Irfan Khan
(@Irfankhan4122) reported
from
Rājendranagar, Telangana
@ACTFibernet Fools, where's the call back from your team its been 4 days no call yet, my issues have not been solved yet.. Is your team just sitting and hatching eggs on their seats? @ACTFibernetHYD @ACTFibernet you people need to shut your business. Not worthy at all to run it.
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Sid
(@Jsnow200023) reported
@ACTFibernet Dear Act Fibernet, I have been raising internet connectivity from past one and half months every week. Your executives only focus is to close the complainant I have raised but never cared to resolve/fix the connectivity issue.
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saurav rahul
(@sauravaeie) reported
@ACTFibernet pathetic service to pin 562149 I am using act storm but speed is to baad often ant discontent
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Azhagu Vennila #BelongingtoEarthlings
(@VennilaAzhagu) reported
@ACTFibernet there's outage of connection in my area in Bangalore around noon today. Raised complaint and resolution time is given tomorrow's noon. If it takes to resolve 24+ hours then u r a pathetic service provider.
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rahulsoni
(@rahulkrsoni) reported
@ACTFibernet I want my connection to be terminated but hiw do I convey it. Your chat bot doent have a option your customer care no. are not configured for same. What kind of harassment is this.
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SravanKumar
(@SravanK25456612) reported
Didn't get solution instead I got threatened message if I didn't pay the wrong bill my account will be inactivated..The worst customer experience ever I had.Actfibernet cleverly cheating customers.. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Mandakasayam
(@Mandakasayam17) reported
Planning to surrender the #actbroadband looking for some good service provider in chennai.. know that #Hathaway is not n that list @ACTFibernet
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Rajesh yadav
(@rajeshy4) reported
@ACTFibernet how long is it going to restore the internet connection which your primary service,but still after multiple follow ups there is no resolution, the daily work is impacted. SR10259236227372. I might have to know think if i really wnt to carry on wiy ur service or not.
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Jithender Reddy
(@JithenderRedd) reported
@ACTFibernet I hate #Actfibernet service My network is not working from past 2days... SR Time is crossed no resolution SR10159208034872 07/08/2021 16:00:00
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Sheldon Lee Cooper
(@DrSheldonC) reported
Hey @ACTFibernet internet not working 4hours, complaint Several time not call backs from Actfiber
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Sheldon Lee Cooper
(@DrSheldonC) reported
Hey @ACTFibernet Internet Not Working last 4hours , Complainted Many times But no call backs from actfiber
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Sabihuddin
(@iamrealsabi) reported
@ACTFibernet @ACTFibernet u people want to provide service or do u have any other intent??
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Jithender Reddy
(@JithenderRedd) reported
@ACTFibernet I was not expected other than this answer.... When I call #Act customer support got same answer
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uday sai pillalamarri
(@UPillalamarri) reported
@ACTFibernet don't use act Fibernet . worst service i had ever experienced.
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Rajesh yadav
(@rajeshy4) reported
@ACTFibernet how long its going to take restore the internet connection, still after multiple follow ups there is no resolution,the day work is impacted.SR10259236227372.I might hav to nw think if i really wnt to carry on with ur service or should switch.Expecting better service
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Faiz
(@inconspicuous04) reported
@ACTFibernet Requested reconnection of internet services 5 days ago. You guys sent me bill + additional charges for cable but no technicians has turned up to reconnect the cable and internet sevice. So many complaints raised are getting closed automatically without resolution
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priyanka sharma
(@priku) reported
@ACTFibernet Hi, please immediately help in relocating my interest service for new location. Account id : 102225843165 Already sent mail.
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Ratheesh Thomas
(@Ratheesh_RT) reported
@ACTFibernet Internet down. Unable to connect with customer care as they place the call on mute directly. You app is asking camera permission for raising a support ticket .. Why do you need access to my contacts and camera for support ?