ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (28%)
- Total Blackout (6%)
- E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chhindwāra, Delhi, Ahmedabad, Chennai, Coimbatore, Visakhapatnam, New Delhi, Mumbai, Jaipur, Alwar, Kanniyākumāri, Noida, and Jammu.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Wi-fi | 4 hours ago |
|
Hyderabad
|
Internet | 18 hours ago |
|
Chhindwāra
|
19 hours ago | |
|
Hyderabad
|
Internet | 1 day ago |
|
Delhi
|
Internet | 2 days ago |
|
Ahmedabad
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Khirod Dora (@khirod_prof) reported@ACTFibernet my internet not working after taking a new connection post 1 hour....is this kind of service ...my account no 101662082753.
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Dishant Yadav (@Dishant9654) reported@ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902
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Anurag (@anurag_abk) reported@ACTFibernet @ACTBangalore SR10279860150194 There is no resolution, and wifi is still not working from ~10 hours. The technician came and left without fixing. Including me around 8 people in my neighborhood are facing issue.
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Raj (@mrajbharat) reported@ACTFibernet Thanks much for the very quick and apt help !
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet please check out my problem in dm
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muqthar ahmed (@muqthar27ahmed) reported@JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service
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Preetham Deshpande (@preethamdesh) reported@ACTFibernet Since yesterday ur doing the same ...worst
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.
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Mohd Zubair Mohiuddin (@MohdZub65084989) reported@ACTFibernet Whether you focus or not ....idc... If you do not give service then return my amount... I will wait till tonight. Otherwise tomorrow I need my money back
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Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported@ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT
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ABHISHEK REDDY (@abhishekreddy95) reported@ACTFibernet @ACTFibernet @ACTFibernetHYD no one has addressed the ticket. I do not have internet again. Can you please have some ethics to solve this. You should be ashamed to see this post dwelling even after 7 days without resolution. Please help me discontinue ACT services. I AM DONE
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Mohd Zubair Mohiuddin (@MohdZub65084989) reported@ACTFibernet I'm asking about my refund.... Not for your service
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Sampark Setia (@TheInvisibleH10) reported@ACTFibernet Pathetic service, no response. Your ACT Fibernet Ticket no: SR11079848672734 has been registered. Our team will ensure fastest possible action
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Nitesh Singh (@NiteshS62998787) reported@ACTFibernet sar please check my problem in dm
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i@m (@FiZbQ) reportedNo internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . SR10179919423024
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Manoj Kumar Jena (@MJena32694) reported@ACTFibernet I know you don't have any lower plan.but many people are facing the same problem as mine.they are choosing other providers.i know it's your business policy.i may shift to other providers.
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Parth (@jesus_father_me) reported@ACTFibernet please look at your ping issues in Bengaluru region I'm fed up now, feeling of switching services it's so bad i can't handle it now
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Jagyanseni (@SweeTie92083310) reportedNo internet since today in my area. Ticket SR10279909602684 still unresolved. This is affecting my work. Request urgent escalation and immediate resolution. @ACTFibernet
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.
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Iamtheright (@samiamsamiam68) reported@ACTFibernet the worse service in Delhi. Devansh Balyan a technician never shows up after taking jobs. Maybe he is sabotaging Act. Internet down repeatedly but no action. #internetDelhi
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neelam samanth (@NeelamSamanth) reported@ACTFibernet SR10179931727424- Internet down for 4+ days. Previous ticket was closed without resolution. Engineer confirmed switch issue but no action has been taken. No follow up so far. Extremely poor service. Need immediate escalation and restoration.
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md fayaz (@fayazizzy) reportedMy internet is working very slowly 101676607226. Worst service is giving by @ACTFibernet @ACTFibernetHYD
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Ajay Arvind (@AjayArvind22898) reported@ACTFibernet Why are you not replying. The wifi is down from 5 hours . What kind of pathetic service is this.
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Arsk Ken (@Arbazkh97728623) reported@GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.
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Dhruv Sood (@Dhruv496) reported@ACTFibernet @ACTFibernet your regret will not solve my problem
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Deeptanshu Lodh (@DeeptanshuLodh1) reportedI have escalated the matter to the customer service multiple times, they have requested callback from technician, not a word from technician till now. We pay thousands of rupees for this pathetic service which is diabolocal. Please look into it @ACTFibernet
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i@m (@FiZbQ) reportedNo internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . I have DMed you the service request number.
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Abhishek Reddy (@Reddy079) reported@ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments
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Maswood Zafar (@MaswoodZ) reported@ACTFibernet pathetic service, no internet for last 2 days, whenever I lodge a complaint ,will have to wait for 24 hours to resolve, today they repaired my net n again it get disconnected within 30 min. Very pathetic
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.