ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Pune, Chennai, Hyderabad, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Pune |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prakash Thirupathi
(@Prakashthiru420) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Monthly wise you get payment right but as of now connection not up you back for that time @ACTFibernet worst
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infiredYeoja
(@bts0705) reported
Service and also loot people. When there's such frequent disconnections, why should I pay full amt? @ACTFibernet I really hope @airtelindia makes their Internet service available in my area (Kengunte, Nagarbhavi (Bengaluru) ). I want to switch from @ACTFibernet .
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sivas
(@qsiva) reported
@ACTFibernet any chance to pay the deposit for this connection, 114000000272 even for uselss shifting without any commonsense installed you are charging 400 bucks,how about my money hold with you for the past 3 years? no "help" desk id,no appellate officers not seen so far?
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manikanta jakkani
(@manikanta807) reported
from
Rājendranagar, Telangana
@ACTFibernet When? Tomorrow?? Arrange it asap and restore the internet immediately. I am sick of this worst service @ACTFibernet
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myHyderabad
(@Pytho_Grass) reported
@ACTFibernet is the worst internet service provider in Hyderabad. From yesterday my internet service got disrupted. 4th time in the last months. Till now this has not been resolved. When u r charging for 24x7 internet service, why not provide service around the clock?
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Jordan Wakefield 🔰 #GlazersOut
(@Jordan_W04) reported
Hi @ACTFibernet ticket number: SR10265261405107. I’m supposed to get a call back from someone to fix the issue but as soon as I pick up the call and give them info they disconnect the call. Is this the service I’m supposed to be going through as a customer? I have call recordings
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Magesh Subramanian
(@MageSubramanian) reported
@ACTFibernet After giving the rating and submitting the feedback the link even is not working
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nisar uddin siddiqui
(@nus09) reported
@ACTFibernet Have been waiting for technician's call since yesterday.. another waiting time for another call.. no resolution though... yikes..!!
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Shyamal
(@Shyamalkumar) reported
@ACTFibernet there's no internet connection since the past 5 hours and I have raised a complaint but there's no resolution. Ticket no. SR10165263208314. Either resolve it soon or i am switching to Jio fibre.
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SK🇮🇳
(@Pathetic_perso) reported
.@ACTFibernet its been 2 days since no internet in my place...Your customer service is worst. Still how long will you make customers wait?. Complaint raised 2 days ago ticket number : SR10165256919174
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infiredYeoja
(@bts0705) reported
To it everytime I call. Yet the next week it's the same problem. And every time I call the Kannada service is always busy 🙄 @ACTFibernet do you even have a Kannada Customer Care Service? If so, why are there only few of them? Hire more Kannada speaking employees.
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Prakash Thirupathi
(@Prakashthiru420) reported
from
Coimbatore, State of Tamil Nādu
@ACTFibernet Worst service never see before
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Mohd Imtiaz
(@MohdImtiazzz) reported
@ACTFibernet Worst Experience ever since 3 days no internet your field staff mr.jahaangeer is very rude n full egoist dont do his work n telling lies
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αμμώδης
(@ElonMus21455083) reported
My internet connection is not working for past 2 hours @ACTFibernet
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infiredYeoja
(@bts0705) reported
@airtelindia Please take the request and make airtel internet available in my area - Kengunte, Nagarbhavi Bengaluru. I really am fed up with @ACTFibernet and their stupid internet service.
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munishmuni
(@munishmuni4) reported
@ACTFibernet what type of worst provided is this, after paying the amount also no one is responding and no one is coming for installation, it’s totally fraud
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Maddy Degala
(@DEGALAMADDY) reported
Dear @ACTFibernet @ACTFibernetHYD even after asking you to deactivate my account before 10 days of billing date, you didn't do it and raised a new bill (I never pay it).Now, without my confirmation, you sent reactivation message. Is this your business tactic?
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Tirth Trivedi
(@TirthTrivedi21) reported
@ACTFibernet the most useless and worst internet FIBER brand 😡😡
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M. Rahul Yadav BJYM
(@mrahulyadav6) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10165267015524 has been registered. Our team will ensure fastest possible action Wantedly you people are removing my connection i won't understand why you people are doing like wrost service you people are giving day day
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Vinil Chandru
(@vinil_chandru) reported
@ACTFibernet It’s been more than 24 hours and internet is still down at my place - SR10265257666534.
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Praneshkumar
(@ppraneshkumar) reported
@ACTFibernet Worst customer service and worst connection. Internet Service gets disconnected every alternate week..
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Shaz
(@hailshaz) reported
@ACTFibernet Again there is no internet now....will this issue continue every weekend?
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Sherin Raj
(@cheenuwins) reported
@ACTFibernet learn to respect customer on call. Your agent Vignesh did a pathetic service. Need call back on Your ACT Fibernet Ticket no: SR10365264785672. You guys don't stick to your promises. I got a 150 rupees rental discount for 6 months from your retention team. Pls call.
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Arafat
(@arafatsj) reported
@ACTFibernet As @ACTFibernet isn’t nimble in response I called Subramani ACT area engineer on his mobile number ending with 42832 at 11:45 am and he too remained clueless on resolution. Pathetic service levels
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Varun
(@VarunJ7777) reported
@ACTFibernet i called and complained multiple times really lost my words and such a pathetic service.. SR10265231004764..
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infiredYeoja
(@bts0705) reported
@ACTFibernet ACT has the most pathetic internet service. I'm repeatedly calling them every week now because that's how frequent their disconnections are. The customer care is so useless and rude. I'm so tired of raising complaints every week. They tell they will put permanant fix
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AntirationalKD
(@AntirationalKD) reported
@ACTFibernet poor on committment. took the money from me yesterday and committed 12 pm installation and now they have just going on delaying. trust gone ! People, be careful in dealing with them.
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Praneshkumar
(@ppraneshkumar) reported
@ACTFibernet Worst customer service and worst connection. Internet Service gets disconnected every alternate week. Customer care person attends the call and keep speaking with someone else nearby in their regional language.
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Aruna Punn
(@ArunaPunn) reported
@ACTFibernet Again I had to reopen the ticket...again there Is no internet..and my box changes request was not processed........The worst people to work with
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nisar uddin siddiqui
(@nus09) reported
@ACTFibernet is there anyone to help for issues.. 2nd day without internet.. customer support is mot bothered.. reading same verbiages.. not sure in which world your technicians are.. they cannot fix the issue.. the kind of network ACT has you guys should be lot quick in resolvin