ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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GeVi
(@geetvin) reported
@ACTFibernet Can I please get some clarification/information/status report/problem resolution information. Why is the telephone number provided inaccessible?
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Anuvab Biswas
(@abiswas25) reported
@ACTFibernet Unable to reach customer support to reactivate my connection in Bangalore
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Harikesav Neithilath
(@hari_vijay) reported
@ACTFibernet is there any outage from your end? my internet is not working and also the application itself is not opening to raise the complaint please check and resolve the issue this is affecting our works
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Harshit Nayyar
(@HNayyar92) reported
@ACTFibernet Registered contact number-9716075958 Please contact on 9711165958 to attend this issue. City- New Delhi. Pleaee get this resolved ASAP
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Anubhav
(@Anubhav_hello) reported
@ACTFibernet credit card company asked me to contact merchant to reverse transaction. please help.
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The Joker
(@Justice4Sushi) reported
@ACTFibernet : When will you solve my issue dumbasses ,and why do you have to send a technician who ******* can't speak Hindi or English ,everytime there is a power cut my wifi goes to hell
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Riz G
(@ritesh_to) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call
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manikandan
(@manimcs) reported
@ACTFibernet Hi ACT, I have raised request for internet connection issue. it is been 3 days , nothing has been done from your end. I am tired of calling your customer care and hearing the same answer. SR 10354888685682 #worstservice #actcomplaint
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Pratyush Poddar
(@wrick7132) reported
@ACTFibernet No Internet for 2 days and counting. Called the customer care over 10 times. False promises to get callback from supervisors 5 times. No one has contacted me yet trying to resolve the issue. No technician as showed up either. Horrible service provider. #actsucks
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suraj agrawal
(@suraj99) reported
@ACTFibernet Very bad service from act. And very nad service from employees.. if we take connection from your agent than he takes response for connection. If we apply online and make payment they will tell you to contact customer care
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Praku
(@pkarni) reported
@ACTFibernet It's restored now. You can inform the field engineer accordingly. ACT disconnections and down times have caused serious loss of business hours to me. Hence kindly provide me waiver for this downtime. Let me know
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Saksham Bhatia
(@Saksham76699156) reported
@ACTFibernet I have talked to thr customer care service for like 20-30 times in the past 4 days but still the issue is not being taken seriously. My ticket no. is SR11054707593502. I need a technician ASAP.
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Revathi Rajeevan
(@RevathiRajeevan) reported
@tinucherian @ACTFibernet Terrible service.
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ಮರೀಚಿಕೆ
(@byraagi) reported
@ACTFibernet Disconnections have increased manyfold over last month. People are working from home and this is so painful and frustrating. I've been a loyal customer for more than 5 years now. Don't know long I can remain one 😡😡
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pradeep shetty
(@pradeep53549148) reported
@ACTFibernet what is your service SAT I never expected from you this type of service every one day after one day you are disconnecting internet for 24 hours when will resolve this issue and worst and you are not providing for free I am paying for you you must give good service
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The Joker
(@Justice4Sushi) reported
@ACTFibernet : Your people come and they say we won't do anything you call the technician,we can't do anything blah blah ,then why did they put a wire in my switch board and ****** my wifi setup that it is not working through UPS
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sumedha govindaraya
(@GSumedha) reported
@ACTFibernet With your connection , attitude of technicians who has no skill to fix issue and abuse when raised multiple cases because he kept closing without resolution, there is no peace!
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NitishHDesai
(@nitishhdesai) reported
@ACTFibernet Better refund my money. I haven't used ur service and u can take back ur router and wires. Initially Act guy said u guys use fiber cables and later he installed copper wire & went. Such a bad experience. Never ever I will recommend this stupid broadband to anyone. #ACTFibernet
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Prakash.S.R
(@prakashsr) reported
@ACTFibernet internet not working, app also not working. Customer care call also not working. What's happening?
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shaik rizwan uddin
(@shaik_rizwan90) reported
@ACTFibernet Your Team closing the tickets without resolving the issues...when i re-opened it, it again got closed.... 🤦♂🤦♂
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suraj agrawal
(@suraj99) reported
@ACTFibernet very bad service.the installation of my account bis not done yet .. as your agent told me it will be installed yesterday evey only. Still its not installed.
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SUDHIR Devadiga
(@SudhirMudrady) reported
@ACTFibernet one of my friend paid advance for 6 month for new connection on 30th March.! Till today no one responded from your side..! Kindly support. Account no: 102545024136
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The Joker
(@Justice4Sushi) reported
@ACTFibernet :test your customer care service yourself aur fir aag laga dena usme, ********
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BIBHUPRASAD SAHU
(@imAWARAPANBIBHU) reported
@ACTFibernet Sr10254947712559. Please take a look into this. I've paid all pending billed amount. I don't understand why #ACTFibernet is disconnecting my net over and over again. I am not able to work properly. Please #Help
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Kittu
(@krishnamalepati) reported
@ACTFibernet In last couple of days this is second ticket raised. Not sure of the problem. Kindly rectify it asap
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The Joker
(@Justice4Sushi) reported
@ACTFibernet : horrible service ,there customer care number never works, a person came made such changes,everytime power cut ,my WIFI goes to hell,my UPS useless despite being at home ,*******
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BIBHUPRASAD SAHU
(@imAWARAPANBIBHU) reported
@ACTFibernet @ACTFibernet I have already paid all pending bill amount. Still #ACTfibernet is getting disconnected every now and then. Please don't do this. Please scale and improve service. Kindly take action and resolve this issue ASAP. #Help
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Preksha Bansal
(@prekbansal) reported
@ACTFibernet We have had an outage of 24hrs now, for a broadband company this is ridiculous. How do you justify this to your customers. This has repeatedly occurred for the last few months, and every time its a server problem. How can it not be fixed?
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suraj agrawal
(@suraj99) reported
@ACTFibernet I tried calling customer care 2 times. But no call back from your team.. take money and than no response to customer is your companies moto
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NitishHDesai
(@nitishhdesai) reported
@ACTFibernet shared details to u. wave me 2 days off. Worst of worst service. First impression is always best impression and in ur case it's worth impression. I should have opted other broadband service. U guys are not trustworthy, sincere and honesty. #ACTFibernet