ACT

ACT Outage Report

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

ACT Outage Chart 12/11/2025 23:15

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Will ACT compensate me for the outage?

The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Bengaluru, Coimbatore, Chennai, Hyderabad, New Delhi, Srīperumbūdūr, Ajmer, Mumbai, Lucknow, Uppiliyapuram, Kolhāpur, Tanjore, Ahmedabad, Mohali and Gurgaon.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaBengaluru Internet
IndiaCoimbatore Internet
IndiaChennai Wi-fi
IndiaBengaluru Internet
IndiaBengaluru Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • anil_adigopula Anil Adigopula (@anil_adigopula) reported

    @srib4ufrnd @ACTFibernet Hey Sreedhar, Act is becoming worst in Bengaluru. Where as Airtel is very good reasonable price. I would suggest you close ACT and take airtel for your new location

  • SRKhanda Raina (@SRKhanda) reported

    @ACTFibernet please have someone who can actually help contact me as several calls to your customer care have been of no use. I asked your customer care to disconnect/stop my prepaid connection as due to COVID I am not in the place where connection was taken. I was told since

  • Monalis68823245 Monalisa Dey (@Monalis68823245) reported from Bengaluru, State of Karnataka

    @bada_paww @ACTFibernet where is your service my internet is off for two days and noone is connecting w me ?

  • sumantharamadi Sumanth Aramadi H R (@sumantharamadi) reported

    @ACTFibernet Hello, you have not provided any prior information about maintenance. Now after you guys have finished the so called maintenance, our whole building is without internet for past 3hrs and it will take further 3hrs to fix as per tech team! What nonsense is this!😡

  • Maria000000117 Maria (@Maria000000117) reported

    @ACTFibernet My internet is not working for the past few hours. I've raised complaint and there's no resolution till now. This is the third time happening in just this month. If you do not fix the internet within 2 hours, I'm cancelling the connection & switching to different ISP

  • Monalis68823245 Monalisa Dey (@Monalis68823245) reported from Bengaluru, State of Karnataka

    @ACTFibernet Still noone has contacted or resolved my issue. I am having office it's being difficult since two days now. Can't you resolve it ?

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet internet not working

  • Monalis68823245 Monalisa Dey (@Monalis68823245) reported from Bengaluru, State of Karnataka

    @ACTFibernet Do you not stop ppl's internet if they don't pay you ? I paid you before due date everytime. Why can't u help me.

  • swetha1202 madhavi swetha (@swetha1202) reported

    Why too much of worest internet service going on @rocktowncoly no networks like @ACTFibernet nor @HathwayBrdband are not caring nor responding to customer after amount paid is ths the way services are given to customers very worest broadband services 😢😢😡😡

  • srib4ufrnd Sreedhar Reddy V (@srib4ufrnd) reported

    @ACTFibernet Worst customer service. Insulting customers by disconnecting. Made false promises, Treating customers as slaves even after taking money for service. All big companies paid the price for insulting customer. wish Act will pay the price and i wil influence to my level

  • VlCKY__264 Vicky (@VlCKY__264) reported

    @gayatri008_16 @ACTFibernet Using Jio fibernet from the Last 10 months .. not even a single day i faced net issues..

  • brajendakr Kumar (@brajendakr) reported

    @ACTFibernet my internet is not working.i am working from and my issue ll resolve tomorrow.c u plz take high priority Your request SR10262326067022 is tentatively expected to be resolved by 9/16/2021 02:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app

  • imdalmighty OldMonk (@imdalmighty) reported

    @ACTFibernet Its been 6 days I have raised complaint to change my plan and finally it was changed yesterday Meanwhile I have shifted to airtel xtream fiber,it was installed n started using it.They have done everything in a day No wonder ACT losing its market. Excellent service

  • brajendakr Kumar (@brajendakr) reported

    @ACTFibernet can you please share the customer care number still nobody address the issue

  • ManuReddy22 Indian Reddy (@ManuReddy22) reported

    @ACTFibernet Not resolved yet, someone called me and told that I'll be getting a callback in 20minutes or so in the morning but no update yet, please call me or let me know if I can callback to said number for the resolution.

  • shaanteshkr shanteshkr (@shaanteshkr) reported

    @ACTFibernet Cancel the subscription and refund the amount. Jyada ho gaya ab.

  • ash_p92 Ashwini Prabhu (@ash_p92) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Paid for a new connection 3 days ago. The person is unresponsive since then and no follow ups or updates. Horrible #CustomerService at your end! #unacceptable #badservice

  • nrameshb1 ramesh nidadavolu (@nrameshb1) reported

    @ACTFibernet Asking to DM the number and even after that no resolution of complaint . you guys are proving to be the worst customer service ever

  • Pampatwar Bharadwaj (@Pampatwar) reported

    @ACTFibernet On what basis they look? Your customer care personnel’s are dropping the calls…

  • Monalis68823245 Monalisa Dey (@Monalis68823245) reported from Bengaluru, State of Karnataka

    @ACTFibernet my internet is not working still and I have not received any help yet. @jagograhakjago

  • KanchanaBhat2 Kanchana Bhat (@KanchanaBhat2) reported

    @ACTFibernet I am unable to raise a request for relocation in Bangalore City. since last one week. We were able to tranfer other dth connection and other stuff. Better to cancel the connection because I am finding the worse response from your call center.

  • KSramchandani Kapil (@KSramchandani) reported

    @ACTFibernet Still waiting for the reply from your side for my issue

  • spartha80 Sudarshan Parthasarathy (@spartha80) reported

    @ACTFibernet broadband is down from 2pm yesterday. Multiple connections are affected in our apartment. Ticket number SR10262284923072. This delay is not acceptable and there is no update as to when the connection will be restored.

  • ManoharaLeelad1 Manohara Leeladhar (@ManoharaLeelad1) reported

    Been waiting for a call back since 4 days to resolve some issue but none responded @ACTFibernet

  • Pampatwar Bharadwaj (@Pampatwar) reported

    @ACTFibernet customer service became very worst and your people are not standing on their promises, and dropping the calls in between. How do I get my #refund?

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet internet not working, it has become every day problem

  • BAReDDy_ BAReDDy (@BAReDDy_) reported

    @VlCKY__264 @gayatri008_16 @ACTFibernet Same here no issues since new connection

  • sharan_kour Sharan_j_kour (@sharan_kour) reported

    @ACTFibernet So today is the last day to pay the dues. And my query is still not resolved. And I won't pay you the penny until you guys remove the useless charges. If you want to take the connection down. You guys are most welcome.

  • yoganath yoganath (@yoganath) reported

    @ACTFibernet Your request SR10262243180822 is tentatively expected to be resolved by 9/14/2021 07:00:00 PM (MM/DD/YYYY). No proper response from Customer care and no one contacted me to update the status.#ACTFibernet #badservice

  • RaviKir12199468 Ravi karimnagar (@RaviKir12199468) reported

    @Mahi0x00 @ACTFibernet since morning not yet resolved. Missed my meetings badly poor service.