ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Madurai, Visakhapatnam, Pune, Chennai, Hyderabad, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur, Ludhiāna, Delhi and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Madurai |
Total Blackout | |
| Visakhapatnam |
Internet | |
| Pune |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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muthu
(@mercedesgmk) reported
@ACTFibernet Again same issue today.. Will ACT give me Permanent fix??
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POOJA CHAT
(@pchat09) reported
@ACTFibernet Want to lodge grivence with the way your customer executives have delt with a reference. Have reffered my friend. She has been getting non stop calls and worth the executive didn't give any benifit so whats the point of referal?
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mohan venkat krishna
(@MOHNAVENKATKRIS) reported
@DoT_India @TRAI @ACTFibernet why this Ticket SR10163640160174 is getting closed, without resolution of the issue, I did not recived the refund to my bank account till date, from past 30-months, iam not receiving the power supply dues,
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26 🇮🇳
(@thee2610) reported
@ACTFibernet no response yet it is being 3days there is no option in app also to contact customer support
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swaroop
(@swaroopRaGe) reported
@ACTFibernet been more than 48 hours and technical team still making excuses for internet not working. Please tell a supervisor to contact me today or face is in court. Reference number SR10263693190944 Please never buy this companies services
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Ankit Verma
(@ankitverma1011) reported
@ACTFibernet ticket no. SR10263699868074 issue hasn't been resolved yet. Not internet since yesterday. Expecting quick action.
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sri
(@ShrisanjivSri) reported
@ACTFibernet Your internet connection is not working since 1 week. Hyderabad..Dwarak
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Pardha Saradhi
(@_Saradhi_) reported
@ACTFibernet my issue was still not resolved, but the ticket was closed twice, I’m stuck for help to clear my due.
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Tarun Kumar Sagar
(@itarunsagar) reported
@ACTFibernet My id 101598812585. I'm having connectivity issue from past 2 days and your customer care executives are unable to rectify my issue from past 2 days. What should I do now??
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Vishal Aswath
(@AswathVishal) reported
@ACTFibernet the most terrible service in the galaxy. We have subscribed for ACT Blaze and have been receiving speeds of only 6-7mbps over the last few days. It makes working from home almost impossible! +91 7358718063 was attending to us then suddenly it changed to 8220431829
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Rajesh Kumar
(@rajeshsahu910) reported
@ACTFibernet struggling with your poor service in metro city like Bengaluru, area poc asked me to change router, bought new one speed is still the same and now internet is also not working!! Do you even monitor your staff? my a/c 10216286654
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sai kiran sawapure
(@SawapureSai) reported
@ACTFibernet @PSudugu Issue reappears again today. Still same response from team(wait for 24hrs) This is really not good feedback from customer you receive every-time. Isn’t there a permanent fix for it??
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ok PK
(@designeddevil) reported
@ACTFibernet can’t be expensive and ****. Fix either one yo
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mohan venkat krishna
(@MOHNAVENKATKRIS) reported
@ACTFibernet from December,2019 to November,2021 plus previously 6-months amount before my #ActAccoutDisconnection , shows what a negligence you people are making, @ACTFibernet Burglars, basterds, remove you garbage from my site immediately, nor else i will burn all your
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Mohammed samiuddin
(@Mohamme29606660) reported
@ACTFibernet Your service sucks.. I have an on going Internet issue and I raise ticket every week to resolve it... At least one day in a week I will not have Internet at place.... Believe me your customer service team don't now how to talk and they will hang up calls on ur face
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Chandra Mouli
(@Chandra05283337) reported
@ACTFibernet one of the worst internet and customer service. I ve raised ticket for the issue and no one showed up. It's been more than 4 days. When I call customer service, they lift and then cut my call. @Consumer2Court can help me in this.
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Mohammed samiuddin
(@Mohamme29606660) reported
@ACTFibernet in continuing my previous this is the ticket number SR10163700032024..... The commitment made by your service team are fake...#poorservice #fakepromise #
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Tushar Lomas
(@LomasTushar) reported
Worst service by @ACTFibernet. By the next I have to think twice before I recommend them to someone. I raised a shifting request on 11th nov. Till today has been resolved the only thing that I am getting is fake concerns and promises I don’t know how you gonna fix it.
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Ritik Bhatnagar
(@RitikBhatnaga16) reported
@ACTFibernet Awaiting response , its very disappointed to say that you are not concerned about customer complaint. @ACTFibernet @ACTFibernetHYD
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Chaitu
(@Chaitu4788) reported
@ACTFibernet Stop useless time pass calling and start productive calling to resolve customer queries
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Mohammed samiuddin
(@Mohamme29606660) reported
@ACTFibernet @ACTFibernet this is an ongoing issue, I assume that your engineer is unable to diagnose the issue, he/she is unable to give a proper resolution to it.... If this can't be resolved please refund my money I will get new connection from Airtel or Jio
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mohd moiz
(@MdPatel_285) reported
Once again I request the @ACTFibernet @ACTFibernetHYD can you please let me know the issue I'm facing can i get resolved by your technical team or else any other option for me..
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Prrateeik Suri
(@prtksri) reported
Dear @ACTFibernet please tell me how the hell am I suppose to use my internet without a ROUTER. Your team came to install a new connection but never got a router. 2 days have already passed and have got no router but a HANGING WIRE. 2 days wasted from my subscription also.
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Lohith
(@Lohith_Hebbur) reported
@SandyMohanG, @ACTFibernet. The frequency in which The complaints were registered is a clear indication of ACT service. week back the speed issues & now the internet only not working. What a great service for an hefty plan. Is this how the service is offered from ACT. Very bad🙏
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Abhi 🌐
(@laghateabhi) reported
@ACTFibernet Hi @ACTFibernet. Again ACT is down. Can you please check again.
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Praku
(@pkarni) reported
@ACTFibernet Do you care?? No internet 24 hours now. What kind of unreliable service is this?? Can you expedite ? Work from home is hampered. If you can't solve then get out of this business. #AcTfail SR10263694076024
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Saiviteᴿᵃᵈʰᵉˢʰʸᵃᵐ💞
(@shiv__P) reported
@ACTFibernet @sachdevss2 WORSTTTTTT SERVICE AS ALWAYS
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DKP
(@DKP84526645) reported
@ACTFibernet i had a very unpleasant and frightening conversation with your customer care representative Aravind. They are not offering me the said waiver and now when I complaint about it, they have already disconnected my account even though my due date is today
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mohan venkat krishna
(@MOHNAVENKATKRIS) reported
you thieves @ACTFibernet stealing power from my nearer and not paying me the amout, even after rasing complaint multiple times, and making tweets multiple times regards the same concern issue, still there is no proper response or resolution for this,
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Srikanth Kalale
(@kalale_srikanth) reported
@JioCare If issue doesn't resolve quickly we will contact @airtelindia or @ACTFibernet