ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
from
Annāram, Telangana
@ACTFibernet More than 24 hours issue still not resolved! ACT NOW!!!!
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Shravan Kumar
(@Shravan28010082) reported
@ACTFibernet @ACTFibernetHYD SR10160720032512 its been 40 hour's no one reached out to me. Why it is not resolved. I have not expected this kind of service from @ACTFibernet and I am not happy with your service.
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Sibi Sivadasan
(@sibisiva46) reported
@ACTFibernet I was told that the battery would not be changed for a single connection . This level professionalism from not was expected . You just lost a loyal customer and hopefully many others after I tell them about the company ethics . Pathetic !!
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Avik Chakraborty
(@Avik_C007) reported
@ACTFibernet I have trying to disconnect my services from the last 7 days, but you guys are always coming up with baseless suggestions and finally saying that the connection will stay and closed the ticket. Very well then. I will make sure I never use ACT ever again in my life.
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Shiva Shankar
(@MadhuriShiva) reported
@ACTFibernet , fiber issue is there at my area, customer care saying will take 24 hours time to fix, is this really good service. I have lot of priority tasks all I lost..Act os the responsible for this loss..this is really bad. Please respond to it...
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Simmeran Sareen
(@SimmeranSareen) reported
@ACTFibernet When and how will you schedule a callback? Do you have my phone number or the number for my complaint? Is there anything you have thus far?
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abhilash yerramilli
(@abhilashhopes) reported
@ACTFibernet , the connection has been down since 5PM yesterday and no response from the support. Ticket number is SR10160780502472. The service has been worse in the recent times.
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Sanjay Tripathi
(@Sanjay2to2) reported
@ACTFibernet The internet issue has been resolved after 35 hrs but I had another request raised to remove the extra box installed at my terrace which has been unattended since last 10 days and tickets are being closed without interaction.
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Siddhartha
(@pessiddhartha) reported
@ACTFibernet again connection is having issues. If you cannot provide uninterrupted services let me know. Will change the provider. Worst service. Added to this your team will hesitate to provide refund for connectivity issues which is troubling me for the past few days.
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pranjal joshi
(@pranz_2005) reported
@ACTFibernet How much time do you need? Is this your customer support? Pathetic @ACTFibernet
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பரமேஸ்வரன்
(@Parames0593) reported
@Ajay_Tweetz @i_StylePaandi Don't go for @ACTFibernet worst customer care. Billing team person is shouting at me
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Srikanth
(@Srikant58688117) reported
@ACTFibernet Such a bad customer service you people have in Hyderabad I have taken new connection 2 months back with your branded router paying 2500 and installation charges since last month I have lost connection I have given complaint also. They say I don’t have feasibility.
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Guruprasad 🇮🇳 🇮🇳
(@mysoreguru) reported
@ACTFibernet It's a uselss one... I always receive a callback after 8 hours to check if the issue has been resolved... So usually it takes 8 hours for the resolution and within next 3 days the issue re-surfaces again...
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Pawan
(@Pawan79969966) reported
@ACTFibernet @ACTBroadbandIn @ActfiberC - As discussed yesterday, I have the recorded voice call of agent where he has given commitment that charges which are put will be wavied off. Please take this on serious note, if this is not working I'm happy to go other ISP
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Guruprasad 🇮🇳 🇮🇳
(@mysoreguru) reported
@ACTFibernet, How can you be so consistent in your pathetic services. Your services are down again... I had raised a request just 3 days ago and now again... This is the third time in last one week. You people are taking us for a ride... A/c No: 102347249453
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Srikumar Baggri 🇮🇳
(@SrikumarBaggri) reported
@GaneshP22518972 @ACTFibernet Facing same issue no wifi for last 28 hours !!!
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murugan
(@muruganmse) reported
@ACTFibernet I have act connection and I am raising ticket for every week for network problems (internet not working).please provide procedure for cancel my subscription.planning to move another network.
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adithya rao
(@adithya_28) reported
@ACTFibernet trying to connect your call center for the SR10160772240043. Need to close the connection. But it always says there are 10 ppl in line and my call drops after 10min. Please help.
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Shariq UR
(@ShariqUR1) reported
@ACTFibernet Requested for shifting 1 month ago. Still not shifted. Technicians call and ask for location only to tell me they are not in-charge for the area. Multiple requests registered. No resolution yet. Either Act has incapable staff or they just don't want to work😤
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Simmeran Sareen
(@SimmeranSareen) reported
@ACTFibernet The pinnacle of arrogance! My internet has been down since yesterday. When I called customer service, the representative was rude. They will put the phone on hold and remain silent when asked for the name of an executive. Is this your company's policy? If so, why?
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krishna prasad Ravur
(@rkp398) reported
@ACTFibernet Even then no one contacted me. If someone present I customer care or billing team or escalation.. Please contact me
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Venu@Indian
(@VenuIndian007) reported
@ACTFibernet 10160719968702 at least try to fix this problem before you shut down ur business. Shame on u guys
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livethelife
(@madhusree2904) reported
@ACTFibernet This is not the Network Connection I required such a worst
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Gaurav Balani
(@Gaurav81374423) reported
@ACTFibernet I am done now. Please help me with process to close my account with ACT.
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பரமேஸ்வரன்
(@Parames0593) reported
Hi twitter guys please don't buy @ACTFibernet. Within a month a worst customer care services which I seen. Today the billing team person is shouting at me. Even if we escalate to nodal officer it is waste of team. Sales team said I got offer of 200 for 6 months.
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Imran
(@imranale) reported
@ACTFibernet need help. Your service has been deteriorating each passing day.
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abdulkazimkhan
(@abdulkazimkhan) reported
@ACTFibernet Dont give me excuses if you can provide area manager techinican number thats good other wise keep shut your mouth waste of service this connect net also
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Bharat Chakunta
(@BharatChakunta) reported
@ACTFibernet when will you resolve my issue - net is very very slow no response from any one
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பரமேஸ்வரன்
(@Parames0593) reported
@ACTFibernet If a person is not eligible for any offer means please convey it first for 1 month you gave wavier and next month saying not eligible is not fine. I have really very upset by your customer care services
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Mohd Sam
(@MohdSam81963594) reported
@ACTFibernetHYD @ACTFibernet @ActfiberC no internet since today morning, didn’t expect such bad service from act reg mobile no :9989940190