ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Pune, Coimbatore, Hyderabad, Jaipur, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
||
| Pune |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manjunathab
(@iamrbmanjunatha) reported
@ACTFibernet I am awaiting for a resolution since 15 days.. i have even paid the amount..
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ravi ladha
(@RV_alive) reported
Hi @ACTFibernet Team, My internet is unstable from last 1 week and it becomes very challenging to work with this speed. Please prioritize this request as it is a creating bad impression in front of colleagues as I have to inform them every now and then
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Omkarnath Giri
(@OmkarnathGiri) reported
@ACTFibernet please cancel my zee 5 subscription. I have been trying your landline but no answer. You haven't still settled my previous complain.
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Ankit Chowdhary
(@CraZyBoYANKIT) reported
@ACTFibernet Hi There, I have been a loyal customer for over 7 years but this has been the worst worst year of service and connectivity for me. I have paid for 3 months unfortunately and now regret as the speed and connectivity is not more than 1G that we get right now.
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet I work in night shift and I am wasting my time in talking to useless customer care where no one takes the responsibility to resolve the issue, by this my health is been ruined and facing health issue of this which j am going through. 9700659060
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet @airtelindia I have been using act fiber from past 10 years but never had issues with internet as apart of upgrading I have ordered a router from Act fiber page and paid 2999 on 28th of January and till now I haven't recived my router.
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet @ACTFibernet It is easy for you to say you regret but it's been close to half day and no one called me to address the issue,
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Srikant Bhagavatula
(@sribhagavat) reported
@ACTFibernet I am still waiting for some to call me and fix my issue
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Manjunathab
(@iamrbmanjunatha) reported
@ACTFibernet i have asked for a router replacement and i have paid for the same based on the customer service representative 15 days back.. no router still.. the internet speed is 150 Mbps under act blaze and i dont even get 5 Mbps. All tickets are automatically closed
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Gaurav Kumar
(@Aharyan06Me413) reported
Is someone Responsible in this company @ACTFibernet or not, whats happening with my complaint please update
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Hrishikesh
(@Hrishik83575761) reported
@ACTFibernet They didn't resolve but just marked as resolved this issue.
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SITARAM KHANDELWAL CA
(@casrkjpr) reported
@ACTFibernet Thank you for the reply. Hope, you will resolve the issue without any further delay. If , you are unable or not willing to provide Static IP and better services, please arrange to refund the money. I am extremely disappointed the kind of responses/non response from your staff.
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the unloved
(@Mohdomer247) reported
@ACTFibernet I am trying to contact customer service to degrade my existing plan.. There is an option for upgrade in APP then why not degrade? ?? Because of less usage.. But there is no response of mails, nor calls.. Please suggest a better way to connect act customer care.
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Pritam Gembali
(@pritamgembali) reported
@ACTFibernet unable to access internet since yesterday. Would like to understand why this is happening on a regular basis. Can someone please help me out?
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet I am going through lot of pain because of Act fiber net, because I am calling them 5 times and evrytime they say someone will call me but nothing ti now, people called to resolve the technical issues but not the router. Worst service in last 15 days.
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Srikant Bhagavatula
(@sribhagavat) reported
@ACTFibernet Your ACT Fibernet Ticket no:SR10252249690901 has been registered . Here is another ticket from this morning for the issue that started from Sunday 6th Feb ... Please stop closing the tickets and resolve the issue
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adil
(@Adilpasha999) reported
Hopeless customer service by #ACTfibernet #Actcorp #actinternet in bangalore. Biggest cheaters. I'm still waiting for a call about my complaint but nobody bothered.
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Gaurav Kumar
(@Aharyan06Me413) reported
Its been almost 18 hours but the status is still work in progress, but you guys don't bother. Pathetic Service @ACTFibernet please update me with the forfeit process of your broadband service.
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prithvi
(@venkatprithvip) reported
@ACTFibernet please reply to the email I sent. Very bad service from your side
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet I am in a situation to complaint against you guys on public forum and sue to the court, because you have made my life miserable and horrible, no one in company is ready to help. I don't recommend people from now. 9700659060
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet I haven't seen a company with this kind of service and that too someone who is been with them for more than 10 years, it is totally disregard disrespect towards me, people are rude and argue that my router amount is adjusted to monthly without my concern. 9700659060
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பா.தினேஷ்
(@dineshbala89) reported
@ACTFibernet Hello, I surrendered/terminated my broadband connection because of your poor customer support. I’m receiving several automated calls from your end daily regarding reconnection. Stop call to my number, it’s a kind of call harassment. I raised this concerns many times.
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rahul rp
(@rprahul1) reported
@ACTFibernet Interet is down since yesterday.. Need the internet to work. Please help!!
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TheCynist
(@keshavbr2020) reported
@ACTFibernet pathetic speeds from ACT!! Also in the chat box on your website u don't have an option to complain against the internet speed!! Kindly fix it!!
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Nithin Kulenur
(@N3nkulenur) reported
@ACTFibernet Mr Sundar Raju , I have been complaining for box shifting issue from last 1 month and drafted 15 emails , your pathetic customer services are not taking any action. Appreciate if could look into it. Tired of writing an emails to ur team.
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Gurram Madhu Sudhan
(@sudhanmad) reported
@ACTFibernet If you cannot provide a solution to the customer but you know very well to send messages about the due date and disconnection of services if we delay for 2 to 3 days, now it's been 15 days what the hell are you doing, just warming the chair in the office.9700659060
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Bharat Singh
(@RiskJockey) reported
@ACTFibernet the pure ****. You should go out of business. Half of the time it stays down in Hyderabad. I recommend not installing their shitty service at your home.
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Prajyoth Thota
(@Prajyoth_Thota) reported
@ACTFibernet been "internet-less" since yesterday. Very poor response from the team! Planning to get a broadband connection? @ACTFibernet is NOT the way to go...
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Manoj Kumar Govindan
(@ManojKumarGovin) reported
@JioCare typically @ACTFibernet takes 1 hour to fix any internet related issues. Whenever internet issues in jio, it takes 2 to 3 days to fix. Your engineers come after heavy follow-ups and complaints only. At this situation, people heavily dependent on internet and ur ser bad L
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.
(@FASAKFK) reported
@ACTFibernet Idiots, you guys closed the service request without resolving the issue. How ridiculous! And so far, none of your executives has contacted me. Time to quit your shitty service