ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Coimbatore, Hyderabad, Jaipur, Bengaluru, Chennai, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Coimbatore |
Internet | |
| Hyderabad |
Wi-fi | |
| Jaipur |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Roshan
(@SamR0ck) reported
@ACTFibernet Is there an outage in Bangalore? Broadband is suddenly down, I can't even login to your app to register a complain.. says no network found(connecting via phone network)!
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SANJAY GANDHI
(@sanjaygandhig) reported
@ACTFibernet this is the worst connection. Every day there is disconnection. Why should I lose valuable weekend due to worst ACT connection.
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elaiya raja
(@gpelaiya) reported
@ACTFibernet It's too bad
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guru kiran
(@gurukiran949) reported
@ACTFibernet Hi I’ve booked a Act connection for yesterday , it’s been 2 days no service person had called me and visited yet! It’s such an pathetic service how come an huge service provider on market can provide such an poor service to customers my CAF no: 102664869806 resolve!
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Lavanya / லாவண்யா
(@lavanyad) reported
@ACTFibernet I have sent emails, trying to countermand the previous decision but no luck as no such option exists in your list of options to click. What a shambles! I'm glad I am not your customer any longer. In a country like ours, to move to 100% online 'service' is rubbish!
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Ravi
(@Raviys20) reported
@ACTFibernet I am a disgusted loyal customer of ACT. I upgrade plan, pay 6 months in advance & all I get are headaches. Have raised a complaint. Can someone resolve this fully & completely & immediately. Pls do not test the patience of your customers.
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Shakti Rathore
(@LordRathore) reported
@Sanjay_Pinto @ACTFibernet Happened to use it last month during a trip. Very unstable n unreliable.
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Arun Nirmal
(@anirmal) reported
@ACTFibernet @consumercourtin No issue has been resolved. That is a joke. After collecting the charges for the connection, and one month subscription charges, not even the router was provided..it's just easy to keep closing support requests rather than addressing customer issues right?!
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Dharani Dharani
(@Dharani04523589) reported
@ACTFibernet FED up with internet connection issues, only interrupted services, ACT team sleeping not active in providing service. No one is bothered to take action for hassle free service. However, timely bills are collected with prior 10days notice period. Time to say goodbye.
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SANJAY PINTO
(@Sanjay_Pinto) reported
@ACTFibernet It's over. Got another service provider. Please process my pro rata refund.
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spicy butterball
(@difcultzwoman) reported
@ACTFibernet I have sent you the details & requirements, please help me renew the connection with monthly plan
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Mudee
(@MudeeMeer) reported
@ACTFibernet I feel cheated and disgusted by this internet connection. It has been 3 days since the Internet has been down and you can't even call these guys because nobody picks up the phone. You should disconnect this useless service and refund your entire payment.
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Vijay
(@vijaypythonx) reported
@Sanjay_Pinto @ACTFibernet Had similar experience. Discontinued their service long time back.
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ
(@prajaspandanaa) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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Pranav
(@PranavTweetz) reported
@ACTFibernet Barely 24 hours since the issue was "resolved" no internet connection again. Can't believe you guys are getting away with this.
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Arun Nirmal
(@anirmal) reported
@ACTFibernet @consumercourtin Nothing has happened since the last tweet ot support request on your app..
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Sachidanandini Goberu
(@Nandinigoberu) reported
@ACTFibernet @ACTFibernetHYD Again internet is not working today, I dont understand why only on sundays it goes down... It is happening third time for us now. I have sent direct message, please check n respond. I feel it would be better to change provider.
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Mahipal Singh Rawat
(@MahipalPrithvi) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet my Complaint no SR11066499433964. Regret to say that every month we are facing this type of problem and your Team takes almost 1 day for solving this problem. 🤔😞
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Sachidanandini Goberu
(@Nandinigoberu) reported
This is really insane. Expected resolution time is 07.30 PM today. Seriously whole day we have to suffer without internet but will have to pay Total Bill on or before 10th of every month? @ACTFibernet @Bidhubhusan1984 #worstACTFibernetService
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Bhaskar Desharaju
(@bhaskar39) reported
@ACTFibernet I am fed up with your sorrys and service as well.
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JP02
(@jdsouza02) reported
@chennaiactfiber @ACTFibernet : Trying to get someone to fix what seems to be a broken cable(helpdesk info) for the last 24 hrs only to be told it's being escalated. The deadline keeps getting revised after i call the helpdesk. It's an insane amount of time to fix a broken cable
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Abhishek Srivastava
(@a_bhi_75) reported
@ACTFibernet Issue was resolved a day after that thanks.
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ಅನ್ಯಾಯದ ವಿರುದ್ಧ
(@prajaspandanaa) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet we have more than 15 ACT Connections around banglore when we Raised Request network services issues related very very delay so we consider this is a irresponsible service however pls improve in future and pls respond as possible shorter time
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$HAMIM
(@sayedsaz) reported
@ACTFibernet Internet isn't working from morning and its 11:00am and the internet is still not restored, its becoming a trend now and every week 2 3 days there will be internet issue.
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kuthadiswathi
(@Swathisaisrika2) reported
@ACTFibernet Such an horrible experience.. Took fresh installation and paid total amount on 23/11.. After multiple complaints done also Still installation not done.. this is the service providing by Act Fibrenet to their Customers..😡😡
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purva
(@sunshinenrosees) reported
@ACTFibernet @BangaloreTimes1 @ACTFibernet the amount is 5.3 K, sales guy said if the internet doesn't work, they will refund the amount when I paid last Sunday. Now I have received another call that they will not refund. I have all the records and evidence.
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Bhaskar Desharaju
(@bhaskar39) reported
@ACTFibernet You don't care about our situation. Your executives are rude also. Please come and take your act box and I don't want to renew my subscription as well.
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🕉 INDIAN
(@mahen_mz) reported
@ACTFibernet What 3rd class services in 1 week 2nd complaint 2 days back repaired today again not working.pleqse cancel my connection and aarange refund Your ACT Fibernet Ticket no: SR10266501991584 has been registered. Our team will ensure fastest possible action
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elaiya raja
(@gpelaiya) reported
@ACTFibernet since 2 days internet is not working how many days it will take time to resolve??
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thisismt_
(@manishtirkey86) reported
@ACTFibernet need immediate attention on this SR SR10266500277674. Internet is down from long time. Fix it ASAP or remove your connection I will start using some other service provider.