ACT Outage Report
Why is my ACT service not working?
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Hyderabad, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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zoheb
(@zoheb54641087) reported
@ACTFibernet i have been using the service from past 13 years and the wire which was installed during my connection is not change yet . Don't you think it should be replaced as i see all the wire in depleted condition
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Ankith Mallipeddi
(@urstrulyAnkii) reported
@ACTFibernet @ACTFibernetHYD @ACTFibernet you have disconnected my service without issueing a refund......#fraudACTFibernet #Shameless #Actfiber
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OldMonk
(@imdalmighty) reported
@ACTFibernet I have raised a concern to change my plan and i was told it's gonna change in 24 hrs... Its been 2 days n no response from you folks. I am curious to know why do you need 2 days of time to change the plan. Atleast it's not a technical issue though
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Rajesh
(@rrajesh145) reported
@reliancejio People who are reading the tweets . Please don't go for Jio connection its worst customer service I even seen . I switch to @ACTFibernet that gives better service. Best thing is you can read all the comments below , you will find most of negative comments .
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Maa Tujhe Namaskar
(@SalamTuje) reported
@ACTFibernet @reliancejio how is your service in bangalore? How much speed you provide for a 300mbps connection?
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Gobinda Das
(@Gobinda43240666) reported
Connection at Banglaore,Jalahalli West is not working from 4 hours @ACTFibernet
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In a Flash
(@InaFlash14) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Hope so that atleast this time you guys will fix the issue and now my wifi is disconnected.
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Asifkabirkhan
(@Asifkabirkhan1) reported
@ACTFibernet from 2 days internet is not coming i have complaint but still they are saying tomorrow it will come from 4fays its been pending what the hell you guys is doing i dont understand Waste service waste employees
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Harjit Singh
(@ihs794) reported
@ACTFibernet Ask your manager to call me or else I’m going to consumer court you guys are not refunding my money just because your customer care executive tells me I was late in emailing about disconnection and then you guys took your time to disconnect the account and den bill was made
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NIRANJANKT
(@NIRANJANKT7) reported
@Moneypurseadv @ACTFibernet Yes Act response is very slow bhayya
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VB
(@vebe101) reported
@ACTFibernet Hello there . I do not have internet connection since morning. Can you please help here?!
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Murtaza Sariya
(@murrsariya) reported
@ACTFibernet Hello, please read my tweet again. Not expecting a generic response. I said that if my internet needs to be fixed by today. Because tomorrow it'll be the 4th day. And I don't want to use a service that has a outage for 4 days without being fixed.
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அந்துவன்💫
(@arunap1996) reported
One of the worst Fibernet I have ever experienced @ACTFibernet . My mobile internet is speed than @ACTFibernet . Complete waste of money. #ACTFibernet #TamilNadu #ActFibernet
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Avinash Kakkad
(@KakkadAvinash) reported
@ACTFibernet Pathetic word looks sober now if I have to describe service resolution by the @ACTFibernet. 4 days over since tkt raised
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Rishi🇮🇳
(@rishi403) reported
@ACTFibernet i want a disconnection of my account 110380408905b, i don't want to be a customer of ACT as of now. In the 1 last week this is the 2nd time your service is interrupted,and i am no longer bearing that ****,you and your executive is pathetic. Contact me at 8447361666
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Chiranjivi Naarsing
(@chiruchiranjivi) reported
@ACTFibernet Hello Team still issue not resolved plz consider this please as we are working from home @ACTFibernetHYD
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In a Flash
(@InaFlash14) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Pathetic service never expected this from ACT I am contacting you guys from last for 1 month for a small issue which I am facing and I've called you guys like 40 times but still my issue is not resolved are you guys do only fake promises and making a customers fool.
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Mr. D. Vijay Bhaskar
(@vb_vijaybaskar) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet one particular website is not working I Have sent the link through DM. Urgent pls attend it ASAP
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Amudha
(@amudha_h) reported
@ACTFibernet I am unable to contact the Act digital tv support center, It always redirects me to the Fibernet option. The representatives tried to redirect the call, but nothing worked. I dropped an email too, but no response. Could you help me here?
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Asifkabirkhan
(@Asifkabirkhan1) reported
@ACTFibernet just now i spoke to customer care he is saying tomorrow tomorrow from 4 days is the the way to treat the customer im working as work from home from 4days my work is being struck because of you #actfibrewaste
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SHAIK AASIF
(@shaik_aasif) reported
Worst broadband network in Telangana @HathwayBrdband #notohathwaybroadband If anyone planning to buy Hathway broadband pls better to go with @ACTFibernet or @airtelindia
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Hmad
(@Hmad27882923) reported
@ACTFibernet I requested for a new service, at the initial contact the representative said the connection will be available within 24hrs of payment, this is day 6 still no connection, I have been calling for the status nothing has been done as of now, so ridiculous,unprofessional
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Vinay Raj CH
(@Vinay87722503) reported
@InaFlash14 @ACTFibernet Yes I'm also in the same situation, my issue was not resolved from last 5 days and they are making fake promise and they are disconnected my call on face and they don't have patience with me, No service, no money worste customer service I have filed a case in consumers court.
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𝑺𝒓𝒊𝒅𝒉𝒂𝒓 𝑹𝒆𝒅𝒅𝒚
(@sridharreddy_3v) reported
@ACTFibernet The worst service experience im facing with your network support team, yesterday is the promised date but till now i didn't get any updates.
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सच्चाई का देवता
(@SachhaiKaDevta) reported
@ACTFibernet no its not solved... every two times ACT care will say now issue solved but it didnt... i m not going to renew plan.
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Harjit Singh
(@ihs794) reported
@ACTFibernet Is it my fault that a first time customer does not know the disconnection process and then instead of refunding me you are telling me your rules what will you get by keeping my amount for the service which I have unused seriously shame on you
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Akhil Mukkamala
(@AkhilMukkamala) reported
@ACTFibernet @ACTFibernet This hasn’t been fixed yet. Such a worst experience, had to do multiple followups.
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Rishi🇮🇳
(@rishi403) reported
@ACTFibernet i want a disconnection of my account 110380408905 , i don't want to be a customer of ACT as of now. In the 1 last week this is the 2nd time your service is interrupted,and i am no longer bearing that ****,you and your executive is pathetic. Contact me at 8447361666
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Vinay Raj CH
(@Vinay87722503) reported
@SalamTuje @ACTFibernet Mine also same issue,customer service is very very pathetic and this is very big sign that great Disaster is coming for act for sure because of they're are taking money and leaving with out resolution and they are disconnecting my call on face and they put number into black list
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KalyanChakravarthy M
(@kchakri234) reported
@ACTFibernet Team, once agbain the tickets are CLOSED, with out issues getting resolved