ACT service status: outage reports and connection issues
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Full Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (62%)
- Wi-fi (26%)
- Total Blackout (10%)
- E-mail (1%)
- TV (0%)
- Phone (0%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Dehra Dūn, Chennai, Chhindwāra, Hyderabad, Vijayawada, Visakhapatnam, Kolkata, Nashik, Delhi, Mumbai, Ahmedabad, Guwahati, Greater Noida, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 11 hours ago |
|
Dehra Dūn
|
Internet | 1 day ago |
|
Bengaluru
|
Internet | 1 day ago |
|
Bengaluru
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
Full Outage Map
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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HAMZA EQUBAL (@EqubalHamza) reportedVery disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this
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Muzammil (@Muzammil4802522) reported@ACTFibernet till now no one is visted the location i want you to send someone today or else i will change the broadband pathetic service
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Suchit Mishra (@SuchitMish35454) reported@ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService
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Poornima menon (@Poornimamenon10) reported@ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected
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Basavaraj (@BasavaMashette) reported@ACTFibernet How can someone close the ticket without even understanding the issue Now reopened.
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Shriyam Yagnik (@ShriyamYagnik) reported@ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???
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Meher Siva (@meher_siva) reported@ACTFibernet is the worst service provider you can ever opt. They talk more and do nothing. I paid ₹750 for Amazon Fire stick on 20th April. The same needs to be given with activation within 3 days at max. It's been more than 10 days and no response. Say no to @ACTFibernetHYD
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Rag Ani (@raga1921) reported@ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs
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Suchit Mishra (@SuchitMish35454) reported@ACTFibernet @VFSGlobal @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService
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gopianands (@gopianands) reported@ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.
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Ajay Verma (@vajay09101988) reported@ACTFibernet I don't want your sorry, I need a solution on fake and mis-selling. Or else I will file a case in consumer court and take you to the highest authority.
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Ritank Saxena (@ritank2102) reported@Airtel_Presence Mr Ajay V @airtelindia please start the process of removing your **** from my house it's been over a month I am struggling @ACTFibernet please connect at 7338151015 after 9 am Monday - Friday current location Bannerghatta road Bangalore omkar nagar syndicate bank colony.
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......
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Kunal Vijay Kapoor (@KunalVijay40479) reportedI wonder how irresponsible a brand like ACT Fiber could turn in AI Era. Wake up @ACTFibernet @ACTFibernetHYD All official channels emails bounce back although they list them on their official website. I pay for 500 mbps connection each month but get only 100 mbps speed as the internal wire which supports only 100 mbps speed never got changed on my new connection. Now when I complaint about speed issues the whole internet
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TheAngreziGhalib (@AngreziGhalib) reported@ACTFibernet Guys you must correct your service in all aspects. Neither your internet is good nor your customer care. Your team made disconnection after five days after failing to correct the issue. And now your customer care isn't answering call for refund. Moving to #Airtel
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet Residents of Sarovar Zenith facing internet issues... Srinivas not reachable... Very poor service. Call registered... What should customer do ???
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Rishi Anand Pandey (@PandeyRishii) reportedShameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao
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santosh kumar das (@santoshdas1984) reportedPathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -
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ADITYA TIWARI (@tiwari121291) reported@ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.
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VISHAL VAIBHAV (@vishalturnal) reported@ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.
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Subham Ashish (@subham133) reported@ACTFibernet You never update ETR And next check on my account evey month am raising minimum 2-3 ticket If you have stability issue let me know
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Kerensa Sheen (@kerri_cp18) reported@ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠
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Amit Kumar (@satyiki90) reported@ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation
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Salis (@salistrail) reported@ACTFibernet This installation is waiting for more than 24 hours. Who ******** going to address this ? Work Order WO102801560898
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Amit Kumar (@satyiki90) reported4. Due to this not able to login to app to track anything or login to website. 5. First customer care saying installation person calling other number. 6. After some time they said no record found. Not able to understand where is my money/installation or refund? @ACTFibernet
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JSM.Nadhan👨💻🥸 (@JSMNadhan07) reportedWorst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet very lousy service. Would never ever recommend to my worst enemies also.
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Xree (@Xreeoffl) reported@airtelindia @Airtel_Presence I want to take @ACTFibernet you better cancel as you are busy
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Suchit Mishra (@SuchitMish35454) reportedACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! @ACTFibernet #Lucknow #ConsumerCourt #BadService