ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Salem, Hyderabad, Warangal, Cochin, Chennai, Bengaluru, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Salem |
Internet | |
| Hyderabad |
Internet | |
| Warangal |
Internet | |
| Cochin |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit
(@Ch4Ankit) reported
@ACTFibernet cheap worst disgusting network.
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Prabhuanna
(@Sathish20708507) reported
@ACTFibernet we are facing connectivity problems every other day..resolve this urgently...worst experience...terrible service...not resolved even after our repeated complaints...
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harshz
(@harsha_crypto) reported
@ACTFibernet No communication as of now, can we expedite and resolve the issue asap
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Mario
(@Mario70108865) reported
@ACTFibernet Your request SR10158781106143 . This ticket has been wrongly closed by amar babu. How can he permanently close the ticket when issue is not fixed. Spoke to anoop today he informed he cannot open already closed complaint. Isn't this wrong?
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Ganesh V Hegde
(@meganeshvh) reported
@ACTFibernet Just fed up of your services. Last 15 days I have been raising complaints on my net not working when power goes off. Your technician just simply lied to me that he has replaced batteries, but nothing happened, problem still persists.
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Kiran
(@Kiran58689359) reported
@ACTFibernet You guys say any silly reasons and add exra charges every month. So, I can help you by not recommening my friends, family members and my contacts and I will promote you don't install this act fibernet
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priyesh
(@priyesh20177103) reported
@ACTFibernet Horrible service from ACT. I raised a request for internet shifting. it has been more than 4 days and no one has come for moving the connection. Customer service just doesn't want to help. Horribke service. If you cannot solve the request please cancel the service
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Arpana Thapa
(@ArpanaaThapa) reported
@ACTFibernet After I raised here on Twitter your field engineer visited and idk what he did. He was not ready to answer any questions and even.though issue was raised on 29th it looks like it wasn't investigated until yesterday. Now the issue is still intact one more fake commitment. Pathetic
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Sasikumar Ramamurthi
(@sasikumarnr) reported
@ACTFibernet connection down since one hour, whats more irritating is the way you designed your bot response..
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Syed Furqan Ahmed
(@iamsfa19) reported
@ACTFibernet There has been constant disruption in the connection here in Jp Nagar,Bangalore.Many complaints has been raised but this problem is intermittent. Really upsetting to see not keeping up on the promises made while taking new connection. No internet right now need help
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Ankit
(@Ch4Ankit) reported
@ACTFibernet cheap cheap cheapdidgusting network and service.
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rajeshreddy kunadi
(@5raj55) reported
@ACTFibernet I didn't asked for refund.. With out any communication to customer how u guys will do that
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Anshika
(@anshika16_) reported
Tip : Do not get @ACTFibernet if you are working/studying from home. Because you’ll have to keep running after them for ‘internet not working’ & they’ll say it won’t work for the next *5-6 DAYS* Pathetic service. Time to Switch :)
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AB
(@Bashabazouks) reported
.@ACTFibernet Why is your iPhone app asking me for camera permissions to register a complaint? How is that necessary?
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Gyan Chary
(@Im_GyanChary) reported
Pathetic service by @ACTFibernet . Every week we are raising a complaint. Every next day a new issue. If u cannot provide a proper service just shut the operations.
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Vamshi Krishna G
(@PharmAnaly) reported
@ACTFibernetHYD , @ACTFibernet I have given many complaints to your team. I am not getting internet service from past 15days. I came to from your actfiber staff that the cabels were cutoff, and power was switched off at junction box where the junction box was fixed.
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Sridhar Guzzu
(@sridharguzzu) reported
@ACTFibernet @TRAI It is really surprising that your service has no option to initiate a closure of the connection from either your website/mobile applications. The chat /voice support has limited options to work with existing connections and no option to start a custom chat.
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𝙎𝙖𝙪𝙧𝙖𝙫 𝙆𝙪𝙢𝙖𝙧
(@Sauravk63) reported
@ACTFibernet internet is down in my locality from last 12hrs and I can't get an update that when it'll be back, I'm worried right now as it is workday and I'm running my work laptop on my mobile hotspot and idk how long I can go like that.
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Sampan Arora
(@SampanArora) reported
@ACTFibernet Along with your ridiculous Internet service which fails after every 1 week is it like your networks are also down so that your Team is not able to contact me? It's been 48 hours your internet is not working. Please remove this pathetic service from my house.
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Mario
(@Mario70108865) reported
@ACTFibernet Two field engineers dayanand and amar babu have failed to diagnose the problem. No permanent solution from past 3 months
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Ayushi
(@auc_2512) reported
@ACTFibernet Customer care told me they will transfer my call and then they cut it. Such wonderful service after being on waiting for 10-15 mins!
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Adesh malik
(@Adeshmalik2) reported
Such a waste company @ACTFibernet . Even after lapse of 2 days 13 hours you could not rectify the issue of non connectivity, also could not respond to my messages. Can you check my previous tweets??? And your response to them???
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Teja
(@tejagurijala13) reported
@ACTFibernet Canel the zee5 subscription and auto renewal. Kindly resolve this issue.
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Muhsin Mk
(@Muhsi_57) reported
@ACTFibernet +916366826653 this is the engineer who has been assigned to fix my issue 2 days ago, he never called me , he blocked me when ever I call him to fix the issue he is so arrogant please take necessary actions on him! And somebody please DM the ceo's account !
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Mario
(@Mario70108865) reported
@ACTFibernet Your ticket no SR10158683626892 . This complaint is still not fixed. I am facing internet issue even now. Everytime I call they say it's junction box issue. Wrongly closed. PLEASE HELP
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Rahul
(@rahulpoddar77) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet consistency in services is becoming an issue, either the speed or link is down & today it's been down for 5 hrs with a fiber cut prob cited to me by CS. The BOT is bad, CS never has a update & they only raise SRs, local engg are never reachable.. Thinking of changing
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Debashish Parida
(@debashishparida) reported
@ACTFibernet - i called customer support to pause my account, and without any information, why you have registered it as a disconnection request? Good going with 5+ year old customer. Kudos!
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Ayushi
(@auc_2512) reported
@ACTFibernet When!? It's been not working for 12 hours now. Your customer call line is useless.
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Manish Manna
(@manishmanna) reported
from
Rājendranagar, Telangana
@ACTFibernet I'm relocating to another city and wish to terminate my connection. How to do it? No such option on the app.
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Lily
(@Lily65731835) reported
@ACTFibernet u and ur services sucks.... Highly disappointed.....