ACT Outage

@ACTFibernet Took ur intrnt connection after talking to ur executive i am unable to get xtra 1500 gb now after paying.u can check call record.Quiet frustrating opened 2 tickets still closed by u saying not eligible.False promise to customer by @ACTFibernet @jagograhakjago

@ACTFibernet I contacted customer care several times and all requests closed without resolution.

@ACTFibernet @JioCare @Airtel_Presence The Worst Service i have ever faced in my Life with Act fiber Never Ever Suggest any one to take their service...their team never ever respond to any calls...they make promises but all will be bull shit...@Airtel_Presence @JioCare please let me know if you can help me for new

@ACTFibernet I have discontinued the connection because your network in my building was damn bad. So kindly stop calling me for reconnection I am getting atleast 50 calls a day. If not then please let me know, I will look for the legal things.

@ACTFibernet My used id: 101361307972, Sangareddy, Hyderabad. The connection goes off when the power goes off. My important work is gone and bloody i had to wait. I am not paying for this type of shit. Claiming as a best service is not enough but showing is also important.

@ACTFibernet you are conveniently ignoring complaints. Shame on you! Your social media agent promised to get back to me in a couple hours and it’s been 4 days. How disrespectful you could be of your customers! I see why there is so much negative reviews about your company. #actfibernet WORST

@ACTFibernet SR10136226331042 Internet not working since yesterday, I have called customer care several times but problem not resolved, Expected resolution time is 28/02/2020 15:00, still no Internet. pathetic service .. #Actfibernet

@ACTFibernet First worst experience with you to resolve my issue for this called customer care many times still no response Check inbox shared all further details, Service Request No- SR10136004124384 dated 20/02/2020 and also informed to Nodal Team still no Response.

@ACTFibernet Internet is not working last 5 days at @saisunshinenagmani apartment and everyday i am calling and following up but everytime they are promising it will be resolve in couple of hours but there is not resolution till now. TT : SR10236137396852.

I don't know whether this @ACTFibernet have money to resolve it. Don't download app it's worst as no tracking what is happening. No technician follow up. Fed up with ACT.

@ACTFibernet Hello Team..Today I have taken new membership and 6 months plan in chennai.During payment executive told within one hour they are going to give connection.Once payment done executive is not responding to my calls.For new customer also no proper service.6 hrs complete

@ACTFibernet Can you help me in ticket numbers SR10236257184634, SR10236257184640 etc, atleast 10 more tickets with the same issue. your Customer care is unable to understand the issue, your technician is unable to fix the issue. 1.5 month issue. #worstCustomerServiceACT

.@ACTFibernet Account # 102011520818 - Not Working #ACTFibernet No joy with your support team.

@ACTFibernet guys, your incompetent staff have not been able to correct my address since 52 days. Customer care doesn’t arrange for a call back. Please arrange for a call back ASAP. DM me for my number.

@ACTFibernet It’s been more than a week that internet is not coming. Ive given complaint wvery day including yesterday and its nit yet fixed. Even after giving a complaint again yesterday, not a single call or technician has called.

I'm very awful to say that without providing any resolution, your service technician closed the service request for reconnection of Internet service,but your technician didn't visited the location and stating that there is no feasibility to provide connection.@ACTFibernet

@ACTFibernet Paid Rs:2300 for #ACTFibernet A/cNo 103015397641 for installation of GX box direct line. All hassale because, #ACT cannot provide you internet connectivity if your local electicity is down. Customers forced to burn their wallets for ACT's technical inefficiency. #DelhiRiotTruth

@ACTFibernet No technician visited my place, worst service. I want compensation for the days when the connectivity was not there. 5-7 days this month or next month I am moving out !!!! @ACTFibernet

Work from home & Children's Board Exams @ACTFibernet you make life so difficult. No connectivity and solution takes more than 3 hours is your response. Absolutely not acceptable. #nointernet #TFSA

@6prashu @ACTFibernet They are picking up calls on +917288999999 Thats where I raised request to remove this pathetic not working internet. Or try with different number maybe 😂 but make sure to raise refund request. why suffer!

@ACTFibernet It's 12 hours+ and still no resolution. Unbelievable!

@ACTFibernet no body is able to fix a router. They are asking me to buy one ..can you cancel my subscription please. Will use @airtelindia @airtelindia pls dm me I need broadband connection

@6prashu @ACTFibernet ask for refund and disconnect this pathetic service.

@ACTFibernet @airtelindia @JioCare Actfiber, Prospect # 101358491682, I have taken Giga [1GBPS] Connection and its been almost 10-12 Days n still they haven't given connection yet, made the payment and now if i call the Sales team guy who processed they never respond

@ACTFibernet Your service is pathetic! Before i made the payment the executives were so excited and responded instantly...after the payment no one picks the call for installation! Very bad service guys! #DigitalIndia #actfibernet

@umarkhan13 @ACTFibernet Ask for refund, its gonna get worse most probably. I have used for less than a month where internet was down total of 72+ hours, its unbelievable in capital city.

@ACTFibernet pls cancel my account ASAP!!! 103016093520

@ACTFibernet Hi support, We are completely unhappy and dis satisfied with your service.  It has been 24 hours and no resolution had  been made by your company and techincal staff. We lost internet from yesterday afternoon and customer care people are not providing any solution

@ACTFibernet thats so great that evry day u call them 4 internet not working, there executive comes nd bt irony is tht he sets d complaint to resldvd state b4 coming. And then leaves without resolving the issue. Untrained technician. Screwed with service.

@ACTFibernet Hi team, I'm trying to upgrade my plan but unable to do... Kindly help

Act ID102018390314 I m using act from last 18 months, I need to compln on daily basis stl reslutn is not done, charges are high service very bad, @ACTFibernet @telicomenikeshan

@ACTFibernet From last 2 weeks every alternate day my internet stops working & everytime I have raise complaints which takes 4-5 hours to resolve. Additionally i guess the no. Of tickets i have raised till are more than the total working days of net connection. Please help.

@cruisemaniac @bibhasdn @_swanand @beardonomics @ACTFibernet May be their internet is down as well 😂

@bibhasdn @_swanand @beardonomics @ACTFibernet Sad that all of us are ranting about it but @ACTFibernet won’t respond. Their customer support has gone down the drain. Given this shit show, I’m thinking Hathaway isn’t any different. Should try their network sometime!

@ACTFibernet @Jagdish96030238 Even ive not been getting the internet from a week. Ive called daily and act customer care agents named Pradeep, Vasu and Vignesh they have been directly hanging up. Vasu has been totally unprofessional pradeep hung up twice. Daily my tickets ate being closed without resolving.

@ACTFibernet ive been calling act daily from past few days as internet is not working from a week and your agents and supervisor named pradeep, vasu and vignesh have been hanging up. My email ID is an1ugupta@gmail you can check. I want them to be kicked out of the company.

@ACTFibernet : this is regarding ticket SR1023623639712. Why you want till tomorrow 6 pm to resolve it. From past two days no internet. In next one hour if my issue is not resolved then ask your technician to come and disconnect it

@ACTFibernet I'm experiencing issues frequently now! Sometimes battery is down during power cut, and sometimes the connection itself! With so much dependency on internet for my work, I will consider moving to other provider if this things continues. SR10236235233376 & more.

@ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

@ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

@ACTFibernet It is a fraud and cheat company in Bangalore. They are taking money from customer and after that harassing. Be careful, they will make you cheat any time.

@ACTFibernet I'm get 3 Mbps on 150 Mbps line. Internet was not working since yesterday, now it is connecting, but it is of no use. Please resolve. Ticket: SR10236199677382 has been Reopened.

@ACTFibernet @ACTFibernetHYD I haven't received any response or call back for the same. Kindly do needful by resolving this issue which had been pending form 23rd February.

@ACTFibernet Oh you just hope me not to have a bad experience but you always give one every alternate day

@aishwaryaBRao @ACTFibernet Call customer care and ask for refund dude, I just did it.

@ISHWARABHATK @ACTFibernet Call customer care and ask for closure and refund. I just did it. #ACTsucks

@SkinnygirlDee @ACTFibernet Same issue, No Internet for 29hours but I have raised disconnection/refund request. ACT is acting as its 1995, Internet is down for days and their incompetent team doesn't understand the problem. Call customer care and ask for refund, Get airtel/jiofiber #ACTsucks

@ACTFibernet my complaint number SR10236117509829.. this is regarding Refund

@ACTFibernet As I said before my internet connection has gone down twice in one month. I’ll cancel my act connection from next month

It's been two days and they have the audacity to close the ticket. ACT Fibernet ticket no SR10236202860842 @ACTFibernet please fix I need the internet.

UPDATE: I received another call. Not an agent but an automated caller. I’m sorry @ACTFibernet I think I’m going to have to switch to another ISP in Chennai. This customer service is terrible.

@FifaIndies @ACTFibernet This is what I am going to do in couple of hours, my internet is down for 30hours and these people are extremely dumb or probably scammers. Making customers suffer like no one else does. #ACTsucks

@ACTFibernet Stop fooling around, fix customers problems rather lying here. @Airtel_Presence @JioCare @TRAI @JagoGrahakJagoo @JagoGrahakJago_ @jagograhakjago @ConsumrConxion

@ACTFibernet would appreciate a resolution against my tickets raised, emails written. We have been following up with you now for over 1 month. Extremely disappointed with your support/service.

Half an hour after I made this post, I received a call from customer support telling me that they’re sorry and they wouldn’t bother me. 2hrs later I get a call from Sindhu asking me to reconnect. @ACTFibernet

@ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

@ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

@ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

@ACTFibernet You have a miserable customer service! Takes you months to get a name changed. I suggest people to opt for a different service who value your hard earned money

@ACTFibernet useless pathetic service