ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (1%)
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TV (%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Hyderabad, Chennai, Mumbai, Mangalore, Ahmedabad, Coimbatore, Tanjore, Delhi, Vijayawada, Cochin, Jaipur, Pālghāt, Ludhiāna and Jagtiāl.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Bengaluru |
Internet | |
| Hyderabad |
Internet | |
| Chennai |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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madhav g
(@Madhavgmk) reported
@ACTFibernet it's been 4 days since I raised a request but no response . Very bad customer care service ...
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ನಾನು ಡಿ ಸಿ DC
(@deecee1807) reported
@ACTFibernet internet down for second day in Bengaluru #digitalindia Customer care keeping me motivated saying ,internet will be restored soon , that too after calling them repeatedly. No call from any technician #wfhgoneforatoss
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rockers500
(@rockers500) reported
@ACTFibernet @ACTFibernet Liers you people are , charging extra,no stable speed booked an order for 75 mbps are they are delivering 25 mbps cheaters and no backup In case of power off, rude customer service when I called in to report customer service agent hung up on me.
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Gowtham Mano
(@GowthamMano2577) reported
@ACTFibernet see you just saying "we regret the inconvenience caused" but i am going to face the consequences & criticism from my company for not completing the work in time. don't know why i am frequently facing the internet interrupt issue from ACT @ACTFibernet @TRAI
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KillSin19
(@duSKy189) reported
@ACTFibernet Need to speak to senior team manager to escalate the issue or please disconnect the connection from your end as the bill amount will not be paid for such pathetic service.
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shrinath s Singanamalli
(@shrinath16) reported
@ACTFibernet Need urgent response for SR10261534725425. It's been a week and not recieved even a single call for this request. Due to the delay, have faced lot of issues in my work. Kindly need your action by today
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zamaansait
(@zamaansait) reported
@ACTFibernet Very disappointed with the service provided. Working from home has turned out to be a disaster now because of the number of times the internet gets disconnected.Tired or raising queries, no help provided.After a lot of tolerance I have tweeted this. Requesting help.
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Mohammad Juned, PMP
(@Mohamma02499390) reported
@ACTFibernet @KRISHNA83138665 You have to work on customer support, it’s worst,
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Saddam Hussain
(@Saddam2306) reported
@ACTFibernet You've been charging more than the subscription and sending the wrong Invoices many times. Note - I asked you last time also not to repeat this and your team never reached to me. If you don't stop doing this? I don't need your connection and recommend a friend.
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Prithvi PM
(@PrithviPM) reported
@ACTFibernet @ACTFibernet any update on this. It has been more than 24 hours now and still no resolution.
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SHASHIDHARAN V S
(@shashidharanvs) reported
@ACTFibernet Internet not working properly. I am surviving with mobile internet. You guys started claiming bill amount for next cycle. wow. Fix this and then we will talk. Else, I am going for cancellation.
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ankityadav7
(@ankityadav712) reported
@ACTFibernet I have called you 6 times regarding to my refund since my internet got cut. But your customer care executive are making me fool. They say "Sir aapki problem 24hrs me resolve ho jayegi, Hamari Team aapko contact kregi." @ACTFibernet stop making customers fool.
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Mohit Jha
(@mohitkjha) reported
@ACTFibernet You guys are really bad. I had disconnected my services in Feb 2021 (had done advance payments till June2021 and returned the router). I am still getting bills every month and tonnes of mails, sms and calls. Please stop this!
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Prithvi krishna
(@prithvikrish) reported
Monthly 3 to 4 days Wifi doesn't work at all and yu want me to pay full bill every month....Worst ever @ACTFibernet 😡😡😡🎂
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Harish Sunder
(@hari_sunder22) reported
@ACTFibernet Why don't you guys invest money in getting better field technicians rather than advertising? SR10261713857232 - This is just one of the request IDs. However, I guess I've raised numerous complaints to have my issue resolve. I've been experience Connected-
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Sheetal Sharma
(@Sheetaldnet) reported
@ACTFibernet @ACTFibernetHYD Pathetic service. I paid for new connection 6m on Friday, 27aug. Till date no connection. Customer svc gives 24 hr ETA everyday. Escalation team starts work at 11:30am and appt is to be booked for them to call back. Salesman never picks calls.
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rockers500
(@rockers500) reported
@MMH12169799 @ACTFibernetHYD @ACTFibernet Liers you people are , charging extra,no stable speed booked an order for 75 mbps are they are delivering 25 mbps cheaters and no backup In case of power off, rude customer service when I called in to report customer service agent hung up on me.
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Naveen Mudle
(@NaveenMudle) reported
@ACTFibernet hey, I wanted my internet services to be put on hold, which was done last week. But I still got a bill this month. Your customer service is non-existent #actfibernet
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Shruthi Mohan
(@mshruthi0402) reported
@ACTFibernet Hello sir /ma'am The wifi is not working at our home since four days I have filed a complaint exactly four days ago and nobody shown up until now. The same problem is with three other people from our street. I hope you look into this problem as soon as possible.
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Harish Navuluru
(@harishnavuluru) reported
@ACTFibernet what's happening with your service in Hyderabad? Internet is down since morning, when we raise a ticket we are told it will be resolved in 24 hrs. With everybody in WFH mode, you think this is acceptable? Complaint SR10161765985582 or should we move to @airtelbroad?
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Shruthi Mohan
(@mshruthi0402) reported
@ACTFibernet Hello! The wifi at our house has not been working since Sunday evening. I filed a complaint on Monday morning and there has been no response since then.Along with me three other people of my street have the same issue. I hope you resolve the problem asap.
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Saddam Hussain
(@Saddam2306) reported
@ACTFibernet I don't think you would do that. Because it happened same to me last month and you didn't call me. I can give you a very poor rating and never refer anybody.
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Naveen Mudle
(@NaveenMudle) reported
@ACTFibernet hey, I wanted my internet services to be out on hold, which was done last week. But I still got a bill this month. Your customer service is non-existent #actfibernet
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ARVIND 🐘🍿🎻🏍
(@mr_dnivra) reported
@ACTFibernet It was resolved just now. Thanks. A switch issue I believe.
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🇵🇸 پربھا 🚜 🏳️🌈
(@deepsealioness) reported
@ACTFibernet internet is not working , kindly check
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KillSin19
(@duSKy189) reported
@ACTFibernet Repeating again - All say it with me! Worst connection ACT Broadband and to top it all worst service ever. Con is dropping continuously and technician advises the issue is with our router which is working all fine when tested with other con. Pathetic knowledge of SP.
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bharat sibal
(@bharatsibal) reported
May I know when the issue will be resolved? Tried calling your customer service but long hold? Wifi not working and no one is listening. @ACTFibernet
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Harsh Makwana // ब्र:र्ष
(@Harsh_Mkw) reported
.@ACTFibernet need to discontinue my connection. No option for this in support. Please assist
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sourav bose
(@ibosesourav) reported
@ACTFibernet ,30 hours my internet is not working!!!! Pathetic service in Bangalore
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Gowtham Mano
(@GowthamMano2577) reported
very worst internet service provided by ACT, internet often getting interrupted twice in a month, due to this not able to do work in home and getting bad name from the company, today 2nd working day in month. thinking its better to change service provider. @ACTFibernet @TRAI