ACT

ACT Outage

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about ACT by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

ACT Outage Chart 11/28/2022 03:20

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 73.87% Internet
  • Wi-fi 17.25% Wi-fi
  • Total Blackout 6.27% Total Blackout
  • E-mail 1.92% E-mail
  • TV .52% TV
  • Phone .17% Phone

Live Outage Map

The most recent outage reports and issues originated from Suriāpet, Bengaluru, Delhi, PETROL BUNK ORR, Sholinganallur, Hyderabad, Chennai, Mysore, Coimbatore, Vijayawada, Secunderabad, Salem, Ajmer, Chandapura and Ellore.

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IndiaSuriāpet Internet
IndiaBengaluru Internet
IndiaDelhi Internet
IndiaHyderabad Internet
IndiaChennai Wi-fi
IndiaHyderabad Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • Directorgowri Gowri Sankar (@Directorgowri) reported

    @ACTFibernet No matter how many times we complain, ACT FIBERNET works as same. No resolution about my issue till now. As a youtuber i cant work even a single hour without internet. I want immediate resolution about my slow internet. In past 6 months i complain more than 5 times.

  • rk11001100 Rashed Khan (@rk11001100) reported

    @ACTFibernet @ACTFibernetHYD has the same issue from 2 weeks ago. Any permanent solution at all? The box in the street keeps being disconnected by the house owners. People get this resolved once and for all.

  • pprashanth45 Bunny Prashanth (@pprashanth45) reported

    @ACTFibernet Retail Prospect Converted to Customer 101664137923 Waiting for installation for the last 6 days, none of them from ACT not responding and doing the installations, your CC such a waste i am pleading to support them just for a name sake.. @ACTFibernet @ACTFibernetHYD

  • DEEPGANDHI5 DEEP GANDHI (@DEEPGANDHI5) reported

    @ACTFibernet It's been 28 days and your customer care department is giving me false hopes and no resolution done. Even the customer feedback official is giving the same response and when asked for a timeline for resolution, my call is disconnected.

  • ObsoleteThat That Random Obsolete Account (@ObsoleteThat) reported

    @ACTFibernet used to be one of the best sometime back. But from the past one year or so, I have had so many issues with internet. And now from the past few months, I have had 2-3 issues every single week. Can't do with such unreliable service during times of WFH. Done with ACT!

  • kirupakaran_h kirupakaran (@kirupakaran_h) reported

    @ACTFibernet @ACTFibernet this is a common problem. You don't need my number. Can you reply why you're blocking it

  • mjshunya CommonMan (@mjshunya) reported

    @ACTFibernet Still awaiting Response Sir. Horrible customer Service. Please understand, it affects our work.

  • nvsrajagopal Rajagopal NVS (@nvsrajagopal) reported

    @ACTFibernet Only logical explanation is that there’s a problem with the modem provided by you or you have throttled it down on purpose

  • Gahlotceo Manoj Kumar Gahlot- Co-founder and CEO H M CHARTER (@Gahlotceo) reported

    My wifi net is not working from last 12hrs and I already informed to technician but still not working my wifi.. #Actfibernet #WiFi

  • Swathisaisrika2 kuthadiswathi (@Swathisaisrika2) reported

    @ACTFibernet Such an horrible experience.. Took fresh installation and paid total amount on 23/11.. After multiple complaints done also Still installation not done.. this is the service providing by Act Fibrenet to their Customers..😡😡

  • tinkussj Nks (@tinkussj) reported

    @ACTFibernet @ACTFibernetHYD This is second time within two weeks i have internet disruption. This is very poor service from ACT. Please fix the issue at the earliest. My complaint number is SR10166453048204

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet @ACTFibernet if you guy's aren't giving solution to my problem which I'm facing from last 1 month and getting harrassed for same.. give me a proper solution in a by eod get ready to face leagal consequences

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet What the hell u guy's are doing playing with my career and employment for sale for your bill? Reconnecting and disconnecting my account as per your convenience without my consent? Now it's high time i must move to consumer court for this issue. I never requested for disconnect

  • baba1842 Saibaba Komarapu (@baba1842) reported

    Facing internet issue feom last 10 days and the response getting from @ACTFibernet @ACTFibernetHYD is worst and still now the internet services arenot up. But thry charge monthly without fail by giving no service. When internet works, the speed is almost reaching mobilenet speed.

  • eshantri21 Eshan Tripathi (@eshantri21) reported

    @ACTFibernet shittiest service of all time. My internet goes off randomly and the app doesn't even provide an option to connect with the agent.

  • mjshunya CommonMan (@mjshunya) reported

    @ACTFibernet Internet is not working since last 5 hours. Its second instance in this week. Resolve it asap. Have raised request already.

  • halderksourav Sourav Halder (@halderksourav) reported

    @ACTFibernet If the issue was raised here solve it here. Let me know if your service is Prepaid category or postpaid. What Makes you shy to answer this? Are you afraid or unaware of own service category?

  • Anuja_singh290 Anuja (@Anuja_singh290) reported

    @ACTFibernet Are you sure? Dear Customer, due to technical issues your appointment has been rescheduled.Revised ETR is 9am-1pm on 28 Nov. Team ACT It was supposed to happen by ETA today by 7pm and then again reschedule and then you want 650 money in advance ? @ACTFibernet

  • Anuja_singh290 Anuja (@Anuja_singh290) reported

    @ACTFibernet pathetic service from last 7 days relocation request raised and till date the relocation never happened. You want me to close the account as I see your professionalism gone for a toss

  • _kmldp kamal deep singh (@_kmldp) reported

    @ACTFibernet Hi @ACTFibernet provide an update how much time it’s gonna take. 😡😡😡what kind of customer support is this???

  • rvivvr Vira (@rvivvr) reported

    @ACTFibernet @ACTFibernetHYD Your technician promised an installation today morning. We have been waiting for hours, called him 20+ times, but no response. Didn't have a problem taking the payment upfront but can't deliver on what you charge me for? #poorcustomerservice

  • nash_56 Naushad Alam (@nash_56) reported

    @ACTFibernet why such pathetic service and your customer care executives are shouting to buy router is this the way you serve ???

  • cnu99 Cnu (@cnu99) reported

    @ACTFibernet Tired calling Support, could you please act on this SR10166447065824 #ActFiberNet #Hyderabad

  • naifa_anjum Naifa Anjum (@naifa_anjum) reported

    @ACTFibernet Sent. Please look into it. Failing to receive a resolution I shall file a complaint in the local police station with calls recordings & whatsApp proof.

  • _kmldp kamal deep singh (@_kmldp) reported

    @ACTFibernet from yesterday internet service is down. More than 24 hours. No response from email also. Called local also. What kind of service is this. SR# SR11066444783784 give updates ASAP.

  • anuragmagic1990 anurag bhatnagar (@anuragmagic1990) reported

    @ACTFibernet Ticket no SR10166444895894 is raised for service discontinuation. It is closed multiple times. Please discontinue my services. The bill till 30th Nov is already paid and no further payment is pending from my side. Please disconnect my connection.

  • tamilhollywood2 H.A.L. 9000 (@tamilhollywood2) reported

    @ACTFibernet Hi issue resolved. Thanks to technician Mr. Mohan for the fix. Appreciate it 👍

  • KudvaAnoop Anoop Kudva (@KudvaAnoop) reported

    @ACTFibernet Raised a request for relocation of existing connection 2 weeks ago and After following up by calling 5 times still no update. This is really pathetic service. Executive keep sharing same update saying this is escalated and will give a call back which never happens

  • captvikramRana Capt. Vikram Rana (@captvikramRana) reported

    @ACTFibernet the worst network and the worst customer care service i ever experienced in my life Don't entertain these type of broad band services #actfiber #actfiberhyderabad

  • MD30299454 MD (@MD30299454) reported

    @ACTFibernet In a month how many time your net go down. In a month around 15 to 20 time net is stop working and every time, I raise the tickets it take 24 hours to get fix. what is the use of paying fee to your Board band just to waste my money.