ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Ludhiāna, Rājupeta, Chennai, Hyderabad, Bengaluru, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Total Blackout | |
| Rājupeta |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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T.K.Manoj
(@TKManoj4) reported
I am facing worst experience with Act Fibernet worst maintenance and service .so many times the server is getting down @ACTFibernet
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Rakshak Chopra
(@RakshakChopra) reported
@ACTFibernet Most disappointing after sales service of all time. Just over a month has passed since getting a new connection and the net has stopped working for the 4th time already! On an average it takes about 24-36 hours for your team to fix issues, which means, a down time of
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GUMMALAKSHMIREDDY
(@GUMMALAKSHMIRED) reported
@ACTFibernet @actcustomer @humanrightslaw Hi Ceo i am the customer to the Actfiber my Register Number is 9014352101. on the month of April 27th i had hold my data, and i ahd to customer care on August 11thto activate my plain , they mention , the plan was already active ,
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Shruti
(@shrutiact) reported
@ACTFibernet Not yet. I got internet connection but ZEE5 subscription for 1 month is NOT working. Your sales person is not supportive, they answered call until I paid them, Nite that I bought ACT internet only bcoz of 1 month free trial for zee5 which is not working. Contact me.
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Prathik Kumar
(@prathik_kumar1) reported
@ACTFibernet No internet since 10.00 AM in the morning raised the issue with you but no update yet
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brokenheart 🔔
(@handsomeRK90) reported
@priyadreamer34 @ACTFibernet Week lo two times problem vastadi Act internet, rectify ki one day teesukuntadu. Ila chuste month ki half days internet undadu. Worst service, other internet broadband chudandi better
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vishwa
(@vishwa999666) reported
@ACTFibernet I have abused by one of your team member and you people cheated me bcz I am Dalit that dosent mean I sit quite I will go legally and fight against you how you cheated a customer and took money from by lies I need justice @CMofKarnataka
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Prem Michael
(@PremMichael1) reported
@balamalladi Ur services Suck Mr. BALA ur team doesn't has guts to talk with me neither to give me a resolution...Mr.Bala if u really take the responsibility to ur company as a CEO call me ....I need a call from u itself. @ACTFibernet @ACTFibernetHYD
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Shahid
(@deshbhaktmunda) reported
@ACTFibernet Yes the relocation of connection is done. Thank you for the support. Please do needful to make ACT service faster for better customer experience.
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Uday Soni
(@UdaySon94330557) reported
from
Hyderabad, Telangana
@ACTFibernet Till now issue didn't got resolved what u guys are doing. Stop doing this type of shut things with customers.wrost internet service in india is yours #actindia @ACTFibernet @ACTFibernetHYD
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Santosh NVD
(@nvdsantosh552) reported
@ACTFibernet & @ACTFibernetHYD It really frustrating that after raising to deactivate the ACT service where I have raised Request long back and clearly mentioned that No OCT month bill to be generate and again OCT month bill has raised where I am not using ACT from 26th Sept
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Kishore
(@Kishore92730130) reported
@ACTFibernet really foolish service and pathetic people. Act management doesn't have any responsibility towards customers. Just fooling by saying inconvenience.. foolish act service
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Dr N K S Aravind
(@kalyan_doc) reported
@ACTFibernet Since yesterday no one has called or addressed our problem.. this is your commitment towards customers
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Syed Waseem
(@SyedWaseem_1) reported
@SyedFaisal9700 @ACTFibernet They are like that only. I think It's encouraged from their management itself to close ticket before resolving issue
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Kalyan
(@Kalyan67719334) reported
@ACTFibernet worst customer support and they don't respond at all
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I Am The Floor (he/xe/they)
(@transboyblues) reported
@ACTFibernet I've been having issues with my router for months now, even though someone came to check it once. Please send someone to replace it.
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Ram Duggempudi
(@ramkotesd) reported
@ACTFibernet Team, it's been long time..Can you provide me the latest update ! I paid money 2 days ago and ultimately your team is making customer to follow up behind your tail. This is not expected from you being a leading ISP.
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ııɹɐɥƆʎɐuıΛ
(@VinayCharii) reported
Worst service @ACTFibernet @ACTFibernetHYD
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Rashmi ranjan baral
(@RASHMIbubu) reported
@ACTFibernet @FiberAct worst set of people in service center. Never take new connections here if you are on WFH. Because that 24 hours set up from these guys is a dream that will never come true for few days; even after following up like 10 times a day. EnqID: 102631294556.
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Rohit Nani
(@RohitNani16) reported
Since last 20 hours no network @ACTFibernet No response from u r side I have submitted the details How can job holder can do there work from home I have raise the complaint but not solved Monthly 2times same problem no permanent solution for this...
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MS
(@MS14016077) reported
@ACTFibernet You failed to provide my rightful deduction in invoice for electricity you used from my home and suspend my account stating not paid due bill. As you denied your service to us, we will deny power to your junction box from my house. #unethicalACT #ACTsupport
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Jayanth Reddy Guduru
(@JayanthGuduru) reported
@ACTFibernet @ACTFibernet the issue has been resolved. I am recoeving the expected speed. Thanks a lot
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Shubham Singh
(@Nooajendra) reported
@ACTFibernet Please call on my number 8429898853 as I need urgent help regarding my account.
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Prajwal
(@Prajwal16339959) reported
@ACTFibernet there is no update from you still I am still waiting for the billing team to correct the issue even after raising 3 to 4 complaints from past 5 to 6 days
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sravan
(@sravan02677385) reported
@ACTFibernet my account not working kindly resolve
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Sudheer Singamala
(@sudhirsingamala) reported
@ACTFibernet Yes. It has been resolved. Thanks! We hope that atleast in future resolution will be faster if there is any connection issue.
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Pri🧚♀️
(@priyadreamer34) reported
@ACTFibernet Same issue again #SR10763207334274 Please resolve it soon, am working from home and it's been a headache because of this. Please priortize.
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Inderpreet Singh
(@inderpreet2109) reported
@ACTFibernet Ticket is closed but issue is not resolved. When can i expect this to be resolved?
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Jayanth Reddy Guduru
(@JayanthGuduru) reported
@ACTFibernet @ACTFibernet I did raise a request for same issue in Jan 17th.
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Mohammed Haseeb
(@Mohamme21178486) reported
@ACTFibernet your collection team is so dumb they don't understand basic things lady by name shailaja and they have disconnected my business internet line and they are so rude. It's just worst have been using your service from past 5 years in 5 locations around banaglore.