ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Visakhapatnam, Chennai, Hyderabad, Erode, Pune, Mumbai, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, New Delhi and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Wi-fi | |
| Visakhapatnam |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammad Shoaib
(@azor_ahai2) reported
@ACTFibernet That issue for discount got fixed. But still they haven't provided an updated bill with discount applied. Kindly help
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sarthakshastri
(@sarthakshastri) reported
@ACTFibernet Can you please fix your routing to valorant Mumbai and Singapore 1 servers my ping has gone really high. SG1 is now 190ms
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Akshay Hebbar
(@akshayhebbar4) reported
@ACTFibernet @ACTFibernet Thanks for your response, I just wanted to inform that this trend has been consistent for the past few months. I'm the least bit worried, just that if this continues, I'd be forced to opt for a different network provider like @fiber_jio
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GUNA REDDY.
(@rGunaSpeaks) reported
@ACTFibernet worst customer service ever.
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Manisha Shastri
(@ManiFaa) reported
This same issue happens at least once a month, why can't you fix it once & for all @ACTFibernet ????
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Tajinder Kalsi
(@tajinderkalsi27) reported
@ACTFibernet Request SR10154306452702. No internet since 12 hours. Facing same issue twice in a week. Last time I requested for a technician visit, no one came. Is this your service? Hopeless and pathetic. Resolve my complaint asap and I don't wish to renew my connection.
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Mohd Ashfaq Ahmed
(@MohdAshfaqAhm14) reported
@ACTFibernet @ACTFibernetHYD Lost internet connectivity since last two days. No proper feedback from grievance redressal system. Whom should I contact. Please help
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Manisha Shastri
(@ManiFaa) reported
@ACTFibernet Also what have you put on priority and how? I'd really like to know since I haven't provided any details regarding the complaint number, etc. Do you think ppl are idiots?
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Akshat Singhal
(@AkshatSinghal_) reported
from
Jaipur, State of Rājasthān
@ACTFibernet why is your service soo poor? It's been more than 30 hours and still my internet is down! Is this some new kinda always you're defining with these long downtimes every month?
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Satyajit Naik
(@bunnnyr) reported
@ACTFibernet Pathetic service ever.... I demand a refund of all services paid till date and a resolution by tomorrow or im throwing the act box off my buliding.
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Md Jabir Hussain محمد جابر حسین
(@jabir_araqi) reported
@ACTFibernet What a great service, you closed my ticket without resolving it... Simply great...
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Manisha Shastri
(@ManiFaa) reported
@ACTFibernet our internet has been down since 3pm, we lodged a complaint & were told the issue would be resolved latest by 9pm. It's much later than 9 & the issue hasn't been resolved. Why does it take so long to resolve issues & why can't you folks communicate properly?!
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Shubz
(@Shub1904) reported
@ACTFibernet Hi I want to suspend my fiber connection for sometime as im out of the town. Please help
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Katagi Nitin
(@nitinkatagi) reported
@ACTFibernet @TRAI ACT cheated by taking additional money and not changing plan. Miss Ashwini, asked to pay extra for plan change while booking and she told she will do the plan changes but she is not picking or calling me. Later Mr Jeevan called and he was very rude...
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Bhanu Pratap Singh
(@bhanu844) reported
@ACTFibernet The worst ISP in India with zero customer service. I have been trying since last 1 month for someone to get the router back so that I can get my security deposit back. No response even after calling customer care 9 times. I think I have to take legal actions
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Jalaluddin Md.
(@MohdJal42267225) reported
@ACTFibernet worst service. Frequent Fibernet disconnection issue resolutions take more than 24hrs even after knowing customers are working from home. NOTE to frnds: PLEASE SWITCH TO OTHER PROVIDERS.
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गौरव
(@Im_gaurav_kumar) reported
@ACTFibernet Still internet not working???????
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Manisha Shastri
(@ManiFaa) reported
@ACTFibernet I've been experiencing this with ACT for over a year now. It's 12+ hrs since we made the complaint. There is no update on the status of the complaint raised & the internet continues to be down. What seems to be the problem & why can't someone from your team get in touch?!
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Indian
(@Indianopines) reported
@ACTFibernet This has not been resolved as desired but a temporary fix has been provided. Thank you for the support team.
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shannu
(@shannudandolu) reported
Hey Guys, Any thoughts of migrate to another ISP? I suggest never choose @ACTFibernet especially for @ACTFibernetHYD. Can u imagine ur interest goes down 4th time in a month and take 2 days to fix everytime? That’s what happens with ACT.
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Manisha Shastri
(@ManiFaa) reported
@ACTFibernet At a time when a large number of ppl are working from home, one would except you folk would do better to make life easier & ensure steady internet service. But maybe thats too much to expect of y'all. I'd like to know a time by when this will be resolved.
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Raghu Ram
(@raghu_ram55) reported
Hi @ACTFibernet again internet connection down since yesterday. This always happens. For every 5 days, one or 2 days internet down. Please solve this issue permanently instead of temporary fixes. My account number: 106376747991
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Amit Sharma
(@AmitSharma2u) reported
@ACTFibernet Team, The issue is not yet resolved. Kindly discontinue my connections so that I can go ahead with other service provider
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Satyajit Naik
(@bunnnyr) reported
@ACTFibernet Have an open issue with ACT regarding intermittent connection which is on going for over 2 months. I get promised call backs and visits however no one turned up. Spoke to customer service executive Sudha and anil kumar who were both were rude and also hung up on me.
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Raj Palepu
(@RajPalepu) reported
@ACTFibernet what’s going on with your network maintenance? I had 4 incidents in 2 months each outage took fu 24 hours to resolve. Customer service was taught to say only one thing that it would be resolved in 24 hours. Can someone check what’s going in Vijayawada pin code 520007
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HarshCoder
(@iamrealprachi) reported
@ACTFibernet @ACTFibernet @ShieldVoC My connection is not working from Wednesday and the fun is that their app is like a ****. Who keeps asking money for whatever reasons better known to them and top of that this company talks about quality.
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Katagi Nitin
(@nitinkatagi) reported
@ACTFibernet I know but I am going through tough timd with ACT.. When I had connection with ACT in Hebbal... it was superb. No problem. When I took in devarchikkana halli, experience was bad. Now in Hulimavu connections are good but your people made it pathetic. NO PROFESSIONALISM....
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Suchismita Pradhan
(@psuchismita) reported
@ACTFibernet since 48 hrs I am following you up for get my connection resolved. I believe each of ur Customer care a lier. Pathetic service of yours. I made a mistake to b ur loyal customer last 3 yrs 😡😡
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Shiv Vikram Singh
(@Shiv1102) reported
@ACTFibernet Hi Team, I want to shut down my ACT connection as I am relocating where ACT is not available. Can you tell me the process?
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Mohd Abdul Hafi
(@MohdAbdulHafi) reported
@ACTFibernet please resolve my internet issue its been more than 24 hrs , Please resolve the issue ASAP Registered number is 7901692909