ACT Outage

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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ACT problems in the last 24 hours

ACT Outage Chart

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(82.22%)
Total Blackout
(8.89%)
Wi-fi
(4.44%)
TV
(4.44%)

ACT Outage Map

The most recent outage reports and issues originated from Bengaluru, Rājendranagar, New Delhi, PETROL BUNK ORR, Nellore, Sholinganallur, Hyderabad, Mysore, Vijayawada, Chandānagar, Hāora, Medchal Malkajgiri, Banjara Hills, Visakhapatnam and Mangalore.

New Delhi Internet
Bengaluru Internet
Bengaluru Internet
Bengaluru Internet
Bengaluru TV
Hyderabad Internet

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • kunaljvalecha Kunal Valecha (@kunaljvalecha) reported

    @WeAreHubfly @ACTFibernet And if the team happened to attend the call they are bloody being rude and say they are busy with some other work n can't attend to us now. This is the response since morning. @ACTFibernet

  • chanakya01 Chanakya Jayabalan (@chanakya01) reported

    @ACTFibernet @WeAreHubfly Your team is not ready to attend our calls even. Worst customer service time and again from @ACTFibernet

  • Chandrakantsjce Chandrakant (@Chandrakantsjce) reported

    @ACTFibernet Jio will soon come with Broadband plans with attractive prices, being a Loyal customer of ACT for more than 5 years. Please don't make us feel cheated and do revise plans accordingly.

  • ABhaskar04 A.Bhaskar reddy (@ABhaskar04) reported

    @ACTFibernet please close your services in Medchel area..From last 3 months am giving same complaint..There is no +ve response from your side..your team coming and going..that’s it..worthless service..worst net service

  • IndianVoice13 Indian Voice (@IndianVoice13) reported

    @ACTFibernet is there any kind of joke going on I have requested for shift my connection to different building and now it is more than 15 days no one care. One buddy came did half work than now he blocked our number tell me if not able to provide service than we can switch other

  • SunyyRoockz Sunil Krupakar (@SunyyRoockz) reported

    @ACTFibernet I AM TRYING TO GET YOUR CUSTOMER SERVICE TO HELP ME SET UP SINCE 10th AUGUST.. ALL I GET IS SOMEONE WILL CALL ME IN 24HRS AND THE BEST PART IS THAT IS WHAT THEY SAY EVERYTIME I CALL THEM

  • WeAreHubfly Hubfly (@WeAreHubfly) reported

    Team @ACTFibernet our internet connectivity is not working, please act fast as this is hitting our productivity, SR108826224302

  • jesusfreak_bruh Delight (@jesusfreak_bruh) reported

    @ACTFibernet Worst internet connection ever, I have raised numerous tickets in the last year.. I know you guys don't give a flying **** when customer say they will switch their network but atleast have the decency from your side to not let it repeat. cancelling my service next month.

  • ramwithtw thulasiram (@ramwithtw) reported

    @ACTFibernet U people works faster in social media than real grounds. After your tweet also I dint get any call and problem not resolved as usual..

  • RUHIhere Ruhi Jain (@RUHIhere) reported

    @ACTFibernet I have not seen a worse customer service. Anyone looking to take up thier, kindly be careful.

  • arijitdutta Arijit Dutta (@arijitdutta) reported

    @ACTFibernet The issue is still not restored and the service request closed.

  • didil024 Vinay Kumar (@didil024) reported

    @ACTFibernet Hi, internet not working since yesterday morning, raised a ticket but no update. I need some work done soon and my family needs internet for their own purposes, please resolve it ASAP. My account number 101013768912 Registered number 8096319127

  • shankar7893 Shankar reddy (@shankar7893) reported

    @ACTFibernet is the worst service we can get in Hyderabad 10 days back I got connection and from then 5 days we are unable to access network.

  • jayamid Jayshree Das (@jayamid) reported

    @ACTFibernet Please do not make false claims of giving technical/customer support 24/7. My tweet was for last evening. My connection has been restored just now. My Jio 4G twitted it this morning. God save us from these service providers.🙄

  • Nishant704 Nishant Singh (@Nishant704) reported

    @ACTFibernet Request SR10216819097432 is still not fixed. I am not able to access my internet for the past 12 hours ! Pathetic service guys

  • vishnu_9550 Vishnu (@vishnu_9550) reported

    @ACTFibernet is the Worst internet provider in Hyderabad

  • MeghaOpt megha singh (@MeghaOpt) reported from Bengaluru, State of Karnataka

    @ACTFibernet Time to see you guys in consumer court. Your customer care, Manager and the whole company is full of shameless people. It's been more than a month and you are not able to resolve my billing issue. Shameless cheaters!

  • ranjanpriye03 priye ranjan (@ranjanpriye03) reported

    @ACTFibernet hi act team, I am facing problem ..... I alreday pay for 6 months , but from last 6 days they are not coming for installation process ....plz help @ACTFibernetHYD

  • SayeshaSachdev sayesha (@SayeshaSachdev) reported

    @ACTFibernet can’t wait for Jio! Hopefully they won’t steal our data and give us generic responses, your poor customer care executives have to face the brunt of your scams. This is theft, that’s illegal last time I checked. I’ve private messaged you all deets but no response. 🤬

  • SunilCh05739939 Sunil Choudhury (@SunilCh05739939) reported

    @ACTFibernet My internet is not working for 7 days. You and your pathetic service. All your employees are bloody frauds. Anyone reading this tweet please don't buy any service from ACT fiber net.

  • amanlal7861 amanlal786 (@amanlal7861) reported

    @ACTFibernet 4 working days has passed and there is no record of the transaction, which I made on 16th Aug.If you guys can't provide the cnxn atleast refund the money. Had I known the quality of service which you give, would have never paid you. Still no connection neither refund

  • amanlal7861 amanlal786 (@amanlal7861) reported

    @ACTFibernet 4 working days has passed and there is no record of the transaction, which I made on 16th Aug.If you guys can't provide the cnxn atleast refund the money. Had I known the quality of service which you give, would have never paid you. Still no connection neither refund #5thday

  • ajitwrites Ajit (@ajitwrites) reported

    Dear @ACTFibernet My connection has been discontinued due to lack of service from ACT in my new location. My refund was said to be initiated on this Monday but didn't happen and I was promised resolution within 2 days but there is no response.

  • SathishRamyen sathish ramyen (@SathishRamyen) reported

    @ACTFibernet Hy team, I m facing internet pblm for 2 days. I raised a complaint regarding for that, if it's not gonna fix today I will disconnect ur service. fix it r leave, kinda headache & ur service isnt promising I m nt able to tak wrk frm hom option 2, shit service Everytime

  • balaaagi Balaji Srinivasan (@balaaagi) reported

    @ACTFibernet internet is down at JP Nagar Phase I, SBI colony near shivalingeswara temple, Bangalore #frustrated

  • shivaux shiva (@shivaux) reported

    @ACTFibernet internet is not working ..please fix this immediately... Contact no : 6300290746 ACC no :101012481681 City : hyderabad

  • vinothTwitz Vinothkumar_shan (@vinothTwitz) reported

    @ACTFibernet Worst ever service Raised nearly 5 tickets in two months for service interruption. Also one of my ticket is still not closed for last three months to provide dedicated fiber. what is the SLA for all tickets . No use of giving 100GB without service itself..

  • kiran20v HanuKiranN (@kiran20v) reported

    @ACTFibernet SR10115735756192 - My internet is down from past 3 days and no one seems to care about it. ACT internet seems to go down every month twice/thrice and it's a continuous saga of intermittent issues. Ridiculous service and don't go for this service ever. #DitchAct

  • KaveriThiyagara Kaveri Thiyagarajan (@KaveriThiyagara) reported

    . @ACTFibernet not heard from you, what is happening. Please do address customer concerns. Poor #CustomerService

  • GEOLAXMAN GEO LAXMAN (ananda sai Swamy) (@GEOLAXMAN) reported

    @harish2you @ACTFibernet They are irresponsible idiots.Looting our pockets supporting no service

  • PrasannaPandit_ Prasanna Pandit (@PrasannaPandit_) reported

    @ACTFibernet worst customer care service ever

  • darshannbangera Darshan Bangera (@darshannbangera) reported

    @ACTFibernet @ACTFibernet the issue is not fixed and I had requested for disconnection. Thanks you

  • jayamid Jayshree Das (@jayamid) reported

    @ACTFibernet my internet went off two hours ago. I registered a complaint. At present, the Customer care is keeping the call in que for 5-10 min., which is difficult for a customer to continue and you claim customer support is 24×7. I'm afraid that is not correct.

  • deepakpnayak69 Deepak P Nayak (@deepakpnayak69) reported

    @kevin4nivek @apoptin @ACTFibernet It is clear ACT has no idea and control on delivery of 4k box. Their customer care just gives standard replies 24/48 hours each time of call and hope that the delivery happens somehow... Had ordered on Aug 04, 2019 and still no sign of delivery.... Disgusting

  • vraomantha VM (@vraomantha) reported from Rājendranagar, Telangana

    @ACTFibernet Repeated problems in network connectivity since 1 week... Complaints not fully being addressed. Being asked to buy an additional booster too.

  • itsmecherry1 saicharan (@itsmecherry1) reported

    No internet connectivity @ACTFibernet. Even your team is not responding to the service ticket raised. Can you escalate Your ACT Fibernet Ticket no:SR10116823985642 has been registered . @ACTFibernet

  • isandyd_23 Sandeep D (@isandyd_23) reported

    @ACTFibernet strange how without even informing me you guys deactivated the internet services.While i called and enquired about the same i was informed that i called up y'day and requested to stop the service.

  • sonalagrawal237 sonal (@sonalagrawal237) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Problem still remains unresolved. @forum_consumer @TRAI

  • sanjivshanmugam Sanjeev Shanmugam (@sanjivshanmugam) reported

    @ACTFibernet SR10213870328732 Ordered Act 4k TV on 15th and I still don't have it. Ridiculous service!!

  • SaiMahesh9642 Sai Mahesh (@SaiMahesh9642) reported from Nellore, State of Andhra Pradesh

    @ACTFibernet worst customer service not responding to the complaint about internet issue

  • pulkitjoshi3003 Pulkit (@pulkitjoshi3003) reported from Rājendranagar, Telangana

    @ACTFibernet you guys are the most stupid internet providers ever. Your fustomer support is next to zero. You dont care. I have had it. I want to recall all my 80 connections in my building and sue you guys for unfair trade practice. Just wrong promises. @ictmin

  • iamrbmanjunatha Manjunathab (@iamrbmanjunatha) reported

    @ACTFibernet need resolution at the earliest.. shame that can't even connect to customer care.. pls help asap..

  • kritika1228 Kritika Thakur (@kritika1228) reported

    @ACTFibernet what a lousy sevice provider you are ....my internet is not working since 3 days and you people are just extending the deadlines. Definitely i am going to discontinue your service and will advice others to do the same..

  • ks_roopesh Roofesh (@ks_roopesh) reported

    @ACTFibernet my internet is not working from more than 24 hr. I have registered the complaint yesterday only. Till now it has not been resolved. Kindly provide solution ASAP.

  • legend_arsalan SYED WASEEM سید وسیم ಸೈಯದ್‌ ವಸೀಮ್‌ सयेद वसीम (@legend_arsalan) reported from Bengaluru, State of Karnataka

    @ACTFibernet The worst part is, above mentioned no is not reachable. Whenever I complain about the issue. No sure things get fixed, later it attains the same state. Like Act home page not opening and no internet or slow speeds in spite of having internet bandwidth.

  • deepakpnayak69 Deepak P Nayak (@deepakpnayak69) reported

    @ACTFibernet Horrible Horrible service of ACT .. Nobody has clue when the 4k box will be delivered. Just got informed delivery within 48 hours. A so called team shall get back Strategy is tell will be delivered with 24-48 hours and repeat the same tune again and again......

  • tapapriyo Tapapriyo Maitra (@tapapriyo) reported

    @ACTFibernet Raised a complaint SR10116743592731 at around 1pm today, the 3rd complaint this month. It's been five hours since, no communication or resolution from your side. On average there are 4-5 days of downtime every month. Pathetic service and pathetic customer care.

  • rajendra4441 Rajendra Maiya (@rajendra4441) reported

    @rizzutweets @ACTFibernet Switch to Jio. Buy a Jio dongle and a decent plan. Jio's speed n service is lot better than ACT. @ACTFibernet

  • rohitdevg Rohit Dev Gupta (@rohitdevg) reported

    @ACTFibernet @NetflixIndia @ACTFibernet any idea how long it take to streamline your engagement with @NetflixIndia.. there is no proper email response from your support team

  • sonalagrawal237 sonal (@sonalagrawal237) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet I don't think you guys regret otherwise you would have rectified the issue. It's been 6 days. Every time I call call centre executive tells me he or she has forwarded the complaint.

  • abhaypatil11 abhay (@abhaypatil11) reported

    @ACTFibernet Hi , I have internet connectivity issues. Your engineer has still not visited and called the customer care guys many times , every time they ask me to wait for 30 minutes Your ACT Fibernet Request SR10216332230082 is expected to be resolved by 8/21/2019 08:00:00 PM

  • deepakpnayak69 Deepak P Nayak (@deepakpnayak69) reported

    @ACTFibernet After commiting to deliver the 4k box today (Aug 21, 2019); ACT failed again. I shall call so called customer helpline again & expect to receive standard answer 'Our team is looking into this and shall revert within 24 hours'..Answering machine is all ACT needs. PATHETIC

  • kundan_kumar87 Kundan Kumar (@kundan_kumar87) reported

    @ACTFibernet if this is your(broadband) situation in Bangalore then I can’t imagine the quality of service in small towns.

  • arijitdutta Arijit Dutta (@arijitdutta) reported

    @ACTFibernet Still not restored, I am occuring loss due to the outage.

  • vigno_raj vigno raj (@vigno_raj) reported from PETROL BUNK ORR, State of Karnataka

    No one has contacted me yet, am in Bangalore near electronic city, if the network connectivity is not feasible atleast return my payment by earliest. @ACTFibernet

  • vigno_raj vigno raj (@vigno_raj) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Am looking helpless now. I opted for a new act network connection last week Monday and paid 3700 for the plan & installation. The executive said a technician will come and install devices. But it's been like 8 days and no one has contacted me for installation.

  • Monika84244993 Monika (@Monika84244993) reported

    @ACTFibernet I need to have access with in an hour. Please resolve the problem immediately. Also look for permanent solution. I had complained last on August 4th.

  • RAZ3R__BLAD3 RAZ3R_BLAD3 (@RAZ3R__BLAD3) reported

    @ACTFibernet I am really horrified by the service you guys provide in Hyderabad, Very Bad Tech support and the staff are very lazy, I needed a new connection at my apartment but after your agent came and took our money its been 1 week and still we didn't got our account activated

  • iampbs01 Pavan (@iampbs01) reported

    @ACTFibernet Still issue not resolved even after calling up 20 times in a day. #badcustomerservice #irresponsible #cheaters @ACTFibernet not fit to provide internet service #Bangalore #Bengaluru

  • sendhil_perumal Sendhil Kumar (@sendhil_perumal) reported

    @ACTFibernet According to the last status update my issue would be resolved by tomorrow afternoon.. effectively no net for ~30 hours . The monthly outage of at least one whole day continues.. a track record I would like to get rid of.