ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Coimbatore, Hyderabad, Jaipur, Bengaluru, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Coimbatore |
Internet | |
| Hyderabad |
Wi-fi | |
| Jaipur |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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Praveen Kumar Reddy 🚩🛕🐚🕉️🔱
(@DharmicPraveen) reported
@ACTFibernet has the worst service for an Internet Service Provider. The cables were cut by the electricity department in my area, I complained to the local guy about it yesterday and still no action at all while the others have taken care of it in hours. 👏👏👏
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Fuad Akhter
(@fuadakhter2086) reported
@ACTFibernet SR10177934518654. ETR has passed, no resolution and no response from the designated support engineer. Without connectivity for nearly 24 hours. Atleast provide updates or respond to calls in case resolution is taking longer. Distasteful behaviour.
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Naresh
(@jerrymandoth) reported
@SonyLIV @ACTFibernet Does yupptv scope support live stream of sony channels?
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Amit Dubeyy
(@Amit_031) reported
@ACTFibernet some time your network behave terrible, since yesterday it's not working, your chatbot is even more terrible... What to do please help
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Madhukar
(@maavunoori) reported
@ACTFibernet No internet for 2+ days! Ticket SR101779992184 stuck in “Work in Progress” since Nov 11, engineer B Ramesh Patra assigned but no callback. ETA was Nov 9—still down & affecting work. Urgent resolution needed! #ACTFibernet #InternetOutage
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Shaik Meer
(@mrshaikmeer) reported
@ACTFibernet What kind of resolution is this @ACTFibernet? I raised Ticket SR10577915901918 on 12th Nov, and you gave 15th Nov as the resolution date. after doing a clear billing scam and asking me to wait 4 working days. People should know this. #ACTScam #ACTFraud #ACTBillingScam
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Praveen Kumar Reddy 🚩🛕🐚🕉️🔱
(@DharmicPraveen) reported
@ACTFibernet @ACTFibernet your local field manager Ramu does not even aware of this issue and asking if it's not working for everyone in our building even though I spoke to him yesterday
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Manish Kumar
(@ManishK60826836) reported
@ACTFibernet @ACTFibernetHYD your customer support team looks like become automated. I don’t have internet access since last 5 days no resolution and they are saying working with backend team.I am staying in gated community so left with no other option. I am act cust since 5 year
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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Hubballi Huli
(@vidhank) reported
@ACTFibernet @ACTFibernetHYD This internet service provider was subscribed based on recommendations. However, the experience has been very ****** in Sainikpuri area of Hyderabad. The resolution time, the response of the technicians/Their TLs/Managers has been the worst. Only
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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potatosays
(@pootato44) reported
@ACTFibernet Continuous internet fluctuations. Tickets close without any resolution. I had a lot of expectations when I chose your services, but it is a bad experience.
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Bhanu
(@Bhanu_Soldier) reported
@ACTFibernet @ACTFibernetHYD. We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10177916094564. Type *Help* to go to main menu.
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Anant Kumar Tewari
(@AnantKTewari) reported
@ACTFibernet speed of your net is very very poor ever since extended the services last month. Your technician is unable to rectify it
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Madhukar Reddy M
(@madhukaran126) reported
@ACTFibernet My service has been suspended despite 5 years of loyalty. When I called to request a review of shifting charges, agent Akash told me: "This is not 1945, this is not a vegetable market." This verbal misconduct is unacceptable. I demand an immediate call audit and
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arjun
(@_arjuun) reported
@ACTFibernet why the hell isn't the internet not working. I have actual work to do, it's been 7 hours since I booked the complaint -_-
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Sivaram Ramanathan
(@samaaniyan) reported
Dear @ACTFibernet if you don’t want your customers to complain … please don’t provide the number and make them fool .. worst ever
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Vinit Jain
(@vinitjain04) reported
@ACTFibernet one of the worst customer care services ever.
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Deekshith R
(@deexithray) reported
@ACTFibernet @ACTFibernetHYD Can you update about ticket: SR10177925109374 ??? We have internet outage from yesterday evening!
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Madhukar Reddy M
(@madhukaran126) reported
resolution for my critical WFH connection. #ACTFibernet #CustomerService
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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Jaydeep
(@_jaydeepkarale) reported
@varunnadiminti @ACTFibernet Local ISPs are really bad when it comes to service sadly
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karthik
(@genuinekarthik) reported
@ACTFibernet it's been few hours raised a ticket and one of them have visited to fix the issue. Iam unable to complete any of my tasks. Request you to look into this matter promptly.
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jaff iqbal
(@jaffsadiq) reported
ACT customer support has been extremely disappointing and unprofessional. My issue is being closed repeatedly without resolution, My security deposit amount has still not been processed, and no update has been provided @ACTFibernet
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Sivaram Ramanathan
(@samaaniyan) reported
Planning to shift from @ACTFibernet .. which is the better Internet service provider in Chennai …. Please suggest ..
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Ashwin Balakrishnan
(@TheCopyTrail) reported
@PR0UDINDIAN @ACTFibernet You're not alone, I renewed on the 10th and haven't had internet since the 11th. Every day, I get an SMS saying they need another day to fix it - but no explanation of what the issue is and can't get in touch with a human. Should have trusted my gut and switched providers.
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Manish Keswani
(@Adv_Manish_vk) reported
@ACTFibernet while taking the connection and renewing it I paid INR 3000 then why I'm now asked to pay INR 3886 for renewing it, I'm not at all ok with such unreasonable hike. There are other Broadband Service Providers who are providing Broadband services cheaper than ACT.
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potatosays
(@pootato44) reported
@ACTFibernet You have already worked on this multiple times, but the issue is consistent. I have no more belief in your service. @JioCare, I would like to switch to your services. Please help me initiate the process. I have raised the request.