ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Ludhiāna, Rājupeta, Chennai, Hyderabad, Bengaluru, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh, Nalgonda, Coimbatore, Jaipur, Raipur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Total Blackout | |
| Rājupeta |
Internet | |
| Chennai |
Internet | |
| Hyderabad |
Wi-fi | |
| Chennai |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ⒶⒶ
(@arennakshatra) reported
Please ignore this tweet,I was able to connect to customer care and clarified the issue. @ACTFibernet
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Srihari
(@sri_1305) reported
Dear @ACTFibernet you are giving nightmares to the people working from home. My connection is not working again and all the people are struggling a lot due to this. Please leverage your connection reliabillity. Your ACT Fibernet Request SR10452487547462
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Shakir Mohammed Dastagir
(@smd1119) reported
@ACTFibernet Very Bad customer service. Fed up of fake promises and false commitment on issue resolution.
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Sai
(@saaisaaai1) reported
@ACTFibernet can you please solve my issue and send me new invoice ASAP
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Mani Shekhar
(@mms2510) reported
@ACTFibernet go to hell with your service.. i had it all.. 10 days and no one is contacting . Thank you guys
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Kirti Kumar Kasat
(@kirtikrkasat133) reported
@ACTFibernet I want you to remove all your database else I am going to file a police complaint for misuse of data and infringing my privacy.
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KroenkeOut
(@Wecaredoyou69) reported
@ACTFibernet Absolutely disgusting Customer support, Wish I could give a negative rating.
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Shailendra Kumar
(@Shally_kr) reported
@ACTFibernet I have given the request to remove your connection after this problem. Bakwas services.
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Chetan
(@chetanbs) reported
@ACTFibernet Services down since more than an hour. Wondering what is wrong.
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Vishal Singh
(@vishalsingh0298) reported
@ACTFibernet Internet down since 5pm today.... kindly resolve asap!!!!
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.
(@FASAKFK) reported
@ACTFibernet The issue was not just about waiving off the reconnection charges. Why don't you people stick to the word you promise to your customers? It's been 3 days since your executive had assured me that the issue will be resolved. Nothing has happened yet
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Rasna Packet
(@RasnaPacket) reported
@ACTFibernet @visakhapatnam technicians are so irresponsible. been calling them simce morming and no one showed up till now. PATHETIC service. surely going to change to some other service. Heard @airtelFibernet is much better.
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krishna
(@krishnaerb) reported
Hi team There is no internet outage Please check and let me know @ACTFibernet
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satyajit nath
(@satynath) reported
@ACTFibernet @ACTFibernetHYD I have put my connection on temporary hold, yet you reactivate it without my consent and bill me every month. Calling support is a never ending loop and no outcome. Pls cancel my internet, I am tired of your poor customer service.
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Paul Dinakaran Sunny
(@paldinakaran) reported
You guy’s not understanding with customer eod.. never expected this pathetic service in @ACTFibernet
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Avinash Basutkar
(@AvinashBasutkar) reported
@ACTFibernet I will without fail look for another provider after end of the current plan.
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arc21
(@_arc21_) reported
@ACTFibernet I have been trying to get my billing query cleared from the month of December but still I haven’t had the right response following up from a long time but not a bit response your team I’d rather not use your service and let my friends know how pathetic the support is
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rohith
(@rohithdsv13) reported
@ACTFibernet Such a low level customer service you provide to your users. I have downgraded my plan and wanting to pay my bill accordingly. It has been three days and your agents now even cut the calls mid way. Account: 101305910975 Lowest level of customer service!!
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Shilpi basra
(@Shilpibasra) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet sorry but your customer care service is pathetic and very hopeless. I have been using your service from past one month and have been trying to contact through calls and email ... and no one is responding. Please connect IF YOU GUYS CARE ABOUT YOUR CUSTOMERS.
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Navin Chandru K
(@NavinChandruK1) reported
@ACTFibernet I'm not in hope on act any more. Tomorrow network will be disconnected
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•‿•
(@guptamitali21) reported
I'm done being polite. And you guys are really getting on the nerves now. I disconnected one Act service already. It won't take me long to take this down too. Do a better job at addressing ur customers issues. And may be listen & implement d feedback @ACTFibernet @ACTFibernetHYD
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Kirti Kumar Kasat
(@kirtikrkasat133) reported
@DoT_India i want to file an official complaint against @ACTFibernet for not deleting my data with them and repeatedly making unsolicited calls for reconnection. First they did not provide proper services after which I disconnected their service and now they are pestering me
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vivek sinha
(@vsinha215) reported
@ACTFibernet kindly remove my no from your database and dont send message to me . I am not your customer
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Joe Praveen
(@Mystiquerealms) reported
@ACTFibernet No one has contacted me so far. I have decided to switch over to airtel broadband today. Do not pester me going forward by sending me bills. Immediately terminate my connection!
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Sumanth
(@SumanthXavier) reported
@ACTFibernet My refund refund request SR10252453502925 is being closed without any resolution. Is this some kind of a joke? I am waiting for the refund since August 2020. Such irresponsibility from a leading ISP.
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Notorious Than Thou
(@Abhiman32317156) reported
Hello @ACTFibernet, ur service is stooping so low. I was ur user for past 7 years and now I wud need to take ur connection off. If you have a little self-respect left, kindly respond else take this setup and go..... you know where.
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•‿•
(@guptamitali21) reported
Please do a better job at hiring. Coz the customer care executives were speaking some nonsense. They said our technicians are working. These technicians work in a way that the internet is down at least for 4-5 times. @ACTFibernet @ACTFibernet
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Sakshi Arora
(@sakshiar) reported
@ACTFibernet No action taken yet again. 9th February was service due date.
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•‿•
(@guptamitali21) reported
@ACTFibernet @ACTFibernetHYD You service sucks so much that it shouldn't be called service. In a week's time span it is down for the third time. And each time it is down, you morons take at least 2 days to fix it. I haven't even able to use it for one full day.
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Sai
(@saaisaaai1) reported
@ACTFibernet Please solve issue ASAP otherwise I have to shift to other broadband