ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Mumbai, Hyderabad, Salem, Warangal, Cochin, Ludhiāna, Rājupeta, Madurai, Visakhapatnam, Pune, New Delhi, Chandigarh and Nalgonda.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj jain
(@Manojsrimal) reported
@ACTFibernet customer support disconnect call in between without providing resolution. i have registered many complaints for speed issue but act not doing anything
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Mahesh
(@Mahesh9703144) reported
@ACTFibernet Worst service provider, asking for cancellation of connection in Hyderabad location.i have never seen such issues with any other providers, request you all to not to go for act fiber.
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Souvik Sett
(@sett_souvik) reported
@ACTFibernet What are you doing to resolve this? Escalate this issue
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Jason
(@FittleLucker_36) reported
Hey @ACTFibernet Our internet has been down since yesterday, it's been 24hrs++ Made a complaint and 4 calls to your helpline, no one has come checked or responded. Are we going to get it fixed today?
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leah andreakis
(@LAndreakis) reported
@ACTFibernet @ACTFibernet I’ve shared my numbers many times now. Raised multiple tickets. Talk to customer service. Not one answer that makes any sense!
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Satish Virivinty
(@vskz4n) reported
@Airtel_Presence @AkashTi38726150 it’s the worst these days. i faced it a week back without internet and got restored after 1.5 days. I wrote it to their appellate authority asking for a refund for lost day of service. They just replied saying it got restored.I made a mistake by shifting from @ACTFibernet
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Barkha agarwal
(@agarwalbarkha15) reported
@ACTFibernet @ACTFibernetHYD what the hell is wrong with y’all? After paying freakking 12k how the helll are you sending me messages that you’ll disconnect my account. Pathetic customer support. Call me now!!
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Ajosh Gopi
(@ajoshgs) reported
@ACTFibernet Internet Down. Ticket raised..Your ACT Fibernet Ticket no: SR10367267817004 has been registered. Our team will ensure fastest possible action Can you assign someone ASAP
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Prabhat Kumar
(@Prabhat97710882) reported
@ACTFibernet It's pathetic service. From past 1 week we are waiting for Installation for the act.We are facing Misleading, Bad communication Mental harassment behave.Fake promise made & terms and conditions not fulfilled. Multiple ticket raised SR10267219728159
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Kiran Vuppala
(@vnvvkiran) reported
@ACTFibernet Pls don't call me and bother me with your new connection offerings etc. Pls respect the decision of the customer and don't harass. Receiving approx 5-10 calls a day. Remove me from your promotional list.
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ಅದು ಬ್ಯಾರೆನ ಐತಿ...
(@sagarmc) reported
@ACTFibernet kannadalli customer support yake kodtilla.Kannada option select madidre,connect madtivi antha heli,5-10min waitmaadi automatic call cut madtira. You are doing business in Bengaluru andnot providing customersupport in kannadalanguage is not acceptable.@vasantshetty81
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d
(@kosd2023) reported
@ACTFibernet Issue did not get resolved i have paid 6 months charges but my internet connectivity is not working. Extremely unprofessional @ACTFibernetHYD @ActfiberC
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Deepu Rao
(@Deepu_Ra0) reported
I've been using #broadband @ACTFibernet for a long time and getting pathetic services. The agents are not giving a proper resolution. The plans were changed without pre-informing and I have got one more bill after making the payment, closed SR without confirmation.
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Fredd_Talks
(@DeepakfreddyX) reported
@ACTFibernet Pathetic service from your end. Please deactivate/disconnect my account. Moving onto another ISP. Thank you
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Naga Budigam
(@bnr96) reported
It's been more than 4 days since I made the full payment for my new @ACTFibernet connection but unfortunately there's no response from anybody despite several followup calls. Horrible experience @ACTFibernet never expected this, pls refund my money @ACTFibernet
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Harsh
(@harsh18696) reported
Looks like ACT is over subscribed here in my Bangalore apartment.For a plan of 300 MBPS I’m getting max 2-3 MBPS at night. It’s completely unethical. I’m not able to work at night because of this. Very poor servicing from ACT @ACTFibernet
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citizen
(@Nanmaiundagatum) reported
@ACTFibernet Issue has been fixed. Please create a waiver for the time internet was down.
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SITA Longani
(@LonganiSita) reported
@ACTFibernet we have requested so many times for relocation of broadband from Bangalore to Delhi. Still no resolution given and we have to start work from tomorrow. Need assistant
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Ebenezer Kingslin
(@EbYy) reported
@ACTFibernet We are not getting service in Bangalore, Byrathi. Any good reason.
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Sabeesh
(@sabeeshvk) reported
@ACTFibernet This is still not working. Still waiting for an update.
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Shauna
(@ShaunaS_des) reported
@ACTFibernet finally got a call from Mr.Naveen to inform us that the plan cost has gone from ~10,000 a year to 20,000. Amazing how their internet is horribly poor but the speed & efficiency is in their prices going up & service going down. Cheating at its best #unethicalBusiness
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Ajosh Gopi
(@ajoshgs) reported
@ACTFibernet How quick can it be done?? I cannot wait till tomorrow for this fix
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S M
(@syedology) reported
@ACTFibernet No internet from morning , hyderabad. Please fix the downtime .
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Uttam Shaw
(@utham2008) reported
@ACTFibernet Hope my problem will be solved at the earliest without disconnect my connection
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Vijay Yeddula
(@YeddulaVijay_05) reported
@ACTFibernet worst internet service @hyderabad No proper response from customer care. #actfiberworstinternet
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SKB
(@Sandy871001) reported
@ACTFibernet Thanks for resolving. My honest feedback would be that your turnaround time for resolving the issue was way too high which is not really appreciated at all. You guys need to improve a lot in many ways else you end up losing your customers and their trust
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Bgmi Hacked
(@bgmi_hacked5) reported
@ACTFibernet All **** and bull show off I'm facing issue from last month, it's not even that i live in a vallage. All drama to attract new customers to your ****** service
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Manoj jain
(@Manojsrimal) reported
@ACTFibernet #fraud #AcT i have registered multiple complaints for speed issue and act is not resolving issue. customer support disconnect the calls. I have storm plan and not getting 1 Mbps speed also. worst customer support and service
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Suraj Salian
(@SurajSalian) reported
@ACTFibernet @BalaMalladi only one thing comes to mind when we speak about @ACTFibernet cheaters. Promised connection same day which never happened.will never mention whether they will provide single/ dual band router before paying. Beware before opting for ACT
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Uttam Shaw
(@utham2008) reported
@ACTFibernet @ActfiberC last 15days I made a complaint, without doing anything complaint closed at least 10 times. Disgusting support team #actfiber #support