ACT service status: outage reports and connection issues
Why is my ACT service not working?
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (64%)
- Wi-fi (26%)
- Total Blackout (8%)
- E-mail (1%)
- TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Chennai, Hyderabad, New Delhi, Bengaluru, Mumbai, Jaipur, Alwar, Kanniyākumāri, Noida, Coimbatore, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, and Erode.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 14 hours ago |
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Total Blackout | 20 hours ago |
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Wi-fi | 1 day ago |
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Internet | 1 day ago |
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Wi-fi | 2 days ago |
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Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen Chandy (@pravchan20) reportedLinks down for last 6 hrs ticket number SR10362569577822 please do the needful @ACTFibernet
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Frederick Michael (@Famick2004) reported@ACTFibernet Sorry to say, this time not on time. I had to call your customer care multiple times. Bad experience. Sorry.
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V Gopalan (@TheGopalan) reported@ACTFibernet sucks! It is 52 hours since their internet went down! How irresponsible they are! No information/response whatsoever even after complaining several times! They don't even have the minimum courtesy of informing their customers regarding the problem!
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Deepak Sankar (@DeepakSankar) reportedHad one of the worst service while installation. Out of all odds and advice. Still went for @ACTFibernet . I am into **** without internet connection. They won't solve my issue. Wish went with reliable @airtelindia or @reliancejio
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ravi teja (@ravicool22) reported@MdAbrarShareef @ACTFibernet Jus shoot a mail to nodal officer or just switch to Airtel or something.. ACT IS SCRAPPED USELESS NETWORK. They don't regret it's all acting! They already told it's ACT!
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Satish (@Satish40237129) reported@ACTFibernetHYD @ACTFibernet SR10162548475422, since yesterday I've got around 5 to 6 calls and everyone says problem resolved and suggests me tl check but after checking when I say not resolved they say they will send technician, I don't know why the hell
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Pavan Tiwadi (@Pracharitpavan) reported@ACTFibernet The assigned concerned person is not contacting us due to big work of getting wire change issue he said It’s been more than 36 hours but no one is taking issue seriously and it’s impacting work for customer.
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manjuachar (@manjuachar95) reported@JioCare Guys please help me from that fking @ACTFibernet !!! Please start your services soon in my area ive been pleading from past 1 year!! 🙏🏻🙏🏻
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manju s nayak (@mynamemanju) reported@ACTFibernet connection again goes off🙄.......happening this 4th time this month and infinite times in this year, please don't give service if you are unable to provide service correctly. Please look into my problem seriously. I want permanent solution.
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Md Abrar Shareef (@MdAbrarShareef) reported@ACTFibernet There is no internet connectivity from Last 24 Hrs and i have complaint several times in Act portal and called many technical executives but no one is responding ... Can you please look into it and this issue has been very regular these days
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Sandeep Kumar Rachakonda (@Sandeep10969115) reported@ACTFibernet , I made a payment for flexi bytes through app and data is not reflected. Raised a complaint for same. CSR Team said it will take 48 hours to resolve it. Do you really think it will take 48 hours to check on this issue? Think of timelines and fix the issue ASAP.
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Sri Ram (@rama_krishna_) reported@ACTFibernet internet is not working..
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Rajesh Preetham (@RajeshPreetham2) reported@ACTFibernet Since yesterday i am not receiving internet and i raised complaint. But there is no resolution from your end. If my issue is not resolved, I'll take serious action against you.
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Shambhu (@Shambhu_smile) reportedThis issue is still not resolved which is seriously affecting my work from home for the entire family. This is not at all a good service after waiting for ysterday thinking that it would resolve. @ACTFibernet @ACTFibernetHYD #InternetShutdown #badcustomerservice
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Md Abrar Shareef (@MdAbrarShareef) reported@ACTFibernet When would you be solve my problem please it hampering my productivity because of your useless service
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m.s.v.harish@gmail.c (@laddu0143) reported from Annāram, Telangana@ACTFibernet @irupeshranjan This call back never happens
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S@ndy (@WMSUNDEEPKUMAR1) reportedHow much time you need still???? For payment you ask for immediate, and for service you will take hours and days!! Shame on your service!! @ACTFibernet #Hyderabad
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𝑅𝑢𝑝𝑒𝑠ℎ 𝐶ℎ𝑜𝑢𝑑ℎ𝑎𝑟𝑦 (@irupeshranjan) reported@ACTFibernet seems act engineers are not working on weekends..
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vallabh asawa (@vallabhasawa) reported@ACTFibernet Again same issue..can you help and resolve it asap
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Raj Achuta (@achuta_raj) reported@ACTFibernet How can I upgrade my plan? your customer service sucks! Is there any way I can connect to your customer care?
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ravi teja (@ravicool22) reported@Pracharitpavan @ACTFibernet Jus shoot a mail to nodal officer or just switch to Airtel or something.. ACT IS SCRAPPED USELESS NETWORK
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manjuachar (@manjuachar95) reportedU guys should be ashamed of yourself to be working in that **** company @ACTFibernet !!!
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Prashanth😃😃🕺🏻🕺🏻💫💫 (@pkperception) reported@ACTFibernet Hello is anybody reaching out to me...??? Not received any call from any of your customer care executives.
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Pavan Tiwadi (@Pracharitpavan) reported@ACTFibernet Compliant # SR10262525838162 The compliant was raised on Saturday 8 PM and since then customer care is telling they are requesting service engineers to prioritise ur no one care of customers of Act #india #sunderraju
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S@ndy (@WMSUNDEEPKUMAR1) reported@ACTFibernet I think still they are looking only, tell them to do something. How much time it will take still?? Again tomorrow morning start our WFH, better you concentrate on giving service rather than bills.
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𝑅𝑢𝑝𝑒𝑠ℎ 𝐶ℎ𝑜𝑢𝑑ℎ𝑎𝑟𝑦 (@irupeshranjan) reported@ACTFibernet SR10162531817752 is not resolved for last 24 hours.Worst service ever. Previous I was using airtel and SR used to resolved in 5-6 hours max. Customer and Customer care will have the same info.ACT should not be recommended for WFH. #WFH #Hyderabad #CustomerExperience
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Shambhu (@Shambhu_smile) reported@ACTFibernet The issue is still pending. Is there any one who can solve this because we cannot login to work if there is no internet @ACTFibernetHYD @ACTFibernet
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m.s.v.harish@gmail.c (@laddu0143) reported from Annāram, Telangana@ACTFibernet @anilmihir This call back never happens
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Pragadeesh Kv (@kvpragadeesh) reported@ACTFibernet Whats your problem with @DisneyPlusHS ?? Why the hell iam not able to Stream it?? Please help me ASAP!
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M Ghouse baig (@ghousek14) reported@ACTFibernet its been more than 36 hour i dont have internet do not take this service this is **** service