Is ACT having an outage?

@ACTFibernet still waiting for a resolution. It worked for about 5 minutes today, stopped working again!

@ACTFibernetHYD @ACTFibernet Things you must know :- 1) You guys have a worst customer service, though must be a great data provider to twin cities. 2) Your few employees are the laziest. 3) I hate being waited for 12days for a connection relocation. Really pathetic

@ACTFibernet ache din kab ayega... Too slow speed facing from last few MONTHS... No response yet even after raising issue... Thanks for the support

@ACTFibernet This is ridiculously insane. None of you contacted me or reached out to us. I am 100% sure, you guys don't even know the issue that I am facing. How in the world would you say that you resolved. Have some sense while replying back, shame on your service! @ACTFibernetHYD

@ACTFibernet Hi, We have no internet connection since Sunday. Please resolve this ASAP. No proper response from the customer care center. Account Number is 104010010908 Userid is 10969430 SR1041519055762

@ACTFibernet pathetic service continues... enough is enough.. i raised the ticket , talked to local IT guy still no action taken @Airtel_Presence i hope u r arriving soon to Amrutha Heights Bengaluru!! Will switch to you guys once billing is over!

@ACTFibernet Applied for a new connection on 11th. Got immediate messages, emails and calls. After that just no response once one of the executive confirmed my address. If you do not want to provide the service say it so in writing. No response is not a great idea.

@ACTFibernet It is almost a week. Does it take weeks to resolve an issue.

@ACTFibernet Still the issues remains unresolved

@ACTFibernet i think cmpny is in wrong hands. Earlier srvce of ACT used to be awesm. Now, in last 7 days 4 days there was no internet. you give ads to register complaint via app and nvr bother to reslv it after 12 hrs also until a call is given to you. another 12 hrs to reslv.

@ACTFibernet My internet is not working from last 24 hours , have my exam next week . Hope to resolve it asap .

@ACTFibernet Ya thats the problem. Concerned team is not getting in touch

@ACTFibernet It was resolved after lot of calls and follow ups. On top of that, I was not informed about the resolution.

@ACTFibernet One more SR1051567218857 I keep on raise requests. You guys want payment in advance but not the service. Crazy.. I should say.

@ACTFibernet I had raised a reconnection request 2 weeks back and contacted your customer service team many times and still they have not fixed the issue. And also I paid the outstanding amount of Rs: 44 and again Rs:1153. #actfibernet #worstservice

@ACTFibernet when I raise a ticket you people are closing even without resolving the issue ! I already asked you how to close my act account ! I did a blunder by switching my network !

@ACTFibernet Again my internet is down. Worst service. Pathetic customer care

@ACTFibernet Hello, my registered mobile no. Is 8050070003. My connection is not working, customer care of guntur not reachable. I had enough with your service. Kindly send somebody and disconnect my connection immediately. Send me a bill whatever is pending.

@ACTFibernet wanting a connection in BLR , area currently not serviced. Any timelines for providing connection will help. Only provider is @Airtel_Presence with pathetic FUP for almost same cost #Akshaynagar

@ACTFibernet #ACTFibernet #ACTChennai #ACT Worst service ever, customer care people are #hideous nd too much hidden charges. trying to shift connection to new place since nov 30 [#SR1031341314171]. it's hopeless

@ACTFibernet @TRAI @DoT_India @JagoGrahakJago_ @inconsumerforum @eConsumerCourt Please someone help me out of this.. Can't handle "ACT" torture..

@ACTFibernet Hello.. Why you people doing fake promises to your customers.. When i raised the issue they within 24hours it'll be cleared.. Its already more than 27hours amd no improvement in your service..!!!! @TRAI @DoT_India @JagoGrahakJago_ @inconsumerforum @eConsumerCourt

@ACTFibernet Yes, resolved by my self n no executive of yours called to fix it. Still pathetic customer service. Keep up this shi*y work 👏🏻👏🏻

@ACTFibernet Still no response. 6th day and still no action. You have guys have been doing feasibility study for 5 days. Never knew it was so complex when many flats in the same complex have the same connection

@ACTFibernet Sir ji, If it resolved why do I need to follow up so many times.customer service is very poooor

@ACTFibernet Still not closed this issue... I may not pay my amount which is in due.

@ACTFibernet The least you could do is give a timeline as to when this issue would be resolved.

@ACTFibernet Just wanted to know if you have a new excuse this time, how someone is trying to mess with your services or is it the same old - "Rival companies come and break our wires". Contacting your customer care and telling them that this is a regular occurrence is useless

@ACTFibernet still nothing happened, pathetic service. no wonder everybody is switching out to other ISP.

I still do not have a solution for my problem. The internet is down from three days. Go ahead refund my money and take your connection back. @ACTFibernet need my money back

@ACTFibernet This is one of the worst service provider ever seen. Worse than airtel. After requesting for disconnection due to no internet connectivity ACT has not refunded my money inspite of repeated reminders and follow up. Chor company.

@ACTFibernet No internet since evening and no resolution. I won't be surprised if this doesn't get fixed today. Please improve service quality or withdraw it unable to provide. Your ACT Fibernet Ticket no:SR1021557829812 has been registered. #poorservice

@SantoshPamarthi @ACTFibernet I know. The other SP’s do not have their reachability to my home otherwise I would have switched to @HathwayBrdband or #excitel sometime ago.Very pathetic service and also unreasonable plans compared other competitors. RIP #FUP in their plans :(

@ACTFibernet Complaint was raised regarding slow network speed. Already got the ticket opened twice. It has been more than 6 days. Still the issue remains unresolved. Ticket#10134041115. Account: 101000877056

@ACTFibernet I’m switching to Airtel. You have no right to block websites through firewall if it’s visited via Basically your reading what websites your customer is visiting. Cheap mentality tactics. Airtel has zero tracking.

@ACTFibernet switching to Airtel. You have no right to block website through firewall if it’s visited via Basically your ready what websites your customer is visiting.

@ACTFibernet oneore day, no update. Do you really want to keep me as a customer. Btw I am on your costliest plan.

@ACTBroadbandIn @ACTFibernet From last 1 month my Act Account is hardly active.6 times I have placed complaint but it is not resolved act No--102018100697.Can we expect a better service from ACT.Every other day i have to Lodge a complaint to restore service.Can we "ACT"

@ACTFibernet Lip service doesn't work Even after lodging so many complaints,my internet connection is not working.Pls act fast or else arrange for refund.

@ACTFibernet I didn’t receive act invoice for last two months.Every month I asked support team send the invoice to my email.Can you fix the issue asap

@ACTFibernet I have been trying to contact the customer care but unable to reach. Need urgent assistance. Hope someone would atleast contact me back ASAP.

@ACTFibernet Internet is down from two days in our building. Complaint registered but no action so far ..#badservice

@ACTFibernet Yes very efficient call back and as promised my query and solution promised done and a call back confirmation. Keep it up! Satisfied.

Hello @ACTFibernet I am trying to contact you regarding network entry in Anantapur (AP) so let me know if you can enter here I am intersected in taking franchise or internet in Anantapur let me know

@AOLAnand @ACTBroadbandIn @ACTFibernet I too have faced similar issues at the start. Twice a month internet connection is cut-off. Just raising service ticket doesn’t help. Need to call them

@ACTFibernet Thanks...Need a fix ASAP please

@ACTFibernet Pathetic service and now you are acting so cheap by closing a complaint without even resolving it. And this is my 4th day and this is the second time closing a ticket without even resolving.

@ACTFibernet hey asked you guys to downgrade my plan from bolt to basic. Never do until now. Whenever someone writes a tweet or a email don't always try to callback by phone. Reply on same channel that's it. Very irritating. Check dm for my registered number.

@ACTFibernet please can the ticket number1021546805642 be attended at the earliest and a timeline be provided for the fix. This is happening far to often now that the internet has stopped working.

@ACTFibernet 1-Poor

@ACTFibernet pathetic service provided. The internet stops working every 2 weeks. The speed drops every week. Its been 2 days I complained and no action yet. Service getting worse day by day.

@ACTFibernet absolutely disgusting complaint handling, untrained customer support staff, not even aware of the services offered by ACT. deadlines reaches but your customer support team doesn't calls back.

@ACTFibernet how pathetic your service where one complaint is been dragged through days and no one is able to attend. Why should I keep your connection

@ACTFibernet It is the worst experience ever. You told my internet will be fixed and it has been 3 days woow. It can't go further. It's a shame how you treat your customer and give your service. I think I need to call @airtelindia

@ACTFibernet @ACTFibernet Account number is 102017923370. City is Bangalore. The complaints being raised are getting closer with any corrections. I am unable to pay since plan is wrong in App and online on website. My speed is reduced to very low speed because this of this issue pending.

Hello, wifi is not working since yesterday 3PM. Please look into this. @ACTFibernet

@ACTFibernet Almost 24hrs since I raised a complaint for the broadband connectivity. #stillnotfixed #maybeishouldswitchserviceproviders #customerservice #servicelevelagreement not abided to.

@ACTFibernet Hey, no, the issue hasn't been resolved yet. I was told my invoice will be updated in 3 days, and I now risk disconnection because y'all haven't done it right or something. Let me know what I oughta do.

@ACTFibernet Don't brand yourself as best ISP when a simple issue of relocating junction box cannot be taken care off # Reference number: 10217832979# 4 months old ticket

@ACTFibernet It has been 7 days since i raised my concern to your team with Tickets SR1021375808188 and no response. Moreover ticket has been closed.Worst customer service