ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (78%)
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Wi-fi (14%)
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Total Blackout (5%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Bengaluru, Chennai, Visakhapatnam, Hyderabad, Delhi, Hoskote, Mumbai, Allahābād, Yelahanka, New Delhi, Cochin, Jaipur, Vijayawada and Ongole.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Wi-fi | |
| Chennai |
Wi-fi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashwini Devunuru
(@AshwiniDev7) reported
@ACTFibernet I'm still waiting for your response.. worst customer care
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice
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muthu
(@mercedesgmk) reported
@ACTFibernet Tweet - 10 in last 3 weeks.. Everyday the same story. Can you guys provide permanent fix?? By mistake I paid for 6months, any chance for getting the remaining amount?
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Sulo L.
(@thepetitedamsel) reported
@ACTFibernet Internet down since last night around 11pm. Raised SR10263781171484 and ETA is tomorrow?! Can you guys be please more considerate of wfh situation getting interrupted and fix it fast?
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Koushik Podisetti
(@KoushikPodiset2) reported
@ACTFibernet I dont know why ******** are u guys closing the ticket before solving it and there no intimation on closing a ticket how fuking stuid u guys are its a fuking atupidity
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Niranjan Chinnu
(@ChinnuNiranjan) reported
@ACTFibernet Attendance check today!!! Screwed up the internet even today. Why don't you guys run some other business other than wasting ourtime.A good service agent would have the courtesy to atleast return my amount paid to you guys for the subscription for causing all these stupid problems
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Santhosh Kumar
(@Santh0sh7) reported
@ACTFibernet I have given many opportunities but worst service. I will switch the internet if issue not resolved within hours today. Box will be removed from my house.
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Soumya Ranjan Biswal
(@soumyabiswal033) reported
@ACTFibernet @ACTFibernet i need my money back right the way otherwise i will go for court for case already i have paid 3month subscription and router charge now technician are telling we will not install router what the **** thing your service is doing
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muthu
(@mercedesgmk) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC Anyone looking into my issue?? They simply resolved my ticket without my acknowledgement.
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Commentator 🇮🇳🇮🇳🇮🇳
(@jkamath) reported
@ACTFibernet After a connection is disconnected is there no process to give refund to you customers. This more than 3 weeks since service disconnected…
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Kiran Ganesh
(@KiranGanesh1610) reported
@ACTFibernet UTR: 135150887245 Payment of INR 890 made to Account 102636024281 instead of Account 102589136350 I made a mistake and made the payment to my brothers account instead of mine and I have been following up with your team since a week. No proper resolution from Act.
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Koushik Podisetti
(@KoushikPodiset2) reported
@ACTFibernet you guys have no responsibility of solving the issue i am never ever going use ur fuking internet and ur srivece any more ur the studidest irresponsible mother ******* idiots i have ever experienced
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Santhosh Kumar
(@Santh0sh7) reported
@ACTFibernet @ACTFibernetHYD For God sake can you make your fibre cable or internet stable to do my wfh better. From whole last week I see the issues.Your ACT Fibernet Ticket no: SR10163780792004 has been registered. Our team will ensure fastest possible action. #WFH #ACTworst
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Shubh M
(@smx_19x) reported
@ACTFibernet how to reach out to your customer representative. Raised a shifting request, but did not receive the ticket number. Plz ask someone to get in touch.
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Dr Pulugoru Siva Kumar Reddy
(@sivakumarred) reported
@ACTFibernet idiots again network issues , how many times should u message in a week
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Incredible Travelers
(@incrdbltrvlrs) reported
@ACTFibernet what a useless customer service team and engineers u have. They don't have training and knowledge about the process and requirements. I requested for #actgiga but ur team forcing me to downgrade and get the lower plan installed.
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Shyamal
(@Shyamalkumar) reported
@ACTFibernet What are you going to assist? Give me an exact time. If not I'll disconnect your service and go for @airtelindia
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Panchapakesan -Pancha
(@kish0071) reported
@ACTFibernet I regret for choosing ACT, not even a day gap again net is down.....
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Shankar R
(@rshankar03) reported
@ACTFibernet I have an issue for past 15 days, I have raised complaint, tried calling customer care several times. Nothing is useful, I think the customer service is the last priority for you. Decided to move on to different network #CustomerService #Broadband #actfibernet
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muthu
(@mercedesgmk) reported
@ACTFibernet Stop bullshit.. Fix the issue, giving same excuse everyday..
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Koushik Podisetti
(@KoushikPodiset2) reported
@ACTFibernet From the past 2 funking months i am waiting when ******** are u going solve my issue u fuking idiots
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Mohammed Haneuf
(@haneuf28) reported
@ACTFibernetHYD @ACTFibernet pathetic, worst and disgusting experience. Issue is not resolved even after escalating it to nodal officer. They give a timeline and extend it. Stay grounded when you are growing big. Worst customer service will bring business down. RIP ACT
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pavansottu
(@pavansottu) reported
@ACTFibernet Frustrated with the behavior of ACT technicians. Issue started with a customer switching off junction box and technicians could not transfer it to another location and created a disconnection request on my behalf which I never asked them. Lost hope on @ACTFibernet
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Soumya Ranjan Biswal
(@soumyabiswal033) reported
@ACTFibernet i need my money back right the way otherwise i will go to court for case. already i have paid 3month subscription and router charge now technician are telling we will not install router what the **** thing your service is doing.
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shrey gupta
(@shreya24) reported
@ACTFibernet every alternate day we see internet is going down. This much downtime is not something acceptable. Today opened one more ticket - SR10263781134434. can we get a permanent fix?
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vino john
(@john_vino) reported
@ACTFibernet really suffering every week with poor and instable connection issue. Please resolve my issue immediately. Very poor customer service from act.SR10263778981434 Can someone pls address my concern
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Ganesh Patel NOTA
(@puppalaGanesh9) reported
from
Annāram, Telangana
@JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare
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Mukund Iyer
(@mukundiyer1995) reported
@arnob1 @ACTFibernet They have dumb electricians who messed up my house wiring for their junction box. It could have burnt my house down if I didn’t shut down the mains. Their services are shoddy and done by lazy men. Just switch to JIO Fibernet or Airtel or anything that’s famous in your area.
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Udaykiran
(@a_udaykiran04) reported
@ACTFibernet Such a pathetic response have reported the issue with junction box around 10days back and not resolved issue yet. Every time I call customer care they are saying five magical words " we are working on it". Need some quick resolution.
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Shyamal
(@Shyamalkumar) reported
@ACTFibernet I had a complaint about internet connection not working today morning at 7 am and it's 5 pm now it's still not fixed. Ticket no: SR10163779530164. What kind of useless pathetic service are you providing. When I call your support team, u just keep extending the time.