ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (24%)
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Total Blackout (6%)
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TV (1%)
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E-mail (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Coimbatore, Bengaluru, Chennai, New Delhi, Ahmedabad, Jammu, Dharmapuri, Visakhapatnam, Erode, Pune, Mumbai, Salem, Warangal and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Coimbatore |
Internet | |
| Bengaluru |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Balakrishna Y
(@Balu1006) reported
@ACTFibernet I relocated to my location I requested Act team to shift the connection with junction box. It has been 3months now issue not yet resolved. Simply closing the service request and reopening again. This is the activity performing by ACT Team. SR No: SR10254996096103
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Aknecromancer
(@Aknecromancer) reported
@ACTFibernet looking for some details before buying new connection, WhatsApp and call support is bad. Can someone get in touch please?
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Ronald Weidle
(@rweidle1) reported
@ACTFibernet Hi ACT, I have paid my internet bill since April 12th and I keep receiving messages that i still need to pay. Now my services have been suspended. Your customer care said they would get in touch with me but as usual there has been no response from them.
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dev yadav
(@dev89yadav) reported
@ACTFibernet is there anyone who can help me, as my internet is not working from past 2 days and no one from ACT team still contacted me. They are just closing this ticket without solution. My ticket number is SR11055297241812. Please provide solution asap and question technician
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Sahil Paudel.
(@sahil_paudel) reported
@ACTFibernet The issue resolved now after 4 days.
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Abhishek Sharma
(@theiabhishek) reported
@ACTFibernet my internet is blocked from last 1 day. My bill was paid 15 days before. Customer care is not providing any resolution.
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VaseemAhmed وسیم اھمد वसीम अहमद
(@iamvaseemahmed) reported
Hello @ACTFibernet hyderabad team, no internet connectivity since 30 hours in Defence Colony, Langer House and all I get are "our team is working on this issue". Pooor service!!
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Shahbazuddin Syed
(@iamshahbazuddin) reported
@ACTFibernet @ACTFibernet Thanks to you, the issue is cleared. Since you took so long to clear the issue and I was the one to suffer for almost 60 hours without any internet even after paying for the whole month, I demand you to increase my validity by 60 more hours.
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Sailu Kumar Jaladi
(@SailuKumarJalad) reported
@JioCare please save us from @ACTFibernet pathetic service in the mentioned location. They are having pleasure by downing services during weekend. @JioCare please launch fibernet in the mentioned location
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Jagadishwar Bavandlapally
(@mejagadishwar) reported
@ACTFibernet Dear team, Facing network issue from yesterday morning onwards(Nallagandla-Serilingampally, Hyd) , still no resolution. Have been waiting for an update since morning, was keep getting the same response saying we are working on it , will get solved.
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TheMarketObserver
(@NFSamurai) reported
@ACTFibernet surprisingly you don't even have minimum courtesy to update the customer on a complaint even after promised time of resolution?
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TheMarketObserver
(@NFSamurai) reported
@ACTFibernet #ActBroadband #Act can there be worst customer care than Act?
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Hemant Sudarshan
(@hemantcfc) reported
My internet is down for the 2nd time this week. That too on a Saturday night.I just get a single day break from work i.e. on a sunday and now there's no internet.Highly disappointing service from @ACTFibernet
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Abhishek Sharma
(@theiabhishek) reported
@ACTFibernet My work is getting impacted can you please help asap
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Dinesh katre
(@katredinesh) reported
@ACTFibernet internet not working.... Address ... Shanthi apartment, Anand Nagar colony , khairtabad, Hyderabad Please help
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TheMarketObserver
(@NFSamurai) reported
@ACTFibernet do you have business partnership with Telecom providers such as Airtel? Fibercut and wait till customer buys internet pack from Airtel. Then restore. Repeat every month.
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sivaKrishna Talupula
(@siva_talupula) reported
@ACTFibernet till now issue not resolved let me know i want continue or not in act family
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Karthikeyan R
(@nanda5355) reported
@ACTFibernet Any idea when the issue will be resolved???
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Shahbazuddin Syed
(@iamshahbazuddin) reported
@ACTFibernet @ACTFibernet What is the problem with you people? How long will you take still to clear the issue? It's already been around 60 hours the complaint was raised.
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Karthikeyan R
(@nanda5355) reported
@ACTFibernet Is this how you treat your customer?? More than a day im not able to use my internet... Very bad.. I feel I'm treated cheaply here.
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Vimalesh Chinnaswamy
(@vimaleshkumar) reported
@ACTFibernet Worst Customer Service.
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God Speed
(@Shatmungya) reported
@ACTFibernet This is in regards to close my connection with Act, I had an amount pending which was required to pay to reactivate the account and then raise a account closure request. The customer care executive told me the connection would be closed once paid, but didn't happen
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Vinod S
(@VinodS35311935) reported
@ACTFibernet I am facing problems with ACT digital TV. Tried calling customer care, it's always busy. Sent a mail, no response. Such a worst service!! After paying all the bills, I am suffering. In case service not restored, can I go to consumer court!!!contact number. 9620275815
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vikas sharma
(@Vikassharma0705) reported
Why you people force to take only annually plan, right now I am not interested for annually I am looking for monthly plan. But customer care executive forcing and not accepting. Now a dat @ACTFibernet @ACTFibernetHYD Number:101009028008
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Vimalesh Chinnaswamy
(@vimaleshkumar) reported
@LewisBa01437473 @ACTFibernet Just quit ACT. Worst
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Vimalesh Chinnaswamy
(@vimaleshkumar) reported
@ACTFibernet WORST. A Zero value company ACT'S INTERESTS TOWARDS ITS CUSTOMERS WORST. I need my refund as we cannot go on loss of pays and I am responsible towards my customers and their I value their investments. Please avoid ACT Fibernet.
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shiva
(@shiva26844621) reported
@ACTFibernet it has been two days ,no resolution to my problem. I need to speak to your customer support once. Give me a call. #ACTfibernetisworstserviceprovider
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Abhishek V
(@TheManHasATweet) reported
@ACTFibernet I moved out of your service because I did not need it anymore. Please delete any data you have of me, and stop spamming me on calls with new offers. Thank you!
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TheMarketObserver
(@NFSamurai) reported
@ACTFibernet please tell us honestly don't you feel ashamed to have such pathetic customer care?
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Balakrishna Y
(@Balu1006) reported
@ACTFibernet I am hearing same reply past 2months. When it will be resolved. Pls have tentative date. I don't want generalise reply. I want resolution.