ACT service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (65%)
• Wi-fi (28%)
• Total Blackout (7%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Chennai, Bengaluru, Hyderabad, Coimbatore, Chhindwāra, Delhi, Visakhapatnam, New Delhi, Mumbai, Jaipur, Alwar, Kanniyākumāri, Noida, Ahmedabad, and Jammu.

City	Problem Type	Report Time
Chennai	Internet	3 hours ago
Bengaluru	Internet	12 hours ago
Hyderabad	Internet	14 hours ago
Hyderabad	Internet	1 day ago
Bengaluru	Internet	1 day ago
Coimbatore	Internet	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dev_Joy (@Joy_Akhil21) reported 5 minutes ago

  @ACTFibernet Thank you for the amazing service, because of the great service our whole community is shifting towards another operator.

• 
  Pooja Sharma (@Pooja_1428) reported 6 minutes ago

  @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

• 
  Pasupathy VK (@1in1400Million) reported 8 minutes ago

  @natarajanv88 @ACTFibernet They cannot say that. Consumer laws in India still have teeth. Deficiency in service is a worthy enough reason to file a case. Please contact me via DM. I will assist you in getting your case filed. Not just the deposit, but we will see they are imposed a hefty costs for this.

• 
  DataBites (@yashjaiswaalll) reported 12 minutes ago

  @ACTFibernet What the actual **** is wrong with you pathetic, limp-dicked bastards? Do you sit around all day sucking each other's tiny ***** instead of doing your goddamn jobs? U ******* retard bastards listen up here u ***** pig faces, My ticket - SR10179878376514 FIX IT NOW

• 
  Vishal Kukreja (@Cooltechvishal) reported 13 minutes ago

  @ACTFibernet One member from your team IQBAL, has disconnected my service for the sake of his profit. My plan amount is until 19th of April 2026. But now I can't able to restore my services. What the hell is going on, I can't even utilise my services when I paid the amount.

• 
  Rahul Agarwal (@rahul610) reported 17 minutes ago

  @ACTFibernet horrible service. No customer orientation. I guess state of most companies in India. Customer can go to hell

• 
  Jagyanseni (@SweeTie92083310) reported 18 minutes ago

  @ACTFibernet Shame service @ACTFibernet

• 
  Dishant Yadav (@Dishant9654) reported 21 minutes ago

  @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

• 
  Anurag (@anurag_abk) reported 26 minutes ago

  @ACTFibernet This is a very poor service from the @ACTFibernet after wasting 12hrs I am told that we will update you in 24hrs. The issue is that they pay 70Rs to someone a month in area to let them use power for the hub. And that guy left home so no power and no wifi to the whole area.

• 
  sujith kumar reddy g (@sujithkumar_g) reported 32 minutes ago

  @ACTFibernet If you are unable to solve the issue please refund my money @ACTFibernet

• 
  Explore The (@RajendraChim) reported 32 minutes ago

  @ACTFibernet Day 4th Still fiber net not working

• 
  i@m (@FiZbQ) reported 35 minutes ago

  @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet

• 
  Anurag (@anurag_abk) reported 35 minutes ago

  @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

• 
  DataBites (@yashjaiswaalll) reported 42 minutes ago

  @ACTFibernet DONT USE THIS **** HOLE BASTARD WIFI EVER. Genuinely ******* worst wifi ever exists in this planet. Bastard service bastard support, useless **** ever 🤢🤮 My ticket is - SR10179878376514 and its still not resolved since yesterday night. Fix it now or **** u.🖕

• 
  Maikei Nganba (@PMaikei) reported 43 minutes ago

  @ACTFibernet no internet since last night… ticket raised but no details or technician called… kindly help

• 
  Praveen Subramani (@PraveenSub51203) reported 45 minutes ago

  @ACTFibernet @ACTFibernetChn No internet since yesterday. Ticket ID: SR10379815470704. You keep pushing ETA with no real fix. This happens every month and you still charge for downtime. Pathetic service. Resolve this NOW. I have work

• 
  Sanjay Debnath (@sanjaydebnath86) reported 46 minutes ago

  @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

• 
  Brajkishore (@Braj_kishore79) reported 48 minutes ago

  @ACTFibernet how to close Fibernet account on moving out? Can’t find link on app. Plz help out. Have contacted local rep but did not get help.

• 
  Vishal Kukreja (@Cooltechvishal) reported 49 minutes ago

  @ACTFibernet @ACTFibernet team please call me now I am facing issues while reacharge.

• 
  Praneeth V (@PraneethV12902) reported 50 minutes ago

  @ACTFibernet ACTFibernet Your ticket SR10179796368604 was closed claiming the issue is resolved, but now there's another outage again! This is ridiculous and completely unacceptable. How many times will you close fake tickets while customers suffer? Fix this new outage immediately

• 
  Sanjay Debnath (@sanjaydebnath86) reported 51 minutes ago

  @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

• 
  Shant Kumar (@Shant057) reported 54 minutes ago

  @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

• 
  md fayaz (@fayazizzy) reported 57 minutes ago

  My internet is working very slowly 101676607226. Worst service is giving by @ACTFibernet @ACTFibernetHYD

• 
  yogesh sharma (@Yogesh_mr7) reported 58 minutes ago

  There is no internet from past 12 hours wtf is going on @ACTFibernet

• 
  Aswin (@Aswin657939) reported 58 minutes ago

  @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

• 
  Praveen Subramani (@PraveenSub51203) reported 1 hour ago

  @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 1 hour ago

  @ACTFibernet 5 days have passed , you keep on closing the ticket without giving solution, I am fed up with your service regarding streaming box, either you replace it or give solution

• 
  Naveen Janardhanan (@njana290380) reported 1 hour ago

  Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet

• 
  Mohammed Nadeem (@9959073455) reported 1 hour ago

  @ACTFibernet it has been three days since my internet service is down and still no response from @ACTFibernet in Hyderabad. Ticket ID SR10179863762624.

• 
  Swagz (@lovelyghosh53) reported 1 hour ago

  @ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?