ACT

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

ACT problems in the last 24 hours

The following chart shows the number of reports that we have received about ACT by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

ACT Outage Chart 05/28/2022 00:15

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Most Reported Problems:

  • Internet 69.56% Internet
  • Wi-fi 17.77% Wi-fi
  • Total Blackout 9.50% Total Blackout
  • E-mail 2.07% E-mail
  • TV .83% TV
  • Phone .28% Phone

ACT Outage Map

The most recent outage reports and issues originated from Hyderabad, Chennai, PETROL BUNK ORR, Bengaluru, Delhi, Rājendranagar, Visakhapatnam, Sangāreddi, Lucknow, Mumbai, Malīhābād, Salem, Medchal Malkajgiri, Trichūr and New Delhi.

IndiaHyderabad Wi-fi
IndiaChennai Internet
IndiaHyderabad Internet
IndiaBengaluru Internet
IndiaDelhi Internet
IndiaBengaluru Wi-fi

ACT Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

ACT Issues Reports

Latest outage, problems and issue reports in social media:
  • sangwords Sangeeta (@sangwords) reported

    @ACTFibernet since Saturday been having interrupted wifi services. Have written two emails to credit my account for hours of no service. Even now there no service. No response from Nodal or Appellate. The customer service is going further down.

  • nigil_n Nigil (@nigil_n) reported

    @ACTFibernet your services are Pathetic in #Bangalore recently. Initially when launched had good service and quick resolution time, but slowly it's gone away. Now average customer loose 2 or 3 half days every month. @HathwayFiber looking for switch. What's your turn around time?

  • sameermoh Mohammed Sameer (@sameermoh) reported

    @ACTFibernet Tean internet is not working. Ticket no: SR10164951563784 has been submitted. Frequent disconnection is creating problems abd response time 24 hrs is not acceptable.

  • deepakchouan deepak chouhan (@deepakchouan) reported

    @ACTFibernet Still no reply from Act it’s been 1 day even after they said we will reach out to you. Please resolve my issue asap or else this month also I will be in loss.

  • Mohamme71227232 Mohammed Imran (@Mohamme71227232) reported

    @ACTFibernet SR10164945385967- A new pole was installed yesterday during which the internet was disconnected. #Airtel and #Jio restored it in less than 3 hours but still no sign of reconnection from Act. Appaling customer service which does nothing despite 5 follow up calls.

  • responsiblewala Indian (@responsiblewala) reported

    @homo_sapien007 @ACTFibernet These @ACTFibernet team is shameless fellows. Expecting service from them is our mistake. Their motto is to loot the customers with fake bills and plans and feed their staff. Worst company on the earth. Not sure how they are getting investors . They should stop investing in them.

  • Bava62928213 Bava (@Bava62928213) reported

    @ACTFibernet @ManojTamilaras Poor service ever

  • Bava62928213 Bava (@Bava62928213) reported

    @ACTFibernet @bada_paww Poor service

  • Bava62928213 Bava (@Bava62928213) reported

    @ACTFibernet @KRISHNA83138665 Poor service

  • Bava62928213 Bava (@Bava62928213) reported

    @ACTFibernet very poor service!!!!!!!!!!! If we call the agent will say they will arrange cb without even understanding the issue and Closing the tickets just like tat without resolving

  • MuhammedGhouse_ mohdghouse (@MuhammedGhouse_) reported

    @ACTFibernet Its been three days and connection still not activated and fees already paid!! This is the worst kind of service i have ever faced!! Please disconnect the connection and refund the amount!!

  • hardikwason hardik wason (@hardikwason) reported

    (1/3) @jagograhakjago I urge you guys to please help us out on this issue as these guys @ACTFibernet doesn’t know how to treat with customers when they are problem. It was better if we dont use their services if you guys cannot provide a basic need to their consumers.

  • hardikwason hardik wason (@hardikwason) reported

    (1/2) @ACTFibernet we tried to call your people several times about slow internet. You guys even dont care about the pathetic services providing in the area. You always say we will come there to fix it but you never came for once.

  • hardikwason hardik wason (@hardikwason) reported

    (1/1) @ACTFibernet You guys have worst internet service in New Delhi. You guys cannot provide even stable internet in my area. You guys dont respond on customer support or even try to solve the issue. I mean you just only know how to loot people.

  • imgnr Gaurav Ranjan (@imgnr) reported

    @ACTFibernet need help here

  • suhas_marathe Suhas Marathe (@suhas_marathe) reported from PETROL BUNK ORR, State of Karnataka

    Missing @JioCare #JioFibre.. Had a seamless connectivity across devices & thier apps with lowest plan (30mbps). Was thier customer for more than a year and never regretted using thier services. Using @ACTFibernet (40mbps) since May and I have one or (cont..)

  • talespinbaloo Talespinbaloo (@talespinbaloo) reported

    @ACTFibernet Your support employees love to close tickets even before contacting us. No communication about what work they did at all. In fact they don't even visit the premises. I had raised the ticket for Battery replacement. But they didn't do anything Ticket-SR10264949074224

  • kanti_saywal Kanti_Saywal (@kanti_saywal) reported

    @ACTFibernet issue resolved thanks

  • AK1994Sep A K (@AK1994Sep) reported

    @ACTFibernet Internet stopped working. This is second time I’m facing issue within a month. The first issue was resolved after 4 days after multiple follow ups. Please resolve immediately.

  • itzmesuryafru Dr. Pradeep Arunoday (@itzmesuryafru) reported

    @ACTFibernet Customer service is very rude

  • imgnr Gaurav Ranjan (@imgnr) reported

    @ACTFibernet need help to provide wiring for a new place and shift connection later. there is no option available for it on the app. Can some one help. user id: 10881457

  • Bhanu181193 Bhanu Singh (@Bhanu181193) reported

    @ACTFibernet worst service ever my internet got deactivated to my address where I am still residing. No communication was made, made multiple requests to restore the connection but the their pathetic service has given no response so far.

  • maruthinarendra Maruthi Narendra (@maruthinarendra) reported

    @ACTFibernet Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.

  • maruthinarendra Maruthi Narendra (@maruthinarendra) reported

    @ACTFibernet @CMOTamilnadu Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.

  • maruthinarendra Maruthi Narendra (@maruthinarendra) reported

    @ACTFibernet Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.

  • maruthinarendra Maruthi Narendra (@maruthinarendra) reported

    @ACTFibernet Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.

  • Yellayya_S Yellayya S (@Yellayya_S) reported

    @ACTFibernet My internet is not working from yesterday.I have urgent works.i raised a complaint.(Your ticket SR10164940416324 is expected to be resolved by 27-May between 16:00to19:00) But still now no was respond It's very irresponsible behaviour from ur service. It's very worst

  • rishabhaga_ Rishabh (@rishabhaga_) reported

    @airtelindia @Airtel_Presence can you share the process to onboard to Airtel broadband service, as I want to terminate my @ACTFibernet services because of their #bad #Services

  • talespinbaloo Talespinbaloo (@talespinbaloo) reported

    @ACTFibernet I have raised multiple complaints to get the battery replaced however they respond that we can only resolve connectivity issues. My user ID is: 11041855

  • vemugantisameer vsameer (@vemugantisameer) reported

    @ACTFibernetHYD @ACTFibernet no internet from yesterday complained many times no customer support fedup with ur response i m using act from past 8 yrs...