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ACT service status: outage reports and connection issues

Why is my ACT service not working?

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If you are having issues, please submit a report below.

Full Outage Map

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours

The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 64% Internet (64%)
  • 25% Wi-fi (25%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)
  • 0% Phone (0%)

Live Outage Map

The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, New Delhi, Chhindwāra, Mumbai, Coimbatore, Ahmedabad, Visakhapatnam, Vijayawada, Jaipur, Delhi, Madurai, Dehra Dūn, and Kolkata.

CityProblem TypeReport Time
Hyderabad Internet 2 hours ago
Bengaluru Internet 3 hours ago
Hyderabad Wi-fi 10 hours ago
Chennai Internet 15 hours ago
New Delhi Internet 17 hours ago
Hyderabad Internet 18 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • imakhil09
    𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported

    Hey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately

  • GSankh
    Gururaj Sankh (@GSankh) reported

    @ACTFibernet I have cancelled the request of my disconnection. I want to speak to some senior responsible manager in Act who can address my small issue

  • ManikantaRaja14
    Manikanta Raja (@ManikantaRaja14) reported

    @ACTFibernetHYD @ACTFibernet @MIB_India Hello Act team, I have taken a wifi connection and installed router today but the internet was still not working. Your tech. said he will not be able to resolve & come along with a senior technician. Totally disappointed with the service.

  • krishmon29
    Krishna Mohan (@krishmon29) reported

    @ACTFibernet @ACTFibernet useless reply i have by now received 440 plus mails. This is useless spamming. Absolute nonsense. Its 3 hours since I raised the issue but no stopping the spam

  • agarwal_rahul25
    Rahul (@agarwal_rahul25) reported

    Hello @ACTFibernetHYD, @ACTFibernet My connection in Hyderabad has been out of service since 3rd June. SR10180566946244 request number. The ticket was closed yesterday without the resolution and I had to reopen it. Please look into it asap and send a technician for repair.

  • N0PE_ALlTE
    crest (@N0PE_ALlTE) reported

    @ACTFibernet it's been 2 days since we raised a request for relocating my Act connection in Hyderabad SR10180566938884 est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap

  • vijaykumarb21
    ವಿಜಯ್ (@vijaykumarb21) reported

    @ACTFibernet There is no internet aince morning and i have been calling support and waiting for the fix since more than an hour and no action taken #internetissue #bangalore

  • Frxtrot007
    Sumit kumar (@Frxtrot007) reported

    @ACTFibernet this is the worst internet provider. Absolute waste and pathetic. 12 hours since I registered a ticket as my internet wasn't working. TAT was 7:30 pm still not resolved. No way I can contact customer care now. Definitely won't renew this ****** connection again.

  • sridhar_gemini
    Sridhar (@sridhar_gemini) reported

    @ACTFibernet There is still no resolution from you.

  • WhyDan4
    A Sceptical Man (@WhyDan4) reported

    @ACTFibernet Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎

  • _arooran_
    Arooran (@_arooran_) reported

    @ACTFibernet refund for my connection Having down time for 15 days a month And for a week no internet issue what a terrible service Fix it now or refund for me I tell all my friends to disconnect with ACT fibernet, I'm not gonna suggest anyone if you delay fix it now

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet Worst service @DoT_India

  • neelnihal1
    ɱ૨.Nickk (@neelnihal1) reported

    @ACTFibernet Jun 7 sunday Morning 11am update Internet still not working. @ACTFibernet

  • DIWAHARPANDIAN
    Diwahar Pandian (@DIWAHARPANDIAN) reported

    Unacceptable! @ACTFibernet closed my ticket SR10380580306316 & disconnected my internet, but provided ZERO confirmation or email about my REFUND. My plan was prepaid till Oct 2026. You cannot steal my money after failing to provide service! A/C: 103720704297 @ACTFibernet_In

  • Frxtrot007
    Sumit kumar (@Frxtrot007) reported

    @ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time

  • rcmaa
    RC (@rcmaa) reported

    @ACTFibernet Chennai. A small drizzle for 10 minutes has taken away the joy of cooled weather. My connection got lost. Is your network so weak??? Can you look in to this

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet First, you give a morning appointment, then you switch it to the evening, and then it gets pushed to the next day; this pattern has been going on for five days, yet the problem remains unresolved.

  • shivamg0902
    Shivam Garg (@shivamg0902) reported

    Hello @ACTFibernet You have a very stable network when no downtime But you have a pathetic support in Delhi-92 region It's been 2 days since the outage happened and no response or action Idk what's wrong with you I guess you don't want to operate in this region of Delhi

  • dashottarpunit
    Punit Dashottar (@dashottarpunit) reported

    @ACTFibernet Non responsive CUSTOMER TEAM

  • vinesh1137
    vinesh singh (@vinesh1137) reported

    @ACTFibernet my Internet is not working and tried calling customer care but no response after waiting for 25 min..kindly look into this SR10180651564034 ASAP

  • PseudoMallu
    Nishith (@PseudoMallu) reported

    @ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes

  • raj5251
    г𝐀ןέS𝐇🦋 (@raj5251) reported

    @SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately

  • SBajaj06
    SBajaj (@SBajaj06) reported

    As I said, this wifi service is pathetic and goes down every week! Punctuality at its best, never misses a week, my ticket - SR11080611760224 for today’s struggle with ACT wifi. Can’t you guys work on it and fix it in my area for good? @ACTFibernet

  • Nalinbit1
    Nalin (@Nalinbit1) reported

    @ACTFibernet monsoon not even started in Hyderabad and ACT internet started crying. SR10180592692154 Shhhh... Act engineers are sleeping 💤 customer enjoy no WiFi zone

  • NikhilC12125226
    Nikhilll (@NikhilC12125226) reported

    @ACTFibernet It's been 3 days since I registered a ticket as my internet wasn't working. 3 days finished still not resolved. No way I can contact customer care now. Worst customer care service

  • tahirshariff793
    Tahir Shariff (@tahirshariff793) reported

    @ACTFibernet TICKET# SR10280623693714. Intenet not working since last 2 days no response from Support. FIX IT SOON @ACTFibernet

  • saffronisgood
    Kannan (@saffronisgood) reported

    @ACTFibernet Customer service not responding since yesterday morning. Issue not resolved since over 24 hours.

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet Same stats no update frustrating service @ACTFibernet

  • Prakydotin
    PrakyDOTin (@Prakydotin) reported

    @ACTFibernet Extremely disappointed with the service and support. I've been facing frequent internet disconnections for over 15 days and have raised multiple complaints. A technician finally visited yesterday evening, diagnosed that the issue is with the router 1/n

  • dashottarpunit
    Punit Dashottar (@dashottarpunit) reported

    @ACTFibernet It's a horrible team. No update no response and complete silence. Worst Network..