ACT Outage Report
Why is my ACT service not working?
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If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of ACT reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Will ACT compensate me for the outage?
The recent ACT outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with ACT if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, ACT has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map
The most recent ACT outage reports came from the following cities: Hyderabad, Bengaluru, Chennai, Coimbatore, Raipur, Ludhiāna, New Delhi, Delhi, Kolhāpur, Mumbai, Srīperumbūdūr, Ajmer and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet | |
| Chennai |
Internet | |
| Bengaluru |
Internet | |
| Bengaluru |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sushmitha Ram
(@SushmithaRam) reported
. @ACTFibernet your delivery person took my wifi router and never returned. It's been 3 days. My complaint has still not been solved, but he's closed it as completed. He is not answering my calls nor calling back. I'm a user from Chennai. I want immediate response. Shame.
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Ajay Jawade
(@AjayJawade1) reported
@ACTFibernet please reply to the email. Sending auto replies will not solve my problem. Don’t want to go to consumer court.
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🅡︎🅞︎🅞︎🅟︎🅔︎🅢︎🅗︎
(@Akkimroopesh1) reported
@ACTFibernet its third day with out internet in Tirupati when we can expect service back.its 4 days out of service with in a week seriously even public entities are now better than you. registered mobile number 7013827618 SR11163453276764
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Yukesh kumar
(@yukesh123) reported
@sai_chinna9999 @ACTFibernet @ACTFibernet Apart from regretting for the inconvenience caused, is there any useful service that you people do? Like fixing the internet issue or responding to customers request etc??
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Sri Ram
(@rama_krishna_) reported
@ACTFibernet connection issue internet not working.. why what's the issue.. man
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Moiz uddin
(@Moizudd48126887) reported
@ACTFibernet There is no internet at my location since 6pm. Please restore on priority. Every 2 weeks I face issues. I have office meetings and missing the same after my mobile data exhausted. Please check on high priority
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Jayanth Reddy Guduru
(@JayanthGuduru) reported
@ACTFibernet @ACTFibernetHYD Coud you please help me understand why my account speed has been limited to 100 mbps when the actual is 150 mbps. Account No : 101005463464 is this something that happens automatically.
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vinod kumar k
(@vinodku64042011) reported
@ACTFibernet No one bother to reply or rectify. Issues still persist.god know when it will be addressed.
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Raja
(@Rajais) reported
@ACTFibernet Dear Customer, Your complaint has been resolved kindly reply with YES if the problem is solved or reply with NO if not solved to 7893511150. If you are unable to use the internet services, kindly Switch OFF and Switch ON your WIFI router. this is yet to be fixed...
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bharadwaj
(@bharadwajbachu) reported
@ACTFibernet every time we use to raise the tickets nd none of them will solve in time repeatedly we are facing internet issues try to get some permanent solution.
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saran
(@rajsaran8) reported
@ACTFibernet Broadband not working and complaint status says it will be resolved by 9pm today but no resolution yet. Your ticket SR10363453832574 is tentatively expected to be resolved by 11/12 (MM/DD) between 19:30 to 21:00. Team ACT
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ushasri
(@ushasri1987) reported
Hello @ACTFibernet With reference to the ticket no SR11563426244576 raised there is no response from your side and the date mentioned in the request has been completed. Don't know for how many days I have to wait...Iam Done with your service.
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B A Madhusudhan
(@bmadhusudhan) reported
@ACTFibernet I am still awaiting resolution. Last night even before fixing the problem my SR was closed. I had to reopen it. What’s happening ?
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saagar
(@Saagar_Actor) reported
@ACTFibernet Internet outage please advise
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Yukesh kumar
(@yukesh123) reported
@ACTFibernet You people are not capable of resolving the internet issue, at least pls try to solve the service disconnect request SR10363465235653. So that I can move on! No point in waiting for your false promises anymore! ✅ ACT will never ACT! ❌ Worst service provider ever!
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parthi
(@paarthi_r) reported
@ACTFibernet It's been 24 hours now and no response yet. My internet is not working. Am getting msgs with extended ETA. It was supposed to be resolved by yesterday night but now the msg says it will be resolved by tonight. SR10363465804101
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Rêv Pãpü
(@revrevu21) reported
@ACTFibernet We are still waiting for issue to get fix. As of now there is no proper response. Ticket was raised on 11th Nov 21. But still now no one from ACT technicians contact us to fix the issue. Still how many days will you take to ask our query.
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NethajiGuru
(@nethajiguru) reported
@ACTFibernet @ACTFibernet Seriously worst customer care service. When I called helpdesk, I was informed that today sure issue ll be fixed. 🥱 For fixing one junction box it has 3 days ! Man time to close all your service and refund money.
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Hi Akil
(@Hiakil_) reported
@ACTFibernet customer service is very bad and giving fault commitments to customer..11:30 night to join the network they are responding us but once payment done no one worries about the customer.
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Manohar Paul Silarapu
(@Manoharsilarapu) reported
@ACTFibernet My Complaint has not solved yet and FYI I have discontinued your Services
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Rahul Saxena
(@RahulSa12629546) reported
@ACTFibernet Still no resolution…ACT is the most irresponsible Internet service provider….horrible services…will throw you out very soon..
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Jayanth Reddy Guduru
(@JayanthGuduru) reported
@ACTFibernet This is not the first time i am raising the same issue. it happens to me quite frequently. is this something intended to happen or could you please provide the details on why it is happening and what can be done to prevent this from happening
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Vedamurthy ವೇದಮೂರ್ತಿ.ಜಿ
(@VedamurthyG) reported
@ACTFibernet No response since morning no one called us for resolution
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NethajiGuru
(@nethajiguru) reported
@ACTFibernet @ACTFibernet Seriously worst customer care service. When I called helpdesk, I was informed that today sure issue ll be fixed. 🥱 For fixing one junction box, already 3 days got over !
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Bhanu Reddy
(@bhanutejareddy4) reported
@ACTFibernet @ACTFibernetHYD are the true fraudsters. Suresh (marketing person) totally cheated by asking me to pay amount in advance by telling we’ve feasibility. Later after technician visit, there’s no response from that idiot. True level of cheating by @ACTFibernet
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Hi Akil
(@Hiakil_) reported
@ACTFibernet On 9th I have made payment for internet connection but the guy is not responding to my call & technicians are giving unacceptable reasons to activate the service.
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Rizwan
(@Rizwan69946457) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC never stays on words. I hve been said by 2 of thr on fild emps and N no of ppl on CSM cl tht thy wl replace d cable as its hvng 2 joints nd also d cntrl box it gve frequent trble. On gng issue and they jus close tickets this is ridiculous..
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Gowtham Murari 🇮🇳
(@murarigowtham) reported
@ACTFibernet Hey, still issue not cleared and no proper response too.
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Jayanth Reddy Guduru
(@JayanthGuduru) reported
@ACTFibernet @ACTFibernetHYD i have the same issue as usual. my account is limited at 100 Mbps when i've the bandwidth of 150 Mbps. Could you please update the limit. is this something that happens automatically? ACCOUNT No : 101005463464
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Gowtham Murari 🇮🇳
(@murarigowtham) reported
@ACTFibernet Hey, still issue not done and no proper response too.