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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 90
Chhindwāra, MP 82
Chennai, TN 77
Bengaluru, KA 134
Mumbai, MH 4
Delhi, NCT 7
New Delhi, NCT 5
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 5
Coimbatore, TN 9
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
Vijayawada, AP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • bharanilovenuts
    Bharanidharan (@bharanilovenuts) reported

    be done the next day, but still no installation engineer has contacted me. I have already raised complaints, but there is no resolution. Kindly escalate this and complete my installation immediately. Account No: 103810728868 #ACTFibernet #CustomerService

  • Finprofz
    FinProfz (@Finprofz) reported

    @ACTFibernet internet not working since yesterday. How will customers manage?

  • HanuRaoG
    Hanu Rao (@HanuRaoG) reported

    @ACTFibernet @ACTFibernet Issue is resolved. Thanks. But please maintain backup resource to fix the issues in time 🙏🏼

  • President_Roley
    Harsh Agarwal (@President_Roley) reported

    @ACTFibernet The customer care shamelessly tells it will be solved within 24 hours for 3 weeks and never solves it. Reaching out via email is also useless. Never buy anything from ACT. @ACTFibernet If you have a bit of shame left. Check my ticket number SR10180846433465

  • tnwatch1
    tnwatch (@tnwatch1) reported

    @THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill

  • FaizalK11111
    FAIZAL KHAN (@FaizalK11111) reported

    @ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?

  • anveshnelluri9
    Anvesh Nelluri (@anveshnelluri9) reported

    Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

  • ProtestforRight
    The Swarna (@ProtestforRight) reported

    @ACTFibernet +918123168081 I wanted to file a complaint against this person, he is only responsible for my wifi Issue.

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Please keep your template responses to yourself. I'm yet to receive even a single communication from your team explaining what's happening or why it's taking so long. Take this as a warning, if I don't get a resolution by today, I'll file a case in E-Daakhil right away.

  • prakashloyaji
    Prakash (@prakashloyaji) reported

    @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

  • saicharantweet
    tensorCore (@saicharantweet) reported

    please resolve my issue SR10181085124474 . waiting from morning @ACTFibernet

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet There is long etr. Worst services by act

  • __Shashank__007
    Shashank Bharadwaj S (@__Shashank__007) reported

    @ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    @ACTFibernet Are u going to give my money back for the time internet is down?

  • Gvsdattatreya
    Dattu G.V.S (@Gvsdattatreya) reported

    Very disappointed with @ACTFibernet. Before payment, I received continuous calls. After payment, no proper response. Internet installation was delayed, ACT StreamTV4K setup is still pending, and every day I hear "today"or "tomorrow."Please cancel myconnection and refund my money

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