ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 22 |
| Hyderabad, TG | 8 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Flying Army
(@Calmb4dstorm1) reported
@mir_ekram @ACTFibernet Disconnect ACT and go for Airtel. Reliable and famous network..
-
Chithari Ravi
(@ChithariRavi) reported
@ACTFibernet So this is your resolution?
-
Md Abrar Shareef
(@MdAbrarShareef) reported
@ACTFibernet No internet connection since 24 Hrs. Complaint many times still my issue is not getting fixed. Really bad experience with @ACTFibernet
-
Deepak Narula
(@deepaknarulaca) reported
@ACTFibernet please look into ticket # SR11052720333672. Your field team is not responding despite calling several times to fix the issue.
-
Arjun
(@Arjun47833599) reported
@ACTFibernet Yes its been resolved now, but this has become a recurring issue in past few weeks
-
Shiva Krishna Veera
(@Shiva_Veeramas) reported
@thedevilworeme @ACTFibernet @airtelindia I don't know what's wrong with them, net interruptions every 10 mins, fed-up with both service providers.
-
Sharon Andrew-Rajkumar
(@SharonSAndrew) reported
@ACTFibernet and @SandyMohanG, why is your customer service so pathetic? I demand an answer please - no internet for 48 hours - your service engineers at Bangalore cannot fix the problem - do message me for details.
-
VIP AND FANCY NUMBERS 4SALE
(@maddy9346250152) reported
@ACTFibernet What the hell with you people I paid for internet service In return I'm getting work burden No proper response from you WORST and pathetic network Even a turtle is better than you Worst money looting network For disconnect you don't take time
-
Andolanjeevi Zoviee 🌈
(@Zoviee1) reported
@ACTFibernet internet not working
-
Deepak Narula
(@deepaknarulaca) reported
@ACTFibernet Pathetic service and irresponsive field staff.
-
IndianByHeart
(@krishnasinghani) reported
@ACTFibernet can you help me as to how can one reach your support team; the numbers provided seem not to work
-
Rachal
(@Rachal_atsahham) reported
I was on trip &Act technician has stolen the connection box and I don't have an internet since sat 91th Feb. Have raised ACT Fibernet Request SR10252723328482 no resolution. @ACTFibernet,giving false promises since sat. No manager when ask to speak
-
Syed Mir Ekram Ali
(@mir_ekram) reported
@ACTFibernet team, i would like to discontinue with ACT services w.e.f 1st March 2021. Do let me know the procedure as customer care numbers are not patching call to any team rather only operator note for being on line.
-
kaleru niharika
(@kaleru_niharika) reported
@ACTFibernet No I didn't get my refund my issue not solved it has been almost one month
-
Sabari Raj
(@Tarunsdad) reported
@ACTFibernet help me cancel my connection with you.