ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 72
Chennai, TN 42
Hyderabad, TG 31
Lucknow, UP 4
Coimbatore, TN 2
Mumbai, MH 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Ahmedabad, GJ 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Aziz26330896 Aziz (@Aziz26330896) reported

    @ACTFibernet I have rasied the complaint to change the cable. No has done anything after its being one month.i have paid the bill...

  • kshyamsundersrd shyamsunder karanam (@kshyamsundersrd) reported

    @DoT_India Thanks alot @DoT_India for prompt response but @ACTFibernet has sent me intimation of service interruption but they have not responded to my query yet. They don't care about customers at all. I have been chasing them for a while!!!!

  • ravidhingra_ Ravi Dhingra (@ravidhingra_) reported

    Internet not working since 11am, for customer support, bots responding on chat just mentioning registration of service request, no way of knowing the status @ACTFibernet #internet #broadband

  • BuntyPrasad7 Bunty Prasad (@BuntyPrasad7) reported

    @ACTFibernet no wifi here since 30 minutes please fix this

  • _abhiarya 𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂 (@_abhiarya) reported

    @ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet

  • AnanthVedantam Ananth vedantam (@AnanthVedantam) reported

    @ACTFibernet And when would that be ? As it’s this is the ETR given your team and there’s still no fix / update ! “Your request SR10161915227092 is tentatively expected to be resolved by 9/6/2021 08:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app”

  • jayantkumar90 Jayant Kumar (@jayantkumar90) reported

    @ACTFibernet What is wrong with your systems? I have informed this several times onto the ACT helpline and field team. I own a single account but my mobile number is linked with multiple accounts and hence I am unable to use my mobile number to login n access my account online😤

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Thanks to Utkash for coming down in rain and saving the life! Just bec of him i am letting go my request to go another operator!

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Its been 2 hours no call or resolution !

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Its been 2 hours no call or resolution !

  • ETbroughtushere Santosh (@ETbroughtushere) reported

    @ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you.

  • BadriShrinivas Shrinivas Badri (@BadriShrinivas) reported

    @ACTFibernet Please help! My internet is terribly slow!

  • MaheshMNair Mahesh M Nair (@MaheshMNair) reported

    @TRSaranathan @Mittermaniac @ACTFibernet Yes ACT did a good job. When I came to Bangalore in 2017 I was running after Airtel and Bsnl for a broadband but with slow speed and their tantrums I decided to try out ACT. Turned out to be really good and more importantly reliable. Cust service is also good.

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Its been 2 hours no call or resolution !

  • kunalwahi6 kunal wahi (@kunalwahi6) reported

    @ACTFibernet 12 hours plus and no internet access. You team keeps on extending last time for resolution and keep on arranging call back which never is done. Be professional enough to resolve customers issue if they are paying for it . Fyi request id SR11061918353932

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