ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 63 |
| Chennai, TN | 35 |
| Hyderabad, TG | 35 |
| Lucknow, UP | 5 |
| Sūrat, GJ | 5 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mumbai, MH | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Karan Kapadia
(@KaranRKapadia) reported
@ACTFibernet Service is truly pathetic! Just apologies no action! Who Anna Reddy, Anand and what not in your team...am i dealing with ameteurs or professionals here! Take action
-
gln sarma
(@glnsarma) reported
@ACTFibernet Your ACT Fibernet ticket no SR10164208194097 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Please look into this. even after restart of modem and login not working. please look into this ASAP
-
Murali Kunda
(@murali_kz) reported
@ACTFibernet Hi, If the issue is still not resolved why was the ticket closed by your team ?.. Can I know tentative time to get refund
-
र-तिश
(@BeingAunest) reported
@ACTFibernet is one of the worst brand
-
Mohammed imtiyaz
(@imtu12) reported
@ACTFibernet @KRISHNA83138665 Your network is one of the worst ACT FIBERNET ARE SCAMMERS EVERYTIME YOUR INTERNET GOES YOUR CEO IS SCAMMER AND MONEY MINDED
-
Roasted Nuts
(@RoastedNuts6) reported
@ACTFibernet slow clap for u. Whole day passed by. U couldn't resolve the issue. Wah. Grt. Settings cof AI will not help if u can't resolve the issue on time. Yesterday whole day passed today passed. How many more day utake just tell me. Thanks fr grt support during this WFH
-
र-तिश
(@BeingAunest) reported
Worst customer service ever In this age of technology, @ACTFibernet is acting like MTNL Still awaiting to hear from these fools
-
Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 101st consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
-
Manoj Dhondiyal
(@DhondiyalManoj) reported
@ACTFibernet Hello Act, I want disconnect my internet connection and claim refund amount. 2 days ago your technical team visit to my home for improve your internet speed. But now i am facing same problem Complaint No: SR1106422395875 Regards, Manoj Dhondiyal
-
Manoj Dhondiyal
(@DhondiyalManoj) reported
@ACTFibernet Hello Act, I want disconnect my internet connection and claim refund amount. 2 days ago your technical team visit to my home for improve your internet speed. But now i am facing same problem. Most of time internet automatically disconnected and low speed.
-
Sharath
(@shatta99) reported
@ACTFibernet @ACTFibernet please cancel connection associated with this account immediately. I won't be paying bills anymore. Account ID: 103014359808 Customer care waiting queue is 20+ and not able to get through.
-
Arun
(@arunjagadesh) reported
@ACTFibernet Could you please check on my complaint which was registered on 18/02/2022- SR No: 10364176090274.
-
Siva Kotaru
(@Siva_Kotari) reported
@ACTFibernet Hello Team Pls confirm if there any outage in Hyderabad, no internet from past 2 hrs(orange light for ISP on router). SR10164226375054 raised for the same.
-
र-तिश
(@BeingAunest) reported
@TatiniAjaychowd @balamalladi @ACTFibernet I guess no support till now, right Ajay?
-
Venu@Indian
(@VenuIndian007) reported
@ACTFibernet Hello @ACTFibernet , long lasting ,ever ending issue. Same thing repeating again. It's better u shut down ur services plz. So that, our blood pressure will not fluctuate. How wud u solve dis now? How many decades u need to fix the recurring problem?