ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 68 |
| Chennai, TN | 33 |
| Hyderabad, TG | 24 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Lata
(@Lata43086285) reported
@ACTFibernet The internet went down during meeton on 27 feb & down ever since. Have already lost 3 day salary till now . Atleast broadcast to customer that there is outage,worst customer support, looting & fooling ppl...I have paid 7 month advance...give my money back frauds!
-
Vijay
(@Vijay92240500) reported
@ACTFibernet No terminate Yusuf Malik and Nisha,Saurav Mittal and Farzana who are doing illegal practices in Delhi with loyal customers. 110336128595 is my account in which the did such illegal practices. Where mr Mark.Actfiber Sarita vihar employees are unprofessional
-
Santhosh Rawal
(@santhosh813514) reported
@ACTFibernet Hope you are on process to disolve this issue, no one is contacting me regarding this....
-
Vijay
(@Vijay92240500) reported
@ACTFibernet So is it work culture of Actfiber delhi. Why Yusuf Malik is playing with my account. My account is 6+1 months fix plan but he has changed it once again ************
-
Vijay
(@Vijay92240500) reported
@ACTFibernet Why Yusuf Malik is continuously changing my plan .who is he.why is he changing my fix plan
-
Gautam
(@singhigautam1) reported
@ACTFibernet This is for account 102640147920. The internet has stopped working again. This is my 4th complaint within a month of installation. Pathetic Service!! The local service guys don't respond. Please address asap
-
Vijay
(@Vijay92240500) reported
@ACTFibernet Yusuf Malik, Nisha and their team leader Saurav Mittal are doing illegal practices by activating and deactivating the connection without customer permission and they are looting the harden money of customer. FARZANA is trying to save them Mr Mark is weak leader of Delhi actfiber
-
i@mSoumit
(@FiZbQ) reported
@ACTFibernet is insane. Took bb connection & power 2 main board is taken frm d building. Ur salesperson Nagesh +918499994398 in Hyderabad told me dat I wld gt Rs 100 every month on power usage frm ACT. Earlier I contacted support bt no money 4 power consumption ws given 2 me. 1/n
-
Shivam Mishra
(@shivamswaminath) reported
@ACTFibernet I got an email 3 days ago from Vanitha from appellate that it will be refunded within 24 hours. How could all your team members give fake promises. Such a ****** service
-
Lata
(@Lata43086285) reported
@ACTFibernet The internet went down during meeting on 27 feb & down ever since. Have already lost 3 day salary till now . Atleast broadcast to customer that there is outage,worst customer support, looting & fooling ppl...I have paid 7 month advance...give my money back frauds!
-
Bhushan
(@Tweet_Bhush) reported
@ACTFibernet - i have been facing issues form past one month opened multiple tickets your Techs closes ticket without fixing issues and even there supervisor gives fakes promises. I called your helpline the mentioned they can hangover call to any supervisor.
-
SurYaa
(@Sunshine_Soniya) reported
@ACTFibernet I want the internet back today itself. That's your issue how you will resolve the matter. In the past 10 days this is the second time I'm facing issue. Update me asap on the progress. I have night shift. People rely on you and you guys do this kinda stuff.
-
Sheila Prema Roy
(@SheilaPrema) reported
@ACTFibernet Net connection gone again. Complaint raised. Seems to be a regular feature. Your ACT Fibernet Ticket no: SR10364275456124 has been registered. Our team will ensure fastest possible action Losing faith in ACT
-
SurYaa
(@Sunshine_Soniya) reported
@ACTFibernet I need an update within one hour if the internet will be coming or not. Else I'm discontinuing the subscription. It's the same thing repeating again and again. How am I suppose to work today without internet. I don't need your regret I need solution
-
saikarthi
(@saikarthi15) reported
@ACTFibernet Hlo, I have requested home security camera on 23 Feb, I got camera on courier but I'm trying to activate its shows like the device was locked please reach customer care. I'm calling may time it was hold 30 min after that automatic the call was end. Please help.