ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 35 |
| Chennai, TN | 21 |
| Hyderabad, TG | 10 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr. Abdul Gaffar Mahkri
(@AbdulGaffarDoc) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC My internet connection is disrupted since two weeks now, although I hold a paid subscription for six months I.e. Jan 2022 to Jun 2022 After failing to get response for customer care & support team I’m raising this issue here. Hope the best
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ashish dadhichi
(@ashishdaksha) reported
@ACTFibernet i have been trying to reach the customer care plz let me know the contact no your service is pathetic .
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Anthony Vijay
(@sa2vijay) reported
We are facing connection issue past one week with @ACTFibernet no proper response.. Thinking to switch the network @JioFiberChennai or @BSNL_CHTD
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernet I see same script every time. Do you guys copy and paste or do some thing to fix the issue.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet @ACTFibernet , Actually If someone else is in my position. They might hath scolded you people publicly with all the worst word available in the word including your families and all. I'm being so good to you people and you people are taking it as an advantage. 4 months + delay...
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernet @ACTFibernet @ACTFibernetHYD The issue still remains same, can anybody fix it asap as today is 3rd of no internet. I didn't expect poor service from #Actfiber
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Kashyap Naidu
(@kashrgyb) reported
@ACTFibernet why is that all your technical engineers are so lethargic ? Im struggling with Internet issues for a while now and all they try to do is to close the ticket without any help!!!! @Balamalladi13 @PrasannaGokhale
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Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet first of all my problem is not solved leave that they added static ip and charging me for that now called your customer care for that issue my usual bill is 1400 and now I got 1650 and your customer care opened a ticket and today it got closed without doing nothing!!
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Dasharath Sundesha
(@D_sundesha) reported
@ACTFibernet Recenty I have buy your connection i fill i done big mistek for buy your connection very bad support and misbehaver by your support and sales team i want refund
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Rohit jain
(@jn00088888) reported
@ACTFibernet @ACTFibernet I’ve been following up for this issue since a really long time. If you cannot solve the issue let me know… I will be forced to take necessary measures for this.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 114th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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The Sensitiser
(@Vikramaditya_99) reported
The 24x7 customer care of @ACTFibernet seems to be a sham. No one is there to attend the complaint after 5 pm. The phone calls are unanswered. App provides only a computer generated response. There is no internet connectivity and no one to approach to.
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Saida
(@Saida32291027) reported
@ACTFibernet Taking money right you should provide the same service to customer also otherwise refund my money I will goto another ISP...
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Mohan 🇮🇳
(@ArienSunset) reported
Whoever still thinks @ACTFibernet broadband is great in Chennai? One of the worst. Signal disruption is almost 24x7. Pathetic!
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Sushi
(@Sushi38593320) reported
@ACTFibernet please do refund my money There is no network connection in my area as your team came and rechecked with it Within how many days my amount will be refunded ? Please do it as soon as possible Kindly #actfibernet