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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 2
Coimbatore, TN 3
Hyderabad, TG 14
Chennai, TN 18
New Delhi, NCT 3
Bengaluru, KA 34
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • greatindia123
    Great India (@greatindia123) reported

    @gayatri008_16 @ACTFibernet You are not using the right service provider.

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

  • pandavathoodhan
    Harikrishnan (@pandavathoodhan) reported

    @ACTFibernet ticket SR10379672519404 was closed without resolving the issue.

  • 28_arj
    Arjun (@28_arj) reported

    @ACTFibernet still the issue not resolve, poor service kindly cancel my connection i will choose @FibreAirtel now

  • jayavijay29
    Jayavijay Jayavelu (@jayavijay29) reported

    @ACTFibernet is getting worse lately — constant speed drops, frequent outages, and never-ending delays in fixing issues. Even with LAN testing, the performance is all over the place. False promises and zero compensation for downtime — totally unacceptable service. #ACTFibernet

  • srkriz26
    SRKriz (@srkriz26) reported

    @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

  • kareem_cherry
    Kareem Cherry (@kareem_cherry) reported

    @ACTFibernet @eluru My internet has been DOWN since yesterday. Complaint registered (Ticket: SR10679633945714) but still NO update or resolution. I need this sorted within the NEXT HOUR. Please resolve this immediately! #ACTFibernet #InternetDown #ServiceEmergency

  • _urstrulyme
    Naveen (@_urstrulyme) reported

    @gayatri008_16 @ACTFibernet @ACTFibernet is the worst at its service. Sometimes it will take 2-3 days to resolve the issue. And they will not compensate for their fault too. I used it for 1 year and shifted to JioFiber.

  • BMumbaiwala
    Bhawani Mumbaiwala (@BMumbaiwala) reported

    @ACTFibernet Your customer care providers Mr Mahendra sharma has blocked my number.

  • RaviTej50049752
    n8 (@RaviTej50049752) reported

    @gayatri008_16 @ACTFibernet Act antha daridram nkoti ledu their service is pathetic. Shift to airtel

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I raised one to ticket regarding for connectivity issue still no one called no one update the status

  • enigmaticSoul04
    shekhar (@enigmaticSoul04) reported

    My internet is not working from last few days , this is happening after every month and even after raising ticket ACT's team is pushing reslutution time day by day. Such a pathetic service. @ACTFibernet @ACTFibernetHYD

  • ChandratejaR
    chandrateja (@ChandratejaR) reported

    Hey @ACTFibernet @ACTFibernetHyd, I’ve been lied to every day since Friday about my new installation in Mokila. Every day I'm promised "EOD" and nothing happens. I only got SR10179691627789 after asking for a refund.Terrible onboarding experience. #ACTFibernet #Hyderabad

  • F_k007
    Farhan (@F_k007) reported

    @ACTFibernet I’m so fed of raising tickets every week the wifi always doesn’t work. So bad experience

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

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