ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 69
Chennai, TN 31
Hyderabad, TG 19
Coimbatore, TN 5
New Delhi, NCT 4
Pune, MH 2
Mumbai, MH 2
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rishi403 Rishi🇮🇳 (@rishi403) reported

    @ACTFibernet such an useless, pathetic,3rd class service provider you are my connection (account no. 110380408905) is not working since afternoon ,i am just waiting for the resolution frm last 12 hours but still its not getting resolved

  • madhavarimilli madhavarimilli (@madhavarimilli) reported

    @ACTFibernet my userid is 11455884 you guys have changed my plan without my consent to 300 Mbps. I am going to disconnect my connection next month as Mr Sunil from retention team is saying no refund will be provided. He is threatening me that my service will be disconnected.

  • EnD_oF_ChApTeR Ram (@EnD_oF_ChApTeR) reported

    Dear @ACTFibernet, Please look into SR10361917926312. Internet not working since yesterday night. We have dependency on internet due to work from home.

  • lakshmanan1698 Lakshmanan (@lakshmanan1698) reported

    @ACTFibernet Need to change my billing pattern to monthly bill, no response from your customer care team for the past 3 days, Please check this in priority.

  • ChidakashS Chidakash Sugandhi (@ChidakashS) reported

    @ACTFibernet ticket number SR10161849517062 no resolution 48hrs+ have online classes/exams

  • Dhanya_B Dhanya Bhaskaran (@Dhanya_B) reported

    @ACTFibernet Why do you provide temporary fix? Internet is again down.

  • nisanth3 Nichu (@nisanth3) reported

    @ACTFibernet I have cancelled my act plan on 27 Aug, still no one came to collect the router. Without that I am not getting refund. When ever I call customer care they are sayin it will be solved in 2 days.. but it's 9th day! How I will trust and buy ur service again

  • Moraadkhan Moraad Ali Khan (@Moraadkhan) reported

    This is my fifth complaint for the same problem. Is this the way you @ACTFibernet provide service?? Ticket no SR11061847899722

  • kumar_krish kk (@kumar_krish) reported

    @ACTFibernet @ACTFibernet It is more than 12 hrs since this complaint was brought to your attention . The promised call from your side is yet to happen!! Issue still unresolved . Disappointing service !

  • ItsMe_Ramu Ramu Naidu (@ItsMe_Ramu) reported

    @ACTFibernet worst service pre sales itself. Then, we can expect how the post sales service be..it's been more than a week, payment has been made for new connection. Still, nobody contacted nor responds. Cancel the connection nd refund my money. #fraud

  • anil0770077 Anil Kumar (@anil0770077) reported

    @ACTFibernet my internet is not working from morning please resolve it ASAP every week wire is getting cut or I'll cancel the connection

  • shashwath_t Shashwath.T.Gowda (@shashwath_t) reported

    @ACTFibernet Act was good until today. That's because it's been down since morning and no one is attending the calls. The message said it would be alright by 3 pm today, but no sign of internet yet. I wish I never chose this.

  • RawatAyush19 Ayush Rawat (@RawatAyush19) reported

    @ACTFibernet @ACTBangalore For new connection nobody from ACT contacted me or taking any action. Can you please help me on resolving this ticket : SR10261732436431 #newconnection #actbangalore

  • Dhanya_B Dhanya Bhaskaran (@Dhanya_B) reported

    @ACTFibernet Pathetic service in our area. I prefer to unsubscribe.

  • manii20 Mani (@manii20) reported

    @ACTFibernet Pls do tell your new customer that U don’t provide any service on Sunday if they lose internet connection due to external reason. Facing prob. from the last 3 days. 2day again, no internet since 12 PM and have been told it can’t be resolved until 2morw. Done with you

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