ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 82
Chennai, TN 34
Hyderabad, TG 29
New Delhi, NCT 3
Mumbai, MH 3
Coimbatore, TN 3
Lucknow, UP 3
Kolhāpur, MH 2
Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Tanjore, TN 1
Ahmedabad, GJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • chinkart Karthik Rekapally (@chinkart) reported

    @ACTFibernet service is worst and they do not reply to your concern, the application has an AI which shows the work in progress and the customer care guy just replies that it will be fixed soon but no action

  • LalithaLn Lalitha N (@LalithaLn) reported

    @ACTFibernet For my new connection, when I asked the service representative to shift the router to another room. He agreed to do so, but when I reached him on phone he ended up blocking my number. Is this how a new customer gets treated? Huge disappointment... @ACTFibernetHYD

  • jainchirag Chirag Jain (@jainchirag) reported

    @ACTFibernet Been 72 hours and broadband installation is still pending in city like Hyderabad. What kind of service is this ? Do you have a SLA?

  • PraveenAhlawa16 Praveen Ahlawat (@PraveenAhlawa16) reported

    @ACTFibernet worst service and customer support ever. Despite of repeated complaints no one responds. Piss Poor employees and administration. Recommending all to shift to Airtel.

  • wildernessrudra Rudra (@wildernessrudra) reported

    @ACTFibernet Please lemme know clearly if my issue can be resolved or not, make it, I don't want to waste my time anymore

  • revrevu21 Rêv Pãpü (@revrevu21) reported

    @ACTFibernet # internet not working and we don't get proper feedback. # WORST SERVICE EVER SEEN #

  • RaghuMk raghavendra (@RaghuMk) reported

    @ACTFibernet Don't you have good customer base in karnataka? why you don't support well in Kannada?

  • Sahara29093079 Sahara (@Sahara29093079) reported

    @ACTFibernet da way u treat ur customer's is RIDICULOUS. M facng lot of difficulty at my wrk becs of u pple. Evry Fridy to sunday m left wid no intrnt connection. No proper response frm ur team. tdy m here using mobil data to upld diz post. Diz isnt da way u treat ur loyal cx's.

  • arjunmartinet ArjunRaj (@arjunmartinet) reported

    @ACTFibernet I haven't received any call back yet. I will raise this complaint in Nodal and with consumer department.

  • vijaysingh22 Vijay singh (@vijaysingh22) reported

    @ACTFibernet I booked new connection on Aug. 28th by assuring your person good service and same day installation, after payment its week over every day I am calling to customer care and reaching sales representative but no response neither they have courtesy to solve, registered Ph9848039940.

  • NBDroid Naresh Babu (@NBDroid) reported

    @ITS_MoC @DoT_India Please cancel the license of @ACTFibernet , they are just troublesome isp provider in India. They make raise complaint every month and takes 3-4 days to resolve small issues. There customer care is of no use, they dont even answer.

  • ssharan28 Sharan (@ssharan28) reported

    @ACTFibernet I had referred ACT internet connection to my relative. Looks like they got the payment done in advance but not providing connection. It’s been 3 days. Can I get an escalation or cancel subscription?

  • chinkart Karthik Rekapally (@chinkart) reported

    @ACTFibernet No one reached till now ..just ridiculous support and the application have an AI

  • KuldeepJhajhar8 Kuldeep Jhajharia (@KuldeepJhajhar8) reported

    @ACTFibernet I complaint for the internet issuer last day and today also but none of your executive has visited to resolve my problem

  • deepakmailani Deepak Kumar Saxena (@deepakmailani) reported

    @ACTFibernet When I reported issue initially, the response was quick but when I asked to take immediate action, you guys kept silent and there was no response, whether you will be able to resolve issue same day or not. Poor service even after knowing that multiple customers were affected.

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