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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 139
Hyderabad, TG 81
Chhindwāra, MP 76
Chennai, TN 76
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 6
Coimbatore, TN 9
Delhi, NCT 4
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Mumbai, MH 3
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 5
Vijayawada, AP 1
Dehra Dūn, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet

  • kiran_nadella
    Kiran Surya Nadella (@kiran_nadella) reported

    @ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

  • Saislakshmanan
    Satheesh lakshmanan 🖋‏‎‎சதீஷ் லெட்சுமணன் (@Saislakshmanan) reported

    Pathetic service from @ACTFibernet. Internet has been down for the past 2 days. (103456551476)

  • espikay
    Espikay (@espikay) reported

    @ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.

  • Cricketcircle07
    Cricketcircle (@Cricketcircle07) reported

    @ACTFibernet I already have firestick why would I use your setup box if you can't provide live tv channels. It's very bad service and support.

  • pulcharr
    Pulcher (@pulcharr) reported

    @ACTFibernet pathetic service! Moving to absolutely anything else from tomorrow. Thanks for nothing! Also, your customer service representative on call seems to enjoy customer's problems. May be train them well.

  • dibyapanda7
    Dibyajyoti Panda (@dibyapanda7) reported

    @ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical

  • ramlal_w
    Ramlal Waghray (@ramlal_w) reported

    @ACTFibernet It is surprising to note that this ticket has been closed without any resolution or even a conversation

  • praveen0601
    Praveen (@praveen0601) reported

    @ACTFibernet internet down for the past 2 days.. Ticket reference number SR10880961184814

  • kiran_nadella
    Kiran Surya Nadella (@kiran_nadella) reported

    @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

  • piyu2689
    Priyanka Agrawal (@piyu2689) reported

    @ACTFibernet @FiberAct Never going with ACT again. They took a security deposit .Due to repeated service issues and multiple unresolved complaints, I finally got the connection disconnected. Their team collected the device, and I completed every step required for closure.

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

  • Missamma_019
    Saroooooo🧡🫰🏼 (@Missamma_019) reported

    Hi @ACTFibernet, I recharged for a 1-year plan, but due to a cable issue from your end, my Wi-Fi was unavailable for nearly 3 months. Since the issue was on your side, kindly extend my plan by 3 months or provide appropriate compensation. Please look into this.

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