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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 38
Nashik, MH 1
Delhi, NCT 5
Chennai, TN 21
Chhindwāra, MP 12
Bengaluru, KA 42
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet Just don’t waste my time. If you cannot provide an alternative solution, I intend to subscribe to another internet service provider.

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet There has been no update just lies that i will be contacted with no resolution

  • rkrishrkrish12
    Rkrish (@rkrishrkrish12) reported

    @ACTFibernet Every Saturday Internet stops working. Why can't the technicians fix it properly. Technician disconnecting the call. Not responding to calls or messages.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Dear @ACTFibernet I'm going to disconnect your service from now, if I'm not getting a solution within 1 hour, Because of irresponsible behaviour and services.

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet no resolution yet?

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    @ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.

  • mkchiranjeevi
    Chiranjeevi (@mkchiranjeevi) reported

    @ACTFibernet a very poor service, ticket raised for an internet related issue is not fixed from Last 3 days.

  • mridul_rajawat
    Mridul Singh Rajawat (@mridul_rajawat) reported

    @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

  • Varun_Devil28
    Varun Manchanda (@Varun_Devil28) reported

    @ACTFibernet Hi @ACTFibernet so engineer is now came to my home. So for now I don’t want to cancel my plan, I’ll take my case back.

  • rohitys17
    Rohit (@rohitys17) reported

    @ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not

  • ayushkhndelwal
    Ayush Khandelwal (@ayushkhndelwal) reported

    Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

  • ArunarthiC34060
    chandu arunarthi (@ArunarthiC34060) reported

    @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.

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