ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 63 |
| Hyderabad, TG | 40 |
| Chennai, TN | 38 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 3 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mumbai, MH | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Syed Danish Mehdi
(@smartdanish) reported
@ACTFibernet my registered mobile number is 9100751398...I'm not able to connect to customer care,pl call bk
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muralidharan
(@muralidg) reported
Dear @ACTFibernet , your broadband services were not up to the mark. And now the behaviour of your customer service staff is even worse. They are very rude. This is very very disappointing. I am glad i discontinued your services. #BadService
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Shalini_Sharma
(@SHAIini_SHArma) reported
employees are disconnecting the call on the face when I am saying I am discontinuing because of there bad service. I know they want me to pay for the next month also that is why they are doing this to me. Stop doing FRAUD @ACTFibernet otherwise I will file a Complain against you.
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Sumukh Ananth
(@sumukh_ananth) reported
Feels like I'm living in 18th century. How long do you need to repair a god damn WiFi @ACTFibernet Pathetic customer care. No update even after calling the customer service.
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Michael
(@Michael09960386) reported
@ACTFibernet you people are giving me headache. Internet not working. 103016914469
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Sunil Manohar
(@s_mk2001) reported
@ACTFibernet team since morning my internet is not working in Bangalore and I am not getting the desired response from your team. Can you please expedite the resolution?
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Venkat Parthasarathi
(@VenkatParthasa2) reported
@ACTFibernet worst app experience. I wanted to reach out the customer care for queries but there is no option to reach. Please reach me back
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Shyam R. Nair
(@iamShyamR) reported
@ACTFibernet after wiring work that was done in our apartment, my Internet speed has come down to 80mbps from 300 mbps. The technicians are not accepting our request to fix this over the weekend, as we don’t like any Internet disconnection during weekdays. Please help.
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Abhishek Kumar
(@Abhii_shek07) reported
Getting call from your customer care and they are telling me to please don’t discontinue and whenever i tell them please disconnect my connection as I can’t deal with such poor service in future. They are telling me we wont give you refund Uhave to continuewith us @ACTFibernet
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Main Pappu Hoon
(@Wahwahwah123456) reported
@ACTFibernet Near hyderabad, Manneguda area None of customer have their mobile & email registered on fiber net portal. There is scam of providing entire society on one ID. No customer support. 12 people from society recently shifted to @airtelindia Fiber net is disaster
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Abhishek Kumar
(@Abhii_shek07) reported
Complaint no: SR10166868947687 Net not working from 16th jan. I have raised a complaint to disconnect the connection and refund my money as i have already paid for this month. Can’t continue with your poor service. Stop #scamming @ACTFibernet
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Zia Hasan
(@rizv_zia) reported
@ACTFibernet Hi Team, The issue still needs to be resolved as @ACTFibernet has NOT REFUNDED the amount. Since day1, I have been asking about the "REFUND", but after so many discussions and emails, AMOUNT is not credited to my account.
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பிரசாந்த் கலைவண்ணன்
(@prasanthtinku22) reported
Kuduos to @ACTFibernet @ActfiberC for lightning fast response. It’s been three weeks but still couldn’t get a proper resolution from @ACTFibernet customer service. Why would ACT charge me for hungama subscription ?
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Shalini_Sharma
(@SHAIini_SHArma) reported
During these5 day I have been reaching out to the customer care for a resolution and all they were doing is disconnecting my calls or putting me on mute and not responding. Finally on 20th afternoon one of @ACTFibernet technician visited my place and what I got as a resolution(4)
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Abhishek Kumar
(@Abhii_shek07) reported
And directly hang the call. This is your customer service? Do the needful ASAP otherwise I’ll take legal action. And don’t reply like we will arrange a call or we regret and bla bla. Give proper solution & refund my money. STOP SCAMMING @ACTFibernet #scammer