ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 69 |
| Chennai, TN | 32 |
| Hyderabad, TG | 23 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ANUJ JAIN
(@ANUJJJJAIN89) reported
@KRISHNA83138665 @ACTFibernet @ACTFibernet is a fraud company, making its customer fool, they take customer money on the name of booking and then don't respond. Customer care is below par, top management is zero.
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Venkat
(@AtVenk) reported
@ACTFibernet My issue was resolved. But i want to talk and share my experiences about the Technician Arvind
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ANUJ JAIN
(@ANUJJJJAIN89) reported
@ManojTamilaras @ACTFibernet @ACTFibernet is a fraud company, making its customer fool, they take customer money on the name of booking and then don't respond. Customer care is below par, top management is zero.
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Adarsh Pandey
(@Eemis_) reported
@ACTFibernet Please resolve my internet problem quickly as I rely completely on internet and without it for a day would be a nightmare. SR10158407238702 Phone no. 9959091524
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CA Rohit Jain
(@royalsincebirth) reported
@ACTFibernet pending ticket since last week. No support No prompt service. Your services are degrading day by day.
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venkatesan
(@conquerer47) reported
@ACTFibernet am flabbergasted on your #CustomerService .U guys r totally clueless n resolving a simple issue,ensuring mobile no ending 062 s rgstrd with1 account 103011012848. Hv no other ACT account. This updatation is going on for last2 months. #CustomerExperience Thanks.
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gln sarma
(@glnsarma) reported
@ACTFibernet @ACTFibernetHYD Connection down Complaint 10158439606 monday morning without proper notice down. Any update on this ?
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SANDEEP KUMAR
(@SANDEEP96325031) reported
@ACTFibernet Any update ? This is a very bad experience and I don't understand reason for delay more than 15 days now
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ANUJ JAIN
(@ANUJJJJAIN89) reported
@bada_paww @ACTFibernet is a fraud company, making its customer fool, they take customer money on the name of booking and then don't respond. Customer care is below par, top management is zero.
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Nayaz Ahmed
(@nayaz21) reported
@ACTFibernet This was told earlier as well. Sort out this issue.
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Dânesh Hussain Zaki
(@daneshzaki) reported
@ACTFibernet The feedback is already there in my earlier tweets, resolution time is too high and customer's loss is not compensated. Address these
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Samuel Brainerd S
(@samuelbrainerd) reported
@ACTFibernet Backend technical team called and asked me to change the to 5G channel through browser. Problem still persists.
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meenakshi bothra
(@meenakshibothra) reported
@ACTFibernet I have 5 more old complaint numbers , post which on 30 may, 2021, 294rs out of 1000rs is deposited back to my amount.I have no clue about what happened to remaining amount. Open sr SR11458244346822
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Dânesh Hussain Zaki
(@daneshzaki) reported
@ACTFibernet Connectivity restored after almost 10 and half hours - not good service esp with #WFH, online classes and #firetv. Almost a whole Sunday wasted
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Maybe Alive
(@covidgo) reported
@ACTFibernet 😔 Internet's not working from yesterday. I thought it would be fixed. But still not working. Could you help?