ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 57
Chennai, TN 28
Hyderabad, TG 14
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Raj_Mrk Raj Kumar (@Raj_Mrk) reported

    @ACTFibernet you charged me for unused billing period and sent excess invoice amount.Called customer care multiple times to correct the invoice to pay the bill. But there is no response. What kind of service is this?

  • Sathwik26105027 Sathwika (@Sathwik26105027) reported

    @ACTFibernet @ACTFibernetHYD Mind blowing service i have ever seen from act . From last week onwards there was no internet My plan is 75mbps plan I am getting 2mbps . I need my internet by 8.00am otherwisw I will break junction box SR10159215295642

  • meetmrpavansai Pavan sai s/o bramaramba devi (@meetmrpavansai) reported

    @ACTFibernet Team, my issue is still not resolved. Will you take years to resolve my issue?

  • Mr__Insomniac Mr_Insomniac (@Mr__Insomniac) reported

    @ACTFibernet disgusting service.

  • Suhas00147 Suhas Deshmukh (@Suhas00147) reported

    @ACTFibernet SR10259323762972 can I get an update on this SR. It's more than 24 hours now that my internet is not working.

  • PhanindraP_TNIE Phanindra Papasani (@PhanindraP_TNIE) reported

    @tej_daram @ACTFibernet 7995024199 try this Number. He is Konda Reddy and he might help you.

  • jaystweetr Jay (@jaystweetr) reported

    @ACTFibernet SR10159053126601 Raised this ticket a week ago to adjust the bill to ₹968 as per the plan downgrade team offer. It is still not resolved and the bill is yet to be adjusted. I didn't even get any resolution call. Today is the due date. Please expedite.

  • raviramkumar2 RaviRam (@raviramkumar2) reported

    Dear @ACTFibernet it's been a 24 hr and the issue was not resolved yet for this request "SR11559293910292" Every Month I'm facing this issue and I'm loosing 2 or 3 days Data in every month, Please work on it.

  • javeed904 md. javeed ahmed (@javeed904) reported

    @Prashan17192825 @ACTFibernet @ACTFibernet again same network issue SR10759341094342 why u always ruin my weekends

  • irxhad Ali (@irxhad) reported

    @ACTFibernet hi, i have been trying to restore my Internet connection from past 4 days now, no resolution provided, which is very disappointing. Call center number also fails to connect. Kindly help, very urgent.

  • BurmeeM Mayank Burmee (@BurmeeM) reported

    Never seen a more #pathetic service than that of @ACTFibernet

  • smokeidea tagama (@smokeidea) reported

    @ACTFibernet Problem is you guys never answer the help desk number. Your IVR is a waste

  • mr_niranjana Niranjana M R (@mr_niranjana) reported

    @ACTFibernet how can I cancel the @ZEE5India subscription which you've auto-renewed? Why can't I see a option to cancel the subscription anywhere on your app or on the @ZEE5India app? #actfibernet #ACT #zee5

  • VijayNistala Vijay Nistala (@VijayNistala) reported

    @ACTFibernet @DoT_India @consumerforum_ Issue is resolved now after some 27 hours. But this is 4th time in this month. Next time i will raise a compaint in consumer court #ACTfibernetsucks

  • AlokPrasad2 Alok Prasad (@AlokPrasad2) reported

    @ACTFibernet we are facing issue from morning. Since not able to connect through customer service. Thought of tweeting it to have a response from your side @ACTFibernet

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