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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 121
Hyderabad, TG 87
Lucknow, UP 1
Chennai, TN 78
Chhindwāra, MP 78
Ahmedabad, GJ 4
East Delhi, DL 1
New Delhi, NCT 6
Ludhiāna, PB 1
Coimbatore, TN 8
Mumbai, MH 5
Delhi, NCT 6
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 4
Jaipur, RJ 1
Warangal, TG 1
Osmanabad, MH 1
Erode, TN 1
Madurai, TN 2
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Pathanāmthitta, KL 1
Jodhpur, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

  • sambhadu
    శరత్ చంద్ర B+ బ్లడ్ గ్రూప్ 🇮🇳 (@sambhadu) reported

    @ACTFibernet My issue is not resolved

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now

  • rushibhagat
    Rushikesh Bhagat (@rushibhagat) reported

    Extremely pathetic service by @airtelindia I have raised a ticket on wifi shifting service on 24th July and they are yet to even visit my place once And I have been their premium airtel black customer If no one comes by tomorrow I am shifting to @tataplayfiber or @ACTFibernet

  • tchettia
    Trying to be a better man (@tchettia) reported

    @ACTFibernet My router coverage is not enough throughout the house. Please fix it.

  • 4n1rudh
    Anirudh (@4n1rudh) reported

    Welcome to Day 6. New day, new ticket, same problem. Will it get resolved today or will it carry on till tomorrow to create a record of one week digital detox! Let's wait and see. New connection takes < 1 day. For @ACTFibernet, Customer acquisition > Customer service.

  • aalaprag
    aalap (@aalaprag) reported

    @ACTFibernet I want you to give my money back, I have been a loyal customer for the past 5 years but you guys have just gone down in service and connection.

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • i_mranjit
    Ranjit (@i_mranjit) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues Extremely disappointed. You promised router delivery in 3–7 days. It's now been 10 days, and despite calling customer support every day, I only get false promises.

  • ramarkosg
    Ramarko Sengupta (@ramarkosg) reported

    @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

  • Chaitali2608
    Justaname (@Chaitali2608) reported

    There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

  • dabir
    P.D 𝕏 (@dabir) reported

    @JioCare Hey Folks, this is not technical issue. Your Finance system has deallocated the plan. They have to authorise it. If this issue is not resolved in 24 hours, I will obtain new connection from @ACTFibernet

  • abjith_means
    OHIO.TELUGU (@abjith_means) reported

    Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet @VJ_Naidu040 Same here , worst services at Kukatpally Vasanth Nagar. They are giving excuses. I want to see England vs India match

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