ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 37
Chennai, TN 21
Hyderabad, TG 10
Pune, MH 3
Visakhapatnam, AP 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Coimbatore, TN 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NaseerS69804013 Naseer Shaik (@NaseerS69804013) reported

    @ACTFibernet Did you verify the recordings which the customer executive keeps the calls on hold while i am talking.same mentioned in the tweet.

  • Iamcezane Cezane - Towns Blue Eyed Boi😎 (@Iamcezane) reported

    @ACTFibernet It's been afternoon now...stil issue has not been reactified... No internet connection still... Can you please check with your team to reactify it asap..... Dinesh has done some blunder from back end ..

  • Achal_92 Achal Gurnani (@Achal_92) reported

    @ACTFibernet Struggling with lack of internet since morning. Complaint : 110667916669 is raised but the standard 24 hour window for fixing with no status on how much time it will actually take as I need to inform my office.Need assistance on the same asap

  • Upen828 Upendra (@Upen828) reported

    @ACTFibernet The wonderful thing that happened post my escalation in twitter , they just closed the ticket WITHOUT any RESOLUTION

  • BhanuTasp Bhanu (@BhanuTasp) reported

    @ACTFibernet, I deactivated your account and moved to a better service provider which I am getting TV+OTT+ Broadband. Why are you giving me prerecorded calls? Not a good sign for doing business.

  • sonalisilky3 sonali bhagat (@sonalisilky3) reported

    @ACTFibernet paying an Internet bill in advance is a crime . And now the internet is not working. The consistency of ACT is getting worse , they will charge for multiple router, they will change the router but still they didn't resolve the issue

  • NikilBisht Nikhil Bisht 🇮🇳 (@NikilBisht) reported

    @ACTFibernet : Internet is not available from last 16 hours or more. This is pathetic service and unacceptable. It is same issue for the whole society using ACT services. Are you serious in this Business? Please fix it ASAP. Complaint Number: SR10266788235394

  • chaitrabv6 Chaitra_The Blessed one🤗 (@chaitrabv6) reported

    @ACTFibernet It’s 27 hours already and the issue is not fixed

  • NikilBisht Nikhil Bisht 🇮🇳 (@NikilBisht) reported

    @ACTFibernet Hi Team, yes issue was resolved but it took around 18-20 hrs which is awfully a long time for restoration of IT services. Have been a customer for 5 yrs and this is by far the longest outage in our society. Hope this does not repeat.

  • manju_akil MANJU S (@manju_akil) reported

    @ACTFibernet Your such worst service and charging customer with extra OTT subscriptions without thier approval and blaming customer for everything, don't loot money.! @ConsumerReports @CTATech

  • DineshNuti Dinesh Nuti (@DineshNuti) reported

    @ACTFibernet Please stop sending these bot responses - This is what I received just now and I am not surprised if this is postponed too. """Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 11-Jan(DD/MM) 16:00 to 19:30. Team ACT"""

  • TradeNinvesting CA Abhishek Singhania (@TradeNinvesting) reported

    I requested for the @airtelindia broadband & made payment too but it's been 3 days and the connection hasn't been installed Is there a problem or can I get the refund of it so I can install @ACTFibernet @Airtel_Presence #airtelxstream #BhartiAirtel

  • Iamcezane Cezane - Towns Blue Eyed Boi😎 (@Iamcezane) reported

    @ACTFibernet #act Kindly Recruit a good employees i order for a best quality and productive work.. Dinesh Name guy called me around 20:29 pm for an issue but without my permission he has changed my password from the back end... My registered number - 9652336028

  • DineshNuti Dinesh Nuti (@DineshNuti) reported

    @ACTFibernet that you have been charging. For the past 3 months including this month, internet has been going down for a continuous 2-3 days without any clarity on the technical issue that I have been facing. I am working from home with applications that would require

  • RealArjunnc Arjun (@RealArjunnc) reported

    @ACTFibernet Thanks. One thing for sure compared to others act least has a better customer response

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