ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 56 |
| Bengaluru, KA | 97 |
| Chennai, TN | 48 |
| Guntur, AP | 1 |
| Hyderabad, TG | 65 |
| Ludhiāna, PB | 2 |
| Vijayawada, AP | 1 |
| New Delhi, NCT | 4 |
| Mumbai, MH | 3 |
| Coimbatore, TN | 7 |
| Ahmedabad, GJ | 3 |
| Tanjore, TN | 1 |
| Salem, TN | 1 |
| Lucknow, UP | 2 |
| Bhubaneshwar, OR | 1 |
| Delhi, NCT | 5 |
| Kanpur, UP | 1 |
| East Delhi, DL | 1 |
| Kolkata, WB | 1 |
| Pune, MH | 1 |
| Vadodara, GJ | 1 |
| Visakhapatnam, AP | 2 |
| Jaipur, RJ | 1 |
| Warangal, TG | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ANMOL LAKHMANI (@ANMOLREY619) reported@ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look
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ஆல்ஃபா (@alpha069425) reported@RevanTalks @ACTFibernet @ticfiber if ticfiber service is not available in your area check with skylink ****. skylink also a reliable operator.
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD I will be moving onto a better service provider and stop using ACT going forward from next month. Sick of the ****** service you guys provide with no solution nor fixes.
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AK (@akilankg) reported@ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674
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Ramjee Madina (@ramjee_rm) reported@ACTFibernet What is the earliest? Do you people have some sense? I need a account deactivation immediately. Im opting for other services wherein they can provide immediate resolution.
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karthikeyan (@karthiarjun) reported@RevanTalks @ACTFibernet For a office get 2 or more services from different vendor... There are devices to take all input from different data channels and provide uninterrupted network Coz no one is reliable ....
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Dinesh (@dineshrtvt) reported@ACTFibernet @ACTFibernet where is the resolution?
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suresh (@msr_suresh) reported@ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.
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Observer (@yuvi1609) reported@airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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Gnaneswar Rao (@rao_gnaneswar) reportedUnacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport
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mahesh kumar (@maheshkumar2030) reported@ACTFibernet without activating my account how you are disconnecting my connection Dear Customer, Your ACT A/c:109245880079 is Scheduled for Disconnection TONIGHT. Pl pay immediately to secure your connection - ACT FIBERNET
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Dhanveer Singh (@DDhanveer) reported@ACTFibernet This is sheer negligence and a complete failure on your part. You failed to assign an engineer when I already infomee aboutinternet issue at 3:00 PM. It has been hours and I am still without a resolution. This is seriously impacting my work. FIX IT NOW @ACTFibernet
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Victor Emmanuel 👑 (@VictorEmmanuelN) reported@ACTFibernet @ACTFibernetHYD how pathetic that you couldn't work on a simple issue of changing the cable for the account 101445038506. Hence we have decided to move to @jio_fiber Check and confirm why it now shows due while this is a prepaid connection.
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