ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 36
Hyderabad, TG 34
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • riyazibrahim786 Riyazibrahim (@riyazibrahim786) reported

    Again same issue @ACTFibernet @SriniraoPVV pls get this fixed.

  • HydPatels Patels (@HydPatels) reported

    @ACTFibernet Almost after 24 hours......... Issue is still not resolved......... seriously thinking of changing the connection now....

  • AKVERRYAN AKVERRYAN (@AKVERRYAN) reported

    @ACTFibernet one of the worst costumer service for past 36 hours i dont have interest raised ticket no has called and in costumer car talking rudely this not the 1st time its the 5th time worst service it should have been resolved by yest 9pm now it sunday n9 calls no information

  • Im_VigneshMC Vignesh MC (@Im_VigneshMC) reported

    @ACTFibernet Extremely disappointed with your service! My new connection wasn’t even installed properly, yet your team created a shifting request without my consent, closed it themselves, and charged me! Totally unacceptable — please resolve this ASAP. #ACTFibernet

  • gayatri216 Gaya987 (@gayatri216) reported

    @ACTFibernet this is regarding ticket no SR10377845130524. This is the worst kind of customer service I’ve got. Within 2 days, wifi again got disconnected and no one is responding to my calls also. Can you pls help ASAP as my job depends on your connection?

  • gayatri216 Gaya987 (@gayatri216) reported

    @ACTFibernet This is regarding my ACT Fibernet ticket no SR10377845130524 raised last Thursday 4pm . I lost my wifi connection and the technician came to resolve my issue only after 18 hours of raising the ticket. The issue is not resolved yet as I’ve lost it again.

  • saratchodagam1 saratchodagam (@saratchodagam1) reported

    @ACTFibernet SR10577861998234 till now Internet connection is not working delayed service regretted

  • mi2anupsrk Ashish Alshetty (@mi2anupsrk) reported

    @ACTFibernet I shifted my WiFi from 2nd floor to ground floor using the same existing cable - no new material or work done. Still being charged ₹707. Your team assured me the charge would be waived after shifting. Please help resolve this asap.

  • Manish_SIngh_81 Manish (@Manish_SIngh_81) reported

    @ACTFibernet I am documenting every chat, call record, ticket number and now this response for further escalation to Consumer Court and TRAI. Now I don't want your 3rd grade service anymore. Be ready to justify your conduct in writing before regulatory authorities.

  • csb_bagga Singh B (@csb_bagga) reported

    @ACTFibernet disaster services I’ve raised multiple complaints and still the issue is not fixed

  • rajukairamkonda Rajendra (@rajukairamkonda) reported

    @ACTFibernet First you give respect to the customer.. Atleast phone should pickup rt?? Ticket was assigned to karunakar who was the local technician doesn't lift the phone.. Just I want to switch this network ASAP because of this worrest technician.. Please disconnect my connection..

  • Adityachachawa Aditya (@Adityachachawa) reported

    @ACTFibernet Please change the location of my router, because just in a different room it's not working at all, I have informed your field engineer same, please if you can change it by 12 afternoon tomorrow, i hope dont need to raise ticket for it.

  • Manish_SIngh_81 Manish (@Manish_SIngh_81) reported

    @ACTFibernet "Patience" is for delays. What you are doing is "Negligence". Fix the service, stop preaching.

  • invinci242578 INVINCIBLE (@invinci242578) reported

    @ACTFibernet what a pathetic service.. 🤦

  • Hardik__17 Hardik Singhania (@Hardik__17) reported

    @ACTFibernet Dear Patron, We did not find any service down time with respect to you ACT account. Hence, we are unable to process your waiver request. Team ACT knows very well how to cover the deeds👏 @ACTFibernet

Map Check Current Status