ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 37
Hyderabad, TG 33
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ShashiHegde8 Shashi Hegde (@ShashiHegde8) reported

    @ACTFibernet what the hell kind of customer care you have..if I put the language selection number and ID ..its telling not proper..worst and pathatic..Literally ****..@ACTFibernet

  • ash_bee70 AshBee (@ash_bee70) reported

    @ACTFibernet Sad state of affairs. internet is down again today. Yesterday it also happened. Why don't you guys run the cable under ground than running it all over the houses and across streets. You guys are forcing me to shift to Airtel who have recently laid OFC cable underground.

  • vskrg Venkata Siva Krishna Reddy Gujjula (@vskrg) reported

    Fed up with @ACTFibernet @ACTFibernetHYD @ActfiberC. No proper customer support and the service is as slow as their network speed.

  • as_chary Ashok Pardhu (@as_chary) reported

    @ACTFibernet Recently we got requested for new connection with number:9063705990. One of ACT fibre guy interacted with us he told it will done in 24 hrs. Once i am done with payment he is not at all responding to our calls. This is very bad customer support.

  • AdityaMallu1 aditya mallubhatla (@AdityaMallu1) reported

    @ACTFibernet I have raised multiple requests for internet disconnection. It's become a nightmare. The guy comes and says that some one is switching off the box next door . The Internet works for 5 min and after that it gets disconnected. No response from cust care. Pl fix this

  • tinfab04 Nithin N (@tinfab04) reported

    @ACTFibernet your absolute shameless and disrespectful piece of services, show some spine and respond to the issues

  • ShashiHegde8 Shashi Hegde (@ShashiHegde8) reported

    @ACTFibernet worst service since last 2 days..in Bangalore south.. No proper response.. Pathatic..

  • djaliasjoseph Deepak Joy (@djaliasjoseph) reported

    @ACTFibernet Every week internet issue This is the 3rd week Internet gone Please fix SR10264772530684

  • ShashiHegde8 Shashi Hegde (@ShashiHegde8) reported

    @ACTFibernet Do you need 3 days..to solve issue..daily in business hours you will take out connection.. Than 5-6 hours no service.. Can't you give proper service..if didn't paid a day..you will remove connection.. But no proper service..I need refund 3-4 days of no service..**** service.

  • ShashiHegde8 Shashi Hegde (@ShashiHegde8) reported

    @ACTFibernet If you can't provide service properly close the company and go..someone efficient will come..worst service provider..Not act service provider

  • ShashiHegde8 Shashi Hegde (@ShashiHegde8) reported

    @ACTFibernet No response yet..can't afford to lose 2 working days..@ACTFibernet . .I think its better to disconnect your service.

  • sectionc Naushad Alam (@sectionc) reported

    @ACTFibernet are you guys serious to give service link is down since 24 hrs and no response from anyone. What's happening better take back your box and leave us happily

  • Aakashn18 Aakash n (@Aakashn18) reported

    @ACTFibernet worst service, not able to access the customer care and it's completely waste. can someone actually call from your side?

  • sultanyasir97 Yasir Ali (@sultanyasir97) reported

    @ACTFibernet I am super upset with your customer care. None of them are giving me a proper resolution. Whenever I ask them anything they simply disconnect the call. ABRUPTLY. I spoke with some one called kiran just now and she disconnected the call abruptly.What is this?

  • BacchanBall Clippers-Slippers (@BacchanBall) reported

    Can you please help? @ACTFibernet

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