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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 60
Chennai, TN 27
Hyderabad, TG 51
Chhindwāra, MP 24
Jaipur, RJ 5
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 4
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RishabPDoshi1
    Rishab P Doshi (@RishabPDoshi1) reported

    @ACTFibernet Fraud customer care..Only telling lies and person kept me on hold for 20 mins saying I will transfer your call to Manager

  • vnnk_x
    Vivank 🇮🇳 (@vnnk_x) reported

    @ACTFibernet @ACTFibernetHyd, my internet has been completely dead for over 48 hours. Ticket ID: SR10180393093524 Your technician is not receiving my calls (called 100 times), and customer care is giving zero actual updates...

  • abs_suresh
    Suresh Abs (@abs_suresh) reported

    Hello @ACTFibernet @FiberAct Internet is not working for last 3 days and assigned engineer not picking the call, tried more then 50 times. Worst service. Ticket# - SR10380421311224

  • pelanebaat
    Pelane Baat (@pelanebaat) reported

    @ACTFibernet Look for permanent solution

  • allokalok
    Alok Singh Parmar🇮🇳 (@allokalok) reported

    .@ACTFibernet hi few days back I have raised a request to reconnect after almost 1 &1/2 years but I think I made a mistake pls cancel the reconnect request. Thanks

  • JerkLifeless
    Lifeless Jerk (@JerkLifeless) reported

    @ACTFibernet It's been two days since the internet went down, and couple of times the ETR has been revised, it just hit the trust I have on ACT, I demand details on why there is a delay as it impacts my work , I see very poor quality service SR10380418918674

  • Bhandari_Aujas
    Aujas.Bhandari (@Bhandari_Aujas) reported

    @ACTFibernet no internet from 12.05 pm, second fault under 20 days(fault complaint on 03 May as well)very pathetic service by ACT fibernet, resolve the issue asap

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet 14 days, Still the issue is not resolved.If you are not able to resolve let me know.

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still the issue was not resolved. Can you pay the penalty.I have made you advance payment for three months. #WorestActfiber

  • nvenkateshb
    B N Venkatesh (@nvenkateshb) reported

    @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet @ACTFibernet I have been hearing the same response from the past 10 days from your X handle and customer care as well. I do not understand what is taking so long.Can you provide me an ETA?

  • ManishKanti1
    Manish Kanti (@ManishKanti1) reported

    @ACTFibernet I wish to cancel my subscription, can you please help?

  • MeenakshiL64083
    Meenakshi Lekhwani (@MeenakshiL64083) reported

    @ACTFibernet Service disruption on a working day is unacceptable. Kindly stop sharing generic updates and provide a confirmed resolution time. These recurring connectivity issues need a permanent resolution.

  • bala_ksk
    Balasubramanian K (@bala_ksk) reported

    @ACTFibernet Third consecutive day of no internet. Customer service is giving false commitments on resolution time. My SR Number is SR10280317284284. Time to switch to a better provider? 😠 #ACTFibernet #ACTBroadband #PoorService

  • chintanpuggalok
    Chintan Puggalok (@chintanpuggalok) reported

    hey @airtelindia 1. your service goes down wo any prior info 2. your engineer does not come on the allocated slot and misbehaves when called please improve your service or i will have to go with @ACTFibernet

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