ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 69 |
| Chennai, TN | 36 |
| Hyderabad, TG | 34 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pavan Kumar
(@CursedShad0w) reported
@ACTFibernet Internet down, need an update immediately.. it's a working day and this happens.. Disappointed
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Indian
(@Indian35205298) reported
@ACTFibernet is ACT broadband down in Bangalore?
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Sudar.NIT
(@sudban1998) reported
@ACTFibernet internet not working . dm done please check and sort out at earliest
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Ramya Rajagopal
(@RamyaRajagopal) reported
@ACTFibernet if there is an outage that affects our service and your app, the least you can do is send an intimation to users. You will be online Ina an hour or two with no consequences! Shoddy customer service
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plingme
(@plingme) reported
@ACTFibernet how's that you managed to bring down your app, internet service and phone services all at the same time. ? You guys really have to suck at various levels to pull such a thing.
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M Shiva Prasad Reddy
(@MShivaPrasadRe6) reported
@ACTFibernet my internet connection is not working, your helpline no's are totally busy and also app doesn't work so that I can raise a complaint. This is not the way a big internet service provider company should work. Where do I go to raise a complaint.
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Binil
(@binilization) reported
@ACTFibernet Looks like your service is completely down in JP NAGAR, BANGALORE. No internet, app doesn't work with mobile internet, customer care number doesn't connect, whatsapp number do not respond.. Wow, time for @reliancejio
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Arun
(@ArunWithJava) reported
@amaresh1995 @ACTFibernet Its working now.. but customer care numbers also down means isdue to customer..
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KB
(@maampata) reported
@ACTFibernet Internet not working at Bengaluru, App not working, customer call lines not working. Whatsapp service taking forever. Absolutely disgusting service!
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Sabareesh Madhav
(@sabareesh25) reported
@ACTFibernet Hi. My internet connection is not working and I'm unable to raise a ticket on the app as the app is also not opening. ID: 102015504602
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Shruthi Shetty
(@Shruthi2791) reported
@ACTFibernet @Sonia177sweet Even my internet is down. I have bee trying reach customer care number it doesn't even connect. Pathetic
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Darshan T P
(@tp_darshan) reported
@ACTFibernet your internet is down, your phone numbers doesn’t connect, you stupid app won’t work. No response through Facebook as well. How the damn hell am I support to raise a complaint for internet issues?
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harshakumar.cch@gmail.com
(@cch_harshakumar) reported
@Dunno24700202 @ACTFibernet Same here calls are not connecting and app is down
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Venkatesh
(@VenFlax) reported
@ACTFibernet ACT Network is down. ACT mobile app also down. Whatsapp number no response. Should I change ISP?
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Kk
(@Kak212_) reported
@ACTFibernet no internet in Koramangala 8th block since over an hour. Your app isn’t even opening. How is one supposed to register a complaint?!