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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 19
Chennai, TN 21
Chhindwāra, MP 5
Bengaluru, KA 32
Delhi, NCT 1
Visakhapatnam, AP 2
Coimbatore, TN 3
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

  • Pooja_1428
    Pooja Sharma (@Pooja_1428) reported

    @ACTFibernet My Ac No: 110637323329 (Shakarpur, Delhi) Service stopped in June 2025 but I already paid ₹2828 for 3 months. Router returned in Aug 2025. Still no refund after 10+ months & 50+ follow-ups. Getting repeated calls for router return. This is harassment. #ACTFibernet

  • Tech_Senthil
    Senthil (@Tech_Senthil) reported

    @ACTFibernet Thanks. The issue was explained as loose contact in the DB box- for the nth time. Small issue causes frequent outages.

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

  • rahuulpanda
    Rahuul Panda (@rahuulpanda) reported

    @ACTFibernet Hi Team, could you let me know who confirmed that the speed issues are fully resolved? Neither has anyone visited the premises yet and neither any technician has resolved the issue.

  • Gana_81
    GK (@Gana_81) reported

    @ACTFibernet Is the issue resolved?

  • TheInvisibleH10
    Sampark Setia (@TheInvisibleH10) reported

    @ACTFibernet Pathetic service, no response. Your ACT Fibernet Ticket no: SR11079848672734 has been registered. Our team will ensure fastest possible action

  • Harshav08181997
    Harsha_vardhan.exr (@Harshav08181997) reported

    Still no Response from @ACTFibernet No update from App, no call from customer care Such a worst experience from @ACTFibernet

  • sunilpremts
    Sunil Prem (@sunilpremts) reported

    @ACTFibernet Still waiting for a resolution.

  • natarajanv88
    Natarajan Venkat (@natarajanv88) reported

    @1in1400Million @ACTFibernet I paid 11k upfront for their service. Act will not refund the cost if I terminate the connection, as per one of their rep - Akash.

  • bjpsupporter999
    Mahesh Jain (@bjpsupporter999) reported

    @ACTFibernet More than 48 hours...patience ???? Just a question? Is ACT doing charity work providing free broadband service?

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet @DoT_India No response and resolution from Your end

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

  • Harshav08181997
    Harsha_vardhan.exr (@Harshav08181997) reported

    @ACTFibernet I will explain one thing clearly when the customer is taking ACT service you mentioned that is any issue will occur resolve by 24 hours, after facing the internet issue for 13 days still not resolved, you are saying patience is the matter.

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