ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 56 |
| Chennai, TN | 28 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
nitesh goyal
(@nitesh_goyal) reported
@ACTFibernet Yes the issue was resolved.
-
Prateek Sethi
(@prateeksethii) reported
@ACTFibernet whats wrong with the internet? Not working.. even selfcare portal isnt opening..??
-
Divakar KS
(@divakar_ks) reported
What a poor service from @ACTFibernet. Internet has been disconnected for almost a week now. Made a call to their support team everyday and I hear the same response that it'll be fixed. They even went ahead and closed the support ticket TWICE saying its fixed without fixing.
-
Sanil
(@SanilNair77) reported
@ACTFibernet No feedback for now because i know in week 10 days time again same issue will crop up!
-
Girish R Adoni
(@argirish) reported
@ACTFibernet how much trouble a customer needs to go through to update the address, even after shifting the connection 1 years back. The customer care takes ages to connect to a agent.
-
Naser Shaik
(@princenaser99) reported
@ACTFibernet No internet for last 4 days.There is no resolutions showing about when internet will be restored. Technicians are not picking up the calls when tried to enquire about the issue. I never faced internet outage for more than 4 days SR10163464523784
-
Rajasekhar
(@sekharr7482) reported
@ACTFibernet Your engineer came and checked. But it's worked only for 15 Hour's. After that the same problem is repeating again and again. It's just like a hell. How can we go further in work with this kind of internet.
-
FAHEEM KHAN
(@faheemkhan086) reported
@ACTFibernet #Actfiberfailure Internet has become issue since Morning 🌅, Please rectify as soon as possible !
-
Priyadarshi Vivek
(@vivekp05) reported
@ACTFibernet I am trying to get my connection reactivated for past few days. Its 4th day and no technician visit yet. Ticket is closed randomly without any resolution. Please check.
-
Rajeev
(@staycool_raj) reported
@ACTFibernet @ACTFibernet team claims this is a backend issue (3rd in last 6 weeks) and is the case with everyone in my region — that’s fine. They claimed they had fixed it — which turned out to be pure lies #actfibernet #falsepromises #customercare
-
Musafir Sachin
(@musafir_sachin) reported
@ACTFibernet what's wrong with you guys, in Hyderabad every day there is an issue with the Internet, sometimes we feel to calling ACT CUSTOMER CARE is out day to day responsibility. Can you please give us some solution or stop fake promises.@jagograhakjago @ACTFibernetHYD
-
Rahul
(@Wolverin3) reported
.@ACTFibernet has become proper dogshit these days. After an hour of power cut, internet goes off until the power's back. Even local broadband operators offer better service.
-
visible distress on face
(@sambarvade) reported
hi @ACTFibernet there’s something always wrong with the internet at my place. it’s usually on a monday and i have work to finish. i can’t wait for a 2 day resolution when this problem keeps on happening once in 2 weeks.
-
Navin Kumar
(@kmrnavin) reported
@madmanweb @ACTFibernet I have a ticket ID from them 102015442092 since last many days...but investigation is never ending.. I think an FIR would go a long way to get a quicker reply
-
VAMSIOFFICIAL11 🌟
(@vamsiofficial11) reported
Dear @ACTFibernet .. one of the worst and worst and worst service I've ever watched .. internet keeps on fluctuating 😡😡😡 .. very worst service you are providing ... I've even tried contacting you.. no response..and this shows your recklessness towards customer.. Time to shift