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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 57
Chennai, TN 27
Chhindwāra, MP 22
Hyderabad, TG 47
Jaipur, RJ 4
Madurai, TN 1
New Delhi, NCT 4
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • amitk71
    amit kumar gupta (@amitk71) reported

    @ACTFibernet worst Internet provider. Their ppl call promise to come n change routers but never come. You ppl close the ticket also. Ur call centre number doesn’t work. I am facing issues n act doesn’t help.

  • Sanjit91751386
    Sanjit (@Sanjit91751386) reported

    @ACTFibernetHYD @ACTFibernet internet not working.. Help me with disconnection

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still the problem is not resolved. No one has connected from your technical team. This issue can't be managed from your end. #noactfiber

  • sairam_srikanta
    Sairam Srikanta (@sairam_srikanta) reported

    @ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????

  • biplawvishal
    Biplaww V (@biplawvishal) reported

    @excitel_rocks going to take new Excitel connection, restrain. it's ok, but once connectivity issue, u have no option. u can't raise complaint. App will say checked, it's working. U go for chat, that will waste ur 30 mint. No redressal. Pathetic. Go with @ACTFibernet

  • allokalok
    Alok Singh Parmar🇮🇳 (@allokalok) reported

    .@ACTFibernet hi few days back I have raised a request to reconnect after almost 1 &1/2 years but I think I made a mistake pls cancel the reconnect request. Thanks

  • Sitharamaraju17
    Seetharamaraju (@Sitharamaraju17) reported

    Wtf is this service you mf dumbaass @ACTFibernet

  • Chandramoha4
    Chandramohan (@Chandramoha4) reported

    @ACTFibernet Pathetic customer service, after raising ticket to shift existing connection, ETA is already crossed, i have not received even a single call from ACT support. Ticket : SR10280371530654 If this is not getting resolved by today, im discontinuing all my ACT connection

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

  • AshwanthNarain
    Ashw@n!th (@AshwanthNarain) reported

    @ACTFibernet @ACTFibernetHYD @FibernetAct Retail Prospect Converted to Customer 108802674473; thudiyalur, coimbatore; was promised installation by noon may 15 ; could you please let me know the status

  • MrReeDood
    Mr.Pikachu (@MrReeDood) reported

    @ACTFibernet Since your team couldn’t fix the issue, they’ve now raised a disconnection request on my account without my consent.

  • SandeepKuntnur
    Sandeepkuntnur. (@SandeepKuntnur) reported

    @ACTFibernet Very Dissatisfied with the service.. After payment no response from your CRM

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still now no one has fixed the issue. It's been 24hrs I have escalated and issue was raised last 10 days back. How many days you want to fix this issue? #Noactfibernet

  • RishabPDoshi1
    Rishab P Doshi (@RishabPDoshi1) reported

    @ACTFibernet Fraud customer care..Only telling lies and person kept me on hold for 20 mins saying I will transfer your call to Manager

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