ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 21 |
| Hyderabad, TG | 10 |
| Visakhapatnam, AP | 2 |
| Pune, MH | 2 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavishya Sethi
(@bhavishya_sethi) reported
@ACTFibernet my Internet is down for the last 3 days and 2 complaints have been registered but your engineers just don’t come . They call , make you wait for hours and then stop answering calls. Going to move to @reliancejio for professional services.
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AIQ05
(@AIQ051) reported
@ACTFibernet He said he won't do that and also said my internet won't work till I allow the junction box fixed in my rental home which I can't do So this is a lock situation and I will switch to some other network
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Raj Yadav
(@Rajstaccato) reported
@Neehasmiles @ACTFibernet Bandwidth problems
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Amrutha
(@Amrutha86339453) reported
@ACTFibernet This is the one of the worst internet service in india.Every 3months DNS traffic issue especially in Visakhapatnam (Narasimhanagar) area.@ACTFibernet not even informing internet service is down atleast via sms .Shamless Services.Customer name (Sudhakara rao Kuppili)
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Vivek Raheja
(@vivek___r) reported
@ACTFibernet how long does it take for you'll to fix an issue??? Reported one last evening at 6. No resolution yet!!! #Bengaluru
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Harsh Jain
(@harshjainhj97) reported
@ACTFibernet What is the procedure for disconnection. Fed up with your customer support. No solutions provided. Will switch to @airtelindia now
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Vivek Raheja
(@vivek___r) reported
@ACTFibernet how long does it take you'll to fix an issue??? Reported one last evening at 6. No resolution yet!!! #Bengaluru
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tariq sameer
(@tariqsameer8) reported
@ACTFibernet Waste service for all the time no customer support after connecting calls are declined from your service side is this service your providing to customers? And internet issues from morning Disgusting.
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Morseler
(@IAMMorseler) reported
@ACTFibernet No internet since 36 hrs. Is this why we pay premium cost for broadband compared to @Airtel_Presence. SR10263322049874 please follow it up asap. The person handling says don't raise another ticket but doesn't resolve current issue.
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Pramod K
(@Pramodkundapur9) reported
@ACTFibernet For your technical team the issue is with my system or router but not with @ACTFibernet My request for disconnection is also not addressed. Worst service. My sincere suggestion is not to tkke ACT
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Harry juneja
(@harman6508) reported
@ACTFibernet If anyone can read this.. DO NOT OPT FOR ACT FIBERNET AT ALL THEY ARE THE WORST THERE IS NO CUSTOMER SERVICE. MADE THE PAYMENT 10 DAYS BACK. STILL UNABLE TO ACCESS INTERNET. CUSTOMER TEAM SUCKS. THEIR EXECUTIVES WHO INSTALLED DN'T PICK CALLS NOW M TAKING LEGAL ACTION
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Uzma Faiyaz
(@uzmafaiyaz) reported
@ACTFibernet This issue has still not been resolved. HORRIBLE. SUCH A DISAPPOINTMENT.
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Ravi
(@Ravi22556829) reported
@ACTFibernet #bandBajaateRaho Stop your bloody bot messages and rectify the problems. And never say that ACT is best ISP provider. It's a ****ing worst service. I called six times and every time getting the same response. I lost my 1 day work because of this worse service.
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AIQ05
(@AIQ051) reported
@ACTFibernet A customer executive called and said my internet won't work because they want to fix some junction box but since I am in a rental home I can't have that box in my premise.. I have a own home just after two buildings I asked them to fix that box there and get connection from there
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Harry juneja
(@harman6508) reported
@ACTFibernet Do note that i dont need any resolution from your end. I just want disconnection and my hard earned money back ASAP That's it. Nothing else. I did a mistake and i will make sure no one else suffers the way I did.