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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 78
Bengaluru, KA 135
Hyderabad, TG 78
Chhindwāra, MP 75
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 6
Coimbatore, TN 9
Delhi, NCT 4
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Mumbai, MH 3
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 5
Vijayawada, AP 1
Dehra Dūn, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet Looks like its time to try @airtelindia broadband, @ACTFibernet sucks big time #avoidact #fail

  • tdas777
    tdas777 (@tdas777) reported

    @ACTFibernet internet is down. Unable to contact support via act app chat/phone. Pathetic service.

  • Rsram1950
    Subbaraman R (@Rsram1950) reported

    @ACTFibernet Times have changed and the present administration and staff decided to shut down the organization by simply driving out the long standing customers out by faulty service and never caring for them. 👏🏻👏🏻👏🏻

  • ssaravananmechg
    saravanan s (@ssaravananmechg) reported

    @ACTFibernet @DoT_India @TRAI Also why much you are very concern about the bills even without providing proper service. Nill was generated without addressing the issue also without providing service.

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet Frequent internet disruptions, 15th June and now 1 July. Pathetic service from #actbroadband #fail #avoidact

  • sanatanadharma1
    sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported

    Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds

  • anaik1987
    Naik (@anaik1987) reported

    @ACTFibernet There is an intermittent Internet disconnection from last week and this is the 4th SR I am raising to get it resolved. I am fed up of this worst CS. I dropped mail to the tech lead and escalation team but till not there is no response. Again internet is not working.

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet Mesh network Installation pending since 5 days. Pls check.

  • pnkthealien
    Mohammad Qabir (@pnkthealien) reported

    @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

  • Sriram0508
    Sriram Rajaram (@Sriram0508) reported

    @ACTFibernet Mesh network installation pending since 5 days. Pls check and install at the earliest.

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet @NavneetSaw #shameless IT IS BEEN TOO LONG AND NO RESPONSE!!!!! NO INTERNET CONNECTIVITY! PATHETIC CUSTOMER SERVICE!!!! PLEASE ESCALATE THIS ISSUE! FED UP WITH @ACTFibernet

  • mageshb1994
    Magesh (@mageshb1994) reported

    @ACTFibernet Hi Team, I requested a shift of my ACT Fiber connection three days ago, but no action has been taken yet. I have also contacted support, but did not receive proper assistance. Kindly prioritize and process the request at the earliest. Ticket ID: SR10280925282844.

  • NINJA_OP13
    Tushar Sharma ( Franky) (@NINJA_OP13) reported

    @ACTFibernet recently I active my wifi and do recharge but it's almost 5 hours and wifi is still not working. I miss my already 3 meeting and I got delayed in my work so please do something otherwise I will discontinue the wifi.

  • airnoforce
    R (@airnoforce) reported

    Need help with my ticket no: SR10380984976134 @ACTFibernet

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