ACT Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
ACT Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|PETROL BUNK ORR, KA||181|
|New Delhi, NCT||46|
|Medchal Malkajgiri, TG||10|
|Panampilly Nagar, KL||9|
ACT CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
@ACTFibernet Are you sure? Because it still sucks. Please have one of your customer support folks call me. I am sick and tired of trying to reach your service desk
@ACTFibernet Hi! There is no update on SR10242741687342. It's almost 2 days! No internet at home! We cannot work at all. When will this issue be resolved. Called thrice on CS. Did an email. No use All our work is getting stalled! When this isuue will be resolved?
@ACTFibernet I am an ACT Fiber net customer from last 5 years. Facing low speed issue once in every 15-20 days from last 3 months. Every time I am getting assurance that it will never happen again. On what basis we should believe this false assurance?
@ACTFibernet @511cricket I am cancelling my support. Come and take your connection on your ***. Such poor support I have not been experiencing anywhere else. All my efforts gone in vain and loss of 11k money and ended with your poor and horrible support. Does your CEO worry?
@ACTFibernet so I called your customer service and the executive didn't bother to listen to my complaint and registered another complaint with this new number SR10242808080563. This is overall poor customer service and reflects badly on the company. fix ASAP
Thanks @ACTFibernet For Your Outstanding Customer Support. Resolving Problems After Year's After Giving Complaint. Felling Shame For Being Your Consumer
Thanks @ACTFibernet For Your Outstanding Customer Support. Resolving Problems After Year's After Giving Complaint. Felling Shame For Bring Your Consumer
Now in the refund I'm charged 2999 for router which I don't even want. Account number: 102420336118 And the customer care, The less we talk about its existence, the more better it is.@ACTFibernet
@ACTFibernet I disconnected my acnt and tried submitting router at office as per your customer support team,But the office address provided by your team is always closed So the customer support team raised a ticket for router recovery, No one picked up the router(102420336118)
@ACTFibernet @511cricket From morning 9am begged support to resolve within 11AM. Frustrated like hell. Come and take your connection. Am controlling not to talk ill about. Don't you need atleast human empathy????
@511cricket @ACTFibernet Do you really have some concern on customer and shame?? From yesterday begged like hell that I have exam scheduled at 11AM. No single person gave attention to it. I have missed the exam where u have prepared from long time. I have missed 11k money.
@Sourabh36166631 @ACTFibernet Really their service is worst
Getting ACT Broadband connection is really worst now. Paid for the service like 3 weeks ago and still they haven't given the connection. They should really change their tagline from feel the advantage to feel the pain @ACTFibernet
@ACTFibernet Tried to change my plan through app but it always says try calling customer support. When tried customer support these numbers are always busy
@ACTFibernet my Internet is down for more than 20 hours now. No response from customer support. Please resolve this! Complaint reference number SR10242769082522