ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 56 |
| Chennai, TN | 29 |
| Hyderabad, TG | 16 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep
(@swayam_sanatan) reported
@ACTFibernet fed up of you guys in 15 days have raised 5 complaints every other day some issue crops up. Pls dissconnect my connection and refund me the amount.
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Chirag S ♥
(@iChiirag) reported
@ACTFibernet Its more than 6 days now ? Do you guus even want to resolve the issue ? Kindly proceede with a disconnection. - Thanks
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xArrow
(@xArrow124) reported
I can’t even use my phone’s internet. I’m completely dependent on ACT Wi-Fi, and I have important work that requires a stable connection. Please fix my internet. @ACTFibernet
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Elton Jain
(@eltonjain) reported
@ACTFibernet @ACTFibernet Poor pathetic service. Just because I tweeted, you reached out but your service team are in a hurry to close tickets. You sell a plan but don't fulfil the commitments. Your executives threaten customers.
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nawab Khan
(@Azizshu147Aziz) reported
@ACTFibernet 101781129194 A cable has broken near my house. The internet is not working. Please send a technician quickly. Ismail Nagar chandrayangutta bandlaguda Hyderabad near railway function hall Hyderabad
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Tamilarasan PM
(@pm_tamilarasan) reported
@ACTFibernet Ac No:103705750352 please check this issue make solve
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Sanjay Debnath
(@sanjaydebnath86) reported
@ACTFibernet First change the plan to monthly from back-end & return my old wifi. I am unable to pay for this month. I don't want to trap for anther 3 months. I am nt ready 2 pay for 3 months advance. There is no guarantee this long pending issue will resolve which I am facing from Nov'25.
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Vishal Kukreja
(@Cooltechvishal) reported
I have sent you my alternative mobile number via DM, please get this resolved as soon as possible. @ACTFibernet Otherwise I will have to switch the connection to some other company. Service req no :- SR11078839691684
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Sanjay Debnath
(@sanjaydebnath86) reported
@ACTFibernet Since issue stil nt reslvd post instlling new wifi/router. I wld request u nt 2 force me 2 opt for 3 mnths plan. Plz return my old wifi & reslve this recurring issue without any excuse & conditions(hardwre chnge, 3/6 months plan). Really fed up follwing 4 same issue again & again
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Chirag S ♥
(@iChiirag) reported
@ACTFibernet 7 days and still counting. Ecwn though your engineers have identified a routing issue for entire bangalore ; they still aremt able to fix it ?
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Praveen
(@Praveen39916895) reported
@ACTFibernet it’s been 4 days as I have created a ticket and closed today without any resolution. SR10278799578444
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Htnana
(@htnana2t) reported
@ACTFibernet Why it is a pain to disconnect a connection from your side ? Im relocating tongiht to new place and it seems impossible to disconnect your connection .. Im going to throw the router and modem in trash if no one address this issue .. SR10378808743250
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Inundate
(@inun_date) reported
@ACTFibernet any possibility to start service in Jalandhar, Punjab ?
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Sandeep
(@swayam_sanatan) reported
@ACTFibernet You have solve one issue then again a new comes up after next day.this is not how it should be. Pls refund the amount
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Narsimhareddyy
(@NarsimhaReddy00) reported
@ACTFibernet worst of ever #ACTFiber customer support team. My amount not refund last 25 days team was not responding. Are you alive @ACTFibernet team.