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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 54
Chhindwāra, MP 22
Hyderabad, TG 47
Jaipur, RJ 4
Madurai, TN 1
Chennai, TN 26
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AngreziGhalib
    TheAngreziGhalib (@AngreziGhalib) reported

    @ACTFibernet Guys you must correct your service in all aspects. Neither your internet is good nor your customer care. Your team made disconnection after five days after failing to correct the issue. And now your customer care isn't answering call for refund. Moving to #Airtel

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet placed a request to change my plan around the 15th April and it has been more than a month but my plan has not changed. Shows the kind of service you guys are providing. Ac- 123794240318.

  • blackandwitty
    shasha (@blackandwitty) reported

    I paid ₹3182 for ACT Fiber connection on 18/05/26 .Even after 4 days, it has not been installed and I am not receiving proper updates from your representative. I contacted customer care multiple times and tickets were raised, but the issue is still unresolved @ACTFibernet

  • jat_vikram47
    vikram choudhary (@jat_vikram47) reported

    “@ACTFibernet Internet has been down for hours now! Same issue again and again. Please fix this ASAP and improve your service. 😑” @ACTFibernet

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet my internet is not working kindly check and update

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I raised the shifting connection ticket two weeks ago, but there has still been no proper resolution. Because of your engineer’s unacceptable behavior and mistakes, I had to personally apologize to the house owner.

  • mohittiwarik
    Mohit Tiwari Kashyap (@mohittiwarik) reported

    @ACTFibernet worst service ever, SR10380238226055 raise for shifting, frustrated for last 4 days. No Help from Customer Service Also. Pathetic Service.

  • Balaji_Ambs
    Balaji (@Balaji_Ambs) reported

    @ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting

  • thorfinnn1111
    revealing the area (@thorfinnn1111) reported

    @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Did not receive an sms on my phone. The impacted customer has also not received an sms

  • MasterMuskan22
    Master Muskan (@MasterMuskan22) reported

    @chintanpuggalok @airtelindia @ACTFibernet +++++ facing the same issue since a month

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet more than 5 days are over still not working internet proper way

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet Well it has just been over a week now and my internet is down again. @ACTFibernet just let people know you are not worth it and let them explore other vendors. Such a pathetic service and then these engineers don't take your call on time. I will be discontinuing this month.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet where is the solution??

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