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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 5
Chhindwāra, MP 48
Hyderabad, TG 59
Guntur, AP 2
Bengaluru, KA 69
Nellore, AP 1
Chennai, TN 36
Mumbai, MH 4
Kolkata, WB 2
Lucknow, UP 3
Ludhiāna, PB 2
Vijayawada, AP 1
New Delhi, NCT 4
Coimbatore, TN 5
Ahmedabad, GJ 3
Tanjore, TN 1
Salem, TN 1
Bhubaneshwar, OR 1
Kanpur, UP 1
East Delhi, DL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mvrrao
    RAGHAVENDRA RAO MV (@mvrrao) reported

    @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

  • sumanpsk
    Suman Kumar (@sumanpsk) reported

    @ACTFibernet your service sucks

  • yudish_dsy
    nobody (@yudish_dsy) reported

    @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different

  • AnkitAKW
    SparkedByData (@AnkitAKW) reported

    @ACTFibernet @ACTFibernet What is the status please, today is month end? It's been almost one month yet no resolution, are you building something complex? See if you can return hard cash.

  • OfficiallyVenky
    Venkatesh Sridhar (@OfficiallyVenky) reported

    @ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.

  • ReissAFC
    Reiss (@ReissAFC) reported

    @ACTFibernet is one of the worst

  • balap07
    Balakumaran (@balap07) reported

    @ACTFibernet @ACTFibernet Please resolve at the earliest, else please cancel the subscription and refund the amount for the remaining months.

  • Dinesh72521026
    Dinesh (@Dinesh72521026) reported

    @ACTFibernet When my issue will get resolved even tough manger itself been very rude to me then how come staffs will behave properly Manager Mr. Saravanan Ph. No. 9384831835

  • PESTAMlLNADU
    Padappadi Elaniswami (@PESTAMlLNADU) reported

    @Zenitsu1_45 @ACTFibernet Customer service >>>

  • MihirBSR
    MIHIR GUPTA (@MihirBSR) reported

    @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

  • sanatana57
    Sanatana (@sanatana57) reported

    I want I my money back soon, so that I can switch to @ACTFibernet . Atleast they provide the routers which has inbuild VPN support.

  • vchinnikrishnan
    chinnikrishnan (@vchinnikrishnan) reported

    @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

  • helperindeed
    Indian🇮🇳 (@helperindeed) reported

    @ACTFibernet SR10181798065394 ACT internet cut every month. Reason given: fiber cut by regional & line manager. This is not service, it’s negligence. Stop excuses, deliver reliability. Customers won’t tolerate repeated

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet 14 hours of outage now. No updates, progress, nothing #actfibernet #fail

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