ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 69 |
| Chennai, TN | 35 |
| Hyderabad, TG | 32 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashutosh Verma
(@ashuakgec8) reported
@ACTFibernet Thanks ACT your guys did connection & activation within 2 hours. @Airtel_Presence learn something from ACT, i disconnected from airtel bcoz your team is slow, customer care misguide, give wrong information to customers, 15min job they are not able to do in 3 days, shame on you.
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Anoop Chandar
(@anoopchandar) reported
@ACTFibernet do you guys run internet connection or some local bus service which has frequent stops? INTERNET IS SUCCESSFULLY DOWN AGAIN!
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Kala Gowtham
(@KalaGowtham) reported
@ACTFibernet as always very very poor service, no response on complaints, atleast for 2 r 3 times in a month the internet connection doesn't works.
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soupytravelsworld
(@soupytravelswo1) reported
@ACTFibernet your contact person Bala for Orchid Whitefield is not even calling back and not replying . His number is +91 95132 04564. He even closed my ticket without resolution. Why do you have such unprofessionally working for you. My ACT Fibernet ticket no SR10263564399627
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Rajeshwer Reddy Keshapally
(@RajeshwerRedd13) reported
@ACTFibernet Yes , I'm still waiting from 40 days. Please fix it soon.
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ashish goel
(@goel_ashish94) reported
@nastydexter @excitel_rocks @ACTFibernet Excitel service is very poor. Better to switch then waiting for lifetime to relocate
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upendar
(@BobbaUpendar) reported
We are facing issue with Act Pole, we are constructing new home, pole may fall due to Pillar Base. no one is acting from team. location Kukatpally, Devinagar, Road no 6. my no #9502074746 @ACTFibernet @ACTFibernetHYD
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pradeep kumar
(@pradeep12345678) reported
@ACTFibernet Every week ACT have server issue, not able to do wfh, worst internet service provider in Bangalore.
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Venkatesh
(@venkikalwala) reported
@ACTFibernet Worst network. I have raised complete a month ago no update and closing tickets automatically but no use. Internet is getting off when power goes off #actfiber #WorstIintermer
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Karthik K
(@Karthik90454792) reported
@ACTFibernet Will you provide your internet service only to apartment dwellers
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Ayushi
(@auc_2512) reported
@ACTFibernet Your customer care refused to give a proper resolution time. I was told that the matter is given priority however the technician is not even assigned to visit the area. I want this resolved ASAP.
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Haridas
(@Harinambiar37) reported
@ACTFibernet raised a ticket SR10263592764014 internet down.. tried calling your support just to get an update.. but your marvellous staff are not answering or muting the call and waiting for customer to end the call
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Anooj Kumar
(@anoojkumar4689) reported
@ACTFibernet very poor service 👎🏻From past one week I’m requesting for my connection shifting request but not a single call from you guys. #poorservice #noresponse #tooslow
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Ar. KiBo
(@architectkiran) reported
@ACTFibernet Thank u for the worst possible service ji. I am discontinuing the connection.
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Vidhya Murali
(@VidhyaMurali75) reported
@ACTFibernet No response from your call center number 7288999999, don't think that you are doing a social service.
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