ACT Outage Map
The following outage map shows the most recent areas in India where ACT users have reported their issues and outages. If you are having an issue with ACT and your location is not listed, make sure to submit a report.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
ACT Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|PETROL BUNK ORR, KA||26|
|New Delhi, NCT||19|
|Medchal Malkajgiri, TG||11|
ACT CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
@ACTFibernet Yea, and I got the same issue again today, why don't you take your customers seriously? I got my issue resolved on Sunday and today is Wednesday, every single time you lie that the issue is properly resolved. Now how can you refund my money??
@MinisterKTR @KTRTRS @ACTFibernet Hi sir Im raghav Bcz of lockdown i got huge loss in bussines I requested to PM for loan its transfered to medchal collector office They are saying your caste is OC we cant help you my caste is OC but I'm not rich Could you plz help me Ph 9133158546 Tracking : PMOPG/E/2021/0414861
@ACTFibernet internet is not working I raised so many complaints no one responded. One of the worst experience with your services. I called and your worst support guys didn't help me. I called them almost 50 times. No one helped. I want to discontinue service. ******* service.
@ACTFibernet how am I supposed to cancel my subscription? Your mobile app and IVR have no option anywhere, and your website says to use the mobile app or IVR.
from Saidapet, State of Tamil Nādu
@ACTFibernet My internet is not working from morning. Details sent through DM
With this effort, Hyderabad becomes India's largest free Wi-Fi network. Mayor @GadwalvijayaTRS, Prl Secy @jayesh_ranjan, @ACTFibernet CEO - Bala Malladi were among the distinguished guests present at the event.
@ACTFibernet Still no one bothered to call .. you guys are so much busy . For service a ZERO rated provider.@ACTFibernet
@ACTFibernet Yes, it is resolved for now. But your field engineer said there might be 4 to 5 hrs outage due to wiring work in this location in next week. I hope it will also be fixed soon avoiding future outages. Thank you for now.🙏
@ACTFibernet I have placed a request for immediate disconnection of my Internet Broadband connection, however,have not received any reply from your end. Can someone please revert back with a resolution.
@ACTFibernet The above SR is closed without fixing the issue. No internet since morning. Is the Act team capable of resolving this permanently. The technician never comes to the residence to check. Witness to worst customer care service.
@ACTFibernet I am having internet issues, Customer support is saying it will take about 24 hrs to fix the issue, I have my office work to finish, meetings to attend. I can’t wait for 24 hrs. Please fix this ASAP request SR10260547522922
@ACTFibernet ACT Internet down yet again. Getting from bad to worse. service request number SR11060542311412. Already down 4 hours. Was done 23 hours just 3 days back
@ACTFibernet I have requested to shift my connection to from C-1 to A-1 Janakpuri on 02.08.21, surprisingly no action has been taken. Your customer care just assure to arrange call only . Should we switch to other. Effecting studies of kids.
@ACTFibernet My internet still not working How adamant you guys are with your mistakes Grow up guys..in this competitive world you guys are legging behind.
@ACTFibernet Dear team, not yet receive any call please check and resolve this issue