1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Outage Map
ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More
Check Current Status

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 39
Hyderabad, TG 34
Chhindwāra, MP 11
Chennai, TN 21
Ahmedabad, GJ 3
Delhi, NCT 4
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Babu245489411
    Babu (@Babu245489411) reported

    @ACTFibernet @ACTFibernet Stop sending scripted messages from A/C rooms. Fix the issue brewing for 2 days due to your incompetence. Get the approvals, let engineers work, and give real updates—not templates. #ACTFibernet #InternetDown #PoorService

  • Babu245489411
    Babu (@Babu245489411) reported

    ACT Fibernet — your customer service is an absolute disgrace. Forcing us to wait 20+ minutes just to raise an issue is unacceptable, and after 24 hours there’s still no resolution or accountability. This level of negligence is infuriating. . #ACTFibernet #PoorService

  • cintidoc
    Prasad Betadpur (@cintidoc) reported

    @ACTFibernet Our internet service had been down for over 30 hours. This company has stopped responding and has blocked all calls / any channel for live help! I can’t even cancel my subscription online. Is anyone accountable for them?

  • Simba_3195
    Nathaniel Fernandez (@Simba_3195) reported

    @ACTFibernetHYD @ACTFibernet what's wrong with you guys. The app never work even after updating. You sent me a message at 5 that there is a technical issue and the internet will be restored in 3 hours. Is almost 9 hours.

  • robinreddy44
    robinreddy (@robinreddy44) reported

    @ConsumerHelp_ @ACTFibernet My service request SR10179910546804 has been pending with no proper action. The assigned person Nikil is not taking any initiative or providing updates. This delay is unacceptable. Please escalate and resolve this issue. #ACTFibernet #PoorService

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @ACTFibernet please help me in resolution for this ticket #SR10280058860234. It has been more than 72 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ? ENgineer is not picking.

  • honeysaxena456
    Honey Saxena (@honeysaxena456) reported

    @ACTFibernet Your apologies cannot pay me back the amount and time that got waisted in these 2 days even it will go further I know this . I got enough of listening that you are working . There is no resolution till now and you still want me to wait. Hats off to you @ACTFibernet

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet What are you speaking, have trees been falling 24*7? How bad is your infrastructure that one bad weather and your whole internet is gone? Your ticket says 24hours TAT for resolution. And it's been more than that. Rubbish service

  • i_sums
    Suman Krishna (@i_sums) reported

    @ACTFibernet this is regarding the ticket SR10280005872394. Internet is not available for now than 40 hours now. Customer service is really bad where no one is responding to the queries and ETA for resolution is getting increased everytime!

  • rahman_arf35369
    A. (@rahman_arf35369) reported

    @ACTFibernet This is my LEGIT ACCOUNT NUMBER: 101342635880 RESTORE THE NETWORK AND YOUR TECHNICAL GLITCH ASAP!

  • sachinn_ss
    Sachin Sharma (@sachinn_ss) reported

    @ACTFibernet @ACTFibernetHYD My internet hasn’t been working since morning, and the ETR has already passed. Please fix this issue on priority my work is getting affected badly

  • sachinn_ss
    Sachin Sharma (@sachinn_ss) reported

    @ACTFibernet The expected resolution time has already passed. By when will this be fixed? A reply online isn’t enough please take action. Without internet, many important tasks come to a halt @ACTFibernet

  • pradeepnairz
    Pradeep Parakuth (@pradeepnairz) reported

    @ACTFibernet @ACTFibernet This is so disappointing . Im cancelling my subscription !! Kindly at least cancel this at the earliest . So I can apply for another provider quickly !!!

  • lordofdevmithun
    Mithun (@lordofdevmithun) reported

    @ACTFibernet internet down and I am unable to raise the ticket in both app and WhatsApp

  • Oreejit_G
    Oreejit (@Oreejit_G) reported

    @ACTFibernet Hi my act fibrenet is down for more than 3 hrs

Check Current Status