ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 34
Chennai, TN 22
Hyderabad, TG 10
New Delhi, NCT 1
Ahmedabad, GJ 1
Jammu, JK 1
Coimbatore, TN 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • din1058 Dinesh patel (@din1058) reported

    @ACTFibernet Dear ACT Team, Thank you for closing my ticket (SR10276671871734) after multiple follow-ups and a long wait, though unfortunately, it was done without providing any real solution ,it was forcefully closed This is the level of and support I have experienced from ACT

  • padakantivenu 🇮🇳🇮🇳 Venumadhav 🇮🇳🇮🇳 (@padakantivenu) reported

    @ACTFibernetHYD @ACTFibernet Move where you want @ACTFibernetHYD is one of the worst service. Never ever opt to this act. Totally waste of money ans time

  • shey_khar Sheykhar (@shey_khar) reported

    When can I get my internet connection fixed ?? It's been 48 hours with no internet. Complaint raised yesterday ticket no. SR10176718575914 @ACTFibernet @ACTFibernetHYD

  • thisianaccount Kalpana (@thisianaccount) reported

    @ACTFibernet No internet for past 3days. SR10276703643044. No action. No update. Now the insane part: you closed the tkt, no resolution!

  • sandybbsr sandeep majumdar (@sandybbsr) reported

    @ACTFibernet I have raised ticket yesterday as my internet was not working. Still issue has not been addressed. Noone contacted & no number given to contact the service agent also. Very worst service I have ever seen. 24 hours already passed & internet not restored yet. Pathetic.

  • HumnabadVivek Vivek (@HumnabadVivek) reported

    @ACTFibernet @ACTFibernet Better you stop whole service

  • bajaj_ankush Ankush (@bajaj_ankush) reported

    @ACTFibernet you have very poor service in our society .. Internet keeps dropping.. today there is outage from 8-9 hours .. raised ticket and eta resolution is mentioned 21st Aug .. close to 130 families are using your service.. Do you want us to change service provider

  • sandybbsr sandeep majumdar (@sandybbsr) reported

    @ACTFibernet Guys don't take this internet service. Their service is very pathetic. No agents are alloted to address problems. They don't care about customers issue. They will contact only when payment is not done. Otherwise they won't listen to customers. Worst service provider.

  • HumnabadVivek Vivek (@HumnabadVivek) reported

    @ACTFibernet My whole problem is not having local executives to speak to incase of disconnections.Even govt office like tgspdcl have line man,Ae to report some issue.Being a private that is the least we can expect. Here with Act no one responds.Every customer service executive is a fraud

  • yash670911 Manpreet Singh (@yash670911) reported

    Internet outage in #Hyderabad no prior notice nothing. From 2 days getting message Internet will be restored in 3hrs and guess whats its been 42 hrs and no internet Wow. What a service! @ACTFibernet @ACTFibernetHYD @tgspdcl

  • Narasimha_Cherr Narasimha Charithartha (@Narasimha_Cherr) reported

    @ACTFibernet I am writing to your notice that my internet connection has not been restored from past one week. Despite waiting and calling the customer care the issue still persists and I am having issue to continue my WFH. My ticket no: SR10176662311894. Look into this urgently

  • VijayAneja11 Vijay Aneja (@VijayAneja11) reported

    @ACTFibernet ACT is by far the worst internet provider when it comes to delivering services on time. Every single month there are huge technical failures, and your team never resolves them within the same day. This is pure negligence and harassment for customers.

  • bhrath_kumar Bhrath kumar (@bhrath_kumar) reported

    @ACTFibernet @airtelindia What is the use of creating ticket. No msg no calls from service. @reliancejio has started cable and finished today. But from act no updates... Then extend my non working days to the bill.

  • vamshiVDR VAMSHI (@vamshiVDR) reported

    @ACTFibernet Your ACT Fibernet Ticket no: SR10176714895714 has been registered. Our team will ensure fastest possible action Its been more than 2 days and other networks already restored their connection. Having lot of consumers you work is delayed compared to other network

  • thisianaccount Kalpana (@thisianaccount) reported

    @ACTFibernet Please look at SR10276703643044. Today is the third day without internet. It is insane:You closed the ticket without fixing it. When will you fix it? Long wait for Customer support. Did I do something wrong by opting for your internet?

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