ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 36
Chennai, TN 21
Hyderabad, TG 10
Visakhapatnam, AP 2
Pune, MH 2
Coimbatore, TN 1
Dharmapuri, TN 1
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rajumah85426401 raju mahajan (@rajumah85426401) reported

    @ACTFibernet growth policy keep people money without giving any service. लूटमार मचाओ लोगों का पैसा खाओ

  • MdAbrarShareef Md Abrar Shareef (@MdAbrarShareef) reported

    @ACTFibernet This is the 3 time i am writing here and still my request is not addressed . Kindly request you to consider this as last msg from me and if you cant address my issue please withdraw my connection .

  • prashant7019 Prashant Nautiyal (@prashant7019) reported

    People of .@ACTFibernet Delhi. I don't have internet connectivity since 10pm 2nd of July. Your customer support people are clueless as to what has happened and all they have to say is sorry. Over 30 hours without your service or logical response. Really Sad! Total Disappointment.

  • sauravrai1996 Saurav Narayan Rai (@sauravrai1996) reported

    @ACTFibernet @ACTFibernetHYD You will ask for 1500 rs to disconnect the network. And when we didn't pay, you'll scam us. We paid all the dues, but still, we are getting your bills. Your executives are absolutely useless. #actfibernet #scammer #frauds

  • ksandeepanand Sandeep Anand K (@ksandeepanand) reported

    @ACTFibernet you provide cable tv service in bangalore and it's the worst service I ever used...in a month atleast 7-8 complaints I have to raise and no permanent solution done @airtelindia provides far better DTH service with no complaints ..pls learn from them

  • the_conlini Conlini (@the_conlini) reported

    @ACTFibernet no Internet since last evening. No follow up from your team this morning to let me know they are at least working in the issue . Please expedite .. ticket number SR10259037821402

  • KVinodK68200834 K. Vinod Kumar (@KVinodK68200834) reported from Rājendranagar, Telangana

    @ACTFibernet beam is down again in my area. Hope less service vinod

  • KDushendran Karthick Dushendran (@KDushendran) reported

    @ACTFibernet I had contacted support for planning downgrade option few days back and a person Monisha had spoken to me and she said she ll get back to me on this but still now no call back and update on the same. Really frustrating with ACT fibernet. Planning to move to Hathway.

  • cosmic_idea RS (@cosmic_idea) reported

    @ACTFibernet What kind of lazy/pathetic service are you providing? I am saying to your support team, I have shifted to a new place, Kindly shift my connection too, Its been 10 days not a single person has done his job and shifted the connection. ID : 102501166729

  • hm7474 Himanshu Manocha (@hm7474) reported

    @ACTFibernet Sick & Tired with your pathetic service, Internet not working since 3 days after paying such hefty amount every month. #FakePromises #Complaint #PoorCustomerService

  • cosmic_idea RS (@cosmic_idea) reported

    @ACTFibernet If it doesn't get resolved today I will cancel it today itself. @ACTFibernet Just stop fooling your customers, no one has time to call you 10 days straight to shift a connection, JUST DO YOUR JOB AND GET YOUR PRIORITIES STRAIGHT.

  • Abhishe21606574 Abhishek (@Abhishe21606574) reported

    @ACTFibernet Every week internet is down. Been more than 20 hrs internet is still not working. I want my money back

  • sauravrai1996 Saurav Narayan Rai (@sauravrai1996) reported

    @ACTFibernet @ACTFibernetHYD @ACTFibernet Tell me, is this the way you treat your former customers? Now you want us to pay 3 months bill despite not using the connection for more than 1 year. Your executive never sent us a confirmation email about disconnection. And instead asked for 1500 rs.

  • SanthoshMBK Santhosh Murthy Boggaram (@SanthoshMBK) reported

    @ACTFibernet @ACTFibernet It's been 4 days now and I have already called your customer care support 7 times. There is still no resolution. What else a customer should do to get this issue resolved? #worstcustomersupport

  • KVinodK68200834 K. Vinod Kumar (@KVinodK68200834) reported

    @ACTFibernet It is regularly affair. Yu keep looking into problem and I have no Internet

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