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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 98
Vijayawada, AP 1
Chennai, TN 48
New Delhi, NCT 4
Chhindwāra, MP 57
Mumbai, MH 4
Hyderabad, TG 68
Coimbatore, TN 8
Ahmedabad, GJ 3
Tanjore, TN 1
Salem, TN 1
Lucknow, UP 2
Bhubaneshwar, OR 1
Delhi, NCT 5
Kanpur, UP 1
East Delhi, DL 1
Ludhiāna, PB 1
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 2
Jaipur, RJ 1
Warangal, TG 1
Osmanabad, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vedavamsidhar
    suryavamsidhar (@vedavamsidhar) reported

    @ACTFibernet I don't see a progress on this issue. @ACTFibernet. Can you expedite this request?

  • samprettybasic
    Sam (@samprettybasic) reported

    Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

  • karthiarjun
    karthikeyan (@karthiarjun) reported

    @RevanTalks @ACTFibernet For a office get 2 or more services from different vendor... There are devices to take all input from different data channels and provide uninterrupted network Coz no one is reliable ....

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.

  • jaimikshahjj
    Jaimik Shah (@jaimikshahjj) reported

    @ACTFibernet Can't decide which is more poor, your services or customer service executive response? Which is faster internet or your service team for closing tickets.

  • ManinderSb1
    Maninder SinghBhatia (@ManinderSb1) reported

    Your Service request SR10181547676634 is expected to be resolved by 12-Aug 00 @ACTFibernet @ACTFibernetHYD I told you guys i need a resolution at earliest , very bad service. Issue can be fixed within 10 minutes. I am a 15 yrs old cx. Time to switch to @JioCare Help

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet The call centre based out of Blore, has no idea who the actual support staff is on ground. Total mismanagement of post sales service!

  • SrivatsavGorthi
    sri vatsav (@SrivatsavGorthi) reported

    @ACTFibernet What is the latest resolution here?

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet @ACTFibernetHYD Providing a customer with the wrong router and then when complaining for irregular net speed connectivity you guys suggest different plans as a marketing stint for us to waste money. What kinda scam are you guys running?

  • _aloopitika
    Niharika B (@_aloopitika) reported

    @ACTFibernet And inform that supervisor is busy and will call me after 1 hour. Which of course never happened, no one ever calls back from ACT!

  • ApexPredaror3
    Apex (@ApexPredaror3) reported

    @panda_casts @ACTFibernet I use ACT and it's great, issues also get resolved in hours if it happened

  • benabraham2
    ben abraham (@benabraham2) reported

    @ACTFibernet since the day I have got act I have logged complaint multiple every now and then it stops working

  • chetan_shetty11
    Chetan shetty -- ಕುಂದಾಪುರ (@chetan_shetty11) reported

    @ACTFibernet what a pathetic service , last 3 days internet is not working and you guys are not even responding to my complaint

  • AnilKumarKacham
    anil kumar kacham (@AnilKumarKacham) reported

    @ACTFibernetHYD @ACTFibernet @sanjeevareddynagar Act is not working since 2 days

  • agnidipta_AHR
    Agnidipta Hom Roy (@agnidipta_AHR) reported

    @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't

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