ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 33
Hyderabad, TG 20
Coimbatore, TN 5
New Delhi, NCT 4
Pune, MH 2
Mumbai, MH 2
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NitinAr49073396 Nitin Arora (@NitinAr49073396) reported

    @ACTFibernet Account number 101010749758. We have been without connectivity since 5.30pm yesterday. Is this the level of service that you aspire to provide to your customers? Disgusting. ACT Never again.

  • Pika070707 Pranjul Tanwar (@Pika070707) reported

    @madhulalt @ACTFibernet Even no one has contacted me till now regarding the issue, pathetic service.

  • PointA2PointZ Saurabh Sharma (@PointA2PointZ) reported

    @ACTFibernet Can you guys please help - i have two connections have to relocate one connection in same city - not able to do that after validating 10 time from Aadhar based OTP it's still bouncing and showing a faliure page. Need to relocate any how in this week.

  • pranavbhat29 Pranav Thirthahalli Bhat (@pranavbhat29) reported

    @ACTFibernet It's 6 hours now, yet no resolution @ACTFibernet are these your work ethics?

  • RaghaS66 Raghavan Srinivasan (@RaghaS66) reported

    @ACTFibernet URGENT --- Your recent reply to my complaint (ref: ACT FIBERNET #4636853) refers to your revised invoice in your mobile app. Kindly email me this revised invoice, as I am not using your mobile app

  • vermsnaren Narendra Verma (@vermsnaren) reported

    @ACTFibernet @ACTFibernetHYD pathetic service .. in last two days internet down twice. Children are suffering with Online classes. Plz get it serviceable asap..Your ticket number is SR10164572752004.

  • luci1029384756 lucifer . (@luci1029384756) reported

    Update @ACTFibernet has resolved my problem now will soon get a connection

  • deependrasinha Deependra Sinha (@deependrasinha) reported

    Hey @ACTFibernet @ActfiberC , I have made a new connection request on 8th of April with assurances that it would be installed &activated on 10th sun. It's 12th now & I haven't heard anything. Pls help. This is not expected from you. Enq I'd 102645429427

  • e0a7536e61d4450 G VishAL yaDaV (@e0a7536e61d4450) reported

    @ACTFibernet U guys never call me and falsify Ua statements

  • _VOID_NULL_VOID NULL (@_VOID_NULL_VOID) reported

    Dear @ACTFibernet, if you want to close the issue ticket without resolving it, then why do you even bother to take complaints? Why this sham?

  • madhulalt Madhu Lal(He/Him) (@madhulalt) reported from PETROL BUNK ORR, State of Karnataka

    @TRAI please help me to resolve this issue and please stop @ACTFibernet from doing this to another customers

  • gkeerthikumar Keerthikumar (@gkeerthikumar) reported

    @ACTFibernet Internet is not working since morning! Kindly prioritize the service request SR10364572951974

  • maheem_jain Maheem Jain (@maheem_jain) reported

    @ACTFibernet its been a weekly affair for me to come over here and register a complaint regarding issues with the netweok and speed .my plan is also updated currently and my router was supposed to be replaced but nothing happened. The technician is also not picking my calls

  • sporty_ind Dinakar (@sporty_ind) reported

    @ACTFibernet You raised 3 tickets to resolve an erroneous late payment fee complaint. It's been 12 days and the issue is still not resolved. Do your job. SR10464494655099, SR10464519841190, SR10464549868440

  • Uday_Rg26 uday rg 🇮🇳 (@Uday_Rg26) reported

    Within 10 days I'm facing network issue 2nd time is the proper wayof maintainance @ACTFibernet

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