ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 73 |
| Chennai, TN | 34 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Mumbai, MH | 3 |
| Pune, MH | 2 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Lucknow, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Nair
(@rameshnair) reported
@_sairamkrishnan @ACTFibernet They've been calling me for a year for a one month extension fee, which I never asked for. I had waived off 6 months advance paid when I left Chennai a year back.
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ApE
(@iam_0ape0) reported
@ACTFibernet are u guys serious about your service ? Do u guys have any concern to give ur customer a good service ? Rather resolving complaints mr vinay kumar from your cc team said that he will just disconnect the call if we ask about service. And what do u do ?
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✨Vinay Aradhya✨
(@vinayaradhyablr) reported
When I'm scrolling further down to see how other's experience have been so far in buying new connections, its equally bad. They are least bothered in connecting with customers where we have paid 3 months in advance with belief of getting service. #wakeup @ACTFibernet
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Himansu Panigrahy
(@hmsvigle) reported
There has not been a single day, i didnt suffer from your Horrible internet connection. Today again its second time internet is getting stopped working today.I am also not able to raise complaint in whatsap. Your stupid bot says its unable to fetch information.@ACTFibernet
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Lavender Burrows
(@LB232696) reported
@ACTFibernet I think everyone should be aware that it's the worst service when it comes to refund coz u people don't satisfy ur customer's especially when it's not our fault and it's one of the agents u hired. @srinath sales executive.
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siddharth
(@d_siddharth) reported
@ACTFibernet @bada_paww They jus cheat ppl. Worst internet service provider. They disconnected my service after getting 4 months plan money and now they are not even refunding
-
GundaNitish
(@GundaNitish1) reported
@ACTFibernet After Sales Service is pathetic, never expected this from act, if ACT can't provide what I am looking for then thank you so much please refund my amount
-
Kalyankrishna
(@the_kalyan) reported
@ACTFibernet No use… the deadline you provided is completed but still the issue is not resolved or no call back from your team
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sanjai
(@sanjai999) reported
@ACTFibernet shittest service ever this . Pls don’t trust this bastards. Don’t ever trust these guys . Never get internet from this idiots. They are crooks of first order . Whole techinak team is a joke .they are a rip off . Cheaters. Hyderbad . @jagograhakjago
-
anilraviteja
(@anilraviteja) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet I know you people won't see this issue. @humanrights1st
-
Truly Indian 🇮🇳
(@IamAzizShaik19) reported
@ACTFibernet i requested for shifting & I tried with the two options given in app but fail to submit successfully (network issues) kindly sift connection as soon as possible
-
GundaNitish
(@GundaNitish1) reported
@ACTFibernet I had issue with net speed on my act connection, Complaint been raised but the person who who contacted me e was terrifically rude and unprofessional behaviour. Request you to please re solve issue or else refund money. Your ticket SR10263978755844
-
Arnav Das Sharma ارنو داس
(@arnav_d) reported
Just appalling the broadband service given by @ACTFibernet. No internet for the whole day, on a busy Monday morning. And the customer service has no clue. Third time in a week. @TRAI are you guys listening? @airtelindia please contact me. I need a new broadband connection.
-
Ganga Raju
(@graju09) reported
@ACTFibernet What is your service commitment for consumers section?? Do you provide the same speed as you described in the plan or will it change? For eg: for plan of 75 Mbps, what speed do consumers get (assuming a router does not exist)
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Ankit Pattanaik
(@Pattanaik_Ankit) reported
@ACTFibernet your internet services are down from ages, no response to customer calls and on top of that you have added some random amounts to the bill and disconnected our internet. Kindly refund my money as I will no longer be availing your services.