ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bengaluru, KA | 55 |
Hyderabad, TG | 31 |
Chennai, TN | 21 |
Delhi, NCT | 6 |
Ludhiāna, PB | 2 |
Mumbai, MH | 2 |
Coimbatore, TN | 2 |
New Delhi, NCT | 2 |
Cochin, KL | 2 |
Dasarahalli, KA | 1 |
Mangalore, KA | 1 |
Mohali, PB | 1 |
Siddipet, TG | 1 |
Guntur, AP | 1 |
Madurai, TN | 1 |
Sirsi, KA | 1 |
Visakhapatnam, AP | 1 |
Hoskote, KA | 1 |
Allahābād, UP | 1 |
Yelahanka, KA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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PFS (@pfssharath) reported
@ACTFibernet We have taken snapshot of the use of data happening at around 3 am and 8 pm without our knowledge and will be forced to file a grievance with TRAI for such irresponsible behavior and not finding solution for this for last 3 months
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Giri Babu (@BabuGiri17853) reported
@ACTFibernet I was complaints at 29/06/25 09:00pm hrs (Service request SR10576051278964) and at 11:15am on 30/06/25 I got service call said that "the act box is trouble ,we will change it" super fast service of ACTFibernet
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PFS (@pfssharath) reported
@ACTFibernet What will you reach i have no idea. Every time your send and they close the ticket without solution
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PFS (@pfssharath) reported
@ACTFibernet account no 102012053066 productive financial. complain regarding our data getting misused during 3am & 8pm non office hours has been un attended last 3 months and we are facing issue in terms of speed and connectivity as 3000 GB misused every month . Pathetic service
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fluffy (@Fluffy_Fuzz_bud) reported
@ACTFibernet I have been facing network issues since past 2 days, a person came in to reinforce the wires but ever since then my internet connection has become slow and keeps dropping. The person said he will come when he is in the area. What kind of a joke is this? Disappointed.
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PFS (@pfssharath) reported
@ACTFibernet my customer id is 102012053066 Productive Financial services .We have been complaining regarding misuse of our Broadband during 3 am 8 pm time post our office time to the tune of 3000GB which is effecting our normal useage. 3 months no rectification very bad service
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Saikisshore.p (@HULKSK007) reported
@ACTFibernet I have not had access to internet service for the past two days, despite raising multiple support tickets. There has been no resolution or effective response so far. This prolonged downtime is unacceptable and is impacting my daily activities. SR10176036646404.
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Ajay Malik (@ajaymalikTM) reported
@ACTFibernet All i have got from you are false assurances. Internet service still not restored…..
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अजित अंधारे (Ajit Andhare 'Honjok') (@ajitandhare) reported
@ACTFibernet not working since yesterday morning
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Lucifer Morningstar 👿😈 (@Im_pck) reported
I deeply regret choosing @ACTFibernet. Outage since June 23. No update. No fix. No professionalism. Get your act together or face regulatory escalation. #ConsumerRights #ACTFibernet
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Anurag Chaudhuri (@i_am_so4) reported
@ACTFibernet Worst service ever As soon as my term ends, I'm ending it with you guys No way to contact any technician You guys took whole weekend and still didn't resolve ETA came and went and still no internet SR10176031378941 I'm not renewing. 3 years of service gone
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Giri Babu (@BabuGiri17853) reported
@ACTFibernet again net disconnected, shame on very worst connection, 6th time disconnection problem, My suggestion to management " to close your services, in Vijayawada" Your ACT Fibernet Ticket no: SR10576051278964 has been registered.
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kumar (@saik7674) reported
@ACTFibernet I am using from 6 years but these one month facing lot of technical issues and thees week there is no network raising ticket and raising ticket and go on so I'm quitting from @Actfibrenet
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Ajay Malik (@ajaymalikTM) reported
@ACTFibernet your Internet service has gone from bad to worse over last few months. It has worked for only 3-4 days in the last two weeks & as per the message received today, the current outage is going to last till 3rd July !! Do you think this would be acceptable to anyone?
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Manoj Berry (@beingmanu27) reported
@ACTFibernet Finally now the issue has resolved. I hope this doesn’t happens again.