ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 76 |
| Chennai, TN | 44 |
| Hyderabad, TG | 33 |
| Mumbai, MH | 4 |
| Coimbatore, TN | 4 |
| Lucknow, UP | 4 |
| Kolhāpur, MH | 2 |
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rishika Tiwari
(@Rishika80671410) reported
@ACTFibernet need to change my router setting as my connection shows weak security. Need help ASAP
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Sridhar Babu
(@sridharbabut) reported
@ACTFibernet It's been more than 2 days.. still no connectivity. Horrible.. as I said disconnect permanently
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Vishnu Prasad
(@PrasadAp15) reported
Biggest fraudster company in broadband sector is @ACTFibernet bloody cheaters ask to message privately if we do they dont even respond worst and fraud @ACTFibernet
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Vidyarthi Baddireddy
(@vid_bad) reported
@ACTFibernet one of the worst service providers. Have raised complaints already 4 times this month. Should probably be the 50th complaint. And on top of that the complaint gets closed without any resolution! Pathetic
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Vyom
(@vyom_1985) reported
@ACTFibernet worst customer services. Customer care executives are not having any knowledge on how to deal with the customers? Simply disconnecting the calls. Not allowing to communicate with their superior also. Worst services. Switching to other services.
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rj
(@rajapandians) reported
@ACTFibernet worst, no reply from DMs.
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Aeliya Naqvi
(@NaqviAeliya) reported
Hey @ACTFibernet what's up with the constant wifi issues the moment it starts raining. I thought your name was ACT not Tata Sky. Also, I don't want to talk to bots anymore. Can I speak to a human being instead?
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krishan agrawal
(@krishankumar87) reported
@ACTFibernet worst service in Bengaluru. Nobody ready to listen. Pathetic workforce and company.
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Alok Kumar 🇮🇳
(@kumar_alok22) reported
@ACTFibernet I had raised a complaint 6 days ago but there is no resolution yet. SR10259470483072 please check or let me know the escalation matrix.
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Zainab Sadiya
(@ZainabSadiya1) reported
@ACTFibernet @ActfiberC Is your customer support chilling out without resolving complaints. I booked for new connection and made payment. Since then no-one is taking further action nor giving proper resolution on calls. #customersupportsucks #bangaloreteamsucks #actfibernet
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Vyom
(@vyom_1985) reported
@AdityaV18395855 @ACTFibernet No problem. I switched to other service provider.
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Prasad Sampangi
(@Prasad19721) reported
@ACTFibernet I have noticed in my area all the roads are getting concrete now all ur chambers are below that once the road is done I would be interested to know how r you going to handle any service or repair work. Kasavanahalli Bangalore
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Dilip Kumar S
(@Dilipskumar) reported
@ACTFibernet Your request SR10859154583704 is tentatively expected to be resolved by 7/13/2021 02:25:36 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app Still it's open. NO solution . What to do.Expecting the closure of this issue.
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Vamshikrishna Reddy
(@vamshireddy919) reported
@ACTFibernet upon my complaint through Twitter you have raised a ticket SR10159776190482 and unfortunately without my consent and resolving the issue today the ticket has been closed.
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Himanshu
(@Name_Himanshu) reported
@ACTFibernet Nope. After pleading for service agent for 15 mins. He closed the ticket within an hour, with no service engineer visiting!!