ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 52
Chennai, TN 25
Hyderabad, TG 13
Pune, MH 3
Ludhiāna, PB 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Madhu_insearch iMadhu (@Madhu_insearch) reported

    @ACTFibernet Finally Logged In, I want to Thank You "JIO". act of ACT is to loot people in name of good service but when actual service is needed ACT know only to Fool customers. Throw ACT out, and take some other connection, i guess we should use Local service providers.

  • Skynet_ash Akash Dey (@Skynet_ash) reported

    @ACTFibernet @ACTFibernet No one is taking this issue seriously! I'm unable to work! Your field agents are switching off mobile phones! Customer care gives a robotic response to wait for 24 hours! What am I paying for?

  • PankajK31789498 Pankaj Kumar Kashyap (@PankajK31789498) reported

    @ACTFibernet Indias Pathetic Broadband service Provider. I opted for 150mbps but always getting 10 mbps. Most of the time Fiber damage. Im paying for a LULL SERVICE. I want to DISCONNECT this Connection.

  • MadhusudanKall1 Madhusudan Kallur Purushothaman (@MadhusudanKall1) reported

    @ACTFibernet My A/c 101627702338. ACT fibernet is 3rd class ISP in Hyd. They abruptly disconnect Internet without informing customer. I struggled a lot with ACT. I, very unprofessional .They don’t care customer. No human being available on customer care number to help.

  • riteshs001 Ritesh Srivastava (@riteshs001) reported

    @JioCare Haven't got any updates from you guys. Please let me know if you can restore my connection today. If not I will switch to other service providers. @reliancejio @ACTFibernet #JioFiber

  • Madhu_insearch iMadhu (@Madhu_insearch) reported

    @ACTFibernet Till now no one resolved my issue. And in 10mins i have to Login.. please don't take ACT.

  • King_Umar_001 Aamir Baig (@King_Umar_001) reported

    It's been more than 24 hrs still no internet @ACTFibernetHYD @ACTFibernet if you can't provide good service don't make make promises.I ve been working from home had to take leave yesterday .Its a total loss for me and I think it's the time to switch to other service provider.

  • Madhu_insearch iMadhu (@Madhu_insearch) reported

    @ACTFibernet this is next level from ACT, person calls me asking permission for installing junction box in our building, but no one till now called or asked me about my complaint, Disconnect ACT, don't use ACT, poor service provider ever, waste.

  • Madhu_insearch iMadhu (@Madhu_insearch) reported

    @ACTFibernet worst customer support from ACT, only reply they know is within 24hours, they don't understand within that 24hours how much and what all issues we have to face, & Technicians won't come untill it is 2days or made 10-15 calls.

  • Madhu_insearch iMadhu (@Madhu_insearch) reported

    @ACTFibernet Don't Take ACT internet. Even their plans are expensive and after paying that much amount also we are not getting proper support and service. Leave ACT.

  • pavankumarbvrm pavan kumar (@pavankumarbvrm) reported

    @ACTFibernet raised service request SR10264246240151, but still not resolved. Spent all day without internet. Not even telling a proper reason and giving the same response everytime "will be resolved in 24 hrs" whenever we call. Can I get this issue resolved ?

  • raj_rk raj (@raj_rk) reported

    @ACTFibernet Still the issue is not resolved and your customer support executives are ignorant and rude to address the issue. Everytime we call they just say we will escalate and dont even bother to provide detials whats taking longer than 24 hrs. Other ISP had resolved in 2hrs max

  • SandeepDonthi Sandeep donthi (@SandeepDonthi) reported

    @ACTFibernet u r customer care is not responding properly i want monthly bill they are sending

  • Manoharreddy86 Manohar Reddy (@Manoharreddy86) reported

    @ACTFibernet @ACTFibernetHYD ;Due to local ACT administration losing faith in network.pls provide escalation matrix to take resolve the issue ASAP

  • KamalDe36047761 कमल जांगिड (@KamalDe36047761) reported

    @ACTFibernet My internet is working now, just one suggestion try to fix these issues asap in future, thanks

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