ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 38 |
| Chennai, TN | 22 |
| Hyderabad, TG | 12 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Shiva
(@tweetsofshiva90) reported
Please return my money I believed your agent words , if you don't have the feasibility why you r committing @ACTFibernet, in fact I live in metro city , worst @ACTFibernet ,I can move to @JioCare
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Sruthi RJ
(@sruthi_rj) reported
Hey @ACTFibernet why is your customer support so horrible? #badcustomerservice
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Vishnu Bhadran
(@VishnuBhadran2) reported
@ACTFibernet Worst Network i have ever used !! Internet is down from Last January !! i have raised a more than 20 tickets, whenever i call, they say issue will be fixed in another 24 hours !! latest Ticket no.SR10253750216330 @ACTFibernet @balla
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Amlan
(@iamamlan) reported
Hi @ACTFibernet, I was quite happy with your service, but you're one horrible company to part with. Not sure if this is the inefficiency of your customer service or your ploy. But you have been harassing me quite badly, and I am gonna take some action about it.
-
Vishnu Bhadran
(@VishnuBhadran2) reported
@ACTFibernet Worst Network i have ever used !! Internet is down from Last January !! i have raised a more than 20 tickets, whenever i call, they say issue will be fixed in another 24 hours !! latest Ticket no.SR10253750216330 @ACTFibernet @balla
-
Anandh
(@anandhsundar) reported
@ACTFibernet pathetic broadband and worst service.
-
Preetham Gowda
(@preethamdpg) reported
@ACTFibernet is the worst internet service provider. After 15 days of payment still no new connection. Customer care is worst and finally after all this waiting asked for the refund.
-
Bhargav emani
(@bhargavemani) reported
from
Vishākhapatnam, State of Andhra Pradesh
@ACTFibernet people kindly stay away from this broadband service, these people put you on block lost even if you pay the bill and file the complaint for internet not working. Pathetic service.
-
Bhargav emani
(@bhargavemani) reported
@ACTFibernet No reply yet , no call , issue not resolved it's been 5 days since I raised the complainant
-
Raghavendra Rao K
(@kiranskingdom) reported
@ACTFibernet The shameless people on the earth, what the hell you people are doing. My complaint is not attended by anyone till date. Customer care people are disconnecting the call, @airtelindia do you serve in 560086?
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Saumyaa Vohra
(@Saumyaa) reported
@ACTFibernet 41 hours and NO INTERNET NO CALL BACK This is the worst service.
-
Deepak Walvekar
(@DeepakWalvekar1) reported
@ACTFibernet Any update here on the issue?
-
ParvathinathanV
(@destrothelord) reported
@ACTFibernet has to understand that I wont pay without clarity on what I’m charged. Your support team is poor in multiple ways.
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shannu
(@shannudandolu) reported
Team @ACTFibernet @ACTFibernetHYD This is 3rd time within a week we are complaining about no Internet. How many times will u do cable work at same place? Such a pathetic service when working from home. At least refund the money i will switch to other ISP.
-
Divyank Rastogi
(@artisticdiv) reported
@ACTFibernet This is getting annoying now seriously. 3rd day in a row and again the internet has stopped! Please look into the issue properly! Everyday around the same time internet stops.