ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 39 |
| Chennai, TN | 26 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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గోదావరి శ్రీ లక్ష్మీ ఫణిధర్ ⚪
(@phani_innocent) reported
@ACTFibernet How mamy days will you take to resolve.I am out of Internet since 36 hours and no resolution what so ever was provided by you ! #ActFiberSucks
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rajat bairathi
(@BairathiRajat) reported
@ACTFibernet @reliancejio Its not just airtel fault. This wire cluster includes your connection too. Better clean this asap else I'll log official complaint against you guys
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Kishan
(@_kishan_go) reported
@ACTFibernet will you compensate all those hours (probably days) on which your service fails? Dead in between of meeting, what a pathetic start of week!! It's weekly rituals now to irritate with your service, soon to be changed!
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Venu@Indian
(@VenuIndian007) reported
@ACTFibernet Hello, any action on this? Despite of regular payments, why should v have been victimized? Unfair provider, unfair. If u hav any disputes wth d box holder, u shud fix it rather suffering customers.
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet Where would i get my resolution. Team should take action asap.
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NethajiGuru
(@nethajiguru) reported
@ACTFibernet how many times there will be internet connectivity issue ? #ACTFibernet Poor Service SR10364298650514 it's already 9 hrs and no one called to checked the issue.
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Nandish N
(@Nandish13087257) reported
@ACTFibernet Such a shame to the company for playing cheep behaviour. Some one need to retrospect the quality of customer service.
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Nandish N
(@Nandish13087257) reported
@ACTFibernet The worst part is for my clime of around 5 year's discount, you are give only one year's expenses as if it is a charity & that to without giving proper explenation and I'm now totally feed up of following up regarding this matter with your so called customer service.
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Sweety D
(@SweetyD26scool) reported
@ACTFibernet I must say one of the most horrible customer cares I’ve come across in last couple of years. Customer care executives are as dumb as possible and whenever they don’t have answers to your query they just go silent!! Wow. So competent!!! 👎🏼👎🏼
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No context suvee
(@burnt_roti) reported
@stfuixalmao @ACTFibernet No use shouting at them, Ixa. Deactivate at the end of this month becoz anyways they will charge you for March. Hathway service is really fast. Net apapo tension pannum but they respond immediately.
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Cat
(@stfuixalmao) reported
@burnt_roti @ACTFibernet Bro for real I am actually gonna deactivate if they don't give me internet by Tomorrow cause literally wtf is their customer care centre even? So fkn useless
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Venu@Indian
(@VenuIndian007) reported
@ACTFibernet They had cut it down now. Why is this only with ACT always? Please, fix it ASAP
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sandhya
(@SandhyaSastra) reported
@ACTFibernet Can you please cancel the Prospect No. 103642456912 and process full refund. I am going ahead with other vendor who is ready to give connection today. I don't want to waste my time with such an irresponsible company which cheats customer's money and dont respond.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 110th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Anuj Gogia
(@tweetanujgogia) reported
@ACTFibernet @ActfiberC @ACTFibernetHYD My 02 references converted into sales...but no incentive credit in my account till now...no response from customer care...registered number is 9811818756...pls do the needful.Will not give any ref in future.