ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|PETROL BUNK ORR, KA||14|
|New Delhi, NCT||7|
|Medchal Malkajgiri, TG||1|
Community DiscussionTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
@ACTFibernet Issue still not resolved.!! No call received from the Ground Engineer , no update provided
@ACTFibernet Again facing the internet issue. Can you guys fix it soon? Or should I go to consumer court.
Dear @ACTFibernet , May I know what is the maximum Frustration level you could deliver to the customer. You have taken money and still I'm waiting for installation if you couldn't do who gave you the right to take money?
Is @ACTFibernet down in Bangalore; many facing issues; may be some wire hanging somewhere should be cut; @Rajeev_GoI this is our Digital India where corrupt @BBMPCOMM takes no action to force them to follow law
@ACTFibernet warning people do not use these idiots connection , go for jio much more reliable. ACT u will see so many disconnection issues it's not even a joke whenever they want they bring down there servers and same excuse everytime : fibre cut fibre cut fibre cut all the time
@ACTFibernet there are frequent issues with port. I had raised two issues in last seven days. Refer to your DM for ticket numbers. Can you look into it and fix this from reoccurring.
Dear ACT, Please have some customer support call service @ACTFibernet
@ACTFibernet What's wrong with your connectivity? It's spotty for the past few days and has been completely down for over a couple of hours. Should I dedicate an hour every week to call customer support and raise complaints? This is laughable.
@ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider
@ACTFibernet Waiting for a resolution past 3days why such a pathetic service
@ACTFibernet Very poor service in Whitefield Bangalore, no response on the ticket raised pathetic service Customer service pathetic
@ACTFibernet I want to change the phone number of my connection as I have issues receiving OTP from yoh. Could you help ?
@ACTFibernet I want to know who raised this ticket SR1046740485549. He disconnected my call without resolving customer queries. Paid 295/- for owner name change request on 23rd March, still owner name didn't changed. Such a irresponsible customer care it is.
Rakesh A K
@ACTFibernet worst customer care ever issue not resolved since 12hrs Complaint num: SR10267399304123
@ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.