ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 71 |
| Chennai, TN | 40 |
| Hyderabad, TG | 32 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Sai Kumar Kaveti
(@sai_kaveti) reported
from
Annāram, Telangana
@ACTFibernet @RohanOjha15 @ACTFibernet i guess you need to regret that you have worst customer service across world, i have given multiple complaints regarding your customer service and no action taken and yet am still waiting for the wifi which i paid for.
-
karthik nutikat
(@karthiknutikat) reported
@ACTFibernet Yes you guys! Will regret for inconvenience, but won't do any solution,
-
Shanmugapriya
(@trpriya1994) reported
@ACTFibernet I have been hearing only this for the past 3 days. Whenever I try to reach your customer care. "We regret the inconvenience caused". Well sorry, I don't want your sorry and regrets. I want resolution on the issue.
-
Deepak Sharma Foodie
(@deeepaksharmaaa) reported
Really Very Worst Experience For A Video Creater On @YouTube When Our @ACTFibernet Connection Not Working Properly & NoBody Solve the issue even after many reminders. Really Needs Improvement in Service Department @ACTFibernet
-
Gokul.nair
(@gokul__nair) reported
@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet
-
MuDu
(@MuDu_Smart) reported
@JioCare Please check the let me know, #Jiofiber service is available in my area, 560045 I'm have already registered in #Jiofiber last year, because I seen @ACTFibernet is available in my area, I'm planning to change my Broadband connection ASAP...
-
Light Yagami
(@Light1986Yagami) reported
I wanted to get ACT Fibernet in Delhi because there's almost no other good broadband service in my area, but after looking at all the reviews about the pathetic customer service who doesn't even respond, I changed my decision. Please step up your customer care @ACTFibernet 🙄.
-
Sai Kumar Kaveti
(@sai_kaveti) reported
@dbcvfx @ACTFibernet Its waste if giving complaints to @ACTFibernet the worst service i ever seen
-
Deepak Sharma Foodie
(@deeepaksharmaaa) reported
@ACTFibernet Even After Many Reminders, Many Calls No One Available For Fixing the Issue
-
Mohammed Muthahar Ali
(@muthahar_ali) reported
@ACTFibernet I am totally disappointed with your service I have request for a new connection. Your team is not helping me out neither your tech team not your customer support team. Request you to check and contact me asap. My phone number is 7411800970
-
Awaz
(@Owais189) reported
@ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!
-
Nitesh
(@gniteshjain) reported
@ACTFibernet Even after raising multiple complaints, yet the solution is same and there is not even proper Service and closure for the same 🙏🏻 Time to say goodbye 🙏🏻 @ACTFibernet @GoI_MeitY
-
Sonya Narayan
(@sonya013) reported
@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻
-
Pratibha Joshi
(@pratibha_joshi) reported
@ACTFibernet I am so very sorry of choosing you a service provider. I raised a dispute a weeke ago, your team has audacity to call after a week and still say I don't have answer to this but you can ask Support Team. Kudos to your service!!
-
USHA
(@USHA_TAMIL) reported
Experiencing worst service from @JioCare #fiberservice #Chennai All staffs are knowlegeless & useless Do know how you people survive in the market compared to @airtelindia #fiber @ACTFibernet