ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 77 |
| Chennai, TN | 34 |
| Hyderabad, TG | 26 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Pune, MH | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Saurabh Shah
(@Saurabh58906944) reported
@ACTFibernet Yes the issue got resolved then after 2 days issue reappeared and again resolved. Evey 2 days issue reappear.
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Yash Maheshwari
(@yashmaheshwari) reported
@ACTFibernet pls resolve issue as internet has not been working for more than 2 hours now.
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Bhargavi Muthalagu
(@BMuthalagu) reported
@ACTFibernet Look at the previous complaint date: 6th feb..not even one month.. again issue with internet.Worst service ever.
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Dr. Mahesh Pavan S. IIM-A, Ph.D.
(@maheshpavans) reported
@ACTFibernet Thank you so much for quick reply. But the customer care executive and field executive were not happy with my ask and said that the policy allow only for one month waiver.
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kumar chandan
(@peopleofindian) reported
@ACTFibernet Terrible speed, Pathetic service. Wasting my time on calls to call center multiple times, no resolutions yet. Can anyone help??? Ticket no: SR10164236118452
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Subash
(@subash_mandya) reported
@ACTFibernet Wats the use of taking down the complaint ?? When r u going to fix it?
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Vijay Pissay
(@vijaypissay) reported
@ACTFibernet Your ACT Fibernet ticket no SR10164231648427 has been reopened. You can track the status using the ACT Fibernet app. Team ACT..@ACTFibernet Can you please resolve my issue at earliest
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Vijay Pissay
(@vijaypissay) reported
@ACTFibernet my complaint not yet resolved.. Bad response from ACT .....Your ticket SR10164231648427 is tentatively expected to be resolved by 2/26 (MM/DD) between 16:00 to 19:30. Team ACT
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 103rd consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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र-तिश
(@BeingAunest) reported
@ACTFibernet @jagograhakjago is there a way to penalize this dumb company for the trouble and harrassment
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Vishal Agrawal
(@VishalA66252631) reported
@ACTFibernet Shameless bulshit act services bbmp came and removed extra boxes of act from society and my internet is not working such a hopeless services Kushal Campine munnekolal
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Aditya Vardhan
(@AdityaV18395855) reported
@ACTFibernet Issue resolved 👍
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet It's more than a century of days and you people are still giving such generic replies. How long will you people cheat??? Such a worst Management.
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Yogik
(@yogeshknaidu) reported
@ACTFibernet - Internet connection is not working in munnekollala area could you please check @ACTFibernet
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Rohit Pandey
(@rohitk710) reported
@ACTFibernet you guys are the worse. You were quick to take money for installation and 6 months plan and have even installed the router till date. I have been continuously calling your folks and customer care for last 2 days but only false promises or call not being received
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