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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 2
Coimbatore, TN 3
Hyderabad, TG 14
Chennai, TN 18
New Delhi, NCT 3
Bengaluru, KA 34
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samba_subra
    🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported

    @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

  • RaviTej50049752
    n8 (@RaviTej50049752) reported

    @gayatri008_16 @ACTFibernet Act antha daridram nkoti ledu their service is pathetic. Shift to airtel

  • manuvachanam
    manuvachanam (@manuvachanam) reported

    @ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!

  • PrajwalDcunha
    prajwal dcunha (@PrajwalDcunha) reported

    @ACTFibernet my internet is down from from last night. Raised a ticket and resolution showe eod. That's nearly 24 hours downtime. Can you fix this ASAP, I've an interview today? 🥹

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Hi @ACTFibernet The ETA to resolve this issue was 12PM. It's already passed, still no internet. Customer care can we expect a final ETA when the issue will resolve? Issue still not resolved. There were 2 ETA given, both were passed. Uday not giving response or picking call.

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

  • SimanchalSahoo6
    Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported

    @ACTFibernet You guys are ISP and your tech team is clueless how to resolve this issue. This is a serious issue you know. Am not sure on what basis you guys are hiring network team and field team who doesn't know for what reason this is happening except reset and reboot the profile fromserver

  • souvik0725
    Souvik Samantaray (@souvik0725) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD It’s been 72 hours now and still no resolution/progress on my installation. This is appalling service in 2026. If you cannot do it, please refund my money and I’ll find a different ISP. I cannot lose my peace of mind anymore

  • srkriz26
    SRKriz (@srkriz26) reported

    @ACTFibernet @FiberAct I paid to change my plan to a bundle plan with Mesh. Since I already had a Mesh I told the service guy to change the plan for 1 month extra. He said yes, but didn't change it. The ticket got close automatically without any intimation. Plan didn't change

  • doctorscalling
    siddarth (@doctorscalling) reported

    Worst service by airtel wifi. tall claims and cheating at peak. 20 calls b4 connection &now noone receives.shame on Airtel to cheat indians..if u need money then just ask, I'll donate ..don't steal An advice to all, switch to ACT asap @airtelindia @ACTFibernet @SunilBhartiMitl

  • souvik0725
    Souvik Samantaray (@souvik0725) reported

    @ACTFibernet It’s almost 5 pm and still no response. I’m regretting my decision to consider you as my service provider

  • manuvachanam
    manuvachanam (@manuvachanam) reported

    @ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!

  • SaheliS007
    Saheli Sadhukhan (@SaheliS007) reported

    @ACTFibernet Dear team, Please note still my plan has not updated as 1000 gb per month. As per your commitment i have closed the ticket but still not updated. Kindly look into this and help to update asap

  • MadebyParo
    Paro (@MadebyParo) reported

    @ACTFibernet Do NOT make me go to the consumer court. 15 out of 30 days your WiFi is not working. Every other day your agent comes, he fixes it for 5 minutes, takes the OTP and leaves. Again NO WIFI! Pls anyone who is thinking - DO NOT CHOOSE ACT.

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I raised one to ticket regarding for connectivity issue still no one called no one update the status

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