ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 83 |
| Chennai, TN | 31 |
| Hyderabad, TG | 27 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Coimbatore, TN | 3 |
| Lucknow, UP | 3 |
| Kolhāpur, MH | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kanthasamy 🌞
(@KanthasamyT_pml) reported
@ACTFibernet I want sift my act connections... Customer service very poor service... I can't reach officials.... App not supporting... Pls do the need full. Or else disconnect my connections.Account number 103396549403... My mobile number 9940104004
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Sabya Sachi
(@sabya02) reported
Hey @ACTFibernet post multiple reminders and calls for a relocation request to your customer support team, no field agent reached to help. At new house my connection is still at the old place. Called customer support 3 times today. @airtelindia @fiber_jio can u help? Pin 560037
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Amit Pramanik
(@AmitPramanik89) reported
Been 2 days since have raised a complaint about a connectivity issue but no one is willing to listen. Horrible support team, would simply put the call on hold and never pick up again... Time to close the JioFiber connection once and for all. @JioCare @reliancejio @ACTFibernet
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Karan jasuja
(@ChinuKaran) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I want to put my connection under safe custody. Please Help.
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RAMACHANDRAN M R
(@RamachandranMR) reported
@ACTFibernet I know for sure now also there will not be any progress on my issue even after all this.
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Vijay_K_Babu
(@VijayKBabu2) reported
@ACTFibernet Its more than the mentioned time to resolve this issue, still persisting the issue. What should be understood from this?@ACTFibernet @ACTFibernetHYD
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Mohammed Mubeen
(@nameismubeen) reported
@ACTFibernet If I know you will charge for ROUTER I would have returned it while disconnection or I would have never taken it from you as I have my own new ROUTER. At the time of installation UR executive insisted nd installed the free router at my place. REFUND my money ASAP.
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sandeep
(@sanreddy7) reported
@Airtel_Presence can you provide fiber broadband at dulapally,500100 hyderabad ?? @ACTFibernet is giving us problems every now and then.. fed up of it
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@runn kumar
(@Arunn37) reported
@ACTFibernet I feel that your executives don't have sense to understand the written comments for a complaint and come for resolution.
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@runn kumar
(@Arunn37) reported
@ACTFibernet Hey ACT, Don't understand your problem in addresing the Internet issues wehave due to your poor Service and worst Routers. Requested for a router change as the one of you technical person said the slow in speed Is due to Routers fault.
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Sovan Kumar Das
(@sovankdas) reported
@ACTFibernet my internet is down since yesterday and nobody really showed up or tried to contact. Customer care responses are the same everytime. Do you guys really care when someone's work is getting affected? #actcorp #actcorphyderabad
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Nebula
(@i_Anand_) reported
@ACTFibernet My internet down for last 3 hrs. Act app is not loading properly so unable raise complaint. Pls resolve the issue.
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RAMACHANDRAN M R
(@RamachandranMR) reported
@ACTFibernet each day your customer care officers give a different lie saying the issue will be resolved and disturb by parents at odd times with calls. Do you think they don’t have any other work than answering your unwanted calls ?
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Jimmy Chacko
(@JimmyChacko301) reported
@ACTFibernet The internet connectivity is back now. Thank you for the assistance provided. It's Qtr/Year end coming up, I hope I'll not have a bad month like Feb wrt to the net connectivity.
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Sunchit Lakhanpal
(@SLakhanpal17) reported
@ACTFibernet I was informed about the internet outage for three hours around 11 am today but I still can't access the internet using the ACT Broadband, been trying to get my issue resolved but there's been no response as such! Pathetic customer service. Remove your connection.