ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 39 |
| Chennai, TN | 27 |
| Hyderabad, TG | 13 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vamshikrishna Reddy
(@vamshireddy919) reported
@ACTFibernet upon my complaint through Twitter you have raised a ticket SR10159776190482 and unfortunately without my consent and resolving the issue today the ticket has been closed.
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Rishika Tiwari
(@Rishika80671410) reported
@ACTFibernet From past one week my internet is showing weak security..my internet is super super slow. Can you please look at this on a priority.. seriously every month two weeks goes like this...I am really with you connectivity
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Real gamers
(@Realgamers20) reported
@ACTFibernet @bada_paww please never go for Actfiber connection....its is the worst service i have ever seen its been 11 days.....nandi hills road no 5 hyderabad 500097
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rj
(@rajapandians) reported
@ACTFibernet worst, no reply from DMs.
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MANJUNATHA S H
(@manjunathash408) reported
@ACTFibernet @KRISHNA83138665 It's totally worst people. I didn't understand the raising issue or tickets. What's the issue. Please don't give this much worst service. If u r not capable please don't give online tickets raise or closing option. Please visit site and resolve with person in consent.
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Real gamers
(@Realgamers20) reported
@ACTFibernet @ManojTamilaras please never go for Actfiber connection....its is the worst service i have ever seen its been 11 days.......worst worst worst WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST WORST
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Aeliya Naqvi
(@NaqviAeliya) reported
Hey @ACTFibernet what's up with the constant wifi issues the moment it starts raining. I thought your name was ACT not Tata Sky. Also, I don't want to talk to bots anymore. Can I speak to a human being instead?
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Vipul
(@itsvipulkr) reported
URGENT: @ACTFibernet could u plz ask ur team to fix the issue on high priority. It's been 3 days since the tckt wz raised and still didn't hear anything from ur staff, instead they closed the earlier tckt by themselves. FYI: SR10259819524932
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Vyom
(@vyom_1985) reported
@ACTFibernet Since 24 hours your team is unable to find 1 simple problem which has taken down entire area. Why are you charging more amount?? Give me that answer here in public.
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Vishu Sharma
(@ak47_vishal) reported
@ACTFibernet Your team is not interested to solve my problem. How can they ignore complaint. I want my refund else want to quit...
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Real gamers
(@Realgamers20) reported
@ACTFibernet @KRISHNA83138665 please never go for Actfiber connection....its is the worst service i have ever seen its been 11 dayd
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Prasad Sampangi
(@Prasad19721) reported
@ACTFibernet I have noticed in my area all the roads are getting concrete now all ur chambers are below that once the road is done I would be interested to know how r you going to handle any service or repair work. Kasavanahalli Bangalore
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Sridhar Babu
(@sridharbabut) reported
@ACTFibernet It's been more than 2 days.. still no connectivity. Horrible.. as I said disconnect permanently
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Himanshu
(@Name_Himanshu) reported
@ACTFibernet Nope. After pleading for service agent for 15 mins. He closed the ticket within an hour, with no service engineer visiting!!
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Alok Kumar 🇮🇳
(@kumar_alok22) reported
@ACTFibernet I had raised a complaint 6 days ago but there is no resolution yet. SR10259470483072 please check or let me know the escalation matrix.