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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 20
Noida, UP 1
New Delhi, NCT 2
Bengaluru, KA 35
Hyderabad, TG 12
Coimbatore, TN 2
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • viswanathan311
    viswanathan (@viswanathan311) reported

    @ACTFibernet worst service I never seen these kind of response and service

  • Sylvest55064635
    Sylvester Stalon (@Sylvest55064635) reported

    @ACTFibernet There was ticket was raised on June 2nd . It was closed without any update. I called the team to reopen the ticket and within 5 mins the ticket was closed again without any help. So what you want to say that you will not help us? Or don't want to care our issues ?

  • gadepallirk
    Ravi (@gadepallirk) reported

    @ACTFibernet can someone please explain why does it take more than 12 hours to address the issue. 1) No contact numbers 2) No service 3) No status updates Very very disappointed service.

  • devulapally
    kiran kumar Devulapally (@devulapally) reported

    @ACTFibernet Still issue is not fixed .what the hell is happening...did u guys really dont bother about the customer ??

  • mania_btc
    BTC WORLD (@mania_btc) reported

    @ACTFibernet I need to install broadband at my location. Vasant Kunj enclave. Could you please help

  • pprasanta181
    prasanta kumar panda (@pprasanta181) reported

    @ACTFibernet Still issue is not reslove

  • Sriniva60239612
    Srinivas (@Sriniva60239612) reported

    @ACTFibernet Facing frequently Connectivity issues since two weeks so Resolve the issue ASAP as we are working from home so Internet is Very much Needed.

  • pprasanta181
    prasanta kumar panda (@pprasanta181) reported

    @ACTFibernet Hi Team, There is no response from any one as the service is down form past 1 hrs.. Do you think it's a good service?

  • gdeepak15
    Deepak Goyal (@gdeepak15) reported

    @ACTFibernet no one has called me yet to talk on the issue, how it can be closed? if it continues, I will have to think about alternate provider.

  • viswanathan311
    viswanathan (@viswanathan311) reported

    @ACTFibernet One week bank only I got line act fibre internet last 3 days facing problems not working line I raised complaint My ticket no SR10357706698201 Two of then called 2 days said solved the issue with in 3 hours after that they did not attend my call I m keep on calling

  • ritsgenx
    Ritesh (@ritsgenx) reported

    @ACTFibernet how to reach to your customer care ? I paid for the connection and had a bad experience with installation team lead . My connection is not done. I raised for refund but still not done. Kindly connect to me.

  • sarwarpasha3
    kkingsarwar (@sarwarpasha3) reported

    @ACTFibernet @trspartyonline This is the 3rd time in 15 days my internet is not working.actcrop guys provide high level service only to collect bills only.I dm u b4 u guys told me you provide services asap but u provided after 24 hrs Gud work guys.

  • robin__rajan
    Robin Rajan (@robin__rajan) reported

    @ACTFibernet Closed previous ticket without resolution. So here's the new one SR10157794246482

  • Rahul83030755
    Rahul (@Rahul83030755) reported

    It's more then 36 hours ur internet services are not working, what kind of service u r providing @ACTFibernet Everytime i call ur customer care deparrment they ask me for 2 hours, If this continues i m afraid I'll have to tag MCIT & TRAI in my next tweet

  • Imwsm1
    Md waseem (@Imwsm1) reported

    Hi. Team. The whole day is wasted and you are on verge of wasting day2. Please try to understand our need and fix the issue on priority. #internetoutage #internetisdown @ACTFibernet

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