ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 74
Chennai, TN 39
Hyderabad, TG 31
Mumbai, MH 4
Coimbatore, TN 4
Lucknow, UP 4
New Delhi, NCT 2
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Ahmedabad, GJ 1
Mohali, PB 1
Gurgaon, HR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mohdaltaf373 mohd altaf (@mohdaltaf373) reported

    @ACTFibernet my account no is 101014113712 last 48 hours internet not working raised a ticket but no technican came resolved this issue ASAP

  • SahaArvind136 Arindam Saha (@SahaArvind136) reported

    @ACTFibernet I have been having internet issue from past 2 months and have created end number of tickets..Now its been 2 month the issue is still there..Retention team is not helpful and gives false promise (Matthew, Priyanka, Chamundeswari) SR10264495550198 @airtelindia

  • tupsakri Rajeev Tupsakri (@tupsakri) reported

    @ACTFibernet No one has called or bothered to solve (money taken but services not delivered due to @ACTFibernet infrastructure issues. No one even asked my contact details..from this only you can understand how big cheats and liars @ACTFibernet team is.

  • shailu230592 shailesh puranik (@shailu230592) reported

    @ACTFibernet Internet connection is not working for me. The ACT fibernet iOS app also crashes when I open it. How do I report my problem now? This problem seems to be never ending for me.

  • Sathish_TS Satz💗 (@Sathish_TS) reported

    @gerberaSaaral @ACTFibernet Your issue is not identified i think.. Raise the complainant again

  • SahaArvind136 Arindam Saha (@SahaArvind136) reported

    @ACTFibernet (SR10264495550198 ) I have been having internet issue from past 2 months and have created end number of tickets..It has a worst customer service..Better go with Airtel or some other vendor. (Matthew, Priyanka, Chamundeswari worst service by retention team 9886403814

  • SethiaRaja RAJA SETHIA (@SethiaRaja) reported

    @ACTFibernet Hi Pls look into my ticket no SR11064499753864 . I have a perineal problem with the connection . Request you please look into the same . Really dissatisfied with the service you are providing.

  • 1890Arora Manish Arora (@1890Arora) reported

    @ACTFibernet The issue is resolved today, thanks. But too much of delay and what about my pay cut yesterday?

  • VJ13645685 VJ (@VJ13645685) reported

    @ACTFibernet I didnt get call yet, this is your service in live example to everyone...

  • ManojKu63587535 Manoj Kumar (@ManojKu63587535) reported

    @ACTFibernet Again it's down they are resolving issue on temporary basis even not responding without escalation Account no:- 110331950420

  • priyanjeun Sivapriyan (@priyanjeun) reported

    @ACTFibernet Very poor internet service for the charges paid every month. Streaming of videos in the beginning of the month very worse when my usage not started. ticket SR10764500115524. Have been complaining every month on this issue. #poorcustomerservice #poorCRM

  • yogilalwani_ yogi lalwani (@yogilalwani_) reported

    @ACTFibernet i raised a ticket of disconnection on 31 march 2022 I also said to customer executive,i dont want new bill please disconnect it , but today i got bill. And there is no response for disconnect and when i call the call center all lines busy. Time waste support system

  • Abhishe25160518 Abhishek (@Abhishe25160518) reported

    @ACTFibernet which kind of service you are providing, i have took the new connection (on same number) for 150mbps. And I am getting only 4 Mbps teqm mentioned router is not working you have to pay and take router even though I am taking 3months plan. #badcustomerservice

  • aruntomsan Raito Yagami (@aruntomsan) reported

    @ACTFibernet @ACTFibernet If this is not fixed, you can say bye bye to a customer. Airtel has started their services here and they have unlimited pack unlike you.

  • _tinku18 Sandeep Kumar (@_tinku18) reported from Rājendranagar, Telangana

    @ACTFibernet My account has been created and payment was also received but noone has contacted me for the installation process. Is this the way just to collect money from the customers and once payment is received, noone give a damn

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