ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 61
Chennai, TN 31
Hyderabad, TG 16
Coimbatore, TN 5
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdulRa46326912 Abdul Rauoof (@AbdulRa46326912) reported

    @ACTFibernet Almost 24hrs completed..bt upto now noy resolved my issue n no updates.

  • tarun_soni10 Tarun (@tarun_soni10) reported

    1/3 @ACTFibernet I am old act fibre customer and i requested for old price which are not giving then you offered me the new price with new offer 6 + 2 that also you're not giving what you guys want us to do?? Maybe you want us to go for other service provider.

  • Paras81 paras anand (@Paras81) reported

    @ACTFibernet omg what the worst service provider ur, 2 dy back I installed ur internet and it stopped working after 15 hrs and still the issue not get resolved Himanshu Sharma who jas installed the system not ready to take calls I want my refund asap take ur system out from my ho

  • siddu_143 Sridhar (@siddu_143) reported

    @ACTFibernet Yes, but 100% not because of your app or customer service!! I had to write to your nodal officer sure to your pathetic customer service response!!!

  • RishabhRanjan88 rishabh ranjan (@RishabhRanjan88) reported

    @ACTFibernet Are you guys deaf or you always cheat every customer. You executive says that money has been refunded to your original payment method. I have paid through credit card. Please share your transaction reference number if you have refunded my money.

  • KadupuSrikanth SRIKANTH KADUPU (@KadupuSrikanth) reported

    @ACTFibernet @ConsumerReports I haven't get any call from. Your team till now. I had raised a req on 25 th till now it was open. I already paid for 6 months. If it was not fixed by today I want my money back. Definitely I ll register a complaint and I ll raise on consumer court

  • RajivTh51997272 Rajiv Thakur (@RajivTh51997272) reported

    @ACTFibernet My internet is not working since yesterday. I have raised request which has already crossed ETR. This happening regularly every other week. We are still working from home and it's impacting us. What's the point in paying high charges if we don't get services.

  • anoop_h Soaring Seagull (@anoop_h) reported

    @ACTFibernet I am filing a complaint in the consumer court. You can regret the inconvenience faced there.

  • kathir_cr Kathiravan C R (@kathir_cr) reported

    @ACTFibernet my internet speed is always getting capped at 80mbps..though i pay for 250mbs...this is a recurring problem...pls help me

  • balajirbup anotherguyontheinternet (@balajirbup) reported

    @ACTFibernet from morning my internet is not working, ur customer care isn't responding properly If I pay amount for premium service I expect it to be delivered SR10364712021164 is my ticket number do the needful

  • GyanDeep67 Gyandeep Singh (@GyanDeep67) reported

    @ACTFibernet still a long way to go act, one small issue takes 3-5days to get resolved. Only at Hyd - Old city!! #badexp

  • shreyarealone shreya (@shreyarealone) reported

    Hi @ACTFibernet could you let me know when do you actually plan on resolving complaint no. SR10264704372634? It was supposed to be resolved at 8pm last night but that didn't happen. I think it's high time i move to @airtelindia

  • prithviraj7272 Dr Prithvi Raj  (@prithviraj7272) reported

    @ACTFibernet Now it has crossed 24 hours without internet! Why such a poor reckless team works for your brand. When they can't even look into this issue after raising the ticket. Is the team management Incapable or entire @ACTFibernet #actfibernet

  • theRebelKid90_ Adil Ashrat (@theRebelKid90_) reported

    @ACTFibernet Dear ACT, internet connection has been down since yesterday night and already request had been raised and no proper response has been provided since then. Kindly look into it. ID 103016543417.

  • RishSurana Rishabh Surana (@RishSurana) reported

    @ACTFibernet Update : @ACTFibernet doesn't inform customer that the speed mentioned will be supported by direct connection only and in wifi only 35-40 Mbps can be supported even if they are providing 75 Mbps plan.

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