ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 60
Chennai, TN 31
Hyderabad, TG 18
Coimbatore, TN 5
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mohamedrasik8 mohamedrasik (@mohamedrasik8) reported

    @ACTFibernet #worstcompany customer service -> passed to billing-> billing passed-> retention nobody worked on it for past 15 days, finally i got connected to cancellation team and they're happily ready to cancel, no empathy no resolution such a poor service. 2/3

  • ekpahari पहाड़ी मित्र (@ekpahari) reported

    Absolutely pathetic customer service by @ACTFibernet , I would never recommend anyone to go for this dabba company . They promised to get my problem resolved by 12 pm but it's been 1.5 day since I am continuously calling customer support but no action . Ticket - SR11059238693392

  • kirrus22 Kiran Sagar (@kirrus22) reported

    @ACTFibernet What beautiful service,chain of command and customer service reps you have.Hats off to your service .No internet since 3 days. Cheap local services work better and provide better customer service.Not a single callback from a supervisor after multiple escalations.

  • Mahende91732308 Mahender Reddy (@Mahende91732308) reported

    @ACTFibernet This is really depressing with ur services. It's been since more than 24hrs complaint raised. And called the customer service 4 times today still the issue was not resolved. Didn't expected this from act..

  • sudhansilas sudhan (@sudhansilas) reported

    @ACTFibernet Do you guys aware of it, how your agents are treating a customer, they are very good at giving false promise, following up for 2 months and ended up with answer which never happens, great customer supports you have hats off, worst experience.

  • _abhiarya 𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂 (@_abhiarya) reported

    @ACTFibernet It's been 9 days and still neither the issue is resolved not got revert or response from anyone. Pathetic Service. #DonotuseACTFibernet

  • iamvaseemahmed VaseemAhmed وسیم اھمد वसीम अहमद (@iamvaseemahmed) reported

    @ACTFibernet wondering if u ever ACT on time. no internet since more than 36 hours n the ticket # SR10159250777622 was supposed to be resolved in 24 hours and it hasn't. pathetic service considering WFH and kids online classes. Not for the 1st time n I regret paying for 1 year

  • saboorkhundmir Saboor Khundmir (@saboorkhundmir) reported

    @ACTFibernet been trying to reactivate my account from the past 3 days, no internet at home, no work done, customer care calls hang up when I'm still waiting in the queue. Ticket has been raised but no action taken. What am I supposed to do now? @ACTFibernet

  • AditiKakkad aditi_kakkad (@AditiKakkad) reported

    @ACTFibernet very poor services ticket no SR10159247149522 internet is gone within minutes after the technician made a repair. Having no internet since past 28 hours. Facing this issue since months. No permanent resolution from your team. Customer service rude and none responsive

  • a_inevit Inevit A (@a_inevit) reported

    @ACTFibernet Plz solve the issue Getting ping in valorant In Hyderabad

  • iamvaseemahmed VaseemAhmed وسیم اھمد वसीम अहमद (@iamvaseemahmed) reported

    @ACTFibernet I did get the call back now and issue is sorted but wondering why it takes 36+ hours to resolve an issue....

  • mastermarinerr Master Mariner (@mastermarinerr) reported

    @ACTFibernet It's been 24 hours and my issue has still not been resolved.

  • mohamedrasik8 mohamedrasik (@mohamedrasik8) reported

    @ACTFibernet #worstcompany I'm really happy how you guys are working on complaint instantly and resolving the query, i may/may not be right about the offer in the ivr call but i asked for a simple thing to check the IVR call, nobody is willing to do that thing. #10dayswithnowhere

  • Sama_Amar_Kumar Amar Kumar (@Sama_Amar_Kumar) reported from Annāram, Telangana

    @ACTFibernet Hi Team, this is with deep regret for choosing ACT Fiber I raised issue and SR yesterday as iam facing internet connectivity issues and received message from your side stating it will be resolved by 12pm today. Till now no response from your side, called customer

  • Verma8484 Nitin verma (@Verma8484) reported

    @ACTFibernet My connection is not working I raised complain but after complain no one receive my calls. Registered number 8860360333

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