ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 72 |
| Chennai, TN | 42 |
| Hyderabad, TG | 31 |
| Lucknow, UP | 4 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 2 |
| New Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhan Kishore
(@Madhankishore) reported
@ACTFibernet I haven't got any updates and my account is still suspended. Here also an automated response. Does @ACTFibernet have really customer support and I'm waiting for this issue to be resolved for around 15 days. @airtelindia kindly provide feasibility in 560043. #airtel #actfibernet
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Ananya Saha
(@ananyas) reported
Now fully qualified to say that @ACTFibernet is the worst of them all.
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Aakash Goenka
(@AakashGoenka6) reported
@ACTFibernet In case you are struggling to get stable online network connection, consider trying other network providers such as @airtelindia ?
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Filmic Reels
(@filmic_reels) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10365402050516 has been registered. Our team will ensure fastest possible action please check this issue ASAP...
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MD Sameer
(@MD_Sameer95) reported
@ACTFibernet @ACTFibernetHYD Worst services I ever had. It's been 4 days I am facing an internet issue and sending emails to the support team but there is no further response. I am working from home and totally depends upon internet, ACT support services worst experience.
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Manimaran
(@Maran135) reported
@ACTFibernet Have trouble with the junction box power supply as it was taken from neighbor’s home. Can’t knock them every time to switch on. Need resolution.
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nawaz sharief
(@20c41de7caed493) reported
@ACTFibernet there has been frequent issues with internet form last 2week and there has been no fix. Can you guys fix it ASAP.
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Amit
(@dramitmalik14) reported
@ACTFibernet my internet is not working from the past 3 days . If you and your personal are not caple enough to resolve my issue , kindly refund my balance amount. Service ticket SR 11065378020004
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Jeevan Singha
(@JeevanSinghaa) reported
@ACTFibernet The ETR has been crossed, no fix to my issue
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vamshi krishna
(@mahiDho01553483) reported
@ACTFibernet worst internet service provider ever.. Every time there is a issue in this network..(Connected No internet) I called regarding this to @ACTFibernet customer care they said it will be fixed but it's been almost 2 days no internet..They collect money on time. Delaying
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Paras V
(@parasverma30) reported
Hello @ACTFibernet When will you start giving services as per your name? It has been not even 24 hours, faced disconnection issue over 10 times, your personnel here doesn't pick call. To my luck, @reliancejio doesn't provide their service here or i wouldn't waste money on you.
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Rajesh_gudigar
(@Rajeshgudigar) reported
@ACTFibernet I raised the complaint 3 days back till now I have not received any updates.....this shows how the service providers will take care of customers...
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Goutham U
(@GouthamU14) reported
@ACTFibernet - PATHETIC SERVICE!!! due date is 20th July, got a mail stating that connection suspended on 16th July! What’s the heck… #Balamalladi
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i am Indian... 11061991
(@KonkenaVissu) reported
@ACTFibernet bloody idiot service they told me 3+1 month but idiots stopped Only after completed 3months ,fake people fake commitment i will raise campaign with all my street customers we will choose another let's see... 7680088335 If need connect cc, first recharge what a bloody
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Dheeraj Kumar
(@dheeraj_it) reported
@ACTFibernet : are you really provdng 1.5hr power back while electricity is gone for ur router in bangalore where power goes for 6-8hrs. It was 4hrs back before have been reduced to just 1/2 hr. Please have mercy people are still working from home and need little more support