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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 77
Chhindwāra, MP 40
Chennai, TN 27
Hyderabad, TG 54
Ahmedabad, GJ 3
Coimbatore, TN 4
Visakhapatnam, AP 4
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 2
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Confirmed no dues in call. Now changing story to ACT balance transfer instead of refund to original payment mode. Service failure led to disconnection. Stop misleading customers and process refund properly. #ACTFibernet #RefundIssue #PoorService

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet What is the update on the issue? Are you guys even planning to resolve this?

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

  • sharif0120
    Sharif Mohammad (@sharif0120) reported

    @ACTFibernetHYD @ACTFibernet @FiberAct you people say that you provide geniune support and internet but its a big false, first teach your employers how to behave, i have raised ticket a month ago no one responsed, i want an immediate resolution

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet my internet is not working again kindly check and get back. This is happening very frequently now

  • varungupta3009
    Varun Gupta (@varungupta3009) reported

    Unbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    Worst internet service @ACTFibernet @ACTFibernetHYD @ACT_Issues . They will keep bluffing you after taking money. Is this the way you operate ? Just for installation we need to wait for days in this era ???

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet You can shove the ETR and ticket up your... I know you guys keep changing the ETR and timelines as per your convenience,so don't give me that crap.I want a strong escalation against your service guy Naveed who has been fooling me to save his own job.That retard needs to be fired.

  • neelnihal1
    ɱ૨.Nickk (@neelnihal1) reported

    @ACTFibernet pls help earliest. No technician or area manager is reaching out to clear the issue

  • Flowerlikeilla
    Nothing (@Flowerlikeilla) reported

    Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

  • dashottarpunit
    Punit Dashottar (@dashottarpunit) reported

    @ACTFibernet It's a horrible team. No update no response and complete silence. Worst Network..

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Please stop sending such messages and clearly confirm the refund status and timeline. I need a proper resolution, not repeated generic responses.

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

  • KISHOREYADAVB
    KISHORE_YADAV (@KISHOREYADAVB) reported

    @ACTFibernet From last week it’s really annoying, not able to get any work done because of this issue , please give me a proper update or resolution on this

  • duttasomrattwt
    Somrat Dutta (@duttasomrattwt) reported

    Something is seriously wrong with @ACTFibernet bangalore! I requested a Wifi shift change 1 week back and still never got a call back. And their customer care numbers are all IVR and automated, no way to get a human callback! Absolutely disaster service!

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