ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• K V D K PRASAD (@kvdkprasad) reported 2 minutes ago

  @ACTFibernet Still the issue is not resolved. It's more than 24hrs now..

• your favourite LOML (@tammiw456) reported 3 minutes ago

  @kalyanchakri999 @ACTFibernet I had same issue with my account, make sure you send a dm to @dexcyber4 to recover your account immediately. I’m sure you’ll get help

• Arpan Varghese (@ArpanDanielVarg) reported 3 minutes ago

  @ACTFibernet SR10262174107222 Taking too long to resolve, bad service

• Guddu Sahoo Lord (@iamgoodooo) reported 6 minutes ago

  @ACTFibernet your service in Hyderabad is pathetic. I have made a payment for a new connection before 1 week. No response from your technician no calls, the service request was supposed to close by this evening again they raised another request which is going to close by 15

• Rakshith Moorthy (@RakshithMoorthy) reported 6 minutes ago

  @ACTFibernet such a horrible service and pathetic customer care . My ticket got closed without resolution . Local internet service providers have much better connection than ACT.

• Santhosh (@Santhosh020391) reported 7 minutes ago

  @ACTFibernet hi I don't have my user ID details... I'm not in India but I need to login to make the monthly payments. I'm unable to customer service number since it's a landline, please help how to resolve this

• SATYA (@iamtijaytas) reported 7 minutes ago

  @ACTFibernet Please reach out, I am looking to disconnect my connection due to ur pathetic service. I pay INR2500 every month for random disconnections all due to some wire being cut by your technicians. Please DM me for confirmation of cancellation. I cannot do this on the APP

• Vishnu Bharadwaj S P (@SaddhalliVishnu) reported 8 minutes ago

  @ACTFibernet can you let me know why @DighvijayNews24 channel is taken out of my channel list without information? There are no pending dues frm my end. #worstCustomerService @TRAI Requesting your intervention. This is 2nd time the channel is getting blocked by service provider.

• . (@FASAKFK) reported 12 minutes ago

  @ACTFibernet 7 days and still no resolution and no one even bothers to call and inform something. Time to say goodbye permanently finally. Guys, never take #ActFibernet in Hyderabad. They have the most pathetic customer service team. Shift to much cheaper and efficient #Airtel or #JioFiber

• amber chugh (@chugh_amber) reported 15 minutes ago

  @ACTFibernet how much time do you need to resolve internet connectivity issue? 24+ hours. Your services are pathetic. Look into this(SR11062124030432) ticket in priority, from what I see @airtelindia offers better services.

• ShaikShafi (@shafi200) reported 15 minutes ago

  @ACTFibernet @chaithu_dhfm Junk service....pathetic n such a low 3rd class service... time for you ...pack up

• Srikanth (@Srikanthvvsn92) reported 16 minutes ago

  @ACTFibernet What your team is looking into ??? Without knowing the issue....very worst generic replies to tweets

• amber chugh (@chugh_amber) reported 16 minutes ago

  @ACTFibernet FIX the internet! @ACTFibernet if you cannot fix it, then consider changing your technical team!

• Akhil Mukkamala (@AkhilMukkamala) reported 21 minutes ago

  @ACTFibernet Internet is still not working

• Ananth Lingam (@ananth_lingam) reported 21 minutes ago

  @ACTFibernet @bada_paww count 103527887074 Internet is working on 2kbps, last month I hand same problem it took more then 15days to service person reach me, I am frustrated with you people, in one month only I get proper connection for 15days , please help me out

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