ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 73
Chennai, TN 34
Hyderabad, TG 25
Coimbatore, TN 5
New Delhi, NCT 4
Mumbai, MH 3
Pune, MH 2
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rnaresh1 Naresh (@rnaresh1) reported

    @ACTFibernet Hello, reg SR10366201875887, this was raised on 25th Oct, expected to be resolved on 28th Oct, I am still waiting to be resolved. I did multiple follow-ups with call centres without any help, but I have received an invoice to pay. How you expect me to pay ?

  • SaminaRafik samina rafik (@SaminaRafik) reported

    @ACTFibernet Your support agents are not even courteous to listen to the complains they always say that there is no issue from there end I am extremely disappointed by your service I request you to refund my money for the leftover months I took the subscription for two years .

  • TechieMahi Mahesh🇮🇳 (@TechieMahi) reported

    @ACTFibernet I raised shifting request more than 1 week ago and no one contacted me and whe I call customer care the say it will take 48 hours to resolve. These 48 hours passed more than 3 times now. I think it's time to move on new.

  • shivam_16sethi Shivam Sethi (@shivam_16sethi) reported

    @ACTFibernet @KhokhraShrey This is completely intolerable. @ACTFibernet please look into your customer issues as soon as possible!

  • gpsguruprasad Guruprasad (@gpsguruprasad) reported

    @ACTFibernet your service has been down from yesterday noon and not back yet. This is a serious concern and services lapse. There is no update and the call centre team is not aware whats the issue even is. Totally disappointed

  • gkapoor989 GK (@gkapoor989) reported

    @ACTFibernet multiple accounts customer for many years, faced every month down time for many days, slow connectivity, etc etc, never asked for discounts, NOW I AM BILLED AFTER DISCONNECTED CONNECTION for Rs. 213/- SHAME ON YOU ACTCORP

  • HeeraLenka Heera Lenka (@HeeraLenka) reported

    @ACTFibernet working from home is such a pain with your connection. Almost every call gets dropped. Raising complaints with customer care has been in vain. Who else do I need to raise this with for the issue to be resolved?

  • Cmon_Ganesh Ganesh Mahajan (@Cmon_Ganesh) reported

    @ACTFibernet @ACTBangalore Internet is not working since morning #actdown #actbangalurudown

  • Rishabh75694558 Rishabh Surana (@Rishabh75694558) reported

    @ACTFibernet really poor service in setting up the internet at my place. I paid almost 15 days back, the wifi is installed but the port is not up. It has taken me multiple calls to the customer care and still it's not in a functional state

  • Sangita29608874 Sangita (@Sangita29608874) reported

    @ACTFibernet Yes the issue is resolved.But the amount of time taken is not acceptable and mostly when someone calls the executives should respond to it rather then keeping silent.

  • SengoPR Sengo PR (@SengoPR) reported

    @ACTFibernet No internet yet. No call back as promised. When are you going to get this issue fixed?

  • kavalisaikiran kavalisaikiran (@kavalisaikiran) reported

    @ACTFibernet I didn't receive any call from support team .it's been 10 days we are facing slow internet issue. Please resolve issue ASAP

  • bijitluvsnoone Bijit Chakraborty (@bijitluvsnoone) reported

    @ACTFibernet internet is not working since yesterday. What's the issue? Bengaluru's fastest internet with a shittiest service.

  • pranaya_risi Pranaya 🇮🇳 (@pranaya_risi) reported from PETROL BUNK ORR, State of Karnataka

    No internet from @tataplayfiber at Gunjur Area, raised multiple tickets but no solution. TataSky people now says the root cause is @NammaBESCOM work. @ACTFibernet can you increase your chances here ?

  • dasauto_bahn Das Autobahn (@dasauto_bahn) reported

    @ACTFibernet it has been my worst experience talking to customer service executives and making them understand my problems. I don’t know what world they’re living in , my problems are interpreted in wrong way and…. (1/2)

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