ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 71 |
| Chennai, TN | 40 |
| Hyderabad, TG | 32 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mustachio El Furioso™
(@MadMustachio) reported
@ACTFibernet What do you call an internet company who has not fixed your problem for 17 days after taking all your money?? ACT Fibernet, of course!!!
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Syed Anwar
(@anwarsyed123451) reported
TICKET ID- SR10265443096734. WHEN Net Will Be Back , Pathetic Service ,No Internet From Morning! @ACTFibernet
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Athina Meryl Keziah
(@jellayfish_fry) reported
@VivinSamuel @ACTFibernet Did this get resolved for you . I just got connected to rude customer service reps saying they won’t refund . She basically say go ask whoever you want, if you’ve prepaid you wont get a refund. I’ve raised over 20 tickets in 3 months and never had a proper connection.
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𝗝𝗲𝗲𝘁 𝗞𝘂𝗹𝗸𝗮𝗿𝗻𝗶
(@keepcalmandping) reported
@ACTFibernet I have requested to terminate my account 101648355004 for so many times but you keep calling from different numbers for making the payments. Pls STOP!!
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Manish Amrutiya
(@amrutiya_manish) reported
@ACTFibernetHYD @ACTFibernet When you can’t provide services why do you take the amount shame on you and have been told by your representative and Cutomer service people said 5-6 working days and it’s been 9 days still no refund… customer care says your refund has not been approved… what’s going on !!!
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Chandra B. चंद्रा बी॰ 💎🇮🇳
(@chandrabjha) reported
Rishi Raj & Anup Kumar both are fraud, Cheater & non professional like @ACTFibernet #FraudACT #FraudCompanyACT No ACT Never ACT.
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Dolly Neekhra
(@dollyneekhra) reported
@ACTFibernet @SachinPunjabi7 Too late, you already lost us as a customer to @airtelindia. They have a great after sales service.
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Shashank Yadav
(@shash2011) reported
@ACTFibernet My ACT fibrenet is not working since yesterday.Registered complaint vide no. SR11065441161054 but there is no response yet, even local ACT officials not responding. What a pathetic service ACT is providing in Delhi.I will definitely mention this in my vlogs.
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Syed Anwar
(@anwarsyed123451) reported
@ACTFibernet Pathetic Service Reply Idiots
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Sayan das🇮🇳🇮🇳
(@SayanDas572) reported
@ACTFibernet why my internet is not working... Every 2-3 tere is an issue with the internet... Please restore it asap we are working user id 101647222841
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Rasha
(@rashaalam) reported
@ACTFibernet Thank you. Please find a solution for this. I am without internet service because the power went out. I am lucky to have power backup, but there is still no internet.
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Nooruddin Shaik
(@Noorudd59105210) reported
I should have got @ACTFibernet this @JioCare is the worst facing internet issue and even customer care is not getting connected @reliancejio
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Terence Fletcher
(@notquitemytmpo) reported
@ACTFibernet I've had no internet for the past 5 days. I've raised 3 complaints and nothing is happening. This is totally unacceptable - I've been an ACT customer for more than 8 years now but I think it's time to move on.
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Vish
(@Vish50323196) reported
@ACTFibernet we have an unplanned outage in the apartment, can someone give a quick update or fix it.
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Syed Anwar
(@anwarsyed123451) reported
@ACTFibernet It's 6 hours No Internet , Don't Copy and Paste Like an Idiot , How Much Time U Required To Repair
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