ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 71
Chennai, TN 42
Hyderabad, TG 32
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SHISHEERSP SHISHEER (@SHISHEERSP) reported

    @ACTFibernet I have been facing frequent Internet disconnects and since last week I have raised 2 tickets... Last week tech told that issue is resolved and if I face same issue again to contact him directly... I had told him not to close as I often face disconnects during

  • jordanme12 nikhil (@jordanme12) reported

    Dear Bala Malladi CEO sir, I am a ACT customer and the service being provided is terrible. My work from home is gone for a toss. This is the 3rd week in a row where I had issues and I had to wait 2 days to get it fixed. @ACTFibernet @ACTFibernetHYD

  • Firozasby Firoz Asby (@Firozasby) reported

    @ACTFibernet my issue solved by pavan yesterday. I am getting calls for confirm. Pls treat this as mu confirmation Thanks

  • ManjuBarmecha Manju Jain Barmecha (@ManjuBarmecha) reported

    @ACTFibernet Now it's of no use call .. do you think I ll keep wires lying on floor for so long I have completed the wiring by an local electrician.. But really disappointed with the service provided

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team since a couple of months. I tried reaching out on almost every platform available to speak to legal team. This is the 142nd consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???

  • kohlimaniac18 Ki (@kohlimaniac18) reported

    @ACTFibernet @Firozasby What the hell issue is not resolved yet 🙄🙄..

  • AbdulRa84768827 Abdul Razzak (@AbdulRa84768827) reported

    @ACTFibernet @ACTFibernetHYD @ActfiberC Please never take ACT FIBER NET CONNECTION, If you want laggy internet or hundreds of connectivity issues or worst Customer care service then go for ACTFIBERNET!!!!

  • pandae8686 Aditya Pandae (@pandae8686) reported

    @ACTFibernet @ACTFibernetHYD worst customer service ever! To update mobile no you guys are taking 3 days ? All our services are held up even though we paid the bill. I am calling since 3 days to resume my services and no one’s bothered

  • SingaporeHuzefa Huzefa Singapore (@SingaporeHuzefa) reported

    This is the 3rd time this month alone i am facing no internet with @airtelindia broadband. They only go for temporary solutions fix and leave and then after few days again their is not internet. I found a permanent solution shifting to @ACTFibernet.

  • SinghaAnand2 Singha_Anand (@SinghaAnand2) reported

    @ACTFibernet If there is no response from your end then I have to visit consumer forum to file a complaint

  • AkashKu63932759 Akash Kumar (@AkashKu63932759) reported

    they advise me to shift to other internet service provider and i won't get any compensation for those 10 days, i want immediate call back and resolution for this @ACTFibernet.

  • sunil_thakur66 sunil thakur (@sunil_thakur66) reported

    @ACTFibernet no respect for customer time. That is pathetic. @JioFiberVoice is much better.I know ok Twitter also you not gonna give any damn to my voice. #ChaaterACT

  • SinghaAnand2 Singha_Anand (@SinghaAnand2) reported

    @ACTFibernet It's been two days I am not working because of pathetic service provider. Who will pay for my wages? Does ACT will pay for my wages?

  • are_bhai_bhai MoMo (@are_bhai_bhai) reported

    @ACTFibernet i want to change my plan the app is not letting me do please help asap

  • Syed8050543049 syed.asif (@Syed8050543049) reported

    @ACTFibernet @balamalladi ceo In a month 4 times we face internet connectivity issue and Evey time you take 24 to 48 hrs to fix the issue than what is point of taking postpaid connection with high tarrif plan. Can anyone resolved this ASAP

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