ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 71
Chennai, TN 34
Hyderabad, TG 24
Coimbatore, TN 5
New Delhi, NCT 4
Pune, MH 2
Mumbai, MH 2
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • TubeCurious CuriousTube (@TubeCurious) reported

    @ACTFibernet you and your customer care.. So callous.. Go to hell ACT.. I m sure u ll pay for this attitude soon..

  • erecerahul Rahul verma (@erecerahul) reported

    @Airtel_Presence @ACTFibernet Special mention your staff on ground is worst and technically incompetent

  • Lalit7Lalit Lalit Jangir (@Lalit7Lalit) reported

    @ACTFibernet I have seen worst services. But your service is beyond worst. Still not a word.

  • Prashan49966288 Prashant Kumar (@Prashan49966288) reported

    @ACTFibernet I have made many requests on customer care but no one responded Just get it done 👍

  • SUDDADHEECH Sudhanshu Dadheech (@SUDDADHEECH) reported

    Very disappointing customer support service by @ACTFibernet It’s 2nd time when I am facing internet issue & @ACTFibernet within a week’s time and ACT has closed my complaint ticket without resolving issues. I had lodged complaint at 10am today (SR11856740432192)… 1/3

  • AbhishekVinod0 Abhishek (@AbhishekVinod0) reported

    @ACTFibernet Please note, this has been happening multiple times. Anytime I call customer care all they say is "we've escalated the issue" same reply, 3 days. They don't know the reason, they won't let me connect to a technician. Nor do I get a said "call back".

  • ghousek14 M Ghouse baig (@ghousek14) reported

    @ACTFibernet Your team is doing nothing worst customer representative you havve they dont know g#how they talk wiyh customers

  • RanadheerCh2 Ranadheer Ch (@RanadheerCh2) reported

    @ACTFibernet I believe I'll have to wait for another month for the issue to be resolve and ACT will generate another bill for this non-service period including GST.

  • sujayarun8 Arun Kumar Munusamy (@sujayarun8) reported

    @ACTFibernet On what basis you asked time ?? Do you know the issue ?? Or issue I’d?? Jus blindly tweeting

  • forgetypants Sneha (@forgetypants) reported

    @ACTFibernet @ACTFibernet No its not.. whats the resolution???? I am still waiting for the detailed receipt!!! I cant see it in the app nor did i receive any mail from ACT about my plan details . I am waiting on it. Please resolve this ASAP

  • PoonamP64198775 Poonam Pal (@PoonamP64198775) reported

    @ACTFibernet Such a cheap bastard you people are, Don't have ******* shame to respond any of my follow ups. Such a FRAUD people, just looting the customer.... So unprofessional...@ACTFibernetHYD

  • sujayarun8 Arun Kumar Munusamy (@sujayarun8) reported

    @ACTFibernet will you take action on my issue or not?? If you are not worried about the customer complaint, why are you running the organisation??

  • Rajendr52005641 Rebbanapally village (@Rajendr52005641) reported

    @ACTFibernet From last 5days we don't have internet connection - No response from your representatives. Wrost service.. please let me know whom I want to escalate

  • khan_rocks Iasif (@khan_rocks) reported

    @ACTFibernet You need to work on resolving issues on time

  • Iam_Dipanshu77 Dipanshu jangir (@Iam_Dipanshu77) reported from Jaipur, State of Rājasthān

    @ACTFibernet Its been 1 day of installation and Connection not working since morning Customer care is not Responding Is this What i Paid For??

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