1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Outage Map
ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More
Check Current Status

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 42
Chhindwāra, MP 14
Chennai, TN 20
Kolkata, WB 1
Hyderabad, TG 38
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ArunarthiC34060
    chandu arunarthi (@ArunarthiC34060) reported

    @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet @ACTFibernet i got to to know that shifting requests are not handled on priority where many people faced such issues and new connections are on the top priority thats really bad i have raised my ticket on 28th with zero support from the team.

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet Now they are saying again today the issue will not get fixed seriously are you guys playing here why can't you give one deadline when the issue will be fixed everyday we have to call and follow up. Why don't you escalate the issue if you are not able to fix it.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Since 4 to 5 days there is no internet, My office is shut down. But you people not taking care

  • ateeqsinwan
    mohammed ateeq (@ateeqsinwan) reported

    @ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem

  • Broufus
    Broufus (@Broufus) reported

    In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

  • arunswamynathan
    Arun (@arunswamynathan) reported

    @ACTFibernet India's leading isp struggling to establish a connection in Bengaluru for a new customer. Struggling technician faulty device fluctuating connection and even after 48 hours no internet. Pathetic

  • Pradeep64662977
    Pradeep Kumar Sahu (@Pradeep64662977) reported

    @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

  • ManiveerBaradi
    Maniveer Baradi (@ManiveerBaradi) reported

    @ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)

  • raj5251
    г𝐀ןέＳ𝐇🦋 (@raj5251) reported

    Paid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet

  • Deepak999410360
    Deepak 999 (@Deepak999410360) reported

    SR10780147576114 SR10780124997114 What a pathetic service you provide @ACTFibernet you need ages to resolve a issue ?

  • Sharmasourabh1
    Sourabh Sharma (@Sharmasourabh1) reported

    @ACTFibernet @ACTFibernet only ETA you are increasing but I am.not getting any call, even no one is here at site where the actual problem is.

  • akshathkr
    akshath.k.r (@akshathkr) reported

    @ACTFibernet The issues are happening every month at least once. Really disappointing experience.

  • kaundinya5
    achal (@kaundinya5) reported

    @ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi

  • Vivek_vikki9
    Vivek kumar (@Vivek_vikki9) reported

    @ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider

Check Current Status