ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 64
Chennai, TN 30
Hyderabad, TG 19
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • JainJunesh Junesh Jain (@JainJunesh) reported

    @ACTFibernet None are responding!! Neither your calls get connected!! What kind of stupid service is this? Been more than 9 hours without internet!! BSNL team works faster than you these days!!

  • aka_vivaswan sai vivaswan Aka (@aka_vivaswan) reported

    @ACTFibernet such a pathetic customer support and they are so manipulative, plz do not go for act at any cost. They do sell out customers information and without customer intimation they do close tickets. Pathetic service and outdated #poor #ACTfibersucks #shameless

  • Mastro_Dejong amature investor (@Mastro_Dejong) reported

    Everyday I need to remind @ACTFibernet to give my money. They are the worst in terms of providing the service. Never ever ask #actfibernet You can try with #jio #airtelxtream

  • gouravgv Gourav Chandgothia (@gouravgv) reported

    @Airtel_Presence How to request for broadband disconnection? As it's not working since more than five days and no one at Airtel seems to care. Even your IVR does not have option to speak to a customer care representative. @ACTFibernet @HathwayBrdband what plans do you have?

  • VishrudhArjun Gopi Thota (@VishrudhArjun) reported

    @ACTFibernet I guess you are not understanding the seviority. I am facing issue regularly and requesting you for permanent fix.

  • Anirudh13934703 Anirudh Saxena (@Anirudh13934703) reported

    @ACTFibernet Still no resolution to my complaint. Complaint no. SR11064909069364

  • harisata Dr. Hari Babu Sata (@harisata) reported from Sangāreddi, Telangana

    @Riyazuddin555 @HiHyderabad @ACTFibernet When the local CS don't respond, do raise ticket in their website. Go to Act website and find service or customer service. I had problems with Hathway 2 years back (now no issues) the local support responded very slow. If you raise ticket they have dead line to close it.

  • RamakrishnaCre1 Ramakrishna Creations (@RamakrishnaCre1) reported

    @ACTFibernet Complaint number SR11864902700594. WE ARE SUFFRING FROM LAST TWO DAYS WITH CONNECTIVITY ISSUE BUT NO RESPONSE FROM YOUR END POOR COSTUMER SUPPORT LOOK INMATTER

  • pukumar1 Pushpam (@pukumar1) reported

    @ACTFibernet Internet is down from evening 5pm in btm layout 2nd stage still not resolved thought it is working day but concern not taken seriously. Called customer care they are giving copy cat reply. why you ETA is 24 hours as it can be fixed in hour or two ,Poor SLA !!!

  • HarishChandran2 Indian_Always (@HarishChandran2) reported

    @ACTFibernet ACT Fibernet Ticket no: SR10264911715044 has been registered. No connection in entire apartment for past half an hour. What sort of outage is this? Please look into this urgently.

  • ParvinSjp Jasmine Parvin (SJP) (@ParvinSjp) reported

    @ACTFibernet: you cudn't remove d junction box frm my place 4 more den a year.. I requested 4 reconnection frm else wher dat also u failed. I had no opt but disconnect permanently. Stop sending ne messages now. I m sick & tired of d worst customer service

  • Naveen_AFC Naveen (@Naveen_AFC) reported

    @ACTFibernet Internet is down in HSR Layout area for me since last night. It's been more than 12 hours without Internet. Pathetic service.

  • oneAnuragByte Anurag (@oneAnuragByte) reported

    @ACTFibernet my ticket# SR10264908989204 for shifting connection was closed without resolution or even contacting me. Can you please help me asap?

  • 12723_AP_12724 Sandeep Vickey (@12723_AP_12724) reported

    @ACTFibernet @ACTFibernetHYD Facing internet issues, kindly help SR10164911887464 Kindly expedite the resolution.

  • 003Prerana Prerana P (@003Prerana) reported

    @ACTFibernet Again my internet stopped working! Please look into as my wifi network has disappeared Ticket SR11064915297644 has been registered. FRUSTRATED!

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