1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Outage Map
ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More
Check Current Status

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 14
Mumbai, MH 1
Chennai, TN 20
Jaipur, RJ 3
Bengaluru, KA 37
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
New Delhi, NCT 2
Coimbatore, TN 2
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshaikjaleel
    Shaik Jaleel (Android Developer ) (@iamshaikjaleel) reported

    Hello @ACTFibernet since morning my internet connection is not working, i guess cable is damaged somewhere in the street line. can you please arrange a technician ? I made a call to local office but they aren't responding, Please fix my this asap 🙏

  • Sureshpasununti
    suresh pasununti (@Sureshpasununti) reported

    @ACTFibernet @ACTFibernetHYD Where ever I called customer service they saying with in 2hrs your issue will get resolved...but none of them are call me or reached me...

  • realshivanandan
    Shivski (@realshivanandan) reported

    @ACTFibernet Internet has been down in my area for several hours now. This is unacceptable considering we are all working from home in these times.

  • AhmadAskari007
    Ahmad Askari (@AhmadAskari007) reported

    @ACTFibernet nice going. Your people make promises to give the connection by the evening and take money and when you cancel the connection request because even after a week they have not given the connection, don't even refund the money.

  • yuvee_promit
    Promit De[St. Yuvee] (@yuvee_promit) reported

    @ACTFibernet Clearly not much effort is being put to fix this. It's been 24 hours and I have called 3-4 times already. All of em give the same reply or act extremely nonchalant. This is not like a one time thing. This happens every month. The moment you get the money nobody cares anymore.

  • harishbng
    harishk (@harishbng) reported from PETROL BUNK ORR, Karnataka

    @ACTFibernet Your ACT Fibernet Ticket no: SR10261046346462 has been registered. Our team will ensure fastest resolution. Team ACT , Your team are defensive to my issue of week network .... pl send good engineer , let them study

  • vasireddyyeshwa
    vasireddyyeshwanth (@vasireddyyeshwa) reported

    @ACTFibernet is this joke every day same issue internet is not working at the same time

  • Vikramseth164
    Vikram Parmar (@Vikramseth164) reported

    Internet is not working nd no one responding @ACTFibernet @MrComplaintBox

  • ravikantbhatt
    Ravi (@ravikantbhatt) reported

    @ACTFibernet More than 6 hours and still waiting for my internet connection to work. If you guys have any shame please resolve my problem asap and I need to be compensated for the irritation I have gone through, scolding I faced at office, as mere token apologizes don't create lasting lessons

  • suryachandra88
    SuryaChandra (@suryachandra88) reported

    @ACTFibernet The issue is resolved now but I am not happy with the overall time taken to resolve the issue. 25 hours is a lot. I demand service extension by a day for this huge delay in resolving the issue.

  • realshivanandan
    Shivski (@realshivanandan) reported

    @ACTFibernet Internet has been down for more than 3 hours now

  • Kalyankv_46
    kalyan kv (@Kalyankv_46) reported

    @ACTFibernet Account# 107607452409 very disappointed with the customer service way of addressing my concern.. # Asked for router that supports 100Mbps, now wanted to upgrade which is not allowing me to..

  • niyati_bhat
    Niyati Bhat (@niyati_bhat) reported

    @ACTFibernet Hi, I've raised a ticket, connected to your local team and even dropped an email to the Help email id for immediate discontinuation but there has been no update. Could you please look into the matter and process things quickly? Thanks.

  • soorya3d
    Soorya (@soorya3d) reported

    @ACTFibernet @arivananth2 @ACTFibernet enough of your standard verbiage. Please act on customers issues within stipulated time.

  • Karthik76473301
    Karthikeyan (@Karthik76473301) reported

    @ACTFibernet would need your attention here, internet disconnects when power goes off (FYI modem is pluged to an inverter),I have raised a SR(SR10360806114347) it was closed saying the battery backup is fixed. Nowfacing the same issue Raised2nd SR (SR10361118270392). Kindly help

Check Current Status