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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 67
Chennai, TN 29
Visakhapatnam, AP 4
Jodhpur, RJ 1
Bengaluru, KA 92
New Delhi, NCT 6
Chhindwāra, MP 46
Mumbai, MH 2
Coimbatore, TN 5
Ahmedabad, GJ 3
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VipulGoel12
    Vipul Goel (@VipulGoel12) reported

    @ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.

  • haridharankumar
    haridharan (@haridharankumar) reported

    @ACTFibernet horrible service. .it's been a week since I subscribed to WO103806211872 for a new connection but no single representative of you showed up till date...it's highly humiliating for putting my trust in you people...@jagograhakjago kindly look into it..

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet @ACTFibernet @FiberAct it's still not working. How have you closed the issue without confirming. Please get it fixed right now. We have already restarted the router

  • TelanganaitesTr
    vunnadhi okate zindagi (@TelanganaitesTr) reported

    @ACTFibernet @ACTFibernetHYD pathetic connection and extremely poor customer service I have raised my ticket for internet connection issue and it’s been 36hrs no resolution yet and no one’s bothered to care about. Please avoid ACT fibernet. Ticket no: SR11580657156094

  • shambushandilya
    shambhu (@shambushandilya) reported

    If anyone is planning for ACT internet do not take their connection. Not reliable, no support, scammer ISP. For an example their internet is down for 4 days at 500084 and all of their staff or app or support have been denying service. @ACTFibernet @ACTFibernetHYD @FiberAct

  • kamalclassic1
    kamalraj (@kamalclassic1) reported

    @ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr

  • vignessshhhh
    Vignesh (@vignessshhhh) reported

    @ACTFibernet Been 24 hours, no updates other than ticket getting closed without resolution

  • shabadkichot
    Bala Raghavan (@shabadkichot) reported

    One fo the worst internet services @ACTFibernet @ACTFibernetHYD I came home to not have the internet working for 4 days and still no resolution. It seems like I need to get them to respond and plead with them! ID: SR10180688521974 if you need a connection please don't choose act

  • AraniMajumder
    Arani Majumder (@AraniMajumder) reported

    @ACTFibernet Yet another 24 hours have gone by. And still, obviously, no resolution. @jagograhakjago you need to have a look. Official grievance will be lodged and shared soon.

  • Mithun146
    Mithun M (@Mithun146) reported

    @ACTFibernet Internet outage in Ramamurthy Nagar, Bengaluru since morning. Multiple support calls made, but no resolution or meaningful update so far. This level of service disruption is unacceptable, especially for customers relying on the connection for work. #ACTFibernet

  • Manjina_Hani
    🍉 | Prasad | ಪ್ರಸಾದ್ | ಘನ ನೀಲಿ 💙💙| 🍉✊🏽 (@Manjina_Hani) reported

    @ACTFibernet I have changed from single modem to mesh plan last month. Service engineer was supposed to connect both modems through cable but he just connected through WiFi. I complained about the speed dropping. He was supposed to visit and resolve it but have not visited.

  • Prakydotin
    PrakyDOTin (@Prakydotin) reported

    The issue is still not resolved. Kindly reopen my Disconnection request ticket. Inefficient technicians and staffs in @ACTFibernet

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet @ACTFibernet Guys - Yesterday the service person told that the issue is resolved but the issue is not resolved. Here is the new ticket please see my thread, and continuously I have issues since last on week. SR10180643740964

  • shismarty
    Shishir Bhagat (@shismarty) reported

    @ACTFibernet Ticket ID SR11980618121084 Not resolved till now, now a days ACT service is getting more poor. I think now it's time to switch another service provider.

  • BVasuB1
    BVasuB (@BVasuB1) reported

    @ACTFibernet Really disappointed with the service. SR No 10180698883604.

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