ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 24 |
| Hyderabad, TG | 11 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhu2020
(@Madhu20201) reported
@ACTFibernet what's happening in Hyderabad. My service is disrupted from yesterday and I'm affected with office work.
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Great Naidu
(@Appalanaiduvan2) reported
@ACTFibernet Still @ACTFibernet @ACTFibernetHYD not took any action on my complaint regarding no internet since last 2 weeks in miyapur so I decided to move on to other broadband which responds very quickly .. thanks for this horrible services good bye... people don't take this broadband
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Bharath
(@OnlyStats_259) reported
@AnandMiesala @ACTFibernet Will wait one more week. If not, will look elsewhere. Think every service provider is struggling right now.
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waxsum8
(@waxsum8) reported
@ACTFibernet its been 5 days since the internet is disrupted, when will the issue be resolved ?
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Vinay Rajuladev
(@RajuladevVinay) reported
@ACTFibernet For the past 10 days my internet connection is not working. While others' connection in my area is working fine. Every day the ETA is extended by 24hrs, service engineer is not picking up. This is not correct Please solve or cancel my connection SR10176710424194
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Ravindra Kumawat
(@LoyaltyBanker) reported
@amjadullabaig @ACTFibernet Thy wll nt contact u bcz internet must nt be working in ur area. just to trap u, thy made u pay for the connection. I am using their services and internet is down from past 10 days. File a police complaint and make them run.
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Hemnath Reddy
(@Dr__PiedPiper) reported
@ACTFibernet SR10176814252664 Regarding the above complaint the issue is not yet resolved from 3 days. Is there any chance that u resume ur service today or else please cancel my subscription and refund!!!
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Arshad
(@arshad_md) reported
6 days without internet and still no resolution. @ACTFibernet – ETR keeps changing, support is unreachable. Absolutely pathetic service! #ACTFibernet
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Arshad
(@arshad_md) reported
6 days and still no internet! @ACTFibernet ETR keeps changing daily, the support contact never responds and helpline is always busy. This is beyond frustrating – what kind of service is this? #ACTFibernet #PoorService
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Daniel Galve
(@Danielgalve) reported
This prolonged downtime is causing significant inconvenience. I request you to kindly prioritize and resolve this issue at the earliest, or provide a clear update on the exact timeline for Restoration @ACTFibernet @ACTFibernetHYD
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Mohan Gandhikumar
(@Mohanpacer) reported
@ACTFibernet why the agents are not talking with you clients?? Is that the tricks you guys usings to avoid complaints or any escalations? To call a customer care number, it won't even connect the call? Ticket number: SR10376843828584 Want a clarification.
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Sai KrishNa
(@IndexTrader360) reported
ABYSMAL experience with @actfibernet! 3 days without internet despite ticket SR10176837624314. Customer care & agents unresponsive, ETAs meaningless. Utterly clueless & unreliable! DON'T RECOMMEND! #ActFiberDisaster #WorstBroadband
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Yokesh
(@ImYokEsH) reported
@ACTFibernet 4 hours of no connectivity. Absolutely pathetic service. That too it is happening atleast 4 times in a month.
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Balabanta Sahoo 🇮🇳
(@bbschintu) reported
@ACTFibernet Hello Team, Internet is not working from past 5 days. No resolution yet. When the service will be restored ? We are paying for the service but not getting service. Office work has been severely affected. SR10176799430414 @SahoSatyabrata
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Anand miesala
(@AnandMiesala) reported
@OnlyStats_259 @ACTFibernet But local service providers are not affected. My neighborhood has a local broadband yet they have a live connection. Renowned service providers when they don't even respond & give no concrete resolution is what aggrievates the situation