ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 72
Chennai, TN 42
Hyderabad, TG 35
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vkulkarni1981 Venkatagiri (@vkulkarni1981) reported

    @ACTFibernet Day2 : Issue is not yet resolved! What a hopeless service ! Funny thing is that, I can't even go for cancelation . customer care is asking me to wait for another 2 months ! Can someone from ACT team come and take this stupid modem pls ?

  • chandransantosh SANTOSH CHANDRAN (@chandransantosh) reported

    @ACTFibernet after activation, 24 hrs my account was not working, paid 428 in advance,now while asking for refund there is no response,what ethics does your company follow,that is why nobody responds to my call

  • dineshgk10 Dinesh (@dineshgk10) reported

    @ACTFibernet Not sure wats happening with ACT. It becomes worst day by day! Time to change to diff network!From Saturday night internet is not working and still it s not resolved. Your request SR10360684945132 is tentatively expected to be resolved by 8/8/2021 08:00:00 PM

  • HussainiAkram Akram Hussaini اکرم حسینی (@HussainiAkram) reported

    @ACTFibernet I've raised multiple complaints from the last few months regarding connection issues, it has not been addressed properly. My issue is the wire layed has multiple joints.

  • itsurdb Itsurdb (@itsurdb) reported

    @ACTFibernet Raised multiple tckts but the issue has nt been resolved frm past 15 dys.Multiple fake commitments blw is one of the commitment gvn by ACTFIBERNET. Fedup and locating for nw connection.Tkt dtls:-SR10260583461225 is tentatively expected to be rslvd by 8/6/2021 03:16PM

  • ashwaniare Ashwani R (@ashwaniare) reported

    @ACTFibernet you have taken my money and documents for the new connection and then no response for more than one week! Tried customer support multiple times but no help. #actfibernet #patheticservice

  • sridardinesh dino_officiall (@sridardinesh) reported

    @ACTFibernet Internet is not working, from Yesterday (8/8/2021) nyt , still now no proper response from your team. Checked with my friends and neighbours, it seems they also facing the same issue. There is no proper notification. How we will be dng wfh.

  • geeveekumar G.V.KUMAR (@geeveekumar) reported

    @ACTFibernet Great. It is 24 hours now and your team is still "looking Into this"???????? absolutely ridiculous service.

  • vamcykittu vamcykittu (@vamcykittu) reported

    @ACTFibernetHYD @ACTFibernet raised request for power bill adjustment and I was supposed to pay my broadband bill August 10th and am not responsible for delay payment and am unable to reach customer care

  • sushantmuthyala sushanth muthyala (@sushantmuthyala) reported

    @ACTFibernet @ACTFibernetHYD You're Service is getting Worse Day by Day It's been 10 hrs since the Internet Issue

  • JpackJack Sishya of Highly Respected Sunaka (@JpackJack) reported

    @ACTFibernet Hi Act I have rised a complaint yesterday that your PPOE server is not responding and there has been no action on the complaint so far.Highly atrocious state of affairs

  • svaidhya1979 Vaidhyanathan (@svaidhya1979) reported

    @ACTFibernet Connection gone again, every two days my internet connection is not working.

  • pallavi_sreeram Pallavi (@pallavi_sreeram) reported

    @ACTFibernet I placed an order for a router about 10 days ago. I am yet to receive it and there is no reply from the customer service. Can you please look into this?

  • nareshrasamall1 Naresh Rasamalla (@nareshrasamall1) reported from Venkatāpur, Telangana

    @ACTFibernet we raised shifting issue on 23 July stil issue is not resolved

  • letsgoshiva LetsGo Shiva (@letsgoshiva) reported

    @ACTFibernet Fed-up calling the customer care and listening to their voice that issue is in priority list. If you can't provide better service than @reliancejio and @airtelindia, then you will lose the customer soon. My mistake I believed opinions that Actfiber is best among all.

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