ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 57
Chennai, TN 30
Hyderabad, TG 18
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • safeerur safeer (@safeerur) reported

    @ACTFibernet @ACTFibernetHYD i am really pissed off due to your internet service. Every alternate day i need to create a ticket. Now the internet is working on 1 kbps. I paid for 200 mbps.please remove your internet connection. I will go to @airtelindia

  • AncyMary3 Arya (@AncyMary3) reported

    @ACTFibernet Hello Team, my account is suspended even after paying the bill, haven't received any payment confirmation message or email. Contacted the customer support - No proper resolution given. I was adviced to wait for 24-48 hrs. Payment details sent via dm

  • hchanc harshak chanchawat (@hchanc) reported

    @ACTFibernet , team could please address as priority. I don't have internet from yesterday. The resolution time lines are changing and no answer that when it will fix. Your ticket SR10267537796204 is tentatively expected to be resolved by 12-Apr (DD/MM) between 19:30 to 21:00.

  • NaseerH68529276 Naseer Hashmi (@NaseerH68529276) reported

    @ACTFibernet Got call from backed team rohit. I hope it will be done today and we are 8 customers who is facing this issue again and again kindly look into it so it doesn't happen again. @ACTFibernetHYD

  • lamrinss Nirmals (@lamrinss) reported

    @ACTFibernet have raised a complaint yesterday on my connection not working, it's affecting WFH. Your call center is of no help at all. #SR10267540307274 is my complaint number

  • ak000ay Akshay Kumar (@ak000ay) reported

    Hello @ACTFibernet , i am facing inconsistent network ! Its very frustrating while working and attending meetings. Writing this tweet for quick help

  • abhi9u Abhinav Upadhyay (@abhi9u) reported

    @ACTFibernet internet is not working for me, it is happening every morning. I tried to raise a ticket on the app but it is saying one ticket is already there with id SR10167515691744. But i can't see the status of this ticket in the app.

  • itsmesrikumar itsmesrikumar (@itsmesrikumar) reported

    Hello team I don't why are you hired associates like , Prashant, Manasa,sai kumar,Ramana from Hyderabad location who don't know work to resolve the issue of customer in call and directly they will disconnect the calls and say technical issues @ACTFibernet 😠😠😠 worst experience.

  • YASEENS44991806 YASEENSHARIFF (@YASEENS44991806) reported

    @ACTFibernet ******* services nobody responded and nobody resolve my problem since from December simply ************* taking complaint again same problem every month their is lot of issues u won't solve u all ************* even ur ceo is big ************ Plz contact my number

  • RahulPatelCho Rahul choudhary (@RahulPatelCho) reported

    @ACTFibernet Haven't received any call. Thought providing alternative number again but I hope I will get the solution this time

  • ajit813010 Ak1 (@ajit813010) reported

    My SR no SR11067542126764. & @ACTFibernet is not capable of solving problems on time. I need refund because of too much irresponsibility .

  • mshahi3 m.shahi (@mshahi3) reported

    @ACTFibernet @ACTFibernetHYD hi please look into the below text my issue is still pending Your ticket SR10167519158846 is tentatively expected to be resolved by 12-Apr (DD/MM) between 13:00 to 16:00. Team ACT Given time has passed

  • SairamkrishnaR Krishna Rachamadugu (@SairamkrishnaR) reported

    @ACTFibernet it’s been 12 hours since I raised a complaint that the internet is down. No response, no one even checked it. How are we supposed to work using such unreliable service? Pathetic. Ticket Number: SR10567523102154

  • DesiRockstar99 Truly Indian 🇮🇳 (@DesiRockstar99) reported

    @ACTFibernet @ACTFibernetHYD Pathetic service by #ActFibernet bill of this month paid 15 hours ago and still my account is suspend .

  • navya_sharon Dr Navya Sharon (@navya_sharon) reported

    @ACTFibernet Worst of the worst customer support from Act.Your people telling some fabricated stories and prematurely closed the complaint without rectifying.They told that they would come tomorrow.

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