ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 30
Hyderabad, TG 17
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sabluru Suhas (@sabluru) reported

    @ACTFibernet pathetic customer service. Your have not been able to resolve a billing issue since two months after I was assured it was fixed last month. Your executives resolve tickets giving mediocre reasons. Pathetic!

  • bhusari Karan Bhusari (@bhusari) reported

    @ACTFibernet I have been trying to get my connection shifted within the same colony here in Blore since the past 6 days.. 1. Website/app doesn't provide a confirmation post e-verification 2. App chat response is a useless bot 3. No human interaction possible ANY SOLUTION???

  • Raghunaath6 Raghunaath (@Raghunaath6) reported

    @ACTFibernet am not going to recommend this broadband to anyone, one of the worst customer service and till today i am receiving all communication with incorrect name. Had wasted my 4hrs of time and still the issue didnt got resolved. I wont recommend this provider to anyone.

  • AkshayS95275263 Akshay Saxena (@AkshayS95275263) reported

    @ACTFibernet it's been 2 days after paying online but still I haven't received any installation call. When I tried contacting the guy(Santosh) who was helping at the time of selecting plan he stopped picking up my call. I was very disappointed in the service you guys are giving

  • aj2709 अभिषेक जैन (@aj2709) reported

    @ACTFibernet Still waiting for someone from ACT to contact me and help me to resolve my issue. Is this the level of service provided by ACT now a days.

  • Bloodyduh Sushi pie (@Bloodyduh) reported

    @ACTFibernet Even customer service is giving false ETAs and not helping at all! Not even assigning a customer rep to talk to. NEEDED TO START WORK 2 hours ago! What is the point of such an Internet connection in times where we are so dependent on a broadband connection!

  • b_saneesh TonyTonyChoppa (@b_saneesh) reported

    @ACTFibernet , im having issues with my router. Lodged a complaint. The agent hung up on me just as i was explaining the problem. Second time its happened without any resolution to the problem. its a bit unprofessional dont you say ?

  • Meghanath001 Meghanath (@Meghanath001) reported

    @ACTFibernet @Venk_SA Same here.. these guys are scammers.. Will take money and never refund. I'll file case in @TSConsumers if my refund is not processed

  • Raghunaath6 Raghunaath (@Raghunaath6) reported

    @ACTFibernet My first experience with Act customer care team is horrible. My name was incorrectly registered by the ACT team and have asked them to update with correct name and regenerate the invoice with correct details since i opted for 6 months plan.

  • Raghunaath6 Raghunaath (@Raghunaath6) reported

    @ACTFibernet customer care team is attending my call and reading the notes in ticket and placing the call on hold and then call is getting disconnected . Almost 2 hrs i tried calling them, same thing happened again and again

  • Nandhuyadav4 Nandhu yadav (@Nandhuyadav4) reported

    @ACTFibernet **** U ActFiber not resolved issue. U sucker. U suck our *** better. #Filecase in Consumer Cort. U Sucker eating our money. BC DC

  • karthikavarma45 KARTHIKA RAJAVARMA (@karthikavarma45) reported

    @ACTFibernet And though we are having WFH colour work we are struggling like hell without internet.@ACTFibernet Would you guys can answer what is exactly happening here. Service Ticket Number :SR 10263626068556

  • Aman87587158 Aman (@Aman87587158) reported

    @ACTFibernet @ACTFibernetHYD I did mail and call many times for security money refund.But they didn't give proper reply only say your refund initiated in 7-15 days but today is approx 40-45 days but i didn't get any refund. Very bad service. Ticket:-SR11963560836907

  • mahe_183 YERRA MAHESH (@mahe_183) reported

    @ACTFibernet i thought getting a connection and made the payment through online and got an A/C.no.101636230670 no techinician came for installation already the time of joining crossed 48 hrs.. need a quick solution here . ,thanks

  • chow_nari NarenC (@chow_nari) reported

    @ACTFibernet worest service facing signal issues, no one responded properly, Please resolve it Welcome to ACT Fibernet. Please note your WIFI SSIDName SSID : ACT101636297846/ACT101636297846_5g

Map Check Current Status