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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 28
Bengaluru, KA 47
Chhindwāra, MP 18
Hyderabad, TG 44
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • CH_AR_Y
    CHenchu kumAR Yeturu (@CH_AR_Y) reported

    I’ll go with @ACTFibernet or @jio_fiber my neighbours are using their services with out any issues and a proper support team to resolve the issues in 3-4hours not in days.

  • NaniPallemoni
    ritesh (@NaniPallemoni) reported

    @ACTFibernet how many complaints does it take for your team to do a basic removal job? This box has been hanging here for a long time despite multiple requests to your support team. Completely irresponsible service and zero follow-up. you should also be accountable for removing

  • ramkumardoss271
    ramkumar (@ramkumardoss271) reported

    @ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! @ACTFibernet #Lucknow #ConsumerCourt #BadService

  • deepashekar1997
    Chandrashekar Kumar (@deepashekar1997) reported

    @ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.

  • ritank2102
    Ritank Saxena (@ritank2102) reported

    @Airtel_Presence Mr Ajay V @airtelindia please start the process of removing your **** from my house it's been over a month I am struggling @ACTFibernet please connect at 7338151015 after 9 am Monday - Friday current location Bannerghatta road Bangalore omkar nagar syndicate bank colony.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet where is the solution??

  • NagaGowthamT
    Naga Gowtham T (@NagaGowthamT) reported

    @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI

  • kartiktanw40482
    kartik tanwar (@kartiktanw40482) reported

    @ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet Today is the third day. I hope you fix it today.

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service from @ACTFibernet #SR10180171768634 open for more than a day. No internet, office work being affected @ACTFibernet @ACT_Issues

  • gv_saikumar
    Saiku (@gv_saikumar) reported

    @ACTFibernet Internet service disrupted. Please resolve ASAP. Ticket SR10280216235804. Outages have become common in the locality, ensure faster resumption-of service.

  • venith_k99094
    Yoh (@venith_k99094) reported

    @ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664

  • C4ETech
    C4ETech (@C4ETech) reported

    @ACTFibernet help!!!

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -

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