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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 3
Bengaluru, KA 32
Chennai, TN 21
Hyderabad, TG 28
Chhindwāra, MP 8
Ahmedabad, GJ 2
Coimbatore, TN 4
Visakhapatnam, AP 2
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SweeTie92083310
    Jagyanseni (@SweeTie92083310) reported

    No internet since today in my area. Ticket SR10279909602684 still unresolved. This is affecting my work. Request urgent escalation and immediate resolution. @ACTFibernet

  • Shant057
    Shant Kumar (@Shant057) reported

    @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

  • rahul_rahu90786
    Rahul (@rahul_rahu90786) reported

    @ACTFibernet can you please support as my internet isn’t working since last night and I am unable to connect with you customer support

  • akshathkr
    akshath.k.r (@akshathkr) reported

    @ACTFibernet What the hell again and again? So much internet issues. Not even a single month you have provided good services... Everything issues only from your service provider. I have paid bills on time and still have to go through so much crap from you. Stupid Shame on you.

  • Shant057
    Shant Kumar (@Shant057) reported

    @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

  • MohdZub65084989
    Mohd Zubair Mohiuddin (@MohdZub65084989) reported

    @ACTFibernet I'm asking about my refund.... Not for your service

  • naveenkumar_db
    Naveen Kumar (@naveenkumar_db) reported

    @DevDominates @ACTFibernet No. They never did it, but I had to stop following up and move on, as I couldn't waste my time on this.

  • Rhythm_Reverie_
    Raja M (@Rhythm_Reverie_) reported

    @ACTFibernet @jagograhakjago How do you guys are in business ? Because none in your company understands the meaning of customer service.

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet What pathetic service are you guys running? Second internet issue this month. Just checked the speed. Not even getting 5mbps for the amount being paid that is supposed to get 100 mbps. Fix this issue ASAP. DM'd my details .

  • Abhishekgandhis
    Abhishek Gandhi (@Abhishekgandhis) reported

    @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

  • fayazizzy
    md fayaz (@fayazizzy) reported

    Very bad service, after recharging the network gets so slow. Worst service. @ACTFibernet @ACTFibernetHYD ******* service bastards what u people are doing don't know.

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet What the actual **** is wrong with you pathetic, limp-dicked bastards? Do you sit around all day sucking each other's tiny ***** instead of doing your goddamn jobs? U ******* retard bastards listen up here u ***** pig faces, My ticket - SR10179878376514 FIX IT NOW

  • NeerajV70007257
    Neeraj Verma (@NeerajV70007257) reported

    @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

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