ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 72
Chennai, TN 42
Hyderabad, TG 33
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • manikanta654 I'm Dileep (@manikanta654) reported

    @ACTFibernet Ask the ground report in Hyderabad you will get the exact information what we are facing. Just because of your false resolution promises I lost my leaves who will be taking responsible? Paying on time to face these issues?

  • DeepakGhatak Deepak Ghatak (@DeepakGhatak) reported

    @ACTFibernet SR11076838386414 services down since two days . No resolution yet.

  • RslBasha Rasool (@RslBasha) reported

    @ACTFibernet Pathetic service in Hyderabad Manikonda area. We are suffering without internet for almost a week now and no resolution yet.

  • AnandMiesala Anand miesala (@AnandMiesala) reported

    @rolling_vortex7 @ACTFibernet This has been the same issue with me and it's been a week. No response from the act team not their Nodal officer. They don't give any agents numbers nor their toll free CC number respond to us. Such a pathetic service

  • MahenderSalla1 Mahender Salla (@MahenderSalla1) reported

    @ACTFibernet Hi Team I have raised a ticket of waiver but still no response from your team it's been more than 2 weeks. I have already DM you the ticket number and also my contact number. Please resolve it ASAP. Now the service has been disconnected because of not paying bill.

  • mohdshuaib87 Mohd Shuaib (@mohdshuaib87) reported

    @ACTFibernet @ACTFibernetHYD it's been almost three days but no resolution of the issue. Also no point of contact available. Customer care number also not working.

  • Dr__PiedPiper Hemnath Reddy (@Dr__PiedPiper) reported

    @ACTFibernet SR10176814252664 Regarding the above complaint the issue is not yet resolved from 3 days. Is there any chance that u resume ur service today or else please cancel my subscription and refund please!

  • AnandMiesala Anand miesala (@AnandMiesala) reported

    @OnlyStats_259 @ACTFibernet But local service providers are not affected. My neighborhood has a local broadband yet they have a live connection. Renowned service providers when they don't even respond & give no concrete resolution is what aggrievates the situation

  • deswingmaster TheSwingMaster (@deswingmaster) reported

    @ACTFibernet 3rd grade internet , my majority of work depends on the internet, despite raising tickets and calling the customer care team. They didn't fix my internet for the whole day. Service request no. SR11076848207014

  • arshad_md Arshad (@arshad_md) reported

    6 days without internet and still no resolution. @ACTFibernet – ETR keeps changing, support is unreachable. Absolutely pathetic service! #ACTFibernet

  • Its_krishnaaa Krishna Manimedda (@Its_krishnaaa) reported

    @ACTFibernet First solve the connection in Hyderabad. Your agents are not even lifting the call and we are facing the issues from 5days. Worst network very disappointed and ready to move to @JioFiberChennai

  • 1Thupakula hemanth (@1Thupakula) reported

    Hello @ACTFibernet We’ve been experiencing internet issues since this morning (router shows orange light). The problem is still unresolved. Request you to kindly look into this at the earliest. Ticket ID: SR10276849338644

  • venky_sai26 Venkatesh Mundla🇮🇳 (@venky_sai26) reported

    @ACTFibernet internet down from 20th August and no clear resolution time from your customer support team.

  • aksankit_ Ankit Singh (@aksankit_) reported

    @ACTFibernet @ACTFibernetHYD Its a proper shame that you are misleading for 10 days with fake promises of delivery. As an end user i truly deserve service after paying consistently every month. What would you have done in place of me??Ever out yourself in the end user shoe and thought? #Shame

  • Dr__PiedPiper Hemnath Reddy (@Dr__PiedPiper) reported

    @ACTFibernet SR10176814252664 Regarding the above complaint the issue is not yet resolved from 3 days. Is there any chance that u resume ur service today or else please cancel my subscription and refund!!!

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