ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 77 |
| Chennai, TN | 36 |
| Hyderabad, TG | 26 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Pune, MH | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Surya Prakash K
(@SuryaKodati) reported
@ACTFibernet Enough is enough Nobody called me I will go ahead with another service provider Thank you
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அஜித் (Ajith)
(@iamarulajith) reported
@ACTFibernet my connection has been down since midnight. Raised a complaint still no response..what is going on?.Solve it or close the connection
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Leaks_2020
(@2020_leaks) reported
@ACTFibernetHYD @ACTFibernet please resolve my issue my internet is not working HTTP error 504 Account number - 101004141103
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**** battuta
(@bintbattuta) reported
@ACTFibernet I've been trying to speak to your customer care for more than two weeks, with no response
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sneha mishradubey
(@snehamishradub2) reported
@productdfusion @ACTFibernet There are so many others waiting for refund from them for the same issue but these people just don't care about our refund. Get in touch with @getmyrefundin to initiate immediate legal action against them so that you can get your money back from these cheaters
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VANSI NITESH
(@VANSINICK) reported
@ACTFibernet This issue happens every month. Your krishna technician never comes up with a permanent solution. You should change your technician. Please resolve asap
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Ajay dev
(@hellowhois001) reported
Internet is down from morning in Kondapur, Hyderabad. still hasn’t resolved, how would you compensate my day’s work? @ACTFibernet @ACTFibernetHYD #hyderabad #actfibernet
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet Guess what now @ACTFibernet has extended resolution period by another 24hours.. now it's more than 48hours with no internet. In my 6months plan, 3months goes in complaint itself. Feel like paying double the actual amount.
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Bhargav Gopalkrishna
(@akashbhargav28) reported
@ACTFibernet The person assigned it-seems on leave. What a broken system you have . Is it called customer service? Hopeless idiots
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Arindam Das
(@productdfusion) reported
@ACTFibernet Before starting the service itself Sales has missed the promise and now as I am asking for refund they says it will take 20 days! Pathetic
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VANSI NITESH
(@VANSINICK) reported
@ACTFibernet No Internet from last 24 hrs, every month there is some connectivity issue from your side. Why don't you have a permanent solution for this. Please look into this and try to resolve asap
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Mumtaz Ahmed siddique
(@mumtazahmad955) reported
@ACTFibernet Internet not working from yesterday 4 pm till now. Almost 18 hours passed. I raised complaint @7pm. It's also 15 hours. My service request number SR10167610747144. My account No. 101382157523
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SUNIL KHATRI
(@SUNILKHATR51666) reported
@ACTFibernet worst service provider ever seen in my life. Frequent disconnect, no immediate resolution, no response from technicians, no response from customer care as well.
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Venkat
(@Venkat4Twit) reported
@ACTFibernet Worst customer service experience from ACT people without sorting my issue
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Tanay Agarwal
(@Tanay_05) reported
I still do not have a resolution to my problem. Trust me, I'm switching to @ACTFibernet Soon. @airtelindia Kindly shutdown.