ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 35 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishnu Prakash
(@vishnu18rao) reported
@ACTFibernet Question is why there isn't any permanent solution?
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buzz
(@buzz267buzz) reported
@ACTFibernet it's been over several days and nobody is even responding to complaints anymore. Either acknowledge and fix routing issues or return my money back. Stop fooling people. I need a prompt resolution because I paid like everyone else.
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Anil Goud
(@Anil_Hustler) reported
@ACTFibernet Oh god, stop these automated responses. Since yesterday it is the same statement I am listening on calls, emails and now here as well. But no one looked into the issue. Better cancel my connection and refund the balance amount. Disappointing Service. @ACTFibernetHYD
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Pravheen Manohar 🇮🇳
(@PravheenManohar) reported
@DoT_India Please take stringent action against these service providers who considers quality of service is a non issue. @ACTFibernet last time it took more than 24 hrs to fix the issue. let’s see how long for this time and what’s your excuse gonna be. My Case ID SR10365605034754
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Javed Hameed
(@JavedHa53402328) reported
@bada_paww It's been 3 days I am facing simplest technical issue , but no one from technical team contacted and visited my place despite of ample calls and request .and now worst part they are disconnecting calls. @ACTFibernet shame
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Deepak
(@Deepu8070) reported
@ACTFibernet You guys said you are arranging a call back for my refund and knew that's never happening and I'm back to remind you about my refund you PPL are BS
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Satya Kiran Jayanthi
(@JayanthiSatya) reported
@ACTFibernet Cancel the request and return the money
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Kamal Krishna
(@kamal_krishna_) reported
@ACTFibernet I got this same response, ffs just fix it, it's been going on for 3 months now, if this continues I will complain to the police for harassment, you have one week to do this, if i get anymore calls after that, i will take legal action.
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buzz
(@buzz267buzz) reported
@bhargav__gs @ACTFibernet I paid long term and they don't even care to fix the issues we're facing. Worst service I ever used.
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Kamal Krishna
(@kamal_krishna_) reported
@ACTFibernet ffs can you stop calling me, i don't want your internet, I'm done, stop asking me to subscribe again and again even after calling customer support and stopping the calls, why do you idiots keep calling me with that automated voice, stop this harassment.
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SALAAR🌋
(@kaizerbhai) reported
@ACTFibernet @ACTFibernetHYD Thu worst network waste of money and time worstttttttt Company waste net connection
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Anees Shariff
(@ShariffAnees) reported
@ACTFibernet the internet has not yet been restored , its been 20 hours now, its really a pathetic company, raised issue but no one has called yet, i guess its time to move to other provider
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AA
(@Panda2rocks) reported
@ACTFibernet Your ticket SR10165600833544 is tentatively expected to be resolved by 13-Aug (DD/MM) between 13:00 to 16:00. Team ACT Why cant you people resolve immediately? Since morning no internet. Neither anyone calls, bad support.
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Im Manohar Reddy
(@Manohar_Reddy97) reported
Dear @ACTFibernet pls resolve my complaint Asap by today itself.
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Kpr
(@rangakp1988) reported
@ACTFibernet worst ever service provider. I'm facing the same issue again and again. No solution from ur end. I would think abt changing ur service
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