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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Visakhapatnam, AP 4
Hyderabad, TG 54
Chhindwāra, MP 36
Bengaluru, KA 64
Vijayawada, AP 2
Chennai, TN 27
Jaipur, RJ 6
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 2
Alwar, RJ 1
Kanniyākumāri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vikas_612
    vikas kumar (@vikas_612) reported

    @ACTFibernet @ACTFibernet Internet has been down for more than 30 hours, and office work is badly affected. No follow-up call or proper update has been provided. This is really bad service and is seriously impacting my office work. Ticket No: SR10280406243134

  • Gokusux
    Raghava (@Gokusux) reported

    @ACTFibernet Have important calls today and the service is down, raised a ticket and they said it will get resolved by tomorrow morning. So, i just have to take a leave cause of your delayed service? Pathetic experience! Ticket : SR10280508822924

  • Arjungopalan
    Rajagopalan Baskaran (@Arjungopalan) reported

    @ACTFibernet Same complex with multiple ACT connections here. Only our connection is not working. Why is it taking so long for your executives to resolve it?

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet Guess what? In next 2 days, the wifi is again down and ticket has been reopened SR11080445550744 Seriously @ACTFibernet is this your service? Wifi down count now rose to 3 this month! Extremely frustrating!

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Issue is still the same.

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet just spoke to customer care, literally she don’t how to speak and when I asked about ETA for my Internet issue she has no answer just and poor service day by days it getting very bad, Internet is not working from yesterday

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet By what time is the technician expected to come and fix this issue?

  • LakshmiprasadM7
    Lakshmiprasad Marada (@LakshmiprasadM7) reported

    @ACTFibernet Pathetic service. If you can't provide a good service close down your shop. Not even a single guy in your organization is worth their pay. Never seen an irresponsible people

  • kashipboyina
    kashipboyina (@kashipboyina) reported

    @ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...

  • nandakumarkesh
    nandakumarkesavan (@nandakumarkesh) reported

    @harintiwari @JioCare Go for @ACTFibernet ..... Jio will never solve your problem within 5 days... There won't be internet for min 30 days in a year...

  • abs_suresh
    Suresh Abs (@abs_suresh) reported

    Hello @ACTFibernet @FiberAct Internet is not working for last 3 days and assigned engineer not picking the call, tried more then 50 times. Worst service. Ticket# - SR10380421311224

  • shivamg0902
    Shivam Garg (@shivamg0902) reported

    @ACTFibernet @FiberAct Very poor service

  • AdityaKrishAK94
    Aditya Krishna(AK) (@AdityaKrishAK94) reported

    @ACTFibernet taking 24 hrs to resolve an issue? Why so long

  • PraharshY
    praharsh (@PraharshY) reported

    Very disappointing experience with ACT. Installation itself was a hassle with multiple follow-ups, and the WiFi keeps going down frequently too.@ACTFibernet

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service

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