ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
Check Current Status
E-mail
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 60 |
| Hyderabad, TG | 39 |
| Chennai, TN | 36 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 3 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mumbai, MH | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
AniRude
(@Anirudh_RP) reported
@ACTFibernet internet has been down since last night, and your customer care aren’t responsive! Causing serious inconvenience. SR10264808057674
-
Samarendra Hota
(@SamarendraHota) reported
@ACTFibernet Pathetic service from you. Internet down in Semmanchari, Chennai since 1600 hrs. When I called customer care they have no way of transferring my call to supervisor. Better to change service provider.
-
Atul Sharma
(@AtulSha51370597) reported
@ACTFibernet It’s been 9 hours how’s. Am I getting the internet or not?@KTRTRS sir help we are working from home, with our notice we can’t loose hours of internet.
-
Atul Sharma
(@AtulSha51370597) reported
@ACTFibernet @KTRTRS They internet connection is lost again since 2 hours now. Raised the ticket - SR10164805356834. It’s my working day. Can you fix the problem as soon as possible?
-
Atul Sharma
(@AtulSha51370597) reported
@ACTFibernet This happens every week. I have been asking for a permanent fix. What is the challenge?
-
M Samson abhishek
(@iamsamabhi) reported
@ACTFibernet May the ACT fiber net be providing the best product in the country, but worst at giving the quality service to it's customers. From past 10 days almost everyday I'm raising a complaint and your guys are closing it without resolving... Wah wah... What a service
-
syed sohail
(@syedsohail707) reported
@ACTFibernet my service got suspended due to non payment of bill i paid through upi got confirmation of receipt but account services not active kindly look into this matter A/C no - 101603684297
-
Ankit Mishra
(@annki7) reported
@ACTFibernet my complaint it is SR10264766874372 It was supposed to be solved by may 9, but still have no solution. Your customer care team just tells we will fix tomorrow but nothing happens. What kind of service is this?
-
K V D K PRASAD
(@kvdkprasad) reported
@ACTFibernet @ACTFibernetHYD my service is also down now since yesterday night SR10164809105594
-
sharadattal
(@sharadattal1) reported
@ACTFibernet 9885216231 is my no. Aftr so many complaints still problem is not resolved.. when ever i call n complain to customer care thy say ur problems will be solved soon. Frm last 2’months facing same problem
-
Ravi kumar
(@raviie85) reported
@ACTFibernet internet not working
-
Phone Stein
(@SteinPhone) reported
@ACTFibernet I have already shifted my internet connection to a new house in Nov. But you have disconnected my internet connection saying I’m still in the old address and asking me if I want to reconnect. What kind of service is this? I’ve been without internet for 2 days. Fix it
-
Truly Indian 🇮🇳
(@IamAzizShaik19) reported
@ACTFibernet plz send technician .it see like wire is broken
-
adarsh
(@adarsh_L_murthy) reported
@ACTFibernet No service from morning , account number 102010953903 , won’t be able to take call request to raise a ticket and give the reference number
-
Ayush Goyal
(@letsberealayush) reported
@ACTFibernet internet down since evening in Hyderabad. No customer service response or no intimation from ACT about the downtime. Pathetic
Check Current Status