ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• hariharan (@hariharanr65) reported an hour ago

  @ACTFibernet Still the issue is not resolved. For the past two days there is no internet and tickets are being closed without solution. Worst experience ever. People don't go with ACT in future.

• hariharan (@hariharanr65) reported 11 hours ago

  @ACTFibernet Details shared through dm. Resolve the issue immediately. Already time is running without internet . Big problem for a WFH category.

• hariharan (@hariharanr65) reported 11 hours ago

  @ACTFibernet . From yesterday evening internet issue in coimbatore. Ticket was closed without resolving. No proper response over tickets and thru app. Keeps prolonging with the time to close or to resolve. Completely very disappointed with the response and resolve with issue.

• Sikander Zaid Khan (@Rinne_Rebirth_) reported 12 hours ago

  @ACTFibernet worst service ever

• Sikander Zaid Khan (@Rinne_Rebirth_) reported 12 hours ago

  now this month it's getting disconnected on a daily basis wt ******** is even going on when I call your ****** up customer service they disconnect the call in mid day and don't even call back is this wt we pay for @ACTFibernet

• Bharat Ka Sikh (@BharatKaSikh) reported 13 hours ago

  @ACTFibernet Absolutely pathetic service. Biggest regret choosing ACT. Stuck only because I paid in advance — switching the moment my plan ends. Don’t waste your money here. 👎

• Prashit Prakhar (@prashitprakhar) reported 13 hours ago

  @ACTFibernet Internet dropped during power cuts despite router backup. ACT technician made it worse-now no internet at all. Raised 1 ticket, they created 3, no resolution. Blamed socket & told me to get electrician. Customer care is of no use. @DoT_India @TRAI #jagoGrahakJago

• Prashit Prakhar (@prashitprakhar) reported 13 hours ago

  @ACTFibernet Internet dropped during power cuts despite router backup. ACT technician made it worse—now no internet at all. Raised 1 ticket, they created 3, no resolution. Blamed socket & told me to get electrician. Called cust. care, but of no use. #PoorService

• Tapan Das (@Tkd94Tapan) reported 15 hours ago

  @ACTFibernet Third class service provider

• Vanika (@missmcfloat) reported 15 hours ago

  @ACTFibernet so disappointed. No WiFi at home since 5 days now. There is absolutely no response from your customer care. Worst service ever. Im immediately porting to another platform.

• MITHRAN (@mithran148) reported 15 hours ago

  Your service is worst… I registered a complaint yesterday.. Till now it is not resolved.. Service engineer didn’t pick my call.. What kind of service is this? Every 3 months I faced a same problem.. @ACTFibernet

• Siraj Shaikh (@sirazzzz) reported 16 hours ago

  @ACTFibernet I didnt receive a single call….. please prioritise the resolution ……

• Ashutosh Shukla (@ashutoshdshukla) reported 16 hours ago

  @ACTFibernet UNACCEPTABLE!Despite closing my complaint(Ticket SR10376277657174),I received multiple harassment calls yesterday demanding payment of UNAUTHORIZED Rs 4307.59/-.This amount still shows in my app without resolution. Stop this harassment and fix my billing immediately!

• Chamandeep Singh Kapoor (@NanakFarms) reported 18 hours ago

  @ACTFibernet my internet is not working kindly check and update thanks

• Zamy (@missing_smilee) reported 19 hours ago

  @ACTFibernet If internet stops working on Monday, somebody will visit after 5-6 days to see what's the issue, even after filing a complaint. Visiting client's home is v difficult for them hence, they try to provide troubleshooting update on call and put it on customer "keep gates at home open

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