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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 29
Chhindwāra, MP 8
Delhi, NCT 2
Ahmedabad, GJ 2
Chennai, TN 20
Bengaluru, KA 32
Coimbatore, TN 4
Visakhapatnam, AP 2
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samiamsamiam68
    Iamtheright (@samiamsamiam68) reported

    @ACTFibernet the worse service in Delhi. Devansh Balyan a technician never shows up after taking jobs. Maybe he is sabotaging Act. Internet down repeatedly but no action. #internetDelhi

  • Laks_1996
    GODLIKE OP (@Laks_1996) reported

    @ACTFibernet It's been two days since we lost internet connectivity and no proper service to restore. SR10179879156154 FYI

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet So the internet provided by @ACTFibernet to your home is dependent on someone who might just cut the power and the internet to your home. I have had local wifi and other brands wifi as well but never heard of such dependency of power on random person.

  • pradipdabhi
    Pradip Dabhi (@pradipdabhi) reported

    @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??

  • Chiragrc94
    Chirag R C (@Chiragrc94) reported

    @ACTFibernet @ACTFibernet I’m still waiting for resolution. I have given all the details

  • Dhruv496
    Dhruv Sood (@Dhruv496) reported

    @ACTFibernet @ACTFibernet your regret will not solve my problem

  • Sandeep1Thota
    thota sandeep (@Sandeep1Thota) reported

    @ACTFibernet Hi Team, As per your promise on last reply thread, today is going to end the 72 hours. I am hoping today my issue might going to resolve!. Let's see. This is just a gentle reminder to the team to check from your side on my issue. Thank you in advance.

  • amipaulomi
    Paulomi (@amipaulomi) reported

    @ACTFibernet What's the point of even asking for your customer's preference for relocation date in relocation form when you are going to decide the relocation date by yourself, not understanding the customer's situation? Your feedback form is not working either.

  • furious_kopite
    Rishabh Gambhir (@furious_kopite) reported

    @ACTFibernet @ACTFibernetHYD SR10178879872976 Your router is lying within my premise for last 3 months after disconnection. Multiple followups on email, call and what not, but no resolution. I am throwing away your routers today if no one comes to pick it up.

  • pra17th04am
    Prathmesh Surve (@pra17th04am) reported

    @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30PM the same day. It was then pushed to today 10AM, still not resolved. Support is now saying it will be resolved by 9 PM @ACTFibernetHYD

  • Arbazkh97728623
    Arsk Ken (@Arbazkh97728623) reported

    @GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.

  • itsmesrinu1
    sri (@itsmesrinu1) reported

    @ACTFibernet given to us is this your Area Tecnical person Mr.Ramanan 500043 is our Pin Code and he says due to VPN connection it will come slow i use VPN only for SAP after that i close it ,for some other purpose also i am facing this slowness kindly resolve this or i will shift to others.

  • MohdZub65084989
    Mohd Zubair Mohiuddin (@MohdZub65084989) reported

    @ACTFibernet Whether you focus or not ....idc... If you do not give service then return my amount... I will wait till tonight. Otherwise tomorrow I need my money back

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