ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 89
Chennai, TN 37
Hyderabad, TG 32
Coimbatore, TN 4
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 3
Kolhāpur, MH 2
Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Tanjore, TN 1
Ahmedabad, GJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Iamcezane Cezane - Towns Blue Eyed Boi😎 (@Iamcezane) reported

    @ACTFibernet Kindly Recruit a good employees i order for a beat quality and productive work.. Dinesh Name guy called me around 20:29 pm for an issue but without my permission he has changed my password or wot from the back end... My registered number - 9652336028

  • Iamcezane Cezane - Towns Blue Eyed Boi😎 (@Iamcezane) reported

    @ACTFibernet #act Kindly Recruit a good employees i order for a best quality and productive work.. Dinesh Name guy called me around 20:29 pm for an issue but without my permission he has changed my password from the back end... My registered number - 9652336028

  • m4messi Messiah (@m4messi) reported

    @ACTFibernet why are you guys resolving the ticket without solving the issue? It has happened twice over past 2 days without any action.

  • pri4mahesh_g MAHENDRAN G (@pri4mahesh_g) reported

    @ACTFibernet @TRAI heights of service, act executive has failed to disconnect the connection post my request and I have been charged for rental which I haven’t used, still the bill outstanding shows as ₹546.30 for no error from my end. No call backs or closure done yet

  • Muzzukaiff Muzamil ahmed (@Muzzukaiff) reported

    @ACTFibernet It's been frustrating bullshit service from many past days connection was up n down after multiple complaints no one is visited today The connection is not working from morning... If u PPL not able to help please tell me to jump to other broadband😡😡😡😡

  • AlizaVirani3 Aliza Virani (@AlizaVirani3) reported

    @ACTFibernet Extremely disappointed. Had requested for a new connection. The man (Omer) came, "attached the wire" and left. There was a configuration issue. He said it'll take time. He requested that since I have a short use purpose, I could connect it manually, everytime.

  • MayurCule Mayuravel (@MayurCule) reported

    @ACTFibernet HI, my ticket number is SR10366784634094 , could you please help as I'm unable to WFH. Please give me an update

  • ChanderSBansal Chander Sheel Bansal (@ChanderSBansal) reported

    @ACTFibernet Even after more than 6 hours and despite assuring to restore connectivity by 7pm, my internet is still not working.

  • PuttallaT Puttalla Tulasi (@PuttallaT) reported

    @ACTFibernet @ACTFibernetHYD I have one VAS concern, while doing activation its shows that VAS will be add on next month bill but bill is generated its worest service guys better close your act immediately shameless policy ...I need callback immediately

  • thesidhuroy Siddhartha S Roy (@thesidhuroy) reported

    @ACTFibernet why do i have to tweet at least once a month for no internet? Is this okay as per your service standards? If you're unable to provide uninterrupted service, tell me, there r other providers in Bangalore, who r cheaper! For now plz restore service. SR10266785631394

  • NikilBisht Nikhil Bisht 🇮🇳 (@NikilBisht) reported

    @ACTFibernet : Internet is not available from last 16 hours or more. This is pathetic service and unacceptable. It is same issue for the whole society using ACT services. Are you serious in this Business? Please fix it ASAP. Complaint Number: SR10266788235394

  • ReemaRodrigues8 Reema Rodrigues (@ReemaRodrigues8) reported

    @ACTFibernet @ACTFibernet There is no internet for about 16 hrs in my area. Please fix it asap

  • koppunaresh naresh koppu (@koppunaresh) reported

    @ACTFibernet I am facing internet issue frompast 3 days . No response from Act fiber net My ticket number is SR 10166769659974... please resolve as early as possible

  • sumanth_0193 Sumanth (@sumanth_0193) reported

    Hello @ACTFibernet any plans of expanding the service. Been a year listening to same statement the server box is full waiting for approvals Any plans of approval or atleast refund my money @ACTFibernet Account No: 101450262057

  • abhiven92 Abhishek (@abhiven92) reported

    @ACTFibernet Without my knowledge the ticket has also been closed- SR10166786399534. I have responded that the issue has not been closed to the number but it says no ticket is available.

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