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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 32
Delhi, NCT 4
Guwahati, AS 1
Greater Noida, UP 1
Hyderabad, TG 31
Chandigarh, CH 1
New Delhi, NCT 4
Chennai, TN 19
Chhindwāra, MP 8
Ahmedabad, GJ 2
Coimbatore, TN 4
Visakhapatnam, AP 2
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • akshathkr
    akshath.k.r (@akshathkr) reported

    @ACTFibernet What the hell again and again? So much internet issues. Not even a single month you have provided good services... Everything issues only from your service provider. I have paid bills on time and still have to go through so much crap from you. Stupid Shame on you.

  • GeorgeRoshanmba
    Roshan George (@GeorgeRoshanmba) reported

    @ACTFibernet ACT Team and Nodal Officer, This is a formal complaint against ACT on the unauthorised shifting of internet connections in SOBHA ROYAL PAVILION, Bangalore. These connections were tampered and moved from the 4BHK to the 3BHK side of the society without prior notice.

  • Shant057
    Shant Kumar (@Shant057) reported

    @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

  • FiZbQ
    i@m (@FiZbQ) reported

    No internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . SR10179919423024

  • Dishant9654
    Dishant Yadav (@Dishant9654) reported

    @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

  • DetaniVipin
    Vipin Detani (@DetaniVipin) reported

    If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet Internet not working please provide pro rata rebate until fixed and working

  • ravi4354
    Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported

    @ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT

  • premdubey3031
    Prem Shankar dubey (@premdubey3031) reported

    @ACTFibernet My connection is not working for account number 102699848225. Internet is completely down and causing inconvenience. Please resolve this issue ASAP.

  • parasrj
    RideshJagirdarPress (@parasrj) reported

    @HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution

  • ravi4354
    Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported

    @ACTFibernet @ACT what kind of service is this ? ,I have made payment for 3 months service before making connection your person refuses to give the receipt Assetz sun &Sanctum Battarhalli Banglore 560049 @ACT

  • Madtitan08
    Tay (@Madtitan08) reported

    @ACTFibernet Either give the service today before 4PM or disconnect,or I shall file a compliant in National Consumer Helpline.Regards,your Harassed customer .

  • ShaijuR12
    Shaiju R (@ShaijuR12) reported

    @ACTFibernet Very poor experience with @ACTFibernet. 2days back I was facing internet not working issue. Now again I'm facing the same issue every month the same issue again and again Kindly escalate and fix ASAP SR10280007865474 open SR10279969999424 SR10279715710224

  • rishidoc98
    Dr Rishi (@rishidoc98) reported

    @ACTFibernet @ACTFibernet it has been more than 3 days , no field person has come and attended the issue , there is no resolution at all , requesting you to attend it on priority and restore my connection

  • ratheetweets
    ratheesh (@ratheetweets) reported

    @ACTFibernet Facing issues with my connection since afternoon. Please have a technician come and look. No response on calling the number.

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