ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 87
Chennai, TN 35
Hyderabad, TG 25
Coimbatore, TN 4
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Thanks to Utkash for coming down in rain and saving the life! Just bec of him i am letting go my request to go another operator!

  • Vinodss33 Vinod Singh (@Vinodss33) reported

    @ACTFibernet Any update on this. Pls resolve it as soon as possible. How come your service has become so pathetic. Also your customer care number is not getting connected. How do I contact you. Kindly help team. Speer it up

  • _abhiarya 𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂 (@_abhiarya) reported

    @ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet

  • zizouwiz Harry (@zizouwiz) reported

    @ACTFibernet Why is your internet very slow man? Your customer care service never connects to representative and even if it does you have a standard “restart the modem” reply. Sort yourselves out guys!

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet Its been 2 hours no call or resolution !

  • sharmapal Rakesh (@sharmapal) reported

    @ACTFibernet The internet is not working since morning unable to continue with my work and my kids are not able to attend online classes please look into this issue at the earliest

  • Shafeeq13181567 Shafeeque (@Shafeeq13181567) reported

    @ACTFibernetHYD @ACTFibernet I am trying to call customer service and no response.please help asap 9985545606

  • thepetitedamsel Sulo L. (@thepetitedamsel) reported

    @ACTFibernet Every time one of your technicians visit to setup or do whatever at our building, existing connection is ALWAYS disrupted! Why do they even touch other connections. Work and meetings are interrupted so often because of this. Please fix it! Fast! SR10261943273262.

  • Vicky11812784 Vicky (@Vicky11812784) reported

    @ACTFibernet SR10261916649762 - Why did he leave without fixing ? Is the way you behave the customer ?

  • ETbroughtushere Santosh (@ETbroughtushere) reported

    @ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you.

  • Manindra_S Manindra Surat (@Manindra_S) reported

    @ACTFibernet - Care of worst customer service. I have raised SR10161864617184, 585129094, 574718952 & 2 more tickets for a simple transfer of ownership. Due to your lethargic staff who cannot enter a name correctly from Aadhar card, i am being forced to pay 500 additionally.

  • ravidhingra_ Ravi Dhingra (@ravidhingra_) reported

    Internet not working since 11am, for customer support, bots responding on chat just mentioning registration of service request, no way of knowing the status @ACTFibernet #internet #broadband

  • saikirantvs saikirantvs (@saikirantvs) reported

    @ACTFibernet @ACTFibernetHYD @ACTFibernet you guys said you will provide update no update or resolution. Refund my money if service cannot be provided. 5th day without internet

  • Suresh_gowda22 ŠŰŘĘŞH ĢØWĐĀ (@Suresh_gowda22) reported

    @ACTFibernet My Internet were not working from Saturday afternoon I just raised a ticket an field agent just came and checked and went still now my connectivity was not got ready if I call there customer care they will till in 24 hrs it will get cleared (2/3).

  • 401e72aa376d498 kalyanram rajamani (@401e72aa376d498) reported

    @ACTFibernet I have accidentally subscribed to two streaming platforms and the payment for them is only auto renewal and I would like to cancel their subscription

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