ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 21 |
| Hyderabad, TG | 13 |
| Coimbatore, TN | 2 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham Patel
(@Shubham09611034) reported
@ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.
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S B
(@SB170196) reported
@ACTFibernet Ticket Number SR11064023831133. Been over 20 days since i have raised a request for upgrade to 1GBPS plan. Sick and tired of all the false commitments by you people. The services have good from bad to worse. Such a disappointment..
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Ganesh Vijayarangam
(@GVijayarangam) reported
@ACTFibernet Do you have an ETA for the network outage in Rajajinagar Bangalore? The internet has been down all day
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Shubham Patel
(@Shubham09611034) reported
@ACTFibernet Hi @ACTFibernet, Please fix the issue.
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Manish@Ek Maukka AAP Nu
(@manishsr08) reported
@ACTFibernet phone and after listening all the problem statement they put my call on hold and after 10-15min it was disconnected and this was repeated 3 times, then finally i have decided to put all the matters here...Ur team not informed about any downtime for this transfer..
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Vanshika Bassi
(@Vanshikabassi96) reported
@ACTFibernet SR11064176885864 I have raised a request for connection relocation. Contacted customer support twice, but no resolution has been provided yet. Would appreciate if you can provide a quick resolution!
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Manish@Ek Maukka AAP Nu
(@manishsr08) reported
@ACTFibernet activity and then now they are saying REF ID.SR11064192267710 has been created and it will be resolve by 23rd Feb. Now you give my one answer how can Name transfer can stop any running internet connectivity. I am also Network Consultant and can someone please explai
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Shubham Patel
(@Shubham09611034) reported
@ACTFibernet @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.
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Shubham Patel
(@Shubham09611034) reported
@ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.
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Karthik Gangadaran
(@Karsracer86) reported
@ACTFibernet team your service sucks in this week itself my internet connection is lost for 2nd time. Still no one is turning up to check on it. In past 2 months i have raised multiple complaints still no fix. My Account no 103016163083
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Shubham Patel
(@Shubham09611034) reported
Hi @ACTFibernet, Please fix the issue.
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Kachi
(@kachikarthik) reported
@ACTFibernet Thanks @ACTFibernet ,the issue got resolved
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Aejaz Patel
(@AejazPa99222549) reported
@ACTFibernet 3 months completed but still no action....😡 I don't know still how many days will you take to resolve this.. Do 1 things send me your contact number, so that i will call you... Because if i leave it upto you then it will take 3yrs or more.. Shame on your customer service..
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Shubham Patel
(@Shubham09611034) reported
@ACTFibernet @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.
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Nishanth
(@NishanthNS_97) reported
@ACTFibernet and @ZEE5India are pretty pathetic. I've tried disconnecting my Zee5 membership for 6 months with no success. I've asked ACT guys to do it on my behalf as they charge me Rs. 99 every month for it when I've requested multiple times to cancel it.