ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 88 |
| Bengaluru, KA | 135 |
| Chhindwāra, MP | 81 |
| Chennai, TN | 76 |
| Mumbai, MH | 4 |
| Delhi, NCT | 7 |
| New Delhi, NCT | 5 |
| Kolkata, WB | 1 |
| Pune, MH | 1 |
| Vadodara, GJ | 1 |
| Visakhapatnam, AP | 5 |
| Coimbatore, TN | 9 |
| Jaipur, RJ | 4 |
| Warangal, TG | 1 |
| Osmanabad, MH | 1 |
| Erode, TN | 1 |
| Madurai, TN | 3 |
| Kallakkurichchi, TN | 1 |
| Kanpur, UP | 1 |
| Trichūr, KL | 1 |
| Ahmedabad, GJ | 2 |
| Pathanāmthitta, KL | 1 |
| Jodhpur, RJ | 1 |
| Vijayawada, AP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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செம்பியன் (@SempianOfficial) reported@ACTFibernet Worst customer care experience. Activating a high-end plan without the customer’s explicit consent is unacceptable. Charging consumers for services they never agreed to is nothing short of taking their money unfairly.
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Anvesh Nelluri (@anveshnelluri9) reported@ACTFibernet How many days do you need to resolve this? My work is hampered because of this and I don't want anyone to suffer like me and never recommend it to anyone.
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The South Indian (@cBeyondObvious) reported@ACTFibernet @ACTFibernetHYD I had taken 6 months subscription .paid 7500 in advance on promise that if I don't like the connection, Money will be returned. Act kept disconnecting and threw me out of meetings. I raised complaint but no refund. It's a scam guys. @kapsology
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Sriram Sridharan (@z1000i4) reported@ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.
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Jagjit Singh Sikka (@w4rriorSaint) reported@ACTFibernet Are u going to give my money back for the time internet is down?
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Prabhu Sreenivasan (@1979Prabs) reported@ACTFibernet The problem is not your resolution timeline ! It’s pathetic behaviour of your service engineer and relationship person - they don’t have the courtesy to call or answer
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Cricketcircle (@Cricketcircle07) reported@ACTFibernet I already have firestick why would I use your setup box if you can't provide live tv channels. It's very bad service and support.
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Fringe Element (@OfficeOfSA) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Absolutely ****** service. Can’t fix a wire in 24 hours!
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Jay Arora (@jay_arora973) reportedI thought Airtel was giving horrible wifi services but I don’t mind biting the bullet by admitting my mistake that if you are opting for @ACTFibernet then you will crying for the time you have subscribed to their most pathetic, 3rd class services. DON’T EVER GO FOR @FiberAct
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Probiotic (@sun1385) reported@ACTFibernet @jagograhakjago With competition like Jio and Airtel, how will you survive with such pathetic service? And then blame big businesses for lost customers.
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ryshab (@ryshab07) reported@ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered
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Sriram Sridharan (@z1000i4) reported@ACTFibernet Your ground team came at 8:30 at night, said that they couldn't even find where this break was and that it would be easier to search at night. Implying that they didn't even bring OTDR metres and relied on VFLs, and of course, still no resolution and we're 84 hours in.
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Vinod Anand (@VINODHANAND) reported@ACTFibernet Don’t know if so much efforts are needed from a customer to start the refund process? It can always take 2 weeks, but i was informed the process was never imitated after me calling thrice. Makes me think some fraud sales person took my money.
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karthik valluri (@vamsivallurik) reported@ACTFibernet Please cancel my subscription and take your wire. I am fed up. I am notifying one month before. I already paid till September. So don't generate any bill. Cancel it
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Cracked (@crackedotdev) reported@ACTFibernet , this has to be one of the most frustrating customer support experiences I've had. It's 2026, and my internet has been down for more than 12 hours. There are no storms, heavy rain, or any weather-related issues in my area, yet there's still no clear explanation.
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