ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 22 |
| Hyderabad, TG | 10 |
| Pune, MH | 3 |
| Visakhapatnam, AP | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Coimbatore, TN | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chapman Dorset
(@chapmandorset) reported
@ACTFibernet @jagograhakjago I've been a customer for the past 13+ years. Connection has been down since 25th August 2025 with no ETA in sight. Failure to provide service is illegal right? SR10176784408244
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Renewable Fossil
(@Infin_Monkey) reported
@ACTFibernet 7 days of no internet. 6 days after raising a ticket no one responds. The guy whose number your app gives won't even lift calls. Pathetic sevice. All other networks in my area restored service.
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wonderbaloon
(@wonderbaloon) reported
@ACTFibernet I am a recent purchaser of your internet connection service. As per the package details, I was promised access to Amazon videos. However, despite paying for the subscription, I have not been granted access to Amazon videos.
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pavankumar
(@PavansDream) reported
@ACTFibernet SR10176783160464 Still issue not resolved , such a worst experience
-
nawab Khan
(@Azizshu147Aziz) reported
101761991967 Internet is not working The red light in the router is telling send technician quickly Chandrayangutta address. @ACTFibernet @jagograhakjago
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Raghavendra Rao
(@RRao_1505) reported
@ACTFibernet SR10176882194744 what is the status? First of all this SR itself wasnt generating from your stupid app which was down. Im unable to use Internet since last 6 hours!!! Please escalate
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Harini Chodagam
(@HariniMuppalla) reported
Hello @ACTFibernet, it has been 4 days the internet is out and your team has stopped responding, we dnt even come in the way of Ganesh Idols. How do we function at offices with such worst connectivity? @saitej
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Rakesh
(@dmyst3ri0us) reported
@ACTFibernet SR10176707382304 it's open since last 12 days still no resolution #nointernet #worstservice #ACTFibernet
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Prajith P.S
(@PrajithPS) reported
Hey @ACTFibernet, of late ur connection has frequent disruptions affecting entire housing society & resolution timelines r ridiculously long. Internet disconnected today morning & ur service support personnel confirms fixing it by tomorrow evening!!! Will you refund our bills?!
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Manikanta Sriram
(@manikanta_s98) reported
@ACTFibernet Shameful service. No proper response from customer care. Raised a ticket in the morning, ETR given as 9 PM and still no update. #SrinivasRaoPVV better step down as CEO.
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Durga prasad Reddy
(@durgapp1) reported
@ACTFibernet It's been 8 days,please take this issue priority or else I need to go with other resources
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Manikanta Sriram
(@manikanta_s98) reported
@ACTFibernet @ACTFibernetHYD SR10176873739754 ETR provided was 9 PM and it is 10 PM now no update and no proper customer care as well to respond. Not gonna continue my plan anymore. I’m not paying a single rupee for the next month 4 outages in a month with no updates
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Vishal Jatoth
(@Vishal_Jatoth) reported
Enough is enough, @ACTFibernet. After days with no resolution, zero real support, and only automated replies, I’m done. I want my subscription cancelled and a full refund for this period of no service. #ACTFibernet #CustomerSupportFail #ActfibernetHYD
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Mohmed Amjadulla Baig
(@amjadullabaig) reported
@ACTFibernet It has been more than a week since I complained but no one called nor resolved the issue (SR10176798872066 and SR10176791575304). Even escalated the issue to the nodal officer but no response. Is this the way you treat your customers . Very bad management.
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Mohamed azam
(@mdazam4466) reported
@ACTFibernet- Since all fraud activities you people have induced on me - really No one ready to clear my issue,Now blocked my email ID- why so coward you were proceed for legal action let's see - ACT wat going to do with me