ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 85
Chennai, TN 36
Hyderabad, TG 26
Coimbatore, TN 4
New Delhi, NCT 3
Mumbai, MH 3
Kolhāpur, MH 2
Lucknow, UP 2
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kushagra_misra kushagra misra (@kushagra_misra) reported

    @ACTFibernet ur staff continues causing nuisance in my internet connection. I have raised more than 7 complaints for the issue within week. Ur staff keeps on removing my internet connection. I have no other option to involve consumer forum now @consumerforum_ @consumerForumCF

  • qNkHQdDnzUXMKZX சுந்தர் பெருமாள் (@qNkHQdDnzUXMKZX) reported

    @ACTFibernet How many days it will take to solve the problem, and it is happening regularly, not able to wfh because of your poor network. this is not fine making adds like best network but didn't provide any reason for the issue still.

  • lpavendhan Pavendhan (@lpavendhan) reported

    @ACTFibernet I’ve shared the details via private message. I’ve been contacting customer care for hours earlier, nobody gave a promising resolution. And I’ve been trying to reach them for few hours now but nobody is reachable. Why are they calls not being addressed by any person responsibly.

  • VarunOakBhakay Varun Oak-Bhakay (@VarunOakBhakay) reported

    @ACTFibernet Facing issues with my internet connection. How do I get in touch with your reps to have it resolved at the earliest?

  • lpavendhan Pavendhan (@lpavendhan) reported

    Incredibly worst service. I’ve been contacting customer care since yesterday and the issue was said to be resolved by today. But no proper response, no proper contact information, no proper assist on the issue. Ticket went past the deadline but issue still persists. #ACTFibernet

  • Saikiran9703476 Sai kiran (@Saikiran9703476) reported

    @ACTFibernet ,too worst services. Every week I need to raise one complaint.

  • ChennupatiUday Chennupati Uday Bhanu (@ChennupatiUday) reported

    @ACTFibernet Internet not working have an meeting in an hr complaint raised Your ACT Fibernet Ticket no: SR10165918673444 has been registered. Our team will ensure fastest possible action Hope will be solved

  • vipin26786200 vipin (@vipin26786200) reported

    @ACTFibernet My account has been suspended without any reason and your team has changed my plan without my consent. I am chasing from last 3 day. @ACTFibernet worst internet service provider.

  • KautilyaTweetz Manju (@KautilyaTweetz) reported

    Don't go for @ACTFibernet worst network

  • meparikshit Parikshit Pathak 🇮🇳 (@meparikshit) reported

    @ACTFibernet , Facing severe speed issues. The package is of 150 Mbps but I don't even get 50mbps speed. Your chatbot is useless. There is no option to create a ticket from tbe app. Need this issue to be fixed immediately else give me a refund.

  • Tushaarmaa तुषार (@Tushaarmaa) reported

    @ACTFibernet hello sir/madam Why doesn't ACT fibre net provides bill of the payment made. I made payment for internet connection of Rs 7500(approx) and till date haven't received the bill for the same. What a pathetic service you are giving. (1/2)

  • veerreshr Veeresh (@veerreshr) reported

    @sayan_nide @ACTFibernet I can see the frustration 🤧, same happened to me, but with @BSNL_KTK . Local guy didn't even lift the call, and I called the service centre twice, both the times these guys cut the call in middle.

  • sayan_nide Sayantan Saha (@sayan_nide) reported

    @veerreshr @ACTFibernet @BSNL_KTK Man this is so damn frustrating. 🤬

  • saisandeep1811 Sai Sandeep (@saisandeep1811) reported

    @KautilyaTweetz @ACTFibernet Frequent disconnections from the first month Jio ki shift ayipoya Oka issue ledu

  • sayan_nide Sayantan Saha (@sayan_nide) reported

    Now the engineer is not even picking up the call anymore, and the whole we were not able to work at all. We couldn't even attend important meetings. Is this the kind of service you provide @ACTFibernet ??? #ACTSucks

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