ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 90
Chennai, TN 38
Hyderabad, TG 33
Coimbatore, TN 4
Lucknow, UP 4
New Delhi, NCT 3
Mumbai, MH 3
Kolhāpur, MH 2
Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Tanjore, TN 1
Ahmedabad, GJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sayed1686 Sayed Ahmed (@Sayed1686) reported

    @ACTFibernet - I am from chennai with ACT for 6months plan, my internet is not working since 5 days and have a heavy loss due to this. Can i still believe your team will fix it? Nobody attends the tickets. Should i switch to other SP to keep my work going on in this case?

  • vishalw28 Vishal Wagh (@vishalw28) reported

    @ACTFibernet No try nothing.... Act is bullshit.48 hrs it was down the. Hardly work for 9-14 hrs again it's down. Need to say goodbye

  • mueenpasha7 mueen pasha (@mueenpasha7) reported

    @ACTFibernet Still I'm waiting for your call and this issue is not resolved and ur my service ticket is resolved automatically. What kind of service is this I'm i paying Act bill for this issue and who will pay for my loss.

  • keepcalmandping 𝗝𝗲𝗲𝘁 𝗞𝘂𝗹𝗸𝗮𝗿𝗻𝗶 (@keepcalmandping) reported

    @ACTFibernet I have requested to terminate my account 101648355004 for so many times but you keep calling from different numbers for making the payments. Pls STOP!!

  • madhulucky225 Madhu Kumar (@madhulucky225) reported

    @ACTFibernet As of now 12 hours completed. Still no response. Worest customer care and team.

  • anwarsyed123451 Syed Anwar (@anwarsyed123451) reported

    TICKET ID- SR10265443096734. WHEN Net Will Be Back , Pathetic Service ,No Internet From Morning! @ACTFibernet

  • VivinSamuel Vivin Samuel (@VivinSamuel) reported

    @jellayfish_fry @ACTFibernet Noo! The issue was not even resolved but I received a text saying it was resolved. Have reopened it and waiting like a dog! I used to be proud of the services but now starting to hate it!

  • thecrowdstopper Prithvi Sinha (@thecrowdstopper) reported

    Hundreds of complaints everywhere and the same bot replies. It is really time for other ISPs to step up the space that #ACTFibernet is leaving by becoming obsolete in today's changed circumstances. They don't simply understand that INTERNET IS A FUNDAMENTAL SERVICE TODAY.

  • santosh_suknale santosh suknale (@santosh_suknale) reported

    @ACTFibernet I am done waiting for this issue to get resolved... this is just frustrating that you delay it despite charging me for shifting.

  • shubham78155436 shubham sharma (@shubham78155436) reported

    @ACTFibernet My internet is off for last 12 hours and as long I'm using your internet service this is longest time for redressal my response. As your loyal customer plz 🙏 resolve my issue ASAP My Ticket No:SR11765448773434

  • shubham78155436 shubham sharma (@shubham78155436) reported

    @ACTFibernet My net not working, plz resolve fast my Ticket No: SR11765448773434 Your loving customer

  • anwarsyed123451 Syed Anwar (@anwarsyed123451) reported

    @ACTFibernet It's 6 hours No Internet , Don't Copy and Paste Like an Idiot , How Much Time U Required To Repair

  • jaheer2232 j (@jaheer2232) reported

    .@ACTFibernet why your service men take almost a day time to rectify technical issues. This is 2nd time in 3 weeks. Do I have have to leave my office work because of your late services? Why you can't resolve a issue in 2 hrs or 3 hrs. Why do you need a full day? #actfibernet

  • AniltejaIm Anil (@AniltejaIm) reported

    After facing the issues with @airtelindia Xstream I took a new @ACTFibernet connection after sales person comitted me a offer. Worst part is after paying money and activating services with @ACTFibernet, the offer which sales person has given is not there . Worst worst

  • notquitemytmpo Terence Fletcher (@notquitemytmpo) reported

    @ACTFibernet I've had no internet for the past 5 days. I've raised 3 complaints and nothing is happening. This is totally unacceptable - I've been an ACT customer for more than 8 years now but I think it's time to move on.

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