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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 16
Chhindwāra, MP 1
Chennai, TN 18
New Delhi, NCT 3
Bengaluru, KA 34
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Coimbatore, TN 2
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SaheliS007
    Saheli Sadhukhan (@SaheliS007) reported

    @ACTFibernet Dear team, Please note still my plan has not updated as 1000 gb per month. As per your commitment i have closed the ticket but still not updated. Kindly look into this and help to update asap

  • BMumbaiwala
    Bhawani Mumbaiwala (@BMumbaiwala) reported

    @ACTFibernet Your customer care providers Mr Mahendra sharma has blocked my number.

  • nikkhil
    nikhil (@nikkhil) reported

    @ACTFibernet But how did the complaint get closed in the first place? Ivan, share the complaint details.

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

  • PanchaliDas4
    Panchali Das (@PanchaliDas4) reported

    @ACTFibernet 48 hours and still no resolution

  • doctorscalling
    siddarth (@doctorscalling) reported

    Worst service by airtel wifi. tall claims and cheating at peak. 20 calls b4 connection &now noone receives.shame on Airtel to cheat indians..if u need money then just ask, I'll donate ..don't steal An advice to all, switch to ACT asap @airtelindia @ACTFibernet @SunilBhartiMitl

  • samba_subra
    🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported

    @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

  • KondarajuP
    Kondaraju Pavani (@KondarajuP) reported

    @ACTFibernet @VFSGlobal Worst service ever with your customer service and services waste of being a loyal customer for years it’s time to chose the other services because of you caller on support and no offers for being 5years giving bland answers

  • hiniteshx
    NIK (@hiniteshx) reported

    @ACTFibernet I emailed your Nodal Officer and Appellate Authority and got no acknowledgement at all. Is everyone sleeping at ACT? What kind of customer facing company does not acknowledge emails? What a joke!

  • SunilBaitman
    Sunil Baitmangalkar (@SunilBaitman) reported

    @ACTFibernet Hope the issue will be resolved today. Else WFH will be a problem.

  • jayavijay29
    Jayavijay Jayavelu (@jayavijay29) reported

    @ACTFibernet is getting worse lately — constant speed drops, frequent outages, and never-ending delays in fixing issues. Even with LAN testing, the performance is all over the place. False promises and zero compensation for downtime — totally unacceptable service. #ACTFibernet

  • SocialCarmelita
    Carmelita Fernandes (@SocialCarmelita) reported

    @ACTFibernet I contacted the ACT Customer Care Divya at 2.15pm today for an OTT package but she was confused. How will I shift from Airtel to ACT if your Customer Care is difficult to communicate with?

  • ghprithviraj
    Prithviraj (@ghprithviraj) reported

    Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

  • SaheliS007
    Saheli Sadhukhan (@SaheliS007) reported

    @ACTFibernet Also i want know why the ticket was closed without resolving the issue???

  • DanielChris2000
    Daniel Christopher (@DanielChris2000) reported

    @ACTFibernet This is really pathetic. Can you even tell what's the reason for the delay? No. Do you even know what's happening? No. At this point I really need a refund. I do not want your service!

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