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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 89
Chhindwāra, MP 80
Bengaluru, KA 121
Lucknow, UP 1
Chennai, TN 78
Ahmedabad, GJ 4
East Delhi, DL 1
New Delhi, NCT 6
Ludhiāna, PB 1
Coimbatore, TN 8
Mumbai, MH 5
Delhi, NCT 6
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 4
Jaipur, RJ 1
Warangal, TG 1
Osmanabad, MH 1
Erode, TN 1
Madurai, TN 2
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Pathanāmthitta, KL 1
Jodhpur, RJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunshine_Soniya
    SS (@Sunshine_Soniya) reported

    @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

  • mohanapriyare
    MOHANA PRIYA (@mohanapriyare) reported

    @ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect

  • cskaushik88
    Kaushik C S (@cskaushik88) reported

    @ACTFibernet You can only be SORRY and not do anything about it. Ridiculous service. No point of escalation as well

  • DeoBhaina
    BHAINA (@DeoBhaina) reported

    The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

  • Tejeshpolavara1
    tejeshtej (@Tejeshpolavara1) reported

    @ACTFibernet Is this the way you treat the customers...I want this issue solve as soon as possible...

  • akash_8a
    Akash (@akash_8a) reported

    @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

  • deepu67
    Pradeep Raj (@deepu67) reported

    @ACTFibernet SR10381255919894 why am I having so much trouble with the internet for the past week?

  • Krishne34975677
    Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported

    @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.

  • VenkatGundasu98
    Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported

    @ACTFibernet It has been Pathetic experience from last 1 week using your ACT fibernet. I am not sure when it's going away and when it's working. And even after raising the ticket none of them are turning up to find the root cause of the issue. Highly disappointed with the service

  • Sidharth_74
    Sidharth74 (@Sidharth_74) reported

    @ACTFibernet I got this message, which is false - "We regret to inform you that your ACT Fibernet service has been disconnected due to Leaving City." I am not leaving city, I got fed up with frequent disruptions in service. Further mail says Current Due Amount: 8488.92, due for what??

  • Kritikaa014
    K (@Kritikaa014) reported

    @JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?

  • spacellp123
    bro (@spacellp123) reported

    @ACTFibernet @ACTFibernetHYD Net is very slow. Can u please look into it

  • deltawolfx
    Deltaowlfx (@deltawolfx) reported

    @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet We r nt getting any hlp 4m ur technicns. Evn thy r nt bothring for cust pain. Hw we will continue office without intrnt access? It is hppning evry couple of days but no permnt solns provided yet. Intead of drgging d issue. Ur technicns r also g8 they r alwys giving new reasns.

  • arun238
    tej (@arun238) reported

    @ACTFibernet Have raised ticket 20 days back but no response and called customer care everytime they say 24 hours , what's going on Worst service #actwifi #actfibernet

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