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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 72
Hyderabad, TG 62
Nellore, AP 1
Chennai, TN 38
Chhindwāra, MP 51
Mumbai, MH 4
Kolkata, WB 2
Lucknow, UP 3
Guntur, AP 1
Ludhiāna, PB 2
Vijayawada, AP 1
New Delhi, NCT 4
Coimbatore, TN 5
Ahmedabad, GJ 3
Tanjore, TN 1
Salem, TN 1
Bhubaneshwar, OR 1
Delhi, NCT 4
Kanpur, UP 1
East Delhi, DL 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • yudish_dsy
    nobody (@yudish_dsy) reported

    @ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

  • ksabnekar
    Krishnakanth Sabnekar (@ksabnekar) reported

    @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

  • Mohamme16541905
    Mohammed riyaz ali (@Mohamme16541905) reported

    @ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic

  • PESTAMlLNADU
    Padappadi Elaniswami (@PESTAMlLNADU) reported

    ACT cheap and enga neraya per sonanga nu athu podalam nu pathen..rendu per call pani enquiry pananga.. plan lam choose pani book panidalam nu 3 vaati call panen..rendu perum edukala👎👎 Booked Airtel Xtsream after that U lost a customer because of your poor cus care @ACTFibernet

  • SanjaySachdeva_
    Sanjay Sachdeva (@SanjaySachdeva_) reported

    I am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet

  • kingindnorth12
    Muthu Anand (@kingindnorth12) reported

    @ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday

  • ANMOLREY619
    ANMOL LAKHMANI (@ANMOLREY619) reported

    @ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet no Internet since the last 21 hours no update provided by the team ticket is open or no action is being taken did not receive any call from the company worst service ever will never ever recommend ACT to anyone

  • PESTAMlLNADU
    Padappadi Elaniswami (@PESTAMlLNADU) reported

    @Zenitsu1_45 @ACTFibernet Customer service >>>

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet No permanent resolution. Every few days there is an outage. 2 July, 20 August and now 25 August. #fail #actfibernet Pathetic service

  • ManishAggarwa11
    Manish Aggarwal (@ManishAggarwa11) reported

    @ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers

  • parthy_rk
    NOBODY (@parthy_rk) reported

    @RevanTalks @ACTFibernet Airtel.never go to jio

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet Here we go again...SR11081721954944 internet is down. Let us now wait and see what effect if any our last conversation has had.

  • rao_gnaneswar
    Gnaneswar Rao (@rao_gnaneswar) reported

    Unacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. ​Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport

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