ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 77
Chennai, TN 42
Hyderabad, TG 34
Coimbatore, TN 4
Lucknow, UP 4
New Delhi, NCT 3
Mumbai, MH 3
Kolhāpur, MH 2
Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Tanjore, TN 1
Ahmedabad, GJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rkc_ram Ram Kumar (@rkc_ram) reported

    @ACTFibernet Please cancel my booking of Enquiry No.110635800164, A/c No.110635815428 and refund my paid amount in my credit card account. Your sales Person committed for same day installation on 28th November but your installation technician saying that Port is not vacant. Why ?

  • Meghanath001 Meghanath (@Meghanath001) reported

    @ACTFibernet @KRISHNA83138665 They will take money and never refund if service is not available in area. It nearly 1 month my refund is not credited.

  • meghanadj Meghana Joshi (@meghanadj) reported

    @ACTFibernet internet not working now again(pin: 560060)....I just got the internet back yesterday after facing issues for 2 days and this happened again. This is the third time in last two weeks that I am facing this issue. I need this resolved ASAP!

  • Raghunaath6 Raghunaath (@Raghunaath6) reported

    @ACTFibernet My first experience with Act customer care team is horrible. My name was incorrectly registered by the ACT team and have asked them to update with correct name and regenerate the invoice with correct details since i opted for 6 months plan.

  • BannuWithLove bannu⁷ (@BannuWithLove) reported

    @ACTFibernet fix ur service 😠

  • ClickbySBhamidi Saraswathi Bhamidi : insta: @bhamidisaraswathi (@ClickbySBhamidi) reported

    @ACTFibernet when are you planning to respond? I got a call on 2 Dec, that your team will check and call back in 24hrs. Never received any call back in 24hrs. 4 Dec, the ticket was closed and when reached to your incompetent customer care, your representative disconnected +1

  • Sweaty__AF Sweaty AF (@Sweaty__AF) reported

    @WanhedaDZN @SunnYishigh @ACTFibernet Act sucks *** airtel is the best airtel problem is fixed now

  • NawabSa47935689 Nawab Saab (@NawabSa47935689) reported

    @ACTFibernet a useless service provider in aaradhna layout. The engineers are irresponsible to fix the issue.

  • Rishabh75347243 Rishabh Gupta (@Rishabh75347243) reported

    Please help me to switch to @airtelindia or @JioFiberVoice as @ACTFibernet service and customer support is too bad at my place.

  • Prasant05432048 Prasanth (@Prasant05432048) reported

    @ACTFibernet @ACTFibernetHYD Internet disconnection on daily basis . No service - 2/11/21 9:30AM - 8:30 PM . Ticket : SR10163615013514 No service - 6/11/21 9:30AM - no end time. Ticket SR10163635503184 This is unacceptable and thinking to move to some other provider

  • Raghunaath6 Raghunaath (@Raghunaath6) reported

    @ACTFibernet customer care team is attending my call and reading the notes in ticket and placing the call on hold and then call is getting disconnected . Almost 2 hrs i tried calling them, same thing happened again and again

  • ChanduKulkarni1 Chandu Kulkarni (@ChanduKulkarni1) reported

    @ACTFibernet Your team closed the ticket without resolution of issues and called for the same to Customer care No response from the Executives , I raised the complaint regarding connection issue not getting internet from last 2 days . My work has stopped from last 3days.

  • sabluru Suhas (@sabluru) reported

    @ACTFibernet pathetic customer service. Your have not been able to resolve a billing issue since two months after I was assured it was fixed last month. Your executives resolve tickets giving mediocre reasons. Pathetic!

  • puneethk1987 PUNEETH KUMAR M (@puneethk1987) reported

    @ACTFibernet Is Der anything wrong with the login page .? I need to access internet but to login the portal page isn’t opening

  • Bloodyduh Sushi pie (@Bloodyduh) reported

    @ACTFibernet @KRISHNA83138665 ACT Internet has been down the whole day! First the app wasn’t functioning properly to register a complaint. Finally when I somehow got to register a complaint they said in the afternoon that the issue will be sorted by 7pm. I waited. It still isn’t sorted😐 How to do WFH!??

Map Check Current Status