ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 57 |
| Chennai, TN | 27 |
| Chhindwāra, MP | 22 |
| Hyderabad, TG | 47 |
| Jaipur, RJ | 4 |
| Madurai, TN | 1 |
| New Delhi, NCT | 4 |
| Visakhapatnam, AP | 3 |
| Dehra Dūn, UT | 1 |
| Vijayawada, AP | 1 |
| Kolkata, WB | 1 |
| Nashik, MH | 1 |
| Delhi, NCT | 5 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Guwahati, AS | 1 |
| Greater Noida, UP | 1 |
| Chandigarh, CH | 1 |
| Coimbatore, TN | 3 |
| Alwar, RJ | 1 |
| Kanniyākumāri, TN | 1 |
| Noida, UP | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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akshath.k.r (@akshathkr) reported@ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in thisonth. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.
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Harmanjit Gill (@HarmanjitGill5) reported@ACTFibernet Your service is extremely pathetic. Your call backs always get disconnected. I’ve been facing a connectivity issue for almost a month now and your “technicians” and “experts” are clueless about the issue. Please help. Or else please cancel the connection and refund.
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Santosh Kumar (@santoshone544) reported@ACTFibernet #rcbvskkr #hyderabad Never ever go with @ACTFibernet since it got worst internet service in Hyderabad and its staff is worst they cant even refund your amount after one month, shameless people
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amit kumar gupta (@amitk71) reported@ACTFibernet worst Internet provider. Their ppl call promise to come n change routers but never come. You ppl close the ticket also. Ur call centre number doesn’t work. I am facing issues n act doesn’t help.
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profit & sL (@BarickDevojeet) reported@ACTFibernet my internet is down from morning all I get is automated response and there is no way to connect to your customer care . I don’t think i should renew your plan next month anymore. Day by day your service is turning pathetic.
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Senthil Kumar (@senrobotics) reported@ACTFibernet One of the worst service
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Senthil Kumar (@senrobotics) reported@ACTFibernet There has been no response, and this is one of the worst services. Customer care informed me yesterday that they would resolve it within 2 hours, but it's almost two days with no resolution.
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Tanvir (@Tanvir49456662) reported@ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact
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Vishal S (@VishalS52110929) reported@ACTFibernet No internet for last two days, despite complaint(SR10280317634844) Akshay Nagar, Ram Murthy nagar. Its not professional here despite paying costly packages. There is no proper customer service to reach out..
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S.Ahmad3099 (@ShahabuddinLko) reported@ACTFibernet Dear Team, My internet connection has not been working for the last 2 days. Due to this, I am facing a lot of inconvenience in my work and daily activities. Kindly check the issue and resolve it as soon as possible.
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your_worst_nightmare (@sevtamatarface) reported@ACTFibernet I left Bangalore permanently on 16th Feb. I had given notice almost 1.5 weeks back to take away the router, but you did nothing!! Since that day y'all are bugging me for returning the router. Not my problem. Stop harassing me otherwise I'll lodge an FIR against u
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Sairam Srikanta (@sairam_srikanta) reported@ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????
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Sendil Gopal (@SendilGopal) reported@ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.
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Senthil Kumar (@senrobotics) reported@ACTFibernet From past two days Internet is not working
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Tamil Punch Dialogue (@cinemaa_Tamil) reported@ACTFibernet They created new ticket for port issue... SR10380287209032 Please resolve at the earliest
Check Current Status