ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 36
Chennai, TN 22
Hyderabad, TG 10
Pune, MH 3
Visakhapatnam, AP 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Coimbatore, TN 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shambhu_smile Shambhu (@Shambhu_smile) reported

    @ACTFibernet The issue is still pending. Is there any one who can solve this because we cannot login to work if there is no internet @ACTFibernetHYD @ACTFibernet

  • Sandeep10969115 Sandeep Kumar Rachakonda (@Sandeep10969115) reported

    @ACTFibernet , I made a payment for flexi bytes through app and data is not reflected. Raised a complaint for same. CSR Team said it will take 48 hours to resolve it. Do you really think it will take 48 hours to check on this issue? Think of timelines and fix the issue ASAP.

  • ravicool22 ravi teja (@ravicool22) reported

    @Pracharitpavan @ACTFibernet Jus shoot a mail to nodal officer or just switch to Airtel or something.. ACT IS SCRAPPED USELESS NETWORK

  • DeepakSankar Deepak Sankar (@DeepakSankar) reported

    Had one of the worst service while installation. Out of all odds and advice. Still went for @ACTFibernet . I am into **** without internet connection. They won't solve my issue. Wish went with reliable @airtelindia or @reliancejio

  • irupeshranjan 𝑅𝑢𝑝𝑒𝑠ℎ 𝐶ℎ𝑜𝑢𝑑ℎ𝑎𝑟𝑦 (@irupeshranjan) reported

    @ACTFibernet seems act engineers are not working on weekends..

  • mynamemanju manju s nayak (@mynamemanju) reported

    @ACTFibernet connection again goes off🙄.......happening this 4th time this month and infinite times in this year, please don't give service if you are unable to provide service correctly. Please look into my problem seriously. I want permanent solution.

  • Shambhu_smile Shambhu (@Shambhu_smile) reported

    This issue is still not resolved which is seriously affecting my work from home for the entire family. This is not at all a good service after waiting for ysterday thinking that it would resolve. @ACTFibernet @ACTFibernetHYD #InternetShutdown #badcustomerservice

  • WMSUNDEEPKUMAR1 S@ndy (@WMSUNDEEPKUMAR1) reported

    @ACTFibernet I think still they are looking only, tell them to do something. How much time it will take still?? Again tomorrow morning start our WFH, better you concentrate on giving service rather than bills.

  • vallabhasawa vallabh asawa (@vallabhasawa) reported

    @ACTFibernet Again same issue..can you help and resolve it asap

  • Satish40237129 Satish (@Satish40237129) reported

    @ACTFibernetHYD @ACTFibernet SR10162548475422, since yesterday I've got around 5 to 6 calls and everyone says problem resolved and suggests me tl check but after checking when I say not resolved they say they will send technician, I don't know why the hell

  • achuta_raj Raj Achuta (@achuta_raj) reported

    @ACTFibernet How can I upgrade my plan? your customer service sucks! Is there any way I can connect to your customer care?

  • MdAbrarShareef Md Abrar Shareef (@MdAbrarShareef) reported

    @ACTFibernet When would you be solve my problem please it hampering my productivity because of your useless service

  • Famick2004 Frederick Michael (@Famick2004) reported

    @ACTFibernet Sorry to say, this time not on time. I had to call your customer care multiple times. Bad experience. Sorry.

  • TheGopalan V Gopalan (@TheGopalan) reported

    @ACTFibernet sucks! It is 52 hours since their internet went down! How irresponsible they are! No information/response whatsoever even after complaining several times! They don't even have the minimum courtesy of informing their customers regarding the problem!

  • rama_krishna_ Sri Ram (@rama_krishna_) reported

    @ACTFibernet internet is not working..

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