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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Coimbatore, TN 4
Hyderabad, TG 54
Bengaluru, KA 66
Visakhapatnam, AP 4
Chhindwāra, MP 36
Vijayawada, AP 2
Chennai, TN 27
Jaipur, RJ 6
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Alwar, RJ 1
Kanniyākumāri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • 94sahil
    Mohammed Sahil Akbar (@94sahil) reported

    @ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service

  • ashshri
    Ashish (@ashshri) reported

    @ACTFibernet @FiberAct The worst internet service, the service is down for more than 24 hours, no response SR10280521077524

  • Inu_Minu
    Inayat ulla (@Inu_Minu) reported

    @ACTFibernet why is it that always I have to raise complain here. From morning no help. Ticket raised but no help

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Seriously shameless support. No internet for 5 days now. Last time it took you 10 days to fix a simple issue. Enough with the fake "sorry". I want a refund for the downtime. #ACTFibernet #BroadbandIssue

  • sarjeetoo7
    🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported

    @ACTFibernet More then 24 hr passed still internet not working SR11080460541844 No response from anyone , chatbot is the worst, no solution

  • nyup_188
    prdúmna (@nyup_188) reported

    Kindly help, @GoI_MeitY @SecretaryMEITY Sir this act fibernet in Bengaluru guy took our money and blocked our contact. His name is Arving Raj from @ACTFibernet He is a fraudster, took our booking and blocked our contact. Its been 3 days. ❌❌❌❌❌❌❌❌❌❌❌❌❌❌

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported

    @ACTFibernet why can't u guys fix the issue .. internet itself is down now ...

  • audiwate
    1 Million+ (@audiwate) reported

    @ACTFibernet Also please help me with the process to terminate the subscription, would like to switch to other vendor.. This will help me save my career… if it’s power outage and net going off makes sense, but Power was up and suddenly Internet goes in the middle of work, is annoying

  • sreeni08g
    Sreenivaasan (@sreeni08g) reported

    @ACTFibernet Given connection request 3 days, Yet the installation is not done. Can you please help on this?

  • RahulRKhivnsara
    Rahul R (@RahulRKhivnsara) reported

    @ACTFibernet this is the worst service ever. I have lost wifi connectivity thrice since Saturday. Everytime your representative fixes it works for a day then, again it's the same thing Horrible. How is someone working from home supposed to manage this?!

  • rajuchinna300
    raju (@rajuchinna300) reported

    @ACTFibernetHYD, @ACTFibernet hello, is this a network really, it's been 5 days without having a network, raised issues of no internet, no one contacted for resolution and still suffering. SR10180446074274, no one attended the issue. Can we raise this issue at @consumerforum_.

  • Drgowda
    Dr Mahendra M (@Drgowda) reported

    @ACTFibernet I am extremely disappointed with ACT Fibernet's service. Despite raising multiple complaints my issue remains completely unresolved. I have been paying for a service I cannot use reliably. Avoid ACT Fibernet in Bengaluru if you expect decent customer care or uptime

  • Spoider9
    spider Man🗡️ (@Spoider9) reported

    @ACTFibernet I want it to fix it by today . I have already lost 2 days . I don’t have any leaves left for tomorrow . Please fix it by today itself

  • SBajaj06
    SBajaj (@SBajaj06) reported

    @ACTFibernet Guess what? In next 2 days, the wifi is again down and ticket has been reopened SR11080445550744 Seriously @ACTFibernet is this your service? Wifi down count now rose to 3 this month! Extremely frustrating!

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