ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Pavan (@pavanamar554) reported 8 minutes ago

  @ACTFibernet Internet not working since morning. I have raised a complaint and ETA is 9 pm today and time is 9 30 pm. Please restore internet by tomorrow morning 8 am . We have to work from home. I know there is issue going on but still make sure it is restored. Check DM.

• mudit dubey (@muditdubey2) reported 12 minutes ago

  Absolutely the worst customer service from @ACTFibernet. Zero accountability, no proper resolution timelines, and endless false promises. Paying for internet I can’t even use—what a joke. #WorstService #DoBetter

• Mayank Bedi (@Mayank_Bedi24) reported 13 minutes ago

  @ACTFibernet Pls refund amount for 3 /4 days of no internet. No service. This is very frequently happening

• anirudh (@nirudhuuu) reported 14 minutes ago

  @ACTFibernet after talking to 8 immature customer service reps at ACT i got connected with one person who understood the issue and has collected the details from me. you guys are the shittest service provider that can ever exist on planet earth. one simple issue neither your on-field engineer nor your disconnection department is unable to understand. 1. junction box from which the internet is sourced has been turned OFF for many days now and this outage has been happening since July, 2025 2. Engineer who came to check has confirmed that they cannot do any fix for it and I have to wait until the building owner where juction box is kept agrees to switch ON the power 3. Engineer declined from shifting the connection saying there is no other option for me and I have to continue with this degraded service 4. Customer service representatives hang up and go silent when I show the reality and tell them the facts 5. Disconnection department has been closing the ticket requests without taking confirmation from me assigning it back to engineers to solve it. A/C No: 101712783678 if I don't get a refund for my pre-paid service which is being getting a degraded output then you shall next be getting call from my lawyers

• Mohit Gupta (@mohitgupta_0303) reported 19 minutes ago

  @ACTFibernet 2 days have passed, only automatic bot replies is what as a customer I received.

• mohankumar (@mohanramuk19) reported 21 minutes ago

  @ACTFibernet was the worst network provider of all network was down atleast 4 days of a month. No response from the team. Worst to the core. Never go with @ACTFibernet. #networkissue #networkdown #worstservice

• LFC YNWA.... (@mmlsenthil) reported 22 minutes ago

  @ACTFibernet @trai I don't see any update or issues resolution yet. It's been 11 pm still issue prolongs

• Tarkeshwer Gaur (@taksh1994) reported 24 minutes ago

  I am so much frustrated with your services @ACTFibernet @ACTFibernetHYD @LeaderAzizBhai1 with SR number SR10176721279034. The ETA was given yesterday night by customer support is morning 9 AM today and now the ETA is showing tomorrow morning. No one came and fix this. #actfiber

• rajendra rathod (@rajendrarathod6) reported 24 minutes ago

  @ACTFibernet I was informed via SMS that service will be restored in 3 hours. No Internet till now. What the hell is happening. Fix it now my work is being impacted

• N9 (@nausaat) reported 26 minutes ago

  @serish @ACTFibernet cable cut, Internet down from 14-Aug 5.30pm till 15-Aug evening 7 pm. Manikonda

• vallala10 (@vallala1952) reported 26 minutes ago

  @ACTFibernet poor service, it’s been a day Internet stopped working and not resolution at *** Uppal zone Hyderabad

• Siddanth Reddy (@sidhu_6921) reported 29 minutes ago

  @ACTFibernet internet is off due to technical issue. It isn't restored for the entire day. I have lost all of my working hours with this issue. No technician is responding on this.. who's going to answer this now? DM me

• Tony Stark (@I_Tony_stark_30) reported 32 minutes ago

  @ACTFibernet Already damage has been done. Please make sure your staff gets adequate safety measures followed while making repairs. Because they're one of the biggest pillars.

• Bhrath kumar (@bhrath_kumar) reported 33 minutes ago

  @ACTFibernet No internet from morning. Heard that cables are cut. How many days will it takes to recover? Due to bad weather @airtelindia also unable to connect via Hotspot. Seems like you are forcing us to go office and work #kukatpally #hyderabad

• komal (@komsN) reported 34 minutes ago

  Hey @ACTFibernet, it’s been over 10 hours since I raised a service ticket & there’s still no resolution or update. This is unacceptable, especially on a weekday when connectivity is crucial. Please fix this ASAP.@ACTFibernetHYD

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