ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 71 |
| Chennai, TN | 40 |
| Hyderabad, TG | 32 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yadvendra
(@YadvendraYad) reported
@ACTFibernet Today it got resolved but very bad experience with the time taking and this is the 3rd time in am month m facing the issues which is talking almost 24hrs every time. Can’t it be done early??
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PreethiSharma
(@Preethi24275236) reported
@ACTFibernet @ACTFibernet. I have an Issue with my Internet and this happens every month. My internet is not working and when raised ticket number it is being closed without any resolution. Please fix this issue permanently. If not I will have to go to @consaff
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Subash.B
(@SubashB27529871) reported
@ACTFibernet I hv given complaint on 3rd June, complaint cable hanging one side & other side hanging in EB line which happens to apartment line. Till now it's has solved the problem & I get only ur tentative time/ date change every 2days, nobody bothered to cal me for update.
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bhavya
(@bzzyybhavya) reported
@ACTFibernet I didn't get any resolution, again same issue today. You guys ruined my life, I'm unable to book visa slots because of you guys. Why are playing with people life. Do you even know booking visa slot how important it is to people. It's hard to book using mobile data.
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bhavya
(@bzzyybhavya) reported
@ACTFibernet Every time I had power cut and restored, my net stopped working. I never got permanent resolution. Yesterday I called asked for quick turn around because if which my visa slot booking got stuck. Today also sam issue you, unable to book visa slot. Account#101636600905
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Subash.B
(@SubashB27529871) reported
@ACTFibernet every 2nd day I hv to cal the customer care & check there only sorry information.whenever I call the engineer they wil not pick my calls.customer care has informed complaint has been escalate to next level & they will getting in touch with me.
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Bhuvanesh Chandar
(@bhuvan_bruce_) reported
@gopi_rajen @ACTFibernet ACT's customer care last 2-3 years la romba mosamaaiduchu. Idhukku dhan mainly shifted to Airtel (Black).
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Subash.B
(@SubashB27529871) reported
@ACTFibernet but stil now they calling me. Hopeless service.
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Bhaiya Ankit Ranjan
(@RanjanBhaiya) reported
@ACTFibernet @jagograhakjago Worst customer support, Have dropped an email to the Nodal Officer as well but seems like he/she is also sleeping. Getting the connection disconnected.
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clarence F
(@clarenceferns) reported
@ACTFibernet My connection has still not started. how did ur service become so horrible?
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Typhooner
(@sarat_menon) reported
@ACTFibernet There is no assistance required. Pls stop calling me every afternoon asking me the performance of my internet. If there's an issue, i will register a complaint
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Shazam!
(@Shazam838) reported
and put me on hold and raised a disconnection request himself SR10165206893209. I want an immediate action and response on this issue and it’s completely unacceptable and irresponsible behavior #patheticservice #actfibernethyd @ACTFibernetHYD @ACTFibernet
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புஞ்சை குமாரசாமி
(@Ajumplakdibampa) reported
@gopi_rajen @ACTFibernet avanga complaint register pannave 4-5 days aagum and another 2-3 days to fix the issue.
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Mohd Sohail
(@MohdSoh49957251) reported
Sir internet is not working from 2 days what are you doing not response from your team this is your service 😡 @ACTFibernet @ACTFibernetHYD @ACT
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Srikanth
(@srikm78) reported
@ACTFibernet no internet from few hours and raised a complaint SR10265209520104. Call cs and was told it will be fixed in 24 hrs 😳 #highprice #belowaverage service and no additional benefits compared to other providers. High time to shift to others
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