ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 84 |
| Chennai, TN | 75 |
| Delhi, NCT | 5 |
| New Delhi, NCT | 6 |
| Chhindwāra, MP | 77 |
| Bengaluru, KA | 136 |
| Kolkata, WB | 1 |
| Pune, MH | 1 |
| Vadodara, GJ | 1 |
| Visakhapatnam, AP | 6 |
| Coimbatore, TN | 9 |
| Jaipur, RJ | 4 |
| Warangal, TG | 1 |
| Osmanabad, MH | 1 |
| Mumbai, MH | 3 |
| Erode, TN | 1 |
| Madurai, TN | 3 |
| Kallakkurichchi, TN | 1 |
| Kanpur, UP | 1 |
| Trichūr, KL | 1 |
| Ahmedabad, GJ | 2 |
| Pathanāmthitta, KL | 1 |
| Jodhpur, RJ | 1 |
| Vijayawada, AP | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Uday (@uday9885) reported@ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues
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jaywantpandya (@jaywantpandya) reportedDear @ACTFibernet , there are many frequent internet not working issues and every time, it takes more than 24 hours to resolve it. This causes financial, social, health troubles as nowadays, internet is wholemsole. U must compensate it by increasing days limit in recharge period.
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bibin cedric (@bibincedric) reported@ACTFibernet one of worst customer sevice. Raised tickets are took very lethargically.. if each takes one week to solve or respond its better to skip such networks.. fed with the customer care
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MJ (@MJ_199318) reported@ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet
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sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported@ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint
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Lakhan (@LakhanINTS) reported@ACTFibernet router ticket SR10180951795073 and internet issue ticket SR10181008706246 were closed without my permission and without resolving or attending to the issues. These problems have been pending since 23 June 2026, yet no technician has visited or addressed them.
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R (@airnoforce) reported@ACTFibernet @ACTFibernet please help..this is yet to be resolved
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SUVOBRATA MUKHERJEE (@suvobratam) reported@ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.
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SHK (@SKHindupur) reported@ACTFibernet totally unacceptable and a horrible customer service by ACT. I am regretting taking this connection. Nalagandla branch has zero support. Warning for anyone looking for new connection. #hyderabad #act
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R (@airnoforce) reported@ACTFibernet Your customer care representative cut the call without even helping me...
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet there is still no resolution provided to my raise request SR10180632693894. Rainy season has started and we want the box to be shifted soon. Could you please provide an update on this SR?
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Vinay Kumar Reddy Kukudala (@VinayKukudala) reported@ACTFibernet Quickly means still how many months? Still the issue is not rectified.worst service by act fibernet @ACTFibernet @TRAI
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Probiotic (@sun1385) reported@ACTFibernet is the worst broadband provider. I have WFH setup and since yesterday Wi-Fi is not working. While onboarding I was assured of same day resolutions however on ground reality is different. @jagograhakjago
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Mahi (@jagdish_mahi) reported@ACTFibernet No action taken by @ACTFibernet team till now even after highlighting on X. They are taking their undue disadvantage of consumers. Worst ever service I am facing.
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saravanan s (@ssaravananmechg) reported@ACTFibernet @DoT_India @TRAI Also why much you are very concern about the bills even without providing proper service. Nill was generated without addressing the issue also without providing service.
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