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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 73
Trichūr, KL 1
Bengaluru, KA 102
Coimbatore, TN 6
Chennai, TN 28
Chhindwāra, MP 47
Mumbai, MH 3
Delhi, NCT 6
Ahmedabad, GJ 4
Pathanāmthitta, KL 1
Visakhapatnam, AP 4
Jodhpur, RJ 1
New Delhi, NCT 6
Vijayawada, AP 2
Jaipur, RJ 3
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • nomadpromax
    Vish (@nomadpromax) reported

    @ACTFibernet hey internet is gone for light showers. Can you fix it asap? SR10180714311944 for reference

  • gurwaratarun
    Guru (@gurwaratarun) reported

    @ACTFibernet pathetic service in ahmedabad , biggest mistake to move to you guys leaving Airtel and Jio @JioCare @airtelindia Every week for 2 days no connectivity but payments in advance for all days Do we look like fools?

  • sagarchaubey07
    Sagar Chaubey 'Aazad' (@sagarchaubey07) reported

    @ACTFibernet I have raised a ticket to shift my connection with TICKET ID SR11080671198304 this issue was declared to be resolved by 14 June 2026 but till now nothing has been done I am working without internet since a week my ACT account number is 110777865246 please resolve

  • Akveq_
    Abishek K V - SEBI RA (@Akveq_) reported

    Manikonda is a magical area. When there is a power cut, Airtel mobile data stops working and ACT internet stops working randomly 5-10 times a day. We have a power backup, so Wifi should never stop working but for the love of god, I do not understand why Airtel mobile data does not work when there is a power cut. @airtelindia @ACTFibernet

  • PushpaMuthyam
    Pushpa (@PushpaMuthyam) reported

    @ACTFibernet @ConsumerFF ACT service/field team is raising false information on ticket that customer needs reconnection and ticket is being close without informing the customer. And suddenly the refund or pickup is not getting done. And finally it’s done. And we are still waiting for our money

  • VishalGoyal24
    Vishal Goyal (@VishalGoyal24) reported

    @JioCare Time to switch to Act ..pathetic service and response..Jio Fiber is not worth of single penny @ACTFibernet

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

  • Qtiyapaa
    Tushar (@Qtiyapaa) reported

    @ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet No one contacted me and I still don’t have Internet the issue continued to 3rd day.

  • mishraabhinn
    अभिन्न मिश्रा (@mishraabhinn) reported

    @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

  • vAbhijeet07
    Abhijeet (@vAbhijeet07) reported

    @ACTFibernet i want to disconnect from this pathetic service.

  • gsrajah9410
    Rajah Ganesh G S (@gsrajah9410) reported

    @ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.

  • honestconsumer7
    Bharat Agarwal (@honestconsumer7) reported

    @ACTFibernet there was no follow up since morning, earlier when i had @airtelindia broadband they used to resolve issues within an hour.

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

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