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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 37
Delhi, NCT 5
Chennai, TN 21
Chhindwāra, MP 12
Bengaluru, KA 43
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iwrite2xpress
    Gayatri (@iwrite2xpress) reported

    @ACTFibernet I have raised upgraded plan request almost 2 weeks ago and paid the required amount promptly. To this day it wasn't resolved and on top of that your support team were consistent in giving false promises. Yours has to be the worst downfall in customer care.

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet Your connection has been down since the 29th. Nobody is able to give an accurate time when it will be fixed. The ETR on the app is unreliable and elastic. @BangaloreTimes1 @DeccanHerald

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    @ACTFibernet I have nothing to do with your **** company anymore Just cancel my connection

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet no resolution yet?

  • karthikV4U
    karthik (@karthikV4U) reported

    It's been 3 days since the post payment was done @ACTFibernet in Bangalore having bad customer engagement .. when I call sales people not responding

  • Manamaboy
    Manamaboy (@Manamaboy) reported

    @ACTFibernet woes commences. Down for 2 days & no customer support is responding. Chat is useless & no solution in sight. Online classes impossible to attend

  • ateeqsinwan
    mohammed ateeq (@ateeqsinwan) reported

    @ACTFibernet one of the worst internet network SR10280013087124 almost 5 days over there is no fix on internet, even the technician don't receive calls and if any delay means they charge late fees if bill missed, first fix your service, if stil same i wil disconnect..

  • nidheshkr
    Nidhesh (@nidheshkr) reported

    @ACTFibernet My Internet connection is not working since 30-Apr-26. A ticket was raised and the resolution date keeps changing, every 24 hours, but no sign of resolution by the Technical Team. The Call Centre has no clue whatsoever

  • rajat_hegde
    Rajat Hegde (@rajat_hegde) reported

    @ACTFibernet Internet is not working since yesterday. We are unable to work from home. Never faced such delay in resolution with Airtel in my parent's home. I think it is time to switch. SR10280063009274

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @vinaysoni380 @ACTFibernet @ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?

  • hystercy
    Hyster (@hystercy) reported

    @ACTFibernet , I was told a representative will call me in 48 hours, no one did Earlier they said it’s junction box issue, then main line issue, now they are claiming flooding Who is incharge ? All of my work has come to a halt and I am facing penalty

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.

  • dineshdupati
    DDR (@dineshdupati) reported

    @ACTFibernet kindly address SR10280093860874 asap since there’s no internet from today morning, technicians are not responding. Worst experience with ACT always.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Since 4 to 5 days there is no internet, My office is shut down. But you people not taking care

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet @ACTFibernet Internet is still not working ! Your technical team is only revising the timeline after every 4 hours. And am not paying the money for these technical issue window , kindly do not include in bill.

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