ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 52
Chennai, TN 24
Hyderabad, TG 13
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ManindharS Manindhar Sharma (@ManindharS) reported

    @ACTFibernetHYD @ACTFibernet I have booked for a new connection with Act on switch, paid the amount 6 days back, no update on the schedule for installation. Never expected such unprofessional approach by Hyderabad medipally sales team...

  • Raj_Mrk Raj Kumar (@Raj_Mrk) reported

    @ACTFibernet Your team simply closed the SR without any resolution. What is this?

  • adityapuranam8 aditya (@adityapuranam8) reported

    @ACTFibernet idiot people , do you have any brains or no how dare you guys close the ticket even yesterday you closed it ,without the resolution even today you closed the ticket without the resolution and my concern , pathetic ******* service 🤮 @ACTFibernetHYD @BandBajaateRaho

  • GeeB2207 George Fredrick (@GeeB2207) reported

    @ACTFibernet I called back the person who had called me. However no response. I called again this morning he said he will fix the issue within an hour. To my dismay he is not answering the phone and it's getting frustrating. Can't keep skipping office calls. Can this be resolved

  • rakeshmandaloju Rakesh M (@rakeshmandaloju) reported

    @ACTFibernet @ACTFibernet How long will it take to resolve the issue. No one has approached me to talk about this.

  • PVBharath14 Bharath kumar (@PVBharath14) reported

    @ACTFibernet @ACTFibernet raised the ticket, ticket number is SR10159755196872. Kindly resolve the issue and install the router today.

  • ChughGirish Girish Chugh (@ChughGirish) reported

    @ACTFibernet Please first train your team how to handle customers.. And please get this internet issue resolved.. 24 hrs time in UNACCEPTABLE..

  • Shavan2804 Shavan Sathe🇮🇳 (@Shavan2804) reported

    @ACTFibernet Can someone please attend the complaint raised SR10259708304852. It's been 2 days out internet is not working. And I don't see any progress made on that.

  • vamshireddy919 Vamshikrishna Reddy (@vamshireddy919) reported

    @ACTFibernet after repeated requests instead of refund to my bank account you deposited it in act App which I cannot make use. Ur customer care is so irresponsible and negligent and always give vague replies in resolving said issue. 8143997878

  • arnabray02 Arnab Ray (@arnabray02) reported

    @ACTFibernet Internet not working since 16-Jul Friday. Resolution timeline against ticket missed 2 times. Local field team & customer care are unable to provide any resolution. Please check & let me know asap if I should discontinue ACT services & shift to other service provider?

  • arnabray02 Arnab Ray (@arnabray02) reported

    @ACTFibernet Sorry, I am not very sure about it. The 3rd resolution deadline is about to be missed in next 1 hour!

  • PavanKumar_gpk Pavan K Gannabathula (@PavanKumar_gpk) reported

    @ACTFibernet What kind of customer service is this. Nobody bothered to look into my issue. Very disappointed.. Request For Shifting The Cx SR10159335322571 07/17/2021 11:04:46

  • arnabray02 Arnab Ray (@arnabray02) reported

    @ACTFibernet Internet not working since 16-Jul Friday. Resolution timeline against the ticket missed 2 times. Your local field team & customer care is unable to provide any resolution. Please check & let me if I should discontinue ACT services & shift to other service provider?

  • hansraj4000 Hansraj (@hansraj4000) reported

    @ACTFibernet There is no issue, it's a simple cancellation request. At the very least please share a cancellation ticket number to track and close

  • ashish65k Ashish Sharma (@ashish65k) reported

    @ACTFibernet @ACTFibernet I never got any call from ACT fiber net I want to get my money back. Fake information given by the person who came to my home for new connection.

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