1. Home
  2. Companies
  3. ACT
  4. Outage Map
ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More
Check Current Status

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • c236_j
    Harsha J (@c236_j) reported

    @ACTFibernet SR10280003230854 No action taken on this ticket and no response from customer service. Pathetic service. Kindly refund the amount for inconvenience caused and fix this issue immediately.

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet @ACTFibernet honestly i feel like lodging a consumer court complaint against your service for all the hassle I am going through.

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @ACTFibernet please help me in resolution for this ticket #SR10280058860234. It has been more than 72 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ? ENgineer is not picking.

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet When can you fix it ? I waited for 12 hours a day without Internet connection. Postponed all my urgent work Internet is oxygen now , cannot wait more. Fix it within today ..

  • V_E_N_K_I_89
    Venki (@V_E_N_K_I_89) reported

    @ACTFibernet Act service people are closing the ticket without resolving the issues, what non ses is this.. are you people from government or private.. you act like government staff SR10280008034814

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet every week uh guys have problem some or the other issue worst service tdy is the last day of ur internet I'm porting to other broadband worst **** service

  • chayansa4
    mewhawk (@chayansa4) reported

    @ACTFibernet, i have been trying to restore my account and it shows tonpay my dues. My dues are -29.5 which is actually credits but due to your poor design of application it is considering as dues and cannot let me to restore my account. Your customer care people are pathetic

  • mekarthi87
    KARTHIKEYAN (விவசாயி) (@mekarthi87) reported

    An arrogant customer care which no one has ever seen before is @ACTFibernet @jagograhakjago @TRAI

  • SubramaniyaE
    Subramaniya Ethiraj (@SubramaniyaE) reported

    @ACTFibernet please help me in resolution for this ticket SR10280028049654. It has been more than 24 hrs.

  • saichndra
    Cinephly (@saichndra) reported

    It’s been over a day since the @ACTFibernet internet went down and ticket SR10180055765264 has yet to be addressed…. I appreciate the consistency of their network. However, the occasional issues are frustrating to handle as their support is incredibly slow to respond & resolve.

  • karthik_baile
    Karthik Baile (@karthik_baile) reported

    @ACTFibernet world class internet service. Your own app doesn't load on a 400mbps wifi connection. Connection down for the last 1 week with repetitive electricity issues. Whats the point of customers having a mini ups to prevent internet disconnection? SR10280011845854

  • ravi4354
    Ravi Srivastava🇮🇳रविश्रीवास्तव🐤(INDIA वाले) (@ravi4354) reported

    @ACTFibernet @ACT it is 3rd breakdown in last 8 days since we took the ACT fiber net connection at Battarhalli ,TC Palya Banglore 560049 The coordinates for Assetz Sun & Sanctum in Battarahalli are approximately: • Latitude: 13.02156434 • Longitude: 77.7057241 Should we pay for this deficiency in service ?

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?

  • Journeywithkite
    Journey With Kites (@Journeywithkite) reported

    @ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?

Check Current Status