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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 74
Kolkata, WB 1
Chennai, TN 75
Bengaluru, KA 134
Pune, MH 1
Hyderabad, TG 78
Vadodara, GJ 1
Visakhapatnam, AP 6
Coimbatore, TN 9
Delhi, NCT 4
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Mumbai, MH 3
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 5
Vijayawada, AP 2
Dehra Dūn, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rajatshah2006
    Rajat (@rajatshah2006) reported

    @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

  • viyaki_s
    Viyaki (@viyaki_s) reported

    @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

  • dayaKar63618594
    daya Kar (@dayaKar63618594) reported

    @ACTFibernet Is there any wiring charges ? I paid 500 I am your customer for more than 10 years I am not going to renew subscription ! Better to stay away from ACT

  • _4Ruffle
    Ruchi (@_4Ruffle) reported

    @ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

  • Random_Raay24
    Random Opinion 🇮🇳 (@Random_Raay24) reported

    @jagograhakjago pls take action against this #ActFibernet 🙏🏻 , no service since past 12 days, giving the same excuse everyday. No proper accountability and customer service here.

  • MJ_199318
    MJ (@MJ_199318) reported

    @ACTFibernet @ACTFibernet send the complaint number

  • dineshk6
    Dinesh K (@dineshk6) reported

    @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.

  • sanatanadharma1
    sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported

    Highly avoidable and useless customer service @ACTFibernet total frauds. Unethical

  • airnoforce
    R (@airnoforce) reported

    @ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this

  • zaveedN
    Javid (@zaveedN) reported

    @ACTFibernet no internet from the past 48 hrs ? No resolution ? When is it going to be resolved? Ticket resolution time keeps changing and your customer service is worst than a robot answering questions.

  • Saikrishna0079
    Star antey rebel yera 👊😎 (@Saikrishna0079) reported

    Pathetic customer service @ACTFibernet

  • tdas777
    tdas777 (@tdas777) reported

    @ACTFibernet internet is down. Unable to contact support via act app chat/phone. Pathetic service.

  • ManirajanKannan
    Manirajan S Kannan (@ManirajanKannan) reported

    @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too

  • football_LM10
    Lipun (@football_LM10) reported

    Dear @ACTFibernet , I raised a ticket few days back , instead of resolving it your team closed it without any solution. This is really pathetic 😡. Unable to reopen the ticket also. Ticket No SR10280892583664 . Please help

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