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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 42
Hyderabad, TG 39
Vijayawada, AP 1
Visakhapatnam, AP 3
Chhindwāra, MP 16
Chennai, TN 21
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ravi_bhat10
    OG (@ravi_bhat10) reported

    @ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.

  • SumitPr72537166
    Sumit Prakash (@SumitPr72537166) reported

    Pathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India

  • LingamOm
    Lingam Om (@LingamOm) reported

    @ACTFibernet Issue facing from the starting month till now no solution same copy paste comments will check and escalate to management where is the acknowledgement

  • BasavaMashette
    Basavaraj (@BasavaMashette) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues Pls check ticket SR10180075422579 This is my first month experience & it is worst. You people call 100 times till new connection is done and after no response. Idiots..,.,.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.

  • Gujjaridatta
    G Dhathu (@Gujjaridatta) reported

    @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

  • NagaGowthamT
    Naga Gowtham T (@NagaGowthamT) reported

    @ACTFibernet 4 days. ₹1295 paid. 50+ customer care calls. Multiple emails. Still no ACT Fibernet connection. Every time I call, I get the same copy-paste answer with no real update. This level of negligence towards new customers is shocking. . @ACTFibernet

  • Chandler_Trib
    Tribbiani (@Chandler_Trib) reported

    @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.

  • vajay09101988
    Ajay Verma (@vajay09101988) reported

    @ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago

  • iptvfrinic92431
    iptv seller subscription service available (@iptvfrinic92431) reported

    @Poornimamenon10 @ACTFibernet Yes available iptv subscription service yes

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet plz look into this matter ur service is not good enough.

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

  • subham133
    Subham Ashish (@subham133) reported

    @ACTFibernet 107791374504 I hope so, but if not please disconnect my connection and refund my money back You are very unstable

  • venith_k99094
    Yoh (@venith_k99094) reported

    @ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664

  • jaggu_kappara
    jagruthi (@jaggu_kappara) reported

    @ACTFibernet This is ridiculous. Internet is down from yesterday. And still there is no resolution

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