ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 57 |
| Chennai, TN | 28 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Raj Kumar
(@Raj_Mrk) reported
@ACTFibernet you charged me for unused billing period and sent excess invoice amount.Called customer care multiple times to correct the invoice to pay the bill. But there is no response. What kind of service is this?
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Sathwika
(@Sathwik26105027) reported
@ACTFibernet @ACTFibernetHYD Mind blowing service i have ever seen from act . From last week onwards there was no internet My plan is 75mbps plan I am getting 2mbps . I need my internet by 8.00am otherwisw I will break junction box SR10159215295642
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Pavan sai s/o bramaramba devi
(@meetmrpavansai) reported
@ACTFibernet Team, my issue is still not resolved. Will you take years to resolve my issue?
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Mr_Insomniac
(@Mr__Insomniac) reported
@ACTFibernet disgusting service.
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Suhas Deshmukh
(@Suhas00147) reported
@ACTFibernet SR10259323762972 can I get an update on this SR. It's more than 24 hours now that my internet is not working.
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Phanindra Papasani
(@PhanindraP_TNIE) reported
@tej_daram @ACTFibernet 7995024199 try this Number. He is Konda Reddy and he might help you.
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Jay
(@jaystweetr) reported
@ACTFibernet SR10159053126601 Raised this ticket a week ago to adjust the bill to ₹968 as per the plan downgrade team offer. It is still not resolved and the bill is yet to be adjusted. I didn't even get any resolution call. Today is the due date. Please expedite.
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RaviRam
(@raviramkumar2) reported
Dear @ACTFibernet it's been a 24 hr and the issue was not resolved yet for this request "SR11559293910292" Every Month I'm facing this issue and I'm loosing 2 or 3 days Data in every month, Please work on it.
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md. javeed ahmed
(@javeed904) reported
@Prashan17192825 @ACTFibernet @ACTFibernet again same network issue SR10759341094342 why u always ruin my weekends
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Ali
(@irxhad) reported
@ACTFibernet hi, i have been trying to restore my Internet connection from past 4 days now, no resolution provided, which is very disappointing. Call center number also fails to connect. Kindly help, very urgent.
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Mayank Burmee
(@BurmeeM) reported
Never seen a more #pathetic service than that of @ACTFibernet
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tagama
(@smokeidea) reported
@ACTFibernet Problem is you guys never answer the help desk number. Your IVR is a waste
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Niranjana M R
(@mr_niranjana) reported
@ACTFibernet how can I cancel the @ZEE5India subscription which you've auto-renewed? Why can't I see a option to cancel the subscription anywhere on your app or on the @ZEE5India app? #actfibernet #ACT #zee5
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Vijay Nistala
(@VijayNistala) reported
@ACTFibernet @DoT_India @consumerforum_ Issue is resolved now after some 27 hours. But this is 4th time in this month. Next time i will raise a compaint in consumer court #ACTfibernetsucks
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Alok Prasad
(@AlokPrasad2) reported
@ACTFibernet we are facing issue from morning. Since not able to connect through customer service. Thought of tweeting it to have a response from your side @ACTFibernet