ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 61 |
| Chennai, TN | 28 |
| Hyderabad, TG | 20 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Mumbai, MH | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
ashima mongia
(@Ashimarobin) reported
@ACTFibernet Till now no solution your team has provided. It's been more than a month. And damage made by your engineer has not been resolved.
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Raghav Anirud
(@RaghavAnirud1) reported
Hi @ACTFibernet so each and every month I should make a tweet regarding the worst service provided by you and when I try calling the engineer in my locality he says he is on leave and the wifi isn't working for the last 12 hours and still no action has been taken
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Aayush Agrawal
(@aayush_321) reported
@ACTFibernet has a pathetic service, they charge for everything so much and illegally add fines to the bill but when it comes to the service and transfer request they suck. Can anyone guide how I can move against them in consumer court?
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நல்லவனுக்கு நல்லவன்.
(@RAJAN060519) reported
@ACTFibernet No problem let my children get your services in Tuticorin in future
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Santosh
(@singhsk5) reported
3/n their engineers close the request without addressing the issue @ACTFibernet
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pratap kumar sahu
(@pratapkumarsah4) reported
@ACTFibernet In Doddakanneli, Bengaluru area the service is very bad. My question is how a person will do his office work if you repair next day as you mentioned in your ticket. we have good impression about ACT services please keep that trust always.
-
ushasri
(@ushasri1987) reported
@ACTFibernet my Service request – SR11566407251765 still pending.
-
pratap kumar sahu
(@pratapkumarsah4) reported
@ACTFibernet The internet connection is fluctuating everyday, please do a permanent solution. Thanks
-
Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
-
Tushar Mahato
(@TusharKanti03) reported
@ACTFibernet Internet keeps going down every now and then. In every two days I have to call the local team to get the situation resolved. Even a good area like Indiranagar, Bengaluru we are facing such issues.
-
Uday
(@Udaykumar3232) reported
@ACTFibernet In my area they keep removing broadband backup and use it for others. I should keep calling customer care
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Aswin s
(@aswinseditor) reported
@ACTFibernet facing problem
-
SWAGATIKA PANDA
(@Sonysonali929) reported
@ACTFibernet Very bad customer support experience.This is really very frustrating that, inspite of calling so many times there is no resolution and no response from act fibernet.
-
Soumya Bhattacharjee
(@smyjee) reported
@ACTFibernet - You guys are very particular and eager when it comes to asking for money for internet subscription. But when internet issues occur, resolution takes days. Pathetic service as always. Would suggest people to go for brands like airtel instead
-
Bijit Chakraborty
(@bijitluvsnoone) reported
@ACTFibernet the service won't come. Pathetic.