ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 34 |
| Chennai, TN | 22 |
| Hyderabad, TG | 10 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pulkit sharma
(@boyonbatmobile) reported
Dear @ACTFibernet 24 hr sa internet is not working. Should i take some action?? Or change service provider you tell me.
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sandeep pabba
(@sandeeppabba247) reported
@ACTFibernet Shame on you @ACTFibernet . Inspite of posting my issue on public platform. I did not receive even a call my team. RIP act.
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Shree Raag
(@shrxeraag) reported
@airtelindia @ACTFibernet ek din ka zee5 free subscription milega? Purana customer hu, we’re @FriendsTV right? 😔 #FriendsReunion
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Amarjeet Sinha
(@IamAJSinha) reported
@ACTFibernet this horrible... 2nd encounter in 7 days... No internet connection... When I raised a complaint in the morning, you people say wait till 8 pm to resolve the issue??? Are you serious? In working days need to wait till night to start the work???
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jigyasu arora
(@jigyasuarora) reported
@ACTFibernet i have been getting loss and the ping is above 10 i want to know that how much ping i am going to get on act fibernet, told them about the loss on a game and provided a lot of things reagarding the issue i am not gettin loss while connected to mobile internet but act
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Jay Desai
(@nik_2112) reported
@ACTFibernet your services are ****, my internet is down for last 7 days. You keep on making false promises. I no longer want to use your broadband.
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A&P
(@AP19353990) reported
@ACTFibernet No body contacted yet on registered number.. it's been more than 50 days now that I didn't get my refund..@TRAI - Please help me
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Salva
(@AnjumSalva) reported
@ACTFibernet Does your team have a courtesy to respond ? The @ACTFibernetHYD team is rude and does not know how to talk to the customer. They disconnect the call if they do not have a resolution.
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🇮🇳 Shatakshi Soni
(@shatakshisoni) reported
@ACTFibernet Hey ACT why there is no option to raise complaint against Speed issue....I am facing internet slowness but won't b able to raise any complaint
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jigyasu arora
(@jigyasuarora) reported
@ACTFibernet your escalation team member Mohamad sohail did not respond he is the senior and asked him about the ping he did not respond i am going to complaint against him as well in consumer court
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Sudhanshu shukla
(@sudhanshusss) reported
@ACTFibernet @ACTFibernet The internet cable has been connected today, Can someone from the team help me with the Username and Password to get connected to internet. This is a new connection.
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Khushrau Aibara
(@khushrau) reported
@ACTFibernet Pathetic services in Ahmedabad. Nobody responds does not attend calls. Does not call back. Curprits Mr Hitesh Mr Sanjay & that Ms Chaudhary. Have the ***** to respond call. U take advance money & give rotten services. Arnt Abad office people responsibile. Awful
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Amarjeet Sinha
(@IamAJSinha) reported
@ACTFibernet Is there any problem in the locality where your connections are very limited? Having a problem every alternative day?
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Mr Nadeem
(@MrNadeem7860) reported
from
Annāram, Telangana
@ACTFibernet Internet not Warokig Customer service Nambar not Warokig So i will tuch you in twitter So please solve my prblm please my job work from home please sapoot me , urgent please
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jigyasu arora
(@jigyasuarora) reported
sucks @ACTFibernet . I am in Jaipur i have the recordings of your customer service guys that i ask something and they will not respond and cut the call i am going to send the legal notice to solve this or pay me back the amount with interest or solve the ******* problem.
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