ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 74 |
| Chennai, TN | 35 |
| Hyderabad, TG | 26 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Nalgonda, TG | 1 |
| Pune, MH | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Pramodh Reddy
(@pramodh941) reported
@ACTFibernet It shouldn't take this long if you are really willing to resolve the issue. Every day i call customer care, they say escalated the issue each time. Yet my work order is not cancelled.
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Anirudha Ramachandra
(@_Anirudha) reported
@ACTFibernet Not assuring enough. Cannot cope with this level of slacking. Need the issue to be resolved ASAP. Please have the courtesy to look into this personally and give me an update
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kanaga Durga
(@kd_durga) reported
@ACTFibernet People are good but fix the fundamentals. While focusing on customer addition, focus on customer retention also. We have a very bad & frequent network breaks during office hours last 1 year. And today it is total down. Also made up my mind to switch to another service.
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Praveen (Ungalil Oruvan)
(@praveen4s) reported
@ACTFibernet worst customer support. For d past 2 days issue is not resolved. Worst thing is they have closed my ticket as “issue resolved” without actually resolving. Such a cheap behaviour. Very lethargic and unbothered abt customer . #ACTfibernet #ShameOnACT
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Pramodh Reddy
(@pramodh941) reported
@ACTFibernet ticket SR10166322591115 Account 101663139508 made new connection payment on 9 Nov network engineer confirmed not possible to give Act fiber Broadband connection at my home address on 10 Nov 2022. work order not cancelled and not giving refund. #WORSTSERVICE #scam
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Samrat Saha
(@samraatsaha) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet last 3-4 days act is keep unstable at evening time, if it continues i beleive i have to disconnect ur service
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Sudharsan Ravikumar
(@sudharsanrk) reported
@ACTFibernet I have been trying to reach the customer care for router configuration, I have tried everything to reconfigure it myself but the executive and service engineers doesn’t respond! Sick and tired of ACT BROADBAND
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CA Abhijeet Chouby
(@CaChoubey) reported
@ACTFibernet You are the worst internet service provider. You have taken my money for 2 days and yet not installed connection. I want my money back. Going for @airtelindia @Airtel_Presence . This is my customer no-: 102663433383
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Pramodh Reddy
(@pramodh941) reported
@ACTFibernet ticket SR10166322591115 Account 101663139508 made new connection payment on 9 Nov network engineer confirmed not possible to give Act fiber Broadband connection at my home address on 10 Nov 2022. work order not cancelled and not giving refund. #WORSTSERVICE #scam
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Prajwal Dcunha
(@DcunhaPrajwal) reported
@ACTFibernet My account has been suspended. I had taken a 3 month plan on 27 Aug and billed Rs212 in november. I had requested for service disconnection on November 26 and it was agreed that I wont face any service disruption and the bill due would be adjusted in 3 plan.
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Gopi Krishnan M
(@GopiKrishnan57M) reported
@ACTFibernet @ACTFibernet as my internet is working fine now, I want to close the service ticket. Can u close from the backend.
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Ananth RK
(@ananthblaze) reported
@ACTFibernet unable to connect to the internet since 7:00 pm. Customer care executive says there is no technical team at night to resolve issues. How ridiculous. User ID: 103498810674, please get the connection up and running and have teams available.
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js srinivas
(@js_srinivas) reported
@ACTFibernet Its just 4 days and again internet is not working 🙏🏻 SR11166379268224. Please look into this asap
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mai ladies hu
(@angreziaulad) reported
Me and flatmate both of us paid the Wi-Fi bill at the same time????? 🤦🤦🤦🤦 @ACTFibernet HELP
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Pramodh Reddy
(@pramodh941) reported
@ACTFibernet ticket SR10166322591115 Account 101663139508 made new connection payment on 9 Nov network engineer confirmed not possible to give Act fiber Broadband connection at my home address on 10 Nov 2022. work order not cancelled and not giving refund. #WORSTSERVICE #scam
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