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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • prashantvats_px
    prasant sharma (@prashantvats_px) reported

    @ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G

  • SoleilFils
    Ajay Kumar S (@SoleilFils) reported

    Still no one has been assigned @JioCare @reliancejio . Booked and paid for my @ACTFibernet new connection unfortunately. The hassle of booking a not available slot vs tollfree not allowing to proceed to talk to a support executive is not worth my time!

  • cjvijin
    Vijin C J (@cjvijin) reported

    @ACTFibernet My complaint no is SR10381474176154. i facing internet issue every alternative day...its taking more than a day to fix this issue. how will people work with this kind of net work issues

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

  • EshwarAyan786
    Eshwar Arya🇮🇳 (@EshwarAyan786) reported

    @ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet after few months i am facing this issue again, how am i suppose to tolerate this????

  • Akash_DT_91
    Akash (@Akash_DT_91) reported

    @Airtel_Presence - Such a **** service provider you are in #nashik neither your Internet is working on postpaid nor WiFi Shame on you for such service @ACTFibernet is better service provider than you unfortunately they don’t provide service here

  • arunvicky2
    Arun Vicky (@arunvicky2) reported

    @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

  • mamidi09
    mamidimanikant (@mamidi09) reported

    Disappointed with @ACTFibernet service today. Technician lacked technical knowledge and spoke very disrespectfully. Requesting action and an experienced technician to fix Ticket ​CC: @DoT_India @TRAI

  • karthic74
    karthicmaniyan (@karthic74) reported

    @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys

  • prasdbZ
    Unnai Kelai (@prasdbZ) reported

    @ACTFibernet hello!! It's been 3 days since the internet connectivity was disrupted. No proper response. Waiting from morning but the support person still has not arrived! @chennaiactfiber

  • YogitaS44968288
    Yogita Sharma (@YogitaS44968288) reported

    @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it

  • sanjayrathore36
    Sanjay Singh (@sanjayrathore36) reported

    @ACTFibernet @Venk_SA Worst services in Lucknow .

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