ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 63
Hyderabad, TG 40
Chennai, TN 38
Sūrat, GJ 5
Lucknow, UP 3
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mumbai, MH 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samuelbrainerd Samuel Brainerd S (@samuelbrainerd) reported

    @ACTFibernet Your engineer called in the evening and says nearly 25 houses are affected due to this downtime. How does that justify? Almost every month this is happening, what's ACT doing about it as a permanent solution? @jagograhakjago

  • icprasanth icprasanth (@icprasanth) reported

    @ACTFibernet ITS BEEN 4 DAYS AFTER COMPLAINT. THE PROBLEM HAS NOT SOLVED YET. KINDLY CLOSE MY INTERNET CONNECTION IF YOU GUYS CANT SOLVE A SIMPLE PROBLEM OF CONNECTIVITY. 9958044404

  • sumit_menon sumit menon (@sumit_menon) reported

    @ACTFibernet facing connectivity issue only in my home out of 150 residents, My work is getting impacted. Raised a complaint and trying to reach call centre no luck. Can any one please assist as it's really urgent

  • a1saini Amit Saini (@a1saini) reported

    @ACTFibernet SR11066075935354, SR11066057660814, SR11065999155824 - 3 tickets for same issue and yet to see a final resolution. If you cannot provide the service then let me know and I would chose a new service provider.. this is really pathetic service

  • HarshithKumarM4 Harshith Kumar M (@HarshithKumarM4) reported

    @ACTFibernet what a crap internet connection service you are providing. So called bengaluru’s fastest wired broadband.Since the day i have taken the connection there is no single day that i have used the internet without raising Service request which is never resolved permanently

  • KingJaga1 Jagadishwar (@KingJaga1) reported

    Disappointing support from @ACTFibernet , Its been 3 days now, still they're fixing the line. Productivity Loss! #ACTFails

  • AMEENCHENNAI72 NOORULAMEEN (@AMEENCHENNAI72) reported

    @ACTFibernet Instead of automated reply, if someone can really look into the issue will be appreciable… stop sending such msgs and quick response is what we expect..

  • Sidd_5181 Siddhartha Srivastava (@Sidd_5181) reported

    @ACTFibernet @ACTFibernetHYD your call centre is a fraud,it will keep the customer on endless waiting..finally I logged the complaint via App( for fluctuating internet) after followup your capable engineer did some changes after that internet is not working at all.

  • cbesgkumar Ganesh (@cbesgkumar) reported

    @JioCare Hello! Is there anyone seriously following up on my query ? Three days are over without any resolution. You are forcing me to move other operators. @ACTFibernet it's my bad I moved away from you :(

  • Nishps Nishant (@Nishps) reported

    @ACTFibernet absolutely the worst customer service. The disconnection team defrauding the customers. The customer care team hanging up the call every time accountability is questioned. This is to a customer of 3 years

  • impaulsively P.S (@impaulsively) reported

    @ACTFibernet I've been a user of your service from the time you were Beam cable. And I'm now getting ready to move to a different service provider because of the constant idiocy of the technician of yours in my location.

  • BatchuPrashanth prashanth batchu (@BatchuPrashanth) reported

    @ACTFibernet Will the issue be cleared or not ?

  • jeelani_mohd mohd abdul jeelani (@jeelani_mohd) reported

    Worst internet Service, I’m working these days from home and in 2 month face 6 outages for a tenure of more than 48 hours. Receive a warning letter from TL for termination, Very disappoint by @ACTFibernetHYD @ACTFibernet

  • Sidd_5181 Siddhartha Srivastava (@Sidd_5181) reported

    @ACTFibernet No one has contacted me... internet still not working..your customer care waiting is endless...there is no escalation mechanism.. pathetic customer support ever seen.

  • subhashmangalam Subhash Mangalam (@subhashmangalam) reported

    @ACTFibernet please foucs on net fluctuations. Near Alwal,Hyderabad net connection is very poor. Pleased o the needful

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