ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 37
Hyderabad, TG 21
Coimbatore, TN 4
Delhi, NCT 3
Kollam, KL 2
Mumbai, MH 2
Vellore, TN 1
Varanasi, UP 1
Vengavasal, TN 1
Mangalore, KA 1
Ludhiāna, PB 1
New Delhi, NCT 1
Gharroli, NCT 1
Lucknow, UP 1
Erode, TN 1
Tiruchirappalli, TN 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SThiruchangu SANKARA (சங்கர...) (@SThiruchangu) reported

    @ACTFibernet I have given my details as DM. Hope the frequent disruptive service will be resolved, worth of my monthly payment.

  • shameem74 mohamed shameem khan (@shameem74) reported

    @ACTFibernet Hi, Broadband not working fir almost 8 hours. Please check asap. Account id- 102018566970

  • chandra_mouly Pagidipitta (@chandra_mouly) reported

    @ACTFibernet Shame on you guys for still not solving this issue. @ACTFibernet is fraud service provider.

  • Crazzyyy_head Manish Patil (@Crazzyyy_head) reported

    @ACTFibernet Such a pathetic service there is no live chat in app options you can last good only for 10 days and your problems start. Many are doing WFH and we can't have issues with our internet.We have to use our mobile data to raise a complaint to a ISP 😕

  • BarkhaKandhari Barkha Kandhari (@BarkhaKandhari) reported

    @ACTFibernet @bada_paww Yes they want u to have worst experience than what u have got

  • rakesh4908 Rakesh Nagpal (@rakesh4908) reported

    @ACTFibernet Worst service Ever, all you can say is 4hrs 4 hrs, Spoke to 4 advisors, its been over 36 hrs with no internet, who pays for the losses we incur because of your careless & inefficient team.

  • gsg1087 GG (@gsg1087) reported

    Seems like @ACTFibernet Ahmedabad is not able to provide the promised service. Downtimes are way more then what has been promised. Support seems not keen enough to resolve the issue. Can we really relay on your service!!

  • faizy099 SOURCES (@faizy099) reported

    Still haven't received any response from the technician nor from ACT Fibernet. Was told the technician would arrive by 10:00. How ridiculous service are you giving to your customers? @ACTFibernetHYD @ACTFibernet

  • krapasaipraveen KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, State of Andhra Pradesh

    Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

  • AryaSukirti Sukirti Arya (@AryaSukirti) reported

    @ACTFibernet @ActfiberC I am facing serious trouble in shifting connection in Bengaluru. I work from home & the least I expect from my internet service provider is to ensure the wifi is not a problem for me. Please resolve this at the earliest. Disappointed Customer here!

  • bhi_1987 @bhi (@bhi_1987) reported

    @ACTFibernet Yes, it was worked on but the issue is not solved. Still if there is a powercut, we are losing internet connection from the source.. kindly review the issue as the ticket has been reopened SR10160510662292

  • SinghlaYuvraj BrawlBro_Yt (@SinghlaYuvraj) reported

    @Neptune1x @ACTFibernet my net is so **** cuz of you

  • harikirank88 Hari Kiran (@harikirank88) reported

    @ACTFibernet Installation fee waived. One issue still not resolved. July month bill already paid from old account but it's still reflecting on new account. Either refund the payment or remove the charge

  • kalyanchandra Kalyan Chandra (@kalyanchandra) reported

    @RathanKalluri @ACTFibernet They have the worst customer service. Today is the 3rd day and not even a single response from them. They do not have a proper setup in tier 2 cities like warangal. I have done a blunder by not opting for jio.

  • Crazzyyy_head Manish Patil (@Crazzyyy_head) reported

    @ACTFibernet It's been more than 2 hours and still the same issue No Internet. Such a pathetic and waste service. We have to do office work on mobile hotspots inspite of paying thousands of bucks to a waste service provider like you.

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