ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 56
Chennai, TN 29
Hyderabad, TG 16
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vishalk69889136 Vishal kumar (@Vishalk69889136) reported

    @ACTFibernet can you stop harassing me with your calls continuously,I have disconnected as I've moved to Pune where you don't have a service,so no point asking me to reactivate

  • adityapuranam8 aditya (@adityapuranam8) reported

    After 86 hours of no internet , my issue is resolved now SR10159591913872 @ACTFibernet

  • Aj_Bashaboina Aj (@Aj_Bashaboina) reported

    @ACTFibernet @ACTFibernet FYI No one reached me yet. Is this the final solution you are going to settle me? Can i file a petition in consumer forum for asking extra bill??

  • cvonlintzgy Craig Vonlintzgy (@cvonlintzgy) reported

    @ACTFibernet The associate who was supposed to solve the network issue came and went away without finishing his job and he has not said anything. It's now more than 24hours and nothing has been rectified. Seriously this is very annoying.

  • Baldus_Maximus ஜ۞Zen.۞ஜ (@Baldus_Maximus) reported

    **** @ACTFibernet. Three weekends in a row. Three complaints. But, bill has to be paid on time. Get your bloody **** together! Whenever we call, the usual answer is, "Line got cut". Find a better solution!

  • vikaska47319778 vikas kadam (@vikaska47319778) reported

    @ACTFibernet - I’ve been struggling to get the internet since I have installed the new connection & to be true, I’m having the worst day plus, your support team is not even bothered to provide the support & cutting the calls. This is my last warning before I reach consumer court.

  • ksvimal_16 VIMAL KS (@ksvimal_16) reported

    @bada_paww @ACTFibernet Stupid company

  • vikaska47319778 vikas kadam (@vikaska47319778) reported

    @ACTFibernet As per your SLA this issue should be resolved in next 30 mins. I’m hoping it will be. If not, then after so many warnings, I’ve to take an action.

  • Baldus_Maximus ஜ۞Zen.۞ஜ (@Baldus_Maximus) reported

    @ACTFibernet I apologise. But having internet connectivity issues so frequently isn't something that should be happening.

  • raj99_ Rajesh (@raj99_) reported

    @ACTFibernet Have been trying to reach since morning. Can someone connect with me? Have to file a complaint.

  • balajint Balaji Natarajan (@balajint) reported

    @ACTFibernet Connectivity issues for the past 10 days. Numerous tickets closed without proper resolution. First time in 5 years facing such an issue. Ref SR10859500943662. Can you help?

  • iamsen93 senthil muthuraj (@iamsen93) reported

    hello @ACTFibernet, your service quality is too bad these days, so as your customer support team. Need information on my disconnection request and the refund process.

  • Selvapr00556626 Selvaprabhu (@Selvapr00556626) reported

    @ACTFibernet @ACTFibernet They put extra bill amount and asking me to pay the bill. Now they suspended my account. I have no way of contacting customer care also. Two times complaint raised and 4 times talked with support team. worst service ever. 9500441518

  • CKOLITA CHINMOY KOLITA (@CKOLITA) reported

    @ACTFibernet Worst support. No response from your team. They will switch off the phone too after getting calls. I have to travel to this location because of the commitment by your team

  • Selvapr00556626 Selvaprabhu (@Selvapr00556626) reported

    @ACTFibernet They put extra bill amount and asking me to pay the bill. Now they suspended my account. I have no way of contacting customer care also. Two times complaint raised and 4 times talked with support team. worst service ever.

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