ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 35 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Inkollu
(@inkollu_ravi) reported
@ACTFibernet when you are unable to provide proper service don't cheat customers by making false promise Customers are your pay masters that you should always remember
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வசந்த் இளமாறன்
(@vasanthilamaran) reported
@ACTFibernet SR10364978547384 SR10364978586824 both the complaint closed .. could you ask someone to call??
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Sandeep Sagar
(@SanduJk) reported
@ACTFibernet Please provide proper service to your existing customers.. Your technical team is giving the worst service in Bangalore - 560013.
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Manogna Ulligadda
(@MUlligadda) reported
@ACTFibernet @ACTFibernet how can you charge me amount when you didn't provide the service?
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Sudharshan Gawane
(@SudhrshanGawane) reported
@ACTFibernet If u can't give service properly then don't even provide service and ur waste Executive never answer customer calls ...poor services and charging on time
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Santhosh Gadam
(@SanthoshGadam1) reported
@ACTFibernet 2 days completed my internet issue as not resolved. This is the 2nd time in this month. I lost 2days of my salary doing work from home.
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Sagar Somanna
(@SagarSomanna9) reported
@ACTFibernet hey once again I am here for 2 days there was no packet loss after your engeineer changed dns via router now again same issue packet loss so anything can be done?
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SINN
(@PapriTweets) reported
.@ACTFibernet Our internet went down since the heavy storm in #DelhiRains. Possibly the ACT cables that bring in the ethernet were also damaged. I raised an issue on the ACT app and was given a time till 4 pm today. No technician came but got a msg that issue resolved. It didn't
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Karthik Seshadri
(@ikarthik_sesh) reported
@ACTFibernet I placed a request to disconnect my service from 7th June and you guys have disconnected now only
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Aryanrajkapoor
(@Exrage15) reported
@ACTFibernet Dear Subscriber, This is an automatic email confirmation to inform you that your ticket number SR11064979973623 has been registered. I wasn’t able to use the internet the whole day need a solution on immediate basis
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Sayan das🇮🇳🇮🇳
(@SayanDas572) reported
Hello @ACTFibernet I just the bill for this month and still it shows I need to pay the amount again pathetic app and service.... User ID 101647222841...
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Anish
(@Aniiiiish) reported
@KBhargav96 @indian66669296 @ACTFibernet Yes I was using it even before their official launch and never i experienced downtime even during rains
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Vipul Sood
(@vips04) reported
@ACTFibernet such a bad network and bas customer service this is the second time in past 1 year i am facing the issue. My internet is not working is no is bother to repair it. SR11064976838894 complaint id. @reliancejio please connect with me. Will change my connection
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sadhu
(@sadhudas) reported
@ACTFibernet I Raised so many request, but why you not disconnect my connection. The SR no is SR11064984813044. Service request for this issue is already raised with reference number SR11064984813044. Our team is looking into it and will get back to you shortly
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Shirish Kk
(@shirishkkIFA) reported
@ACTFibernet app not working ,internet not working ,to raise the ticket nothing is working . What is working in this company???
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