ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 21 |
| Hyderabad, TG | 10 |
| Pune, MH | 3 |
| Visakhapatnam, AP | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Coimbatore, TN | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mustafa khan
(@iamMustafakhan) reported
@ACTFibernet You people have the worst service
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Chander
(@ds_chander) reported
@ACTFibernet I DM ed you my contact info...there's no change after that,problem not solved.. extremely surprised by this lackadaisical attitude towards your consumers
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Yogesh Pandey
(@Yogeshpandey07) reported
@ACTFibernet Hi, My internet is not working and I'm unable to raise a ticket through the App as well. Keep getting error. Could you please help me connect to someone who can help me with this. Act user id: 101530639492
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karthiknag
(@accessknag) reported
@ACTFibernet 4th day of not having internet connectivity here in Shanthinagar, Bangalore. Explanations went from "server down" to "box is in a house someone has vacated" to "No clear status". How much patience is enough patience?
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Rahul Agarwal
(@iRahul_Agarwal) reported
@ACTFibernet The issue is ongoing. It works fine for a while and after a couple of days, it gets slow again. I’ve raised the compliant multiple times via app too, the executives are always in a hurry to close the request without proper resolution. I’ve provided my ac no. via DM.
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Akhtar Ahmed
(@mdakhtarahmed) reported
@ACTFibernet What is the update on this?? I want to know the SLA. This is a financial issue and I don’t know why your technical team calls me and closes Tickets. Also provide me the correct Ticket.
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hari
(@hari_happydude) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10265965804224 has been registered. Can you please help
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ambreesh
(@ambrees62616220) reported
@ACTFibernet I requested to disconnnect my net due to very bad Servcies from 30th sept act fiber employee called me argue that I should not disconnect and when I insisted he disconnected today when my request was to disconnect from 30th sept
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Archit Saxena
(@archit_sax) reported
@ACTFibernet my account is suspended yet I have paid this for. If you are not resolving this issue this time then I am going to complain. I have all the proof that needed. So stop ******* messing with me.
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Mustafa khan
(@iamMustafakhan) reported
@ACTFibernet You please have the worst service
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Maninder SinghBhatia
(@ManinderSb1) reported
Phone 8977009270, Ticket SR10165966088014 , Please help asap @ACTFibernet @ACTFibernetHYD
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Aishwary Singh
(@meaishwarysingh) reported
Making reply on Tweet won’t pretend you are very much concerned about the customer @ACTFibernet. No call, no mail nothing from company. Are you Guys fooling on the name of 24x7 service? #fraudactinternet
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vijay prasad rao
(@vijayprasadrao) reported
Most pathetic and cheaters. Took money and saying no service. Need Refund ASAP cheaters. Hello @ACTFibernet
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Mustafa khan
(@iamMustafakhan) reported
@ACTFibernet There is no response from your team, i also requested to connect my call to manager or zonal officer regarding the service
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Rakesh
(@IAmRakeshSK) reported
@ACTFibernet @ActfiberC, you have worst customer care support among all service providers. And also less support in app also. I would like to give 0 rating