ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 135 |
| Chennai, TN | 54 |
| Bengaluru, KA | 43 |
| Sūrat, GJ | 5 |
| Mumbai, MH | 4 |
| Kolhāpur, MH | 4 |
| Visakhapatnam, AP | 2 |
| Delhi, NCT | 2 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Srinagar, JK | 1 |
| Ahmedabad, GJ | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
| Lucknow, UP | 1 |
| Pune, MH | 1 |
| Greater Noida, UP | 1 |
| Ludhiāna, PB | 1 |
| New Delhi, NCT | 1 |
| Jubilee Hills, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Sharma
(@sharma_gaurav25) reported
How unprofessional @ACTFibernet . Raised multiple tickets. Tickets been escalated but closed every time without a resolution. Been struggling for over 3 weeks now.. Worst customer service ever came across..
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NOORULAMEEN
(@AMEENCHENNAI72) reported
@ACTFibernet It’s already 2 days and the problem still persists
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Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet worst service ever and no resolution for their service .Before taking the connection people will show 75Mbps and later it’s not up to the mark and if we raised they want us to check with cable speed even though it’s not showing 75Mbps .last two months many times
-
vikramraj
(@VikramrajCherry) reported
@ACTFibernet @ACTFibernetHYD What kind of bastard service is this? Do you want to keep the customers or unsubscribe from ACT? No body is taking care of this issue
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NOORULAMEEN
(@AMEENCHENNAI72) reported
@ACTFibernet It’s been two days and still the problem has not been resolved.
-
🇮🇳 sandeeprachala 🇮🇳
(@sandeeprachala) reported
from
Hyderabad, Telangana
@ACTFibernet complaint register with ticket no SR10165976710694 but till now no body turned up. Please look into it
-
deepak chouhan
(@deepakchouan) reported
@ACTFibernet This month again wrong receipt received from act I was assure by Prahalad from ACT team that I will surely receive correct receipt from next mont but still the same now when I call Prahalad from ACT he don’t even answer my call is this your customer service ignoring calls?
-
Pratheesh
(@Prathee58591742) reported
@ACTFibernet We are facing issues with internet connectivity since morning. Raised a Ticket through mobile which was closed without even fixing.. Awesome service...Refer Ticket#SR10365975032944
-
Bharath Reddy🇮🇳
(@I_yaaam_Bharath) reported
@ACTFibernet Unprofessional behavior actfiber net people .They never ready to resolve issue and instead of resolve issue they always fight with customer .
-
Govardhan Sai Venkat Venna
(@venna_govardhan) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10165977421104 has been registered. Our team will ensure fastest possible action. As per SLA, the invoice will be shared, but why not ticket resolution as per SLA. The ticket is pending since 2 days, any waiver for 2 days internet lost?
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raj mahuvakar
(@rajmahuvakar1) reported
@ACTFibernet no resolution to my ticket SR10265969029054 since the last 2days ,pls rectify the same ASAP
-
Santosh Kumar
(@santoshkumarns7) reported
from
Rājendranagar, Telangana
Pathetic service handling by technician Vishnu of @ACTFibernet in Miyapur hyderabad. Totally incapable and incompetent
-
kadari shravan
(@kadarishravan) reported
@ACTFibernet you are one of the. Worst isp on this earth. U r support, call center are country brutes. Don't have sense to deal with customers.
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Ashiwani Pr Singh
(@Ashiwanipratap) reported
@ACTFibernet I am very dissatisfied with your services and very sorry to say that your staff Mr Noman Ali based at Lucknow did a very poor service and commitment with me, he has cancelled my application by himself and his answer is very irresponsible. My CAF is 119659413689
-
Aarti Agarwal
(@AartiAgarwal247) reported
@ACTFibernet good for nothing internet service .,they put their box in someone’s house and the owners shut down the power… consequences of which, is to b faced by people who’s internet is connected to that box Then ur irresponsible team says that they can’t help. Disgusting!