ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 24 |
| Hyderabad, TG | 11 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal maurya
(@Vishalm61674018) reported
@ACTFibernet @ACTFibernet i gave you soo much time but didn't resolve my problem . And service is the worst service i have ever seen . And your bill is fake you are charging more for your service just don't do that and give me my refund money
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vamshi Thota yadav
(@vamshiThota99) reported
@ACTFibernet can u slove my problem i can tweet 10 time I don’t care my problem this is Vamshi my contact 7981655816 with 12 hours u can slove my problem otherwise I remove ur connection 😤😤
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JAGADEESH BABU P
(@Jagadish129) reported
@ACTFibernet why did you take 8-9 hrs to resolve an issue all the time that to in the peak hours. No point in using it further . Fed up with your connection and services. I would request you to remove the connection. Having 150 Mbps connection but using mobile data all the time.
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shaik irfan
(@Alshaikirfan) reported
Hi @ACTFibernet since morning there is no internet.. This is the service you are giving, when we are working from home. Ac no. 101010936819 Hyderabad aread
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Parveen kumar dogra
(@parveenkumar031) reported
@ACTFibernet It is been more than 10 hours but issue has not been resolved yet. I have no option to quite your services. I have already requested for deactivate my services ASAP. Worst services
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Prashanth_tav
(@PrashanthTav) reported
@ACTFibernet I have been struggling to get a broadband connection.The lack of empathy shown by customer service and field team is baffling n stressful.Numerous calls n explanation and payment made. ACT Fibernet A/c No 102018540751.
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Parveen kumar dogra
(@parveenkumar031) reported
@ACTFibernet @ACTFibernet my issue still not resolved. You guys are sleeping till now. This is my disconnection is registered with Ref No SR11057250283894. I will not continue ur services anymore from 31 June onward so disconnect. immediately
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sethu
(@sethu2012) reported
@ACTFibernet @ACTFibernet #balamalladi #sunderraju still no proper response from your team.. i have used my connection more than a month but still they asking payment for the unused period and service not yet connect in my shifted location. #pandemic hope you will understand the situation
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Anand R
(@anandr903500) reported
@ACTFibernet - Hi Team, am very much disappointed with ur service, SR10254921315860 No action from last 1.5 month. plz help me on this.
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Saaquib Neyazi
(@saaquib_neyazi) reported
@NashNakwal @ACTFibernet Bhai inke local service providers ya third party service wale hoge. Unke office jaao and karao and personal number lo unka. Ye customer care se kaam hota nhi ya ye bande mantey nhi
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vicky khater
(@vickyvicky87) reported
@DoT_India May I know to whom have u shared my tweet? I am feeling so helpless among these fraud service provider. Trying my best to resolve the query, daily calling up tweeting up but all seems on vain. Is this our future and developed India where fraud is the main motive. @ACTFibernet
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strugglerladka
(@Tauseeft) reported
Hey @ACTFibernet, how’s your service in Tolichowki, Hyderabad area. I’m planning to switch from the provider CountryOnline. Would it be wise of me to switch?
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Benet
(@Benet43439044) reported
@ACTFibernet Is there a TAT for a issue to be closed? Is this how you address every customer s issue? 4 Service ticket 4 days since the last tweet for a simple referral amount credit
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M S
(@MANISHs19284130) reported
@ACTFibernet @ACTFibernet THE WORST CUSTOMER SERVICES I SEEN EVER. NOW I DON'T WANT ANY SERVICE FROM YOU. JUST REMOVE YOUR EQUIPMENT AND WIRE FROM MY HOUSE. NOW DO NOT HAVE ANY RESPONSIBILITY OF IT.
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Nagenthiran
(@nagenrenault) reported
@ACTFibernet hi I have issue with my wifi for past 3 days . If raise a complaint they are closing it without solving the issue