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ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IamNaveen_s
    Naveen Kumar S (@IamNaveen_s) reported

    @ACTFibernet My original ticket for shifting was closed and I got another ticket registered by calling ur customer care. ETR was 06/06/26. Now that is closed without any explanation or contact at ground level. And another ticket is opened to further move the ETR?. Is this some joke ?.

  • ncspeaks13
    NC (@ncspeaks13) reported

    @JioCare having issues with my internet connection, been three days and no one is answering the call after raising the service request. Let me know if you are interested to rectify if not i can shift to @airtelindia or @ACTFibernet a

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported

    @ACTFibernet Appeal to resolve the issue with quality and safety at customer's satisfaction Please do not rides over customer head leaving job in a very bad shape

  • dhahirasm
    Dhahirasm (@dhahirasm) reported

    @ACTFibernet And tell me about the date of unused .. it's easy to provide a local technical support number

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet You can shove the ETR and ticket up your... I know you guys keep changing the ETR and timelines as per your convenience,so don't give me that crap.I want a strong escalation against your service guy Naveed who has been fooling me to save his own job.That retard needs to be fired.

  • _palnati
    Dinesh Palnati (@_palnati) reported

    Pathetic service from @ACTFibernet , 24+ hours of internet outage and counting. @ACTFibernet promised resolution by 9 AM, then silently moved it to 9 PM. Customers deserve better communication and accountability. Extremely disappointed with the service.

  • d_ambadipudi
    DEEPTI AMBADIPUDI (@d_ambadipudi) reported

    @ACTFibernet it's been 5 days since we raised the request for relocating my Act connection in Chennai Chromepet. SR no. SR10380569359824, est date of resolution was given as 4th June 2026 as reflected in the App but there's no response from Act since then. Please help asap.

  • rampal57
    HPJ (@rampal57) reported

    @ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet my internet is not working again kindly check and get back. This is happening very frequently now

  • Prakydotin
    PrakyDOTin (@Prakydotin) reported

    @ACTFibernet Extremely disappointed with the service and support. I've been facing frequent internet disconnections for over 15 days and have raised multiple complaints. A technician finally visited yesterday evening, diagnosed that the issue is with the router 1/n

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet As discussed i'm not received the refund yet stii after raising the service request,I need immediate action on this I had done payment 25st may requestd refund on 3rd June it's 6th June still there is no progress and also i'm not able to track it as your app is showing no user

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet Confirmed no dues in call. Now changing story to ACT balance transfer instead of refund to original payment mode. Service failure led to disconnection. Stop misleading customers and process refund properly. #ACTFibernet #RefundIssue #PoorService

  • TusharAgar4860
    Tushar Agarwal (@TusharAgar4860) reported

    @ACTFibernet This is really frustrating. Again today connection is not working. Please refund my full money and disconnect. I want to switch. Should I drop an email.

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet worst service from last 4 days no response and no installation

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