ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 77
Chennai, TN 36
Hyderabad, TG 26
Coimbatore, TN 5
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SuryaKodati Surya Prakash K (@SuryaKodati) reported

    @ACTFibernet Enough is enough Nobody called me I will go ahead with another service provider Thank you

  • iamarulajith அஜித் (Ajith) (@iamarulajith) reported

    @ACTFibernet my connection has been down since midnight. Raised a complaint still no response..what is going on?.Solve it or close the connection

  • 2020_leaks Leaks_2020 (@2020_leaks) reported

    @ACTFibernetHYD @ACTFibernet please resolve my issue my internet is not working HTTP error 504 Account number - 101004141103

  • bintbattuta **** battuta (@bintbattuta) reported

    @ACTFibernet I've been trying to speak to your customer care for more than two weeks, with no response

  • snehamishradub2 sneha mishradubey (@snehamishradub2) reported

    @productdfusion @ACTFibernet There are so many others waiting for refund from them for the same issue but these people just don't care about our refund. Get in touch with @getmyrefundin to initiate immediate legal action against them so that you can get your money back from these cheaters

  • VANSINICK VANSI NITESH (@VANSINICK) reported

    @ACTFibernet This issue happens every month. Your krishna technician never comes up with a permanent solution. You should change your technician. Please resolve asap

  • hellowhois001 Ajay dev (@hellowhois001) reported

    Internet is down from morning in Kondapur, Hyderabad. still hasn’t resolved, how would you compensate my day’s work? @ACTFibernet @ACTFibernetHYD #hyderabad #actfibernet

  • SUNILKHATR51666 SUNIL KHATRI (@SUNILKHATR51666) reported

    @ACTFibernet Guess what now @ACTFibernet has extended resolution period by another 24hours.. now it's more than 48hours with no internet. In my 6months plan, 3months goes in complaint itself. Feel like paying double the actual amount.

  • akashbhargav28 Bhargav Gopalkrishna (@akashbhargav28) reported

    @ACTFibernet The person assigned it-seems on leave. What a broken system you have . Is it called customer service? Hopeless idiots

  • productdfusion Arindam Das (@productdfusion) reported

    @ACTFibernet Before starting the service itself Sales has missed the promise and now as I am asking for refund they says it will take 20 days! Pathetic

  • VANSINICK VANSI NITESH (@VANSINICK) reported

    @ACTFibernet No Internet from last 24 hrs, every month there is some connectivity issue from your side. Why don't you have a permanent solution for this. Please look into this and try to resolve asap

  • mumtazahmad955 Mumtaz Ahmed siddique (@mumtazahmad955) reported

    @ACTFibernet Internet not working from yesterday 4 pm till now. Almost 18 hours passed. I raised complaint @7pm. It's also 15 hours. My service request number SR10167610747144. My account No. 101382157523

  • SUNILKHATR51666 SUNIL KHATRI (@SUNILKHATR51666) reported

    @ACTFibernet worst service provider ever seen in my life. Frequent disconnect, no immediate resolution, no response from technicians, no response from customer care as well.

  • Venkat4Twit Venkat (@Venkat4Twit) reported

    @ACTFibernet Worst customer service experience from ACT people without sorting my issue

  • Tanay_05 Tanay Agarwal (@Tanay_05) reported

    I still do not have a resolution to my problem. Trust me, I'm switching to @ACTFibernet Soon. @airtelindia Kindly shutdown.

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