ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 64
Chennai, TN 36
Hyderabad, TG 36
Sūrat, GJ 5
Lucknow, UP 4
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mumbai, MH 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet net not working

  • faheemkhan086 FAHEEM KHAN (@faheemkhan086) reported from Hyderabad, Telangana

    How Many Times I Have to Remind You, Lousy Service by @ACTFibernet

  • pavanchetluri Pavan #FEG #TRX #EMAX (@pavanchetluri) reported

    @ACTFibernet Says 1 month of free subscription for zee5. I subscribed for it yesterday and from today it said my subscription trail plan was over & chargeable from today. Literally worst broadband provider & thieves. I want to unsubscribe from my zee5 plan immediately.Please help

  • CitizenOfIND_94 Khaleel Shaik (@CitizenOfIND_94) reported

    @ACTFibernet I have paid full amount by confirmation provided by ur executive that I will get connection in 2 days. But after 4 days of payment someone called now and said we don't have ports available in server. Is this the way you treat a customer who is willing to joint ACT?

  • tejabn99 Teja (@tejabn99) reported from Rājendranagar, Telangana

    @ACTFibernet your connectivity always sucks. Whenever there's an important work that time only it loses the connectivity. Literally very much pissed off. Have to switch to other ISP like @reliancejio Fibre, the thing I am eagerly waiting for Jio Fibre to start a connectivity.

  • kvdkprasad K V D K PRASAD (@kvdkprasad) reported

    @ACTFibernet @ACTFibernetHYD . My internet is not working. Pls look into it on priority. SR10162132809492. I am blocked for my work. it's more than 3 days now. Is someone looking into the issue?

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet net not working, it is going down very often

  • JonahAbraham26 Jonah Abraham 😷 (@JonahAbraham26) reported

    @ACTFibernet I have not yet received a call back. It's been close to 12 hours. You people are just proving it time to time that you're customer service is the worst in the broadband scense and not helping any of it's users. Period!

  • shashidharanvs SHASHIDHARAN V S (@shashidharanvs) reported

    @ACTFibernet @ACTFibernet Issue not fixed yet. Facing outages daily and its pure luck to have internet now. Can this be fixed asap? This is going on for a month now. You technicians just call to close the complaint,but no resolution. I am not renewing plan without seeing seamless connectivity

  • Pradeep_sbr Pradeep Shukla (@Pradeep_sbr) reported

    @ACTFibernet @ACTFibernetHYD @almishra07 Dear Act group your service is very worst. you need to improve. I'm going to discontinue your service because no one is responding correctly. I have complained so many times First complained was on 30st june 2021. it's affecting my work.

  • SamuelM59583755 Samuel Mathew (@SamuelM59583755) reported

    @ACTFibernet multiple complaints every week. Internet connectivity going down. No permanent solution. Expect better service.

  • SathyaKommiset1 Sathya_Kommisetti (@SathyaKommiset1) reported

    @ACTFibernet Hi team, I haven't received any update on the service deactivation process. Could you please have someone look into it

  • 47prakhar prakhar gupta (@47prakhar) reported

    @ACTFibernet yesterday only I applied for your connection and the customer executive said that they will install the wifi by today. Only on this condition I agreed to go ahead. Now, there is no positive response from your team. This is just starting I guess.

  • Aryan39728733 Aryan (@Aryan39728733) reported

    @ACTFibernet worst internet providers in Delhi paying u guys so much isn't worth it every day their fibre line gets broken down and I raised a complained on 11Sep in the morning my internet isn't back yet Worst service In Delhi SR11062123013122 Won't recommend u guys to any1 😡

  • BadriShrinivas Shrinivas Badri (@BadriShrinivas) reported

    @ACTFibernet What is happening? Why is my internet so slow, yet again? I've already restarted my modem, and nothing is helping. PLEASE HELP ME OUT!!!!!

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