ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 74
Chennai, TN 57
Bengaluru, KA 53
Sūrat, GJ 5
Lucknow, UP 3
Ahmedabad, GJ 2
Mumbai, MH 2
Visakhapatnam, AP 2
Kolhāpur, MH 2
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1
Delhi, NCT 1
Pune, MH 1
Greater Noida, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Punam88830421 Punam (@Punam88830421) reported

    @ACTFibernet With evey complaint, I have seen the support is very poor from your side. No-one tooks customer complaints seriously. Please restore it on urgent.

  • mmmreddy Madan Mohan Reddy (@mmmreddy) reported

    @ACTFibernet Still my problem not at solved.. 7846909697 is my contact number and I'm from Nellore.

  • lakshmi_sridhar Lakshmi sridhar (@lakshmi_sridhar) reported

    @ACTFibernet My internet is not working and unable to open a ticket from support in app also worst service as always User id:104381305966, raise a support ticket for me atleast from your side.

  • harpreet299 Harpreet Singh (@harpreet299) reported

    @ACTFibernet TRIED REACHING YOUR CUSTOMER CARE TEAM BUT NO ONE EVEN BOTHERING TO ANSWER CALLS, CALLS GOING BLANK AFTER 20/25 MINS HOLD TIME, AM I THAT FREE THAT FROM LAST 7 HOURS I TRIED REACHING YOUR CUSTOMER CARE TEAM ATLEAST 15 TIMES...

  • pritrules Pritam Dutta (@pritrules) reported

    @ACTFibernet called ur customer care and no response

  • ManishD30279757 Manish Doshi (@ManishD30279757) reported

    @ACTFibernet Still no call received... Arrange my refund of money which I paid for year..As u people can't solve issues u can only loot us by cheating as my security system is under threat ph7995867936 Vijayawada AP

  • appuchin master of punyverse (@appuchin) reported

    @ACTFibernet @JioCare 24 hours @ACTFibernet has not lifted a finger yet for providing resolution.

  • Dhanush_babuH Dhanush Babu (@Dhanush_babuH) reported

    Internet is not working since yesterday evening. And your customer care is for no good and I can't connect with them. I m doing WFH. So how long do you expect I should wait for my issue to be resolved and I had to take leave because of you @ACTFibernet

  • Akshita_Reddy Akshita Reddy (@Akshita_Reddy) reported

    Dear @ACTFibernet, few years ago you had amazing internet connectivity and service that responded immediately, what happened now? The customer care helpline number doesn’t work, can’t register a complaint on app without granting camera access (1/2)

  • sanjeevrsj Sanjeev Jindal (@sanjeevrsj) reported

    @ACTFibernet Very horrible experience in getting a connection after making payments against ac no. 110594079181, sales guy just disappeared, not picking up phone, technical team have not come forward even after 4 days. Call center and nodal officer seems not able to help out.

  • appuchin master of punyverse (@appuchin) reported

    @ACTFibernet No resolution in sight , it's been 21 hours. @ACTFibernet has neither called nor resolved anything. It's a bloody sham. Paying almost 1200 per month for this shoddy service. @JioCare how's the service for jio fiber?

  • meetmrpavansai Pavan sai s/o bramaramba devi (@meetmrpavansai) reported

    @ACTFibernet Just asking if you get chance to look into my issue.

  • me_shivaram Shivaram (@me_shivaram) reported

    @ACTFibernet It was resolved in 2 days, which was double the promised. worst part is, no one gave clarity on whats happening. CC Team and you say they would call me but no one called. I just kept waiting, ETA kept going further & I was kept in dark till magically it gets fixed.

  • svaidhya1979 Vaidhyanathan (@svaidhya1979) reported

    @ACTFibernet Last two my internet connection gone, unable to reach ur customer care. Completely wasting my time, my mobile data is gone. All my official and kids school classes gone. Poor service.

  • HajiraFarhin Hajira Farhin (@HajiraFarhin) reported

    Hey @ACTFibernet. My WiFi is down since Sunday. In spite of registering complaints multiple number of times, the issue has not been resolved. Your technicians are supposedly getting to my place "in the next 30 mins" from the past 2 days! I didn't sign up for this kind of service!

Map Check Current Status