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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 33
Chennai, TN 21
Hyderabad, TG 28
Chhindwāra, MP 8
Delhi, NCT 2
Ahmedabad, GJ 2
Coimbatore, TN 4
Visakhapatnam, AP 2
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Travellingpant
    Adi (@Travellingpant) reported

    @ACTFibernet Again a template answer does it take 3days to solve a problem with internet?

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet We are facing repeated internet issues since 19th April. It was resolved on 21st April after multiple follow-ups, but again from 23rd night the connection is not working. Continue..

  • Chiragrc94
    Chirag R C (@Chiragrc94) reported

    @ACTFibernet @ACTFibernet I’m still waiting for resolution. I have given all the details

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet When are you going to fix

  • RajendraChim
    Explore The (@RajendraChim) reported

    @jagograhakjago @ACTFibernet From 15 April No service no Proper Solution, waste of time and money.

  • Dhruv496
    Dhruv Sood (@Dhruv496) reported

    @ACTFibernet @ACTFibernet your regret will not solve my problem

  • nrj_01_
    𝓷𝓮𝓮𝓻𝓪𝓳 𝓽𝓱𝓪𝓴𝓾𝓻 (@nrj_01_) reported

    @ACTFibernet Ai crap

  • DrSriLata
    Srinivas Rayabandi🇮🇳 (@DrSriLata) reported

    Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

  • MaswoodZ
    Maswood Zafar (@MaswoodZ) reported

    @ACTFibernet pathetic service, no internet for last 2 days, whenever I lodge a complaint ,will have to wait for 24 hours to resolve, today they repaired my net n again it get disconnected within 30 min. Very pathetic

  • Dishant9654
    Dishant Yadav (@Dishant9654) reported

    @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

  • Arbazkh97728623
    Arsk Ken (@Arbazkh97728623) reported

    @GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.

  • MohdZub65084989
    Mohd Zubair Mohiuddin (@MohdZub65084989) reported

    @ACTFibernet Whether you focus or not ....idc... If you do not give service then return my amount... I will wait till tonight. Otherwise tomorrow I need my money back

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    Why should customers choose @ACTFibernet if support isn’t reliable? In today’s work-from-home world, downtime = lost productivity. #ACTFibernet #CustomerExperience #InternetIssues

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet @ACTFibernetHelp Repeated outages due to tampering at current junction box. Requesting junction box relocation/change to a secure location (locked/indoor) Or Please shift my connection to a different nearby box/port. Need permanent fix, not temporary repair.

  • DetaniVipin
    Vipin Detani (@DetaniVipin) reported

    If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

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