ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 73 |
| Chennai, TN | 42 |
| Hyderabad, TG | 33 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BANDARI
(@Rchbandari) reported
@ACTFibernet My internet is not working since 2days and not even single person is responding and local distributor hanging their phones off when I tell the problem and customer care is not even getting connect please..solve the issue..
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Shaik Aslam Basha
(@SmileyAslam) reported
@ApatheistWrites @ACTFibernet Login in act page bro
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Maya Bharani
(@bharani77492) reported
@ACTFibernet giving worst service for past one week.Gave a request for name change in last Friday since that my internet connection was disconnected. No service expert visited the site. SR10363797721124. @ACTFibernet will you look forward to it atleast from here.
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Maya Bharani
(@bharani77492) reported
Had a worst experience with @ACTFibernet for past one week.Gave a request for name change in last Friday since that my internet connection was disconnected. No service expert visited the site. SR10363797721124. @ACTFibernet will you look forward to it atleast from here.
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vamsee krishna
(@vamsyyy) reported
Dear Act Fiber net team, tired of raising complaints and no response from any one. Please help me with the Service request no SR10163804026794. @ACTFibernetHYD @ACTFibernet
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இந்தியத்தமிழன்
(@thennatusingam) reported
@ACTFibernet poorest internet connection you can get in chennai. Its a wonder if you get continues connection for 10 mins.Service technicians are useless. If you want to watch HD movies in tv please avoid this brand. Fed up! Need to change.
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Ashok Ram Kumar
(@AshokRamKumar5) reported
@ACTFibernet @ACTFibernetHYD No internet in Road No. 24 for the past two days. Been trying all your executive.nos. none of them pick the call. Such a disgusting service. To get ypu networking is a herculean task. Shameless bunch of guys
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Maya Bharani
(@bharani77492) reported
@ACTFibernet I have been making calls twice a day for the past one week. I don't need any call back. Arrange a service engineer to visit my location.
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Ramchand Gururajan
(@ramchand87) reported
@ACTFibernet How long? Complaint was raised in morning & entire day has been ruined with same message
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anilraviteja
(@anilraviteja) reported
@ACTFibernetHYD @ACTFibernet Worst
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Amarnath
(@Amarz01) reported
@ACTFibernet Hello useless service provider as expected I am back again with same issue and different case ID SR10163797329164
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernet you have been very consistent in providing inconsistent network.Every other fortnight there would be some or the other issue.And the tickets never get resolved on time. Ticket#SR10163803809024
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Frederick Michael
(@Famick2004) reported
@ACTFibernet here I am back again tired of waiting and raising tickets for your internet connection issues. SR10263811919214 Please fix the issue, without internet I literally cannot work. Hope you understand.
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet Service is now restored. What is your SLA for such outages. Is it >30 hrs. Seems ridiculous isn’t it? I seek a refund with the amount of pain and torture you have put me thru. This month has seen >5 days of outage (>110hrs of outage per month)! Sickening.
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Maya Bharani
(@bharani77492) reported
@ACTFibernet I have been making the calls twice a day for the past one week. I don't need any call back. Arrange a service engineer to visit my location.