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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 76
Hyderabad, TG 54
Chennai, TN 27
Chhindwāra, MP 37
Coimbatore, TN 4
Visakhapatnam, AP 4
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 1
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jaidev365
    jaidev (@jaidev365) reported

    @ACTFibernet None is responding to my calls.i stay in hyderabad qutbullapur area.if not able to deliver service in time why keep calling to get the installation why make us pay first and then do this kind of service!!! @reliancejio is better I feel regretting it

  • Random_Raay24
    Random Opinion 🇮🇳 (@Random_Raay24) reported

    Hi @ACTFibernet @ACTFibernetHYD we have raised the Ticket for internet disconnection on 28th May - SR10180485269264 But still the issue is not resolved since 7 DAYS. How many more days do I have to bear without wifi?? #ACT #ACTFibernet #Hyderabad

  • champakram
    Miss you appu (@champakram) reported

    @ACTFibernet requested to cancel my broadband account but you have been still billing me

  • harsh_sing96427
    Wicked Sunny (@harsh_sing96427) reported

    @ACTFibernet no internet since 5 pm. Raised ticket no resolution yet

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet worst service from last 4 days no response and no installation

  • SocialMadhukar
    Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported

    @ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??

  • cirith125
    (Yasir) ياسِر (@cirith125) reported

    @ACTFibernet unable to login to selfcare actcorp, please help.

  • _arooran_
    Arooran (@_arooran_) reported

    I paid for a 3-month subscription, but your network quality is terrible. Customers shouldn't have to beg for the service they've already paid for. Either: Restore my connection immediately, Refund the downtime period, or I will cancel ACT and move to a competitor. #actfibernet

  • GovardhanaCH
    Govardhana Chittepu (@GovardhanaCH) reported

    @ACTFibernet @ACTFibernetHYD what kind of service is this? Every month 2-3 days, I loose Internet connection because of your incapability, but you charge for all days including non functioning days. I have raised ticket SR10180535330154,still no one attended. Bad customer service

  • dhahirasm
    Dhahirasm (@dhahirasm) reported

    @ACTFibernet I had previously stated that my phone signal would not be available while I was at home, which is why I chose the @ACTFibernet . If you can, please contact me immediately.

  • _palnati
    Dinesh Palnati (@_palnati) reported

    @ACTFibernet Got a call from @ACTFibernet and was assured a quick resolution,but nothing has changed.The connection is still down, and the issue is unresolved. It’s disappointing to receive assurances without any actual action. Please stop giving false timelines and provide a genuine update.

  • i_am_amri
    Amritanshu Swaroop (@i_am_amri) reported

    @ACTFibernet @jagograhakjago @nch1915 Help! Ghosted by the reps of ACT Fibernet - Contact No. 9217036662 & 8882734721. Paid ₹3890 yesterday & received no service, msg or calls. They don’t pick calls & installation is still not done. Prospect ID 110805733793

  • rmurali_k
    Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported

    @ACTFibernet I really frustrated that still the issue has not been solved, however I got a mail that complaint closed.. Modem is blinking green light but no internet connection yet. We are trying to reach your technicians, nobody picking the phone.. Total waste of money and time #PoorService

  • nmeera20
    Meera Narayanan (@nmeera20) reported

    @ACTFibernet I have disconnected ACT now, almost 15 years of subscription ended due to poor customer service.

  • alagesanmano
    Alagesan M (@alagesanmano) reported

    @ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team

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