ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 21 |
| Hyderabad, TG | 12 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Gaurav Agarwal
(@gaurav1122333) reported
@ACTFibernet No proper response from customer care executive. No proper manners to talk. Employee name - Sai Kiran Requested for refunds says to get mobile recharge and get back.
-
PAYIDETI.RAGHU +919440341444,ELURU,W.G.Dt,AP,INDIA
(@PayidetiRaghu) reported
from
Elūrupādu, State of Andhra Pradesh
@ACTFibernet Shame Shame Shame Shame Shame Shame Shame Shame Shame Shame Shame Shame Derlect duty mind people work in your office Please rectify my problem for last few days. Unknown reasons told to me, It's quite surprised And request uncount But still not action ?
-
Ajay
(@d_3_x_t_3_r_) reported
@ACTFibernet Connection went down while working! What is happening? No one is responding to the ticket! Worst service
-
Prasun Chakravorty
(@prasuncricketer) reported
@ACTFibernet You are the worst in service. In last 5 months more than 40 times, I have faced outage, Each & every outage average time is 3 to 4 hours. Yesterday 6pm(19/04/2021)there was an internet outage started & it still not yet resolved today is 13:30- 20/04/2021
-
phani Electronics Engr
(@dutt_phani) reported
@ACTFibernet again net not working Not able to raise token through your APP
-
Sukshith S M
(@Sukshi24) reported
Last month I made a payment for @HathwayBrdband for 3months. Amount deducted and recharge unsuccessful. Didn't receive refund, customer service is worst.Raised complaint more than 10times. No use. No proper response. Plz don't buy @HathwayBrdband. Go for @ACTFibernet or jio fiber
-
Anand Agarwal
(@anand_agarwal1) reported
from
Hyderabad, Telangana
@ACTFibernet SR10155466177302 pending.. No response.. Please resolve immediately.. Work getting disrupted.. Poor customer service
-
abhishek Dixit
(@abhishe93840412) reported
@ACTFibernet At least tell me the proper timing when the thing goes resolve.. Just try to understand my problem.. It is only 2 days for installation and @ACTFibernet showing true colors or what??
-
Twisted VorteK ☕
(@twistedvortek) reported
I really want to do so many things but man @ACTFibernet is really turning out to be a royal pain this year. Loyalty dosent mean crap for companies these days.
-
Naval K
(@NavalK17) reported
@ACTFibernet Shared. Awaiting response. More than 24hrs downtime and customer care gives no response
-
Neeraj Kumar Mishra
(@vaprihav) reported
@ACTFibernet, What a useless team you have we have been trying to reach out to you multiple times to get our issue sorted. Worst team. Please have a courtesy to respond to customer if you have requested for additional time. NO ONE IS BOTHERED TO HELP
-
Ajay
(@d_3_x_t_3_r_) reported
@ACTFibernet How are you gonna fix it without any information! Idiot
-
Trupteeranjan Padhi
(@trupteeranjan) reported
@ACTFibernet @ACTFibernet @balamalladi Will you stop creating unnecessary tickets for me rather finding a solution to the real issue. I don't have time till eternity. Please resolve the refund issue ASAP.
-
Anish Singh
(@aksrxl22) reported
@ACTFibernet Even after raising number of tickets. I am still getting automated voice call to reconnect back to ACT. Every time hearing the same thing from cust care, backend team has removed your number. Such pathetic service. Got 2 calls in 2 days. Can you stop troubling me?
-
Gaurav Agarwal
(@gaurav1122333) reported
@ACTFibernet You're slowly becoming worst service providers