ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 59
Chennai, TN 30
Hyderabad, TG 16
Coimbatore, TN 5
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mdadnaaan Mohammed Adnan🦁 (@mdadnaaan) reported

    I would like a clarity on this and this issue to be resolved very quickly. Its believed that your internet box consumes more electricity and its a major issue. Kindly get this resolved ASAP @ACTFibernet #actfibernet

  • DeepakvNambiar Deepak Nambiar (@DeepakvNambiar) reported

    @ACTFibernet , I got a call from your customer care officer who had no answer for this default & committed me a waiver for my loss of 3 days. AFTER WASTING 5 DAYS U HAVE SEND ME THE BELOW MESSAGE. @TRAI ,it is like these companies can do anything & get away

  • Kishoreraviv Kishore Ravi (@Kishoreraviv) reported

    @ACTFibernet Problem was resolved today evening tq team

  • kumar58647210 kumar (@kumar58647210) reported

    @ACTFibernet very pathetic service not yet done the service request with internet connection issue

  • KsvSwetha Swetha Ksv (@KsvSwetha) reported

    @ACTFibernet Why is there a fiber disconnect every month & takes more than 24 hrs fix the same?It's wfh and no wifi since yesterday effects work big time.If you don't have manpower to fix let me know.Will pick a provider where connection doesn't go away every 1 month.

  • pk081099 pj (@pk081099) reported

    @ACTFibernet SR 10163549213814 Your time of 24hrs exceeded by 1hr ..... Worst experience with your customer care 😡🤬🤬...better remove customer care service as they are dummies.... when will the probelm will solve ???? #actfiber #worstservice_actfiber

  • TTelugammayi ThatTelugammayyi (@TTelugammayi) reported

    Hey @ACTFibernet ... Very pathetic service Resolve the issue... Its not just collecting money but providing the service for money collected.

  • SAchilliez నో ఫ్లర్టింగ్ ఓన్లీ ఫన్ (@SAchilliez) reported

    @ACTFibernet I have raised the issue on 16th nov & the issue is still unresolved(still date 24th Nov) with no internet, I don't expect this kind of service from you. The worst service I have ever seen & I promote the same to my friends, family & my colleagues. It's tym I move to JioFibernet.

  • rishidadhich Rishi Dadhich (@rishidadhich) reported

    @ACTFibernet I am very disappointed the way you treat your customers. It is really bad customer service. Hope I will get response to you after requesting n numbers of time.

  • moiz_tweetzzz moizuddin (@moiz_tweetzzz) reported

    @ACTFibernet I do WFH and in this phase of technology where most of them do WFH. Your service should be faster n quick rather wait for day

  • dinesh_vakamudi Dinesh Vakamudi (@dinesh_vakamudi) reported

    @ACTFibernet Your customer care called me and suggests me that you can't depend on app to make payment .. I will setup jio or airtel thank you

  • HiManishVerma Manish Verma (@HiManishVerma) reported

    I am wondering why #ACTFiberNet don't refund remaining amount when anyone move out and disconnect. Company representatives are very rude with outgoing customers and deny refund. How I can recommend anyone adopting #ACT_FiberNet @ACTFiberNet. @TelecomBoardInd Plz help.

  • MohdWahed007 Mohd. Wahed (@MohdWahed007) reported

    @ACTFibernet After so many complaints no one came to resolve problem. Every time the ticket is closing automatically without resolving problem.

  • AAGroup61897518 A A Group (@AAGroup61897518) reported

    @ACTFibernet No same problem

  • Balajisrini77 Balaji Srinivasan 🇮🇳 (@Balajisrini77) reported

    @ACTFibernet Issue not resolved please come and dismantle the connection,am looking for an alternative vendor

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