ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 35
Chennai, TN 23
Hyderabad, TG 11
New Delhi, NCT 1
Ahmedabad, GJ 1
Jammu, JK 1
Coimbatore, TN 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • EugeneSwarez Eugene Swarez (@EugeneSwarez) reported

    @ACTFibernet This how act woks we pay you money and take a new connection.. Without permission people come inside the home.. If we question you people disconnect our line.. Before i go legal resolve this issue Account number 103636700578

  • ksalokranjan K. S. Alok Ranjan (@ksalokranjan) reported

    @ACTFibernet When will you fix my internet ?? @ACTFibernetHYD ???

  • Pradee72078039 Pradee (@Pradee72078039) reported

    @ACTFibernet I was given time till 26th of this month why your organization changes its colours like Chameleon and send msgs Dear Customer, Your ACT Fibernet A/c: 101003181662 is Scheduled for Suspension TONIGHT. Pl Pay Rs.3245 immediately to avoid suspension of services.

  • johnlivi2008 john livi (@johnlivi2008) reported

    @ACTFibernet Guys what the hell with the Customer service these days. I was using act blaze 6+1 which I renewed it yesterday but after sometime it was converted to monthly plan now your CS is asking to pay for differential amout. Is this a new tactic to take our money?

  • axayhegde Akki (@axayhegde) reported

    @ACTFibernet Not 3 days later internet was fixed and is down again. Again have to raise complaint to get it fixed. What is going on here???

  • PankajK31789498 Pankaj Kumar Kashyap (@PankajK31789498) reported

    @ACTFibernet New Delhi, I need a compensation. For issues that Im facing.

  • DeliberateMind Raj Kashyap (@DeliberateMind) reported

    Hi @ACTFibernet No service since 24+hrs. We have been facing trouble frequently. Raised complaint 2 weeks ago & it has not been resolved yet. Your CS guys are good fr ntg. They are just reading scripts. If this how it continues, im gng 2 cancel my subscription.

  • charioteer25 Mohana Murali Krishna (@charioteer25) reported

    @ACTFibernet @ACTFibernet how does a team look into something with out knowing the complaint number? Empty promises are bad. I'll surely leave your 3rd rate service from the next billing cycle and I am taking every single relative/ apartment resident with me. Trust me the number is big

  • parvez178 parvez 17 (@parvez178) reported

    @ACTFibernet NO RESPONSE OR ANY RESOLUTION PROVIDED YET FOR THE PROBLEM THAT WAS REPORTED 24 hrs AGO. SR10163751494884 NO RESPONSE WHEN MESSAGED YOU SEPARATELY..

  • PankajK31789498 Pankaj Kumar Kashyap (@PankajK31789498) reported

    @ACTFibernet I contacted customer care and they said the Fiber was damaged. WTF everytime ur fiber gets damaged.

  • indie_proud Shakir Hussain (@indie_proud) reported

    @ACTFibernet My connection went down this morning and response was it will be tentatively fixed in next 28 hours. With WFH, all TVs using Netflix, Amazon apps- are we in 2021 or Stone Age? Please restore my connection by 4 pm. I have asked JIO for options in case you can’t

  • PankajK31789498 Pankaj Kumar Kashyap (@PankajK31789498) reported

    @ACTFibernet WHAT A POOR SERVICE. NO INTERNET. THIS IS HAPPENNIG VERY frequently. Its impacting my work. Just because of u guys my Manager is scolding me. **** u ACT

  • sanghmitrasms Sanghmitra.sahai (@sanghmitrasms) reported

    @ACTFibernet it is impossible to connect with your customer support team. Without resolution, emails/text messages are sent that the complaint has been resolved.

  • charioteer25 Mohana Murali Krishna (@charioteer25) reported

    @ACTFibernet I am not assured. You guys break promise on a regular basis. I complete my studies from home and fiber is how i do it. Every two months i face this. When i call customer care and opt to speak with the representative, it redirects me to a non existing number. So much for assurance

  • kumarpraveenm praveen manda (@kumarpraveenm) reported

    @ACTFibernet @ACTFibernetHYD your customer care service is very bad and your representatives are rude not giving proper response and disconnecting the call abruptly.

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