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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 27
Bengaluru, KA 48
Chhindwāra, MP 18
Hyderabad, TG 44
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ARUNGAUTAM34
    ARUN GAUTAM (@ARUNGAUTAM34) reported

    @ACTFibernet Dear ACT Fibernet / @ACTFibernet Subah se internet down hai. Work aur daily tasks sab impact ho rahe hain. Paschim Vihar, New Delhi area me issue urgently fix karo aur update do. #ACTDown #InternetDown #Ghaziabad

  • SendilGopal
    Sendil Gopal (@SendilGopal) reported

    @ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??

  • AngreziGhalib
    TheAngreziGhalib (@AngreziGhalib) reported

    @ACTFibernet Guys you must correct your service in all aspects. Neither your internet is good nor your customer care. Your team made disconnection after five days after failing to correct the issue. And now your customer care isn't answering call for refund. Moving to #Airtel

  • Tanmayshriv
    Tanmay (@Tanmayshriv) reported

    @airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! @ACTFibernet #Lucknow #ConsumerCourt #BadService

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I raised the shifting connection ticket two weeks ago, but there has still been no proper resolution. Because of your engineer’s unacceptable behavior and mistakes, I had to personally apologize to the house owner.

  • PawaAbhish69257
    Abhishek Pawa (@PawaAbhish69257) reported

    I got a new ACT connection today, but the service is extremely slow and poor. The application which they have downloaded is not working at all. I request immediate disconnection and refund of the amount paid. Please process this at the earliest and refund my money. @ACTFibernet

  • gv_saikumar
    Saiku (@gv_saikumar) reported

    @ACTFibernet Internet service disrupted. Please resolve ASAP. Ticket SR10280216235804. Outages have become common in the locality, ensure faster resumption-of service.

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Need urgent solution like this delay my connection will be disconnected please solve it today so i can make payment

  • sairam_srikanta
    Sairam Srikanta (@sairam_srikanta) reported

    @ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????

  • Tanvir49456662
    Tanvir (@Tanvir49456662) reported

    @ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet How long it will take solve the problem

  • salistrail
    Salis (@salistrail) reported

    @ACTFibernet This installation is waiting for more than 24 hours. Who ******** going to address this ? Work Order WO102801560898

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -

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