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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 76
Coimbatore, TN 9
Bengaluru, KA 130
Chhindwāra, MP 71
Chennai, TN 74
Delhi, NCT 4
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Mumbai, MH 3
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Visakhapatnam, AP 5
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 5
Vijayawada, AP 2
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • FANPIKILEPU1432
    FAAN (@FANPIKILEPU1432) reported

    @MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.

  • ManirajanKannan
    Manirajan S Kannan (@ManirajanKannan) reported

    @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too

  • sahushreyansh
    Shreyansh (@sahushreyansh) reported

    Looks like @ACTFibernet is facing outage all over?

  • Prabhanjan1110
    Prabhanjan (@Prabhanjan1110) reported

    @ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.

  • Yogesh_mr7
    yogesh sharma (@Yogesh_mr7) reported

    @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

  • dayaKar63618594
    daya Kar (@dayaKar63618594) reported

    @ACTFibernet Is there any wiring charges ? I paid 500 I am your customer for more than 10 years I am not going to renew subscription ! Better to stay away from ACT

  • UmaViraj
    Mahesh_18🔱 (@UmaViraj) reported

    10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet Why did you send a message saying the problem was resolved when it actually wasn't?

  • revv5hundred
    revv500 (@revv5hundred) reported

    @JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet It is not resolved. I am still facing this issue.

  • bquickdrop36512
    TBquickdropers (@bquickdrop36512) reported

    @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

  • shivam3012
    Shivam Srivastava (@shivam3012) reported

    @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.

  • nitin1rakh
    Nitin Machindra Rakh (@nitin1rakh) reported

    @ACTFibernet @ACT_Issues Worst service and money extortion by ACT. Despite valid recharge & active service period, my account is getting suspended & I'm being asked to pay extra money. This is business malpractice & extortion of money from customers. #ACTFibernet @jagograhakjago

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet @forum_consumer kindly help me in this regard it has been more than 48hrs issue not resolved n no proper update and their executives don't have any contact of regional manager or any person.

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