ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 40 |
| Chennai, TN | 25 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Tholganti Swan ( TRADER)
(@MaheshB23109451) reported
@ACTFibernet 09154688293 your personal I have paind for installation past 1week till now no response iam really frustrated with your service
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P@k k baap, 🇮🇳 wale
(@PakKeBaap) reported
@ACTFibernet Your customer service has become unbearable. Every time I call—no matter the number—the call gets picked up and then immediately disconnected. And if I ask to be transferred to the retention team, it drops right away. What’s going on? #explosion #ACTFibernet
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अजित अंधारे (Ajit Andhare 'Honjok')
(@ajitandhare) reported
@ACTFibernet bad service. Worst customer care. They never respond. You can't contact them. Best not to take @ACTFibernet services.
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Maheedhar Thammera
(@MaheedharThamme) reported
@ACTFibernet Hi I've raised a complaint on Internet disconnectivity 3 days back. Till now we are receiving same message saying it is taking longer than expected. When u r expecting to resolve this issue? I know the current situation u r facing. But atleast we deserve approx date?
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sreekar VK18
(@sreekarsreekar3) reported
2 DAYS without internet! Raised a complaint on 9th Sept 9AM & still no resolution. @ACTFibernet this is beyond pathetic service. Are we supposed to pay bills for ZERO service? Fix it ASAP! #ACTFibernet #WorstService. Worst fibernet to choose🤮
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Navaneetha Krishnan K
(@nkrishnantweets) reported
@ACTFibernet @ChennaiUpdatess @ApnaSecbad The world's worst internet service provider. I have raised over 50+ tickets and complaints. Internet is pathetic. Most useless services provider i have ever seen
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rishabh sinha
(@rishabhsinha19) reported
@ACTFibernet whats the issue going in Hyderabad. My internet is not working since yesterday night. Still no one called or updated anything. I tried to talk to executive but you guys have already put automated voice on IVR and there is no option to talk.
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Rajesh Jajala
(@rajesh_jajala27) reported
@ACTFibernetHYD @ACTFibernet Worst experience during a interaction with customer support. After trying almost the call just connected to support team and I have wait another 15 Mins to talk with executive, she hardly spoke with for 30-45 seconds
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SR
(@rajdayalnaidu) reported
@revathitweets True Madam Since 15 Days No Internet inspite of Regular Complaints.... Customer Care number isn't Reachable..Only APPs....But they have generated Bill? @ACTFibernet
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P@k k baap, 🇮🇳 wale
(@PakKeBaap) reported
@ACTFibernet Your customer service has become unbearable. Every time I call—no matter the number—the call gets picked up and then immediately disconnected. And if I ask to be transferred to the retention team, it drops right away. What’s going on?
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mohan gowda
(@mohan542) reported
@ACTFibernet your team starting automatic service request for upgrade without concerning customer and changing bill , if this happen without our concern i need think move to other broadband services in my area.
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Vijay
(@rastapopolos) reported
@ACTFibernet I am trying to pay my bill. But I'm unable to login to your website. After entering OTP, it says you're having trouble connecting to my router. I've restarted but still unable to login. Any other way to pay?
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Sandeep Kumar Guntoju
(@Sandeep_Guntoju) reported
@ACTFibernet There is No Internet at my home from 4days. I have raised a ticket SR10177016740144 on 8th September 2025. There is no proper response from ACTFibernet team.This was very worst internet service provider.
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Vinay Gattu
(@This_isVinay) reported
@ACTFibernet Internet down for 4 days, no response to calls or tickets! Unacceptable service. Fix ticket SR10177027748624 for account 101691617380 in Hayathnagar , Hyderabad NOW or I’m escalating to TRAI & consumer court. #ACTFibernet #InternetOutage
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Vinod T
(@vinodkumar2403) reported
@ACTFibernet internet not working from afternoon. I got a message it will be restored in 3 hours. But no resolution yet. Pathetic service from your side.
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