ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Vicky (@Vicky11812784) reported 2 minutes ago

  @ACTFibernet Thanks to Utkash for coming down in rain and saving the life! Just bec of him i am letting go my request to go another operator!

• Vinod Singh (@Vinodss33) reported 3 minutes ago

  @ACTFibernet Any update on this. Pls resolve it as soon as possible. How come your service has become so pathetic. Also your customer care number is not getting connected. How do I contact you. Kindly help team. Speer it up

• 𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂 (@_abhiarya) reported 3 minutes ago

  @ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet

• Harry (@zizouwiz) reported 7 minutes ago

  @ACTFibernet Why is your internet very slow man? Your customer care service never connects to representative and even if it does you have a standard “restart the modem” reply. Sort yourselves out guys!

• Vicky (@Vicky11812784) reported 9 minutes ago

  @ACTFibernet Its been 2 hours no call or resolution !

• Rakesh (@sharmapal) reported 13 minutes ago

  @ACTFibernet The internet is not working since morning unable to continue with my work and my kids are not able to attend online classes please look into this issue at the earliest

• Shafeeque (@Shafeeq13181567) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet I am trying to call customer service and no response.please help asap 9985545606

• Sulo L. (@thepetitedamsel) reported 16 minutes ago

  @ACTFibernet Every time one of your technicians visit to setup or do whatever at our building, existing connection is ALWAYS disrupted! Why do they even touch other connections. Work and meetings are interrupted so often because of this. Please fix it! Fast! SR10261943273262.

• Vicky (@Vicky11812784) reported 17 minutes ago

  @ACTFibernet SR10261916649762 - Why did he leave without fixing ? Is the way you behave the customer ?

• Santosh (@ETbroughtushere) reported 18 minutes ago

  @ACTFibernet Hi, there's no internet at my place from morning, I've already raised a complaint but can you pls try to get your guys to resolve it as soon as possible today as I'm unable to do my work. Thank you.

• Manindra Surat (@Manindra_S) reported 21 minutes ago

  @ACTFibernet - Care of worst customer service. I have raised SR10161864617184, 585129094, 574718952 & 2 more tickets for a simple transfer of ownership. Due to your lethargic staff who cannot enter a name correctly from Aadhar card, i am being forced to pay 500 additionally.

• Ravi Dhingra (@ravidhingra_) reported 21 minutes ago

  Internet not working since 11am, for customer support, bots responding on chat just mentioning registration of service request, no way of knowing the status @ACTFibernet #internet #broadband

• saikirantvs (@saikirantvs) reported 22 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACTFibernet you guys said you will provide update no update or resolution. Refund my money if service cannot be provided. 5th day without internet

• ŠŰŘĘŞH ĢØWĐĀ (@Suresh_gowda22) reported 27 minutes ago

  @ACTFibernet My Internet were not working from Saturday afternoon I just raised a ticket an field agent just came and checked and went still now my connectivity was not got ready if I call there customer care they will till in 24 hrs it will get cleared (2/3).

• kalyanram rajamani (@401e72aa376d498) reported 28 minutes ago

  @ACTFibernet I have accidentally subscribed to two streaming platforms and the payment for them is only auto renewal and I would like to cancel their subscription

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