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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 87
Chennai, TN 76
Delhi, NCT 5
New Delhi, NCT 6
Chhindwāra, MP 77
Bengaluru, KA 135
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 6
Coimbatore, TN 9
Jaipur, RJ 4
Warangal, TG 1
Osmanabad, MH 1
Mumbai, MH 3
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Trichūr, KL 1
Ahmedabad, GJ 2
Pathanāmthitta, KL 1
Jodhpur, RJ 1
Vijayawada, AP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ArpanDixit_47
    Arpan Dixit (@ArpanDixit_47) reported

    @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

  • NallaVivek
    Vivek నాళ్ళ (@NallaVivek) reported

    SR closes again Every day new person calls and promises to call back after getting a resolution 2 months gone SRs silently gets closed without any resolution Made me pay extra for your fault @ACTFibernet

  • sudharsanrk
    Sudharsan Ravikumar (@sudharsanrk) reported

    @ACTFibernet it’s been 2 days, my Internet connection is not working and customer care doesn’t even bother to attend call? What’s happening?

  • airnoforce
    R (@airnoforce) reported

    @ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet

  • amuleyescream
    Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported

    I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet

  • Rsram1950
    Subbaraman R (@Rsram1950) reported

    @ACTFibernet Times have changed and the present administration and staff decided to shut down the organization by simply driving out the long standing customers out by faulty service and never caring for them. 👏🏻👏🏻👏🏻

  • w4rriorSaint
    Jagjit Singh Sikka (@w4rriorSaint) reported

    SR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, i requested into disconnect @ACTFibernet

  • uday9885
    Uday (@uday9885) reported

    @ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA

  • prafful777
    Prafful (@prafful777) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you

  • YashwanthR28440
    Yashwanth Reddy (@YashwanthR28440) reported

    @ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man

  • VINODHANAND
    Vinod Anand (@VINODHANAND) reported

    @ACTFibernet @ACTFibernet I have called 4 times and wanted a refund. All 4 times they gave mentioned it will be done in 5 business days. But i spoke with someone that it was never initiated. Please check my calls from 3rd July and let me know why it was never initiated?

  • blackandwitty
    shasha (@blackandwitty) reported

    Very worst experience from the @ACTFibernet at first they took around 3k and didn't installed their router and after the tweet i posted, they installed the next day. Now i booked act stream tv box, its been 10 days, box didn't delivered. I hope I'll get my box after this tweet

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

  • KandulaRugender
    Kandula Rugender 🇮🇳 (@KandulaRugender) reported

    @ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..

  • airnoforce
    R (@airnoforce) reported

    @ACTFibernet @ACTFibernet please help..this is yet to be resolved

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