ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 30
Hyderabad, TG 18
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Satyaji28538889 Satyajit Dey (@Satyaji28538889) reported

    @ACTFibernet @ACTFibernetHYD Hi Team,we have taken new connection,paid amount but your Executive denined installation.kindly resolve the issue..Not expected such response.Very unprofessional & rude behaviour..

  • ms_sid9 Muhammed siddiq (@ms_sid9) reported from Hyderabad, Telangana

    @ACTFibernet 👎👎👎 UR SERVICE WAS WORST

  • AnishaBafna Anisha Bafna (@AnishaBafna) reported

    And you don’t even give extension for the days the internet don’t work. Everyday is the same story with your internet. Pathetically service @ACTFibernet

  • michaeltimothy7 Michael Timothy (@michaeltimothy7) reported

    @ACTFibernet Seriously so shocking while I was on call with the customer service team i connected the call with the person who was calling and saying she won't refund my amount and she was telling them it's my mistake to have paid the money and all and that there is no refund policy

  • samagra_sharma samagra14 (@samagra_sharma) reported

    @ACTFibernet has the shittiest customer service. Their app doesn't work and requires 20+ clicks (with load times, it took me 40 mins) to raise a support ticket. When you call them, they ask to do things only by app, and their app flow doesn't work. I can't even end my connection.

  • MaryChr40085228 Shalu (@MaryChr40085228) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Can some fix this internet issue my job is getting effected since 3days pathetic service some one disconnected the customer service call need it fixed today

  • nth_block N Th (@nth_block) reported

    @ACTFibernet, why is the collection of modem from my premises after a disconnections never happened? It's eating my precious real estate.

  • Sportgeek6 Sportgeek (@Sportgeek6) reported

    @ACTFibernet last month I paid the bill 6hrs later than the deadline. Due to the cyclone and a week of service disconnection, I raised a request for waiver and was waiting for it to pay the bill, it came at the last day(15th). But it was my mistake I did not notice it. So I raise

  • AnishaBafna Anisha Bafna (@AnishaBafna) reported

    @ACTFibernet you guys have pathetic service. The internet stopped working if the electricity is not there, then you sell USB, but with everything place also the internet never works. It’s been more then 12hrs now the internet is not working abs the customer care don’t even help.

  • Devendr53996003 Devendra Kumar (@Devendr53996003) reported

    @ACTFibernet pathetic service. 2nd time in a week I lost my internet. Fix it ASAP . Why should I pay for such service? Acc no. 101418380685 I’m not waiting for a day to get this resolved. I need the fix NOW as it is 2nd time in a WEEK

  • univsh vshwareddy (@univsh) reported

    @ACTFibernet SR10266729962391 No proper response from customer care team..

  • reigns_abhay Abhay Pratap Singh (@reigns_abhay) reported

    @ACTFibernet been more than 24 hrs! No internet! 8th complaint in past 30 days! More than 4 days without internet in past 30 days but no refund as well! Need to change ISP. Ticket Number - SR10266741107684

  • sandeepmudike sandeep_yadav mudike (@sandeepmudike) reported

    @ACTFibernet worst network and poor service don't recommend to others

  • mannarajam MannaRaja (@mannarajam) reported

    @ACTFibernet Your ACT Fibernet Ticket no: SR10366744038114 has been registered. Our team will ensure fastest possible action Every month not working same problem

  • MOHAMME99246925 Sohail (@MOHAMME99246925) reported

    @ACTFibernet SR10166745831824 please resolve the issue asap

Map Check Current Status