ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 22 |
| Hyderabad, TG | 9 |
| Visakhapatnam, AP | 2 |
| Pune, MH | 2 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Soumya Bhattacharjee
(@smyjee) reported
@ACTFibernet - You guys are very particular and eager when it comes to asking for money for internet subscription. But when internet issues occur, resolution takes days. Pathetic service as always. Would suggest people to go for brands like airtel instead
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Santosh
(@singhsk5) reported
3/n their engineers close the request without addressing the issue @ACTFibernet
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Chetan shetty
(@chetan_shetty11) reported
@ACTFibernet 6th time in a month act service is down no resolution at all .. since yesterday evening no Internet service . Pathetic support team .
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நல்லவனுக்கு நல்லவன்.
(@RAJAN060519) reported
@ACTFibernet No problem let my children get your services in Tuticorin in future
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Shakeel Ansari
(@ShakeelAnsari3) reported
@ACTFibernet bad service not recommended
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Rahul Singh
(@RahulJPSingh) reported
Hello @ACTFibernet , Can you guys please stop calling me for reconnection. I don’t need your service, Its pathetic and still you guys keep calling me everyday2-3 times. Kindly stop it else I will have to go to Consumer Forum. @DoT_India @AshwiniVaishnaw
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Rasaghnya Rasna
(@RasaghnyaR) reported
@ACTFibernet till now issue is not resolved. What can be done?
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Santosh
(@singhsk5) reported
2/n they did not listen to my request and the only option to get them to get their attention was when I did not pay the due (which was anyway not justified as they charged me for a plan that got never activated for more than 6 months). @ACTFibernet
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SWAGATIKA PANDA
(@Sonysonali929) reported
@ACTFibernet What kind of company is ACT this is unprofessional, it's not possible at all to reach a customer care representative to share our issues. This clearly shows how negligent the ACT Team is.
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🇮🇳 Yonib 🇮🇳
(@nanhsirkvyonib) reported
@ACTFibernet 7 days since my complaint to you, 3 days since my complaint to your appellate authority and I have not even got a call till now. @jagograhakjago I will file a case today.
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Bijit Chakraborty
(@bijitluvsnoone) reported
@ACTFibernet the service won't come. Pathetic.
-
Tushar Mahato
(@TusharKanti03) reported
@ACTFibernet Internet keeps going down every now and then. In every two days I have to call the local team to get the situation resolved. Even a good area like Indiranagar, Bengaluru we are facing such issues.
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Suresh
(@itzzssss) reported
Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resloving. @ACTFibernet
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SWAGATIKA PANDA
(@Sonysonali929) reported
@ACTFibernet Very bad customer support experience.This is really very frustrating that, inspite of calling so many times there is no resolution and no response from act fibernet.
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Uday
(@Udaykumar3232) reported
@ACTFibernet In my area they keep removing broadband backup and use it for others. I should keep calling customer care