ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 61
Chennai, TN 30
Hyderabad, TG 20
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • srirams01 R K Swaroop (@srirams01) reported

    @ACTFibernet SR10176815919084 Reg the above complaint the issue is not yet resolved from 3 days. Is there any chance that u resume ur service toady or else pls cancel my subscription and refund

  • arpitagarwal50 Arpit Agarwal (@arpitagarwal50) reported

    @ACTFibernet Broadband down from 26th Aug and still no resolution and the complaint status is still showing work in progress and the timeline for the resolution keeps getting extended. Need solution asap.

  • srinaras Sripathy (@srinaras) reported

    @ACTFibernet @ACTFibernet @TRAI how many days will you guys take to refund the security deposit , the worst service i have ever come across this is how you guys handle every customer and not return the security deposit shame on you guys for being so pathetic

  • virtual_ashish Aśhïsh (@virtual_ashish) reported

    @ACTFibernet Last 4 days no network. No person picking call. Customer care number is blocked by network as spam and potential fraud... Pathetic service.... Do not get ACT Fibernet services in hyderabad.....#patheticactfibrenet

  • ImYokEsH Yokesh (@ImYokEsH) reported

    @ACTFibernet Again net gone. Horrible service.. What crap connectivity you have?

  • SocialWork_Anil Child Dev|Nature Lover|Ancient Monuments🌾🌽🌳💧♻️ (@SocialWork_Anil) reported

    @ACTFibernetHYD @ACTFibernet @ACTBroadbandIn NO INTERNET since morning in Sharada Vidyalaya, Shamsheergunj/Aliabad. 18th August had same problem. Today 28th August. Same Problems Again & Again. Service & Restoration is Very Bad. Customer ID: 101607829879 Contact No. in DM

  • srirams01 R K Swaroop (@srirams01) reported

    @ACTFibernet SR10176815919084 Reg the complaint it has been already 3 days and the internet is not yet restored.U have been updating the estimated time of resolving the issue but couldn’t . Is there any chance of restoring or else pls cancel my subscription and refund my money.

  • ajinkya5 raj3₹2 (@ajinkya5) reported

    @ACTFibernet I raised a ticket on 21 august , it is 28 today - 8 days no resolution. @ACTFibernet service is epitome of putrid dog ****. It not only stinks but hard to take out too.

  • KVR_REDDY24 KVR 🚩🚩 (@KVR_REDDY24) reported

    It's been 3 days , no internet, no customer care service, no local serviceman answering calls . Why this much negligence for customers. You are taking granted @ACTFibernet @ACTFibernetHYD

  • trnarunkumar Arunkumar Narasimhan (@trnarunkumar) reported

    @ACTFibernet Complaint #SR10376825281634 I'net not working, complaint raised two days ago yet to be resolved

  • VDhoopar VISHAL DHOOPAR🇮🇳 (@VDhoopar) reported

    @ACTFibernet Your ACT Fibernet Ticket no: SR11076841696684 has been registered. Our team will ensure fastest possible action This is the 3rd complaint this month & you guys are not ready to solve it Internet is out every week for the last 3 weeks

  • ajayk610 Ajay karira (@ajayk610) reported

    @ACTFibernet @ACTFibernetHYD. Worst services from Act Hyderabad. Net is down from past 3 days. Horrible experience. Time to change ISP now. SR10176812458014.

  • amjadullabaig Mohmed Amjadulla Baig (@amjadullabaig) reported

    @ACTFibernet Still no person contacted me for the resolution of my 2 tickets, hopeless service, made a big mistake by believing their sales person and taking subscription

  • GanugulaVardhan GanugulaVardhan (@GanugulaVardhan) reported

    @itsashwaan7 @ACTFibernet Same issue here as well, they are too irresponsible. Atleast they can tell us how many days it will take

  • DeepakGhatak Deepak Ghatak (@DeepakGhatak) reported

    @ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 28-Aug(DD/MM) 19:30 to 21:00. Team ACT. Tkt no SR11076838386414. Internet not working since yesterday morning. Time is getting increased again and again. What a service!

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