ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 61 |
| Chennai, TN | 28 |
| Hyderabad, TG | 20 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Rehan Ali
(@mdrehanali06) reported
@ACTFibernet @ACTFibernetHYD @ActfiberC I've been receiving n number of calls from your customer support teams! I've recently changed the ownership for my existing account! And they keep on asking me do you wanna reconnect the old account! I don't want any calls from now on!
-
laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
Again the same issue the internet is not working very shame @ACTFibernet
-
Utham Mallaya
(@UthamMallaya) reported
@ACTFibernet we have been facing connectivity issues for more than 30 hrs now. Does it really takes days to resolve an issue? Planning to switch to Jio/BSNL/Hathaway
-
Bhavic
(@Bhavic3) reported
The issue is solved with a great help from the @ACTFibernet technician (Mr. Madhan V). He travelled a long distance to assist on my urgent requirement. @JioCare your engineer hasn't done anything but closed the ticket already. But I don't want to prolong this conversation longer.
-
Anukul
(@Anukuls) reported
@ACTFibernet : Having issues with Fiber connection, it is identified to be a issue in local area. Ticket no: SR11064475104954 A msg from you says that it will be resolved by tomrow 9:30am. Please realise, it can’t wait till tomorow. People’s work is dependant on this.
-
Sreeharish
(@frostbrite) reported
@ACTFibernet There is no internet connection for the past two days, kindly fix this issue as soon as possible as most of my work gets delayed because of this. Ticket: SR10264466968154
-
Rajesh Sharma
(@RajeshS17466699) reported
@ACTFibernet No resolution had been provided plz refund my router security i had returned your Router no one is helping me
-
nikhil
(@jordanme12) reported
@ACTFibernet provides the most terrible internet service. I’ve been facing connectivity issues every week. Do they have less technicians or receive many complaints that they fail to resolve issues on same day. Does it takes 48 hours to resolve a issue? Switch to Airtel/Jio
-
Rajesh Sharma
(@RajeshS17466699) reported
@ACTFibernet No resolution had been provided plz refund my router security i had returned your Router no one is helping me
-
MOHAN.V
(@MV_CH11) reported
@ACTFibernet Very bad service and I also raised so many complaint but same problem in Morning Time net not working #ACTFIBERNET
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nikhil
(@jordanme12) reported
@ACTFibernet I have shared the details. Let me wait and see when the issue will be resolved.
-
షణ్ముఖ శ్రీనివాస్
(@srinu_arika) reported
@ACTFibernet my ACT a/c no : 101564093820 I have been requesting for invoice copy from March 1st to 31st from 5 days but we don’t know why ur not sending. Now we realising that we did a mistaking by taking @ACTFibernet connection. Very poor service. No one responded till now
-
Nahmisaran M
(@rockedin123) reported
@mayavarathaan @ACTFibernet Same issue with these buggers. When I disconnected there was a negative balance of Rs. 1000+ and they did not agree to pay it back. They call their service as postpaid but it is collected as prepaid with GsT. Worst service and lots of disturbances.
-
Krishna Kishore Rayadurgam
(@kish_rayadurgam) reported
@ACTFibernet I serious internet connectivity issues from last two days and I have reopened the ticket SR10264465160964 , they told its fixed but the issue is not resolved , the connection is not at all stable every 10 mins i see connectivity issues . I am missing all my meetings
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shubham sharma
(@shubham78155436) reported
@ACTFibernet again my net is gone off, Earlier my net goes off in February. It is like every month we have to tweet about our internet connection. What is permanent solution for this? My ticket no : SR11764477783044