ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 21 |
| Hyderabad, TG | 10 |
| Pune, MH | 3 |
| Visakhapatnam, AP | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Coimbatore, TN | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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akshaykanojiya
(@akshaykanojiya6) reported
@ACTFibernet hello act my internet is not working again not more then 10 days..can you please let me know about refund process bcz i am tired of doing multiple complains
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Guru Ghantal 🔔
(@PatheticSoul2) reported
Terrible terrible experience with ACT. No resolution so far! Have to mobile data and I pay for nothing. @ACTFibernet
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Chanchal Bhardwaj
(@Chancha23466089) reported
@ACTFibernet Any update even ur deadline on ticket SLA is almost over ? Do I need take help from @jagograhakjago & @TRAI
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Sneha Dwaraki
(@SnehaDwaraki) reported
Dear Bala Malladi, ACT CEO, Disconnection happened more than 8 days ago.. @ACTFibernet - Bangalore Refund is still not being catered! Have called customer care couple of times.. service is pathetic!! Please take away ACT fiber. WORST SERVICE
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nitinjoshi
(@nitinjoshihyd85) reported
@ACTFibernet Sorry I was late to reply you back...I was out of country back to India last week... I really appreciate your quick service happy with your service 5/5*
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Sharan
(@Sharan44318914) reported
@ACTFibernet @ACTFibernetHYD What progress you made till now past 10 days for the tickets i raised?? That's the only reason why I strongly believe that you are INCAPABLE OF SOLVING CUSTOMER ISSUES. Acc no. 101507267477
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Empathetic Badass
(@FluffyMeggi) reported
Out of all your service agents Naveen,Gayatri and Pawan were patient and tried everything in their stride to serve me right . I've been anxious and harsh but yet they continued to be really nice...well done!! You guys deserve a raise!! @ACTFibernet
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Savio Fernandes
(@meetsavio) reported
@ACTFibernet bad experience with your customer care. I have proactively reached out for a billing change and have got wrong suggestion please resolve #bad #pathetic
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Mohammad Adnan Khan
(@imak84) reported
@ACTFibernet @ACTFibernet still checking the issue?
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Gaurav Balani
(@Gaurav81374423) reported
@ACTFibernet, Looking for your response on below case- Dear, Your request for disconnection of service is registered with Ref No SR11864019465914. We will update you in 48 hrs. Also, please help me to understand why I need to pay in Feb when I am no longer your customer?
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Suresh H
(@i_suresh) reported
@ACTFibernet It worked for 2 hours then went away again. All flats in our apartment have same issue of ACT not working
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Mokshit Srinivasa Kuppili
(@MokshitKuppili) reported
Hey Act! I need internal shifting and no one from ActFibernet Visakhapatnam is able to solve my issue. Please look into it ASAP. @ACTFibernet
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pankaj kumar
(@lovelypanky) reported
@ACTFibernet Very poor response and pathetic service from act fibernet.
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shivanagavamsi
(@shivanagavamshi) reported
@ACTFibernet Guys - I'm facing and internet issue. Its not even allowing me to login to my account and also mobile App Its been 2hrs and i have raised a ticket. @ACTFibernet
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Kishor Narayan 🇮🇳
(@veggiediplomat) reported
.. lack of interest knows no bounds! As long as everything is working fine, @ACTFibernet internet is fine, but when something goes wrong, the customer has no one to bank on!
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