ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 58 |
| Chennai, TN | 30 |
| Hyderabad, TG | 17 |
| Coimbatore, TN | 4 |
| Mumbai, MH | 3 |
| New Delhi, NCT | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rupesh Kumar Pandey
(@kumar6575) reported
@ACTFibernet Disgusting will be a very sober word to explain your services. Had there been an option of All of the above in your complaint section, I would have pressed that. Either you guys are still living in Stone Age or are least bothered because of lack of competition
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Nanbaenda
(@_NaNbaN) reported
@ACTFibernet I know all these fact checks. Please check with your backend team. Without giving solution to the customer how come they close the ticket?
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OnlyRashtra
(@Pranali_Recruit) reported
@ACTFibernet , 3 times disconnection in 20 days. 5 working days loss for 4 members. No reply on complaint. Customer suffering.... after advance payment. Is this way you want a customer to suffer?
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FAHEEM KHAN
(@faheemkhan086) reported
@ACTFibernet My phone 📱 number 9160076778,My ID 1015117928, Internet is not working,Why ? Please rectify the issue ASAP
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Nanbaenda
(@_NaNbaN) reported
@ACTFibernet that too without customer concern your backend team has closed the ticket I was this to escalated to top management and have to be attended at war foot basis
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mohammed shuaib
(@shuaibindia007) reported
@ACTFibernet I am still waiting for your reply.. is this how you treat ur customer
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sankar
(@sankar480) reported
@ACTFibernet how many days take to complete my shifting today 22 days completed but no response at my area Visakhapatnam , The big wrost service at Visakhapatnam
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Deepika Singh
(@Deepika02613424) reported
@abhiandniyu @abhiandniyu I would like to request please take a look on @ACTFibernet how irresponsible and how worst service they provide. Please 🙏
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Naina Varsha
(@NainaVarsha) reported
They resolved my ticket without resolution and I had to call CS again to get my ticket reopened. This is the worst support and such a worst experience being their customer @ACTFibernet @ACTFibernetHYD
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Sumeet Shekhar
(@getshekhar8) reported
I was a proud customer of @ACTFibernet and never ever faced this kind of issue in the last 4 years. But very disappointed to see issue within 3 months with @airtelindia @Airtel_Presence
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ರಘು....ರಘುನಾಥ್
(@raghu36) reported
@ACTFibernet @ACTBroadbandIn I wanted to change my internet plan so when I contacted your customer service even after selecting Kannada language 2 persons are speaking in English only and then I waited for 5 mins in a call to speak to other person the call was disconnected.
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teluguprapancham
(@MuraliNaik15) reported
@ACTFibernet hello #ACT 2 days before I asked to disconnect my account..due to non availablility of your service in my new location..but till no response? Whom I need to ask now
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Sangy P
(@sangram112) reported
@ACTFibernet Regretting unfortunately doesn't fix the issue and there has still nothing been done about it
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Naina Varsha
(@NainaVarsha) reported
The billing team does not resolve issues on time at all. 10 days ago I received a call from billing team mentioning in 3 days my invoice will be corrected to reflect only June months bill. Still its not corrected. @ACTFibernet @ACTFibernetHYD
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Mukesh Varma
(@Mukesh__varma) reported
@ACTFibernet such a worse broad band ever,it irritates the customer no proper service and this not the first time i experienced this type of situation totally fed up with this broad band.
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