ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 29
Hyderabad, TG 17
Coimbatore, TN 5
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VCHANDRASEKARA1 V CHANDRASEKARAN (@VCHANDRASEKARA1) reported

    @ACTFibernet I have received new connection from other service provider and pls dont send any people to fix the issues

  • vasanthabala22 Mahilambadi Vasanthabala (@vasanthabala22) reported

    @ACTFibernet @bada_paww @ACTFibernet Facing the very worst Experience with Customer Care, Not Getting any solution for a singel problem for the past 10 days I am facing Hectic issue with Customer Care Team, They are not addressing the customer issue Properly even not aware about the customer issues

  • vijaycprasad vijay prasad (@vijaycprasad) reported

    @sujanraikar @ACTFibernet worst internet service provider. @ACTFibernet

  • MohansaiNani mohansai nani (@MohansaiNani) reported

    @ACTFibernet Requested for new connection couple of weeks back and following up everyday no clue on the status. I need it on emergency basis to continue with office work. ACT Ref. ID is 109607426472,109611471638.

  • yrajase16503937 y raja sekhar reddy (@yrajase16503937) reported

    @ACTFibernet worst customer support i have experienced today

  • KittuKashyap Kiran Vedantam (@KittuKashyap) reported

    Hey @ACTFibernet @ACTFibernetHYD @ActfiberC are you going to resolve my issue or not? It got closed 4th time straight. SR10260962098131 #SHAMEONU #BANACTFIBER #DISGUSTINGSERVICE

  • Kalyankv_46 kalyan kv (@Kalyankv_46) reported

    @ACTFibernet Account# 107607452409 very disappointed with the customer service way of addressing my concern.. # Asked for router that supports 100Mbps, now wanted to upgrade which is not allowing me to..

  • Sathya72018579 Sathya (@Sathya72018579) reported

    @ACTFibernet hey ACT. my internet is not working. When I raised a complaint I got a message saying some link switch is down and . I don't know what that means. Care to explain?

  • swordofcreed Saifuddeen (@swordofcreed) reported

    @ACTFibernet I have paid you 2125 rs on 25th July. The service people came and couldn't install and hence I asked for refund. Till now I haven't got my money back. Are you guys looting money in the name of service!This is the refund ref SR10461116168385.

  • sujanraikar sujanraikar (@sujanraikar) reported

    One of the worst internet service provider in Bengaluru area @ACTFibernet . First of all 100mbps net pack will give only 5-6mbps speed on that from past 48hrs my internet connection is down and the customer service people are making excuses for not attending issue. Pathetic!!

  • LakMeg1808 Happymood (@LakMeg1808) reported

    @ACTFibernet I really doubt does ACT cares Customer..It's really annoying..Account no. 103577627062..I have been chasing to give solution but no use...pls some responsible person look into issue and close...Simply suspending service for no fault from customer is of no use..

  • suhascshekar Suhas Chitrashekar (@suhascshekar) reported

    @ACTFibernet there is no internet since 2 hours. Since one week the speed is really slow. Tomorrow i have an important meeting and now the net has stopped working. This really a nuisance.

  • ShaikAli97 #BheemlaNayak (@ShaikAli97) reported

    Very disappointed with @ACTFibernet. Paid the bill twice for the previous billing cycle and your team confirmed that I don't need to pay the bill for next billing cycle . Now my account was suspended since 48 hours. And cs doesn't even bother to resolve my issue.@ACTFibernetHYD

  • LakMeg1808 Happymood (@LakMeg1808) reported

    @ManojTamilaras @ACTFibernet Is this true..your issue resolved

  • vasanthabala22 Mahilambadi Vasanthabala (@vasanthabala22) reported

    @ManojTamilaras @ACTFibernet @ACTFibernet Facing the very worst Experience with Customer Care, Not Getting any solution for a singel problem for the past 10 days I am facing Hectic issue with Customer Care Team, They are not addressing the customer issue Properly even not aware about the customer issues

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