ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 55
Chennai, TN 26
Hyderabad, TG 13
Pune, MH 3
Ludhiāna, PB 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • arkevin06 senthil kumar (@arkevin06) reported

    @ACTFibernet it's been 2 days I have raised ticket for not working internet. No one has come to fix it and no response from your side. Is this the way you people support your customers.

  • TausifA18975088 Tausif Ali (@TausifA18975088) reported

    @ACTFibernet Now it's been three days since internet not working, Still no Technician contacted. Please get it resolved otherwise Refund my money. My WFH is getting affected. Very bad service of actfibernet

  • ram_as2001 Ramanujan A S (@ram_as2001) reported

    @ACTFibernet How long will this take.I call customer care and their std response everytime. the supervisor tried to call you and you were not reachable and hence ticket is closed.I need 1 executive / 1 phone number to contact...its a diff. pain altogether to explain the entire story everytime

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @ACTFibernet Don't buy this broadband, I m facing issues every week. Our entire apartment want to kick this ACT out of our building. Let's go to BSNL Broadband. SR10256231459712 - No action so far.

  • manishrw manish wadhwani (@manishrw) reported

    @ACTFibernet I have a connection with you in blr. It was due for renewal in April, i had asked to not continue as I'm not using it from past 2-3 months. They asked me to do it later and now he cust support is saying I have to pay some extra amount. Please look into it.

  • gyanbaboo Gyan Baboo (@gyanbaboo) reported

    @ACTFibernet Don't make things right. Just deactivate the account. I hope you will not behave like customer care who just say that account will be deactivated but nothing happens

  • krishkil Krish (@krishkil) reported

    Pathetic team work with no coordination whatsoever. Why do I have to repeat the same ticket over and over again? Why cannot your engineer fix the issue loke it's supposed to be. There is zero ownership here. @ACTFibernet

  • krishkil Krish (@krishkil) reported

    My lesson learnt is to never take a internet package spanning months from incompetent providers like you. You guys were so responsive while selling but now no one wants to give a **** about customer support. @ACTFibernet

  • rohantube RohanTechy (@rohantube) reported

    @ACTFibernet @ACTFibernetHYD Hello I am Facing Network Issue from 2 days, we Informed to Customer Service But no Response from them, Please Resolve this Issue.

  • Nicktom19 mohsin ali (@Nicktom19) reported

    @ACTFibernet internet not working

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @ACTFibernet You guys are capable to reply back only...still my internet is down

  • krishkil Krish (@krishkil) reported

    @ACTFibernet , I have been struggling for internet since a week. Everyday, I raise a ticket. Your engineer closes it without fixing it. I raise the ticket again.This has been going on for a week now. All I hear from customer support is lame excuses but no solution.

  • Navneet35226032 Navneet Kumar (@Navneet35226032) reported

    @ACTFibernet pathetic service by Actfiber, no resolution at all and no response from the customer care even after 3 days. People are suffering because of the useless service by Actfiber. Stop cheating people

  • g1patil06 Jeevan Patil🇮🇳 (@g1patil06) reported

    @ACTFibernet it's been 2 days I have raised ticket for not working internet. No has come to fix it. Is this the way you people support your customers.

  • LynckerSriram Sriram Krishnamoorthy (@LynckerSriram) reported

    @gaurav1122333 @ACTFibernet I m facing the same problem with this bullshit service provider...plz cheack for Excitel or BSNL Broadband

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