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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jodhpur, RJ 1
Hyderabad, TG 65
Chennai, TN 29
Bengaluru, KA 92
New Delhi, NCT 6
Chhindwāra, MP 47
Mumbai, MH 2
Coimbatore, TN 5
Ahmedabad, GJ 3
Visakhapatnam, AP 3
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AraniMajumder
    Arani Majumder (@AraniMajumder) reported

    @ACTFibernet being useless as usual. SR10180583021694 raised 4 days ago, no resolution, no courtesy to call back, no technician assigned, won't even let me give up the connection. Ridiculous service.

  • rafiuddin431
    Mohammed Rafiuddin (@rafiuddin431) reported

    @ACTFibernet Cancel my plan completely and refund my money. I renewed my plan on 19 May, and in this week itself internet was down 4 times. technician told he visited and made changes in mainbox, whereas box itself is inside our house and no one visisted. Pathetic service.

  • meeru123
    Meer (@meeru123) reported

    @Airtel_Presence Sure. Since @ACTFibernet doesn't solve issues.

  • mrinmoy59936493
    mrinmoy biswas (@mrinmoy59936493) reported

    @amitmath @ACTFibernet why its such a recurring issue with your internet ? Y cant u give a proper sustainable resolution?

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes

  • saffronisgood
    Kannan (@saffronisgood) reported

    @ACTFibernet Customer service not responding since yesterday morning. Issue not resolved since over 24 hours.

  • Harshkitweets
    Harsh Chaudhary 🌞 (@Harshkitweets) reported

    They again and again raise tickets and say, "Sorry, we are raising a ticket for your problem," but they didn't solve it, says will come tomorrow. Every day a new date is assigned. From the 5th date, today is the 9th. A team of corrupt and lazy people. @ACTFibernet

  • sharathkondru
    sharathchandra (@sharathkondru) reported

    @ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back

  • c_ALAM_ity
    Alam (@c_ALAM_ity) reported

    @ACTFibernet Day 7 since a service request has been raised and not even one follow up. Pathetic

  • maliniskanda
    MALINI (@maliniskanda) reported

    @ACTFibernet Internet services are again down - unscheduled This is happening repeatedly, lately. When I tried to raise a ticket on the site, I get the response "Sorry, we are facing a technical issue. Please try again later" !! What is happening?

  • deepakindia2312
    Deepak Chauhan (@deepakindia2312) reported

    @ACTFibernet SR10180604686864 this ticket is opened since Friday. Daily the ETR keeps on changing. When will you fix this. Last year also same thing happen

  • sudhaumashanker
    sudha umashanker (@sudhaumashanker) reported

    @ACTFibernet internet not working since yesterday Complaint registered and you promised action.Problem persists

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet service is pathetic in Vasanth Nagar Kukatpally area . No Internet since last night

  • kash_viral
    Kash (@kash_viral) reported

    @ACTFibernet Neither your internet is fast nor service has upgraded The internet still buffers both on Instagram reels & Youtube videos Only the price has been hike Multiple notifications & automated calls, emails that u send throughout the month sometime 2 notification come at same time

  • ajjukumarcse
    ajay kumar (@ajjukumarcse) reported

    @ACTFibernet 1/2 @ACTFibernet Ticket #SR10780641795744 was raised because my internet has been constantly dropping throughout the day, severely impacting my work. A technician assured me the issue would be fixed, but the experience has only become more frustrating.

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