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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 66
Chhindwāra, MP 58
Bengaluru, KA 96
Chennai, TN 45
Guntur, AP 1
Ludhiāna, PB 2
Vijayawada, AP 1
New Delhi, NCT 4
Mumbai, MH 3
Coimbatore, TN 7
Ahmedabad, GJ 3
Tanjore, TN 1
Salem, TN 1
Lucknow, UP 2
Bhubaneshwar, OR 1
Delhi, NCT 5
Kanpur, UP 1
East Delhi, DL 1
Kolkata, WB 1
Pune, MH 1
Vadodara, GJ 1
Visakhapatnam, AP 2
Jaipur, RJ 1
Warangal, TG 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    @ACTFibernet WHY HAS NO TECHHNICIAN BEEN ASSIGNED TO WORK ON THIS TICKET SINCE 3PM?? DON’T YOU WANT TO RESOLVE THE ISSUE ?

  • samprettybasic
    Sam (@samprettybasic) reported

    Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet @ACTFibernetHYD Providing a customer with the wrong router and then when complaining for irregular net speed connectivity you guys suggest different plans as a marketing stint for us to waste money. What kinda scam are you guys running?

  • ksabnekar
    Krishnakanth Sabnekar (@ksabnekar) reported

    @ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.

  • ikkarti
    Karthick (@ikkarti) reported

    @abishekrsr @ACTFibernet Get a direct fiber connection. They call its aa GX. Its was the same issue for me now it is no more for more than 1.5 yrs

  • kumargandharapu
    kishore kumar (@kumargandharapu) reported

    @ACTFibernet Vijayawada curemcy nagar area 520008..new connection.. Cheating.. Installation completed but no internet.. Very worst internet provider.. Dont take Act fiber net connection SR10581739892954 #ACTfiberWorstService1

  • sumanpsk
    Suman Kumar (@sumanpsk) reported

    @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

  • ApexPredaror3
    Apex (@ApexPredaror3) reported

    @panda_casts @ACTFibernet I use ACT and it's great, issues also get resolved in hours if it happened

  • vedavamsidhar
    suryavamsidhar (@vedavamsidhar) reported

    @ACTFibernet I don't see a progress on this issue. @ACTFibernet. Can you expedite this request?

  • MBDTshiva
    Shiva T (@MBDTshiva) reported

    @karthiktweetzs @ACTFibernet Same issue 🫠

  • vatsalbajpai_
    Vatsal Bajpai (@vatsalbajpai_) reported

    Hey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs

  • lucifertwts
    Cute CM 🎀 (@lucifertwts) reported

    @ACTFibernet Terrible service. Strongly not recommended.

  • RevanTalks
    ENIGMA (@RevanTalks) reported

    @aannadhurai @ACTFibernet Worst

  • praveendingu
    Praveen KS (@praveendingu) reported

    @ACTFibernet Poor internet service again! despite paying for a premium plan. Really disappointing @ACTFibernet #ACTFibernetpoorservice #InternetDown

  • muralismash
    Murali Krishna R (@muralismash) reported

    Where is my refund ? You have a pathetic service and now you talk about some crap and not refunding MY money.SHAMELESS Internet provider @ACTFibernet

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