ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 39
Chennai, TN 27
Hyderabad, TG 13
Pune, MH 3
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • bsvishy Vishy (@bsvishy) reported

    @ACTFibernet any plans of addressing the connection issue in the next one month?

  • 294by10 Gayatri Sekar (@294by10) reported

    @ACTFibernet Thank you, sent it over. We have an open request on the app as well. SR10366544007684. The ETR was 8PM last night. Since then, it’s been pushed by 6 hours thrice. Appreciate your help.

  • SowmyaMaha Sowmya Mahadevan (@SowmyaMaha) reported

    @ACTFibernet Hi, complaint no. is SR10366545683394. Internet is not restored, customer service response is extremely disappointing and rude. I have been trying to get update since yesterday morning. Pls look into this as a priority. Thanks

  • vignesh_vigrat Vigrat (@vignesh_vigrat) reported

    @ACTFibernet How? How can the ETR keep changing again and again. Worst service.

  • princeutters Prince Solomon (@princeutters) reported

    Worst service by @ACTFibernet 2 days of outage

  • rajagopalan_rg Rajagopalan (@rajagopalan_rg) reported

    @ACTFibernet No response till now. Just some bot asking same questions again. What a poor service.

  • karthikkumarstp Karthik (@karthikkumarstp) reported

    @ACTFibernet Junction box burnt due to high voltage since morning. Complaint raised but you keep closing without even investigating or even enquiring whether it is back to normal. I am down for the last 18 hours

  • Zsadon1 Zsadon (@Zsadon1) reported

    @vignesh_vigrat @ACTFibernet Same bro the etr just keeps changing while my neighbours who have other service providers have no problems with their internet

  • Hari03843882 Hari (@Hari03843882) reported

    @ACTFibernet Guys when it will be up last 11 hrs it is down and tomorrow working day pls resolve asap Kindly provide deadline

  • stoxswing StoxSwing (@stoxswing) reported

    @ACTFibernet @vignesh_vigrat Same issue. ETR keep changing. Its been already more than 48hrs @ACTFibernet #Chennai #Worstservice

  • realnikhileshg nikhileshg (@realnikhileshg) reported

    .@ACTFibernet internet has been down for 2 days now. There is no response from your ground team also, no tentative time for rectification. How much longer should we wait

  • Nanban_arvind Arvind Nanban (@Nanban_arvind) reported

    @ACTFibernet Same comment for everybody copy and paste. Please refund my money we will get better service fibernet internet company. Your interest service is not proper in Chennai 😡

  • Zsadon1 Zsadon (@Zsadon1) reported

    @ACTFibernet That's what ur customer service been telling me for 2 days.

  • AAadil26 Sabr (@AAadil26) reported

    @ACTFibernet Internet is down. Every single month my internet goes off and people around my neighborhood have no issue. Only my connection gets cut off. I asked the technician and he was rude and said to opt for another connection. Help me fix this issue.

  • cryptopj10 pj 🤢🧲 (@cryptopj10) reported

    @ACTFibernet It's now more than 3 days. My billing is on 14th of every month. I might be disconnecting the service. When tataply, jio has their own poles and were able to restore services in a day, here is ACT still dependent on EB posts for wire extension troubling users

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