ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 37
Hyderabad, TG 33
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • thinkofshivam Shivam Kumar Gupta🍥 (@thinkofshivam) reported

    Again in just one rain @ACTFibernet WiFi gone , what a pathetic service , since the day I have take @ACTFibernet connect atleast I make 1 tweet in a week complaining there services , again I raise the complaint but god know when and how it will be fixed SRN -SR10275795661324

  • goyalaman1602 Aman Goyal (@goyalaman1602) reported

    @ACTFibernet I waited a long time for a call, but I didn’t receive one. I have missed call details & no call received from @actfibernet , and I’m requesting a resolution to this issue. Please stop making faulty commitments.

  • Miru6695 Mrinal Pandey (@Miru6695) reported

    @ACTFibernet I thought sticking to the WiFi I have been with from the start would be a good choice but I was wrong. Internet issues almost everyday, what to do with this WiFi set if it is useless?

  • RavinderSh95292 Ravinder Sharma (@RavinderSh95292) reported

    @ACTFibernet SUPERB DIS-SERVICE. Today is 07 day since I paid for TWO internet connects. No service till now. Mr Vinod Kumar and Mr. Chaitanya kumar in Bengaluru (India's Silicon Valley) area the greatest people in ACT. No wonder we are still called a Third World Country

  • deadpeach999 Peach (@deadpeach999) reported

    @OceanPaw_14 @ACTFibernet I paid for 12 months and they still gave me the sub standard router. @ACTFibernet dm'd you on the same. I hope you can help. else in 2 months I will switch to another provider

  • pulari_rahul Rahul Pulari (@pulari_rahul) reported

    @ACTFibernetHYD @ACTFibernet internet is not working and I raised a ticket yesterday and the resolution time is given early morning hours first and now it has been updated to 9pm today. This is the 2nd time this month. If you can't handle the service just pack up your bags..

  • vijaybanglore vijay (@vijaybanglore) reported

    @ACTFibernet I have raised a ticket for smart 4k box installation 12 days back. It is not installed yet. Ticket keeps getting closed automatically without resolution. Each time I call CC, they say wait for 24 hours more. I didn't expect such a pathetic service.

  • mehrukh007 Mehran (@mehrukh007) reported

    @ACTFibernet worst service throughout all the stages. First, Sales guy Chaitanya Kumar comes, takes the money and says that by 5pm the installation will be done. But now, he is not even attending my calls. New scam and way of harassing customers

  • goku_0704 Gokul K S (@goku_0704) reported

    @ACTFibernet Have some shame @ACTFibernet . I didn't pay to get my patience tested. Customer experience is worst even before the service/product has been received. Please cancel my request for an internet connection and refund. I don't wish to continue doing business with you.

  • NeerajaSriram Neeraja Sriram (@NeerajaSriram) reported

    @ACTFibernet There is no point in me paying for wi fi if for the last few days, I am using my mobile data to access internet because the wi fi has been down and the reps haven’t been helpful. Stop using the tagline “No more buffering” it should be only buffering

  • merockylover I see me (@merockylover) reported

    @ACTFibernet Your Service request SR10175786634774 is expected to be resolved by 11-Jun between 09:00 to 13:00. Till now there is no resolution could you please act fast @ACTFibernet @ACTFibernetHYD not able to work . Kindly understand. #actfiber #actfibernet #actfibernethyd

  • Nishantmahamwal Nishant (@Nishantmahamwal) reported

    @ACTFibernet query is open from more than 3 days. No resolution. Very difficult. SR10175763594082

  • shreysom2 shrey som (@shreysom2) reported

    @ACTFibernet , internet is not working at all. Please help me resolve it

  • santhos_yagyan Santhos_Santhanakrishnan (@santhos_yagyan) reported

    @airtelindia @ACTFibernet @airtelindia even for cancellation why are you making our life harder. I already requested for cancellation of my black plan and still customer support is not allowing me to disconnect.

  • deekykannan dinesh kannan (@deekykannan) reported

    @ACTFibernet SR10375775650114 please look into the ticket, Weekly 2 days there is no internet, in a month more than 10 days no internet, but you are charging bills for this also, it's been 2 days no one even try to solve the issue

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