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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 1
Hyderabad, TG 30
Bengaluru, KA 32
New Delhi, NCT 4
Delhi, NCT 3
Chennai, TN 20
Chhindwāra, MP 8
Ahmedabad, GJ 2
Coimbatore, TN 4
Visakhapatnam, AP 2
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aniljaswal007
    Jazz (@aniljaswal007) reported

    @ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.

  • Shant057
    Shant Kumar (@Shant057) reported

    @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet Very upset with your recent service. Waited 2 days for a technician after raising a complaint—intermittent internet the whole time. After 8 years, switching to JioFiber. Please value your existing customers.

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet Any update regarding my complaint..

  • Rhythm_Reverie_
    Raja M (@Rhythm_Reverie_) reported

    @ACTFibernet I paid 5000 to an outside technician to fix my issue. Your team have not fixed it.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet If you are unable to solve the issue please refund my money @ACTFibernet

  • Bharath__badass
    Bharath Kumar (@Bharath__badass) reported

    @ACTFibernet What pathetic service are you guys running? Second internet issue this month. Just checked the speed. Not even getting 5mbps for the amount being paid that is supposed to get 100 mbps. Fix this issue ASAP. DM'd my details .

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet no resolution yet, just getting apology messages, when will it b resolved?

  • FiZbQ
    i@m (@FiZbQ) reported

    I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.

  • YabaBabaYega
    yegayega (@YabaBabaYega) reported

    @ACTFibernet - stop harassing and calling/sending whatsapp messages. You have sent me 10 calls in 1 hour asking for subscription enquiry. I don't want your ****** internet service. *******.

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet You *******. I already paid. Now I have to make other arrangements (mobile data). Who will bear these additional costs every time I recharge during an ACT internet outage?

  • Abhishekgandhis
    Abhishek Gandhi (@Abhishekgandhis) reported

    @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

  • camronify
    Kamruddin Ansari (@camronify) reported

    @ACTFibernet hi ive applied for the fiber internet connection despite of sharing my all documents and all necessary details that your executive asked they never told me that my area is not serviceable still they charged me 2500 rupees now ive called multiple times no one telling

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @ACTFibernet i have raised service request on closure. Please do not generate bill for May month. Let me know any steps

  • PraveenSub51203
    Praveen Subramani (@PraveenSub51203) reported

    @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

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