ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 36
Chennai, TN 22
Hyderabad, TG 11
Pune, MH 3
Coimbatore, TN 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pranavkumar1987 pranav kumar (@pranavkumar1987) reported

    @ACTFibernet Having worst experience with your services. Facing lots if internet connectivity issues. Internet goes down ecery now and then,and have to wait till next day to have it fixed. Can you have SR10265012315064 fixed ASAP??

  • Ka3_Nee Naa-Nee (@Ka3_Nee) reported

    @ACTFibernet ...the internet is not yet stable...not comfortable with service response ...not able to utilise the internet resource properly... expecting better from you

  • vedantmata Vedant Matta (@vedantmata) reported

    @ACTFibernet absolutely ridiculous customer service! Internet down in Richards Town Bangalore since morning and even after multiple calls and online complain submissions no resolution! Ticket number- SR10265007482614. Can you pls update on resolution?!

  • LearnIslam19 Make India Great Again (@LearnIslam19) reported

    @ACTFibernet We are facing Internet outage for the past 6 hours. The ticket have been opened, but they say it will be resolved in 3/4 days. 😥Plz look into it. 🙏 Your ticket SR10165012338784 is tentatively expected to be resolved by 6/4 (DD/MM) between 16:00 to 19:30. Team ACT

  • sasthakumar sastha (@sasthakumar) reported

    @ACTFibernet have been raising complaint that Internet is not working for three weeks. Still no n update. What to do?

  • johardon8055 MDJøhår (@johardon8055) reported

    @ACTFibernet SR10165005457554 is my compliant number. My net connection is nit working ant it has been a day and the problem is nit resolved. Before taking connection your executive have promised to resolve the issue in less than 4hr. Why is my issue still not resolved?

  • inkollu_ravi Ravi Inkollu (@inkollu_ravi) reported

    @ACTFibernet Issue resolved finally not required

  • ragguvirsingh12 Raghuvir (@ragguvirsingh12) reported

    @ACTFibernet Not yet resolved, time to book other service provider.

  • dumas2908 Chinmaya N (@dumas2908) reported

    @ACTFibernet Hi, My application ref. is 102649978561. I have made the payment on 2nd June and your sales person promised me that I will have the connection set up by 3rd June. However this has not happened and I am disappointed. Please get your act together and help me out here.

  • pulkit1987 Pulkit (@pulkit1987) reported

    @ACTFibernet Horrible internet. It just vanishes in Rain and they say Sir cable broke and will fix tomorrow, next day. Whenever Rain comes internet cable breaks.

  • Vaibhav63244934 Vaibhav Thakur (@Vaibhav63244934) reported

    @ACTFibernet one of the worst service of internet. After payment of 2828 their executive name mukesh - +91 93118 80096 denied the connection because he did the bad commitments to me for selling the connection. All call records available @ActfiberC

  • SINHA_ANKIT ANKIT SINHA (@SINHA_ANKIT) reported

    @ACTFibernet I was made to pay 826 plus 1750 INR by your executive but after I made the payment they are not even picking up my phone. The modem has not been provided yet please take some action or arrange for the refund of 1750 plus 826 rupees.really pathetic service.

  • SINHA_ANKIT ANKIT SINHA (@SINHA_ANKIT) reported

    @ACTFibernet @ACTFibernetHYD please arrange for the refund if you can not provide the service. None of your executives are responding after I made the payment.

  • SSP_201095 SHUBHAM S PATIL🇮🇳 (@SSP_201095) reported

    @ACTFibernet kindly look into the service issue. I'm facing internet connection problem since last two days

  • manishtirkey86 Manish Tirkey (@manishtirkey86) reported

    @ACTFibernet My internet is down. Please fix it ASAP else will have to consider switching to different ISP. SR10265013631914.

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