ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 76
Chennai, TN 35
Hyderabad, TG 26
Coimbatore, TN 5
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Nalgonda, TG 1
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aravind198816 Aravind Ramakrishnan (@aravind198816) reported

    @ACTFibernet Have not got any call or update yet nor is the internet back. This is shockingly bad service, especially on a weekday. #actfibernet

  • arnavswft arnab padhi (@arnavswft) reported

    @ACTFibernet @ACTFibernet I asked how much time for a new connection and your representative said 2 days. While shifting they say there is some issue in my area and cant do it in 2 days. How is this ethical.

  • arnavswft arnab padhi (@arnavswft) reported

    @BaraniRaj6 @ACTFibernet Not just cancelling. If you ain't a new customer you will always be in the lowest priority.

  • arnavswft arnab padhi (@arnavswft) reported

    @ACTFibernet @ACTFibernet this is the exact thing i have been listening to since last 3 days. Verbatim. If you can't deliver then just let me know and I will at least prepare for the long term. Don't. Keep the customer hanging.

  • haripavany Hari Pavan Sriram Yalamati (@haripavany) reported

    @ACTFibernet Please help me with SR11254442273182.

  • aprasad8389 Anand Prasad (@aprasad8389) reported

    @ACTFibernet I am fraid up raising ticket regarding network issue when ever power goes off, Network is not working everytime ticket is closed without proper response. Also there are instances in last few days network is not working though there is power and its restored (1/2)

  • BakarajuHarini Harini Bakaraju (@BakarajuHarini) reported

    @ACTFibernet I am having to tweet right now as it is high time that you resolve this issue. I have been facing network issues for more than an year now. Everytime I call they give some reason or the other but the problem was never resolved. This is worst service ever I faced

  • rnandank Raghu (@rnandank) reported

    @ACTFibernet The connection is down since noon. The contact numbers given here don't pick up the call (Vaman Pai). And the concern logged through app is closed without addresing it. Do you have seriousness??

  • Rak_p Rakesh (@Rak_p) reported

    @ACTFibernet - Raised a request to remove the box from our home premises from past two weeks. Request num - SR10254178329869. No response yet from ACT team despite multiple calls to customer care. Everytime it is a standard response but no action! Please help to resolve

  • sridharbabut Sridhar Babu (@sridharbabut) reported

    @VishalN14715359 @ACTFibernet Worst services. It's been a week that I took new connection..so far 5 complaints & 6 tweets still no response. Working on mobile network.. paying price for trusting ACT

  • 2007mkb MRINAL BHATTACHARYA (@2007mkb) reported

    @ACTFibernet This type of false promises are made by people who are culturally backward and having fraudulent intention. Taking money 7days in advance and not delivering the service. The photographs on your websites are to lure gullible people.

  • gpthonse Guru Thonse (@gpthonse) reported

    @ACTFibernet No speed at all. Seems link again down. 😡😡😡🤬

  • sridharbabut Sridhar Babu (@sridharbabut) reported

    @iamsamuel46 @ACTFibernet Worst services. It's been a week..so far 5 complaints & 6 tweets still no response.

  • sridharbabut Sridhar Babu (@sridharbabut) reported

    @ACTFibernet Dear ACT, any update on the same.. so far I have not received any call or message or anything about this. It's causing huge damage to me... Please wake up..

  • 2007mkb MRINAL BHATTACHARYA (@2007mkb) reported

    @ACTFibernet has taken money for installation on 23rd March, 2021. Till date no contact or connection inspite of multiple follow ups with customer care ticket no:SR10254433343742. Neither they are responding nor refunding the money. Be aware of this fraud company. Service worst.

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