ACT Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhiram (@abhiiiii__) reported 6 minutes ago

  PLEASE DON'T subscribe to @ACTFibernet @ACTFibernetHYD Ticket raised 2 days ago Still not yet resolved. A technician called me once regarding the issue and he's not lifting calls Since yesterday night There's not even a customer care number to reach out and escalate. WORST!!

• 
  Mithun M (@Mithun146) reported 6 minutes ago

  @ACTFibernet Internet outage in Ramamurthy Nagar, Bengaluru since morning. Multiple support calls made, but no resolution or meaningful update so far. This level of service disruption is unacceptable, especially for customers relying on the connection for work. #ACTFibernet

• 
  Atul Kumar Dugar (@Atul_2206) reported 7 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Vipul Goel (@VipulGoel12) reported 9 minutes ago

  My internet not working for last 3 days. I've raised ticket on app but no action has been taken. Stopped working next day after I paid the bill and cancelled Disconnection request. Regretting my decision to continue with this ****** company. Please refund me. @ACTFibernet

• 
  senthilkumar (@tsktsk123) reported 11 minutes ago

  @ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054

• 
  Raghav (@raghuv_here) reported 14 minutes ago

  @ACTFibernet What is the ETA? I have been using ACT for more than 10 years and looks like support has degraded to lowest these days. Let me know if you can fix it or will go for @Airtel_Presence or @JioCare. You need 8 days to fix the issue?

• 
  senthilkumar (@tsktsk123) reported 14 minutes ago

  @ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?

• 
  Ripunjay Singh (@RipunjaySingh_) reported 19 minutes ago

  @ACTFibernet Nothing to check about ETR . Your technician is not willing to visit and told me to dod whatever , complain wherever. Fix the issue or will port the connection soon

• 
  thunder⚡flash (@Shubh_akar06) reported 21 minutes ago

  @ACTFibernet Act a/c 102804998602 I don't want your service please I'm tired now i want my money back. Your service team is so worst i can't deal with them in my work time. I bought your network for my mom and now I'm regretting for that decision.

• 
  ధనం-ఇంధనం! (@psseshank11) reported 28 minutes ago

  @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

• 
  Rahul (@rahulpoddar77) reported 29 minutes ago

  @ACTFibernet Issue is there again by the way, there is a new cut every day and your engineers have no clue and zero proactiveness from your side

• 
  Harsha Kollipara (@kharsha36) reported 30 minutes ago

  @ACTFibernet Internet is not working since this morning dated June 13th near HMT Colony Miyapur, not able to reach customer care and your website is also not reachable. Requesting to resolve this issue.

• 
  s19hubham (@s19hubham) reported 30 minutes ago

  Hi @ACTFibernet - signed up for the WiFi today. Your support agent confirmed it will be installed today but no action taken yet inspite of paying for 3 months already. Please help. Account ID - 110806926073

• 
  Kishore (@Kishore2508) reported 31 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

• 
  Nishanth Mohan (@Nishant68614547) reported 33 minutes ago

  @ACTFibernet @DoT_India act connection not working again. Ticket raised no: SR10280675428474. Kindly check this as fast as possible