ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 59
Chennai, TN 39
Hyderabad, TG 23
Cochin, KL 3
Mumbai, MH 2
Coimbatore, TN 2
Lucknow, UP 2
Pune, MH 2
Mangalore, KA 1
Ludhiāna, PB 1
New Delhi, NCT 1
Gharroli, NCT 1
Kollam, KL 1
Erode, TN 1
Tiruchirappalli, TN 1
Tāndūr, TG 1
Visakhapatnam, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • imkashif0786 Mohd kashif khan (@imkashif0786) reported

    @ACTFibernet has the worst services.they are not full fill there commitment.i m try continuously to follow them.but i am unable to approach.they disconnect my call, they are not enternaint there customer well.they charge high in the name of service

  • umakanthzzzzzzz umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana

    Dear @ACTFibernet giving multiple complaints still am facing the same network issue , if you can't handle and resolve my problem it's better for me to move to @reliancejio or @airtelindia, Your ACT Fibernet Ticket no: has been registered. SR10164934305344 SR10164979594164

  • vnyk001 Vinayak Modi (@vnyk001) reported

    @ACTFibernet Ya like you have been since last 10 days ??? Or will it be a real solution this time ???

  • VenkySanaathani Venky (@VenkySanaathani) reported

    @ACTFibernet please disconnect my connection and issue refund for the rest of the months I paid. Frequent disconnections are bugging me.once disconnected and refunded I will be at peace.

  • amanshaik2603 Shaik Aman Pasha (@amanshaik2603) reported from Hyderabad, Telangana

    I have already submitted a request for disconnection (SR10164966833524)still in process please solve the problem ASAP @ACTFibernet

  • SanthoshGadam1 Santhosh Gadam (@SanthoshGadam1) reported

    @ACTFibernet worst ever worst service.. Internet not working raised ticket..called customer support he disconnected the call ..last month also faced same issue ..have to do office work 2 days I lost my salary. Worst service.

  • nischalnischal Nischal (@nischalnischal) reported

    @bhatnaturally +1 @ACTFibernet I have had good service from 7 years, hardly any downtimes, and fast response times. Not sure about Tata Fibre

  • Sudhans04557307 Sudhansu Mohanty (@Sudhans04557307) reported

    I am on the call for more than 53 minutes now. Its saying no customer service associate available. @ACTFibernet @hyderabad

  • umakanthzzzzzzz umakanth Kalshetty🕙 (@umakanthzzzzzzz) reported from Rājendranagar, Telangana

    @ACTFibernet One of the worst services nowadays we are facing from you. It is repeating , if you can't solve it please let me know so that I can go to the best service provider any of @JioCare or @airtelindia

  • yogshiv1987 Siva (@yogshiv1987) reported

    @ACTFibernet Pls dnt choose ACT. Horrible exp. In this may month nearly 15 days internet did not work, complaint raised SR10364951792595 there was no action taken and also deleted my complaint. Customer service Raju dsnt hv respect, harsh and rude. #broadband #consumercourt

  • PriyamNkr Priyam KR (@PriyamNkr) reported

    @ACTFibernet Still the issue is not resolved. It's already been 4 days. Are you serious? Please resolve it within an hour or we will cancel our plan and better switch to Airtel or Tatasky

  • jsrespo K Abraham John (@jsrespo) reported

    @ACTFibernet i had an connection from your service since 2013 , recently my house is being renovated for which i had disconnected your service , and your service guys removed my connection promptly leaving your hub at my residence utilising my power disconnecting my line.

  • ChandrakanthGs1 Chandrakanth G s (@ChandrakanthGs1) reported

    @ACTFibernet i need help to disconnect the fiber, i am due of 730 rs and soon as i pay the onnection gets renew and a bill generates

  • SanthoshGadam1 Santhosh Gadam (@SanthoshGadam1) reported

    @ACTFibernet worst service.. internet not working.yesterday I have raised issue till now not resolved..I'm doing work from home 2 days I lost my salary.even last month and this month 2 times. Worst service..will u pay for the loss. I'm getting frustration want use foul language.

  • kfrKamal Kamal Das (@kfrKamal) reported

    @ACTFibernet it'd now 72 hours going on I raised for connection shifting requests but till now its not happened till daze I lost 2 working days of my office, every customer care is telling it is in process but it's not happened yet, it's a total harassment,

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