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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kanniyākumāri, TN 1
Bengaluru, KA 37
Hyderabad, TG 12
Chennai, TN 20
Noida, UP 1
New Delhi, NCT 2
Coimbatore, TN 2
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • gautamnavapara
    Gautam Navapara (@gautamnavapara) reported

    @ACTFibernet You raised the SR10263842545664 yesterday and closed it today without any communication or resolution.

  • Gayatri7796
    Gayatri (@Gayatri7796) reported

    @ACTFibernet Really fed up with raising the complaint every alternate day internet is not working, and TAT is way beyond my imagination, Request you to resolve the issue by today, I have work commitments and cannot be rescheduled my SR 11063844697144

  • pkarni
    Praku (@pkarni) reported

    @ACTFibernet SR10263818558414 your people call from +918046503399 and disconnect immediately after answering. Finding reasons to close song we couldn't reach you? Just how shameless your customer care can get??! Resolve tickets organically for a change. Let me know. #ActFail

  • vamsyyy
    vamsee krishna (@vamsyyy) reported

    @ACTFibernet Sir, by when the issue will get resolved. Still facing the issue. Can any one respond on priority

  • Sheldon22963563
    Sheldon (@Sheldon22963563) reported

    @ACTFibernet what the hell is wrong with the internet, it's down since 19:55 yesterday. Was told, it will be fixed in 3 hrs. If you don't know we also have work and that gets done only through internet. Act blaze my a***

  • Nandaki72772074
    Nandakishore (@Nandaki72772074) reported

    @ACTFibernet Dear Act I'm from Hyderabad facing no internet issue from today morning 6am and there is no customer care support through phone call, raised the ticket regarding the issue and got a msg saying tentative resolution time is 16:00 to 19:30.

  • chimankrd
    TARKESHWAR BAGWAI (@chimankrd) reported

    @ACTFibernet I recharge my connection today morning by 11:00 am and your employee told me technician will visit your home internet activity by 11:30 but still my internet not working when I call him 5 times he no respond your employee number +919870396707

  • vamsiduggi
    Vamsi Duggi (@vamsiduggi) reported

    @ACTFibernet As of now the problem is resolved but i an telling that the service which you are providing is worst!!!

  • dkfarhan789
    dk khalandar (@dkfarhan789) reported

    @ACTFibernet After taking broadband connection your service is very worst till now you not provided invoice. Also connection speed is very poor never suggest your horrible services.

  • iampessi
    Pessi (@iampessi) reported

    @HathwayBrdband would u care to call your customer. The worst after sale service I have seen ever. Never recommending your service to anyone. All fake promises by your sales team before the purchase... Absolutely unwarranted. Wish I could have taken @ACTFibernet

  • sriramcharan138
    sriramcharan (@sriramcharan138) reported

    @ACTFibernet @ACTFibernetHYD @ActfiberC I am trying to approach you for my shifting request of my Act fibre net to new house. But no response either in App or in call. Refund my money. I never prefer Actfibre to anyone. #worstresponse #nouse #shameonyou

  • Suhassai4gmail1
    Suhassai4@gmail.com (@Suhassai4gmail1) reported

    Hi Act Fibernet am having internet connection issue since afternoon after resetting my password am trying to find your customer care number in vizag kindly dm me your customer care number who can help me with the connection @ACTFibernet

  • Gjanardhan007
    Janardhan Reddy (@Gjanardhan007) reported

    @ACTFibernet is this way you guys provide service to customers? For each and every issue do we need to wait for 24 hours? In pandemic time, people who are WFH , do you thing they can wait 24 hours to fix internet? I can't say this reason at my office every time, right?

  • balaji1985_mba
    Balaji (@balaji1985_mba) reported

    @ACTFibernet trying to customer service to reactivate my service in Chennai. Couldn’t reach anyone. Tried all numbers given including chat service.Please let me know how do I deactivate my service.

  • swami060
    Swaminathan R (@swami060) reported

    @ACTBangalore @ACTFibernet Net is down since yday morning. Raised complaint SR10263836544964. No action until now 😐

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