ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 60 |
| Chennai, TN | 31 |
| Hyderabad, TG | 16 |
| Coimbatore, TN | 5 |
| Mumbai, MH | 3 |
| New Delhi, NCT | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sudhakar sk
(@sudhaka11250123) reported
@ACTFibernet Can't wait for worse service
-
Ⓜ️ahesh Kalikot🅰️👨👩👧
(@Mahesh2704) reported
@ACTFibernet Thats the same thing you guys are saying from 2 months . Whats the exact customer care to connect ??
-
Zoheb sayani
(@zoheb_sayani) reported
@ACTFibernet Building redevelopment is stuck - because of this wiring problem.. Pls ask your team to contact me asap
-
Vishal Dewan
(@VishalDewan8) reported
@ACTFibernet Raised shift connection request for 3 days ago. No response received yet. I have call daily for connection change but all fake promises. Very poor service. SR SR11063220461564
-
Sarfaraz Shaik
(@uarshaik) reported
from
Bengaluru, State of Karnataka
@ACTFibernet seriously fed up with this network and customer support team which they are not at all supportive.
-
bharathmudiraj
(@gaddalibharath) reported
@ACTFibernet Worst service you guys are providing. Till now no proper response from your side.
-
Ramsay Bolton
(@friend_indeed) reported
@ACTFibernet When i called your customer care they have connected me to Disconnection team. Wow, just wow
-
Koushal Rajesh
(@fd186201e3f9495) reported
What ******** is happening @ACTFibernet @ACTFibernetHYD I have requested for removal of your connection box from our property 15-20 days ago SR10162807911331because construction activity is about begin at our house contacted u people to inform well in advance
-
evilive4ever
(@SUDARSHAN101985) reported
from
Annāram, Telangana
@ACTFibernet worst service provider in Hyderabad, Nagaram. They close the complaint without customers knowledge, no follow up from customer service. More over they charge huge amount then the local internet provider. The speed is never stable and always provide less then mention
-
Vishal Dewan
(@VishalDewan8) reported
@ACTFibernet Request senior executive to help in resolving SR SR11063220461564 at the earliest. I just wanted connection shift in my adjacent flat. But no one has visited for last 3 days
-
Suhas Katte
(@katte_suhas) reported
@Airtel_Presence @airtelindia #sacmAirtelbalck # SR 138408976 just bought my internet service yesterday and today it not working @ACTFibernet was better!!!!!
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SiD
(@Ni__Ko__Laj) reported
@ACTFibernet Great customer service!!! Charging late payment fee even if we pay the bill before due date! Keep it up!
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Shiva Shanker
(@ShivaSh12990909) reported
@ACTFibernet I have been facing internet disconnectivity since August.Frequency of disconnectivity was once a week and today in October in 10 days I had to raise more than 15 complaints and still, the internet wasn't resolved. The latest issue wasn't resolved in more than 36hrs
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Thinktank
(@turtle_ninja11) reported
@ACTFibernet @ACTFibernetHYD Such useless internet connectivity, never ever should have opted for this. More than 24 hours I get to know technicians left because their time is up in the evening 5pm. I wish my corporate works same way.
-
sudhakar sk
(@sudhaka11250123) reported
@ACTFibernet It's almost TAT is over still u want me to wait for your poor response