ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 38
Chennai, TN 25
Hyderabad, TG 14
Pune, MH 3
Ludhiāna, PB 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • satishbrain BrainAndSpineDoctor (@satishbrain) reported

    @ACTFibernet your engineer calls me and tells me not to post about your poor services on twitter...are you guys threatening a customer? I have been paying for last several years in spite of horrible service..are u trying to gag ur customers? Plz disconnect ASAP..@TRAI

  • SauravT62852786 Saurav Thakur (@SauravT62852786) reported

    @ACTFibernet ACT is downgraded now, they don’t provide good connection because you guys of lots of customers these days. No response from the support team. They close the ticket without any solution and the technical guy always lie that he has resolved the issue then he will not pick the call

  • smartbuoy naman maloo (@smartbuoy) reported

    @ACTFibernet Why are you not allowing to access this website when one can use it on mobile network?

  • ShankerSrivast1 Shanker Srivastava (@ShankerSrivast1) reported

    @ACTFibernet - does your nodel officer / appellate authority ever respond ? or do you have any escalation other than call center ? helpdesk emails -no one respond. I am 10yrs old customer, paying bill annually, having issue since last 1 month, but no help, time to move on ?

  • manjulatha_jai Manju Latha Boob (@manjulatha_jai) reported

    @ACTFibernet : We have an office broadband connection and the internet services by act are disrupted around 2-3 times in a week. During the remaining days, the services are disrupted every few hours. Have informed your executives to terminate services being provided to us as work

  • realmdbukhari Mohammad Khan (@realmdbukhari) reported

    @ACTFibernet since last 3 weeks my internet doesn’t work, I had raised many tickets via app & call to costumer care but still now I didn’t received any response from your team. Your service is very cheap and behaviours of your team very rude and disrespectful.I want my money back

  • fazilswarovski Fazil (@fazilswarovski) reported

    @ACTFibernet How can any company be so irresponsible! ACT sucks big time, worst experience ever, took money 3 days over no Installion sign. Worst

  • satishbrain BrainAndSpineDoctor (@satishbrain) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Have told your engineers that as a doc dealing with emergencies I need the net all thru the night to be contacted by hospitals and patients about reports .. you never bothered ..

  • julianschwinger Anantha (@julianschwinger) reported

    @ACTFibernet Hello! Facing internet outage, your app is also not working.

  • smartbuoy naman maloo (@smartbuoy) reported

    Why is #ChatGPT website not working on your wifi network @ACTFibernet

  • MOHAMME99246925 Sohail (@MOHAMME99246925) reported

    @ACTFibernet SR10166914948934 slow internet speed can you resolve asap

  • methalafan thala&csk (@methalafan) reported

    @ACTFibernet i have been getting very poor response on my SR SR10366911441939. I stressed about the need to complete the shift today but no response so far. They are talking about TAT now, this is how you value customers can't you prioritise one ticket.

  • shantanu2110 shantanu (@shantanu2110) reported

    @ACTFibernet Hi act fibernet, Internet is down at Gowlidoddi Hyderabad. what is the expected time for resolution?

  • UmuUmi2 Umu Umi (@UmuUmi2) reported

    @ACTFibernetHYD @ACTFibernet i have tired multiple times to reach but your customer support is just answer the call n no responses from your end this was 2nd time it was repeated so I published it here

  • AshishK64370289 Ashish Kumar (@AshishK64370289) reported

    @ACTFibernet @bada_paww Worst customer service

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