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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 22
Chennai, TN 21
Chhindwāra, MP 5
Bengaluru, KA 31
Delhi, NCT 1
Visakhapatnam, AP 2
Coimbatore, TN 3
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep1Thota
    thota sandeep (@Sandeep1Thota) reported

    @ACTFibernet Hi Team, Just 1 hours back i had a call with act customer care and I got to know another update which is shocking for me is, all these couple of years the power discount is goingto port1 customer but these two years the power to junction box is taking from my flat. This is unfair

  • killuanaren
    Narendar (@killuanaren) reported

    @ACTFibernet 24hrs past payment, no one has contacted me even customer support is having technical problemsit seems. No one Didn't expect this from ACT

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet @DoT_India No response and resolution from Your end

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

  • BikashRana101
    Bikash Rana (@BikashRana101) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Your Internet is not working again. It was off the whole night last week. Today it’s gone again.

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet DONT USE THIS **** HOLE BASTARD WIFI EVER. Genuinely ******* worst wifi ever exists in this planet. Bastard service bastard support, useless **** ever 🤢🤮 My ticket is - SR10179878376514 and its still not resolved since yesterday night. Fix it now or **** u.🖕

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet internet is not working in Whitefield Immadhalli since night..please check and fixed it .I have demo with client so please check it asap

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet @FiberAct Your service has been extremely disappointing. SR11079836610294 was raised, but no technician has visited yet. I’ve already called support team 3 times with no resolution. This is the 2nd time in a week I’m facing the same issue. Completely unacceptable.

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    It’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either

  • vampirevaz
    vazanth (@vampirevaz) reported

    @ACTFibernet This is beyond frustrating. 5 disconnects in the past 10 days and it takes a day to be up. Customers pay for stable internet not constant outages and excuses. Fix your network immediately or be honest about your inability to provide consistent service. #ACTFibernet

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.

  • Reddy079
    Abhishek Reddy (@Reddy079) reported

    @ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    I paid you until 19th of April 2026, why my services are disconnected ?? You guys are making fool and looting customer's money by blackmailing me. I will never let you go like this. @ACTFibernet

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