ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 52 |
| Chhindwāra, MP | 20 |
| Hyderabad, TG | 47 |
| Jaipur, RJ | 4 |
| Madurai, TN | 1 |
| Chennai, TN | 26 |
| New Delhi, NCT | 5 |
| Visakhapatnam, AP | 3 |
| Dehra Dūn, UT | 1 |
| Vijayawada, AP | 1 |
| Kolkata, WB | 1 |
| Nashik, MH | 1 |
| Delhi, NCT | 5 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Guwahati, AS | 1 |
| Greater Noida, UP | 1 |
| Chandigarh, CH | 1 |
| Coimbatore, TN | 3 |
| Alwar, RJ | 1 |
| Kanniyākumāri, TN | 1 |
| Noida, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ana anna na (@JoshuaThiek3) reported@ACTFibernet why does it take more than 12 hours to fix it.
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HAMZA EQUBAL (@EqubalHamza) reportedEveryone Please disconnect your connection with @ACTFibernet. They never help. If you trust @ACTFibernet, you could lose your job. I went through this myself after I disconnected my connection.
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet Still the issue did not get resolved.Its been 12 days.
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Uncle Sam 786 (@CbhSam30259) reported1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.
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Pelane Baat (@pelanebaat) reported@ACTFibernet Look for permanent solution
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Santosh Kumar (@santoshone544) reported@ACTFibernet where is the solution??
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Sandeepkuntnur. (@SandeepKuntnur) reported@ACTFibernet Very Dissatisfied with the service.. After payment no response from your CRM
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Amit Kumar (@satyiki90) reported4. Due to this not able to login to app to track anything or login to website. 5. First customer care saying installation person calling other number. 6. After some time they said no record found. Not able to understand where is my money/installation or refund? @ACTFibernet
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Sairam Srikanta (@sairam_srikanta) reported@ACTFibernet why you guys are closing the tickets without our resolving the issue and without our consent????
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vikram choudhary (@jat_vikram47) reportedDear [ACT fibernet) , Bro, please turn the internet back on 😭 You take full payment but give half service. Work is stuck because of this outage. How long are we supposed to wait? #ACTFibernet #InternetDown
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet With out solution closed the ticket
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shuvam agarwal (@agarwal_shuvam) reported@ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.
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Amit Kumar (@satyiki90) reported@ACTFibernet Just refund my money i will take a new connection from somewhere else who have a faster service and whose sales people are not liars and know how to fill a form.
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Ana anna na (@JoshuaThiek3) reported@ACTFibernet why does it take more than 12 hours to fix it.
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Shantanu kumar (@kumarshantanu35) reported@ACTFibernet Till now my issue is not resolved. Your technician is not receiving my call. If installation is not done today then please refund my amount. If in the initial phase itself you are not able to fulfill your promise then i am not sure about future.