ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 83 |
| Chennai, TN | 34 |
| Hyderabad, TG | 29 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Coimbatore, TN | 3 |
| Lucknow, UP | 3 |
| Kolhāpur, MH | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ankush jain
(@itzankushjain) reported
@ACTFibernet Pls fix a day as paid leave & let us know, coz anyhow the Internet won't work atleast a day in each month. We Will take our weekoff accordingly. #actfibernet #monthlyissue
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Susheel R Peru
(@susheelraju) reported
@ACTFibernet There is no internet for the last 36 hours. Came to know that main box has been switched off due to which all the ACT customers are facing issue. Please resolve it to the earliest. Act num: 101012182008.
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Prithvi krishna
(@prithvikrish) reported
@ACTFibernet Worst services recently....For more than half an day internet is nt working....It's all Wfh now for many and don't do this ...😡 #Act
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achyuthnarayana
(@achyuthbhagi) reported
@ACTFibernet I have been raising a request every month literally I am fed up with network team they inform the issue will be fixed within 24 hours but not even once it has been till date. The Technical agents won't acknowledge respond whatsoever the worst customer experience.
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Bhavani Padala
(@BhavaniP5) reported
Dear @ACTFibernet, Do you know that your worst service to customer will impact our best service to our clients.
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Bhavani Padala
(@BhavaniP5) reported
Dear Worst Internet Provider @ACTFibernet, When will you resolve my internet connectivity issue.
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Imran Siddiqui
(@imransidtweets) reported
@ACTFibernet Your customer support staff have disconnected my call when i asked her to connect me with her senior.. i have call recording of the call
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Srinivas Valluru
(@srinivas_stat) reported
@ACTFibernet How many days required to resolve billing issue? No resolution yet..
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Imran Siddiqui
(@imransidtweets) reported
@ACTFibernet Hello any update on the issue?
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Bhavani Padala
(@BhavaniP5) reported
@ACTFibernet @smanishkumar37 They have set 24hours turn around time. When ever we call customer care they say within 24hrs they fix it. It is something like unplug and plug it at the last minute of 24th hour
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Lakshmi
(@Lakshmi54428037) reported
@ACTFibernet @ACTFibernetHYD Worst customer service i have ever seen. I tired of calling customer service. There was no response from ACT.
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achyuthnarayana
(@achyuthbhagi) reported
@ACTFibernet I have sent the details through private message. The service request raised today is SR105584855773624. I want to get this fixed at the earliest. Please feel free to contact me.
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pradeeep saini
(@kabzaas) reported
@ACTFibernet internet is down from last 6 hours and still your customer care says wait for next 24 hours. What kind of service you guys providing ? I am really surprised to get that kind of customer support from a leading internet provider.
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Raghu Dronavalli
(@RaghuActor) reported
Very very dissatisfied with customer care services and technical services of act fibernet .....@ACTFibernet @ACTFibernetHYD @ActfiberC
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hrushikeshganti
(@hrushikeshganti) reported
@ACTFibernet It's not even been 5 days I've tweeted I again faced the same issue 4th time and the ground team is soo irresponsible Can I get vizag cluster managers contact information please