ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 63 |
| Hyderabad, TG | 40 |
| Chennai, TN | 37 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 3 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mumbai, MH | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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manpreet
(@manpreet_kaur18) reported
@ACTFibernet @ACTFibernetHYD Stop fooling customers, just to meet the SLA's every time you are closing complaints without resolution. If you are not able to provide the resolution, better disconnect my connection and refund my money back. #WorstInternetServiceProvider
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Gowrav Shenoy
(@gshny) reported
@ACTFibernet The issue is now resolved!
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Mohammed Ashwan
(@itsashwan7) reported
Sir there is no internet from yesterday we are facing problem due to no internet please check it once ticket no SR10159938150502 @ACTFibernet @ACTFibernetHYD
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Madhu M
(@MadhunaikBunty) reported
@ACTFibernet Wharn will you solve the issue. I'm not getting internet
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Ravi Shankar
(@raviriant) reported
@ACTFibernet Hi team If you are not solving my problem today tomorrow we will meet on atlist on Twitter Facebook Instagram.... Before going there just informing you
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Ravi Shankar
(@raviriant) reported
@ACTFibernet If I am suffering you tell me how can I forgive the causes. Will you forgive...? Called to support team but they are not listening at all....
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Chetan kumar
(@ChetanK45148100) reported
@ACTFibernet From past night i am having an issue and no one has still responded such a depressing response by ACT #actfibernet
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Pavan Goyal
(@Pavan_07goyal) reported
@ACTFibernet Your service is pathetic. I have mailed you and even sent you a DM. I know it's a little hard in this weather but that doesn't mean you can't respond to your customer's requests.
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Mak Moss🇻🇦
(@AnbalaganV) reported
@ACTFibernet I referred act fibernet to one my friend stating the service will good. Based on my recommendation he paid for new connection on last Sunday till now no engineer visited his place for connection. Regret for references.
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Abhishek
(@iA_ABHISHEK) reported
@ACTFibernet Such pathetic service, why your CS team is calling me without having the full context when I have shared all the details to you guys and nodal team and appellate team multiple times. @Airtel_Presence could you please confirm if you have Xtreme fiber service at 500049 pincode?
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Mak Moss🇻🇦
(@AnbalaganV) reported
@Venk_SA @ACTFibernet Whether issue has been resolved??
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ѕrιnιvaѕ_ѕιrιpυraм
(@Its_Srinivas4) reported
Worst service and support @ACTFibernet . it's been 4days i took new connection, atleast i didn't got the call from technical team. No one responding from customer service team. because of this I'm not working from 4days. because of this i may loose the job also. worst service.
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Vignesh Perugu
(@vighnesh_vicky1) reported
. @airtelindia and @reliancejio are much better when it comes to customer grievance than @ACTFibernet. At least please leave a reply to the message regarding the update. Horrible!
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Gowrav Shenoy
(@gshny) reported
@ACTFibernet The issue is now resolved! Thanks
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Anshul madaan
(@anshmadaaan) reported
@ACTFibernet worst customer support, its been 3 days, internet is not working everytime I call got the same response, give us 4 hours, we will fix the issue but no resolution yet.
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