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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 48
Chennai, TN 26
Hyderabad, TG 44
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Chhindwāra, MP 17
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • venith_k99094
    Yoh (@venith_k99094) reported

    @ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

  • lalitbohra15
    lalit singh bohra (@lalitbohra15) reported

    @ACTFibernet My internet has not been working for the last 2 days.Your TAT is 4 hours,but more than 48 hrs have passed and the issue is still unresolved. No one from your team has contacted me.This is not the first time last time it took 4 days.Very poor service.SR11080271471774

  • ramesh_tgo
    ramesh tgo (@ramesh_tgo) reported

    @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

  • mohanrajnelli
    mohanraj.nelli (@mohanrajnelli) reported

    @ACTFibernet You had shared yesterday work order only in my installation today only no need of your sorry and explanation or refund my money immediately to resolve the issue i need my money back immediately 😡😡🤬🤬.

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet #rcbvskkr #hyderabad Never ever go with @ACTFibernet since it got worst internet service in Hyderabad and its staff is worst they cant even refund your amount after one month, shameless people

  • AshwanthNarain
    Ashw@n!th (@AshwanthNarain) reported

    @ACTFibernet @ACTFibernetHYD @FibernetAct Retail Prospect Converted to Customer 108802674473; thudiyalur, coimbatore; was promised installation by noon may 15 ; could you please let me know the status

  • tinkussj
    Nirmal Kumar (@tinkussj) reported

    @ACTFibernet @ACTFibernetHYD this is really bad expreinece. Your internet is down since yesterday. Your app shows ETA to 8.30 PM from 12.30 PM. Please fix this ASAP. Im terminating my connection if its not fixed before 5pm. Tid:SR10180191614164

  • edukulavikram
    Vikram (@edukulavikram) reported

    Post #2 @ACTFibernet @ACTFibernetHYD I have called Cust care 4 times, there have been no response. Very frustrating and poor service.

  • iAnamika_vibes
    iAnamika (@iAnamika_vibes) reported

    @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

  • mohittiwarik
    Mohit Tiwari Kashyap (@mohittiwarik) reported

    @ACTFibernet worst service ever, SR10380238226055 raise for shifting, frustrated for last 4 days. No Help from Customer Service Also. Pathetic Service.

  • Gujjaridatta
    G Dhathu (@Gujjaridatta) reported

    @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

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