ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 69 |
| Chennai, TN | 37 |
| Hyderabad, TG | 32 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Debashree Sen
(@DebashreeSen3) reported
@csy3221 @ACTFibernet @ACTFibernet please refund the money ! This is open theft. You cannot and should not hold customer money without giving a connection.Very very bad experience!
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernet It was never resolved and I don’t think anybody even bothers about the customers. Your services not worth the money you charge
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I am Indian05
(@Indian27111989) reported
@ACTFibernet Super still no one responded pls cancel my connection and give back my amount
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Naveen
(@HemaNaveen21) reported
@ACTFibernet @ACTBangalore how many days it will take to resolve issue
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bunny fan ikkada
(@Indian27111989) reported
@ACTFibernet what is this nonsense why give fake commitments, Calls not responding still installation pending, Fee customers warning to me waste service but unfortunately book this connection kakainda A.P 7680088335.
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Gaurav Verma
(@Gaurav_V06) reported
.@ACTFibernet, its been more than 14 hours I raised SR to fix internet connection, yet didn’t get it fixed or any response from you. This is a really bad service example. The frequency of getting this issue is annoying..it affects my office. If it cant fix quickly, let me know.
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Vamsi krishna
(@Vamsiraja95) reported
@ACTFibernet It's 4 th day still no response and no call back on the issue, I'm im going to raise a complaint in consumer forum. Being a advocate I know how to teach a lesson to you...get ready.i have all call recording will see your end
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Deepak Soni
(@DeepakS31457196) reported
@ACTFibernet pathetic services. Cheap customer service. I tried to connect with them 1000 times regarding my refund but they always advised that team will contact regarding. But it’s been around 30days no response received. @ActfiberC
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 16th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
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Maverick virtuoso
(@ahmez19) reported
@ACTFibernet one of the worst service when it comes to customer support and resolving issues. They don't even revert back with update for your issue. Not even a single call.
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**** Deb
(@AnalDeb2) reported
@ACTFibernet This is very Bad service even after taking money connection is not working properly and plan is not activated. Engineer Name - Nuthan R Location - Bangalore. Kindly help and take action since my connection is not working
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Raghavendra
(@raghulakkakula) reported
@ACTFibernet nobody wants your app. For every little thing stopping pushing people to add your app. If you can't do basic stuff like relocation without the app then your company has failed in support
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Moiz uddin
(@Moizudd48126887) reported
@ACTFibernet Hi Team, Any update my ticket resolution
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shalini chauhan
(@shalinishalz) reported
@ACTFibernet @ACTFibernetHYD what is wrong with your service ? Every week we have to raise the complaint. And we get same answer its been two month thn connectivity issues in this area ... 2 months are nt enough for u guys to correct it?
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SANJAY PINTO
(@Sanjay_Pinto) reported
@ACTFibernet Half my day is wasted because your net is down.