ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 76
Chennai, TN 45
Hyderabad, TG 33
Coimbatore, TN 6
Delhi, NCT 3
Ahmedabad, GJ 2
Vijayawada, AP 2
Cochin, KL 2
Mangalore, KA 2
Mumbai, MH 2
Tanjore, TN 1
Jaipur, RJ 1
Pālghāt, KL 1
Ludhiāna, PB 1
Jagtiāl, TG 1
Nellore, AP 1
Hassan, KA 1
Varanasi, UP 1
Salem, TN 1
Madurai, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kranthi091984 Kranthikiran (@kranthi091984) reported

    @HathwayBrdband worst service ever used.. Complained many times internet is too slow always buffers takes time lo load what speed you provide?? Just return my money of remaining months.. Ill switch to another ISP @ACTFibernet @JioCare.. Total waste of money full slow

  • RudraPr46252294 Rudra Prasad (@RudraPr46252294) reported

    @ACTFibernet Still waiting to hear from you guys.. while speaking to customer care earlier today I was promised a call back within 2 hrs and it was 4 hrs ago. Hoping that some one will stand up to their responsibility

  • Jaisonmathewjoh Jaison Mathew John (@Jaisonmathewjoh) reported

    @ACTFibernet @ACTFibernet it's been 3 days since I paid and 2 since I complained... And 3 days since your feasibility was also completed... Suprised that such a company has no regards for the customer.. can someone share CEO email to let him know of his company vision...

  • ChandanSharmaCS Chandan Sharma (@ChandanSharmaCS) reported

    @ACTFibernet one of the worst customer service I have ever come across. Very irresponsible, incapable, incompetent staff and management. SR - SR10248802898972 Please do no get associated with ACT Fibernet....you will regret ...I have written emails tagged CEO #ballamalldi...

  • ChandanSharmaCS Chandan Sharma (@ChandanSharmaCS) reported

    @ACTFibernet HELP ME...from past two months same fibre problem and internet stops working.#ballamalladi #sunderraj SR - SR10248802898972 Why is act so eager on loosing me as a customer...I have been using act from more than 2 years....solve my problem

  • Sandeep509511 Sandeep s (@Sandeep509511) reported

    @ACTFibernet There is no ACTFiber net service in my area, weavers colony, gottigere post, bannerghatta road, Bangalore 560083 I request the company to provide the service in my area. You can contract me @ +91 8296110273 Thanking you

  • ChaitanyaJReddy Brown Polar Bear (@ChaitanyaJReddy) reported

    @ACTFibernet no internet access account no. 101014071506. Please check. This is a persistent issue.

  • Physiolifeline Dr. Jaya Sharma (@Physiolifeline) reported

    @ACTFibernet Done.....and please do something soon because we all are working from home and without internet it's really a big problem.

  • samiullah_shaik Samiullah (@samiullah_shaik) reported

    Hi @ACTFibernet I have disconnect connection ask for refund from 4th November. Still I didn't received my 7500 refund .Every i call to customer they will say 7 days almost 20 days completed.If I post any think on tweeter they will msg samples.We check get back to you

  • kumarbiskur ಕುಮಾರ್ ಬಿಸ್ಕೂರ್(Kumar Biskur) 🚩Proud Hindu🚩 (@kumarbiskur) reported

    @ACTFibernet It's not resolved still I'm facing issue ...

  • mamillakalyanrr mamillakalyanrr (@mamillakalyanrr) reported

    @ACTFibernet Don't do this **** here.. 7997909779 make it happen.. stupid service ever

  • abdulkkc_abdul abdul (@abdulkkc_abdul) reported

    @ACTFibernet dear act fibernet I'm not able to use the internet since last 48 hours one ane answer me when it fixed the issue of my connection plz fixed as as possible Please increase your customers service no one answer my a/c is 101350171076

  • mamillakalyanrr mamillakalyanrr (@mamillakalyanrr) reported

    @ACTFibernet Don't do this **** here.. 7997909779 make it happen.. stupid service ever

  • mamillakalyanrr mamillakalyanrr (@mamillakalyanrr) reported

    @ACTFibernet I've paid for Connection before 5 days and you guys have not been Established a connection. Now, I am thinking to disconnect the connection and go to another service provider.

  • borrakarthik karthik borra (@borrakarthik) reported

    @ACTFibernet The link which you have given is not opening because of the slow net-speed

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