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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Warangal, TG 1
Chennai, TN 70
Chhindwāra, MP 64
Bengaluru, KA 108
Hyderabad, TG 73
Coimbatore, TN 7
Osmanabad, MH 1
Mumbai, MH 4
Erode, TN 1
Madurai, TN 3
Kallakkurichchi, TN 1
Kanpur, UP 1
Delhi, NCT 4
Visakhapatnam, AP 5
Trichūr, KL 1
Ahmedabad, GJ 3
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 5
Vijayawada, AP 2
Jaipur, RJ 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shubhanshurocks
    Shubhanshu Sagar (@shubhanshurocks) reported

    @ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    "It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet @ACTFibernet Issue is still not resolved and No response from your support team. Will get resolved today or not?

  • MarikantiTarun
    Marikanti Tarun (@MarikantiTarun) reported

    @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues

  • PyarSeMario
    ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ (@PyarSeMario) reported

    @RamKottapalli @ACTFibernet Ghanta, my internet is not working since two days and these clowns are just sleeping at work. Don’t trust these duckers

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

  • jainsachin1201
    Sachin Jain (@jainsachin1201) reported

    @ACTFibernet Whole day is gone again. When it will be resolved. Why the issue couldn't be resolved before ? Half of june month gone without internet. @ACTFibernet

  • ayush987goyal
    Ayush Goyal (@ayush987goyal) reported

    The @ACTFibernet service in Blr is so terrible! They take 10+ days to setup your OTT/TV subscription in 2026 lol. Regretting moving from @airtelindia tbh

  • yudish_dsy
    nobody (@yudish_dsy) reported

    @ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584

  • chaithu1911
    CHAITHANYA KUMAR (@chaithu1911) reported

    @ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.

  • unique_swapnil
    𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported

    @ACTFibernet My internet has been down and there has been no resolution. Ticket SR10180741534844 is still ongoing. The chat support team is not responding, and despite multiple requests, the assigned engineer has not called back. This level of service is unacceptable.

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

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