ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 75 |
| Chennai, TN | 44 |
| Hyderabad, TG | 34 |
| Mumbai, MH | 4 |
| Coimbatore, TN | 4 |
| Lucknow, UP | 4 |
| Kolhāpur, MH | 2 |
| New Delhi, NCT | 2 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Choudhury Sahid
(@sahid098) reported
@ACTFibernet Please arrange a call back to understand the problem of mine . Otherwise will shift myself to other network.
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Imamuddin Imam
(@imamuddin_ind) reported
@ACTFibernet @ACTFibernetHYD I did expected this worst response from u guys,I payed twice last mont then I asked for refund,customer confirmed they will process refund, now just received call after 1 month bill adjusted to current month and disconnected call,I am@out station
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unknown
(@PoornimaChandra) reported
@ACTFibernet @KRISHNA83138665 Worst customer service
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Mohit Senapati
(@MohitSenapati) reported
@ACTFibernet Internet down for me since 4 hours. Called customer care, thinking it'll be fixed soon. No resolution yet. WFH getting very difficult. Rethinking my plan of getting on-board with ACT for 6 months.
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Apoorv Singh
(@apoorvsingh_23) reported
@dp_satish @ACTFibernet Even am facing the same issues from a week and they don't even bother to fix it.
-
Bheema Rao
(@bheemaraok) reported
@dp_satish @ACTFibernet Yes.Customer support is only recorded messages.I left this service for this only reason
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bhisham rai bishnoi
(@bishnoibhisham7) reported
@ACTFibernet No call back, no signs of issue getting resolved. Wake up idiots
-
NinJa
(@bihari_ninja) reported
@dp_satish @ACTFibernet It's depends on area. In my area service is good
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Deepak Upadhyay
(@dupadhyay4) reported
@ACTFibernet , Still Internet is not working you people are ignoring my concern. this is last time I'm writing this. If still problem is not resolved then refund my remaining money.
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Dwaraki Rao
(@DwarakiRao) reported
@dp_satish @ACTFibernet They were good earlier ..now worse than Hathway !! Sustaining is a challenge once a considerable customer base is built based on initial euphoria ..
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Choudhury Sahid
(@sahid098) reported
@ACTFibernet i have upgraded my paln to 150 mbps but i couldn't even get 100 mbps whats wrong with you guys i really don't even i tried to contact customer support but iam unable to talk with then can you please arrange a call back to me for understand my problem
-
jinhe naaz hai hind par woh kahaan hain
(@JinheHai) reported
@dp_satish @ACTFibernet The last 3 years I've had no problems with the ACT CS, (Bangalore). Before that, yes, I agree their service was pathetic, took them close to a year to transfer the connection when we changed house.
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harsh
(@harsh_ram_) reported
@ACTFibernet Please don’t take that risk. I said good bye long ago for ur worst service.
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Sharath Sharma Kalagaru
(@sharathmsharma) reported
@dp_satish @ACTFibernet Worst ever customer service. The only reason I moved to iOn is because of their never care attitude.
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Manivannan P 🇮🇳
(@Captain_Mani72) reported
@dp_satish @ACTFibernet I agree. In fact, they don't even share the escalation matrix. A surprising and sad level of customer service, from a private entity.