ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 36
Chennai, TN 22
Hyderabad, TG 11
Pune, MH 3
Coimbatore, TN 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SudhirK93006843 Sudir (@SudhirK93006843) reported

    @ACTFibernet They have closed the ticket without information, Now speed drop is the problem, please address SR10267081388164

  • naveen_rapuru Naveen Rapuru (@naveen_rapuru) reported

    @ACTFibernet I have raised a connection shift request, after shifting to new location we are not able to access Internet. I have raised a service request for the same “SR10167077339904”. The technician visited after 12 hours and left with out resolving the issue.

  • IamRahul__ Rahul (@IamRahul__) reported

    @ACTFibernet **** service, closed the complaints without a call. And also suspended the connection.

  • Sudhakar0426 Srg (@Sudhakar0426) reported

    @ACTFibernet please try to educate and proper training to your customer care and also technicians.. shame on your services in the field and no one responded properly better to shutdown ur business if your not give proper services to customers

  • RajuKing1591 Raju (@RajuKing1591) reported

    @ACTFibernet @zomato @letsblinkit From last two days my internet connection is not working. My ticket is SR10167082285011. We even have dedicated whatsapp group for our comunity. But no response till now,especially your contact person Ramakrishna(+919505008707) is the worst, he won't even pick up calls.

  • walkman_guy 𝑡ℎ𝑒 𝑤𝑎𝑙𝑘𝑚𝑎𝑛 𝑔𝑢𝑦 ☻︎ (@walkman_guy) reported

    @ACTFibernet worst .. worst .. service

  • ___four_ FOUR (@___four_) reported

    @ACTFibernet Till now the issue has not been resolved please do it ASAP SR10167088142336

  • occupyindians Occupy Indians 🇮🇳 (@occupyindians) reported

    @ACTFibernet I have been facing speed issue with ACT, and they are not interested in resolving the issue. Shame. Tickets are closed without resolving that's even more shame. Ticket# SR10267073188830. Escalating the issue to nodal officer also not helping. Shame. #PrithviShaw

  • Muthuku60554998 Muthukumaran (@Muthuku60554998) reported

    @ACTFibernet is not trustworthy, we pay them the subscription for the entire year upfront, but when we had to relocate to a different address, they never bother to reconnect the service in new address. Better go for some other vendor, I don't recommend @ACTFibernet. Very poor ser

  • mani11101992 MåñïgåñÐåñ §µßråmåñï (@mani11101992) reported

    @ACTFibernet U put a tag leading internet provider in India but I guess u need to change it by the way of customer experience u r giving. Customer support team assures me multiple times that my account will be active and not get disconnected until my validity period but suddenly

  • ChennupatiUday Chennupati Uday Bhanu (@ChennupatiUday) reported

    @ACTFibernet Just got a message from @ACTFibernet #WFH Your ticket SR10167085222645 is tentatively expected to be resolved by 17-Feb (DD/MM) between 16:00 to 19:30. Team ACT Almost from 2010 using Act and never had this much downtime if we had also we would have been informed earlier only

  • ThatAmeerGuy Syed Ameer (@ThatAmeerGuy) reported

    @ACTFibernet is THE WORST broadband operator. I paid for 6 months in advance and now their stupid system shows that there is a due of ₹999 and suspended my account just within 3 weeks of getting a new connection. I did not accept such a scam from a well known company.

  • VighneshwarHeg5 Vighneshwar Hegde (@VighneshwarHeg5) reported

    Hello @JioCare , I thot @ACTFibernet is worst in responding to customer queries, but you are one step ahead of it! After taking all the money for the installation,neither support engineer nor the installation team is responding the calls!Thinking if I made a mistake choosing jio!

  • RecoverySamsung Dr Unstoppable (@RecoverySamsung) reported

    @serish @ACTFibernet Faced similar issues with HORRIBLE customer service by ACT. Bunch of stealers they are. Went to office with 5 friends argued showed proof of internet not used for 10 days and took refund only then left office. Never again will i use Piss #ACT #Fibernet . Thu 🤮

  • amruth_86 86amruth🍥 (@amruth_86) reported

    @ACTFibernet complaint number SR10267086453734, 6 hours over raised complaint still no resoluation ..this is the second time in this month

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