ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 72
Chennai, TN 41
Hyderabad, TG 32
Lucknow, UP 4
Coimbatore, TN 2
Mumbai, MH 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Ahmedabad, GJ 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sulkyshintaro shree ☔⛺💙 (@sulkyshintaro) reported

    not to sit here helpless thanks to your incompetence. Your customer service is just as useless your stupid bot keeps asking for an OTP I NEVER receive, so I can’t even speak to a real human being. This is beyond frustrating, it’s a scam at this point. @ACTFibernet

  • subhakarrudhra Subhakar Rudhra (@subhakarrudhra) reported

    It has been 8 days since the internet connection was cut, and @ACTFibernet @ACTFibernetHYD has not checked the line or given any update. How much longer will this continue? At least inform us about the expected time for an alternate solution. #ACTFibernet #ACTFibernetHYD #ACT

  • Appalanaiduvan2 Great Naidu (@Appalanaiduvan2) reported

    @ACTFibernet Still @ACTFibernet @ACTFibernetHYD not took any action on my complaint regarding no internet since last 2 weeks in miyapur so I decided to move on to other broadband which responds very quickly .. thanks for this horrible services good bye... people don't take this broadband

  • my_messylife randomlyhere (@my_messylife) reported

    It’s been 10 days without internet in Hyderabad and ACT Fibernet has still not restored the service. No proper updates, no communication, nothing at all. We’ve registered a complaint (Ticket ID :SR10176707393914) but there has been no response so far. #ACTFibernet #InternetOutage

  • frankyrob1n Franklin Robinson (@frankyrob1n) reported

    @ACTFibernet @ACTFibernetHYD After being a customer for more than a decade I see you went from one of the best to the worst service. 1 week of waiting and your support team still has no clue when the connection would be restored. Pathetic Service

  • my_messylife randomlyhere (@my_messylife) reported

    It’s been 10 days without internet in Hyderabad and ACT Fibernet has still not restored the service. No proper updates, no communication, nothing at all. We’ve registered a complaint (Ticket ID:SR10176707393914) but there has been no response.. #ACTFibernet #InternetOutage

  • AmrithBobby Potey Amrith (@AmrithBobby) reported

    Unbelievable! I’ve complained countless times yet my internet is still dead. My business runs on internet and it’s been 1 whole week with ZERO action. Pathetic and irresponsible service! Tid:- SR10176774207944 @ACTFibernet @ACTFibernetHYD @ACTFiberne9619

  • BatmanFrmGOTHAM The Batman  (@BatmanFrmGOTHAM) reported

    Charging money with name of service, taxes and more. Is this service we’re paying for? @ACTFibernet @ACTFibernetHYD @ActfiberC

  • my_messylife randomlyhere (@my_messylife) reported

    10 days of repeated calls, but not a single proper answer from ACT Fibernet customer care. Most of the time, no one even picks up the phone. Their so called “support team” has been absolutely pathetic.. Such a horrible experience..@actfibernet #internetoutrage

  • sa_the_esh šα†hεεšh (@sa_the_esh) reported

    @ACTFibernet ACT Fibernet Tamil Nadu = The perfect package 👏 ✅ Fake commitments ✅ Premium-priced plans (for half the speed 🚶) ✅ World-class worst customer support 🎯 Truly setting new standards… in how NOT to run an ISP. 👏 #ACTFibernet

  • ajayk610 Ajay karira (@ajayk610) reported

    @ACTFibernet Almost 4days and still internet not restored. Seems like ACTfibernet is sleeping on complaints and not acting.... Worst experience till now...

  • archnemesis07 Mz (@archnemesis07) reported

    @ACTFibernet I raised a request for my network connectivity issue and it's not even being addressed when the issue will be fixed SR10376861899174

  • Vamsidhar999 Vamsi (@Vamsidhar999) reported

    @ACTFibernet There is no proper response on the ticket.. daily getting notifications that expected resolution will take another day.. Kindly disconnect atleast we will move to another provider, very pathetic customer service

  • Mahi862 Mahi86 (@Mahi862) reported

    @BandBajaateRaho @ACTFibernet No proper response from technician not your response.. refund the amount@BandBajaateRaho please help

  • Santhos15149610 Santhosh (@Santhos15149610) reported

    @ACTFibernet I have asked for the new connection cancelation. Your customer care says they need 15 days to refund my money. Why do you need 15 days? @TRAI

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