ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 98 |
| Hyderabad, TG | 67 |
| Ludhiāna, PB | 2 |
| Vijayawada, AP | 1 |
| Chennai, TN | 48 |
| New Delhi, NCT | 4 |
| Chhindwāra, MP | 55 |
| Mumbai, MH | 4 |
| Coimbatore, TN | 8 |
| Ahmedabad, GJ | 3 |
| Tanjore, TN | 1 |
| Salem, TN | 1 |
| Lucknow, UP | 2 |
| Bhubaneshwar, OR | 1 |
| Delhi, NCT | 5 |
| Kanpur, UP | 1 |
| East Delhi, DL | 1 |
| Kolkata, WB | 1 |
| Pune, MH | 1 |
| Vadodara, GJ | 1 |
| Visakhapatnam, AP | 2 |
| Jaipur, RJ | 1 |
| Warangal, TG | 1 |
| Osmanabad, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Cops Gamer (@Cops_Gamerx) reported@ACTFibernet My internet has been down for almost 5 days with no resolution despite multiple complaints. Technicians were unprofessional and gave excuses. This is unacceptable. Please resolve immediately and contact me ASAP. Ticket ID SR10381622770334
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Techie Ideas 💡 (@live4techie) reported@RevanTalks @ACTFibernet Depends on your area reliability and service. Noone can't predict it.
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syed (@syedhussain75) reported@ACTFibernet Don’t you see that ETR is already crossed. Why you want me to check on app. Do u have any problem posting here? Are u scared of loosing new customers? Please i request don’t fall in this pathetic internet. Find some other company with good services.
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Gnaneswar Rao (@rao_gnaneswar) reported42+ hours without internet and zero action taken despite raising a ticket. Highly disappointed with this service downtime @ACTFibernet @ACTFibernetSupport. Please get a technician assigned ASAP. Ticket ID: SR10781687851424
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NOBODY (@parthy_rk) reported@RevanTalks @ACTFibernet Airtel.never go to jio
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Ganesh Natarajan (@GaneshNataraja5) reported@ACTFibernet SR10381618238104 Another month another new ticket. This is the routine for that past 3-4 month. Every week/month there is issue in fiber net. I am keep reporting it but it's occuring continuously. Pl take necessary action to avoid this in future.
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VISHAL TEWARY (@SAMARTHTEWARY) reportedNo internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet
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🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reportedHey @ACTFibernet, my internet in Rohini, Delhi has been completely dead for 40+ hours. Your support just emailed asking for another 48 hours-absolutely unacceptable!This is a clear violation of TRAI's 72-hour broadband fault limit. Wake up your Delhi team! #ACTFibernet#TRAI
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mohamed Kashifuddin (@kash_mystery) reported@chennaicorp @ACTFibernet @HathwayBrdband Complaint: CMP2026082021720. ACT and Hathway already provide high-speed broadband near Amman Koil St. Please explore these affordable local options. A public Learning & Co-Working Space should not be left with unusable internet. Reliable Wi-Fi is essential for study and work.
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Niharika B (@_aloopitika) reported@ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD Providing a customer with the wrong router and then when complaining for irregular net speed connectivity you guys suggest different plans as a marketing stint for us to waste money. What kinda scam are you guys running?
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Abishek R Srikaanth (@abishekrsr) reported@ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Resolution TOOK OVER 50 HOURS! READ what is written. Dont blindly copy paste responses. @ACTFibernet really DOES NOT CARE AT ALL!
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Pramod Halbhagal (@PramodHalbhagal) reported@ACTFibernet u have one of the worst IVR to connect ur customer care executive. No option to change the plan. Why we need to continue with ACT with such a pathetic service
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Mridul Modi 🔆 (@mridulmodii) reported@ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.