ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 22 |
| Hyderabad, TG | 9 |
| Visakhapatnam, AP | 2 |
| Pune, MH | 2 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Jay
(@jay_baaz) reported
@ACTFibernet By that time Airtel installation will be done. You don't have to resolve the issue.
-
Henry Paul
(@HenryPa27479312) reported
@ACTFibernet It's not resolved. Again the network is down. SR10166447207904
-
Abhishek
(@captainxiii) reported
@ACTFibernet hi, your app has issues I'm unable to raise a compliant about my internet connection
-
Maninder SinghBhatia
(@ManinderSb1) reported
@ACTFibernet No internet, Please help Ph : 9550617171 @ACTFibernetHYD
-
Kind Riddle ®
(@kind_riddle) reported
@ACTFibernet From Yesterday itself internet connection is down. Please restore your connection as soon as possible... It's heavy loss for WFH people's.
-
Suresh
(@itzzssss) reported
Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resloving. @ACTFibernet
-
Rahul Kumaresan
(@RahulKumaresan) reported
from
Bengaluru, State of Karnataka
@stonecharioteer @Reddit @ACTFibernet What kind of errors are we talking about?
-
SIDDHARTH SINGH
(@siddharth580) reported
No resolution after complain also ticket no. SR11966444544184 kindly provide a faster resolution @ACTFibernet
-
Prashantkumar Ravindra
(@prshnt_kumar) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet How do you manage this consistency? Another weekend Same Issue SR10266443751304
-
Venkat Ravi
(@VenkatR25752884) reported
@ACTFibernet Hello Team Once again the same story for the past 12 Hours no internet ticket no SR10166439579714.depending on mobile network excellent service. Every month for atleast 2days no service
-
Shakeel Ansari
(@ShakeelAnsari3) reported
@ACTFibernet bad service not recommended
-
Ashesh Kumar Bhattacharya
(@AsheshKumarBha2) reported
@ACTFibernet what the hell is happening everyday in the middle of a valorant suddenly the ping gets too high It's very frustrating, today it more than 500. I have been using Act for like 6 months. If this ping problem occurs frequently I can't promise to use it further.
-
Chetan shetty
(@chetan_shetty11) reported
@ACTFibernet 6th time in a month act service is down no resolution at all .. since yesterday evening no Internet service . Pathetic support team .
-
Rupendra Kiran Kota
(@rupendra_k) reported
@ACTFibernet You guys are very consistent in disruptive service. Happened 3 times in a span of 5 days with no service. Can we expect a permanent fix this time ??
-
pratap kumar sahu
(@pratapkumarsah4) reported
@ACTFibernet Again they have extended the resolution time without checking. What a service is really pathetic.