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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 14
Chennai, TN 20
Kolkata, WB 1
Hyderabad, TG 38
Nashik, MH 1
Delhi, NCT 5
Bengaluru, KA 41
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MayaRao
    MayaRao (@MayaRao) reported

    ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    Now that you and your ****** support has wasted my 3 whole days due to which I wasnt able to do my work, and faced issues with moving out, Thanks for wasting my time @ACTFibernet but now I cannot take it anymore

  • jaggu_kappara
    jagruthi (@jaggu_kappara) reported

    @ACTFibernet This is ridiculous. Internet is down from yesterday. And still there is no resolution

  • HRaverkar
    Harshal (@HRaverkar) reported

    @ACTFibernet @MIB_India @JM_Scindia Shared details via private mesage. Now can you solve this issue within today ?

  • vish_people
    Vishnu (@vish_people) reported

    @ACTFibernet Its been 24hrs, what is the expected time for the fix

  • dineshdupati
    DDR (@dineshdupati) reported

    @ACTFibernet kindly address SR10280093860874 asap since there’s no internet from today morning, technicians are not responding. Worst experience with ACT always.

  • r_marwah1993
    Rishi Marwah (@r_marwah1993) reported

    @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

  • ateeqsinwan
    mohammed ateeq (@ateeqsinwan) reported

    @ACTFibernet one of the worst internet network SR10280013087124 almost 5 days over there is no fix on internet, even the technician don't receive calls and if any delay means they charge late fees if bill missed, first fix your service, if stil same i wil disconnect..

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

  • _farzi69
    farzi (@_farzi69) reported

    @ACTFibernet Worst customer support ever facing an issue in my internet connection since yesterday ETA was 5 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet Received a response after all the follow-ups — a disconnection request ticket (SR10280105246023) has now been raised. Waiting for actual action and closure. Hoping this doesn’t get delayed like the support earlier.

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet There has been no update just lies that i will be contacted with no resolution

  • ApoorvGupta4
    Apoorv Gupta (@ApoorvGupta4) reported

    @ACTFibernet Have been tired now. Wifi not working last 2 days. Goes down every 15 days. Have to raise complaints again n again. No resolution being provided this time. May have to switch now after 5 years of good service. Account No:118570988140

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.

  • IntrovertNSS
    Introvert (@IntrovertNSS) reported

    People out there in Blore who are trying to get @ACTFibernet think twice. I had good experience till 28/Apr but since then there is no internet and they are still trying to resolve the issue. Did you ever hear from @JioCare or @airtelindia outage of 5 days? #ACTOutageInBlr

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