ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 23 |
| Hyderabad, TG | 8 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Neeraj Yadav
(@Nj8894) reported
@ACTFibernet @ACTFibernet will you solve my issue or shall I get new connection? I am getting messages that if I don't pay the amount my connection will be disconnected.
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आशीष बत्रा / Ashish Batra
(@batra_ashish) reported
@ACTFibernet no Internet connection since 7 Am in the morning at defence colony, New Delhi. Repeatedly called your customer service who have no clue except apologising like parrots. Very bad experience
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Vijay J V
(@vj_viji) reported
@ACTFibernet I have shared all the details yesterday to customer care, registered a complaint and on twitter as well. Seems @ACTFibernet doesn't want to solve the problems and trying to just hide it over social media!!!
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Amit Bhandari
(@AmitBha02379151) reported
@ACTFibernet you have a hell customer service install my connection otherwise give my money.. @ACTFibernet 00000000customer service 😡😡
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Siddharth Deorukhkar
(@sdeorukhkar14) reported
@ACTFibernet just letting you know, we're banning your service from our apartments for to bad service and customer care. All flats will be moving to Airtel.
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Pulkit Jain
(@jpoly29) reported
@ACTFibernet since there has been no action or resolution, please disconnect our network. I want to surrender it.
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brijesh modi
(@brijeshmodi07) reported
@ACTFibernet I take new connection last week but in a week three days internet not working, do I want to disconnect my connection and refund my money back...
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Mandala Apuroop
(@urstrulyapuroop) reported
@ACTFibernet This is exactly what the customer care executive said thrice today.
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Anil Praharaj
(@AnilPraharaj2) reported
@ACTFibernet It's been 12 hr passed, no call or no information from your end, you people know how to take the money from customer but you have zero knowledge in customer issues resolution. @ACTFibernet @ACTFibernetHYD is very worst service provide, local providers are better than you
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Siddhartha
(@Siddhar49163726) reported
@ACTFibernet Two days back raised for bill issue, now today raised for connection issue, no internet connection from mrng, 15days two issues, wrong choice of selecting @ACTFibernet, soon will shift to @JioCare
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Kenvat
(@wandereradi) reported
@ACTFibernet It’s been more than 12 hours since the complaint was raised. No response from @ACTFibernet team. No resolution as well. Pathetic service. Absolutely no regard for customers.
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Neeraj Yadav
(@Nj8894) reported
@ACTFibernet Still waiting for resolution
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Vishnu
(@LordOfMalarkey) reported
@ACTFibernet Please resolve this issue ASAP as it’s impacting my work….
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Mukesh Balotiya
(@imukeshbalotiya) reported
@ACTFibernet Steel facing issue, internet is not working, Please ACT TEAM give me refund
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Roopesh Tiwari
(@roopeshtiwari7) reported
@Airtel_Presence Amazing service again...the 24x7 customer support handle takes 6 hours to respond. Why am I surprised if the installation is not done after ten days of placing the request. @reliancejio any solutions?? @ACTFibernet if you could help??
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