ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 57 |
| Chennai, TN | 28 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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underdog rae
(@sugarbleachboy) reported
@ACTFibernet Is the wifi in Bangalore, Yelehanka 560064 not working? No internet available since 3 PM. What can I do?
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Akshay punjabi
(@Akshaypunjabi02) reported
@ACTFibernet The only thing your associates can say is escalating and prioritising, should be resolved soon. The kind of service you're providing doesn't justify how huge you show yourself.
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Consumer 2589
(@Amit_Oberoi_) reported
@ACTFibernet @ACTFibernet ONE MORE DAY OVER WITHOUT BROADBAND & NO UPDATE ON MY COMPLAINT(S)
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Vivek
(@vivvek_511) reported
@ACTFibernet @ACTFibernet My problem is still not resolved. How many years will you take to solve my problem. I am complaining about the same issue since 2 months but no resolution is provided except useless messages of ticket id.
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JIMANGO RAY
(@JimangoRay) reported
@ACTFibernet FLITHY SCOUNDRELS.... Wanted a Direct Message but no one had a courtesy to respond ... the Field staff chill under trees for hours and when approach for help only ask to get in touch with customer care .......To this day they did not REFUND my payment.
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Soumanti Paul
(@SoumantiP) reported
@ACTFibernet Worst network, every 2 day no network for 6 to 12 hours
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Sistla Sailesh
(@sistlasailesh) reported
@ACTFibernet This is my 2nd tweet with same issue of "INTERNET CONNECTION IS LOST" why don't you fix it for once, every week I have a issue of this
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 29th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
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Ram 🇮🇳
(@ramchillara) reported
@ACTFibernet it's been 4 days since I made a shift connection request. Nothing happened so far. Should I continue with your service?
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Soumanti Paul
(@SoumantiP) reported
@ACTFibernet Worst disgusting network
-
Praku
(@pkarni) reported
@ACTFibernet Net down for more than 6 hours. Work from home impacted severely. SR10263694076024 created. No response. Yours is the most unreliable service. Why are you even doing this business?? Can you kindly fix this right away??
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Mukesh kumar
(@mukesh8121) reported
@ACTFibernet Did I heard right that Act is running everywhere in Hyderabad though it's an unstable broadband. I raised multiple requests and there is no proper resolution provided. The internet is unstable and I need this to be fixed within 45 minutes as I need to join call.
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Padmavathi
(@padmavathi01) reported
@ACTFibernet Internet is not working again. I had complained on 9th Dec that internet is not working and after raising multiple complaints it is resolved on 12th Dec afternoon. And today again it is not working. Due to this frequent disconnections it is hampering my office work
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sRRRiRRRam
(@Sriram92615830) reported
@ACTFibernet Till now no response, @ACTFibernet great service 🙏🙏🙏🙏
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anil reddy
(@anilreddy3338) reported
@ACTFibernet @reliancejio SR10163667124096 Ms. Kavita Nath_nodal officer and Mr. Anand GS / Mr. Anand Krishna_appellate authority May I know the reason,why Mr.Sachin holkunde has closed the above sr on 10/12/2021 10:08pm,fake_promises by shilpa(TL) don't take treat as Normal