ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 34
Hyderabad, TG 21
Chennai, TN 12
Mumbai, MH 5
Delhi, NCT 3
Coimbatore, TN 3
Ludhiāna, PB 2
Lucknow, UP 2
Gurgaon, HR 1
Cochin, KL 1
Pune, MH 1
Vellore, TN 1
Ahmedabad, GJ 1
Noida, UP 1
Dasarahalli, KA 1
Mangalore, KA 1
Mohali, PB 1
New Delhi, NCT 1
Siddipet, TG 1
Guntur, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jayantranka1 jayant ranka (@jayantranka1) reported

    @ACTFibernet Problem not slove till now

  • Abhindra_Reddy Abhindra Reddy 🌟 (@Abhindra_Reddy) reported

    @ACTFibernet useless service, I tried contacting you guys couple of times and issue isn't resolved for the wrong bill generated, everytime you close the ticket without resolving it, why there's no customer support available? I want to disconnect your service

  • apnerve /home/praveen (@apnerve) reported

    @ACTFibernet I assumed it's my router's fault and bought a new one but still there is issue with internet connectivity. Especially during calls. Can you please try to fix it once and for all? Thanks PS: I'm stuck with Act since there is no other ISP here. Hence begging you

  • NILESHKSHAH9 NILESH K SHAH (@NILESHKSHAH9) reported

    @ACTFibernet internet not working from mòrning,I hv been told it will be resolved by 2pm.still not working.15 days back it was not working for 5 days. worst service.

  • _Brownwolf_ Ankit Sharma (@_Brownwolf_) reported

    I have to call a lot since morning asked them for help many times and no response is coming from their side they are saying that your internet will be fixed in 24:00 hours And who will fill the loss caused by my 24 hours, their ground reality is all rubbish. @ACTFibernet

  • ashishsurgeon Dr Ashish Goyal (@ashishsurgeon) reported

    @ACTFibernet I am your regular customer. I am irked by your pesky calls. My bill is generated on first of every month with a due date on 15. This is unlike others an advance bill. But I start getting calls for bill payment from 2 itself for payment. This is really irritating

  • Abhindra_Reddy Abhindra Reddy 🌟 (@Abhindra_Reddy) reported

    @ACTFibernet @KRISHNA83138665 @ACTFibernet useless service, I tried contacting you guys couple of times and issue isn't resolved for the wrong bill generated, everytime you close the ticket without resolving it, why there's no customer support available? I want to disconnect your service

  • silambarasanar SilambuAR (@silambarasanar) reported

    @ACTFibernet : Last week got a ACT fibernet connection. They charged Rs.200 for installation even for 6 month plan. My Account no:103650425795 Internet is not working from morning. If I call toll number for the second time they won't pick my call. Very worst customer services.

  • KayGeetha Geetha (@KayGeetha) reported

    @ACTFibernet Haven't received anyy help yet

  • _Brownwolf_ Ankit Sharma (@_Brownwolf_) reported

    They promise to give the better network but it has nothing to do with the reality on the ground, I agree that technology and machine may malfunction. But its quick resolution that makes you a good service provider but not in the case of ACT fiber net. 1/2 @ACTFibernet

  • kruthikdx ✈️VT-IDX✈️ (@kruthikdx) reported from Bengaluru, State of Karnataka

    @ACTFibernet we are back in conversation after 3 months of service again your customer service team is struggling to clarify the issue. Where the unwanted charges were made and was promised to remove and get a call by billing team a week ago and m still waiting for your call

  • Rough__SouL Gaurav Sharma (@Rough__SouL) reported

    @ACTFibernet And the ticket again closed without the user's confirmation. Upon asking ACT customer care why it was closed, the reason - customer didn't pick the call. I didn't get any call from ACT 😐 and you guys are closing tickets. 🙄 #ShameOnACT

  • rahulsuryaLFC Surya Venkata Rahul (@rahulsuryaLFC) reported

    .@ACTFibernet Complaint number : SR10165039856544 I requested for relocation from Nacharam to Kondapur in Hyderabad on 7th June till now there is no response. When will you do it? Is this the way to treat a loyal customer? I want it to be resolved by today.

  • BMuthalagu Bhargavi Muthalagu (@BMuthalagu) reported

    @ACTFibernet Can you please give me an update on the status? It's been more than 2 hrs and yet the internet is not back. It's happening every month. Highly irritated, frustrated and stressed because of your poor service

  • 12_ebram e.r. prathibha (@12_ebram) reported

    @ACTFibernet From yesterday till today inspite of these many calls, mails, tickets I didn’t get single call nor message regarding my issue from act team and in return I got a message that it is taking longer than usual time so expect the solution in 2,3 days. this is how act team is working👏🏻

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