ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 66
Chennai, TN 33
Hyderabad, TG 19
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Chintan578 Chintan (@Chintan578) reported

    @ACTFibernet again internet went down, this month more than 15 days no internet. Ticket no is SR11766993776144. Guys if you can't provide service than you should not open company & just collecting money. Learn from @geo customer service

  • prithivthanga thangaraj (@prithivthanga) reported

    guys, is Hathway broadband doing better in Chennai? willing to switch from @ACTFibernet poor customer service and repeated interruptions. Looking for suggestions.

  • soniabits sonia goyal (@soniabits) reported

    @ACTFibernet extremely unprofessional service by your service technician Mohan Lal regarding my account number 110664557450. He screwed up my working internet and ran away without even informing me after keeping me waiting for 5 hours. I request to take strong action against him.

  • Gehlod Swapnil (@Gehlod) reported

    @ACTFibernet can u please check ur services in Whitefield.. Now I realized that @airtelindia services are better than u... Ur sales person not picking call and call center is not supporting.. OTT started buffering.. Please help to resolve this ASAP

  • vkunta831 vijay kumar (@vkunta831) reported

    @ACTFibernet after paying the amount the services got resumed and in 4 days again 501 rupees bill generated and i had to pay it in jan again… now again 797 rupees bill generated for feb month. Please look into this issue and refund amount

  • SobhiNihal K Gayatri (@SobhiNihal) reported

    @ACT literally wasted my weekend by not resolving net even after oneday of complaint. @ACTFibernet

  • vkunta831 vijay kumar (@vkunta831) reported

    @ACTFibernet Hi team, I am fedup with your internet billing services… I was billed incorrectly for zero usage on September. contacted customer care multiple time and raise a complaint for waver but no one responsed so I paid 653 on Jan 8th In order to reconnect my connection

  • sach29ind #SaveJainTirth SachKoch (@sach29ind) reported

    @reliancejio @JioCare .. Jio fibre completely down.. request raised .. resolution i will get after 7th.. So what was point if resolution is so late ..how can any one work. Lot of issue..no proper speed and above all no prper support Resolution of @ACTFibernet is much faster

  • siva0827 siva (@siva0827) reported

    @ACTFibernet USER ID: 11055000 Complaint no: SR10466982831374 It’s really shame to you, already my neighbours was removed your junction box due to high power consumption than I have asked install that junction box in may have and pay 100rs for every month for that box but thay

  • Manamaboy Manamaboy (@Manamaboy) reported

    @ACTFibernet And the saga continues. Internet down again third time this week. Support personnel say it’s their weekly off or not pickin. Will shift to #airtel once the tenure is over !!

  • Tulikadas_01 Tulika Das (@Tulikadas_01) reported

    @ACTFibernet your telecalling executives have started to hang up calls during a conversation. What kind of customer service are you guys into? #pathetic #CustomerService #worst

  • SPSahu2016 S P SAHU (@SPSahu2016) reported

    @ACTFibernet Last month I have mailed several times and called also.But there is no response from your side.I can't wait for another month.Plz disconnect ur connection permanently. forced to apply new connection with other service provider.

  • tiruparhti B TIRUPARHTI REDDY (@tiruparhti) reported

    @ACTFibernet I have given multiple times complaint, but am not getting proper solution, Completely disappointing with the ACT and the service inspite of complaining. Hope the team understands the importance of brand credibility in this current era of social media.

  • priasonal priya sonal (@priasonal) reported

    @ACTFibernet Person like me having no help will either change the connection or wait untill this gets resolved itself.. Have some empathy towards customers,anyways ur services have been pathetic since the time I hv taken it.. Get it resolved at the earliest,can't wait 24hrs

  • TahoorK93866212 Tahoor Khan (@TahoorK93866212) reported

    @ACTFibernet I Have taken the connection last month and this month Internet is at worst speed. my friend told not to take actfiber but I have trusted this Brand which proved me wrong. I would have better taken Location Internet Connection @ACTFibernetHYD @ACTFibernet

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