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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 22
Chennai, TN 21
Chhindwāra, MP 5
Bengaluru, KA 31
Delhi, NCT 1
Visakhapatnam, AP 2
Coimbatore, TN 3
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet One member from your team IQBAL, has disconnected my service for the sake of his profit. My plan amount is until 19th of April 2026. But now I can't able to restore my services. What the hell is going on, I can't even utilise my services when I paid the amount.

  • Cooltechvishal
    Vishal Kukreja (@Cooltechvishal) reported

    @ACTFibernet @ACTFibernet team please call me now I am facing issues while reacharge.

  • kbkausthubh
    Kausthubh Kayur Balaram (@kbkausthubh) reported

    @ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network

  • amipaulomi
    Paulomi (@amipaulomi) reported

    @ACTFibernet What's the point of even asking for your customer's preference for relocation date in relocation form when you are going to decide the relocation date by yourself, not understanding the customer's situation? Your feedback form is not working either.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet If you are unable to solve the issue please refund my money @ACTFibernet

  • PraveenKumaar99
    Praveen Kumaar (@PraveenKumaar99) reported

    Still dealing with internet issues after 3 days, @ACTFibernet @FiberAct! 😩 The problem isn't fixed, and honestly, the service has been terrible. I'm paying a lot for this worst service! 😡Ticket no: SR10379751031364 Account no: 103523213539 #internetdown #actfibernet #ACT

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Unfortunately due to confusion my service is discontinued

  • ramansaini
    Randeep Singh (@ramansaini) reported

    @ACTFibernet There is no resolution that has been provided to me . Please re check at your end

  • ashishjoshilko
    Ashish Joshi (@ashishjoshilko) reported

    @ACTFibernet Very disappointed by the service standard, would request to get my connection closed , will switch to better alternative

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

  • dwarkanimohit
    Mohit Dwarkani (@dwarkanimohit) reported

    @ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am literally surprised 😡 @ACTFibernet . please restore my service by activating it. Already all bills are paid. Then why it is discontinued. Some engineer of yours have provided wrong info to the ticket and without getting customer confirmation you have discontinued the service

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet @TRAI @DoT_India No response from act fibre net. Very poor service

  • fayazizzy
    md fayaz (@fayazizzy) reported

    My internet is working very slowly 101676607226. Worst service is giving by @ACTFibernet @ACTFibernetHYD

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