ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 63
Chennai, TN 29
Hyderabad, TG 19
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • agrisiva17 Siva Kumar S (@agrisiva17) reported

    @ACTFibernetHYD, @ACTFibernet , @ActfiberC Being a customer for 3 years, poor service faced. Without any information, the connection is suspended. Useless Customer Care & ACT Management at Hyderabad. Shall take action legally.

  • agni008 srinivas vemula (@agni008) reported

    @ACTFibernet Hi ACT, no Internet when power goes off. Ticket raised and closed without resolution. Why Act became worst service provider in hyderabad and not considering customer complaints???

  • SanthoshGunda9 Santhosh Gunda (@SanthoshGunda9) reported

    Dear @ACTFibernet, We have opened SR10164396087810 for refund after cancellation of service. It was horrible 3 months experience before we decided to cancel. This ticket is being closed daily without resolution. #CheatingCustomer #worstservice. How can we eacalate this?

  • Naren_350 Narender (@Naren_350) reported

    @ACTFibernet I'm still waiting for a resolution

  • yypy999 Yogi (@yypy999) reported

    @ACTFibernet Can you please help me get out of your company I have lost lakhs of rupees due to frequent disruptions I can’t bear it further

  • its_me_hemmy Bohemian (@its_me_hemmy) reported

    Dear @ACTFibernet, TN chennai customer support team has gone worse. And going beyond testing customer’s patience by acting rude and unprofessional. I am waiting the response for my ticket SR10364529376034. Its been 33 days since the ticket opened

  • joelmaradona Joel (@joelmaradona) reported

    @ACTFibernet You at it again? My internet is down for 2 days. Stop advertising yourself as biggest ISP. Any local internet service provider will give me better service.

  • yypy999 Yogi (@yypy999) reported

    @ACTFibernet no resolution yet. Nobody responding. No clues yet

  • PraveenLambu Praveen Ravindra (@PraveenLambu) reported

    @ACTFibernet I do not see any resolution yet for my issue!! I’m doing WFH. Can you just check it right away!?

  • pskarthic karthic (@pskarthic) reported

    @ACTFibernet Received a call from your team to just say our policy is changed and now refund is not possible. If you keep changing policy how would a customer subscribe for long time plans. This isn’t a good ethics to change policy every month and confuse customers. Frustrated

  • SujataT07213890 Sujata Tiwari (@SujataT07213890) reported from Mumbai Suburban, State of Mahārāshtra

    @ACTFibernet Connection not activated even after 7 days.While you guys chase for payment so religiously, and become mum when it comes to delivery part. Crappy Service Levels.

  • pradiptabohidar Pradip Bohidar (@pradiptabohidar) reported

    Hello @ACTFibernet very pathetic service.

  • krishnasekhar10 krishna Sekhar (@krishnasekhar10) reported

    @ACTFibernet Team, I was trying to change the wifi password but, self care portal is not working. Can you please let me know the steps to change the wifi password and login with new password ?

  • yypy999 Yogi (@yypy999) reported

    @ACTFibernet This is the standard template of reply your company or team seem to not know where the problem is it is not it resolved

  • sudipt24 Sudipt (@sudipt24) reported

    @ACTFibernet If you can't provide the service then just let the customer know the same. There isn't your monopoly in the market that I shall wait for ages for you to give me the connection as per your convenience.

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