ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 35 |
| Chennai, TN | 22 |
| Hyderabad, TG | 9 |
| Visakhapatnam, AP | 2 |
| Pune, MH | 2 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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AZHAR
(@mdazhar2131) reported
Having a lot of frequent connection issues and no one is resolving my issue. I paid money to raise a service request? SR 10176636275074 @ACTFibernetHYD @ACTFibernet
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Afsarab
(@AfsarabMUFC) reported
@ACTFibernet I'm still facing internet issues despite raising a ticket. I was assured it would be resolved by 12:00 PM yesterday, but it's now 4:45 AM Please resolve ASAP
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Ritu Chaubey
(@ritu_chaubey17) reported
@ACTFibernet Why in the world your internet is not working. Did you finally decide to be free from giving internet services. Since yesterday evening it was not working, first we thought okay sometimes it happens but it is still the same.
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Mohammed Haji Ali
(@MohammedHa82357) reported
@ACTFibernet when will you resolve my issue since 2 days my internet is not working.
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rathin roy
(@EmergingRoy) reported
.@ACTFibernetHYD is just BAD. My broadband connection has been down for hours. Complaint made. No response. But I have got 4 calls asking if I want a new connection! .@ACTFibernetHYD @ACTFibernet this is unwarranted harassment!
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Mohammed riyaz ali
(@Mohamme16541905) reported
@ACTFibernet It’s been almost a day and still no resolution. No one has reached out yet either. If you can’t address customer issues promptly, it really impacts trust in the service #worstservice #actfibernet #hyderabad
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Rishabh_Madhu@17
(@RishabhM6501) reported
I’ve had a poor experience with @ACTFibernet as service requests take 2–3 days to resolve after raising a ticket. Kindly look into this issue at the earliest.
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Mohammed riyaz ali
(@Mohamme16541905) reported
@ACTFibernet One of the worst service i have seen in my life. its been 24 hours and still the issue has not yet resolved #service #CustomerExperience #actfibernet
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Carpe Diam
(@Epicurus_gone) reported
@monahpcic @ACTFibernet Hi @monahpcic I from Chennai got the outrage from Yesterday, whee are you from? It seems like a national issue, can see internet outrage tickets from past few days..
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Name cannot be blank
(@ThisIsThatOnly) reported
@ACTFibernet @ACTFibernet , as expected. No action and SLA was breached again. I'll start looking out for a competitor with a better service. 2 days of no service - pathetic!
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Robin Yadav
(@RobinYadav2009) reported
Dear @ACTFibernet, your internet service in west delhi is available for 2 days and unavailable for 5 days in a week. Either refund me the amount for 2/3 months from my plan or get it working. Your complaint system is a joke! Seriously come on guys. #actfibernetsucks
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rajendra rathod
(@rajendrarathod6) reported
@ACTFibernet what is wrong, from last days I am facing issue with the speed. I on 500 Mbps plan and I am getting 10 Mbps speed. Fix this now
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ThreeZeroFive
(@im_shv) reported
@ACTFibernet internet is down from morning kindly assist #SR11176658179444, it's new connection but it's down again frequent issue @ACTFiberne9619 @ACTFibernet
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rathin roy
(@EmergingRoy) reported
@actfibernet in Hyderabad is just BAD. My broadband connection has been down for hours. Complaint made. No response. But I have got 4 calls asking if I want a new connection! This is harassment
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Mohammed riyaz ali
(@Mohamme16541905) reported
@ACTFibernet One of the worst experiences with @ACTFibernet @ACTFibernetHYD My internet has been down for 1.5 days, no resolution & no response from your team. I’m discontinuing ACT and switching to a local provider. Extremely disappointed. #ACTFibernet