ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 12 |
| Bengaluru, KA | 43 |
| Hyderabad, TG | 36 |
| Mumbai, MH | 2 |
| Chennai, TN | 20 |
| Ahmedabad, GJ | 3 |
| Delhi, NCT | 4 |
| Guwahati, AS | 1 |
| Greater Noida, UP | 1 |
| Chandigarh, CH | 1 |
| New Delhi, NCT | 4 |
| Coimbatore, TN | 4 |
| Visakhapatnam, AP | 2 |
| Jaipur, RJ | 3 |
| Alwar, RJ | 1 |
| Kanniyākumāri, TN | 1 |
| Noida, UP | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Cravingpeace93 (@isdwlyhni) reported@ACTFibernet I stay in a place where mobile network connectivity is iffy. I rely heavily on act Wi-Fi. If this isn’t resolved by the weekend, it will have serious implications. I’ve already shared the ticket ID, please look into this.
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Aujas.Bhandari (@Bhandari_Aujas) reported@ACTFibernet No internet from 3.30 pm, almost every month I face some issue with the connection what a pathetic service are you providing. Resolve the same.
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veerana gowda (@veeransg5) reported@ACTFibernet no resolution yet?
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Akshay (@Akshay20031025) reported@ACTFibernet The wifi is not working from 29th April and still the issue is not resolved. Everyday they are pushing the resolution date to the next day. What sort of service is this
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mohammed ateeq (@ateeqsinwan) reported@ACTFibernet Tomorrow again Monday we have lot of office work, it will be bad problem
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Praveen (@praveenjayak) reported@ACTFibernet I got a call from sales team saying if you buy a new connection we will give you flat 1000 rs discount and also Install the connection same day. I paid the amt yesterday neither I got 1000 Rs nor the service is installed. I cheated by your sales team. Ac 101800834944
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veerana gowda (@veeransg5) reported@ACTFibernet Extremely disappointed with the unprofessional support. I’m being told to arrange power for your junction box if I want internet. I’m a paying customer; fixing technical/infrastructure issues is your responsibility, not mine. Please escalate and restore service immediately.
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im_kumar (@imkumar2255) reported@ACTFibernet Hi, it's almost 4 days in our area ACT wifi not working. Event hough your representative coming and fixing the issue its not fixing permanently. Do you any resolution for this? This is how you give support to your customer?
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Deepak (@sdeepak_01) reported@ACTFibernet @ACTFibernet Issue is still unresolved even after 3 days. All work getting disrupted due to no internet
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Siddanth Reddy (@sidhu_6921) reported@ACTFibernet My regular A Max 500 plan cost has changed from 2400 to 3900 all of a sudden. What is this? Why would I continue this if it costs more than 50%. DM to help and for details.
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Actfibernetsucks (@isdwlyhni) reported@ACTFibernet I don’t want “24-48 hours, extensive damage, team is on-site” bs. I want a new engineer assigned and for this to be fixed today.
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M D S R (@Mudassi71375896) reportedDear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.
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Akshay (@Akshay20031025) reported@ACTFibernet By when will it resolve the wifi is not working from 29th and still there is no update no call from technician??
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Snehil S Ambastha (@Snehiltweetos) reported@ACTFibernet I have sent my ACT account ID via DM. Please resolve the issue ASAP
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veerana gowda (@veeransg5) reported@ACTFibernet Please note that this ridiculous problem of not being able to find a power source for the junction box is completely unacceptable. It is blocking my work, and I do not wish to continue as a customer of this internet service provider if the issue is not resolved by Monday.
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