ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Hyderabad, TG | 12 |
| Chennai, TN | 20 |
| Noida, UP | 1 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Divyam Sharma (@TheDivyamSharma) reported@rite2ace @ACTFibernet I believe it was issue with the servers today
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priyanka (@priyankarsawant) reported@ACTFibernet Have not been able to.connect to you customer care either.. been on hold for over 20 mins just to get hungup on
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Bharathwaj (@bharath_waj) reported@ACTFibernet no one has addressed my issue yet, can you please look into it??
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Varun Nagpal (@spyzvarun) reported@rite2ace @ACTFibernet Facing similar issue with @airtelindia in call of duty.... One day on a host I get 40ms ping and the next day it's 330ms ...ACT is not available in my area but seems like it's bad there too
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Rachel GAD (@Rachel_GAD7) reported@ACTFibernet NO.. You didn't solve any greivances. You go and ask your so called customer care service you have made and given them practise to reply TO CUSTOMERS in a robotic manner. Poor response from you and your team. Waste of energy, time and our health talking wit you inhumane people.
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Nayaz Khan (@nayazkhan) reported@ACTFibernet @ACTFibernet - Still waiting for the call back. Great if you could help resolving this sooner.
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priyanka (@priyankarsawant) reported@ACTFibernet can you please fix the god damn internet for once?!
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nikhilbudha (@nikhilbudha6) reported@ACTFibernet @ACTFibernetHYD these people don't provide any coustmer support they make us stay for 5 to 10mintues and cut the call if we try again they don't respond or connect the call all their offices are closed since last year March and there is none to resolve my issue the.
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Pritam Gembali (@pritamgembali) reported@ACTFibernet Got a callback, the issue was fixed.👍. From 930pm onwards again no internet.
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KGN-Sporty 🇮🇳 (@KGN0406) reported@ACTFibernet @CMOTamilNadu Third class internet service provider, how this waste company is getting award only God knows
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Sitting Bull🐂 (@_DevilLived) reported@ACTFibernet How many more days will you take to fix the issue? Your representative says don't contact support, he will fix it. What is going on?
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Shahed Razvi (@Shahed_Razvi) reported@ACTFibernet @thetanmay Why don't you care this much about your existing customers... I would love to talk about your service/internet speeds/billing, every day
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A.B (@runiugh) reported@ACTFibernet please please please resolve internet issues quickly. It has been more than 4 hours and this is the second time in a week. The internet keeps going off and it is extremely difficult in the current wfh scenario.
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Mangesh Ashrit (@mangeshashrit) reported@ACTFibernet hey, have been facing disconnection issue quite frequently. Internet has been down twice in the past 48 hours. Help?
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Ratikanth (@Ratikanth18) reported@ACTFibernet I will not pay the bill untill u give me uninterrupted service.. I am facing the problem since 4 days but no step has been taken to solve the problems. I know the platform is not correct but my intention is right.
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