ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 57 |
| Chennai, TN | 29 |
| Hyderabad, TG | 17 |
| Pune, MH | 3 |
| Mumbai, MH | 2 |
| Ludhiāna, PB | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Ramesh
(@Deepak_Ramesh06) reported
@ACTFibernet is one of the worst broadband service providers in Bangalore. Internet is down since 4 days and no alternative is arranged. Difficult to live without Wi-Fi in present day. If only Indian companies cared about customer satisfaction.
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Prince of Ravens
(@itsFreelancer) reported
Hi @ACTFibernet, I don't have internet since yesterday and it has been more than 24 hours. Help in fixing this
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Vivek_kaun
(@vivek_kaun) reported
@DeepakN172 @ACTFibernet @ACTFibernet… as a customer we expect better from you…
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Mohammed Ayas
(@Mohamme14190303) reported
@ACTFibernet @zomato @letsblinkit Worst service after gaining name. No proper reply to customers
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Boorgula Vinitha
(@BoorgulaVinitha) reported
Hai @ACTFibernet my internet is not working all of sudden my internet stopped working it's effecting my work please resolve the issue, my ticket number is SR10166932573734
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Mohammed Ayas
(@Mohamme14190303) reported
@ACTFibernet @KRISHNA83138665 Disconnect ur network and we can’t able to shift ur connection. I’m using this ACT from past 15 years when it was Beam now after gaining some business this people are not caring about customers and searching new ones to dupe them. Better to take Airtel one
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Hareesh Reddy
(@dearhareesh) reported
@ACTFibernet Pathetic Pathetic Pathetic. Internet Service got disconnected due to your team carelessness and Customer has to wait for 48 hours for re-activation. Once customer pays money to ActFibernet, customer is at mercy of ACT. Heights of Carelessness from Team Act, Nellore.
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ritessri
(@ritessri) reported
@ACTFibernet it's been 2 days and the issue is still not resolved. The technician is not picking up the call. I want my connection back asap. This is horrible.
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Prateek Sharma
(@_prateek_sh) reported
I have moved to a new city where ACT doesn’t provide service and now still they are not refunding my money. @ACTFibernet no one should use ACT
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Dr. Anvith Manjunath
(@dr_anvith) reported
@ActFibernet My Internet is not working since 1 day. I've already raised the complaint. They said they'll fix it by 12.00PM today, but still not working. Ticket No. SR10266930800564. This is very poor service from ACT.
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Partha Krishnaswamy
(@kpartha) reported
@ACTFibernet ACT Fibernet Ticket no: SR10366932879014 . ACT has gone down twice in three days ( previous one was on 26th). What is the exact problem? Why is it going down frequently..
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Deepak N
(@DeepakN172) reported
@ACTFibernet There are ACT users in my apartment , but I was still denied service. Seems like you are happy with over subscriptions and not valuing your customers..😕 #Bengaluru #fibernet
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Raghul
(@Raghulsankar32) reported
@ACTFibernet My internet not working. ETA getting changed. When it I'll be resolved. SR10366933999424
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Brajesh
(@brajeshdadhich) reported
@ACTFibernet Again straight 3rd day internet nit working. Worst service.daily we got assurance for better service but issue do not resolve permanently. all people be aware before taking connections and paying advance & installation fee . @ACTFibernet
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Vikram
(@thereversefIash) reported
@airtelindia Why is your internet so bad? I should really consider switching to @ACTFibernet