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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dehra Dūn, UT 1
Bengaluru, KA 44
Chennai, TN 25
Chhindwāra, MP 17
Hyderabad, TG 40
Vijayawada, AP 1
Visakhapatnam, AP 2
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • drneemu_hage
    Dr Neemu Hage (@drneemu_hage) reported

    @ACTFibernet No resolution or even an attempt to resolve whatsoever

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

  • Jeet_Singh_1
    Predator_@ (@Jeet_Singh_1) reported

    @ACTFibernet Hi, could you please assist with ticket number SR11080169061044? No one has responded yet. I recently upgraded my plan as suggested by your technician, Abhinav, due to ongoing internet issues, but the problem still persists. Now, the internet is completly down.

  • raj5251
    г𝐀ןέＳ𝐇🦋 (@raj5251) reported

    Paid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet

  • NoOneDVM
    NoOne (@NoOneDVM) reported

    @ACTFibernet Very poor experience with ACT Fibernet. Payment for new connection completed 5 days ago,but no action installation still pending. Sales executive Krsihna (871260846) stopped answering 📞 after payment. Need immediate installation or refund.

  • vajay09101988
    Ajay Verma (@vajay09101988) reported

    @ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service from @ACTFibernet #SR10180171768634 open for more than a day. No internet, office work being affected @ACTFibernet @ACT_Issues

  • manvandam
    manvandam (@manvandam) reported

    @ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.

  • amankumar43r
    Aman Kumar 🇮🇳🌿 (@amankumar43r) reported

    @ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad

  • ShriyamYagnik
    Shriyam Yagnik (@ShriyamYagnik) reported

    @ACTFibernet there is no response from customer care. Either they redirect to the app (which is useless and glitchy) or they play automated msg. One customer executive said it will take a week. How is that okay???

  • hypnoindian
    sadakathullah khan (@hypnoindian) reported

    @ACTFibernet Team, Is there an update. I am still awaiting a response so that I can act from my side regarding the misuse. Appreciate your help. I am still awaiting information

  • ritank2102
    Ritank Saxena (@ritank2102) reported

    @Airtel_Presence Mr Ajay V @airtelindia please start the process of removing your **** from my house it's been over a month I am struggling @ACTFibernet please connect at 7338151015 after 9 am Monday - Friday current location Bannerghatta road Bangalore omkar nagar syndicate bank colony.

  • PanwarCimpi
    MannMarziyaa🇮🇳 (@PanwarCimpi) reported

    @ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet What is the ETA for the issue to be resolved 7 days ?

  • KranthiR0122
    Kranthireddy Madapa (@KranthiR0122) reported

    @ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.

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