ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 67
Chennai, TN 36
Hyderabad, TG 36
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael09960386 Michael (@Michael09960386) reported

    @ACTFibernet you people are giving me headache. Internet not working. 103016914469

  • singlecloud singlecloud (@singlecloud) reported

    @VijaysharS @ACTFibernet @ACTFibernet when i complained about my speed, the service person insisted for my wifi password to fix the speed issue, how my wifi password will increase the internet speed?

  • Nitinjain397 Nitinjain (@Nitinjain397) reported

    My Act Fiber net is down from 4 hours, I am also unable to reach the support team via call. I work in night shifts which require huge bandwidth. I also have important scheduled meets today. Need urgent help @ACTFibernet @ActfiberC #Actfiber

  • selotsudhir1 @Sudhir_selot (@selotsudhir1) reported

    @ACTFibernet thank you for your worst service...my wifi has been off since last 15 days.... complained sevwral times...but nobody solve the issue

  • ram29aug Ram Kumar (@ram29aug) reported

    @ACTFibernet Kindly give me a month wise receipt of the Wifi I am using. I have tried contacting customer care several times.But they are not providing me the support in the raised ticket. They even close the ticket without resolving.

  • rajsingh_1918 Raj Singh (@rajsingh_1918) reported

    @ACTFibernet very bad experience in ahmedabad since last one week No internet No coustomer services Bad respond from everyone

  • rajsingh_1918 Raj Singh (@rajsingh_1918) reported

    @ACTFibernet worst services i got in ahmedabad. Since last one week no internet No coustomer services responses Delayed everything.

  • surajes Suraj Sethu (@surajes) reported

    @ACTFibernet considering disconnecting ACT because it's such a pain to relocate my connection to a new address. The relocation page is buggy on every device. The security code never gets displayed. Can't reach a human to discuss it with on customer care. Really terrible.

  • AzeezTareq Tareq Azeez (@AzeezTareq) reported

    @sowmyanairy @ACTFibernet Hey Sowmya, If your issue is not yet resolved, then please note that their staff is not adequately English Language trained, so 'forewarned is forearmed'

  • VijaysharS Vijay sharma (@VijaysharS) reported

    @singlecloud @ACTFibernet The service is pathetic from ACT now. Not sure if they are not in a mood of doing business coz I want to change my plan to higher value but they are closing req without any action.

  • shree163pats Shridhar Patil (@shree163pats) reported

    @ACTFibernet @forum_consumer @consumerforum_ I took Act fibre connection at 3rdJan 2023 but from 7th Jan it's stopped working complaint number of time to portal but no one is resolving issue. Worst experience of taking Act. SR10166833383254 SR10166894404074

  • usufrahil Yousuf Mohammed🏹🇮🇳 (@usufrahil) reported

    Hi @ACTFibernet can you please help someone attend to ticket SR10166892900424 raises for no internet. Our Work from Home is getting affected. Do you guys have 24/7 support for disconnectivity or I should only hope for tomorrow Day time service?

  • AzeezTareq Tareq Azeez (@AzeezTareq) reported

    Hi @ACTFibernet, please tell us when was the last time your staff at .@ACTFibernetHYD had Customer Service or Empathy training?? ACT customers are beginning to think that what happened to Reliance Communications (the erstwhile company of Anil Ambani) the same fate awaits you

  • ChaudharyShish Shishir Chaudhary (@ChaudharyShish) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Worst customer treatment and worst cutomer service ever by any company I have seen in my life. Seriously pathetic attitude with target to fool customer while doing business. 👎

  • AlexJose1973 Alexander Joseph (@AlexJose1973) reported

    @ACTFibernet Pathetic support. The connection was fine and your team comes over and messes up. Sometimes I feel that they are doing this intentionally. SR10266883726844

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