ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 97
Bengaluru, KA 34
Chennai, TN 17
Mumbai, MH 5
Ludhiāna, PB 3
New Delhi, NCT 3
Kolhāpur, MH 2
Pune, MH 2
Delhi, NCT 2
Jubilee Hills, TG 1
Guntur, AP 1
Nellore, AP 1
Vijayawada, AP 1
Salem, TN 1
Gurgaon, HR 1
Cochin, KL 1
Coimbatore, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • thenordicgod onthemove3112 (@thenordicgod) reported

    @ACTFibernet What happened to your customer care?

  • ipindersuri Ipinder Singh (@ipindersuri) reported

    @ACTFibernet it's been more than a day since my internet is not working. No updates from customer support or anyone. Please check!

  • Bipin45515380 Bipin Bopanna (@Bipin45515380) reported

    @ACTFibernet The worst customer care and service. I will challenge that the other competition will outburst you uneducated fools in ACT. Minting money from middle class families and enjoying job in ACT !? @ACTFibernet I will not recommend any !!

  • rajatpasrija Naam mein kya rakha hai- William bhai.. (@rajatpasrija) reported

    Your technicians have stopped picking the calls, closed the ticket without confirmation. Thank you for the eye opener. @ACTFibernet is way ahead in service

  • Virla36511145 Virla (@Virla36511145) reported

    @ACTFibernet A problem that could have been fixed in 30 min took 24 hours because my connection was not priority, so if you want feedback then your local support team is worst that i hv seen. But i knw you people dont care!!!

  • SiddharthaChet3 Siddhartha Chetri (@SiddharthaChet3) reported

    @ACTFibernet You guys are worst when it comes to customer support. I requested for relocation which happened after multiple call/complaints. While relocating connection the technician wasn't well equipped and made temporary connection and went away. Disgusting

  • nagendrakolli nagendrareddykolli (@nagendrakolli) reported

    @ACTFibernet , Lately your service is becoming pathetic and we started experiencing frequent disconnection in the service

  • saurenc sauren (@saurenc) reported

    @ACTFibernet Horrible service been 24 hours internet has been cut don't in my area Malleshwaram don't quite understand how come they have outage every single month, switching to another service if not resolved.@ACT_Issues @FiberAct

  • srikanthmagal srikanthmagal (@srikanthmagal) reported

    @ACTFibernet internet is down for second time in 12 hrs. Thus not expected from service provider.please get this issue resolved ASAP.

  • surya652 Dinesh (@surya652) reported

    ACT - probably the worst customer services, I ever had!! To whomsoever, Better Shutdown all your operations, we as a customer tired of reaching you for each and every concern! App sucks!! @ACTFibernet @ActfiberC #worstcustomerservice #wasteoftime

  • ajay_murke Ajay murke (@ajay_murke) reported

    @ACTFibernet I don't trust you, waiting for your call since 2 months, even now I spoke to divya, was on call for 25 minutes appreciate her patience. but manager never felt responsible to come on call and say I'll call back.

  • ajay_murke Ajay murke (@ajay_murke) reported

    @ACTFibernet Am still waiting for the call back from the manager as per the talks with divya customer care executive. Are you giving me the solution or kindly close the connection.

  • prasannaa1 sai prasanna (@prasannaa1) reported

    @ACTFibernet @CMOTamilNadu worst service and cheaters too.I had given them shifting request a week before and also 6 months subscription was paid.they neither send thier technician nor someone contact.I tried reaching them over call they never resolve issue and now I am struggling to get my refund @TRAI

  • srikkanthk Srikkanth Kulkarni (@srikkanthk) reported

    @ACTFibernet pathetic service. 3 day 3 issues

  • AdityaDesiraju1 Aditya Desiraju (@AdityaDesiraju1) reported

    @ACTFibernet Till now no refund was received. Within 2 days it became 1 month you people are not initiating my refund. Wrost company. Wrost customer service. A big no to ACT FIBERNET.

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