ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 62
Chennai, TN 30
Hyderabad, TG 21
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Rag26454929 Rag (@Rag26454929) reported

    @ACTFibernet in a world where each company is focused on customer. Its surprising to see how you see it. I have been trying to get my family's new connection activated. Shocking part, the fact that a new connection is not activated is not even tracked by you. 4 days and waiting

  • VEDZINE1 VEDZINE (@VEDZINE1) reported

    @ACTFibernet No response till date. Very poor response.

  • bhaskarkup Bhaskar Kothauppari (@bhaskarkup) reported

    @ACTFibernet This has been the standard of service over past few months. Every month I face 3 days outage minimum due to poor service standards

  • VadmanSuman SUMAN VADMAN (@VadmanSuman) reported

    @ACTFibernet Why SR10165172270364 is taking long for resolution? From yesterday I am not getting internet & I work from Home. Can u tell me how can I deal with my work if the resolution takes such a long time? Complained yesterday morning but till now it's not resolved.

  • satishbrain BrainAndSpineDoctor (@satishbrain) reported from Bengaluru, State of Karnataka

    worst broad band service provider is @ACTFibernet in Bangalore.Half the month services r either down, Slow. Slower, Slowest. spend more time waiting and getting it fixed.if they can’t provide services just 7 kms from #VidhanSoudha you can imagine their pathetic services elsewhere

  • chinna_cse Rajasekhar varikuti (@chinna_cse) reported

    Act fibernet is one of worst service, I have ever used, I installed yesterday, today I am sitting and calling customer services due to no internet access, this is so embarrassing, that customer care who installed the service is not even responding @ACTFibernet.

  • ashoklatha71 Latha (@ashoklatha71) reported

    @ACTFibernet poor service and response from ACT chennai.3 days no wifi at Kknagar.even with repeated calls complaint is closed without checking.Servuce engr closes the complaint stating customer notcreachable.very poor

  • im_dharun Dharun selvaraju (@im_dharun) reported

    @ACTFibernet No one came to check the issue, this is even worse

  • bhaskarkup Bhaskar Kothauppari (@bhaskarkup) reported

    @ACTFibernet One of your irresponsible technician has taken the backup battery from the act box from my premises to fix issue with it. Now whenever the power is off, internet is not working.

  • vensiddlagatta Ven (@vensiddlagatta) reported

    @ACTFibernet Repeated calls to your customer service to fix your own cables issue at my apartment and still your team struggling to resolve it, am lost with your customer service team. Pls do look into my service requests on my phone #9945088456.

  • MoinnHussain Moin Hussain (@MoinnHussain) reported

    Hey @ACTFibernet are you thinking of changing your name to ACTBroadband? I had network problems every time it rained in Hyderabad. Which is almost everyday now

  • whatever7272728 whatever (@whatever7272728) reported

    @ACTFibernet I have been facing a lot of internet issues and I have been in touch with you guys 2-3 times a week to complaint about how pathetic your service is. I have been requesting for a junction box in my building. Now I don’t have internet. Ticket# SR10265169404214

  • VethaprasathV Vethaprasath V (@VethaprasathV) reported

    @ACTFibernet Hi @ACTFibernet , you don't have TTR/SLA to resolve issues? Atleast can share ETA for my plan change request SR10265167307070. [SR10265017413029 & SR10265104096075 closed without resolution]

  • kumargaurav_27 Kumar Gaurav Singh (@kumargaurav_27) reported

    @ACTFibernet i have paid advance rental for 6 months and after 3 days your technician is telling me that they cannot install the connection. Why they didn't check the location properly before asking me to make the payment. This is definitely a very bad experience.

  • NanKarDev Nankardev (@NanKarDev) reported

    @ACTFibernet Worst service guys

Map Check Current Status