ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Hyderabad, TG | 67 |
Bengaluru, KA | 39 |
Chennai, TN | 22 |
New Delhi, NCT | 5 |
Vijayawada, AP | 3 |
Delhi, NCT | 1 |
Jaipur, RJ | 1 |
Ongole, AP | 1 |
Mumbai, MH | 1 |
Kanija Bhavan, KA | 1 |
Kollam, KL | 1 |
Visakhapatnam, AP | 1 |
Guntur, AP | 1 |
Badlapur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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அந்நியன் (@raky_says) reported from Coimbatore, State of Tamil Nādu
@ACTFibernet worst customer service.. it has been more than three weeks paid the amount for installation.. still not done...no response from customer care too..
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Subhash Reddy Aedla (@sraedla) reported from Hyderabad, Telangana
@ACTFibernet Internet speed these days is a big issue, out of 40 mbps speed most of the times it’s less than 5 mbps, when complained the speed will be ok for a day or two, thereafter the same issue repeats ... fed up
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Praveen Yarandole (@praveenyarandol) reported from PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet please Resolve my refund issue SR10238070872207 it’s been more then 15 days
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Jonty (@areekdas) reported from PETROL BUNK ORR, State of Karnataka
@shaeikh_India @ACTFibernet Bro they cannot even provide uninterrupted connectivity .... It's just like work from home we don't give a F about it even if you pay for the whole year, u will have INTERNET connectivity issue for every f.....in month
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Noor Arman (@NoorArman4) reported from Hyderabad, Telangana
Hey @ACTFibernet, this is keep you informed that internet speed is very down. I called so many times to the concern person. Could you please resolve the issue ASAP.
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Dilip Jain (@Rajveer2388) reported from Hyderabad, Telangana
@ACTFibernet Hi Team, I have registered the complaint on 28/04/2020, but couldn't any solution on this even after mentioning to complete on priorty. Ticket no: 10138904593292.
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your well wisher (@CANTDIGESTME) reported from New Delhi, National Capital Territory of Delhi
@ACTFibernet .... My net is not working 97181818181
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aadhithyan (@aadhithya1) reported from Puttūr, State of Andhra Pradesh
@airtelindia call me or loose me this time I am really gonna switch. @ACTFibernet please provide your service all over India. airtel doesn't know what is internet or customer satisfaction
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Praveen Yarandole (@praveenyarandol) reported from PETROL BUNK ORR, State of Karnataka
@ACTFibernet I appreciate you response @ACTFibernet that ticket shouldn’t be closed because I haven’t received any amount yet. I see there is one more ticket open for refund SR10238971027085, please don’t delay fix this issue soon, I am waiting from 4weeks.
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R @ $ ]-[ (@RASHMI_47) reported from PETROL BUNK ORR, State of Karnataka
@ACTFibernet Can you please fix the issue ASAP. Your ACT Fibernet Ticket no:SR10238772836656 has been registered . #ACTFibernet #InternetDown
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Citizen with Social Responsibility (@WithCitizen) reported from Hyderabad, Telangana
@ACTFibernet you day, Dear Customer, Your ACT Fibernet Ticket no:SR10138851479472 has been registered. We find ACT connection is intact and working. In case issues, we recommend you to please switch off your router, wait for 10 mins and switch on. Fyi, Mylord ROUTER not installed
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cypher (@Brewmaster_go) reported from Rājendranagar, Telangana
@HathwayBrdband why don't you care about your customers. 2 days since your modem stopped working, innumerable calls to your customer care everytime i get a response that issue will be fixed before completion of 2hours yet 2 days over now.@airtelindia @ACTFibernet #Covid_19india
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Lohith Singh J (@itslohithjay) reported from PETROL BUNK ORR, State of Karnataka
@ACTFibernet internet connectivity issue.P Ticket no:SR10238689897422
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Krishna Chaitanya B (@kcr_banda) reported from Annāram, Telangana
@ACTFibernet Bloody solve the issues of the customers 1st
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Krishna Chaitanya B (@kcr_banda) reported from Annāram, Telangana
@ACTFibernet Worst team I have ever seen