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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 72
Chennai, TN 30
Chhindwāra, MP 50
Bengaluru, KA 108
Visakhapatnam, AP 5
Trichūr, KL 1
Coimbatore, TN 6
Mumbai, MH 3
Delhi, NCT 6
Ahmedabad, GJ 4
Pathanāmthitta, KL 1
Jodhpur, RJ 1
New Delhi, NCT 6
Vijayawada, AP 2
Jaipur, RJ 3
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.

  • bquickdrop36512
    TBquickdropers (@bquickdrop36512) reported

    @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

  • mishraabhinn
    अभिन्न मिश्रा (@mishraabhinn) reported

    @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.

  • Kumaraswamyp86
    kumaraswamy p (@Kumaraswamyp86) reported

    @ACTFibernet We contacted the local ACT technicians regarding service availability. They informed us that extending the network to our location would require the installation of two additional poles and approval from higher level. Considering the growing demand and potential customer base

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

  • Yogesh_mr7
    yogesh sharma (@Yogesh_mr7) reported

    @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this

  • ash_winu
    ashwinu (@ash_winu) reported

    @ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet

  • Srinivasuluredi
    Sree (@Srinivasuluredi) reported

    @ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet It is not resolved. I am still facing this issue.

  • rithinsanjay15
    Rithin Sanjay (@rithinsanjay15) reported

    My internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet

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