ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 70
Chennai, TN 42
Hyderabad, TG 33
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shahul_Salaar SALAAR REBEL 25 (@Shahul_Salaar) reported

    Hello @ACTFibernet i requested for Shifting my connection to new Place 1 month ago where i have changed recently but your Team here are very rude Not working not doing the job or not giving a required info about why they're unable to do

  • anveshsoma AnveshSoma (@anveshsoma) reported

    @ACTFibernet facing internet issues raised a service request #SR10166190801714. The promised time was 2pm today..No clue where it is , no update, no calls from technician. Pathetic service..will shift other internet services if it doesn't get resolved today!

  • ahibaransingh22 Ahibaran Singh (@ahibaransingh22) reported

    @ACTFibernet The services of fibernet are still not in order and nobody from ACT has visited to restore the service at my residence. This very bad practice that after last week since you posted a message that Problem has been resolved just a false. The grievances still exist .Mob:9415094997

  • KranthiKiranBa4 Kranthi Kiran Battu (@KranthiKiranBa4) reported

    @ACTFibernet Very very worrest service ,,minimum common sense is not there to Customer service team,dont know how to talk with Customers, my problem is not solved from two days , ACT FIBERNET HYDERABAD, please don't refer @ACTFibernet

  • sankar1987s Sankaranarayanan (@sankar1987s) reported

    @ACTFibernet 500009 pincode facing internet outage since last 1 hour. Please check ASAP. No internet.

  • santoshchauhan0 santoshchauhan (@santoshchauhan0) reported

    Thank you for your patience. We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10166192310624 . @ACTFibernetHYD @ACTFibernet wt a worst net . 5 mins coming 5 mins going from last few days

  • sankar1987s Sankaranarayanan (@sankar1987s) reported

    @ACTFibernet @ACTFibernet Any update on this. more than 12 hours the service is down.

  • vickyvignesh681 Vignesh (@vickyvignesh681) reported

    @ACTFibernet Hello Team,My Internet not working past 2days and ticket also raised and reopen today.There is a Problem in the box and the house Owner of the property they are not allowed to connect the line.Without internet in the festival session who can I manage

  • UjjwalAneja Ujjwal Aneja (@UjjwalAneja) reported

    Dear @ACTFibernet do you have the same unresponsive support model on each platform? SR open since 02 Oct 12:24 PM. Still awaiting your Giga feasibility report.

  • guruprasad_kr guruprasad.kr (@guruprasad_kr) reported

    Hi @ACTFibernet you guys are shameless beyond words. SR10266192488354 has been closed without resolution. I'm going to close the connection because your useless field employees are the most unprofessional bunch one can find.

  • vbr217 VBR (@vbr217) reported

    @ACTFibernet Not even 5min backup. Why ACT has become so horrible. Are u gng to sell Act to someone or is it given to 3rd party. Your ticket number is SR10266195508604 #actfibernet #act #switchtoairtel

  • johnsaa John Samuel (@johnsaa) reported

    @ACTFibernet I have no clue why the service has gone so bad. Is it because the customers have increased? We have been having frequent `no service`, and today is another day where your team closed the ticket without resolving the issue. Ticket number SR10366193129564 #actfibernet

  • TDishok Dishok Tanik (@TDishok) reported

    @ACTFibernet been 3 days no internet.. your customer service is a disgrace.. no one has information wat's going on ground.

  • CosmoPlayzYT K1NG CosmoPlayz ♛ 🇮🇳 (@CosmoPlayzYT) reported

    Omfg 3rd internet outage this month It will only get fixed tomorrow.... @ACTFibernet ffs dude fix your issues Having to play on data only today ;(

  • Balakrishnan06 Balakrishnan (@Balakrishnan06) reported

    @ACTFibernet No one has been called me so far and the issue also not resolved. If it is not resolved within today, cancel my subscription with you and also i will definitely sue on you. This kind of fraud service should not exist in India which suck consumer hard earned money.

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