ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 38
Chennai, TN 23
Hyderabad, TG 10
Visakhapatnam, AP 2
Pune, MH 2
Dharmapuri, TN 1
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • madanrai Madan (@madanrai) reported

    @ACTFibernet Down again since morning, incident number 26 since last 2 months

  • landnskyphoto LandNSkyPhoto (@landnskyphoto) reported

    @ACTFibernet Why does it take 24 hours to fix internet issues? This is a frequent issue with your service.

  • SanjayK75392750 Sanjay Kumar (@SanjayK75392750) reported

    @ACTFibernet Hi, My Internet connection is not working. Please look into my Ticket no.- SR10266284976494 at the earliest.

  • ShoibKh14398508 Shoib Khan (@ShoibKh14398508) reported

    @ACTFibernet Hey...this is my ticket SR10166278461024 and facing Internet outage since yesterday morning with no Help and even I had a hard time with your customer service office Vishal Sarkar. I only get auto replies with no resolution.

  • KrispinMUFC Krispin | கிறிஸ்பின் (@KrispinMUFC) reported

    @ACTFibernet Awful service these days. Raised complaint three days ago but still no resolution. And your customer care people are even worse. I don't see the point of paying you every month and doing recharge extra recharge with @airtelindia 🤦😡

  • chawlakk krishan Chawla (@chawlakk) reported

    @ACTFibernet Since there is no network for the last three days and you are unable to resolve I advice you to disconnect. I am also snapping electricity connection to your box. Refund my advance rent paid at the earliest.

  • satheeshgattu satheesh (@satheeshgattu) reported

    @ACTFibernet Hi, one of your inexperienced engineers is disconnected cables from the box while giving a new connection to others and he left all the things like that now we are connectivity issue.its been more than 10hrs plz resolve issue SR10166280721814

  • SyedRasul26 Syed Rasul (@SyedRasul26) reported

    @ACTFibernet This has been a recurring issue at Bangalore location. It happens almost every day for about 30 to 60 mins.

  • chawlakk krishan Chawla (@chawlakk) reported

    @ACTFibernet Is there anyone in ACT who will look into my problem and solve it else get my connection disconnected to enable get alternate broadband?

  • Ritesh11473056 Ritesh (@Ritesh11473056) reported

    @ACTFibernet Internet not working since morning Can you guys take any further steps resolving this issue, without letting me wait for hours on your customer line .?? #money #noCustomerValue

  • nethajiguru NethajiGuru (@nethajiguru) reported

    @ACTFibernet I have shared Incident ticket Service request number with that can't your team track the request 🙄

  • yenugula_laxman Laxman Yenugula (@yenugula_laxman) reported

    This is in reference to your email informing us about the connectivity issue on your ACT account number 101662604452 And Work Order Number is Work Order:: WO101662604464 No Connection till Now it was Almost 4 Days No Action From ACT Team @ACTFibernet

  • nethajiguru NethajiGuru (@nethajiguru) reported

    @ACTFibernet SR10366280941274 #ACTFibetnet #worst service .. Frequent Network Failure and No proper response from Customer Care 😖

  • chawlakk krishan Chawla (@chawlakk) reported

    @ACTFibernet Not yet resolved. Poor service. Regret

  • ni2zam 💞nizam💞 (@ni2zam) reported

    @ACTFibernet Thanks a lot for your support.. எஸ் finally மை issues got resolved.

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