ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 57
Chennai, TN 30
Hyderabad, TG 18
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • nityarao1947 Nityananda Rao 🇮🇳 (@nityarao1947) reported

    @ACTFibernet When you r going to fix the issue? It’s less than 10KBPS? You promise consistent 100MBPS. Fix it or pay back the money.

  • Saurabh58906944 Saurabh Shah (@Saurabh58906944) reported

    @ACTFibernet @SandyMohanG Please note Mr. Ramesh (Maninagar,Ahmedabad, Gujrat)who is looking for disconnection department behave i found the worst ever with customer(me). Mostly hes not answering the call and once he answers then found rude behave. Could you pls take any action against him.

  • nmpuri namrta puri (@nmpuri) reported

    @ACTFibernet I had also called the service center to log the complaint and requested that the connection should not be disconnected on a wrong billing still you have the guts to disconnect 2/2 @jagograhakjago

  • tweeter____11 Shantanu Jagtap (@tweeter____11) reported

    @ACTFibernet very poor customer service of Act reps. On call they says can’t escalate the issue, call Tomorrow. Supervisors don’t work at this time and you guys send me email@of account suspension when I have paid my bill but it not showing up from your side. Very very poor CS

  • prasadkalva prasadkalva (@prasadkalva) reported

    @ACTFibernet Your ticket SR10265893293249, SR10265893010617 above are the tickets raised by me Issue is charged me without informing and customer care people are disconnected the call, name Pichika pooja

  • Gnreddy1109 Nagendra Reddy (@Gnreddy1109) reported

    @ACTFibernet Worst service, don't choose the act and agent taking irresponsible

  • umashankar99 Uma Shankar J (@umashankar99) reported

    Hi @ACTFibernet @ACTBangalore Net is not working from past 24 hours Raised a ticket but it's not resolved yet. Please resolve it as soon as possible Ticket number : SR10265888619334

  • mmrajmars Mari Muthu Raj (@mmrajmars) reported

    @ACTFibernet internet is not working since last Thursday .Imagine the work getting hampered during WFH. Not healthy to have frequent service interruption at least twice or thrice a month. Wonder if you have enough engineers to monitor/ensure continuous services. SR10365882140434

  • rajesh_goud576 Rajesh Mallela (@rajesh_goud576) reported

    @ACTFibernet it's been more than a week since I raised the refund request and no action from your end. What kind of hell service you were providing to the customers. SR10165836216685 Friends plz use jioFiber/airteFiber instead of this useless service provider in your area.

  • imSK_official01 Karthikeyan 🇮🇳 (@imSK_official01) reported

    @ACTFibernet Did that basic checks but this happens every month, Once the bill is paid the speed boost up immediately as per the agreed plan. So, it doesn't looks like technical issue.

  • sanjayk1105 sanjay kalra (@sanjayk1105) reported

    @ACTFibernet Though I have made payment as per schedule, still my internet is disconnected despite my request against it. This is despite being regular customer.

  • mysty_girl S (@mysty_girl) reported

    @ACTFibernet facing ping issues a lot. More than 130+ ping. Terrible network.

  • Gnreddy1109 Nagendra Reddy (@Gnreddy1109) reported

    Dear @ACTFibernet , i have been observing since 6 months every month I will facing connectivity issues monthly wise for 10 times and i loss my business ..i didn't ever see these kind worst service in my life. below one is the one of sample.ticket no SR10265887829134

  • viluptpraani Random aadmi (@viluptpraani) reported

    @ACTFibernet such a disastrous service from act, because of some bill discrepancy we raised a concern for waive off, instead of doing that now they have suspended the account itself 🙏🙏 Waiting from 2 days to you people to respond, @ACTFibernet

  • bhartianand Anand Bharti (@bhartianand) reported

    @ACTFibernet your service is worse than government offices. Please fix it. It's been 2 days and no resolution. This is the reason people are moving to different service providers, Even I am going to.

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