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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 50
Hyderabad, TG 47
Jaipur, RJ 4
Madurai, TN 1
Chhindwāra, MP 19
Chennai, TN 26
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • satyiki90
    Amit Kumar (@satyiki90) reported

    4. Due to this not able to login to app to track anything or login to website. 5. First customer care saying installation person calling other number. 6. After some time they said no record found. Not able to understand where is my money/installation or refund? @ACTFibernet

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet Any update???? This is pathetic service

  • BarickDevojeet
    profit & sL (@BarickDevojeet) reported

    @ACTFibernet my internet is down from morning all I get is automated response and there is no way to connect to your customer care . I don’t think i should renew your plan next month anymore. Day by day your service is turning pathetic.

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India

  • jonahnevil
    Nobel Sage (@jonahnevil) reported

    @ACTFibernet has the shittiest customer service and service provider in India ...I am dealing with the issue for 14 days still now no resolution done ...such a waste of money to buy ACT

  • gowrinatar40221
    gowri natarajan (@gowrinatar40221) reported

    @ACTFibernet is arguably the worst internet service provider ever, in chennai. The internet connection has been down since yesterday and nobody seems to know what the issue is and tells you that someone is going to call you back but nobody ever calls you!!!

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    @ACTFibernet Call me anytime before 8 pm , but solve the issue ... already had a long call with your customer care and billing teams who have denied service even after avknowleding that the service fault at company end

  • killuanaren
    Narendar (@killuanaren) reported

    @ACTFibernet almost 24 hrs since i opened the ticket, no one has responded yet, contacted the act representative still no response. Hopefully you won't extend the time mentioned on the ticket and be a pathetic service

  • Frxtrot007
    Sumit kumar (@Frxtrot007) reported

    @ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.

  • mohittiwarik
    Mohit Tiwari Kashyap (@mohittiwarik) reported

    @ACTFibernet worst service ever, SR10380238226055 raise for shifting, frustrated for last 4 days. No Help from Customer Service Also. Pathetic Service.

  • cinemababa
    Telugu Cinema Fan (@cinemababa) reported

    @ACTFibernet hi submitted a ticket on 10 may, as internet is not working, no response till now. I already lost one working day. SR10180212150234

  • kiranbalaji810
    Kiran Balaji G. (@kiranbalaji810) reported

    @ACTFibernet Super disappointing experience. The Sales team assured a different connection at the time of payment while the Installations team have installed a totally different connection. The Sales is not responding any further and I am not able to connect with Customer support

  • SRPRASANNAKUMAR
    srprasannakumar (@SRPRASANNAKUMAR) reported

    @ACTFibernet - 108638635828. Without my confirmation they have closed the ticket without fixing the issue. For a small tree cut the internet is down for past 2 days. Conversation ID-20260512824678.Delay in Restoration Coimbatore Ramanathapuram SR10880240802504

  • cinemababa
    Telugu Cinema Fan (@cinemababa) reported

    @ACTFibernet another day with no response from any of the assigned support engineers.

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