ACT Outage Map
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
ACT Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|PETROL BUNK ORR, KA||118|
|New Delhi, NCT||17|
|Greater Noida, UP||1|
|Uppal Kalan, TG||1|
|Kormangla 4Th Block, KA||1|
ACT CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
ACT Issues ReportsLatest outage, problems and issue reports in social media:
from Bengaluru, State of Karnataka
@ACTFibernet The fact that it took you 4 days to respond to a negative comment on social media shows the seriousness you have to customer satisfaction. Really pathetic.
surthi ashok kumar
@ACTFibernet Worst Team
@ACTFibernet Your customer care numbers if no use. One is in Telugu. Both always engaged or no one picks. Same fate with toll free no. When I emailed, get a caustic one line reply not related to t issue. App says 15th June last date of validity.
@ACTFibernet The issue is still not resolved your yet to refund me my 2800 as per the conversation with nodal team they informed me this amount will be minus in my next recharge unfortunately which i have to do even after such a pathetic service @DoT_India @Raghupa33220091 @IMRANKH49152766
@ACTFibernet From 13th June Internet stopped working, we registered Complaint number SR1027382330102. 14th June request was closed saying resolved. Till now issue is not resolved. Customer care hotline number, nodel office number always busy,no response to any of the emails.
Dear @ACTFibernet, your team at Bangalore is not answering to issues raised. It's been 10 days now and nodal officer hasn't responded on problems raised. Please respond and improve your service quality or else refund my money back
@ACTFibernet Issue is resolved but it was Maratahalli *Bangalore*
from PETROL BUNK ORR, State of Karnataka
You guys are pathetic, my connection is down from last 12 days and you don’t have the audacity to get it resolved even after raising a ticket! #ticket-SR1027147916772 @ACTFibernet @ACTBangalore
Venu Reddy Gurram
from Rājendranagar, Telangana
worst service @ACTFibernet @ACTFibernetHYD ..you guys just wait for Ambani to come and f*** you.. #frustratedwithACT #ACT
Pathetic service by @ACTFibernet . Placed a relocation request 19 days ago but still no resolution. The amazing fact is I just moved to new apartment just opposite to the old place. Customer care is also pathetic. All you get from @ACTFibernet is fake promises.
@ACTFibernet It started working today....After almost 11 days. I am pretty sure there was no miracle. The same fix could have been done 10 days ago. Anyway, I am really very upset over the quality of service. And the minute I get a chance, I'll be looking to move out.
@ACTFibernet Internet is not working since evening Marahthalli, Bangalore. The customer care number is also not responding.
Such a pathetic service you guys have yaar @ACTFibernet @ACTFibernetHYD Seriously... no response on my complaint either offline or online... more than 15mins waiting for call to cust care executive 👎👎👎👎👎
@ACTFibernet You have taken more than one day to even look at my tweet. Even after 13 days issue not resolved. Worst service
@ACTFibernet Hi, Th internet is down frm past 2 days & I have logged a complaint & didn't receive any Ticket number. Th internet is still down & I try to reach out to cust care, I am put on hold for around 11.30mins as the cust care is busy with other customers