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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madurai, TN 1
Bengaluru, KA 47
Chhindwāra, MP 19
Chennai, TN 27
Hyderabad, TG 43
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet With out solution closed the ticket

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service from @ACTFibernet #SR10180171768634 open for more than a day. No internet, office work being affected @ACTFibernet @ACT_Issues

  • dezendev
    Mirror (@dezendev) reported

    @ACTFibernet Please let me know if you can't do I have other providers, I have bought a static IP with you and I am troubled with the down time there Very bad service, please fix or let me know if I should cancel my connection

  • Indiavictimhome
    Proud Indian - contribute for change (@Indiavictimhome) reported

    @ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    1/2 guarantee. Why would customers stay with ACT when other providers offer cheaper plans, faster service, and better support? Extremely disappointing experience. @ACTFibernet

  • _sra1_
    Sravan (@_sra1_) reported

    @ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • raobs166
    B Srinivas Rao (@raobs166) reported

    @dheerajaith @ACTFibernet @FiberAct My firestick is pending delivery for more than 36 days....... very bad service.......good assurance....but no commitment........

  • TheAyushSomani
    Ayush Somani (@TheAyushSomani) reported

    @ACTFibernet My ACT Fibernet internet is down for the 4th time in the last 2 weeks (down the whole day and night) Here are my support tickets: SR11880193819394 (current) SR11880091697404 SR11879990828574 SR11879958459404 ACT is the worst internet provider I have ever used.

  • biplawvishal
    Biplaww V (@biplawvishal) reported

    @excitel_rocks going to take new Excitel connection, restrain. it's ok, but once connectivity issue, u have no option. u can't raise complaint. App will say checked, it's working. U go for chat, that will waste ur 30 mint. No redressal. Pathetic. Go with @ACTFibernet

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @TheAyushSomani @ACTFibernet Very worst services no one can take responsibility for any i have sent 5 -6 emails and wrote on twitter nothing effect then.

  • sailorahul
    Rahul Duraipandian (@sailorahul) reported

    @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet my internet is not working kindly check and update

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