ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 64
Hyderabad, TG 39
Chennai, TN 36
Sūrat, GJ 5
Lucknow, UP 4
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mumbai, MH 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PuliSpeaks புலி (@PuliSpeaks) reported

    @ACTFibernet Internet down since yesterday morning. Your Switch is removed, cables disconnected and kept on the floor. I even called your service desk two times. Nobody is checking. SR10354902152302

  • akshat10jain Akshat Jain (@akshat10jain) reported

    @ACTFibernet Yes issue was resolved. Thanks

  • nitishhdesai NitishHDesai (@nitishhdesai) reported

    @ACTFibernet Better refund my money. I haven't used ur service and u can take back ur router and wires. Initially Act guy said u guys use fiber cables and later he installed copper wire & went. Such a bad experience. Never ever I will recommend this stupid broadband to anyone. #ACTFibernet

  • chandra3789 chandu (@chandra3789) reported

    @urscherukuri @ACTFibernet @ACTFibernetHYD ACT customer service sucks....

  • manimcs manikandan (@manimcs) reported

    @ACTFibernet Hi ACT, I have raised request for internet connection issue. it is been 3 days , nothing has been done from your end. I am tired of calling your customer care and hearing the same answer. SR 10354888685682 #worstservice #actcomplaint

  • nitishhdesai NitishHDesai (@nitishhdesai) reported

    @ACTFibernet shared details to u. wave me 2 days off. Worst of worst service. First impression is always best impression and in ur case it's worth impression. I should have opted other broadband service. U guys are not trustworthy, sincere and honesty. #ACTFibernet

  • prekbansal Preksha Bansal (@prekbansal) reported

    @ACTFibernet We have had an outage of 24hrs now, for a broadband company this is ridiculous. How do you justify this to your customers. This has repeatedly occurred for the last few months, and every time its a server problem. How can it not be fixed?

  • pkarni Praku (@pkarni) reported

    @ACTFibernet It's restored now. You can inform the field engineer accordingly. ACT disconnections and down times have caused serious loss of business hours to me. Hence kindly provide me waiver for this downtime. Let me know

  • shaik_rizwan90 shaik rizwan uddin (@shaik_rizwan90) reported

    @ACTFibernet Your Team closing the tickets without resolving the issues...when i re-opened it, it again got closed.... 🤦‍♂🤦‍♂

  • imAWARAPANBIBHU BIBHUPRASAD SAHU (@imAWARAPANBIBHU) reported

    @ACTFibernet Sr10254947712559. Please take a look into this. I've paid all pending billed amount. I don't understand why #ACTFibernet is disconnecting my net over and over again. I am not able to work properly. Please #Help

  • suraj99 suraj agrawal (@suraj99) reported

    @ACTFibernet I tried calling customer care 2 times. But no call back from your team.. take money and than no response to customer is your companies moto

  • GSumedha sumedha govindaraya (@GSumedha) reported

    @ACTFibernet With your connection , attitude of technicians who has no skill to fix issue and abuse when raised multiple cases because he kept closing without resolution, there is no peace!

  • imAWARAPANBIBHU BIBHUPRASAD SAHU (@imAWARAPANBIBHU) reported

    @ACTFibernet @ACTFibernet I have already paid all pending bill amount. Still #ACTfibernet is getting disconnected every now and then. Please don't do this. Please scale and improve service. Kindly take action and resolve this issue ASAP. #Help

  • HNayyar92 Harshit Nayyar (@HNayyar92) reported

    @ACTFibernet Registered contact number-9716075958 Please contact on 9711165958 to attend this issue. City- New Delhi. Pleaee get this resolved ASAP

  • chimala chimala (@chimala) reported

    @tinucherian @ACTFibernet Looks like a planned scam. I’ve also used them for years (almost since their beginning). They won’t automatically cancel at end of term and continue to rack up invoices. Then they say we’ll waive the amount due if you renew 😳😱!! BTW, none of their execs are on Twitter!!

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