ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 37
Chennai, TN 22
Hyderabad, TG 11
Pune, MH 3
Coimbatore, TN 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MShivaPrasadRe6 M Shiva Prasad Reddy (@MShivaPrasadRe6) reported

    @ACTFibernet my internet connection is not working, your helpline no's are totally busy and also app doesn't work so that I can raise a complaint. This is not the way a big internet service provider company should work. Where do I go to raise a complaint.

  • AbeeBaliarsingh Abhinav Baliarsingh (@AbeeBaliarsingh) reported

    @ACTFibernet is down in Munnekollal, Marathahalli location in Bengaluru... Unable to reach Customer service as well... How can we smoothly do Work From Home ??? Will you guys pay for my day ! #frustrated #ACTFibrenet @ACTFibernet

  • cch_harshakumar harshakumar.cch@gmail.com (@cch_harshakumar) reported

    @Dunno24700202 @ACTFibernet Same here calls are not connecting and app is down

  • siddarama_s Siddarama Siddegowda Kodipura (@siddarama_s) reported

    @ACTFibernet act internet is not working in j p nagar 2nd phase Bangalore

  • sjagadish Jagadish (@sjagadish) reported

    @ACTFibernet Internet not working. Unable to get through via phone. WhatsApp support is unhelpful.

  • Bhumikakhona Bhumika Khona (@Bhumikakhona) reported

    @ACTFibernet Internet not working app not working how do we reach out ?it's not a long weekend for us !! We are still working from home ! Thanks.

  • thachu91 taza (@thachu91) reported

    @ACTFibernet internet is down since half hour. Customer care does not work also !

  • CursedShad0w Pavan Kumar (@CursedShad0w) reported

    @ACTFibernet Internet down, need an update immediately.. it's a working day and this happens.. Disappointed

  • sabareesh25 Sabareesh Madhav (@sabareesh25) reported

    @ACTFibernet Hi. My internet connection is not working and I'm unable to raise a ticket on the app as the app is also not opening. ID: 102015504602

  • _prafuldesai Praful Desai (@_prafuldesai) reported

    @ACTFibernet Internet is down, your app is not working, both customer care numbers are not working.. how am I supposed to raise a ticket? & why the hell are you still in business?

  • RamyaRajagopal Ramya Rajagopal (@RamyaRajagopal) reported

    @ACTFibernet if there is an outage that affects our service and your app, the least you can do is send an intimation to users. You will be online Ina an hour or two with no consequences! Shoddy customer service

  • SaiSailalithk Sai Lalith (@SaiSailalithk) reported

    @ACTFibernet Internet is not working and the worst case is either their Customer care or App or Whatsapp to raise concern is also not accessible. FRUSTRATING:(

  • mazarbaz Zamheed (@mazarbaz) reported

    @ACTFibernet internet not working, app not working, customer care not working... whats wrong

  • KanikaSikka Kanika Sikka (@KanikaSikka) reported

    @ACTFibernet down across Bangalore (what my area manager tells me)

  • VenFlax Venkatesh (@VenFlax) reported

    @ACTFibernet ACT Network is down. ACT mobile app also down. Whatsapp number no response. Should I change ISP?

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