ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 73
Chennai, TN 42
Hyderabad, TG 36
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abeforebae 🌶️ (@abeforebae) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet need someone from the customer care team to get in touch with me. I am done calling the number you have on Google doesn't work.

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet Just make fool of us as customers Not listening to our problem and being rude ro us....making fake claims and promises to waiveoff bill or to arrange call back from a specific person not able to do that from past week just stretching this issue till next bill generating date

  • cheez0611 Yash Chadha (@cheez0611) reported

    @ACTFibernet Hi, nobody's gotten back to me regarding the status of my issue or any fix for the same. It's increasingly frustrating dealing with such issues given that there's people working from home who rely on your services to do their work. Please resolve this at the earliest

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet Every day even you on twitter posting you hwd solved my grievance from where in the world u thought u solved my grievance? Not solved my issue since starting of this month... Just harrasing me mentally, i have staked my job because of ur wifi service... Cheap people at act

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet No it is not and stop tweeting this everyday and letting others know that my issue is solved when it is not

  • IAmVipinDasNair ᴠɪᴘɪɴ ᴅᴀꜱ ɴᴀɪʀ (@IAmVipinDasNair) reported

    @ACTFibernet Proved that your service is fraud, no response nothing, don't even use this @ACTFibernet I will no longer use this and not recommend, need refund that's it.

  • prakashvj జ్యోతి ప్రకాష్‌ (@prakashvj) reported

    @ACTFibernet, your support sucks, its been more than two weeks I have internet issues, I have raised my concern through App and the person who worked initial setup and plan. You’re team not even responding upgrade or renewals queries. @ACTFibernetHYD

  • MD30299454 MD (@MD30299454) reported

    @ACTFibernet Till now no update on issues

  • IAmVipinDasNair ᴠɪᴘɪɴ ᴅᴀꜱ ɴᴀɪʀ (@IAmVipinDasNair) reported

    @ACTFibernet May I know what kind of service are you giving, the sales person has said, it is feasible we can install new connection asked to pay amount, as he said we had paid, we have received scheduled message, it will be done Nov 30 between 9am - 1 pm, till now

  • Sanjit91751386 Sanjit (@Sanjit91751386) reported

    @ACTFibernet some cable break down at my place .no internet from .. requesting to solve it asap.

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet If u want to .... Like if I'm using fayl language... But u don't want to solve my bill issue that's why it is taking you a month long period and still the issue is unsolved

  • shubhconsultant shubhconsultants (@shubhconsultant) reported

    @ACTFibernet Being Harassed by recorded threatening calls, multiple times a day, from different phone numbers. No resolution to concerns. My responses on emails through provided link have not been responded to. User Id 102546973057, A/c No : 102546973057. Please look into this.

  • PandeyBhav Bhavesh Pandey (@PandeyBhav) reported

    @ACTFibernet @ACTFibernet internet is not back yet, by when we can expect any resolution?

  • cheez0611 Yash Chadha (@cheez0611) reported

    @ACTFibernet absolutely atrocious management of customer complaints. I've been trying to get my internet to work since morning. Your representatives have raised multiple tickets saying the technical team will get in touch but they never do. Appalled by the state of affairs.

  • ja32147035 Rohit Jain (@ja32147035) reported

    @ACTFibernet What foul language i have used... Making me fool from past 1 month and my patience and has ended long ago still i was calm... U ppl can't do ur service but can take action if i use faul language? That's what i was trying to show u guy's. U guy's can take any action immediately

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