ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 60 |
| Chennai, TN | 31 |
| Hyderabad, TG | 16 |
| Coimbatore, TN | 5 |
| Mumbai, MH | 3 |
| New Delhi, NCT | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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suraj agrawal
(@suraj99) reported
@ACTFibernet very bad service.the installation of my account bis not done yet .. as your agent told me it will be installed yesterday evey only. Still its not installed.
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NitishHDesai
(@nitishhdesai) reported
@ACTFibernet shared details to u. wave me 2 days off. Worst of worst service. First impression is always best impression and in ur case it's worth impression. I should have opted other broadband service. U guys are not trustworthy, sincere and honesty. #ACTFibernet
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Anuvab Biswas
(@abiswas25) reported
@ACTFibernet Unable to reach customer support to reactivate my connection in Bangalore
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Prakash.S.R
(@prakashsr) reported
@ACTFibernet internet not working, app also not working. Customer care call also not working. What's happening?
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Preksha Bansal
(@prekbansal) reported
@ACTFibernet We have had an outage of 24hrs now, for a broadband company this is ridiculous. How do you justify this to your customers. This has repeatedly occurred for the last few months, and every time its a server problem. How can it not be fixed?
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suraj agrawal
(@suraj99) reported
@ACTFibernet Very bad service from act. And very nad service from employees.. if we take connection from your agent than he takes response for connection. If we apply online and make payment they will tell you to contact customer care
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SUDHIR Devadiga
(@SudhirMudrady) reported
@ACTFibernet one of my friend paid advance for 6 month for new connection on 30th March.! Till today no one responded from your side..! Kindly support. Account no: 102545024136
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Saksham Bhatia
(@Saksham76699156) reported
@ACTFibernet I have talked to thr customer care service for like 20-30 times in the past 4 days but still the issue is not being taken seriously. My ticket no. is SR11054707593502. I need a technician ASAP.
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புலி
(@PuliSpeaks) reported
@ACTFibernet Internet down since yesterday morning. Your Switch is removed, cables disconnected and kept on the floor. I even called your service desk two times. Nobody is checking. SR10354902152302
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Praku
(@pkarni) reported
@ACTFibernet It's restored now. You can inform the field engineer accordingly. ACT disconnections and down times have caused serious loss of business hours to me. Hence kindly provide me waiver for this downtime. Let me know
-
Revathi Rajeevan
(@RevathiRajeevan) reported
@tinucherian @ACTFibernet Terrible service.
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Pratyush Poddar
(@wrick7132) reported
@ACTFibernet No Internet for 2 days and counting. Called the customer care over 10 times. False promises to get callback from supervisors 5 times. No one has contacted me yet trying to resolve the issue. No technician as showed up either. Horrible service provider. #actsucks
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Kittu
(@krishnamalepati) reported
@ACTFibernet In last couple of days this is second ticket raised. Not sure of the problem. Kindly rectify it asap
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pradeep shetty
(@pradeep53549148) reported
@ACTFibernet what is your service SAT I never expected from you this type of service every one day after one day you are disconnecting internet for 24 hours when will resolve this issue and worst and you are not providing for free I am paying for you you must give good service
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Riz G
(@ritesh_to) reported
from
New Delhi, National Capital Territory of Delhi
@ACTFibernet : network service is completely down. Not able to raise ticket also thru app. Can somebody call