ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Hyderabad, TG | 12 |
| Chennai, TN | 20 |
| Noida, UP | 1 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shovan mukherjee (@MukherjeeShovan) reported@ACTFibernet waste broadband internet service
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Real gamers (@Realgamers20) reported@ACTFibernet @KRISHNA83138665 please never go for Actfiber connection....its is the worst service i have ever seen
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/\.AjayKumar/ (@JAjayKumar15) reported@ACTFibernet Evry time I used to pay for the six months at once but because of my budget plan this time I opted for monthly plan and a customer care guy called me for confirmation and told me that there is a offer going on and little discount is avail on my account.
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Sanvi Powertech (@PowertechSanvi) reported@ACTFibernet Extremely unprofessional and unethical service/company.. You guys without checking spot feasibility, take advance payment. Then when we follow up, yr come in and asks for additional payment of ₹2200 in addition to ₹4165 paid for Storm connection for bringing fibre
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Bharath kumar (@PVBharath14) reported@ACTFibernet ticket number is SR10159755196872. Kindly resolve the issue and install the router today
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Lakshmi (@itsblissfulme) reported@ACTFibernet Issue with Battery . Replacement required By ACT on the junction box and no one from ACT has resolved it for last 1.5 months.
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nikhil reddy (@NikhilReddy_G) reported@r4ttl3r_r6s @ACTFibernet damn usually ACT always delivers, been on it for like 7 years and no issues. unfortunate
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Real gamers (@Realgamers20) reported@johnygoldan @ACTFibernet @bada_paww please never go for Actfiber connection....its is the worst service i have ever seen
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Lakshmi (@itsblissfulme) reported@ACTFibernet The frequent disconnection problem continues to persist. This doesn’t seem to be a router issue as ACT temporary router was installed and still continues to be a problem
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Sam (@samsushi_roll) reported@ACTFibernet I needed help five days ago and you guys said someone will get in touch with me and that hasn't happened yet
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Real gamers (@Realgamers20) reported@karthikshingte @ACTFibernet @bada_paww please never go for Actfiber connection....its is the worst service i have ever seen
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Preeth Walser (@preethwalser) reported@ACTFibernet Forget it. I waited till 3pm yesterday, I didn't get any update or call. I called up customer care and raised a request for disconnection. By yesterday evening, got airtel broadband up and running within 2hours. Bye ACT. I was patient but there was 0 communication from your end.
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Dinesh Ajinkya (@ajinkya_dinesh) reportedThanks to @ACTFibernet ..@ActfiberC .. I never had a peaceful connection with you guys!. You make sure I call you every month and complain about my internet not working ! I should be getting the best customer award and I dont get any compensation in return.
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Lakshmi (@itsblissfulme) reported@ACTFibernet Did not expect this from your firm. Been over a month and issue stands in resolved
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akhil vadiyala (@akhilvadiyala) reported@ACTFibernet pathetic service. Logged ticket SR10159633458522 two days back only to see it closed TWICE without proper resolution.
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