ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 31
Hyderabad, TG 18
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pavanamar554 Pavan (@pavanamar554) reported

    @ACTFibernet Internet not working since morning. I have raised a complaint and ETA is 9 pm today and time is 9 30 pm. Please restore internet by tomorrow morning 8 am . We have to work from home. I know there is issue going on but still make sure it is restored. Check DM.

  • muditdubey2 mudit dubey (@muditdubey2) reported

    Absolutely the worst customer service from @ACTFibernet. Zero accountability, no proper resolution timelines, and endless false promises. Paying for internet I can’t even use—what a joke. #WorstService #DoBetter

  • Mayank_Bedi24 Mayank Bedi (@Mayank_Bedi24) reported

    @ACTFibernet Pls refund amount for 3 /4 days of no internet. No service. This is very frequently happening

  • nirudhuuu anirudh (@nirudhuuu) reported

    @ACTFibernet after talking to 8 immature customer service reps at ACT i got connected with one person who understood the issue and has collected the details from me. you guys are the shittest service provider that can ever exist on planet earth. one simple issue neither your on-field engineer nor your disconnection department is unable to understand. 1. junction box from which the internet is sourced has been turned OFF for many days now and this outage has been happening since July, 2025 2. Engineer who came to check has confirmed that they cannot do any fix for it and I have to wait until the building owner where juction box is kept agrees to switch ON the power 3. Engineer declined from shifting the connection saying there is no other option for me and I have to continue with this degraded service 4. Customer service representatives hang up and go silent when I show the reality and tell them the facts 5. Disconnection department has been closing the ticket requests without taking confirmation from me assigning it back to engineers to solve it. A/C No: 101712783678 if I don't get a refund for my pre-paid service which is being getting a degraded output then you shall next be getting call from my lawyers

  • mohitgupta_0303 Mohit Gupta (@mohitgupta_0303) reported

    @ACTFibernet 2 days have passed, only automatic bot replies is what as a customer I received.

  • mohanramuk19 mohankumar (@mohanramuk19) reported

    @ACTFibernet was the worst network provider of all network was down atleast 4 days of a month. No response from the team. Worst to the core. Never go with @ACTFibernet. #networkissue #networkdown #worstservice

  • mmlsenthil LFC YNWA.... (@mmlsenthil) reported

    @ACTFibernet @trai I don't see any update or issues resolution yet. It's been 11 pm still issue prolongs

  • taksh1994 Tarkeshwer Gaur (@taksh1994) reported

    I am so much frustrated with your services @ACTFibernet @ACTFibernetHYD @LeaderAzizBhai1 with SR number SR10176721279034. The ETA was given yesterday night by customer support is morning 9 AM today and now the ETA is showing tomorrow morning. No one came and fix this. #actfiber

  • rajendrarathod6 rajendra rathod (@rajendrarathod6) reported

    @ACTFibernet I was informed via SMS that service will be restored in 3 hours. No Internet till now. What the hell is happening. Fix it now my work is being impacted

  • nausaat N9 (@nausaat) reported

    @serish @ACTFibernet cable cut, Internet down from 14-Aug 5.30pm till 15-Aug evening 7 pm. Manikonda

  • vallala1952 vallala10 (@vallala1952) reported

    @ACTFibernet poor service, it’s been a day Internet stopped working and not resolution at *** Uppal zone Hyderabad

  • sidhu_6921 Siddanth Reddy (@sidhu_6921) reported

    @ACTFibernet internet is off due to technical issue. It isn't restored for the entire day. I have lost all of my working hours with this issue. No technician is responding on this.. who's going to answer this now? DM me

  • I_Tony_stark_30 Tony Stark (@I_Tony_stark_30) reported

    @ACTFibernet Already damage has been done. Please make sure your staff gets adequate safety measures followed while making repairs. Because they're one of the biggest pillars.

  • bhrath_kumar Bhrath kumar (@bhrath_kumar) reported

    @ACTFibernet No internet from morning. Heard that cables are cut. How many days will it takes to recover? Due to bad weather @airtelindia also unable to connect via Hotspot. Seems like you are forcing us to go office and work #kukatpally #hyderabad

  • komsN komal (@komsN) reported

    Hey @ACTFibernet, it’s been over 10 hours since I raised a service ticket & there’s still no resolution or update. This is unacceptable, especially on a weekday when connectivity is crucial. Please fix this ASAP.@ACTFibernetHYD

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