ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 69 |
| Chennai, TN | 32 |
| Hyderabad, TG | 20 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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himanshu ranjan
(@hranjan03) reported
@bada_paww @ACTFibernet could you please provide input publicly what you have done on SR10266064887284. My internet is stopped from last one week and still there is no support from you team. Finally I requested for disconnection request without current/last month payment
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Anilkumar
(@aniladepu18) reported
@ACTFibernet @ACTFibernetHYD Dear team, I have been facing internet access issue since morning , I have tried to contact local executive and technician who have installed the Act Fibernet Wi-Fi through phone and WhatsApp but there are was no response from them. Pls do needful.
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jafarsathik
(@002jafar) reported
Yes @ACTFibernet gives worst service. In this WFH days taking customers for a ride. Instead of resolving, they close the ticket one sidedly. Customer care centre is highly provocative they damn care for customers.
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Ravikishore Dammalapati
(@Dam1Ravikishore) reported
One of worst service is @ACTFibernet in Vijayawada using the service almost in year and logged multiple request for router box battery backup when the power goes and always request closed with out resolving the issue. My a/c no: 105633029756
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Abhishek..
(@Abhishe95922388) reported
@ACTFibernet My internet isn't working since the day it's installed. DM you the registered mobile number Can I get this thing up n running please, it's been 4 days I'm facing this issue.
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R Ashokchandran
(@r_ashokchandran) reported
Hello brothers and sisters of our country, I am customer of @ACTFibernet internet connection for 4 years and I had raised a repair ticket by calling the @ACTFibernet support number. The customer support said the support technician will fix it by 11th October, it is not fixed yet
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himanshu ranjan
(@hranjan03) reported
@DanushKanchi @ACTFibernet could you please provide input publicly what you have done on SR10266064887284. My internet is stopped from last one week and still there is no support from you team. Finally I requested for disconnection request without current/last month payment
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Nirupama Subramanian
(@tallstories) reported
Dear @ACTFibernet @chennaiactfiber pls help me disconnect my service. Cannot get through to your customer helpline either on phone, WhatsApp.
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himanshu ranjan
(@hranjan03) reported
@ACTFibernet @bada_paww could you please provide input publicly what you have done on SR10266064887284. My internet is stopped from last one week and still there is no support from you team. Finally I requested for disconnection request without current/last month payment
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Aj
(@anu_jain2903) reported
@ACTFibernet They are befooling their customers by taking money from them and not doing anything after that. I have been an ACT customer for last 7 years. I have never received such pathetic service. If my money is not refunded immediately I will have to take severe legal action.
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Mohit Pandey
(@Mohit1604) reported
@ACTFibernet I believe I got cheated by one of your sales call. It's been 4 days and I am not getting any response after completing my payment. I raised issue to Nodal officer and Appellate authority in this matter. Requesting you to kindly look into this.
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AK FAIJAS
(@Faijas14861346) reported
Worst internet service provider, within 2 weeks I have faced around 4 to 5 time of No internet issues @ACTFibernet
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Mani Rajesh
(@Rajeshinbaraj) reported
@ACTFibernet We register complaint 24 hours back. Still no one attend the issue and no response for our phone call. Account no 102588723227 and Service Request No: SR10266092519804.
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himanshu ranjan
(@hranjan03) reported
@ACTFibernet @DanushKanchi @ACT Fibernet - could you please provide input publicly what you have done on SR10266064887284. My internet is stopped from last one week and still there is no support from you team. Finally I requested for disconnection request without current/last month payment
-
himanshu ranjan
(@hranjan03) reported
@DanushKanchi @ACTFibernet ACT Team - could you please provide input publicly what you have done on SR10266064887284. My internet is stopped from last one week and still there is no support from you team. Finally I requested for disconnection request without current/last month payment