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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 54
Chhindwāra, MP 21
Hyderabad, TG 47
Jaipur, RJ 4
Madurai, TN 1
Chennai, TN 26
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    @ACTFibernet This is exactly the problem. Your public assurance said “all general calls”would stop immediately,yet the calls continued repeatedly even after this statement.The attached call logs in the dm are from AFTER your tweet. The contradiction is unacceptable has only added more stress

  • ThrowawayAug25
    360 Degree India (@ThrowawayAug25) reported

    Dear @ACTFibernet 24 hours to fix an internet outage in Bangalore, the so-called Silicon City, is embarrassing. Shouldn’t the SLA be 6 hours or 12 hours at the max. Honestly you should learn from BESCOM on resolution timelines.

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet Any update???? This is pathetic service

  • lalamishra4
    lalatendu mishra (@lalamishra4) reported

    @ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769

  • santoshone544
    Santosh Kumar (@santoshone544) reported

    @ACTFibernet #rcbvskkr #hyderabad Never ever go with @ACTFibernet since it got worst internet service in Hyderabad and its staff is worst they cant even refund your amount after one month, shameless people

  • silvious_w
    Rajeev W. Silvious (@silvious_w) reported

    @ACTFibernet this Fibernet looting money from customer that’s it ….no prior intimation about the subscription and charging unnecessarily.

  • thorfinnn1111
    revealing the area (@thorfinnn1111) reported

    @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

  • killuanaren
    Narendar (@killuanaren) reported

    @ACTFibernet Still not resolved, great work 👏 really appreciate for your pathetic service

  • pradeepkenny
    pradeepkenny (@pradeepkenny) reported

    @ACTFibernet Hi @ACTFibernet whether you will address this issue or going to reply the same stating concerned team is looking

  • nizamuddin880
    Nizamuddin Hyder (@nizamuddin880) reported

    @ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.

  • ShahabuddinLko
    S.Ahmad3099 (@ShahabuddinLko) reported

    @ACTFibernet Dear Team, My internet connection has not been working for the last 2 days. Due to this, I am facing a lot of inconvenience in my work and daily activities. Kindly check the issue and resolve it as soon as possible.

  • Preethammech
    Vpr (@Preethammech) reported

    @ACTFibernet 108332342967 My connection is not working for the last 10 days. No update, no progress on the ticket. Now I received a message saying account is deactivated. Plz give a call back and give clarity on the progress.

  • cinemaa_Tamil
    Tamil Punch Dialogue (@cinemaa_Tamil) reported

    @ACTFibernet They created new ticket for port issue... SR10380287209032 Please resolve at the earliest

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    @ACTFibernet Call me anytime before 8 pm , but solve the issue ... already had a long call with your customer care and billing teams who have denied service even after avknowleding that the service fault at company end

  • pelanebaat
    Pelane Baat (@pelanebaat) reported

    @ACTFibernet Hi this is sorted. But it's really silly that I had to call your guy so many times and he didn't even have the basic courtesy to reply back with any resolution or even take care.

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