ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 87
Chennai, TN 35
Hyderabad, TG 26
Coimbatore, TN 4
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sandeep_chettry Sandeep Kumar Chettry (@sandeep_chettry) reported

    @ACTFibernet One of your local technical support was extremely impolite and unprofessional when resolving a ticket I had raised. He continued to close a ticket even when it wasn't resolved. Ticket # SR10165733364554. Please teach him to be respectful when he talks to any customer

  • Imtiyazyaz Imtiyaz ali (@Imtiyazyaz) reported

    @ACTFibernetHYD @ACTFibernet Frequent disconnection, no proper resolution. Since there is no alternative Near my home I have to compromise with such service, its a Monopoly, it will fall.

  • karthikumarbs Karthik Kumar B S (@karthikumarbs) reported

    @ACTFibernet Not able to complete my request for relocating my fibernet connection because of some tech issue at your end. Kindly assist to get my account shifted.

  • shameem74 mohamed shameem khan (@shameem74) reported

    @ACTFibernet again internet not working SR10265744182514. Work is getting affected please look into it in priority. 5th time in 1 month

  • vinayvins66 Vinay Kumar (@vinayvins66) reported

    @ACTFibernet Hey Team, I have raised internet issue in the morning and I am working work from option if internet is not working here, do I take leave because @ACTFibernet service not provided when I needed ? Then why Bill gets generate on the time, it should extend one day

  • ditturam Son of RAM (@ditturam) reported

    @RavindranReshma @ACTFibernet Dear Act team, we have raised a request and ur team has updated wrongly even after giving correct proof. We have to reopen the SR twice but till now it's not been done. Why we have to go through this because of ur negligence? Pls do it and let me know if u need any help.

  • satijagk1 Girish Satija (@satijagk1) reported

    Broadband problems every fifteen days. @ACTFibernet

  • Rama9100142 Rama (@Rama9100142) reported

    @ACTFibernet @hellowhois001 Worst Service by @ACTFibernet

  • RVrukshala Ramcharan Vrukshala (@RVrukshala) reported

    @ACTFibernet @ACTFibernetHYD just one hour back your agent has gave a wrong commitment that u will get a call from TL within 1hr but till now I haven't received a call or message from ACT FIBERNET. This is very bad experience with ACT. Agent name: Sudheer TL name: Venkatesh

  • RakshitSagar1 Rakshit Sagar (@RakshitSagar1) reported

    @ACTFibernet @ACTFibernetHYD no internet at my place since two days. I opened a ticket SR10165727985004, yet no response since then. Do let me know if I need to switch to another service provider.

  • Narayan71420020 Narayana (@Narayan71420020) reported

    @ACTFibernet Can you process the shifting request? It's been 10 days since the request was raised and not processed? Calls to your support team, field engineers are not helpful

  • mahfoozahmad Mahfooz Ahmad (@mahfoozahmad) reported

    @ACTFibernet Your service forced me to use the foul words. If you will provide good service then I will not use foul words otherwise I cannot stop. When did I start foul words? When I am not getting any response. One of the biggest cheats you are. You committed 150MB and getting only 30 MBPS

  • Rama9100142 Rama (@Rama9100142) reported

    @ACTFibernet @hellowhois001 Worst service..

  • RVrukshala Ramcharan Vrukshala (@RVrukshala) reported

    @ACTFibernet @ACTFibernetHYD just two hours back your agent has gave a wrong commitment that u will get a call from TL within 1hr but till now I haven't received a call or message from ACT FIBERNET. This is very bad experience with ACT. Agent name: Sujith TL name: Venkatesh

  • brahmmajoshi Sridhar Joshi (@brahmmajoshi) reported

    @ACTFibernet Given the frequent outages, looks like I have to change my broadband service provider soon.

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