ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 59 |
| Chennai, TN | 30 |
| Hyderabad, TG | 17 |
| Mumbai, MH | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mahesh Rembal
(@maheshrembal) reported
@ACTFibernet disgusting service. Fooling from last 2 days. Whenever calls to the service engineer, he says call tomorrow, and his tomorrow never comes. @Sunderraju57 exasperated with your team.
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Bharadwaj
(@KnlNitin) reported
@ACTFibernet Are you stupid or brain less,, This is all happening because continuously you are bothering me by your text you dumb,, stop sending text get no abusive words.
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Kavitha Subramaniam
(@Kavitha57322280) reported
@inigo_vignesh @ACTFibernet It's been 2 days for me !! And the service care people are giving rude replies and not giving any contact of technicians.
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Vishnu
(@bootvm) reported
@ACTFibernet SR10866691164915 has been closed without any resolution again.
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divich
(@attitude463) reported
@ACTFibernet Hai its was not working from yesterday evening and we have office please let us know if it will be done as soon or we have other options as well to change with just 1000 rs onmy will get immediately
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Sundar G
(@SunOfGan) reported
@ACTFibernet Again same problem
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naga ashwin
(@ashwin_naga) reported
@ACTFibernet no internet connection since past 6 hours . Your technical team is unable to solve the issue and extended the eta to tomorrow 7.30 pm. Please fix it ASAP
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Rahul Pandey
(@Panther7391) reported
@ACTFibernet may i cut my connection or break your main switche boards ? Every day i am making complaints but without doing anything they mentioned ticket closed. Every month pay full amount and after that this kind of service. Shame on you act team. @ACTFibernet .
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Prajwal
(@Prajwal06214172) reported
@kishore14308 @ACTFibernet Not seen any slow internet and customer support like @ACTFibernet .
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sumedha
(@sumedha05) reported
This to update senior of @ACTFibernet they have pathetic service since 24 hrs our internet is down and no update.they don't work after 7 @ACTFibernet worst dealing Complaint no SR11066685737744
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divich
(@attitude463) reported
@ACTFibernet @ACTFibernetHYD not getting internet and case raised need immediate resolution as getting frequent disconnections. . Account Number is 101645567011 and ticket number SR10166697876354
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naga ashwin
(@ashwin_naga) reported
@ACTFibernet You don't even know my location and customer ID or mobile number how will u help ??
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sayyad danish
(@sayyadardanish) reported
@ACTFibernet you generated the bill without my consent and not accepted the same. When asked by emailing the proof of the bill you kept mum for 1 week. How disgusting and non-professional is your service department.
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Avinash
(@avynashh) reported
@ACTFibernet I could login to my account. I got a message like "It's not a registered mobile number". I couldn't contact ACT customer care. I have an internet outage for 6 hours now
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divich
(@attitude463) reported
@ACTFibernet I have raised complaint yesterday but till now issue not resolved and we have office work at home and if disconnected these many hours how we can work use ur service