ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 61 |
| Chennai, TN | 30 |
| Hyderabad, TG | 20 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Agarwal
(@gaurav1122333) reported
@ACTFibernetHYD @ACTFibernet Dear sir, Bad service again down help urgently
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Nagaraj
(@10ak1a0426) reported
@ACTFibernet - Why don’t you resolve issues permanently ? Worst and stupid services
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Tabrez Nasar
(@TabrezNasar) reported
@MousumiMajoomd1 @ACTFibernet Same issues with me .... big time... Been a client of Act ever since it started in Hyderabad. I have decided to move to Jio Fiber which will be much cheaper too! Go for it.
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Hamed Farooqui
(@farooqui_hamed) reported
@ACTFibernet @raghavgururajan Worsts service
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Abu
(@DRealAbu) reported
@ACTFibernet has no idea as what I am going through because of this disruption, my local area provider is far better than your services. No response to my tweet sent in the morning and still waiting for the fix really #poorcustomerservice
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Naveen
(@Naveen88864981) reported
Never be a part of the fraud Internet company like @ACTFibernet.They just want the customer anyhow after that no response. If u raise complaint , if resolve as they said but didn’t get resolved in actual @airtelindia @Balamalladi13
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Partha
(@aerrtha) reported
@ACTFibernet your internet is down?!
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Pooja Kulkarni
(@PoojaKu36039245) reported
@ACTFibernet Their service is pathetic. Frequent disconnections. My net is not working since last Saturday. When I call their customer care, they get away with some flimsy reason with no solution. Imagine the work getting hampered during WFH. Request you to look into the issue asap
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Sanjay Bharti
(@asbharti27) reported
@ACTFibernet I am facing issue with internet, I have complaint many more times but problem is still going on so please try to resolve my internet problem as soon as.
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sathya
(@rock_star227) reported
@ACTFibernet why you guys take so much time to resolve the network issue. From morning i am not getting network and not able to work. While giving connection you take two or three hours but takes more time to resolve the network issue.
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vaishnavi
(@Vaishnavi_M_R) reported
@ACTFibernet -waiting in the call for atleast 15mins. I have been working from home for a while now. An entire day goes without internet. How is the work suppose to go on. There is absolutely no point in getting this network. I have used BSNL for over 7 years, never faced such-
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shankar ae
(@shankarchn1) reported
@ACTFibernet I have raised a ticket for slow speed which is open since yesterday and crossed ETR. Shudnt this be addressed faster as it is impacting streaming of channels? Literally clocking when seeing videos
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Rajesh kumaR Giri
(@rajesh31giri) reported
@ACTFibernet @Naveen88864981 Hi this side Rajesh, I don't want ACT and I already raised a ticket to close my act connection on 15 of Sep, but this ACT Company completely stop my services before one day on 14 Sep, who is responsible for my one day loss, and the customer service is completely bad, with service
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vaibhav srivastava
(@iamsrivaibhav) reported
@ACTFibernet De-installation of my router has been done almost 4 weeks back. Still waiting for my refund which is claimed to be reimbursed within 1 week of de-installation. Kindly help in this regard.
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Paul Samson J C
(@jcp_samson) reported
@ACTFibernet Worst customer service ever, was put on hold for 30 mins and just disconnected call. You guys only follow us till we pay you, then nothing matters.