ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 59
Chennai, TN 30
Hyderabad, TG 17
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • hanwar444 Anwar (@hanwar444) reported

    @ACTFibernet @ACTFibernet why the ticket was closed without any suitable resolution? Shame on you!!!

  • Pradeep_devx Pradeep (@Pradeep_devx) reported

    @ACTFibernet now we can't send even an email to act fiber abt internet issues. Customer care is mostly robotic and won't connect to human agent. I guess not paying the bill is the only option for these fellows who don't provide internet even after taking advance rental. #actfiber

  • gurshma Gurumanickam (@gurshma) reported

    @ACTFibernet Pathetic service! 6 months of intermittent disconnections, multiple tickets raised, zero resolution. Engineer promised switch replacement today, never showed up, not even answering calls. #SR10377229431954. 12 years with ACT, last year has'en the absolute worst!

  • Ragini_65 Ragini (@Ragini_65) reported

    @ACTFibernet @ACTFibernet kindly address the issue

  • BitlaKu1 Bitla Praveen Kumar (@BitlaKu1) reported

    @ACTFibernet In my area net working but in my Home it's not working still no one came for checking I will go to Airtel fiber I don't want to act fiber very poor service not use the act

  • santu0500 Santosh Kumar Singh (@santu0500) reported

    @ACTFibernet Account 101751341095, SR10177220720104. Worst service — 72+ hours down, no technician contact, no resolution. Escalate now and provide an RTO within 2 hours. #Outage #WorstService

  • kinngsandeep Sandeep (@kinngsandeep) reported

    @ACTFibernet @ACTFibernet is DOWN again for second time this month. Why????? on Workdays. PLEASE FIX AT EARLIEST. #NeverCompensate for downtime

  • LalluAlok Alok Lallu Rocky (@LalluAlok) reported

    @HathwayBrdband Everyday downtime and doesn’t browse at all I can’t work or use it on my tv it loads even in 360p quality Pathetic service and I can’t talk to any person on call and diva is horrible I will Shut down your services I will better shift to @ACTFibernet

  • Murthy__CR Murthy (@Murthy__CR) reported

    @ACTFibernet I’ve run out of patience. Please disconnect my connection and issue a refund.

  • AzharAzhar4u Azhar Hussain (@AzharAzhar4u) reported

    @ACTFibernet @ACTFibernetHYD it has been over 7 days and no response yet. What a pathetic service

  • ajaygill5785 Dunker (@ajaygill5785) reported

    @ACTFibernetHYD @ACTFibernet Pathetic service.

  • SrikumarBaggri Srikumar Baggri 🇮🇳 (@SrikumarBaggri) reported

    @ACTFibernet SR10177254547164 call centre ddnt connect text chat only bot what’s the issue who will address internet not working !

  • venkatrams Venkat Ram Reddy (@venkatrams) reported

    @ACTFibernet Is there any ongoing issue in Bharath Nagar-Hyd (500018)? Since yesterday the Internet is on and off continuously. I am working from home and couldn't able to work.Please fix the issue asap. SR10177245242354

  • harishpsp harish (@harishpsp) reported

    @ACTFibernet Such a pathetic customer care. Tried to call customer care 5 times now .. no one responds properly

  • harishpsp harish (@harishpsp) reported

    @ACTFibernet internet is not coming from 2days. SR10977235441834. You are continuously changing the resolution date and time. Expecting better work from you

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