ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 35 |
| Chennai, TN | 22 |
| Hyderabad, TG | 9 |
| Visakhapatnam, AP | 2 |
| Pune, MH | 2 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
He-Man
(@marcel4Ross) reported
@ACTFibernet How much time will you take more to resolve the issue? What is the current status?
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Pavan Yennampelli
(@pavan527) reported
@ACTFibernetHYD @ACTFibernet SR10161632400110 new internet connection activated but cable connection was not given properly no internet for us even the connection is activated. The service engineer is not responding.please cancel the connection and refund our amount
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Rakesh Pal
(@RakeshP74571387) reported
@ACTFibernet act care is not solving my issue it's been 27 hrs complained yet no technician came, this is very bad service
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Pawan
(@it_s_pawan) reported
@ACTFibernet It's been only 9 days I got my connection from you guys and the first promise was there will be no internet fluctuations. My wifi is showing no internet since yesterday! No proper response from your team and I don't even know what is the issue! It's wfh! Fix it plz!
-
Vinu
(@Vinu14191419141) reported
@ACTFibernet do not believe ACT, from past 1 week no resolution for my issue. They will take power our home but they don't give discount. Worst customer service. Don't believe @ACTFibernet and don't give power to ACT from our home. I should get power discount.
-
Nikhil Makwana
(@nikhilhmakwana) reported
.@ACTFibernet I am really surprised with the sales after service. My ACT Internet connection is not stable from the day it's installed. And from a week connection is not functioning. #ShameonYouACT for pathetic Sales After Service.
-
RKumar
(@k_ravi_k) reported
@ACTFibernet @ACTFibernetHYD requested to shift my Broadband connection to new House on 30th August after completing KYC Trying to submit the request again, but website timing out now Seeking possible help which is required for Online Classes/Work
-
Kyungmin
(@Kyungmi58598373) reported
@ACTFibernet I feel this is one of the worst internet service. I made a shifting request recently it took 5 days and later on there was no connection for 2 days and from yesterday my wifi is not working,when called the executive they do not respond. Disgusting @ACTFibernet Vizag
-
Kushal Nagaraj
(@nagaraj_kushal) reported
@ACTFibernet Get it fixed ASAP, I am in loss of pay because of you, 2 days worth salary I am not getting because of your internet issue
-
Sanjay Bharti
(@Sanjayb07024847) reported
@ACTFibernet my internet is not working till now while network team just visited my location, they were telling I have to talk with customer care but your number is every time showing busy
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Dheeraj reddy
(@kreddydheeraj) reported
@ACTFibernet Issue resolved one of your Act Representative Mr. vamsi has resolved the issue. Five star rated service by him.
-
Subrahmanya Hebbar M
(@subrahmanyah) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet your support is getting worst day by day. In support industry improving service and reducing downtime time is important. @ACTFibernet you are moving other direction which will push to see other internet options #SR10261642983612
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SudhanshuGupta
(@sudhanshu1991) reported
@ACTFibernet it's been more than 3 days since i raised a complaint regarding the internet not working. Still, you people are not able to fix it. Pathetic service.disappointed,
-
Phanindra
(@Phanindraatla) reported
Worst Customer service and unprofessional way and no response of attending shifting requests in Visakhapatnam and it takes ages for them to hear a customer and seriously considering for changing to other better service providers by @ACTFibernet @actfibernetvizag @ACTFibernetHYD
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mskalyaniyer
(@mskalyaniyer) reported
@ACTFibernet Kindly help me with internet issue, this is really frustrating. From yesterday evening there is no internet, kindly help asap