ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 73
Chennai, TN 39
Hyderabad, TG 32
Coimbatore, TN 4
Lucknow, UP 4
New Delhi, NCT 2
Mumbai, MH 2
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Ahmedabad, GJ 1
Mohali, PB 1
Gurgaon, HR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • madhanvs madhanvs (@madhanvs) reported

    @ACTFibernet : Act please act to resolve the issue. SR10176813269144 Dear customer, it's taking longer than expected Revised timeline is 26-Aug(DD/MM) 19:30 to 21:00. 27-Aug(DD/MM) 19:30 to 21:00. 28-Aug(DD/MM) 19:30 to 21:00. 29Aug(DD/MM)

  • KK_Kishor315 Kishor Kunal (@KK_Kishor315) reported

    @ACTFibernet I have requested a new connection on Thursday morning, I paid and submitted the documents which also got verified and completed and I was told that the setup will be done on Friday, but I don't have any clue now. The customer care team is also not helping here.

  • ibharatreddy Blast Reddy (@ibharatreddy) reported

    @ACTFibernet Hey bossdk , still issue not resolved It’s been 2 weeks mf

  • amitkd24 Amit (@amitkd24) reported

    @ACTFibernet I dont have internet since 7 days at home, and act doesn't even bother to contact or get ths issue resolved. Worst Company ever

  • madhanvs madhanvs (@madhanvs) reported

    @ACTFibernet Do you guys act!!! #actfiberpleaseact Daily Status Update: SR10176813269144 Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 26-Aug(DD/MM) 19:30 to 21:00. 27-Aug(DD/MM) 19:30 to 21:00. .29-Aug(DD/MM) 19:30 to 21:00 30-Aug🙏

  • Mahi862 Mahi86 (@Mahi862) reported

    @ACTFibernet will go to consumer court it's more then a week now and no response from any technician been a customer since 2015.. it's time to move on just refund the amount.worst service @JioCare

  • Kiran20933891 Sai Kiran (@Kiran20933891) reported

    From past 5 days the wifi is not working and I am trying to call @ACTFibernet toll-free number. I'm unable to contact anyone from @ACTFibernet u kept ur phone lines busy I hope you will solve the issue ASAP If we don't pay our bill in time u will charge extra Such a careless 🤷🏻

  • jyotirmaimahap1 Jyotirmai Mahapatra (@jyotirmaimahap1) reported

    @ACTFibernet I logged a complaint at 4 PM and it’s 9 PM now with no update. Repeated follow-up calls go unanswered. This recurring issue disrupts my office work and is extremely frustrating. If this continues, I’ll be forced to discontinue my connection.

  • Infin_Monkey Renewable Fossil (@Infin_Monkey) reported

    @ACTFibernet 7 days of no internet. 6 days after raising a ticket no one responds. The guy whose number your app gives won't even lift calls. Pathetic sevice. All other networks in my area restored service.

  • iamchayasutra Sougata Mishra (@iamchayasutra) reported

    Since 5 days no response from @ACTFibernetHYD .There is no internet since 5 days and no one responded properly .This has bound me to shift to Airtel broadband . You are loosing customer in this way. @ACTFibernet very bad

  • warrior047 Harry (@warrior047) reported

    @ACTFibernet What is your working email id? Every email u mentioned on website is being blocked and my emails are not going through. I have raised a disconnection request. I need your support in full refund. Extremely dissatisfied with such so called support and service

  • acayogi Yugandhar Yadav (@acayogi) reported

    @ACTFibernet Atleast cancel it and refund, I will shift to another network

  • PrajithPS Prajith P.S (@PrajithPS) reported

    Hey @ACTFibernet, of late ur connection has frequent disruptions affecting entire housing society & resolution timelines r ridiculously long. Internet disconnected today morning & ur service support personnel confirms fixing it by tomorrow evening!!! Will you refund our bills?!

  • kk4526 kiran kumar (@kk4526) reported

    Hello @ACTFibernet @ACTFibernetHYD, Ticket ID: SR10176813925584 Could you please let me know how many more days it will take to resolve this issue? It’s been extremely frustrating and inconvenient. #internetdown #PoorService

  • Dr__PiedPiper Hemnath Reddy (@Dr__PiedPiper) reported

    @ACTFibernet SR10176814252664 Regarding the above complaint the issue is not yet resolved from 6 days. Is there any chance that u resume ur service today or else please cancel my subscription and refund!!!

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