ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 54
Hyderabad, TG 42
Chennai, TN 34
Sūrat, GJ 5
Lucknow, UP 3
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mumbai, MH 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1
Delhi, NCT 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iamgyanendra Gyanendra Narayan (@iamgyanendra) reported

    @ACTFibernet Mr. Bala Malladi, your customers service is incompetent and waste. They are not able to resolve a simple request of refund. Are you so bankrupt that you can't refund my Rs.1800???? I have called 10+ times to customer service without any resolution.

  • pratap7886 Chowkidar Pratap Shinde (@pratap7886) reported

    @ACTFibernet Hi, today i have raised a ticket for shifting connection. Ticket# SR10163658948274. I just received a call from technician and later received message as ticket successfully closed. This is least expected. Worst Service.

  • subhash_k_jha Subhash (@subhash_k_jha) reported

    @ACTFibernet I disconneced my Act connection in October. Service request was raised on 2nd October for router collection. Till now no one came and a bill has been generated because of this. Is it my fault that no one is coming for router collection.

  • astla_wistla Talla saikumar (@astla_wistla) reported

    @ACTFibernet It’s been two days we don’t have internet connection. Do we need to beg for the connection? Why are you playing with customer time and money? Can’t you provide the proper connection ? Isn’t your responsibility?

  • 28_arj Arjun (@28_arj) reported

    @ACTFibernet Really a poor service, again internet is not working.. @PMOIndia

  • mbala68 Balasubramaniam M (@mbala68) reported

    Has @ACTFibernet become indifferent to customers. This will spell doom for them. AS a customer for 8 years, I find this difficult to digest.@GoI_MeitY, @PMOIndia

  • vrmkalluri Venkata Kalluri (@vrmkalluri) reported

    @ACTFibernet when I request a new connection, your representative has come with in one hour, but when I raised internet issue they did not come even after a day. Pathetic service

  • Keerthi61588931 Keerthi K (@Keerthi61588931) reported

    @ACTFibernet were and when they refunded my money who resolved my issue Iam not aware of this is new Fraud activity guys please be aware and keep yourself safe as before paying any money to this organization they give all big promises post which they don't even bother themselves

  • mbala68 Balasubramaniam M (@mbala68) reported

    @ACTFibernet Thanks for the call back. Not sure why it took so llong to call back! Hope the issue gets resolved soon

  • inigo_vignesh Inigo Vignesh (@inigo_vignesh) reported

    I am using @ACTFibernet and recent days I am facing regular connectivity issue and I missed lot of important meetings. Sometimes the issue persist for full day. Do I get my oneday salary as a compensation form ACT? is there any leagal way to deal this ? @jagograhakjago

  • Tulasi53047403 Tulasi (@Tulasi53047403) reported

    @ACTFibernet I am not ready to make payment if u dnt resolve my issue..without I received otp how that is activated.?

  • DasiSunil Sunil Dasi (@DasiSunil) reported

    @ACTFibernet Yesterday I received a call for assistance with a followup call that my request is understood and changed. Today while making payment I see that issue is not resolved. I do not understand how you guys keep doing same thing every single time.

  • RoshanCRock Roshan Choudhary (@RoshanCRock) reported

    @ACTFibernet But you guys are giving this worst experience.

  • arun_leo7 Arun Kumar (@arun_leo7) reported

    @ACTFibernet Hello waste ppl out there! Are you guys blind aswell? Coz you are not looking at the issue.

  • RoshanCRock Roshan Choudhary (@RoshanCRock) reported

    Hey @ACTFibernet why you guys are making false commitment? From last 8 days,we are not able to get new connection You guys are forcing us to switch to higher plan and then also not giving connection, Very Bad and Monopoly business policies

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