ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 70 |
| Chennai, TN | 42 |
| Hyderabad, TG | 33 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SALAAR REBEL 25
(@Shahul_Salaar) reported
Hello @ACTFibernet i requested for Shifting my connection to new Place 1 month ago where i have changed recently but your Team here are very rude Not working not doing the job or not giving a required info about why they're unable to do
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AnveshSoma
(@anveshsoma) reported
@ACTFibernet facing internet issues raised a service request #SR10166190801714. The promised time was 2pm today..No clue where it is , no update, no calls from technician. Pathetic service..will shift other internet services if it doesn't get resolved today!
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Ahibaran Singh
(@ahibaransingh22) reported
@ACTFibernet The services of fibernet are still not in order and nobody from ACT has visited to restore the service at my residence. This very bad practice that after last week since you posted a message that Problem has been resolved just a false. The grievances still exist .Mob:9415094997
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Kranthi Kiran Battu
(@KranthiKiranBa4) reported
@ACTFibernet Very very worrest service ,,minimum common sense is not there to Customer service team,dont know how to talk with Customers, my problem is not solved from two days , ACT FIBERNET HYDERABAD, please don't refer @ACTFibernet
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Sankaranarayanan
(@sankar1987s) reported
@ACTFibernet 500009 pincode facing internet outage since last 1 hour. Please check ASAP. No internet.
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santoshchauhan
(@santoshchauhan0) reported
Thank you for your patience. We sincerely regret the inconvenience. Please be assured that we are working towards resolving this at the earliest. Your ticket number is SR10166192310624 . @ACTFibernetHYD @ACTFibernet wt a worst net . 5 mins coming 5 mins going from last few days
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Sankaranarayanan
(@sankar1987s) reported
@ACTFibernet @ACTFibernet Any update on this. more than 12 hours the service is down.
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Vignesh
(@vickyvignesh681) reported
@ACTFibernet Hello Team,My Internet not working past 2days and ticket also raised and reopen today.There is a Problem in the box and the house Owner of the property they are not allowed to connect the line.Without internet in the festival session who can I manage
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Ujjwal Aneja
(@UjjwalAneja) reported
Dear @ACTFibernet do you have the same unresponsive support model on each platform? SR open since 02 Oct 12:24 PM. Still awaiting your Giga feasibility report.
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guruprasad.kr
(@guruprasad_kr) reported
Hi @ACTFibernet you guys are shameless beyond words. SR10266192488354 has been closed without resolution. I'm going to close the connection because your useless field employees are the most unprofessional bunch one can find.
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VBR
(@vbr217) reported
@ACTFibernet Not even 5min backup. Why ACT has become so horrible. Are u gng to sell Act to someone or is it given to 3rd party. Your ticket number is SR10266195508604 #actfibernet #act #switchtoairtel
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John Samuel
(@johnsaa) reported
@ACTFibernet I have no clue why the service has gone so bad. Is it because the customers have increased? We have been having frequent `no service`, and today is another day where your team closed the ticket without resolving the issue. Ticket number SR10366193129564 #actfibernet
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Dishok Tanik
(@TDishok) reported
@ACTFibernet been 3 days no internet.. your customer service is a disgrace.. no one has information wat's going on ground.
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K1NG CosmoPlayz ♛ 🇮🇳
(@CosmoPlayzYT) reported
Omfg 3rd internet outage this month It will only get fixed tomorrow.... @ACTFibernet ffs dude fix your issues Having to play on data only today ;(
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Balakrishnan
(@Balakrishnan06) reported
@ACTFibernet No one has been called me so far and the issue also not resolved. If it is not resolved within today, cancel my subscription with you and also i will definitely sue on you. This kind of fraud service should not exist in India which suck consumer hard earned money.