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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 74
Chhindwāra, MP 37
Coimbatore, TN 4
Hyderabad, TG 54
Visakhapatnam, AP 4
Vijayawada, AP 2
Chennai, TN 27
Jaipur, RJ 6
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Alwar, RJ 1
Kanniyākumāri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service

  • 94sahil
    Mohammed Sahil Akbar (@94sahil) reported

    @ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804

  • riceofsushi
    Haiku (@riceofsushi) reported

    @ACTFibernet It’s beyond frustrating. I have had the same issue twice in the first month of coming onboard. I am using @airtelindia wifi back home the last 3-4 years and such instances have rarely occurred. What are you doing wrong? @ACTFibernet

  • Avinash_ganapa
    huh! is it me (@Avinash_ganapa) reported

    @ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?

  • YashSsm
    yashwant singh (@YashSsm) reported

    @ACTFibernet @TRAI , I have filed a complaint against Actfibernet I am also not seeing any progress on this docket number #9413046.

  • bruce_not_wayne
    Vineet Chhabra (@bruce_not_wayne) reported

    @ACTFibernet my ticket is closed again and again Ticket SR10280485792024 I want to cancel the connection, not sure why your team is closing this ticket Pathetic customer support you guys have

  • kashipboyina
    kashipboyina (@kashipboyina) reported

    @ACTFibernet It has been almost 4 days, and the issue is still pending. We have checked your app, but there is no update available. I have also tried contacting your technician several times, but no one has answered the calls. This is not the right way to handle customer concern...

  • rmurali_k
    Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported

    Extremely disappointed with @ACTFibernet customer service. We requested an ownership transfer of our internet connection to my wife's name 3 days ago. The existing connection was disconnected immediately, but even after 2 full days, the internet service has not been restored.

  • Yoga7878
    Yogananda (@Yoga7878) reported

    @ACTFibernet I am facing issues with my act from last 2 days till now no one contacted me. 102652370926 this is my customer id. How long your ******* service team will take to resolve my issue ? It’s very worst service from act.

  • rajeshsah87
    🚩Rajesh (@rajeshsah87) reported

    @Airtel_Presence @ACTFibernet let's wait till tomorrow, if the issue gets resolved its ok or else I would like to avail your service.

  • TheJahangirAlam
    Jahangir Alam (@TheJahangirAlam) reported

    @ACTFibernet SR10280477582234. Last two days, the internet has not been working. Please let me know if the issue cannot be resolved today. I will switch to another provider, as their service is working fine in my apartment and their support is much better.

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported

    @ACTFibernet why can't u guys fix the issue .. internet itself is down now ...

  • SachinNJha
    Sachin (@SachinNJha) reported

    No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka

  • Gokusux
    Raghava (@Gokusux) reported

    @ACTFibernet Yeah, im brained enough to check the ETR and travk the ticket in the app. My concern is to fix it asap as i have a load of work.

  • delhisuri5
    DeccanChargesXSRH (@delhisuri5) reported

    @ACTFibernet Ninnati nundi wifi internet ostaledu ra phone chesthe response ledu Whats the problem? Why internet are not coming

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