ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 60 |
| Chennai, TN | 31 |
| Hyderabad, TG | 16 |
| Coimbatore, TN | 5 |
| Mumbai, MH | 3 |
| New Delhi, NCT | 3 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shailendra Kumar
(@Shally_kr) reported
@ACTFibernet @ACTFibernetHYD This is with reference to my complaint No SR11052385531685. my issue is still not resolved yet. I am fed up with your poor internet services please remove your connection.
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bharat sibal
(@bharatsibal) reported
@ACTFibernet Worst experience. Will be switching provider very Soon who care for there customer. Don't want to associate with company who took 3 days to resolve issue when customer calling back to back. It seems you don't care!
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Bharath Jayaram
(@jayarambharath4) reported
@ACTFibernet But when will this be resolved?? Its almost 18 hours since the complaint was raised SR10252379313212
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Aayushi
(@Aayushi19471528) reported
@ACTFibernet Pathetic service, fake internet. When people are raising request without even resolution closing the requests. I would suggent people please don't go for this service. Daily one Or the other issue and not even a proper response from customer care.
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Mk PotterHead
(@MrHPotter42) reported
@ACTFibernet Connection for ALL users IS DOWN in Ittamadu, Bsk 3rd Stage, B'lore since MORE THAN 24 HRS ago. Please tell us what is the issue & when it's going to be resolved !!
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Vinod Dubey
(@VinodDu02442105) reported
@ACTFibernet Itsbeen a whole day...n u guys r coming with same word...checking?? @ACTFibernet @ACTFibernetHYD ...if i vl not get resolution today..I vl raise it to consumer forum today..itself
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Ramana Reddy Mukku
(@Ramanareddy_m) reported
My internet not working 101014646695 @ACTFibernetHYD @ACTFibernet
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sagar
(@ha_labha) reported
@ACTFibernet what kind of fraud customer service r u running? if we enter our registered number, there will be no response.😡 if we click for new internet option, it asks for registered mobile number. 🤦 F***ing idiots.
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SIBIN
(@sibin_) reported
@ACTFibernet You take money in advance and in that few days internet will not be working or slow internet, till now I have not got money back for that days I faced issue,
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Amit Soni G.
(@SoniAmitG) reported
@ACTFibernet it is getting over 4 days of bad experience for requesting reconnection with ACT Fibernet. I had to temporarily disconnect my broadband now need to reconnect , Tried connecting customer care but no success. Plz help as getting affected my work. #poorcustomerservice
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SIBIN
(@sibin_) reported
@ACTFibernet if we calculate let's say you have 10k customer in that 5k has issue for 1day which means u r saving 40-100rs per day from 1 customer so 100x50k is 50 lakh and u just need to rotate customer every month as you will be having more than 50k combination u can do it for a long time
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Vaidhyanathan
(@svaidhya1979) reported
@ACTFibernet 103107543384 connection no, my internet is not working since yesterday. This is highly irritating and affects my official work.
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AB
(@mohammad_madar) reported
@ACTFibernet Dear ACT Customer, YOUR A/c is HEADING for SUSPENSION . Pls PAY your BILL today and GET ADDITIONAL 100 GB DATA FREE & AVOID LPC Charges 100/- These are reminders I get. Please resolve the billing issue first and ask for bill.
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SIBIN
(@sibin_) reported
@ACTFibernet You take money in advance and in that few days internet will not be working or slow internet, till now I have not got money back for that days I faced issue,
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VP
(@aTweetbyVP) reported
Dear @ACTFibernet , your network is horrible in Ashok nagar Chennai and your employees just act like working but aren't really acting on the issue! #ACT