1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Outage Map
ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More
Check Current Status

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 48
Jaipur, RJ 5
Delhi, NCT 6
Chhindwāra, MP 23
Bengaluru, KA 57
Chennai, TN 26
Madurai, TN 1
New Delhi, NCT 4
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Amitsrivastav79
    Amit (@Amitsrivastav79) reported

    @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

  • imtiazabdulham1
    imtiaz Immy (@imtiazabdulham1) reported

    @ACTFibernet - I raised complaint SR10180315960388 on 16 May, but even after 5 days the issue is still not resolved.

  • chatvinod
    Vinod (@chatvinod) reported

    @ACTFibernet last 5 days internet not working… each day technician comes, fixes and by evening it stops working…very frustrating

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • radhi_madhu
    Madhu_radhi (@radhi_madhu) reported

    @ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad

  • Tanvir49456662
    Tanvir (@Tanvir49456662) reported

    @ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact

  • RishabPDoshi1
    Rishab P Doshi (@RishabPDoshi1) reported

    I want to Say is there is some worst customer care company in India then that is @ACTFibernet ..They have been troubling like anything..Internet was not working for 2 days today when I called customer care and person who received call kept on saying same now issue is resolved..

  • nvenkateshb
    B N Venkatesh (@nvenkateshb) reported

    @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

  • amitk71
    amit kumar gupta (@amitk71) reported

    @ACTFibernet worst Internet provider. Their ppl call promise to come n change routers but never come. You ppl close the ticket also. Ur call centre number doesn’t work. I am facing issues n act doesn’t help.

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still now no one has fixed the issue. It's been 24hrs I have escalated and issue was raised last 10 days back. How many days you want to fix this issue? #Noactfibernet

  • Sitharamaraju17
    Seetharamaraju (@Sitharamaraju17) reported

    Wtf is this service you mf dumbaass @ACTFibernet

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I raised the shifting connection ticket two weeks ago, but there has still been no proper resolution. Because of your engineer’s unacceptable behavior and mistakes, I had to personally apologize to the house owner.

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet even if it is light rain along with @NammaBESCOM ACT also dies, no internet SR10280386203634. Its becoming worst day by day ACT

  • vnnk_x
    Vivank 🇮🇳 (@vnnk_x) reported

    @ACTFibernet Official Consumer Court case filed via e-Daakhil against @ACTFibernet @ACTFibernetHyd for 63+ hours outage

  • allokalok
    Alok Singh Parmar🇮🇳 (@allokalok) reported

    .@ACTFibernet hi few days back I have raised a request to reconnect after almost 1 &1/2 years but I think I made a mistake pls cancel the reconnect request. Thanks

Check Current Status