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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 17
Chhindwāra, MP 4
Bengaluru, KA 34
Delhi, NCT 1
Chennai, TN 18
Visakhapatnam, AP 2
Coimbatore, TN 3
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MariyamBeg55697
    X MAX GAMING (@MariyamBeg55697) reported

    Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

  • MathewsJoseph13
    Mathews Joseph (@MathewsJoseph13) reported

    @belavadi_7 @ACTFibernet I also had the same problem.

  • ImHudda
    Shubham Hudda (@ImHudda) reported

    @Airtel_Presence Too late, I already got the @ACTFibernet installed the same day, crazy service by them - you do not care about your customers' time anymore

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

  • killer_whale6
    Killer whale (@killer_whale6) reported

    Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

  • cavy301
    Kavitha Naresh (@cavy301) reported

    @ACTFibernet I would like to raise a complaint on your on duty men who attend by troubling

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @Srikar84205612 @ACTFibernet I just called @ACTFibernet customer care and placed cancellation and refund request due to the same awful service

  • PradhanPri64928
    Priyam Pradhan (@PradhanPri64928) reported

    @ACTFibernet Please give a callback and also need this issue fixed ASAP.

  • samba_subra
    🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported

    @ACTFibernet Your service leaves a lot to be desired..

  • manuvachanam
    manuvachanam (@manuvachanam) reported

    @ACTFibernet Thanks for ur attention to the matter. The ac no is 110702030696. This is a unique issue and would like a call back to the registered no please.

  • user21098
    user636811 (@user21098) reported

    @ACTFibernet renews tomorrow. I tried to cancel 2 days back but you team cancelled that request saying we will solve the issue but today they denied Hence cancel my plan effective today and refund the amount paid for the subscription

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

  • dinkarsinghh
    dinkar Singh (@dinkarsinghh) reported

    @ACTFibernet I see my service got disconnected and discontinued for no reason. There is some miscommunication. Please restore it. Madhu residency Journalist colony,Hyderabad Telangana 500072

  • Jupiter_god_
    Jupiter_Savior (@Jupiter_god_) reported

    If @ACTFibernet honestly reflects on the number of customer tickets raised across India, they would likely feel embarrassed themselves.

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