ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 11 |
| Coimbatore, TN | 2 |
| Bengaluru, KA | 35 |
| Chennai, TN | 21 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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hirok borah (@hirokborah) reportedCan any one provide an alternative internet connection apart from @ACTFibernet in Horamavu Bengaluru They have the worst customer support. @HathwayBrdband @airtelbroad
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Lakshmanan (@Lakshma86663212) reported@ACTFibernet have never seen such a pathetic swindler. You guys are not able to refund the security deposit which u guys collected. I wonder y do u even called it security deposit nd collect it. Are you guys so pathetic that you don't have enough cash to process d refund at least
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Sravan (@Sravan5102) reported@ACTFibernetHYD @ACTFibernet SR10160090060451I have raised the complaint on 21stJuly complaint is closed on same day without resolution. There is no battery backup is provided till now. Raised the complaint on same issue one week ago even that was closed without resolving it.
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Nilesh Doijode (@DoijodeNilesh) reported from Medchal Malkajgiri, Telangana@ACTFibernet team number is 101565291223 since yesterday it’s not working today your person visited and change the port but he says for activation it’s will 6 to 7 hrs he come in afternoon and till mow no internet since yesterday
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Sashanka (@Sashank35077477) reported@ACTFibernet Today again...only cabling and a box is installed but yet no connection. Wow!!!? that's a brilliant service yet again.
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MJ PATEL (@MJPATEL82071238) reported@ACTFibernet ******* Bull **** Daily I complained about my internet is not working Bull **** no one is responding me bastards
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Srikanth Gollavilli (@srigollavilli) reported@ACTFibernet Still issue not been resolved. Can you please let me know howmany years I need to wait. I paid extra money just you people not able to resolve bill issue.
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Gowtham Mano (@GowthamMano2577) reported@ACTFibernet don't know why frequently facing the internet interrupt, when compared to other service provider, ACT was not up to level with that recharge amount, today my work got delayed because of this, pls find a permanent solution for this @ACTFibernet @TRAI
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Salman khan (@_Salmankhan2) reported@ACTFibernet Still the issue is not fixed ???
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Thauseef Ahmed (@nothingbutficus) reportedHi @ACTFibernet guys the internet went down again at 11pm on Sunday. Now will someone come tonight? No? What about early morning tomorrow so that I Have internet during Monday morning wfh?
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Kasula Raghavender (@KasulaRaghaven8) reported@ACTFibernet @ACTFibernet can some one call me right away on this issue you customer team sucks they dont know what they are doing🤬 they have disconnected my call with out proper discussion
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Sudhindra Ananthram (@sudhiP200) reported@ACTFibernet Internet Down from more than 24 hours, Ticket number SR10260084776562, Please prioritise this. This is urgent.
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Vivek (@vivekroyalz) reported@ACTFibernet SR10360052934582 raised yesterday for internet problem. Very pathetic response from your team. Your connection will be terminated tomorrow if issue is not resolved. I will never recommend ACT to anybody.
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Kasula Raghavender (@KasulaRaghaven8) reported@ACTFibernet can you please resolve this issue on priority
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uday rg 🇮🇳 (@Uday_Rg26) reportedHi @ACTFibernet I'm facing network issue two days back only I faced 46hrs net issue, after two days again same issue. Irresponsible, irregular worst fiber network I think worst management. Complete scrap and trash Location: Eedgamahal street, Chittinagar, Vijayawada, 520001