ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 16 |
| Chennai, TN | 21 |
| Bengaluru, KA | 41 |
| Kolkata, WB | 1 |
| Hyderabad, TG | 38 |
| Nashik, MH | 1 |
| Delhi, NCT | 5 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 3 |
| Guwahati, AS | 1 |
| Greater Noida, UP | 1 |
| Chandigarh, CH | 1 |
| New Delhi, NCT | 4 |
| Coimbatore, TN | 4 |
| Visakhapatnam, AP | 2 |
| Jaipur, RJ | 3 |
| Alwar, RJ | 1 |
| Kanniyākumāri, TN | 1 |
| Noida, UP | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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PERIYA ARUMUGASAMI (@arumugamface36) reported@ACTFibernet Worst support
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Saliq Gowhar (@saliq7_) reported@ACTFibernet I have nothing to do with your **** company anymore Just cancel my connection
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Actfibernetsucks (@isdwlyhni) reported@ACTFibernet I don’t want “24-48 hours, extensive damage, team is on-site” bs. I want a new engineer assigned and for this to be fixed today.
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veerana gowda (@veeransg5) reported@ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.
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Deepanshu Gurnani (@deepanshugurnan) reported@ACTFibernet is such a horrible company. The wifi setup person has delayed the setup from last 3 days and he never respond to call and messages. Pathetic service
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MayaRao (@MayaRao) reported@ACTFibernet @aakashkumarpur1 No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Mridul Nathani (@NathaniMridul) reported@ACTFibernetHYD @ACTFibernet Been 2 days since requested new connection, installation guy is simply stalling my request. No answer from your customer support and no answer from your service guy. Is this how you claim to be number 1 in Hyderabad ???
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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MannMarziyaa🇮🇳 (@PanwarCimpi) reported@ACTFibernet Hi could you please justify your poor service and response for a new connection Ref Work Order WO101800795160. Payment was done 3 days back with assurance of getting installation done in 24 hrs. I just keep on chasing and no response at all neither the refund.
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Ajay Pal Singh (@SinghAjayPal06) reported@ACTFibernet @ACTBangalore Day 4 with No Wifi, blamed on 2 hrs of rain from a week ago. Complaint (SR10280081837574) raised, constant follow ups, but same empty reassurances & still no fix. At this point, it’s not a delay, it’s just being ignored. Clear deficiency in service.
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M D S R (@Mudassi71375896) reported@ACTFibernet Dear @ACTFibernet I'm going to disconnect your service from now, if I'm not getting a solution within 1 hour, Because of irresponsible behaviour and services.
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.
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jyotirmaya sharma (@jyotirmaya56051) reported@ACTFibernet The complaint ticket number is SR10180131447104.
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Leo 🇮🇳 (@LuminousLeo_) reported@ACTFibernet Can you please confirm if @ACTFibernet service is available in Sun City, Bandlaguda Jagir, Hyderabad 17.359706,78.401223. Without confirmation I will not pay the renewal charges which is due on 16th May.
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