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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 26
Bengaluru, KA 45
Dehra Dūn, UT 1
Chhindwāra, MP 17
Hyderabad, TG 40
Vijayawada, AP 1
Visakhapatnam, AP 2
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • raobs166
    B Srinivas Rao (@raobs166) reported

    @IamAnumodh @ACTFibernet My firestick is pending for more than 36 days....false promises never I will recommend ACT for sure....I am a customer for more than a decade

  • vajay09101988
    Ajay Verma (@vajay09101988) reported

    @ACTFibernet @ACTFibernetHYD if your not providing any solution on this mis-selling I have to escalate the issue on a higher level. I hope you will understand my concern.

  • NagaGowthamT
    Naga Gowtham T (@NagaGowthamT) reported

    @ACTFibernet if u can't provide a connection,why collect payment first? It has been days since I paid ₹1295 and nobody has contacted or installed anything.Around 50 calls to customer care multiple emails to support and still no proper response Extremely disappointed with this..

  • prathik_kumar1
    Prathik Kumar (@prathik_kumar1) reported

    @ACTFibernet where is the resolution ? it is still down

  • jyotirmaya56051
    jyotirmaya sharma (@jyotirmaya56051) reported

    @ACTFibernet is slipping badly. It has been more than 24 hours and there is no sign of their services being restored. Is it time to move on to another service provider? I think most certainly.

  • NoOneDVM
    NoOne (@NoOneDVM) reported

    @ACTFibernet Very poor experience with ACT Fibernet. Payment for new connection completed 5 days ago,but no action installation still pending. Sales executive Krsihna (871260846) stopped answering 📞 after payment. Need immediate installation or refund.

  • subham133
    Subham Ashish (@subham133) reported

    @ACTFibernet You never update ETR And next check on my account evey month am raising minimum 2-3 ticket If you have stability issue let me know

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet I'm not going to stop here. This will be futher filed on Consumer portal against harrasment and improper and insufficient service

  • arumugamface36
    PERIYA ARUMUGASAMI (@arumugamface36) reported

    @ACTFibernet Worst support

  • TheAyushSomani
    Ayush Somani (@TheAyushSomani) reported

    @ACTFibernet My ACT Fibernet internet is down for the 4th time in the last 2 weeks (down the whole day and night) Here are my support tickets: SR11880193819394 (current) SR11880091697404 SR11879990828574 SR11879958459404 ACT is the worst internet provider I have ever used.

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet No update yet? How many 48 hours are you freaking folks up to? Worst company ever!

  • ramkumardoss271
    ramkumar (@ramkumardoss271) reported

    @ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service

  • Vivek_vikki9
    Vivek kumar (@Vivek_vikki9) reported

    @ACTFibernet @ACTFibernetHYD such a stupid people working in the company, can't even collect the router. The max time period as stated by you is 7 working days, what you guys are doing till now. If you can't collect it, process my refund and collect it whenever you want. #BanACT

  • _farzi69
    farzi (@_farzi69) reported

    @ACTFibernet Worst customer support ever facing an issue in my internet connection since yesterday ETA was 5 May, but no resolution yet. Today I was informed abouyt issue near high-tension wire, but no clear timeline given. This is impacting my work. Kindly resolve ASAP

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

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