ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 39
Chennai, TN 27
Hyderabad, TG 13
Pune, MH 3
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iamirfanmd Md Irfan (@iamirfanmd) reported

    @ACTFibernet trouble connecting to the internet. Ticket registered, SR10163270520854. Kindly assist, resolve it as soon as possible.

  • Anujkrsingh5 Anuj kr singh (@Anujkrsingh5) reported

    @ACTFibernet @sistlasailesh Shame on guys@ACTFibernet You guys know how to steal people's hard earned money. Stop giving bullshit dates for resolution if you guys don't have guts to complete it. From past 20 days, Always giving resolution date for refunding money for SR10263261826962.#ACT FIBERNET Bangalore

  • Adarsh37710854 Adarsh (@Adarsh37710854) reported

    @ACTFibernet How exactly is your team looking into this issue???

  • vcvasudev Vasudev Choudhary (@vcvasudev) reported

    @ACTFibernetHYD @ACTFibernet dear Act, last 4 days my internet is not working and for that I have raised the support ticket as well. And even your support team is also not giving proper solution. It is one of then bed experience with Act fibernet support tck SR10263253339724

  • RajeshArasu1 Rajesh Arasu (@RajeshArasu1) reported

    @ACTFibernet Oct2 - my bill was paid by HSBC bill pay service. Oct12-I sent an email & raised a ticket noting that my payment is not reflected.Everyday someone closes, without resolving the issue. Now I receive a call threatening that service will be disconnected. Unprofessional, poor service

  • SunilRavindran5 Sunil Ravindran (@SunilRavindran5) reported

    @ACTFibernet 3days a month no internet for fault of yours and we have to pay for it? A simple issue no one is taking responsibility...even after 48hrs..to arrange a call back min time 4hrs itseems..what a customer service...soon other companies will overtake...SR10163260692334

  • vivekanand149 V.Chaturvedi (@vivekanand149) reported

    Looting money on the name of fast internet, and providing the worst service possible...thy name is @ACTFibernet in a city like Bangalore. You can't talk to their c.r!! they always disconnect or put you on hold forever! Cant downgrade plan! 😙😌

  • RajeshArasu1 Rajesh Arasu (@RajeshArasu1) reported

    @ACTFibernet I've been following about payment issues since 5 days. Today there is a threatening call to disconnect though I've paid on 2 Oct through bill pay. Very unprofessional service.

  • UnluckyRithik rithi (@UnluckyRithik) reported

    @ACTFibernet ur net sucks SR10163268700474

  • are_bhai_bhai MoMo (@are_bhai_bhai) reported

    Wtf is your service there is no internet again every 3 days i should complaint or what? @ACTFibernet last weekend the same thing happened and you guys solved after 3 days and now you guys are repeating the same this is just pathetic.

  • guddost saurabh Raj Ashok Bansal (@guddost) reported

    @ACTFibernet I m an aggrieved customer from Delhi, I hve registered a new connection request on 20Sep21 by paying 5657rs/-, ur company failed to provide connection,then refund request generated on 25sep21, today is 16oct21 no refund yet, extremely poor standards pls look into it

  • kskSaikumar12 ksk Saikumar (@kskSaikumar12) reported

    Hey act provider! You act like provider best costumer service provider, but you're not, This is 5th week where I have to face internet issue. Once in a week is pretty common for you guy. Is this the way you provide you best service? I need response. @ACTFibernet @ACTFibernetHYD

  • UdaySon94330557 Uday Soni (@UdaySon94330557) reported from Hyderabad, Telangana

    @ACTFibernet How much time u still need. It's been 19 days today. Are u trying to make fool to your customers. If u can't provide better service the tell clearly. We will go with another service providers. We dnt want to make our money waste

  • syed1shujath syed shujath (@syed1shujath) reported

    @ACTFibernet your customer support peope disconnecting the calls on the customers face. Are you guys not ashmes for running this business?

  • iam_bhartendu Bhartendu Awasthi (@iam_bhartendu) reported

    @HathwayBrdband Don't believe you. Telling me same thing again and again. Resolve it by today evening or refund the recharge amount. I will opt for better service provider @ACTFibernet @excitel_rocks

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