ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 70
Chennai, TN 41
Hyderabad, TG 37
Mumbai, MH 3
Mangalore, KA 3
Coimbatore, TN 3
Delhi, NCT 3
Ahmedabad, GJ 1
Tanjore, TN 1
Vijayawada, AP 1
Cochin, KL 1
Jaipur, RJ 1
Pālghāt, KL 1
Ludhiāna, PB 1
Jagtiāl, TG 1
Nellore, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • FiZbQ i@mSoumit (@FiZbQ) reported

    @ACTFibernet is insane. Took bb connection & power 2 main board is taken frm d building. Ur salesperson Nagesh +918499994398 in Hyderabad told me dat I wld gt Rs 100 every month on power usage frm ACT. Earlier I contacted support bt no money 4 power consumption ws given 2 me. 1/n

  • sribhaum Srijak (Mask Up India) (@sribhaum) reported

    @ACTFibernet Yes, problem is resolved but I faced 18 hours of outage. I had to call my friends to figure out contacts of the technician to ask them repeatedly to come visit. I think that is not a good customer experience. Would like the resolution to be promt from next time.

  • penchalrao karnati akhil (@penchalrao) reported

    @ACTFibernet my account number Account: 101597634160 Every week am getting problem with internet Can u pls clear the problem No ome is responding properly My ph : 9490825687

  • Vijay92240500 Vijay (@Vijay92240500) reported

    @ACTFibernet Why Yusuf Malik is continuously changing my plan .who is he.why is he changing my fix plan

  • Bishmayrout1 Bishmayrout (@Bishmayrout1) reported

    @ACTFibernet just now i had a discussion with one of your social media team and I was assured that one of the senior authority member will be contacting me me for the resolution. Hope you keep your promise and get this issue resolved ASAP.

  • singhigautam1 Gautam (@singhigautam1) reported

    @ACTFibernet This is for account 102640147920. The internet has stopped working again. This is my 4th complaint within a month of installation. Pathetic Service!! The local service guys don't respond. Please address asap

  • Sunshine_Soniya SurYaa (@Sunshine_Soniya) reported

    @ACTFibernet I need an update within one hour if the internet will be coming or not. Else I'm discontinuing the subscription. It's the same thing repeating again and again. How am I suppose to work today without internet. I don't need your regret I need solution

  • saikarthi15 saikarthi (@saikarthi15) reported

    @ACTFibernet Hlo, I have requested home security camera on 23 Feb, I got camera on courier but I'm trying to activate its shows like the device was locked please reach customer care. I'm calling may time it was hold 30 min after that automatic the call was end. Please help.

  • Prasson_Agrawal Prasson Agrawal (@Prasson_Agrawal) reported

    One of the worst representatives are of @ACTFibernet Jaipur. They didn't even listen the problem and are eager to cut the call and disconnected my connection. Really afraid of such companies @ACTFibernet

  • dearananand anandkumar (@dearananand) reported

    @actfibernet #balamalladi Your team not give my refund amount no one response worst service you cheating customers

  • santhosh813514 Santhosh Rawal (@santhosh813514) reported

    @ACTFibernet Hope you are on process to disolve this issue, no one is contacting me regarding this....

  • FiZbQ i@mSoumit (@FiZbQ) reported

    @ACTFibernet Nw salesperson Nagesh told me dat he cld nt help in getting d power usage money nw & cld be possible dat after completion of 6 months of my bb plan, I might get a waiver on recharge as adjustment 2 power consumption cost. Dis is not acceptable. 2/n

  • raghurama_krish Raghurama Krishnan (@raghurama_krish) reported

    @ACTFibernet Internet is down since morning. Down due to power outage in our area. the power backup at ACT end can only last for 4 hours. can you please upgrade this to support at least 8 hours during the day ? thanks

  • Lata43086285 Lata (@Lata43086285) reported

    @ACTFibernet The internet went down during meeting on 27 feb & down ever since. Have already lost 3 day salary till now . Atleast broadcast to customer that there is outage,worst customer support, looting & fooling ppl...I have paid 7 month advance...give my money back frauds!

  • PioneerHarsha Harsha.N (@PioneerHarsha) reported

    @ACTFibernet Dear Bala Malladi, i have been installed connection with fake sales promise by Shivprasad(7406002865) where modem is still not provided, The customer support is pathetic. Most of the time the issue are closed without resolving. Please Fix my issue at the earliest

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