ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 56
Chennai, TN 25
Hyderabad, TG 14
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • gkeerthikumar Keerthikumar (@gkeerthikumar) reported

    @ACTFibernet Internet is not working!! Kindly look into it!! SR10364623604304

  • JITHESHMP8 JITHESH M P (@JITHESHMP8) reported

    Disastrous Service by @ACTFibernet I have opened the service request 4 days back and still no action. Even contacted customer care and Escalated the issue many times yet no response. #actfibernet

  • praveenattwiter Praveen Anand (@praveenattwiter) reported

    @ACTFibernet thousand of calls u make to chase new customer. Once payment is over none of your team even bother to ask if customer is able to use services properly or not. Can't able to reach customer care with non sense IVR options.🤬

  • srini_tweet Srinivas (@srini_tweet) reported

    @ACTFibernet ticket is closed without resolution. You guys are so irresponsible. Ticket SR10164619103284 has been closed

  • AbhayPr52873702 Abhay Pratap (@AbhayPr52873702) reported from New Delhi, National Capital Territory of Delhi

    Actfibernet sale person misguide me and when i made payment now he is not responding me and neither resolving my problem its been 24 hours and because of which i miss my classes @ACTFibernet

  • kmkumar0204 Chowkidaar manikumar kothapalli (@kmkumar0204) reported

    @ACTFibernet Pathetic service from ACT. Arrogant customer care service, no customer friendly plans. Once you take a plan there won’t be any cancellation possible and no refund of amount also. #neveruseactfibernet

  • smiling_ranju Ranjana Nagpal (@smiling_ranju) reported

    @ACTFibernet new style of scam to torture customers for money after continuing the services without permission?? #WORST in network and #customer #care

  • syedmakki786 Makki (@syedmakki786) reported

    @ACTFibernet Still not resolve the problem and this is my 3rd day and this happened with 3 4 time this is cheating and i can go to court Section 420 in the Indian Penal Code deals with Cheating and dishonestly inducing delivery of property shoutuot problem immedietly

  • TanishC2 tanish (@TanishC2) reported

    @ACTFibernet the internet hasn't been working for a while thought it was coz of the rain but the problem still persists

  • Tarunsdad Sabari Raj 🇮🇳 (@Tarunsdad) reported

    @ACTFibernet internet not working. Whats going on?

  • revanth_tatina Revanth Tatina (@revanth_tatina) reported

    @ACTFibernet Any luck on the support?

  • syedmakki786 Makki (@syedmakki786) reported

    @ACTFibernet Still didnt resolve my problem

  • paul_sherin sherin paul (@paul_sherin) reported

    @ACTFibernet is the most terrible internet service provider. Every time in rains the internet is down. There is no way to contact anyone at their org for help either. @airtelindia and @reliancejio the market is ripe in central and south bengaluru. Save us from #ghantACT.

  • Heyram81 Ramabadran C (@Heyram81) reported

    @ACTFibernet Does it take >24 hrs to get back on this? Is this the kind of customer service you provide?

  • DannyBelteshazz DannyBelteshazzar (@DannyBelteshazz) reported

    @ACTFibernet 9493841827 Banglore. When the other flat owner locks the door and goes for long trip, all the other customers who have taken connection from that box are suffering without any internet.😞😞Very poor experience

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