ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 38
Chennai, TN 23
Hyderabad, TG 11
Pune, MH 3
Visakhapatnam, AP 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Coimbatore, TN 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • molsoning MoJe (@molsoning) reported

    @ACTFibernet Hi ACT, as per your name why is your customer care "ACTing ****** or non existent? Why are none of your numbers reachable and why does the App help not help? This is beyond pathetic

  • harshamay Harshith (@harshamay) reported

    @ACTFibernet guys it's been hell from last few months having frequent disconnections please find the complaint no-sr10253699613912 please let me know procedure for disconnection.

  • aravind64544768 aravind kumar (@aravind64544768) reported

    @ACTFibernet #oneof the worst internet service provider & the worst customer support centre. They wont care about losing a customer and not at all bothered about customer. #internet is down since 48hours still no resolution for this and i am facing this breakdown very frequently

  • MadelkarVijay PAILAM Manshi (@MadelkarVijay) reported from Hyderabad, Telangana

    @ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.

  • lokini009 lokini krishnamurthy (@lokini009) reported

    @ACTFibernet Facing account suspended issue after paying due amount. Please fix the issue.SR10153637951436

  • SumitSingRawat Sumit Singh Rawat (@SumitSingRawat) reported

    @ACTFibernet I am trying to get in touch with your customer suport service for 2 days, unable to, how does one disconnect the connection ?

  • AnkitSinha389 AKS (@AnkitSinha389) reported

    @ACTFibernet its resolved ,but the downtime is from midnight yesterday and in the morning when i tried to call your customer care was unreachable and here also you replies so late . Please tell me who is responsible for this long downtime ??

  • AnkitSinha389 AKS (@AnkitSinha389) reported

    @ACTFibernet @Alapatichinna05 We are also getting the same error and its impossible to call you people Such pathetic customer support

  • notshambhavi Shambhavi Singh (@notshambhavi) reported

    @ACTFibernet my account has been suspended even tho the payment has been made. Your customer care numbers are nonoperational. Kindly resolve. @ACTFibernetHYD

  • ShabazSameer Shabaz Sameer (@ShabazSameer) reported

    @ACTFibernet How can you tell me to rest assured. Okay I will be rest assured if you Garentee me that my issue will be resolved by today. Bcoz I need to login 2morrow mrng. Give me Garentee

  • dorepalyupender upender dorepally (@dorepalyupender) reported

    @ACTFibernet dear act, i am unable to use the Internet, due to this i opend the app and checked it is saying that i need to pay bill.which i did yesterday.when coordinated with ur wattsapp number they said that i dont have any due bills,please help me.

  • monkeypreneur shubhankar.c (@monkeypreneur) reported

    .@ACTFibernet has the worst customer service among #broadband #internet providers in #Bengaluru. There's no way to reach them and you're entirely at their mercy. No connectivity for over 24 hours and no communication about it, except for of course bill payment reminders.

  • AmitSitani Amit Sitani (@AmitSitani) reported

    Please cancel my subscription and close the account, internet is not connected and issue not resolved even after 10 days @ACTFibernet .

  • ChandanAwasth91 Chandan awasthi (@ChandanAwasth91) reported

    @ACTFibernet I paid my bill still my net is not working, @MinisterKTR act is doing scam to th customers please look into it

  • K11288Kumar sushant jha (@K11288Kumar) reported

    @ACTFibernet account #101005213158,bill was paid however acnt is still put on hold,please support

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