ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 37
Chennai, TN 24
Hyderabad, TG 11
Pune, MH 3
Coimbatore, TN 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Vishalm61674018 Vishal maurya (@Vishalm61674018) reported

    @ACTFibernet @ACTFibernet i gave you soo much time but didn't resolve my problem . And service is the worst service i have ever seen . And your bill is fake you are charging more for your service just don't do that and give me my refund money

  • vamshiThota99 vamshi Thota yadav (@vamshiThota99) reported

    @ACTFibernet can u slove my problem i can tweet 10 time I don’t care my problem this is Vamshi my contact 7981655816 with 12 hours u can slove my problem otherwise I remove ur connection 😤😤

  • Jagadish129 JAGADEESH BABU P (@Jagadish129) reported

    @ACTFibernet why did you take 8-9 hrs to resolve an issue all the time that to in the peak hours. No point in using it further . Fed up with your connection and services. I would request you to remove the connection. Having 150 Mbps connection but using mobile data all the time.

  • Alshaikirfan shaik irfan (@Alshaikirfan) reported

    Hi @ACTFibernet since morning there is no internet.. This is the service you are giving, when we are working from home. Ac no. 101010936819 Hyderabad aread

  • parveenkumar031 Parveen kumar dogra (@parveenkumar031) reported

    @ACTFibernet It is been more than 10 hours but issue has not been resolved yet. I have no option to quite your services. I have already requested for deactivate my services ASAP. Worst services

  • PrashanthTav Prashanth_tav (@PrashanthTav) reported

    @ACTFibernet I have been struggling to get a broadband connection.The lack of empathy shown by customer service and field team is baffling n stressful.Numerous calls n explanation and payment made. ACT Fibernet A/c No 102018540751.

  • parveenkumar031 Parveen kumar dogra (@parveenkumar031) reported

    @ACTFibernet @ACTFibernet my issue still not resolved. You guys are sleeping till now. This is my disconnection is registered with Ref No SR11057250283894. I will not continue ur services anymore from 31 June onward so disconnect. immediately

  • sethu2012 sethu (@sethu2012) reported

    @ACTFibernet @ACTFibernet #balamalladi #sunderraju still no proper response from your team.. i have used my connection more than a month but still they asking payment for the unused period and service not yet connect in my shifted location. #pandemic hope you will understand the situation

  • anandr903500 Anand R (@anandr903500) reported

    @ACTFibernet - Hi Team, am very much disappointed with ur service, SR10254921315860 No action from last 1.5 month. plz help me on this.

  • saaquib_neyazi Saaquib Neyazi (@saaquib_neyazi) reported

    @NashNakwal @ACTFibernet Bhai inke local service providers ya third party service wale hoge. Unke office jaao and karao and personal number lo unka. Ye customer care se kaam hota nhi ya ye bande mantey nhi

  • vickyvicky87 vicky khater (@vickyvicky87) reported

    @DoT_India May I know to whom have u shared my tweet? I am feeling so helpless among these fraud service provider. Trying my best to resolve the query, daily calling up tweeting up but all seems on vain. Is this our future and developed India where fraud is the main motive. @ACTFibernet

  • Tauseeft strugglerladka (@Tauseeft) reported

    Hey @ACTFibernet, how’s your service in Tolichowki, Hyderabad area. I’m planning to switch from the provider CountryOnline. Would it be wise of me to switch?

  • Benet43439044 Benet (@Benet43439044) reported

    @ACTFibernet Is there a TAT for a issue to be closed? Is this how you address every customer s issue? 4 Service ticket 4 days since the last tweet for a simple referral amount credit

  • MANISHs19284130 M S (@MANISHs19284130) reported

    @ACTFibernet @ACTFibernet THE WORST CUSTOMER SERVICES I SEEN EVER. NOW I DON'T WANT ANY SERVICE FROM YOU. JUST REMOVE YOUR EQUIPMENT AND WIRE FROM MY HOUSE. NOW DO NOT HAVE ANY RESPONSIBILITY OF IT.

  • nagenrenault Nagenthiran (@nagenrenault) reported

    @ACTFibernet hi I have issue with my wifi for past 3 days . If raise a complaint they are closing it without solving the issue

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