ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 71 |
| Chennai, TN | 42 |
| Hyderabad, TG | 33 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| Ahmedabad, GJ | 2 |
| New Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gulam Asger
(@AsgerGulam) reported
@ACTFibernet @KTRoffice @ktr my friends told me jio fiber is the best but i prefer actfiber which is worst all time service is down every month, i pay a monthly bill and how do I get back without service days
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Roy S
(@francisharryroy) reported
@ACTFibernet promised to compensate ₹59/month for having their junction box over at a customer's place. For a connection that I've been availing over 3 years, I'm not compensated for more than 1 year. This raises multiple queries.
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Govind Shah
(@mr_goviiee) reported
@ACTFibernet raising 3rd ticket in 15 days span and 2nd for the day SR10366225843674. Always some issue with the connectivity. Not sure why your company is not able to provide good service. Extremely Fed up. Please disconnect and refund us the payment made.
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Im Manohar Reddy
(@Manohar_Reddy97) reported
@ACTFibernet Don't you ppl have sense 🤬 How many times i need to post a tweet for one single issue. I have asked you one question till now you ppl not resolved 😡🤬🤬. Even i have raised the complaint against the bill and it is going to resolve by 13th of this month WTF bro😡
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VigneshKarthick Iyer
(@Vignesh19882410) reported
@ACTFibernet r u really serious about your business ? I had called one of ur customer service person yesterday to get a new connection. I reiterated 10 times that it is very very urgent for me and i need it today. Mr.Madan promised that by 9th nov this will be completed
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Gaurang Dixit
(@gaurang1999) reported
@ACTFibernet internet down since afternoon Vijay nagar area Delhi . No response from your support and got auto generated mail when mailed. Call was picked once and now even that guy is not picking up the call.#id - 110650122761
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Praveen Reddy Sanivarapu
(@pravee1240) reported
@ACTFibernet Your ticket SR10166307972334 is tentatively expected to be resolved by 09-Nov (DD/MM) between 16:00 to 19:30. Team ACT This how your team responds almost 24 hours to resolve worst experience. Change your customer support. If not give my money back i will cancel your service.
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Pradee
(@Pradee72078039) reported
@ACTFibernet no net can u raise a issue pls
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Rajiv nr
(@rajivnr) reported
@ACTFibernet Internet is down from last three days, even after multiple complains the issue remains same. Please help in resolving it soon Complain number: SR10266291798484
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தேள் 🇮🇳 🦂
(@Tweets_CS) reported
@ACTFibernet I have a question, and it will be great if you respond to this. The question is: If there is power outage in a particular area, will your broadband internet too stops working?
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Karthik Chintaman
(@karthikh650) reported
@ACTFibernet Could you prioritise my issue
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Rohith Ejjaparapu
(@Dr_Rhodium) reported
Hey, @ACTFibernet! Internet has been down for hours and the customer care has been useless! Any help? Ticket number: SR10266311790034
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biswa das
(@Biswajitdas2808) reported
@ACTFibernet Yes it was resolved after 5 calls to customer care , 3 tweets, 2 Facebook wall posts, 5 Facebook messenger messages... it was resolved .. you think it is a positive feedback situation to be given ?
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Tarun Kumar Ghorui
(@tarunghorui) reported
@ACTFibernet Instagram login is not working with ACT. Is that a known issue?
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durgaprasad
(@imdurgaprasad61) reported
@ACTFibernet internet connection id on hold, can u start service again?