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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 38
Chennai, TN 21
Ahmedabad, GJ 3
Chhindwāra, MP 10
Hyderabad, TG 32
Delhi, NCT 4
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Visakhapatnam, AP 2
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • lovemyindia209
    Indian (@lovemyindia209) reported

    @ACTFibernet Since yesterday I am having wifi issues, the technical team keeps extending timelines, yesterday they say they will sort out 6pm, they did not. Today they say morning, again they extend 1pm now again extended 7:30pm SR10179987432041 I need an immediate fix.

  • lordofdevmithun
    Mithun (@lordofdevmithun) reported

    @ACTFibernet internet down and I am unable to raise the ticket in both app and WhatsApp

  • aleph2050
    JA (@aleph2050) reported

    @ACTFibernet I am not getting the Internet connection and unable to raise a ticket as your app is non functional. I would need help on this. My account number is 107790432343. Please help at the earliest

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet Any update regarding my complaint..

  • honeysaxena456
    Honey Saxena (@honeysaxena456) reported

    @ACTFibernet Your apologies cannot pay me back the amount and time that got waisted in these 2 days even it will go further I know this . I got enough of listening that you are working . There is no resolution till now and you still want me to wait. Hats off to you @ACTFibernet

  • GDalasania
    Gaurav Dalasania 🇮🇳 (@GDalasania) reported

    @ACTFibernet @ConsumerAffairs The ticket has been closed again, as usual, WITHOUT RESOLUTION. 👏 And I'm saying again, @ACTFibernet has pathetic service provider.

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet what's wrong with ACT? The Internet stopped working anytime without prior communication. Not at all reliable. If you are taking full money then why is the internet not always available. Why most of the time issues with the internet.

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    Why should customers choose @ACTFibernet if support isn’t reliable? In today’s work-from-home world, downtime = lost productivity. #ACTFibernet #CustomerExperience #InternetIssues

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY

  • parasrj
    RideshJagirdarPress (@parasrj) reported

    @HydPatels @ACTFibernet @airtelindia I disconnected AirTel due to frequent disconnection and time being taken for resolution

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet Received message - Service request for this issue is already raised with reference number SR10280013547144. We will resolve the issue by 30/04/2026 15:30:00. Thank you for your patience. Issue is not resolved. It’s 17:09 hours, 30/4/26.

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet Uh ******* ******** @ACTFibernet from Mrng internet isn't working last week same problem and connect connect to customer care **** service I'm going to break ur box

  • vinaysoni380
    vinay soni (@vinaysoni380) reported

    @ACTFibernet Raised this SR10279995684184 yesterday but no resolution till now. It is hampering my office work. In the same building, first floor people is also having ACT connection and they are able to use. Frustrating to see this. Please help

  • raghukk1988
    raghu k k (@raghukk1988) reported

    @ACTFibernet Still waiting for response on issue.

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet no resolution yet, just getting apology messages, when will it b resolved?

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