ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 24 |
| Hyderabad, TG | 11 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mohamed Asif
(@Aasif071) reported
@ACTFibernet almost half of my monthly bill for ACT. Now, you are sending me a message to pay the bill. With what expectation you are asking me to pay the bill without fixing the issue? Highly highly disappointed with the service.
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Silence
(@silence6965) reported
@PraghaladK @ACTFibernet Yo wtf same here lmao
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kamal kumar reddy
(@K4mlR) reported
@ACTFibernet ACT THE WORST ISP , no solving the issue but they close the complaint and we have to reopen it , 5days and still no answer
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Viki
(@vikicrocs) reported
The service. To the #chennai people the ACT Fibernet which gives good service is no longer. If you guys have any ideas in putting ACT Fibernet, please change your mind and look for any good service provider. As a WFH I have been suffered for 5 days. @ACTFibernet @ACTFibernetHYD
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Sabha ⚡
(@crsratnam) reported
@ACTFibernet SR10366572648834 - Dec 12 Still open problem. Cannot able to connect with Technician. #Customerservice It is more than a day. Please fix it as soon as possible.
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Sriram Warrier
(@4thwarrier) reported
@ACTFibernet 5 days and you still require another 48 hours?? I would like to cancel the connection and get a refund, kindly let me know how to proceed. Most useless support team who give canned responses
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Rakesh Ambati
(@RakeshAmbati16) reported
@ACTFibernet shame on your customer care support attitude . You are taking power supply from my house for the junction box and not giving any reimbursement for the power drawn and upon complaining simply closing it without any resolution
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kamal kumar reddy
(@K4mlR) reported
@SRahaven @ACTFibernet ACT is useless we-better switch to Hatway , ACT guys don’t solve the issue but close the complaint saying resolved and we have to open it again waste of time and money
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karthik prabhakar
(@kar_sum1) reported
I regret moving to @airtelindia from @ACTFibernet . @ACTFibernet you guys had a great service response.
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A😘😘
(@Arun198805) reported
@NanakFarms @ACTFibernet No internet for the past 3 days…already ticket raised…no response..worst service never seen..really disappointed 💁💁💁😡😡😡
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Mohan Narayanan
(@narayanannmohan) reported
@ACTFibernet Its been 5 days since cyclone crossed but still your team is citing cyclone as an excuse for my internet unavailability. ETA keeps changing and customer care is promising timelines which they won't keep up.
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DeejayPhani
(@deejay_phani) reported
@ACTFibernet None of your engineers or service guys pick up the call. Look in to it asap and sort it out.
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Gowri Sankar
(@Directorgowri) reported
@ACTFibernet Till now issue not resolved. Act fibernet is valuesless business
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gunjan parashar
(@gunjan_parashar) reported
@ACTFibernet Today also it’s not fixed . From Friday internet is not working. How come in 5 days u r unable to fix the issue ? Due to this delay this is last billing cycle i will be with act . Changing to @reliancejio . No one is like @reliancejio in India .
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Agneya Koushik
(@officialmarzil) reported
For the first time in 2 years @ACTFibernet has gone down :( Pls fix so I can grind