ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 57
Chennai, TN 29
Hyderabad, TG 16
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • amitxsingh Amit Singh (@amitxsingh) reported

    @ACTFibernet @Uppolice I want to file complaint of against @ACTFibernet local Lucknow employee of cheating multiple emails have been sent but no one is helping. How can I provide more details.

  • krd1123 koushik.draj (@krd1123) reported

    @ACTFibernet The Worst Service Provider no proper resolve if the ticket raised aged 3 days. Even the Customer Care encourages to Deactivate the service, Such a pathetic Service provider

  • KudvaAnoop Anoop Kudva (@KudvaAnoop) reported

    @ACTFibernet still waiting for an update from the team on the issue.

  • whylookcrushme whylookcrushme 💥 (@whylookcrushme) reported

    @Rohitadhyam @ACTFibernet I advise you contact hightechnocrat on lnstagram before any further harm. he helped me fix this

  • ravibargava ravibargava (@ravibargava) reported

    @ACTFibernet hi team need urgent support home internet is not working

  • King_Umar_001 Aamir Baig (@King_Umar_001) reported

    This is Aamir Baig,I'm registering this online complaint against @ACTFibernetHYD @ACTFibernet Since we have using Actfibernet we are facing issues with the internet everymonth. It is difficult for us to work from home as Internet is only source now a days.Its been more than48 hrs

  • grover0786 Karan Grover (@grover0786) reported

    @ACTFibernet @ACTFibernet Understand the critical situation My internet is not working My three months plan is over I don't wanna continue with 3 months plan I want monthly 50mbps plan Pls change my plan no one is helping Your area people are so rude to me details in dm

  • blessedbybeads Blessed By Beads⛽️ (@blessedbybeads) reported

    @Rohitadhyam @ACTFibernet The problem with customer support is their no response or automated replies that does not solve anything. When I had similar difficulties with my account I had to reach out to #hightechnocrat on lnstagram for help. Good thing is they did help fix my acct.

  • ambandla Amarendra Bandla (@ambandla) reported

    @Techgaurav @cgiridhar @ACTFibernet Act still uses rather old Ethernet based network and that type of network is not meant for WAN. If you have Airtel fibre based on OFC in your locality, you should definitely try it. Same applies for Jio.

  • JakeraChoudhury JAKERA CHOUDHURY (@JakeraChoudhury) reported

    Thanks to @ACTFibernet for providing uninterrupted high speed broadband service at my location since yesterday. Oops typo error Read as *zero speed.

  • PKirankp Kiran (@PKirankp) reported

    @ACTFibernet Your ACT Fibernet Ticket no: SR10264932574474 has been registered. Our team will ensure fastest possible action Wen r u resolving this, every month, you disrupt the service. Why don't you find permanent solution??

  • tausif_bbsr I am Khan (@tausif_bbsr) reported

    @ACTFibernet I hv been trying it customer care number for last 45 mts and it is still busy. My internet is not working and I need resolution at the earliest.

  • Ktatavarthy krish (@Ktatavarthy) reported

    Guys do not go with @ACTFibernet after taking the fibernet connection they do not provide service properly they do not have customer call centre number or corporator email ID to correspond do not know how did @TRAI give permission without seeing all these. I am the suffer now.

  • dittomon92 DITTOMON (@dittomon92) reported

    @anubhavchanchal Very bad service better than disconnect @ACTFibernet

  • shubham94627 Shubham Sharma (@shubham94627) reported

    @ACTFibernet still my issue isn't solved and I didn't get a call from your concerned team yet. Do you make ur customers fool like that only ssly disgusting 😡 worst company and thier service. Whole company is making fool to thier customers.

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