ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 38
Chennai, TN 22
Hyderabad, TG 12
Pune, MH 3
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • srinivas4454 శ్రీనివాస్ (@srinivas4454) reported

    @_contagion__ @ACTFibernet Became worst in recent times bro. 3 months nundi narakam chupinchaadu. Shifted jio fiber

  • mayankitt Mayank Choudhary (@mayankitt) reported

    @ACTFibernet Thank u for your reply. I have filled up the form u requested. You guys are not here yet. In fact, there are no broadband connection providers here since it is one remote part of the country. Hoping u could reach my location. I have been a customer for years back in Bengaluru.

  • MohmmadAbdulRa3 Mohmmad Abdul Rahman (@MohmmadAbdulRa3) reported

    @ACTFibernet Im starting Farud network in india

  • pnmallesh pnmallesh (@pnmallesh) reported

    Dear @ACTFibernet thank you for your worst service so don't look into this issue as I raised a request to disconnect my connection with Act fibernet. Not only this connection but also I have one more connection hyd, both are disconnecting. Thanks for the #worst_service again.

  • TheVijaySingh ▓ ♫ Vเjคy šเиgђ ♫ ▓ (@TheVijaySingh) reported

    @ACTFibernetHYD @ACTFibernet How can it take a week to respond for a service request, and still not receive a call/support and everyday I have to follow up on status hoping action? DAY 9 and waiting for response #Pathetic #CustomerExperience

  • HariEquity Hari (@HariEquity) reported

    Act account :101376338631 hello act fiber, i want to terminate my account and shift to jiofiber net as your plans are costly and you installed service box in my house for which I'm not getting any benefit,ur customercare is very poor @ACTFibernet @JioCare

  • kartdeshpakthi Karthik Rajendran (@kartdeshpakthi) reported

    @ACTFibernet Please fix asap.

  • seetha_anand seetha anand (@seetha_anand) reported

    @ACTFibernetHYD can you please take some permanent action and remedy the connection problem at our house. Connection in the name of V.P.Anand. We have been having problems of the past 2 weeks. More than a dozen complaints have been placed. #PleaseRemedyThis @ACTFibernet #Help

  • imshrey31 Shreya Gupta (@imshrey31) reported

    @ACTFibernet worth customer service in Jaipur, Rajasthan. No one is responding well...I request all ready taken 20 days but no response. #worstservice #Jaipur

  • grkreddy25 krishna r3ddy (@grkreddy25) reported

    @ACTFibernet never seen such a poor service from you guys applied for a new connection and it’s been a week not yet done anything useful shame on you people no proper escalation matrix local vendors are much better than your guys response

  • rnairb Rajesh (@rnairb) reported

    @ACTFibernet I hate to post this public domain But the issues keep cropping up

  • MohmmadAbdulRa3 Mohmmad Abdul Rahman (@MohmmadAbdulRa3) reported

    @ACTFibernet This was experience for 10 day I'm refund or new connections right I'm startied camping against you people lays isp provier in india waste service Farid people

  • maniaravindraj mani aravind raj (@maniaravindraj) reported

    @ACTFibernet kindly help me in this issue to resolve it.

  • pachi017 Prashanth Sindhe🇮🇳 (@pachi017) reported

    @ACTFibernet Hi ACT, since yesterday morning my internet is down, it's been more than 30 hours since i have raised the ticket. ETA was yesterday 9.30 PM. IT'S ALREADY MORE THAN 20 HOURS SINCE THE ETA HAS LAPSED, still no one has cared to fix the issue. You guys are aware that

  • utka3192 Utkal Bijaya Sahoo (@utka3192) reported

    @ACTFibernet Any timeline or SLA for resolution?

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