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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 74
Chennai, TN 28
Hyderabad, TG 54
Chhindwāra, MP 37
Coimbatore, TN 4
Visakhapatnam, AP 4
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    Worst internet service @ACTFibernet @ACTFibernetHYD @ACT_Issues . They will keep bluffing you after taking money. Is this the way you operate ? Just for installation we need to wait for days in this era ???

  • UtkarshMundra14
    Utkarsh Mundra (@UtkarshMundra14) reported

    @ACTFibernet such a poor service Will never recommend to anyone Specially in Jaipur #fibernet Bad service response. Least bothered staff

  • _rahulgopal_
    Rahul Gopal 🥗🏋🏽️🔫🥁 (@_rahulgopal_) reported

    Hey @ACTFibernet how is one supposed to get in touch with support? I’m trying to move my connection and the link keeps failing and your chatbot is useless.

  • sanakamra
    sana (@sanakamra) reported

    @ACTFibernet you have an absolutely deplorable customer support. I raised a request to shift my connection and received no response for 2 days. After getting exhausted trying to get an update, I decided to forfeit the remaining two months on my plan and requested cancellation

  • anishjain95
    anish jain (@anishjain95) reported

    @ACTFibernet what a horrible experience. Paid for a new connection. The sales guy promised for same day installation, but now I am following up since 3 days and no one has any answers to what is happening. All they say is I will arrange a call back, but no one really does.

  • Mr_MA_Fighter
    Muba•••• (@Mr_MA_Fighter) reported

    @ACTFibernet No need to get back toe I'm changing the service. collect your router and refund the payment ASAP

  • HasanabbasIndia
    Hasan Abbas 🇮🇳 (@HasanabbasIndia) reported

    @ACTFibernet has poorest service in Bangalore and not working on time. Booked new connection, paid for the same everything done. I was told I get my connection installation done by EOD on 29 May. They failed. Today, on 30 May they told they will do it by 2 pm. Still no update.

  • Atharva93602372
    Atharva Pandey (@Atharva93602372) reported

    1) Dear @ACTFibernet, My internet has been down since yesterday afternoon. I registered a complaint through your app immediately, but after generating a ticket there has been no update, no resolution, and no communication from your team. It's been over 24 hours without service.

  • ateeq686
    Shaikh Ateeque (@ateeq686) reported

    @ACTFibernet why can't u guys fix the issue .. internet itself is down now ...

  • murtazaks20
    Murtaza ks (@murtazaks20) reported

    @ACTFibernet No one has visited yet! Such awful service. Dedicated people in my area for your service is not lifting calls at all

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.

  • Avinash_ganapa
    huh! is it me (@Avinash_ganapa) reported

    @ACTFibernet Useless fellows the issue has come back SR10180534803214

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    @ACTFibernet Ticket SR10380556056823 has been closed. Why are we on earth to close a ticket with out giving a resolution??

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Issue is still the same.

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