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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 54
Delhi, NCT 4
Chhindwāra, MP 40
Coimbatore, TN 7
Chennai, TN 34
Hyderabad, TG 52
Visakhapatnam, AP 3
Mumbai, MH 3
Shimla, HP 1
New Delhi, NCT 3
Kallakkurichchi, TN 1
Pune, MH 1
Guntur, AP 2
Nellore, AP 1
Kolkata, WB 1
Lucknow, UP 3
Ludhiāna, PB 1
Vijayawada, AP 1
Ahmedabad, GJ 3
Tanjore, TN 1
Salem, TN 1
Bhubaneshwar, OR 1
Kanpur, UP 1
East Delhi, DL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ReissAFC
    Reiss (@ReissAFC) reported

    @ACTFibernet is one of the worst

  • Elite_Raven1159
    Srijan Majumdar (@Elite_Raven1159) reported

    @ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446

  • ManishAggarwa11
    Manish Aggarwal (@ManishAggarwa11) reported

    @ACTFibernet Hi team, I do not know how you were unable to reach me through out the time scheduled I mentioned even when I do not have a missed call. My concern is that I have never requested for renewal of connection yet you billed me. Is your connection prepaid or postpaid

  • AnkuSha12771848
    Anku Sharma (@AnkuSha12771848) reported

    @ACTFibernet My name is Sandeep Sharma. I’m from T Block, Gali No. 4. My internet service has not been working since morning, and the issue is still unresolved. I have my work to attend to, so please look into this urgently and restore the service as soon as possible. Please help

  • daneshzaki
    Dânesh Hussain Zaki (@daneshzaki) reported

    @ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it

  • Ajitkum99927321
    ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported

    @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

  • evabuilds
    eva (@evabuilds) reported

    and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

  • ApurbaSarangi
    Apurba Sarangi (@ApurbaSarangi) reported

    @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    Let's see atleast today can we get resolution?? @ACTFibernet @ACTFibernetHYD

  • vansh_bajaj11
    Vansh (@vansh_bajaj11) reported

    @ACTFibernet Internet, not working since 24 hours No service provided text immediately else I will remove the connection

  • AnkitKul1890
    Ankit Kulkarni (@AnkitKul1890) reported

    @ACTFibernet such a pathetic service and pure incompetece from your team. 5 escalation, 2 hours spent over phone call, 8+ calls to your team. Every agent says 24 hours since last 4 days . 0 accountability and 0 ownership. No value of customers #internet SR10281728990184

  • Saurav23121990
    Saurav Chakraborty (@Saurav23121990) reported

    @ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.

  • MihirBSR
    MIHIR GUPTA (@MihirBSR) reported

    @ACTFibernet U r such a cheat, corrupt and fraud company!! We have raised a ticket 4 a Problem which is of real concern 2 me & my business but you chose 2 keep mun from last 20 days… Different pplcalling 4m different numbers and not telling names!!! @MIB_India @jagograhakjago

  • _DrauxGr
    _DrauGr (@_DrauxGr) reported

    Unable to login with mobile number even though it's valid.please help @ACTFibernet

  • locate_aman
    Aman Kumar (@locate_aman) reported

    @ACTFibernet @ACTFibernet please cancel my connection and process refund which should also compensate 3 days of downtime.

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