ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 21 |
| Hyderabad, TG | 10 |
| Pune, MH | 3 |
| Visakhapatnam, AP | 2 |
| Erode, TN | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Coimbatore, TN | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen Narayanan
(@naveen_n_) reported
Hey @ACTFibernet internet seems to be down in Kaggadasapura, Bangalore. ACT Mobile app is not opening and I am unable to reach the customer care numbers either.
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Sai Shyam G
(@SaiShyamG) reported
Hey @ACTFibernet, internet is down and unable to raise a complaint on the app too. What's happening? Account Number: 102017523667
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vijayalakshmi b.k.
(@vijbk53) reported
@ACTFibernet internet is not working and all your cc numbers are either busy or non existent. How to wfh with such kind of service provider
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Harshal
(@harshal7soni) reported
@ACTFibernet Hello ACT, any connection issue for Bangalore? Seems no one is answering the calls. App is also not registering complaint.
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@sundaka
(@kampkann) reported
@ACTFibernet There is an internet outage in my connection. Trying to reach the toll free number as i cannot use the APP. It says that it cannot be reached or switched off.
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Kamlesh ®| #MSIgnite
(@kamleshrao) reported
My ACT Broadband went down for the 1st time in Year 2021. Hope @ACTFibernet fixes it soon. Your ACT App is unable to generate complaint number. Its redirecting us to chatbot in browser
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Bharath Arcot Babu
(@thebharath) reported
@ACTFibernet your cc number 7288999999 and 9121212121 are not reachable. Your chat systems are not working. Where should i go and bang my head now?
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Wildcat
(@PKylas) reported
@ACTFibernet Guys, internet connectivity is unavailable. Your app also isn't launching. So can't raise a ticket. I feel the disadvantage now :( Please help!
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Viresh Nayak 🇮🇳
(@TheGoanHippie) reported
@ACTFibernet network is down at Indiranagar, Bangalore. Please check into this
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Sudha Tiwari
(@sudhatiwari22) reported
@adityakumar480 @ACTFibernet yeah same not working for me. suddenly stop working
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Ashish Agrawal
(@ashisha88546935) reported
@ACTFibernet @ACTFibernet you are down in my area customer care not connecting you don't deserve any award cheap services
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John DP
(@johnsp1978) reported
@ACTFibernet My internet is down. Even your website and app are not working
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Joydeep Halder
(@JoydeepHalder18) reported
@ACTFibernet Hi it's Monday morning, internet is down and all your helpline numbers are "saying out if network area" - please support urgently, all office work is held up....
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kumar shantanu
(@shantanu2210) reported
@ACTFibernet the worst netwrk ever...intermittent disconnectivity... closure of tickets without prior notice... switching to jio fiber...i suggest everyone not to go with ACT...
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Ashish Agrawal
(@ashisha88546935) reported
@ACTFibernet my internet is down chinnapanahalli 560037