ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 37
Chennai, TN 22
Hyderabad, TG 10
Pune, MH 3
Coimbatore, TN 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • satheeshpodury Satheesh 🇮🇳 (@satheeshpodury) reported

    @ACTFibernet Hey!!! Unable to update my name which is wrongly updated from your side. Not able to find that option in your IVR App chat Under support.

  • PerumalKarthi Karthikeyan Perumal (@PerumalKarthi) reported

    @ACTFibernet I want to convert my Swift plan to Basic plan but your customer care executive says it is available for only 6 months. Why are you forcing customers to pay more money? This is unfair. If you can't, I'm sorry to say; I have no other choice than to go to another ISP.

  • yldone boi1da (@yldone) reported

    @ACTFibernet Oh please then you can take same pride in fixing your **** network... Shall we do that first then talk about foul language or words? Yeah that would be a good start... Please go n check in the DmS for my reg mobile number.. change my mind

  • VipinGu98443944 Vipin Gupta (@VipinGu98443944) reported

    @ACTFibernet. Seems either your are fooling the customer or don’t want to help. It’s a request either provide me a competent router or else refund the 6 month payment, so that I can shift to @airtelindia for Internet.

  • RaghuARRC Raghu (@RaghuARRC) reported

    @ACTFibernetHYD what the hell is the customer service and resolution raised a complaint and it's morethan 74hours and no resolution and hanging upphone on customer face. Is this the way you deal ur business?. I am unable to attach call record. I have mailed check it.@ACTFibernet

  • kunwar_005 Dēåd-LïīfT (@kunwar_005) reported

    @ACTFibernet It will be solved by today..?? Or next month? It has been 24 hrs nd s the issue hasn't been solved .

  • SIDDBEAST SIDDHARTH VYAS (@SIDDBEAST) reported

    @ACTFibernet this is the 7th consecutive day m facing no internet connectivity , Highly unprofessional and unethical behaviour from your end , kindly cancel my connection and offer me a refund .

  • srinikavelli sri.kavelli (@srinikavelli) reported

    @ACTFibernet to resolve a complaint your team needs 24 or more hours..?? Think your team needs ro improve in resolving the complaints faster.. its not new for me to wait for more than 24 hours..

  • N0ChillZ5 NoChillZ (@N0ChillZ5) reported

    @MinizFN @ACTFibernet @airtelindia Act has no issues bro i am getting normal ping with act ig only airtel has problem

  • _Ahad_khan_ Ahad khan (@_Ahad_khan_) reported

    @ACTFibernet There is no call recived ... No attempt ... Shared in DM resolve the issue ASAP your Engineer are also ignoring the call Or give me my refund and take back the router I'll install @Airtel_Presence

  • prabhakarchana Archana (@prabhakarchana) reported

    Looks like @ACTFibernet @ACTBangalore is using it's own data service and cannot even respond to the tweets or emails or calls. Pathetic service.

  • rajkshir16 Rajshri Kshirsagar (@rajkshir16) reported

    @ACTFibernet @rohitkshirsagar SR 10163304289976 for escalation call back is raised.. Any update on that? And ensure the connection is at port 1. Every year when we pay the annual fee, the customer care says the connection is at port 2 and the reimbursement for power connection is denied.

  • Unst_RudraYT Unstoppable Rudra (@Unst_RudraYT) reported

    @MinizFN @ACTFibernet @airtelindia Had the same issue just start using Warp it will fix your ping

  • rohitkshirsagar Rohit Kshirsagar (@rohitkshirsagar) reported

    @ACTFibernet And now it's logout time for your team? This is really shoddy service from you. We pay the year's money upfront and walk into a trap

  • 1Mithlesh Mithilesh Kumar Lohani (@1Mithlesh) reported

    @Annadaneshwar21 @ACTFibernet Waiting for refund, really @ACTFibernet is wasting my time. For new connection/customer totally frustrated. What is happening for existing God know.

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