ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 84 |
| Chennai, TN | 35 |
| Hyderabad, TG | 27 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Kolhāpur, MH | 2 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anil Abraham
(@AnilAbr07160371) reported
@ACTFibernet @sai_kyram Don't just send automated responses, fix the problems instead! which increases consumer happiness!
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kairamkonda saidatta
(@sai_kyram) reported
@ACTFibernet @ACTFibernetHYD It's past your deadline and still it isn't resolved. I always get automated responses either here or when I talk to an agent but the issue still remains. Don't bother calling me once I change my broadband connection I'm fed up with you guys.
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Channayya Hiremath
(@channu7400) reported
@ACTFibernet No one has resolved my issue. Still persisting.
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MANAN CHHABRA
(@mananchhabra23) reported
@ACTFibernet It’s been 24 hours already without any resolution.
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buzz
(@buzz267buzz) reported
@ACTFibernet Madurai, latency is high again. Just letting you know, because I said I'll update if I face issue again in the previous tweet. A person from cc explained the issue being faced and steps being taken. Hope you prioritise in fixing the routing issue.
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SANJU GAMING
(@SANJU065412) reported
Hello @ACTFibernet @ACTFibernetHYD my internet is not working from more than 12 hours and i raised a issue but they are are not clearing it please solve it on high priority Ticket no SR10165615032974
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Vidhi Nayar
(@aahana_nayar) reported
@ACTFibernet again the internet is not working, what for are we paying the subscription
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kairamkonda saidatta
(@sai_kyram) reported
@ACTFibernet @ACTFibernetHYD Is there a required internet disconnect, as I get this problem once a month? Does it also affect other people frequently? If needed I can send my roster, so that you can disconnect internet during my weekoffs if it is something common; I don't mind
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Channayya Hiremath
(@channu7400) reported
@ACTFibernet Hell with your service refund my money and take your box.
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V
(@ReddyVln) reported
@ACTFibernet Internet disrupted and its almost 2 days since I have raised a ticket for this issue. Can you please look into and resolve it immediately. 2 days of internet disruption is utterly bad service. I have shared my details over the DM
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Anu Gupta
(@anugupta13888) reported
@ACT @ACTFibernet @ACTFibernetHYD Never subscribe to ACT..waiting for connection since 15 days after making annual payment.. ACT neither installing broadband nor refunding my money.. tried to install router of lesser speed than I paid for.. thereafter waiting for installation.
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DEDROP GAMING
(@DedropGaming) reported
@ACTFibernet Hello @ACTFibernet no one contacted to me i my self contacted to technision he came changed the junction box now I'm getting better network
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Sona Pari
(@SonaPar78995247) reported
@ACTFibernet what the hell is happening with your network am not able to use the network since 5 hours and am calling continuously no one resolving my issue...is this your service????
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Narender
(@Naren_350) reported
@ACTFibernet Again today internet is not working.. i really don't know what is going on with your network?? Pathetic.
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buzz
(@buzz267buzz) reported
@ACTFibernet latency is high again. Just letting you know, because I said I'll update if I face issue again in the previous tweet. A person from cc explained the issue being faced and steps being taken. Hope you prioritise it.
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