ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 42 |
| Bengaluru, KA | 81 |
| Coimbatore, TN | 5 |
| Hyderabad, TG | 57 |
| Chennai, TN | 27 |
| Ahmedabad, GJ | 3 |
| Visakhapatnam, AP | 4 |
| Vijayawada, AP | 2 |
| Jaipur, RJ | 3 |
| Delhi, NCT | 6 |
| Madurai, TN | 1 |
| New Delhi, NCT | 2 |
| Dehra Dūn, UT | 1 |
| Kolkata, WB | 1 |
| Nashik, MH | 1 |
| Mumbai, MH | 1 |
| Guwahati, AS | 1 |
| Greater Noida, UP | 1 |
| Chandigarh, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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jaidev (@jaidev365) reported@ACTFibernet Have some shame .your service literally sucks..taking money and providing zero service.watingin from morning at home just for installation and now your service provider says half an hour more.if I won't be at home he will go back..such stupid service providers.
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Amritanshu Swaroop (@i_am_amri) reported@ACTFibernet @jagograhakjago @nch1915 Help! Ghosted by the reps of ACT Fibernet - Contact No. 9217036662 & 8882734721. Paid ₹3890 yesterday & received no service, msg or calls. They don’t pick calls & installation is still not done. Prospect ID 110805733793
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Aditya Shukla (@Andy226001) reported@ACTFibernet SR11980618359974. My Office connection is down for more then 24 hours and the issue is a disconnected wire at the DP. Now all i am getting is my ETR being postponed since yesterday. Kindly fix it or take my disconnection request so that i can move to Airtel.
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Adv AK (@adv_007) reported@ACTFibernet You had called up 19 times since yesterday using number +91 40 49267888 but didn't speak a word. Why are you harassing a customer by using prank call. Worst network and worst response
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AJ (@thedarksideofAJ) reported@ACTFibernet The internet cannot be down 3 times in a month for a day. If i don't get a call tomorrow with a permanent fix, I'm cancelling my account.
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Naveen Kumar S (@IamNaveen_s) reported@ACTFibernet My original ticket for shifting was closed and I got another ticket registered by calling ur customer care. ETR was 06/06/26. Now that is closed without any explanation or contact at ground level. And another ticket is opened to further move the ETR?. Is this some joke ?.
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WhySoSerious (@daburkaatel) reported@ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet my internet is not working from afternoon. I recently switched from airtel hoping I would get good connectivity and service but does not looks like. Please ensure my complaint is resolved ASAP, first thing tomorrow morning else I will again have to switch
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Adarsh (@PuttiAdarsha) reported@ACTFibernet today billing team says that it is my problem that no engineer came to change the router mesh when my renewal was due so I will have to pay extra. This really was the straw.
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Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet There is still no update its been more than 24 hours internet is not working. @ACTFibernet no one got back to me till now.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet @ACTFibernet_Care My internet line is cut for the last 5 days. No resolution provided yet. Ticket No: SR11080580151564. This is highly unprofessional. Please fix it urgently! #ACTFibernet #InternetDown [1]
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Tushar Agarwal (@TusharAgar4860) reported@ACTFibernet And it's down again just with 3-4 hours. Please refund my money. I will opt for another provider. This is not how I want to use with daily issues
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PrakyDOTin (@Prakydotin) reportedNow I understand why many folks in my community are switching to @airtelindia and @jio_fiber Pathetic service @ACTFibernet
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Sridhar (@sridhar_gemini) reported@ACTFibernet There is still no resolution from you.
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Ravi Sinha (@sinharavi0506) reported@ACTFibernet Same stats no update frustrating service @ACTFibernet