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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 68
Chennai, TN 29
Visakhapatnam, AP 4
Jodhpur, RJ 1
Bengaluru, KA 92
New Delhi, NCT 6
Chhindwāra, MP 46
Mumbai, MH 2
Coimbatore, TN 5
Ahmedabad, GJ 3
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PushpaMuthyam
    Pushpa (@PushpaMuthyam) reported

    @ACTFibernet 45 days. 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc 101799520914. When do I get my money back? @jagograhakjago

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet Unable to login

  • PushpaMuthyam
    Pushpa (@PushpaMuthyam) reported

    @ACTFibernet 45 days 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc-101799520914. When do I get my money back? @jagograhakjago

  • raj5251
    г𝐀ןέＳ𝐇🦋 (@raj5251) reported

    @SneRaghu @ACTFibernet Say you want to cancel thier service … u will get a call immediately

  • ashfaqanns
    Ashfaq Ahmed (@ashfaqanns) reported

    @ACTFibernet I have a very bad experience with the Installation of my new connection. Internet is not working from the time it has been installed

  • rashtrawadime
    GA (@rashtrawadime) reported

    @ACTFibernet It is more than 12 hours since internet is not working, do you think this should be acceptable

  • thechitranshsr
    Chitransh Srivastava (@thechitranshsr) reported

    @ACTFibernet @ACTFibernet i dont want any resolution. Your team is irresponsive, no reverta no connects just refund my money i am pissed by you shittt service just refund it back and i don’t want your worst services. Regretting switching from airtel to act

  • HanuRaoG
    Hanu Rao (@HanuRaoG) reported

    @ACTFibernet Hi, there is no use of creating multiple tickets. Nothing is solved. Worst service by you guys.

  • nagachandu28
    Nagachandu (@nagachandu28) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD It's been two days. No proper response yet. Worst service

  • sudhaumashanker
    sudha umashanker (@sudhaumashanker) reported

    @ACTFibernet internet not working since yesterday Complaint registered and you promised action.Problem persists

  • kailashk28
    Kailash Kumar (@kailashk28) reported

    @ACTFibernet Waited again for 20 mins and after my call queue came one call went silent for 5 mins. Never buy ACT their support js worst. @ACTFibernet

  • vignessshhhh
    Vignesh (@vignessshhhh) reported

    @ACTFibernet 6 days since conversation initiated on this platform, yet no resolution.

  • Manikkhandelwa2
    Manik khandelwal (@Manikkhandelwa2) reported

    Very poor experience with @ACTFibernet. I've had no internet for the last 3–4 days due to a router/Wi-Fi issue. Ticket SR11880636732714 was raised days ago, but there has been no response or resolution. Please prioritize and resolve this issue urgently.

  • kamalclassic1
    kamalraj (@kamalclassic1) reported

    @ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr

  • chandra_38
    Chandra Prakash (@chandra_38) reported

    Ticket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.

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