ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 63 |
| Chennai, TN | 28 |
| Hyderabad, TG | 19 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 4 |
| Ludhiāna, PB | 2 |
| Pune, MH | 2 |
| Mumbai, MH | 2 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Obernberger
(@obi890) reported
@ACTFibernet @ACTFibernetHYD Internet down for almost a week now. Ticket SR10176822209884 still unresolved. Please fix this ASAP!
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mustafa361°
(@mustafa36110) reported
@ACTFibernet @ACTFibernetHYD Hey @ACTFibernet paid & got my connection installed on Sunday but it’s Monday afternoon and still no internet. Customer care can’t resolve, no technician has called back. This is unacceptable. Fix this ASAP or I’ll be forced to escalate
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Prince
(@PrinceSaurav007) reported
@ACTFibernet now again this **** company has got serious issues in connecting with customer care as it used to happen 5 yrs back not able to connect with a single rep. seems now time to change to @Airtel_Presence @airtelindia pls provide me the best budget wifi plan need to swtch
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Shinigami Sin
(@Saiteja97T) reported
I had to commute for whole 4 hours daily during last week because of net issues. And still I'm facing the same issue. If no one is willing to answer our calls or if you are not planning to give us reply, just disconnect my connection and provide refund. I'm done. @ACTFibernet
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K srikanth naik
(@Srikanthnaik99) reported
@ACTFibernet no internet for aug 19.when it will be resolved ? or we should change to another network srikanth 9014763195
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Mahi86
(@Mahi862) reported
@ACTFibernet @ACTFibernet still issue is not resolved given ETA for 48hrs on Friday?
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Thomas Obernberger
(@obi890) reported
@ACTFibernet @ACTFibernetHYD Internet down for almost a week now. Ticket SR10176822209884 still unresolved. Fix that ASAP!
-
Indu Shekar
(@indushekarrao) reported
@ACTFibernet @ACTFibernetHYD @ACTBangalore Laziest network
-
Chamandeep Singh Kapoor
(@NanakFarms) reported
@ACTFibernet @ACTFibernet still my internet is not working I have no updates no call back.
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Srihari Vaskuri
(@vaskurisrihari) reported
@ACTFibernet @ACTFibernetHYD No internet from past 10 days. Engineer is not picking up the calls. SR raised long back no resolution till now SR : SR10176731653624
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mustafa361°
(@mustafa36110) reported
@ACTFibernet @ACTFibernetHYD Hey @ACTFibernet paid & got my connection installed on Sunday but it’s Monday afternoon and still no internet. Customer care can’t resolve, no technician has called back. This is unacceptable. Fix this ASAP or I’ll be forced to escalate. #ActFail
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Manasa
(@A_Maanasa) reported
Wi-Fi installation chesina 24hrs lope Internet issue. Ticket raise chesi almost 24hrs avthundhi... still no fix. Em chettha service ra @ACTFibernet 🙏🏼🙏🏼🙏🏼🙏🏼
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šα†hεεšh
(@sa_the_esh) reported
ACT Fibernet Tamil Nadu = The perfect package 👏 ✅ Fake commitments ✅ Premium-priced plans (for half the speed 🚶) ✅ World-class worst customer support 🎯 @ACTFibernet Truly setting new standards… in how NOT to run an ISP. 👏 #ACTFibernet
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AD
(@adkiru) reported
@ACTFibernet @ACTFibernetHYD Hi team still we are facing issue with the internet even after 2 weeks. When this can be solved
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Ojas_Avinash
(@avinash__999) reported
@ACTFibernet Day 3 of no internet @ACTFibernet @ACTFibernetHYD Please make our service fast ticket raised three days before