ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 71 |
| Chennai, TN | 41 |
| Hyderabad, TG | 31 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 4 |
| Mumbai, MH | 2 |
| New Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
| Coimbatore, TN | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Shobhit Mandloi
(@shobhitmandloi) reported
@ACTFibernet Still no resolution. No.internet.
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Flying Army
(@Calmb4dstorm1) reported
@SureShJoShika @ACTFibernet From your property, using your electricity, they will supply internet to 10 other houses from that box.. u will never get paid.. your electricity charge will sky rocket and as they promise, they wont pay you electricity charge.. Go for Airtel or Hathway
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Tushar Sahoo
(@TusharKantSaho3) reported
@Himansh90655964 @ACTFibernet #balamalladi just for your visibility. Why the service so inefficient
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Flying Army
(@Calmb4dstorm1) reported
@Poonam4u @ACTFibernet If you are an ACT customer, you better change your name.. bcos these frauds will remove the Muskaan from your face.. Horrible "no service" from ACT
-
amit verma
(@GrayKode) reported
@ACTFibernet I would like to disconnect my connection,you guys have the worst customer support,now plz connect me so that we can do with the disconnection process
-
Arvind
(@Ineedsomesleep) reported
@ACTFibernet It has been almost 24 hours since the internet went down and I have no resolution or updates so far. Is this a joke?
-
Sachi M
(@mbsachidanand) reported
@ACTFibernet @ACTFibernet ACT Fibernet speed has become quite slow again. Your mobile app is also not opening, so unable to file complaint. Pathetic service.
-
NarayaN Singh
(@the_yadu) reported
@ACTFibernet i would like to discontinue with act service. I am not able to reach customer care. Please call back. You both numbers dont work
-
sidhant
(@sidmaharishi) reported
@ACTFibernet I have been act customer for last 3 yrs and due to frequent service issues I have applied for disconnection and after telling multiple times to disconnect at this month end they have put the date for 1st March kindly take action as I don't want next month bill
-
Arvind
(@Ineedsomesleep) reported
@TusharKantSaho3 @ACTFibernet In Bangalore? My network was also down and the service ticket said it would be resolved by 2pm today. It’s way past that and still no update!
-
Prakhar Atre
(@PrakharAtre) reported
@ACTFibernet I would like to say..you first impression is really bad. I just now enrolled and I am already not happy. Fake promises before payment and the no service at all. Not picking calls. Defrauded the money. #pathetic
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Iam Ahmed
(@IamAhmed786) reported
@ACTFibernet I need to raise a minimum of Two Complaints per month always 🙄 which takes 48hrs of Resolution Time. @JioCare Need Jio Broadband in 500008 ASAP. I can't ACT with ACT Anymore. When It Comes to resolution it always "ACTs" what an appointment name. 🙏
-
Flying Army
(@Calmb4dstorm1) reported
@SureShJoShika @ACTFibernet Suresh - Don't ever make the mistake of keeping the box in your property. i am facing issue since 8 years.. the box is in my property. They will say that they will pay 70rupees per month for electricity charge for the box. but they will never pay you.8 years they have not paid me
-
Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
-
Soumya Ranjan Swain
(@soum0nster) reported
@ACTFibernet pathetic service. Have applied for relocation 10 days back.. still these guys are not shifting the connection after multiple follow ups everyday.