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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 50
Hyderabad, TG 47
Jaipur, RJ 4
Madurai, TN 1
Chhindwāra, MP 19
Chennai, TN 26
New Delhi, NCT 5
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NaniPallemoni
    ritesh (@NaniPallemoni) reported

    @ACTFibernet how many complaints does it take for your team to do a basic removal job? This box has been hanging here for a long time despite multiple requests to your support team. Completely irresponsible service and zero follow-up. you should also be accountable for removing

  • gv_saikumar
    Saiku (@gv_saikumar) reported

    @ACTFibernet Internet service disrupted. Please resolve ASAP. Ticket SR10280216235804. Outages have become common in the locality, ensure faster resumption-of service.

  • SandeepKuntnur
    Sandeepkuntnur. (@SandeepKuntnur) reported

    @ACTFibernet Didn’t solve the issue we facing.. it’s been 3 days.

  • JoshuaThiek3
    Ana anna na (@JoshuaThiek3) reported

    @ACTFibernet why does it take more than 12 hours to fix it.

  • bala_ksk
    Balasubramanian K (@bala_ksk) reported

    @ACTFibernet Third consecutive day of no internet. Customer service is giving false commitments on resolution time. My SR Number is SR10280317284284. Time to switch to a better provider? 😠 #ACTFibernet #ACTBroadband #PoorService

  • IamRamAnirudh
    Anirudh (@IamRamAnirudh) reported

    @ACTFibernet Hi Team, any update? There is no response from the tech support assigned to this ticket.

  • tweets2arun
    ARUN (@tweets2arun) reported

    @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet Today is the third day. I hope you fix it today.

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.

  • Jagadeeshgum
    Jagadeesh Gumpena (@Jagadeeshgum) reported

    Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

  • agarwal_shuvam
    shuvam agarwal (@agarwal_shuvam) reported

    @ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.

  • SHAMEEMR19
    SHAMEEM (@SHAMEEMR19) reported

    @ACTFibernet Name correction request is pending for long .Date given for resolution already passed.Kindly look into it.

  • spnagori
    Sumit (@spnagori) reported

    @ACTFibernet Can you provide a way where we can talk to your customer care executive. All your chatbox and mails are just automated replies

  • thenordicgod
    thenordicgod (@thenordicgod) reported

    @ACTFibernet gigabit network down for 4 hours with no response in Chennai. ETA on automated ticket is 24 hours. Brilliant

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