ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 77
Chennai, TN 34
Hyderabad, TG 26
Coimbatore, TN 5
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilPraharaj2 Anil Praharaj (@AnilPraharaj2) reported

    @ACTFibernet It's been 12 hr passed, no call or no information from your end, you people know how to take the money from customer but you have zero knowledge in customer issues resolution. @ACTFibernet @ACTFibernetHYD is very worst service provide, local providers are better than you

  • LoserDesi DesiLoser (@LoserDesi) reported

    @ACTFibernet @KRISHNA83138665 I want to deactivate my Sony live subscription that I activated by mistake through ACT app. Please help me in deactivation process as there is no option to deactivate.

  • Nj8894 Neeraj Yadav (@Nj8894) reported

    @ACTFibernet @ACTFibernet will you solve my issue or shall I get new connection? I am getting messages that if I don't pay the amount my connection will be disconnected.

  • Siddhar49163726 Siddhartha (@Siddhar49163726) reported

    @ACTFibernet Two days back raised for bill issue, now today raised for connection issue, no internet connection from mrng, 15days two issues, wrong choice of selecting @ACTFibernet, soon will shift to @JioCare

  • terminator0925 Terminator0925 (@terminator0925) reported

    @ACTFibernet Wednesday morning, a working day and ACT's connection goes down in Basavanagudi. Customers are facing severe challenges in connecting and working from home. Shame on ACT! Get this issue fixed quickly otherwise @airtelindia & @reliancejio can provide better services

  • LordOfMalarkey Vishnu (@LordOfMalarkey) reported

    @ACTFibernet Please resolve this issue ASAP as it’s impacting my work….

  • brijeshmodi07 brijesh modi (@brijeshmodi07) reported

    @ACTFibernet I take new connection last week but in a week three days internet not working, do I want to disconnect my connection and refund my money back...

  • wandereradi Kenvat (@wandereradi) reported

    @ACTFibernet It’s been more than 12 hours since the complaint was raised. No response from @ACTFibernet team. No resolution as well. Pathetic service. Absolutely no regard for customers.

  • singhmanmohan18 Monu Chaudhary (@singhmanmohan18) reported

    @ACTFibernet worst service.. no way to communicate with your agents in app there is auto generated msgs again and again its been more than 3 days my internet is not working. Specially heigher management is lazy.. shame on you do your job man..

  • batra_ashish आशीष बत्रा / Ashish Batra (@batra_ashish) reported

    @viveksr124 @ACTFibernet Kids have exams bad classes. These fellows are just not bothered and are oblivious of our dependence on the net these days

  • sunithagangone Sunithagangone (@sunithagangone) reported

    @ACTFibernet Its been 1day since the complaint has raised. Still the issue isn't resolved.

  • Srikartiru Srikar (@Srikartiru) reported

    @ACTFibernet This is regarding SR10162258439262, it's been 24hrs internet is not working and there is no update on the request and it's becoming new normal for u, it's happening almost every month and always resolution time more than 24 hrs

  • urstrulyapuroop Mandala Apuroop (@urstrulyapuroop) reported

    @ACTFibernet This is exactly what the customer care executive said thrice today.

  • hopeforchange10 hopeforchange (@hopeforchange10) reported

    @ACTFibernet Your request SR11062260656432 is tentatively expected to be resolved by 9/14/2021 06:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app. Not resolved yet. 12 hrs have passed since it went down

  • Vinod2316 Vinod (@Vinod2316) reported

    @ACTFibernet First you will ask us to pay for fancy plans and you will not give complete details and then finally you will come and say that you missed to raise request so we a Won't give your internet which was not utilized. And you will trouble by disconnecting the internet.

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