ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 36 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MT Askari - The One Offer Guy
(@MTAskariX) reported
@ACTFibernet @ACTFibernet leadership please intervene. Your Hyderabad team's unethical practices are damaging your brand reputation. I want to remain a customer but need immediate resolution. #ACTFibernet #ConsumerProtection
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Chandan Singh
(@Chandan36049900) reported
> @ACTFibernet @ACTFibernetCare @ACTFibernet_Help Internet has been down for the last 5 hours — completely unacceptable service! User ID: 110775316268. Resolve this issue immediately. #ACTFibernet #InternetDown #PoorService
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Naldeega Sreenikethan
(@NSreenikethan) reported
"🚨 Worst service experience with @ACTFibernet It's been 20 days since I raised a ticket for non-functional internet, and still no resolution! Zero communication, zero updates. Anyone else facing similar issues? #ACTFibernet #CustomerServiceFail #InternetWoes
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tanuj
(@tbhTanuj) reported
@ACTFibernet " disconnect after my plan expiry " hoping you don't have comprehension issues.
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Vishnu
(@trader_fuel) reported
.@nch1915 I took internet connections from .@ACTFibernet 3 months back. Never got proper connect. SR10177382636734 is pending for long. Neither I get connection nor I get refund with cancellation of connection. Such irresponsible set of people.
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Raghava Sai kiran
(@IamGrskiran) reported
@ACTFibernet SR10477491280951 I requested disconnection on Oct 11 due to poor service. Router was collected on Oct 12, but there’s been no update on my refund. I’ve followed up for 4 days no response from your team.I need a resolution immediately or I’ll be filing a consumer comp
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surendran
(@rgsurendrann) reported
@ACTFibernet I know the waiver has already been adjusted but my concern is that every month I have to email or call you about the same issue It’s really frustrating to repeat the whole story from the beginning every time and the customer care executives are giving very poor responses on calls
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Syed Masarath Ali
(@AliMasarath) reported
@ACTFibernet @ACTFibernet Internet still not working even after several days (A/c No: 101005231481). No technician visit, no update — just false promises. This is unacceptable service.
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Dhrubashis De
(@Dhrubashis) reported
@WhoCares5779 @ACTFibernet Yes,@ACTFibernetHYD became 🐶 squad, enabled with fake & lies to the customer like you & me. Again they changed resolution time for 4 th time for tomorrow at 9 AM. How long will continue with bloody **** service with our hard earned money ☝🏻
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Koleti Prasad Gupta
(@koleti_prasad) reported
@ACTFibernet u asked for review? Here is the review: completly unhappu with services as I’m facing frequent interruptions and internet is down for more than 20hours every week and no refund or whatsoever! Give me refund
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vaj(taylor’s version)
(@_nonvag) reported
@ACTFibernet @ACTFibernetHYD I have been getting RELENTLESS calls from your service after telling them that we have already have taken a connection with your agents being extremely rude on call and asking for personal details. Everyday I am having to block WhatsApp messages.
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vivek mishra
(@jecvivek) reported
@ACTFibernet Yesterday I paid 2651 for new connection. And they are saying we cannot give connection at this location. My account id is 102775737235. When I asked for refund they are not picking call and not replying. Please resolve the issue and immediately refund.
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Sudharsan Hari
(@sudharsanhari) reported
Does @ACTFibernet have an email id to sort billing related issues? Customer care is hopeless
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Pranoy Pugalia
(@PranoyPugalia) reported
Hi @ACTFibernet, I had your connection for 3 months and requested disconnection multiple times whenever i got a call for renewal. I had already stopped using the service, but my ₹1000 refundable deposit hasn’t been returned yet. Please look into this and resolve.
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em kavali ra niku
(@tfikingtaluka) reported
@ACTFibernet Another day another time same issue continously 17th day internet was down on @ACTFibernet They are looting money no giving proper service daily technician come and do some thing asks otp and he goes The very next day morning at the peak hours it will show no internet 🤦🤦🤦🤦
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