ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 75 |
| Chennai, TN | 39 |
| Hyderabad, TG | 32 |
| Mumbai, MH | 4 |
| Coimbatore, TN | 4 |
| Lucknow, UP | 4 |
| New Delhi, NCT | 2 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
| Mohali, PB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arun V Vamshi
(@arunvangapelly) reported
@ACTFibernet Internet isn't working since three days Raised complaints Called ur helpline multiple number of times Calling ur executives, no answer Messaged u as well, no reply What kind of service is this!
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Priya Pandey
(@PriyaPa56936229) reported
@ACTFibernet *PATHETIC SERVICE* Are you ppl serious about your customers?? Request been placed for Relocation of network on 26th June where till now have not heard anything where all r working from@*WORK FROM HOME* is my mistake trusted your service??
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Royapuram Dheena Dp
(@royapuram_deena) reported
@ACTFibernet It's ur customer service???
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet @ACTFibernet #Worstservice #Moneywasted Relocation issue not solved technician came and said cannot provide the connection after 5 days of pending request and now I want to disconnect from ACT I won't get refund because of 30 day policy,thaks for wasting money @ACTFibernet #cheat
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Gladson
(@Davidgladson) reported
@ACTFibernet what a worst and miserably inadequate service.. I have taken 75 mbps service never ever got minimum speed and customer care people disconnected the call without addressing the issue.
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Pradeep Jayakumar
(@pradigi1428) reported
@JioFiberChennai please provide service here in the location added below...we are around 10 members using @ACTFibernet and want to change because of their worst customer service and connectivity issue.this is the right time for @JioFiberChennai to move in. contact me thru dm.
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findmore
(@findmor80580660) reported
@ACTFibernet on a first day of installation, i lost the internet connectivity and now the intenet speed is like 2g sim, in first the supplier said that i will get 75 mbps but im not even getting 10kbps also, this is worst , take back ur connection and refund me, i dont wnt
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sridhar Reddy
(@sridhar285) reported
@ACTFibernet @KRISHNA83138665 Hello Team, I have requested for the reconnection of ACTFibernet.The router was never installed and no internet connection provided.But i am receiving several reminder calls and emails receiving for the outstanding amount which i never used.Please rectify the issue.
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Pradeep Jayakumar
(@pradigi1428) reported
@TRAI @ACTFibernet This company has the worst customer support i have ever seen in these many years.All the news and updates about the complaints are fake the service technician never visits the sight of complaint but gives false statements.@IndianConsumerF #scammers
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Shivendra Pal Singh
(@ShivendraPalS11) reported
@ACTFibernet Please do not dm me. Solve this issue asap
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Swayanshu
(@pandaswayanshu) reported
The customer care number only lets you connect to an executive if you are an existing customer. Where’s the helpline support for people waiting for connection. There’s no way to cancel it and take refund either. Feels like a scam . Return my money and I am going for @ACTFibernet
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Shivendra Pal Singh
(@ShivendraPalS11) reported
@ACTFibernet What is the issue and ETA
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Adrika Guha
(@GuhaAdrika) reported
@ACTFibernet It has been a week since we have complained over internet getting disconnected & the box needs to be shifted but no action from your side. SR10165233472804 Every other day either us or our neighbour is raising complaint but no action taken!
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Partha SaradhiReddy
(@P_A_R_D_H_U) reported
@ACTFibernet Don't you people have common sense... Why the hell you call me daily after disconnection of ur service? I don't require ur stupid service. Don't disturb me again
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Yogesh Tiwari
(@YogeshT78437397) reported
@ACTFibernet @ACTFibernet #Worstservice #Moneywasted Relocation issue not solved technician came and said cannot provide the connection after 5 days of pending request and now I want to disconnect from ACT I won't get refund because of 30 day policy,thaks for wasting money @ACTFibernet #cheat
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