ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 63 |
| Hyderabad, TG | 39 |
| Chennai, TN | 36 |
| Sūrat, GJ | 5 |
| Lucknow, UP | 3 |
| Ahmedabad, GJ | 2 |
| Uppiliyapuram, TN | 1 |
| Kolhāpur, MH | 1 |
| Tanjore, TN | 1 |
| Coimbatore, TN | 1 |
| Mumbai, MH | 1 |
| Mohali, PB | 1 |
| Gurgaon, HR | 1 |
| Nellore, AP | 1 |
| Visakhapatnam, AP | 1 |
| Srinagar, JK | 1 |
| Kawardha, CT | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Prineeth
(@lapidforce) reported
@ACTFibernet absolute garbage service. Lost internet connection since a few hours, as I work from home it is very essential and as usual it wont be resolved for two days ticket no: SR101656248481 . Will be cancelling my service with Act soon
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Nakul Rau
(@nakulnr) reported
@ACTFibernet One person called me after this tweet. After requesting him to do the installation asap no one has bothered to get back to me.. It has now been approx one week since I paid for a new connection! What kind of service is this?
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Pavan
(@Thankyouulife) reported
@ACTFibernet Hiw much time you required to get back to us... ?? 1 year or more than that.. till now no response. If u don't have time to response , please cancel my request and refund back my amount on time.. most irritating process
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Srikanth A R
(@srikie21) reported
@ACTFibernet what's with this new way of taking the network down without any intimation? Causing inconvenience, my account ID is 102583399516, please fix this asap
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Nishant
(@nishantonly76) reported
@ACTFibernet your customer support people disconnecting my call when I am asking them to refund my balance money
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Vidhi Nayar
(@aahana_nayar) reported
@ACTFibernet How much time does it need to fix the problem!!!!!! You have to reimburse for this
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Punniyakotti GS
(@GsPunniyakotti) reported
@ACTFibernet @ACTFibernet May be you will get in touch with me when we celebrate 100th year of Independence day.. such worst service and worst response... @TRAI
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Nishant
(@nishantonly76) reported
@ACTFibernet every now and then internet is disconnecting. Pathetic service. I am going to switch to @TataPlayin
-
Aasim Arafath
(@AasimArafath) reported
@ACTFibernet If downtime is 2-3 days minimum every month, you need to get to the bottom of it and resolve, not send customer service template messages as it doesn't do you any good. Or is it time to move to other ISP?
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Prineeth
(@lapidforce) reported
@ACTFibernet There was no internet since 7pm yesterday, ticket: SR10165624848184. This has happned before too which caused lot of complications as I am working from home. Your quality of service a an absolute **** show, complete garbage.
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kartik
(@k2_kartik) reported
@ACTFibernet pathetic customer service internet is down for 2 days no one provides ETR. why do we have to pay money and beg for internet. if the bill is due you call until we pay but if there is an issue you cant even provide ETR
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Ramkumar
(@rswaminath13) reported
@ACTFibernet It's been 4+ hours still the internet is not working! **** OFF @ACTFibernet
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buzz
(@buzz267buzz) reported
@quarkGen_bot @ACTFibernet I've been complaining of poor quality for many weeks. I paid long term too and got stuck.
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Royal 4 Season's
(@Royal4Seasons) reported
Is @ACTFibernet is on holiday on every public holiday because I'm facing problems with my connection on every public holiday 😡😡
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BhanuPrasad
(@Bhanu_Motukuri) reported
@ACTFibernet 24 hours completed and still no one resolved the issue. Very worst experience.