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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 62
Chhindwāra, MP 29
Vijayawada, AP 2
Chennai, TN 28
Hyderabad, TG 49
Jaipur, RJ 6
Delhi, NCT 6
Madurai, TN 1
New Delhi, NCT 4
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 2
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vilipix
    Next person (@vilipix) reported

    @ACTFibernet literally haven't gotten update on my ticket for last 5 days no help from anyone wtf is this service ???? guess only way left now is consumer court... fraud company with 0 after sales service

  • HasanabbasIndia
    Hasan Abbas 🇮🇳 (@HasanabbasIndia) reported

    @ACTFibernet has poorest service in Bangalore and not working on time. Booked new connection, paid for the same everything done. I was told I get my connection installation done by EOD on 29 May. They failed. Today, on 30 May they told they will do it by 2 pm. Still no update.

  • kavishjadon
    Kavish Jadon (@kavishjadon) reported

    @ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice

  • i_amanky
    Ankush Kohli (@i_amanky) reported

    @ACTFibernet from yesterday internet is not working it’s been more than 24 hours, i have work from home job how will i manage ? If you can’t resolve issues. Pathetic not expected this from actfibernet @shivamg0902

  • ANILESHSONI
    Anilesh Soni (@ANILESHSONI) reported

    @ACTFibernet @ACT_Issues Its been just 25 days I got new connection and started facing connection issues intermittently. Raised ticket but no one cares. Need solution asap

  • ImThamizha
    Thamizhan (@ImThamizha) reported

    SR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?

  • amitk71
    amit kumar gupta (@amitk71) reported

    @ACTFibernet You people can only reply on X but not work properly. Make sure my refund is credited by the evening today so i can change service provider. Will have to approach consumer against u otherwise

  • nvenkateshb
    B N Venkatesh (@nvenkateshb) reported

    @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

  • SocialCarmelita
    Carmelita Fernandes (@SocialCarmelita) reported

    @ACTFibernet Pls guide me how to raise a ticket on your app as it takes me on a wild goose chase. I can't get any help from your local installation rep Shaikh. He's too comfortable with no sense of responsibility to even bother to acknowledge my message.

  • NitinChugga09
    Nitin Chugga (@NitinChugga09) reported

    @ACTFibernet @ACTFibernet Now it is evident about the digital issues in Govt. of Karnataka applications. ACT ID 102798567916 Prospect ID 102798548256 Registered Mobile 8618305814

  • shyamsundarg
    Shyam Sundar (@shyamsundarg) reported

    @ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI

  • Arjungopalan
    Rajagopalan Baskaran (@Arjungopalan) reported

    @ACTFibernet Same complex with multiple ACT connections here. Only our connection is not working. Why is it taking so long for your executives to resolve it?

  • avidno1
    avijeet kumar (@avidno1) reported

    @ACTFibernet @HirdeshPra16612 Like you solved for mine. It's been 36 hrs since the issue has been raised but no resolution yet. You guys are ******* bunch of morons

  • TheJahangirAlam
    Jahangir Alam (@TheJahangirAlam) reported

    @ACTFibernet SR10280477582234. Last two days, the internet has not been working. Please let me know if the issue cannot be resolved today. I will switch to another provider, as their service is working fine in my apartment and their support is much better.

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