ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 76
Chennai, TN 35
Hyderabad, TG 26
Coimbatore, TN 5
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Nalgonda, TG 1
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_hemz Hemanth kumar Allam (@iam_hemz) reported

    @ACTFibernet @ACTFibernet #3 I felt very offended being paid for everything but did not get anything. when someone called from @ACTFibernet and spoken very rudely and irresponsibly and worst experience with this service never recommend and here i am demanding my funds back.

  • ChaitanyaKiran8 Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 115th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???

  • Saurabh58906944 Saurabh Shah (@Saurabh58906944) reported

    @ACTFibernet @SandyMohanG primary route is already having issue since so long and now secondary route got affected due to this i am facing issue frequently. Team is ignoring to restore primary route and running the link on one path only. They doesn’t understood severity for both route.

  • RangaaRN ranganna (@RangaaRN) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet my Internet is not working more than 18 hours this is pathetic. I have to move my important meetings to monday. Pathetic service @Airtel_Presence can I get your service

  • Saida32291027 Saida (@Saida32291027) reported

    @ACTFibernet Taking money is not the thing providing proper service to the customers is matters . We have re-opened the service request SR10964305499084. Our team will get in touch with you shortly I want to move to another ISP Refund my money immediately...

  • Stonedphilosop2 pri (@Stonedphilosop2) reported

    @Umasank14246278 @ACTFibernet @ACTFibernet please ******* close the company down.

  • sweatdesk RAHEEB (@sweatdesk) reported

    @ACTFibernet net is not working since today

  • prabhjot001 prabhjot (@prabhjot001) reported

    @ACTFibernet Please see to it or else I am happy to discontinue with your service

  • aryankumar91 ABHISEK DASH (@aryankumar91) reported

    @ACTFibernet Team please understand the grievance of the situation. This is not how I like to be treated. Almost 24 hrs gone and no internet still. I expect a fast resolution please. Internet issue is hampering my work a lot.

  • Jatinarora_08 Jatin Arora (@Jatinarora_08) reported

    @ACTFibernet Everytime you regret please give relevant reply to customer so that they can get satisfied. Your engineers have raised their hand to resolve the issue. From last two days from 9am - 6pm there was no internet access. And this happened repeatedly.

  • manojleod Manoj Kumar Dugaya (@manojleod) reported

    @ACTFibernet @BlrCityPolice I request Bangalore Police to help me to deal with ACT fraud. ACTFibernet has taken the three months advance (INR 4200/-) from me and now they are refussing to return it post the deactivation of my broadband connection. I have not used their services.

  • stfuixalmao Cat (@stfuixalmao) reported

    Never get @ACTFibernet 😭🙏🏽 They have the worst customer care

  • JoelAnt68278811 Joel Anthony (@JoelAnt68278811) reported

    @ACTFibernet @ACTFibernet this problem is not resolved but has gotten worse, is someone gonna address this?

  • karthikh650 Karthik Chintaman (@karthikh650) reported

    @ACTFibernet @ACTFibernetHYD Hi there, would you be able to resolve the issue or ignoring ??? #worstservice

  • manojleod Manoj Kumar Dugaya (@manojleod) reported

    @ACTFibernet Dear ACT, i am filing a police complaint for cheating the customers. I have also recorded the voice call with your disconnection team. We are not getting the wifi range even for 5 mtrs, thats the reason i have raised a disconnection request very first day.

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