ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 35 |
| Hyderabad, TG | 26 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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limitless_ravi
(@LimitlessRavi) reported
@ACTFibernet you all are madarchods..why my tickets are getting closed without resolution..worst service provider on earth
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Kotakonda Vinay Kumar
(@kotakondavinay) reported
@ACTFibernet @ACTFibernetHYD hi, i have registered complaint for internet disruption. We have lost internet connection since yesterday, still the issue is not resolved. Please take a quick action.
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Anjaneyulu RVG
(@rvga777) reported
@rituontherun @ACTFibernet I think 90% of the customers are unhappy with the ACT customer support...If ACT continue like this it is only a matter of time when people find an alternative 90% of customers you will lose...at least now tell to your ACT management to open their eyes and improve on this aspect..
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Swetha Konduru
(@SwethaKonduru1) reported
@ACTFibernet The internet is back but now i have got issues with the speed.. what do I do about it now? It's like I have to follow up with ACT daily for something or the other.. I will have to add this to my day to day activity
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Sunil Dasi
(@DasiSunil) reported
@ACTFibernet Will anyone in ACTFibernet help me to resolve my issue? Your team is only worried about closing ticket and giving excuses! It is 6 months already and no solution provided yet!
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Saif
(@Saif87272050) reported
@ACTFibernet a/c no :- 101453252677 internet is not working from past 4 hours
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Tauseef Ali
(@Tauseef_ali03) reported
@ACTFibernet Team, any update on my issue.
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Mohit Jandwani
(@mohitjandwani) reported
@ACTFibernet Done plz also identify who is this employee who is closing tickets on his own without fixing the issue. He has closed the ticket again.
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Dev
(@iamdebashisdash) reported
@ACTFibernet ACCOUNT No : 102482667461 The worst internet provider at Bangalore. We are facing 4 issues since when we have taken the ACT Fiber service. After several reminders Not a single issue hasn't been solved Is this your sevice standards? Is the the value what you give?
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Kothauser
(@kothauser) reported
@Aaryan_in_exile @ACTFibernet 16 times complaints chesina no use Same problem
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PROFESSOR TWEETS
(@nameisprofessor) reported
@Aaryan_in_exile @ACTFibernet Might be some problem there Naadhi Vzg
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Anjaneyulu RVG
(@rvga777) reported
@rituontherun @ACTFibernet I think 90% of the customers are unhappy with the support.. If you continue like this it is only a matter of time when an alternative comes 90% of customers you will lose...at least now tell to your management to improve on this aspect...
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Swetha Konduru
(@SwethaKonduru1) reported
@ACTFibernet Do something to fix it instead of hollow statements
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H. prahlad
(@prahlad816) reported
from
Hyderabad, Telangana
@ACTFibernet Dear act team, i am facing internet issue from yesterday.your act portal is not working properly to login.I have raised a request yesterday still you people have not resolved the issue.Resolve the issue as soon as possible
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Mohit Jandwani
(@mohitjandwani) reported
@ACTFibernet no internet in my building for last 7 days. Your techinicians don't respond and keep closing the tickets. This is in HSR Layout. Horrible service.
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