ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 163
Chennai, TN 51
Bengaluru, KA 45
Kolhāpur, MH 5
Mumbai, MH 4
Delhi, NCT 3
New Delhi, NCT 3
Pune, MH 2
Ludhiāna, PB 2
Kawardha, CT 1
Jaipur, RJ 1
Lucknow, UP 1
Visakhapatnam, AP 1
Greater Noida, UP 1
Jubilee Hills, TG 1
Guntur, AP 1
Nellore, AP 1
Vijayawada, AP 1
Salem, TN 1
Gurgaon, HR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • yoursaiteja saiteja pulusu (@yoursaiteja) reported

    @ACTFibernet @ACTFibernetHYD worst internet service provider 🤦🤦🤦🤦🤦. I have given complaint 2days ago. Still issue is not resolved 🤦🤦🤦🤦

  • Rajesh__16 🆁🅰🅹🅴🆂🅷 (@Rajesh__16) reported

    @ACTFibernet Thank you for addressing the issue, please for next time try to resolve the issue within 24 hrs. 3 Days is too much.

  • Chandu_KNLC Chandu (@Chandu_KNLC) reported

    Absolutely disgusted with ACT fibernet in HYD. Took my money saying there is service available but there is no service in MIG Phase-2 Lingampally. It’s been 2 weeks but still I didn’t get my refund back. @ACTFibernet @ACTFibernetHYD @MinisterKTR

  • Saibalaji98 CA Sai Balaji (@Saibalaji98) reported

    @ACTFibernet What is status of the issue I have mentioned... Provide me an update

  • Nayeemish Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet what a poor service, i can't speak to customer service even after multiple Attempts, internet doesn't work everyday i should raise a complain ?

  • rufusvraj Rufus V Raj (@rufusvraj) reported

    @ACTFibernet May i pls know when will the problem be solved

  • faratherman FARAT HERMAN (@faratherman) reported

    @ACTFibernet this is the 3rd time we are facing internet issues within a month. The cable guy last time told us that the battery is gone bad, then he told that the junction box is not able to take the load. What’s going on? SR10266660365134

  • Nayeemish Mohammed Nayeem Uddin (@Nayeemish) reported from Hyderabad, Telangana

    @ACTFibernet Will i have to raise a complaint daily ? Why can't we find a permanent solution to this ever occuring problem ?

  • sivaelric siva elric (@sivaelric) reported

    @ACTFibernet Worst customer service

  • GopinathGovin17 Gopinath Govindraj (@GopinathGovin17) reported

    @ACTFibernet So far i have spoke 3 techinians and not proper solution

  • manicka09304390 manickam .P (@manicka09304390) reported

    @ACTFibernet I have raised a ticket regarding the connectivity issue. Please resolve the issue asap.i hope you guys are understand my situation wfh is not possible without wifi

  • ShajiMathews3 Shaji Mathews (@ShajiMathews3) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks

  • kp0110 krishna prasad (@kp0110) reported

    @ACTFibernet internet connection in our house has been totally down for 1 week now. Pathetic response from your team even after we raised ticket SR10366602558024 in your portal and made multiple calls. Till now issue not resolved

  • GopinathGovin17 Gopinath Govindraj (@GopinathGovin17) reported

    @ACTFibernet My ticket number SR10266654290234 complaint registered 8hrs back from now, so far thwre is no solution. Technicains called us but responce this is not my location , after great challange spoke to customer care and understand BOX has to shiftted and so far no progress

  • rufusvraj Rufus V Raj (@rufusvraj) reported

    @ACTFibernet First complaint over phone was 09/12/22. And our Twitter conversation started on 14/12/22. And today is 22/12/22 and still the problem is not solved

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