ACT Outage Map
The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Chennai, TN | 79 |
| Hyderabad, TG | 94 |
| Chhindwāra, MP | 88 |
| New Delhi, NCT | 6 |
| Ludhiāna, PB | 1 |
| Bengaluru, KA | 136 |
| Coimbatore, TN | 10 |
| Mumbai, MH | 5 |
| Delhi, NCT | 6 |
| Kolkata, WB | 1 |
| Pune, MH | 1 |
| Vadodara, GJ | 1 |
| Visakhapatnam, AP | 5 |
| Jaipur, RJ | 3 |
| Warangal, TG | 1 |
| Osmanabad, MH | 1 |
| Erode, TN | 1 |
| Madurai, TN | 2 |
| Kallakkurichchi, TN | 1 |
| Kanpur, UP | 1 |
| Trichūr, KL | 1 |
| Pathanāmthitta, KL | 1 |
| Jodhpur, RJ | 1 |
| Vijayawada, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Srinivas Kamath (@shinna_k) reported@ACTFibernet Internet connection was disconnected by Nqgarjuna Meadows Apartment for not having paid the BESCOM bill for 3 months, even after multiple follow-ups with the ACT authorities. If a customer doesn't pay you for 3 months, will you provide the connection? Pathetic.
-
Manya Ailawadi (@ManyaAilawadi) reported@ACTFibernet It’s been over 24 hours and this is what we’ve been hearing. It’s not an impossible task to fix the connection when you promised so while over selling your service.
-
Pranjal Sengupta (@pranjal610) reported@ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues
-
Just Like That! (@elluranand) reportedif anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.
-
Mahesh (@Mahesh_arepally) reported@ACTFibernet Issue resolved thanks
-
Aditya ³³ (@adityaharindar) reported@nithitsuki @ACTFibernet Bangalore, ACT layed out a fiber line, but it doesn’t terminate at my home, there’s a common box for connections in the area, so not true FTTH
-
VANdaMAN (@vansharma) reported@ACTFibernet @ACTFibernet "Incompetent moron" is not a foul word. It is a statement of fact. Only an incompetent moron company would have such pathetic systems that send a message like this and days AFTER a payment has been made! If you don't like this, moron, feel free to cancel my account.
-
abhishek sharma (@abhisheku73) reported@ACTFibernet is useless.... Find a better service provider.... @DoT_India @JM_Scindia do something this? Does the Indian consumer have any voice or not?
-
Mohammad suleman (@Mohammadsu19391) reported@chennaiactfiber @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!
-
Kiran Kumar Pavuluri (@pvrkiran) reportedFinally, Trying to downgrade the plan after not getting the netflix service from #ActFibernet @ACTFibernetHYD @ACTFibernet Called so many times but no use ... I will never take the bundle package from Act again... FYI
-
Shubha (@shubha_a5) reported@ACTFibernet SR10281184908864, frequent disconnection and raising request takes ages to complete. From evening 5PM there is no internet and resolution is for the next day? I regret switching to Act from airtel. I thought airtel was bad with service request , act is worst.
-
salahuddin liaz (@salahuddinliaz) reported@ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as
-
Tea Kada Raja (@Vaathiyaar_Offl) reported@ACTFibernet I have never seen a more pathetic network than this; customers should switch immediately—it is in your best interest.
-
Abhijit Pal (@Abhijit_Pal) reported@ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?
-
nithitsuki.com (@nithitsuki) reported@veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else