ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 71
Chennai, TN 42
Hyderabad, TG 33
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
New Delhi, NCT 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • tonyfdes Tony (@tonyfdes) reported

    @ACTFibernet Hey ACT, your technical services are pathetic for retail. we had asked for Static IP on 26/08. call centre is doing dummy calls. Finally static IP is assigned but never working, again service call needs to be placed, again delay in servicing. How do you work?

  • gskrkittu87 G Sai Krishna Reddy (@gskrkittu87) reported

    @ACTFibernet One of the worst service in the area marathalli (Bangalore) After paying money agents are not responding please don’t subscribe to act

  • h_setin Nitesh (@h_setin) reported

    @ACTFibernet Please have someone call me. My customer ID is 101329975915

  • channiyara Divya Channiyara (@channiyara) reported

    @ACTFibernet I am using your service since 10 years. From last 6 months, I am facing on going issues and no resolution for more than 24 hours & no customer support number available. It's annoying & frustrating! Alkapur township, Manikonda, HYD. Acc # 101003330293 , Vijay R

  • ktprasadsingh ktprasadsingh (@ktprasadsingh) reported

    @ACTFibernet Your priority regarding giving connection is fast. But resolving issue is least bothered

  • KuldeepBGMI Kuldeep Singh (@KuldeepBGMI) reported

    @ACTFibernet I've been struggling to get my issue fixed and no one is bothered to help. Very poor service Service Request No: SR10365747818494

  • SharukhSharu11 TSK REACT (@SharukhSharu11) reported

    @ACTFibernet Very Worst Of You Guys From 24 Hours There Is No Network Connection To My House I have raised the ticket even, team is not responding at all... After Taking Complete Money For 6months Recharge You Guts Are Cheating Customers Very Bad Behavior Of Entire Team...

  • Lo_Hit_4 Lo Hit (@Lo_Hit_4) reported

    @ACTFibernet whenever there is a power outage thr wont be signal from ACT.. whats the point of me buying router UPS if ACT can't provide internet whenever thr is a power cut...

  • maddymadhuu maddymadhuu (@maddymadhuu) reported

    One of the worst service I could get from @ACTFibernet , this is the 3rd instance I’m facing the internet issue. I am writing to you as I have noticed that there has been a lot of network issues in the last few weeks. I am not sure if this is due to..(1)

  • Nitesh_VNT Nitesh (@Nitesh_VNT) reported

    @CANaveenSatyaP @ACTFibernet @ACTFibernet there is a network shut down in our area. And since yesterday evening. The internet is not working and have raised a Complaint via call and an in app request. The issue is not yet resolved. This is really a huge disappointment with u. SR no: SR10765766212684

  • gargi16ghosh gargi ghosh (@gargi16ghosh) reported

    @ACTFibernet What is the Estimated time of resolution? Why is it taking so much time? Why can't your customer care not give any update?

  • manikacharya Manik Acharya (@manikacharya) reported

    @ACTFibernet Yo. Geniuses. Your internet’s super slow, and your horrible app isnt working either. Are you sure you are capable of handling customer service?

  • javedal68264279 javed ali (@javedal68264279) reported

    @ACTFibernet Yes that has been resolved. Thanks for the resolution and customer support team. Anil and Naveen.

  • dupadhyay4 Deepak Upadhyay (@dupadhyay4) reported

    @ACTFibernet I'm facing issue with my broadband connection, in alternate days internet goes down and not worked me after so many complaints technicians visit when internet start working and again same thing repeatedly happens. I need refund for remaining days. @BandBajaateRaho

  • NachiappanMani Manikandan Nachiappan (@NachiappanMani) reported

    @ACTFibernet my home wifi connection gets down frequently and why should I pay for the whole month. Mail sent but no reply on the billing part. Why not raise bill for the number of days the connection was up??? Will someone reply????

Map Check Current Status