ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bengaluru, KA | 55 |
Hyderabad, TG | 45 |
Chennai, TN | 22 |
Delhi, NCT | 8 |
Cochin, KL | 2 |
Mumbai, MH | 2 |
New Delhi, NCT | 2 |
Coimbatore, TN | 1 |
Siddipet, TG | 1 |
Guntur, AP | 1 |
Madurai, TN | 1 |
Sirsi, KA | 1 |
Ludhiāna, PB | 1 |
Visakhapatnam, AP | 1 |
Hoskote, KA | 1 |
Allahābād, UP | 1 |
Yelahanka, KA | 1 |
Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aruna (@nuts_cracks) reported
@ACTFibernet @ACTFibernet I had to reopen the ticket!Can you please let me know how to terminate this connection and apply for a refund so I can go for a network that actually works
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Aruna (@nuts_cracks) reported
@ACTFibernet I want it to be resolved today...a week was enough time to sort this!And the audacity to close the ticket even before resolving it...poorest customer service!!
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YUVARAJ (@RajOzil) reported
@ACTFibernet I am writing to express my extreme dissatisfaction with the unresolved internet connectivity issue that has persisted for over a month the problem remains unresolved, severely impacting my work and daily activities.Your technicians visited my premises each time a
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Aruna (@nuts_cracks) reported
@ACTFibernet Been a week since a ticket was raised for the network issues, you closed it and is still not resolved.Please let me know if there is an option to change to a different network that actually works!
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Common Man (@srinivasannoida) reported
@ACTFibernet Every week we are struggling with this pathetic act network. I guess BSNL has started performing better. Because of your pathetic network we lose a lot of our productive time.
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sathish (@satzvijay) reported
@ACTFibernet my account number - 103757953976 From yesterday morning to till now there is no internet service at my home. I newly purchased your service, within a week of time facing this issue. There is no proper response from your end. This is how you guys treat your customers?
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Amarjit kale (@AmarjitKal70640) reported
@ACTFibernet @DeveshLakh18516 Not happy with the after sales service. You people dont care about your customers, received your connection but thinking to close it. Fake commitments with fake people
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Balakumaran (@Balakum54160950) reported
My internet is not working. I have already restarted the modem, but the issue still persists. Please check and resolve the issue at the earliest. Registered Name: [Balakumaran] Registered Mobile Number:8610534742 ACT ticket No.SR10275974470344 Location: [Bengaluru] @ACTFibernet
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priyah (@tiny_toadsie) reported
@ACTFibernet no internet again and no one picks up the customer care call. It's happening weekly. During weekdays work is getting affected. SUCH PATHETIC SERVICE. Fix my internet
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Common Man (@srinivasannoida) reported
@ACTFibernet @ACTFibernet @TRAI This useless ACT internet is not working again. Here is the SR number: SR10375974348304.
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Common Man (@srinivasannoida) reported
@ACTFibernet This useless ACT internet is not working again. Here is the SR number: SR10375974348304.
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george cherian (@Tweetfwd) reported
@ACTFibernet do you have service in Trivandrum Kerala?
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Magesh Palanisamy (@Magmagesh) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10375957048394 has been registered. For the last two days we lost the internet connection and the expected resolution is keep on extended..what is the status of resolution
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Gaurav Gupta (@ggupta1004) reported
@ACTFibernet - CAN YOU PLEASE HELP ME OUT A WAY TO REACH YOU DIRECTLY TO ADDRESS MY ISSUE RATHER THAN KEEP TALKING TO YOUR BOT. FED UP WITH A RECURRING ISSUE. A/c No. 107015350039. Or ask your head of Visakhapatnam to revert immediately. PS: All in caps with a reason 😡
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Naveen Raj Sivasamy - Say No To Drugs and DMK (@naveenraj_karur) reported
@ACTFibernet @TRAI I have been getting calls, saying, we will delay for you as you unwantedly posted about us on twitter/x. 😐 ???? Still the issue is not resolved! No nw for the past 4 days!