ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 73
Chennai, TN 34
Hyderabad, TG 25
Coimbatore, TN 5
New Delhi, NCT 4
Mumbai, MH 3
Chandigarh, CH 1
Nalgonda, TG 1
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1
Lucknow, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vijjussmile Jay (@vijjussmile) reported

    @ACTFibernet disgusting behaviour from your support team. When I have asked for installation at new place and transferring my old account they said thy wl do & after a month I got my new bill and when I informed thr customer care they r simply saying unistalation is not raised

  • Nandhin37980435 Nandhini (@Nandhin37980435) reported

    @ACTFibernet in a week for 2 days the internet goes off, such a waste of money!Every week I need to raise a SR & post a tweet here to get the issue resolved bcuz CC is least bothered!u guys need to extend the days of bill generation.u give internet for 20 days & charge for 30days

  • 7mak89 7mak89 (@7mak89) reported

    @ACTFibernet Hi Team your internet is down since last night and even your mobile app is not opening showing some connection error, kindly look into it at your earliest.

  • _ajayv Ajay (@_ajayv) reported

    @ACTFibernet you seem to have installed faulty ethernet cable which is now leaking water which could potentially damage my router and short circuit. how can I get this fixed/replaced?

  • nimmypal equa-nimmi-ty (@nimmypal) reported

    @madmanweb @ACTFibernet O! This makes me extremely suspicious. They had installed a box right outside my door & there were occasions when I felt that the electricity bill was not in alignment with my usage but I had no clue at that time and just moved on after filing a complaint with the EB!

  • sandy_naik89 sandeep naik (@sandy_naik89) reported

    @ACTFibernet Still no resolution on the complaint.

  • anush_krishna Anush Krishna (@anush_krishna) reported

    @ACTFibernet @ACTFibernet Again the same issue from morning. Please provide permanent fix dont give any patch work.

  • payideti PAYIDETI RAGHU 7013550655,ELURU, W.G.Dt,AP,INDIA (@payideti) reported

    @ACTFibernet I am ready to pay ,ofter your settle my pending dues clear then u issue fresh invoice , immediately I ready to pay,several years tq power consumption charges pending infront of you all my requests dropped in dust bin only. So please respond war foot basics

  • skarthi405gmai1 skarthi405@gmail.com (@skarthi405gmai1) reported

    @ACTFibernet continues.... issue. Nobody, literally nobody is looking into it. And you guys should learn this famous quote 'Talk less, work more'. I myself went to my building and resolved it myself.

  • snigdhaman007 Snigdhaman (@snigdhaman007) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Internet is down since 1hr. Please fix ASAP since this is affecting our work. Solid connectivity with minimum downtime is expected in the current situation. I've already raised a ticket SR10263444390924. Please provide a quick resolution.

  • ChenchuBabu13 Chenchu Babu (@ChenchuBabu13) reported

    One of the worst internet service provider @ACTFibernet @ACT facing frequent problems. #worstact #actfibernet #internetdown

  • onetalah Talah Ahmed Shaikh (@onetalah) reported

    @ACTFibernet SR10163442341374--- Hi Act Team, Can you please help resolve this ticket, internet disconnection at my place. Regards,

  • Nandhin37980435 Nandhini (@Nandhin37980435) reported

    @ACTFibernet So frustrated! How many SR to raise! Can you send an engineer ASAP and fix this issue! I cannot wait again for an ETA of 24 every week! If not cancel my subscription and refund the amount I paid I can't take this anymore!

  • ChenchuBabu13 Chenchu Babu (@ChenchuBabu13) reported

    @ACTFibernet Fix asap #internetdown

  • AartiAgarwal247 Aarti Agarwal (@AartiAgarwal247) reported

    @ACTFibernet called for a re-connection 2 days back… I even paid the amount but nobody came to get the connect the network and I have made several requests for the same. If this is the response I’m gonna get, pls refund the amount and I will find some other network provider.

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