ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 73
Chennai, TN 33
Hyderabad, TG 24
Coimbatore, TN 5
New Delhi, NCT 4
Mumbai, MH 3
Lucknow, UP 2
Chandigarh, CH 1
Nalgonda, TG 1
Pune, MH 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Tharun06127314 Tharun (@Tharun06127314) reported

    @ACTFibernet I might going to deactivate your **** connection and switch to airtel or jio I also going to move from Chennai and i got my internet disconnected midnight 1 am now time 9.40 am still the issue hasn't been resolved and i have called customer care multiple times 🙏

  • deepaktalks Deepak Singh (@deepaktalks) reported

    @ACTFibernet no internet since last night. You have made your customer care unreachable by automatically dropping customers from the waiting queue. No support is available on chat. Your customer service has worsened. Don’t you think 36 hrs to resolve simple issues is unfair?

  • arunperichiapan Arunperichiappan (@arunperichiapan) reported

    Hi ActFiber Chennai @ACTFibernet , I have been facing network connectivity issues for the past week. Already 2 tickets are raised SR10377773198214 and SR10377833707594. But just new issues are popping up. Now there is a network speed drop. Can someone look into this ?

  • abdulsadeqkhan Abdul Sadeq Khan (@abdulsadeqkhan) reported

    @ACTFibernet DM the account number already. It says today evening can be fixed, I have complained day before yesterday. Usually ist taking three days to resolve the issue. It's very hard for a professional to work without internet.

  • raranjan5 ஸ்ரீரஞ்சன் (@raranjan5) reported

    @ACTFibernet 103778628782complaint id, past 1 week poor signal , contacted team they're not responding, I can't access camera cos of poor signal for children safety, no one is bothering not picking up the call what kind of service nd support

  • arunperichiapan Arunperichiappan (@arunperichiapan) reported

    @ACTFibernet Thanks. Engg team contacted me and the issue is resolved now.

  • GVNagarajarao G.V.Nagarajarao (@GVNagarajarao) reported

    @ACTFibernet @nellore most hopeless network.interest you show in collection but not redressal of grievances.monthly minimum five times trouble and everytime two days.most worst

  • YashSha45697454 Yash Sharma (@YashSha45697454) reported

    I installed act wifi few days ago there has been a lot of internet fluctuations during these days complained many times but my issue was not resolved I need refund of my money or my grievances be heard ASAP @ACTFibernet

  • Tharun06127314 Tharun (@Tharun06127314) reported

    @ACTFibernet I might going to deactivate your **** connection and switch to airtel or jio I also going to move from Chennai and i got my internet disconnected midnight 1 am now time 9.40 am still the issue hasn't been resolved and i have called customer care multiple times 🙏

  • NZedK Nazeem K (@NZedK) reported

    @ACTFibernet @DoT_India tell me one thing once i disconnect your service and a refund is due, your customer service says you dont refund. is this how u cheat people.

  • Praveen42150074 Praveen Gupta (@Praveen42150074) reported

    @ACTFibernet my Service request SR11077853372294 and my internet service DED hold day and can not engineer attend my complaint. I have paid one year amount. Please cancel my connection and refund my amount Praveen gupta 9811143601

  • RekhaTi41273818 Rekha Tiwari (@RekhaTi41273818) reported

    @ACTFibernet Three cheers to act fiber net. 29 hours and they have NOT rectified yet. People never ever go in for act fibernet broadband.

  • Praveen42150074 Praveen Gupta (@Praveen42150074) reported

    @ACTFibernet ACT INTERNET SERVICE VERY BAD

  • Prashantpc279 Prashant Chaudhary (@Prashantpc279) reported

    @ACTFibernet @TRAI Still no update, no call, no resolution from @ACTFibernet — absolute joke of a service.

  • Tharun06127314 Tharun (@Tharun06127314) reported

    @ACTFibernet I might going to deactivate your **** connection and switch to airtel or jio I also going to move from Chennai and i got my internet disconnected midnight 1 am now time 9.40 am still the issue hasn't been resolved and i have called customer care multiple times 🙏

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