ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 89 |
| Chennai, TN | 35 |
| Hyderabad, TG | 30 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Coimbatore, TN | 3 |
| Lucknow, UP | 3 |
| Kolhāpur, MH | 2 |
| Delhi, NCT | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
| Uppiliyapuram, TN | 1 |
| Tanjore, TN | 1 |
| Ahmedabad, GJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Masroor
(@masroor78654321) reported
@ACTFibernet pathetic service, I have been customer of ACT for 8 years, every month some technical issues and no internet Connectivity from today morning, lot of work held up. You @ACTFibernet charge late fee of ₹100 for delay payment, what you accountability now ?@TOIBengaluru
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Saiprakash
(@Saiprak83037080) reported
@ACTFibernet please resolve my issue im.facing connectivity issue from last 2 days.your executives are not responding properly
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Shakthi Yogesh
(@Shaktiyogesh) reported
@ACTFibernet Complained Today morning about the problem in my wifi connection...But till now no update about it...Wifi is down from morning..Need solution asap..
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Shakthi Yogesh
(@Shaktiyogesh) reported
@ACTFibernet Need solution Atleast before tomorrow morning Or today Midnyt...
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devjyoti jana
(@devjyotij) reported
It is one of the biggest mistake I did by switching the broadband provider from pioneer broadband to @ACTFibernet @ACTFibernetHYD. Instead of multiple follow ups there is no response. My old provider used to resolve the issue in 1 hour which act faild to do in whole day.
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ಸೋನ್ಪಾಪ್ಡಿ/Soan Papdi
(@Kiranb1t) reported
@ACTFibernet Always a problem
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Shivaramu
(@shivaramuss) reported
@ACTFibernet Hire good engineers to fix the customers issues. its been more than 8 days and no resolution. @reliancejio Is this the right time to capture ACT fibernet customers base in bangalore? Let me know if you have feasibility in my location.
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SG
(@SG02071135) reported
@ACTFibernet DM done. Hope you guys fix it.
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Saiprakash
(@Saiprak83037080) reported
@ACTFibernet Worst service,i have been ACT customer for last 3 years.every month there wil be some issue.even after raising the issue they will take too much time to resolve.sorry to say this excitel and hathway are far better than ACT. from last 38 hours im facing the problem
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john satyajeet
(@johnguitarded) reported
@ACTFibernet why always on Sundays the internet screws up. Please help to fix as my office starts 1pm midnight (work from home) don't want this to lead up to loss of pay.
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Avishek Chakraborty
(@avi_thefreesoul) reported
@ACTFibernet No...I was just tired to call your customer service team or revert on the tweet. This is how you treat for a loyal and old customer. Even though the charges are high, I always stuck to your connection but now it's not the case @ACTFibernet incompetent customer serv. & field reps
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Pratyush Poddar
(@wrick7132) reported
@ACTFibernet more than 72 hours have passed, and still no resolution from the ACT team. Not a single person has contacted me still. THE WORST CUSTOMER SERVICE EVER. #badservice #Useless #broadband
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Kamlesh ®
(@kamleshrao) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Last problem fix lasted for 3 days. Once again #ACTInternet went down @ACTFibernet is down since 11-Apr-2021 11am. Multiple customers at Apartment impacted
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Krish Aggarwal
(@KrishAg58024182) reported
@ACTFibernet i took my act connection in november 2020. My plan was of 6 month+1 month with 100 mbps speed. but the speed i am getting since november is only 30-40 mbps. After every 2 days there is a problem in my connection. Act is giving poor service.
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rushabh vora
(@rvora65) reported
@ACTFibernet It's Been a worst experience with customer support for solving an issue related to Billing variance ,I have been in touch with the customer support from past 4 days and getting the same reply 'we will get back to you' and our team will call you back,very pathetic