ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• seomaniaa (@seomaniaa) reported 7 minutes ago

  @ACTFibernet @balamalladi @ACTFibernetHYD I am 1 of unfortunate customer who is struggling for reactivation for 2 days which could have been with 1 click. Useless service for a loyal customer. Thanks for costing my job.

• Sivaramakrishna (@Sivaram15040624) reported 8 minutes ago

  @ACTFibernet I have taken Act broadband connection for past two weeks net is not working ticket raised for same SR10954118219678 no response from ACT and we had to call customer care on daily basis to send technician If you can't make people to work please don't start business

• Vishwanadh (@VishwanadHR) reported 18 minutes ago

  (1/2) @ACTFibernet I have raised request for new broadband connection in Gayathri Nagar, Hyd. Told specifically that I'll need it in a day or two. Although that was promised before payment, that guy from act in our area is saying it'll take *10 days* due to some technical issue.

• waste fellow (@old_bevarsi) reported 18 minutes ago

  @ACTFibernet you haven't repaired our WiFi connection since four days! Your service technicians are playing hide and seek.. in total we haven't had internet for a whole week now... Are you going to reimburse our forced leaves we had to take because we didn't have internet?!

• Harshvinder singh (@harshvinderpal) reported 18 minutes ago

  @ACTFibernet internet service not working since last night. Tried reporting the issue on app but the act app isn't working either.

• syed yaseer arfath (@yaseerarfath46) reported 18 minutes ago

  @ACTFibernet Your customer service executive name Nagaraj is ****. He disconnected the call, I agree hyderbad biryani is famous, are your manager busy having biryani instead answering customer calls

• anandvijayan (@anandvijayan15) reported 20 minutes ago from Bengaluru, State of Karnataka

  @ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

• Vishwanadh (@VishwanadHR) reported 20 minutes ago

  (2/2) @ACTFibernet And now when asked the reason for delay, he's saying he'll return the money and is fine losing some customers. Is this how ACT works? Constant delay being rude to potential customers?

• ಗಂಡಭೇರುಂಡ (@AnonymousVoter2) reported 24 minutes ago

  @ACTFibernet worst customer service ever,my cust id 11461713.internet is not working for past 7 days. My tickets are just closed without explanation.customer care reps are just bots cant understnd the problem also.can someone tag the escalation point for actfibernet

• Ann Verghese (@AnnVerghese) reported 25 minutes ago

  @ACTFibernet I would like to know by when you will resolve ticket no:SR10254120492372. It would be good to get an update on what the issue is and when it will get resolved

• జాకీర్ హుస్సేన్ (@shaikzakir75) reported 27 minutes ago

  For god sake disconnect my connection every week I face connectivity issue what the hell should I do help me simply am paying bill of no use @ACTFibernet @CyberCrimeshyd this is clear cheating

• syed yaseer arfath (@yaseerarfath46) reported 29 minutes ago

  @ACTFibernet Lol experience. You got short on managers who cannot handle the customer services. Got a problem seems like Consumer court will be the best way to resolve my issue and frustration caused by your customer service executives

• waste fellow (@old_bevarsi) reported 30 minutes ago

  @ACTFibernet Sent... Please establish the connection.. Done with customer care also🙄

• Suresh RAO (@Iam_SureshRAO) reported 31 minutes ago

  @ACTFibernet Hello Team, Even though connectivity issue is resolved am still struggling with the speed issue and no one has visited the home to fix the same.

• Sujoy Khan (@Sujoy_Khan) reported 35 minutes ago

  Dear @ACTFibernet, I do not understand why do I need to create a service ticket every second day when the service goes down. Can you please automate the ticketing system and create an automatic ticket for me as you’re unable to keep your promise?

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