ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 40 |
| Chennai, TN | 25 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anveshmittapally
(@Anvesh64116876) reported
@creativeappaji @ACTFibernet Ur problem solved or not
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Anveshmittapally
(@Anvesh64116876) reported
@ACTFibernet @PoojaPrasanna4 Respond my to my issue SR11556277803964
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Venkataramana Sistla
(@VramanaSistla) reported
@ACTFibernet my complaint ticket raised on may 2 didn’t resolve till date, and the technician was rude on phone call and when will my problem resolve?
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Mohd Wail Maaz
(@WayelMaaaz) reported
@ACTFibernet It's Day 5, even today there is no updates.There is no proper response, my calls have been kept on hold for hours together with no resolution. I'm so sick and tired of calling and literally begging for the restoration of the internet. Such pathetic service you guys provide.
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Diksha Gupta
(@DikshaCA) reported
@ACTFibernet Extremely disappointing customer service and internet speed. How can they get such award?
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Rao Narendra Kumar (Baba)
(@Narendr79827669) reported
@ACTFibernet I REQUESTED FOR RELOCATION OF MY ACT (SR10355980412604) 6 DAYS BACK AND TODAY THEY CLOSED THE ISSUE AND STATING IN THE BOX THAT THE ISSUE WAS CLOSED SUCCESSFULLY. IT IS VERY BAD SO FAR NO ONE CAME TO MY HOUSE TO FIX THE PROBLEM.
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Anveshmittapally
(@Anvesh64116876) reported
@ACTFibernet plz install my new connection asap no one responding from customer care and they raising ticket every time but not solving plz install today my job in risk plz @ACTFibernet in warangal
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naman maloo
(@smartbuoy) reported
@Anvesh64116876 @ACTFibernet So you're also facing the same issue
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Reshma
(@Tweet2Reshma) reported
@ACTFibernet I don't want your addressing of query. I want solution to the query.. it's been more than a week now.😡 Neglection towards your customers will cost you hugely. Solve my query asap.
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Koushik
(@Koushik09665103) reported
@ACTFibernet Hi team, My internet is not working, kindly please check and fix the problem ASAP. I am WFH so I cannot afford internet down time. Accoubt No/ User ID : 1025207344603 Tickets # SR10256300009912 Location : Bangalore Thanks and regards,Koushik C
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sku27
(@syiedku) reported
@ACTFibernet Waiting endlessly, again my SR was closed today. I’m left hanging without a resolution
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Dheeraj
(@Dheeraj351) reported
@ACTFibernet A very pathetic service, I submitted the amount for a new connection 2 days ago, Still not a single call from your technician. You are giving this type service even before connection. Then I don’t know what will happen after the installation. Evn i cmpnld 4 the same.
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Anveshmittapally
(@Anvesh64116876) reported
I have requested for new connection after payment no response from customer care and no one solving plz install today @ACTFibernet @ACTFibernet
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KY Reddy
(@KYReddy16) reported
@ACTFibernet my connection went down yesterday 6:00pm, raised a compliant called customer care response is in progress. I called up local field engineer seems he is not aware of any complaints. what is the issue and when connection will be restored SR10156274663682, M-9866305329
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Mohd Wail Maaz
(@WayelMaaaz) reported
@ACTFibernet Do you guys an iota of shame to say that. It's get more than 6 days Still the issue is not fixed and you have the audacity to say that the mentioned issue is resolved. Such insensible, irresponsible, ignorant, arrogant, incompetent you and your service is SHAME!!