ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 76 |
| Chennai, TN | 35 |
| Hyderabad, TG | 26 |
| Coimbatore, TN | 5 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Pune, MH | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhil Goyal
(@Nickhilgoyal) reported
@ACTFibernet It's been two days, you're just giving the same reply and the Engineer is also not picking the call. Is that how you treat your customers? #badservice #ACTFibernet
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CryptoPython
(@CryptooPython) reported
@ACTFibernet I want the resolution now or else I want my full refund. I will switch to @airtelindia
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Lalit badlani
(@Lalit98231385) reported
ACT WiFi — the only thing active is the name. No speed, no network, and support offers no help at all. Feels like you’re just paying to sit and stare at the loading bar. 💀📶 @ACTFibernet
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GouriShankar
(@iDGShankar) reported
Wow @ACTFibernet, amazing customer care! 👏 Raised a ticket SR10176480516254 at 5PM yesterday, was promised resolution in 2 hours… it’s been 21+ hours and counting ⏳ Special thanks to Fathima, Bhavani, Abhilash for the rudeness, call drops & zero help. Stellar training! 🙃
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Divyansh Divyam
(@divyam_divyansh) reported
@ACTFibernet Hi still the issue is not resolved. Nobody called saying he is coming for installation. @ACTFibernet kindly check on this
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Dinesh
(@dineshrtvt) reported
@ACTFibernet Hey @ACTFibernet team, are you not capable to provide continuous internet service for a week? SR10376478438854 SR10376478508174
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Rahul Haridas
(@CrossOverRibs) reported
@ACTFibernet, it’s been 4-5 days of disrupted internet and zero resolution. Tickets raised, promises made—but no fix yet. For a “high-speed” provider, your support speed is stuck on buffering. Please escalate and resolve this ASAP! #ACTFibernet #InternetDown
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nandakumarkesavan
(@nandakumarkesh) reported
@JioCare Sir,With due respect I had a great experience with jio. But in the last 2 year it gone from bad to worst both in fibre and mobile.I have already applied for @ACTFibernet and connection will be given in the evening. so I kindly request you to close the accnt and sent me the bill.
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CryptoPython
(@CryptooPython) reported
@ACTFibernet Next time if my connection is not working surely I am moving out from ACT. Make sure it doesn't happen
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gupta28
(@gupta2814) reported
@actfibernet Is down from yesterday 1 o'clock..still not working...
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Ram Kumar
(@RKSingh_Chauhan) reported
@ACTFibernet Deputed Service Engineer for my area, Mr. Anurag Soni not picking my phone call recording this network issue. Power backup also not available in your device. Another Service Engineer, Mr. Ravinder has replaced the battery of device in July'25 but not resolved my issue yet.
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Suresh R
(@sureshbabooorsb) reported
@ACTFibernet @ACTFibernet @TRAI We've been in touch multiple times over the past 3 months, concluded the issue last week, and acknowledged your email as requested. The delay now is in crediting back my money. What's the update? Respond here #ActFibernetSCAM #ActFibernetPoorCustomerService
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Yogesh Rajmane
(@yogeshrajmane55) reported
@ACTFibernet @ACTFibernetHYD worst services in my area. Facing internet issue from Wednesday morning till now. No one came to resolve. Unable to do my office work. Reported over social media, customer care, technician over call but no solution. Worst services
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Praveen Kumar
(@gundamaraj) reported
@ACTFibernet Internet service is not working since morning and service not restored due to shortage manpower!. Today is Friday. Next two days,its weekend. No service till manpower is hired!?
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Divyansh Divyam
(@divyam_divyansh) reported
Hi @ACTFibernet i had created an account and paid the amount as explained by the customer care executive in the morning before 10 o clock. And she said the installation will be completed by today. But now i asked her but she is not responding Continue...