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ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • revv5hundred
    revv500 (@revv5hundred) reported

    @JioCare @JioCare I am sure you cannot compensate our business loss that we have gone through the last 4 days. You have never even bothered to address this issue last 4 days. At least give our money back and disconnect the internet today. We have already got @ACTFibernet to install today

  • jaineshbp
    Jainesh Patel (@jaineshbp) reported

    @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

  • chiragtiwari
    Chirag Tiwari (@chiragtiwari) reported

    @PrestonSte33640 @ACTFibernet @ACTFibernet has the most horrible service. Low speeds and every month at least for 2 days their internet is down. I'd suggest moving to Jio/Airtel which are far superior and much reliable. ACT Internet does not deserve anyone's money.

  • UrsVz7
    Nation1st (@UrsVz7) reported

    @ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

  • ktwodee
    Ktwodee (@ktwodee) reported

    @ACTFibernet #Patheticservice I have been a customer of ACT since 2016 nd never have I faced such pathetic service. It's over 9 days now nd SR10180616919614 is yet to be attended. I guess Uguys Rnot bothered about old customers. Nother issue is Uhave not deactivated my old accs.

  • ravi91272
    @RK-Livelaw (@ravi91272) reported

    @ACTFibernet - Pathetic service..the network is down since yday noon still unattended..the customer care numbers r available - limited hours..getting thru is a big challenge. Vtg grt difficulty opened a ticket to know etr is 1 day.Internet is so critical but resolution 1 day.crap

  • gurwaratarun
    Guru (@gurwaratarun) reported

    @ACTFibernet pathetic service in ahmedabad , biggest mistake to move to you guys leaving Airtel and Jio @JioCare @airtelindia Every week for 2 days no connectivity but payments in advance for all days Do we look like fools?

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet subscribers moving out to other service providers; will we start seeing a negative growth; @TAAssociates @TNorth

  • chaithu1911
    CHAITHANYA KUMAR (@chaithu1911) reported

    @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

  • sairaj_1989
    Sairaj Vijay Bandari (@sairaj_1989) reported

    @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

  • iChiirag
    Chirag S ♥ (@iChiirag) reported

    @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

  • munmunshukla88
    Munmun Shukla (@munmunshukla88) reported

    @ACTFibernet Internet is down since morning. Service request is SR10280751826144. Plz update regarding resolution.

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

  • ParameshAkkili
    CA Paramesh Akkili (@ParameshAkkili) reported

    @ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.

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