ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 62
Chennai, TN 30
Hyderabad, TG 20
Coimbatore, TN 5
New Delhi, NCT 4
Ludhiāna, PB 2
Pune, MH 2
Mumbai, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aashishvanand Aashish Vivekanand (@aashishvanand) reported

    @ACTFibernet Thanks for restoring service promptly. However, I have been subscribed to the wrong plan and the start date is also incorrect. Please call so we can discuss and move forward.

  • ghanshyam_in Ghanshyam (@ghanshyam_in) reported

    @ACTFibernet there is no Internet since morning 11 am. Lodged complaint - no updates for more than 4 hours SR10258331198822

  • aashishvanand Aashish Vivekanand (@aashishvanand) reported

    @ACTFibernet Talked to Priyanka from retention department. She transferred me to the "plan change department" who disconnected promptly after playing the music for 5mins. Why is it so difficult for you to change plan or extend service period? Customer service sucks! Time for change?

  • WhatHowWho_ Hash Brown (@WhatHowWho_) reported

    @ixSUPERBOYxi @ACTFibernet Some fiber cut issue. No internet since 8:30.

  • Himansh26101507 Himanshu Kadam (@Himansh26101507) reported

    @ACTFibernet I am not sure if this happens to all, but every 15 days I am losing internet, I raise a request someone comes and it starts working. Why after every 15 days I get downtime? What is the permanent fix? Pin code 560075

  • sri1990sri1990 Srikanth goud (@sri1990sri1990) reported

    @ACTFibernet hello sir... From morning no internet service.... tried to customer support number from morning around 50 times but always busy.. how can we take your service...????

  • AnantRangaswami We need EMPATHY now. All of us. (@AnantRangaswami) reported

    Need to speak to someone at the CXO level at @ActFibernet. Can anyone connect me? Seriously pissed off with their service.

  • lonelypankaj pankaj aggarwal (@lonelypankaj) reported

    @ACTFibernet Will you guys kindly resolve my problem -9871770105

  • yajulsrivastav Yajul Srivastava (@yajulsrivastav) reported

    @ACTFibernet my plan says I'm paying for 150mbps.. But i never get that speed! It's essentially the same 100mbps speed that i used to get in the previous plan! Why is that? I have a dual band router that can handle speeds upto 850mbps+

  • AtulPat07282584 अतुल पाठक #B_ED_Tet_2011_पास_शिक्षित_बेरोजगार (@AtulPat07282584) reported

    @ACTFibernet Sir no one call me Last time my net closed more then 20 days And this time 14 to 19 What a nice service Really Which type your company make me fool

  • Zoviee1 Zoviee 🌈 (@Zoviee1) reported

    @ACTFibernet Why r ur services so pathetic?? This is the 4th complaint in a week .. U guys have some shame ??

  • shalinishalz shalini chauhan (@shalinishalz) reported

    @ACTFibernet Its been 5 days of complaint... No call still.

  • NGayakoti Naresh Kumar Gaikwad (@NGayakoti) reported

    @ACTFibernet Hi ACT raised service request about my internet connectivity issue .. no on responding at all even Hyderabad nodal desc also not responding any more .. can you take a look .. or you want us to go for any other network..hope you take this as priority..

  • IamArvindKC Bleed Blue (@IamArvindKC) reported from Bengaluru, State of Karnataka

    @ACTFibernet facing slow speed issue. I upgraded d plan & got to know that d router which u gave doesn't support high-speed but on d box it is written upto 300mbps which is misleading information. Now I had to downgrade back to old plan. Issue is, u r not ready to replace router.

  • naresh_bond NARESH KOLLA (@naresh_bond) reported

    @ACTFibernet And again and again. You people don't have minimum maintenance services. Repeated problems means worst service. Is there any chance i get refund because i want to close the account

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