ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 70 |
| Bengaluru, KA | 55 |
| Chennai, TN | 23 |
| New Delhi, NCT | 2 |
| Vijayawada, AP | 2 |
| Delhi, NCT | 2 |
| Visakhapatnam, AP | 1 |
| Guntur, AP | 1 |
| Badlapur, MH | 1 |
| Bhubaneshwar, OR | 1 |
| Mumbai, MH | 1 |
| Lucknow, UP | 1 |
| Kolkata, WB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BAPURAJU KONDURI
(@U_see_rajinsta) reported
@ACTFibernet @zomato @letsblinkit I will call ,act internet costumer service,they will automatically cut my call This is the bad response of the act service
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BAPURAJU KONDURI
(@U_see_rajinsta) reported
@ACTFibernet **** 5day of internet,who can give money in 5days
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Pratyusha Biswas
(@PratyushaBisw11) reported
@ACTFibernet SR10266829036424 75 MBPS connection bu less than 10 MBPS Speed. Please fix asap
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Sid
(@Sid2T69hyd) reported
when you reject any service the service provide @ACTFibernet ask the reason, Ok we are supposed to explain. But continuously daily who ever represent @ACTFibernet calling and are we there to explain? who ever calling from @ACTFibernet. Worst marketing technique.
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ethwitcher
(@ethwitcher1) reported
@ACTFibernet Pls resolve the issue Complaint No: #SR10266824050834 in the next 2 hours, else I am going to move to other provider
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Rudra
(@wildernessrudra) reported
@ACTFibernet @BalaMalladi Hello Team My ID is 102494250684, i asked for due extension till 25th Jan which has been denied, what's the point of being your customer for 2+ years paying my bill on time with taxes.
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Chandra GKS
(@suryachandra27) reported
@ACTFibernet The issue is not resolved yet!
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Myself_RC24 🇮🇳
(@chaudhuri_rohan) reported
Resident of Mahadevpura,Blr #ActFibernet ur service is so pathetic.From yesterday night till now no internet connection, ur call centre & manager are clueless, technician are not interested restoring the fault intentionally delaying .U claim to be best but where is ur service?
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Deepak Menon
(@mendeepak) reported
@ACTFibernet your OTP system is not working, was trying to add a VAS and its not sending me OTP via email nor its sending out OTP via SMS
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Amit Negi
(@pixel_n_me) reported
@ACTFibernet what king of service is this I wanted to disconnect my service from today as I’m moving but your agent tells me I have to continue till 31 Jan and raise a new request on 2 feb and pay for 2 days again.
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Sid
(@Sid2T69hyd) reported
IF you want to take revenge on some one just refer them @ACTFibernet or @HDFC_Bank service.
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Sharanabasava Lakamaji
(@SLakamaji) reported
@ACTFibernet I got a new installation on 14-Nov. I paid the full amount for 3 months internet and router as pitched by sales, now after just 45 days my connection has been suspended stating unpaid dues, raised multiple complaints over the past 15 days but no help.acc 101663469479
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Raj Tamrakar
(@RajTamr46959709) reported
@ACTFibernet - Always problematic internet. Customer services is too poor. Always arguing and takes too long to fix problem. Have problem in internet every week.
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Manoj
(@ManojKumarShah) reported
@ACTFibernet Hi, 1.bill wrongly generated,called customer care but no resolution. The amt for the previous bill is wrongly showing full month bill for ₹837 rather than only 14 days Pro rata ₹400. Also the amount for (6+1) 7 month plan is wrong as per my plan selection.
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Madhav Khanal
(@khanal030288) reported
@ACTFibernet Strange even after 2 reminder team didn't wake up to connect with me. Now public can think how much customers are value for service provider. worst service and worst customer support. #actfibernet
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