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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Hyderabad, TG 50
Chhindwāra, MP 24
Jaipur, RJ 5
Delhi, NCT 6
Chennai, TN 26
Madurai, TN 1
New Delhi, NCT 4
Visakhapatnam, AP 3
Dehra Dūn, UT 1
Vijayawada, AP 1
Kolkata, WB 1
Nashik, MH 1
Mumbai, MH 2
Ahmedabad, GJ 2
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
Coimbatore, TN 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterMuskan22
    Master Muskan (@MasterMuskan22) reported

    @chintanpuggalok @airtelindia @ACTFibernet +++++ facing the same issue since a month

  • _cshah
    CS (@_cshah) reported

    @ACTFibernet SR10280439212184 raised..no internet in kadugodi.. is there any issue overall..ACT always was reliable

  • mvnraju_undi
    Narasimha Raju (@mvnraju_undi) reported

    @ACTFibernet I stay in Srila Park Pride, HYDERNAGAR, Water works road, Hyderabad, Opp to Calvary temple. internet is again gone and not working since 4 hours on 24-May. Service is becoming worst day by day. I request Leadership @ACTFibernet to look into the same immediately.

  • killuanaren
    Narendar (@killuanaren) reported

    @ACTFibernet Still not resolved, great work 👏 really appreciate for your pathetic service

  • creativedeepak
    Deepak Raghuraman (@creativedeepak) reported

    @ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.

  • AfsarAli0101
    Afsar Ali (@AfsarAli0101) reported

    @ACTFibernet Do not take any ACT internet service because their technical team never solves your problem. I have complained for the last 3 days but the problem has not been solved yet.

  • BeardBiceps
    anand (@BeardBiceps) reported

    @ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India

  • Chandramoha4
    Chandramohan (@Chandramoha4) reported

    @ACTFibernet Pathetic customer service, after raising ticket to shift existing connection, ETA is already crossed, i have not received even a single call from ACT support. Ticket : SR10280371530654 If this is not getting resolved by today, im discontinuing all my ACT connection

  • MeenakshiL64083
    Meenakshi Lekhwani (@MeenakshiL64083) reported

    @ACTFibernet @ACTFibernetHYD My internet connection has been down since yesterday , and today is a Monday—a critical working day. Such unreliable service is unacceptable, especially when customers depend on your network for work. Immediate restoration is required.

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet Any update???? This is pathetic service

  • nandakumarkesh
    nandakumarkesavan (@nandakumarkesh) reported

    @harintiwari @JioCare Go for @ACTFibernet ..... Jio will never solve your problem within 5 days... There won't be internet for min 30 days in a year...

  • Amitsrivastav79
    Amit (@Amitsrivastav79) reported

    @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

  • blackandwitty
    shasha (@blackandwitty) reported

    I paid ₹3182 for ACT Fiber connection on 18/05/26 .Even after 4 days, it has not been installed and I am not receiving proper updates from your representative. I contacted customer care multiple times and tickets were raised, but the issue is still unresolved @ACTFibernet

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still the problem is not resolved. No one has connected from your technical team. This issue can't be managed from your end. #noactfiber

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