ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 56 |
| Chennai, TN | 26 |
| Hyderabad, TG | 14 |
| Pune, MH | 3 |
| Ludhiāna, PB | 2 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
| Raipur, CT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernetHYD if IRRESPONSIBILITY had a face then it would definitely look like you. No response to my internet issue yet. @jagograhakjago I have subscribed for internet connection with @ACTFibernet but the services are VERY poor, can you guide me on how to legally tackle this
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anilraviteja
(@anilraviteja) reported
@ACTFibernet This is an automatic msg. Worst experience
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Benn victor
(@benn_victor) reported
@ACTFibernet Worstest service ever and useless customer care service. The CC people were giving automated answers even IVR is a better option. Never ever opt ACT fibernet for a new Internet connection you will feel later
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Amaan Rizwan
(@amaanthinks) reported
@ACTFibernet is the absolute worst when you need it to work properly. Constantly going on and off for the last 2 days. Today its going off every 60 seconds. Switching to something else. They can keep my advance payment on the bill. No one cares.
-
Anil Khadloya
(@AnilKhadloya) reported
@ACTFibernet Even after 3 days, my @ACTFibernet internet issue is not resolved. Expecting a better service from #ACTFibernet ! Hope this will be resolved today
-
Frederick Michael
(@Famick2004) reported
@ACTFibernet here I am back again tired of waiting and raising tickets for your internet connection issues. SR10263811919214 Please fix the issue, without internet I literally cannot work. Hope you understand.
-
Pushpam
(@pukumar1) reported
@ACTFibernet From evening Internet is down and expect resoulation time is tomorrow so what people will do for 24 hours without internet.. what a SERVICE !!
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Urban Chaprasi
(@UrbanChaprasi) reported
@ACTFibernet @ACTFibernet your support person hung up on my phone despite me mentioning that I want a speedy resolution. It has been more than several hours beyond your breach of SLA. No resolution. Such a PAIN on New Years Eve.
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PUNEETH KUMAR M
(@puneethk1987) reported
@ACTFibernet it’s New Year and same old issue with ACT
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Mohd Hussain
(@MohdHussain38) reported
@ACTFibernet @KRISHNA83138665 Letter, the act. team is saying that I haven't paid for the router and the sales team guy hasn't updated the correct details and promised me to get the router delivered immediately on the next day and it's already been more than 5 days and I couldn't use the service without route
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Im Sheshank Naarsing
(@ImSheshank) reported
@ACTFibernet you have been very consistent in providing inconsistent network.Every other fortnight there would be some or the other issue.And the tickets never get resolved on time. Ticket#SR10163803809024
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Bram's Baadshah
(@Brams_Baadshah) reported
The worst decision ever I made to take @ACTFibernet . Worst worst worst customer service ever. Worst is a small word. #Actfiber #Hyderbad. Come to our area @reliancejio @Airtel_Presence .
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
@ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 46th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???
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Kothari Industrial Corporation Limited
(@KICL1917) reported
@ACTFibernet Your customer care agent is so rude and pathetic , he's put me on hold for past 20 minutes. Giving false commitments. Can we just playing around and do business