ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
Check Current Status
E-mail
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 35 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Rajiv Tandon
(@RajivTandon85) reported
@ACTFibernet 4 days and both my internet connections are down.Worst connections and worst company. This is a fraud company cheating customers @consumerforum_
-
Ramesh Hande
(@RameshHande) reported
@ACTFibernet I doubt your team will update me. They haven’t done so for 10 days - it’s always been me following up. Also, updating me won’t help any more, I need a resolution by end of the day as I can’t do without internet at office any more.
-
Shaurya Mathur
(@ShauryaMathur4) reported
@ACTFibernet Hi team raised a ticket for no internet. How long does it usually take to fix it?
-
Sunil
(@sunil0925) reported
@ACTFibernet I called up customer care and they promised the issue will be resolved within the 1st hour today(Sun Oct 16th), Nobody has attended the issue, what the hell is going wrong??
-
yash!!
(@uhseyyyy) reported
@ACTFibernet has the worst services, it's been days since the Internet was interrupted.
-
UP वाले पंडित
(@neeraj6153) reported
@ACTFibernet Dear Act you need to give training to your customer care executive on how to behave with customer while answering the query, they talk with so much of attitude that seems to be you guys are doing some favour to customer.. Trust me you are in industry
-
Akhil Kota
(@akhilk37) reported
@ACTFibernet Thanks for your canned reply. If you can't fix this by EOD today. Please disconnect my connection and refund the remaining subscription fee. I will go for another ISP.
-
anandvijayan
(@anandvijayan) reported
@ACTFibernet @ACTBangalore I am paying around Rs1600 per month after taking 300mbps package . But most of the time u get less than 100 mbps speed so why should I pay this money every month when I never get this speed ??!!! ACT is very efficient in cutting ur connection no 1057115
-
Akarsh Saraff
(@saraff_akarsh) reported
@ACTFibernet on fine satday and sundays ur internet doesnt work and there is no fixing after raising a ticket , no one lifts the call. Is this Your customer service?. This is what you are charging for ?. You charge 4130 rupess as a package @jagograhakjago
-
Nayaz
(@Nayaz_Usman) reported
@ACTFibernet I’ve created issues for internet working on Friday. Till now,nobody bothered to address my problem. Your customer support sucks. Keep on repeating same thing. I need a quick resolution.
-
Surendra Pal
(@Surendra_1104) reported
@ACTFibernet ACT provided ETR for 4 hours after raising complaint.. after that they extended ETR for more than 24 hrs.. Not acceptable when we are talking about digital India..
-
Mahesh Parekh
(@maheshparekhb) reported
@ACTFibernet internet is not working for more than 8 hours. Lodged a complaint, nor technical person responds to call. What kind of service is this? Any feedback?
-
Kranthi Vardhan
(@segukranthi) reported
Wifi is too slow today @ACTFibernet. Why only me facing this issue?
-
Itticheria Joshua
(@Itti9) reported
@ACTFibernet horrible experience with your services. Seriously considering stopping the service.
-
Surendra Pal
(@Surendra_1104) reported
@ACTFibernet getting wrost service since last 3 months.. internet getting down at least thrice in a month for more than 24 hrs. Currently it is down while tweeting. Complaint number# SR10266122676324. Please don't go for ACT in bglr. Planning to switch to other n/w by tomorrow.
Check Current Status