ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

Less
More

act-india Hero Image

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 29
Hyderabad, TG 17
Coimbatore, TN 5
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Yogesh3316 Yogesh Sharma (@Yogesh3316) reported

    @ACTFibernet since last 2 days , I have been following ACT executives for solvimg my internet issues , I have raised request several times . But no body is responding to solve that issues and even everytime they close my request too. Current Request number is SR10265679489334

  • Chandusurendhar Chandu surendhar (@Chandusurendhar) reported

    @ACTFibernet @ACTFibernetHYD will there be any resolution provided

  • Shahbaz_shaik15 Shahbaz (@Shahbaz_shaik15) reported

    Dear @ACTFibernet @ACTFibernetHYD start spending some money on service also instead of marketing. I have raise a complained regarding the internet issue which is not yet resolved. And when i call customer care it ia of no use. Worst customer care and service is been provided.

  • ram0412891 Ramkrishna (@ram0412891) reported

    @ACTFibernet hello team It's been a week since my internet was restored. Raised 5 tickets and everything was closed without any action. Kindly look into the issue asap. Else kindly refund my August bill and happy to go else where.

  • ramnathtweets Ramnath (@ramnathtweets) reported

    @varunkrish @ACTFibernet @Sanjay_Pinto Same here in Tnagar as well horrible !!!!

  • Heretherolex ROLEX (@Heretherolex) reported

    Hello @ACTFibernet my internet connection is not working since from afternoon I raised a ticket as well but no response worst experience with act so far, resolve it as soon as possible.

  • vikiselvi Vignesh Ganesan (@vikiselvi) reported

    Its been a week already but still no proper response and issue ia not fixed yet.. may i know when will the management take appropriate actions ?? #ACTslowness @ACTFibernet

  • sureshhkrishna Suresh Krishna (@sureshhkrishna) reported

    Argh! it's been more than 24hrs since ur conn stopped wrkng. I raised an issue at 9 am today and ETR was 9pm. 12 hrs isn't enough and nw i get a notification tht ETR is updated to 7:30pm of 23 aug. Waah! 24 hrs for ETR easily added. Great! Get more ETRs. Frustrated. @ACTFibernet

  • DieepRao143 Dileep Rao (@DieepRao143) reported

    @ACTFibernet @ACTFibernetHYD Yesterday I requested a new connection, Your sales representative said that he will activate the connection within 2-4 business hours but he failed the promise he made and now he blocked my mobile number. This is how you care about the customer.

  • NaveenS55834903 Naveen S (@NaveenS55834903) reported

    @ACTFibernet #Balamalladi Hello Act Team, My name is Naveen,I am Act Customer for more than 5 years. I have made some request and Act Fibernet is giving irrevalant information and also it constitutes to Harassment. Please DM me the Appellate Officer Number as this is serious.

  • kuntal_mahitra Kuntal Mahitra (@kuntal_mahitra) reported

    @buzz267buzz @ACTFibernet I know,same **** all over ACT

  • Shahbaz_shaik15 Shahbaz (@Shahbaz_shaik15) reported

    Worst customer care and service is been provided by @ACTFibernet .@ACTFibernetHYD One of the worst services given by any firm i have seen so far. Still hope that the issue will resolve soon.

  • DeepakRameshKmr Deepak Ramesh Kumar (@DeepakRameshKmr) reported

    @ACTFibernet internet is down for more than 48hrs now.. I called your technician 10 times this morning. No response. Pls help Ticket number - SR10365676116554

  • R0GU36 R0GU3 (@R0GU36) reported

    @ACTFibernet its 96 hours. do you even intend to fix it or should i just switch? kindly confirm your plan of action so that i can switch or think if i should continue keeping act once u get in touch and provide the speed as per what you are charging for. i am not at all happy or satisfied.

  • singhsk5 Santosh (@singhsk5) reported

    @ACTFibernet Still awaiting your team to get in touch. Horrible customer service. #actfibernet

Map Check Current Status