ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Ajit Rai (@ajitraiAJ) reported 3 minutes ago

  @ACTFibernet ETR crossed today also, no calls from ACT , you guys have the worst customer service support, arrogant and useless. Social media cell called me that some one will call me, but no one called yet @ACTFibernet

• NEERAJ KUMAR (@nrjkumar41) reported 7 minutes ago

  Extremely disappointed with @ACTFibernet! Complaint #SR10276509724354 raised 2 days ago—still unresolved. 3 technicians contacted, all refused to come with excuses. Am I, the customer, supposed to chase them? Internet outage is affecting my work. Do I switch providers now?

• LM jain (@lalithmunoth) reported 7 minutes ago

  @ACTFibernet Without visiting the site technincian has given his own statement stating in spr not possible to get coverage in 4 bhk then why service request number was provided when he don't want to visit the site and explain. He himself has given his statement and has told sales person

• IntrovertGuru (@SyedSabil16) reported 8 minutes ago

  Hey @ACTFibernet, you promised network setup within 24 hrs after payment, but it's been over 72 hrs with zero response. Payment done, no update, no installation. Is this the service we should expect? @ACTFibernetHYD #ACTFibernet #CustomerService

• Omerfahad (@omer_fad) reported 11 minutes ago

  @ACTFibernet SR10176512162774 What ******** is going on your field agents cannot do a small issue resolved more than 30 hrs no internet I want a call arranged from the supervisor

• Khoushiek (@Khoushiek1) reported 12 minutes ago

  Please avoid taking a connection with ACT Fibernet in Coimbatore. Their customer service is extremely poor. Despite multiple requests and follow-ups to disconnect my connection as I’m shifting to a new city, they have not taken any action. @ACTFibernet #india #actfiber #consumer

• Shiva Gameplay - YT (@Shivap395) reported 14 minutes ago

  Hi @ACTFibernet @ACTBangalore Am facing issue with the ACT internet at my home. The internet not working (internet LED goes OFF) whenever the power failure occurs. Your technical team keeps changing the backup battery (5 times), but still the problem is there.kindly resolve it

• NEERAJ KUMAR (@nrjkumar41) reported 17 minutes ago

  @ACTFibernet Extremely disappointed with @ACTFibernet! Complaint #SR10276509724354 raised 2 days ago—still unresolved. 3 technicians contacted, all refused to come with excuses. Am I, the customer, supposed to chase them? Internet outage is affecting my work. Do I switch providers now?

• Raghav Tandon (@Raghav7777) reported 21 minutes ago

  @ACTFibernet SR11076506168444 Please look into the issue. Internet has been down since yesterday and it's taken 1.5 days without resolution. The issue keeps coming again after every 10 days. This is a painful experience. Not able to each the engineer or customer care person.

• Cooking Connections (@Papansarkar333) reported 21 minutes ago

  @ACTFibernet You people are escalating it since yesterday but nothing is working. No one is coming to install the internet. I have my office now. I will take other Internet connection from other provider of you are not able to fix this today.

• NEERAJ KUMAR (@nrjkumar41) reported 22 minutes ago

  @ACTFibernet i've been following up on this Complaint No: #SR10276509724354 but no concrete result or response. No call from technician. Office work hampered a lot from past 35hrs.

• silvery88 (@silvery88) reported 22 minutes ago

  Anybody else @ACTFibernet be fooling that due to slow connectivity on upgraded 400mbps plan, not even loading pages, they ask us to sign 6mon contract for new router that supports the speed, while you barely even get 100mbps at times?

• Ajit Rai (@ajitraiAJ) reported 22 minutes ago

  @ACTFibernet Dear ACT team , why my request id SR11976503228174 is not resolved yet. ETR already crossed yesterday and again today ETR is about to cross. Pathetic service and team , no one called yet, when I called no proper response. No idea when it’s going to resolve. Lucknow.

• Raghav Tandon (@Raghav7777) reported 22 minutes ago

  @ACTFibernet @ACTFibernet half of the 3rd day has been completed. At this point I don't even know if anyone is working on the issue. There are no details on the app. Field engineers never respond to the call. This is no transparency to issue resolution.

• Sunny (@AdiKonidena) reported 23 minutes ago

  @ACTFibernet internet is down in a Aparna community in Hyderabad Nallagandla and has not been rectified for over two hours , the other vendor in community #Pioneer is working well , don't be surprised if hundreds of connections are disconnected in the next month because they will move to the other vendor to have stable connection

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