ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 36
Hyderabad, TG 30
Sūrat, GJ 5
Lucknow, UP 4
Mumbai, MH 2
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • gundaramkumar ram kumar (@gundaramkumar) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD still not not resolved, please initiate refund process, you dont have enough customer services to provide service

  • baijayantic Baijayanti (@baijayantic) reported

    @ACTFibernet please don't reply saying you have noted the issue and will get back . I need a solution. Work from home is getting difficult because of you guys. #badcustomerservice #ACTFiber

  • theblueishsky theblueishsky (@theblueishsky) reported

    @ACTFibernet Sent a DM, WIll wait for 4 HRS Resolution time. If you guys fail to fix i will ensure ACT is not in our Society Anymore as its a new society @airtelindia please help us with your Sales rep.

  • mujeebudeen_s Mujeebudeen (@mujeebudeen_s) reported

    @ACTFibernet One of my friend is using ACT FIBERNET with 40 Mbps speed, need his bill as such as to be paid by monthly basis. But he said not getting any option for that. Due to this, he is cancelling the connection itself. Any support will be good.

  • StutiJha2 Stuti Jha (@StutiJha2) reported

    @ACTFibernet we have no Internet since last night. Registered complaint on app, there is no update since. It’s a working day, how long will we go without Internet. Also there is no way to reach out to ACT!!

  • _this_is_AP Ayush Prakash (@_this_is_AP) reported

    @ACTFibernet what is with the low speed since yesterday in RK Puram area, New Delhi. I have the 250mbps pack, and speed has been down to 50mbps. Please look up on this ASAP

  • ray_subhoday subhoday ray (@ray_subhoday) reported

    @ACTFibernet When ? Did you saw the time? And in Bangalore still work from home is going on? And for this issue what problem we are facing who will be responsible? We paid 3 months rent in advance but still after following also no one is taking care of the issues.

  • anukum99 Anupama (@anukum99) reported

    @ACTFibernet no internet since yesterday, what's happening, nobody to take m complaint

  • Aman9268 Amandeep Gupta (@Aman9268) reported

    @ACTFibernet Still internet is not working

  • SaiShar58692473 Sai Sharma (@SaiShar58692473) reported

    @ACTFibernet sir once again i am facing same problem my internet is not working. please fix it permanently

  • joelmaradona Joel (@joelmaradona) reported

    @ACTFibernet You at it again? My connection is down and out. Last time, there were plenty of promise calls from plenty of people from ACT that my connection will never going down, and here we are again. #ACT #Falsepromises

  • Vivek1272 Vivek (@Vivek1272) reported

    @ACTFibernet Have some senses being in service industry. What wrong system being followed in ur cust care putting hardship to customer. Feel shameful if have some corporate ethics. DM me for more details if interested to resolve the issue n take action on ur failure employees.

  • barath3103 பரத் (@barath3103) reported

    Hi @ACTFibernet My internet speed was very very slow...i have facing buffering at many times.. i want to change my plan...what can i do?? I can't able to change my plan in ACT Fibernet APP

  • Divyans41886584 Divyanshu Tripathi (@Divyans41886584) reported

    @ACTFibernet HSR layout sector 7 Bengaluru Internet isn't working please fix it

  • viveku Vivek U (@viveku) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Still no solution from @ACTFibernet give me my money back. Don’t ever get act broadband

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