ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 68
Chennai, TN 33
Hyderabad, TG 20
Coimbatore, TN 5
New Delhi, NCT 4
Pune, MH 2
Mumbai, MH 2
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • IPampati Indra (@IPampati) reported

    @ACTFibernetHYD @ACTFibernet @ACTFibernet Hello Team, Need immediate attention on #SR10163244272274. No service in past 24 hours

  • Richa39373181 Richa (@Richa39373181) reported

    @ACTFibernet @ACTFibernet even I didn't expect this kind of service ...total set back

  • psraj1 Pankaj Chauhan (@psraj1) reported

    @ACTFibernet Solution is just a call away where someone from team act need to guide me to do some changes in router settings but no one is bothering.....and I am loosing my work ....

  • Sunilpu66507749 Sunil puniya (@Sunilpu66507749) reported

    @ACTFibernet I didn't get forgot password option kindly help me to log in plz

  • rajesh_g476 Rajesh G (@rajesh_g476) reported

    @ACTFibernet #Day3 Everyday same connection issue. If you cant provide service, you should close your business. How many times we have to give complains. @TRAI please help us

  • ManiFaa Manisha Shastri (@ManiFaa) reported

    @ACTFibernet Internet is down again. Third time in the last 10 days. Can you please provide a proper resolution? This is absolutely ridiculous. This happens every month.

  • Ashwani94343015 Ashwani Soni (@Ashwani94343015) reported

    @ACTFibernet Hi, I raised a request id SR11063214376466.The customer executive promised to get it resolved within 72 hours, but it's already 6days still not resolved.Pls look into it. Thanks

  • su_dheeer Su dheer (@su_dheeer) reported

    @ACTFibernet worst costumer support. Connection is down from 2 days, support guys says 7 days max ?? WTF.. what are we supposed to do that long ? Is this the industry leading service ? Pathetic !!

  • rockystegasarus SANJAY M (@rockystegasarus) reported

    My internet goes off when power cut happens ...raised a ticket for this and your engineers closing the ticket without even getting a consent from customer and not visited the site ....@ACTFibernet

  • Venkatesh_Shiga Venkatesh Shiga (@Venkatesh_Shiga) reported

    @ACTFibernet SR10163241762524 is tentatively expected to be resolved by 10/13/2021 12 PM. Internet is down since yesterday morning no Technician showed up not even today and CC keep on saying will be resolved. When it will get resolved?? Since yestday it is effecting WFH.

  • shalinishalz shalini chauhan (@shalinishalz) reported

    @ACTFibernet Pathetic service , been facing same issues no call in 24hours. I m still waiting.

  • RaySimana Simana Ray (@RaySimana) reported

    @ACTFibernet Connections in our society has been down since yesterday morning. Request SR10263241206364 is tentatively expected to be resolved by 10/12/2021 08:00:00 PM (MM/DD/YYYY). No engineer showed up yesterday and today also. This is impacting WFH. Can you please check asap.

  • shantanugupta Shantanu Gupta (@shantanugupta) reported

    @ACTFibernet hey, when does one get their refund? You guys have been holding on to the refund stating irrelevant and bogus device charge claim. Asking us to return the device we never got! Pathetic.

  • 4endof4ends 4endof4ends (@4endof4ends) reported

    @ACTFibernet Please stop tweeting automated response and take immediate action. Check the customers tweets on your account regarding their issues with your technical services.

  • pavanchetluri Pavan #FEG #TRX #EMAX (@pavanchetluri) reported

    @ACTFibernet I don't know how many tweets should i make in a month. The worst Internet service provider. I regret now why i have chosen your service. Internet is not working since afternoon. You'll come up tomorrow that it was resolved and it's asusual to us. The worst.......

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