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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 59
Chennai, TN 28
New Delhi, NCT 4
Chhindwāra, MP 46
Bengaluru, KA 87
Mumbai, MH 2
Coimbatore, TN 5
Ahmedabad, GJ 3
Visakhapatnam, AP 4
Vijayawada, AP 2
Jaipur, RJ 3
Delhi, NCT 6
Madurai, TN 1
Dehra Dūn, UT 1
Kolkata, WB 1
Nashik, MH 1
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • P_sai_kumar
    SKP (@P_sai_kumar) reported

    @ACTFibernet Bill not showing on any app & can't login to ACT Digital app. Unable to pay! #ACTDigitalTV

  • priyank94822065
    HinduRastra (@priyank94822065) reported

    @ACTFibernet What about the situation when you employee is threatening me to kill me? Will @ACTFibernet will be responsible for the same if any theft happens of any unfortunate incident either happens with me or my family?

  • SBajaj06
    SBajaj (@SBajaj06) reported

    Weekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet

  • dabhandz28
    😆👉🌶🙏 (@dabhandz28) reported

    @ACTFibernet I registered a complaint this morning (Ticket SR11780598482514) but have not received any solution. The responsible person is not answering calls. This delay has wasted my time and money. Please resolve the issue immediately. @FiberAct

  • dhahirasm
    Dhahirasm (@dhahirasm) reported

    @ACTFibernet I had previously stated that my phone signal would not be available while I was at home, which is why I chose the @ACTFibernet . If you can, please contact me immediately.

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet Same stats no update frustrating service @ACTFibernet

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If a cable gets cut somewhere, it takes at most an hour to fix it, yet you haven't been able to resolve the issue even after five days.

  • Andy226001
    Aditya Shukla (@Andy226001) reported

    @ACTFibernet SR11980618359974. My Office connection is down for more then 24 hours and the issue is a disconnected wire at the DP. Now all i am getting is my ETR being postponed since yesterday. Kindly fix it or take my disconnection request so that i can move to Airtel.

  • AdityaKLives
    Aditya (@AdityaKLives) reported

    @ACTFibernet you going to respond to my concern sent via DM or again send that same prompt response without addressing the issue?

  • dashottarpunit
    Punit Dashottar (@dashottarpunit) reported

    @ACTFibernet It's a horrible team. No update no response and complete silence. Worst Network..

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    Worst internet service @ACTFibernet @ACTFibernetHYD @ACT_Issues . They will keep bluffing you after taking money. Is this the way you operate ? Just for installation we need to wait for days in this era ???

  • DIWAHARPANDIAN
    Diwahar Pandian (@DIWAHARPANDIAN) reported

    @ACTFibernet @ACTFibernet Let's be clear: My account is active till Oct 2026. ACT is failing to provide service unless I modify a rented house. Since ACT cannot route the connection independently, I am not seeking "technical resolution"I want a full pro-rata refund for the remaining months

  • sinharavi0506
    Ravi Sinha (@sinharavi0506) reported

    @ACTFibernet worst service from last 4 days no response and no installation

  • duttasomrattwt
    Somrat Dutta (@duttasomrattwt) reported

    Something is seriously wrong with @ACTFibernet bangalore! I requested a Wifi shift change 1 week back and still never got a call back. And their customer care numbers are all IVR and automated, no way to get a human callback! Absolutely disaster service! Something as basic as internet isn’t solved in the ‘Startup Capital’ of India

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet The issue reappeared again. What’s happening? This is 4th outage in last 3 weeks and it is taking more than 2 days for resolution. Ticket Nimber: SR10180622191934

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