ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 130 |
| Chennai, TN | 53 |
| Hyderabad, TG | 43 |
| Delhi, NCT | 7 |
| Mumbai, MH | 5 |
| Ludhiāna, PB | 3 |
| Coimbatore, TN | 2 |
| Tumkūr, KA | 2 |
| Shimoga, KA | 2 |
| Pālghāt, KL | 1 |
| Cochin, KL | 1 |
| Pune, MH | 1 |
| Chhindwāra, MP | 1 |
| Lucknow, UP | 1 |
| Madurai, TN | 1 |
| Mangalore, KA | 1 |
| Kolhāpur, MH | 1 |
| New Delhi, NCT | 1 |
| Guwahati, AS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Deepak Jain
(@Deepakjspeaks) reported
@ACTFibernet I am very disappointed with the kind of service you are offering. I don't have an internet connection for more than a week and nothing is being done. I still get a bill and reminders asking me to pay.
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neon
(@buzz267buzz) reported
@adityaghosh996 @ACTFibernet I agree with you. They cannot even fix their own network. Worst customer support. They told me my routing issue cannot be fixed, and get a disconnection if I don't like the service. Other ISPs I've used were a lot better in service. Waiting to disconnect once my plan ends.
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Kuldeep Singh
(@KuldeepBGMI) reported
@ACTFibernet One of the worst service. Stay away from these guys. How come my registered SR10365747818494 was closed without solving the issue?
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Vishal Sharma
(@mevishalsharma) reported
@ACTFibernet Didnt receive a callback. Its been 3 days and my complaint is not resolved #actfibernet #thieves
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Dr. Priyanka Rawat
(@VinkyDings) reported
@Airtel_Presence Sorry for raising the concern. I should have known that airtel is highly incapable and inefficient service provider. Thanks to @ACTFibernet who installed new connection on the same day of installation request.
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Soumya Chakraborty
(@imdigisam) reported
@ACTFibernet what's wrong with your service? In between 10 days 3 times I have registered complaint regarding connectivity issues. Every month I'm paying bills on time regardless I don't get full month proper service.
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srikanth.mallavarapu9@gmail.com
(@Skanth901) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Sep 19:30 to 21:00.I mean like heights of taking for granted.72 hours.Leave it we will shift to other service providers and will help our neighbours too for the same.
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Tanmay Srivastava
(@Tanmay_IT) reported
@ACTFibernet Complaint was already lodged bht not resolved. SR11965803916674 My contact - 9670892277
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Vineet Tiwari
(@vtiwariofficial) reported
@ACTFibernet SR11065744963198 - Our addressed and updated that customer not contactable or customer unavailable in the premises, replies by ACT. What a way of dealing with customer when team is not willing to come aftr having talk. Has been more than 3 week since issue raised
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Sivva's Success 101
(@sivvasuccess101) reported
@chennaiactfiber @ACTFibernet :: tell me wat is ur sla for resolving an SR?? My internet is not working for the past 5 days and no one is taking it seriously #disappointed #worstsupport
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Spyron
(@_Su_r_ya_) reported
@ACTFibernet please restore the internet for this complaint no SR10265789373324. Ticket was reopened but after 1 hr internet restored but now you again disconnected. Its a torture for us.
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srikanth.mallavarapu9@gmail.com
(@Skanth901) reported
@ACTFibernet 48 hours passed.Supposed to get it rectified in 18 hours.Finally one person came at 7.30 in the night for service after raising a request before 2 days.Pathetic.This is not ACT fibrenet.This is WE-DONT-ACT fibrenet.
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Raghavendra Bankapur
(@baraghavendra) reported
@ACTFibernet when will you resolve my issue??
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Tanmay Srivastava
(@Tanmay_IT) reported
@ACTFibernet Complaint was already lodged but not resolved. SR11965803916674 My contact - 9670892277
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Venkadesh Pandiyan
(@i_am_venk) reported
@ACTFibernet Internet is not working from last night. Can you please fix asap?
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