ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 35
Chennai, TN 23
Hyderabad, TG 8
New Delhi, NCT 1
Ahmedabad, GJ 1
Jammu, JK 1
Coimbatore, TN 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • phoenixwizard Aram Bhusal 💉💉 (@phoenixwizard) reported

    @ACTFibernet No internet since yesterday morning!! Raised issue. No resolution yet !! Please help !!

  • nishanthsanghi nishanthsanghi (@nishanthsanghi) reported

    @ACTFibernet Thank you for the worst service ever, it's been more than 3days my net is not working and you people are not able to assign a technician to look into this issue.. Service request number SR10162572535442. Kindly look into the issue

  • chandan199219 chandan mishra (@chandan199219) reported

    @ACTFibernet Using your service is now a pain in my life. I have been complaining about your service from past 6 months but no one is bother to rectify the issue I am facing. I have 150Mbps plan but, I am not getting the expected speed. Changed my router, however, still it's same

  • KK107348311 KK (@KK107348311) reported

    @ACTFibernet SR10862680655423 Do you have any escalation number other than customer care number , its really irritating to explain to 50 people. When is router replacement scheduled , who is coming ? Else do the cancellation. Its pathetic to talk to ACT worst service.

  • shalinis819 shalini (@shalinis819) reported

    Dear @ACTFibernet Team, Internet Not Working from Last 48 hours But not taken any action for resolution. Many Complaints has been raised from our end. Area Bandlaguda jagir,Prashant Nagar colony Kindly resolve on high priority basis

  • anand_tummapudi Anand (@anand_tummapudi) reported

    @ACTFibernet I have been trying to purchase flexy bites from mobile app made the payment twice ..checking with customer care for the past 2 days till now issue is not resolved.

  • praveen_urs Praveen Kumar SY🇮🇳 (@praveen_urs) reported

    @ACTFibernet Yesterday when I called contact center they said by 10AM issue will be resolved. I'm calling again in morning they're assuring callback & Ur Agent was so rude. I've a very important meeting at 12PM. Nobody is turned to resolve the issue.

  • SyedRoohul Syed Roohul Andrabi (@SyedRoohul) reported

    @ACTFibernet Complained thrice before due date so I could pay my actual bill. Service deactivated on due date. Reached out to nodal officer thrice for resolution. Empty promises of 24 hr resolution but no response at all. Complaint numbers closed on their own atleast 5 times.

  • SyedRoohul Syed Roohul Andrabi (@SyedRoohul) reported

    @ACTFibernet @suk_pccs Geeting in touch? Do u really mean it...you never call.....I have dosen of mails as proof for your regret and call back promises

  • deeps_boss Pradeep N (@deeps_boss) reported

    Its been two days since my @ACTFibernet connection is unavailable. I have contacted customer care they are following up with the ticket. Till now issue is not resolved. Bad service. Please resolve it ASAP.

  • subbi007 subramanyam (@subbi007) reported

    @ACTFibernet do you really botger for the customer concerns. Simply close tickets without resolving it. Its been 3rd day there is no resolve.

  • vinaykadalagi vinay kadalagi (@vinaykadalagi) reported

    @ACTFibernet It's been 20 hours since internet is down. When will this be fixed ?

  • apoorvsk Apoorv Khandelwal (@apoorvsk) reported

    - ACT has closed service requests 2 times without resolution and mentioned that the customer had agreed to close the complaint which was not the case @ACTFibernet

  • VedamurthyG ವೇದಮೂರ್ತಿ (@VedamurthyG) reported

    @ACTFibernet Hello Team I have requested for the new connection,after the payment, no body responding to call. Is this the service we expect from you. @DoT_India please look into it

  • gundamaraj PRAVEEN KUMAR G (@gundamaraj) reported

    @ACTFibernet No Internet connectivity since 2 days. No efforts. Everytime a complaint is lodged you need 24 hrs! But never resolved. When followed up,your executive @ customer care is very immune and refuses to connect me to a superior officer. This is not expected of you.

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