ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 58
Chennai, TN 30
Hyderabad, TG 18
Coimbatore, TN 4
Mumbai, MH 3
New Delhi, NCT 3
Ludhiāna, PB 2
Pune, MH 2
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1
Delhi, NCT 1
Kolhāpur, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • BharathRamadas Bharath ramadas (@BharathRamadas) reported

    @ACTFibernet I am so disturbed with the ACT billing team.. every month I am spending close to 10 days in resolving an issue. I was promised by a service engineer in October 2020 that i will get a power rebate of Rs100 every month. After this I had to call every month

  • addy_8704 Adarsh Reddy (@addy_8704) reported

    @ACTFibernet From past 1year I'm complaining, every alternate day I'm facing internet issues, but no one is taking care of it or trying to rectify the issue. This is not the way you provide service to the customers.

  • krishankumar87 krishan agrawal (@krishankumar87) reported

    @ACTFibernet service is really PITA. Ur team wl promise over call & nvr do it. We wl keep on following up. Disconnection made on 17 (sms available) & charged till 24. Reconnection done at 11:30 PM & charged for whole day. Promised to make changes till Monday but nothing happened

  • kakulwari Anoop Kakulwari (@kakulwari) reported

    @ACTFibernet If my issue is not resolved today. I will cut power supply to the junction box which is present in my building. As your are making me suffer and responding. If 10 people raise complaint only then you will understand my situation

  • hementh10 Hementh Readdy (@hementh10) reported

    @ACTFibernet Pathetic service from ACT now days, I have raised a request for Transfer of Name a week back while raising the ticket you will get a mail within next 48hrs has become 160hrs, when ever i call support team they will inform like we are following with a high priority

  • krishankumar87 krishan agrawal (@krishankumar87) reported

    @ACTFibernet Details sent thru DM. Also let me remind u last time I hd to file complaint with consumer forum to get a resolution. Don’t take me to again for that else consequences will be really bad for ACT. This time I will take legal action & get all the compensation. A lot u guys did wd me

  • kartikdravidd Kartik (@kartikdravidd) reported

    @Sri_Priyatham @ACTFibernet Their customer representation is RUDE and I have faced threats from their end. No action was taken despite my complaints.

  • deepsealioness ‎پربھا 🚜 (@deepsealioness) reported

    @ACTFibernet internet is not working

  • drnikhilsurya Nikhil (@drnikhilsurya) reported

    @ACTFibernet I have been facing network connectivity issue 4-5 times a month.Everytime i raise a complaint it is taking 2 days to correct the problem and i am deeply disappointed with the support staff and connectivity of ACT nellore ,AP

  • sunilpachigolla Sunil Pachigolla (@sunilpachigolla) reported

    @ACTFibernet Literally no response recieved till now from any of your ACT team..!! What a waste of service you are providing to your customers..

  • Sreekar_ui Sreekar_ui (@Sreekar_ui) reported

    Hey you @ACTFibernet you piece of **** are you going to activate my account or not how many times should i raise the complainant and request

  • Thej_GT Thej Kiran GT (@Thej_GT) reported

    @ACTFibernet Heyy, y'all need to work on your app/ whatsapp buisness account. Customer care lines are busy and hope y'all doing fine. I just need to get in touch with someone to fix the issue. Second time in 2 months.

  • Sreekar_ui Sreekar_ui (@Sreekar_ui) reported

    @krish_k_97 @ACTFibernet @JagoGrahakJago_ Chetha service isthe evr m chesthar

  • binidh Binidh Gupta (@binidh) reported

    @ACTFibernet Day 5 issue still not resolved ...

  • PushpendraSArya Pushpendra S. Arya (@PushpendraSArya) reported

    @ACTFibernet You team is looking since 2 months.. if you check my history, I have been following up very long. No one has called regarding refund. I don't know if you guys are really working or just holding the customer for granted.

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