ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 36
Chennai, TN 22
Hyderabad, TG 10
Pune, MH 3
Visakhapatnam, AP 2
Erode, TN 1
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Ludhiāna, PB 1
Rājupeta, AP 1
Madurai, TN 1
New Delhi, NCT 1
Chandigarh, CH 1
Nalgonda, TG 1
Coimbatore, TN 1
Jaipur, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SameerKhan0070 Sameer Khan (@SameerKhan0070) reported

    @ACTFibernet No one contacted me and resolve my issue. Kindly plz call me?? Or else extend my due date??

  • Shahidsalman3d Shahid Salman (@Shahidsalman3d) reported

    @ACTFibernet I have been requesting you to disconnect my connection but whenever I say I need to disconnect the Customer support make any excuse to drop my call on hold and then ghost and also you have been saying me that you'll contact me since its been 4days by now. Kindly call

  • trulynarender NareN (@trulynarender) reported

    @ACTFibernet I’m literally tired of calling and requesting ACT support to process refund for the days service was not provided after disconnection and hearing strange answers from ACT team even though I paid for full month

  • shafi200 ShaikShafi (@shafi200) reported

    @ACTFibernet It's next day...still waiting for your setting things in place. No one contacted me so far..nothing as been done for resolving the issue.

  • YerramKarthik2 Yerram Karthik (@YerramKarthik2) reported

    My issue was not resolved even after 7 days of Complaint. @ACTFibernet Hey @reliancejio are you serving at pincode 500056 for the new broadband ?? Thinking to shift from Act to Jio .

  • Ganesh54740042 Ganesh (@Ganesh54740042) reported

    @ACTFibernet very poor customer service 😡 raised a ticket for shifting last week I have relocated yesterday itself to our new house but still not shifted whenever I call the customer service giving fake promises..😡😡😡 I want my connection to be shifted(1)

  • Arun28174530 Arun (@Arun28174530) reported

    @ACTFibernet No one has contacted me since I raised the complaint yesterday !! What are we looking at here ? If someone had addressed the issue yesterday it would have been resolved by now right !

  • Prashanth5239 prashanth sunchu (@Prashanth5239) reported

    @ACTFibernet @ACTFibernetHYD Worst Service. It's been 5 days since my connection got lost. Better to shift to another broadband. I almost called around 15-20 times, they always said it'll get resolved soon but still no response. Ticket no: SR10161909775182

  • CssrChandra chandrasekhar (@CssrChandra) reported

    @ACTFibernet when will call expect from your end, are you sure to solved my problem today.

  • Khadeer70185500 Khadeer (@Khadeer70185500) reported

    @Moneypurseadv @ACTFibernet Oh....then they are following @JioCare service standards... im facing same issue with JIO fiber repeatedly, at least once in a month... 😡

  • _abhiarya 𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂 (@_abhiarya) reported

    @ACTFibernet @ActfiberC @ACTFibernetHYD This is seriously absurd, been reaching out to customer service for transfer of credit amount from one acc to another and TAT of 48 hrs has also crossed. Raise ticket on 28th Aug, but Still it's not resolved. And no respond and revert yet

  • Sairox7 anishk (@Sairox7) reported

    @ACTFibernet Today is the fourth day, n the internet service was not yet restored. What kinda service is this? Very disappointed and dissatisfied. What kinda nonsense is this? Your customer care service guys give standard template responses. Shame on you @ACTFibernet incompetence at its peaks

  • JawadFa Jawad Farhan JDi (@JawadFa) reported

    @ACTFibernet what's up with the BULLSHIT CUSTOMER SUPPORT CONTACT NUMBERS? I want to change my connection and there's no freaking way to call and talk to an actual human.. WTF IS THIS??

  • 26Sathya Sathya (@26Sathya) reported

    @actfibernet sr raised on last Friday your tirupati does a fabulous service to complete one request taking so many days I don't know when it resolved I never seen such arrogant network @ACTFibernet

  • 26Sathya Sathya (@26Sathya) reported

    @ACTFibernet You don't need to regret give us service back or refund back the amount, I'm not here to follow up you everyday

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