ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 63
Hyderabad, TG 39
Chennai, TN 36
Sūrat, GJ 5
Lucknow, UP 3
Ahmedabad, GJ 2
Uppiliyapuram, TN 1
Kolhāpur, MH 1
Tanjore, TN 1
Coimbatore, TN 1
Mumbai, MH 1
Mohali, PB 1
Gurgaon, HR 1
Nellore, AP 1
Visakhapatnam, AP 1
Srinagar, JK 1
Kawardha, CT 1
Jaipur, RJ 1
Delhi, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Skanth901 srikanth.mallavarapu9@gmail.com (@Skanth901) reported

    @ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Sep 19:30 to 21:00.I mean like heights of taking for granted.72 hours.Leave it we will shift to other service providers and will help our neighbours too for the same.

  • mkmanoj_k Manoj Kumar (@mkmanoj_k) reported

    @ACTFibernet Why is the issue not fixed yet? What is the issue?

  • Deepakjspeaks Deepak Jain (@Deepakjspeaks) reported

    @ACTFibernet I am very disappointed with the kind of service you are offering. I don't have an internet connection for more than a week and nothing is being done. I still get a bill and reminders asking me to pay.

  • gill_tps TPS Gill (@gill_tps) reported

    @ACTFibernet service disrupted from 06/09/22, customer care not responding, ab sirf JIO se hi asha hai SR11865804203164

  • MousumiMajoomd1 Mousumi Majoomdar (@MousumiMajoomd1) reported

    @ACTFibernet Dear Act, despite several requests to move the junction box you have not responded to our request. Complaint number: SR10165772602011

  • VinkyDings Dr. Priyanka Rawat (@VinkyDings) reported

    @Airtel_Presence Sorry for raising the concern. I should have known that airtel is highly incapable and inefficient service provider. Thanks to @ACTFibernet who installed new connection on the same day of installation request.

  • mkmanoj_k Manoj Kumar (@mkmanoj_k) reported

    @ACTFibernet It's been more than 18hrs since the issue and it's not yet fixed!!! When will it be fixed?

  • Trilochana_Deka Trilochana Deka (@Trilochana_Deka) reported

    @ACTFibernet @ACTFibernet We are in Bangalore, working from home..How am I suppose to work if there is no internet ?For God's sake please do something. In day time no internet?What kind of service is this.. if you r not able to provide service then don't charge us for these unavailable hours

  • buzz267buzz neon (@buzz267buzz) reported

    @adityaghosh996 @ACTFibernet I agree with you. They cannot even fix their own network. Worst customer support. They told me my routing issue cannot be fixed, and get a disconnection if I don't like the service. Other ISPs I've used were a lot better in service. Waiting to disconnect once my plan ends.

  • mevishalsharma Vishal Sharma (@mevishalsharma) reported

    @ACTFibernet @Abhi00549333 Switch to airtel asap. These guys are thieves, just looting your hard earned money. My issue remains unresolved after 4 days. They keep asking you to be patient

  • mevishalsharma Vishal Sharma (@mevishalsharma) reported

    @ACTFibernet Didnt receive a callback. Its been 3 days and my complaint is not resolved #actfibernet #thieves

  • mevishalsharma Vishal Sharma (@mevishalsharma) reported

    @Abhi00549333 @ACTFibernet Switch to airtel asap. These guys are thieves, just looting your hard earned money. My issue remains unresolved after 4 days. They keep asking you to be patient

  • mevishalsharma Vishal Sharma (@mevishalsharma) reported

    @ACTFibernet These #actfibernet people have looted my money, they are not resolving my issue for 3 days and now again shifted my ticket to tomorrow. Someone needs to take strict action against these money looters @DoT_India @consaff

  • Prasursp prasanna (@Prasursp) reported

    @ACTFibernet Still now no response received from end everytime i post on twitter I'm getting auto reply and issue not adddress past 4 days no internet. If your service team is not fit for anything tell us so that I can change to other operator.

  • NaveenAmbastha3 Naveen Ambastha (@NaveenAmbastha3) reported

    @ACTFibernet - Internet not working since day before yesterday in entire apartment in EPIP ZONE, Brookefield Two Service Requests were raised but you closed without resolving , so I re opened but again the ETA moved to tomorrow. SR10265805014012 SR10265798548144

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