ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 37 |
| Chennai, TN | 22 |
| Hyderabad, TG | 12 |
| Pune, MH | 3 |
| Coimbatore, TN | 2 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
| Madurai, TN | 1 |
| Visakhapatnam, AP | 1 |
| New Delhi, NCT | 1 |
| Chandigarh, CH | 1 |
| Nalgonda, TG | 1 |
| Jaipur, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sudhakarreddy Shapathi
(@Sreddy957) reported
@ACTFibernet id 101323732779 i have raised a query on network issue today at 9- am i am getting number of times this issue , but no one is responding from act fiber care i think this is good network but now its going to bad . furst time worrest experince from act fiber
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CHEBROLU.ASHOK
(@ashok_ashokc) reported
@ACTFibernet @iam raising the complainants past one month why your service team can't find out the permanent solution from end .
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LIJO
(@lijojhn222) reported
@ACTFibernet Team, I'm having such a bad experience with your helpdesk and call support for the service request SR10264268766716. I just requested a manual bill for the month of Feb 2022. Misinformation from the call support and no response from helpdesk its been 7 days now.
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gunjan parashar
(@gunjan_parashar) reported
@ACTFibernet 4th time my internet is down in less than 30 days . Please either u fix it for good or refund my money so that i can switch to some other provider
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Raghava
(@Raghava_sai) reported
@ACTFibernet I have opened one ticket # SR10164252557655 opened on 28-Feb-22. it's take 5-10 mints to fix (remove static-ip and adjust bill amount) but sill that issue not resolved. I have been calling ur call center daily but no use. Please let me know when it resolve?
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Lubna Jahangir Ali
(@truly_lubna) reported
@ACTFibernet just wated to let know that we are facing pathetic service from costumer service and field representatives. Its been 5 days no one is listening abt the issue and now ignoring the calls. Its been 2 yrs we r using this connection but still not valued. Highly disappo
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Rajdip Dutta
(@rajdipsd91) reported
@airtelindia Worst Experience of Airtel Broadband in Bangalore. Raised a ticket 3 days ago, got closed without any support. The Customer support system is also a Bot speaking the same thing. It was an worst decision to switch to @airtelindia from @ACTFibernet .
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Ganesh Sirsi
(@GaneshSirsi) reported
@ACTFibernet its been 3 days no internet no response no resolution no ETR, The provided ETR expired customer care not responding what is this? Are you giving service or you are charging me for not having internet. @BandBajaateRaho
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Abhinav
(@abhinav_vardhan) reported
@ACTFibernet From ookla it shows me 9mbps still not close to 300mbps that i have plan for. I have reached out at 2pm to our society act person +91 95139 74302 and till now it hasn't been solved. Reached out to your support they cut the call.
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CHEBROLU.ASHOK
(@ashok_ashokc) reported
@ACTFibernet I facing past one month regular issues with your service, iam not happy your service really, your service team fail to rectifying the problem from day 4th to till date,
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Candid Bengaluru
(@candidbengaluru) reported
@ACTFibernet are you guys running a scam? Made me pay up for a new connection yesterday and never came for installation.
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Sadiq
(@Sadiq9217) reported
Hi @ACTFibernet, Internet is not working. Request raise please fix ASAP "Service request for this issue is already raised with reference number SR10264316698044. Our team is looking into it and will get back to you shortly"
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maanasa
(@maanasa_marti) reported
No response from @ACTFibernet more Paid for new connection more than 26 hours ago. Setup still not done. Not received password for connection activation till now. Never purchase new ACT connection in Chennai.
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Vijay K
(@AkshayK82158832) reported
@ACTFibernet dear team ACT is not working, red light is glowing..pls resolve it. I will DM
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Naresh
(@Naresh5913) reported
Hello @ACTFibernet facing a lot of connectivity issues from last week , And from yesterday night No internet Access, please Look in to this matter ASAP...