ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 87 |
| Chennai, TN | 35 |
| Hyderabad, TG | 25 |
| Coimbatore, TN | 4 |
| New Delhi, NCT | 3 |
| Mumbai, MH | 3 |
| Lucknow, UP | 2 |
| Raipur, CT | 1 |
| Ludhiāna, PB | 1 |
| Delhi, NCT | 1 |
| Kolhāpur, MH | 1 |
| Srīperumbūdūr, TN | 1 |
| Ajmer, RJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shi v krishna
(@Shivkri66558135) reported
If issues not resolved I will drop a genuine Feedback on my act wifi experience It's Worst I will upload across All social media platforms I Show the Darksides of act wifi in Hyderabad @ACTFibernet @ACTFibernetHYD
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VMR
(@VelloreRaghuna1) reported
@ACTFibernet your level of service for rectifying complaints Is abysmal. It’s been over 24 hours & Internet has not yet been restored despite repeated complaints & attempts to escalate the matter. Pathetic. @JM_Scindia Sir, is this state of affairs acceptable in today’s world?
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Ramesh R S
(@tweetrsramesh) reported
@ACTFibernet Still the issue is NOT resolved. 72 hours gone by. "Your ACT Fibernet Ticket no: SR10876333372564 has been registered. Our team will ensure fastest possible action" - 20 July 2025
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Praveen Bohra
(@praveenbohra24) reported
@ACTFibernetHYD Pathetic service. It's been 4 days since I logged complaint. Tecnician came n told me the cable needed replacement. N took otp n closed request never came hatsoff #actfibernet #cheater #patheticservice
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Sampath Reddy Challa
(@sampathreddyc) reported
Hi, I raised a service ticket yesterday morning as my Internet is not working, ticket no SR10176331588964, still it is not resolved 2 complete days downtime I couldn’t work worst service ever faced. I won’t suggest any people I will close this soon. #actfiber @ACTFibernet
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yepicurious
(@yepicurious) reported
@ACTFibernet internet is not working since 4 am, no update on the support ticket as well. Can you please expedite? Ticket number SR10176340147784
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Ramesh R S
(@tweetrsramesh) reported
@ACTFibernet Your ACT Fibernet Ticket no: SR10876333372564 has been registered. Our team will ensure fastest possible action. 48 hours goneby. Still not resolved in Saravanampatti, Coimbatore. No contact numbers to call technician. Calls to Support is not helping.
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BrainAndSpineDoctor
(@satishbrain) reported
If the worst service provider, misguiding customers, unfriendly customer care and frequent disconnection were categories #ACT would win oscars in all of them @ACTFibernet Not worth wasting our energy with this company.
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Lakshit verma
(@Lakshit_veRma17) reported
@ACTFibernet SR11076345209294 no internet. Your team is not able to fix the wire in 12 hours. Your support team is useless and rude. Why hire such idiotic people?!
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Mohamed azam
(@mdazam4466) reported
@ACTFibernet SR10376348451728 complaint attended & informed will get back in ten mins,Almost 3 hours,Because I well know you people won't revet back same as like (SR10376185999112- No response more than 20 days),The same pattern is repeated here
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Anirudh Saxena
(@Anirudh_70181) reported
@ACTFibernet #ACTFibernet Ticket no: SR11076358977944, no internet for 2 hours now, when it was raining and weather was bad internet was working but now rain has stopped, weather is good but internet stopped working for some reason
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Bharath kishore Boopathy
(@Bbk_1122) reported
@ACTFibernet It got sorted after hefty of follow up for the issue which I don’t have anything on.
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Mankesh Poonia
(@mankesh_poonia) reported
@ACTFibernet I had a call with the support team but still the issue isnt resolved.
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sampath
(@sampathsam66) reported
@tweetrsramesh @ACTFibernet Just identified the id to write the same complaint as above.. Service is getting poor day by day.. No resolution from sat evening. Pushing us to port to @airtelindia may be ??
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Ravi Naagar
(@RaveeNaagar) reported
@ACTFibernet It’s been 2 days that I’m not able to access my wifi and your chat support is just providing the general responses. Complaint no - SR11076348104924. I haven’t got even a resolution time what lala land are you guys running?