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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 7
Hyderabad, TG 25
Chennai, TN 22
Bengaluru, KA 32
Delhi, NCT 1
Visakhapatnam, AP 2
Coimbatore, TN 3
New Delhi, NCT 3
Mumbai, MH 1
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Erode, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Chandra27909126
    Chandra Kanth (@Chandra27909126) reported

    Worst service @ACTFibernet

  • BkThoughts24
    bhargav krishna (@BkThoughts24) reported

    @ACTFibernet worst service ever.Misled with false info installed wifi and now no response, Total fraud experience, Fix this asap.

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    Listing a plan on your app, make the customers to pay & then denying the very service is a pure scam. #actfibernetscam. Have told them clearly- either you provide what I paid for else refund the money. Don’t scam your own customers @ACTFibernet . Req amplification of this tweet

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @ACTFibernet @ACTFibernet not required I have already called your customer care and canceled and asked to refund Pathetic experience being my first experience

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I tried to connect with support team. Numbers are not reachable how can I connect with support team?

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended for a new bill, with due on April 10. Very unfair trade practice by act internet.

  • ChandruAnirudh1
    Chandru Anirudh (@ChandruAnirudh1) reported

    @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet internet is not working in Whitefield Immadhalli since night..please check and fixed it .I have demo with client so please check it asap

  • AVMahendru
    𝕧𝕚𝕜𝕜 (@AVMahendru) reported

    Really disappointed with @ACTFibernet. Even before my service started, they made false promises just to close the sale"it’ll be done today", "installation confirmed" and then just disappeared. No updates, no accountability, just left hanging after payment. Left a real sour taste.

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet check out my problem in dm

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

  • RajendraChim
    Explore The (@RajendraChim) reported

    @jagograhakjago @ACTFibernet From 15 April No service no Proper Solution, waste of time and money.

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet Internet Not Working from the last 3 days. Technicians visit and leave without any solution. Not answering the call. #actfibernet #act

  • Mani_Tambaram
    subramanyam k (@Mani_Tambaram) reported

    @ACTFibernet act broadband down for almost 12 hours and none attended till now.. SR Your Service request SR10379878725314

  • Tech_Senthil
    Senthil (@Tech_Senthil) reported

    @ACTFibernet Thanks. The issue was explained as loose contact in the DB box- for the nth time. Small issue causes frequent outages.

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