ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 63
Chennai, TN 29
Hyderabad, TG 15
Coimbatore, TN 6
Delhi, NCT 4
Kollam, KL 4
New Delhi, NCT 3
Mumbai, MH 2
Vijayawada, AP 1
Pune, MH 1
Vellore, TN 1
Varanasi, UP 1
Vengavasal, TN 1
Mangalore, KA 1
Ludhiāna, PB 1
Gharroli, NCT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • prasadelight prasad sherigar (@prasadelight) reported

    person sendng him whatsapp from were i was receiving the message . Now the person is not responding the call and message after payment completed on 16th June same day.@ACTFibernet Pleae do not Commit customer if you cannot fulfill the requirement as provided as no one is bothered

  • prasadelight prasad sherigar (@prasadelight) reported

    already done by them.@ACTFibernet Requesting to please provide the activation on urgent basis and stop harassing customer and calling the customer for connection if your process ad company is not streamlined. Thank you For your Pathethic Customer experience Onboard ,

  • destinyakashc Akash Chauhan (@destinyakashc) reported

    @ACTFibernet very pathetic service Pls dnt waste your money and time on this broadband connection,you will regret it later . After 4 days there is no response on my reconnection request.@ACTFibernet #baycott #act #fake service promises

  • ashokraja987 Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • abhijitzero Abhijit Biswas (@abhijitzero) reported from Bengaluru, State of Karnataka

    @ACTFibernet Till today the issue is not resolved and have been following with your team almost everyday. I had received only false committment of getting a revised invoice but till date the same is pending.

  • ivf_nova Helpdesk Nova ivf (@ivf_nova) reported

    @ACTFibernet wrost ISP I have ever used, Even after 1 week of payment service got suspended and no response from ACT Team. @TRAI please take some necessay action on this as it's impact on our business. 103556055358 Thanks

  • BChagan B CHAGAN LAL AND ASSOCIATES (@BChagan) reported

    @ACTFibernet We have sent required details, hoping that at least you will help us to resolve the issue.

  • destinyakashc Akash Chauhan (@destinyakashc) reported

    @ACTFibernet No response recived after submitting the details ,pathetic service of my life ever

  • Pandian22586 PK (@Pandian22586) reported

    @ACTFibernet Hey Team do you have any goal set for me. Every month one day the connection gets disconnected and I have to raise a ticket to resolve it. I am paying the bills in advance and then why should I suffer on a Saturday without internet. Pathetic service forever

  • Abhijit11136647 Abhijit Bora (@Abhijit11136647) reported

    @ACTFibernet porest of fiver service. Three months advance paid on 4th June22 ( transaction ref 21551580844) for new connection in Delhi for June-Aug 22. Now after 10days Account suspended due to alleged payment due since 14th June. Reported to all known contacts of ACT in Delhi.

  • sanketarukia1 Sanket Arukia (@sanketarukia1) reported

    @ACTFibernet As I don’t know my registered login id and i only know my registered mobile number 9013466999 your team member who is not responding yet there contact number 9870396697 , second no 7428092344

  • ghrsmk Madhu (@ghrsmk) reported

    @ACTFibernet Till now service request is not generated for relocation request @ACTFibernet

  • Pratikr58537477 Pratik raj (@Pratikr58537477) reported

    @ACTFibernet please resolve problems quickly

  • kgr4u Kumar Gaurav Rastogi (@kgr4u) reported

    Hi @ACTFibernet and @airtelindia, since @reliancejio is not interested in me continuing with their service, can I get a quicker new connection from either of you?

  • KalpsNathan Kalpana Meganathan (@KalpsNathan) reported

    I finally decided to permanently disconnect the connection , and now the headache is I am running behind the customer care support/ technician for having the box removed that is placed at my residence. @ACTFibernet

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