ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
Check Current Status
E-mail
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 22 |
| Hyderabad, TG | 13 |
| New Delhi, NCT | 2 |
| Coimbatore, TN | 2 |
| Noida, UP | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Mahesh
(@Mahesh31449946) reported
@ACTFibernet My account id is 101014170068 and i have made many requests to refund my amount but no use. You company people are torturing customers in the name of business. I regret i had taken connection from your company. Pathetic services and pathetic attitude towards customer
-
Sarma Gentela
(@gsssps) reported
@ACTFibernet @ACTFibernet I am again contacting you gor the same issue. Is tgere someone who can dolve the problem?
-
Aeliya Naqvi
(@NaqviAeliya) reported
@ACTFibernet This has still not been resolved @ACTFibernet . How long is one supposed to wait while you guys "escalate" the issues?? We're all working from home and what a major problem this has been for us today!
-
Lalitha Tadavarthy
(@LTadavarthy) reported
@ACTFibernet I am having trouble with internet connectivity, unable to register a complaint via the app as it crashes everytime. Please help 🆘
-
Vijay shetty
(@vijayashri68) reported
from
Bengaluru, State of Karnataka
@ACTFibernet sorry to say that, very poor service experienced. Last 24 hrs no body attended the network issue. Called at least 20 calls to customer care. These kind of pathetic service we never thought of. Shame on you.
-
sarvan purohit
(@the_beinghuman) reported
@ACTFibernet i am facing a lot of problems with this network every 3,4 days i sould give complaints to customer support worst network in Rajahmundry is @ACTFibernet only i am fed up with this network i am going to change it as soon as my plan expires
-
VαмριяE ツ
(@vampire_offl) reported
@ItzVarun_____ @ACTFibernet Worst na
-
sunitabejgam
(@sunitabejgam) reported
@ACTFibernet After every 2 days internet is getting disconnected. We complaint. They 24 hours or more. Why can't fix this issue. Every day we need to rise.we working from home and we facing continuous issue since one month
-
TOᗰ ᕼᗩᖇᗪY
(@classsytweeting) reported
@ACTFibernet as usual with their most useless helpline system and their totally infective service.
-
Mohammed Mukhtar
(@Mohamme89641394) reported
Dear @ACTFibernet can u please tell me what exact problem u guys have to provide a good service to ur customer I have been facing internet issue since last two days can u guys explain me what problem u guys are having my registered number is 9948302098 solve it as soon as u can
-
Arun Moses
(@Arunmoses) reported
@ACTFibernet I am in between a 6 month ACT Rapid plus plan. Could you help me upgrade my internet plan to Blaze or Storm?
-
Anubhav Roda
(@anubhav_roda) reported
@ACTFibernet No update.Internet still down. Enjoying the rain a bit too much?
-
Manojkumar
(@Manojku18426607) reported
@ACTFibernetHYD @ACTFibernet Dear team, I have taken plan 40mbps.. However, download speed showing as 12kbps...Resolve the issue on priority.. Account number 101588470178
-
Sushil Kumar
(@sharmask65) reported
@ACTFibernet There is no battery backup to data switch. This is cause of signal drop out. I do not know as to how this configuration will ensure uninterrupted signal. Your person +919100785115 assured that battery is indented. No point giving feedback on half done task.Please ensure and ask.
-
Ashish Sharma
(@ashish65k) reported
@ACTFibernet @ACTFibernet I never got an update from your side I want to get back my refund as per this request SR11059575996255
Check Current Status