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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 45
Dehra Dūn, UT 1
Chennai, TN 25
Chhindwāra, MP 17
Hyderabad, TG 40
Vijayawada, AP 1
Visakhapatnam, AP 2
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Need a urgent solution due to delay my account will be disconnected seens 8 days I am unable to solve my problem

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet No update yet? How many 48 hours are you freaking folks up to? Worst company ever!

  • gv_saikumar
    Saiku (@gv_saikumar) reported

    @ACTFibernet Internet service disrupted. Please resolve ASAP. Ticket SR10280216235804. Outages have become common in the locality, ensure faster resumption-of service.

  • AngreziGhalib
    TheAngreziGhalib (@AngreziGhalib) reported

    @ACTFibernet Guys you must correct your service in all aspects. Neither your internet is good nor your customer care. Your team made disconnection after five days after failing to correct the issue. And now your customer care isn't answering call for refund. Moving to #Airtel

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    @ACTFibernet Your clock is ticking....no resolution or call back until now.

  • satyiki90
    Amit Kumar (@satyiki90) reported

    @ACTFibernet Just refund my money i will take a new connection from somewhere else who have a faster service and whose sales people are not liars and know how to fill a form.

  • iAnamika_vibes
    iAnamika (@iAnamika_vibes) reported

    @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet Need urgent solution like this delay my connection will be disconnected please solve it today so i can make payment

  • satyiki90
    Amit Kumar (@satyiki90) reported

    4. Due to this not able to login to app to track anything or login to website. 5. First customer care saying installation person calling other number. 6. After some time they said no record found. Not able to understand where is my money/installation or refund? @ACTFibernet

  • Indiavictimhome
    Proud Indian - contribute for change (@Indiavictimhome) reported

    @ACTFibernet Residents of Sarovar Zenith facing internet issues... Srinivas not reachable... Very poor service. Call registered... What should customer do ???

  • Akashlnarayanan
    Akash Lakshminarayanan (@Akashlnarayanan) reported

    Absolutely pathetic onboarding from @ACTFibernet Was promised installation today by the sales guy and he doesn’t bother to attend to calls or reply for msgs. Not honouring commitment is one thing but not even caring to respond shows how a customer is taken for granted! Worst!

  • manvandam
    manvandam (@manvandam) reported

    @ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet No one from the team is resolving my issue I am going to raise the disconnection request and recommend everyone don't use @ACTFibernet their service is very they are not listening to their old customer complaint

  • mridul_rajawat
    Mridul Singh Rajawat (@mridul_rajawat) reported

    @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

  • cinemababa
    Telugu Cinema Fan (@cinemababa) reported

    @ACTFibernet hi submitted a ticket on 10 may, as internet is not working, no response till now. I already lost one working day. SR10180212150234

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