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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dehra Dūn, UT 1
Bengaluru, KA 44
Chennai, TN 25
Chhindwāra, MP 17
Hyderabad, TG 40
Vijayawada, AP 1
Visakhapatnam, AP 2
Kolkata, WB 1
Nashik, MH 1
Delhi, NCT 5
Mumbai, MH 2
Ahmedabad, GJ 3
Guwahati, AS 1
Greater Noida, UP 1
Chandigarh, CH 1
New Delhi, NCT 4
Coimbatore, TN 4
Jaipur, RJ 3
Alwar, RJ 1
Kanniyākumāri, TN 1
Noida, UP 1
Jammu, JK 1
Dharmapuri, TN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet @ACTFibernet why invest on a service with bad support

  • mridul_rajawat
    Mridul Singh Rajawat (@mridul_rajawat) reported

    @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

  • DeepakAnthony78
    ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported

    “@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”

  • meher_siva
    Meher Siva (@meher_siva) reported

    @ACTFibernet @ACTFibernetHYD @ACTFibernetHYD , i reached 10times to customer care. No response. No resolution. Is it the service quality you guys offer?

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Internet issue resolved with changing new Modem, With changing new Modem All The System Network has lost The Connection, and Your Person Harish informed me that He will resolve this problem, and inform your IT department Team Resolve this , but Mr Harish not Responding.

  • dezendev
    Mirror (@dezendev) reported

    @ACTFibernet Please let me know if you can't do I have other providers, I have bought a static IP with you and I am troubled with the down time there Very bad service, please fix or let me know if I should cancel my connection

  • kartiktanw40482
    kartik tanwar (@kartiktanw40482) reported

    @ACTFibernet In ACT app u kept on changing the ETA of solution but not getting the solution your app revised the time 3 times already

  • santoshdas1984
    santosh kumar das (@santoshdas1984) reported

    Pathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -

  • Indiavictimhome
    Proud Indian - contribute for change (@Indiavictimhome) reported

    @ACTFibernet Residents of Sarovar Zenith facing internet issues... Srinivas not reachable... Very poor service. Call registered... What should customer do ???

  • PandeyRishii
    Rishi Anand Pandey (@PandeyRishii) reported

    Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

  • LuminousLeo_
    Leo 🇮🇳 (@LuminousLeo_) reported

    @ACTFibernet Can you please confirm if @ACTFibernet service is available in Sun City, Bandlaguda Jagir, Hyderabad 17.359706,78.401223. Without confirmation I will not pay the renewal charges which is due on 16th May.

  • edukulavikram
    Vikram (@edukulavikram) reported

    Post #2 @ACTFibernet @ACTFibernetHYD I have called Cust care 4 times, there have been no response. Very frustrating and poor service.

  • venith_k99094
    Yoh (@venith_k99094) reported

    @ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664

  • HarshDRanjan1
    Harsh D Ranjan (@HarshDRanjan1) reported

    @deathflash_xyz @ACTFibernet They take 3 hours to just start your connected after installation super slow response

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService.....

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