ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Naresh (@Naresh5913) reported 5 minutes ago

  Dear @ACTFibernet You are the Worst ever Internet Service Providers All time , I'm feeling very irritating to having my connection with @ACTFibernet , worst ever support , Guys pls suggest me any other better service providers...

• ba (@babakumar_1) reported 14 minutes ago

  @balamalladi @ACTFibernet SR10362617594982 Hi Bala, Hoping this message reaches you. Facing ACT connection issue more than 3 months in our appartment. Your team is not capable to fix the issue. Can you please ask your team fix ASAP

• Kaushik Seetha (@KaushikSeetha) reported 15 minutes ago

  @ACTFibernet And it's not showing an upgrade option until the month of renewal i.e. December 15th in the Act app. But the customer care guy said we can do it this month itself and pay pro-rata basis.

• Balachandar (@Balachandar324) reported 15 minutes ago

  Hello @ACTFibernet, request service for reference number 103625564244. Let me know if you're interested in a new customer.

• vallabh asawa (@vallabhasawa) reported 16 minutes ago

  @anil_adigopula @ACTFibernet Thanks Anil...would do..act is getting worse day by day...unable to maintain customer or provide service .... I would not recommend act fibernet in my dreams also to anyone

• Srinivas Gowda (@srinivasm36514) reported 16 minutes ago

  @ACTFibernet,@ACTFibernet Hello ACT Team, Since last 4 days the internet speed became Upload and download less than 50 MBPS.. Do you feel service providing free to us! you are charging , why cant you give proper service. Useless network in india

• Spyder (@spyder1x) reported 16 minutes ago

  .@ACTFibernet FIX UR NET DUMBASSES

• Komal (@KarwaKomal) reported 17 minutes ago

  @ACTFibernet Dint receive any update from your team. How can your team be so careless to not revert back. Your customer care is worst kind of service one can experience.

• Deepak Pathak (@d2e7p1) reported 18 minutes ago

  @ACTFibernet I had requested to deactivate my Zee5 subscription on 14th September, also called on your support no but no response from your side. Can you let me know the status? This is how you treat your customers?

• Prathap Reddy (@prathapsirasani) reported 21 minutes ago

  @ACTFibernet Are you people playing games with me? I was not getting internet since yesterday and I’m working from home. Who will be the responsibility of this. Worst broadband

• Sreejith (@Sreejit67294966) reported 23 minutes ago

  @ACTFibernet Your mobile app has a bot programmed to answer the same thing. The issue here is how your company is addressing such degraded services with respect to your management. I am still not sure whether you have catered for the back up battery. Would let you people know during outage.

• ba (@babakumar_1) reported 26 minutes ago

  @ACTFibernet When? Pls give me ETA. Completely unacceptable. Whole community is facing this issue. Don't want any chatbot response. Need solution not apologies.. ACT Team , pls ACT FAST... atleast

• वेलागापुदी (@saiseshandra) reported 26 minutes ago

  @ACTFibernet Raised Complaint Since 24 hrs still Internet is not working Called multiple times to your Customer care for Resolution of Problem Complaint No SR10162569806892 as you said my Complaint will be solved by 20/09/2021 by 20:00hrs

• Md Abrar Shareef (@MdAbrarShareef) reported 27 minutes ago

  @ACTFibernet There is no internet from last 36 Hour and i have been writing multiple emails but there is no response from any one . Truly Terrible Service.

• Paramesh (@CaParamesh) reported 28 minutes ago

  @Mahi0x00 @ACTFibernet @ACTFibernetHYD I faced this issue many times, there is no proper response from ACT then I switched to local cable network it's working good.

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