ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bengaluru, KA | 36 |
| Chennai, TN | 23 |
| Hyderabad, TG | 8 |
| New Delhi, NCT | 1 |
| Ahmedabad, GJ | 1 |
| Jammu, JK | 1 |
| Coimbatore, TN | 1 |
| Dharmapuri, TN | 1 |
| Visakhapatnam, AP | 1 |
| Erode, TN | 1 |
| Pune, MH | 1 |
| Mumbai, MH | 1 |
| Salem, TN | 1 |
| Warangal, TG | 1 |
| Cochin, KL | 1 |
| Ludhiāna, PB | 1 |
| Rājupeta, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mallikarjun s r
(@drmaliksr01) reported
no broadband internet since 24hrs . Dint except such a bad service from @ACTFibernet .
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Gajre Sudhir Kumar
(@KumarGajre) reported
@ACTFibernet Till now no resolution on issue it's totally unacceptable please try to understand customer problem
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Suresh
(@duvvu) reported
Still there's no action taken from morning it's already more than 6hrs from the complaint time, for privilege customer who are using @ACTFibernet like me this is not expected. I NEED RESOLUTION ASAP @ACTFibernetHYD @ACTFibernet
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Harini
(@hariniharu309) reported
@ACTFibernet Hi team, I am facing loads of internet issues from past so many days. I had raised a issue laat week and it was working fine only one day. Now it's the same. Internet is not at all working. I dunno what wrong. Please look into this at the earliest
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Rohit
(@rdadwai) reported
@Balamalladi13 @ACTFibernet it's been 24 hours and no response yet , is this your service
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maheshwaran
(@maheshjovial) reported
@ACTFibernet My internet is not working since yesterday,My ticket no SR10364774448744 , no one contacted yet
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Thiruparajaganathan
(@thiru1403) reported
@ACTFibernet I have checked all these points multiple times.. no luck to be honest... even after fixing dedicated GX box, I am still facing speed issue... Pls send your technical person soon who is capable of fixing the issue...
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Rahul Kumar
(@rahulkumarhpk) reported
@ACTFibernet paying 1k+ per month but still internet is down since morning no one is responding and I've office meetings for which i need internet. Neither you cust. Care neither the area person who installed.
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sarath
(@sarath52078576) reported
Very poor service turnaround time 😔 @ACTFibernet Frustrated without internet… Hope you understand 🙏🏻
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ck
(@chandramani26) reported
@ACTFibernet so disgusting, you have taken the router after disconnection but billing is active. You guys are really just money mided. Do you have answer that why my account is active after disconnection? And not refunding my deposit? Pls put educates person on customer care
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PAMU.RAJESH
(@RAJESHPAMU) reported
@Ahmed21Rabbani @ACTFibernet Worst service i never seen
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Abirami Thirumalaisamy, M.Sc IT
(@AbiramiTsamy) reported
Can anyone please describe about the customer service of ACT? @ACTFibernet #scamactfibernet
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saishashank
(@rojasai) reported
@ACTFibernet Bye bye @ACTFibernet worst service. Disconnected. Hello @airtelindia
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Mohit Kumar
(@mohitdehmiwal) reported
@ACTFibernet do I need to go first police station or consumer court for resolution? Please select as you like.
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Siddhartha Mitra
(@smsid1988) reported
@ACTFibernet no internet from 5 pm today ..after complaint it's says internet will be restored by tomorrow 1 pm ? R u guys so lazy ? Or there r shortage of technicians? How can u guys be so reluctant?
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