ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 52
Chennai, TN 24
Hyderabad, TG 13
Pune, MH 3
Ludhiāna, PB 2
New Delhi, NCT 2
Coimbatore, TN 2
Mumbai, MH 1
Salem, TN 1
Warangal, TG 1
Cochin, KL 1
Rājupeta, AP 1
Madurai, TN 1
Visakhapatnam, AP 1
Chandigarh, CH 1
Nalgonda, TG 1
Jaipur, RJ 1
Raipur, CT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • GhazanferMSyed Mohammed Ghazanfer Mehdi Syed (@GhazanferMSyed) reported

    @ACTFibernet Worst, Worst & Worst! #WorstService One, Syed Amer, 9666254580 of Hyderabad who is a Sales Representative of ACT Fibernet, Hyderabad Team is a living example of the #COVID Nightmare. Get a better team or one day, we'll find a better internet service.

  • AMITKUM64395398 Amit (@AMITKUM64395398) reported

    @ACTFibernet please help me with SR10257661674232

  • PratikK57380967 Pratik Kumar (@PratikK57380967) reported

    @ACTFibernet No u are not, ASAP does not mean 8 hrs, not only this whenever power goes off , internet also goes down, I will soon switch to other ISP

  • GhazanferMSyed Mohammed Ghazanfer Mehdi Syed (@GhazanferMSyed) reported

    @ACTFibernet Anyways switching to a local provider, who with their limited sources provide a far customer conscious service. #WorstService #EssentialServices #ACTFibernet

  • owaismohd92 Mohd Awais (@owaismohd92) reported

    @ACTFibernet one of the worst internet providing company,took the total amount of 6 months for new connection but after that no response from 17 days till today daily I use to call customer service they tell me 24 hours you will get the connection but no technician will come

  • GhazanferMSyed Mohammed Ghazanfer Mehdi Syed (@GhazanferMSyed) reported

    @ACTFibernet Worst, Worst & Worst! #WorstService One, Syed Amer, 9666254580 of Hyderabad who is a Sales Representative of ACT Fibernet, Hyderabad Team has shown me how truly poor and ****** the service of #ACTFibernet is even for the new customers they try to onboard.

  • meamorajmarice Shruti Rathi Sarda (@meamorajmarice) reported

    @ACTFibernet I have an account ownership change request issue and was promised it will be done by today 3 pm by the customer care people. Now when I am calling, I am being informed I have to again wait.

  • Bobby_santhosh1 Santhosh Babu V (@Bobby_santhosh1) reported

    @ACTFibernet you guys try to exploit people in current situation, network is good but service is pathetic due to which I disconnected your service. When I am claiming my payment you guys have taken 1 month to do refund that too not completely.

  • inishanthv1 i_nishanth_v (@inishanthv1) reported

    @ACTFibernet Dear Team, it’s been 2nd time I’ve tried to reach to ur executive on dispute on wrong or false billing amount but guess what both the times request closed with contacting and without resolving the issue… need an immediate attention on this otherwise pls proceed for disconnection

  • rajjo81 Rajni Menon (@rajjo81) reported

    @ACTFibernet it's 3 pm and it's still not resolved. I think @airtelindia service is better than yours

  • Madhavrg Madhav (@Madhavrg) reported

    @ACTFibernet This morning, your technician came down and broke my fully functional, one week old network connection. His reasoning was he needs the junction box some place else. I got no response on when connection will be restored. Opened a ticket too but nothing happens.

  • Hamdan1023 Shaykh Hamdan (@Hamdan1023) reported

    @ACTFibernet Since Morning I do not have Internet access in Saidabad Madannapet Area. Raised a complaint with Ticket# SR10157639316712 no response... Pls don't spoil my weekend almost Saturday at the end.. pls resolve as soon as possible.

  • vareshmundel varesh mundel (@vareshmundel) reported

    @ACTFibernet Any resolution to this or I have to wait for 2000 years.

  • KVinayBhat K.Vinay Bhat (@KVinayBhat) reported

    @ACTFibernet Reaching out to your helpdesk in Bangalore but no great solution. Network is slow and hangs.

  • eswarallu325 eswarallu (@eswarallu325) reported

    @ACTFibernet From Morning Onwards No internet connection. I Repetadly Call customer Care But no one coming to Resolve the issue Please do needful.

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