ACT

ACT Outage Map

The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bengaluru, KA 87
Chennai, TN 35
Hyderabad, TG 25
Coimbatore, TN 4
New Delhi, NCT 3
Mumbai, MH 3
Lucknow, UP 2
Raipur, CT 1
Ludhiāna, PB 1
Delhi, NCT 1
Kolhāpur, MH 1
Srīperumbūdūr, TN 1
Ajmer, RJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • digbijaypradhan Digbijay N Pradhan (@digbijaypradhan) reported

    @ACTFibernet Nobody contacted till now. When i connect they will take 48 hrs to solve. Stupid service beyond imagination

  • BATTUMURLIMOHN BATTU MURALI MOHAN (@BATTUMURLIMOHN) reported

    @ACTFibernet @REDBOXINDIA @PMOIndia Callback won't serve the purpose. Resolution serves the purpose.

  • SahilGu02998407 Sahil Gulati (@SahilGu02998407) reported

    @ACTFibernet Check my call recording from 17:02 PM dated 15th Oct' 22. Your agent picked my call and went away on mute to some where. I waited over 12 minutes but she putted her self on mute and went away This is the way you all treat to your customer ?

  • HMKingofKingdom Harinath (@HMKingofKingdom) reported

    Hi @ACTFibernet @ActfiberC how long it may take to get install new connection. I never experienced this from ACT. Almost 3days no response it's really pathentic.

  • Nandha_s_Kannan Nandha Kannan (@Nandha_s_Kannan) reported

    @ACTFibernet Internet is getting down for every 10 days. I keep raising tickets regularly still there is no permanent solution. Everytime they are saying wire cut. This is the last time I am raising tickets next time i am changing to HATHWAY connection if it keeps happening.

  • icprasanth icprasanth (@icprasanth) reported

    @ACTFibernet @MMH12169799 Internet not working for 5 days. No technician support. Contact 9958044404

  • manikanti_l lakshmareddy (@manikanti_l) reported

    @ACTFibernet Not bothered customer pain, seeking only money gain

  • Kiran_s_M I'm kiran (@Kiran_s_M) reported

    @ACTFibernet i closed my account 3 months back but still bol is generating. Can you please look into this issue and close my account

  • kawin_tweets Kawin Prabhakaran (@kawin_tweets) reported

    @ACTFibernet Worst experience. Internet not working from last evening due to rain. Still no action taken. Even in a city like Bengaluru, if internet goes down in night, people have to wait till nect day to get it restored. #Disappointed

  • AmanAga75930287 Aman Agarwal (@AmanAga75930287) reported

    Network issues please provide technician urgent @ACTFibernet contact no +91 79-81195811 Himayatnagar st7 Home no:-3-6-545

  • sagarsup19 Sagar Shah (@sagarsup19) reported

    @ACTFibernet Never get a call back and things are still the same

  • TejasTripathi20 Tejas Tripathi (@TejasTripathi20) reported from Annāram, Telangana

    @ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city

  • jayaramkomire Jayaram Komire (@jayaramkomire) reported

    @ACTFibernet My Internet is not Working Please Solve the Problem ASAP Complaint No : SR10166121211914

  • patelramswarup Ram Swarup (@patelramswarup) reported

    @ACTFibernet Yes Airtel has far better service in my area inquired neighbour who changed from act to Airtel

  • sabbyjolly Sabby Jolly(Tavleen) (@sabbyjolly) reported

    @ACTFibernet Internet has been down for me since yesterday, it has been more than 24 hours now.

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