ACT Outage Map
The map below depicts the most recent cities in India where ACT users have reported problems and outages. If you are experiencing problems with ACT, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
ACT users affected:

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Bengaluru, KA | 59 |
Hyderabad, TG | 42 |
Chennai, TN | 25 |
Delhi, NCT | 7 |
Mumbai, MH | 3 |
New Delhi, NCT | 3 |
Visakhapatnam, AP | 1 |
Hoskote, KA | 1 |
Allahābād, UP | 1 |
Yelahanka, KA | 1 |
Cochin, KL | 1 |
Jaipur, RJ | 1 |
Vijayawada, AP | 1 |
Ongole, AP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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RS (@risav_sarkar) reported
@ACTFibernetHYD @ACTFibernet Its been more than 3 days, no one has come to look into it SR10175758299524. Such a pathetic service!
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Anviii (@Anviii29) reported
My wifi stopped working yesterday & a ticket was raised. Till now nobody has contacted me and the customer service person is denying to help me in this matter. Please help @ACTFibernet @ACTFiberne9619 #Bangalore #Actfibernet #Wifiissue
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Sushant Gupta (@SushantGupt) reported
@jnces @ACTFibernet same here mine issue is open for a week still no resolution better to move to another vendor
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Sushant Gupta (@SushantGupt) reported
@ACTFibernet I have waited for a week how much more time do you require to solve this issue.
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Barun Das (@Dbarun97) reported
@ACTFibernet its now been 36 hours of paying for a new connection. No one reached out yet to install nor getting any resolution. No wonder @reliancejio and @airtelindia have better services than you. Ticket number is: 10175750615476
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Sathesh Raj (@SatheshRaj1991) reported
@ACTFibernet @ACTFibernet , you have to tell me why there is a delay ? When & how will you fix it . You do not stick to the commitment
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Jences M (@jnces) reported
I raised a request for a connection shift of @ACTFibernet on June 5th. It’s now the night of the 9th, and there’s been zero follow-up from your technicians. I’ve spoken to multiple service managers. All I’ve received are empty promises. If I’d have applied for a new connect…
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Psykotic Monk (@Psykotic_Monk) reported
@ACTFibernet I work my *** off 5 days a week to finally enjoy my weekend and pay top dollar to you but when the internet goes out and I'm told to wait till tomorrow you've just ruined my hard earned weekend. I should have never switched from Airtel to you folks!
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Nishanth G (@Nish_anth7) reported
@ACTFibernet every 30 days network issue no proper support.
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Karan Tandon (@kicktush) reported
@ACTFibernet And still no news on a fix. You guys are so *****, that there is no options to call, just a chat bot, no transparency on what's happening, just a "work in progress". No other service provider has such long outages like this
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Sathesh Raj (@SatheshRaj1991) reported
@ACTFibernet ETA ? If you cannot stick to your commitment , cancel it .
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Aman Sharma (@Aman_IIM_L) reported
@ACTFibernet I have raised more than 4 tickets in the last 2 months. The router was supposed to be replaced as it's been not working properly, but still no actions have been taken. I have been using ACT almost 4 yrs now. This kind of service is extremely Pathetic as guys don't forget to bill.
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Sathesh Raj (@SatheshRaj1991) reported
@ACTFibernet , i can understand the delay , but no proper response at your end . No delay/ update notification . Manager just told me “ you have taken yesterday only , right . We will do the installation “ no one is providing proper update. So please cancel & repay my amount back
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Naveed ahmed (@nadd_add) reported
@ACTFibernet @ACTFibernet 12 pm, 4.30, 7.30, now its 8.50pm ticket revised as per convience. No engineer of newlankarai works on weekends. Customer service is customer problem, finally the ride engineer thought the customer a lesson today. Customer keep your mouth shut
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Karan Tandon (@kicktush) reported
@ACTFibernet What's the point when downtime is for hours and hours, and no points of escalation. I wish KA govt cancel such contracts