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ACT

ACT Outage Map

The map below depicts the most recent cities worldwide where ACT users have reported problems and outages. If you are having an issue with ACT, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

ACT users affected:

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Jaipur, RJ 3
Bengaluru, KA 38
Alwar, RJ 1
Kanniyākumāri, TN 1
Hyderabad, TG 12
Chennai, TN 20
Noida, UP 1
New Delhi, NCT 2
Coimbatore, TN 2
Ahmedabad, GJ 1
Jammu, JK 1
Dharmapuri, TN 1
Visakhapatnam, AP 1
Erode, TN 1
Pune, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Riseof_Phoenix5
    Nandi Varman (@Riseof_Phoenix5) reported

    @ACTFibernet Your consistency in recurring issues is beyond words, I have have booked a new service request within 20 days. Ticket no: SR10265022849364 Thanks to your great service I have to look for other ISP options, please remove all your equipment from my property.

  • SyedFar47844748
    Syed Farzan (@SyedFar47844748) reported

    @ACTFibernet @ACTFibernetHYD From 24hr my internet is not working I raised the ticket yesterday 9am the resolution time they given me today 9am. And again they ask me more 24hr to check what the issue is this your service @ACTFibernet I need answer!

  • SyedFar47844748
    Syed Farzan (@SyedFar47844748) reported

    @ACTFibernet @ACTFibernetHYD I didn’t get any update about my internet connection issues.

  • KuldeepRPatil2
    Kuldeep R Patil (@KuldeepRPatil2) reported

    @ACTFibernet i had registered a complaint regarding my wifi connectivity issue on 4 Jun at 8:30 PM and it's sunday morning 5th jun still no internet . While buying the plan last i was told we will give you quick service but not so much

  • Hari03843882
    Hari (@Hari03843882) reported

    @ACTFibernet Guys pls do proper customer care.Regarding shifting not really when your team will do the shifting pls i need it today

  • supratikpathak
    Supratik Pathak (@supratikpathak) reported

    SR10164981378914 raised on 31st May, no action yet. When are you resolving the issue..? @ACTFibernet, #CustomerService, #customersfirst

  • SteinPhone
    Phone Stein (@SteinPhone) reported

    @ACTFibernet Any update? I still don’t have internet access. If there’s any problem please let me know and do not be quiet. A lot of my work is getting affected and I urge you to fix this asap

  • rj_rakshith_18
    Rakshith Jagdeesh (@rj_rakshith_18) reported

    Bro @ACTFibernet Yet again I'm facing trouble with your service. Idk why but every first week of the month, connectivity issues start to kick in. Send help ASAP

  • heemen_nagar
    Heemen Nagar (@heemen_nagar) reported

    @ACTFibernet I want to transfer my Broadband connection, not able to select a new address on an App or Website. Not able to speak to Customer Service Agent on Helpline numbers. What to do ?

  • venkatganee
    RVG-Artist (@venkatganee) reported

    @ACTFibernet @sivaraj283 Don't your concern. We need resolution in 1 hour it has been a long day with out internet and I cannot wait anymore.

  • imranale
    Imran (@imranale) reported

    @supratikpathak @ACTFibernet The service response is non existant. Wish you luck with your issue.

  • indianinform
    Chowkidar Ek Bharatiya🇮🇳 (@indianinform) reported

    @JioCare I am not disappointed, i have plenty of choices, but trusted @ACTFibernet but service has deteriorated, 8 complaints in last 30 days (No Internet). They need to return my balance amount and I am happy to move on. Period.

  • AnwarCares
    Anwar Syed (@AnwarCares) reported

    @ACTFibernet @ACTFibernetHYD Account 101304919039 is interrupted for 3rd time in this week. What the hell is wrong with your service?

  • RamsinghKshetri
    Ramsingh 🚩 (@RamsinghKshetri) reported

    @ACTFibernet Compliant raised on 1st of June , resolved on 4th of June… and you believe what … you do know what ppl have been through after relying on such a pathetic service support , you believe ****

  • dumas2908
    Chinmaya N (@dumas2908) reported

    @ACTFibernet Pathetic service from you guys. How do you take money from helpless customers and finally say that there is no feasibility to provide connection? You have wasted my valuable time. I will never recommend you guys to anybody. I need my money back immediately.Very unprofessional!

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