ACT outages and service status in Ibrāhīmpatnam, Telangana

Problems in the last 24 hours in Ibrāhīmpatnam, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ibrāhīmpatnam, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prasant sharma (@prashantvats_px) reported 3 minutes ago

  @ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 4 minutes ago

  @ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider

• 
  Prerana (@003Prerana) reported 7 minutes ago

  @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?

• 
  Praveen 🌹 (@Praveen_KF) reported 11 minutes ago

  Hey @ACTFibernet! Next month I am discontinuing your connection. The turn around time of your service engineers are way too long in Delhi & they don’t do their job properly aswell. Since the setup box is connected to my home, my neighbours will disconnect your connection aswell.

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 11 minutes ago

  @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't

• 
  Maheshwaran R (@MahezwaranR) reported 12 minutes ago

  @ACTFibernet Provider even after we are asked to pay a huge sum of money compared to other service providers. Try to behave responsible way and don't chest the customers in the name of better service and speed. #ACTCHENNAI #ACTFIBERNET #ACTFIBERNETCHENNAI .

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 14 minutes ago

  Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 14 minutes ago

  @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

• 
  Kiran Goli (@kirankumargoli) reported 15 minutes ago

  @ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?

• 
  Haris (@hahmad71) reported 17 minutes ago

  @ACTFibernet @ACTFibernet i just get same response . If i dont get it done in next 1 hr i will ask for removal of my connection and move to a better service provider