ACT outages and service status in Ibrāhīmpatnam, Telangana

Problems in the last 24 hours in Ibrāhīmpatnam, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ibrāhīmpatnam, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Priyanka Mishra (@mishrap276) reported 6 minutes ago

  @ACTFibernet We relocated to a new place and requested for wifi reinstallation and the request was raised on 26th so that I can get services on time. From morning I'm trying to reach out to people but getting no help. No contact option. Pathetic services!!!

• 
  Kiran Surya Nadella (@kiran_nadella) reported 9 minutes ago

  @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

• 
  pramodhvittal (@pramodhvittal) reported 12 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Ashutosh Das (@cloudsofpride) reported 13 minutes ago

  @ACTFibernet what an absolute rubbish of a service you guys are

• 
  gaurav jotriwal (@gaurav_jotriwal) reported 13 minutes ago

  Extremely frustrated with @ACTFibernet in Hyderabad! My broadband has been completely down since Friday night. I raised a complaint on Saturday and was repeatedly assured it would be fixed — first within 1-2 hours, then by Sunday 1 PM.

• 
  kumar apratim (@apratim18) reported 16 minutes ago

  @ACTFibernet Thanks. The issue got resolved few hours back.

• 
  Saran Kumar (@sarankumars) reported 18 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  Sriram Rajaram (@Sriram0508) reported 19 minutes ago

  @ACTFibernet can you please respond to my query? Mesh network installation pending for over a week.

• 
  ice (@kafkaonthefloor) reported 22 minutes ago

  @ACTFibernet Wi-Fi has been down since morning. I’ve raised multiple tickets. No response from your team. No calls get thru your fake numbers online. What sort of service is this ??? Fix this or cancel my connection

• 
  Sateesh G Chelikani (@equityTurtle) reported 26 minutes ago

  @JioCare had a pathetic experience on your toll free number. 3 calls in last 2 weeks and the issue is unresolved. After explaining your executive says connection to next level and the next level never picks up and call gets disconnected. Today after another similar experience wrote and email with all details. Hoping to see it gets resolved or have to part ways to @Airtel_Services or @ACTFibernet for your unethical practices and bad customer servcice.