ACT outages and service status in Ibrāhīmpatnam, Telangana

Problems in the last 24 hours in Ibrāhīmpatnam, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ibrāhīmpatnam, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amalendu Pandit (@AmalenduPandit) reported 4 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Sanjay Debnath (@sanjaydebnath86) reported 4 minutes ago

  @ACTFibernet We r nt getting any hlp 4m ur technicns. Evn thy r nt bothring for cust pain. Hw we will continue office without intrnt access? It is hppning evry couple of days but no permnt solns provided yet. Intead of drgging d issue. Ur technicns r also g8 they r alwys giving new reasns.

• 
  Kiran Kumar Pavuluri (@pvrkiran) reported 4 minutes ago

  Finally, Trying to downgrade the plan after not getting the netflix service from #ActFibernet @ACTFibernetHYD @ACTFibernet Called so many times but no use ... I will never take the bundle package from Act again... FYI

• 
  Pradeep Raj (@deepu67) reported 5 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Irshad (@irshu2) reported 6 minutes ago

  @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 8 minutes ago

  If it's not resolved, please cancel my plan . I ll go ahead with other fiber net @ACTFibernet

• 
  Mahesh (@Mahesh_arepally) reported 8 minutes ago

  @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

• 
  Alagappan Subramania (@al250849) reported 10 minutes ago

  @ACTFibernet I need to have with engineer in your common network line also . I want to request him to realign the wire from box to our home !! Since it is in very low height lorry and van pass over will definitely hit . Hence requesting to share or tell him to call me asap please

• 
  Abhijit Pal (@Abhijit_Pal) reported 10 minutes ago

  @ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?

• 
  Aravind (@ar_avind) reported 12 minutes ago

  @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004