ACT outages and service status in Alwāl, Telangana

Problems in the last 24 hours in Alwāl, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alwāl, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abishek R Srikaanth (@abishekrsr) reported 2 minutes ago

  @ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.

• 
  Abhishek Kothari (@DatsAbk) reported 3 minutes ago

  @ACTFibernet Patience has a limit. Slow internet since 4 days now. The internet comes and goes. They keep saying they are replacing cable! But why should a consumer who has paid for it suffer?? Provide a compensation more than just downtime if you want the customer to stick to this

• 
  syed (@syedhussain75) reported 5 minutes ago

  @ACTFibernet Don’t you see that ETR is already crossed. Why you want me to check on app. Do u have any problem posting here? Are u scared of loosing new customers? Please i request don’t fall in this pathetic internet. Find some other company with good services.

• 
  karthikeyan (@karthiarjun) reported 7 minutes ago

  @RevanTalks @ACTFibernet For a office get 2 or more services from different vendor... There are devices to take all input from different data channels and provide uninterrupted network Coz no one is reliable ....

• 
  Sam (@samprettybasic) reported 9 minutes ago

  Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

• 
  Rahul Panda (@rahuulpanda) reported 11 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 11 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Suman Kumar (@sumanpsk) reported 15 minutes ago

  @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

• 
  Gnaneswar Rao (@rao_gnaneswar) reported 18 minutes ago

  Unacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. ​Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport

• 
  Surajit Mitra (@Surajit14) reported 30 minutes ago

  @ACTFibernet I am seriously concerned, you guys are not able to solve my issues. This is the 7th ticket raised - Your ACT Fibernet Ticket no: SR11081783123644 has been registered. Our team will ensure fastest possible action #BadService