ACT outages and service status in Alwāl, Telangana

Problems in the last 24 hours in Alwāl, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alwāl, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harshith pspk (@harshitpspk04) reported 6 minutes ago

  @ACTFibernet my wifi is not working since yesterday evening I raised a complaint but there is no response

• 
  Atul Kumar Dugar (@Atul_2206) reported 14 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Kishore (@Kishore2508) reported 17 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

• 
  Pushpa (@PushpaMuthyam) reported 17 minutes ago

  1/ @ACTFibernet I've spent 45 days trying to close my account 101799520914. The router has now been collected. The ONLY thing left is my refund of ₹6,614 — and it still hasn't been paid. Every customer care is hanging up the call in between. @ConsumerFF

• 
  Nilesh Patel (@NileshP28391464) reported 17 minutes ago

  @ACTFibernet Why did you send a message saying the problem was resolved when it actually wasn't?

• 
  Aashique S (@aashique_s) reported 19 minutes ago

  @ACTFibernet 4 days with no internet and ZERO response from support. I work from home - I’ve been paying for a co-working space just to attend meetings. And your fix so far? Response from your field engineers: “We’ll come today.” Then tomorrow. Then the day after 👎❌

• 
  ponrajkumar (@ponzvetri) reported 24 minutes ago

  @ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?

• 
  SYED SALMAN (@salmantheboxing) reported 25 minutes ago

  "It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812

• 
  Rajah Ganesh G S (@gsrajah9410) reported 29 minutes ago

  @ACTFibernet @ACTFibernetHYD Hello, internet is down for more than 12 hours and there has not been a single follow up call from your technical team yet. Worst service. Multiple persons who have act in our apartment are impacted #actfibernet Ticket ID: SR10180697030504

• 
  shambhu (@shambushandilya) reported 32 minutes ago

  @ACTFibernet @ACTFibernetHYD @FiberAct Today is the 6th day, 4 support tickets and many sorries and apologies but the internet still does not work.!