ACT outages and service status in Alwāl, Telangana

Problems in the last 24 hours in Alwāl, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alwāl, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rahul Duraipandian (@sailorahul) reported 3 minutes ago

  @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

• 
  Aspire@live life kingsize (@UD95131533) reported 6 minutes ago

  @ACTFibernet Mymonthly electricity bill waiver of ₹100 was supposed to be processed. Your customer care informed me that it would be resolved within 24–48 hours, but it is still pending. Kindly look into this and resolve it at the earliest. Acc no 101004710659 #ElectricityBill

• 
  Maniveer Baradi (@ManiveerBaradi) reported 11 minutes ago

  @ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)

• 
  Pradeep Kumar Sahu (@Pradeep64662977) reported 17 minutes ago

  @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

• 
  Suraj Lohani 🇮🇳 (@lohani_suraj) reported 21 minutes ago

  @FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet

• 
  Aman Kumar 🇮🇳🌿 (@amankumar43r) reported 22 minutes ago

  @ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad

• 
  Maniveer Baradi (@ManiveerBaradi) reported 22 minutes ago

  Hey @ACTFibernet — I need your team to read this. A serious complaint about your Hyderabad operations. 🧵 (1/7)

• 
  Sarat Raj (@SaratDasari) reported 25 minutes ago

  @ACTFibernet worst service standards. Complained fr a small internet connectivity issue and even after 16 hours no one came. Is the entire city has only one technician? And ivr call centre is the worst and disastrous system. No way you people were customer service oriented

• 
  Haiku (@riceofsushi) reported 26 minutes ago

  Update. Some technician from ACT installed the fiber. After about 10-15 mins, the internet stopped working. Raised a service ticket and waiting since forever. @ACTFibernet

• 
  Vivek kumar (@Vivek_vikki9) reported 26 minutes ago

  @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.