ACT outages and service status in Alwāl, Telangana

Problems in the last 24 hours in Alwāl, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Alwāl, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsha Kollipara (@kharsha36) reported 19 seconds ago

  @ACTFibernet Internet is not working since this morning dated June 13th near HMT Colony Miyapur, not able to reach customer care and your website is also not reachable. Requesting to resolve this issue.

• 
  Sachin Jain (@jainsachin1201) reported 3 minutes ago

  I get call from act and when i pick, it gets disconnected instantly. Team keeps closing the issue like this is account team issue or service team issue or we will change router. 15days passed in june and not able to use net properly. @ACTFibernet @jagograhakjago @consumerforum_

• 
  Tushar (@Qtiyapaa) reported 13 minutes ago

  @ACTFibernet I am facing continuous internet issues since many days. I have raised SR10280632329814 but no action has been taken. System is not allowing me to open new ticket. Customer care is non responsive and giving vague responses. Please check.

• 
  shree sen (@shreesen69) reported 13 minutes ago

  @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

• 
  Preetham Deshpande (@preethamdesh) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD this is the worst net I have ever seen snce 2 days u have not solved theissue ...it's almost 2days iam not getting net ..4 complaints Cs saying wait wait wait..guys be alert before taking @ACTFibernet , CS don't even know when it will be solved

• 
  Rahul Agarwal (@Vakil__Saab) reported 17 minutes ago

  @ACTFibernet Your app is supershit. No way to contact customer support. Just random AI bullshit. Either contact or Cancel the current plan.

• 
  ismail baumran (@ismailbinomer) reported 17 minutes ago

  @ACTFibernet No one contacted me and I still don’t have Internet the issue continued to 3rd day.

• 
  Nilesh Patel (@NileshP28391464) reported 18 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 20 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  Vignesh (@vignessshhhh) reported 21 minutes ago

  @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.