ACT outages and service status in Surāram, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Surāram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Surāram, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajat Hegde (@rajat_hegde) reported@ACTFibernet Internet is not working since yesterday. We are unable to work from home. Never faced such delay in resolution with Airtel in my parent's home. I think it is time to switch. SR10280063009274
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Haiku (@riceofsushi) reported@ACTFibernet Emailed your helpdesk yesterday, emailed your nodal officer today, tweeted yesterday, talked to 4 different customer care executives thus far, called your Sales executive Navya more than 10 times. What more should we do? #ACTfiber #ACTfibernet #Bangalore
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Rishi Marwah (@r_marwah1993) reported@ACTFibernet Hi, my internet has stopped working right when i was doing something critical. SR10180119284154 is raised but no one is responding on the customer care number to expedite the fix
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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Piyush Bohra (@piyushbohra) reported@ACTFibernet it's been 3days and I'm still waiting for your team to resolve my internet issue. I need your team action this asap.
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MayaRao (@MayaRao) reported@methalafan @ACTFibernet @ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Manish Kutagal (@manishkutagal) reported@ACTFibernet I have raised this ticket SR10280042672874 for Internet not working yesterday. It’s been more than a day and no one has bothered to contact me. Tired of contacting customer care. ETA keeps changing every few hours. Provide me the exact time you will be able to fix it
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet ETA please? Almost 24 hours have passed post sending you folks a tweet and more than 15 days have passed waiting for resolution! Also; tried calling your area TL (Nallagandla); he doesn’t seem to respond or neither call back. What are you folks up to?
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Arun Bhola (@arunbhola1993) reportedI am not receiving internet from the last 24 hours and engineer is not working, I have not received any call for resolution. I made a call at office, worker says it will be fixed but when don't know. This is ticket no SR1180093955874 @ACTFibernet pls resolve ASAP.