ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balaji Govindaswamy (@BalajiGovindas7) reported 3 minutes ago

  @ACTFibernet This is the response. Asking to wait for another 2 day.poor support team..Your Service request SR10380219261938 is expected to be resolved by 12-May between 13:00 to 16:00.

• 
  Maybe Yoda (@yoda_maybe) reported 4 minutes ago

  @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

• 
  Rishi Marwah (@r_marwah1993) reported 6 minutes ago

  @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

• 
  iAnamika (@iAnamika_vibes) reported 7 minutes ago

  @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

• 
  г𝐀ןέＳ𝐇🦋 (@raj5251) reported 12 minutes ago

  Paid for a mesh plan expecting better connectivity, but it’s been a nightmare. 2 engineers visited, no resolution, one promised a router replacement and vanished. No response, no fix. This is unacceptable. SR10280050779324 @ACTFibernet

• 
  Sumit Prakash (@SumitPr72537166) reported 14 minutes ago

  Pathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India

• 
  Arocks Adi (@Arocks_Adi) reported 20 minutes ago

  @ACTFibernet 7 days without internet You guys should stop your service altogether A week of outage is seriously unacceptable. I am expecting extension of my plan duration or compensation for this as I still have a few months left Before i finally switch

• 
  kartik tanwar (@kartiktanw40482) reported 21 minutes ago

  @ACTFibernet In ACT app u kept on changing the ETA of solution but not getting the solution your app revised the time 3 times already

• 
  Kranthireddy Madapa (@KranthiR0122) reported 23 minutes ago

  @ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.

• 
  B Srinivas Rao (@raobs166) reported 24 minutes ago

  @IamAnumodh @ACTFibernet My firestick is pending for more than 36 days....false promises never I will recommend ACT for sure....I am a customer for more than a decade