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ACT outages and service status in Surāram, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Surāram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at ACT

ACT is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kaundinya5
    achal (@kaundinya5) reported

    @ACTFibernet your service sucks to an extent I can't even try to describe. 2 days and counting with no internet or update on what the status of the fix is. Your customer care sucks and cannot provide any solutions. Your app sucks it doesn't connect me to anyone useful. Eat shi

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet No connection since 29th April. WFH is getting disrupted. No one picks up phone. Everyday we get a message the issue will be solved next day by 9pm and it does not happen.

  • vinothz1
    vinothz1 (@vinothz1) reported

    @ACTFibernet i took connection apr 29. Till now they connection is down. They closing the ticket without rectifying issue. Customer care executive answering with attitude. This is the worst experience i am facing with Internet provider. SR10380047971474. None contacted me tillnow

  • dineshdupati
    DDR (@dineshdupati) reported

    @ACTFibernet kindly address SR10280093860874 asap since there’s no internet from today morning, technicians are not responding. Worst experience with ACT always.

  • Broufus
    Broufus (@Broufus) reported

    In Bangalore @ACTFibernet has stopped providing internet service since the storm nearly a week ago. They don't answer phone calls nor do they respond to service requests. Payments are made once a year, so they collect all the money and disappear like frauds.

  • Varun_Devil28
    Varun Manchanda (@Varun_Devil28) reported

    @ACTFibernet Hi @ACTFibernet so engineer is now came to my home. So for now I don’t want to cancel my plan, I’ll take my case back.

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet ETA please? Almost 24 hours have passed post sending you folks a tweet and more than 15 days have passed waiting for resolution! Also; tried calling your area TL (Nallagandla); he doesn’t seem to respond or neither call back. What are you folks up to?

  • DarshanGH183622
    Darshan G H (@DarshanGH183622) reported

    @ACTFibernet I'm hearing this since yesterday. My entire weekend was ruined thanks to you guys. I had to recharge my mobile plan for my work. Extra cost and no solution in hand.

  • abdooo186
    Abdul Rehman Mohammed (@abdooo186) reported

    @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet you'll keep on changing the resolution time. This is one of the worst services. In the 10 day gap there are 2 service disruptions of more than 24 hours. Faster service. FYI I will not renew further and will end the services by July 2026 as mine is a quarterly plan.