ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sri vatsav (@SrivatsavGorthi) reported 27 seconds ago

  @ACTFibernet What is the latest resolution here?

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 3 minutes ago

  @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't

• 
  S S Chandran (@SSChandran82) reported 3 minutes ago

  @ACTFibernet My ACT Fibernet internet is not working, and I have already opened ticket SR10381413634864. We have been experiencing frequent service disruptions lately and receiving inadequate support. Please resolve this issue immediately.

• 
  Shubham Jha 𝕏 (@just_shubh) reported 4 minutes ago

  @ACTFibernet Ticket id : SR11081425338694 . No updates , no replies . For 20+ hours the service is down . Can’t you interact with customers or update them. Your customer support gives no updates and no enginner has contacted me. What kind of service is this?

• 
  Ramu (@Ramu12463883) reported 4 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  BHAINA (@DeoBhaina) reported 15 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  KALPANA (@kmkalpana2000) reported 16 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  karthik alagan (@karthikalagan) reported 18 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  Rugved (@DavidRugved) reported 22 minutes ago

  @ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 24 minutes ago

  @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?