ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Subham Ashish (@subham133) reported 5 minutes ago

  @ACTFibernet You never update ETR And next check on my account evey month am raising minimum 2-3 ticket If you have stability issue let me know

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 5 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Pradeep Kumar Sahu (@Pradeep64662977) reported 5 minutes ago

  @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

• 
  iAnamika (@iAnamika_vibes) reported 8 minutes ago

  @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

• 
  Uncle Sam 786 (@CbhSam30259) reported 11 minutes ago

  1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.

• 
  jyotirmaya sharma (@jyotirmaya56051) reported 13 minutes ago

  @ACTFibernet The complaint ticket number is SR10180131447104.

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 15 minutes ago

  @ACTFibernet This ticket needs immediate attention for refund SR10180200565819. Cannot be cheating customer by charging for 500 mbps and providing only 100 mbps.

• 
  Santosh Kumar (@santoshone544) reported 21 minutes ago

  @ACTFibernet I got internet issue which took 2 weeks to fix so went for disconnect on April13th but still my amount is not refunded ?? It’s too horrible experience and I almost called 15 times to your customercare but no use. Can you fix this or should we reach consumer forum??

• 
  Poornima menon (@Poornimamenon10) reported 24 minutes ago

  @ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected

• 
  Naga Gowtham T (@NagaGowthamT) reported 24 minutes ago

  @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI