ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mahi (@jagdish_mahi) reported 8 minutes ago

  @ACTFibernet very poor service from your team. Yesterday, I applied for new connection. At the time of payment, your team committed that device will be installed on same day. Then later in evening, ACT person told me that device will be installed by today 1st half of day.

• 
  Hanu Rao (@HanuRaoG) reported 15 minutes ago

  @ACTFibernet Ticket no: SR10681098288604. Internet is not working from morning, Could you please assign this ticket to someone. No response from support team when I called them.

• 
  GS Viswanathan (@gs_viswanathan) reported 20 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Prafful (@prafful777) reported 21 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you

• 
  arabinda panda (@arabinda5064) reported 22 minutes ago

  @ACTFibernet Worst service ever. I recently moved to TNGO Colony, Hyderabad, and from the very first day my connection has been unreliable. The service has been pathetic. Since yesterday, my internet has been completely down, and despite raising multiple complaints,

• 
  LoneGoat (@BlueHawks110) reported 22 minutes ago

  Second 48-hour ACT Fibernet outage in less than 3 weeks. The same story again—repeated extensions of the resolution timeline,no response from customer support. Customers pay in advance for reliable service, not repeated disruptions and silence. @ACTFibernet #ACT @ACTFibernetHYD

• 
  Kiran Surya Nadella (@kiran_nadella) reported 23 minutes ago

  @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

• 
  kumar apratim (@apratim18) reported 24 minutes ago

  @ACTFibernet Thanks. The issue got resolved few hours back.

• 
  Anonymous (@AnotherGuyyyy) reported 26 minutes ago

  @ACTFibernet @ACTFibernetHYD Such a worst Broadband service in Kondapur, Hyderabad. The guy called Prem approached me to change the connectivity line and raised a shifting request on my behalf. Now they've disconnected my connection because I haven't payed the Shifting Charges.

• 
  aravindan (@rparavind22) reported 26 minutes ago

  @ACTFibernet My internet has been down for 48+ hours. Complaint #SR10381119090274 is still unresolved. No response from the assigned executive, unprofessional customer support, and no accountability. Why should I pay for a service that's not being provided? Resolve this immediate