ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sumit kumar (@Frxtrot007) reported 6 minutes ago

  @ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.

• 
  ramesh kumar mudiraj (@mudirajrk) reported 8 minutes ago

  @ACTFibernet From Hyderabad 101774296616 problem with Zee5 not working since a week. Umpteen times raised ticket & over mobile. But of no use. Please close our account and refund balance amount. As Reliance is offering for same amount with additional services.Worst of the Worst.

• 
  sujith kumar reddy g (@sujithkumar_g) reported 12 minutes ago

  @ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months

• 
  KD (@__KD43__) reported 12 minutes ago

  @ACTFibernet , you guys are the worst. I have raised disconnection request SR11080198534617 . It is closed and i have returned the wifi router as well but I am still getting daily calls to pay bill and re-enable the connection. KINDLY STOP CALLING ME AND CLOSE MY ACCOUNT.

• 
  anandvijayan (@anandvijayan) reported 14 minutes ago

  @ACTFibernet i renewed my connection for 6 months . Not able to access as it says password wrong . Really irritating time to change . Anand Vijayan 10567115 . I am 10 year old customer

• 
  Prajwal Suhas P 🇮🇳 (@prajwalps) reported 15 minutes ago

  Act Internet 🛜 is down from 5 hours in a Bangalore office. No support no service @ACTFibernet can you please arrange a call back? Digital India 🇮🇳

• 
  360 Degree India (@ThrowawayAug25) reported 15 minutes ago

  Dear @ACTFibernet 24 hours to fix an internet outage in Bangalore, the so-called Silicon City, is embarrassing. Shouldn’t the SLA be 6 hours or 12 hours at the max. Honestly you should learn from BESCOM on resolution timelines.

• 
  Balaji (@Balaji_Ambs) reported 15 minutes ago

  @ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting

• 
  Senthil Kumar (@senrobotics) reported 17 minutes ago

  @ACTFibernet There has been no response, and this is one of the worst services. Customer care informed me yesterday that they would resolve it within 2 hours, but it's almost two days with no resolution.

• 
  Sarat Raj (@SaratDasari) reported 19 minutes ago

  @ACTFibernet Hi, are you following weekly one no internet day or holiday? Why your services were interupptung every week pne day. And it is taking more than 12hrs to rectify everytime. Earlier it used to b less than 2hrs fr resolution.If this continues, you might lose ur custmrs