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ACT

ACT outages and service status in Surāram, Telangana

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Surāram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at ACT

ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • honestconsumer7
    Bharat Agarwal (@honestconsumer7) reported

    @ACTFibernet there was no follow up since morning, earlier when i had @airtelindia broadband they used to resolve issues within an hour.

  • PiyushIASMentor
    UPSC Mentor Piyush (@PiyushIASMentor) reported

    @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    "It is 11:20 AM now! Neither your field engineer has visited nor the router configuration is done. Still waiting for the Wi-Fi network to show up. Worst service ever on day 1! Fix this immediately @ACTFibernet !" SR10280750085812

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.

  • sagarchaubey07
    Sagar Chaubey 'Aazad' (@sagarchaubey07) reported

    @avdeshho59 @ACTFibernet @ACTFibernet I have raised a ticket to shift my connection with TICKET ID SR11080671198304 this issue was declared to be resolved by 14 June 2026 but till now nothing has been done I am working without internet since a week my ACT account number is 110777865246 please resolve

  • puttayya
    Puttayya Mathapati (@puttayya) reported

    @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

  • thechitranshsr
    Chitransh Srivastava (@thechitranshsr) reported

    @ACTFibernet Wtf is taking longer than expected. Give my money back or i will take police action you guys have a bunch fools in your team. My work is stuck and i should wait for resolution? I want my money back

  • Kishore2508
    Kishore (@Kishore2508) reported

    Your technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet SR10280654172624: You might as well escalate this to gods because this is hanging on prayers. Your customer care numbers are now auto disconnecting calls from my registered number but connect fine from another number. I am assuming this is your way of shooing me away