ACT Outage Report in Surāram, Nalgonda, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Surāram, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@student0904 @ACTFibernet I can't directly intervene with ACTFibernet, but tagging them publicly with your ticket numbers (SR10177207604134, SR10177345180175) increases visibility. Escalate via TRAI's portal or their customer care at 1800-123-2323, providing all details and timelines. If unresolved, file a formal complaint on the National Consumer Helpline for faster action. Hang in there!
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Chandan Singh
(@Chandan36049900) reported
> @ACTFibernet @ACTFibernetCare @ACTFibernet_Help Internet has been down for the last 5 hours — completely unacceptable service! User ID: 110775316268. Resolve this issue immediately. #ACTFibernet #InternetDown #PoorService
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Pranoy Pugalia
(@PranoyPugalia) reported
Hi @ACTFibernet, I had your connection for 3 months and requested disconnection multiple times whenever i got a call for renewal. I had already stopped using the service, but my ₹1000 refundable deposit hasn’t been returned yet. Please look into this and resolve.
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surendran
(@rgsurendrann) reported
@ACTFibernet I know the waiver has already been adjusted but my concern is that every month I have to email or call you about the same issue It’s really frustrating to repeat the whole story from the beginning every time and the customer care executives are giving very poor responses on calls
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Vikash Kumar
(@Vikashrohan7) reported
@ACTFibernet Internet suspended past 48 hrs case id 20251017560888 (A/c No:102772893126) purchased connection 15 days back with 3 month advance paid plan. Now asking for extra charges 500/- & suspended my a/c. No support from your team. this is causing inconvenience.
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Sudharsan Hari
(@sudharsanhari) reported
@Gauthamk228 @ACTFibernet Sorry I’ll never buy anything from RIL.
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IPC Media
(@MediaIpc) reported
Internet not working for 15 days, advance payment taken, zero response from @ACTFibernet. Where is the service? Service Request No. 10177466155064) #ACTFibernet #ConsumerComplaint
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Narasimha Raju
(@mvnraju_undi) reported
@ACTFibernet I stay in HYDERNAGAR, Hyderabad (Near Calvary Temple). Whenever Internet gets connected it is taking 2 days or 48 hours to resolve which is very bad service for an huge business like yours. Current open ticket is SR10177583180814
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Pradeep Sanjeev
(@PradeepKSanjeev) reported
@ACTFibernet No internet for last 6 hours. Your service request status shows that issue will be resolved by oct 17 9 PM. No confirmation yet.... are you planning to restore it today or after deepavali?
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Sudharsan Hari
(@sudharsanhari) reported
Does @ACTFibernet have an email id to sort billing related issues? Customer care is hopeless