ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  S S Chandran (@SSChandran82) reported 11 seconds ago

  @ACTFibernet My ACT Fibernet internet is not working, and I have already opened ticket SR10381413634864. We have been experiencing frequent service disruptions lately and receiving inadequate support. Please resolve this issue immediately.

• 
  srikanth rompally (@srikanthro38805) reported 2 minutes ago

  Your time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet

• 
  Avinash Shishoo (@laidback1954) reported 2 minutes ago

  @ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?

• 
  K (@Kritikaa014) reported 3 minutes ago

  @JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 9 minutes ago

  @ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works 😔

• 
  sreekanth_charan (@sreekanth0510) reported 10 minutes ago

  @ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum

• 
  Harry (@harrythemod) reported 11 minutes ago

  why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

• 
  SHASHWAT KUMAR (@shashwat__kumar) reported 15 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185

• 
  Pawan Kumar Ram (@pawan_wind17) reported 16 minutes ago

  @ACTFibernet Because of the extremely poor experience and the unprofessional handling of my request, I have asked for the cancellation of my new connection under Complaint No. SR10281329567325. Please confirm when I will receive a full refund of the amount I paid.

• 
  M4h1 (@s1ng4m) reported 17 minutes ago

  No internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet