ACT outages and service status in Surāram, Telangana

Problems in the last 24 hours in Surāram, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradee (@Pradee72078039) reported 1 minute ago

  @ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...

• 
  Arijit Majumdar (@Aar_i) reported 2 minutes ago

  @ACTFibernet Resolution TOOK OVER 50 HOURS! READ what is written. Dont blindly copy paste responses. @ACTFibernet really DOES NOT CARE AT ALL!

• 
  Ashish (@Humble_Monster) reported 4 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore

• 
  Sanjay Singh (@sanjayrathore36) reported 4 minutes ago

  @ACTFibernet Worst services in Lucknow .

• 
  Preeti Singh (@PreetiLata4) reported 5 minutes ago

  @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

• 
  Yogita Sharma (@YogitaS44968288) reported 13 minutes ago

  @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it

• 
  sri vatsav (@SrivatsavGorthi) reported 13 minutes ago

  Yet another issue. WiFi stays in red whenever there is a power cut and when it comes back. Manually have to remove the power cables from both the routers and reconnect them to fix it. Terrible experience yet again. Can you fix anything?? @ACTFibernetHYD @ACTFibernet

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 15 minutes ago

  @ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider

• 
  SY (@Beard__7) reported 16 minutes ago

  @ACTFibernet Please do this ASAP because my work suffers due to this problem.

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 16 minutes ago

  @JioCare Keep this reply yourself. Your customer service is good for nothing. It has been 60+ hours of service outage in my home. I got enough experience with your useless fiber connection. I'm switching to @ACTFibernet. @JioCare Ask your people to collect the useless router from my home.