ACT outages and service status in Surāram, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Surāram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Surāram, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Surāram, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Khirod Dora (@khirod_prof) reported@ACTFibernet my internet not working after taking a new connection post 1 hour....is this kind of service ...my account no 101662082753.
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Ami (@ammitas12) reported@ACTFibernet Why is ur sales team 24/7 available to make endless promises before payment, but 0/7 available after? This bait-and-switch is unprofessional. Sold false commitments to close the deal, now unmet promises & zero response from the rep. Fix this culture. #ACTFibernet
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??
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Arsk Ken (@Arbazkh97728623) reported@GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.
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Srinivas Rayabandi🇮🇳 (@DrSriLata) reportedHey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail
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v bhavana (@vbhavana8123) reported@ACTFibernet Your time lines are poor
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Swagz (@lovelyghosh53) reported@ACTFibernetHYD @ACTFibernet what’s wrong with your Hyderabad service? Facing internet blackout second time in one month. Customer care is worthless. No way to prioritise resolution. It takes 24 hours. Are we living in stone age? Or you are asking to switch to JioFibre or Airtel?
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Prathmesh Surve (@pra17th04am) reported@ACTFibernetHYD @ACTFibernet @ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30 PM the same day. It was then pushed to today 10 AM, now it’s 1:30 PM and still not resolved. I frequently face the same problem always please look into it
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Prathmesh Surve (@pra17th04am) reported@ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30PM the same day. It was then pushed to today 10AM, still not resolved. Support is now saying it will be resolved by 9 PM @ACTFibernetHYD
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.