ACT Outage Report in Arail, Basti, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Arail, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Arail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at ACT
ACT is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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thevvr
(@thevvr_) reported
@ACTFibernet Your sales team promised next-day installation, but after payment the technician said there is no router box nearby. Now refund will take 7 days and customer care is not responding properly. If this is not fixed today, I will file a case on the Consumer Portal
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MoMo
(@are_bhai_bhai) reported
@ACTFibernet Not resolved yet facing the same problem
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Rohit Chauhan
(@RohitChauhan307) reported
@ACTFibernet @ACTFibernet Thanks for the update. But it’s been over 24 hours and there’s still no resolution or callback. Please treat this as urgent and share a clear timeline. Ticket: SR11077716689930
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Abhishek Sachinist
(@Abhi17_P) reported
@ACTFibernet I have still not received any update. I am contacting other service providers for installation. Thanks for your worst customer response and worst product service
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JAI PRAKASH
(@jaiprakash6850) reported
@ACTFibernet No update yet since I raised the complaint. Called customer care twice — first they said the issue is in the outdoor box, then said it’s with the main power point. The light on the box keeps blinking. You assured resolution by 9 PM; let’s see. If not fixed, I’ll switch services.
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Pradeep Kamadana
(@Pradeep_6869) reported
@ACTFibernet #Actfibernet I raised a ticket SR10177775525774 for slow speed. I was told by the technician that the issue will be resolved by tuesday & closed the ticket without my consent. It wasn't resolved till now. Please reopen this ticket & keep it open till this is fixed.
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Barjinder Singh
(@bsinghmakkar) reported
@ACTFibernet Possibly the worst company to deal with. The cs team doesnt know how to speak, technicians do not know how to install and company doesnt know to honor their timelines. Please help with cancelling and refund, cant take this anymore! Ticket no: SR10277804757434
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maxprince
(@svkadigari) reported
@ACTFibernet Still my issue is not fixed and no response from your team till now. When will this be fixed? What's status update of my ticket ID:SR10177811285444
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Alina Banerjee | ಅಲಿನಾ বৈনর্জি
(@interregnumish) reported
@ACTFibernet Your service has always been very good and without problems in Bengaluru but the quality is Chennai is so poor. There has been an outage almost every week since early October and the ticket doesn’t get picked up until the next day.
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Gaurav Basu
(@acid_toad_art) reported
@ACTFibernet Reviving this thread bec there has been no response to the DMs since today morning. Need an ETA on the progress. In the DMs it's been mentioned that I will be receiving an update on the app but unfortunately there's been no update yet. Requesting a speedier resolution