ACT outages and service status in Arail, Uttar Pradesh

Problems in the last 24 hours in Arail, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Arail, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HAMZA EQUBAL (@EqubalHamza) reported 5 minutes ago

  Everyone Please disconnect your connection with @ACTFibernet. They never help. If you trust @ACTFibernet, you could lose your job. I went through this myself after I disconnected my connection.

• 
  Balaji Govindaswamy (@BalajiGovindas7) reported 11 minutes ago

  @ACTFibernet This is the response. Asking to wait for another 2 day.poor support team..Your Service request SR10380219261938 is expected to be resolved by 12-May between 13:00 to 16:00.

• 
  rajusekh (@U1Raju) reported 13 minutes ago

  @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336 - Since day 1 of installation, I keep raising tickets that doesn’t give me a permanent resolution yet. Extremely disappointing to see there has been no callback/ proper customer care assistance being provided yet. (2/2)

• 
  Santosh Kumar (@santoshone544) reported 18 minutes ago

  @ACTFibernet where is the solution??

• 
  Mohd Raza (@Mohdraza_) reported 20 minutes ago

  @ACTFibernet @ACTFibernetHYD What kind of service do you provide this is 4 times in two weeks I'm facing an internet issue and your support is a waste of time. I've already paid for 3 months and your internet disruption wasted 4 days of internet that you'll not extend. Unworthy

• 
  Amit Kumar (@satyiki90) reported 22 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

• 
  Uncle Sam 786 (@CbhSam30259) reported 26 minutes ago

  @ACTFibernet DIDNT GET A SINGLE EMAIL. @ACTFibernet @ACTFibernetCare FRAUD & HARASSMENT. Ticket SR10780246951897 closed fraudulently without resolution. Your staff incessantly spam-called me, worsening my health as a patient, and blatantly lied to cover it up. Detailed DM sent.

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 27 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  akshath.k.r (@akshathkr) reported 27 minutes ago

  @ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in thisonth. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.

• 
  JSM.Nadhan👨‍💻🥸 (@JSMNadhan07) reported 32 minutes ago

  Worst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!