ACT outages and service status in Arail, Uttar Pradesh

Problems in the last 24 hours in Arail, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Arail, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sampath PSPK (@SampathPSPK_) reported 6 minutes ago

  @ACTFibernet I don't want your worst service. Cancel and refund the amount now. It's very disgusting. How much should we wait? You guys promised that installation will be done Yesterday only. You still replying which Is useless. Just tell me will it be done or not ? Or cancel it and refund.

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 7 minutes ago

  If it's not resolved, please cancel my plan . I ll go ahead with other fiber net @ACTFibernet

• 
  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 11 minutes ago

  @ACTFibernet It’s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?

• 
  shambhu (@shambushandilya) reported 16 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Prakash (@prakashloyaji) reported 19 minutes ago

  @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

• 
  Prajwal P (@theprajwalp3722) reported 19 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Kavita K (@DrKavitaKV) reported 20 minutes ago

  On 13 july 2026 my @ACTFibernet stopped working, raised a ticket on app, said will get done on 14 eve, my payment was up, called them to extend date, they said cannot but will adjust for not working days, after ticket closes new charges will get updated then u pay, fine, tq

• 
  Yuvaraja (@Yuvanames) reported 28 minutes ago

  @ACTFibernet Based on my experience, I cannot recommend ACT Fibernet to anyone. If this is how they treat customers who have already paid for their service, think twice before choosing ACT. I hope no one else has to go through such an experience. #ACTFibernet #PoorCustomerService #Broadband

• 
  Irshad (@irshu2) reported 30 minutes ago

  @ACTFibernet Reached out to @ACTFibernet via LinkedIn, email, tried reaching on customer care numbers, no luck.

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 34 minutes ago

  SR10381257301624 one more time. New week new issue new ticket. @ACTFibernet