ACT outages and service status in Arail, Uttar Pradesh

Problems in the last 24 hours in Arail, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Arail, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  huh! is it me (@Avinash_ganapa) reported 6 minutes ago

  @ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?

• 
  Mrinal Pandey (@Miru6695) reported 12 minutes ago

  @ACTFibernet Hi @ACTFibernet it is working now but pls explain to me how will I be able to work if I have night shifts on 1st sometime. How do postpaid bills get generated without interrupting service? I understand not being able to login but why service will not be available, I want to know

• 
  Atharva Pandey (@Atharva93602372) reported 15 minutes ago

  1) Dear @ACTFibernet, My internet has been down since yesterday afternoon. I registered a complaint through your app immediately, but after generating a ticket there has been no update, no resolution, and no communication from your team. It's been over 24 hours without service.

• 
  Srinivas Konduru (@srinikonduru) reported 20 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Valar Morghulis (@Engineer_Libran) reported 22 minutes ago

  Dear @ACTFibernet @ACTFibernetHYD Your team has been unable to install Wifi for the past 4-5days. When we call a technician, they don't receive calls. Is this how you serve your customers even after paying in advance? Work order: WO101804576428 Such a distressed slow Service 👎🏻

• 
  Ruchi Thakur (@ruchithakur03) reported 26 minutes ago

  @ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!

• 
  Raghava (@Gokusux) reported 31 minutes ago

  @ACTFibernet Hey, its been 4 hrs, no resolution so far, really feel like changing internet coz of these delays. Very bad experience Ticket : SR10280508822924

• 
  Ankit Rawal (@ankitrawal5454) reported 32 minutes ago

  "It's been almost 36 hours, and the issue is still unresolved. The network is completely down. Please fix it as soon as possible." @ACTFibernet

• 
  Rajenderreddy (@rajender4reddy) reported 32 minutes ago

  Since 28th, you have been postponing the resolution every day. Today again 1 PM, and now postponed to 6:30 PM. What is your team doing?Resolve it immediately or disconnect the service and refund the money idiots If you are not capable of managing the shutdown idiots @ACTFibernet

• 
  Metatranze (@katentyran) reported 39 minutes ago

  @ACTFibernet I'm unable to change my plan. The portal keeps pushing me back to the home screen and asks me to log in again and again in a loop. Please check and fix!