ACT outages and service status in Arail, Uttar Pradesh

Problems in the last 24 hours in Arail, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Arail, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sri vatsav (@SrivatsavGorthi) reported 5 minutes ago

  @ACTFibernet I need a resolution here. I upgraded paing extra, looaing my benefits of one free additional month of WiFi and despite that you are asking me to get this installed. What are you doing?

• 
  KALPANA (@kmkalpana2000) reported 5 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  FinProfz (@Finprofz) reported 5 minutes ago

  @ACTFibernet internet down since morning.

• 
  siddu (@siddu_lucky) reported 10 minutes ago

  Hi Team, I have been facing significant signal problem with ACT internet since few months just when I decided to discontinue ACT subscription I came across your promotion campaign of smart wifi and I then raised a request for mesh router. @ACTFibernet

• 
  jayashree lakshmanan (@JLakshmanan) reported 10 minutes ago

  @ACTFibernet no internet dunce 6 hours. Unable to contact you in your app. Register this complaint and do the needful. 9445125725

• 
  Sanjay Singh (@sanjayrathore36) reported 12 minutes ago

  @ACTFibernet @Venk_SA Worst services in Lucknow .

• 
  Sahil (@being_sahil07) reported 22 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  sreekanth_charan (@sreekanth0510) reported 22 minutes ago

  @ACTFibernet @ACTFibernetHYD i never expected this from guys, i have connectivity issue today early morning and till now the issue is not yet resolved and technician did even care to call me such worst service u have

• 
  Avinash Meka (@MekaAvinash) reported 23 minutes ago

  @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

• 
  Dinesh (@dineshrtvt) reported 24 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754