ACT outages and service status in Gollamūdi, Andhra Pradesh

Problems in the last 24 hours in Gollamūdi, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gollamūdi, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shreyansh (@sahushreyansh) reported 2 minutes ago

  Looks like @ACTFibernet is facing outage all over?

• 
  Praveen (@praveen0601) reported 4 minutes ago

  @ACTFibernet The service person came directly and told me it will be fixed within the next 10 mins yesterday evening and post which he ignored all my calls and still not fixed.. Lost my 2 days pay as I'm working from home. Thanks ACT

• 
  Varun 🇮🇳 (@krishsthoughts) reported 7 minutes ago

  @ACTFibernet Pathetic service. Always issue with my internet. I am facing issue with the connection since yesterday and also raised a complaint before 6:30 but no one responded and it’s been more than 12 hours and still no response. I can’t even connect to customer support.

• 
  Sriku P (@SrikuP93) reported 7 minutes ago

  @ACTFibernet @GandlaRohit1239 @ACTFibernet PLEASE RESOLVE AND RESTORE INTERNET CONNECTION BEFORE EVENING...TICKET NO - SR10180984540284 #pathetic customer service AS ALWAYS!

• 
  Sriram (@agenticposts) reported 10 minutes ago

  Had the same with @ACTFibernet . 7 years of loyalty, until a customer care said "you can disconnect if you have problem". Now using Hathway without issues. Customer care is always the problem in any field.

• 
  Uday M (@muvr) reported 19 minutes ago

  I have raised a complaint that my Internet is not working on 30/6 with the Service Request SR10180954236174. The issue is still not resolved. Worst Customer Service. @ACTFibernet @ACTFibernetHYD @FiberAct

• 
  Manirajan S Kannan (@ManirajanKannan) reported 20 minutes ago

  @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too

• 
  Javid (@zaveedN) reported 21 minutes ago

  @ACTFibernet no internet from the past 48 hrs ? No resolution ? When is it going to be resolved? Ticket resolution time keeps changing and your customer service is worst than a robot answering questions.

• 
  pramodhvittal (@pramodhvittal) reported 23 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Random Opinion 🇮🇳 (@Random_Raay24) reported 27 minutes ago

  @jagograhakjago pls take action against this #ActFibernet 🙏🏻 , no service since past 12 days, giving the same excuse everyday. No proper accountability and customer service here.