ACT outages and service status in Gollamūdi, Andhra Pradesh

Problems in the last 24 hours in Gollamūdi, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gollamūdi, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aashique S (@aashique_s) reported 4 minutes ago

  @ACTFibernet Day 4. No internet. Support never responded - I had to dig up old engineer contacts myself for answers. Their answer: We”ll come today, then tomorrow, then the day after 👎 Been at a co-working space since Thursday. Unacceptable. Fix this.

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 8 minutes ago

  @ACTFibernet subscribers moving out to other service providers; will we start seeing a negative growth; @TAAssociates @TNorth

• 
  Ashish Dhaniwala (@thenameashish) reported 10 minutes ago

  @ACTFibernet I have raised a request to shift my wifi box to our newly constructed building but none of your tenchinicans seem to bother to come. My previous SR was also closed promising me that they would shift the box. I have raised an SR again - SR10180632693894 Kindly Help

• 
  Nation1st (@UrsVz7) reported 14 minutes ago

  @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

• 
  Puttayya Mathapati (@puttayya) reported 15 minutes ago

  @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 19 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  rahul thakur (@rahulthakur000) reported 19 minutes ago

  @ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication

• 
  ismail baumran (@ismailbinomer) reported 20 minutes ago

  @ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.

• 
  Sairam Veera (@saiveera8) reported 21 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days passed No Refund yet. @jagograhakjago

• 
  ismail baumran (@ismailbinomer) reported 23 minutes ago

  @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?