ACT outages and service status in Poranki, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Poranki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Poranki, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poranki, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Internet | 1 month ago |
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Vijayawada
|
Internet | 2 months ago |
Community Discussion
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ACT Issues Reports Near Poranki, Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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anvesh gummadi (@anveshgumadi123) reported from Vijayawada, Andhra Pradesh@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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dr.kishore k (@ayan_sree) reported from Vijayawada, Andhra Pradesh@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshThis is terrible, isn't it? @ACTFibernet
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Waseem Akram (@Ewasimakram) reported from Vijayawada, Andhra PradeshBad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra PradeshDear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshYour ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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bapi (@bapi24) reported from Vijayawada, Andhra Pradesh@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
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Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, Andhra Pradesh@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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LoneGoat (@BlueHawks110) reported@ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.
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Nation1st (@UrsVz7) reported@ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.
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Rithin Sanjay (@rithinsanjay15) reportedMy internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet
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daya Kar (@dayaKar63618594) reported@ACTFibernet Is there any wiring charges ? I paid 500 I am your customer for more than 10 years I am not going to renew subscription ! Better to stay away from ACT
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?
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Tushar Agarwal (@TusharAgar4860) reportedHi @ACTFibernet again started facing issues within a month. Will I get refund now. Out of 3 months paid atleast, 5 days internet did now worked in first 1.5 month
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Akhil Malik (@akhilm946) reported@ACTFibernet SR10280654172624: You might as well escalate this to gods because this is hanging on prayers. Your customer care numbers are now auto disconnecting calls from my registered number but connect fine from another number. I am assuming this is your way of shooing me away
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Nation1st (@UrsVz7) reported@ACTFibernet @forum_consumer kindly help me in this regard it has been more than 48hrs issue not resolved n no proper update and their executives don't have any contact of regional manager or any person.
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rahul thakur (@rahulthakur000) reported@ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication
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Manish Sharma (@manntwts) reported@ACTFibernet It is not resolved. I am still facing this issue.