ACT outages and service status in Poranki, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Poranki, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Poranki, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Poranki, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Internet | 11 days ago |
|
Vijayawada
|
Internet | 9 months ago |
Community Discussion
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ACT Issues Reports Near Poranki, Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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bapi (@bapi24) reported from Vijayawada, Andhra Pradesh@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Peter Griffin fan (@NTR030) reported from Vijayawada, Andhra Pradesh@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, Andhra Pradesh@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshYour ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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Blazewadian 🔥 (@mohan0784) reported from Vijayawada, Andhra Pradesh@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshThis is terrible, isn't it? @ACTFibernet
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dr.kishore k (@ayan_sree) reported from Vijayawada, Andhra Pradesh@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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अंकुर (@bitsbeatsbreath) reported@ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.
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Anirudh (@IamRamAnirudh) reported@ACTFibernet @ACTFibernetHYD Please address the internet connection issue. Please address this issue ASAP. Account No. 101010515407 SR# SR10180270027074
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ramkumar (@ramkumardoss271) reported@ACTFibernet Your Service request SR10380230440034 still no one is contacted from Act service
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Balaji (@BalajiSpectat) reported@ACTFibernet Simply seeing ETR in app and changing automatically without any proper status doesnt make any sense. Is it maintainence? Line issues? I need proper update so that I plan and look for alternatives to manage. Expecting proactive customer service communication. #frustatingACT
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Sendil Gopal (@SendilGopal) reported@ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.
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shuvam agarwal (@agarwal_shuvam) reported@ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet your services are too worst. Experience a lot of issues and no one from your end is responding.Please focus on customer service rather than focusing on new customers #actfiberworst
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dheeraj aithal (@dheerajaith) reported@ACTFibernet And then it is down again!
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HAMZA EQUBAL (@EqubalHamza) reported@TheAyushSomani @ACTFibernet Very worst services no one can take responsibility for any i have sent 5 -6 emails and wrote on twitter nothing effect then.
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet @ACTFibernetHYD hello fraud network service provider, how many still I need to wait for the refund. It's been 20days from the cancellation of my service, but till now no one collected the wifi router. Such a shameless service provider and fraudsters working in it