ACT Outage Report in Poranki, Krishna, Andhra Pradesh

Problems in the last 24 hours in Poranki, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports Near Poranki, Andhra Pradesh

Latest outage, problems and issue reports in Poranki and nearby locations:

• 
  manojkumar (@gmkumar08) reported 1 minute ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

• 
  Naveen Rao (@naveenraoJSP) reported 2 minutes ago from Mangalagiri, Andhra Pradesh

  Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

• 
  LSP (@LspIndra) reported 3 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network

• 
  Maverick (@b33k33p3r_Z) reported 4 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

• 
  Vinil Kumar (@liniv) reported 6 minutes ago from Vijayawada, Andhra Pradesh

  This is terrible, isn't it? @ACTFibernet

• 
  LSP (@LspIndra) reported 6 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

• 
  Vinil Kumar (@liniv) reported 10 minutes ago from Vijayawada, Andhra Pradesh

  Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

• 
  Harsha Hunk (@HARSHAHUNK) reported 11 minutes ago from Vijayawada, Andhra Pradesh

  Goddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.

• 
  KRAPA SAI PRAVEEN (@krapasaipraveen) reported 14 minutes ago from Vijayawada, Andhra Pradesh

  Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

• 
  fayazfurious (@furious459) reported 17 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

• 
  Saleem Dudekula (@saleemcena) reported 18 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

• 
  fayazfurious (@furious459) reported 21 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

• 
  Peter Griffin fan (@NTR030) reported 23 minutes ago from Vijayawada, Andhra Pradesh

  @TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg

• 
  vinay kolusu (@vinaykolusu) reported 25 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

• 
  dr.kishore k (@ayan_sree) reported 31 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

• 
  vinay kolusu (@vinaykolusu) reported 35 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

• 
  Maverick (@b33k33p3r_Z) reported 43 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

• 
  bapi (@bapi24) reported 48 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

• 
  👑 (@Chaitu7589) reported 54 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

• 
  manojkumar (@gmkumar08) reported 59 minutes ago from Vijayawada, Andhra Pradesh

  @ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikash Kumar Yadav (@VK_Yadav28) reported 7 minutes ago

  @ACTFibernet Guys, I have raised a ticket and there is noone who can help me. I have been calling all the numbers. Noone of the numbers work. I am now planning to disconnect the connection and also tell the same to everyone in my society. My ACT Fibernet Request SR10351049493350

• 
  Priya (@Priya_ihtapirT) reported 9 minutes ago

  @ACTFibernet Oh please why have you raised the same service request agn for third time. the ACT connection in my locality is not permitted. I do not need connection, i need refund. Your system/processes are way too dense!

• 
  Joel (@Joel_singh) reported 9 minutes ago

  @ACTFibernet i think i should discontinue using your network, i am fedup now, internet has stopped working again nd hve no place to escalate as your customer care is of no use.

• 
  karthik.g (@karthik86422969) reported 10 minutes ago

  @ACTFibernet The product is excellent, but the customer service is very poor and rude. I am very upset with the service provided.Especially with the technical online assistance received from the person karthikeyan. Where he attends and does not speak or cuts the call.

• 
  NaiduNallari (@NallariNaidu) reported 13 minutes ago

  @ACTFibernet.. No net today, second time failed ACT FIBER NET SERVICE. Why this bullshit speed n failed network.. Respond asap

• 
  Arun (@Arun_mohankumar) reported 14 minutes ago

  @ACTFibernet Could you tell me where the policy says that customer credit will not be given back instead it will be in your account

• 
  Zabi (@Zabiullabaig1) reported 17 minutes ago

  @ACTFibernet Can you tell me what happend to my previous complaint where I raised issue of your power device isn't working?? Also, why does your customer care team closes ticket without resolution?? From Morning I have reopened my ticket 15 times..this is crazy..

• 
  Chinni jay (@chinninag) reported 17 minutes ago

  @ACTFibernet I'm not getting internet from past 2 days and complaint SR10151029445012 raised for the same. Still issue is not resolved, and if I call customer care, they are saying call is connected to Chennai branch and they can't help me to provide details. Wfh is impacting

• 
  Samrudh (@samjag123) reported 20 minutes ago

  @ACTFibernet I changed my plan on 2nd of January and it got changed. Previous plan was worth 10.5K and current plan is 6.5K.. My bill is due tomorrow but still the old bill amount is reflecting.. I contacted 3 times regarding this and no resolution yet.

• 
  Revin George Roy (@revgeorge2k7) reported 21 minutes ago

  Pathetic Customer Service from @ACTFibernet @ACTBangalore - For every single ticket they say the resolution will be done with in 24hrs, for tickets which are open since Oct-2019. Please be mindful that what you provide is what you receive back #CustomerExperience