ACT Outage Report in Poranki, Krishna, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Poranki, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Poranki, State of Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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iRahim..!
(@Rahim_Chotu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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sripavankumar
(@sripavankumar) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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anvesh gummadi
(@anveshgumadi123) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chandu Kulkarni
(@ChanduKulkarni1) reported
@ACTFibernet Your team closed the ticket without resolution of issues and called for the same to Customer care No response from the Executives , I raised the complaint regarding connection issue not getting internet from last 2 days . My work has stopped from last 3days.
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Sushi pie
(@Bloodyduh) reported
@ACTFibernet @KRISHNA83138665 ACT Internet has been down the whole day! First the app wasn’t functioning properly to register a complaint. Finally when I somehow got to register a complaint they said in the afternoon that the issue will be sorted by 7pm. I waited. It still isn’t sorted😐 How to do WFH!??
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Suhas
(@sabluru) reported
@ACTFibernet pathetic customer service. Your have not been able to resolve a billing issue since two months after I was assured it was fixed last month. Your executives resolve tickets giving mediocre reasons. Pathetic!
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Rishabh Gupta
(@Rishabh75347243) reported
Please help me to switch to @airtelindia or @JioFiberVoice as @ACTFibernet service and customer support is too bad at my place.
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Sankalp
(@sank_alp) reported
@ACTFibernet Have been following up for a connection since last 8 days. Have made multiple calls to customer care but no one is responding. SR10263594732661
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YERRA MAHESH
(@mahe_183) reported
@ACTFibernet i thought getting a connection and made the payment through online and got an A/C.no.101636230670 no techinician came for installation already the time of joining crossed 48 hrs.. need a quick solution here . ,thanks
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Gowtham Mano
(@GowthamMano2577) reported
@ACTFibernet frequently facing same problem and really no proper & fixed solution still now, just check how many times i have reported with the same problem, please think about user, struggling lot because of your carelessness. This time need a fixed solution for this @TRAI @reliancejio
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Raghunaath
(@Raghunaath6) reported
@ACTFibernet customer care team is attending my call and reading the notes in ticket and placing the call on hold and then call is getting disconnected . Almost 2 hrs i tried calling them, same thing happened again and again
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Meghana Joshi
(@meghanadj) reported
@ACTFibernet internet not working now again(pin: 560060)....I just got the internet back yesterday after facing issues for 2 days and this happened again. This is the third time in last two weeks that I am facing this issue. I need this resolved ASAP!
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Pronoy Roy
(@Pronoy642) reported
@ACTFibernet There is a service issue in my connection and internet is not working since 4 dec. No Follow up or action has been taken yet. Account no-119612111289