ACT

ACT Outage Report in Poranki, Krishna, State of Andhra Pradesh

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Poranki, State of Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Poranki, Krishna, State of Andhra Pradesh 03/11/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Poranki, State of Andhra Pradesh

Latest outage, problems and issue reports in Poranki and nearby locations:

  • VasudevanNandan Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.

  • b33k33p3r_Z Maverick (@b33k33p3r_Z) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

  • LspIndra LSP (@LspIndra) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

  • gmkumar08 manojkumar (@gmkumar08) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

  • vinaykolusu vinay kolusu (@vinaykolusu) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

  • krapasaipraveen KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, State of Andhra Pradesh

    Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

  • saleemcena Saleem Dudekula (@saleemcena) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

  • liniv Vinil Kumar (@liniv) reported from Vijayawada, State of Andhra Pradesh

    This is terrible, isn't it? @ACTFibernet

  • bapi24 bapi (@bapi24) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

  • anveshgumadi123 anvesh gummadi (@anveshgumadi123) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection

  • furious459 fayazfurious (@furious459) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

  • Chaitu7589 👑 (@Chaitu7589) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

  • mohan0784 Blazewadian 🔥 (@mohan0784) reported from Vijayawada, State of Andhra Pradesh

    @satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks

  • furious459 fayazfurious (@furious459) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

  • liniv Vinil Kumar (@liniv) reported from Vijayawada, State of Andhra Pradesh

    Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

  • b33k33p3r_Z Maverick (@b33k33p3r_Z) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

  • gmkumar08 manojkumar (@gmkumar08) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

  • vinaykolusu vinay kolusu (@vinaykolusu) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

  • naveenraoJSP Naveen Rao (@naveenraoJSP) reported from Mangalagiri, State of Andhra Pradesh

    Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

  • ayan_sree dr.kishore k (@ayan_sree) reported from Vijayawada, State of Andhra Pradesh

    @ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • preethwalser Preeth Walser (@preethwalser) reported

    @ACTFibernet It's been more than 24 hrs since the internet is down, you guys don't even have the decency to communicate on the status.. What's the problem? How long will you take to fix it?

  • ReachIshaqMd Mohammed Ishaq (@ReachIshaqMd) reported

    @ACTFibernet @ACTFibernet team this is not been fixed since Wednesday night... I'm loosing out on my work days and kids schoolings... How long more does it take to fix the internet

  • Satyana77768022 Satyanarayana Agarwal (@Satyana77768022) reported

    @ACTFibernet I did it already but pathetic service when it comes to shifting

  • kiran_yeluru Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported

    @ACTFibernet Past 2 weeks following up,with 100 of calls no resolution at all sir,please consider me as one of valuable custome using ACT 10 +years,but problem still pending sir , no moved even one step ahead also,how many hours of customer care executive calls sir I made it ,it's count less

  • preethwalser Preeth Walser (@preethwalser) reported

    @ACTFibernet Would you care to explain the issue and how much time to fix it?

  • atmukherjee Anubha Taneja-Mukherjee (@atmukherjee) reported

    @ACTFibernet pls stop bothering for dues after I have written for disconnection! You never responded don’t harass now

  • UpenderKaveti Upender (@UpenderKaveti) reported

    @saikrishna12377 @ACTFibernet I was trying to upgrade my plan and I approached the customer care service but there was no proper response from them and ACT app is also not working properly. Service for the new customer and existing customer is differentiated which is unfair.

  • kiran_yeluru Kiran Kumar Reddy Yeluru (@kiran_yeluru) reported

    @ACTFibernet Sir still no call from your team sir , I'm only calling customer care still issue not resolved how many times and how many I have speak with your executives just related to my Refund issue sir,Ticket# SR10159637705065, my ACT a/c no#101013545211,Contact number# 8374019997(Kiran)

  • VyasMadhukar Madhukar Vyas (@VyasMadhukar) reported from Lucknow, Uttar Pradesh

    Hey @ACTFibernet do you have any customer care contact? Asking because the network's down and although the SR is created there is no update on it. Surely you understand how WFH folks are dependent on a stable internet. Please look into it

  • Satyana77768022 Satyanarayana Agarwal (@Satyana77768022) reported

    @ACTFibernet SR10259630046735 is the service request