ACT Outage Report in Poranki, Krishna, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Poranki, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Poranki, State of Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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Waseem Akram
(@Ewasimakram) reported
from
Vijayawada, State of Andhra Pradesh
Bad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
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D SRINIVASULA REDDY
(@DSREENIVASREDDY) reported
from
Tādigadapa, State of Andhra Pradesh
@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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Peter Griffin fan
(@NTR030) reported
from
Vijayawada, State of Andhra Pradesh
@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
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Harsha Hunk
(@HARSHAHUNK) reported
from
Vijayawada, State of Andhra Pradesh
Goddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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KRAPA SAI PRAVEEN
(@krapasaipraveen) reported
from
Vijayawada, State of Andhra Pradesh
Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath
(@Bharath39013812) reported
@ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and app is not recognising me by the help of my registered phone number and showing I'm not an existing user.
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Bharath
(@Bharath39013812) reported
@ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and apo is not recognising me by the help of my registered phone number and showing I'm not an existing user.
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Sunny Saha
(@Sunnysa3338) reported
@ACTFibernet no Internet connection and junction box not working . Sri Sai layout , Kattigenahalli, Yelahanka 560064. Tried calling technician no one is there to attend SR10276078496274.
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Bharath
(@Bharath39013812) reported
@manutoms @ACTFibernet Even I'm facing the issue. What is happening with their service. Even their customer service is unable to recognise my registered mobile number and I'm facing this issue in my Act app too.
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Komal
(@komalskip) reported
@ACTFibernet hey what's wrong with your app and customer service ? My mobile number is suddenly showing not registered and again the app or website isn't giving me my bills and transaction data
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Manoj Mathew
(@theManojMathew) reported
@ACTFibernet - I'm unable to access your internet and at the same time your app isn't accepting my phone number for login- the same phone number I have been using for years! Please look into it, this is very irritating to loose your connection in the middle of a workday
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N
(@Naveen_AFC) reported
@manutoms @ACTFibernet Update for anyone else who might be in the same boat - As customer care calls were also not working, talked to the service engineer that helped with the last outage. Apparently their main server is down. Fix is in progress. ETA 3-5 hours.
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Hema Anirudh
(@hema0503) reported
@ACTFibernet my user id and phone number has been deleted from your database even though I've never applied for any disconnection request. Now I can't seem to get through to your customer care because I'm not longer a customer.
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Tani_zing
(@zing_payal) reported
@ACTFibernet what is the issue with your website and mobile app. I am not able to login to my account either with my mobile number nor account number. Even the internet is not working??
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Sajal Khanter
(@sajalkhanter) reported
@ACTFibernet - your internet doesn’t work. Please cancel my connection and give me a full refund. Your sales reps keep telling me they are in a meeting when I call them. These very same sales reps came at record speed when it came to taking my money for a new connection. Awful.