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ACT outages and service status in Poranki, Andhra Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Poranki, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Poranki, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports Near Poranki, Andhra Pradesh

Latest outage, problems and issue reports in Poranki and nearby locations:

  • b33k33p3r_Z
    Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

  • DSREENIVASREDDY
    D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh

    @ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service

  • liniv
    Vinil Kumar (@liniv) reported from Vijayawada, Andhra Pradesh

    This is terrible, isn't it? @ACTFibernet

  • Chaitu7589
    👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

  • b33k33p3r_Z
    Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

  • anveshgumadi123
    anvesh gummadi (@anveshgumadi123) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection

  • krapasaipraveen
    KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra Pradesh

    Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

  • furious459
    fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

  • furious459
    fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

  • LspIndra
    LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

  • sripavankumar
    sripavankumar (@sripavankumar) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks

  • liniv
    Vinil Kumar (@liniv) reported from Vijayawada, Andhra Pradesh

    Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

  • naveenraoJSP
    Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra Pradesh

    Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

  • gmkumar08
    manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

  • bapi24
    bapi (@bapi24) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet

  • vinaykolusu
    vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

  • HARSHAHUNK
    Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra Pradesh

    Goddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.

  • ayan_sree
    dr.kishore k (@ayan_sree) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen

  • Rahim_Chotu
    iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT

  • saleemcena
    Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh

    @ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abjith_means
    OHIO.TELUGU (@abjith_means) reported

    Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

  • akash_8a
    Akash (@akash_8a) reported

    @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

  • Prakashjiven
    Pj (@Prakashjiven) reported

    I have been facing issues frequently with @ACTFibernet and the service is very poor in recebt times #timetoexploreotherserviceproviders

  • aalaprag
    aalap (@aalaprag) reported

    @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

  • s1ng4m
    M4h1 (@s1ng4m) reported

    No internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet

  • tchettia
    Trying to be a better man (@tchettia) reported

    @ACTFibernet My router coverage is not enough throughout the house. Please fix it.

  • Keystone2Trade
    Avi (@Keystone2Trade) reported

    @ACTFibernet I'm facing selective app connectivity issues. Basic websites work, but streaming apps like Netflix, Prime Video, and Hotstar aren't loading on my TV. I've already raised a ticket SR10281264299414 Please look into this at the earliest.

  • siddique725
    Shahnur Siddique (@siddique725) reported

    @ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.

  • Chaitali2608
    Justaname (@Chaitali2608) reported

    There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

  • 1400MicroGrams
    Satadru Deb (@1400MicroGrams) reported

    I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.