ACT outages and service status in Poranki, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Poranki, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Poranki, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports Near Poranki, Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshThis is terrible, isn't it? @ACTFibernet
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Peter Griffin fan (@NTR030) reported from Vijayawada, Andhra Pradesh@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
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dr.kishore k (@ayan_sree) reported from Vijayawada, Andhra Pradesh@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, Andhra Pradesh@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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sripavankumar (@sripavankumar) reported from Vijayawada, Andhra Pradesh@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Vinil Kumar (@liniv) reported from Vijayawada, Andhra PradeshYour ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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Blazewadian 🔥 (@mohan0784) reported from Vijayawada, Andhra Pradesh@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Waseem Akram (@Ewasimakram) reported from Vijayawada, Andhra PradeshBad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra PradeshDear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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bapi (@bapi24) reported from Vijayawada, Andhra Pradesh@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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D (@dhammonia) reported.@ACTFibernet It must take a high level of delusion to send customers repeated mails to refer you to other customers when they have had 2 days of downtime with no resolution/response! Shame on you
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Rasmi dash (@Rasmirdash) reported@ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.
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Rajesh Gummadavelli (@RajGummadavelli) reported@ACTFibernet SR10179987489174, Raised request on 28 Apr, promised shift by 30 Apr. ACT Fiber still living in 29 Apr timezone, tasks pending, issues piling, even connection closure stuck. Truly redefining deadlines. #ACTuallySlow @jagograhakjago
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Kranthireddy Madapa (@KranthiR0122) reported@ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.
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MayaRao (@MayaRao) reported@ACTFibernet Ehom do I contact to cancel service?
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M D S R (@Mudassi71375896) reported@ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service
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ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported“@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Hi, this issue was marked resolved yesterday, but the internet is again not working since this morning. This is recurring and unacceptable. Please prioritize this under Ticket ID: SR10280004314794 and provide a definite ETA or arrange an immediate technician visit.
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Poornima menon (@Poornimamenon10) reported@ACTFibernet @ACT_Issues has the worst customer service. I've been raising an issue continuously and nobody has bothered to address it.Only for new subscription they keep calling
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.