ACT Outage Report in Poranki, Krishna, State of Andhra Pradesh
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Poranki, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Poranki, State of Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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anvesh gummadi
(@anveshgumadi123) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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iRahim..!
(@Rahim_Chotu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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sripavankumar
(@sripavankumar) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet my Ticket no:SR1054017100832 for internet is down for last 72 hours (3 days) no proper response from your local team as well as your CC executives. Waiting for your reply. Thanks
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dipjyoti Bhattacharyya
(@dipjyotibhatt) reported
@jiocare should atleast provide the technicians contact number so that we can call and understand if they'd coming to resolve the issue. Now, I'll wait for another hour, and then shift to @ACTFibernet.
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Nadeem Ahmad
(@Nadeem4hmad) reported
I have raised multiple requests and you guys close it without even talking to me. What is this **** behaviour? At the time of connection I paid 2k as Security Deposit, at connection closing time I was told that it's 1k, not 2k and you guys aren't even returning that @ACTFibernet
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Harry Singh
(@HarrySohal009) reported
@ACTFibernet again net stop working this happening every week now... Last it happen now Again 2 day no one will come to fix it!!!! who will pay my work loss because of u ??? Ticket no: SR11075800644034
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subhasis
(@subhasis2888) reported
@ACTFibernet SR10275768181480 Even after repeated calls, No one is responding to my queries, the ticket is closed without resolving. Customer care disconnects the call, by saying you will get call with in an hour, and no one is calling back. Pathetic service.@jagograhakjago
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sparkling_gvs
(@Vijaysamrat99) reported
@ACTFibernet @ACTFibernetHYD i am getting high ping on Singapore servers. Fix your routing to Singapore. It’s been more than 3months, it’s unbearable.
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Saikisshore.p
(@HULKSK007) reported
@ACTFibernet @ACTFibernetHYD I am not having Internet connection from past 2 days. I have raised a ticket and there is no proper response after multiple follow ups. No one is coming to fix the issue. They said there is an issue with junction box but no one has come to check it.
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Bandu re
(@AkashPatil51696) reported
I have raised a ticket for internet issue SR1017579864140. If this is due to a technical issue on your end, I believe it is only fair to extend my plan by one day as compensation for the downtime @ACTFibernet @ACTFibernetHYD
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lajy andrews
(@AndrewsLaj6341) reported
@ACTFibernet SR10375780063534 what really happened there is no response last 2 days normally with few hours will be solved is there any serious problem
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dalalwolf 🐺📈
(@dalalwolf07) reported
@ACTFibernet people say that your service is good in other parts of the city. Then why can’t you do a serious enquiry over why such issues happen on repeat in my case??? Do you want to lose another customer
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Mohit Geryani
(@mohitgeryani) reported
It’s been days since I raised a shift connection request for @ACTFibernet. Paid extra for the Jaipur offer, but all I get is excuses about "transferring balance from Hyderabad." Raised multiple requests—no resolution. Totally disappointed. I just want my refund. #ACTFibernet