ACT outages and service status in Poranki, Andhra Pradesh
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Poranki, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Poranki, Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Poranki, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Poranki, Andhra Pradesh
The most recent ACT outage reports came from the following cities: Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada
|
Internet | 18 days ago |
|
Vijayawada
|
Internet | 1 month ago |
Community Discussion
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ACT Issues Reports Near Poranki, Andhra Pradesh
Latest outage, problems and issue reports in Poranki and nearby locations:
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Waseem Akram (@Ewasimakram) reported from Vijayawada, Andhra PradeshBad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada
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Naveen Rao (@naveenraoJSP) reported from Mangalagiri, Andhra PradeshHello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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👑 (@Chaitu7589) reported from Vijayawada, Andhra Pradesh@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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manojkumar (@gmkumar08) reported from Vijayawada, Andhra Pradesh@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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iRahim..! (@Rahim_Chotu) reported from Vijayawada, Andhra Pradesh@ACTFibernet very slow internet , no use if we speak with customer support they are not at all trying to solve the issue but the bill payment message will be coming exactly on the same date #slowspeed #worstresponse #fakeACT
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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Blazewadian 🔥 (@mohan0784) reported from Vijayawada, Andhra Pradesh@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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fayazfurious (@furious459) reported from Vijayawada, Andhra Pradesh@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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Saleem Dudekula (@saleemcena) reported from Vijayawada, Andhra Pradesh@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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Harsha Hunk (@HARSHAHUNK) reported from Vijayawada, Andhra PradeshGoddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.
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Nandan Vasudevan (@VasudevanNandan) reported from Vijayawada, Andhra Pradesh@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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D SRINIVASULA REDDY (@DSREENIVASREDDY) reported from Tādigadapa, Andhra Pradesh@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service
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Maverick (@b33k33p3r_Z) reported from Vijayawada, Andhra Pradesh@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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vinay kolusu (@vinaykolusu) reported from Vijayawada, Andhra Pradesh@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Peter Griffin fan (@NTR030) reported from Vijayawada, Andhra Pradesh@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg
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LSP (@LspIndra) reported from Vijayawada, Andhra Pradesh@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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KRAPA SAI PRAVEEN (@krapasaipraveen) reported from Vijayawada, Andhra PradeshDear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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hopeless.doc (@anooj94) reported@ACTFibernet But again, the only resolution is paying additional for a data cable to connect the 2 routers. If you are offering such a mesh network, why is it not mentioned on the website nor explained by your salesperson before finalising the purchase?
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Abishek K V - SEBI RA (@Akveq_) reportedManikonda is a magical area. When there is a power cut, Airtel mobile data stops working and ACT internet stops working randomly 5-10 times a day. We have a power backup, so Wifi should never stop working but for the love of god, I do not understand why Airtel mobile data does not work when there is a power cut. @airtelindia @ACTFibernet
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Nishanth Mohan (@Nishant68614547) reported@ACTFibernet @DoT_India act connection not working again. Ticket raised no: SR10280675428474. Kindly check this as fast as possible
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ismail baumran (@ismailbinomer) reported@ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.
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Akhil Malik (@akhilm946) reported@ACTFibernet Finally a human stayed on call to listen an he asked me to change DNS. This is NOT a DNS issue. Now on hold for 20 minutes
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ismail baumran (@ismailbinomer) reported@ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?
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SYED SALMAN (@salmantheboxing) reported@ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474
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kamalraj (@kamalclassic1) reported@ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr
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Nikhil Kumar (@nikhil91099) reported@ACTFibernet Hi ACT Team, thank you for the update. However, my internet has already been down for the last 4 days, causing significant inconvenience. I request that the validity of my plan be extended by double the downtime period once the issue is resolved. Please confirm the compensation.
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Tushar (@Qtiyapaa) reported@ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?