ACT Outage in Srirāmpur, Bangalore Urban, State of Karnataka

@ACTFibernet Its 4:46 and still not help .... stop giving deadlines if you cant meet it guys

@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it

@ACTFibernet Account No. 102340389924 There is a wrong Netflix bill of Rs.199 for January 21. Had disconnected netflix on 29th Dec 2020. Because of this bill, I'm not able to pay for 6M+1M plan due on 27th April. Sorry to say, the issue is not getting resolved.

Hey @ACTFibernet day by day your customer care folks are out to prove me wrong thta you guys have an excellent track record. My internet went down for no reason today. 1/5

@ACTFibernet's service is much much better than yours.

@ACTFibernet Reagarding the above problem They told that they will recover router with in 48 hours .48 hours already got over so kindly send some .one to recover router as well Refund the money .

@ACTFibernet Last problem fix lasted for 3 days. Once again #ACTInternet went down @ACTFibernet is down since 11-Apr-2021 11am. Multiple customers at Apartment impacted

@ACTFibernet if you feel that you cannot resolve this, then cancel my connection and refund the money. Still I don’t have Internet connection, how we will do work from home. What is going on. #BangaloreACTFibrenet #HSRLayout

@ACTFibernet Really annoyed with your representative. The SR are getting closed without any resolution. Following up from last 2 days. Pathetic customer experience. Account Number- 102011205808

@ACTFibernet Shame on you ACT Fibernet. My Internet has been down for 48 hours and not a single call from your folks despite assurances. Posting it on social media so that people think twice before taking your connection. @airtelindia @reliancejio

Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?

@ACTFibernet how do I disconnect/Terminate my connection.

@ACTFibernet Our ticket number sr10254429636582. As customer to ACT do we not have right to ask question-"when connection will be restored" answer awaiting from team ACT since 25th March. What a joke of customer care/service by Team ACT! Hope this tweet will wake you up from deep sleep.

@ACTFibernet Team ACT. Do u believe in attending customer complaints? Our IT team has raised ticket on 25th March acct id - 102017338504. No response from customer care. Does anyone at ACT care about customers? Plz respond to 9740809911-Anand.

@ACTFibernet Lousy service. Internet has been down for six hours. It’s a regular occurrence. Second time this month. And not to mention slow speeds. If this persists, will opt for another service provider

@ACTFibernet , bad and intermittent connectivity issues near Mariyappanapalya, Gnanaganganagar, area... specifically in the SLV Golden Nest building. All users affected, since 2 hours can you pls resolve urgently.

@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money

@ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

@ACTFibernet internet down again.. this happens frequently.. what is happening .. complaint number no:SR10254102750242

@ACTFibernet It took 24hrs to resolve the case, I wish it was less. Otherwise happyb with the resolution

@ACTFibernet This problem never happened when we used to visit the offline branch for the payment. But it looks like you have turned the tables and devided to not support the online users!

@ACTFibernet can you please tell me how to cancel your connection? I am tired of trying to contact you. I tried all the numbers online, to contact you and all the ways available online to cancel the connection. Nothing is working out. #poorcustomerservice

@ACTFibernet You guys have been declining my tickets since 2 years and i dont knownwhat to do. You have setuo the setup box in my house and the special discount you promised was never recieved.

@ACTFibernet We do have a problem with wifi at our hometown from 3 months and raising requests but not getting proper solution . Please suggest.

@ACTFibernet Its 4:46 and still not help .... stop giving deadlines if you cant meet it guys

@khannasair2200 @ACTFibernet Extremely annoying and frustrating to follow up with @ACTFibernet. My complaint is pending from 14th Apr SR10255221018190 and there is no sense of ownership and responsibility. The committed timeline is also crossed however the compliant is still not resolved.

@ACTFibernet Still no call back or resolution. Pathetic.

@ACTFibernet worst service at Rajahmundry

@ACTFibernet What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.

@ACTFibernet @CMOTamilNadu What a sheer ignorance in terms of onboarding. Took my money but have not installed the connection for last three days. Continuously connecting to customer care, area manager but still no response.