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ACT

ACT outages and service status in Maradu, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Maradu, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Maradu, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Maradu, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ManjuGowda1993
    Manjunath Gowda (@ManjuGowda1993) reported

    Extremely disappointed with @ACTFibernet service. The internet stops working properly every single weekend. Despite multiple complaints, there is no permanent solution. Kindly fix this connectivity issue immediately. @ACTFibernetHelp

  • furious_kopite
    Rishabh Gambhir (@furious_kopite) reported

    @ACTFibernet @ACTFibernetHYD SR10178879872976 Your router is lying within my premise for last 3 months after disconnection. Multiple followups on email, call and what not, but no resolution. I am throwing away your routers today if no one comes to pick it up.

  • njana290380
    Naveen Janardhanan (@njana290380) reported

    It’s the question of consumer right to demand for the service paid for. The attitude shown by @ACTFibernet call centre, their service team, escalation desk was so high handed that at one point had remind them tha they are not giving anything free and am not begging either

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Aknowledged my billing waiver request but CLOSED the ticket without resolution. This is a clear case of unfair billing and negligence. Account ID: [101772674581] I will escalate this to TRAI and the National Consumer Helpline.#ACTFibernet #UnfairBilling #PoorService

  • Arjun0h
    Arjun (@Arjun0h) reported

    @ACTFibernet the issue is not resolved.

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet Who will take the responsibility for the inconveniences caused due to this outrage. Every week same issue.

  • Jupiter_god_
    Jupiter_Savior (@Jupiter_god_) reported

    If @ACTFibernet honestly reflects on the number of customer tickets raised across India, they would likely feel embarrassed themselves.

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet @ACTFibernet my service is disconnected today and I have no update on the refund for the amount of Rs.945 that I paid on April 2nd. I have been not using internet all these days and asked to disconnect the service. Today internet is disconnected. I request for immediate refund

  • yashjaiswaalll
    DataBites (@yashjaiswaalll) reported

    @ACTFibernet I'm asking u guys nicely this time, when will my wifi issue be fixed? My ticket id is - SR10179878376514 Fix it within 2-4 hours im missing my classes.