ACT outages and service status in Kopperapādu, Andhra Pradesh

Problems in the last 24 hours in Kopperapādu, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kopperapādu, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sendil Gopal (@SendilGopal) reported 5 minutes ago

  @ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet

• 
  Telugu Cinema Fan (@cinemababa) reported 18 minutes ago

  @ACTFibernet another day with no response from any of the assigned support engineers.

• 
  Suchit Mishra (@SuchitMish35454) reported 19 minutes ago

  @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #Bad

• 
  mohanraj.nelli (@mohanrajnelli) reported 19 minutes ago

  Dear @ACTFibernet, I completed the payment for a new internet connection, but the installation has still not been done. I have not received any proper updates from your team. Kindly resolve this issue at the earliest and arrange the installation immediately.

• 
  Deepak Raghuraman (@creativedeepak) reported 20 minutes ago

  @ACTFibernet No internet for past two days. ETR not updated yet. Telling contradictory lame reasons but nothing happened to solve the issue. Looks like #act has lost it's value. Time to switch to @Airtel_Presence or @jio_fiber Shared complaint details in dm.

• 
  Narendar (@killuanaren) reported 23 minutes ago

  @ACTFibernet almost 24 hrs since i opened the ticket, no one has responded yet, contacted the act representative still no response. Hopefully you won't extend the time mentioned on the ticket and be a pathetic service

• 
  Vivek kumar (@Vivek_vikki9) reported 24 minutes ago

  @ACTFibernet @ACTFibernetHYD such a stupid people working in the company, can't even collect the router. The max time period as stated by you is 7 working days, what you guys are doing till now. If you can't collect it, process my refund and collect it whenever you want. #BanACT

• 
  Balaji Govindaswamy (@BalajiGovindas7) reported 25 minutes ago

  @ACTFibernet Ticket SR10380185580294 has been closed without proper communication or support. I have been following up for a shifting request for more than a week now, without proper support from ACT.

• 
  Ashwin Kumar (@ashwin_kumarV) reported 27 minutes ago

  Hey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?

• 
  Amit Kumar (@satyiki90) reported 31 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation