ACT outages and service status in Ariyamangalam, Tamil Nadu

Problems in the last 24 hours in Ariyamangalam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ariyamangalam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aalap (@aalaprag) reported 2 minutes ago

  @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

• 
  Nilesh Patel (@NileshP28391464) reported 5 minutes ago

  @ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue

• 
  karthik alagan (@karthikalagan) reported 6 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  Pratik Sengupta (@_PratikSengupta) reported 9 minutes ago

  The Internet is down since last couple of hours and no way to get in contact with you people. Care to respond? @ACTFibernet

• 
  Pranav Pethe (@Eminence01) reported 13 minutes ago

  @ACTFibernet @ACT_Issues You really need to get your act together.. from being so dependable, we have had almost 5 outages in the last 3 months of a few hours everytime.. Address - Prestige Sunnyside Elm, Bangalore 103 with no permanent fix!!

• 
  Akash (@akash_8a) reported 15 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

• 
  KALPANA (@kmkalpana2000) reported 15 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  Gayatri Sekar (@294by10) reported 17 minutes ago

  @rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.

• 
  tejeshtej (@Tejeshpolavara1) reported 17 minutes ago

  @ACTFibernet Is this the way you treat the customers...I want this issue solve as soon as possible...

• 
  jayashree lakshmanan (@JLakshmanan) reported 20 minutes ago

  @ACTFibernet 9445125725 The internet connection was restored in the morning. But again there are issues now. I am raising a ticket here as the app is not working