ACT outages and service status in Ariyamangalam, Tamil Nadu

Problems in the last 24 hours in Ariyamangalam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ariyamangalam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SRKriz (@srkriz26) reported 9 minutes ago

  @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

• 
  thala&csk (@methalafan) reported 14 minutes ago

  @ACTFibernet I need to talk about shifting my connection, I have queries. Your IVR doesn't let me talk to anybody for shifting and instead gives a stupid link. I need to talk to somebody related to shifting else I am quitting your services. Arrange for a call back.

• 
  Navin kumar (@Navin_HR) reported 15 minutes ago

  @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

• 
  Pontiac_Bandit (@xPontiac_Bandit) reported 16 minutes ago

  @ACTFibernet We had applied for an account transfer which was supposed to be resolved by the 4th of April and it's 8th today with no signs of resolution until now. I have called your team several times over the past few days and was able to connect only twice who assured quick resolution but nothing has been done. Since when did ACT become so inefficient in their work? Ticket ID: SR10279621346194

• 
  user636811 (@user21098) reported 18 minutes ago

  @ACTFibernet No action is taken from your side regarding the issue or cancellation with refund. If you cannot resolve the issue I will have to escalate and file a complaint against you in consumer forum @jagograhakjago Sharing false info and selling subscription is a kind of fraud.

• 
  AK Singh (@AKSingh42544383) reported 20 minutes ago

  Hi! @ACTFibernet My net is down for last 24 Hrs. Will you able to resolve it , or just continue to make customers fool. Neither your area mgrs are listening nor customer service is resolving the issues. They are working like post office. Simply disgusting.

• 
  OG Reddy (@OgR12509) reported 20 minutes ago

  @ACTFibernet worst experience

• 
  Priyam Pradhan (@PradhanPri64928) reported 23 minutes ago

  @ACTFibernet Router taken by your team without notice or replacement. Connection was transferred & ₹9K prepaid for 6-7 months. No help from customer care. Now without any router. Resolve ASAP. Name: Mrutyunjay Dash (+91 8763150574)

• 
  Harsh Vardhan Ladha (@harshvladha) reported 23 minutes ago

  Extremely worse service by @ACTFibernet Its been two weeks since i requested to shift connection, now its been 3 days for requesting disconnection. They are not working

• 
  Samir Mir (@SamirMir2123) reported 24 minutes ago

  @ACTFibernet SR10279623447510 No Resolution Since 8 Days. This is really unfortunate that being ACT customer I have to escalate on twitter. These days ACT does not provide solution without twitter. Disappointed and very low standard customer service.