ACT outages and service status in Ariyamangalam, Tamil Nadu

Problems in the last 24 hours in Ariyamangalam, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ariyamangalam, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sadakathullah khan (@hypnoindian) reported 1 minute ago

  @chennaiactfiber @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background: I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk: I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions: I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  veerana gowda (@veeransg5) reported 2 minutes ago

  @ACTFibernet i intend to move out from your services, just giving a lot of excuses, not my job to find the solution for your infrastructure issues.

• 
  Haiku (@riceofsushi) reported 2 minutes ago

  If this is the experience before installation, we’re not interested anymore. Please cancel & refund ASAP. Would rather go with reliable providers like Airtel or Jio. Pathetic service. #bangalore #bengaluru #actfibernet

• 
  veerana gowda (@veeransg5) reported 3 minutes ago

  @ACTFibernet Just don’t waste my time. If you cannot provide an alternative solution, I intend to subscribe to another internet service provider.

• 
  Arun Suresh (@ArunSure7) reported 5 minutes ago

  @ACTFibernet My internet's been playing hide-and-seek for over 8 hours! 👻 My service request (SR10280074743814) is also ghosting me, no updates after 6 hours. Trying to talk to a human through these bots is like navigating a digital graveyard! 💀🤖😤 #ACTFiberdown

• 
  ಶರತ್ ಸಿಂಹನ್ ಸಿ ಎಮ್ (@SharathSimhan) reported 9 minutes ago

  @ACTFibernet I can see the damage right in front of my house. But I can't see any of your staff working to restore it. It's been more than 24 hours. I didn't see anyone come here. Please get me in touch with the field staff

• 
  M D S R (@Mudassi71375896) reported 10 minutes ago

  @ACTFibernet Still the problem is not solved, you guys seriously taking care of your customer. It's been almost 48 hours but still there is no solution. With due all @ACTFibernet customers should move to another telecom service

• 
  saiprasad (@saiprasad5591) reported 15 minutes ago

  @ACTFibernet I'm a resident of Balanagar Hyderabad, I have raised a SR10180078427864 request on May 2 2026 1 PM IST, now it is more than 26+ hours and counting. Still the issue persists. I have faced the same issue one week back. It was fixed one week back.

• 
  Tech News (@DevxExtra) reported 15 minutes ago

  Hey @ACTFibernet don't offer customer support until 12 AM if you can't hire competent, alert staff at this time. My sleepy technician only made me do a router restart and wasn't helpful. There is a huge routing problem from your end which causing me packet loss and ping issues.

• 
  Akshay (@Akshay20031025) reported 17 minutes ago

  @ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm