ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 1 minute ago

  I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet

• 
  Viyaki (@viyaki_s) reported 2 minutes ago

  @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

• 
  Tushar Agarwal (@TusharAgar4860) reported 3 minutes ago

  Hi @ACTFibernet again started facing issues within a month. Will I get refund now. Out of 3 months paid atleast, 5 days internet did now worked in first 1.5 month

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  Tushar Agarwal (@TusharAgar4860) reported 5 minutes ago

  @ACTFibernet Team again it went off. It cannot keep happening regualrly like this. Is there not a permanent solution? Else refund

• 
  Rahul Sharma (@CARahulSh) reported 7 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

• 
  Pankaj Dewangan (@dewa_pankaj) reported 9 minutes ago

  @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

• 
  Uday (@uday9885) reported 15 minutes ago

  @ACTFibernet Issue is not about ETR why did your technical team just blindly updated as fibre cut where my neighbors have connection if its fibre cut whole area should face the issue or atleast my community should have problem your team has messed up something while giving new connection.

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  Ravi Raj (@rajput_ravi12) reported 15 minutes ago

  Your team doesn't value customer's time. False commitments and no intimation to the customers on the installation time of a new connection. Your team wasted my entire day by giving false hopes on the new internet connection installation. Really shameful! @ACTFibernet

• 
  Suresh Nambiar (@suresh30oct) reported 16 minutes ago

  @ACTFibernet @kiran_nadella Hello @ACT Fibernet There is serious disruption of Internet service in Brookfield Sraddha silver apartment for the last three days and the customer care is not responding

• 
  Pulcher (@pulcharr) reported 17 minutes ago

  @ACTFibernet Never mind. Today I booked another ISP. Moving away from your pathetic service forever