ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lakshminarayanan (@lucksmy) reported 5 minutes ago

  @ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.

• 
  Prafful (@prafful777) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues I am trying to act multiple times to shift my connection. However I see no response from your side. I request you to cancel my subscription. since you are unable to provide the service. SR10180921726404 SR10180910224644 Thank you

• 
  Varun Kumar (@varunkumar3000) reported 9 minutes ago

  No internet for 2 days & multiple tickets ignored. The promised resolution time has passed, which is completely unacceptable since my entire work is online. This is 4 times in last few months, If this isn't resolved in the next 2 hours, I’m switching to an alternative provider. DM me to get my ticket details. @ACTFibernetHYD @ACTFibernet

• 
  FinProfz (@Finprofz) reported 12 minutes ago

  @ACTFibernet internet not working since yesterday. How will customers manage?

• 
  Probiotic (@sun1385) reported 19 minutes ago

  @ACTFibernet is the worst broadband provider. I have WFH setup and since yesterday Wi-Fi is not working. While onboarding I was assured of same day resolutions however on ground reality is different. @jagograhakjago

• 
  Probiotic (@sun1385) reported 21 minutes ago

  @ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.

• 
  bibin cedric (@bibincedric) reported 22 minutes ago

  @ACTFibernet once again issue without my knowledge tickets which I raised has been closed how rubbish is this?Haven't seen such a network ever ?How can someone treat a customer like this? Still issue not solved eveymonth issue is been escalated.Will register a complaint legally

• 
  JusticeSeek (@sayyadshuaib) reported 23 minutes ago

  @ACTFibernet Not at all acceptable! Internet these days is the need of the hour, not restricted to entertainment, likr in case of the past. Breakdown for almost 24 hours, not only affects the day-to-day chores, but also gives a sense of disconnect. @ACTFibernet handling the issue callously

• 
  Vinay Verma (@vinay8493) reported 24 minutes ago

  @ACTFibernet What kind of **** response you guys give to customers, why dont you refund the amount ? i ll get some other provider, there are a lot many who knows how to handle customer well rather than harrassing them.

• 
  S_u_n_d_a_r (jeYa) (@jeyasundar244) reported 27 minutes ago

  Dear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294