ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pawan Kumar Ram (@pawan_wind17) reported 7 minutes ago

  @ACTFibernet Because of the extremely poor experience and the unprofessional handling of my request, I have asked for the cancellation of my new connection under Complaint No. SR10281329567325. Please confirm when I will receive a full refund of the amount I paid.

• 
  ashwinu (@ash_winu) reported 9 minutes ago

  @ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action

• 
  Shivam Bhutani (@ShivamBhutani) reported 16 minutes ago

  @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

• 
  MR KAATS (@mr_kaats) reported 19 minutes ago

  The audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet

• 
  Yuvaraja (@Yuvanames) reported 23 minutes ago

  @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

• 
  Patrick.Bateman (@redblue2504) reported 24 minutes ago

  @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

• 
  Ranjit (@i_mranjit) reported 24 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues Extremely disappointed. You promised router delivery in 3–7 days. It's now been 10 days, and despite calling customer support every day, I only get false promises.

• 
  OHIO.TELUGU (@abjith_means) reported 25 minutes ago

  Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

• 
  Mohammad suleman (@Mohammadsu19391) reported 25 minutes ago

  @ACTFibernetHYD @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Zeeshan Ali Baig (@L1arXDcsgo) reported 25 minutes ago

  @ACTFibernet Pardon my impatience. Please just do not post your script snippets. Please help me with what the specific resolution is going on, you can atleast do that for your delays instead of posting a pre written snippet, contact the field guys and let me know!!