ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pranay. (@_Xraptor_) reported 6 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  Dinesh (@dineshrtvt) reported 9 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754

• 
  S S Chandran (@SSChandran82) reported 10 minutes ago

  @ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.

• 
  P. Ashwat Kumar (@ashwat01) reported 11 minutes ago

  @ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.

• 
  BHAINA (@DeoBhaina) reported 12 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  priyankamccall (@priyankamccall) reported 12 minutes ago

  @ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567

• 
  srikanth rompally (@srikanthro38805) reported 15 minutes ago

  Worest service @ACTFibernet

• 
  Bibin Bharath (@R3N3g4d300) reported 16 minutes ago

  @ACTFibernet seems to be an ongoing issue. Lost internet today since morning 9am and only response is the generic one where eta for fix is evening 9pm and it is still not resolved at 10pm. Extremely frustrating!!

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 17 minutes ago

  @ACTFibernet The issue is still open. Kindly connect with the technician and let me know the current status honestly. Either you guys have not planned for this rainy season properly and are shortage of man power or just straight incompetent. Kindly take a look into this urgently!

• 
  prasant sharma (@prashantvats_px) reported 19 minutes ago

  @ACTFibernet @ACTFibernet . I intend to seek an alternative internet service provider. Please refund the amount. You guys always fail to resolve with the ETR. @ACTFibernetHYD