ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayan Chowdhury (@ayanc97) reported 1 minute ago

  Anyone looking to book broadband don't ever go for @ACTFibernet They will lie to you that if you setup their fibernet box in your home with your electricity you will get waiver but 2nd month running there is 0 discussion about that, no mention of waiver ,and support ticket stuck

• 
  Kannan (@saffronisgood) reported 1 minute ago

  @ACTFibernet Customer service not responding since yesterday morning. Issue not resolved since over 24 hours.

• 
  Sumit kumar (@Frxtrot007) reported 3 minutes ago

  @ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time

• 
  jyotirmaya sharma (@jyotirmaya56051) reported 3 minutes ago

  @ACTFibernet A mechanic comes this morning, changes the router, promises years of uninterrupted service. A few hours later, the service has gone. No Internet, apart from the business of changing the router.

• 
  Kannan (@saffronisgood) reported 4 minutes ago

  @ACTFibernet Tried contacting your customer service local office on mobile no provided on your website. No answer to calls or messages. On a working day,without access to Internet,it’s difficult. I expect an responsive answer.

• 
  Shilpesh Shah (@Shilpesh1807) reported 7 minutes ago

  @ACTFibernet As discussed i'm not received the refund yet stii after raising the service request,I need immediate action on this I had done payment 25st may requestd refund on 3rd June it's 6th June still there is no progress and also i'm not able to track it as your app is showing no user

• 
  Gururaj Sankh (@GSankh) reported 8 minutes ago

  @ACTFibernet I spoke to your sales team again when they confirmed my mobile no is updated and also spoke to service Engg for help and again they say they will resolve issue tomorrow.. God only can help

• 
  Nithin kumar R (@Aeronithin01) reported 9 minutes ago

  @ACTFibernet chennai has one of the worst customer support service ever, I had been using ACT for 10 years no loyalty to customers. Raised a complaint on June 1st till date no resolution. agents are rude and even saying if you don’t like ask for disconnection.. level of service.

• 
  ajay kumar (@ajjukumarcse) reported 12 minutes ago

  2/2 After the technician reset the connection, the existing Wi-Fi password stopped working and nobody informed us. No update, no communication, and still no reliable internet. Customers depend on your service for workthis level of support is unacceptable. #ACTFibernet #CustomerS

• 
  Dinesh Palnati (@_palnati) reported 18 minutes ago

  @ACTFibernet Got a call from @ACTFibernet and was assured a quick resolution,but nothing has changed.The connection is still down, and the issue is unresolved. It’s disappointing to receive assurances without any actual action. Please stop giving false timelines and provide a genuine update.