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ACT

ACT outages and service status in Villupuram, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Villupuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJahangirAlam
    Jahangir Alam (@TheJahangirAlam) reported

    @ACTFibernet Don't appreciate template response. Need to fix the issue asap

  • deepshi_af
    deepshi (@deepshi_af) reported

    @ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet This is not the first time. Almost every month I face the same issue, with outages lasting more than a day. While taking the connection, promises were made about quick resolution within a few hours, but the reality is completely different. Worst service

  • SocialMadhukar
    Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported

    @ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet @ACTFibernetHYD This is misleading and unacceptable. I took the connection on 10th July 2025 after paying 6 months in advance. After renewal on 10th Feb 2026, my service is valid till September as per the paid cycle. Now suddenly sending a dues message is wrong

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

  • Invest__India
    P S 2.0 (@Invest__India) reported

    @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

  • Atharva93602372
    Atharva Pandey (@Atharva93602372) reported

    1) Dear @ACTFibernet, My internet has been down since yesterday afternoon. I registered a complaint through your app immediately, but after generating a ticket there has been no update, no resolution, and no communication from your team. It's been over 24 hours without service.

  • vikas_612
    vikas kumar (@vikas_612) reported

    @ACTFibernet Urgent escalation. Internet is down and office work is affected. Customer care keeps asking us to open new tickets instead of resolving the existing complaint. Ticket No: SR10280406243134 Please resolve this immediately.