ACT outages and service status in Villupuram, Tamil Nadu

Problems in the last 24 hours in Villupuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Villupuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 10 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

• 
  Puttayya Mathapati (@puttayya) reported 16 minutes ago

  @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

• 
  Vigneshkumar Parameswaran (@vigneshvicky456) reported 18 minutes ago

  @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

• 
  Binurary Numstring Hexamonim (@rajadhirajSam) reported 18 minutes ago

  SR10180729030434 @ACTFibernet what is wrong with you people? Its been 2 days we are out of network...

• 
  Munmun Shukla (@munmunshukla88) reported 19 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  karthik valluri (@vamsivallurik) reported 24 minutes ago

  @ACTFibernet Such a disgusting behaviour. Sr closed. No resolution. Plus Technician cutting call. I am raising it to consumer court

• 
  FAAN (@FANPIKILEPU1432) reported 25 minutes ago

  @MiskiFans @ACTFibernetHYD @ACTFibernet Bro naku kuda same ayndhi appudu nenu customer care lo straight away plan cancel chesina. Then they will connect with you their local service team. They will request you to continue ACT. After that, the next day the service team came to my home.

• 
  Abhijeet (@vAbhijeet07) reported 26 minutes ago

  @ACTFibernet i want to disconnect from this pathetic service.

• 
  Atul Kumar Dugar (@Atul_2206) reported 28 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  manish dagar (@manishd19654828) reported 29 minutes ago

  @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.