ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  abhishek sharma (@abhisheku73) reported 2 minutes ago

  These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

• 
  Ramjee Madina (@ramjee_rm) reported 5 minutes ago

  @ACTFibernet @ACTFibernet let me know the process for termination of your services. Or else you will see a proper public grievance . The worst support ever seen. You have to pay the penalty for taking the amount upfront and this is big scam.

• 
  Yuvaraja (@Yuvanames) reported 6 minutes ago

  @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

• 
  shambhu (@shambushandilya) reported 6 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Shubha (@shubha_a5) reported 7 minutes ago

  @ACTFibernet Internet has been down since 15 Jul. Ticket - SR10281184908864 has had its ETA extended twice. Red LOS on modem. No callback from the assigned engineer despite requesting one in the app. Please restore the connection urgently.

• 
  Suresh Kumar H (@sureshkumarh90) reported 7 minutes ago

  Since @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.

• 
  Hellblaze (@lonewolf9029) reported 7 minutes ago

  @ACTFibernet Although the issue got resolved just now but, why you compensate me with 3 working days only? Internet was down for more days then that.

• 
  Amalendu Pandit (@AmalenduPandit) reported 8 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Sachit Bhat (@SachitRidesAway) reported 10 minutes ago

  @ACTFibernet EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. It has happend more than 5 times now - is there a solution or not. Everytime a guy comes, he says next time this won't happen. But same story. #bangalore and this time too your reply will come after ages.

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 11 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet