ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balasubramanian K (@bala_ksk) reported 5 minutes ago

  @ACTFibernet Third consecutive day of no internet. Customer service is giving false commitments on resolution time. My SR Number is SR10280317284284. Time to switch to a better provider? 😠 #ACTFibernet #ACTBroadband #PoorService

• 
  Kiran Vanam (@vanam_kiran) reported 5 minutes ago

  @ACTFibernet Still the problem is not resolved. No one has connected from your technical team. This issue can't be managed from your end. #noactfiber

• 
  Sendil Gopal (@SendilGopal) reported 6 minutes ago

  @ACTFibernet 102017626189 here it is. I am unable to reach your customer care as well. App says billing is due July 15th. I get a message that you connection will be disconnected. Netflix login not working Not sure who to reach out to and how to get it resolved. Chatbot is a pain again.

• 
  Jagadeesh Gumpena (@Jagadeeshgum) reported 7 minutes ago

  Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

• 
  ADITYA TIWARI (@tiwari121291) reported 11 minutes ago

  @ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.

• 
  ARUN (@tweets2arun) reported 11 minutes ago

  @ACTFibernet I am awaiting a resolution to this matter. I am requesting a settlement and a refund for the unusable and pending days and I appreciate your response.

• 
  Vivek kumar (@Vivek_vikki9) reported 14 minutes ago

  @ACTFibernet @ACTFibernetHYD such a stupid people working in the company, can't even collect the router. The max time period as stated by you is 7 working days, what you guys are doing till now. If you can't collect it, process my refund and collect it whenever you want. #BanACT

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 16 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Narendar (@killuanaren) reported 17 minutes ago

  @ACTFibernet Resolution was that it will be resolved before 12 pm today, still no response, when it will be resolved or it will be resolved ever, pathetic service it's as expected. Atleast help me how to cancel my service and get refund

• 
  Uncle Sam 786 (@CbhSam30259) reported 17 minutes ago

  1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.