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ACT

ACT outages and service status in Varanasi, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Varanasi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HarmanjitGill5
    Harmanjit Gill (@HarmanjitGill5) reported

    @ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.

  • adeatii
    Adithi (@adeatii) reported

    @ACTFibernet It’s been a whole another day since my tweet and there has been no resolution. I have been getting messages of delay since last night. This is unacceptable @ACTFibernet

  • ShaijuR12
    Shaiju R (@ShaijuR12) reported

    @ACTFibernet Day 5 issue still not fixed Ticket# SR10280007865474 no response from any one

  • Muzammil4802522
    Muzammil (@Muzammil4802522) reported

    @ACTFibernet I have to change the wiring connection of act Fibernet please send someone to near my location from past 3 days I am informing no one is reaching pathetic service

  • MayaRao
    MayaRao (@MayaRao) reported

    @ACTFibernet Your connection has been down since the 29th. Nobody is able to give an accurate time when it will be fixed. The ETR on the app is unreliable and elastic. @BangaloreTimes1 @DeccanHerald

  • riceofsushi
    Haiku (@riceofsushi) reported

    If this is the experience before installation, we’re not interested anymore. Please cancel & refund ASAP. Would rather go with reliable providers like Airtel or Jio. Pathetic service. #bangalore #bengaluru #actfibernet

  • nidheshkr
    Nidhesh (@nidheshkr) reported

    @ACTFibernet My Internet connection is not working since 30-Apr-26. A ticket was raised and the resolution date keeps changing, every 24 hours, but no sign of resolution by the Technical Team. The Call Centre has no clue whatsoever

  • hypnoindian
    sadakathullah khan (@hypnoindian) reported

    @ACTFibernet Account Number 103016866602. I am writing here as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

  • veeransg5
    veerana gowda (@veeransg5) reported

    @ACTFibernet No improvement is seen. It is the same old story. I’d rather not waste my time here. This “24–48 hours” timeline seems never ending.

  • NanBengaluriga
    Bengaluriga (@NanBengaluriga) reported

    @ACTFibernet This is not at all acceptable. Provide service to the customers in Karnataka in Kannada. #serviceinkannada #kannada