ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  498A, DV, 125CrPc, False Case Fighter (@falsecasefight) reported 7 minutes ago

  @shrutivish38360 @ACTFibernet @FiberAct Hi, how much more time it will take to get back online just a drop of water and entire infrastructure of Act is broken no one to talk to, bots everywhere, employee few Humans, after 38min of waiting the Exec is waiting and told it rained, thanks we didn't knew, when r u fixing?

• 
  Rasmi dash (@Rasmirdash) reported 12 minutes ago

  @ACTFibernet @shrutivish38360 u dm them but they would do nothing, absolutely nothing. my complaint is pending for weeks now. Never opt for @ACTFibernet

• 
  Manish Kutagal (@manishkutagal) reported 15 minutes ago

  @ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru

• 
  Babu (@Babu245489411) reported 16 minutes ago

  @ACTFibernet @ACTFibernet Stop sending scripted messages from A/C rooms. Fix the issue brewing for 2 days due to your incompetence. Get the approvals, let engineers work, and give real updates—not templates. #ACTFibernet #InternetDown #PoorService

• 
  Arocks Adi (@Arocks_Adi) reported 20 minutes ago

  @ACTFibernet 3+ days downtime!?!? That’s it I’m not choosing ACT for my next time. You just lost a long time customer. 👎

• 
  Lakshay Jain (@jlakshay1996) reported 20 minutes ago

  Disappointing service from @ACTFibernet. Internet down since yesterday (SR10280004592444). 20-min wait times only to get fake "technician visit" updates. Now the team isn't even picking up my calls after ghosting the visit. Tired of chasing. Fix this @ACTFibernetHelp #ACTFibernet

• 
  Harmanjit Gill (@HarmanjitGill5) reported 24 minutes ago

  @ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.

• 
  Sama (@math031991) reported 26 minutes ago

  Hi @ACTFibernet our internet is not working since two days and your service person close the service request twice without working on it. Please resolve ASAP Service request number: SR10280008327534

• 
  Haiku (@riceofsushi) reported 26 minutes ago

  @ACTFibernet We signed up yesterday for a 100 Mbps connection (CAF 102800585515) & paid 3 months in advance. Promised installation yesterday or today by Navya (97408 31843). Since then, there has been no response to calls/WhatsApp. Customer support escalation also unresolved.

• 
  leo joseph (@Joseph91Leo) reported 29 minutes ago

  @ACTFibernet writing with regards to the ticket number SR10280008026254 raised 29 April at 20:00 till now the issue is not resolved. Kindly look into getting this resolved.