ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Actfibernetsucks (@isdwlyhni) reported 2 minutes ago

  @ACTFibernet I don’t want “24-48 hours, extensive damage, team is on-site” bs. I want a new engineer assigned and for this to be fixed today.

• 
  Tech News (@DevxExtra) reported 6 minutes ago

  Hey @ACTFibernet don't offer customer support until 12 AM if you can't hire competent, alert staff at this time. My sleepy technician only made me do a router restart and wasn't helpful. There is a huge routing problem from your end which causing me packet loss and ping issues.

• 
  Adithi (@adeatii) reported 10 minutes ago

  @ACTFibernet It’s been a whole another day since my tweet and there has been no resolution. I have been getting messages of delay since last night. This is unacceptable @ACTFibernet

• 
  MayaRao (@MayaRao) reported 17 minutes ago

  ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

• 
  आचार्यचरणदर्शनाकांक्षी (@srinimani52) reported 18 minutes ago

  @ACTFibernet day 8 without internet . Everytime we try to call the customer care, it doesn't help. Do you intend to correct the issue? I've been spending daily going to office because of your negligence. Worst service ever No- sr10280017875264

• 
  Avinash jha (@Er_Avinashjha) reported 20 minutes ago

  @ACTFibernet After 48+ hours of no internet, zero response from support, and false “back online” messages — I’ve had enough. Requesting immediate disconnection of my service. This level of service is unacceptable.

• 
  Saliq Gowhar (@saliq7_) reported 22 minutes ago

  Now that you and your ****** support has wasted my 3 whole days due to which I wasnt able to do my work, and faced issues with moving out, Thanks for wasting my time @ACTFibernet but now I cannot take it anymore

• 
  Simon (@ichowdary9) reported 24 minutes ago

  @reliancejio is the worst either in mobile or fiber. No response even if you visit a store. From past 48hrs my wifi is not working and cables are damaged due to rain. Rain stopped 36hrs ago and still no one to repair it. @ACTFibernet resolved within hours for my other connection

• 
  Md Fuzair (@MFuzair) reported 29 minutes ago

  @ACTFibernet Is this the way of providing the Internet services. As a customer I have raise no of ticketand still I didnot have permanent solution. SR10179948467044 this is resolved without solution again I raise tckt#SR10180099838774 plz help me with resolution @Bhatti_Mallu sir

• 
  Darshan G H (@DarshanGH183622) reported 32 minutes ago

  @ACTFibernet My Internet is down from yesterday. I raised a ticket yesterday morning and till now there is no resolution, only tickets are being raised and closed at your own convenience. Let me know if I should start looking for other service providers.