ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported 8 minutes ago

  @ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.

• 
  abhishek sharma (@abhisheku73) reported 8 minutes ago

  Not required any more, I have already signed up with another service provide, I will ensure that all my friends and family also cancel your services soon... @ACTFibernet ..... You guys are providing the worst services in Hyderabad

• 
  Ramjee Madina (@ramjee_rm) reported 8 minutes ago

  @ACTFibernet What is the status on this ? Are you capable to resolve this? Or let me know if will completely close the act network services and opt for any other service.

• 
  Occupy Indians 🇮🇳 (@occupyindians) reported 9 minutes ago

  @ACTFibernet You run the internet business in Bangalore without having the power backup at Junction boxes? My internet connection went down the moment power went. This is totally unprofessional service from ACT. I would not recommend this company to anyone - A/C No: 102806254925

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 16 minutes ago

  @ACTFibernet how long you want to wait ?? More than 2 days just to fix the issue in the box?? Crazy!!!

• 
  Mahesh (@Mahesh_arepally) reported 17 minutes ago

  Hey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate

• 
  Bharat (@bvsbrk) reported 18 minutes ago

  @ACTFibernet the internet is down since morning and when I opened a ticket SR10181184558624 the eta to resolve is suddenly tomorrow evening? What kind of utter nonsense is this? How can working professionals do their job with this extremely unreliable network.Totally unacceptable

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 21 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernet, a cut overhead cable near my house was fixed in just 30 minutes. However, I was subjected to a 24-hour internet outage for this. This is poor customer service.

• 
  sourav purohit (@souravpurohit) reported 26 minutes ago

  @ACTFibernet your customer cares inability to help me shift my connection, has made me disconnect my act fibernet . A week passed since i raised a request yet no help provided only fake promises.

• 
  Alagappan Subramania (@al250849) reported 27 minutes ago

  @ACTFibernet we have raised yesterday that internet is not working !! Daily you guys changing the eta !! This is not fair !! You guys should have faster track system . If some issue it should why that happened and which area ? Changing eta alone will not resolve the issue team :(