ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 7 minutes ago

  @ACT @ACTFibernet Looks like you already have an open request for this issue with service request number with the helpline number their message is 'SR10181095912544'. You can be assured that our team is working on it. From yesterday the samething I'm hearing but no further action taken care

• 
  Yashwanth Reddy (@YashwanthR28440) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man

• 
  Samiullah Shaik (@samiullah_shaik) reported 8 minutes ago

  @ACTFibernet For this SR I AM getting call saying we are closing this please share number delight code . For refund they check with customers. Worster service call me

• 
  sai charan guntupalli (@_saicharan_) reported 10 minutes ago

  @Shivu2032 @ACTFibernet Same issue i requested for connection on July 3 after being promised installation within 24 hours. It's now July 13, and after multiple follow-ups, I still have neither a connection nor a refund despite requesting cancellation on July 7.Extremely poor service. @ACTFibernet

• 
  tensorCore (@saicharantweet) reported 12 minutes ago

  please resolve my issue SR10181085124474 . waiting from morning @ACTFibernet

• 
  NutellaJunk (@IndianSoviet) reported 17 minutes ago

  @ACTFibernet I need to shift the wifi adapter location within my home, can please help me ?

• 
  Anand Kansal (@anandkansal88) reported 17 minutes ago

  Disappointed with the extremely poor service by @ACTFibernet . Paid for 3-month subscription and I've been waiting for more than 48 hours for my connection. No response from their side. Now they are saying it will take more time. Hope the core team is aware of the poor service.

• 
  charan adabala (@charanadabala) reported 18 minutes ago

  @ACTFibernet @ACTFibernetHYD currently I am using ur service, observed continuous service interruption, this week out of 7days 4days we faced service interruption, provide worst service, no response for service team, no dedicated service staff in community

• 
  ryshab (@ryshab07) reported 19 minutes ago

  @ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered

• 
  Shashank Bharadwaj S (@__Shashank__007) reported 19 minutes ago

  @ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.