ACT outages and service status in Varanasi, Uttar Pradesh
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- ACT generated 0 outage signals in the last 24 hours around Varanasi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Varanasi, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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karthik alagan (@karthikalagan) reported@ACTFibernet for a service they’re already paying for.
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karthik alagan (@karthikalagan) reported@ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.
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mohammed afzal ahmed (@mohd59afzal) reportedFraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues
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Akshay Tiwari (@ATandTea) reported@ACTFibernet I paid for new connection but I don’t need it anymore. Please cancel - It’s not been setup yet
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Bharat Agarwal (@honestconsumer7) reportedThe resolution will happen tomorrow as per ticket update!! You have zero concern for customers @ACTFibernet
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sumanth (@sumanthcalling) reportedDera @ACTFibernet it's been 5 hours since we lost internet. Other the chatbot in your app to raise ticket, no one connected us till now. Such a pathetic service.
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Niranjan (@niranjan_2696) reportedI have been stranded without updates after payment was made. In the website I am prompted that I need my account activated to get support, what is this behaviour. @ACTFibernet
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Niharika B (@_aloopitika) reported@ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.
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Haris (@hahmad71) reported@ACTFibernet i have already escalated but no use . Same response everytime that the technician will call. Zero help . I cannot even connect back to the technician ffs.
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Pranshul Singla (@pranshul_singla) reported@ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657