ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ana anna na (@JoshuaThiek3) reported 4 minutes ago

  It has happened again. This internet issue has been occurring repeatedly and needs to be resolved permanently. It has been happening almost every month. Please investigate and fix the issue as soon as possible. Ticket Number: SR10281132438584 @ACTFibernet

• 
  Uday (@uday9885) reported 5 minutes ago

  @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

• 
  Sree Raja (@sreeaskanna) reported 7 minutes ago

  .@ACTFibernet Multiple tickets were marked “resolved,” but the issue keeps returning, disrupting office meetings and interviews. Recently, I was informed that the router installed is incompatible.

• 
  Mahi (@jagdish_mahi) reported 9 minutes ago

  @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

• 
  ideamanii (@ideamanii) reported 12 minutes ago

  @ACTFibernet In your customer support no seniors or supervisor to take call of customer. This shows the quality. I am in the call for last 25 mins. @ACTFibernet @TRAI - FYI

• 
  Hanu Rao (@HanuRaoG) reported 12 minutes ago

  @ACTFibernet @ACTFibernet please stop saying lie. I just spoke with TL of your Internet. Why there is only 1 technical person to fix the issue?? No backup? It a cable cut issue and it takes maximum 1 hour to fix this issue. But no person in this Bhimavaram town from @ACTFibernet to fix it. I need to wait till tomorrow afternoon for the person to come from Eluru?? Worst service from you guys again and you proved it!!!

• 
  Probiotic (@sun1385) reported 12 minutes ago

  @ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.

• 
  Harshit Bhadoria (@harshit_2816) reported 16 minutes ago

  I’m facing repeated internet outages with ACT Fibernet. Despite charging a premium, the issue keeps recurring, especially on weekends. The only response I receive is an ETR, leaving me without internet for hours. Please investigate and resolve this permanently @ACTFibernet

• 
  Gaurish Rao (@Cracked_pencil) reported 17 minutes ago

  @ACTFibernet what’s going on with your Internet service? Raised ticket, tried calling consumer care (brainless bot) etc. SR10281119426264 I need this resolved, or help me with refund of the recharge and discontinue service. “Maintenance in your area” is not valid every time.

• 
  GS Viswanathan (@gs_viswanathan) reported 20 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider