ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kash (@kash_viral) reported 2 minutes ago

  @ACTFibernet@ACTFibernetHYD when they don't wanna do anything, they'll just close the ticket, send the link for feedback and stop responding because they can give bad service and hike prices, they want to connect on call instead solving the issue from their end. #share #public

• 
  SYED SALMAN (@salmantheboxing) reported 3 minutes ago

  @ACTFibernet Paid for 400 Mbps ACT Fiber. Router firmware is locked. Band steering is causing speed drops on my Smart TV. Technicians refusing to split 2.4GHz and 5GHz bands. Ticket No: [Apna Ticket Number]. Pathetic service @ACTFibernet"

• 
  Ravindra Pal singh (@silentjackle) reported 13 minutes ago

  I WFH. Attaching call logs to show how many times I've tried reaching out. Fix it TODAY. #ACTFiberNet

• 
  Chitransh Srivastava (@thechitranshsr) reported 14 minutes ago

  @ACTFibernet @FiberAct my worst decision was choosing you. I recently shifted to a place your employe is fooling me around not picking my calls and he has taken 500 rs at the time of registration from me said he will return it. Please take action, i dont want your connection now

• 
  Manoj Kumar (RightSideUp) (@Right2Prevail) reported 14 minutes ago

  @ACTFibernet why am I unable to access my account via the app? I've registered my phone number and email address and yet your app tells me my number is NOT REGISTERED as a customer??? What is the issue here????

• 
  ajay kumar (@ajjukumarcse) reported 15 minutes ago

  2/2 After the technician reset the connection, the existing Wi-Fi password stopped working and nobody informed us. No update, no communication, and still no reliable internet. Customers depend on your service for workthis level of support is unacceptable. #ACTFibernet #CustomerS

• 
  Naveen Kumar S (@IamNaveen_s) reported 17 minutes ago

  @ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.

• 
  s19hubham (@s19hubham) reported 23 minutes ago

  Hi @ACTFibernet - signed up for the WiFi today. Your support agent confirmed it will be installed today but no action taken yet inspite of paying for 3 months already. Please help. Account ID - 110806926073

• 
  zissou (@kunjiru91) reported 25 minutes ago

  @ACTFibernet Can I please talk to a human being from your team who can get something done? SR10280588837174 Please!!! Just so done with your service and support. Absolutely terrible.

• 
  Vignesh (@vignessshhhh) reported 28 minutes ago

  @ACTFibernet Been 24 hours, no updates other than ticket getting closed without resolution