ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashu (@ash_muls) reported 1 minute ago

  @ACTFibernet your services are intermittently going down throughout the day, causing disruption in work.. Pls check

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  Ananth vedantam (@AnanthVedantam) reported 3 minutes ago

  @ACTFibernet I need the reconnection ticket to be actioned. I have allowed your team to install the Ariel wiring installation set up on our property and was promised a free connection for our society’s CCTV security surveillance. Been 2 months now and no resolution.

• 
  Jayanth K (@JayanthKarri111) reported 3 minutes ago

  @ACTFibernet No internet for 72+ hours! Fully paid account, yet losing service days. Customer care and the assigned technician are completely ignoring my calls. Fix this immediately! Account: 106782536494 Ticket: SR 1068039642664 #ACTFibernet #ConsumerComplaint @TRAI

• 
  Rishab P Doshi (@RishabPDoshi1) reported 4 minutes ago

  I want to Say is there is some worst customer care company in India then that is @ACTFibernet ..They have been troubling like anything..Internet was not working for 2 days today when I called customer care and person who received call kept on saying same now issue is resolved..

• 
  Shyam Mamidi (@mamidi_shyam) reported 4 minutes ago

  @ACTFibernet Following a brief 30 minute storm the Fiber went down and now this is the third day and it’s still not up. All we get it the standard message that it is taking more time. Can someone ensure that some decent service level is assured?

• 
  shasha (@blackandwitty) reported 4 minutes ago

  I paid ₹3182 for ACT Fiber connection on 18/05/26 .Even after 4 days, it has not been installed and I am not receiving proper updates from your representative. I contacted customer care multiple times and tickets were raised, but the issue is still unresolved @ACTFibernet

• 
  Jayanth K (@JayanthKarri111) reported 6 minutes ago

  Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

• 
  WhySoSerious (@daburkaatel) reported 8 minutes ago

  @ACTFibernet my connection is not stable, getting lot of issues during office meetings.These issues are not affecting normal internet usage but creating huge problem for office work. Can you help on this?

• 
  Bunny (@TFIBUNNY) reported 8 minutes ago

  @ACTFibernet 6 hours over @ACTFibernet @ACTFibernetHYD still u not resolved this issue

• 
  Raunak Tiwari (@RaunakT28403139) reported 8 minutes ago

  @ACTFibernet I tried reaching out to the customer executive to confirm the request, but they are not responding or not calling.