ACT outages and service status in Varanasi, Uttar Pradesh

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr.Ashley Suri (@DrAshleySuri) reported 2 minutes ago

  @ACTFibernet I am calling your people again and again no response Just called once than when asked when ll you do it faded away I am filing a FIR Today We are working we cannot be at place all the time One must coordinate accordingly I was calling for shift since 29 march Worst response

• 
  Arun Bhola (@arunbhola1993) reported 4 minutes ago

  Your ACT Fibernet Ticket no: SR11079649621534 has been registered. Our team will ensure fastest possible action. My internet is not working since today morning & haven't received any response or resolution yet. Pathetic service @ACTFibernet

• 
  Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported 4 minutes ago

  @ACTFibernet Dont i’ve any other work to do?You guys are unable to fix a single problem from last 5 days. If there is some cable issue or any other issue figure it out and replace it.I believe have not taken any sponsorship from you for free for this internet by paying more than other ISP.

• 
  Bikash Rana (@BikashRana101) reported 7 minutes ago

  @ACTFibernet I appreciate for the response you gave me within no time. I wish the real issue is fixed the same way.

• 
  Shan (@Shan23827505) reported 7 minutes ago

  @ACTFibernet But what is the use of this? They said they cannot process any refund . If you are happy to keep my money, which I needed the most, then keep it. I already explained why I wanted to cancel this connection..

• 
  Sai Srinivas (@SaiSai92186) reported 7 minutes ago

  @ACTFibernet It was the lack of proper communication & multiple people coming and saying same thing every day. The only way to retain me is to fix that by 4pm today.

• 
  Samir Mir (@SamirMir2123) reported 12 minutes ago

  @ACTFibernet SR10279623447510 No Resolution Since 8 Days. This is really unfortunate that being ACT customer I have to escalate on twitter. These days ACT does not provide solution without twitter. Disappointed and very low standard customer service.

• 
  TANK 🐦 (@TANK_SOS) reported 12 minutes ago

  Hello @ACTFibernet . My subscription for SonyLIV is showing expired. I have paid all my bills despite that why it's showing that. Why there is always some lapse. Why can't it be smooth and functional when I am paying the money on time. Kindly fix it as soon as possible.

• 
  Sanjay Debnath (@sanjaydebnath86) reported 14 minutes ago

  @ACTFibernet Hi @ACTFibernet The ETA to resolve this issue was 12PM. It's already passed, still no internet. Customer care can we expect a final ETA when the issue will resolve? Issue still not resolved. There were 2 ETA given, both were passed. Uday not giving response or picking call.

• 
  Daniel Christopher (@DanielChris2000) reported 17 minutes ago

  @ACTFibernet It's been two days since I bought a new connection and no team has come yet to do the installation. Is this how slow act support works?? 102796430366