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ACT

ACT outages and service status in Varanasi, Uttar Pradesh

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Varanasi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Varanasi, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Varanasi, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pramodhvittal
    pramodhvittal (@pramodhvittal) reported

    Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

  • pratikdhoot23
    Pratik Dhoot 🚀✨ (@pratikdhoot23) reported

    @ACTFibernet Wifi not working, blue light shows up since 36 hours Raised ticket, spoke 3 times on CC waited 30 min each time to connect to an agent, still no use Waited all day for technician to fix it Please help out, didn’t expect such pathetic service SR10180978587984

  • Jadeja_manish25
    Manish Kumar (@Jadeja_manish25) reported

    @ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi

  • TabrezNasar
    Dr. Tabrez Nasar, PhD (@TabrezNasar) reported

    10+ days since I got ACTFiber Ultra. Paid in full, job is still half done. No Ethernet setup, no Fire TV Stick as promised. Sales agent stopped answering calls/messages. VERY POOR after-sales service. @ACTFibernet Please resolve this. @ACTFibernetHYD #ACTFibernet #CustomerService

  • Jadeja_manish25
    Manish Kumar (@Jadeja_manish25) reported

    I'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet

  • SrikuP93
    Sriku P (@SrikuP93) reported

    @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?

  • manntwts
    Manish Sharma (@manntwts) reported

    @ACTFibernet It is not resolved. I am still facing this issue.

  • manishkundan01
    manish kundan (@manishkundan01) reported

    @ACTFibernet @ACTFibernetHYD I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Based on that assurance, I turned away another ISP at my doorstep. Since then, I've called customer care every day. #CustomerService

  • Resilient437
    Prashanth Reddy (@Resilient437) reported

    @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

  • AnjuMurke
    Anjali Murke (@AnjuMurke) reported

    @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,