ACT outages and service status in Tumkūr, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Tumkūr, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tumkūr, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tumkūr, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at ACT
ACT is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit (@spnagori) reported@ACTFibernet it's been a week and still there's no resolution. How much more time do you need to respond?
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Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet my internet is not working kindly check and update
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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HAMZA EQUBAL (@EqubalHamza) reportedVery disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this
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R G Shubham (@RGShubham2712) reported@ACTFibernet It’s high time you guys start focusing on service instead of sales. My internet has been frequently facing downtime and it's been more than 15 hours, no one has called me or resolved the issue.The calls(12 since morning) that I get is for plan renewal due this month.
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Sravan (@_sra1_) reported@ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.
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Ajay Verma (@vajay09101988) reported@ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago
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Proud Indian - contribute for change (@Indiavictimhome) reported@ACTFibernet @tamilhollywood2 Agree. Very poor service. The technician doesn't even bother to revert on WhatsApp or call. Customers are made to feel like begger. Pathetic.......
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JSM.Nadhan👨💻🥸 (@JSMNadhan07) reportedWorst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!
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Uncle Sam 786 (@CbhSam30259) reported@ACTFibernet This is exactly the problem. Your public assurance said “all general calls”would stop immediately,yet the calls continued repeatedly even after this statement.The attached call logs in the dm are from AFTER your tweet. The contradiction is unacceptable has only added more stress