ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maitreyanath (@Maitreyanath) reported 6 minutes ago

  @ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!

• 
  Ghajinikan (@ChandikanB) reported 6 minutes ago

  Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

• 
  Hemanth (@Hem2k) reported 6 minutes ago

  Facing internet connection issue with @ACTFibernet everyday since past 4 months. Not giving refund for my 7 month subscription so atleast I can shift to @Airtel_Presence Biggest fraud in india @ACTFibernet

• 
  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 6 minutes ago

  @ACTFibernet Hi, another 24hrs crossed but still no solution. I haven’t received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.

• 
  Amalendu Pandit (@AmalenduPandit) reported 12 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Balaji GOPALAN (@BalajiGopalanCH) reported 14 minutes ago

  @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 16 minutes ago

  @ACTFibernet It’s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?

• 
  Anang madhav (@Ansharma9871) reported 21 minutes ago

  @ACTFibernet Why should I pay any due amount when my 3-month plan has not even expired? Why have you suspended my service before the validity ends? Please explain the reason for generating this due amount

• 
  Yashwanth Reddy (@YashwanthR28440) reported 23 minutes ago

  @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

• 
  Irshad (@irshu2) reported 25 minutes ago

  @ACTFibernet My internet connection is down and am unable to reachout to @ACTFibernet in any ways.