ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  सुरेंदर रियाड 🆇 (@suRenDarRiad) reported 2 minutes ago

  @ACTFibernet I want to shift my WiFi, but I am being asked to pay ₹707. The new location is not far; I am just moving it across the road. Airtel Fiber is offering me the same thing for free. I don't want your WiFi anymore. Please come and take your device back. I can get a new @airtelindia connection for ₹1500 for 3 months. Very disappointed with this service.

• 
  Dennis The Menace (@LaunchingGantry) reported 2 minutes ago

  @ACTFibernet kindly help with my relocation request SR10280397388177. It was supposed to be done yesterday. I need this up and working before Monday morning from the new address.

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  Kavish Jadon (@kavishjadon) reported 3 minutes ago

  @ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.

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  Anabil Dey (@AnabilDey12314) reported 4 minutes ago

  @ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?

• 
  Sreenivaasan (@sreeni08g) reported 5 minutes ago

  @ACTFibernet Given connection request 3 days, Yet the installation is not done. Can you please help on this?

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  niranjan (@niranjanks91) reported 8 minutes ago

  @ACTFibernet Screw your service. Are you gonna compensate me for the loss of payment I had to incur? Your executive confirmed to resolve it by 9 PM. My whole day went by! Zero commitment. Such a pathetic service!

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  Sanjay Debnath (@sanjaydebnath86) reported 9 minutes ago

  @ACTFibernet Again buffering issue started. I am unable to watch neither ipl match nor movies online. Technician keep on giving wrong commitment that issue wiil never occur. It is frustrating that even though I have internet but unable to watch cricket match. #bufferingissue

• 
  ASHIK AHMED (@ashikahmed22) reported 11 minutes ago

  @ACTFibernet I have taken a new connection from you. I have paid you 9263 rupees two days ago but I have not received any call from your side for installation yet. This is a very bad act. It is a very distressing act from your side. This is very bad. Your ACT network company,

• 
  Atharva Pandey (@Atharva93602372) reported 13 minutes ago

  1) Dear @ACTFibernet, My internet has been down since yesterday afternoon. I registered a complaint through your app immediately, but after generating a ticket there has been no update, no resolution, and no communication from your team. It's been over 24 hours without service.

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 17 minutes ago

  @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?