ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  revealing the area (@thorfinnn1111) reported 5 minutes ago

  @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

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  K I L L E R V I P E R (@VinodPonduru) reported 5 minutes ago

  @ACTFibernet ETR for yday 9 am to 12 pm and today 1pm but no engineer assigned and no one came then how it will be fixed not happy with the service and issue resolution will message again as you suggested etr today 1pm

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  TheAngreziGhalib (@AngreziGhalib) reported 14 minutes ago

  @ACTFibernet Guys you must correct your service in all aspects. Neither your internet is good nor your customer care. Your team made disconnection after five days after failing to correct the issue. And now your customer care isn't answering call for refund. Moving to #Airtel

• 
  Akash Lakshminarayanan (@Akashlnarayanan) reported 16 minutes ago

  Absolutely pathetic onboarding from @ACTFibernet Was promised installation today by the sales guy and he doesn’t bother to attend to calls or reply for msgs. Not honouring commitment is one thing but not even caring to respond shows how a customer is taken for granted! Worst!

• 
  HAMZA EQUBAL (@EqubalHamza) reported 17 minutes ago

  @TheAyushSomani @ACTFibernet Very worst services no one can take responsibility for any i have sent 5 -6 emails and wrote on twitter nothing effect then.

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  sadakathullah khan (@hypnoindian) reported 18 minutes ago

  @ACTFibernet Thanks Appreciate your help. Please erase my contact details from your records so that no one from act can use my details. 🙏

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  Uncle Sam 786 (@CbhSam30259) reported 23 minutes ago

  Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

• 
  ARUN (@tweets2arun) reported 23 minutes ago

  @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment

• 
  Ayush Somani (@TheAyushSomani) reported 25 minutes ago

  @ACTFibernet My ACT Fibernet internet is down for the 4th time in the last 2 weeks (down the whole day and night) Here are my support tickets: SR11880193819394 (current) SR11880091697404 SR11879990828574 SR11879958459404 ACT is the worst internet provider I have ever used.

• 
  Sumit kumar (@Frxtrot007) reported 27 minutes ago

  @ACTFibernet My internet has been down since last night and I had raised a ticket. There is no way I can talk to the customer service and the status still shows in process. My work is getting impacted. I didn't renew my subscription to go through this frustration.