ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJ (@MJ_199318) reported 35 seconds ago

  @ACTFibernet @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 2 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  RandomHuman (@vijaytnc) reported 4 minutes ago

  @ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service

• 
  Pulcher (@pulcharr) reported 5 minutes ago

  @ACTFibernet pathetic service! Moving to absolutely anything else from tomorrow. Thanks for nothing! Also, your customer service representative on call seems to enjoy customer's problems. May be train them well.

• 
  Mahesh_18🔱 (@UmaViraj) reported 5 minutes ago

  10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet

• 
  Kartikaya Joshi (@kjoshi0202) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD no wifi internet since last 4 hours, and no resolution. Atleast have the technician assigned and send for resolution ASAP SR10180988438314

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 8 minutes ago

  One more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;

• 
  Anjali Murke (@AnjuMurke) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

• 
  Random Opinion 🇮🇳 (@Random_Raay24) reported 11 minutes ago

  @ACTFibernet If I cancel my subscription, will you accept your router broken into pieces by hammer 🔨, pls confirm planning to do it by next 24 hours 🙏🏻🛜🔨

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 13 minutes ago

  @ACTFibernet subscribers moving out to other service providers; will we start seeing a negative growth; @TAAssociates @TNorth