ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  अभिन्न मिश्रा (@mishraabhinn) reported 7 minutes ago

  @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

• 
  Rithin Sanjay (@rithinsanjay15) reported 8 minutes ago

  @ACTFibernet i am facing internet downtime from yesterday 5:30 but still no one has came to look. I didn’t get any call as well. I checked with the customer support and they said technician will call in 30 min around 1 o clock today but still no call came. SR10380793235454

• 
  Atul Kumar Dugar (@Atul_2206) reported 12 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Munmun Shukla (@munmunshukla88) reported 12 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  LoneGoat (@BlueHawks110) reported 13 minutes ago

  @ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.

• 
  Ayush Goyal (@ayush987goyal) reported 15 minutes ago

  @ACTFibernet Provided the details. Seems your review is also as slow as the actual service.

• 
  Sriram (@Sri_Hxor) reported 20 minutes ago

  @ACTFibernet damn. Why is your technical team so bad? I need this resolved urgently, or go ahead and disconnect my connection.

• 
  SYED SALMAN (@salmantheboxing) reported 20 minutes ago

  @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

• 
  Nation1st (@UrsVz7) reported 21 minutes ago

  @ACTFibernet it has been more than 24hrs , issue still not resolved.this is impact on our work. More than 200 houses internet down since 24hrs. Due to tree branch cutting by electricity dept. In Ameenpur Hyderabad. Kindly address ASAP. @ACTFibernetHYD

• 
  Rajendra Prasad Getla (@GetlaPrasad) reported 21 minutes ago

  That's the reason I'm using @ACTFibernet It's one of the best in terms of Service in Hyderabad. But even I did face some downtime here and there but I beleive it's base plans should increase the speeds.