ACT Outage Report in Tiruchirappalli, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tiruchirappalli, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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the_name_is_shashank
(@Shashan48113298) reported
Raised ticket as i was facing connection issue but they asked me to wait if someday technician will come and visit then it will get sort out. Pathetic service from @ACTFibernet.
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Abhishek Siripally
(@Abhishekk2820) reported
@ACTFibernet @ACTFibernetHYD R u really providing services?? a mesj from you (Your request SR10163351819758 is tentatively expected to be resolved by 10/28/2021.) Still now o update and when ever we call the customer service the same story. #worstservice
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OwlByWindow
(@owlbywindow) reported
@ACTFibernet you have a very weak customer resolution team. They can't understand queries and prematurely close tickets. Youe app does not even have escalation process. I wish you did better.
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Rahul Soni
(@Rahulsoni22) reported
@ACTFibernet Is it a monthly practice to have a downtime of 24 hours? I remember on 6th Oct also there was an outage and today also it is down. Why dont you declare this on your portal that your that services will be down for a day every month. #poorservices
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Kumar Vijith
(@vijith49) reported
There is no response!!? Really? This is how u treat ur customers? Dear @ACTFibernet I would like to opt out of ur subscription then. #serveinmylanguage
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Girish Gubbi | ಗಿರೀಶ್ ಗುಬ್ಬಿ
(@GubbiGirish) reported
@ACTFibernet Every time I try to contact your Kannada customer care, the agents insist me to speak in other languages. Please check. #serveinmylanguage
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Abhishek Siripally
(@Abhishekk2820) reported
@ACTFibernet Your request SR10163351819758 . Can you slove the problem orles want us to just move to other networks, where the value the customers
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Girish Gubbi | ಗಿರೀಶ್ ಗುಬ್ಬಿ
(@GubbiGirish) reported
@ACTFibernet Even then, I think the service is unavailable. Last few times, Kannada agents were not connected.
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Raj 🏄🏻♂️
(@officialrajiv9) reported
Such a horrible & pathetic service, We have been following up from almost 6/7 days & ur Customer Service team says they have created a ticket & we get a notification that it’s CLOSED, Your field executive says “ONLY NEW CONNECTIONS” What’s HAPPENING @ACTFibernet @ACTFibernetHYD
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Ambrose Rao
(@ambyrocksu) reported
@ACTFibernet I have responded with the details. Need some immediate response. The delay is causing a lot of issues.