ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mango_people (@Akhil_Mangoppl) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD - ****** service ****** customer service on hold from last 5 mins

• 
  ABHISHEK REDDY (@abhishekreddy95) reported 4 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD no one has addressed the ticket. I do not have internet again. Can you please have some ethics to solve this. You should be ashamed to see this post dwelling even after 7 days without resolution. Please help me discontinue ACT services. I AM DONE

• 
  sujith kumar reddy g (@sujithkumar_g) reported 4 minutes ago

  @ACTFibernet , I am really disappointed and regretting for taking act connection two days back, I’m not getting speed, created a ticket SR10379874434644, your technician visited not able to solve the issue, when I called to your customer care, your agent said nothing can be done

• 
  rapo (@rapors36) reported 9 minutes ago

  @ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY

• 
  rapo (@rapors36) reported 13 minutes ago

  @ACTFibernet Arre yaar when do you plan to resolve my issue. I gave paid 9k for 6 months to upgrade plan. Are you even considering to fix my plan or ignoring. APPEAL TO ALL MY FRIENDS THIS IS THE UNIMAGINABLE WORST CUSTOMER SERVICE FROM @ACTFibernet please think twice before going for this.

• 
  Neeraj Verma (@NeerajV70007257) reported 16 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  Jagyanseni (@SweeTie92083310) reported 17 minutes ago

  Internet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet

• 
  Vipin Detani (@DetaniVipin) reported 17 minutes ago

  If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

• 
  Deeptanshu Lodh (@DeeptanshuLodh1) reported 18 minutes ago

  @ACTFibernet @ACTFibernetHYD Absolutely disgraceful service by ACT. There is no internet service since the past 20 hours. Raised a service request ticket yesterday (SR10179938649054). The ETA was 11 am today. Still the internet has not been recovered.

• 
  The Young Citizen (@theyoungcitizen) reported 18 minutes ago

  @ACTFibernet I have already raised a disconnection request for my connection. Service has been stopped, but I haven’t received any update on router pickup or refund (₹823.85 showing as balance). Kindly arrange pickup and share status of refund at the earliest A/C: 118769631190