ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maybe Yoda (@yoda_maybe) reported 3 minutes ago

  @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

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  Suchit Mishra (@SuchitMish35454) reported 3 minutes ago

  @ACTFibernet @VFSGlobal @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

• 
  Ajay Verma (@vajay09101988) reported 4 minutes ago

  @ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.

• 
  Rishi Marwah (@r_marwah1993) reported 11 minutes ago

  @ACTFibernet Its almost a day and there us no resolution yet. This is the second time this has happened in the last 10 days. This is a very bad customer experience.

• 
  Dr Neemu Hage (@drneemu_hage) reported 11 minutes ago

  @ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!

• 
  Kerensa Sheen (@kerri_cp18) reported 21 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

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  Shiv (@mr_Tubun) reported 21 minutes ago

  @ACTFibernet Let it be, you guys don't deserve. Such pathetic service. We need internet for our office work and you guys saying the same thing time and again and don't value customers' time and money. Don't call me now to say sorry and your bs

• 
  Ajay Pal Singh (@SinghAjayPal06) reported 22 minutes ago

  @ACTFibernet @ACTBangalore Day 4 with No Wifi, blamed on 2 hrs of rain from a week ago. Complaint (SR10280081837574) raised, constant follow ups, but same empty reassurances & still no fix. At this point, it’s not a delay, it’s just being ignored. Clear deficiency in service.

• 
  Yoh (@venith_k99094) reported 23 minutes ago

  @ACTFibernet I’ve requested for accrue t closure 10 days back. Still the ticket is open. The internet issue cannot be fixed by technician cause of power junction and electricity issues from nearby building. Close this account. Ticket Id: SR10180116635664

• 
  Aman Kumar 🇮🇳🌿 (@amankumar43r) reported 24 minutes ago

  @ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad