ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 42 seconds ago

  @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

• 
  sri vatsav (@SrivatsavGorthi) reported 47 seconds ago

  Yet another issue. WiFi stays in red whenever there is a power cut and when it comes back. Manually have to remove the power cables from both the routers and reconnect them to fix it. Terrible experience yet again. Can you fix anything?? @ACTFibernetHYD @ACTFibernet

• 
  ManiAC (@HereIsMani13) reported 1 minute ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  karthik alagan (@karthikalagan) reported 1 minute ago

  @ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.

• 
  Pranav Pethe (@Eminence01) reported 3 minutes ago

  @ACTFibernet @ACT_Issues You really need to get your act together.. from being so dependable, we have had almost 5 outages in the last 3 months of a few hours everytime.. Address - Prestige Sunnyside Elm, Bangalore 103 with no permanent fix!!

• 
  karthik alagan (@karthikalagan) reported 7 minutes ago

  The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

• 
  Pradee (@Pradee72078039) reported 11 minutes ago

  @ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...

• 
  Maheshwaran R (@MahezwaranR) reported 12 minutes ago

  @ACTFibernet , Such a pathetic customer care and there is no proper response from the team even after multiple attempts. Simply you are dragging the customer with wrong information and it's frustrating to see it. Cust #: 103730651584. Netflix been upgraded from my account with my

• 
  Himanshu Basoya (@HIMANSHUBASOYA) reported 14 minutes ago

  Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

• 
  Arun Vicky (@arunvicky2) reported 16 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider