ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 51 seconds ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  Saran (@charts_TA101) reported 59 seconds ago

  How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

• 
  Mahesh (@Mahesh_arepally) reported 2 minutes ago

  @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

• 
  Abhishek Kothari (@DatsAbk) reported 4 minutes ago

  @ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!

• 
  ideamanii (@ideamanii) reported 5 minutes ago

  Switched my ACT Broadband plan from Advance Rental to Monthly Rental, and my promised 300 Mbps has dropped to just 90 Mbps. After 7 support calls, the issue is still unresolved—and calls keep getting disconnected mid-conversation. @ACTFibernet Please resolve this immediately.

• 
  Amalendu Pandit (@AmalenduPandit) reported 6 minutes ago

  @ACTFibernet I also requested a callback from the engineer almost 1000 times, but no calls came. When do I expect a resolution?

• 
  Gajula Neeraj (@gajula_neeraj) reported 13 minutes ago

  @ACTFibernet I paid amount on 9th Jul. Today is 16th. 7 plus days. Persom who made me paid from your marketing team not even lifting the call. Your X team providing genric response. I need this escalated on highest priority. Will you solve or cancel? And compensate me?

• 
  shambhu (@shambushandilya) reported 14 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Abhijit Pal (@Abhijit_Pal) reported 16 minutes ago

  @ACTFibernet Hello, you are one of the WORST internet providers in Hyderabad. My connection is down for more than 2 days, still no body came to fix, even after multiple complaints. Never ever go for this provider again.

• 
  Pradeep Raj (@deepu67) reported 17 minutes ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.