ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SVN Prasad (@svn_prasad) reported 4 minutes ago

  @ACTFibernet I already replied to ur team last wk abot the clarification hw the bill is calculated as I got some difference with the prorated calculation. Also req u check d email thread properly as I did mentioned already to disconnect the service. Plz chk and revert to that email thread

• 
  rvaidyanath (@rvaidyanth) reported 5 minutes ago

  @ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution

• 
  Mailsami (@paalpayasam) reported 11 minutes ago

  @JioCare @JioCare This is really a joke. If you look at our service request history you would know, we used to raise multiple tickets for frequent disconnection on weekly basis. We have moved to @ACTFibernet I urge you to disconnect immtly & refund the security deposit at the earliest

• 
  Suman (@hellmogamboo) reported 17 minutes ago

  @ACTFibernet its been almost a day and no one has reached out or resolved the issue. Ticket id: SR10181648713014 Team confirmed that issue will be fixed by 5 PM. Please let me know if you are fixing the connection or If I have to permanently switch other ISP.

• 
  Shankar (@AlanNoble11) reported 18 minutes ago

  @ACTFibernet I pay for a 450 Mbps yearly broadband plan (ID: 1030 1625 9386). The issue is back again. Every day, for some time, none of the web pages on my computer or phone will work. I’m left wondering what has happened.

• 
  Ashish (@Humble_Monster) reported 18 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore

• 
  Miles to go.......Blue 🍊🇮🇳 (@Nir0909) reported 18 minutes ago

  @Silent_Roads @ACTFibernet Phone allow calls without network too.. if properly call facility recharge available in phone.

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 20 minutes ago

  @ACTFibernet I have disconnected the connection due to inefficiency from your side to fix it @ACTFibernet Why hasn’t there been any information about the refund yet?

• 
  iYappan kRishnan (@jeeves_k) reported 22 minutes ago

  Dear friends, I would say be cautiouswhilre choosing act fiber .. worst ever support you will receive and very bad attitude from the customer care engineer. they disconnect the call while you speak if they don't have answer. @ACTFibernet thank you for teaching me lesson

• 
  Yogita Sharma (@YogitaS44968288) reported 26 minutes ago

  @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it