ACT outages and service status in Tiruchirappalli, Tamil Nadu

Problems in the last 24 hours in Tiruchirappalli, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tiruchirappalli, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iAnamika (@iAnamika_vibes) reported 5 minutes ago

  @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

• 
  Suchit Mishra (@SuchitMish35454) reported 5 minutes ago

  @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

• 
  OG (@ravi_bhat10) reported 6 minutes ago

  @ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.

• 
  Kerensa Sheen (@kerri_cp18) reported 12 minutes ago

  @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

• 
  Meher Siva (@meher_siva) reported 16 minutes ago

  @ACTFibernet is the worst service provider you can ever opt. They talk more and do nothing. I paid ₹750 for Amazon Fire stick on 20th April. The same needs to be given with activation within 3 days at max. It's been more than 10 days and no response. Say no to @ACTFibernetHYD

• 
  Maniveer Baradi (@ManiveerBaradi) reported 16 minutes ago

  @ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)

• 
  Maybe Yoda (@yoda_maybe) reported 18 minutes ago

  @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

• 
  Vikram (@edukulavikram) reported 18 minutes ago

  Post #2 @ACTFibernet @ACTFibernetHYD I have called Cust care 4 times, there have been no response. Very frustrating and poor service.

• 
  Naga Gowtham T (@NagaGowthamT) reported 22 minutes ago

  @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI

• 
  Akshay (@Akshay20031025) reported 23 minutes ago

  @ACTFibernet Hi, It's already been 24 hours and you said it will get resolved but it's still its not resolved and wifi is not working. Why don't you escalate to resolve the issue. Now please confirm finally when will the issue resolve.