ACT outages and service status in Tāndūr, Telangana

Problems in the last 24 hours in Tāndūr, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tāndūr, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Valar Morghulis (@Engineer_Libran) reported 3 minutes ago

  Dear @ACTFibernet @ACTFibernetHYD Your team has been unable to install Wifi for the past 4-5days. When we call a technician, they don't receive calls. Is this how you serve your customers even after paying in advance? Work order: WO101804576428 Such a distressed slow Service 👎🏻

• 
  SBajaj (@SBajaj06) reported 3 minutes ago

  @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

• 
  Rajenderreddy (@rajender4reddy) reported 6 minutes ago

  Since 28th, you have been postponing the resolution every day. Today again 1 PM, and now postponed to 6:30 PM. What is your team doing?Resolve it immediately or disconnect the service and refund the money idiots If you are not capable of managing the shutdown idiots @ACTFibernet

• 
  Ayush Khandelwal (@ayushkhndelwal) reported 8 minutes ago

  @ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago

• 
  Rajenderreddy (@rajender4reddy) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD Complaint No: SR10180476603804 My internet has been down since the night of the 28th. You promised it would be fixed by 1 PM on the 29th, then changed it to 6:30 PM. I called and explained that I had urgent work, and your team assured me the ticket

• 
  Dinesh (@ShivohamFeb26) reported 8 minutes ago

  @ACTFibernet pathetic response from customer care

• 
  Sanjay Debnath (@sanjaydebnath86) reported 9 minutes ago

  @ACTFibernet Again buffering issue started. I am unable to watch neither ipl match nor movies online. Technician keep on giving wrong commitment that issue wiil never occur. It is frustrating that even though I have internet but unable to watch cricket match. #bufferingissue

• 
  avijeet kumar (@avidno1) reported 11 minutes ago

  @ACTFibernet your service engineer Arun - 097317 03814 has responded he cannot fix and change our connection. What a service.

• 
  Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported 13 minutes ago

  Extremely disappointed with @ACTFibernet customer service. We requested an ownership transfer of our internet connection to my wife's name 3 days ago. The existing connection was disconnected immediately, but even after 2 full days, the internet service has not been restored.

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 14 minutes ago

  Guess what. It has been more than 30 hours and still the ETR getting updates automatically with neither the update or not the notification of what happened with internet 🛜. Such a worst take by @ACTFibernet on customers. I had enough and ready to switch for better 👎 @ACT_Issues