ACT outages and service status in Tāndūr, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Tāndūr, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Tāndūr, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tāndūr, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider
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Akshay (@Akshay20031025) reported@ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm
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Darshan G H (@DarshanGH183622) reported@ACTFibernet I'm hearing this since yesterday. My entire weekend was ruined thanks to you guys. I had to recharge my mobile plan for my work. Extra cost and no solution in hand.
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Rasmi dash (@Rasmirdash) reported@ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.
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Cinephly (@saichndra) reportedIt’s been over a day since the @ACTFibernet internet went down and ticket SR10180055765264 has yet to be addressed…. I appreciate the consistency of their network. However, the occasional issues are frustrating to handle as their support is incredibly slow to respond & resolve.
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Adithi (@adeatii) reported@ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet
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Bruce Wayne (@pavanvjs3665) reported@ACTFibernet Still no Update from Act and it's Technical Team. 5 plus Days still no Connection. None called from Act. I don't know how many Existing Customers of Facing issues with AcT services. As i am the New one, Promised connection within 24 hrs but still no response since 5 days.
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sadakathullah khan (@hypnoindian) reported@ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.
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Journey With Kites (@Journeywithkite) reported@ACTFibernet I'm thinking about taking a new connection here in Hyderabad. Want to know is 24/7 support available for internet outages,?
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Akshay (@Akshay20031025) reported@ACTFibernet Now they are saying again today the issue will not get fixed seriously are you guys playing here why can't you give one deadline when the issue will be fixed everyday we have to call and follow up. Why don't you escalate the issue if you are not able to fix it.