ACT outages and service status in Tāndūr, Telangana

Problems in the last 24 hours in Tāndūr, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Tāndūr, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dhairya (@dhairyakhale) reported 3 minutes ago

  Hello @ACTFibernet my internet is out since yesterday morning and a resolution was expected till 9 pm. It is a new day and still no news? You don't take a minute to charge extra fees if payment is delayed, what about now? Ticket no SR10280391703704

• 
  ramesh tgo (@ramesh_tgo) reported 3 minutes ago

  @ACTFibernet SR10380331784275 again the ticket was closed without my concent or frankly any solution. Is this how it's gonna be ACT? We keep going around circles? This is the 4th time my ticket has been closed with no concent from me. No solution. It's the same damn issue.

• 
  Ananth vedantam (@AnanthVedantam) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action

• 
  Ananth vedantam (@AnanthVedantam) reported 11 minutes ago

  @ACTFibernet I need the reconnection ticket to be actioned. I have allowed your team to install the Ariel wiring installation set up on our property and was promised a free connection for our society’s CCTV security surveillance. Been 2 months now and no resolution.

• 
  Narasimha Raju (@mvnraju_undi) reported 12 minutes ago

  @ACTFibernet I stay in Srila Park Pride, HYDERNAGAR, Water works road, Hyderabad, Opp to Calvary temple. internet is again gone and not working since 4 hours on 24-May. Service is becoming worst day by day. I request Leadership @ACTFibernet to look into the same immediately.

• 
  R. Balakrishnan (@BalakrishnanR) reported 17 minutes ago

  Yet to see a customer service support worse than @ACTFibernet .they call. Then send a “happy “ code. Unresolved . And after ten minutes they send a message “resolved”! Dont ever subscribe to ACTFibernet.

• 
  Anil Kumar Komari (@KomariAnilKumar) reported 17 minutes ago

  Worst customer support by @ACTFibernet @ACTFibernetHYD. Don't do any plan change with routers they won't deliver it. It's been 13 days but not delivered.When ever I call customer care (escalation team also) they say within 24 hours it will delivered but that 24 hours never come

• 
  sujith kumar reddy g (@sujithkumar_g) reported 18 minutes ago

  @ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice

• 
  Suresh (@IMSuresh_Dreams) reported 18 minutes ago

  @ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue

• 
  Kiran Vanam (@vanam_kiran) reported 23 minutes ago

  @ACTFibernet Still the issue was not resolved. Can you pay the penalty.I have made you advance payment for three months. #WorestActfiber