ACT outages and service status in Talwāra, Punjab

Problems in the last 24 hours in Talwāra, Punjab

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Talwāra, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pawan Kumar (@RPK560) reported 9 minutes ago

  It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

• 
  senthilkumar (@tsktsk123) reported 9 minutes ago

  @ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?

• 
  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 15 minutes ago

  @ACTFibernet My internet has been down and there has been no resolution. Ticket SR10180741534844 is still ongoing. The chat support team is not responding, and despite multiple requests, the assigned engineer has not called back. This level of service is unacceptable.

• 
  rahul thakur (@rahulthakur000) reported 16 minutes ago

  @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 18 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  டி.அருள்செழியன் (@darulchezhian) reported 20 minutes ago

  @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet

• 
  Pawan Kumar (@RPK560) reported 20 minutes ago

  @ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 20 minutes ago

  @ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband

• 
  ధనం-ఇంధనం! (@psseshank11) reported 22 minutes ago

  @ACTFibernet It has been more than 2 days i raised this request with frequent ETR updates and no resolution. Customer service executives has no clear update and visibility into the issue and resolution. Can you provide an update on this? #actfibernet #patheticservice

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 23 minutes ago

  @ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way