ACT outages and service status in Suriāpet, Telangana

Problems in the last 24 hours in Suriāpet, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Suriāpet, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gaurav Sachdev (@gauravsachdev79) reported 2 minutes ago

  @ACTFibernet you **** app doesnt work. I used to 5900 every 6 months for internet plan. Now it says 7300 as due. Kindly solve your **** app bugs im not even able to connect to agent there. Clarify about this bill or i will have to file a complaint in consumer court. 101439329428

• 
  Kiran Surya Nadella (@kiran_nadella) reported 6 minutes ago

  @ACTFibernet serious interruption of service and second time in last one week. No proper ownership and it’s been harassment by Act company. @TRAI @DoT_India

• 
  Pulcher (@pulcharr) reported 8 minutes ago

  @ACTFibernet pathetic service! Moving to absolutely anything else from tomorrow. Thanks for nothing! Also, your customer service representative on call seems to enjoy customer's problems. May be train them well.

• 
  Madhav Vasanth (@tisismadhav) reported 11 minutes ago

  @ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,

• 
  Uday M (@muvr) reported 19 minutes ago

  They said the issue will be resolved by 01/07 - 9.00 to 13.00 then another message comes saying its taking longer time and revised time is 19.30 to 21.00. All the given times are crossed. Because of this I am loosing my work! @ACTFibernet @ACTFibernetHYD @FiberAct

• 
  pramodhvittal (@pramodhvittal) reported 23 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 23 minutes ago

  Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

• 
  Saran Kumar (@sarankumars) reported 24 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  Uday M (@muvr) reported 29 minutes ago

  I have raised a complaint that my Internet is not working on 30/6 with the Service Request SR10180954236174. The issue is still not resolved. Worst Customer Service. @ACTFibernet @ACTFibernetHYD @FiberAct

• 
  Sriram Rajaram (@Sriram0508) reported 29 minutes ago

  @ACTFibernet can you please respond to my query? Mesh network installation pending for over a week.