ACT outages and service status in Suriāpet, Telangana

Problems in the last 24 hours in Suriāpet, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Suriāpet, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Abhijit Kulkarni 🌺 (@mkabhijit2) reported 10 minutes ago

  .@ACTFibernet : Abhijit from Bangalore. I had raised request for Plan upgrade on May 17. Despite many calls and getting assurances of escalation and it will be fixed within 24 hours 4-5 times, issue has not been resolved yet. This is really bad service off late.

• 
  Sambit Mohanty (@mohanty_sambit) reported 12 minutes ago

  @ACTFibernet SR10180478714564 it supposed complete bg yesterday but till now I have not received any call or any update on this..when can I expect to be done. All the customer care executive are telling different different story on this

• 
  Tushar Agarwal (@TusharAgar4860) reported 17 minutes ago

  @ACTFibernet And it's down again just with 3-4 hours. Please refund my money. I will opt for another provider. This is not how I want to use with daily issues

• 
  Binit Agarwal (@Binitagarwal7) reported 18 minutes ago

  Worst experience with @ACTFibernet. Got the connection on the 30th, promised installation by the 31st. Still no installation. Customer support just keeps stringing us along with empty "tomorrow" promises. The least you can do is provide an accurate timeline.

• 
  Akash Agrawal (@akshagr27) reported 19 minutes ago

  Hello @ACTFibernet @FiberAct I had requested for a connection shift in bangalore. It has been more than 8 days. No update from ACT. The guy who was about to shift is not picking up the call. Customer support gives a new deadline every time you call. It is frustrating, bad service

• 
  Arooran (@_arooran_) reported 19 minutes ago

  I paid for a 3-month subscription, but your network quality is terrible. Customers shouldn't have to beg for the service they've already paid for. Either: Restore my connection immediately, Refund the downtime period, or I will cancel ACT and move to a competitor. #actfibernet

• 
  R G Shubham (@RGShubham2712) reported 23 minutes ago

  I made the payment y'day after waiting for a month and after the payment, the next day internet is not working @ACTFibernet. The service guy requested my to not raise a ticket but doesn't show up himself for the resolution.Has been lying for the last 5 hours. Missed exam again.

• 
  Govardhana Chittepu (@GovardhanaCH) reported 26 minutes ago

  @ACTFibernet @ACTFibernetHYD what kind of service is this? Every month 2-3 days, I loose Internet connection because of your incapability, but you charge for all days including non functioning days. I have raised ticket SR10180535330154,still no one attended. Bad customer service

• 
  Nithin kumar R (@Aeronithin01) reported 27 minutes ago

  @ACTFibernet chennai has one of the worst customer support service ever, I had been using ACT for 10 years no loyalty to customers. Raised a complaint on June 1st till date no resolution. agents are rude and even saying if you don’t like ask for disconnection.. level of service.

• 
  ɱ૨.Nickk (@neelnihal1) reported 28 minutes ago

  @ACTFibernet pls help earliest. No technician or area manager is reaching out to clear the issue