ACT outages and service status in Suriāpet, Telangana
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Suriāpet, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Suriāpet, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Suriāpet, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.
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Preeti Singh (@PreetiLata4) reported@rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off
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Dinesh (@dineshrtvt) reported@ACTFibernet @ACTFibernet what’s the ETA for completing this reconnection, I still face rudeness from customer support in order to connect with escalation team
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Abishek R Srikaanth (@abishekrsr) reported@ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.
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Harish Chowdary (@HarishKandra) reported@ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues
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Seeker (@seeker0321) reported@ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread
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Niharika B (@_aloopitika) reported@ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.
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karthik alagan (@karthikalagan) reportedThe biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare Keep this reply yourself. Your customer service is good for nothing. It has been 60+ hours of service outage in my home. I got enough experience with your useless fiber connection. I'm switching to @ACTFibernet. @JioCare Ask your people to collect the useless router from my home.
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Jaimik Shah (@jaimikshahjj) reported@ACTFibernet Can't decide which is more poor, your services or customer service executive response? Which is faster internet or your service team for closing tickets.