ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harish Chowdary (@HarishKandra) reported 6 minutes ago

  @ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues

• 
  Avinash Meka (@MekaAvinash) reported 10 minutes ago

  @ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.

• 
  sri vatsav (@SrivatsavGorthi) reported 11 minutes ago

  @ACTFibernet Technician called again telling me it’s not their responsibility to install the new cable. Should I go through this hassle if I have to just upgrade a plan? Terrible experience this is.

• 
  Roozan Aggarwal (@roozanco) reported 13 minutes ago

  Hi @airtelindia , I am giving up on my Wifi network, please get your device collected in the coming week. Network so bad that I cant raise a ticket for this in your app. PLease share DM link to drop my number to contact further. I have signed up with @ACTFibernet

• 
  Maheshwaran R (@MahezwaranR) reported 14 minutes ago

  @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service

• 
  Dinesh (@dineshrtvt) reported 16 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754

• 
  Venkat (@venki6047) reported 18 minutes ago

  @ACTFibernet is a pure scam, continues to disappoint with frequent service disruptions and poor support. Tickets get auto‑closed, callbacks never happen, and even basic service quality isn’t maintained. Customers deserve better, would not recommend this provider. #worstservice

• 
  Apex (@ApexPredaror3) reported 18 minutes ago

  @panda_casts @ACTFibernet I use ACT and it's great, issues also get resolved in hours if it happened

• 
  🏴‍☠️Kaushik🏴‍☠️ (@peteragon) reported 19 minutes ago

  @ACTFibernet If you guys do not fix my issue asap, I cancelling the connection and moving to @airtelindia

• 
  Haris (@hahmad71) reported 19 minutes ago

  @ACTFibernet @ACTFibernet i just get same response . If i dont get it done in next 1 hr i will ask for removal of my connection and move to a better service provider