ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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anilmamidala (@anilmamidala123) reported@ACTFibernet Hey, My setup with a 12V Router UPS worked perfectly until you recently installed this new 5V Media Converter. Now my internet drops during every power cut because the converter doesn't have backup. I want you to fix this. Ticket :SR10179993009814, SR10179999813282
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Pradeep Parakuth (@pradeepnairz) reported@ACTFibernet the issue is not solved it been more than 30 hrs without internet. tickets raised are not addressed ! And request to cancel subscription is also not addressed. Kindly cancel my subscription.
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Subramaniya Ethiraj (@SubramaniyaE) reported@ACTFibernet please help me in resolution for this ticket SR10280028049654. It has been more than 24 hrs.
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Venki (@V_E_N_K_I_89) reported@ACTFibernet There is issue with internet, not working from yesterday, had raised ticket, connected to customer care, but no response on the fix. Ticket is : SR10280008034814 Need to escalate
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Suman Krishna (@i_sums) reported@ACTFibernet this is regarding the ticket SR10280005872394. Internet is not available for now than 40 hours now. Customer service is really bad where no one is responding to the queries and ETA for resolution is getting increased everytime!
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Mohammed Jawwad (@champion8790) reported@ACTFibernet Since9 days iam waiting I request your esteemed office to kindly expedite the process and complete it by today or tomorrow. Failing which,I may be compelled to proceed with installing other WiFi services.Their service is very fast they install the WiFi on the same day as the req
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veerana gowda (@veeransg5) reported@ACTFibernet Extremely disappointed with the unprofessional support. I’m being told to arrange power for your junction box if I want internet. I’m a paying customer; fixing technical/infrastructure issues is your responsibility, not mine. Please escalate and restore service immediately.
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vinay soni (@vinaysoni380) reported@ACTFibernet Raised this SR10279995684184 yesterday but no resolution till now. It is hampering my office work. In the same building, first floor people is also having ACT connection and they are able to use. Frustrating to see this. Please help
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Saif diwan (@Saifdiwan233431) reported@ACTFibernet It's been more than 24 hours since raising a ticket, and you closed the ticket without resolution. Also, I am not able to log in to my account on your app or website; it says my account does not exist anymore. Are you kidding?
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KARTHIKEYAN (விவசாயி) (@mekarthi87) reportedAn arrogant customer care which no one has ever seen before is @ACTFibernet @jagograhakjago @TRAI