ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran Vanam (@vanam_kiran) reported@ACTFibernet Still the problem is not resolved. No one has connected from your technical team. This issue can't be managed from your end. #noactfiber
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Ashwin Kumar (@ashwin_kumarV) reportedHey @ACTFibernet I’ve been trying to change my plan on your app but the payment fails to go thru every single time. I’m unable to connect to your customer connect team either. Can you help me out?
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Anirudh (@IamRamAnirudh) reported@ACTFibernet The support person checked and confirmed yesterday that the device needs to be replaced and he will replace it by this morning but till now no response. It's 24 hours without internet!! Why need more than 24 hours to resolve the issue when you already know how to fix the problem
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JSM.Nadhan👨💻🥸 (@JSMNadhan07) reportedWorst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!
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Sparsh (@skkumarsparsh) reported@ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.
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Tamil Punch Dialogue (@cinemaa_Tamil) reported@ACTFibernet They created new ticket for port issue... SR10380287209032 Please resolve at the earliest
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Amogh Sahore (@AmoghSahore) reported@Airtel_Presence You have only addressed my issue, no solution has been provided yet. No one has contacted me directly from Airtel regarding this issue. I think its in my best interest to move to @JioCare or @ACTFibernet at this point. Pathetic service.
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pradeepkenny (@pradeepkenny) reported@ACTFibernet Hi @ACTFibernet whether you will address this issue or going to reply the same stating concerned team is looking
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gowri natarajan (@gowrinatar40221) reported@ACTFibernet is arguably the worst internet service provider ever, in chennai. The internet connection has been down since yesterday and nobody seems to know what the issue is and tells you that someone is going to call you back but nobody ever calls you!!!
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akshath.k.r (@akshathkr) reported@ACTFibernet Again internet issue, this is happening every month atleast once and and this is the 2nd time in thisonth. I am tired raising the complaints everytime. I need the refund of what I have paid I prefer moving to other service provider. Worst services from ACT.