ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 07/01/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SumiitGaurr Sid Sharma (@SumiitGaurr) reported

    @anshika16_ @ACTFibernet ACT Fibernet is one of the worst broadband services I've ever experienced. Over 20 days post-disconnection, and still, no one has shown up for router pickup or refund processing. When I disconnected due to no internet issue, no technician visited for a week to resolve the problem

  • imdravidanstock Vinod Kumar (@imdravidanstock) reported

    @ACTFibernet I’ve been waiting over one month for my 4K set‑top box. Ramya assured delivery in 24 hrs, yet there’s been no response from customer care or her. This is unacceptable. @TRAI_official, kindly intervene and help resolve this. #CustomerComplaint #ACTFibernet

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet No resolution or no replies from your side you cheap @ACTFibernet .

  • _ganesans Ganesan Sankaran (@_ganesans) reported

    .@ACTFibernet You have the audacity to block my email ID for raising a customer service request @TRAI - do you have any role to monitor this or is it just on paper - a consumer is blocked from connecting with the customer service

  • unknown_voice0 Anonymous (@unknown_voice0) reported

    Public Warning 🚨 Avoid @ACTFibernet if you value your time & money. • High ping • Connection drops • Red light issues • No refund/support Worst experience ever! Not for gamers/streamers. #ACTFibernet #InternetFail @DoT_India @jagograhakjago

  • unknown_voice0 Anonymous (@unknown_voice0) reported

    Thanks @ACTFibernet for giving me 6+2 months of buffering and frustration! 🎮🚫 Gaming? Streaming? Try dreaming! Red light every day, no help, no refund. Amazing service (if you love pain). #ACTFibernet TID:SR11976056298984

  • unknown_voice0 Anonymous (@unknown_voice0) reported

    @ACTFibernet this is disgusting! Paid ₹5303 for lies. High ping, red light, no internet. ZERO support, ZERO compensation. Not made for gamers or streamers. Never recommending ACT to anyone. #ACTFibernet #WorstISP TID:SR11976056298984

  • unknown_voice0 Anonymous (@unknown_voice0) reported

    Shame on you @ACTFibernet ! 💔 False commitments, unstable internet, high ping, red light = no connection! Not for gamers, not for streamers! No solution, no refund, no compensation. We trusted you — you failed us. #ACTFibernet #InternetFail #GamerAlert

  • sunnychamp Meenakshi Sundar (@sunnychamp) reported

    Hey @ACTFibernet Internet has been down since morning. No resolution so far. What is happening?

  • Bharath39013812 Bharath (@Bharath39013812) reported

    @ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and app is not recognising me by the help of my registered phone number and showing I'm not an existing user.