ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 04/01/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (25%)

    Wi-fi (25%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. TV (1%)

    TV (1%)

  5. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HarshaHarley Harsha Reddy G (@HarshaHarley) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet internet speed drops down frequently and when raised a ticket the contact person asks us to play YouTube video and check speed test. For that moment it works. Later againthe speeddrops down. It hapend with customersupport executive multiple times. Userid:102656406176

  • pradip_idiot Deepu Pradeep (@pradip_idiot) reported

    @ACTFibernet @TRAI Team please help in such a irrospensible team , 2 weeks back @ACTFibernet team took money ₹5.6k from my end for new connection till now there is no connection no call from team, I requested for refund but no action from team. Please help in from this crisis 🙏🙏🙏

  • Phanihar1 Phanihar Kattamuri (@Phanihar1) reported

    @ACTFibernet My actual internet cable was diverted to another user and the wire was taped recently due to this my Router was not working and unable to pick the specified speed. I want act to restore my connection properly. I tested my unit with another cable it is working fine.

  • boganatham Haricharan (@boganatham) reported

    @ACTFibernet I am not sure what sort of customer care professionals you hire, they are not there to resolve anything other than reading the ticket comments which is generated. I have an issue with internet and the SLA for it is 27 hrs do find the ticket SR10265912190474

  • bharat_bagrecha Bharat Bagrecha (@bharat_bagrecha) reported

    DO NOT EVER BUY @ACTFibernet The network was giving us issues for past couple of days and we raised a complaint with the company about the same. At first, they said they will send some technician, which has not showed up till date.

  • vipin26786200 vipin (@vipin26786200) reported

    @ACTFibernet Internet Not Working Last 2 days, I have already paid 6+1 month bill and your billing team has changed my plan to monthly plan without my consent, and now I am getting message to pay monthly bill however I already paid 6 month bill in advance.

  • prashan99043341 prashanth kumar (@prashan99043341) reported

    @ACTFibernet my internet is not working from morning no response from ur side

  • GowthamMano2577 Gowtham Mano (@GowthamMano2577) reported

    @ACTFibernet so you won't accept ur mistake, for one day my LOP will be 4K, will u give that..?? see i am not just blaming u, try to understand from our end, getting money without proper service is what..?? pls say that. we demanding for what we pay, don't u forget it.

  • imvishal154 Vishal Sharma (@imvishal154) reported

    @ACTFibernet The internet in Yemalur Kempapura Main Road has been down for last 2 hours. Please bring it back up asap. Registered Mobile : 9710983284, Sarthak Rout.

  • imrisu Rishabh Saurabh (@imrisu) reported

    @ACTFibernet From yesterday evening internet connection are unavailable, first resolution window was today 9am-12pm with technician visit to see the issue, now shifted to 9pm without any technician visiting to see the issue. #Pathetic service, #unprofessional SR10265911324344