ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 02/05/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VedantK49100525 VedantKulkarni (@VedantK49100525) reported

    @ACTFibernet Seeking your assistance in the internet outage that has been persisting for more than 24 hours now. Ticket SR10177553184874

  • Meinthecrowd Pavan (@Meinthecrowd) reported

    @ACTFibernet As per our telephone conversation, you accepted all the issues raised by me, created tickets and told me you will take the feedback. That’s all. Nothing about resolution or anything was discussed. I also highlighted to you how, currently your digital tools are a blocker.

  • _nonvag vaj(taylor’s version) (@_nonvag) reported

    @ACTFibernet @ACTFibernetHYD I have been getting RELENTLESS calls from your service after telling them that we have already have taken a connection with your agents being extremely rude on call and asking for personal details. Everyday I am having to block WhatsApp messages.

  • kapilbarabari Kapil Barabari 🇮🇳 (@kapilbarabari) reported

    Dear @ACTFibernet It’s been more than a week now you are have not yet resolved our Internet issue .. Within 15 days of new connect a 6 month advance payment plan and the Internet is down for 10 days .. what does this mean.. Please cancel by account immediately and refund my money ASAP

  • Prashantpc279 Prashant Chaudhary (@Prashantpc279) reported

    @ACTFibernet Took a new connection on Monday, internet stopped working by Wednesday morning. Raised ticket SR10177557602944 ,ETR was 9 PM today, but no fix yet. Now support says it'll take 3 more days. Pathetic service - you take 3 month payment in advanc for 1 day of internet!

  • sudharsanhari Sudharsan Hari (@sudharsanhari) reported

    @Gauthamk228 @ACTFibernet Sorry I’ll never buy anything from RIL.

  • julaika2012 sahul hameed (@julaika2012) reported

    @ACTFibernet - I’ve been trying to reach your customer support regarding my internet outage since yesterday morning, but no one has responded. Is this how you treat your customers? Ticket ID SR10377551434544. Could someone from your team please check and update me on the status

  • MTAskariX MT Askari - The One Offer Guy (@MTAskariX) reported

    @ACTFibernet Raised refund ticket on Oct 8. Service exec Ilyas (9505021858) forced routers on Oct 10 saying he's "going far away". Closed my ticket without consent that night. Supervisor Sai refusing to help. This is clear consumer rights violation @ACTFibernet

  • satya_gujjari Bharath Maata Ki Jai (@satya_gujjari) reported

    @ACTFibernet my acct# 101005196494 I'm existing customer >10 years I paid 6 months amount 4 plan change 1 week.ago, ur team not delivering router i am in Hyderabad location. My everyday work is2get up dial ur custcare listening we r working on ur request and no solution l.

  • Chandan36049900 Chandan Singh (@Chandan36049900) reported

    @ACTFibernet @ACTFibernetCare @ACTFibernet_Help Internet not working for over 5 hours! This kind of service is unacceptable. User ID: 110775316268. If not resolved immediately, I’ll be forced to escalate this issue further. #ACTFibernet #InternetDown #PoorService