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ACT

ACT outages and service status in Sūrat, Gujarat

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 1: Problems at ACT

ACT is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • runthusiast
    Sachin Gogia (@runthusiast) reported

    @ACTFibernet - Does it take 2 months to change a plan and deliver routers? You are just making false promises. The service ticket you logged is made up - I can’t find that ticket on my account. I want you to return the money I paid for the 6-month plan. #ACTFibernet #Hyderabad

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I never expected this from ACT Fibernet. An ACT technician and site engineer came to my area, cut my broadband cable, and redirected my active connection to my neighbor's house. I had already paid for a 3-month plan, and I still have 45 days left on my subscription

  • deepu67
    Pradeep Raj (@deepu67) reported

    @ACTFibernet SR10381255919894 why am I having so much trouble with the internet for the past week?

  • susheelshetty
    Susheel Siddamshetty (@susheelshetty) reported

    @ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER

  • SocialCarmelita
    Carmelita Fernandes (@SocialCarmelita) reported

    @ACTFibernet My apps have been working extremely slow on my mobile despite using ACT Wifi. As I don't know who to escalate to, I am posting my request on X.

  • gopiye
    Gopal Iyengar (@gopiye) reported

    I lodged a complaint for the non working of ACT WiFi at my residence in Chennai on 23 July. The service engineer checked the instrument and suggested that the router needs replacement. It's more than a week now and the router has still not been replaced. @ACTFibernet

  • runthusiast
    Sachin Gogia (@runthusiast) reported

    @ACTFibernet Don’t reply like a bot and find a human who will do something to actually fix the issue.

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.

  • arun238
    tej (@arun238) reported

    @ACTFibernet Have raised ticket 20 days back but no response and called customer care everytime they say 24 hours , what's going on Worst service #actwifi #actfibernet

  • i_mranjit
    Ranjit (@i_mranjit) reported

    @ACTFibernet @ACTFibernetHYD @ACT_Issues Extremely disappointed. You promised router delivery in 3–7 days. It's now been 10 days, and despite calling customer support every day, I only get false promises.