ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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BIKRAM PAL
(@vikipaulpaul) reported
@ACTFibernet @ACTFibernet it’s been 15hrs still my problem is not resolved.
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biswanatha behera
(@biswanathabeher) reported
@ACTFibernet @ACTFibernet Nothing resolved. Your customer service people call and create another ticket again. Without resolving. Just creating another ticket. Such irritating things to do every day. It's been 15 days. I don't know what you guys are doing. Every time new ticket crated..
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Uday Shankar Sinha
(@udayshankar0205) reported
@ACTFibernet Forget all those things. You charge a flat fee at the start of the month and then you disconnect in the month when the money is paid. You provide no resolution. Is the customer a fool. What kind of business ethics you have.
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Lohith
(@Lohith_Hebbur) reported
@ACTFibernet this is not the first time u are looking it to the issue, you keep on cheating in the name of plans. and purposefully slowing the net speed to save money. its a big cheating game from ACT.
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Jeet Biswal
(@satyagreat) reported
@ACTFibernet This is so pathetic to see your service to yhe customers. Charging unnessesary amount with the bill. And your customer care agents put our calls on silent while talking pretending it a network issue just to avoid our question. DISGUSTING
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Ranjitha
(@ranjithajeurkar) reported
@ACTFibernet No, someone from your feedback team did call us but the issue has not been resolved. We shared more information with them, but they haven't got back with us at all. Please escalate this.
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Yash
(@Ya643442041) reported
@ACTFibernet still my plan change bill is not reflecting ?? Can’t able to pay bill. SR closed without any resolution
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Narendra Sai
(@naniamirsr) reported
@ACTFibernet lost connection at my place and seems to be line issue. Please resolve this at the earliest as I have an online exam tomorrow. Kindly prioritise the issue 560043, NRI LAYOUT, HORAMAVU, BANGALORE
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Pradeep Kumar G🇮🇳
(@DiscoverPanda) reported
@ACTFibernet @ACTFibernetHYD You need to create actfibernet box /actfibernet junction box that runs on solar panels and not on customer's/consumer's power unit... You will go out of business if you don't take this issue seriously...
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Jeet Biswal
(@satyagreat) reported
@ACTFibernet There is no permanent and proper solution to any issues regarding your broadband. Everyone in your organisation are busy throwing some excuses. #outregeousAct