ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen Subramani (@PraveenSub51203) reported@ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.
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Mohd Zubair Mohiuddin (@MohdZub65084989) reported@ACTFibernet Whether you focus or not ....idc... If you do not give service then return my amount... I will wait till tonight. Otherwise tomorrow I need my money back
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??
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Kaido (@qsameer368) reported@ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮
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Nilesh Mishra (@NileshM13475468) reported@ACTFibernet Weekly outage due to wire tampering at junction box. No action taken despite repeated complaints. Today: 12:30 AM complaint, no visit till 2 PM. SR11079930861814 Fix permanently or I escalate to TRAI.
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Dishant Yadav (@Dishant9654) reported@ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902
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DataBites (@yashjaiswaalll) reported@ACTFibernet u ******* dum pig listen here bastrad. My ticket is - SR10179878376514 and if it not fixed in the next hour, I will personally destroy ur wifi and throw it out of my home and burn it and upload it on social media just to provoke u, u ******* rascal. FIX IT NOW
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Anurag (@anurag_abk) reported@ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.
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Ser Humano (@noorussaleheen) reported@ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.
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Randeep Singh (@ramansaini) reported@ACTFibernet . I am still waiting for the resolution and I hope that I am not getting a response that we cannot process the refund. I am not going to take the blame of some wrong commitment from your sales team.