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ACT

ACT outages and service status in Sūrat, Gujarat

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at ACT

ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mohammedhyd84
    Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported

    @ACTFibernet With out solution closed the ticket

  • bitsbeatsbreath
    अंकुर (@bitsbeatsbreath) reported

    @ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.

  • spnagori
    Sumit (@spnagori) reported

    @ACTFibernet Can you provide a way where we can talk to your customer care executive. All your chatbox and mails are just automated replies

  • edukulavikram
    Vikram (@edukulavikram) reported

    Post #2 @ACTFibernet @ACTFibernetHYD I have called Cust care 4 times, there have been no response. Very frustrating and poor service.

  • thorfinnn1111
    revealing the area (@thorfinnn1111) reported

    @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

  • kumarshantanu35
    Shantanu kumar (@kumarshantanu35) reported

    @ACTFibernet Till now my issue is not resolved. Your technician is not receiving my call. If installation is not done today then please refund my amount. If in the initial phase itself you are not able to fulfill your promise then i am not sure about future.

  • SuchitMish35454
    Suchit Mishra (@SuchitMish35454) reported

    ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! @ACTFibernet #Lucknow #ConsumerCourt #BadService

  • raobs166
    B Srinivas Rao (@raobs166) reported

    @dheerajaith @ACTFibernet @FiberAct My firestick is pending delivery for more than 36 days....... very bad service.......good assurance....but no commitment........

  • dheerajaith
    dheeraj aithal (@dheerajaith) reported

    @ACTFibernet And then it is down again!

  • gv_saikumar
    Saiku (@gv_saikumar) reported

    @ACTFibernet Internet service disrupted. Please resolve ASAP. Ticket SR10280216235804. Outages have become common in the locality, ensure faster resumption-of service.