ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 12/14/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • PrashanthTav Prashanth_tav (@PrashanthTav) reported

    @ACTFibernet highly incompetent customer service and installation team.i pay money.they don't know...they come for installation and leave with doing their job...get your act together and don't play with customer's patience #irresponsible #actfibernet

  • Naveen5342 Naveen (@Naveen5342) reported

    @ACTFibernet having issue more than 1 day no update from ACT team without any action closing the ticket . Time to cancel the ACT

  • imkarthik1845 Karthik (@imkarthik1845) reported

    @ACTFibernet I am unable to use my Internet. I have already raised the ticket for the problem. But, I would like you to speed up the process please.

  • Pawan79969966 Pawan (@Pawan79969966) reported

    @ACTFibernet @ACTBroadbandIn @ActfiberC - As discussed yesterday, I have the recorded voice call of agent where he has given commitment that charges which are put will be wavied off. Please take this on serious note, if this is not working I'm happy to go other ISP

  • ShariqUR1 Shariq UR (@ShariqUR1) reported

    @ACTFibernet Requested for shifting 1 month ago. Still not shifted. Technicians call and ask for location only to tell me they are not in-charge for the area. Multiple requests registered. No resolution yet. Either Act has incapable staff or they just don't want to work😤

  • SrikumarBaggri Srikumar Baggri 🇮🇳 (@SrikumarBaggri) reported

    @GaneshP22518972 @ACTFibernet Facing same issue no wifi for last 28 hours !!!

  • krispokkuluri krishna pokkuluri (@krispokkuluri) reported from Annāram, Telangana

    @ACTFibernet my internet is down for 2 weeks straight . I have called your customer care 20+ times . Nobody responds back and have closed my ticket without my knowledge . Ticket: SR10160792732932 SR10160812727971 Haven't been able to resolve or respond.

  • Sufiyan39263103 Sufiyan (@Sufiyan39263103) reported

    @ACTFibernet Even if I give you my number call disconnects will be the same thing I will get. I did 5-7 calls today's all got disconnected no agent try to resolve my issue. Still I have DM you my number let's see how quickly I get a call back.

  • darkknnightt darkknight (@darkknnightt) reported

    @ACTFibernet SR10860814772172 This is the third issue in two months. Seems some junction box is out of order. I want this fixed in the next 2 hours. my work is impacted, Enough is enough, I’ve been an ACT customer for 6 years but now, I’m looking to move to different broadband

  • imranale Imran (@imranale) reported

    @ACTFibernet need help. Your service has been deteriorating each passing day.