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ACT

ACT outages and service status in Sūrat, Gujarat

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • GDalasania
    Gaurav Dalasania 🇮🇳 (@GDalasania) reported

    Extremely disappointed with the service from @ACTFibernet. I’ve been chasing my refund for 4 months with no resolution.

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet Weekly outage due to wire tampering at junction box. No action taken despite repeated complaints. Today: 12:30 AM complaint, no visit till 2 PM. SR11079930861814 Fix permanently or I escalate to TRAI.

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

  • MOHAMMEDAS38745
    MOHAMMED ASIF (@MOHAMMEDAS38745) reported

    @ACTFibernet , providing waste service and not even solving problems after many complaints... Regular disconnections , fed up with the service and customer support..

  • YogeshK86286
    yogesh yadav (@YogeshK86286) reported

    @ACTFibernet internet is not working in Whitefield Immadhalli since night..please check and fixed it .I have demo with client so please check it asap

  • amipaulomi
    Paulomi (@amipaulomi) reported

    @ACTFibernet What's the point of even asking for your customer's preference for relocation date in relocation form when you are going to decide the relocation date by yourself, not understanding the customer's situation? Your feedback form is not working either.

  • Chiragrc94
    Chirag R C (@Chiragrc94) reported

    @ACTFibernet @ACTFibernet I’m still waiting for resolution. I have given all the details

  • aniljaswal007
    Jazz (@aniljaswal007) reported

    @ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.

  • NeerajV70007257
    Neeraj Verma (@NeerajV70007257) reported

    @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService