ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 01/02/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aleempasha9 aleempasha (@aleempasha9) reported

    @ACTFibernet your customer service is very pathetic. I have called multiple times but my issue isn’t resolved and your technicians avoid calls. Do the needful ASAP ask someone to call me

  • tanejam7 Mohit Taneja (@tanejam7) reported

    @ACTFibernet We are still facing the issue. Internet is not working till now. SR11064418293364 I am facing the issue from day one. Your connection go sinked anytime @airtelindia can you check the feasibility in my area, Kishangarh, Vasant Kunj. If possible then please provide the connection

  • VVAGEESH1 V VAGEESH (@VVAGEESH1) reported

    @ACTFibernet Done, resolved. Please work on fixing the customer care number.

  • tanejam7 Mohit Taneja (@tanejam7) reported

    @ACTFibernet @airtelindia Received the message at your end. You will take more than 24 hours to resolve the issue. SURPRISED!!! Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 3/22(MM/DD) 16:00 to 19:30. Sorry for the inconvenience. Team ACT

  • thee2610 26 🇮🇳 (@thee2610) reported

    @ACTFibernet no response the customer support team from last 7 days . I have issues with the app and invoice, please contact ASAP

  • LennoxDCoutho Lennox D'Coutho (@LennoxDCoutho) reported

    @ACTFibernet You have not been providing me with the service I have been paying for and when a complaint has been raised you get a customer service agent to harass me over the call multiple times and outright be rude and deny any escalation route and hang up the call?

  • BeachNamitha NamithaBeach (@BeachNamitha) reported

    Dear @ACTFibernet Extremely disappointed with your relocation services. In spite of registrating on your app , my request is unheeded to. I have raised many tickets but your team is indifferent. WORST CUSTOMER SERIVICE EVER. And I have paid for a year. Very disappointing 😔

  • LennoxDCoutho Lennox D'Coutho (@LennoxDCoutho) reported

    @ACTFibernet I have raised over 10 complaints for the same issue and it is not resolved and on top of that you get the worst customer care rep to call and harass me multiple times? I need this resolved now. I have written to the ombudsman as well and there is no response!!

  • mukeshkorrapati Mukeshkumarkorrapati (@mukeshkorrapati) reported

    @ACTFibernet Lost again and your customer support team is even not speaking when connected. Am I blocked to talk as i am requesting that I lost internet and coming to them for resolution. Waah what a service you have been delivering 👏. Great job #Actteam @ACTFibernet. Never expected.

  • prashanthrao Prashanth Rao (@prashanthrao) reported

    @ACTFibernet @ACTBangalore If a customer requests for reconnect, doesn't ACT provide an invoice to make the payment ? We received an invoice for 15 days, and ACT voluntarily disconnected and gave a discount for 15 days. Payment was made to the invoice, provided thinking it's a genuine error. 1 of 2