ACT Outage Report in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satyanweshi Donnie Baba (@dubeanupam) reported 2 minutes ago

  @ACTFibernet Team, there has been too much of back and forth in the last 48 hours without any resolution to most of the residents of the society. This is a feasibility issue and u would recommend that you cancel my subscription, give me a refund, and part ways.

• 
  Partha Roy (@roypartha0512) reported 3 minutes ago

  @ACTFibernet This is my service request SR10275737457924

• 
  हर हर महादेव (@harharshambhoo) reported 4 minutes ago

  @ACTFibernet ACT fiber broadband- worst company. He will ask payment first, after that he will not pick your call. Your money will stuck, when you paid for a new connection. They will not entertain.

• 
  chinnikrishnan (@vchinnikrishnan) reported 6 minutes ago

  @ACTFibernet You promised to resolve the complaint within 24 hours.. Now you are giving me an ETA which is beyond 24 hours, changing your ETA within an hour Please stick to your commitment

• 
  Partha Roy (@roypartha0512) reported 8 minutes ago

  @ACTFibernet @ActfiberC Got a new connection and there is no internet from starting. So many followups but no resolution. Customer care numbers don’t work. Big disappointment!!!!

• 
  Karthik Thayi (@ThayiKarthik) reported 9 minutes ago

  @ACTFibernet I've raised a service request SR10175296130863. It's been more than one month. The request is not resolved and somehow the status automatically shows resolved in the app. I tried reopening the ticket multiple times but no use.Contacted customer care team every (1/2)

• 
  Seemant Singh TrilokchandiBais (@seemaantsingh) reported 10 minutes ago

  No internet since yesterday afternoon. Filed a complaint, got zero response. @ACTFibernet this is the worst service I’ve ever experienced. We pay on time, you don’t deliver. Unacceptable. #ACTFibernet #InternetDown #WorstISP

• 
  Arvind Ramachander 🐾 (@arvindia4u) reported 10 minutes ago

  How irresponsible and unreliable is @ACTFibernet - No service, no technician available. If you have a job that involves Internet it is the last service provider you should choose. My last subscription - Absolutely unacceptable. You have my account details.Technician is on leave!

• 
  Prashanth Giridharan (@prash1301) reported 16 minutes ago

  @ACTFibernet My internet has been down and it's affecting my work. Ticket No: SR10375733130584. Please expedite the resolution—need urgent support! #ACTFibernet

• 
  Kumar Gaurav (@ImKGaurav7) reported 20 minutes ago

  @ACTFibernet is fraud. no one is responding. I am frustrated customer. Customer care executives are not friendly and never understand the actual request.