ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dishant Yadav (@Dishant9654) reported 1 minute ago

  @ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902

• 
  Suresh (@itzzssss) reported 8 minutes ago

  Very poor experience with @ACTFibernet. Within 1 week of installation, facing frequent disconnections and unstable service. This is unacceptable. If not resolved immediately, I will discontinue and switch to another provider. Kindly escalate and fix ASAP SR10380004426124

• 
  ABHISHEK REDDY (@abhishekreddy95) reported 8 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD no one has addressed the ticket. I do not have internet again. Can you please have some ethics to solve this. You should be ashamed to see this post dwelling even after 7 days without resolution. Please help me discontinue ACT services. I AM DONE

• 
  JA (@aleph2050) reported 9 minutes ago

  @ACTFibernet I am not getting the Internet connection and unable to raise a ticket as your app is non functional. I would need help on this. My account number is 107790432343. Please help at the earliest

• 
  Rajarshi (@rajarshi) reported 9 minutes ago

  Extremely shoddy customer service by @ACTFibernet , after collecting 6 months fees in advance, they have wired shut my kitchen window at installation and now there is zero response regarding rewiring, raised on 24th tech yet to be assigned #hyderabad

• 
  suprateek (@suprateek13) reported 11 minutes ago

  @JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.

• 
  Leo 🇮🇳 (@LuminousLeo_) reported 12 minutes ago

  Hello @ACTFibernetHYD, @ACTFibernet kindly advise if service is available in Sun City, Bandlaguda Jagir, Hyderabad 500086? I need to shift the connection from current location 501504.

• 
  kevin eliezer (@kevineliezer8) reported 13 minutes ago

  @ACTFibernet Even now they call and ask my name and disconnect. It's more than 20 call from the time the issue is been raised happening like this . I had enough of dealing with you . If you can resolve the issue before EOD I'll have your connection else bye @ACTFibernet never come back to u

• 
  Suresh (@IMSuresh_Dreams) reported 15 minutes ago

  @ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??

• 
  S. M. Sambasivam (@SMSambasivam1) reported 17 minutes ago

  After getting a new connection from ACT FIBERNET & further adding some OTT channels & paying the required amount, still NETFLIX is not streaming. Poor service & no follow up inspite of repeated reminders @ACTFibernet