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ACT outages and service status in Sūrat, Gujarat

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet please check out my problem in dm

  • Aswin657939
    Aswin (@Aswin657939) reported

    @ACTFibernet Again they closed the ticket without resolution. No reply for the email support team , very unethical. I paid an amount of 1200 for the April month, then my service was suspended with a new bill, with due on April 10. Very unfair trade practice by act internet. Why false commits

  • fayazizzy
    md fayaz (@fayazizzy) reported

    Very bad service, after recharging the network gets so slow. Worst service. @ACTFibernet @ACTFibernetHYD ******* service bastards what u people are doing don't know.

  • dwarkanimohit
    Mohit Dwarkani (@dwarkanimohit) reported

    @ACTFibernet @ACT_Issues I have raised a shifting request on 16th of April with the date of shifting as 17th April. However, I have not received any calls regarding the same. Tried reaching out to the customer support and it’s been said that it will be done at the earliest.

  • frowzzy
    Umesh Rege (@frowzzy) reported

    @TheSunilMittal @airtelindia you must learn customer service and support from @ACTFibernet ... internet is down for >24h and still no resolution in sight...really pathetic service

  • RajendraChim
    Explore The (@RajendraChim) reported

    Still no internet since April 15th.@ACTFibernet is wasting my time and money. App tickets and customer care calls are getting me nowhere. How is this acceptable in 2026? #actfibrenet #InternetDown #ServiceOutage SR11079817204044 Technicians visit and leave without any solution.

  • ManjuGowda1993
    Manjunath Gowda (@ManjuGowda1993) reported

    Extremely disappointed with @ACTFibernet service. The internet stops working properly every single weekend. Despite multiple complaints, there is no permanent solution. Kindly fix this connectivity issue immediately. @ACTFibernetHelp

  • Sandeep1Thota
    thota sandeep (@Sandeep1Thota) reported

    @ACTFibernet Hi Team, As per your promise on last reply thread, today is going to end the 72 hours. I am hoping today my issue might going to resolve!. Let's see. This is just a gentle reminder to the team to check from your side on my issue. Thank you in advance.

  • Abhishekgandhis
    Abhishek Gandhi (@Abhishekgandhis) reported

    @ACTFibernet Your service has been extremely unreliable. Complaint SR10379879346170 has been reopened again — this is the 5th/6th disconnection in just 20 days. This is unacceptable. I need a permanent solution, not repeated temporary fixes. Please resolve this urgently.

  • sardar_jaimeet
    Sardar Jaimeet Singh (@sardar_jaimeet) reported

    @ACTFibernet Please keep your feelings for yourself. I will make sure everyone knows how pathetic service you guys provide and how arrogant and rude your customer service is. Your ceo will be in touch with you soon with my call recordings.