ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (22%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ajay 😼
(@Hey_im_ajay) reported
@ACTFibernet Lawde fix your signal issues asap. Paisa barbaad bc tere services leke 🥲 I'll replace you with @airtelindia soon ✊
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Patni Patni
(@Patni3001) reported
@ACTFibernet @ACTFibernet They didn't visit or call me. Every time i ask for a reason for closing ticket from customer care,they update stating its router issue. The same router is provided by act & is working perfectly fine when i connect to my neighbors act connection. Pls help
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&sodeep | sudeep.eth 🦇🔊
(@sodeep_dev) reported
.@ACTFibernet your exec promised we'd get wifi signal on all the tree floors without any repeaters if we go for the 6 month plan that gives us a powerful router and found out it isn't powerful enough. Now the same exec is not picking up the call
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Pawan Kumar
(@pawanaryan73) reported
@ACTFibernet Every month facing problems with internet almost 4-5 times and it takes to to resolve atleast 24hour or more...why this type of problem happen from 2-3 month..r u doing some money saving or enforcing customer to change service provider?
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Manish yadav
(@M_Maverick_) reported
@ACTFibernet it's been more than 3 hrs since the internet is not working..no response from the technical team.. vijaynagar double storey North Delhi...we pay for internet in advance and get this..who will compensate for our loss of work due to this
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Mughil
(@Cloudsstrikes) reported
@ACTFibernet I had registered a complaint on Feb 1st and it is yet to be resolved. Plus your customer experience is so bad. I have to do regular follow ups. Please attend ASAP.
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Sundar Venkitakrishn
(@SVenkitakrish) reported
Are you #actfibernet customer beware. In their web site/app you will see an offer of free router if you pay the subscription for 6 months.After you pay they will keep on delaying the service request and it is now 4 months for me and am still waiting. This is clear cheating.
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Ajay prabhu
(@AjayPrabhu55) reported
@ACTFibernet vdi connection is very slow if i connect via ACT and other service provider its working fine. Can you please check. I tried to log this from app but it's not working
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Patni Patni
(@Patni3001) reported
@ACTFibernet Have opened four tickets, and each ticket was reopened also. Worst experience That's how chennai Field Engineer closed the ticket even without solving. They just close it. SR10366987751177. Please help! Need to shift to @airtelindia or @JioCare
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Ramananda Sengupta
(@Ramananda) reported
@ACTFibernet why is so difficult to connect with anyone from your service? Extremely frustrating to interact with a damn bot.