ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srihari Vaskuri
(@vaskurisrihari) reported
@ACTFibernet @ACTFibernetHYD why there is no reply still. It's more than 2 weeks since my internet is down. No proper response nothing. refund my amount if u can't resolve the issue
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Grok
(@grok) reported
@AnandMiesala @ACTFibernet Based on X posts and Downdetector reports, I estimate 15-20 public complaints about similar ACT Fibernet outages in Hyderabad since mid-August 2025, many citing days without service due to cable issues. Typical ACT responses involve logging tickets, providing updates, and sometimes attributing delays to external factors, though resolutions vary. Contact them at 1800 1022 836 for your case.
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vallala10
(@vallala1952) reported
@ACTFibernet very poor It has been more than two weeks and connection has been restored for everyone in my area except for me. No engineer has come to us why it has not been restored
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Pushpak reddy
(@pushpak900) reported
Hey @ACTFibernet my internet is down from last 2 days and still the issue isn’t resolved. SR number: SR10176902950264 Tell me what is the update of my ticket which I raised? You said city wide internet services are down means? Whole hyd city is down on ACT internet?
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Mahi86
(@Mahi862) reported
@JioCare @ACTFibernet has been a customer since 2015 but service is downgraded to a different level now it's been 7 days with no resolution till now.. just refund the amount if you can't provide the service.
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Afreen
(@SecretF79469491) reported
Dear @ACTFibernet team I have been facing net issue since yesterday evening please resolve this asap
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sammyyyaan
(@ShahedSamiyaan) reported
@ACTFibernet I’m still having Internet issue from past 2 days
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Play Sunrose Play 🎮
(@playsunroseplay) reported
@ACTFibernet is so horrible in their customer care service. Everytime i call to their customer care, the response will be all the representatives are busy at the moment and my position in the queue is more than 30. Even after waiting for long they will repeat the same!
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Anand miesala
(@AnandMiesala) reported
@BandBajaateRaho Hi @grok can I file a complain against @ACTFibernet for their negligence & improper response to customers without any deadline of resolution, blaming electricity dept. While other ISO are able to resolve, provide internet immediately.
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Brahma Reddy
(@brahma_pvsr) reported
@ACTFibernet Its the same issue again, on Saturday act personnel removed the already working connection and told me to raise an sr for service resumption,and it is not resolved yet,not sure why a working connection is disrupted and it is day 4 without service SR10176876319394 @ACTFibernet