ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay (@sanjayvd_) reported@ACTFibernet just received a message saying about a possible outage between 2am and 5am on 12 July, if that happens I swear I'm switching to another internet provider.
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bibin cedric (@bibincedric) reported@ACTFibernet Still no one has contacted me regarding this issue.. this is how an customer must be treated
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Ganesh Natarajan (@GaneshNataraja5) reported@ACTFibernet I am getting only the update not the resolution.
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Jagjit Singh Sikka (@w4rriorSaint) reported@ACTFibernet What kind of joke is this Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 15-Jul(DD/MM) 07:30 to 09:00AM. Team ACT
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Aditya ³³ (@adityaharindar) reported@nithitsuki @ACTFibernet Bangalore, ACT layed out a fiber line, but it doesn’t terminate at my home, there’s a common box for connections in the area, so not true FTTH
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𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported@ACTFibernet It’s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?
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Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.
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Prabhu Sreenivasan (@1979Prabs) reported@ACTFibernet The problem is not your resolution timeline ! It’s pathetic behaviour of your service engineer and relationship person - they don’t have the courtesy to call or answer
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tensorCore (@saicharantweet) reported@ACTFibernetHYD @ACTFibernet guys what the hell you doing.. we have work and cant live without wifi... from morning, i am not getting wifi signal. you dont have a customer support helpline and the ticket I raised is still pending.. where is your quick resolution
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sai charan guntupalli (@_saicharan_) reported@Shivu2032 @ACTFibernet Same issue i requested for connection on July 3 after being promised installation within 24 hours. It's now July 13, and after multiple follow-ups, I still have neither a connection nor a refund despite requesting cancellation on July 7.Extremely poor service. @ACTFibernet