ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ram Kumar (@RKSingh_Chauhan) reported 45 seconds ago

  @ACTFibernet @FiberAct is a worst internet service provider in India. Every month, mostly one or two days his internet is breakdown. After the complaint ticket raise,12-24 hours take to restore the internet service. Every year, 15-25 days are non-working but charges full payment.

• 
  Sai Srinivas (@SaiSai92186) reported 1 minute ago

  Worst relocation experience with @ACTFibernet. Being told "no space in box" for 2 days while my work suffers. Hey @JioCare, do you have space in your box for a new customer in Kukatpally? Ready to switch TODAY. Ticket: SR10179635881644 #Broadband #Internet #Hyderabad

• 
  Sanjay Debnath (@sanjaydebnath86) reported 3 minutes ago

  @ACTFibernet Avoid @ACTFibernet at all costs. Worst ISP experience-frequent outages, no support, fake timelines, and irresponsible staff. Internet down for 18+ hrs and still no resolution. Entire apartment affected. Completely unprofessional. #ACTFibernetDown #InternetOutage #WorstService

• 
  Souvik Samantaray (@souvik0725) reported 3 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD It’s been 72 hours now and still no resolution/progress on my installation. This is appalling service in 2026. If you cannot do it, please refund my money and I’ll find a different ISP. I cannot lose my peace of mind anymore

• 
  😷 (@iamsriram98) reported 6 minutes ago

  .@ACTFibernet there is an issue with your service once every 2 weeks, do you realise people need internet to work from their homes? When I raise a ticket you tell me you'll only resolve it at 9pm. Absolutely terrible service every single time.

• 
  prajwal dcunha (@PrajwalDcunha) reported 8 minutes ago

  @ACTFibernet my internet is down from from last night. Raised a ticket and resolution showe eod. That's nearly 24 hours downtime. Can you fix this ASAP, I've an interview today? 🥹

• 
  rekoark (@Aryanku69199636) reported 9 minutes ago

  Extremely frustrated with @ACTFibernet. Paid ₹3112 for a new connection (Prospect: 101796162944), but technician says 'No Feasibility.' It's been over a week and no refund! Customer care won't pick up. I need my money back immediately. #ACTFibernet #BadService

• 
  SKP (@tweetSanjayaNow) reported 10 minutes ago

  @ACTFibernet I don’t have issue , I got the connection

• 
  Surjeet Singh (@Surjeet300695) reported 12 minutes ago

  @ACTFibernet @ACTFibernet this is not cool. When we delay one day payment you people charge penalty. So, how will you now compensate here? @jagograhakjago is there anything you can do here for us? Why there is such worst services for Indians even if we pay the amount?

• 
  Priyanka (@priyabala22) reported 18 minutes ago

  @ACTFibernet broadband is not working for past 12 hours. Raised complaint in act app. No resolution yet. Ticket no. SR10279692219674. Please check on this asap