ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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vin
(@parvateezam) reported
@ACTFibernet No sir, your ground staff is unable to resolve the issue even after 4 days (you may see the record of your standard template of replies). Another 48hrs is not acceptable. I ll be escalating to #BalaMalladi CEO-ACT as #ACT local staff failed. @JioFiberChennai @reliancejio
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Gerald Victor
(@gerald_victor) reported
@ACTFibernet Your 48 hours is also over. Still connection is not restored... I get an update my issue will be resolved by 17 Dec 4 pm . That's another 72 hours from now.. what is happening? No one is reachable to talk .. ACT you have lost all the credibility you had earned till date customers
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Ismail Afraz
(@afraz95) reported
@ACTFibernet That's what customer support said 3 days ago still it's hasn't been fixed.
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R.Sheik Kalidh
(@rkalidh) reported
@ACTFibernet : It's been 3 days and still internet issue not fixed. Ticket SR10366554306044 logged but no luck for positive response. Pathetic customer service ACT team. Time to look for alternate service provider.
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John reed
(@johnreed1395) reported
@ACTFibernet can someone help me? I think I’ve got scammed by a person called Pandian from your team.. he charged me around 8000 rs but my account is yet to be activated!! No responses from him either!
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தமிழ்
(@tamil_31) reported
@ACTFibernet The Complaint Resolvation Time Was Keep on Extending Please Solve it soon It was Too Hard without internet during WFH @ACTFibernet
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Riyuzaki L
(@RiyuzakiL3) reported
@ACTFibernet Is this the best you guys can support literally I'm. Not getting any services for what I'm paying you will really have to resolve this issue asap
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Sabr
(@AAadil26) reported
Finally getting rid of @ACTFibernet for good. For 4 days I have been chasing them to solve my connection no one batted an eye, but as soon as I opted for cancellation next minute I got a call from the technician asking for addressing the issue. Their attitude is off the charts 👌🏻
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Sreekumar
(@cheeku_n) reported
@ACTFibernet hey there, my internet has been down for the last 3 days. Have been trying contact some human in your company for the last 3 days to no avail. All I get as reply from your machines is that "we are working on it"!!!! 🤦
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Deepesh
(@deeputhegooner) reported
@ACTFibernet Again not sure this is ever going to get fixed. Same response and ETA getting updated. Can’t you own up and let us know what is the issue and when this will get resolved. And not just keep saying 48 hours for every single tweet to you