ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  ADITYA TIWARI (@tiwari121291) reported 5 minutes ago

  @ACTFibernet worst internet supplier and services in Lucknow, executive are 3rd class with false promises just to sell the connection, literally pissed off from the service, every 2nd day i am facing internet issue.

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  Jagadeesh Gumpena (@Jagadeeshgum) reported 19 minutes ago

  Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

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  Vikash Mohapatra (@vicky16101991) reported 19 minutes ago

  @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

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  Rishi Anand Pandey (@PandeyRishii) reported 23 minutes ago

  @ACTFibernet Call me anytime before 8 pm , but solve the issue ... already had a long call with your customer care and billing teams who have denied service even after avknowleding that the service fault at company end

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  kartik tanwar (@kartiktanw40482) reported 23 minutes ago

  @ACTFibernet In ACT app u kept on changing the ETA of solution but not getting the solution your app revised the time 3 times already

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  Mdparvez (@mdparvez171126) reported 23 minutes ago

  @ACTFibernet there is a delay in new connection need help fast

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  Rishi Anand Pandey (@PandeyRishii) reported 32 minutes ago

  Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

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  Amit Kumar (@satyiki90) reported 32 minutes ago

  4. Due to this not able to login to app to track anything or login to website. 5. First customer care saying installation person calling other number. 6. After some time they said no record found. Not able to understand where is my money/installation or refund? @ACTFibernet

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  Sendil Gopal (@SendilGopal) reported 32 minutes ago

  @ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet

• 
  Uncle Sam 786 (@CbhSam30259) reported 32 minutes ago

  1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.