ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Murtaza Sariya
(@murrsariya) reported
@ACTFibernet Hello. The engineer has finally checked and identified the issue. Can you connect me to a customer retention executive?
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syed.asif
(@Syed8050543049) reported
@ACTFibernet Still waiting for the call! This is the worst experience which I have faced ever with CX support.
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Anoop
(@_anoops) reported
@KotakCares @KotakBankLtd I can give it a shot via web and confirm shortly. But with respect to the app, it doesn't work when on @ACTFibernet. I reinstalled your app to confirm.
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J k jolly
(@jkj0905) reported
@ACTFibernet I am having problem with my account no 110638071320 and 110638092910 where download speed is very low and interspersed is getting effected. This has been recurrent problem. Please send a Senior Technician asap
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Jayanth.j
(@Jayanthjj) reported
@ACTFibernet Hey stop cheating your customer Refund my money
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Mehul Solanki
(@imehul1989) reported
@ACTFibernet I haven't received any callback and Internet is still not working. This is really frustrating. This is happening every month since last 3 months.
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Chaitanya Kiran
(@ChaitanyaKiran8) reported
I think that the Ministry of Corporate Affairs, @FinMinIndia should look into this @ACTFibernet along with my issue/complaint and act according to the Companies Act, 1947 & the Companies Act, 2013, and finally, give me justice according to Consumer Protection Act 2019. Thank You.
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Svs Sai
(@sreeram4554) reported
Dear Bala Malladi, ACT CEO, Can you get your ACT customer Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resloving. Please Fix my issue @ACTFibernetHYD @ACTFibernet worst customer support ever
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Srini
(@karthikcheeni) reported
@ACTFibernet I am customer with ACT fiber net for more than 3 years. I referred your network to my office. But we are being cheated. Your sales team visited office and confirmed feasibility. But now after full payment of Rs.7222 your technical team says no feasibility.Pls check
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Richard Andrews
(@richie970) reported
from
Hyderabad, Telangana
@ACTFibernet what the hell is going on? There was internet last night after so much of complaints and now the same issue again. Seriously how do you guys expect us to pay money without using internet? Start begging that would be better!! Its been 3 days without internet!