ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 01/30/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • 755_sp Sai Prasad (@755_sp) reported

    @ACTFibernet you people are stupid or what internet is not working for yesterday and you customer care executive tilling we will arrange the call from higher official what r u doing playing games with customers or what 🤬🤬🤬 raised with reference number SR10159551420792.

  • thejosephjr Joseph Jr (@thejosephjr) reported

    Im experiencing pathetic service from @ACTFibernet executives. Luckily got my money back from a fraud who called me from ACT. How secure is our data we provided trusting ACT? Im waiting for a connection since July 2nd. How long will you take to resolve a simple problem like this?

  • DebansuP Debansu Panda (@DebansuP) reported

    @ACTFibernet my ticket number SR11059576178162 is unresolved since past 15 hours. No one has even called me or visited the place for checking. The service is pathetic and I have made 3 4 calls to customer care only to get assurance of resolution but no step taken so far.

  • Virla36511145 Virla (@Virla36511145) reported

    Pathetic service from @ACTFibernet. 2 days before renewal i got connectivity issues, tried calling local staff - no answer. Default system need 24 hours to resolve. This is 2021 and not 2001 where work can happen without internet. No doubt i m not renewing my plan with them.

  • avishek_rout Avishek Rout (@avishek_rout) reported

    @ACTFibernet my internet is not working for consecutive days and you have morons in customer care who disconnect my calls when raised issue. You are constantly hampering my business and moreover during this period of wfh you have proved quite inefficient. @GoI_MeitY

  • prasannapmv Prasanna Choudhary (@prasannapmv) reported

    @ACTFibernet Internet is not working since last two days. Why do you guys give us TAT if it is not respected. Your request SR10159552045362 is tentatively expected to be resolved by 7/15/2021 11:00:00 AM (MM/DD/YYYY). You can track the status using the ACT Fibernet app

  • Goutham__20 Goutham Chowdhary (@Goutham__20) reported

    @ACTFibernet Yes @ACTFibernet my issue has been solved. I hope now it will work fine without any interruption.

  • TallRoad91 NoDramaPlease! (@TallRoad91) reported

    @ACTFibernet Internet issues since yesterday not been resolved. Raised complaint and spoke to customer care and yet the issue is not fixed. Its been nearly 36 hours since complaint raised. How do you expect people working from home to work? No:SR10159547689542 @VijayGopal_

  • DeepuDgp15 Deepu kumar (@DeepuDgp15) reported

    @ACTFibernet worst service ever I have seen for any broadband, from last 3 months I am raising the complainant for permanent solution for internet not working, every 3 days internet stop working, this work from home need this internet and you guys are playing with this.

  • drsurajsurve Suraj Surve (@drsurajsurve) reported

    @ACTFibernet No internet for past two days. Same thing happened on Friday last week. WFH is not possible with frequent cuts. Please help Ticket no : SR10259550497402