ACT Outage Report in Sūrat, State of Gujarāt
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (76%)
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Wi-fi (14%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Yokesh (@ImYokEsH) reported
@ACTFibernet Internet gone again and not working. What's happening?
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DesertStorm (@mahakalUvach) reported
Dear @TRAI please help me. @ACTFibernet is harrassing me for a connection I don't want to continue. Act fibernate is continuously doing spam call to my personal number. Act has robbed my mental peace by continuous spam call for a prepaid connection, now I don't want to continue.
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Prashanth Reddy (@PrashanthR40674) reported
@ACTFibernet Sorry doesn’t give us a way to work right , it’s been more than 30 hours and still no resolution
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Nitish (@Nomadic_25) reported
@ACTFibernet Today again the internet has not been working since morning. I have raised the request -SR10275942091894 Please resolve the issue as soon as possible.
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Utsav Mittal (@utsavmittal35) reported
@ACTFibernet Worst Service of ACT in my area. (Your Service request SR11075965895814) No one has reached out yet, it's been more than 8 hours since the wifi is not working. My office work is getting impacted due to this, process compensation asap. @SajalaVasu
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Gaurav Gupta (@ggupta1004) reported
@ACTFibernet Same Issue today, no one answering calls
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Vikas Jain (@coolvikas1990) reported
@ACTFibernet My internet’s been down since yesterday evening. Complaint already registered but no action yet - this keeps happening! If you really want to retain customers, fix this ASAP. Pathetic that no one’s shown up till now. #PoorService Ticket:- 11875964550774
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Dr Rishi (@rishidoc98) reported
@ACTFibernet Very pathetic service from act , my internet no 103323011887 has not been working since 3 days inspite of making multiple complaints there is no resolution
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Premnath Shanker (@premnathshanker) reported
-@ACTFibernet I had booked a complaint yesterday at 9.00am with Tktno:SR10875955969594. Inspite of promises by various staff at ACT Coimbatore, nobody turned up/ attended. The techie in charge had said at 12.45 y'day that he'll be here by 2.00pm Why is there such poor service?
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Keepguessing4476854 (@SMS5424) reported
@ACTFibernet another day passes by and no resolution. Using a mobile hotspot is still better option than this pathetic service