ACT

ACT Outage Report in Sūrat, State of Gujarāt

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Sūrat, State of Gujarāt 02/25/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • cruisemaniac Ashwin M 🌩️ (@cruisemaniac) reported

    Hey @ACTFibernet need a callback. The switch is down because the neighbors have shut down power 🙈 and aren’t in town.

  • Raghav86403473 Raghav (@Raghav86403473) reported

    @ACTFibernet If you do not respond within a day we have plans to changing to other service providers, the past 10 days we have made numerous calls and there isn't a single person who can help a customer

  • venky_487 venky (@venky_487) reported

    @ACTFibernet @bada_paww very waste network ...i paid the money ..still internet was not active

  • KanchanaBhat2 Kanchana Bhat (@KanchanaBhat2) reported

    @ACTFibernet I am using ACT connection from since more than 6 months. Recently started facing the problems like no internet when power goes off. Day before yesterday raised the ticket and it's been partially solved resulting today again same problem.

  • sampathkumar101 Sampath Kumar Kamati (@sampathkumar101) reported

    @ACTFibernet When can I expect the resolution? And when will you arrange call back?

  • Justsayahmedd Sayeed Ahmed (@Justsayahmedd) reported

    @ACTFibernet @KRISHNA83138665 The worst Customer service. My net is not working since morning. Already being inactive for work for 5 hours. No accountability no transparency about the issue. How should i work if this is the case? are you gonna pay for my leaves or absence?

  • reginaldlazarus Reginald Lazarus (@reginaldlazarus) reported

    @ACTFibernet Your engineer is asking me to call the customer service and disconnect ACT Broadband.

  • P59207864 Arun (@P59207864) reported

    @ACTFibernet following up with your team since last give days for shifting connection but yet to get connected in my new flat.will wait till 6pm or will change the service

  • photomithra Srinivasa S (@photomithra) reported

    @ACTFibernet Still waiting! #ACTFibernetSucks #FAIL

  • RayanBinhaid rayan binhaid (@RayanBinhaid) reported

    @ACTFibernet @ACTFibernetHYD worst poor quality no response from team. Always keep customers complains pending. Not give accurate resolution at time. Always call transfer. Dont know how to talk with customers. Always face with slow speed. Worst compan Never trust there service