ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (18%)
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Total Blackout (7%)
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E-mail (2%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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KarTHik BuDdY YsR (@karthysr17) reported
@ACTFibernet I'm expecting a call back as soon as possible. How many times do I need to follow up the complaint number... Each time just saying it will be sorted before 24 hrs.. now it's more than 24hrs.. I had registered by 5pm by yesterday when I called they told that I registered by 6pm
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Ugrasanthosh Govudala (@UGRAJA) reported
@ACTFibernet SR10761857885002 09/05/2021 14:00:00 It's been more than 24 hours. Still issue not resolved and Have been Calling Toll free for resolution. But, Telecallers don't even have minimum Speaking etiquette. The Worst Service. Shame on you @ACTFibernet
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KillSin19 (@duSKy189) reported
@ACTFibernet Heights of customer service! Worst part waiting for disconnection request to be actioned from 2 days and no response for this also. Like no process of customer retention & absolutely not bothered of your service.
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KarTHik BuDdY YsR (@karthysr17) reported
@ACTFibernet What kind of service is this It's been more than 24 hrs since I registered my complaint regarding my connectivity issue.still nobody called.. then why your service person told that it will be sorted out before 24hrs. SR10361873486282 my complaint number
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Bikram Malla (@iBikku) reported
@ACTFibernet what the heck is going on there? it's more than 8 hours no sign of restoring the service? SR raised morning itself SR10361896249032
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Mani (@manii20) reported
@ACTFibernet Pls do tell your new customer that U don’t provide any service on Sunday if they lose internet connection due to external reason. Facing prob. from the last 3 days. 2day again, no internet since 12 PM and have been told it can’t be resolved until 2morw. Done with you
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Anil Kumar (@anil0770077) reported
@ACTFibernet my internet is not working from morning please resolve it ASAP every week wire is getting cut or I'll cancel the connection
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Shashwath.T.Gowda (@shashwath_t) reported
@ACTFibernet Act was good until today. That's because it's been down since morning and no one is attending the calls. The message said it would be alright by 3 pm today, but no sign of internet yet. I wish I never chose this.
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∞ G 🇮🇳 (@Rockstter) reported
@ACTFibernet Wrong. Temporarily fixed but not working again today. I've reopened the ticket. No action on my account cancellation request either. @TRAI @DoT_India do you have a mechanism for intervention when service is not delivered by telecom/internet service providers.
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Vellat (@Vellat2) reported
@ACTFibernet Begin with fixing your app. Make it customer centric.