ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (8%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Raipuria
(@AadiPJ) reported
@ACTFibernet called up the customer care and wasted 20 mins to get a plan update to ensure coverage in entire house. After waiting for 10 mins the executive transfers the call to another department and the call gets disconnected. Has happened twice and nobody cared to contact me
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harshavardhan.kolla
(@me_harsha26) reported
@ACTFibernet 10 days with no internet services. When do think that this issue will be resolved when it didn’t happen until 10 days. Who is interested in your lame reason’s. Just pathetic service and the worst customer service. Complacency @jagograhakjago #pathetic #worst #unacceptable
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anirudh
(@nirudhuuu) reported
@ACTFibernet more than 7 working days since the router recovery but the refund by your finance department is still pending on SR10176737966269. i’ve been asking for a solution since July 1st week. now we reach september end and yet the money hasn’t been processed. do you have any plans to help
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professorbora69
(@professorbora69) reported
@ACTFibernet It's an another tweet whenever i call the customer care and complaint regarding internet disconnection they keep pushing it to another 3 days hell with this please provide me a refund I'll go find an another alternative option also there's a box installed as well
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Pain
(@0reWaPain_) reported
As a customer, I feel ACT has the worst customer support. I cannot wait any longer, so I have decided to close my connection Thank you @ACTFibernet
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Pain
(@0reWaPain_) reported
@ACTFibernet Worst service ever in Chennai. For 2 months my WiFi is buffering. Raised tickets, 5+ technicians came, no solution. Every day false promise “router will be changed today” but nothing done for 2 weeks. As a customer, I feel ACT has the worst customer support.
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Satya
(@VISION2342) reported
@ACTFibernet My Reconnection request was closed and account got activated. But no cable connection to router has been given. Help urgent!!!!
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Vishnu
(@hkantvishnu) reported
@ACTFibernet @ACTFibernet Internet still dead, SR11077261016974 unresolved. Tried calling your executives — no one even picks up. So basically we pay for WiFi, get no net, no support, nothing. 👏 #ACTFibernet #WorstService
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Prashanth Doshi
(@prashudoshi) reported
@ACTFibernet I guess you guys and team are not working and enjoying.... It's been more than 3 weeks and net is not restored
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Vishnu
(@hkantvishnu) reported
@ACTFibernet Still no internet, SR11077261016974 unresolved. Paying for “high-speed” but getting nothing. This is beyond frustrating — how hard is it to keep the service running? Fix it NOW! #ACTFibernet #WorstService