ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Hari.K.Goud
(@hari_hopes) reported
@ACTFibernet You also pay attention to my calls to your customer care team, Ramya first agent I spoke today has lied to me saying she has escalated the complaint and also told me there is a wire cut in our area which is lie. I lost 8work hours today could not login at all. She didnt escalate
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SNB
(@Smaartfelloow) reported
Noone contacted us even after 5hrs of outage. If this is how you treat your customers, be ready to pack your #jiofiber from our area. 100s of customers will switch to other providers who value their customers. @ACTFibernet @airtelindia grab this opportunity
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Mohammed tajuddin
(@mdtajuddinn) reported
@ACTFibernet Resolve at earliest if you can not, please refund my money I will find another service provider?
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Sandesh
(@Sandesh33971534) reported
@ACTFibernet I have been seeing the same issue evrymonth, The Person who holds Central setup box always disconnects cables and I have to suffer.. can you please do a permanent connection ticket SR10164851485594
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Mahammed Yasin
(@shaikyaseen86) reported
@ACTFibernet SR10164845509611, SR10164828680014, two complaints open, no one attempted the issue, no response from your customer care , you guys don't feel shame about your service to the customers?? Are you giving any free service every month 3-4 days internet will go off..
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Rehan, K.S.
(@digicritics) reported
@ACTFibernet I am really disappointed with your service. We are paying so much for fibre service and for last two it is not coming and you look least interested to solve it. I could not attend meeting because of your poor service. Your service is least reliable.
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rasmiKrock
(@rasmikumari) reported
@ACTFibernet I am so disappointed with the ACT service. How can a service provider do this kind of fraud with people , Agent took my money for connection but didn’t gave me connection and now not giving me my money back . He is just fooling me.His name is Krish Murthy 9900002977
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bijesh nagaraj
(@BijeshNagaraj) reported
@ACTFibernet Its been a week since you guys replied saying this ticket is put on priority, the internet is not fixed yet. The only communication your team had till date was a payment follow up for the service which is not provided !
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Sukanya Samanta
(@iSukanyaSamanta) reported
@ACTFibernet I'm working from home and today was the worst. I couldn't get any work done. I restarted the router and every other thing,but nothing helped. I'm escalating the matter now. Pls understand the situation
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Partha
(@parthavp) reported
@ACTFibernet Hi ACT, internet not working in Marathahalli area since the last 3 hours. Please resolve the issue at the earliest!