ACT Outage Report in Sūrat, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at ACT
ACT is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇳 మధు 🇮🇳
(@madhuusv) reported
@ACTFibernet What is the his guys… it’s been 3 days n still waiting for a call… this is pathetic support to say the least… @ACTFibernet
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Hack With Harsha 🇮🇳
(@hackwithharsha) reported
@ACTFibernet Do you guys even care about customer... you aren’t even replying to me.. why you have deactivated my service without informing me ? PLEASE RESPOND #ActDoesntCareAboutCustomers #WTC21 #WTC21final please retweet guys.. I need your support !!
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Sandesh alse
(@Sandeshalse) reported
@ACTFibernet Solve this ticket SR10258409770352. It's been 28+ hours service outage. Also apply 2days service outage adjustment in my next month bill.
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Hack With Harsha 🇮🇳
(@hackwithharsha) reported
@ACTFibernet As you aren’t replying to me.. just registered a complaint in ministry of consumer affairs website,I hope, at least you will be answerable to them.. otherwise, I will send you a legal notice. question is simple.why you deactivated my service without informing me
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Imran Siddiqui
(@imransidtweets) reported
@ACTFibernet Your customer support staff have disconnected my call when i asked her to connect me with her senior.. i have call recording of the call
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Rachna
(@Rachna06140539) reported
@ACTFibernet No empathy and no remorse. On top of your mismanagement and poor handling of the case your retention team is holding us responsible for the glitch. Unacceptable service and behavior.
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Cinema Plant
(@IamLucky509) reported
@idiotTweetz @ACTFibernet No.1 pathetic service in India
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Rachna
(@Rachna06140539) reported
@ACTFibernet @syed bangalore ur work has just been ruined by your support team and u r losing perhaps one but a loyal customer for ever. not sure if this equates to any business loss worthy of your attention but I will retain the bad taste you all have left in last about 5 days
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Hack With Harsha 🇮🇳
(@hackwithharsha) reported
@ACTFibernet You have disconnected my service without informing me and also you haven’t issued any refunds and installation charges.. Please help me the address to where I have to send you legal notice... for not informing customer before disconnection of service.
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Lakshmi
(@Lakshmi54428037) reported
@ACTFibernet @ACTFibernetHYD Worst customer service i have ever seen. I tired of calling customer service. There was no response from ACT.