ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eskimo (@_eskimo8) reported 1 minute ago

  @JioCare I don't know what you are working on. Appointment gets rescheduled automatically everyday and the line to connect with engineer disconnects without ringing. Used @ACTFibernet for 12 years but never had this much issue

• 
  Explore The (@RajendraChim) reported 3 minutes ago

  @ACTFibernet Worst service provider waste of money.

• 
  Dhruv Singh (@tomardhruvsingh) reported 6 minutes ago

  @ACTFibernet Facing incorrect billing + sudden disconnection. My port was wrongly changed (Port 1 → Port 2), so ₹60/month discount not applied. Bill inflated (₹1973 vs ₹1763). Need urgent fix—exam tomorrow. Please resolve within 1 hour or I escalate to consumer forum.

• 
  Saurav Chakraborty (@Saurav23121990) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD There has been no internet connectivity at my place from yesterday 5pm. I already logged a complaint and eta is 3pm today. It's not acceptable. It almost over 18 hours. No technician visit yet. Customer service telling to wait. SR10179758361064.

• 
  Raj (@mrajbharat) reported 7 minutes ago

  @ACTFibernet Team, I had a conversation with your support rep. today at 12.50 p.m IST and the answers were completely irrelevant and irresponsible. Request to investigate and take appropriate action. Thank you.

• 
  Prafulla ✨ (@Prafulla98) reported 9 minutes ago

  @ACTFibernet this is pathetic, internet has been down since 3 hours and the ticket guy says it will be up tomorrow?

• 
  Abhishek Reddy (@Reddy079) reported 18 minutes ago

  @ACTFibernetHYD @ACTFibernet - You folks are the worst service providers. Everytime we face issue with Internet you take 24-36 hrs to resolve the issue. Especially in financial district and I want to say you have the worst team who caters to financial distirct. Get your “Act” right and serve customers better. Unfortunately we feel locked with the exclusivity in apartments

• 
  Naresh Aswani (@nareshaswani) reported 21 minutes ago

  @ACTFibernet Still your sony liv not working. I was assured in writing that it will work from 12 April. What's happening with your co.? Customer care calls again to ask Only for the problem and extends the date. Pathetic service. Disapponited with act

• 
  Praveen Subramani (@PraveenSub51203) reported 24 minutes ago

  @ACTFibernet @ACTFibernetChn No internet since yesterday. Ticket ID: SR10379815470704. You keep pushing ETA with no real fix. This happens every month and you still charge for downtime. Pathetic service. Resolve this NOW. I have work

• 
  Explore The (@RajendraChim) reported 24 minutes ago

  Still no internet since April 15th.@ACTFibernet is wasting my time and money. App tickets and customer care calls are getting me nowhere. How is this acceptable in 2026? #actfibrenet #InternetDown #ServiceOutage SR11079817204044 Technicians visit and leave without any solution.