ACT Outage Report in Sūrat, State of Gujarāt
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mutiur Rehman
(@Mutiur_Rehman) reported
@ACTFibernet ACT Fibernet Account No 110558005203 Payment and documentation made on 26.04.2021 , connection is not activated till now and your team says they don't have device , so it will take 7-10 days Pathetic Service
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Prasanna Kumar
(@prasanna_rsekar) reported
Dear @ACTFibernet, How many times do I have to send an enquiry for a new connection before I get a callback from your team? My inbox is filled with the enquiry numbers that I have raised and still haven't got a single call from you. Your customer care is of no use.
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Sharath
(@sharath086) reported
@ACTFibernet Dear Bala Malladi, ACT CEO, I have been an ACT loyal customer for Fibernet . Can you get your ACT Fibernet Support team to be more professional ? The customer support is pathetic. Most of the time the issue are closed without resolving. Please Fix my issue asap
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Samdup Namgyal
(@SamdupNamgyal) reported
@ACTFibernet Hello problem has started again internet not connecting
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Sameer
(@sameergaurav5) reported
@ACTFibernet hi Team act Fibernet. I am struggling with your back end team to resolve one request since 2days. Don’t know whom to contact to escalate. I am sorry to say this but your customer care team,backed team are very incompetent,doesn’t understand the urgency of a customer.
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Ankur Agrawal
(@AnkurAg18457811) reported
@ACTFibernet Sir today 1 pm still i am facing the issue and your excutive not respond my call...wrost service this realted every month i am facing the issue...you this time every person doing wfh...
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PVK
(@PVK4U) reported
@ACTFibernet @ACTFibernetHYD can anyone help me out here for Ticket ID:SR10455855761552.From past 4 days im facing the same issue,bt didnt get a permanent solution.ur team is just extending the resolution time&thz 2nd time im facing the same issue.such a worst service from ACT
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Kamlesh ®
(@kamleshrao) reported
@ACTFibernet Another 5 days @ACTFibernet worked well and it went down again today since 28-Apr-2021 5:00pm. The #ACTFibernet Helpdesk gave me an update that there is a Power outage at the Junction Box of our Main Area Server.
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Kumar
(@travelofindia) reported
@ACTFibernet has been pathetic in our area since last months. Slow speed, frequent disconnections, almost non usable. Multiple tickets have no resolution except getting a call from the engineer. How do I cancel the connection?
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Shalibhadra Shah
(@shaliarchie) reported
@ACTFibernet please kindly mention on your website that minimum time to resolve connectivity issues is 5 days. Pathetic to the core.