ACT Outage Report in Sūrat, State of Gujarāt
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, State of Gujarāt
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at ACT
ACT is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niranjan Kumar Reddy
(@niranjans3ln) reported
@ACTFibernet @ACTFibernetHYD Undisclosed hidden charges imposed and account suspended in first week whereas prepaid for 6 months in advance. Sales guy is ignoring calls. Support team can't help too.
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vamsiraj22
(@vamsiraj) reported
@ACTFibernet I have never faced this kind of worst expertise at any ISP
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ahm_1985
(@Architect_ahm) reported
@ACTFibernet Internet connection is down from past 3 days. Have been raising complaint continuously but ticket gets closed automatically mention that issue has been resolved. Is this how ACT provides the service. Ticket no : SR10260790506102 REG NO : 9986541871
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sateesh diwan
(@sateeshdiwan) reported
@ACTFibernet Hello there, it's been 5+ years of collaboration with you and last few months your service is terrible, customer support is pathetic, no fault of me, my connection turned off when internet is O2. SR10160666463341. Time to join @reliancejio .
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Ghanshyam
(@ghanshyam_in) reported
@ACTFibernet Has the SR been assigned to a service engineer.
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Rajanijp 👨🏼💻🌏🌳✌️🐾🌱🎶
(@iRajaniJP) reported
@ACTFibernet Vyjayanthi Ac No. 108361326914. I want to Downgrade my plan. Options not showing in App or Support. Kindly get back as soon as possible. 7868990386
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Sudhakar
(@sdkr2020) reported
I have discontinued the service two weeks backs. However the Box is yet to be disconnected from my EB and It is used by several other users. I had already requested cust care multiple times to remove the box from my EB. No response yet. Can you please check. @ACTFibernet
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vamsiraj22
(@vamsiraj) reported
@ACTFibernet it's been two weeks since I raised a ticket to degrade my plan, but the issue has not been resolved and you have suspended the connection, fair it is? If you couldn't resolve one small issue, then how can you fix it if any major issue comes across?
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MR.UnderWorld
(@underworld_007) reported
Worst people @ACTFibernet I’ve sent a tweet and still there is no response from your end
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ahm_1985
(@Architect_ahm) reported
@ACTFibernet Connection down from past 3 days. After raising complaint ticket gets closed automatically mentioning issue has been resolved. Horrible way to treat customers Ticket no : SR10260790506102 Reg No : 9986541871