ACT outages and service status in Sūrat, Gujarat

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh Chaudhary 🌞 (@Harshkitweets) reported 3 minutes ago

  They again and again raise tickets and say, "Sorry, we are raising a ticket for your problem," but they didn't solve it, says will come tomorrow. Every day a new date is assigned. From the 5th date, today is the 9th. A team of corrupt and lazy people. @ACTFibernet

• 
  RamaKrishna Vadlamudi, CFA (@vrk100) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD Act Fibernet account 101003959349 of Sai AE Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Bill paid three days ago via Order ID: 407-2704380-0659516. Poor service... 👎👎👎

• 
  Harsh Chaudhary 🌞 (@Harshkitweets) reported 8 minutes ago

  @ACTFibernet I have not received a solution until now. The assigned technician ended the call yesterday, and you just extend the days every day. What is this nonsense behavior? I will discontinue my service after the month is complete. This is a non-professional team, my no 7300988598

• 
  Nishith (@PseudoMallu) reported 9 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes

• 
  ధనం-ఇంధనం! (@psseshank11) reported 11 minutes ago

  @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

• 
  Vipul Goel (@VipulGoel12) reported 12 minutes ago

  @ACTFibernet Why is it taking so long? No technician has yet visited to my place. Can I get refund if I cancel my plan now? I'll use other service providers.

• 
  Pradeep (@_pradeep_m_) reported 15 minutes ago

  @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

• 
  Sai kumar (@asaikk) reported 15 minutes ago

  Surprise, surprise. @ACTFibernet is dead AGAIN. I literally just complained about this exact issue, and the 15-day outage cycle strikes again. You are repeatedly destroying my essential workflows. Provide a permanent fix immediately or I am switching providers today.

• 
  Vipul Goel (@VipulGoel12) reported 15 minutes ago

  My internet not working for last 3 days. I've raised ticket on app but no action has been taken. Stopped working next day after I paid the bill and cancelled Disconnection request. Regretting my decision to continue with this ****** company. Please refund me. @ACTFibernet

• 
  Abishek K V - SEBI RA (@Akveq_) reported 15 minutes ago

  Manikonda is a magical area. When there is a power cut, Airtel mobile data stops working and ACT internet stops working randomly 5-10 times a day. We have a power backup, so Wifi should never stop working but for the love of god, I do not understand why Airtel mobile data does not work when there is a power cut. @airtelindia @ACTFibernet