ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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D (@dhammonia) reported.@ACTFibernet It must take a high level of delusion to send customers repeated mails to refer you to other customers when they have had 2 days of downtime with no resolution/response! Shame on you
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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R Karn (@ReeturaazKarn) reported@ACTFibernet we paid yest for new con... The technician came to our doorstep without prior noti. When we were outside. Now he is not responding to our calls or messages, and for the 1st time we spoke with him, he was rude. Kindly investigate, refund or cancel the subscription
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet @exploreIMC Worst service never go for act fiber , they Torcher users cutting the Internet on long holidays and weekdays and they never give the permanent solutions they juts fix the problem only for a day and month
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Rasmi dash (@Rasmirdash) reported@ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.
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Manamaboy (@Manamaboy) reported@ACTFibernet woes commences. Down for 2 days & no customer support is responding. Chat is useless & no solution in sight. Online classes impossible to attend
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suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Facing issue with customer support — calls from my registered number stay on hold indefinitely, while other numbers are asked to call from the registered one and disconnected. Requesting a resolution. CAF number: 102800628671
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Haiku (@riceofsushi) reported@ACTFibernet We signed up yesterday for a 100 Mbps connection (CAF 102800585515) & paid 3 months in advance. Promised installation yesterday or today by Navya (97408 31843). Since then, there has been no response to calls/WhatsApp. Customer support escalation also unresolved.
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Manish Kutagal (@manishkutagal) reported@ACTFibernet @ACTFibernet It is not acceptable to ask for 48hrs to fix a broken line, that too in a city like Bengaluru
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Bruce Wayne (@pavanvjs3665) reported@ACTFibernet Still no Update from Act and it's Technical Team. 5 plus Days still no Connection. None called from Act. I don't know how many Existing Customers of Facing issues with AcT services. As i am the New one, Promised connection within 24 hrs but still no response since 5 days.