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ACT

ACT outages and service status in Sūrat, Gujarat

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Sūrat, Gujarat

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • samiamsamiam68
    Iamtheright (@samiamsamiam68) reported

    @ACTFibernet The worse service provider. Worst support and technicians.

  • rapors36
    rapo (@rapors36) reported

    Still no response from @ACTFibernet Please refund my money, I will go for better service. Despite posting it in public forum, you don’t have minimum responsibility and sense to resolve this issue. REFUND MY MONEY

  • NileshM13475468
    Nilesh Mishra (@NileshM13475468) reported

    @ACTFibernet @ACTFibernet Internet down again since 12:30 AM. No technician till 2 PM. Ticket SR11079930861814 This is happening every week. Fix NOW or I escalate to TRAI & seek compensation.

  • suprateek13
    suprateek (@suprateek13) reported

    @JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.

  • ratheetweets
    ratheesh (@ratheetweets) reported

    @ACTFibernet Facing issues with my connection since afternoon. Please have a technician come and look. No response on calling the number.

  • FiZbQ
    i@m (@FiZbQ) reported

    No internet access and the support does not want to take care of it. This is pathetic. Is this your smart wifi? This is why I am planning to switch to other service provider. @ACTFibernetHYD @ACTFibernet . I have DMed you the service request number.

  • HydPatels
    Patels (@HydPatels) reported

    Aasmaan se gire khajoor me atke... Disconnected @ACTFibernet yesterday and opted for @airtelindia broadband due to frequent cuts and long resolution time... Now Airtel broadband had connectivity issues from early morning and nobody coming up despite logging the issue around 7am... What's wrong with you @Airtel_Presence Mobile no: 8019856890 Location: Golden City, pillar no 248

  • qsameer368
    Kaido (@qsameer368) reported

    @ACTFibernetHYD @ACTFibernet Using 100 Mbps ACT Fibernet for years, but still stuck with outdated cables that can’t support the speed. Raised a complaint on April 13—no response till now. Extremely poor service. Time to switch to a better provider.🤮

  • Ash75Josh
    Ashish Joshi (@Ash75Josh) reported

    @ACTFibernet two ticket raised . Internet not working . One of the oldest cuatomer. No one visiting . Horrible customer experience . Pls take some some serious acrion & asap . Aak some senior in your team to monitor this bad situation . Pls help asap

  • AjayPrabhu55
    Ajay prabhu (@AjayPrabhu55) reported

    @ACTFibernet i have raised service request on closure. Please do not generate bill for May month. Let me know any steps