ACT outages and service status in Sūrat, Gujarat
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Sūrat, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sūrat, Gujarat
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat, Gujarat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.
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Suraj Lohani 🇮🇳 (@lohani_suraj) reported@FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet
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Shaiju R (@ShaijuR12) reported@ACTFibernet Day 5 issue still not fixed Ticket# SR10280007865474 no response from any one
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No one reached out even today - worst service honestly!
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santosh kumar das (@santoshdas1984) reportedPathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -
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HAMZA EQUBAL (@EqubalHamza) reported@ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.
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Neel_Gunner (@NeelabjaSinha) reported@ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!
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chandu arunarthi (@ArunarthiC34060) reported@ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.
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MayaRao (@MayaRao) reported@ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.