ACT Outage Report in Sūrat, State of Gujarāt

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Sūrat, State of Gujarāt

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sūrat and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (70%)

2. 

   Wi-fi (17%)

3. 

   Total Blackout (9%)

4. 

   E-mail (1%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Mohit Dinodia (@MohitDinodia) reported 2 minutes ago

  @ACTFibernet I have trouble forwarding ports through my router since last week. I can't access the router and the service ticket raised was closed by your engineer without any effort. I need to forward ports latest by Friday evening. Please help.

• Khan Sahab🇮🇳 (@Ashraf9313) reported 3 minutes ago

  @ACTFibernet It's been already more than 6 hours we are facing the issue. Please take it in priority.

• Ajay Kumar -🇮🇳 (@AjayKumar_191) reported 4 minutes ago

  @ACTFibernet So Damn Disappointed with you all @fiber_jio Do you do this with your customers @JioCare ?

• Brajeshjha (@Brajeshjha) reported 6 minutes ago

  Friendly advise do not take an @ACTFibernet connection, their contact center is impossible to reach, app won’t allow you to raise a service ticket and they won’t allow you to downgraded your plan. “If we allow that the customer will reduce his plan” … meaning and we lose revenue

• pawan (@Pawan_director) reported 8 minutes ago

  @ACTFibernet stupid fellows call and resolve

• Saideep Bondili (@saideep573) reported 9 minutes ago

  @ACTFibernet SR of mine got reopened 5 times and got escalated 3 times. Your billing team closes the issue without even looking into the SR. Today your guy (Ramesh.g) told that I will get a call back in 4 hours at 4.30PM.And we can neither talk to billing team nor supervisor.🙏🙏

• Niraj Lalwani🇮🇳 (@LalwaniNiraj) reported 12 minutes ago

  @ACTFibernet @TRAI @rsprasad please help

• Khan Sahab🇮🇳 (@Ashraf9313) reported 12 minutes ago

  @ACTFibernet Please update the status of SR10157561589252. Am frequently facing the connectivity issue at Tolichowki Hyderabad location. #Hyderabad

• Gaurav Kaushik (@goofy_gk) reported 13 minutes ago

  @ACTFibernet @ACTFibernetHYD How many complaints should we raise for slow speed and frequent disconnections. All tickets gets closed in 24 hrs stating we are working on it. Speed assured is 75MBPS however what's comes us not even half. Technicians don't even turnup to check.

• জয়ন্ত কর্মকার (@jayantakarmakar) reported 17 minutes ago

  @ACTFibernet Poor service. Call center says will be fixed by 8pm. God knows when you guys will fix it!