ACT outages and service status in Silchar, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santosh Kumar (@S969498) reported 6 minutes ago

  @ACTFibernet @ACTFibernet Internet is not working. Tried to open the app for raising tkt but app is also not working. Location Kondapur Hyderabad. Please fix it asap as need for wfh

• 
  Rushikesh Bhagat (@rushibhagat) reported 7 minutes ago

  Extremely pathetic service by @airtelindia I have raised a ticket on wifi shifting service on 24th July and they are yet to even visit my place once And I have been their premium airtel black customer If no one comes by tomorrow I am shifting to @tataplayfiber or @ACTFibernet

• 
  OHIO.TELUGU (@abjith_means) reported 8 minutes ago

  Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

• 
  Kaushik C S (@cskaushik88) reported 12 minutes ago

  @ACTFibernet You can only be SORRY and not do anything about it. Ridiculous service. No point of escalation as well

• 
  Ishwar Achanta (@ishwarachanta) reported 15 minutes ago

  @ACTFibernet what gives? No response to repeated complaints on disruption at Egmore, Chennai! Calls to customer svc being cut off @trai @dot

• 
  Srinivas Kamath (@shinna_k) reported 16 minutes ago

  @ACTFibernet Internet connection was disconnected by Nqgarjuna Meadows Apartment for not having paid the BESCOM bill for 3 months, even after multiple follow-ups with the ACT authorities. If a customer doesn't pay you for 3 months, will you provide the connection? Pathetic.

• 
  Sagar Reddy (@sagarreddy) reported 19 minutes ago

  @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

• 
  KALPANA (@kmkalpana2000) reported 21 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  karthicmaniyan (@karthic74) reported 21 minutes ago

  @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys

• 
  Alagappan Subramania (@al250849) reported 22 minutes ago

  @ACTFibernet I need to have with engineer in your common network line also . I want to request him to realign the wire from box to our home !! Since it is in very low height lorry and van pass over will definitely hit . Hence requesting to share or tell him to call me asap please