ACT outages and service status in Silchar, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 11 seconds ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  RK (@rulebasd) reported 56 seconds ago

  @ACTFibernet , my ticket number is SR10281680948254, we are facing frequent internet outage.kindly solve the issue asap

• 
  ENIGMA (@RevanTalks) reported 6 minutes ago

  @aannadhurai @ACTFibernet Worst

• 
  Rahul Panda (@rahuulpanda) reported 7 minutes ago

  @ACTFibernet @rishdxtp Hi @ACTFibernet do we have any updates on this SR. While I do understand that issues could arise at times, but repetitive issues with your network or services raises questions on the trustworthiness and quality of service. Further, I advise escalated support to look as this case.

• 
  Harish Chowdary (@HarishKandra) reported 8 minutes ago

  @ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues

• 
  Swathi Rao (@srfrndz4evr) reported 10 minutes ago

  @ACTFibernet Unhappy with the recent service. Have been your customer for past 6 -8 years never faced any issues. Bill due date is 1September n I get messages every hour, everyday. It’s an harassment.

• 
  Dhanveer Singh (@DDhanveer) reported 10 minutes ago

  @ACTFibernet Ypu did nothing. Had it been highlighted to the engineers, the issue would have been fixed by now as the problem is only at my place not at nearby area. My problem is you did not do anything on this ticket

• 
  shree sen (@shreesen69) reported 11 minutes ago

  @ACTFibernet the Internet is down from last almost 5 hours. Without giving any prior notice how you can stop your service?

• 
  Viresh Uberoy (@viresh_uberoy) reported 15 minutes ago

  @ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic

• 
  Apurba Sarangi (@ApurbaSarangi) reported 22 minutes ago

  @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD