ACT outages and service status in Silchar, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Silchar, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Unfiltered Pahadi (@sidhePaHadseee) reported@ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.
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Kishore (@Kishore2508) reportedYour technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)
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ismail baumran (@ismailbinomer) reported@ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported@ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way
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Sree (@Srinivasuluredi) reported@ACTFibernet ACT fibetnet app is also not working.
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CHAITHANYA KUMAR (@chaithu1911) reported@ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.
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rahul thakur (@rahulthakur000) reported@ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication
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ik (@doomerpills) reportedHad a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet can you please resolve plan change issue ASAP
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?