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ACT outages and service status in Silchar, Assam

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    Dear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.

  • NeelabjaSinha
    Neel_Gunner (@NeelabjaSinha) reported

    @ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet I'm a resident of Balanagar Hyderabad, I have raised a SR10180078427864 request on May 2 2026 1 PM IST, now it is more than 26+ hours and counting. Still the issue persists. I have faced the same issue one week back. It was fixed one week back.

  • Poornimamenon10
    Poornima menon (@Poornimamenon10) reported

    @ACTFibernet @ACT_Issues has the worst customer service. I've been raising an issue continuously and nobody has bothered to address it.Only for new subscription they keep calling

  • nikhilc08530435
    K Nikhil Chowdary (@nikhilc08530435) reported

    @ACTFibernet I need permanent solution , always my fiber wire is lined up with next lane boxes with huge wire hanging from long distance, half of the month my Internet is out of service . If you can’t afford a junction box please let me know I will look for other service provide . Lost hope

  • riceofsushi
    Haiku (@riceofsushi) reported

    @ACTFibernet @ACTFibernet also we have not received any SMS or calls thus far. Instead you should look at your sales and customer supports call logs on how frequently we have reached out today. It should’ve been vis-ver

  • Rajeev_advaitha
    Rajeev Sharma (@Rajeev_advaitha) reported

    ACT Fibernet or acting company? Router dead since yesterday. False updates, no technician arrives, no call pickup, customer care clueless. Late fee for customers is strict. Where is accountability for service delay? @ACTFibernet @TRAI

  • Vivek_vikki9
    Vivek kumar (@Vivek_vikki9) reported

    @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.

  • rohitys17
    Rohit (@rohitys17) reported

    @ACTFibernet It's been a week I have raised a SR for relocation and the issue is still not fixed , please confirm if it will be fixed today or not