ACT outages and service status in Silchar, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AK (@akilankg) reported 5 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  Deepa Vasudevan (@dvasusg) reported 6 minutes ago

  @ACTFibernet more than 2 days of repeated complaints and internet is not working. My aged parents are tired of calling and registering complaints. ticket number SR10881838631024. This has been going on for months. Can this be escalated pls?

• 
  SPR (@SprEinfach) reported 7 minutes ago

  @ACTFibernet wifi is down from 3 hours and your team response is to wait till 9pm 🤡 What a **** service from you. Didn’t expect thsi from act fibernet. How do i work now? I need stable internet connection ASAP. Location: Shilpa Nagar, Nagaram.

• 
  Viresh Uberoy (@viresh_uberoy) reported 9 minutes ago

  @ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic

• 
  Dinesh (@Dinesh72521026) reported 11 minutes ago

  @ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to

• 
  Padappadi Elaniswami (@PESTAMlLNADU) reported 17 minutes ago

  ACT cheap and enga neraya per sonanga nu athu podalam nu pathen..rendu per call pani enquiry pananga.. plan lam choose pani book panidalam nu 3 vaati call panen..rendu perum edukala👎👎 Booked Airtel Xtsream after that U lost a customer because of your poor cus care @ACTFibernet

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 20 minutes ago

  @ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.

• 
  Senthil Kumar R (@sandy_senthil) reported 21 minutes ago

  @ACTFibernet I signed up for a new connection yesterday and did not expect this kind of horrible service from Act .. installation was supposed to happen yest .. till today no one even responds - I have wasted 1 day sitting on installation … I am now thinking of cancelling

• 
  Sam (@samprettybasic) reported 22 minutes ago

  Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

• 
  Janani (@njan85) reported 23 minutes ago

  @ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider