ACT outages and service status in Silchar, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Silchar, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at ACT
ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay (@Akshay20031025) reported@ACTFibernet Hi, It's not yet resolved. Wifi is not working. The ticket id is - SR10280009060194 Kindly check again and confirm
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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Predator_@ (@Jeet_Singh_1) reported@ACTFibernet Hi, could you please assist with ticket number SR11080169061044? No one has responded yet. I recently upgraded my plan as suggested by your technician, Abhinav, due to ongoing internet issues, but the problem still persists. Now, the internet is completly down.
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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Subham Ashish (@subham133) reported@ACTFibernet You never update ETR And next check on my account evey month am raising minimum 2-3 ticket If you have stability issue let me know
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Rachapudi Sarath (@sarathsarru) reported@ACTFibernet want to report a serious issue. Your field executive is logging in as customer and closing ticket. He called me in the morning as I reported an issue. He resolved the issue & asked for an OTP. After I have provided it. I realised that it’s OTP for login
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raghu k k (@raghukk1988) reported@ACTFibernet Issue resolved, prime lite activated and reached out amazon prime executive for "Device Limit reached" issue. So monthly twice customer can remove devices and prime executives once in a month. So if any one facing this issue dont signout the login fromdevice reach out to amazon.
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chandu arunarthi (@ArunarthiC34060) reported@ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.
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abhijit v rao (@abhijitvrao) reported@ACTFibernet Internet not working. Can't raise on App as usual, as the app need my location. Pls fix asap.
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Ayush Khandelwal (@ayushkhndelwal) reportedHi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago