ACT outages and service status in Silchar, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anvesh Nelluri (@anveshnelluri9) reported 4 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

• 
  abhishek sharma (@abhisheku73) reported 5 minutes ago

  @Soham_Chakradeo @ACTFibernet These guys are useless, offering pathetic service for a premium price, after over a week of patients, i through away all their equipment and got a better service provider... You should do the same

• 
  Shrinivas Mhethre (@SMhethre) reported 6 minutes ago

  @ACTFibernet I have raised a ticket on 4th july till now nobody approached me. This is how it is and I frequently called customer care and every time they say have escalated. I believe you are not interested to improve customer experience in Hyderabad.

• 
  abhishek sharma (@abhisheku73) reported 6 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Surinder Verma (@Surinde66757107) reported 6 minutes ago

  @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

• 
  Abhijit Pal (@Abhijit_Pal) reported 7 minutes ago

  @ACTFibernet I am now going file a legal complaint, not a consumer court case. I had financial and mental harrasment due to this bad service.

• 
  Aravind (@ar_avind) reported 15 minutes ago

  @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

• 
  nithitsuki.com (@nithitsuki) reported 16 minutes ago

  @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs

• 
  Sampath PSPK (@SampathPSPK_) reported 16 minutes ago

  @ACTFibernet I don't want your worst service. Cancel and refund the amount now. It's very disgusting. How much should we wait? You guys promised that installation will be done Yesterday only. You still replying which Is useless. Just tell me will it be done or not ? Or cancel it and refund.

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 17 minutes ago

  SR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, series of pain still goes on @ACTFibernet