ACT Outage Report in Silchar, Cāchār, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tejas Sastry (@tejas_sastry) reported 9 minutes ago

  @ACTFibernet The issue is already solved but with this kind of a flimsy infrastructure I don't think you can meet user needs. I don't see you scaling and competing with Jill. I'm a fan of your service but now I think jio fiber is going to walk all over you.

• 
  Joel (@Joel_singh) reported 12 minutes ago

  @ACTFibernet really fed up of your connection, regular disruption in the service and your customer care is useless, instead of giving a resolution they just keep on repeating the lines they learnt during their induction.

• 
  ANAND.J.P (@ANAND_2291) reported 13 minutes ago

  @ACTFibernet every 10 days the internet goes off and your there is no immediate response. The standard response is they would take 48hours. In current situation where WFH is prevalent, is this good service on your part? Please find ticket no:SR10250902071622.!

• 
  Prajwal S (@Prajwal46469118) reported 15 minutes ago

  @ACTFibernet and especially now we are working from home. And explaining to my managers why I have internet connectivity issues every month. Seriously considering disconnecting both connection this time and moving away from Act

• 
  Manish Kothari (@Kotsmanish) reported 16 minutes ago

  @ACTFibernet Speed is perfectly fine right now (1:45pm on Sunday) but will go bad again in evening. Peak hours, your network is not able to handle the number of users you have

• 
  Mohd Shuja Uddin (@shujauddin8008) reported 16 minutes ago

  @ACTFibernet This is not the first time maximum everyday I have to raise complain ticket number I am not getting proper response from your customers support 😔

• 
  Rafat (@Rafat17733831) reported 16 minutes ago

  @ACTFibernet @ACTFibernet no one called me and I had to listen to stories again and again when I call to customer care. Fed-up with your services. Moving to @Airtel_Presence

• 
  Sharat (@Sharat_cb) reported 20 minutes ago

  @ACTFibernet SR 10150855801032, never experienced this much delay in fixing the issue from you guys, could you please look into it asap Reason: Connection Issue Raised the complaint on: 09/01/2021 8 AM

• 
  satheesh (@_satheesh_) reported 20 minutes ago

  2) Today (10th Jan) Again 2 people from ACT Fibernet has visited my place and they've also left without even fixing the issue.I just want to understand what kind of professional behaviour is this ? And how come you guys have hired such useless people in your company @ACTFibernet

• 
  Ranvir Kumar (@Ranvir487) reported 26 minutes ago

  @ACTFibernet Dear Team, There were already 3 complains registered including my neighbor and every time we were told that our team will come to fix it. That never happened so far , probably time to switch now