ACT outages and service status in Silchar, Assam

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharma Nitish (@Sharma251993) reported 1 minute ago

  @ACTFibernet Hi Team, my internet has been down for 3 days. An engineer visited after 2 days but the issue returned within hours. I can't reopen the ticket, and despite repeated calls, no engineer has visited since yesterday. This is affecting my work.

• 
  Nikhil Kaveth (@thegr8uk) reported 3 minutes ago

  @ACTFibernet Update: I received a callback from the ACT Broadband billing team, and they have adjusted my bill by crediting the charges for the outage period. Thanks for the prompt action and for resolving the issue. @ACTFibernet

• 
  manish kundan (@manishkundan01) reported 3 minutes ago

  @ACTFibernet, I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Since then, I've called customer care every day. Every time, I'm told an engineer will visit "today" yet no one has shown up. #CustomerService #ACTFibernet

• 
  rahul thakur (@rahulthakur000) reported 3 minutes ago

  @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

• 
  Dibyajyoti Panda (@dibyapanda7) reported 7 minutes ago

  @ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical

• 
  Sharath (@thisissharath) reported 7 minutes ago

  @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

• 
  Pawan Kumar (@RPK560) reported 11 minutes ago

  @ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet

• 
  Pankaj Dewangan (@dewa_pankaj) reported 11 minutes ago

  @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

• 
  Nobel Sage (@jonahnevil) reported 12 minutes ago

  Why the shifting process in @ACTFibernet sucks...it's totally irresponsible engineer working ...not even a link was proper to raise the shift request ..the irony is the shift place for connection is just 30m away from my current location..I do have late might meeting Idkwhattodo

• 
  Sriku P (@SrikuP93) reported 12 minutes ago

  @ACTFibernetHYD @ACTFibernet Looks like this has become a WEEKLY ISSUE... PLEASE RESOLVE THIS SOON, OR I WILL BE FORCED TO CHANGE MY INTERNET CONNECTION... TOO MUCH COMPLACENCY AND NEGLIGENCE BY YOU ALL... CAUSING CONSTANT HEADACHE AND INCONVENIENCE. #pathetic customer service.