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ACT outages and service status in Silchar, Assam

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohammadsu19391
    Mohammad suleman (@Mohammadsu19391) reported

    @ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

  • AdarshKoormapu
    𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported

    @ACTFibernet Hi, another 24hrs crossed but still no solution. I haven’t received my refund even after 20 days of discontinuation and 10 days of asset return. You people will charge late fee, deactivation fee and other charges if we failed to pay on time.

  • theprajwalp3722
    Prajwal P (@theprajwalp3722) reported

    @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

  • Soham_Chakradeo
    Soham Chakradeo (@Soham_Chakradeo) reported

    @ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

  • arun238
    tej (@arun238) reported

    @ACTFibernet Have raised ticket 20 days back but no response and called customer care everytime they say 24 hours , what's going on Worst service #actwifi #actfibernet

  • DrKavitaKV
    Kavita K (@DrKavitaKV) reported

    Dear #actfibernet #chennai i took the gx box coz u said no junction box nearby feasible, u found one, still i said chalo fine, now pls explain how come i having paid for a premium service am stuck with no net

  • Ansharma9871
    Anang madhav (@Ansharma9871) reported

    @ACTFibernet Why should I pay any due amount when my 3-month plan has not even expired? Why have you suspended my service before the validity ends? Please explain the reason for generating this due amount

  • irshu2
    Irshad (@irshu2) reported

    @ACTFibernet My internet connection is down and am unable to reachout to @ACTFibernet in any ways.

  • adityaharindar
    Aditya ³³ (@adityaharindar) reported

    @nithitsuki @ACTFibernet Bangalore, ACT layed out a fiber line, but it doesn’t terminate at my home, there’s a common box for connections in the area, so not true FTTH