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ACT

ACT outages and service status in Silchar, Assam

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Silchar, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SoleilFils
    Ajay Kumar S (@SoleilFils) reported

    Been couple of days since I took a new connection. @ACTFibernet is down for more than 24 hours!

  • naween__
    NW (@naween__) reported

    @ACTFibernet No internet since 6 hours and still no resolution. Raised a ticket already but no progress yet. Pls resolve it asap

  • _aloopitika
    Niharika B (@_aloopitika) reported

    @ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.

  • badassbomman
    Chandan R Abhishek (@badassbomman) reported

    @ACTFibernet I had requested to cancel my subscription of my AC no 102016341129, just received a msg that I’ve agreed to continue with your service. Are you out of your mind? This is nonsensical.

  • 003Prerana
    Prerana (@003Prerana) reported

    @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When will my wifi be fixed?

  • sarankumars
    Saran Kumar (@sarankumars) reported

    @ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.

  • akashb14
    akash (@akashb14) reported

    @ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828

  • ldiotNo1
    T.G. (@ldiotNo1) reported

    @ACTFibernet great. no interest in learning anything. sending me off is not going to solve your issues. good luck guys.

  • KarthicIyyappa
    Karthic Iyyappa (@KarthicIyyappa) reported

    @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

  • 294by10
    Gayatri Sekar (@294by10) reported

    @rrthakkar1411 @ACTFibernet Same here! And @ACTFibernet has this auto response set up (I got it too!) but no action or any actual response from a customer service team.