ACT outages and service status in Silchar, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Silchar, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Silchar, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ashish Bansal (Coolash) (@coolash71) reported@ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue
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Ayam Srivastava (@AyamSrivastava) reported@ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.
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ponrajkumar (@ponzvetri) reported@ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives
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CA Paramesh Akkili (@ParameshAkkili) reported@ACTFibernet i have requested for cancellation. Kindly cancel and issue the refund.
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IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reportedOne more issue which I identified with @ACTFibernet is that they do not automatically provide the benefits of the revised plans with added benefits to existing customers; this is unethical practice from them;
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?
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LoneGoat (@BlueHawks110) reported@ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.
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Shivam Garg (@shivamg0902) reported@ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution
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nobody (@yudish_dsy) reported@ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584