ACT Outage Report in Silchar, Cāchār, Assam
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Silchar, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Silchar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (75%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sri
(@srikarenergetic) reported
@ACTFibernet How many times I need to ask you regarding network connectivity issue Is this the way you treat your customer? If is this the way I'll rise an online petiton. This is so disgusting since 2 days there is connectivity issues and raised complaint yesterday but still
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Sri
(@srikarenergetic) reported
@ACTFibernet How much time does it take to resolve the issue? my account number is 116593075736
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Rajiv Kujur
(@ChildofGod_82) reported
@ACTFibernet Dear Team, why does service requests take ages to get resolved. I wish the service requests were resolved at the speed of internet you provide, but looks like speed of service request is equal to 2G speed, not even 3G. Utterly disappointed.
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Lella.V.Ramakrishna
(@lvrk83) reported
@ACTFibernet Hi team, if your unable to maintain users and connections then please don't book new connections. Just now I contacted jio fibernet gng to remove this bloody act fibernet. This is 5th time in 2 months network had been down and resolution time is 2 days everytime.
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Amit Verma
(@AmitVer88164581) reported
@JioCare No, I won't. Thanks for your poor customer service. I am switching to some other service provider, maybe to @ACTFibernet. Anything can be better than @reliancejio
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JohnDoe007
(@fuzzy___logic) reported
@ACTFibernet 24 hours and still no internet. This has to be a joke. Do you guys seriously provide this level of service in this day and age during pandemic when everyone is working from home?
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Mitesh Sangvi
(@Msangvi) reported
@ACTFibernet have been trying to connect to act service engineer but he says can’t help and complain has not been assigned. Ticket SR10363387937984 has been registered. Crucial Diwali sales time and internet service is down. Pls help.
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Sathish Babu B
(@Bala_Sathish) reported
@ACTFibernet I understand that your SLA to fix an issue is 24 hours. When do you think you will be able to reduce your turnaround time to less than that, say 12 hours? #internetdown #Broadband #Chennai
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Akshay
(@Im_Akedia) reported
@ACTFibernet SR10263382845594 Since Friday Internet not working. Ticket closed without resolution. Same answer from call centre- have put on priority, will get resolution in 1 hour? Seriously? Dont know how to make you understand how critical it is..
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JohnDoe007
(@fuzzy___logic) reported
@ACTFibernet 30 hours and no internet. Shame on you guys. Pathetic service