ACT outages and service status in Sankarankovil, Tamil Nadu

Problems in the last 24 hours in Sankarankovil, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sankarankovil, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hanu Rao (@HanuRaoG) reported 54 seconds ago

  @ACTFibernet It’s really shame on your face!!! Why you guys closed both the tickets?? Issue resolved? Who told you to close the tickets?? Please immediately open the ticket and send the technician to home. Please don’t do these worst service

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 4 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 5 minutes ago

  @ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband

• 
  Abhiram (@abhiiiii__) reported 10 minutes ago

  PLEASE DON'T subscribe to @ACTFibernet @ACTFibernetHYD Ticket raised 2 days ago Still not yet resolved. A technician called me once regarding the issue and he's not lifting calls Since yesterday night There's not even a customer care number to reach out and escalate. WORST!!

• 
  shree sen (@shreesen69) reported 14 minutes ago

  @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

• 
  ik (@doomerpills) reported 20 minutes ago

  @TRAI @jagograhakjago @ACTFibernet , ACT is a highly problematic snd unprofessional company, if I am not provided a satisfactory resolution soon then I would have no choice but to escalate this matter and take legal action

• 
  Munmun Shukla (@munmunshukla88) reported 20 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  Rahul Agarwal (@Vakil__Saab) reported 21 minutes ago

  @ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol

• 
  Rajapuram Dileep Reddy (@DileepReddyR2) reported 21 minutes ago

  @ACTFibernet We live in Uppal Bagayath area Uppal , Hyderabad. Since Yesterday we have been complaining about the internet issue .even after 24 hours, the problem is not resolved.worest service from Act

• 
  ismail baumran (@ismailbinomer) reported 23 minutes ago

  @ACTFibernet This is not helpful at all no further info of why is it taking so much time in getting this issue resolved?