ACT outages and service status in Sankarankovil, Tamil Nadu

Problems in the last 24 hours in Sankarankovil, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sankarankovil, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh N Patel (@HarshPatel5940) reported 28 seconds ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  ManiAC (@HereIsMani13) reported 3 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  Mirza Imran (@mirzaimran158) reported 7 minutes ago

  @ACTFibernet Hi Support Team, SR10181329999359 has been taking longer than expected. From 3 days i am following with them no one is approached to address the issue. Please expedite

• 
  Gopal Iyengar (@gopiye) reported 7 minutes ago

  @ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.

• 
  SHASHWAT KUMAR (@shashwat__kumar) reported 8 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185

• 
  ismail baumran (@ismailbinomer) reported 8 minutes ago

  @ACTFibernet Why no one is ready to fix this in one go. After every couple of weeks I’m facing the connectivity issue and you guys take 4-7 days to get this fixed waste of time money. If you don’t have man power then don’t expand your bandwidth

• 
  MR KAATS (@mr_kaats) reported 10 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 17 minutes ago

  Hi @ACTFibernet , No internet since morning, please fix at the earliest or give a reason of delay. This is frustrating. SR10181374443244

• 
  Sahil (@being_sahil07) reported 19 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  Camp David (@campdavid2012ad) reported 21 minutes ago

  My ACT connection have constant connectivity issues and this has been ongoing for some time now, they lure you basis fake promises and leave you stranded,when you call out for help, thier staff are impolite and hurl abuses @ACTFibernet @TRAI @Suhelseth