ACT Outage Report in Sankarankovil, Tirunelveli Kattabo, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Sankarankovil, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sankarankovil and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at ACT
ACT is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gokul Ravi (@GokulRa57118040) reported
@ACTFibernet such a worst customer service and lame field agents. SR10367588068774 - This ticket was closed without actioning, I am following up to get an update from Murugan who seems to be the lead but no proper response.
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Rohith (@xBlurryFacex) reported
@ACTFibernet It's been 7 days since I raised a relocation request! The issue was to be resolved on 17th March, 2023. Today it's 19th March and the issue is still not resolved. Im calling you guys from 3 days and all I get is false promises that I will get a call but no one calls!
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Mitul 🇮🇳 (@pirloventus21) reported
@ACTFibernet what is the problem with your team!! This is fourth time my Internet is down for the whole day but there is no technician appearing to my home.. Seriously if you would like me to stop the service I will shut down the same!! #JunctionBox #Issue
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Gokul Ravi (@GokulRa57118040) reported
@ACTFibernet @SandyMohanG @ACTFibernet - Have never seen such a bad customer service. I have reached out to Field agents, dropped a mail , wrote in Twitter, what else you want your customers to do to get the issue sorted ? The one thing I expect is the response.
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Gochi ka Mochi (@Dpamkh) reported
Just a quick question @ACTFibernet . Why do you advertise to give 400/500mbps speed and not even give 150mbps? Also, you ensure the payment is made in advance and don’t fix it after repetitive requests!
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salma sultana (@salmasu22881560) reported
@ACTFibernet worst and the worst service I called customer care 15-20 times either they place call on mute or disconnect asked for router after upgrading the plan since last 15 days they have not delivered the router and denied to refund my money. #worstservice
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s bala krishna (@Sbalakrishna87) reported
@ACTFibernet so tried to raise another ticket, but the same ticket reopened. After some time the issue was resolved. Then somebody from ACT called me (Beemagani Balu 07207979016) and stated that if same issue repeats next day don't reopen the ticket and just me, I did the same
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Arjun (@RealArjunnc) reported
@ACTFibernet @ACT here we go again SR10267598276684 internet stopped working all of a sudden out of nowwhere. Consistency of act fiber net is going worst month on month
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Arjun (@RealArjunnc) reported
Do we even know why these kinds of issues keep repeating with @ACTFibernet @ACT again and again.
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Mohit Senapati (@MohitSenapati) reported
@ACTFibernet your internet is down again. AGAIN. Every 2 days we need to raise a ticket for complaint. My friend is ins distress because of your crappy service. Complaint no.: SR10267600159664 Not even one week of continuous uninterrupted service we get. Shameful.