ACT outages and service status in Sankarankovil, Tamil Nadu

Problems in the last 24 hours in Sankarankovil, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Sankarankovil, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sumit kumar (@Frxtrot007) reported 2 minutes ago

  @ACTFibernet this is the worst internet provider. Absolute waste and pathetic. 12 hours since I registered a ticket as my internet wasn't working. TAT was 7:30 pm still not resolved. No way I can contact customer care now. Definitely won't renew this ****** connection again.

• 
  Deepak Chauhan (@deepakindia2312) reported 6 minutes ago

  @ACTFibernet SR10180604686864 this ticket is opened since Friday. Daily the ETR keeps on changing. When will you fix this. Last year also same thing happen

• 
  navdeep sachdeva (@navdeepsachdev4) reported 6 minutes ago

  Hey @ACTFibernet i took your connection 15 days back and o am still struggling. Your engineer promises to come everyday and never arrives. Do I expect a solve?

• 
  Sai Shyam G (@SaiShyamG) reported 11 minutes ago

  Hi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058

• 
  ɱ૨.Nickk (@neelnihal1) reported 15 minutes ago

  @ACTFibernet Jun 7 sunday Morning 11am update Internet still not working. @ACTFibernet

• 
  sharathchandra (@sharathkondru) reported 16 minutes ago

  @ACTFibernetHYD @ACTFibernet Two bloody days no internet. Chasing you like mad for a fix (SR10180647915414). You only chase new connections? Old customers still alive & paying, do we not matter? Bad service. Fix it now! @reliancejio I knew I didn't listen to you. Coming back

• 
  AhmedKareemUddin (@WhiteHatSeni0r) reported 16 minutes ago

  No one is taking ownership of the issue. Please reopen the ticket and have the concerned team contact me with a proper resolution instead of closing tickets without completing the work. #CustomerService #ACTFibernet #SupportNeeded

• 
  Naveen Kumar S (@IamNaveen_s) reported 20 minutes ago

  @ACTFibernet Even the house owner is chasing ACT team to remove it from his terrace. For that also there is no response. Whoever is handling the box installation is causing all the trouble Be a Lil more responsive, when 3 active connection holders are complaining about one issue with box.

• 
  R G Shubham (@RGShubham2712) reported 21 minutes ago

  @ACTFibernet You can shove the ETR and ticket up your... I know you guys keep changing the ETR and timelines as per your convenience,so don't give me that crap.I want a strong escalation against your service guy Naveed who has been fooling me to save his own job.That retard needs to be fired.

• 
  Nilesh Patel (@NileshP28391464) reported 21 minutes ago

  @ACTFibernet First, you give a morning appointment, then you switch it to the evening, and then it gets pushed to the next day; this pattern has been going on for five days, yet the problem remains unresolved.