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ACT outages and service status in Ranchi, Jharkhand

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ranchi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • lonewolf9029
    Hellblaze (@lonewolf9029) reported

    Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

  • Abhijit_Pal
    Abhijit Pal (@Abhijit_Pal) reported

    @ACTFibernet I am now going file a legal complaint, not a consumer court case. I had financial and mental harrasment due to this bad service.

  • nandhasa1986
    Nandha Kumar Krishnan (@nandhasa1986) reported

    @THE_INDRA_KUMAR @ACTFibernet If you call to customer care they respond with all sweet words. Better to drop mail for proof from our end for tracking, additionally we can raise customer dispute.

  • irshu2
    Irshad (@irshu2) reported

    @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

  • charts_TA101
    Saran (@charts_TA101) reported

    How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

  • spacellp123
    bro (@spacellp123) reported

    @ACTFibernet @ACTFibernetHYD Net is very slow. Can u please look into it

  • theprajwalp3722
    Prajwal P (@theprajwalp3722) reported

    @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet @ACTFibernet let me know the process for termination of your services. Or else you will see a proper public grievance . The worst support ever seen. You have to pay the penalty for taking the amount upfront and this is big scam.

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @veelesec @ACTFibernet It was just some low level dns probing, nothing remarkable worth writing about so I let AI document it but they were intercepting 1.1.1.1 queries and any other resolver, only solution was DoT and DoH to cloudflare or anyone else

  • Surinde66757107
    Surinder Verma (@Surinde66757107) reported

    @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??