ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinay Kulkarni (@vinkulkarni83) reported 24 seconds ago

  @ACTFibernetHYD @ACTFibernet kindly have your customer support team stop giving blank calls, The latest one came from 91-1409321511, upon answering heard an agent breathing for a second and hanging up (usual practice from a long time)

• 
  Narendrababu (@penbabu) reported 2 minutes ago

  @ACTFibernet by mistake taken new account in existing registered mobile hence facing challange in OTT. Need to change the mobile number in the new account. Please help. Customer care is saying nothing can be done. sales person not even lifting the call post new connection.

• 
  siddarth (@doctorscalling) reported 3 minutes ago

  And an ongoing cry over pathetic airtel team. 3 calls to customer care, 9 days post paying for connection, I get excuse. The ship is stuck in Strait of Hormuz..for god's sake, I got LPG filled last week Anyways.going for ACT connection @ACTFibernet @Airtel_Presence @airtelindia

• 
  WalterWhy (@Borington214993) reported 4 minutes ago

  @ACTFibernet Bought and installed ACT wifi like 40mins ago and now it lost internet connection. They already installed at the end of the day making the billing plan to start in the evening and now with this issue, I'm gonna be losing the entire day in the plan. SR10179746960724

• 
  Sanjay Debnath (@sanjaydebnath86) reported 4 minutes ago

  @ACTFibernet Hi @ACTFibernet The ETA to resolve this issue was 12PM. It's already passed, still no internet. Customer care can we expect a final ETA when the issue will resolve? Issue still not resolved. There were 2 ETA given, both were passed. Uday not giving response or picking call.

• 
  Prithviraj (@ghprithviraj) reported 7 minutes ago

  Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 11 minutes ago

  @ACTFibernet The speed has become poor and reduced to 50 mbps and lower post all your maintenance activities. This is a major headache to keep reporting and not see improvement.

• 
  Bharath Kumar (@Bharath__badass) reported 14 minutes ago

  @ACTFibernet @ACTFibernetHYD What pathetic service are you guys providing ??? Not even getting 50mbps speed for a 200 mbps plan. No customer care contact number. Multiple tickets raised but closed without checking with customer. Should I cancel my subscription ?

• 
  X MAX GAMING (@MariyamBeg55697) reported 15 minutes ago

  Extremely disappointed with ACT Fibernet service. It has been more than 15 days since I requested installation of a set-top box, and every day I am given false promises like “tomorrow,within 24 hours, or technician will arrive today — but no one shows.@ACTFibernet @ACTFibernetHYD

• 
  Souvik Samantaray (@souvik0725) reported 17 minutes ago

  @ACTFibernet @ACTFibernetHYD You keep writing the same generic template message. Words don’t define the commitment, your actions does. So far, your actions have been so bad that I regret choosing you as my ISP. I’ve been waiting since Monday and now it’s end of Thursday