ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  రాముడు  (@RamKottapalli) reported 3 minutes ago

  My entire day's work was affected today due to #ACTFibernet outage. What's even more frustrating is that this is the 4th time in the last two months. Repeated service interruptions & delayed resolutions are unacceptable.

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  kumaraswamy p (@Kumaraswamyp86) reported 4 minutes ago

  @ACTFibernet @ACTFibernet Thank you very much for all your support. I have received the refund, and my issue has been resolved successfully.

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  KONIDELA (@glass_vote) reported 5 minutes ago

  @driven_at_home @ACTFibernet @ACTFibernetHYD This is the fourth day I am completely without internet. Your team has given me six false ETRs in four days, and even the ETR promised by your Nodal Officer has lapsed. Your customer service is bottom-tier and deeply frustrating.SR10180665320964

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  Pushpa (@PushpaMuthyam) reported 5 minutes ago

  @ACTFibernet 45 days. 10+ emails, multiple calls. You've finally collected router but my refund of ₹6,614 is still missing. Every reply is a copy-paste from a different agent. Consumer court complaint already filed. Acc 101799520914. When do I get my money back? @jagograhakjago

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  Shivam Garg (@shivamg0902) reported 5 minutes ago

  Hello @ACTFibernet @FiberAct You have the most useless wifi service It's been 5 days since the internet is down and there is 0 action on your end Neither anyone is bothered enough to address the issue nor your engineer is picking up calls. Most useless ISP.

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  hopeless.doc (@anooj94) reported 9 minutes ago

  @ACTFibernet But again, the only resolution is paying additional for a data cable to connect the 2 routers. If you are offering such a mesh network, why is it not mentioned on the website nor explained by your salesperson before finalising the purchase?

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  Chandra Prakash (@chandra_38) reported 17 minutes ago

  Ticket SR10180698824674 - this is my 20 plus complaint. Issue keeps on repeating. Act is not able to identify the issue. They just call and say they have fixed it. Which means there was some issue but it repeats. @ACTFibernet getting worse. Noticing it from past 2-3 months.

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  Sagar Chaubey 'Aazad' (@sagarchaubey07) reported 17 minutes ago

  @avdeshho59 @ACTFibernet @ACTFibernet I have raised a ticket to shift my connection with TICKET ID SR11080671198304 this issue was declared to be resolved by 14 June 2026 but till now nothing has been done I am working without internet since a week my ACT account number is 110777865246 please resolve

• 
  Kishore (@Kishore2508) reported 19 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

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  Tushar (@Qtiyapaa) reported 22 minutes ago

  @ACTFibernet Also your customer care raised a ticket to replace my mesh routers since weeks. Nothing came from your side. When i call customer care they simply cut the call. Why dont you shutdown your services?