ACT outages and service status in Ranchi, Jharkhand
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ranchi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ranchi, Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Received a response after all the follow-ups — a disconnection request ticket (SR10280105246023) has now been raised. Waiting for actual action and closure. Hoping this doesn’t get delayed like the support earlier.
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Akshay (@Akshay20031025) reported@ACTFibernet By when will it resolve the wifi is not working from 29th and still there is no update no call from technician??
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K Nikhil Chowdary (@nikhilc08530435) reported@ACTFibernet Worst service ever. The junction box issue is never fixed, and I’ve been getting only half internet for the past year. Customer support just apologizes without resolving anything. It’s been 48 hours and my issue is still pending. Feeling ashamed to be act user.
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baanscommunity (@baanscommunity) reported@ACTFibernet I applied for a new ACT connection today and was promised same-day activation by the sales executive. However, after taking the payment, they are neither answering my calls nor providing the connection. This is very unprofessional. Please resolve this issue urgently
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veerana gowda (@veeransg5) reported@ACTFibernet no resolution yet?
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Rajesh Gummadavelli (@RajGummadavelli) reported@ACTFibernet SR10179987489174, Raised request on 28 Apr, promised shift by 30 Apr. ACT Fiber still living in 29 Apr timezone, tasks pending, issues piling, even connection closure stuck. Truly redefining deadlines. #ACTuallySlow @jagograhakjago
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MayaRao (@MayaRao) reported@ACTFibernet Your connection has been down since the 29th. Nobody is able to give an accurate time when it will be fixed. The ETR on the app is unreliable and elastic. @BangaloreTimes1 @DeccanHerald
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saiprasad (@saiprasad5591) reported@ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.
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Haiku (@riceofsushi) reported@ACTFibernet Emailed your helpdesk yesterday, emailed your nodal officer today, tweeted yesterday, talked to 4 different customer care executives thus far, called your Sales executive Navya more than 10 times. What more should we do? #ACTfiber #ACTfibernet #Bangalore
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Swarnim (@QuantumStackkk) reported@ACTFibernet It’s been months since I first raised this issue, and I’ve rarely seen such irresponsible customer support. I’m back after 2 months asking for the same help again what exactly am I supposed to expect from you at this point?