ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shreyas belavadi (@belavadi_7) reported 2 minutes ago

  Trying to switch from Airtel to @ACTFibernet in Bangalore. Before payment, Vinatha MT was very proactive. After payment, the attitude changed, and it’s now been over a week with no connection and no proper response. I’m chasing multiple people daily just to get basic service.

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 6 minutes ago

  @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

• 
  Ashish Joshi (@ashishjoshilko) reported 9 minutes ago

  @ACTFibernet Pathetic Cust service, vague charges included in billing and no clarification is being given . Sr closed by ACT sans resolution. Classic case if how to loose a customer

• 
  Navin kumar (@Navin_HR) reported 13 minutes ago

  @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

• 
  X MAX GAMING (@MariyamBeg55697) reported 14 minutes ago

  Very disappointed with ACT Fibernet. Set-top box not available,and even Amazon Fire TV Stick is still not installed after many follow-ups. Service is very poor. No value for customers. If not resolved soon,I will cancel my connection. @ACTFibernet @ACTFibernetHYD

• 
  Saurav Chakraborty (@Saurav23121990) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD There has been no internet connectivity at my place from yesterday 5pm. I already logged a complaint and eta is 3pm today. It's not acceptable. It almost over 18 hours. No technician visit yet. Customer service telling to wait. SR10179758361064.

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 18 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Rasamalai😊😍 (@BeingHarsh4u) reported 19 minutes ago

  @gayatri008_16 @ACTFibernet This is happening for me regularly if connection goes at 2 PM IST they are resolving it next day! pathetic service

• 
  user636811 (@user21098) reported 23 minutes ago

  @ACTFibernet Your team has been sharing false information for past 10 days and not resolving any of my issues. Everyone is sharing false information and doing fraud. I have requested a cancellation 2 days back and even that is not done yet and your team is denying refund to bank

• 
  user636811 (@user21098) reported 27 minutes ago

  @ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud