ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivank 🇮🇳 (@vnnk_x) reported 1 minute ago

  @ACTFibernet No more template bot replies @ACTFibernet @ACTFibernetHyd. Formal NCH Govt Docket Number 9374295 has already been generated against this ticket. My connection is dead for over 48 hours. I don't want automated updates on the app, I want a senior supervisor on the ground to fix

• 
  Avinash (@bavinash53) reported 2 minutes ago

  Hello @ACTFibernet. This is to inform you that we are facing internet issues and the resolution time is showing till 7pm neither act team has informed us beforehand. This is causing huge inconvenience. Need speedy resolution in this matter. waiting for your response

• 
  Vivank 🇮🇳 (@vnnk_x) reported 4 minutes ago

  Exactly 63 HOURS of total service blackout! @ACTFibernet @ACTFibernetHyd raised ticket SR10180393093524 on 22 May 4:45 PM Account: 101709621046. Your tech ignored 100+ calls. Your system keeps auto-generating fake deadlines while breaking TRAI’s order

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 11 minutes ago

  @ACTFibernet Team I need a time line that by when this issue will be resolved

• 
  karthik gudala (@KarthikGudala) reported 11 minutes ago

  Disappointed with @ACTFibernet lately. Been a loyal customer for 7 years with limited issues, but the last 2 weeks have been a struggle with slow internet spds. The team only resolves it temporarily when I prompt them. Need a perm fix ASAP. ​Acc No: 101313095979 @TRAI

• 
  B N Venkatesh (@nvenkateshb) reported 11 minutes ago

  @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

• 
  amit kumar gupta (@amitk71) reported 12 minutes ago

  @ACTFibernet worst Internet provider. Their ppl call promise to come n change routers but never come. You ppl close the ticket also. Ur call centre number doesn’t work. I am facing issues n act doesn’t help.

• 
  Dhairya (@dhairyakhale) reported 12 minutes ago

  Hello @ACTFibernet my internet is out since yesterday morning and a resolution was expected till 9 pm. It is a new day and still no news? You don't take a minute to charge extra fees if payment is delayed, what about now? Ticket no SR10280391703704

• 
  Anil Kumar Komari (@KomariAnilKumar) reported 13 minutes ago

  @ACTFibernet Sent the details check and tell me the status, but don't say will fix in 24hourse

• 
  Arjun Saren (@Arjun77990722) reported 16 minutes ago

  Dear ACT Fibernet, Internet is down in Sun City, Hyderabad for 5+ hours. Called customer care many times but no response. Please fix the issue urgently. Work is getting affected badly. #ACTFibernet #Hyderabad