ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jahangir Alam (@TheJahangirAlam) reported 6 minutes ago

  @ACTFibernet SR10280477582234. Last two days, the internet has not been working. Please let me know if the issue cannot be resolved today. I will switch to another provider, as their service is working fine in my apartment and their support is much better.

• 
  Abhilash Pillai (@AbhilashRPillai) reported 7 minutes ago

  @ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.

• 
  Mandeep Walia (@WaliaMandeep) reported 8 minutes ago

  @ACTFibernetHYD , @ACTFibernet hello team, why is your service personnel recommending to get a new connection instead of continuing my current connection. And till now no action has been taken yet .

• 
  SBajaj (@SBajaj06) reported 12 minutes ago

  @ACTFibernet I guess this will get resolved tomorrow ? I haven’t heard back from any of your technical team and the number provided on the app for engineer is not picking up my call! How am I supposed to manage WFH when the wifi is down so frequently? And no one sorts it out before 24 hours!

• 
  Rahul R (@RahulRKhivnsara) reported 13 minutes ago

  @ACTFibernet this is the worst service ever. I have lost wifi connectivity thrice since Saturday. Everytime your representative fixes it works for a day then, again it's the same thing Horrible. How is someone working from home supposed to manage this?!

• 
  Amit (@leosamit) reported 13 minutes ago

  Hey @ACTFibernet your service is pathetic. Your technicians are damn arrogant. The tickets we raise don't get resolved even after 12 hours. Seriously thinking of changing

• 
  Daniel Christopher (@DanielChris2000) reported 17 minutes ago

  @ACTFibernet Act fibernet just keeps showing how pathetic their service is! It's been three days since I raised a ticket for relocation and nobody has bothered to even call me. Support team keeps giving fake promises that the technician will be coming.

• 
  Thamizhan (@ImThamizha) reported 18 minutes ago

  SR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?

• 
  jesse pinkman (@iyer_ravindra) reported 23 minutes ago

  @ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist

• 
  Parth Tripathi (@itdiaryofficial) reported 24 minutes ago

  Guys @ACTFibernet my internet is not working. My work is affected. Please help me