ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported 8 minutes ago

  Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

• 
  mohammed afzal ahmed (@mohd59afzal) reported 9 minutes ago

  Fraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues

• 
  sri vatsav (@SrivatsavGorthi) reported 14 minutes ago

  @ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!

• 
  Seeker (@seeker0321) reported 15 minutes ago

  @ACTFibernet The customer care guy also promised me refund, I've also recorded the call, if you want I can post in this thread

• 
  Máhesh (@TweetToMahesh) reported 15 minutes ago

  @ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬

• 
  Yash Sharma (@Ysyash_official) reported 15 minutes ago

  How long will you continue to provide such poor service? The internet keeps going down, at least five times a week. I went today in the afternoon, but the internet still hasn't come back. Fake commitments and poor service. SR11081548627004 @ACTFibernet

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 16 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Enu_Gotthilla (@VijayarajB) reported 16 minutes ago

  @ACTFibernet I know there is no service. But why r u not exploring these cities? How come you have it in Bengaluru?

• 
  Shankar (@AlanNoble11) reported 18 minutes ago

  @ACTFibernet I pay for a 450 Mbps yearly broadband plan (ID: 1030 1625 9386). The issue is back again. Every day, for some time, none of the web pages on my computer or phone will work. I’m left wondering what has happened.

• 
  Pranshul Singla (@pranshul_singla) reported 20 minutes ago

  @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657