ACT outages and service status in Ranchi, Jharkhand

Problems in the last 24 hours in Ranchi, Jharkhand

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prajwal P (@theprajwalp3722) reported 7 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  bibin cedric (@bibincedric) reported 8 minutes ago

  @ACTFibernet once again issue without my knowledge tickets which I raised has been closed how rubbish is this?Haven't seen such a network ever ?How can someone treat a customer like this? Still issue not solved eveymonth issue is been escalated.Will register a complaint legally

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 11 minutes ago

  @ACTFibernet I am getting only the update not the resolution.

• 
  ryshab (@ryshab07) reported 11 minutes ago

  @ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered

• 
  Viineet Sood (@vineetomkara) reported 14 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  Praveen Ram (@praveenram1983) reported 19 minutes ago

  @ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 20 minutes ago

  @ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..

• 
  Anvesh Nelluri (@anveshnelluri9) reported 22 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

• 
  DEVI PRASAD (@DeviPrasadCdp) reported 24 minutes ago

  I have requested for TOO and ticket has been created 4 days back but no one from Technical team is bothered to call or visit for further assistance, ACT is becoming worst service provider work id: WO103810813881 @ACTFibernet

• 
  Lakhan (@LakhanINTS) reported 24 minutes ago

  @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.