ACT outages and service status in Ranchi, Jharkhand
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ranchi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ranchi, Jharkhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ranchi, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at ACT
ACT is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MayaRao (@MayaRao) reported@ACTFibernet No connection since 29th April. WFH is getting disrupted. No one picks up phone. Everyday we get a message the issue will be solved next day by 9pm and it does not happen.
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.
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Haiku (@riceofsushi) reported@ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet I have been trying to reachout to resolve my internet problem since 9 PM yesterday and I have office in next 1 hour how will I manage without internet can you please help expedite this process.
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Avinash jha (@Er_Avinashjha) reportedHi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.
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MayaRao (@MayaRao) reported@ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Maniveer Baradi (@ManiveerBaradi) reported@ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)
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HariTeja (@hariteja03) reported@ACTFibernet @ACTFibernet why invest on a service with bad support
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saiprasad (@saiprasad5591) reported@ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.
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Shashank Singh (@shashank_cghb) reported.@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert