ACT outages and service status in Puducherry, Puducherry
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at ACT
ACT is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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whykksing (@singhyugesh) reported@ACTFibernet Tkt no SR101804689600934 pending resolution since y'day. Technician uncontactable. No customer support no. Poor show.
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Alok Singh Parmar🇮🇳 (@allokalok) reported.@ACTFibernet hi few days back I have raised a request to reconnect after almost 1 &1/2 years but I think I made a mistake pls cancel the reconnect request. Thanks
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet just spoke to customer care, literally she don’t how to speak and when I asked about ETA for my Internet issue she has no answer just and poor service day by days it getting very bad, Internet is not working from yesterday
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Abhilash Pillai (@AbhilashRPillai) reported@ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.
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shasha (@blackandwitty) reported@ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.
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Mohammed Sahil Akbar (@94sahil) reported@ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804
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Abhishek Bansal (@abhibansal530) reported@ACTFibernet Either resolve by today or refund my money. I am fed up with your poor support
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Senthil Kumar (@senrobotics) reported@ACTFibernet One of the worst service
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sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue