ACT outages and service status in Puducherry, Puducherry
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- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet . I intend to seek an alternative internet service provider. Please refund the amount. You guys always fail to resolve with the ETR. @ACTFibernetHYD
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karthik alagan (@karthikalagan) reported@ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.
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Ramu (@Ramu12463883) reportedAbsolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown
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Bibin Bharath (@R3N3g4d300) reported@ACTFibernet seems to be an ongoing issue. Lost internet today since morning 9am and only response is the generic one where eta for fix is evening 9pm and it is still not resolved at 10pm. Extremely frustrating!!
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Agnidipta Hom Roy (@agnidipta_AHR) reported@ACTFibernet @DoT_India My ACT fibernet connection is frequently getting disrupted in Ghitorni, Delhi. It happened 3 times in last 3 weeks. Your service is very poor, your support team tells me to wait for 4 to 5 hours but in ACT fibernet app, it tells me to wait more than 24hrs
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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karthik alagan (@karthikalagan) reported@ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.
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Rohan Thakkar (@rrthakkar1411) reported@ACTFibernet Extremely disappointed. My internet has been down again since yesterday & this has become a recurring issue for many months now. Latest Ticket no: SR11781485598614. I've no option but to switch to another broadband provider. #ACTFibernet #Broadband #CustomerService
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving
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karthik (@karthikraoul) reported@ACTFibernet Hi team, i am seeing in my bill atonal 118 rs for late which happened due to app issue. Could please help me on that