ACT Outage Report in Puducherry, Union Territory of Puducherry

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (10%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Srujan reddy (@_srujanreddy) reported a minute ago

  @ACTFibernet It is taking longer than expected but Why does your engineer don’t lift call? What’s the purpose of giving option to connect your engineer. When h doesn’t lift the call ? We are required some sort of information right ..! Hope @ACTFibernet recovers the network at our location

• Jenil Kothari (@JenilKothari3) reported a minute ago

  @ACTFibernet SR11776926905087 – my Firestick order complaint. I paid yesterday, but the Firestick still isn’t installed. Zepto delivers in 10 mins, but your team can’t install a Firestick in 30+ hours. Hats off 🫡 #CustomerService

• Manikanta (@07Manikanta) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD looks like you guys don't even have minimum common sense to respond to your customer message, no wonder with this attitude restoration takes more and people has to suffer because of you

• Bibhu (@Bibhu887) reported 4 minutes ago

  ACT Fibernet has to be the worst and most pathetic network. Every alternate day I end up raising a complaint for no network. Frustrating and unreliable! #ACTFibernet #WorstService

• Rajashekar (@RajshekarPr) reported 5 minutes ago

  @ACTFibernet I am not getting service ticket after submitting the connection shift request and you customer support folks are not helpful without ticket number. I have submitted the ticket atleast 10 times

• Salah Bakulka (@salah_bakulka4u) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD @TRAI DAY 10 of "Internet Not Working" this will be the last month i am using ACT fibernet. I have waited enough for 10 days considering 12 years of service from act but no use..just words on messages dont even have courtesy to call customers..

• Rahim (@HydRahim) reported 10 minutes ago

  @ACTFibernetHYD @ACTFibernet - Hi Team, I have raised an issue regarding 'Internet' on Sep 2nd 2025. Issue is not fixed till now. Can you please look into this? SR10176926278954 #ACTFibernet #Hyderabad #HyderabadRains

• abdul waheed (@salman011293) reported 11 minutes ago

  @ACTFibernet @ACTFibernetHYD No internet for the past 20 days despite raising a service request. Extremely poor service and no resolution provided yet.

• Ramshetty Vishnu Ganesh (@RamshettyVishnu) reported 11 minutes ago

  @ACTFibernet @ACTFibernetHYD ITS DAY 3 AND YET NO RESOLUTION PROVIDED BY ACT. ITS BEEN 15 DAYS THE INTERNET IS NOT WORKING…!!

• Anil Sharma (@AnilsVibe18) reported 12 minutes ago

  @ACTFibernet The expected resolution time changed to 4th sept 1 am still no resolution yet, please resolve it asap