ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sulabh Puri (@sulabhpuri) reported 3 minutes ago

  With #5G around the corner, broadband players need to lower prices or give better speeds as 5G plans will be cheaper & faster. Home users or WFH professionals can easily use mobile 5G network. Excitel is the first one, let's see what @airtelindia, @reliancejio & @ACTFibernet

• 
  buzz (@buzz267buzz) reported 4 minutes ago

  @ACTFibernet Madurai if you're facing issues in your end it's your responsibility to fix it. You're NOT offering services for free. Why should we suffer especially with a long term plan with money stuck with you? under 15ms to Chennai is fine. 30ms is NOT fine. @BandBajaateRaho

• 
  Jnaneswar (@Jnaneswar17) reported 6 minutes ago

  @ACTFibernet I'm not sure what confidence @ACTFibernet is having and updating me that they have already been refunded? One of your customer support said, they refunded to my bank account which was closed on March 9th 2022. He gave an explanation as well.

• 
  Khwaja Moinuddin (@khwajamoinddin) reported 8 minutes ago

  Internet is not working, it's been three days since I complained, no cooperation from @ACTFibernet ….. 😡

• 
  Santosh (@singhsk5) reported 9 minutes ago

  @ACTFibernet I have been paying for the GIGA plan for the last 4 months but realized that my plan was never activated. (i have this as a backup plan) The guy who came fix my connection said that I need to pay for the installation of the media converter. 1/2

• 
  vivek singh (@viveksingh22nov) reported 12 minutes ago

  @ACTFibernet complaint number SR10265647807634 the entire society facing internet issue since last night no one called till now. Its slow and horrible support team. Please we are paying for great@connectivity and quick issue resolution. Its affecting our work. Can you done asap

• 
  sriram2279 (@sriram221179) reported 14 minutes ago

  @ACTFibernet @KRISHNA83138665 I would encourage every customer of act to check actual speed that you are getting as there is no consistency in the speed given by them. Act is taking advantage of customer ignorance of not checking the speed and enjoying our money without providing proper speed.

• 
  Sridevi (@sridu_n) reported 19 minutes ago

  @ACTFibernet I need to surrender my account. Pls help. Your 24*7 support isn't responding well.

• 
  Ashraff (@AsianAshraff) reported 20 minutes ago

  @ACTFibernet worest experience from ur team lacks of issues no resolution fake promises fake update response is worest guys my suggestion please #band #actfiber they don't care about customers shift to #JioFiber. if not satisfied with there service after paying amount no refund

• 
  Jnaneswar (@Jnaneswar17) reported 21 minutes ago

  @ACTFibernet If any credits come to an account which is closed, that bank will create a dummy account and store the funds. If the account holder asks for the money, it will be then transferred to another account of that customer. Superb explanation. How well he's trained by @ACTFibernet