ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 02/04/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • YOGESH_265 YOGESH CHOUDHARY (@YOGESH_265) reported

    @ACTFibernet DM is failed please help me

  • Raghuragha9 Raghu (@Raghuragha9) reported

    @ACTFibernet my ACT NO. 102006721645 last 7 days over. still Issue not fixed ,i got call from one of the engineer but he is not disclose his name but as per engineer information, he will fix the issue next year ( 2024) b.coz he know very well ACT team working style. Great work🙏

  • avinash_modi007 Avinash Modi (@avinash_modi007) reported

    @JioCare @JioCare, Didn't receive any proper support from you guys so far. I am thinking of changing the Vendor now. @ACTFibernet

  • krishanm7 Krish (@krishanm7) reported

    @ACTFibernet Hello if anyone is there...internet is still not up it's been down for almost 48 hours now...no update

  • LAndreakis leah andreakis (@LAndreakis) reported

    @ACTFibernet I paid in advance for a 3 month plan. Now I’m being charged extra and customer service says the 3 month plan no longer exists and so it’s changed to a monthly plan! How can you penalize customers for having availed your plans and schemes?

  • Kashyap_updates स्वघोषित पत्रकार (@Kashyap_updates) reported

    @Airtel_Presence Yes I have made up mind. Fed up with this pathetic @ACTFibernet . Kindly do help me to get connection ASAP.

  • ShaunaS_des Shauna (@ShaunaS_des) reported

    @ACTFibernet Over 24 hours later and still no reply, yet another example of the poor service from ACT. #GetYourACTtogether

  • krishanm7 Krish (@krishanm7) reported

    @ACTFibernet And it's second consecutive day with no internet. Do you people even realize how critical this is to our jobs when we are working from home? I think your name suits. ACT is just acting to being a service provider..it's actually THE WORST

  • S_IamUnknown IamUnknown (@S_IamUnknown) reported

    @ACTFibernet the connection not working, exactly after a month again, seems the box connected with the power is disconnected from the property owner, please arrange a visit asap and you can have it connected with our EB connection, we depend on this for WFH SR10367236990634

  • varunkaushik18 Varun Kaushik (@varunkaushik18) reported

    Hey @ACTFibernet, same connection issue is persistent in the cabling. I've raised a ticket. Kindly ensure you fix it properly this time. I'm getting this issue for the 2nd time in 1 week. Request you to take this on priority. Disappointed with your infra. #ACTFibernet