ACT Outage Report in Puducherry, Union Territory of Puducherry
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puducherry, Union Territory of Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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vicky khater
(@vickyvicky87) reported
@ACTFibernet Act is a very bad nd a fraud company. Refrain from using it. They charge u for 300 Mbps and would give u less than 100mbps speed and for anything and everything u have to keep restarting the modem.
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Inner piece
(@Raghuugowda) reported
@ACTFibernet I have paid bill twice. I am trying to reach to support over app and no resolution yet. Can u look into issue pls
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Baaji
(@TAvudaiappan) reported
@sandeeppabba247 @ACTFibernet Same issue for me too.. they're closing the tickets without resolving. #chennai very poor network
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Deep_B
(@Dip_Anshu) reported
@ACTFibernet the best part of your pathetic service is that there seems to be no answers written in your mails/text when you send resolution. Just a freaking blank text. Get me out of your service. Can’t tolerate more of it..
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usha
(@sanju_usha) reported
@EzioAud48904514 @ACTFibernet Is it Will surely consider It's been almost a month now the issue has not been resolved
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vicky khater
(@vickyvicky87) reported
@ACTFibernet is this the customer service u provide? I have an issue since i got your service. O am paying u for 300mbps speed and inturn u r giving me speed of less than 100mbps and not replying too. This is mere fraud and I am not going to let it go. Wait nd watch fraud company
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sudhagar
(@sudhagar) reported
I'm baffled by the no refund policy for early service cancellation. I understand it's in T&C's but looks like ACT processes and systems are ancient and needs an upgrade big time. #badCustomerExperience @ACTFibernet
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Mohamed Ismail
(@WarMyst) reported
@ACTFibernet Please stop sending templated response and I don't want you to take any action. Also you can close my service ticket as well. You lost the trust and brand value which can't be gained again. Never coming back to ACT 🙏👍
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Chandan
(@cj_unperturbed) reported
@ACTFibernet has become horrible since November. Once in every 2 weeks it keeps breaking down. Customer service is even more worse. I made a mistake taking annual subscription. Should have opted for jio. My 4th or 5th service incident in the last few days - SR10257001703802
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Sushant Saigal
(@SaigalSushant) reported
@ACTFibernet You really think so? Hah! Go check how many times I have to call you. There is a problem with your junction box to why don't you understand? Why don't you change the box and put it at my location?