ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arun (@ArunachalaRaman) reported 2 minutes ago

  Subject/Post: Relocation request delayed & total lack of support. I requested a fiber net relocation (Ticket ID: SR10381162168514), but the assigned technician has failed to contact me or show up for the 3rd consecutive time.@ACTFibernet

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  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 3 minutes ago

  @ACTFibernet Please ensure that ACT refunds the charges for the down time

• 
  Bhujanga Rao (@bhujangarao0292) reported 8 minutes ago

  @ACTFibernet @VJ_Naidu040 Same here , worst services at Kukatpally Vasanth Nagar. They are giving excuses. I want to see England vs India match

• 
  Pranjal Sengupta (@pranjal610) reported 11 minutes ago

  @ACTFibernet Have DM'd you the details. Today is 15 July, half a month gone, still no progress on my issue resolution. And no one from ACT cares to call and resolve a small issue like this. @ACTFibernet @ACT_Issues

• 
  Prajwal P (@theprajwalp3722) reported 14 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Sandeep Nethi (@sandeep_nethi) reported 15 minutes ago

  @ACTFibernet @ACTFibernet raising tickets doesnt help,,,not resolved yet,,

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  RAGHAVENDRA V (@RAGHAVENDRAVAL4) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet please check evening onwards facing issue

• 
  G.B (@BerwalGorav) reported 18 minutes ago

  @ACTFibernetHYD @ACTFibernet i want to request a reconnection but no one from customer care is answering my calls, i have been on wait list queue for 40 minutes yesterday and 20 minutes today, i was 1 on queue so idk why this is happening. Please connect.

• 
  Alagappan Subramania (@al250849) reported 18 minutes ago

  @ACTFibernet I need to have with engineer in your common network line also . I want to request him to realign the wire from box to our home !! Since it is in very low height lorry and van pass over will definitely hit . Hence requesting to share or tell him to call me asap please

• 
  Just Like That! (@elluranand) reported 20 minutes ago

  if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.