1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Puducherry
ACT

ACT outages and service status in Puducherry, Puducherry

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at ACT

ACT is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Again issue facing issue. Why during office hours the internet is giving problems. Getting very less speed, getting just 15Mbps. Getting no help, no update in ACT chat and local technician.

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India

  • JayanthKarri111
    Jayanth K (@JayanthKarri111) reported

    @ACTFibernet Hi @ACTFibernet team, still the issue was not resolved 😕, idk what was happening. Due to this my work was affecting. Hope you can understand.

  • rcpiyush
    Piyush Chowdhary (@rcpiyush) reported

    @ACTFibernet Any update???? This is pathetic service

  • jat_vikram47
    vikram choudhary (@jat_vikram47) reported

    “@ACTFibernet Internet has been down for hours now! Same issue again and again. Please fix this ASAP and improve your service. 😑” @ACTFibernet

  • RaunakT28403139
    Raunak Tiwari (@RaunakT28403139) reported

    @ACTFibernet I tried reaching out to the customer executive to confirm the request, but they are not responding or not calling.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still the issue did not get resolved.Its been 12 days.

  • pradeepgadila
    Pradeep Patil (@pradeepgadila) reported

    @ACTFibernet My internet is down since 18th May, my ticket number is SR10180334855014. I have called your customer service more than 20 times in the past 4 days and still issue is not resolved. Everyday I'm told it would be resolved but it doesn't happen. Worst customer service.

  • _pranavkrishna
    Pranav K (@_pranavkrishna) reported

    Raised a broadband shifting request with ACT Broadband (SR10380427864365), but there has been no technician visit. Need the connection to be activated urgently today, else I will have to consider switching to another provider. @ACTFibernet Requesting immediate support