ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  niranjan (@niranjanks91) reported 1 minute ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 3 minutes ago

  @ACTFibernet Guys what is the way to have a conversation with a human agent at your end, Internet has been down for days now and all I get is your bloody bot telling me the ticket has been raised without allowing me to escalate.

• 
  Venky (@Venky2120) reported 7 minutes ago

  Really a bad experience with Act Fibernet. facing an issue from 22 aug 2026.The support guy said it is router issue so I have bought a new router and it turned out to be a issue with act internally. From then the technician will never help and extending from 4 days @ACTFibernet

• 
  s19hubham (@s19hubham) reported 8 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  yogesh sherman (@yogeshsherman) reported 9 minutes ago

  @ACTFibernet they can't even provide an ETA for no internet issue. That's their service, if you go by airtel Or jio you will receive an ETA, never spend your hard earned money on their internet and their false promise

• 
  malleswar ganji (@GanjiMalleswar) reported 10 minutes ago

  @ACTFibernet provide worst service my internet was not working at yesterday evening still today afternoon internet was not working bad service

• 
  Haiku (@riceofsushi) reported 11 minutes ago

  @ACTFibernet @FiberAct Why does your internet stop working for a little drizzle? It's the same issue over and over again. SR10281705747454 Our 3months plan is over and we are thinking to switch to @AirtelFiberBng based on the resolution time and the recurrence

• 
  Durga Prasad (@durgaprasad__12) reported 16 minutes ago

  Let's see atleast today can we get resolution?? @ACTFibernet @ACTFibernetHYD

• 
  Canute Angelo (@08aca24) reported 18 minutes ago

  @ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.

• 
  Balaji Swaminathan (@BalajiSwaminat) reported 18 minutes ago

  @ACTFibernet Such a pathetic service. Unable to use App to shift my connection. Called customer care and waiting for past 1/2 hour to get connected. Please self introspect.