ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 02/08/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • SreeRaa47221146 SreeRaam (@SreeRaa47221146) reported

    @ACTFibernet Your nodal officer and appellate authority are not responding to my emails. Will escalate to TRAI and consumer court @TRAI @jagograhakjago sir I have been facing discriminated services for the last 1 month. When asked to refund for inactive days, they are ignoring. Kindly help me

  • pktanwar88 Pardeep Tanwar (@pktanwar88) reported

    @ACTFibernet Saying again, Creating a new ticket is not resolving the issue. I already have 3 tickets open for the same issue. It has been 14 days for those other tickets. No resolution.

  • kthirooban Rooban Krish (@kthirooban) reported

    @ACTFibernet I have been facing internet issues with ACT for past months without any permanent fix. There is no proper response from customer care or service engineers. I have been using this net for more than 10 years and now I'm having a bad experience. This is getting worse.

  • Shreya5Official Shreya Gupta (@Shreya5Official) reported

    @ACTFibernet worst app, service and service men I have ever come across. Please refund my money as soon as possible or I will sue in the court for ditching manipulating and conning customers.

  • 040520n20975 LOHITH 20N-0405 (@040520n20975) reported

    @ACTFibernet My internet at Prakruthi Nivas, Annaram (Opp. AFA Dundigal) has been down since 20 Sep 2025. I raised a complaint the same day. No human response, no ETA, nothing. This is unacceptable.

  • pktanwar88 Pardeep Tanwar (@pktanwar88) reported

    @ACTFibernet, No internet for the past 14 days despite multiple complaints. This is the worst service I’ve ever experienced. Zero support, zero accountability. Paying bills for nothing! #WorstService

  • ataul_baseer Ata Ul Baseer (@ataul_baseer) reported

    @ACTFibernet It's been 3 days and you've not done anything. We'll see if this gets resolved today. If not, I'll cancel this.

  • ajthakkar AVANISH J. THAKKAR (@ajthakkar) reported

    @ACTFibernet your services are down since 2-3 days. we are trying to reach your service team since 2 days. Your customer team also not responding. Location Medchal, Hyderabad. Our account number 101757163706. Your app also not working. Services req SR10177301340083.

  • ks_kumar Santhosh Kumar K (@ks_kumar) reported

    @ACTFibernet Any update on above issue?

  • btwitsjaffer syed jaffer (@btwitsjaffer) reported

    Useless @ACTFibernet worst customer service and waste response @ACTFibernetHYD