ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 03/01/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamme16541905 Mohammed riyaz ali (@Mohamme16541905) reported

    Day 4 – still NO internet, NO updates from @ACTFibernet. This negligence, zero accountability & rude silence towards paying customers is unacceptable. If this is how you treat us, I’ll happily move to @airtelindia immediately. Enough is enough, fix this mess NOW. #ACTFibernetFail

  • akshayyux Akshay (@akshayyux) reported

    The cx support associate said she’d provide the waiver for the outage and adjust the bill while on the call and then she changed her response and said she can’t do that! What the hell is even going on? @ACTFibernet

  • MobashshirurR Mobashshirur Rahman (@MobashshirurR) reported

    @ACTFibernet @ACTFibernetHYD It has been 4 days my internet is not working. Your customer support also isn't responding. Refund my money I want to disconnect your service. SR10177054424974 #ACTFibernetIssue

  • Sri_Priyatham Sri Priyatham (@Sri_Priyatham) reported

    It’s funny how almost no one questions the breach of our fundamental rights and we’re conveniently robbed off internet for days continuously where we’re expected to WFH. it’s 2025? Still looking for ways to escalate this and find some solution ASAP? @ACTFibernet @CRO_Telangana

  • gaddam_eber Eber Priestlee Gaddam (@gaddam_eber) reported

    @ACTFibernet It's been 8 days with no internet service. I would need a refund for this month. No number of act fibre is responding. How shameful to run a firm like this without proper service

  • raoamitkumar_ Amit. (@raoamitkumar_) reported

    Over 24 hours without service. Not a single response from your team. Shameful how you take your customers for granted. @ACTFibernet

  • Mdg93Raj Rajesh Yadlapalli (@Mdg93Raj) reported

    @ACTFibernet Internet not working from past 2 days Your ACT Fibernet ticket no SR10177060110784 has been reopened. You can track the status using the ACT Fibernet app. Team ACT. Worst service ever No customer support

  • akshayyux Akshay (@akshayyux) reported

    You mf’s are getting on my nerves, this has been happening since 18th of August and the cx support associates are straight up asking to close my connection if i don’t want to wait for the issue to be resolved! @ACTFibernet

  • 07Manikanta Manikanta (@07Manikanta) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD I don't need your apology or resolution now kindly cancel my connection and return back my money otherwise will disconnect the connections from the box which is fixed in my premises, it's been more than 3 weeks now internet is not working.

  • rajendrarathod6 rajendra rathod (@rajendrarathod6) reported

    @ACTFibernet what the hell is happening with internet, I was told that it will be restored by 9 AM and it isn’t restored, fix it now