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ACT

ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shambushandilya
    shambhu (@shambushandilya) reported

    @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

  • Vaathiyaar_Offl
    Tea Kada Raja (@Vaathiyaar_Offl) reported

    @ACTFibernet I have never seen a more pathetic network than this; customers should switch immediately—it is in your best interest.

  • shubha_a5
    Shubha (@shubha_a5) reported

    @ACTFibernet No use of highlighting, no resolution yet

  • laidback1954
    Avinash Shishoo (@laidback1954) reported

    @ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

  • AmalenduPandit
    Amalendu Pandit (@AmalenduPandit) reported

    @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

  • tnwatch1
    tnwatch (@tnwatch1) reported

    @THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill

  • menariya222
    Ashish (@menariya222) reported

    @ACTFibernet what ******** is happening? Internet is not working

  • Abhijit_Pal
    Abhijit Pal (@Abhijit_Pal) reported

    @ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Has @ACTFibernet forgotten to resolve customer issues? It's been 3 days and no resolution on SR10181144207454. Everyday there is a new resolution time and surprisingly resolution time is always after 7 30 PM, after the customer care hours are closed!