ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  srikanth rompally (@srikanthro38805) reported 4 minutes ago

  Your time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet

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  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 6 minutes ago

  @ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.

• 
  Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported 8 minutes ago

  @ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184

• 
  aniruddha date (@_AniruddhaDate_) reported 8 minutes ago

  @ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.

• 
  Lak (@LakshmanSamala) reported 9 minutes ago

  @ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too

• 
  Suresh Kumar H (@sureshkumarh90) reported 10 minutes ago

  Since @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.

• 
  OHIO.TELUGU (@abjith_means) reported 10 minutes ago

  Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

• 
  Shahnur Siddique (@siddique725) reported 11 minutes ago

  @ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.

• 
  Sravan Kumar Pilla (@casravankp) reported 21 minutes ago

  @ACTFibernet yesterday some of your ppl said they will change some cables and the Internet service wont be effected, now since morning Internet is not working! Your guy is not responding to outr calls!! Rajsed a ticket, your people call regularly to updgarde to new plans +

• 
  Pratik Sengupta (@_PratikSengupta) reported 23 minutes ago

  The Internet is down since last couple of hours and no way to get in contact with you people. Care to respond? @ACTFibernet