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ACT

ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet No. You misunderstood the request. Team is supposed to install new dedicated router and GX line. That is not happening. How activation will solve that issue ? This is the reason why you need to call and understand . Please call my mobile.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    Find a better service provider bro... @ACTFibernet is useless... My request is still pending from last two weeks... @DoT_India @JM_Scindia why are you not concerned about customer?

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    Bro they make false promises... Change to a better service provider @ACTFibernet is useless @DoT_India don't you have any regulations to control malpractices by these companies?

  • ShivamBhutani
    Shivam Bhutani (@ShivamBhutani) reported

    @reliancejio one of the worst fiber connections. After every 1 week, the internet gets disconnected, and takes 3-4 days to the issue to resolve as the whole area is impacted And the area in question is v good with number of big factories @ACTFibernet did a very good job before

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!

  • BerwalGorav
    G.B (@BerwalGorav) reported

    @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

  • irshu2
    Irshad (@irshu2) reported

    @ACTFibernet IVR on customer care numbers disconnect as soon as I choose to speak to an agent. The chat bots do not have an option to connect to an agent. Email to customer care and Nodal officer has no response. What kind of non sense is this.

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet Can you give phone number to contact ? Customer care number is not working.. call keeps getting failed..

  • ar_avind
    Aravind (@ar_avind) reported

    @ACTFibernet has been down for the past 5 days, and every day the resolution deadline gets pushed to the next day at 9 PM. Completely unreliable connection and worst customer service. Ticket - SR10881141956004

  • geek_eyes
    vd (@geek_eyes) reported

    @ACTFibernet Hi. I also have a mesh pod request pending for weeks now. Your service folks say there is a short supply. Can u fix it? How is the company installing new connections if it is so cropped by device shortage