ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uncle Sam 786 (@CbhSam30259) reported 5 minutes ago

  1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.

• 
  Akash Lakshminarayanan (@Akashlnarayanan) reported 6 minutes ago

  Absolutely pathetic onboarding from @ACTFibernet Was promised installation today by the sales guy and he doesn’t bother to attend to calls or reply for msgs. Not honouring commitment is one thing but not even caring to respond shows how a customer is taken for granted! Worst!

• 
  VISHAL VAIBHAV (@vishalturnal) reported 6 minutes ago

  @ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.

• 
  kartik tanwar (@kartiktanw40482) reported 10 minutes ago

  @ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet

• 
  NoOne (@NoOneDVM) reported 11 minutes ago

  @ACTFibernet Very poor experience with ACT Fibernet. Payment for new connection completed 5 days ago,but no action installation still pending. Sales executive Krsihna (871260846) stopped answering 📞 after payment. Need immediate installation or refund.

• 
  Chandrashekar Kumar (@deepashekar1997) reported 12 minutes ago

  @ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.

• 
  Mridul Nathani (@NathaniMridul) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet Been 2 days since requested new connection, installation guy is simply stalling my request. No answer from your customer support and no answer from your service guy. Is this how you claim to be number 1 in Hyderabad ???

• 
  Rishi Anand Pandey (@PandeyRishii) reported 16 minutes ago

  Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

• 
  Pradeep Swaroop (@swarnajothips) reported 17 minutes ago

  @ACTFibernet HI Pradeep Swaroop ,We regret the inconvenience caused we are working on the connectivity issue with Ticket ID: SR10180136488710 . Request you to check the ETR and track the ticket with ease on the ACT Fibernet app. No response regarding the ticket

• 
  K I L L E R V I P E R (@VinodPonduru) reported 20 minutes ago

  @ACTFibernet SR10380207290014 two days over no one came to fix the issue total apartment users it's impacted please fix asap it will impact WFH