ACT Outage Report in Puducherry, Union Territory of Puducherry
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puducherry, Union Territory of Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Francois Gramoli
(@FrancoisGRAM) reported
@ACTFibernet The router UPS in our building isn't working anymore. When power goes off, so does internet. But I am not able to submit a ticket to request a maintenance service. Can you messaged me and come fix this asap? It has been a week.
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PVK
(@PVK4U) reported
@ACTFibernet Atleast can you arrange a call back from your technician team.Thr z no call back&no call forwarding option&thr z no info reg ur technician. I dnt know y ur customer center is?if its 1st time even i agree,bt thz 2nd time im facing the same type of worst service frm ur support team
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Daniel Philip
(@danielphilip_) reported
@ACTFibernet No internet from 9:45pm yesterday. The support staff said it would be restored in 2hours as the server is down. What is the update. We are relying on your network as we work from home. SR10255898664132
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Slang Labs
(@SlangLabs) reported
@ACTFibernet why do you use a pathetic chatbot for your support? 100 times I've to submit an internet issue and it just asks stupid questions and in the end says "something went wrong. restart chat"! how pathetic can this be in customer "care"? no other ways to raise a ticket!
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Anjaneyulu RVG
(@rvga777) reported
@ACTFibernet No one contacted me sir...I think you are not very serious about customers....like your staff who never bothers to resolve problem, you are interested only replying me...not for solving the problem...
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WIN-i
(@vinay_tillu) reported
Dear @ACTFibernet, SR10155850024042 has been raised 24 hours ago and does not show progress. Please understand the importance of internet during these testing times and kindly resolve the issue at the earliest. If this continues, you will loose a loyal customer to a competitor.
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Mani2484
(@mani2484) reported
@ACTFibernet your excutive do not pick up call you do not do installation on time no resolution do not **** around on internet talking big about urself
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jagadeesh kondru
(@Jaggu0325) reported
@ACTFibernet Worst service even after escalating the issue multiple times. The new relocation service request SR10155608622944 closed again without giving any information to me just like they did for my old ticket SR10155006095984.
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Coolguy
(@trulyhyderabadi) reported
@ACTFibernet need to reactivate connection on priority .. pls do help
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mithil khanter
(@mithilkhanter) reported
@ACTFibernet again internet problem. Net not working. Every 10-15 days we have to raise complaints. Very poor service