ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 11/21/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Arzaan1022 RAHUL SHARMA (@Arzaan1022) reported

    @ACTFibernet this is the worst ISP in Delhi, please do not go for this, choose #Airtel instead, they may charge you a bit more but the service never goes down. Plus #ACTFibernet has pathetic customer support, it's not 24/7 it's 9 to 5.

  • arjunmartinet ArjunRaj (@arjunmartinet) reported

    @ACTFibernet I raised a refund request based on the information provided by customer care. But now there is no proper response for this request. Pathetic support!!

  • jasonjohns53 Jason Johns (@jasonjohns53) reported from PETROL BUNK ORR, State of Karnataka

    ACT's technical guy has not contacted me yet. Had to cancel 4 plans because of just one installation process for Internet. Waited more than 6 hours from the time ACT promised me for installation. #worst #service #actfibernet @ACTFibernet

  • k2k_reddy01 Karthik Reddy (@k2k_reddy01) reported

    @ACTFibernet @KRISHNA83138665 I have made payment for new connection on 28th july till now no technician approached me regarding installation ..serious issue before starting i am afraid how it gone be !!even executive not bother to respond my calls

  • gautham_n Gautham (@gautham_n) reported

    @ACTFibernet Please initiate the refund of the balance amount for a/c id - 102562929841 instead of prematurely closing SR10260113804305. Paid for 3 months, get shoddy service for a bit more than a month and now this???

  • Bhupesh_Ahuja01 Bhuupesh Ahuuja (@Bhupesh_Ahuja01) reported

    @ACTFibernet This really has been a nightmare to get a new connection from you guys. Jul 28th the payment was extracted and till date the connection has not been installed. Now, I am requesting a refund and you still have a problem. I don't understand what exactly you want.

  • Nishant704 Nishant Singh 🇮🇳 (@Nishant704) reported

    @ACTFibernet what the hell. My complaint has been sitting there for 4 days now and no resolution

  • ankitpareek143 The unusual Indian (@ankitpareek143) reported

    @ACTFibernet I had already raised request for disconnection now why you guys have sent me email for 1041 amount dues I am going to lodge a consumer complaint in consumer forum and consumer court for cheating and misrepresentation and pls no body use act fiber it's worst network

  • BaskarRajakumar ARK Baskar (@BaskarRajakumar) reported

    @ACTFibernet Team, I need support in getting my refund for the broadband which was surrendered. I was promised a refund within 15 days but still no update from your team. I have already surrendered my router. Please advice. This is really not expected from a ACT.

  • d12thman Samarth (@d12thman) reported

    @airtelindia @Airtel_Presence no point in even discussing with airtel customer care. Hope @ACTFibernet lives upto my expectations.