ACT outages and service status in Puducherry, Puducherry
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ser Humano (@noorussaleheen) reported@ACTFibernet Your Service request SR10179750318014 is expected to be resolved by 14-Apr between 07:30 to 09:00AM NO CALL, NO RESOLUTION YET. IF UNABLE TO SERVE THE CUSTOMER, PLEASE DISCONTINUE THE SERVICE AND REFUND THE AMOUNT.
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet Your customer care is one of the biggest liars. They can go to any extent. Last time for buffering issue resolution, they pushed me to opt for a 3-month plan saying I could recharge for 1 month later. But now only 3-month recharge option is available. #misleading
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Dishant Yadav (@Dishant9654) reported@ACTFibernet I have raised a ticket to change my plan, already paid 5000 and still no action from ACT. You even closed the ticket and then I reopened it and still no resolution has been given. Ticket id: SR10179897246902
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Nirmal Jain (@nkbuniq) reported@ACTFibernet “Ticket closed without resolution, prepaid user losing days. No option to raise new request. Egmore Chennai. Need urgent fix.”
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Souvik Samantaray (@souvik0725) reported@ACTFibernet @TRAI @jagograhakjago Please review this thread. Act Fibernet charged me ₹3500 on 6th April, however they refuse to service. It’s mentally harassing. I’m unable to WFH and this is a serious violation of basic consumer rights. Please help!
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Vishal Kukreja (@Cooltechvishal) reported@ACTFibernet It was promised by your team and they had given the waiver of ₹230 when recharging again. SR11078752500152 - Service request number. When I am doing the renewal this waiver is not applying on my plan. What the hell is going on here ? Check it from your own records
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??
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Bhaiya Ankit Ranjan (@RanjanBhaiya) reported@ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?
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Chirag R C (@Chiragrc94) reported@ACTFibernet @ACTFibernet I’m still waiting for resolution. I have given all the details
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Roshan George (@GeorgeRoshanmba) reported@ACTFibernet ACT Team and Nodal Officer, This is a formal complaint against ACT on the unauthorised shifting of internet connections in SOBHA ROYAL PAVILION, Bangalore. These connections were tampered and moved from the 4BHK to the 3BHK side of the society without prior notice.