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ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • praveendingu
    Praveen KS (@praveendingu) reported

    @ACTFibernet 9121212121 Trying to reach this tech team number. They just keep disconnecting the calls from this morning. Pathetic service. SR10381675081242, the previous ticket SLA is breached and now they open a new SR10381687731537 #ACTFibernetpoorservice #InternetDown

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet There is still no communication , you guys are intentionally looted my money, never tried to install the connection, and now not giving my hard earned money, you are a fraud company, I'll case on your for mentally traumatizing for so many days

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet @ACTFibernet so insteas of providing me the second mesh router as they mentioned in their pamphlet, their way of resolution is to put person incharge of printing pamphlet on phone denying it. Pathetic

  • Hellofamannn
    Naveeen (@Hellofamannn) reported

    @ACTFibernet SR10381639652454 this is the TICKET and there is Frequent network issue with your service and team. Tbh it's poor every week. Already been affected more than 12 hrs none of your employees showed up.

  • chetan_shetty11
    Chetan shetty -- ಕುಂದಾಪುರ (@chetan_shetty11) reported

    @ACTFibernet what a pathetic service , last 3 days internet is not working and you guys are not even responding to my complaint

  • Aar_i
    Arijit Majumdar (@Aar_i) reported

    @ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?

  • svn_prasad
    SVN Prasad (@svn_prasad) reported

    @ACTFibernet I already replied to ur team last wk abot the clarification hw the bill is calculated as I got some difference with the prorated calculation. Also req u check d email thread properly as I did mentioned already to disconnect the service. Plz chk and revert to that email thread

  • 003Prerana
    Prerana (@003Prerana) reported

    @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?

  • saipraneeth1711
    Stallionpanda (@saipraneeth1711) reported

    @ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @ACTFibernet If down time is for the whole day time ACT has to refund that days charges. It is happening almost every 10 days