ACT outages and service status in Puducherry, Puducherry
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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lalatendu mishra (@lalamishra4) reported@ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769
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Tanvir (@Tanvir49456662) reported@ACTFibernet Trying to make a payment in your app and this full-screen Zippy ad pops up right in the middle, making it almost impossible to proceed This is during the critical payment step! Really poor design choice by your team. Kindly remove/block such popups during transact
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet raised a service request SR10180147017186 on May 7,2025 regarding shifting of connection but no response or call has been received til ltoday and no technician has visited the premises. This is very dissapointing. Request you to please priortise this SR
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thenordicgod (@thenordicgod) reported@ACTFibernet gigabit network down for 4 hours with no response in Chennai. ETA on automated ticket is 24 hours. Brilliant
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Balaji (@Balaji_Ambs) reported@ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting
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Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet my internet is not working kindly check and update
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HAMZA EQUBAL (@EqubalHamza) reportedEveryone Please disconnect your connection with @ACTFibernet. They never help. If you trust @ACTFibernet, you could lose your job. I went through this myself after I disconnected my connection.
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Ana anna na (@JoshuaThiek3) reported@ACTFibernet why does it take more than 12 hours to fix it.
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ramesh tgo (@ramesh_tgo) reported@ACTFibernet Your field level engineers have been excellent, prompt and unwaveringly decent and understanding. The back end however is being deliberately unhelpful. They have closed two tickets this month without my concent and any resolution
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Sravan (@_sra1_) reported@ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.