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ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I never expected this from ACT Fibernet. An ACT technician and site engineer came to my area, cut my broadband cable, and redirected my active connection to my neighbor's house. I had already paid for a 3-month plan, and I still have 45 days left on my subscription

  • pvrkiran
    Kiran Kumar Pavuluri (@pvrkiran) reported

    @ACTFibernet @ACTFibernetHYD Very pathetic experience... Lost Netflix account once I upgraded my plan .. #netflix #actfiber. No proper response from both Netflix and Act fibernet.. completely understand satisfied with their service

  • YashwanthR28440
    Yashwanth Reddy (@YashwanthR28440) reported

    @ACTFibernet Hi, i was told i will be getting a call from supervisor on Saturday customer care. I am calling regularly. It's been too much delayed. I paid full amount for a year. No calls and no response from your side. How can i resolve this ?

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I've contacted customer support multiple times. Every time, I hear the same response: "We've escalated your complaint to the concerned team." But no one has taken any action.

  • irshu2
    Irshad (@irshu2) reported

    @ACTFibernet I have paid the bill on 19 June but payment is not reflecting and my account is suspended. Reaching out to your support seems impossible. How to get urgent support?

  • s1ng4m
    M4h1 (@s1ng4m) reported

    No internet for last 3 days after rising ticket SR10381212704044 no body called or updated from act team, when I called the customer support itself doesn't know what is the issue ! Worst team! #ACTfiber I'm being your 9 years customer having an ideato move @ACTFibernet

  • shambushandilya
    shambhu (@shambushandilya) reported

    @ACTFibernet Okay, so for a month it worked and now again since yesterday no internet in my area, not just me but few of other people as well who uses act. Last time it took 12 days to fix, and we didn't changed the ISP. This time I'm not sure how much more it is going to take.

  • gajula_neeraj
    Gajula Neeraj (@gajula_neeraj) reported

    @ACTFibernet I paid amount on 9th Jul. Today is 16th. 7 plus days. Persom who made me paid from your marketing team not even lifting the call. Your X team providing genric response. I need this escalated on highest priority. Will you solve or cancel? And compensate me?

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs