ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 03/16/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MonaliDutta8 Monali Dutta (@MonaliDutta8) reported

    There's no internet again for 2 days and as usual ACT phone lines remain busy for who knows what reason. There's never an option to connect with a live person ever. Why do we pay you? @ACTFibernet

  • Affu89 im_Affu_89 (@Affu89) reported

    @ACTFibernetHYD @ACTFibernet pathetic service don't take any new connections from them !!

  • Raghunandhanset Raghunandhan (@Raghunandhanset) reported

    @ACTFibernet It's been almost a month since the plan upgrade and payment was made, and to date been on old plan. After long hours of wait and followup they delivered router, yet plan remains unchanged. This is pathetic! Tickets gets closed without solution. SR10277026534712

  • JackeSparrowe JAISHANKAR RAGURAM (@JackeSparrowe) reported

    @ACTFibernet - I have raised an internet not working complaint today and on average, am forced to raise 1 or 2 complaints for internet outage due to some reasons. It would be good to see some preventive measures taken rather than reactive measures. Request ID : SR10377124195824

  • kartheekc92 kartheek reddy (@kartheekc92) reported

    @ACTFibernet Your customer service is unacceptable—relentlessly pushing for upgrades, then failing to deliver any real support. Tickets are ignored, and technicians never turn up, leaving customers stranded and unheard.

  • kartheekc92 kartheek reddy (@kartheekc92) reported

    @ACTFibernet customer service is unacceptable—relentlessly pushing for upgrades, then failing to deliver any real support. Tickets are ignored, and technicians never turn up, leaving customers stranded and unheard.

  • naveen270896 Dwara Naveen (@naveen270896) reported

    Internet service is down again. It has not even been 24 hours since the last outage. Requesting @ACTFibernet to look into this issue at the earliest. This is getting extremely frustrating.

  • Krish3Nair krishna (@Krish3Nair) reported

    @ACTFibernet My ACT internet connection has been down for 3 days. I made multiple calls but no resolution yet (SR10377098807884) is getting updated with ETA and I am getting a regret message almost daily. But no solution yet so am planning for alternative ISP

  • Sreepriya04 Sreepriya (@Sreepriya04) reported

    @ACTFibernet What the hell is happening @ACTFibernet it’s been 7 days there is no Internet and no one reached out about the issue

  • sreekarsreekar3 sreekar VK18 (@sreekarsreekar3) reported

    @ACTFibernet 1 WEEK without internet! @ACTFibernet how long is ‘longer than expected’? Ticket ID: SR10177055035084. Stop giving copy-paste replies and FIX the issue. Are we paying for false promises?