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ACT

ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhythm_Reverie_
    Raja M (@Rhythm_Reverie_) reported

    @ACTFibernet @jagograhakjago Three months of follow-ups… and still no resolution. Impressive consistency & just not the kind customers expect. And having a support rep who thinks attitude is part of the service package? That’s not “customer care,” that’s customer chase.

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet please check out my problem in dm

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    Thinking of getting a connection from @ACTFibernet ?
Make sure you hear this first. The sales pitch says: “Issues get resolved within 1–2 hours.”
Reality: It regularly takes 24+ hours. Every single time. #ACTFibernet #CustomerExperience #InternetIssues

  • Mani_Tambaram
    subramanyam k (@Mani_Tambaram) reported

    @ACTFibernet act broadband down for almost 12 hours and none attended till now.. SR Your Service request SR10379878725314

  • kannankd10
    kannankd (@kannankd10) reported

    Dear Customer Support Team, I have been using ACT Fibernet for four years. My internet has not been working for the past five days, and the issue is still unresolved. Please address this urgently and resolve it at the earliest.@ACTFibernet

  • FiZbQ
    i@m (@FiZbQ) reported

    @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet

  • Jaiprakash172
    Jai Prakash (@Jaiprakash172) reported

    @ACTFibernet When are you going to fix

  • pradipdabhi
    Pradip Dabhi (@pradipdabhi) reported

    @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

  • PMaikei
    Maikei Nganba (@PMaikei) reported

    @ACTFibernet no internet since last night… ticket raised but no details or technician called… kindly help

  • RajendraChim
    Explore The (@RajendraChim) reported

    @ACTFibernet Day 4th Still fiber net not working