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ACT

ACT outages and service status in Puducherry, Puducherry

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at ACT

ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • jlakshay1996
    Lakshay Jain (@jlakshay1996) reported

    Disappointing service from @ACTFibernet. Internet down since yesterday (SR10280004592444). 20-min wait times only to get fake "technician visit" updates. Now the team isn't even picking up my calls after ghosting the visit. Tired of chasing. Fix this @ACTFibernetHelp #ACTFibernet

  • NanBengaluriga
    Bengaluriga (@NanBengaluriga) reported

    @ACTFibernet This is not at all acceptable. Provide service to the customers in Karnataka in Kannada. #serviceinkannada #kannada

  • aakashkumarpur1
    Aakash kumar Puri (@aakashkumarpur1) reported

    @ACTFibernetHYD @ACTFibernet - You folks need to get a life! Raised a complaint for relocation almost 15 days back and till date nothing has moved and not even a care to get back! Complaint # SR10179883223294 ETA was 22nd and today is May 2nd - such a shame! @ActfiberC

  • baanscommunity
    baanscommunity (@baanscommunity) reported

    @ACTFibernet I applied for a new ACT connection today and was promised same-day activation by the sales executive. However, after taking the payment, they are neither answering my calls nor providing the connection. This is very unprofessional. Please resolve this issue urgently

  • manishkutagal
    Manish Kutagal (@manishkutagal) reported

    @ACTFibernet I have raised this ticket SR10280042672874 for Internet not working yesterday. It’s been more than a day and no one has bothered to contact me. Tired of contacting customer care. ETA keeps changing every few hours. Provide me the exact time you will be able to fix it

  • nikhilc08530435
    K Nikhil Chowdary (@nikhilc08530435) reported

    @ACTFibernet Worst service ever. The junction box issue is never fixed, and I’ve been getting only half internet for the past year. Customer support just apologizes without resolving anything. It’s been 48 hours and my issue is still pending. Feeling ashamed to be act user.

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet When can you fix it ? I waited for 12 hours a day without Internet connection. Postponed all my urgent work Internet is oxygen now , cannot wait more. Fix it within today ..

  • ANagshenkre
    Anand Nagshenkre (@ANagshenkre) reported

    @ACTFibernet @ACTFibernet when you are fixing Internet issues ? What an absolute waste of service you provide .

  • c236_j
    Harsha J (@c236_j) reported

    @ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.

  • manojbhatt11
    MANOJ BHATT (@manojbhatt11) reported

    Internet not working @ACTFibernet