ACT

ACT Outage Report in Puducherry, Union Territory of Puducherry

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Puducherry, Union Territory of Puducherry 12/23/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • NaveenRamasamy1 Naveen Ramasamy (@NaveenRamasamy1) reported

    @ACTFibernet another mailestone Work 🙏🙏🙏🙏🙏🙏 another great of service. I never requested to reactivate the account and got a message stating account has been reactivated without my consent. I have enquiry about lastest plans and feasibility on my Chennai Vanagaram location

  • karthick_raghu Karthick Raghu (@karthick_raghu) reported

    @ACTFibernet Hi Act team, there is no internet again. My internet disconnection seems to be happening every 15 to 30 days. I don't know why this issue persists. Please help to resolve permanently. My complaint no is SR10366519608484

  • Jameel96931 محمد جميل الرحمان (@Jameel96931) reported from Rājendranagar, Telangana

    @ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site

  • TheRevoor Ningaraj S Revoor (@TheRevoor) reported

    @ACTFibernet internet is not working since morning, it is taking longer than expected. Ticket#SR10266510127954 Asked for early resolution but customer care exec gave tomorrow evening as ETA. Our office work is stalled.

  • aditya_s36 Adizz❗ (@aditya_s36) reported

    Hey @ACTFibernet is your service down? Internet down abruptly! Windows says DNS server is not responding!???? Location: Bangalore

  • ojas_atg OjasV (@ojas_atg) reported

    I want to resume and shift my connection @ACTFibernet but apparently I cannot contact or talk to any customer representative other than an in-app chatbot. I also paid some amount in the hope of reactivating my account but it didn't work. Won't be recommending it to anyone.

  • girijakarr Girija Shankar Kar (@girijakarr) reported from Medchal Malkajgiri, Telangana

    Unprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad

  • aditya3827 Aditya (@aditya3827) reported

    @ACTFibernet just got a new connection of 75 mbps.. but the speed is not even 10 mbps most of the times, can't do my office work also. Ridiculous, looking to cancel and refund asap.

  • Up93online Himanshu Rawat (@Up93online) reported

    Hi @ACTFibernet I’m really disheartened to go through this that your customer service team is big fraud and cheater. I’m feeling sad to not opt for @airtelindia for broadband service. Please it’s a request to stop harassing the customers/ new customer contd.

  • pri4mahesh_g MAHENDRAN G (@pri4mahesh_g) reported

    @ACTFibernet another breach of service. I never requested to reactivate the account and got a message stating account has been reactivated without my consent. I have placed the request for disconnect last week.