ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ismail baumran (@ismailbinomer) reported 38 seconds ago

  @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

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  Chandan R Abhishek (@badassbomman) reported 3 minutes ago

  @ACTFibernet I had requested to cancel my subscription of my AC no 102016341129, just received a msg that I’ve agreed to continue with your service. Are you out of your mind? This is nonsensical.

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  Dinesh (@dineshrtvt) reported 3 minutes ago

  @ACTFibernet Your team was not prepared to add the new connection. Instead, they were rude and asked me to wait until it was convenient for them. They also stated that they were not concerned about the ETA. This is not an acceptable approach. SR10381504165754

• 
  srikanth rompally (@srikanthro38805) reported 6 minutes ago

  Big shameful to handle to resolve issues please refund my amount @sangareddy @ACTFibernet

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  Sanjay Singh (@sanjayrathore36) reported 6 minutes ago

  @ACTFibernet @zomato @letsblinkit Worst services in Lucknow .

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  prasant sharma (@prashantvats_px) reported 8 minutes ago

  @ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.

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  விவசாயி (@Vairavan_V) reported 10 minutes ago

  @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

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  Rohan Thakkar (@rrthakkar1411) reported 11 minutes ago

  @ACTFibernet Extremely disappointed. My internet has been down again since yesterday & this has become a recurring issue for many months now. Latest Ticket no: SR11781485598614. I've no option but to switch to another broadband provider. #ACTFibernet #Broadband #CustomerService

• 
  KALPANA (@kmkalpana2000) reported 13 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

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  MOHANA PRIYA (@mohanapriyare) reported 16 minutes ago

  @ACTFibernet @ACTFibernet the main problem is your technician is not all visiting theplace atelast once planned to switch over to other network this tome and wont pay for this month