1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Puducherry
ACT

ACT outages and service status in Puducherry, Puducherry

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Avinash_ganapa
    huh! is it me (@Avinash_ganapa) reported

    @ACTFibernet Useless fellows the issue has come back SR10180534803214

  • SachinNJha
    Sachin (@SachinNJha) reported

    No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka

  • deepvermadeep
    Deep Verma (@deepvermadeep) reported

    @ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.

  • Jinukothari2
    Jinendra Kothari (@Jinukothari2) reported

    @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet ACT Fibernet, Please disconnect my connection and refund the remaining balance amount. A technician visited now and said the issue will be fixed tomorrow. Too many false assurances and delays. This is unacceptable.Please proceed with disconnection immediately.

  • KrishnKiKanya
    UnApologetic Hindu (@KrishnKiKanya) reported

    @ACTFibernet @Hemanth20046222 Dude two weeks back two days no internet due to rain. Now again the same issue. How are we compensated?

  • RonSaha
    Subhajit Saha (@RonSaha) reported

    @ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.

  • yajulsrivastav
    Yajul Srivastava (@yajulsrivastav) reported

    @ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044

  • AdityaKrishAK94
    Aditya Krishna(AK) (@AdityaKrishAK94) reported

    @ACTFibernet taking 24 hrs to resolve an issue? Why so long

  • SocialMadhukar
    Madhukar V- पर्यावरण बचाना शौक नहीं, मजबूरी है।। (@SocialMadhukar) reported

    @ACTFibernet customer care seems to be most busy people after our PM. Tried multiple times but no response @MIB_India ??