ACT Outage Report in Puducherry, Union Territory of Puducherry
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puducherry, Union Territory of Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (18%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vinodprabakaran
(@Vinodprabakara1) reported
@ACTFibernet I am hoping that you will help me out .... I am not asking any compensation ..... Just help us out with what we are paying for internet
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Jestino Shaji Sam
(@JestinoSSam) reported
@ACTFibernet It’s been more than 48 hours post raising ticket (SR11756836641142)for no internet. Since then there has been no action on this, called customer care multiple times but no action yet. Request you to kindly cancel my connection and refund for such a bad QoS.
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SJ🇮🇳
(@SjJs20046) reported
@ACTFibernet We are your customers from a long time and have also made a payment in advance for Internet for next 6 months, we have paid ₹500 as deposit.I am fed up as to what should be done next.We are getting calls from your people everyday telling us that our network will be disconnected.
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Amith Kumar
(@Amithchegomma) reported
@ACTFibernet I bought 6 months subscription of your service and I was promised that installation would be done today. And there is no response from your people. Your sales person is not answering my call.
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Husna Nurain
(@HusnaNurain16) reported
@ACTFibernet You guys service is absolutely rubbish. My internet connection isn’t working for 4 days now and you guys don’t even care to have this resolved. It’s a shame to call yourself leading ISP. I have been contacting the customer support and and it’s a Horrendous service.
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Ahad khan
(@_Ahad_khan_) reported
@ACTFibernet what is the service you are providing I have installed ACT but internet is not provided from past 2 days I have installed for my WFH and work is impacted plz refund my 4000 so that I can install @fiber_jio
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Atindra Khatri
(@atindra11) reported
@ACTFibernet Spoke to Cx care, he says cable issue. Would be resolved in and hour. Please try to expedite. Working from home becomes challenging.
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Vinodprabakaran
(@Vinodprabakara1) reported
@ACTFibernet I got call from your team to upgrade to 7 months pack , by paying 7000 upfront and they will update me with new router , this is not the solution . When the connection was updated the technical guy who came must have seen the router and he knows the new bandwith is not going
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Binidh Gupta
(@binidh) reported
@ACTFibernet Day 13... Even after following up on daily basis ... It as taken 13 days for partial resolution of the issue ... @ACTFibernet
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Ram 🇮🇳
(@r_acharya) reported
@ACTFibernet When asked why restoration of service took 28 hours, your service engineer says he is new on the job. Hence. You guys are pathetic ACT