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ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vegibharadwaj
    vegi.bharadwaj (@vegibharadwaj) reported

    @ACTFibernet Internet not working from yesterday. But no resolution yet and no response from anyone till now. Why do I need to pay for such a pathetic service Id: SR10780376694674

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet Internet down for 5+ hours. Already spoke to customer care, but no resolution yet. Urgent work is affected. Please resolve ASAP. @ACTFibernetHYD Account No: 101767849442#ACTFibernet #PoorService #InternetDown

  • abs_suresh
    Suresh Abs (@abs_suresh) reported

    Hello @ACTFibernet @FiberAct Internet is not working for last 3 days and assigned engineer not picking the call, tried more then 50 times. Worst service. Ticket# - SR10380421311224

  • BalakrishnanR
    R. Balakrishnan (@BalakrishnanR) reported

    Yet to see a customer service support worse than @ACTFibernet .they call. Then send a “happy “ code. Unresolved . And after ten minutes they send a message “resolved”! Dont ever subscribe to ACTFibernet.

  • SaratDasari
    Sarat Raj (@SaratDasari) reported

    @ACTFibernet Hi, are you following weekly one no internet day or holiday? Why your services were interupptung every week pne day. And it is taking more than 12hrs to rectify everytime. Earlier it used to b less than 2hrs fr resolution.If this continues, you might lose ur custmrs

  • Preethammech
    Vpr (@Preethammech) reported

    @ACTFibernet 108332342967 My connection is not working for the last 10 days. No update, no progress on the ticket. Now I received a message saying account is deactivated. Plz give a call back and give clarity on the progress.

  • HindustaniBhar4
    Hindustani Bharat (@HindustaniBhar4) reported

    @ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed

  • pelanebaat
    Pelane Baat (@pelanebaat) reported

    @ACTFibernet Net is once again down

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet 14 days, Still the issue is not resolved.If you are not able to resolve let me know.

  • RishabPDoshi1
    Rishab P Doshi (@RishabPDoshi1) reported

    I want to Say is there is some worst customer care company in India then that is @ACTFibernet ..They have been troubling like anything..Internet was not working for 2 days today when I called customer care and person who received call kept on saying same now issue is resolved..