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ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • YogeshB20643297
    Yogesh Bhardwaj (@YogeshB20643297) reported

    I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

  • sureshkumarh90
    Suresh Kumar H (@sureshkumarh90) reported

    Since @Airtel_Presence seems unwilling to support existing customers, I’m looking to switch providers. @ACTFibernet and @JioFiber, if you can provide a reliable broadband connection and prompt customer support in my area, please reach out to me. I’m ready to make the switch.

  • Sesha_CR7
    Sesha_CR7📸 (@Sesha_CR7) reported

    @ACTFibernet First ask you technicians to respond properly. Pathetic customer service being provided here.

  • redblue2504
    Patrick.Bateman (@redblue2504) reported

    Very disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.

  • charts_TA101
    Saran (@charts_TA101) reported

    How difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @ACTFibernet due to your sales person Guru from Thirumullaivoyal the way how he dealt with me and shown his pathetic attitude you missed me to become your potential customer, until you will have professional sales staff you will never win in this heavy internet competition INR

  • laidback1954
    Avinash Shishoo (@laidback1954) reported

    @ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    Find a better service provider bro... @ACTFibernet is useless... My request is still pending from last two weeks... @DoT_India @JM_Scindia why are you not concerned about customer?