1. Home
  2. Companies
  3. ACT
  4. Puducherry
ACT

ACT outages and service status in Puducherry, Puducherry

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 9: Problems at ACT

ACT is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Akhil_nakka_
    Akhil Kumar (@Akhil_nakka_) reported

    @ACTFibernet my account got disconnected due to the plan expiry I want to reconnect my plan but there is a due amount for 25days where my internet hasn't worked on for 15days in that 25days but you guys charged for 25days, help me out in this

  • R3N3g4d300
    Bibin Bharath (@R3N3g4d300) reported

    @ACTFibernet second day and no resolution yet.

  • salian_rajath
    rajath salian (@salian_rajath) reported

    @actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.

  • ramarkosg
    Ramarko Sengupta (@ramarkosg) reported

    @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

  • SundarrajanG
    G. Sundarrajan (@SundarrajanG) reported

    I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

  • KarthicIyyappa
    Karthic Iyyappa (@KarthicIyyappa) reported

    @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

  • DeoBhaina
    BHAINA (@DeoBhaina) reported

    The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

  • JLakshmanan
    jayashree lakshmanan (@JLakshmanan) reported

    @ACTFibernet no response to my complaint. Rectify the problem at the earliest. ACT app is also unresponsive. Not loading. 9445125725

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now