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ACT

ACT outages and service status in Puducherry, Puducherry

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at ACT

ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shubham75182222
    Shubham (@Shubham75182222) reported

    @ACTFibernet please help me in resolution for this ticket #SR10279997225012. It has been more than 48 hrs. No one has come to install the router yet nor picking the call. Is it so much difficult to get an internet connection in Bangalore for last 3 days ?

  • OGSenaniFan
    #OG Fan🐆™ (@OGSenaniFan) reported

    HI Need help in changing plan @ACTFibernet Customer service is not at all answering Please help

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet no resolution yet, just getting apology messages, when will it b resolved?

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet What are you speaking, have trees been falling 24*7? How bad is your infrastructure that one bad weather and your whole internet is gone? Your ticket says 24hours TAT for resolution. And it's been more than that. Rubbish service

  • mekarthi87
    KARTHIKEYAN (விவசாயி) (@mekarthi87) reported

    An arrogant customer care which no one has ever seen before is @ACTFibernet @jagograhakjago @TRAI

  • ankitr40754281
    ChaiAndThoughts (@ankitr40754281) reported

    @ACTFibernet - No internet since morning , Aecs layout Kundanhali area , Banglore.Your app is also not working for giving complain

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet Very upset with your recent service. Waited 2 days for a technician after raising a complaint—intermittent internet the whole time. After 8 years, switching to JioFiber. Please value your existing customers.

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet Arre yaar when do you plan to resolve my issue. I gave paid 9k for 6 months to upgrade plan. Are you even considering to fix my plan or ignoring. APPEAL TO ALL MY FRIENDS THIS IS THE UNIMAGINABLE WORST CUSTOMER SERVICE FROM @ACTFibernet please think twice before going for this.

  • paosfocalt
    paos (@paosfocalt) reported

    @ACTFibernet Internet is down for more than 16 hours. I have raised an SR however I’m not getting any response or ETA. SR: SR10280008828984 Please check and resolve it ASAP

  • rishidoc98
    Dr Rishi (@rishidoc98) reported

    @ACTFibernet Very pathetic service from act my internet no 103323011887 has not been working since 3 days inspite of making multiple complaints there is no resolution