ACT Outage Report in Puducherry, Union Territory of Puducherry

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Puducherry, Union Territory of Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (11%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Suman Jackie (@suman_jackie) reported 52 seconds ago

  @ACTFibernet Worst Service Ever. I'm switching back to Hathway

• Hardik Singhania (@Hardik__17) reported a minute ago

  @ACTFibernet Day 4 without internet — still no resolution. Thanks, ACT Fibernet, for redefining “fast service.” @ACTFibernet

• Vaibhav (@freeeshrugs) reported 2 minutes ago

  @ACTFibernet This is terrible customer service. I am not even able to connect with a support executive now and am placed indefinitely in a queue. It’s better to switch to @airtelindia at this point.

• Rahul Tallam (@RahulTallam) reported 4 minutes ago

  @Airtel_Presence why should I pay for cable charges which connects from your pole to my house for a connection that I'm shifting? @ACTFibernet does not charge anything for shifting. If that's the case I might as well cancel #black and go for @JioCare new combo connection

• Mridul Guin (@GuinMridul) reported 4 minutes ago

  @ACTFibernet Still now issue not resolved. Now they are saying tomorrow. Looks like the technical team eating biryani and they can't fix today

• Vaibhav (@freeeshrugs) reported 5 minutes ago

  @ACTFibernet my internet is not working for the last 3 days - SR10277718788614 is the ticket I have raised on Tuesday, and have followed up multiple times just to be given a new resolution time everytime. Have received no calls yet to try and fix it. Please get this fixed ASAP 🙏🏼

• Akash (@akash_8a) reported 5 minutes ago

  @ACTFibernet I already got a call regarding SR10277735742044, and your team said only a 1-day waiver will be given even though the internet was down for 12 days. That’s really unfair. Please review this properly customers shouldn’t have to suffer for such long outages.

• Suman Jackie (@suman_jackie) reported 8 minutes ago

  @ACTFibernet Worst service ever from @ACTFibernet! Took a 3-month plan and faced issues the entire time. The sales agent Wajihuddin made big promises but never supported once. Totally frustrated — switching back to Hathway Broadband! #ACTFibernet #CustomerExperience #Internet

• ram babu prakash (@arbpakella) reported 11 minutes ago

  @ACTFibernet awaiting your response once ticket is closed without resolution and no technician visited

• Mridul Guin (@GuinMridul) reported 11 minutes ago

  @ACTFibernet I will terminate my connection today