ACT Outage Report in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (25%)
• Total Blackout (7%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sudipto Banerjee (@Clarion_calls) reported 4 minutes ago

  Curious case of @ACTFibernet service.They close out service request without even resolving.What a sham of servicing.Price we consumers pay due to complacent service providers like these.@consumerforum_ @TRAI

• 
  Pravardhan. M (@nanipravardhan) reported 4 minutes ago

  On every weekend your internet service also takes rest or what... Every weekend plan is ruined. Call centre simply says network down.customer service solves on Monday afternoon..hire folks and work on Sundays also man.@ACTFibernet

• 
  Harjodh Singh (@harjodh_s) reported 5 minutes ago

  @ACTFibernet My internet stopped working on 1 July, and the complaint got resolved on 4 July. (That's after me calling multiple times, speaking with your engineer etc.) What feedback would you like?

• 
  Vivek Swaminathan (@ViVeK_57) reported 5 minutes ago from Bengaluru, Karnataka

  @HathwayBrdband your internet keeps disconnecting and connecting every 2 hours ... Will I expect this amazing service to continue or I can switch back to @ACTFibernet

• 
  Arnab Datta (@arnab_datta20) reported 6 minutes ago

  @ACTFibernet since yesterday I don't have internet. The app has no option to register a complaint. The agents I speak with are robotic, repeat the same sentence. I am paying to get 0mbps. Great service!!!!

• 
  Jithendra Kumar (@jith87) reported 11 minutes ago

  @ACTFibernet Poor service. Very unreliable internet connection. Have been complaining every day for the past one week and and no permanent solution has been done.

• 
  Srinivas Valluru (@srinivas_stat) reported 11 minutes ago

  @ACTFibernet complained multiple times regarding billing issue. Everytime ticket getting closed without having a word with me. No response to mail as well. When I called customer care and asked reason for not addressing, representative raised disconnection request. Is it the way?

• 
  Tejasri Vishwaroju (@tejasri1634) reported 11 minutes ago

  @ACTFibernet Thank God. Problem solved after trying a lot over night. But you people didn't respond me. Horrible. I don't know, how long I can trust your services!

• 
  Anil Gubbi (@anil3410) reported 13 minutes ago

  It's almost 48 hours of no internet, complaint raised , but provider ACT has not bothered to rectify or the engineers have called to check, the provider is not sensative about current situation of covid times where WFH and study from home are part of life @ACTFibernet

• 
  Ashray Shetty (@Ashboy07) reported 15 minutes ago

  @ACTFibernet Yes it resolved now…Appreciate your propmt response..having said that this has been a recurrent issue, so hope this was a permanent solution!