ACT outages and service status in Puducherry, Puducherry
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- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srinivas Konduru (@srinikonduru) reportedAnother disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage
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HPJ (@rampal57) reported@ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.
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Punit Dashottar (@dashottarpunit) reported@ACTFibernet It's a horrible team. No update no response and complete silence. Worst Network..
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Nithin kumar R (@Aeronithin01) reported@ACTFibernet chennai has one of the worst customer support service ever, I had been using ACT for 10 years no loyalty to customers. Raised a complaint on June 1st till date no resolution. agents are rude and even saying if you don’t like ask for disconnection.. level of service.
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niranjan (@niranjanks91) reported@ACTFibernet one rain and your connection failed. I have raised a complaint and have been calling your support guys for the past 3 hours. No response whatsoever and no clarity on when you'll restore the internet connection. Pathetic service.
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Marwan (@Marwan_Atamimi) reported@ACTFibernet Requested an internet transfer on June 2 and it's still unresolved. Your representative keeps promising visits but never shows up. Enough excuses. Either complete the transfer immediately or refund my money. Who is responsible for the lost days and poor service?
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TVK-WarriorBees (@tamiltradingbee) reported@ACTFibernet Worst experience. Before payment, your team responds instantly. After payment, it's just delays and excuses Why collect money before installation if you can't honor your commitment? Dear's Don't pay until installation is completed Very disappointed. #ACTFibernet
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Pradeep Swaroop (@swarnajothips) reported@ACTFibernet Unable to login
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Mohammed Rafiuddin (@rafiuddin431) reported@ACTFibernet today again at 8pm lost internet and I have been told that person is visiting within 30min, later when called back, was told will visit next day. now he has seitched off his mobile. already beared enough, cancel plan immediately
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🍉 | Prasad | ಪ್ರಸಾದ್ | ಘನ ನೀಲಿ 💙💙| 🍉✊🏽 (@Manjina_Hani) reported@ACTFibernet I have changed from single modem to mesh plan last month. Service engineer was supposed to connect both modems through cable but he just connected through WiFi. I complained about the speed dropping. He was supposed to visit and resolve it but have not visited.