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ACT

ACT outages and service status in Puducherry, Puducherry

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at ACT

ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • saiveera8
    Sairam Veera (@saiveera8) reported

    Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days no Refund pending yet. @jagograhakjago

  • Soumil1999
    Soumil (@Soumil1999) reported

    @ACTFibernet It's been over 48 hours since I raised my complaint and there's still zero resolution - only repeated timeline changes with no actual fix. This is unacceptable service. Kindly escalate this immediately and resolve the issue TODAY. #actfibernet #issue #bad_service

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.

  • Sri_Hxor
    Sriram (@Sri_Hxor) reported

    @ACTFibernet damn. Why is your technical team so bad? I need this resolved urgently, or go ahead and disconnect my connection.

  • shreesen69
    shree sen (@shreesen69) reported

    @ACTFibernet your service was down for 2 days and today as well. I hope these 3 days will be calculated before you generate the bill?

  • mishraabhinn
    अभिन्न मिश्रा (@mishraabhinn) reported

    @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

  • jaineshbp
    Jainesh Patel (@jaineshbp) reported

    @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

  • iChiirag
    Chirag S ♥ (@iChiirag) reported

    @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

  • coolash71
    Ashish Bansal (Coolash) (@coolash71) reported

    @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue