ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raunak Tiwari (@RaunakT28403139) reported 4 minutes ago

  @ACTFibernet SR11880411941024 this is my service request, and there is no update on this, I called the service guy as well, they told me that there is no service request raised as of now.

• 
  Jeetendra Kumar Sahu (@Jeetendasa) reported 5 minutes ago

  Again within 1 week of installation i am getting internet issue. Again not working, I am frustrated please give me my money back this is scamming @ACTFibernet @GoI_MeitY please help me this scamming I am being looted @jagograhakjago

• 
  Mohammed Sahil Akbar (@94sahil) reported 5 minutes ago

  @ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804

• 
  Priyank Rastogi (@_PriyankRastogi) reported 9 minutes ago

  @ACTFibernet Had a pathetic customer onboarding experience. Applied for new fibernet conection. Made 3 months advance payment as per policy. More than 24 hrs passed and no one contacted for installation. Regretting my decision to go with @ACTFibernet Bangalore

• 
  jesse pinkman (@iyer_ravindra) reported 18 minutes ago

  @ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist

• 
  Jinendra Kothari (@Jinukothari2) reported 18 minutes ago

  @ACTFibernet My internet speed is only 10 mbps. My plan is for 400 mbps. I raised a complaint and instead the ticket is closed with a resolution. Please look into this on priority.

• 
  सुरेंदर रियाड 🆇 (@suRenDarRiad) reported 19 minutes ago

  @ACTFibernet I want to shift my WiFi, but I am being asked to pay ₹707. The new location is not far; I am just moving it across the road. Airtel Fiber is offering me the same thing for free. I don't want your WiFi anymore. Please come and take your device back. I can get a new @airtelindia connection for ₹1500 for 3 months. Very disappointed with this service.

• 
  Rahul R (@RahulRKhivnsara) reported 21 minutes ago

  @ACTFibernet this is the worst service ever. I have lost wifi connectivity thrice since Saturday. Everytime your representative fixes it works for a day then, again it's the same thing Horrible. How is someone working from home supposed to manage this?!

• 
  Pranav K (@_pranavkrishna) reported 22 minutes ago

  Raised a broadband shifting request with ACT Broadband (SR10380427864365), but there has been no technician visit. Need the connection to be activated urgently today, else I will have to consider switching to another provider. @ACTFibernet Requesting immediate support

• 
  Kiran Vanam (@vanam_kiran) reported 26 minutes ago

  @ACTFibernet You guys don't have the capability to clear the issue.Let me know the refund process.And I need a full refund.Let me know the process.@airtelindia are you able to fix this issue.want to shift to your service