ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alagappan Subramania (@al250849) reported 3 minutes ago

  @ACTFibernet we have raised yesterday that internet is not working !! Daily you guys changing the eta !! This is not fair !! You guys should have faster track system . If some issue it should why that happened and which area ? Changing eta alone will not resolve the issue team :(

• 
  Bhujanga Rao (@bhujangarao0292) reported 11 minutes ago

  @ACTFibernet @VJ_Naidu040 Same here , worst services at Kukatpally Vasanth Nagar. They are giving excuses. I want to see England vs India match

• 
  abhishek sharma (@abhisheku73) reported 15 minutes ago

  These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

• 
  abhishek sharma (@abhisheku73) reported 17 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Dheeraj (@dheeraj_aluju) reported 18 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Sanjay Debnath (@sanjaydebnath86) reported 18 minutes ago

  @ACTFibernet We r nt getting any hlp 4m ur technicns. Evn thy r nt bothring for cust pain. Hw we will continue office without intrnt access? It is hppning evry couple of days but no permnt solns provided yet. Intead of drgging d issue. Ur technicns r also g8 they r alwys giving new reasns.

• 
  Viineet Sood (@vineetomkara) reported 18 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 19 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  G.B (@BerwalGorav) reported 23 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Literally the worst customer service ever

• 
  Rudy 𐤊 (@Rudy14112222) reported 25 minutes ago

  @ACTFibernet due to your sales person Guru from Thirumullaivoyal the way how he dealt with me and shown his pathetic attitude you missed me to become your potential customer, until you will have professional sales staff you will never win in this heavy internet competition INR