ACT outages and service status in Puducherry, Puducherry
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- ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Puducherry, Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Anabil Dey (@AnabilDey12314) reported@ACTFibernet @Preronareen Why does your customer service doesnot work? Your customer support email response is automated, chat bot does not work. The only way to get work done is to tag you on twitter? If your customer support is non-functional then why even keep such a team?
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NARENDRA (@narenn86) reported@ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.
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Govardhana Chittepu (@GovardhanaCH) reported@ACTFibernet @ACTFibernetHYD what kind of service is this? Every month 2-3 days, I loose Internet connection because of your incapability, but you charge for all days including non functioning days. I have raised ticket SR10180535330154,still no one attended. Bad customer service
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KISHORE_YADAV (@KISHOREYADAVB) reported@ACTFibernet From last week it’s really annoying, not able to get any work done because of this issue , please give me a proper update or resolution on this
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Valar Morghulis (@Engineer_Libran) reportedDear @ACTFibernet @ACTFibernetHYD Your team has been unable to install Wifi for the past 4-5days. When we call a technician, they don't receive calls. Is this how you serve your customers even after paying in advance? Work order: WO101804576428 Such a distressed slow Service 👎🏻
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Nagakrishna Chodagam (@NagakrishnaCho1) reported@ACTFibernet speed is very low. Buffering and interrupting. I doubt if the service is as per the plan.
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(Yasir) ياسِر (@cirith125) reported@ACTFibernet unable to login to selfcare actcorp, please help.
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Jinendra Kothari (@Jinukothari2) reported@ACTFibernet What is the update on the issue? Are you guys even planning to resolve this?
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Aman Goyal (@goyalaman1602) reported@ACTFibernet ,Delhi’s worst broadband provider, has been causing issues for three days.Customer care numbers are down, internet is slow,& there’s no nodal customer care number. Twitter’s customer care team couldn’t help and asked me to wait. @DoT_India @jagograhakjago 📉 🛜
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KISHORE_YADAV (@KISHOREYADAVB) reported@ACTFibernet @ACTFibernet it’s been more than 2days since when my network is down , still no response or update from you guys. The technician response is he’s does not know the issue please as his lead how should I reach out to him