ACT Outage Report in Puducherry, Union Territory of Puducherry
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Puducherry, Union Territory of Puducherry
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at ACT
ACT is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Omkar
(@aeroomkar) reported
@ACTFibernet applied for new connection and paid amount on 17th August after your sales person told that service is available in my area. Later your person told that my area is not covered. No refunds till date. Contacted customer care many times. No resolution. Refund me
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A.P.Singh
(@talk2aps) reported
@ACTFibernet 6 hour's back, i sent message , no reply , response, call ,i got from act,i can imagine how poor service u r providing.
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Ranjeet Kumar
(@originalrwrosh) reported
Service request for this issue is already raised with reference number SR11062497698922. Our team is looking into it and will get back to you shortly. Still not working from yesterday day..... @ACTFibernet @ACT
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Dadapeer
(@Sam280792) reported
ACT fibernet customer care don't know kannada language and doing business in Karnataka.. @ACTFibernet @KannadaGrahaka
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Ranjeet Kumar
(@originalrwrosh) reported
@ACTFibernet Service request for this issue is already raised with reference number SR11062497698922. Our team is looking into it and will get back to you shortly..... Still not working
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Shah
(@worst_uh) reported
@ACTFibernet Internet is not working for me. I’ve been contacting the support regarding this for more than 5 hours, they’ve only given the issue-Id but still now they didn’t take any step to resolve this issue. Ticket No:SR10862508280672
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Sourav
(@sourav_das03) reported
@ACTFibernet Yeah i know, and yes i also know that after 1 month this issue will again come.
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V Gopalan
(@TheGopalan) reported
Service of @ACTFibernet is surely going down. 3 breakdowns in 10 days. Each time they took OVER 12 hrs to resolve. It is more than 12 hrs since I registered complaint today and even talked to them. Till now the problem is not resolved. Is it time to look for a change of ISP?
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A Hussain
(@mrabrar09) reported
@ACTFibernet @consumerforum_ please solve my gravience from last 5 days am not getting any solution from @ACTFibernet just they ignoring my complaint
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Madhusudan Joshi 🙂
(@IamMadhusudanJ) reported
@ACTFibernet If it was a known switch box related issue in a location, then field engineer should be appointed much before customer calls you up and register a complaint. Can you fix it ASAP. #ConnectedButNoainternet #ACTbrodband #ACTFibrenet