ACT outages and service status in Puducherry, Puducherry

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayush Goyal (@ayush987goyal) reported 6 minutes ago

  @ACTFibernet Provided the details. Seems your review is also as slow as the actual service.

• 
  MANOJ K. GOYAL (@MANOJGOYAL_2019) reported 7 minutes ago

  @ACTFibernet #actfibernet Kind Attention: ACT Fibernet, Our internet connection has been down since this morning. We have already registered a complaint and contacted your customer care multiple times, but there has been no response or resolution. This prolonged service disruption is causing serious inconvenience. We request you to restore our internet connection immediately and resolve the issue without any further delay. If this matter is not addressed urgently, we will be left with no option but to escalate the issue and take appropriate action with the concerned regulatory authorities. Complaint Details: A service request has been raised with reference number SR10181017616324. Someone from our team will contact you soon.

• 
  Mahesh_18🔱 (@UmaViraj) reported 12 minutes ago

  10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet

• 
  Dr. Tabrez Nasar, PhD (@TabrezNasar) reported 13 minutes ago

  @ACTFibernet Someone had called me up when I was in a meeting. I had requested to call back after an hour. I never received any call again!

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 16 minutes ago

  Refer to SR11080962938994 @ACTFibernet , iam fed up of your pathetic service, you don't resolve the problems on time, I don't want to continue with you kindly refund my money

• 
  Pratik Dhoot 🚀✨ (@pratikdhoot23) reported 22 minutes ago

  @ACTFibernet Wifi not working, blue light shows up since 36 hours Raised ticket, spoke 3 times on CC waited 30 min each time to connect to an agent, still no use Waited all day for technician to fix it Please help out, didn’t expect such pathetic service SR10180978587984

• 
  ashish mishra (@talk2ashishm) reported 23 minutes ago

  @ACTFibernet Even they dont care if customer says he will diaconnect or cancel , Mr Vishnu from Act who called at 3:34 pm today dont care about losing customer but really force cust to send email to get notification ..is this Act think thy manage customer

• 
  Uday M (@muvr) reported 23 minutes ago

  @ACTFibernet Today is Day-3 it was disconnected on 30th June! Not sure how much more time do you guys need to resolve the issue?!

• 
  _ (@r_ambler_) reported 24 minutes ago

  @ACTFibernet @actfibernet same issue now July, 1, 2026; net down and app not working to raise a complaint!!

• 
  MJ (@MJ_199318) reported 24 minutes ago

  @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights