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ACT

ACT outages and service status in Puducherry, Puducherry

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Puducherry, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Puducherry, Puducherry

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Puducherry, Puducherry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • HIMANSHUBASOYA
    Himanshu Basoya (@HIMANSHUBASOYA) reported

    Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

  • mukish_s
    Mukish Selvam (@mukish_s) reported

    @ACTFibernet Issue resolved. Thanks

  • MahezwaranR
    Maheshwaran R (@MahezwaranR) reported

    @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service

  • rvaidyanth
    rvaidyanath (@rvaidyanth) reported

    @ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet @ACTFibernetHYD Dear ACT Fibernet, my complaint is still open after two days. Your escalation team promised a resolution within 24 hours, but nothing has been fixed. This is a clear indicator of poor service quality. Please resolve this urgently.

  • yuvi1609
    Observer (@yuvi1609) reported

    @airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?

  • yashwanth___red
    Sai Yashwanth (@yashwanth___red) reported

    @ACTFibernet @ACTFibernet Still not able to access the internet. ISSUE IS NOT RESOLVED. PLEASE CHECK AND FIX ASAP. @ACTFibernetHYD

  • 003Prerana
    Prerana (@003Prerana) reported

    @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    @ACTFibernet This is sheer negligence and a complete failure on your part. You failed to assign an engineer when I already infomee aboutinternet issue at 3:00 PM. It has been hours and I am still without a resolution. This is seriously impacting my work. FIX IT NOW @ACTFibernet

  • YogitaS44968288
    Yogita Sharma (@YogitaS44968288) reported

    @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it