ACT outages and service status in Pollachi, Tamil Nadu

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ganti M S Rao (@ganti_rao) reported 3 minutes ago

  @ACTFibernet Appeal to resolve the issue with quality and safety at customer's satisfaction Please do not rides over customer head leaving job in a very bad shape

• 
  Akash Agrawal (@akshagr27) reported 9 minutes ago

  Hello @ACTFibernet @FiberAct I had requested for a connection shift in bangalore. It has been more than 8 days. No update from ACT. The guy who was about to shift is not picking up the call. Customer support gives a new deadline every time you call. It is frustrating, bad service

• 
  Sambit Mohanty (@mohanty_sambit) reported 9 minutes ago

  @ACTFibernet SR10180478714564 it supposed complete bg yesterday but till now I have not received any call or any update on this..when can I expect to be done. All the customer care executive are telling different different story on this

• 
  PrakyDOTin (@Prakydotin) reported 10 minutes ago

  @ACTFibernet Extremely disappointed with the service and support. I've been facing frequent internet disconnections for over 15 days and have raised multiple complaints. A technician finally visited yesterday evening, diagnosed that the issue is with the router 1/n

• 
  kashipboyina (@kashipboyina) reported 13 minutes ago

  @ACTFibernet @ACTFibernet How many days will it take to rectify my network issue? I do not understand why it is taking so much time. No one is answering my phone calls, and I have not received any update on the status of the complaint.

• 
  Sreenivaasan (@sreeni08g) reported 13 minutes ago

  @ACTFibernet Requested for new connection and paid the amount 3 days ago. Yet to do the installation. Can you please help

• 
  Tushar Agarwal (@TusharAgar4860) reported 14 minutes ago

  @ACTFibernet This is really frustrating. Again today connection is not working. Please refund my full money and disconnect. I want to switch. Should I drop an email.

• 
  Srinivas Konduru (@srinikonduru) reported 14 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  huh! is it me (@Avinash_ganapa) reported 15 minutes ago

  @ACTFibernet There has been no update on the issue till now, no one has come to my place to check what is happening ?

• 
  Soumyarka Gupta (@ShomthingToSay) reported 17 minutes ago

  So, @ACTFibernet has a company policy where if you pay them for any plan and subsequently move to a location where they don’t have service before the plan ends, they’ll NOT REFUND ANY MONEY. Whatever excess, they’ll keep! @MIB_India and @GoI_MeitY please note. This is robbery.