ACT outages and service status in Pollachi, Tamil Nadu

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tensorCore (@saicharantweet) reported 5 minutes ago

  @ACTFibernetHYD @ACTFibernet guys what the hell you doing.. we have work and cant live without wifi... from morning, i am not getting wifi signal. you dont have a customer support helpline and the ticket I raised is still pending.. where is your quick resolution

• 
  Rajat (@rajatshah2006) reported 5 minutes ago

  @ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support

• 
  Prashant Kumar (@Prashan39394527) reported 6 minutes ago

  @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 6 minutes ago

  @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

• 
  MJ (@MJ_199318) reported 9 minutes ago

  @ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet

• 
  GS Viswanathan (@gs_viswanathan) reported 9 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Rahul Sharma (@CARahulSh) reported 10 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 14 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  🦅 (@KautilyaTweetz) reported 14 minutes ago

  Month lo 5-6 issues Until I force the technician nothing gets solved on raising the ticket. Day by day it's getting worse @ACTFibernet @ACTFibernetHYD

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 16 minutes ago

  @ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint