ACT outages and service status in Pollachi, Tamil Nadu

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mahesh (@Mahesh_arepally) reported 7 minutes ago

  @ACTFibernet Relying upon such branded internet service providers and working from our home results in our job risk due to unstable internet. Naveen whose local staff won’t respond at all. Kindly fix our issue on priority

• 
  abhishek sharma (@abhisheku73) reported 7 minutes ago

  These guys do these kind of things all the time, it's better to shift to a different ISP... @ACTFibernet offers the most pathetic service in south india right now

• 
  Prajwal P (@theprajwalp3722) reported 9 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Viineet Sood (@vineetomkara) reported 14 minutes ago

  @ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.

• 
  Hellblaze (@lonewolf9029) reported 16 minutes ago

  Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

• 
  Ghanshyam (@ghanshyam_in) reported 17 minutes ago

  @ACTFibernet facing issues with act broadband since 12 pm Logged a ticket already , but no response

• 
  krishna (@krishna7unique) reported 22 minutes ago

  @ACTFibernet Please cancel my subscription and refund complete money to source account. I don't want your service @ACTFibernet @ACTBangalore

• 
  kalim (@akhmxt) reported 22 minutes ago

  Hi @ACTFibernet - a friend of mine is facing issues with your service. You’ve suspended their account despite being a prepaid plain on the grounds that they’ve not paid any dues. Please dm me to escalate this further. TIA.

• 
  Shubha (@shubha_a5) reported 24 minutes ago

  @ACTFibernet SR10281184908864, frequent disconnection and raising request takes ages to complete. From evening 5PM there is no internet and resolution is for the next day? I regret switching to Act from airtel. I thought airtel was bad with service request , act is worst.

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 26 minutes ago

  @ACTFibernet how long you want to wait ?? More than 2 days just to fix the issue in the box?? Crazy!!!