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ACT outages and service status in Pollachi, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Pollachi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 16: Problems at ACT

ACT is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • shabadkichot
    Bala Raghavan (@shabadkichot) reported

    Scam scam @ACTFibernet @ACTFibernetHYD it's been 72 hours and no resolution! Appalling service! Such bad costomer support! One of the worst internet services. It seems like I need to get them to respond and plead with them! ID: SR10180688521974

  • vignessshhhh
    Vignesh (@vignessshhhh) reported

    @ACTFibernet 6 days since conversation initiated on this platform, yet no resolution.

  • realimkumar
    Kumar (@realimkumar) reported

    when the connection was inactive. Poor customer support and delayed resolutions have resulted in unnecessary payments and frustration. Request an immediate review of these unfairbilling practices and a resolution for affected customers. #ACTFibernet #CustomerService #BillingIssue

  • ravi91272
    @RK-Livelaw (@ravi91272) reported

    @ACTFibernet - Pathetic service..the network is down since yday noon still unattended..the customer care numbers r available - limited hours..getting thru is a big challenge. Vtg grt difficulty opened a ticket to know etr is 1 day.Internet is so critical but resolution 1 day.crap

  • glass_vote
    KONIDELA (@glass_vote) reported

    @driven_at_home @ACTFibernet @ACTFibernetHYD This is the fourth day I am completely without internet. Your team has given me six false ETRs in four days, and even the ETR promised by your Nodal Officer has lapsed. Your customer service is bottom-tier and deeply frustrating.SR10180665320964

  • shivamg0902
    Shivam Garg (@shivamg0902) reported

    @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet Why did you send a message saying the problem was resolved when it actually wasn't?

  • rahulpoddar77
    Rahul (@rahulpoddar77) reported

    @ACTFibernet as usual a fiber cut issue and zero response from area engineers who keep on changing. Jio is more responsive and your engineers don’t pick phone. Ticket no SR11080674377534. Why is there never a reach out from the engineers or update. Just the systemic 8 hour window

  • darulchezhian
    டி.அருள்செழியன் (@darulchezhian) reported

    @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet