ACT outages and service status in Pollachi, Tamil Nadu

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  gyanesh kumar jha (@gyaneshkumarjh3) reported 3 minutes ago

  @i_am_amri @ACTFibernet this is a consistent problem with act actually i am observing myself

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  radz👩🏾‍🎨 (@radzsubbu) reported 6 minutes ago

  Hi @ACTFibernet what scam are you running where you keep calling me from 7 different numbers promising to come pick up the router but you're only taking my address and not getting the work done?? where is the safety guarantee? did not expect this kind of service

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  Manidhan மனிதன் (@trbmani) reported 10 minutes ago

  @ACTFibernet Team, I am without ACT internet for more than 24 hrs. Raised complaint SR10380587096194, ETA is already moved a couple of times. Engineer not picking up the call.. Helpdesk disconnects the call after waiting in the queue.. your service is totally dysfunctional

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  Srinivas Konduru (@srinikonduru) reported 10 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

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  niranjan (@niranjanks91) reported 10 minutes ago

  @ACTFibernet one rain and your connection failed. I have raised a complaint and have been calling your support guys for the past 3 hours. No response whatsoever and no clarity on when you'll restore the internet connection. Pathetic service.

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  Dhahirasm (@dhahirasm) reported 12 minutes ago

  @ACTFibernet And tell me about the date of unused .. it's easy to provide a local technical support number

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  😆👉🌶🙏 (@dabhandz28) reported 17 minutes ago

  @ACTFibernet I registered a complaint this morning (Ticket SR11780598482514) but have not received any solution. The responsible person is not answering calls. This delay has wasted my time and money. Please resolve the issue immediately. @FiberAct

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  Pratik Soitkar (@pratik_s12) reported 22 minutes ago

  @ACTFibernet @ACTFibernetHYD Absolutely pathetic service from ACT Fibernet! Raised a plan change request on 30th May and even after 7 days, no technician has visited and my plan is still not updated. Zero accountability, zero customer support. Highly disappointed. Worst service.

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  yashwant singh (@YashSsm) reported 22 minutes ago

  @ACTFibernet @ACTFibernet 1-2 days down is a glitch. 7+ days with no internet is a failure. Apologies don’t connect us — fixing it will.

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  NC (@ncspeaks13) reported 23 minutes ago

  @ACTFibernet @JioCare @reliancejio please learn how to respond quickly from act let me know if i should cancel your connection and move to act?