ACT outages and service status in Pollachi, Tamil Nadu

Problems in the last 24 hours in Pollachi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pollachi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rahul thakur (@rahulthakur000) reported 5 minutes ago

  @ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication

• 
  Sandy (@sandychau17) reported 6 minutes ago

  @ACTFibernet frequent Internet disturbance, horrible service you offer in Delhi . The engineer never visit SR11080762649324 I am switching my plan to @jio_fiber

• 
  Syed FX | Prop Trader | ICT (@Syed_4206) reported 7 minutes ago

  I have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet

• 
  Prabhanjan (@Prabhanjan1110) reported 8 minutes ago

  @ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.

• 
  Vignesh (@vignessshhhh) reported 14 minutes ago

  @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.

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  Shivam Srivastava (@shivam3012) reported 17 minutes ago

  @ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap

• 
  yogesh sharma (@Yogesh_mr7) reported 17 minutes ago

  @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this

• 
  Prabu P (@ImprabuP) reported 19 minutes ago

  @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer

• 
  Sriku P (@SrikuP93) reported 21 minutes ago

  @ACTFibernet @GandlaRohit1239 @ACTFibernet PLEASE RESOLVE AND RESTORE INTERNET CONNECTION BEFORE EVENING...TICKET NO - SR10180984540284 #pathetic customer service AS ALWAYS!

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 22 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?