ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Racing Veteran (@RacingVeteran01) reported 3 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  ryshab (@ryshab07) reported 10 minutes ago

  @ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered

• 
  Mahi (@jagdish_mahi) reported 10 minutes ago

  @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

• 
  Niraj Kumar Mishra (@imnirajkmishra) reported 14 minutes ago

  Worst internet service provider is act fiber net... Fraud company Shri Ashwini Vaishnaw ji pls help 9711114635 #actfibernet

• 
  Sriram Sridharan (@z1000i4) reported 15 minutes ago

  @ACTFibernet What is the precise timeline of resolution? Why is there no communication from your side about what the actual issue is and when it'll be fixed? I am just tired of seeing the irrelevant ETR times on your app which haven't been adhered to 6 separate times in the past 3 days.

• 
  Hanu Rao (@HanuRaoG) reported 15 minutes ago

  @ACTFibernet @ACTFibernet Issue is resolved. Thanks. But please maintain backup resource to fix the issues in time 🙏🏼

• 
  Harshit Bhadoria (@harshit_2816) reported 17 minutes ago

  I’m facing repeated internet outages with ACT Fibernet. Despite charging a premium, the issue keeps recurring, especially on weekends. The only response I receive is an ETR, leaving me without internet for hours. Please investigate and resolve this permanently @ACTFibernet

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 19 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  Shilpa (@cyanramblings) reported 22 minutes ago

  i’m trying to reach your customer support and your chatbot or the IVR is useless @ACTFibernet i cannot find details of my new add-on connection, it’s still not reflecting on the app

• 
  Anand Kansal (@anandkansal88) reported 24 minutes ago

  Disappointed with the extremely poor service by @ACTFibernet . Paid for 3-month subscription and I've been waiting for more than 48 hours for my connection. No response from their side. Now they are saying it will take more time. Hope the core team is aware of the poor service.