ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 4 minutes ago

  @ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband

• 
  Nikhil Kumar (@nikhil91099) reported 7 minutes ago

  @ACTFibernet My Wi-Fi is working now. Please let me know what compensation, waiver, or validity extension ACT is providing for the more than 4 days of service disruption

• 
  SYED SALMAN (@salmantheboxing) reported 8 minutes ago

  @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

• 
  Kishore (@Kishore2508) reported 12 minutes ago

  Your technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)

• 
  Rahul Agarwal (@Vakil__Saab) reported 14 minutes ago

  @asaikk @ACTFibernet No reply on my issue also so far. Time to say good bye. Worst in case of customer support

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 14 minutes ago

  @ACTFibernet Struggling to connect with your support; today is last day for me to pay the bill; I am not paying unless you provide proper speed; if you want you can terminate it

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 15 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  BVasuB (@BVasuB1) reported 18 minutes ago

  @ACTFibernet Really disappointed with the service. SR 10180698883604 still unresolved. Facing issues with the network.

• 
  Shivam Garg (@shivamg0902) reported 18 minutes ago

  @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

• 
  Sai kumar (@asaikk) reported 19 minutes ago

  Surprise, surprise. @ACTFibernet is dead AGAIN. I literally just complained about this exact issue, and the 15-day outage cycle strikes again. You are repeatedly destroying my essential workflows. Provide a permanent fix immediately or I am switching providers today.