ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pawan Kumar (@RPK560) reported 4 minutes ago

  It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

• 
  ismail baumran (@ismailbinomer) reported 6 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved and No response from your support team. Will get resolved today or not?

• 
  rahul thakur (@rahulthakur000) reported 7 minutes ago

  @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

• 
  Nilesh Patel (@NileshP28391464) reported 13 minutes ago

  @ACTFibernet You were informed about the complaint yesterday morning and given until this evening to resolve it, yet the issue remains unresolved—why?

• 
  Nation1st (@UrsVz7) reported 14 minutes ago

  @ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 15 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Prabhanjan (@Prabhanjan1110) reported 15 minutes ago

  @ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.

• 
  Sree (@Srinivasuluredi) reported 15 minutes ago

  @ACTFibernet my net is not working. Very inconsistent connection. Monday morning no networking?? How to do office work?

• 
  Nilesh Patel (@NileshP28391464) reported 17 minutes ago

  @ACTFibernet Whenever a complaint about a disconnection arises, it takes you at least two to four days to fix it, whereas other Wi-Fi companies resolve the same issue within half an hour to an hour. Why is this the case? Why don't you improve your company's service?

• 
  yogesh sharma (@Yogesh_mr7) reported 18 minutes ago

  @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this