ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sagar Reddy (@sagarreddy) reported 56 seconds ago

  @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?

• 
  Harsh N Patel (@HarshPatel5940) reported 5 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  karthicmaniyan (@karthic74) reported 7 minutes ago

  @ACTFibernet Ticket id : SR10381337998014 . No updates , no replies . For 1 week the service is down . Can’t you interact with customers or update them . Your chatbot gives the same reply . Shame on you guys

• 
  UtdBake21 (@quietsignalhz) reported 8 minutes ago

  @ACTFibernet So after clearly mentioning that I want my service to be deactivated from 1st Aug 2026, you have gone ahead and deactivated it from today, leaving me stranded in the middle of a working day. I have absolutely no words for you guys. The worst possible ISP in India.

• 
  Uday 😛 (@Saibrahmam5) reported 9 minutes ago

  @ACTFibernet Your customer support is incompetent, your service is unreliable, and your lack of accountability is unacceptable. Stop making false promises and start honoring your commitments.

• 
  S S Chandran (@SSChandran82) reported 10 minutes ago

  @ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.

• 
  S S Chandran (@SSChandran82) reported 13 minutes ago

  @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 14 minutes ago

  @ACTFibernet @ACTFibernet The pathetic quality of service is at display again, there's no internet and ETA to fix it by 1 pm has elapsed again.. if there was competition to be come worlds worst ISP you're KILLING IT

• 
  srikanth rompally (@srikanthro38805) reported 17 minutes ago

  Your time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet

• 
  Jasneet Singh (@jasneetbhatia) reported 26 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.