ACT outages and service status in Patna, Bihar
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Patna, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Patna, Bihar
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at ACT
ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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MayaRao (@MayaRao) reported@ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.
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Nareshkumar Narayanwal (@nwalnaresh) reportedWhile availing @ACTFibernet it was mentioned all rooms will have good connectivity, actually it is not as ur technician confirmed. Are you following ethical practice of payment vs service by you? Since when report submitted by your technician, what action taken? @DoT_India
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M D S R (@Mudassi71375896) reportedDear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.
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ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported“@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”
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Adithi (@adeatii) reported@ACTFibernet It’s been more than 24 hours since the WiFi has been down, there’s gotta be something you can do to fix this @ACTFibernet
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suprateek (@suprateek13) reported@ACTFibernet @ACTFibernet Facing issue with customer support — calls from my registered number stay on hold indefinitely, while other numbers are asked to call from the registered one and disconnected. Requesting a resolution. CAF number: 102800628671
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Rishi Marwah (@r_marwah1993) reported@ACTFibernet Hi, my internet has stopped working right when i was doing something critical. SR10180119284154 is raised but no one is responding on the customer care number to expedite the fix
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Harmanjit Gill (@HarmanjitGill5) reported@ACTFibernet Your service is really pathetic. The internet is really unstable. All my devices keep getting disconnected. Your service agents close tickets without resolving the issue and your chat bot is useless.
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Saliq Gowhar (@saliq7_) reportedExtremely Disappointed with Customer Support for @ACTFibernet On 1st of May i had raised a request for connection shift to my new place which is just outside my old flat. I received SMS saying the technician was going to come on 2nd, but he didnt.
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Tech News (@DevxExtra) reportedHey @ACTFibernet don't offer customer support until 12 AM if you can't hire competent, alert staff at this time. My sleepy technician only made me do a router restart and wasn't helpful. There is a huge routing problem from your end which causing me packet loss and ping issues.