ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anand (@BeardBiceps) reported 10 minutes ago

  @ACTFibernet Your bot is so broken it needs 2 tweets to send a template response, yet still can’t provide a date. It’s been 5 days. Give me a concrete installation slot by today evening, or cancel this connection, process my full refund & I will be filing a formal complaint on @jagograhakjago

• 
  Hemanth🙏 (@HemanthINDAP) reported 10 minutes ago

  @ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 12 minutes ago

  @ACTFibernet Sarkari department banaya hua h aapne ya fir harass karna achha lagta h, connection kya sarkari quote ke under h ki 1 Chhota sa issue resolve hone me 2 din lag gye and still u are not able to resolve issue really ridiculous job, I wonder @Airtel_Presence @GTPL_Care

• 
  sujith kumar reddy g (@sujithkumar_g) reported 14 minutes ago

  @ACTFibernet @ACTFibernet what kind of reliability you network is having, yesterday only I have escalated again internet is down again, a new ticket for your reference SR10380420284144, If you can not fix the problem, please close my connection and refund my money #actfiber #badservice

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 17 minutes ago

  @ACTFibernet Hi ACT I am your active customer since 2 year, now as we are out of station n nor we are using your services so we delayed the recharge, now we are back n want to recharge the plan but as per customer care team I need to pay 491 for activation of plan 1/3

• 
  Sukumar (@sukumards) reported 21 minutes ago

  @ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.

• 
  Balaji (@Balaji_Ambs) reported 23 minutes ago

  @ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting

• 
  Nobel Sage (@jonahnevil) reported 25 minutes ago

  @ACTFibernet Even if you escalate no progress will be there madurai ACT team are clueless and insufficient..if you still need to go ahead in business you need to add more ppl who really care about your customer

• 
  Avinash (@bavinash53) reported 26 minutes ago

  @ACTFibernet Hello @ACTFibernet I want this issue to be undertaken with speedy resolution. I am waiting for you to consider my request. I have much more work to do and this things are happening. If the resolution time is evening 7 pm then it is problematic.

• 
  mainak (@mainakgt) reported 28 minutes ago

  @ACTFibernet Upgraded the plan to ACT SPRINT MESH one month back. No new router installed and no guidance on OTT. Ac no 102016207270. False promises delivered every time calling ACT customer care. @MIB_India @GoI_MeitY please look into this.