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ACT

ACT outages and service status in Patna, Bihar

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Patna, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sun1385
    Probiotic (@sun1385) reported

    @ACTFibernet @jagograhakjago The ETA keeps on changing. From yesterday 9PM to today 8PM to now showing tomorrow 7PM. There is an option to schedule callback from Service engineer. Trying that since yesterday. The engineer name keeps on changing and nobody calls back.

  • ravikumar_b007
    Ravi (The Rising 🌞 for Mother 🌍🌎) πŸŒ„ (@ravikumar_b007) reported

    ACt fibernet is down from last 18 hours, still no response on timelines. Location: Sai villas road, Ameenpur Hyderabad Telangana @ACTFibernet How long do you expect us to suffer with your low response rate. The action time is too high, why don't you maintain a SLA?

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet No, I won’t. Last time I allowed this, your team created a lot of problems while accessing the building. They were walking in unannounced & would leave without closing the gate, without informing. Too many security lapses and your technical team was very rude too. Very risky

  • pulcharr
    Pulcher (@pulcharr) reported

    @ACTFibernet Never mind. Today I booked another ISP. Moving away from your pathetic service forever

  • amuleyescream
    Raspberry Duetz πŸ‡¦πŸ‡·πŸ‡ͺπŸ‡Έ (@amuleyescream) reported

    Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

  • jagdish_mahi
    Mahi (@jagdish_mahi) reported

    @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

  • VINODHANAND
    Vinod Anand (@VINODHANAND) reported

    @ACTFibernet @ACTFibernet I have called 4 times and wanted a refund. All 4 times they gave mentioned it will be done in 5 business days. But i spoke with someone that it was never initiated. Please check my calls from 3rd July and let me know why it was never initiated?

  • lucksmy
    Lakshminarayanan (@lucksmy) reported

    @ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.

  • ArunShanka17393
    Arun Shankar (@ArunShanka17393) reported

    Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet

  • Jadeja_manish25
    Manish Kumar (@Jadeja_manish25) reported

    @ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi