ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila Prema Roy (@SheilaPrema) reported 3 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  ANMOL LAKHMANI (@ANMOLREY619) reported 3 minutes ago

  @ACTFibernet I have a wifi connection in my house of your company and have raised complaint regarding internet issue from aost 30 hours still nothing is resolved and the way technician is talking to us is damn rude.. I have wfh and I might lose my payday just coz of it.. Pls look

• 
  AK (@akilankg) reported 8 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  Tamil Crypto Guy π² (@tamilcryptoguy) reported 8 minutes ago

  @ACTFibernet Your internet service is absolutely pathetic. The connection is down, and there’s no proper resolution despite being a paying customer. We pay for a reliable internet service, not constant outages and endless waiting. Fix your network and stop making customers chase.

• 
  Aman Kumar (@locate_aman) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD SR# SR10181706560984 Internet not working, ETR is getting delayed. Do you people know the term "accountability"?

• 
  Sreekar (@sreevajhala) reported 14 minutes ago

  @ACTFibernet network down on a Monday, ticket remains open and no proper resolution from chat bot or agent. No call backs no responses

• 
  VISHAL TEWARY (@SAMARTHTEWARY) reported 14 minutes ago

  No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 19 minutes ago

  @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 21 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  𝙕𝙞𝙚 🐺 (@mZZieo) reported 21 minutes ago

  This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3