ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kamalraj (@kamalclassic1) reported 2 minutes ago

  @ACTFibernet SR10380609855824 Dear Team,A request was raised on 6th June, and it has been almost a week, yet the issueremainsunresolved. The only response I cont to receive from customer suprt is to switch the network, which has not resolved the prblm.kindly investigate matr

• 
  Ignatious Jovith (@IgnatiousJovith) reported 4 minutes ago

  @ACTFibernet During their Sales cycle, they gives us a lot of hope, bells and whistles but in reality, nothing happens, nobody takes any actions till your 6 months advance payment gets over. They will never mind to provide any service because you are stuck and paid for 6 months.

• 
  Mohammed Rafiuddin (@rafiuddin431) reported 4 minutes ago

  @ACTFibernet Cancel my plan completely and refund my money. I renewed my plan on 19 May, and in this week itself internet was down 4 times. technician told he visited and made changes in mainbox, whereas box itself is inside our house and no one visisted. Pathetic service.

• 
  Arani Majumder (@AraniMajumder) reported 5 minutes ago

  @ACTFibernet Yet another 24 hours have gone by. And still, obviously, no resolution. @jagograhakjago you need to have a look. Official grievance will be lodged and shared soon.

• 
  Varun Gupta (@varungupta3009) reported 8 minutes ago

  Unbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."

• 
  Nikhilll (@NikhilC12125226) reported 9 minutes ago

  @ACTFibernet It's been 3 days since I registered a ticket as my internet wasn't working. 3 days finished still not resolved. No way I can contact customer care now. Worst customer care service

• 
  Shilpesh Shah (@Shilpesh1807) reported 11 minutes ago

  @ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days

• 
  SBajaj (@SBajaj06) reported 14 minutes ago

  Weekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet

• 
  Alam (@c_ALAM_ity) reported 14 minutes ago

  @ACTFibernet Day 7 since a service request has been raised and not even one follow up. Pathetic

• 
  Ayan Chowdhury (@ayanc97) reported 15 minutes ago

  Anyone looking to book broadband don't ever go for @ACTFibernet They will lie to you that if you setup their fibernet box in your home with your electricity you will get waiver but 2nd month running there is 0 discussion about that, no mention of waiver ,and support ticket stuck