ACT outages and service status in Patna, Bihar

Problems in the last 24 hours in Patna, Bihar

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vikas kumar (@vikas_612) reported 3 minutes ago

  @ACTFibernet @ACTFibernet Internet has been down for more than 30 hours, and office work is badly affected. No follow-up call or proper update has been provided. This is really bad service and is seriously impacting my office work. Ticket No: SR10280406243134

• 
  NC (@ncspeaks13) reported 9 minutes ago

  @JioCare having issues with my internet connection, been three days and no one is answering the call after raising the service request. Let me know if you are interested to rectify if not i can shift to @airtelindia or @ACTFibernet a

• 
  deepshi (@deepshi_af) reported 9 minutes ago

  @ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor

• 
  Sooriyaprabu Veerasamy (@v_sprabu1586) reported 12 minutes ago

  @ACTFibernet My internet connection has been down since Saturday morning. Today is the third day without even a single update from your end. What kind of customer service is this? Here is my ticket number, and please don't ask to look into the app for details.SR10280491822134

• 
  Ankit Rawal (@ankitrawal5454) reported 15 minutes ago

  "It's been almost 36 hours, and the issue is still unresolved. The network is completely down. Please fix it as soon as possible." @ACTFibernet

• 
  Rajenderreddy (@rajender4reddy) reported 17 minutes ago

  @ACTFibernet ACT Fibernet, Please disconnect my connection and refund the remaining balance amount. A technician visited now and said the issue will be fixed tomorrow. Too many false assurances and delays. This is unacceptable.Please proceed with disconnection immediately.

• 
  Srinivas Konduru (@srinikonduru) reported 17 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Indian🇮🇳 (@helperindeed) reported 27 minutes ago

  @ACTFibernet This Tuesday you had internet cut issue now you repeated this Sunday. What's going on?

• 
  whykksing (@singhyugesh) reported 33 minutes ago

  @ACTFibernet Tkt no SR101804689600934 pending resolution since y'day. Technician uncontactable. No customer support no. Poor show.

• 
  Yajul Srivastava (@yajulsrivastav) reported 33 minutes ago

  @ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044