ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ankush Kohli (@i_amanky) reported 50 seconds ago

  @ACTFibernet from yesterday internet is not working it’s been more than 24 hours, i have work from home job how will i manage ? If you can’t resolve issues. Pathetic not expected this from actfibernet @shivamg0902

• 
  Vivank 🇮🇳 (@vnnk_x) reported 1 minute ago

  @ACTFibernet No more template bot replies @ACTFibernet @ACTFibernetHyd. Formal NCH Govt Docket Number 9374295 has already been generated against this ticket. My connection is dead for over 48 hours. I don't want automated updates on the app, I want a senior supervisor on the ground to fix

• 
  Abhishek Kumar Singh (@travelgeekabhi) reported 3 minutes ago

  @ACTFibernet Internet down for 2 days due to ACT infrastructure issue. Now being asked to host ACT box with 24x7 power support in rented premises for just ₹59/month. I pay ₹9/unit electricity. Compensation not justified. Active prepaid plan till July but no resolution yet.

• 
  Anilesh Soni (@ANILESHSONI) reported 5 minutes ago

  @ACTFibernet @ACT_Issues Its been just 25 days I got new connection and started facing connection issues intermittently. Raised ticket but no one cares. Need solution asap

• 
  Arjun Saren (@Arjun77990722) reported 6 minutes ago

  Dear ACT Fibernet, Internet is down in Sun City, Hyderabad for 5+ hours. Called customer care many times but no response. Please fix the issue urgently. Work is getting affected badly. #ACTFibernet #Hyderabad

• 
  CS (@_cshah) reported 6 minutes ago

  @ACTFibernet SR10280439212184 raised..no internet in kadugodi.. is there any issue overall..ACT always was reliable

• 
  Ayush Khandelwal (@ayushkhndelwal) reported 9 minutes ago

  @ACTFibernet again there is problem first request (SR11880463575664) was supposed to be resolved by by 28May between 1-4 pm and now, it's taking longer than expected to resolve your ticket. Revised timeline is 28-May 19:30 to 21:00. Your team is not reachable @ACTFibernet @jagograhakjago

• 
  Abhilash Pillai (@AbhilashRPillai) reported 11 minutes ago

  @ACTFibernet You should scrap your app. It’s the most useless app. It doesn’t give any resolution nor its user friendly. No resolution to my request for 4 days. You don’t care about the customer since you have recd the payment upfront. You can refund the payment & close the connection.

• 
  Rajenderreddy (@rajender4reddy) reported 14 minutes ago

  @ACTFibernet This is not the first time. Almost every month I face the same issue, with outages lasting more than a day. While taking the connection, promises were made about quick resolution within a few hours, but the reality is completely different. Worst service

• 
  Sachin (@SachinNJha) reported 20 minutes ago

  No internet since day before yesterday at 10 AM The Resolution time on the @ACTFibernet is still showing of 10 AM yesterday - and has not been updated. On the call centre number, nobody has a clue and they are only asking me to wait Very poor service in Dwarka