ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  zeeshan ali (@123456789ali) reported 9 minutes ago

  @ACTFibernet no resolution .

• 
  Dhahirasm (@dhahirasm) reported 12 minutes ago

  @ACTFibernet I had previously stated that my phone signal would not be available while I was at home, which is why I chose the @ACTFibernet . If you can, please contact me immediately.

• 
  Jinendra Kothari (@Jinukothari2) reported 13 minutes ago

  @ACTFibernet I raised 3 tickets and all of them are closed without a resolution. My internet is working at 8 mbps speed against a plan of 400 mbps. Are you guys taking your customers for a granted?

• 
  P S 2.0 (@Invest__India) reported 16 minutes ago

  @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

• 
  deepshi (@deepshi_af) reported 18 minutes ago

  @ACTFibernet still no response from your customer care representative. They just stop picking up the call. If you guys are not capable of putting up a wifi service just issue me a refund and I will shift to other vendor

• 
  Aditya Krishna(AK) (@AdityaKrishAK94) reported 24 minutes ago

  @ACTFibernet taking 24 hrs to resolve an issue? Why so long

• 
  Adarsh (@PuttiAdarsha) reported 26 minutes ago

  @ACTFibernet pathetic service, the area supervisor calls and fixed up an appointment for new router and has missed it 4 times. 4 times. I have been subscriber since 2018. you are not getting business from me from next month. Ac no. 102017708284

• 
  Nothing (@Flowerlikeilla) reported 27 minutes ago

  Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

• 
  Srinivas Konduru (@srinikonduru) reported 28 minutes ago

  Another disappointing experience with @ACTFibernetHYD. This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernetHYD, when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Yajul Srivastava (@yajulsrivastav) reported 30 minutes ago

  @ACTFibernet interner not working since last night.. Raised a ticket already.. No resolution still! I have a Work from home setup.. If this is the level of your services.. I'll not renew this coming month..!! Ticket no. - SR11080523919044