ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported 6 minutes ago

  Hey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately

• 
  Nishith (@PseudoMallu) reported 6 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct your app is not working. And so is your Wi-Fi. Is all of Bengaluru down? I’ve been on call support for 15 minutes

• 
  santosh kumar (@santosh93121249) reported 7 minutes ago

  @ACTFibernet My complaint number is SR11080588189924 If mine is not done yet then I will open it and get another one installed because your service is very poor.I am worried since 4 days no one is listening

• 
  SYED SALMAN (@salmantheboxing) reported 8 minutes ago

  @ACTFibernet Paid for 400 Mbps ACT Fiber. Router firmware is locked. Band steering is causing speed drops on my Smart TV. Technicians refusing to split 2.4GHz and 5GHz bands. Ticket No: [Apna Ticket Number]. Pathetic service @ACTFibernet"

• 
  Gururaj Sankh (@GSankh) reported 8 minutes ago

  @ACTFibernet I am surprised to see the response for frustration of me. Is it so difficult to resolve my issue to activate my ott as per subscription ?? The disconnection request has been promptly raised.. can some senior person from act call me and understand the issue ???

• 
  Soumyarka Gupta (@ShomthingToSay) reported 19 minutes ago

  So, @ACTFibernet has a company policy where if you pay them for any plan and subsequently move to a location where they don’t have service before the plan ends, they’ll NOT REFUND ANY MONEY. Whatever excess, they’ll keep! @MIB_India and @GoI_MeitY please note. This is robbery.

• 
  Nilesh Patel (@NileshP28391464) reported 20 minutes ago

  @ACTFibernet First, you give a morning appointment, then you switch it to the evening, and then it gets pushed to the next day; this pattern has been going on for five days, yet the problem remains unresolved.

• 
  MIOptions (@mi_options) reported 25 minutes ago

  @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

• 
  Sai kumar (@asaikk) reported 27 minutes ago

  Absolutely PATHETIC service from @ACTFibernet. My internet has been completely dead for 3 DAYS. I manage essential calibration workflows that have entirely stopped because of your incompetence. No response, no timeline, and a guaranteed outage every 15 days. Fix this NOW.

• 
  Manikanta Raja (@ManikantaRaja14) reported 30 minutes ago

  @ACTFibernetHYD @ACTFibernet @MIB_India Hello Act team, I have taken a wifi connection and installed router today but the internet was still not working. Your tech. said he will not be able to resolve & come along with a senior technician. Totally disappointed with the service.