ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tirthankar behera (@tirthankar_nitj) reported 46 seconds ago

  @ACTFibernet @ACT_Issues @FiberAct It's been more than 24hrs but my internet issue is still not resolved in Bangalore. Neither ur technician is answering the calls. I need a resolution ASAP. Ticket Id - SR10280707959234 #CustomerComplaint

• 
  Chitransh Srivastava (@thechitranshsr) reported 4 minutes ago

  @ACTFibernet @ACTFibernet i dont want any resolution. Your team is irresponsive, no reverta no connects just refund my money i am pissed by you shittt service just refund it back and i don’t want your worst services. Regretting switching drom apple to act

• 
  Rajah Ganesh G S (@gsrajah9410) reported 6 minutes ago

  @ACTFibernet I know about the ETR in the app. My question is why has the issue not been resolved for more than 12 hours. I am paying for entire month for a WORKING service. Please reduce my bill during next renewal for the time the ticket was raised until the time its resolved.

• 
  Manish Sharma (@manntwts) reported 8 minutes ago

  @ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.

• 
  Pranav O (@pranavom8) reported 14 minutes ago

  @JioCare Thank you, but you lost a customer to @ACTFibernet

• 
  Ayam Srivastava (@AyamSrivastava) reported 14 minutes ago

  @ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.

• 
  rahul thakur (@rahulthakur000) reported 18 minutes ago

  @ACTFibernet if i don’t get refund in 2-3 days will throw this **** out of my balcony both the mesh and will not pay 1 rs for this. Ao better sort this out. U guys are pathetic

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 19 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  Inayat ulla (@Inu_Minu) reported 22 minutes ago

  @ACTFibernet Your technical team disconnected my call. This is your service ? @ACTFibernet

• 
  Pushpa (@PushpaMuthyam) reported 24 minutes ago

  @ACTFibernet @ConsumerFF ACT service/field team is raising false information on ticket that customer needs reconnection and ticket is being close without informing the customer. And suddenly the refund or pickup is not getting done. And finally it’s done. And we are still waiting for our money