ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ramesh tgo (@ramesh_tgo) reported 6 minutes ago

  @ACTFibernet I was explicitly told by ur back end team that an opt was required to close this ticket. I dint get one and I dint give them one. So when u can't figure out a solution, u unilaterally decide to screw what the customer wants and close the ticket?? Explain this like in 5.

• 
  Kiran Vanam (@vanam_kiran) reported 12 minutes ago

  @ACTFibernet Still the problem is not resolved. No one has connected from your technical team. This issue can't be managed from your end. #noactfiber

• 
  kartik tanwar (@kartiktanw40482) reported 14 minutes ago

  @ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet

• 
  SHAMEEM (@SHAMEEMR19) reported 15 minutes ago

  @ACTFibernet Name correction request is pending for long .Date given for resolution already passed.Kindly look into it.

• 
  Uncle Sam 786 (@CbhSam30259) reported 16 minutes ago

  @ACTFibernet DIDNT GET A SINGLE EMAIL. @ACTFibernet @ACTFibernetCare FRAUD & HARASSMENT. Ticket SR10780246951897 closed fraudulently without resolution. Your staff incessantly spam-called me, worsening my health as a patient, and blatantly lied to cover it up. Detailed DM sent.

• 
  BETTA FISH HYDERABAD (@FishBetta81598) reported 18 minutes ago

  Hey @ACTFibernet @ACTFibernetHYD @FiberAct I’ve lost 4 days of business waiting for an installation promised on Saturday. You took my payment but haven't delivered. No calls,no updates band now refusing an immediate refund. Is this how you treat new customers? ​Resolve this.

• 
  ramesh tgo (@ramesh_tgo) reported 18 minutes ago

  @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644

• 
  Uncle Sam 786 (@CbhSam30259) reported 20 minutes ago

  1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.

• 
  Piyush Chowdhary (@rcpiyush) reported 22 minutes ago

  @ACTFibernet placed a request to change my plan around the 15th April and it has been more than a month but my plan has not changed. Shows the kind of service you guys are providing. Ac- 123794240318.

• 
  ARUN (@tweets2arun) reported 28 minutes ago

  @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment