ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashanta Bala (@prasantaa07) reported 6 minutes ago

  @ACTFibernet No internet connection for the past 2 days, and the issue is still unresolved. The TAT keeps getting pushed further, while the assigned engineer is not responding at all. This is extremely frustrating. 😡😡😡😡😡Ticket ID: SR11081515472384

• 
  Mahjabeen | Photographer (@_mahjabeen_) reported 7 minutes ago

  @ACTFibernet Pathetic connection and event pathetic customer support. My internet stopped working 4 days ago, it’s a commercial one and nothing has been done yet, no update yet. All my business work is on pause! Who will bear the repercussions?

• 
  sri vatsav (@SrivatsavGorthi) reported 10 minutes ago

  Yet another issue. WiFi stays in red whenever there is a power cut and when it comes back. Manually have to remove the power cables from both the routers and reconnect them to fix it. Terrible experience yet again. Can you fix anything?? @ACTFibernetHYD @ACTFibernet

• 
  ismail baumran (@ismailbinomer) reported 11 minutes ago

  @ACTFibernet Your app is a joke and your chat link is a joke it never connects to an agent just waste time by waiting in the queue via phone and gets silly answers working someone will call in 2hrs etc… all lies nothing else

• 
  Sanjay Singh (@sanjayrathore36) reported 12 minutes ago

  @ACTFibernet @Venk_SA Worst services in Lucknow .

• 
  Syngates (@syngates1596) reported 15 minutes ago

  @ACTFibernet @ACTFibernet a suggestion to anybody looking for a new broadband setup, avoid act fibernet go with jio or even airtel. There is a reason why companies like act do not grow and shut down overtime its bc of non existent customer service. And third rate support. JUST AVOID.

• 
  prasant sharma (@prashantvats_px) reported 18 minutes ago

  @ACTFibernet @ACTFibernet . I intend to seek an alternative internet service provider. Please refund the amount. You guys always fail to resolve with the ETR. @ACTFibernetHYD

• 
  {{ RP }} (@KossLeBoss) reported 20 minutes ago

  I’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet

• 
  sri vatsav (@SrivatsavGorthi) reported 21 minutes ago

  @ACTFibernet I need a resolution here. I upgraded paing extra, looaing my benefits of one free additional month of WiFi and despite that you are asking me to get this installed. What are you doing?

• 
  karthik alagan (@karthikalagan) reported 23 minutes ago

  The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you