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ACT

ACT Outage Report in Pālghāt, Palakkad district, Kerala

Why is my ACT service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at ACT

ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DeveloperRohit
    G Rohit (@DeveloperRohit) reported

    @ACTFibernet Hi team, my internet connection is down, how do I log a ticket ?

  • Samueladvocatee
    Samuel (@Samueladvocatee) reported

    @ACTFibernet customer care volunterily speaking low voice to make us to cut the call. Super tactice.

  • sridharbabut
    Sridhar Babu (@sridharbabut) reported

    @ACTFibernet account no.104540660625. Internet is not working. I have raised disconnection request,without any discussion You simply said I changed my mind to continue. It's shame on You. Be honest while dealing..

  • princemani91
    manikanta (@princemani91) reported

    @ACTFibernet the customer care is not responsive and the quality is resolution is bad i dontknow this lockdown you are just cheating the people with high charges i want to quit act and shift to @jiofiber for sure how many times i escalate even nodal officer is calm and no action

  • SArikarevula
    Samyuktha Arikarevula (@SArikarevula) reported

    @ACTFibernet Is your concerned team working by the way? I haven't heard from you yet. And again my internet is down. I'm not just able to take it. Because I need to work. I haven't took your connection to sit idle & chill at home

  • mj_sis_100
    sisir (@mj_sis_100) reported

    @ACTFibernet beware of act fraud. I payed 12 mnths adv with netlfix offer of 250 cb every month.called and confirmed before making payment. Next month the changed the offer saying policy change. Sad to see this being a customer for more than 5 yrs. Will opt out SR10258992290822

  • srivanbarman
    Srinivas K (@srivanbarman) reported

    ACTFibernet Internet is down for past 2 days and giving pain in ...... and on top of it ActFibernet support service is disgusting and ridiculious. Can someone look into this issue and resolve ASAP. @ACTFibernet @ACTFibernetHYD @ActfiberC

  • foru_abdul
    Abdul Rahman (@foru_abdul) reported

    @ACTFibernet I don't understand as to what your supervisor do at work, every time I ask for a supervisor over call only thing I get is all supervisors are busy, are they ministers or what????? Why did your people fake assurance when I calle din morning itself that issue will be resolved by 5

  • javeed904
    md. javeed ahmed (@javeed904) reported

    @ACTFibernet Iam vexed with your service pls refund my money every week there is some network issue SR10759219510102

  • MinhajMaviya
    Muhammed Minhaj (@MinhajMaviya) reported

    @ACTFibernet Raised a TT through local technical support person but still no response. This is so unprofessional that you treating the customers in such a way, leaving them hanging for 7 days I'm ready with my payment but there is no one to activate my account Why should I pay ?