ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Balaji (@BalajiSpectat) reported 4 minutes ago

  No internet for last 7 hours. When called local technicians, no reaponse from technicians. When will it be resolved? Ticket no: SR10380773052294 @ACTFibernet @FiberAct WORST SERVICE.

• 
  Pranay Rupani (@pranayrupani) reported 9 minutes ago

  @ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow

• 
  bharath reddy (@bharathrajeev) reported 12 minutes ago

  @ACTFibernetHYD @ACTFibernet you have a very worst chatbot and unable raise a ticket. I took the connection 5 days back take back your routers and connection. Very bad experience. My account No:101806582441.

• 
  Rithin Sanjay (@rithinsanjay15) reported 13 minutes ago

  My internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet

• 
  Atul Kumar Dugar (@Atul_2206) reported 14 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Kishore (@Kishore2508) reported 14 minutes ago

  Pathetic service from @ACTFibernet Chennai. Every time there is a power cut, my internet goes down despite having a full inverter backup for my modem/router. Why? Because your main area connection box has NO battery backup! A year of this recurring issue. (1/3)

• 
  Anjali Murke (@AnjuMurke) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD From last 2 weeks I am having an internet issue - it automatically keeps disconnecting during the day and in nights it's never visible to connect. I keep calling the ACt local technician placed within our towship he never responds.

• 
  Shivam Garg (@shivamg0902) reported 19 minutes ago

  @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

• 
  Sairam Veera (@saiveera8) reported 20 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days no Refund pending yet. @jagograhakjago

• 
  Nilesh Patel (@NileshP28391464) reported 21 minutes ago

  @ACTFibernet We are fed up with your Wi-Fi service; frequent connection outages have become the norm, and we are suffering losses every day because of this. If you cannot provide proper service, why don't you just shut down your company?