ACT outages and service status in Pālghāt, Kerala

Problems in the last 24 hours in Pālghāt, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pālghāt, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UtdBake21 (@quietsignalhz) reported 6 minutes ago

  @ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent

• 
  Hellblaze (@lonewolf9029) reported 10 minutes ago

  @ACTFibernet Although the issue got resolved just now but, why you compensate me with 3 working days only? Internet was down for more days then that.

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 12 minutes ago

  Your @ACTFibernet customer support is extremely disappointing. Your call centre numbers are not working, and your technician is not responding to our calls. Please contact Saranya Carmel Building, Jayanagar immediately and resolve the issue at the earliest. Regards, Deepak

• 
  Zeeshan Ali Baig (@L1arXDcsgo) reported 13 minutes ago

  @ACTFibernet Pardon my impatience. Please just do not post your script snippets. Please help me with what the specific resolution is going on, you can atleast do that for your delays instead of posting a pre written snippet, contact the field guys and let me know!!

• 
  SHASHWAT KUMAR (@shashwat__kumar) reported 16 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185

• 
  Pranay. (@_Xraptor_) reported 16 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  VJ (@VJ_Naidu040) reported 17 minutes ago

  @ACTFibernet @FiberAct @AcTbalamalladi ACT-ai_101780672110 customer ref Ticket no SR10181242464047 should be resolved before the cricket match and FIFA World Cup finals otherwise we will disconnect the service for good.

• 
  srikanth rompally (@srikanthro38805) reported 18 minutes ago

  Your time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet

• 
  MJ (@martiinwrites) reported 19 minutes ago

  @ACTFibernet My call to customer care is getting failed . if you don’t refund the ACT due in the screenshot ( attached in previous tweet) , sorry I have no other choice.. i have to escalate this to ACT CeO in LinkedIn..

• 
  Gopal Iyengar (@gopiye) reported 20 minutes ago

  @ACTFibernet Your agency Name "ACT" is a misnomer as you have not "acted" upon our complaint for the last 10 days.