ACT outages and service status in Orai, Uttar Pradesh

Problems in the last 24 hours in Orai, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Orai, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uncle Sam 786 (@CbhSam30259) reported 4 minutes ago

  Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

• 
  revealing the area (@thorfinnn1111) reported 4 minutes ago

  @ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM

• 
  Animesh Dey (@AnimeshDey1979) reported 5 minutes ago

  @ACTFibernet even if it is light rain along with @NammaBESCOM ACT also dies, no internet SR10280386203634. Its becoming worst day by day ACT

• 
  Sanjit (@Sanjit91751386) reported 6 minutes ago

  @ACTFibernetHYD @ACTFibernet internet not working.. Help me with disconnection

• 
  lalatendu mishra (@lalamishra4) reported 7 minutes ago

  @ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769

• 
  Amit Kumar (@satyiki90) reported 8 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

• 
  Avinash (@bavinash53) reported 14 minutes ago

  Hello @ACTFibernet. This is to inform you that we are facing internet issues and the resolution time is showing till 7pm neither act team has informed us beforehand. This is causing huge inconvenience. Need speedy resolution in this matter. waiting for your response

• 
  Sravan (@_sra1_) reported 14 minutes ago

  @ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.

• 
  Avinash (@bavinash53) reported 15 minutes ago

  @ACTFibernet Hello @ACTFibernet I want this issue to be undertaken with speedy resolution. I am waiting for you to consider my request. I have much more work to do and this things are happening. If the resolution time is evening 7 pm then it is problematic.

• 
  Aujas.Bhandari (@Bhandari_Aujas) reported 21 minutes ago

  @ACTFibernet no internet from 12.05 pm, second fault under 20 days(fault complaint on 03 May as well)very pathetic service by ACT fibernet, resolve the issue asap