ACT outages and service status in Orai, Uttar Pradesh

Problems in the last 24 hours in Orai, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Orai, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shubha (@shubha_a5) reported 3 minutes ago

  @ACTFibernet Internet has been down since 15 Jul. Ticket - SR10281184908864 has had its ETA extended twice. Red LOS on modem. No callback from the assigned engineer despite requesting one in the app. Please restore the connection urgently.

• 
  Nandha Kumar Krishnan (@nandhasa1986) reported 5 minutes ago

  @THE_INDRA_KUMAR @ACTFibernet If you call to customer care they respond with all sweet words. Better to drop mail for proof from our end for tracking, additionally we can raise customer dispute.

• 
  MJ (@martiinwrites) reported 9 minutes ago

  @ACTFibernet No. You misunderstood the request. Team is supposed to install new dedicated router and GX line. That is not happening. How activation will solve that issue ? This is the reason why you need to call and understand . Please call my mobile.

• 
  The South Indian (@cBeyondObvious) reported 9 minutes ago

  Guys @ACTFibernet is a big fraud. They promised to return my money if I don't like services. They took 7500 in advance. Poor connectivity, it keeps throwing me off meetings. Now they say they won't refund anything. I am going to break and burn act fibernet routers and post here

• 
  Prajwal P (@theprajwalp3722) reported 15 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  The Swarna (@ProtestforRight) reported 18 minutes ago

  @BaitVishalR @ACTFibernet I bought a new connection of ACT and now due to some junction box issue, they are telling me that they will raise a request for disconnection on behalf of me.

• 
  FAIZAL KHAN (@FaizalK11111) reported 19 minutes ago

  @ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?

• 
  Shashank Bharadwaj S (@__Shashank__007) reported 19 minutes ago

  @ACTFibernet I applied for a new connection 2 days ago. Installation was promised yesterday, but no one has contacted me.I paid ₹2,035. The sales executive (+91 97311 63437) has switched off their phone. Even after contacting customer care twice, there has been no resolution.

• 
  Hellblaze (@lonewolf9029) reported 19 minutes ago

  Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

• 
  𝓐𝓭𝓪𝓻𝓼𝓱 𝓚𝓸𝓸𝓻𝓶𝓪𝓹𝓾 (@AdarshKoormapu) reported 21 minutes ago

  @ACTFibernet It’s been more than 5 days I returned your assets and never received my refund. How many days I have to wait for it?