ACT outages and service status in Orai, Uttar Pradesh

Problems in the last 24 hours in Orai, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Orai, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vijayjodu1907 (@vijayjodu1907) reported 8 minutes ago

  @xxmahibogixx @ACTFibernet My internet issue is still not resolved. Ticket has already been raised, but there has been no proper response from the ACT team. Both ACT Business Plan and Home Plan services are not working. Requesting immediate support and resolution.

• 
  John Son (@cdjohn23) reported 14 minutes ago

  @ACTFibernet @FiberAct This is beyond frustrating. I raised a request on Sunday, and it took 12+ hours just to register a ticket. Since then, I’ve been given false updates every time I call, and now it’s been 4 days with zero resolution or even a proper callback.

• 
  M D S R (@Mudassi71375896) reported 16 minutes ago

  Dear @ACTFibernet , Our Complaint Number: SR10280074932684, I have Raised the issue since Morning, But Still I didn't get any Solution. I'm Trying to contact Your agent but they are responding. I need the Solution.

• 
  Haiku (@riceofsushi) reported 18 minutes ago

  @ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund

• 
  Abhishek Muniya (@KyaMasti) reported 27 minutes ago

  @ACTFibernet My WiFi has been down since morning and on most days the speeds are way below what I'm paying for. This is completely unacceptable, paying for a service that isn't working. Please escalate and fix this ASAP.

• 
  sadakathullah khan (@hypnoindian) reported 31 minutes ago

  @ACTFibernet Account Number 103016866602. I am writing herel email as a final attempt to resolve a critical issue before I escalate the matter to the Consumer Forum and the Cyber Crime Cell. Despite multiple attempts to engage with your Customer Care, Billing, and Escalation departments over the past month, I have received no meaningful resolution. Case Background:I was a customer of ACT Fibernet until 2023, at which point I officially disconnected the service and moved away. However, in April 2026, I was shocked to receive billing notifications and SMS alerts for an active connection under my name. Points of Contention: Unauthorized Activation: This connection was activated without my consent, knowledge, or presence. ACT representatives have stated that a connection cannot be activated without customer consent; yet, I have provided none. Lack of Physical Infrastructure: I do not possess an ACT modem, there is no fiber cable running to my current residence, and I have had zero internet usage. Identity Theft Concerns: The fact that a connection is active in my name without my physical involvement strongly suggests that my identity has been compromised or misused to gain access to your services. Security Risk:I am deeply concerned that my identity is being used to facilitate internet access for unknown individuals. Should this connection be used for any illegal or anti-social activities, I will be held unfairly liable. I have requested the Escalation Team to provide details regarding how consent was allegedly verified and the specific installation address, but these requests have been ignored. Required Actions:I hereby request the following actions be taken immediately: Immediate Deactivation: Terminate the unauthorized account (103016866602) and cease all "defaulter" communications and billing. Also Block me from ACT Services so that in future even willingly I cannot get your serivices. Full Disclosure: Provide the documented proof of consent (e.g., call recordings, OTP logs, or signed installation reports) and the physical address where this service is currently being provided. Written Confirmation: Provide a formal letter stating that I am not liable for any charges or activities associated with this account since its unauthorized reactivation in April 2026. This is a clear case of Identity Theft. With the information you provide, I want to file an FIR for identity theft and move the Consumer Disputes Redressal Commission for professional negligence.

• 
  baanscommunity (@baanscommunity) reported 31 minutes ago

  @ACTFibernet I applied for a new ACT connection today and was promised same-day activation by the sales executive. However, after taking the payment, they are neither answering my calls nor providing the connection. This is very unprofessional. Please resolve this issue urgently

• 
  Navneet Rooprai (@navneetsrooprai) reported 34 minutes ago

  @ACTFibernet hello my Internet stopped working today and there is a red light in the WiFi box.. i have already registered complaint in the morning but no one contacted me yet to fix it

• 
  Inayat ulla (@Inu_Minu) reported 35 minutes ago

  @ACTFibernet pathetic service. Internet down since yesterday. Raised and called support yet no help. This is wrong. Need immediate asap @jagograhakjago

• 
  Manamaboy (@Manamaboy) reported 35 minutes ago

  @ACTFibernet woes commences. Down for 2 days & no customer support is responding. Chat is useless & no solution in sight. Online classes impossible to attend