ACT outages and service status in Orai, Uttar Pradesh

Problems in the last 24 hours in Orai, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Orai, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ishwar Achanta (@ishwarachanta) reported 7 minutes ago

  @ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!

• 
  Acs (@RagingAcs) reported 10 minutes ago

  Put in a request to shift connection 2 weeks ago. ETA on the ticket was 28th august. called support on 1st september. still havent got a call from agenst to shift the connection yet. @ACTFibernet @BandBajaateRaho

• 
  eva (@evabuilds) reported 13 minutes ago

  and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

• 
  RAGHAVENDRA RAO MV (@mvrrao) reported 20 minutes ago

  @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

• 
  Vatsal Bajpai (@vatsalbajpai_) reported 26 minutes ago

  Hey @ACTFibernet I pay for a costly plan to use 3.3TB/mo But Ofcourse - cannot use more than 200GB in a month - 90% downtime! It has been months, my patience does not exists anymore Why to push some to takeover your POP hubs, let’s kill the whole network no? Unhinged ffs

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 31 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Seetharaman (@Indiansheart) reported 33 minutes ago

  Total apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 33 minutes ago

  @ACTFibernet @ACTFibernet It’s been over 3 hours without internet, severely disrupting work from home. Very disappointed with the lack of proper resource management in our area to restore service quickly, leaving customers waiting for hours. Please resolve this ASAP!

• 
  Saurav Chakraborty (@Saurav23121990) reported 36 minutes ago

  @ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.

• 
  Ankit Kulkarni (@AnkitKul1890) reported 37 minutes ago

  @ACTFibernet such a pathetic service and pure incompetece from your team. 5 escalation, 2 hours spent over phone call, 8+ calls to your team. Every agent says 24 hours since last 4 days . 0 accountability and 0 ownership. No value of customers #internet SR10281728990184