ACT outages and service status in Orai, Uttar Pradesh

Problems in the last 24 hours in Orai, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Orai, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krishnakanth Sabnekar (@ksabnekar) reported 5 minutes ago

  @ACTFibernet It's been almost 2hrs internet is not working in our area Opp Bapu Ghat Langerhouz.Request you to kindly look into it at the earliest.I've raised a ticket but still the internet service has not been restored yet. No one has called us from ACT authorities yet.

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 11 minutes ago

  @ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.

• 
  Acs (@RagingAcs) reported 16 minutes ago

  Put in a request to shift connection 2 weeks ago. ETA on the ticket was 28th august. called support on 1st september. still havent got a call from agenst to shift the connection yet. @ACTFibernet @BandBajaateRaho

• 
  Saurav Chakraborty (@Saurav23121990) reported 22 minutes ago

  @ACTFibernet From last 1 hour no internet is there. Created a SR: SR10181753320584. Can anyone please take a look on priority. Area: Miyapur, hyd: 500049 Lot of other people at my apartment also facing same issue.

• 
  saicharan (@saicharan0123) reported 22 minutes ago

  @ACTFibernet internet got disrupted 4 times in the last 10 days, takes a day atleast to get fixed. Provide permanent fix . Ticket id : SR10381708375304

• 
  Apurba Sarangi (@ApurbaSarangi) reported 25 minutes ago

  @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD

• 
  ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported 25 minutes ago

  @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

• 
  Suman Kumar (@sumanpsk) reported 26 minutes ago

  @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

• 
  nobody (@yudish_dsy) reported 27 minutes ago

  @ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 29 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?