ACT Outage Report in Naugarh, Chandauli District, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Naugarh, Uttar Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at ACT
ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udhaya Kumar
(@UdhayaK123) reported
@ACTFibernet my Internet is down since 6 days. I raised a ticket 3 days back and still Internet is down. Really really really poor service from ACT. My ticket number is SR10366582808434 . This is a recurring issue, happens every month
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Mohan Narayanan
(@narayanannmohan) reported
@ACTFibernet Its gonna be 48 hours since last update. Any update on when the issue will be resolved?
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Harry Singh
(@Si46789676) reported
@ACTFibernet @balamalladi37 ALL CENTER AGENT WHY MY COMPLAINT CLOSED WHY MY PLAN DID CHANGE PLEASE CHANGE MY PLAN DOWNGRADE I DON'T NEED ANY CALL FROM CALL CENTER
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Shihab K
(@ShihabPLUR) reported
@ACTFibernet Poor customer service. Ticket#SR10366596116754 no proper info. Previous multiple tickets open like SR10366537672364 closed without actions. Twitter DM, Customer Service calls, online tickets have tired everything nothing works. Have been a loyal ACT customer for yrs
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Harry Singh
(@Si46789676) reported
@ACTFibernet @balamalladi37 VERY VERY VERY IRRITATE, DISGUSTING, UNPROFESSIONAL DEPT OF ACT FIBER BIG BIG GOOSEBUMPS Kavita Nath · Customer Service Manager at Atria Convergence Limited DOWNGRADE THE PLAN to 40 mbps ESCALATION AGAINST CX Show original message
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V Rengarajan
(@rengarengz) reported
@ACTFibernet I am hearing the same answer for past 8 days. Again another 2 days . Very poor restoration process compared to other service providers like Airtel Hathway or Jio. I have paid for 6 months plan and regretting now. So I assume you don’t care for restoring on time.
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G Dev
(@squidspeak) reported
@ACTFibernet For the first time since we are ACT customers, the monthly issue of Broadband downtime was fixed within 24 hours. Please ensure the infrastructure supports continuous uptime at least for 3 months. Thanks much for this quick support. Please keep this up!
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Siva Fundamentals
(@Sivafundamental) reported
@ACTFibernet Almost 1 week over.again you have send us the message for resolution: 18 December 2022. If you have so much concerned about customer then why can't you provide alternate internet connection for chennai customers with your expenses
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V Rengarajan
(@rengarengz) reported
@ACTFibernet I am hearing the same answer that it will take 48 hours for past 8 days.Very poor restoration process compared to other service providers like Airtel Hathway or Jio. I have paid for 6 months and regretting now. So I assume you don’t care for restoring it on time.
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Ashok Sridhar
(@ashokksridhar) reported
@ACTFibernet There is no resolution for the past 8 days. All I get is that "it will be resolved soon" and fake commitments from your team.