ACT outages and service status in Naugarh, Uttar Pradesh

Problems in the last 24 hours in Naugarh, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ManiAC (@HereIsMani13) reported 5 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  Akash (@akash_8a) reported 7 minutes ago

  @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

• 
  priyankamccall (@priyankamccall) reported 7 minutes ago

  @ACTFibernet I've been trying to reach out for a router upgrade and I'm not getting any call back from your customer support. Pls help here.

• 
  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 13 minutes ago

  @ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.

• 
  Ganda Maximoff (@GaandaVision) reported 13 minutes ago

  @BlueHawks110 @IndianGems_ @ACTFibernet ye bkl ka internet band hi sahi tha. At least he won’t **** all over the internet.

• 
  MR KAATS (@mr_kaats) reported 15 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet

• 
  priyankamccall (@priyankamccall) reported 15 minutes ago

  @ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567

• 
  Pranay. (@_Xraptor_) reported 20 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  Ramarko Sengupta (@ramarkosg) reported 22 minutes ago

  @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right

• 
  prasant sharma (@prashantvats_px) reported 22 minutes ago

  @ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.