ACT outages and service status in Naugarh, Uttar Pradesh

Problems in the last 24 hours in Naugarh, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik (@KarthikeyanS01) reported 49 seconds ago

  @ACTFibernet from being used to one of the best to becoming one of the worst is commendable team ACT Fibernet. You are losing valuable customers. Thanks to the ignorance of your customer care team (one Mr. Dinesh is excellent in being rude and unprofessional). Keep it up 👏🏻

• 
  Sharath (@thisissharath) reported 3 minutes ago

  @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

• 
  Arpan Dixit (@ArpanDixit_47) reported 8 minutes ago

  @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

• 
  Viyaki (@viyaki_s) reported 13 minutes ago

  @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 16 minutes ago

  Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds

• 
  Sriram Sridharan (@z1000i4) reported 17 minutes ago

  @ACTFibernet What is the precise timeline of resolution? Why is there no communication from your side about what the actual issue is and when it'll be fixed? I am just tired of seeing the irrelevant ETR times on your app which haven't been adhered to 6 separate times in the past 3 days.

• 
  GS Viswanathan (@gs_viswanathan) reported 20 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Prashant Kumar (@Prashan39394527) reported 20 minutes ago

  @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 21 minutes ago

  @ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.

• 
  Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported 26 minutes ago

  @ACTFibernet @ACTFibernetHYD I made temporary arrangement here to avoid danger. but we need permanent fix.