ACT outages and service status in Naugarh, Uttar Pradesh

Problems in the last 24 hours in Naugarh, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Singh (@sanjayrathore36) reported 7 minutes ago

  @ACTFibernet @MMH12169799 Worst services in Lucknow .

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 10 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Charan Chinthapalli (@CH24393) reported 11 minutes ago

  @ACTFibernet It's literally come to a point where my current plan has ended and I wanted to shift to a mesh plan and I need to wait for the router delivery before I can pay. They will not even take money in the app, and now I've got no internet service.

• 
  aniruddha date (@_AniruddhaDate_) reported 17 minutes ago

  For anyone else reading this please look for the reputation and track record of the provider before committing. We should have read the Reddit and X reviews. But that is on us. Nothing against ACTFibernet, hope they do better in the future. #bad

• 
  SHASHWAT KUMAR (@shashwat__kumar) reported 19 minutes ago

  @ACTFibernet @FiberAct @ACT_Issues Not getting Internet and can’t even raise a ticket as getting below errors in your chatbot Sorry, we are facing a technical issue. Please try again later. Your account/mobile number was invalid Account No 102723143185

• 
  karthik alagan (@karthikalagan) reported 22 minutes ago

  The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 22 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  Pranay. (@_Xraptor_) reported 22 minutes ago

  Tired and frustrated. Raised a complaint for internet issue in the morning and still haven't got any updates in 24 hrs. Customer care just gives same robotic answers. If my issue is not resolved at earliest, will drop the connection. Ticket Id - SR11081392898124 @ACTFibernet

• 
  mamidimanikant (@mamidi09) reported 25 minutes ago

  Disappointed with @ACTFibernet service today. Technician was unqualified and spoke very rudely. Requesting an experienced technician to resolve Ticket

• 
  Ramjee Madina (@ramjee_rm) reported 26 minutes ago

  @ACTFibernet Irs been morethan a week now. Still there is no resolution. It seems you only give the resolution for public grievances. Let me open another grievance.