ACT outages and service status in Naugarh, Uttar Pradesh

Problems in the last 24 hours in Naugarh, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aman Kumar (@locate_aman) reported 11 minutes ago

  @ACTFibernet My issue is still not resolved. Have some shame.

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 11 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Manisha Sharma (@ManiManisha) reported 12 minutes ago

  @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

• 
  tanuj raj (@tanujrraj) reported 13 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Sam (@samprettybasic) reported 13 minutes ago

  Should I file a police complaint @ACTFibernet? The noise is too loud and coming even after closing all the windows

• 
  nobody (@yudish_dsy) reported 17 minutes ago

  @ACTFibernet @ACTFibernet the issue persists. Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  Canute Angelo (@08aca24) reported 19 minutes ago

  @ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 19 minutes ago

  @ACTFibernet Please see I have posted before 2 days and 5 days with the same issue. when it starts raining late at night, the Internet stops working. Pitty on the services you are providing

• 
  Sailesh Damani (@sailesh_damani) reported 20 minutes ago

  @ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working

• 
  Trivikram Cheedella (@3vikram18) reported 21 minutes ago

  Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD