ACT outages and service status in Naugarh, Uttar Pradesh

Problems in the last 24 hours in Naugarh, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Naugarh, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tea Kada Raja (@Vaathiyaar_Offl) reported 6 minutes ago

  @ACTFibernet I have never seen a more pathetic network than this; customers should switch immediately—it is in your best interest.

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  Bhujanga Rao (@bhujangarao0292) reported 6 minutes ago

  @ACTFibernet @VJ_Naidu040 Same here , worst services at Kukatpally Vasanth Nagar. They are giving excuses. I want to see England vs India match

• 
  sanjay bajaj (@iiirdi) reported 6 minutes ago

  @Airtel_Presence @JioCare @ACTFibernet In case of internet down how much time it takes you to restore services let me know as need to take a call on good service provider #CustomerSupport #CustomerExperience

• 
  Debottirno Chowdhury (@SubimolSen) reported 6 minutes ago

  @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

• 
  Dheeraj (@dheeraj_aluju) reported 9 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Abhishek Bhargav (@abhibhargav) reported 13 minutes ago

  @ACTFibernet Ticket ID: SR11081248564704 Pending since 1 week.. Please resolve at the earliest.. It is difficult to connect to the customer care.. Kindly resolve..

• 
  OHIO.TELUGU (@abjith_means) reported 15 minutes ago

  Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

• 
  Patrick.Bateman (@redblue2504) reported 20 minutes ago

  @ACTFibernet Hi @ACTFibernet I've sent my registered mobile number via Direct Message. Kindly check and help with the installation. Also, please ensure the installation engineer visits after 7:00 PM tomorrow, as I won't be available before then. Thank you.

• 
  aalap (@aalaprag) reported 20 minutes ago

  @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

• 
  Ramarko Sengupta (@ramarkosg) reported 20 minutes ago

  @ACTFibernet The whole day has gone by and the assigned service engineer won't even pick up his phone or respond to messages. What is one supposed to do? If you can't provide basic services then might as well shift to another provider, right