ACT outages and service status in Nashik, Maharashtra

Problems in the last 24 hours in Nashik, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nashik, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 5 minutes ago

  2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet

• 
  pramodhvittal (@pramodhvittal) reported 7 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Uday (@uday9885) reported 8 minutes ago

  @ACTFibernet whats the use of ETR its been 2 days but non from your team has come to site to rectify issue with junction box if your team is so lazy to come to site and fix issue kindly refund my one subscription fee which I paid just 1 day before the issue arise kindly give ETA

• 
  Manish Kumar (@Jadeja_manish25) reported 10 minutes ago

  @ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi

• 
  Saran Kumar (@sarankumars) reported 12 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 13 minutes ago

  I request you to change allot for a change of router for my connection. Im not satisfied with the speeds of 150mbps when im paying 1400rs for 350mbps. this is absolutely waffling to advice me to change the plan to 6months when i requested. Kindly help with the change @ACTFibernet

• 
  Pulcher (@pulcharr) reported 13 minutes ago

  @ACTFibernet Never mind. Today I booked another ISP. Moving away from your pathetic service forever

• 
  Mohammad Qabir (@pnkthealien) reported 14 minutes ago

  @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

• 
  Karthik (@KarthikeyanS01) reported 20 minutes ago

  @ACTFibernet Sent a DM and shared the account number. Sent an email too but no response. Worst service…

• 
  just being honest (@beingmejst) reported 22 minutes ago

  @ACTFibernet Just got internet back. Issue resolved. TY