ACT outages and service status in Nashik, Maharashtra

Problems in the last 24 hours in Nashik, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nashik, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 5 minutes ago

  @ACTFibernet there is no prior notice that the network will be down or anything even if they get a notice from the municipality that they are cutting down the tree which could cause network outages Is it that hard to just notify us?

• 
  Chandan kesarkar (@Chand_LvNvrDies) reported 5 minutes ago

  @ACTFibernet I hve raised a ticket for slow internet bt post that there has been no internet since 12+ hours now. I dnt know what understanding or troubleshootng is being done by disabling the internet as I'm constantly getting no internet so far Hope u understnd criticality

• 
  SRKriz (@srkriz26) reported 10 minutes ago

  @ACTFibernet @FiberAct How do I talk to agents on Help? I get only automated responses and i responses? @AshwiniVaishnaw Ji there shud be an option for all contact centers to allow customers to chat with humans. Even after paying money, we are forced for this #bullshit

• 
  Viraansh (@ViraanshB) reported 11 minutes ago

  @gayatri008_16 @ACTFibernet Broadband is not as your mobile network Some times if any lines disconnected it takes time to fix Always it can't be fixed in 1 hour or 2

• 
  ನಿನಾದ | निनाद | Ninaada (@ninaada) reported 12 minutes ago

  @ACTFibernet internet is down since yesterday evening. I have raised ticket SR10279744980184 yesterday itself, but no response or anything yet.

• 
  Ashish Joshi (@ashishjoshilko) reported 14 minutes ago

  @ACTFibernet Very disappointed by the service standard, would request to get my connection closed , will switch to better alternative

• 
  Bikash Rana (@BikashRana101) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD Don’t tell me that the neighbour switched off the Internet. Have some Shame. Such a pathetic service

• 
  WalterWhy (@Borington214993) reported 19 minutes ago

  New connection installed ~40 mins ago (SR10179746960724) and internet already down. Billing started in the evening due to late install, so losing a full day's service. Request urgent resolution or *credit for the downtime*. Please check and update ASAP."@ACTFibernet

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 23 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Vivek (@Vivek9433554001) reported 24 minutes ago

  @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).