ACT outages and service status in Melur, Tamil Nadu

Problems in the last 24 hours in Melur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UtdBake21 (@quietsignalhz) reported 22 seconds ago

  @ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent

• 
  Maheshwaran R (@MahezwaranR) reported 5 minutes ago

  @ACTFibernet Original amt of 290 rupees when I called the help desk of your team. Very worst behaviour by your team and I need a solution immediately for this issue.

• 
  Akash (@akash_8a) reported 6 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

• 
  MR KAATS (@mr_kaats) reported 8 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet

• 
  Deltaowlfx (@deltawolfx) reported 12 minutes ago

  @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

• 
  srikanth rompally (@srikanthro38805) reported 12 minutes ago

  Worest service @ACTFibernet

• 
  MR KAATS (@mr_kaats) reported 13 minutes ago

  The audacity of your representative to call and ask if they can keep a junction box at my premises while I'm trying to surrender the connection because you haven't restored my service for 3 days. Priorities couldn't be more misplaced. @ACTFibernet

• 
  orangesodashawty (@lawnamiiiii) reported 13 minutes ago

  @ACTFibernet why ******** is your dumbass internet not working again? actual dogshit service, scam *** company. switching to airtel asap

• 
  aalap (@aalaprag) reported 13 minutes ago

  @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

• 
  SS (@Sunshine_Soniya) reported 16 minutes ago

  @ACTFibernet Your services are really frustrating now. In the past three days almost 3-4 times Internet has stopped working. Your operator come and fix then it’s gone again. Today I raised a ticket around 12:30 pm and at 7:12 pm I am told they will see the issue etc….