ACT outages and service status in Melur, Tamil Nadu

Problems in the last 24 hours in Melur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant Kumar (@Prashan39394527) reported 6 minutes ago

  @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

• 
  GS Viswanathan (@gs_viswanathan) reported 8 minutes ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Hanu Rao (@HanuRaoG) reported 9 minutes ago

  @ACTFibernet Ticket no: SR10681098288604. Internet is not working from morning, Could you please assign this ticket to someone. No response from support team when I called them.

• 
  @FactFighter_ (@MylifeMyrule851) reported 10 minutes ago

  @ACTFibernet strongly disappointed with this act fiber. Raised shifting request 30 days ago ticket hs closed without fixing the issue and trying to reach out multiple times but no technicians available. I really don't know how the network is handling by them. #donotrecommend

• 
  Arun Shankar (@ArunShanka17393) reported 12 minutes ago

  Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet

• 
  Harshit Bhadoria (@harshit_2816) reported 16 minutes ago

  I’m facing repeated internet outages with ACT Fibernet. Despite charging a premium, the issue keeps recurring, especially on weekends. The only response I receive is an ETR, leaving me without internet for hours. Please investigate and resolve this permanently @ACTFibernet

• 
  Mahi (@jagdish_mahi) reported 17 minutes ago

  @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

• 
  just being honest (@beingmejst) reported 19 minutes ago

  @ACTFibernet Still no internet. Seriously, this issue has been going on since yesterday 5:30pm and still not resolved yet. I was told someone will contact me but again no contact from anyone from ACT not any new update if anyone is even working on the issue or not. Please fix this issue asap.

• 
  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 23 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 23 minutes ago

  @ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..