ACT outages and service status in Melur, Tamil Nadu
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- ACT generated 0 outage signals in the last 24 hours around Melur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Melur, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arijit Majumdar (@Aar_i) reportedIt takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia
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Kumar Srinivasan (@kumaranna) reported@ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride
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Esesve Digumarthi (@esesve) reported@ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet Network was not the issue! I did explain you clearly about the installation of cable. Are you even reading the support tickets
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veerarock (@tangelea) reported@ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet
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Gopal Iyengar (@gopiye) reported@ACTFibernet Agreed. You have a lot of patience in not attending to customer's problem.
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet no internet dunce 6 hours. Unable to contact you in your app. Register this complaint and do the needful. 9445125725
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet What is the latest resolution here?