ACT outages and service status in Melur, Tamil Nadu

Problems in the last 24 hours in Melur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 7 minutes ago

  @ACTFibernet I spoke to your customer care guys and explained the box already is there, I think there is a short due to lightning and you guys need to come to my house to actually physically fix it. There was supposed to be a visit today in the 1st half, but I have not heard anything yet

• 
  Eng Tan (@EngTan7) reported 9 minutes ago

  @ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.

• 
  Sanjay Sachdeva (@SanjaySachdeva_) reported 11 minutes ago

  @ACTFibernet Its been 15 days and still not able to Spotify subscription provided by you, please dont open and close the tickets, provide me the solution

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 11 minutes ago

  @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

• 
  Indian🇮🇳 (@helperindeed) reported 12 minutes ago

  @ACTFibernet SR10181798065394 ACT internet cut every month. Reason given: fiber cut by regional & line manager. This is not service, it’s negligence. Stop excuses, deliver reliability. Customers won’t tolerate repeated

• 
  Seetharaman (@Indiansheart) reported 12 minutes ago

  Total apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054

• 
  Apurba Sarangi (@ApurbaSarangi) reported 18 minutes ago

  @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD

• 
  SHUDHANSHU PANWAR (@Mrpanwar_) reported 19 minutes ago

  @ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason

• 
  yogesh sherman (@yogeshsherman) reported 20 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 23 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?