ACT outages and service status in Melur, Tamil Nadu

Problems in the last 24 hours in Melur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manish Sharma (@manntwts) reported 4 minutes ago

  @ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.

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  UPSC Mentor Piyush (@PiyushIASMentor) reported 4 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ ㅤ (@PyarSeMario) reported 7 minutes ago

  @RamKottapalli @ACTFibernet Ghanta, my internet is not working since two days and these clowns are just sleeping at work. Don’t trust these duckers

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 10 minutes ago

  @ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.

• 
  TBquickdropers (@bquickdrop36512) reported 10 minutes ago

  @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

• 
  Ayam Srivastava (@AyamSrivastava) reported 10 minutes ago

  @ACTFibernet Internet down since last night, no resolution yet, technician delaying visit. Look into it, service req : SR10280730898874.

• 
  ismail baumran (@ismailbinomer) reported 11 minutes ago

  @ACTFibernet No one contacted me and I still don’t have Internet the issue continued to 3rd day.

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  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 12 minutes ago

  @ACTFibernet My internet has been down and there has been no resolution. Ticket SR10180741534844 is still ongoing. The chat support team is not responding, and despite multiple requests, the assigned engineer has not called back. This level of service is unacceptable.

• 
  Sree (@Srinivasuluredi) reported 15 minutes ago

  @ACTFibernet ACT fibetnet app is also not working.

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 16 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?