ACT outages and service status in Melur, Tamil Nadu

Problems in the last 24 hours in Melur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Melur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pramodhvittal (@pramodhvittal) reported 8 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Saran Kumar (@sarankumars) reported 11 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  Ktwodee (@ktwodee) reported 11 minutes ago

  @ACTFibernet Is someone coming today to get the issue resolved ???

• 
  Prashanth Reddy (@Resilient437) reported 12 minutes ago

  @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

• 
  Karthik (@KarthikeyanS01) reported 13 minutes ago

  @ACTFibernet Please consider this email as an official request to cancel my connection. I do not want to pay anything as I have validity till 22nd July. Kindly cancel the connection and clear your routers. I do not want your services anymore.  Most unprofessional bunch of people.

• 
  Akshay Kumar Malipatil (@AkshayMali70819) reported 13 minutes ago

  Worst network @ACTFibernet worst service in Bangalore Vijayanagar

• 
  Karthik (@KarthikeyanS01) reported 19 minutes ago

  @ACTFibernet from being used to one of the best to becoming one of the worst is commendable team ACT Fibernet. You are losing valuable customers. Thanks to the ignorance of your customer care team (one Mr. Dinesh is excellent in being rude and unprofessional). Keep it up 👏🏻

• 
  ashish mishra (@talk2ashishm) reported 19 minutes ago

  @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

• 
  R (@airnoforce) reported 21 minutes ago

  @ACTFibernet @ACTFibernet please help..this is yet to be resolved

• 
  AM (@abhisar_mhptr) reported 22 minutes ago

  @ACTFibernet i have been trying to shift my connection since last week and have been a customer for so many years and yet pathetic custormer grievance . No ones responding for shifting since last 6 day