ACT outages and service status in Meerut, Uttar Pradesh

Problems in the last 24 hours in Meerut, Uttar Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Meerut, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Madhu_radhi (@radhi_madhu) reported 14 minutes ago

  @ACTFibernet Our internet not working for 4 days now. For 3 days we complained on WhatsApp newACT , we get msg that complaint registered. No action taken till now and today when we again tried to register a complaint the msg says no account exists with the mobile no. Bad

• 
  Hindustani Bharat (@HindustaniBhar4) reported 15 minutes ago

  @ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed

• 
  vegi.bharadwaj (@vegibharadwaj) reported 15 minutes ago

  @ACTFibernet I have been hearing the same thing since yesterday. Could you please escalate this issue asap

• 
  R G Shubham (@RGShubham2712) reported 17 minutes ago

  @ACTFibernet Well it has just been over a week now and my internet is down again. @ACTFibernet just let people know you are not worth it and let them explore other vendors. Such a pathetic service and then these engineers don't take your call on time. I will be discontinuing this month.

• 
  Santosh Kumar (@santoshone544) reported 20 minutes ago

  @ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??

• 
  ramesh tgo (@ramesh_tgo) reported 20 minutes ago

  @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 22 minutes ago

  @ACTFibernet Hi ACT I am your active customer since 2 year, now as we are out of station n nor we are using your services so we delayed the recharge, now we are back n want to recharge the plan but as per customer care team I need to pay 491 for activation of plan 1/3

• 
  shasha (@blackandwitty) reported 24 minutes ago

  @ACTFibernet Thank you for the response. However, the issue is still unresolved as the connection has not yet been installed despite payment being completed several days ago. I request a Full refund of the amount paid. Please avoid generic responses and provide a clear resolution update.

• 
  Amit (@Amitsrivastav79) reported 25 minutes ago

  @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

• 
  Vaishnavi Bhaskaran (@vaishbhaskaran) reported 26 minutes ago

  @ACTFibernet There will not be any more patience. A request for disconnection has been made, along with an application for new connection with another ISP. Since you folks are so inept and unable to deal with rain, suggest you service solely Rajasthan.