ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sanjay Debnath (@sanjaydebnath86) reported 45 seconds ago

  @ACTFibernet Again there is an internet issue. How can I do office work? The issue is almost every couple of days. Can we expect a permanent solution for our apartment?

• 
  Madhav Vasanth (@tisismadhav) reported 54 seconds ago

  @ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,

• 
  Sateesh G Chelikani (@equityTurtle) reported 3 minutes ago

  @JioCare had a pathetic experience on your toll free number. 3 calls in last 2 weeks and the issue is unresolved. After explaining your executive says connection to next level and the next level never picks up and call gets disconnected. Today after another similar experience wrote and email with all details. Hoping to see it gets resolved or have to part ways to @Airtel_Services or @ACTFibernet for your unethical practices and bad customer servcice.

• 
  Manish (@mbihani0710) reported 10 minutes ago

  @ACTFibernet you talk to me late night just to take money by giving false 200% promise of immediate wifi installation. Post that even you stop attending call. Is this the kind of support and promise at which u operate

• 
  Khushi Chauhan (@khushikibaat) reported 11 minutes ago

  @ACTFibernet is the worst seriously

• 
  🦅 (@KautilyaTweetz) reported 11 minutes ago

  Month lo 5-6 issues Until I force the technician nothing gets solved on raising the ticket. Day by day it's getting worse @ACTFibernet @ACTFibernetHYD

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 13 minutes ago

  SR11081098980454 refer, this has become habit, not resolving the issue on time and keep on changing etr without any reason, last time I requested disconnection and your representative convinced me that now this will never happen again, i requested into disconnect @ACTFibernet

• 
  Javid (@zaveedN) reported 21 minutes ago

  @ACTFibernet no internet from the past 48 hrs ? No resolution ? When is it going to be resolved? Ticket resolution time keeps changing and your customer service is worst than a robot answering questions.

• 
  Saroooooo🧡🫰🏼 (@Missamma_019) reported 22 minutes ago

  Hi @ACTFibernet, I recharged for a 1-year plan, but due to a cable issue from your end, my Wi-Fi was unavailable for nearly 3 months. Since the issue was on your side, kindly extend my plan by 3 months or provide appropriate compensation. Please look into this.

• 
  bazooka (@NihalTheElf) reported 26 minutes ago

  @ACTFibernet Internet has been down since Thursday 11 PM. It came back for only a few hours before failing again. My ticket was closed without fixing the issue. I reopened it, but nobody is responding. It's been over 24 hours I expect the promised compensation and permanent fix.