ACT outages and service status in Malappuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Malappuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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avijeet kumar (@avidno1) reported@ACTFibernet So you have not fixed the issue in like 30 hrs and want me to have patience. Have patience I will switch to another connection. #pathetic service
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Ananth vedantam (@AnanthVedantam) reported@ACTFibernet I need the reconnection ticket to be actioned. I have allowed your team to install the Ariel wiring installation set up on our property and was promised a free connection for our society’s CCTV security surveillance. Been 2 months now and no resolution.
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Suresh Abs (@abs_suresh) reportedHello @ACTFibernet @FiberAct Internet is not working for last 3 days and assigned engineer not picking the call, tried more then 50 times. Worst service. Ticket# - SR10380421311224
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Amit (@Amitsrivastav79) reported@ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA
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Jashwanth (@Jashwanthkc0207) reported@ACTFibernet My internet has been completely down since yesterday 3 PM. Raised a complaint but no resolution or proper update yet. Terrible experience. Account ID: 101775865204 / Ticket No: #SR10180379508324. Please look into this urgently. @ACTFibernet
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🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported@ACTFibernet More then 24 hr passed still internet not working SR11080460541844 No response from anyone , chatbot is the worst, no solution
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Chandramohan (@Chandramoha4) reported@ACTFibernet Pathetic customer service, after raising ticket to shift existing connection, ETA is already crossed, i have not received even a single call from ACT support. Ticket : SR10280371530654 If this is not getting resolved by today, im discontinuing all my ACT connection
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Anil Kumar Komari (@KomariAnilKumar) reportedWorst customer support by @ACTFibernet @ACTFibernetHYD. Don't do any plan change with routers they won't deliver it. It's been 13 days but not delivered.When ever I call customer care (escalation team also) they say within 24 hours it will delivered but that 24 hours never come
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Ashish Dhaniwala (@thenameashish) reported@ACTFibernet Still no response nor any call received from technician. Do you have any intention of resolving my issue or should i terminate my connection and shift to a different ISP?
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anand (@BeardBiceps) reported@ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet