ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prashant rai (@prashan98193688) reported 5 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct Team , Now once again after resuming the network yestrday today again the same error is being occuring again ..Its better to quit teh ACT now

• 
  niranjan (@niranjanks91) reported 6 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Maya Bharani (@bharani77492) reported 7 minutes ago

  @ACTFibernet Facing frequent disconnect in service, the real reason is issue with cable, don't know why the @ACTFibernet is not willing to replace the cable, if not possible to replace the cable refund the paid amount.Your Service request SR10381746959914 #CustomerSupport

• 
  sunil godithi (@sgodithi) reported 7 minutes ago

  @ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.

• 
  nobody (@yudish_dsy) reported 9 minutes ago

  @ACTFibernet SR10381745646584- Thanks for your support and service. I have raised a disconnection request. I hope in future you can ans your customers queries and give them an update about the issue, rather than ignoring the calls(mr.sivaguru sivalingam) and making them fools.

• 
  yogesh sherman (@yogeshsherman) reported 11 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 11 minutes ago

  @ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it

• 
  SHUDHANSHU PANWAR (@Mrpanwar_) reported 13 minutes ago

  @ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 14 minutes ago

  Today is the second day in a row with Internet down. Moved to act from Airtel as I was tired of their outages, it is the same with you. 2 days Internet goes down at 4 or 5 in the morning. Shame on you if you cannot provide service, today's ticket SR12381682223624 @ACTFibernet

• 
  Karthik (@KarthikeyanS01) reported 19 minutes ago

  @ACTFibernet What eligibility? It’s my money n u cudn’t the provide service but want to retain my money. Keep it. No return of router. Adjust it against my credit if you don’t refund. I will break the router on the road, capture a video and post it on social media showing ACT’s true colour