ACT outages and service status in Malappuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Malappuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Eshwar Arya🇮🇳 (@EshwarAyan786) reportedIt's so frustrating and taking customers for granted has become a new trend 👎. It has been more than 12 hours post raising the complaint and literally neither the update nor the resolution 🙏. It's totally not fair especially when ur WFH😢 @ACTFibernet @FiberAct
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Subhajit Saha (@RonSaha) reported@ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.
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1 Million+ (@audiwate) reported@ACTFibernet My work hrs is 9:00 to 17:00! Would you reimburse my one day loss of pay?? As you claim the service restoration to happen around 19:00 .. i request you to treat this on priority..
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Amit (@leosamit) reported@ACTFibernet The last time I had a similar problem 2 months back and it took you 6 hours to fix the problem
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Adarsh (@PuttiAdarsha) reported@ACTFibernet pathetic service, the area supervisor calls and fixed up an appointment for new router and has missed it 4 times. 4 times. I have been subscriber since 2018. you are not getting business from me from next month. Ac no. 102017708284
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Kavish Jadon (@kavishjadon) reported@ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.
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卐 TheFirstratedIndian 卐 🇮🇳 (@srikanth_me) reported@ACTFibernet such a horrible experience. Paid for a fire stick and waiting since 1 month. Neither customer care nor installation team are taking any action. Ticket SR10280243384397. Seriously one of the worst experiences. I will keep posting about the progress here.
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Lifeless Jerk (@JerkLifeless) reported@ACTFibernet It's been two days since the internet went down, and couple of times the ETR has been revised, it just hit the trust I have on ACT, I demand details on why there is a delay as it impacts my work , I see very poor quality service SR10380418918674
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srikanth (@srisunraam) reportedHi @ACTFibernet , @FiberAct This is regarding Ticket no: SR10380431252560. It's 5 days now The previous two tickets were not resolved but closed. Can you please resolve the issue?
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prasant sharma (@prashantvats_px) reported@ACTFibernet how much time do you need to resolve the complaint SR11080444474224 raised yesterday. You team is very slow as compare to other internet providers. Can you give me a timeline ?