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ACT outages and service status in Malappuram, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • niranjanks91
    niranjan (@niranjanks91) reported

    @ACTFibernet Screw your service. Are you gonna compensate me for the loss of payment I had to incur? Your executive confirmed to resolve it by 9 PM. My whole day went by! Zero commitment. Such a pathetic service!

  • deepvermadeep
    Deep Verma (@deepvermadeep) reported

    @ACTFibernet What’s the point of asking customers to send escalation emails if ur executives can’t access or read them? Paid for a 6-month renewal, still facing billing disputes, disconnection threats, & repeated requests to explain the same issue. Very poor customer experience.

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet At the earliest is the same response I've been receiving since May 29. The outage started on May 28,Why are customers being given inaccurate updates?Please stop sending generic responses and provide a truthful status big liars you are

  • narenn86
    NARENDRA (@narenn86) reported

    @ACTFibernet Your ETR says 1pm tomorrow. We have work to do online. Will you reimburse for the damages or extend our validity for 24 hrs + outage ? This is not acceptable. In Bangalore you need 1 full day to resolve issues.

  • Flowerlikeilla
    Nothing (@Flowerlikeilla) reported

    Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

  • sameermoh
    Mohammed Sameer (@sameermoh) reported

    @ACTFibernet SR10180483914514 is not resolved after the ETR time expires. We have subscribed for work and such disconnections are hampering our services. Please expedite the resolution.

  • ruchithakur03
    Ruchi Thakur (@ruchithakur03) reported

    @ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!

  • suRenDarRiad
    सुरेंदर रियाड 🆇 (@suRenDarRiad) reported

    @ACTFibernet I want to shift my WiFi, but I am being asked to pay ₹707. The new location is not far; I am just moving it across the road. Airtel Fiber is offering me the same thing for free. I don't want your WiFi anymore. Please come and take your device back. I can get a new @airtelindia connection for ₹1500 for 3 months. Very disappointed with this service.

  • Rajchanda77
    Rajarshi Chanda (@Rajchanda77) reported

    @ACTFibernet @FiberAct I have been following up for the last 4 days but no response from your team yet. If you can't provide a service, refund my money.

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACTFibernet One of the worst internet provider. 0 Customer Support (Automatic response daal dia soch lia customer service AI driven ho ***. Who is the founder of this company. I think he/she needs to learn how to run customer centric business. Or this is fraud company?