ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hanu Rao (@HanuRaoG) reported 3 minutes ago

  @ACTFibernet Ticket no: SR10681098288604. Internet is not working from morning, Could you please assign this ticket to someone. No response from support team when I called them.

• 
  The South Indian (@cBeyondObvious) reported 5 minutes ago

  @ACTFibernet I have messaged but no reply. @kapsology bhai, can you help please

• 
  FAIZAL KHAN (@FaizalK11111) reported 7 minutes ago

  @ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?

• 
  Sree Raja (@sreeaskanna) reported 8 minutes ago

  I’m only asking for a permanent solution. Why was an incompatible router installed? Why wasn’t it identified earlier despite repeated complaints? If this isn’t resolved, I’ll be forced to approach the consumer grievance forum. #ACTFibernet #CustomerService (3/3)

• 
  Sriram Sridharan (@z1000i4) reported 8 minutes ago

  @ACTFibernet What is the precise timeline of resolution? Why is there no communication from your side about what the actual issue is and when it'll be fixed? I am just tired of seeing the irrelevant ETR times on your app which haven't been adhered to 6 separate times in the past 3 days.

• 
  sai charan guntupalli (@_saicharan_) reported 10 minutes ago

  @Shivu2032 @ACTFibernet Same issue i requested for connection on July 3 after being promised installation within 24 hours. It's now July 13, and after multiple follow-ups, I still have neither a connection nor a refund despite requesting cancellation on July 7.Extremely poor service. @ACTFibernet

• 
  Balaji GOPALAN (@BalajiGopalanCH) reported 12 minutes ago

  @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  Lakhan (@LakhanINTS) reported 15 minutes ago

  @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.

• 
  Soham Chakradeo (@Soham_Chakradeo) reported 18 minutes ago

  Hey @ACTFibernet , pathetic service. Shifting requested July 10, today is 13th—zero updates, just IVR lies. But for a new line? Sales calls in 60s promising same-day setup! Disgusted by this greed. Switching to Airtel. Process my refund. A/C: 102767191991

• 
  arabinda panda (@arabinda5064) reported 19 minutes ago

  @ACTFibernet Worst service ever. I recently moved to TNGO Colony, Hyderabad, and from the very first day my connection has been unreliable. The service has been pathetic. Since yesterday, my internet has been completely down, and despite raising multiple complaints,