ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sMmruti ranjan nayak (@smrutin_2007) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD I have sent multiple emails to your team, but till now I am only receiving an automatic reply stating that I will get an update within 24 hours. However, my problem is still not being resolved and i am not receiving any proper response from your end

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 11 minutes ago

  @ACTFibernet Team HOW much time do you need to resolve this issue as since last 6 only tickets are going on created without any resolution @airtelindia I am lookin for internet connection in paldi, Ahmedabad please let me know your plan and process on priority basis

• 
  Uncle Sam 786 (@CbhSam30259) reported 11 minutes ago

  @ACTFibernet This is exactly the problem. Your public assurance said “all general calls”would stop immediately,yet the calls continued repeatedly even after this statement.The attached call logs in the dm are from AFTER your tweet. The contradiction is unacceptable has only added more stress

• 
  Anil Kumar Komari (@KomariAnilKumar) reported 18 minutes ago

  @ACTFibernet Sent the details check and tell me the status, but don't say will fix in 24hourse

• 
  360 Degree India (@ThrowawayAug25) reported 18 minutes ago

  Dear @ACTFibernet 24 hours to fix an internet outage in Bangalore, the so-called Silicon City, is embarrassing. Shouldn’t the SLA be 6 hours or 12 hours at the max. Honestly you should learn from BESCOM on resolution timelines.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 18 minutes ago

  Everyone Please disconnect your connection with @ACTFibernet. They never help. If you trust @ACTFibernet, you could lose your job. I went through this myself after I disconnected my connection.

• 
  Amit (@Amitsrivastav79) reported 18 minutes ago

  @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

• 
  lalatendu mishra (@lalamishra4) reported 20 minutes ago

  @ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769

• 
  Sanjit (@Sanjit91751386) reported 22 minutes ago

  @ACTFibernetHYD @ACTFibernet internet not working.. Help me with disconnection

• 
  pradeepkenny (@pradeepkenny) reported 22 minutes ago

  @ACTFibernet "I am following up on my formal complaint regarding the 'CHN AMZ STREAMING MESH POD' plan (ID: 103686970808). Despite fixing the speed, you have still not addressed the hardware mismatch. Providing Archer C5 routers instead of the advertised Mesh Pods is a misleading advertising