ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohammad Qabir (@pnkthealien) reported 2 minutes ago

  @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

• 
  Hello (@whataboutri) reported 4 minutes ago

  @ACTFibernet your service is getting pathetic day by day. 2 SRs have been raised. It's been almost 20 days and no action. SR10280493409969 SR10280493410023 Bangalore people if this post reached to you, avoid ACT.

• 
  Sairam Veera (@saiveera8) reported 5 minutes ago

  Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days no Refund pending yet. @jagograhakjago

• 
  R (@airnoforce) reported 5 minutes ago

  @ACTFibernet @ACTFibernet please help..this is yet to be resolved

• 
  ashish mishra (@talk2ashishm) reported 8 minutes ago

  @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 10 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  R (@airnoforce) reported 12 minutes ago

  @ACTFibernet Pretty disappointed in the customer service... Please do something @ACTFibernet

• 
  Manish Sharma (@manntwts) reported 13 minutes ago

  @ACTFibernet I have shared the Act account number privately Please check how many times i have raised the request and technicians are not able to fix it.

• 
  Nation1st (@UrsVz7) reported 15 minutes ago

  @ACTFibernet @forum_consumer kindly help me in this regard it has been more than 48hrs issue not resolved n no proper update and their executives don't have any contact of regional manager or any person.

• 
  Shivam Srivastava (@shivam3012) reported 18 minutes ago

  @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.