ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shuvam agarwal (@agarwal_shuvam) reported 4 minutes ago

  @ACTFibernet @ACTFibernetHYD @jagograhakjago I have opted for plan change with entertainment bundle option. It has not been activated yet. I was told a new router will be given for this new plan. It’s been more than 5 days and there is no option to contact customer service.

• 
  sadakathullah khan (@hypnoindian) reported 6 minutes ago

  @ACTFibernet Team, Is there an update. I am still awaiting a response so that I can act from my side regarding the misuse. Appreciate your help. I am still awaiting information

• 
  JSM.Nadhan👨‍💻🥸 (@JSMNadhan07) reported 6 minutes ago

  Worst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!

• 
  Salis (@salistrail) reported 7 minutes ago

  @ACTFibernet This installation is waiting for more than 24 hours. Who ******** going to address this ? Work Order WO102801560898

• 
  Uncle Sam 786 (@CbhSam30259) reported 19 minutes ago

  1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.

• 
  Aman Kumar 🇮🇳🌿 (@amankumar43r) reported 22 minutes ago

  @ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad

• 
  ritesh (@NaniPallemoni) reported 23 minutes ago

  @ACTFibernet how many complaints does it take for your team to do a basic removal job? This box has been hanging here for a long time despite multiple requests to your support team. Completely irresponsible service and zero follow-up. you should also be accountable for removing

• 
  Uncle Sam 786 (@CbhSam30259) reported 24 minutes ago

  1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.

• 
  The Next Gen Troller (@attrisumeet) reported 24 minutes ago

  @ACTFibernet three days in a row, internet stops working, speed is very slow. Technicinaoask not to raise tickets. And then I have to pay full monthly amounts even though the electricity for the box is provided by me. @jagograhakjago

• 
  Jagadeesh Gumpena (@Jagadeeshgum) reported 26 minutes ago

  Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.