ACT outages and service status in Malappuram, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Malappuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shrikanth Bharadwaj (@shrikanth607) reported@ACTFibernet Still no solution.. another ETR missed.
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet 9445125725 The internet connection was restored in the morning. But again there are issues now. I am raising a ticket here as the app is not working
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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Karthic Iyyappa (@KarthicIyyappa) reported@ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.
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Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported@ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet Technician called again telling me it’s not their responsibility to install the new cable. Should I go through this hassle if I have to just upgrade a plan? Terrible experience this is.
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sri vatsav (@SrivatsavGorthi) reported@ACTFibernet Network was not the issue! I did explain you clearly about the installation of cable. Are you even reading the support tickets
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Niharika B (@_aloopitika) reported@ACTFibernet And inform that supervisor is busy and will call me after 1 hour. Which of course never happened, no one ever calls back from ACT!
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priyankamccall (@priyankamccall) reported@ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567
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karthik alagan (@karthikalagan) reported@ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.