ACT outages and service status in Malappuram, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Malappuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at ACT
ACT is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Maheshwaran R (@MahezwaranR) reported@ACTFibernet , Such a pathetic customer care and there is no proper response from the team even after multiple attempts. Simply you are dragging the customer with wrong information and it's frustrating to see it. Cust #: 103730651584. Netflix been upgraded from my account with my
-
K (@Kritikaa014) reported@JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?
-
priyankamccall (@priyankamccall) reported@ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567
-
Kumar Srinivasan (@kumaranna) reported@ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride
-
prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
-
Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
-
rajath salian (@salian_rajath) reported@actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.
-
Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service
-
Kumar Srinivasan (@kumaranna) reported@ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving
-
Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.