ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayanth K (@JayanthKarri111) reported 1 minute ago

  Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

• 
  amit kumar gupta (@amitk71) reported 3 minutes ago

  @ACTFibernet Pathetic…..Technician’s come without proper equipment promise to be bak soon but never come bak. You guys can send numerous emails msgs to remind for renewal of ur pathetic serviced. My fault to have done the renewal. Cancel my subscription n refund the money. Chor company

• 
  Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported 12 minutes ago

  @ACTFibernet Team HOW much time do you need to resolve this issue as since last 6 only tickets are going on created without any resolution @airtelindia I am lookin for internet connection in paldi, Ahmedabad please let me know your plan and process on priority basis

• 
  Balaji (@Balaji_Ambs) reported 14 minutes ago

  @ACTFibernet it is simply not acceptable to wait for 24 hours to set right the broken connection in this age. You should be able to do it remote or atleast send some one to check if not immediately then within 1-2 hours. Raised last evening 7pm and still waiting

• 
  Abhishek Bansal (@abhibansal530) reported 14 minutes ago

  @ACTFibernet Either resolve by today or refund my money. I am fed up with your poor support

• 
  Seetharamaraju (@Sitharamaraju17) reported 17 minutes ago

  Wtf is this service you mf dumbaass @ACTFibernet

• 
  Ashu (@ash_muls) reported 19 minutes ago

  @ACTFibernet your services are intermittently going down throughout the day, causing disruption in work.. Pls check

• 
  B N Venkatesh (@nvenkateshb) reported 19 minutes ago

  @ACTFibernet SR10180382714534 My internet is down since 5 days, despite multiple follow ups and escalations no help from anyone support or technical team, no one reached out till now. How are supposed to work from home without internet? Is this how your support system work?

• 
  Abhishek Bansal (@abhibansal530) reported 22 minutes ago

  @ACTFibernet Your service is really pathetic. There has been no response on my ticket - technician visited and said he will fix it next week but stopped picking calls now. Refund my money, will use another provider 😡

• 
  Pranav K (@_pranavkrishna) reported 24 minutes ago

  Raised a broadband shifting request with ACT Broadband (SR10380427864365), but there has been no technician visit. Need the connection to be activated urgently today, else I will have to consider switching to another provider. @ACTFibernet Requesting immediate support