ACT outages and service status in Malappuram, Kerala

Problems in the last 24 hours in Malappuram, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramarao Dutta (@urchinni) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD It has been more than 3 days since our internet connection stopped working. Despite repeated followups all we receive are standard responses with no actual resolution. Not a single technician has visited, nor has anyone contacted us. SR10180458129024

• 
  jesse pinkman (@iyer_ravindra) reported 7 minutes ago

  @ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist

• 
  Basil Jose (@BasilJoze) reported 8 minutes ago

  @ACTFibernet very disappointed with the service constant issue with Internet please look into this ticket and upgrade your hardwares in the society. SR10280544709394. We have been raising multiple tickets for this and no effective resolution.

• 
  Abhilash Pillai (@AbhilashRPillai) reported 8 minutes ago

  @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

• 
  radz👩🏾‍🎨 (@radzsubbu) reported 9 minutes ago

  Hi @ACTFibernet what scam are you running where you keep calling me from 7 different numbers promising to come pick up the router but you're only taking my address and not getting the work done?? where is the safety guarantee? did not expect this kind of service

• 
  Abhishek Chawla (@abhi009official) reported 14 minutes ago

  @ACTFibernet raised a ticket for relocation of my service. Selected Saturday however the person hasn't come and is not replying to the message also.

• 
  Suresh (@IMSuresh_Dreams) reported 15 minutes ago

  @ACTFibernet just spoke to customer care, literally she don’t how to speak and when I asked about ETA for my Internet issue she has no answer just and poor service day by days it getting very bad, Internet is not working from yesterday

• 
  prdúmna (@nyup_188) reported 19 minutes ago

  Kindly help, @GoI_MeitY @SecretaryMEITY Sir this act fibernet in Bengaluru guy took our money and blocked our contact. His name is Arving Raj from @ACTFibernet He is a fraudster, took our booking and blocked our contact. Its been 3 days. ❌❌❌❌❌❌❌❌❌❌❌❌❌❌

• 
  PJ (@Prateek90621286) reported 19 minutes ago

  @ACTFibernet I had recently relocated, and your technician installed the router at the wrong place. There is no option to cancel my connection or get that guy back. It always shows it will charge me a 700 rupee fee all over again. Help!

• 
  Vineet Chhabra (@bruce_not_wayne) reported 20 minutes ago

  @ACTFibernet my ticket is closed again and again Ticket SR10280485792024 I want to cancel the connection, not sure why your team is closing this ticket Pathetic customer support you guys have