ACT outages and service status in Malappuram, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Malappuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Malappuram, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malappuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at ACT
ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
The Swarna (@ProtestforRight) reported@ACTFibernet I'm facing some issues with the Internet. I called customer care but no one is serious about this.
-
Fringe Element (@OfficeOfSA) reported@ACTFibernet @PMOIndia @AshwiniVaishnaw Absolutely ****** service. Can’t fix a wire in 24 hours!
-
Lakshminarayanan (@lucksmy) reported@ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.
-
Balagere Resident (@varthurcitizen1) reported@ACTFibernet @TRAI please note this violation of customer promise by @ACTFibernet where they haven't done the installation after taking full advance payment and harassing customer by not fulfilling their promise to install within 24 hours of the payment.
-
Sudharsan Ravikumar (@sudharsanrk) reported@ACTFibernet it’s been 2 days, my Internet connection is not working and customer care doesn’t even bother to attend call? What’s happening?
-
Balagere Resident (@varthurcitizen1) reported@ACTFibernet no installation happening for Account No : 102811160538 . Full payment made on 11th July and no resolution is being provided. Technician contact is also not provided. Please help expedite the request as need connect established by today.
-
Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.
-
Abhishek Kothari (@DatsAbk) reported@ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!
-
Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 11 July. My internet has been down for the last 4 days, and each day the resolution timeline is simply extended without any actual progress.
-
aravindan (@rparavind22) reported@ACTFibernet My internet has been down for 48+ hours. Complaint #SR10381119090274 is still unresolved. No response from the assigned executive, unprofessional customer support, and no accountability. Why should I pay for a service that's not being provided? Resolve this immediate