ACT outages and service status in Mahād, Maharashtra

Problems in the last 24 hours in Mahād, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mahād, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harsh N Patel (@HarshPatel5940) reported 2 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  Sanjay Singh (@sanjayrathore36) reported 4 minutes ago

  @ACTFibernet @PMOIndia @AshwiniVaishnaw Worst services in Lucknow .

• 
  Pradee (@Pradee72078039) reported 5 minutes ago

  @ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...

• 
  prasant sharma (@prashantvats_px) reported 6 minutes ago

  @ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G

• 
  🏴‍☠️Kaushik🏴‍☠️ (@peteragon) reported 7 minutes ago

  @ACTFibernet Ticket no: SR10381578339054 was created 7 hours, still work has not yet started, and I am suffering without any internet for past 7 hours! Please fix this asap!

• 
  Saran Kumar (@sarankumars) reported 7 minutes ago

  @ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.

• 
  karthik alagan (@karthikalagan) reported 9 minutes ago

  @ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.

• 
  KALPANA (@kmkalpana2000) reported 9 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  T.G. (@ldiotNo1) reported 10 minutes ago

  @ACTFibernet great. no interest in learning anything. sending me off is not going to solve your issues. good luck guys.

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 12 minutes ago

  @ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't