ACT outages and service status in Mahād, Maharashtra

Problems in the last 24 hours in Mahād, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Mahād, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 6 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Manish Sharma (@manntwts) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.

• 
  senthilkumar (@tsktsk123) reported 9 minutes ago

  @ACTFibernet I am not sure what's going on, frequently facing intermittent disconnection issues today internet is fully out. Will be issue be resolved today? Nowadays very frequent issue with ACT. Complaint no # SR10380722108054

• 
  Rithin Sanjay (@rithinsanjay15) reported 11 minutes ago

  My internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 16 minutes ago

  @ACTFibernet 4 days without internet. Complaint raised on 13 June SR10180711454564 No technician visit.Every day your customer support says,"It will be resolved soon." Hearing the same excuse for 4 days, it's hard to believe anything ACT says.Absolutely unacceptable service.

• 
  ismail baumran (@ismailbinomer) reported 16 minutes ago

  @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

• 
  Shivam Srivastava (@shivam3012) reported 20 minutes ago

  @ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap

• 
  Shivam Srivastava (@shivam3012) reported 22 minutes ago

  @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 22 minutes ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  Vignesh (@vignessshhhh) reported 26 minutes ago

  @ACTFibernet Refund got credited today. Been a ACT customer for the last 4 years, thanks for the services, Btw I had to make a disconnection request only because of delay and miscommunication caused by local ACT team for relocation of router within the building.