ACT outages and service status in Kolhāpur, Maharashtra

Problems in the last 24 hours in Kolhāpur, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolhāpur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SY (@Beard__7) reported 34 seconds ago

  @ACTFibernet Please do this ASAP because my work suffers due to this problem.

• 
  Ramu (@Ramu12463883) reported 4 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  Bibin Bharath (@R3N3g4d300) reported 4 minutes ago

  @ACTFibernet second day and no resolution yet.

• 
  KALPANA (@kmkalpana2000) reported 5 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  Pradee (@Pradee72078039) reported 6 minutes ago

  @ACTFibernet service down your junction box is in u vacated property internet not coming how will u compensate my 1 day y technical team said they are coming when if I dealy u charge if your services go down how will u compensate u text 100 times for payment but no service...

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 7 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  Siva Kumar (@sivagmca) reported 9 minutes ago

  @ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.

• 
  Arijit Majumdar (@Aar_i) reported 17 minutes ago

  @ACTFibernet The call centre based out of Blore, has no idea who the actual support staff is on ground. Total mismanagement of post sales service!

• 
  Arijit Majumdar (@Aar_i) reported 20 minutes ago

  It takes 50hrs to find out what the issue is, and even longer to rectify. @ACTFibernet your customer retention must be pathetic. Internet is an essential service, clearly @ACTFibernet thinks it is a joke. @officejmscindia

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 20 minutes ago

  @ACTFibernet The same issue with @ACTFibernet persisted multiple times & i shud be blamed for believing that they would change & make the things work quicker. Why they are taking customers for granted & simply updating ETR without doing anything in reality. #Patheticservice