ACT outages and service status in Kolhāpur, Maharashtra

Problems in the last 24 hours in Kolhāpur, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kolhāpur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rag Ani (@raga1921) reported 5 seconds ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

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  Kunal Vijay Kapoor (@KunalVijay40479) reported 3 minutes ago

  I wonder how irresponsible a brand like ACT Fiber could turn in AI Era. Wake up @ACTFibernet @ACTFibernetHYD All official channels emails bounce back although they list them on their official website. I pay for 500 mbps connection each month but get only 100 mbps speed as the internal wire which supports only 100 mbps speed never got changed on my new connection. Now when I complaint about speed issues the whole internet

• 
  HariTeja (@hariteja03) reported 5 minutes ago

  @ACTFibernet @ACTFibernet why invest on a service with bad support

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  Kerensa Sheen (@kerri_cp18) reported 10 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

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  Aakash kumar Puri (@aakashkumarpur1) reported 10 minutes ago

  @ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!

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  gopianands (@gopianands) reported 11 minutes ago

  @ACTFibernet Request act to teach how to handle the customer while on the call. Just, i reached to customer care. CSR put me on hold and disconnect the call.

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  Mridul Singh Rajawat (@mridul_rajawat) reported 12 minutes ago

  @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

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  kartik tanwar (@kartiktanw40482) reported 12 minutes ago

  @ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet

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  HAMZA EQUBAL (@EqubalHamza) reported 15 minutes ago

  @TheAyushSomani @ACTFibernet Very worst services no one can take responsibility for any i have sent 5 -6 emails and wrote on twitter nothing effect then.

• 
  Ayush Khandelwal (@ayushkhndelwal) reported 15 minutes ago

  Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago