ACT outages and service status in Kodaikānāl, Tamil Nadu

Problems in the last 24 hours in Kodaikānāl, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kodaikānāl, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinita Sharma (@Vinita_Sharma30) reported 10 seconds ago

  @ACTFibernet Your ACT Engineer, Lakshmi told me that I should receive the call from your department as there is a ticket pending for very long (more than 3 months) but I never got a call until I follow up. Your engineer Lakshmi is very rude and he lies a lot. He is a big lier.

• 
  Avinash jha (@Er_Avinashjha) reported 2 minutes ago

  @ACTFibernet Hi ACT Fibernet, this is an automated response and doesn’t help. My internet is still down and it’s already been quite some time. Please provide a clear update and ETA for resolution, or escalate this issue urgently.

• 
  Anurag (@anurag_abk) reported 3 minutes ago

  So, the @ACTFibernet people came and disconnected the hub but went back home without fixing it. I mean why to even remove it in the first place if not in the mood to do it? @ACTFibernet customer care know about the progress on tickets as much as my cook knows about Rocket Science

• 
  The Young Citizen (@theyoungcitizen) reported 3 minutes ago

  @ACTFibernet I have already raised a disconnection request for my connection. Service has been stopped, but I haven’t received any update on router pickup or refund (₹823.85 showing as balance). Kindly arrange pickup and share status of refund at the earliest A/C: 118769631190

• 
  thiru_09 (@ThiruppathiP18) reported 8 minutes ago

  @ACTFibernet There has been no internet connection at my location since April 29 afternoon 3 pm , and there is still no update on my complaint. Ticket ID: SR10280011060504 Location: Happy Valley Layout, Banashankari, Bangalore This is affecting work and daily activities.

• 
  Babu (@Babu245489411) reported 8 minutes ago

  @ACTFibernet Your service is a failure. 12+ hours of downtime, 0 real update, & your support is useless15 mins on hold just to hear scripted excuses about rain fiber cuts.There’s no rain here, and conn’ion a few km away are working fine. Stop the excuses and fix it. #PoorService

• 
  Pradeep Parakuth (@pradeepnairz) reported 11 minutes ago

  @ACTFibernet @ACTFibernet kindly cancel my subscription!

• 
  Supriyo Roy (@roysupriyo10) reported 11 minutes ago

  i don't know what is wrong with @ACTFibernet i have been waiting since 3 months for a refund of a 6m plan they have charged from me despite my relocation and closure of services i have also raised a complaint with @nch1915 and my grievance docket is also pending for 7 days

• 
  Pheonix (@tae_crew_) reported 12 minutes ago

  @ACTFibernet Get my wifi configured ASAP I WILL NOT PAY FOR THE WHOLE MONTH WHEN MY WIFI IS NOT WORKING

• 
  robinreddy (@robinreddy44) reported 17 minutes ago

  @ACTFibernet My service request SR10179910546804 hs bn pnding with no proper action.The assigned person Nikil is not taking any initiative r providng updates from 5 days. This delay is unacceptable. Please escalate a nd resolve this issue immediately. #ACTFibernet #PoorService