ACT outages and service status in Karwar, Karnataka

Problems in the last 24 hours in Karwar, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Karwar, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maybe Yoda (@yoda_maybe) reported 5 minutes ago

  @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

• 
  Vivek kumar (@Vivek_vikki9) reported 6 minutes ago

  @ACTFibernet How many times you reply the same thing?? Not even once an agent from your side called me. Such a worst experience ever. How can a customer be with patience for such long. Even today I called the customer care and they wanted me to wait 7 more days. Pathetic service provider

• 
  Rasmi dash (@Rasmirdash) reported 7 minutes ago

  @ACTFibernet I have raised multiple complaints over the past few weeks with zero progress. Providing a refurbished router has not resolved the underlying issue. I need an actual service intervention, not more scripted follow-up calls without action.

• 
  Kerensa Sheen (@kerri_cp18) reported 8 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠

• 
  Abdul Rehman Mohammed (@abdooo186) reported 9 minutes ago

  @ACTFibernet. Your sales team lied saying the router was "free" to get the installation. Now that Im asking for a formal letterhead to return the asset, your staff is shouting at me! Is this how you treat customers? Acknowledging return of asset is my right. Stop the harassment

• 
  Apoorv Gupta (@ApoorvGupta4) reported 10 minutes ago

  @ACTFibernet Have been tired now. Wifi not working last 2 days. Goes down every 15 days. Have to raise complaints again n again. No resolution being provided this time. May have to switch now after 5 years of good service. Account No:118570988140

• 
  Ajay Verma (@vajay09101988) reported 10 minutes ago

  @ACTFibernet ,@ACTFibernetHYD I need a solution to this as your tech team said if I am upgrading to 100 mbs with dual band router I will get connectivity but still I am having the same issues, take your router back I am not going to pay the bill.

• 
  Arun Bhola (@arunbhola1993) reported 11 minutes ago

  I am not receiving internet from the last 24 hours and engineer is not working, I have not received any call for resolution. I made a call at office, worker says it will be fixed but when don't know. This is ticket no SR1180093955874 @ACTFibernet pls resolve ASAP.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 13 minutes ago

  @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

• 
  HAMZA EQUBAL (@EqubalHamza) reported 16 minutes ago

  Very disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this