ACT outages and service status in Karwar, Karnataka

Problems in the last 24 hours in Karwar, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Karwar, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sahil (@being_sahil07) reported 8 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  ashwinu (@ash_winu) reported 11 minutes ago

  @ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action

• 
  aalap (@aalaprag) reported 13 minutes ago

  @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

• 
  𝔖𝔴𝔞𝔭𝔫𝔦𝔩 𝔖𝔥𝔲𝔨𝔩𝔞 स्वप्निल शुक्ला (@unique_swapnil) reported 14 minutes ago

  @ACTFibernet I paid ₹700 for relocating my ACT Fibernet connection, but the relocation is still pending. I've been waiting without any proper update, despite paying the relocation charges in advance. This level of service is unacceptable.

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 16 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  Arun Vicky (@arunvicky2) reported 16 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

• 
  Uday 😛 (@Saibrahmam5) reported 19 minutes ago

  @ACTFibernet Your customer support is incompetent, your service is unreliable, and your lack of accountability is unacceptable. Stop making false promises and start honoring your commitments.

• 
  ICICI BANK (@HRangachari) reported 20 minutes ago

  @ACTFibernet @ACTFibernetcares My ticket no SR10881409192254 has been completely ignored for over a week. No resolution no callback Worst service experience Account No 108015263321

• 
  Nicebro (@itzdamu) reported 21 minutes ago

  @ACTFibernet My service request number SR10381378872664. Internet is disconnected for more than 24 hours. No response from customer care. Act very poor service

• 
  karthik alagan (@karthikalagan) reported 25 minutes ago

  @ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.