ACT outages and service status in Karur, Tamil Nadu

Problems in the last 24 hours in Karur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Karur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BETTA FISH HYDERABAD (@FishBetta81598) reported 5 minutes ago

  Hey @ACTFibernet @ACTFibernetHYD @FiberAct I’ve lost 4 days of business waiting for an installation promised on Saturday. You took my payment but haven't delivered. No calls,no updates band now refusing an immediate refund. Is this how you treat new customers? ​Resolve this.

• 
  Pradeep Swaroop (@swarnajothips) reported 6 minutes ago

  @ACTFibernet SR10180282297951, SR10180178514135, SR10180136488710 All tickets close abruptly without any resolution. Kindly reopen tickets @DoT_India

• 
  Vishal S (@VishalS52110929) reported 7 minutes ago

  @ACTFibernet They resoved today connectivity issues. But as soon as power goes its getting disconnected, we have power backup, but looks like ACT network doesnt have. We tired opening complaints. Its very unprofessional.

• 
  ARUN (@tweets2arun) reported 11 minutes ago

  @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment

• 
  Sukumar (@sukumards) reported 12 minutes ago

  @ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.

• 
  Hindustani Bharat (@HindustaniBhar4) reported 13 minutes ago

  @ACTFibernet prospect ID 102803434394, it's been more than 24 hours of the payment for new installation but no one called and helped, contacted 6-7 times customer support but no resolution provided. Why do you promise same day installation? Disappointed

• 
  Pelane Baat (@pelanebaat) reported 21 minutes ago

  @ACTFibernet Net is once again down

• 
  Ashw@n!th (@AshwanthNarain) reported 22 minutes ago

  @ACTFibernet @ACTFibernetHYD @FibernetAct Retail Prospect Converted to Customer 108802674473; thudiyalur, coimbatore; was promised installation by noon may 15 ; could you please let me know the status

• 
  Mr.Pikachu (@MrReeDood) reported 24 minutes ago

  @ACTFibernet Internet down for 3 days. Your team asked me to either allow a junction box in my flat or disconnect the connection — this is after I already paid ₹3850 for 3 months. Either restore service or refund the amount. Connection ID: 103731600402

• 
  lalit singh bohra (@lalitbohra15) reported 28 minutes ago

  @ACTFibernet My internet has not been working for the last 2 days.Your TAT is 4 hours,but more than 48 hrs have passed and the issue is still unresolved. No one from your team has contacted me.This is not the first time last time it took 4 days.Very poor service.SR11080271471774