ACT outages and service status in Karur, Tamil Nadu

Problems in the last 24 hours in Karur, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Karur, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vinod Anand (@VINODHANAND) reported 3 minutes ago

  @ACTFibernet Don’t know if so much efforts are needed from a customer to start the refund process? It can always take 2 weeks, but i was informed the process was never imitated after me calling thrice. Makes me think some fraud sales person took my money.

• 
  Shilpa (@cyanramblings) reported 6 minutes ago

  i’m trying to reach your customer support and your chatbot or the IVR is useless @ACTFibernet i cannot find details of my new add-on connection, it’s still not reflecting on the app

• 
  Uday (@uday9885) reported 6 minutes ago

  @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

• 
  bharath goud (@bharathgoud2002) reported 9 minutes ago

  Hi @ACTFibernet I am facing issue with my internet connection from past 2 hours unable to raise the complaint from Act App or ACT web

• 
  saravanan s (@ssaravananmechg) reported 10 minutes ago

  @ACTFibernet I have raised disconnection request 2 times but your side not initiated any action.what you think about the customer? What ever you do on your wish?...@DoT_India @TRAI .least bothered about customer...

• 
  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 10 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

• 
  Vivek నాళ్ళ (@NallaVivek) reported 11 minutes ago

  SR closes again Every day new person calls and promises to call back after getting a resolution 2 months gone SRs silently gets closed without any resolution Made me pay extra for your fault @ACTFibernet

• 
  Saran Kumar (@sarankumars) reported 14 minutes ago

  @ACTFibernet internet is down since yesterday morning. Raised ticket yesterday, updated its resolved. But it didnt resolve. Now raised again SR10881027205844, ETR is tomorrow 7pm. So i need to bear 3 days without connection?!

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 16 minutes ago

  Never use the @ACTFibernet app to renew your subscription for a plan change. I asked renewed for a plan with lesser speed and paid amount showed y app but they failed to effect plan change and harassed me with a view to keep me on the old plan with higher subscription. Frauds

• 
  MANOJ K. GOYAL (@MANOJGOYAL_2019) reported 18 minutes ago

  @ACTFibernet #actfibernet Kind Attention: ACT Fibernet, Our internet connection has been down since this morning. We have already registered a complaint and contacted your customer care multiple times, but there has been no response or resolution. This prolonged service disruption is causing serious inconvenience. We request you to restore our internet connection immediately and resolve the issue without any further delay. If this matter is not addressed urgently, we will be left with no option but to escalate the issue and take appropriate action with the concerned regulatory authorities. Complaint Details: A service request has been raised with reference number SR10181017616324. Someone from our team will contact you soon.