ACT Outage Report in Kānchipuram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kānchipuram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Chetan Mehta
(@ChetsMehta) reported
@ACTFibernet You must publish the escalation contact numbers if cusyomers are having long pending issues. Always your CC executives will say that they will escalate the issue but nothing happens. Allow customers to escalate.
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Sunchit Lakhanpal
(@SLakhanpal17) reported
@ACTFibernet I was informed about the internet outage for three hours around 11 am today but I still can't access the internet using the ACT Broadband, been trying to get my issue resolved but there's been no response as such! Pathetic customer service. Remove your connection.
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Chetan Mehta
(@ChetsMehta) reported
@ACTFibernet though they claim leading ISP factually they are not. For each of the problem they requires 24 hours of time , regardless of how much loss customer suffers.
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Jimmy Chacko
(@JimmyChacko301) reported
@ACTFibernet I've raised it as a concern as the expected resolution time was yesterday (25/02/2021) at 20:00 and still no internet connectivity.
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Vaidhyanathan
(@svaidhya1979) reported
@ACTFibernet Disheartening service provider by u guys. This month alone my internet connection affected multiple times. Try to fix this problem permanently.
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deepesh jain
(@deepesh81794347) reported
@ACTFibernet User ID: 101439406740 Internet hasn't been working from past 3 days even after completing payment on time , tried reaching to customer care many times but didn't receive appreciable response, Hectic approach towards registering a complaint . Please resolve ASAP.
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vitus
(@vitusfrancis) reported
@ACTFibernet the owners of the house where the box resides have switched off power and no one else is ok with fitting the box ,your technician left without providing any alternative solution. This is how customer service should be handled #badcustomerservice
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Vijay Verghis
(@vj1901) reported
@ACTFibernet Pls get back asap this is a problem from yesterday
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Manoj
(@ManojLoner_) reported
Its been 1 day since given Complaint regarding internet Service Provider, Most Pathetic Service Please Shutdown Ur Services soon @ACTFibernet #ACTFIbernetMostPathetic
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RAMACHANDRAN M R
(@RamachandranMR) reported
@ACTFibernet each day your customer care officers give a different lie saying the issue will be resolved and disturb by parents at odd times with calls. Do you think they don’t have any other work than answering your unwanted calls ?