ACT Outage Report in Kānchipuram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kānchipuram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Total Blackout (15%)
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Wi-fi (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rajkumar M, IFS
(@rajkumar_ifs) reported
@ACTFibernet Atleast let your executives call and tell what’s going on! Now the ticket resolution time has been pushed to another 12 hours
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Rajkumar M, IFS
(@rajkumar_ifs) reported
@ACTFibernet this is not the kind of service we expect. Raised a ticket yesterday. Deadline crossed already. No calls or follow ups. Is this how your customer support works ?
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Again, facing the issue. I think this time I am going to pay the bill and have to discontinue the service.
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Yuvaraj
(@uva_sara) reported
@ACTFibernet has become extremely unreliable lately. My connection has been disrupted four times, and each time it took 2–3 days to restore service. Despite multiple follow-ups, the response wr poor. I'm very disappointed, as this is affecting my ability to wfh. #patheticservice
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saravanan
(@Saravana_23) reported
@ACTFibernet Your CRM Leo John from Chennai has stopped responding to messages or calls after making payment. Is this the service served by ACT? Why is that it becomes tough for you guys to respond after taking payment?
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Manik Gupta
(@manikmospido) reported
@ACTFibernet internet down for 7 days so far in July. Now I want to disconnect. I had already paid in advance till Oct. Service team saying we will disconnect but not refund. This after I have been a user of their services since last 8 years. Pathetic service in Dwarka, delhi
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bibhudutt mohapatro
(@bibhu049) reported
@ACTFibernet Only talks no actions . Resolution should be by 9pm as per ETA but that never mets . Earlier also multiple time raised ticket for no Internet when power is off . No resolution they simply close tickets. Seems like fraud company . Be aware
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Dinesh
(@dineshrtvt) reported
@ACTFibernet - are you really capable to handle internet issues? I see full of false commitments and never resolved issues within ETA. SR10376300340084 SR10376307584514 SR10376300190685
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Kishore Marodia
(@kishoremarodia) reported
@ACTFibernet your speeds have been going down, SLAs of 24 hours, no trouble shooting if an issue keeps repeating for a customer. Clearly shows you are getting complacent and are not bothered about every customer anymore.
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Yoyo96
(@Unknown_Alien_X) reported
Don't ever take the Act fibernet for the broadband services,since 4 days network has disconnected and the response from the team is also not satisfactory. I am most dependent on the Internet for my work ,kids are missing their cartoons and same as my parents @ACTFibernet