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ACT

ACT outages and service status in Kānchipuram, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kānchipuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rampal57
    HPJ (@rampal57) reported

    @ACTFibernet @FiberAct @ACT_Issues I had Actfibernet at home. Due to very poor services, I had to get it deactivated with effect from 06 June 26. My subscription is till Oct 26. Request refund balance amount for 4 months.

  • NileshP28391464
    Nilesh Patel (@NileshP28391464) reported

    @ACTFibernet If a cable gets cut somewhere, it takes at most an hour to fix it, yet you haven't been able to resolve the issue even after five days.

  • Invest__India
    P S 2.0 (@Invest__India) reported

    @ACTFibernet In last 5 days there was no internet for 3 days, worst ever service I want refund of my money as I can't trust the act fiber anymore.Service ID SR10180547722924

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported

    @ACTFibernet There is still no update its been more than 24 hours internet is not working. @ACTFibernet no one got back to me till now.

  • v_sprabu1586
    Sooriyaprabu Veerasamy (@v_sprabu1586) reported

    @ACTFibernet Thank you for your prompt reply. I am expecting a resolution right now as it's impacting my work, and please make sure that this does not happen again.

  • pratik_s12
    Pratik Soitkar (@pratik_s12) reported

    @ACTFibernet @ACTFibernetHYD Absolutely pathetic service from ACT Fibernet! Raised a plan change request on 30th May and even after 7 days, no technician has visited and my plan is still not updated. Zero accountability, zero customer support. Highly disappointed. Worst service.

  • NepalMadhireddy
    Nepal Madhireddy (@NepalMadhireddy) reported

    Dear @ACTFibernet @ACTFibernetHYD i live in the same community as Srini and its been 3 days…you are unable to fix a connection…and your customer support is terrible and till date nobody visited home not even a call on the status…how many days do you need to fix a connection?

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet Internet is not working since yesterday 10 PM. It’s going to be 12 hours and not sure when services will be restored? How to do work if this kind of service is provided from ACT. Can you let me know when i will be able to use it and do something?

  • rajender4reddy
    Rajenderreddy (@rajender4reddy) reported

    @ACTFibernet @ACTFibernetHYD Disconnected service. Refund not paid to bank last conversation balance transfer to another ACT account . Now suddenly sending dues email.Stop misleading customers. This is unacceptable and feels like deliberate confusion and harrassment