ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramu (@Ramu12463883) reported 7 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  Susheel Siddamshetty (@susheelshetty) reported 7 minutes ago

  @ACTFibernet No one has reached out to me. I'm tired of chasing your team for updates. This level of service is completely unacceptable...

• 
  Sandeep Reddy Patlolla (SR) (@Sandeep27177978) reported 12 minutes ago

  @ACTFibernet Why did I get the promise from your customer care executive saying installation will be done on same day or the next day

• 
  Mohammad suleman (@Mohammadsu19391) reported 14 minutes ago

  @ACTFibernetHYD @ACTFibernet @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Debottirno Chowdhury (@SubimolSen) reported 15 minutes ago

  @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?

• 
  N. Ramakrishnan (@nramki_Madras) reported 16 minutes ago

  .ACT, your customer service IVR is lousy. I have tried lodging a complaint about wifi at home and the recorded voice says it is working. Internet down for nearly four hours. No response yet. @ACTFibernet

• 
  Alagappan Subramania (@al250849) reported 18 minutes ago

  @ACTFibernet we have raised yesterday that internet is not working !! Daily you guys changing the eta !! This is not fair !! You guys should have faster track system . If some issue it should why that happened and which area ? Changing eta alone will not resolve the issue team :(

• 
  rajath salian (@salian_rajath) reported 18 minutes ago

  @actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.

• 
  OHIO.TELUGU (@abjith_means) reported 22 minutes ago

  Hi @ACTFibernet, it's been over 24 hours since I raised my complaint (SR10181375653824), and my internet is still not restored. I'm a new customer, and this is the second time in just one week that I'm facing the same issue. This is extremly disappointing.

• 
  UtdBake21 (@quietsignalhz) reported 25 minutes ago

  @ACTFibernet So as per the conversation I was informed that I will not get refund for 5 months of usage when I was clearly told by the agent in June that I will get refund if I cancel the connection before the completion of 6 months, depending on the number of days used. But now your agent