ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chirag S ♥ (@iChiirag) reported 7 minutes ago

  @ACTFibernet Service Request SR10280761318224. The appointed POC for my Residenxe society Mr Dharamraj is absolutely unprofessional. A lier who cant meet his own deadlines and then he blocks your numner when yoi trybto followup. Please guide me with serv termination process

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 9 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Kumar (@realimkumar) reported 11 minutes ago

  Disappointed with @ACTFibernetHYD @ACTFibernet @FiberAct. Customers are being charged late fees, reconnection charges, and sometimes even multiple invoices in the same month. What’s worse, charges are being levied for periods when the service was not used and even

• 
  kumaraswamy p (@Kumaraswamyp86) reported 12 minutes ago

  @ACTFibernet @ACTFibernet Thank you very much for all your support. I have received the refund, and my issue has been resolved successfully.

• 
  Marikanti Tarun (@MarikantiTarun) reported 15 minutes ago

  @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues

• 
  अभिन्न मिश्रा (@mishraabhinn) reported 16 minutes ago

  @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

• 
  tirthankar behera (@tirthankar_nitj) reported 17 minutes ago

  @ACTFibernet How will I check my ETR, my Internet is not working. Please resolve ASAP. @FiberAct

• 
  Nation1st (@UrsVz7) reported 18 minutes ago

  @ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.

• 
  karthik valluri (@vamsivallurik) reported 19 minutes ago

  @ACTFibernet I will await resolution on this. Thanks

• 
  yogesh sharma (@Yogesh_mr7) reported 20 minutes ago

  @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this