ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vunnadhi okate zindagi (@TelanganaitesTr) reported 3 minutes ago

  @ACTFibernet @ACTFibernetHYD pathetic connection and extremely poor customer service I have raised my ticket for internet connection issue and it’s been 36hrs no resolution yet and no one’s bothered to care about. Please avoid ACT fibernet. Ticket no: SR11580657156094

• 
  Nikhil Kumar (@nikhil91099) reported 3 minutes ago

  @ACTFibernet Hi ACT Team, thank you for the update. However, my internet has already been down for the last 4 days, causing significant inconvenience. I request that the validity of my plan be extended by double the downtime period once the issue is resolved. Please confirm the compensation.

• 
  Kash (@kash_viral) reported 5 minutes ago

  @ACTFibernet@ACTFibernetHYD when they don't wanna do anything, they'll just close the ticket, send the link for feedback and stop responding because they can give bad service and hike prices, they want to connect on call instead solving the issue from their end. #share #public

• 
  Nikhil Kumar (@nikhil91099) reported 7 minutes ago

  @ACTFibernet Internet has been down for the last 2 days. Complaint already registered but issue is still unresolved. Service Request: SR11080670038194 Kindly resolve this on priority and provide an update. The prolonged downtime is causing significant inconvenience.

• 
  Naruto (@mallik015) reported 10 minutes ago

  Dear ACT Fibernet,@ACTFibernet you charge extra fees and late penalties, but your internet is down frequently and customer support simply disconnects calls without resolving issues. Very disappointing service. #ACTFibernet Stop charging extra penalties as late fees

• 
  sourav purohit (@souravpurohit) reported 10 minutes ago

  Disconnecting @airtelindia fiber wifi for bad customer experience, @jio_fiber @ACTFibernet in KR puram area of Bangalore reach out to me ASAP

• 
  BVasuB (@BVasuB1) reported 13 minutes ago

  @ACTFibernet Overall service and the response from your team is pathetic.

• 
  MIOptions (@mi_options) reported 14 minutes ago

  @ACTFibernet hey guys last week three outages. I have got two separate lines from you both down. Today I can’t even open a support ticket even that system is down. How do you expect your customers to complain if you don’t accept tickets. This is next level operations.

• 
  Kannan (@saffronisgood) reported 17 minutes ago

  @ACTFibernet Tried contacting your customer service local office on mobile no provided on your website. No answer to calls or messages. On a working day,without access to Internet,it’s difficult. I expect an responsive answer.

• 
  Nishanth Mohan (@Nishant68614547) reported 18 minutes ago

  @ACTFibernet @DoT_India act connection not working again. Ticket raised no: SR10280675428474. Kindly check this as fast as possible