ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashish (@Humble_Monster) reported 10 minutes ago

  Dear @ACTFibernet, How can I be on a monthly AND an annual subscription at the same time? Why am I being forced to pay a monthly subscription when I already paid ₹18,000+ for an annual plan months ago? I even paid additional monthly charges despite already being on the annual plan. And now, over a disputed ₹354: Support → Nodal Officer → Appellate Authority Still no working Internet. Please investigate the billing discrepancy for as long as you need. But RESTORE MY INTERNET while you do it. I should not have to fight this hard for a service I have already paid for. #ACTFibernet #CustomerService #ACTFibernetBangalore

• 
  eva (@evabuilds) reported 10 minutes ago

  unfortunately I paid for 6 month plan😭 I hope big twt acc can repost/comment on this tagging @ACTFibernet , would help a lot tbh

• 
  Abhishek Gattin (@abhishekgattin) reported 11 minutes ago

  Hey @airtelindia / @ACTFibernet I have a JioFiber (@JioCare) connection which is not working due to relocation & none of their support channel is helping since last 18 days. I have paid upfront till Jan, 2027 to them. If you will cover that for me, I’ll switch right away. Deal?

• 
  Pavan (@pavanamar554) reported 11 minutes ago

  @ACTFibernet Why every month internet issue same area and what is area head is doing about it. You have to change anything do it. I am your customer since 10 years and Deepthisree nagar area especially I am facing lot of internet issue from act internet, previous areas it s not like this

• 
  Haiku (@riceofsushi) reported 11 minutes ago

  @ACTFibernet The issue is still not solved. How much longer will it take for you resolve the issue? Since our new connection, we have been having at least one issue every month. Why? We are seriously considering shifting to @airtelindia

• 
  Maya Bharani (@bharani77492) reported 13 minutes ago

  @ACTFibernet Facing frequent disconnect in service, the real reason is issue with cable, don't know why the @ACTFibernet is not willing to replace the cable, if not possible to replace the cable refund the paid amount.Your Service request SR10381746959914 #CustomerSupport

• 
  Mridul Modi 🔆 (@mridulmodii) reported 14 minutes ago

  @ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.

• 
  Abilash (@abilash5544) reported 20 minutes ago

  @ACTFibernet @ACT_Issues it has been 3 days since my net is working. SR10381659093274 this is my complaint number. Ppl coming and going but i am not getting any improvement in my net connectivity..

• 
  Janani (@njan85) reported 22 minutes ago

  @ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 26 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility