ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Killer whale (@killer_whale6) reported 7 minutes ago

  Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

• 
  Sanjay (@SanjaySampath7) reported 11 minutes ago

  @ACTFibernet Broadband connection down since yesterday. After raising complaint I received SMS saying it would be fixed by 9 PM but it was not resolved. This morning I received another SMS extending the ETA to 1 PM. Really disappointed and no communication from the engineer.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 11 minutes ago

  @ACTFibernet I can never trust the timeline given by you guys

• 
  Jupiter_Savior (@Jupiter_god_) reported 14 minutes ago

  If @ACTFibernet honestly reflects on the number of customer tickets raised across India, they would likely feel embarrassed themselves.

• 
  Sanjay Debnath (@sanjaydebnath86) reported 16 minutes ago

  @ACTFibernet Why there is no option available for 1 month recharge? Why do you want to trap customers for 3 months? Most of the time your broadband is having issues. And could see the prices also more as compared to other providers. There is a rise in price every 3-6 months

• 
  Priyam Pradhan (@PradhanPri64928) reported 18 minutes ago

  @ACTFibernet @ACTFibernet the tickets are closed without providing any resolution. Resolve this issue by today or else this is going to be escalated.

• 
  shreyas belavadi (@belavadi_7) reported 18 minutes ago

  This is completely unprofessional experience. The way I’ve been treated after payment is unacceptable, and I genuinely regret choosing @ACTFibernet .week later, I still have no proper connection, no update, and no accountability. This is not how customer service should work.

• 
  user636811 (@user21098) reported 18 minutes ago

  @ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 20 minutes ago

  It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 20 minutes ago

  @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager