ACT Outage Report in Kānchipuram, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vikram Pinto (@vpinto27) reported 7 minutes ago

  @ACTFibernet regular disconnection in Munnekolala area. Every time the reason is cable fault. I spoke to someone named Karthick just now. Giving excuses and reading the policy but no resolution. Where the hell is your customer focus? Will you tolerate non payment of bills?

• 
  G.R.KartHik (@i_am_karthik26) reported 8 minutes ago

  @ACTFibernet Hey worst customer care...!🤦

• 
  Kanthala Raghu (@kanthalaraghu) reported 9 minutes ago

  @ACTFibernet I feel they intentionally do this so that more tickets are cut for them to receive good pay, they r not at all concerned about service or it’s impact on customers. SPEAK TO UR TECHNICIAN AND ARRANGE A CALL ASAP.

• 
  Vikram Pinto (@vpinto27) reported 13 minutes ago

  @ACTFibernet @ACTFibernet regular disconnection in Munnekolala area. Every time the reason is cable fault. I spoke to someone named Karthick just now. Giving excuses and reading the policy but no resolution. Where the hell is your customer focus? Will you tolerate non payment of bills?

• 
  ™ǝʞolqʎʞuɐʍS (@NraYanReDdY) reported 21 minutes ago

  @ACTFibernet Can you please provide one additional connection in a location that has 30+ connections within the villas. Can you check why a customer has to wait for more than 30+ days and still have no idea on when we might get the connection

• 
  kadari shravan (@kadarishravan) reported 21 minutes ago

  @ACTFibernet The correct factor affecting my speed is provision of low speed by @ACTFibernet service provider. Tested all means and confirmed the same. Always act fibernet cheats public in terms of speed. Don't know how govt tolerates such frauds

• 
  Naresh (@Naresh5913) reported 25 minutes ago

  Guys pls suggest me any other service providers other then this rubbish @ACTFibernet ..

• 
  SriVamshi Mannem (@MannemSrivamshi) reported 30 minutes ago

  @ACTFibernet I am a software professional and I do WFH.I have been using ACT for the past 3months. From yesterday 10 am my internet stopped.I did check my router and could see led blinking for the internet port.I have raised a complaint on app No: SR10165896419974. pls hlp

• 
  SaffronX (@Bhargav34254166) reported 30 minutes ago

  Hey @ACTFibernet I'm waiting to get an update on my ticket number SR10265902320456 to get resolved ASAP. Please help. The ETR provided is way beyond my work schedule. #CustomerService #CustomerExperience #customerengagement

• 
  Karan Sethi (@karansethi_ks) reported 32 minutes ago

  @ACTFibernet It’s not about that. It’s about your services being so poor. Ever 2nd day I have to complain about slow speed. I have to reset the modem at least 5 times a day. This is not what you expect when you pay so much money for something