ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shilpesh Shah (@Shilpesh1807) reported 6 seconds ago

  @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

• 
  Jinendra Kothari (@Jinukothari2) reported 22 seconds ago

  @ACTFibernet Why is my ticket SR10280504805054 showing closed on ACT Fibernet App? Such a pathetic service from you end. Never seen such horrible service from ACT Fibernet. My entire weekend is screwed because of you guys.

• 
  Thamizhan (@ImThamizha) reported 3 minutes ago

  SR10380451034251 @ACTFibernet Calls made to customer care gets disconnected, Refund not getting processed for 30 days, No links are sent to me but custome care says I dont not use the link.. No supervisor calls back!! So what's the solution now ?

• 
  Adarsh (@PuttiAdarsha) reported 4 minutes ago

  @ACTFibernet Honnesh, area manager called and assured me about the service. Fingers crossed going by your pathetic service standards

• 
  Ruchi Thakur (@ruchithakur03) reported 5 minutes ago

  @ACTFibernet Internet has not been working since Friday and there has been no resolution from your end. What bad service!

• 
  Diwahar Pandian (@DIWAHARPANDIAN) reported 7 minutes ago

  @ACTFibernet @ACTFibernet Let's be clear: My account is active till Oct 2026. ACT is failing to provide service unless I modify a rented house. Since ACT cannot route the connection independently, I am not seeking "technical resolution"I want a full pro-rata refund for the remaining months

• 
  Srinivas Konduru (@srinikonduru) reported 7 minutes ago

  Another disappointing experience with @ACTFibernet .This is the 3rd internet outage in the last 2 weeks, and each time it has taken nearly 2 days to resolve. For the current issue, I raised a complaint yesterday (2nd June). The resolution ETA was changed from today 9 AM–1 PM ➜ 7:30 PM–9 PM ➜ tomorrow 9 AM–1 PM. Meanwhile, my son's exam preparation is being disrupted and I'm unable to attend office calls while working from home. Customer support keeps repeating "port issue" but offers no meaningful assistance, accountability, or reliable timelines. Frequent outages, repeated delays, and poor communication are unacceptable for a service customers depend on for work and education. @ACTFibernet when will reliability and customer commitment become a priority? #ACTFibernet #CustomerExperience #InternetOutage

• 
  Tushar Agarwal (@TusharAgar4860) reported 9 minutes ago

  @ACTFibernet Second time in 3 days on a new connection. I shifted from airtel to avoid these issues but it's same with ACT What kind of poor connection is this. Please refund my money

• 
  Inayat ulla (@Inu_Minu) reported 9 minutes ago

  @ACTFibernet why is it that always I have to raise complain here. From morning no help. Ticket raised but no help

• 
  yashwant singh (@YashSsm) reported 13 minutes ago

  @ACTFibernet @TRAI , I have filed a complaint against Actfibernet I am also not seeing any progress on this docket number #9413046.