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ACT

ACT outages and service status in Kānchipuram, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kānchipuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • DatsAbk
    Abhishek Kothari (@DatsAbk) reported

    @ACTFibernet The internet is down again - third time in 3 days! The tickets are being closed without any compensation for the downtime or a proper resolution!

  • sambhadu
    శరత్ చంద్ర B+ బ్లడ్ గ్రూప్ 🇮🇳 (@sambhadu) reported

    @ACTFibernet My issue is not resolved

  • deepu67
    Pradeep Raj (@deepu67) reported

    @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

  • martiinwrites
    MJ (@martiinwrites) reported

    @ACTFibernet No. You misunderstood the request. Team is supposed to install new dedicated router and GX line. That is not happening. How activation will solve that issue ? This is the reason why you need to call and understand . Please call my mobile.

  • 1400MicroGrams
    Satadru Deb (@1400MicroGrams) reported

    @ACTFibernet @ACTFibernet I also have the call recordings of the very capable customer service executive ramyashree. Let me know if recording needs to be made public

  • ManyaAilawadi
    Manya Ailawadi (@ManyaAilawadi) reported

    @ACTFibernet Done. I better get a resolution! Or i am making sure every apartment changes their wifi network!!

  • harrythemod
    Harry (@harrythemod) reported

    why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

  • nithitsuki
    nithitsuki.com (@nithitsuki) reported

    @adityaharindar @ACTFibernet That's interesting, a different IP. Which state are you using ACT from? I think I'm in the fiber optic network of theirs

  • Yuvanames
    Yuvaraja (@Yuvanames) reported

    @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

  • 1400MicroGrams
    Satadru Deb (@1400MicroGrams) reported

    I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.