ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 4 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 10:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 4 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  ABHINAV KUMAR (@abhinavgrd) reported 4 minutes ago

  Hi @ACTFibernet The worst experience to get a connection from the internet, It"s been almost 5 days since I requested for reallocation but not one showed up for the installation to my new location. Worst customer support and no option to submit feedback also @ACT_Issues

• 
  tirthankar behera (@tirthankar_nitj) reported 8 minutes ago

  @ACTFibernet How will I check my ETR, my Internet is not working. Please resolve ASAP. @FiberAct

• 
  டி.அருள்செழியன் (@darulchezhian) reported 11 minutes ago

  @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet

• 
  ik (@doomerpills) reported 14 minutes ago

  @TRAI @jagograhakjago @ACTFibernet , ACT is a highly problematic snd unprofessional company, if I am not provided a satisfactory resolution soon then I would have no choice but to escalate this matter and take legal action

• 
  Avinash Shishoo (@laidback1954) reported 15 minutes ago

  @ACTFibernet As an existing customer, trying to get in touch with you for some issue. Can you revert please ?

• 
  CHAITHANYA KUMAR (@chaithu1911) reported 16 minutes ago

  @ACTFibernet It is still not resolved. I am very frustrated with your service. Please process the refund. I don't want want to continue with ACT any further.

• 
  manish dagar (@manishd19654828) reported 16 minutes ago

  @shivamg0902 @ACTFibernet @FiberAct I agree with you dear, most useless service.

• 
  Nilesh Patel (@NileshP28391464) reported 18 minutes ago

  @ACTFibernet Why did you send a message saying the problem was resolved when it actually wasn't?