ACT outages and service status in Kānchipuram, Tamil Nadu
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kānchipuram, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kānchipuram, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Arijit Majumdar (@Aar_i) reported@ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!
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Pj (@Prakashjiven) reportedI have been facing issues frequently with @ACTFibernet and the service is very poor in recebt times #timetoexploreotherserviceproviders
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SY (@Beard__7) reported@ACTFibernet Please do this ASAP because my work suffers due to this problem.
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.
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Lak (@LakshmanSamala) reported@ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too
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Harsh N Patel (@HarshPatel5940) reported@ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back
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T.G. (@ldiotNo1) reported@ACTFibernet great. no interest in learning anything. sending me off is not going to solve your issues. good luck guys.
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K (@Kritikaa014) reported@JioCare useless service from @jio_fiber ..no internet, no supervisor escalation. @ACTFibernet do you guys provide better service than this ?
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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karthik alagan (@karthikalagan) reported@ACTFibernet What is unacceptable is the attitude and treatment of the customer when that failure occurs. @ACTFibernet — I expect a proper explanation, immediate resolution and accountability for the way this complaint has been handled.