ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Venkat (@venki6047) reported 6 minutes ago

  @ACTFibernet is a pure scam, continues to disappoint with frequent service disruptions and poor support. Tickets get auto‑closed, callbacks never happen, and even basic service quality isn’t maintained. Customers deserve better, would not recommend this provider. #worstservice

• 
  Dinesh (@dineshrtvt) reported 9 minutes ago

  @ACTFibernet @ACTFibernet you guys are not capable to handle issues raised by customers

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 9 minutes ago

  @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

• 
  Máhesh (@TweetToMahesh) reported 9 minutes ago

  I was looking for New connection.. where your customer representative is behaving as if we are nothing for them .. kindly give them training first how to talk with customer #ShameOnYou @ACTFibernet

• 
  Harsh N Patel (@HarshPatel5940) reported 12 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 13 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  Deltaowlfx (@deltawolfx) reported 19 minutes ago

  @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

• 
  Preeti Singh (@PreetiLata4) reported 19 minutes ago

  @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

• 
  karthik alagan (@karthikalagan) reported 19 minutes ago

  This is no longer just an internet outage. It is a serious question of service quality, customer care and accountability. @ACTFibernet — I am asking for: Immediate restoration of my service. Escalation of SR1108149816874 to a senior authority.

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 21 minutes ago

  @ACTFibernet It’s been more than 3weeks now and a week since I raised this issue on X. There is no resolution expect for the fact that the app now reflects the SR#. I appreciate your efforts on customer service. If not, I am happy to disconnect the service & move to another service provider