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ACT

ACT outages and service status in Kānchipuram, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kānchipuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • MBDTshiva
    Shiva T (@MBDTshiva) reported

    @karthiktweetzs @ACTFibernet Same issue 🫠

  • pranshul_singla
    Pranshul Singla (@pranshul_singla) reported

    @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657

  • hahmad71
    Haris (@hahmad71) reported

    @ACTFibernet i have already escalated but no use . Same response everytime that the technician will call. Zero help . I cannot even connect back to the technician ffs.

  • hahmad71
    Haris (@hahmad71) reported

    Hi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting

  • brahmmajoshi
    Sridhar Joshi (@brahmmajoshi) reported

    @ACTFibernet It is a torture to traverse your IVR and reach a human agent. And another torture repeating the entire story again and again. Please resolve my connection issue asap.

  • 003Prerana
    Prerana (@003Prerana) reported

    @ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When will my wifi be fixed?

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    @ACTFibernet Your fibre internet is still not working. Complaint raised this morning, but it’s now 5:45 PM and the issue remains unresolved. Case ID: SR10181682964544. Please resolve this urgently and provide an update. #ACTFibernet #InternetDown #CustomerService @ACTFibernetHYD

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

  • GLOVANS
    GLOVAN (@GLOVANS) reported

    @RevanTalks @ACTFibernet Hathaway for the past 6 years. Absolutely no issues. Whenever there is disruption in services, they make it a point to inform customers immediately with resolution time. Probably depends/varies on area to area.