ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported 3 minutes ago

  @ACTFibernet Seems you guys only had to turn the switch back on! The issue got resolved less than 5 mins after your response on x and via mail. Unfortunate that I had to wait 40+hours in the National capital for broadband to be restored. Messaged u my registered mobile no.. @TRAI

• 
  nobody (@yudish_dsy) reported 5 minutes ago

  @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different

• 
  Rachit Mishra (@rachitmishra5) reported 5 minutes ago

  @ACTFibernet 3 times in a week my internet has gone down. I'm amazed at what kind of service you're providing. You should be ashamed for looting people of their hard earned money by providing such abysmal quality of internet. Have some shame and kindly "act" if you have any ounce of accountability left in you. SR10281702819744

• 
  WhySoSerious (@daburkaatel) reported 10 minutes ago

  @ACTFibernet connection has not been working since last night and is affecting important work. Very bad service from ACT.

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 13 minutes ago

  Today is the second day in a row with Internet down. Moved to act from Airtel as I was tired of their outages, it is the same with you. 2 days Internet goes down at 4 or 5 in the morning. Shame on you if you cannot provide service, today's ticket SR12381682223624 @ACTFibernet

• 
  yogesh sherman (@yogeshsherman) reported 15 minutes ago

  @ACTFibernet they can't even provide an ETA for no internet issue. That's their service, if you go by airtel Or jio you will receive an ETA, never spend your hard earned money on their internet and their false promise

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  Shiva Prakash (@Shiva_Prakash_M) reported 20 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  𝙕𝙞𝙚 🐺 (@mZZieo) reported 22 minutes ago

  This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3

• 
  Janani (@njan85) reported 23 minutes ago

  @ACTFibernet When are you going to fix the issue that’s now running in third day with ETA revised by default for third time without any update. Just fooling customers by saying fastest broadband but doesn’t have the resources to fix issues. One of the worst service provider

• 
  Ishwar Achanta (@ishwarachanta) reported 28 minutes ago

  @ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!