ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GS Viswanathan (@gs_viswanathan) reported 1 minute ago

  @ACTFibernet since last three days my internet down raised ticket simply extending ticket and three time called back office after long que waiting 15 to 20 minutes no proper answer I am using act more than 13 years now forcing me to move another service provider

• 
  Cricketcircle (@Cricketcircle07) reported 3 minutes ago

  @ACTFibernet What kind of pathetic customer support is this? I am in Bangalore but still not getting ACT TV setup box or any support for tracking.

• 
  Sudharsan Ravikumar (@sudharsanrk) reported 3 minutes ago

  @ACTFibernet it’s been 2 days, my Internet connection is not working and customer care doesn’t even bother to attend call? What’s happening?

• 
  Anvesh Nelluri (@anveshnelluri9) reported 10 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

• 
  S_u_n_d_a_r (jeYa) (@jeyasundar244) reported 15 minutes ago

  Dear @ACTFibernet CEO, my internet has been down since last night. I raised a ticket this morning, and was assured it would be resolved by 4 to 7 PM today. Despite a follow-up call and multiple attempts, the issue persists for over 24 hours. Ticket id:SR11481054655294

• 
  Sriram Sridharan (@z1000i4) reported 15 minutes ago

  @ACTFibernet What is the precise timeline of resolution? Why is there no communication from your side about what the actual issue is and when it'll be fixed? I am just tired of seeing the irrelevant ETR times on your app which haven't been adhered to 6 separate times in the past 3 days.

• 
  ideamanii (@ideamanii) reported 16 minutes ago

  Switched my ACT Broadband plan from Advance Rental to Monthly Rental, and my promised 300 Mbps has dropped to just 90 Mbps. After 7 support calls, the issue is still unresolved—and calls keep getting disconnected mid-conversation. @ACTFibernet Please resolve this immediately.

• 
  Sriram Sridharan (@z1000i4) reported 18 minutes ago

  @ACTFibernet Please keep your template responses to yourself. I'm yet to receive even a single communication from your team explaining what's happening or why it's taking so long. Take this as a warning, if I don't get a resolution by today, I'll file a case in E-Daakhil right away.

• 
  tensorCore (@saicharantweet) reported 22 minutes ago

  please resolve my issue SR10181085124474 . waiting from morning @ACTFibernet

• 
  Racing Veteran (@RacingVeteran01) reported 23 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready