ACT Outage Report in Kānchipuram, Kancheepuram, State of Tamil Nādu

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Problems in the last 24 hours in Kānchipuram, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

January 12: Problems at ACT

ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Addy (@addy_7) reported a minute ago

  What's happening @ACTFibernet Internet is down since yesterday afternoon. Can't rely on service this way. #Actfibernet

• A Muhil (@a_muhil) reported a minute ago

  @ACTFibernet my connection has been dead for more than 36hrs and I still don't even have an ETA on when it'll be fixed or signs that you've even acknowledged the issue. I've made two calls to customer support and there's no assurance from you. Do I have to throw a hissy fit 1/2

• pearlraj (@pearlraj_) reported 8 minutes ago

  @ACTFibernet what an awful customer service. When my call was transferred to concerned department. They just hung up my call for no reason. This happened 4 times in 30 mins. Stop harassing your customers!! Why would you treat your customers like this??

• Deepak Menon (@mendeepak) reported 8 minutes ago from Bengaluru, State of Karnataka

  @ACTFibernet your system is down again , 2nd time this week

• Spurty (@SpurtyRao) reported 10 minutes ago

  @ACTFibernet The ETR was for 8 PM. Issue remains unresolved. Yet to hear from you. What's the escalation procedure?

• Himanshu (@Himansh33308295) reported 12 minutes ago

  @ACTFibernet SR11065105292054. Complaint number no solution i need my money back otherwise i will do FIR against act company and will do complaint in consumer court

• Sainand (@ImSainand) reported 15 minutes ago

  @ACTFibernet Pathetic service and none of your team members try to contact to resolve the issue. I have raised multiple tickets from 10th June and still no one has contacted me. My SR numbers are - SR10165119879051 SR10165115956989 SR10165067598977

• S (@S66547605S) reported 17 minutes ago

  @ACTFibernet I sent you all details. Got two reminders to pay up for the next 6 months, today the last day - or will be disconnected. This is terrible customer service from you guys. I am NOT paying up for 6 months and want to switch to monthly payment plan. Please make this happen today.

• Mohammed Zakir Ali (@alizakir7283) reported 17 minutes ago

  @ACTFibernet Please arrange to send the technician to my premises to solved the issue as net is not working i am working from my relative's home as my parents not aware how to do if you people assisting they cant manage kindly arrange a technician please.

• Manpreet Singh (@msangotra7) reported 17 minutes ago

  @ACTFibernet I have never seen such pathetic service. I have opened a case where I requested to opt for monthly plan, but still it is showing half yearly. Ticket number: SR11065109307673