ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Haiku (@riceofsushi) reported 43 seconds ago

  @ACTFibernet Give us an ETA. It’s not like we are in Tier 2 or 3 city. We are in Bangalore and the lack of urgency is appaling. With service like this, I am not sure how you keep up with NPS and CSAT scores. If the connection is not up and running by tomorrow, we want a refund

• 
  Sourabh Sharma (@Sharmasourabh1) reported 2 minutes ago

  @ACTFibernet @ACTFibernet only ETA you are increasing but I am.not getting any call, even no one is here at site where the actual problem is.

• 
  saiprasad (@saiprasad5591) reported 3 minutes ago

  @ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.

• 
  Vivek kumar (@Vivek_vikki9) reported 3 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD fraud network providers always loot the people. Their employees in the Hyderabad area are so negligible, such a worst service provider. Do you want me to take the legal action on you guys ?? Such a worst people working in ACT

• 
  anitha (@anitharai) reported 3 minutes ago

  @veeransg5 @ACTFibernet Crap.. they just not interested in fixing issues.. It’s just mentality of Indian service providers.. they will take full amount but can’t provide service .. they take power from your home n provide connection to others .. there will be around 10-20 connections from each box ..

• 
  souradeep sengupta (@souradeepseng14) reported 6 minutes ago

  @ACTFibernet Account no 102657127173 Complaint Ticket ID : SR10280081244234 Kindly resolve at the earliest. Your customer service executives have been absolutely useless to provide any timelines! No internet since the hailstorm 3 days back!!!!

• 
  Sumit Prakash (@SumitPr72537166) reported 8 minutes ago

  Pathetic service from ACT Fibernet in Sahakar Nagar, Bangalore. No internet from more than 24 hours and no proper reply from customer support..how we will manage our work.really pathetic service..@ACTFibernet @DoT_India

• 
  Aakash kumar Puri (@aakashkumarpur1) reported 11 minutes ago

  @ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!

• 
  M D S R (@Mudassi71375896) reported 12 minutes ago

  @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 12 minutes ago

  “@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”