ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sriram Rajaram (@Sriram0508) reported 2 minutes ago

  @ACTFibernet can you please respond to my query? Mesh network installation pending for over a week.

• 
  Vignesh Kumar Ramachandran (@rvignesh9008) reported 5 minutes ago

  2nd internet outage in the last 15 day. The ETA is revised for the 2nd time. Can you take a look on priority? SR10381021587084 @ACTFibernet

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 7 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 9 minutes ago

  @ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago

• 
  pramodhvittal (@pramodhvittal) reported 11 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Pranay Rupani (@pranayrupani) reported 14 minutes ago

  @ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow

• 
  saravanan s (@ssaravananmechg) reported 15 minutes ago

  @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

• 
  kumar apratim (@apratim18) reported 16 minutes ago

  @ACTFibernet can u please prioritise relocation request of ticket number SR10280979503424. Was supposed to happen by 4th July. My office work is getting impacted. Pathetic service.

• 
  Akshay Kumar Malipatil (@AkshayMali70819) reported 17 minutes ago

  Worst network @ACTFibernet worst service in Bangalore Vijayanagar

• 
  Lakhan (@LakhanINTS) reported 17 minutes ago

  @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all