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ACT

ACT outages and service status in Kānchipuram, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kānchipuram, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Baap_koMtSikha
    Tyler Rake (@Baap_koMtSikha) reported

    @ACTFibernet This "earliest" takes 24 hours every single time. Whenever I call customer care, the only word they know is "wait". I am done with your terrible service and fake assurances. This is my last recharge. Closing my connection soon! 👎

  • iShubham007
    Shubham (@iShubham007) reported

    @ACTFibernet Any update on ticket SR11581804549974 ? Can you please prioritise this as it's impacting business hours deliverables on weekdays ? The issue persists more than 24 hours.

  • ishwarachanta
    Ishwar Achanta (@ishwarachanta) reported

    @ACTFibernet complaint lodged at 1015 this morning, so far no rectification nor is there any response. Area is Dr PV Cherian Crescent Road, Egmore,chennai. Unfortunately we still have 4 months to go with you, else would have changed you long back.

  • dmvnsaid
    Mouli Dammalapati (@dmvnsaid) reported

    @ACTFibernet Agent while taking the lead, they said installation will be done once payment was done. I have made payment, later no call or not even lifting the call. I hope I need to cancel the lead as I need it immediately.

  • 3vikram18
    Trivikram Cheedella (@3vikram18) reported

    Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD

  • OfficiallyVenky
    Venkatesh Sridhar (@OfficiallyVenky) reported

    @ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.

  • OfficiallyVenky
    Venkatesh Sridhar (@OfficiallyVenky) reported

    @ACTFibernet It’s Day 4. And nobody is trying for a resolution except your messages here. Very poor. I will not recommend ACT anymore.

  • koushikadi
    Cassius lay (@koushikadi) reported

    @ACTFibernet Internet down since 3 days. No resolution provided. No customer care support.

  • evabuilds
    eva (@evabuilds) reported

    and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

  • yudish_dsy
    nobody (@yudish_dsy) reported

    @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different