ACT outages and service status in Kānchipuram, Tamil Nadu

Problems in the last 24 hours in Kānchipuram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kānchipuram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shrikanth Bharadwaj (@shrikanth607) reported 1 minute ago

  @ACTFibernet When will this calculation happen, ticket is already in closed state and when will the support team be trained on this, as per your support team this is not under company policy.

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  ismail baumran (@ismailbinomer) reported 2 minutes ago

  @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

• 
  Agnidipta Hom Roy (@agnidipta_AHR) reported 3 minutes ago

  @ACTFibernet @DoT_India My ACT fibernet connection is frequently getting disrupted in Ghitorni, Delhi. It happened 3 times in last 3 weeks. Your service is very poor, your support team tells me to wait for 4 to 5 hours but in ACT fibernet app, it tells me to wait more than 24hrs

• 
  Simanchal Sahoo🇮🇳 (@SimanchalSahoo6) reported 6 minutes ago

  @ACTFibernet Am genuinely a loyal customer. Not for your service but for escalation. Every month first week i have to raise a ticket to your team to fix my internet for which am paying. Do you guys have any shame? Are you really a brand or “Local Garage”? SR10181428844184

• 
  Sanjay Singh (@sanjayrathore36) reported 7 minutes ago

  @ACTFibernet @Venk_SA Worst services in Lucknow .

• 
  Akash (@akash_8a) reported 9 minutes ago

  @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

• 
  {{ RP }} (@KossLeBoss) reported 10 minutes ago

  As a 10+ year #ACT customer, this is deeply disappointing. Please take ownership and resolve this urgently. As a customer, I have no direct way to reach the assigned technician, the only channels available to me are customer support and social media. @ACTFibernet

• 
  Deltaowlfx (@deltawolfx) reported 12 minutes ago

  @ACTFibernet this is 5th time in 2 month that Internet is stopped working how pathetic your service is where should i complain or what to do should I remove the connection if you don’t have time to fix the issue?

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  Vijin C J (@cjvijin) reported 13 minutes ago

  @ACTFibernet My complaint no is SR10381474176154. i facing internet issue every alternative day...its taking more than a day to fix this issue. how will people work with this kind of net work issues

• 
  Bibin Bharath (@R3N3g4d300) reported 13 minutes ago

  @ACTFibernet second day and no resolution yet.