ACT outages and service status in Jhārsugra, Odisha

Problems in the last 24 hours in Jhārsugra, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Poornima menon (@Poornimamenon10) reported 3 minutes ago

  @ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected

• 
  Mirror (@dezendev) reported 4 minutes ago

  @ACTFibernet such a terrible service it's been 3 days I have been trying to get the shifting done, Yesterday I was asked to my self travel 20kms to old place to disconnect and bring modem to new place, Which I did. Still no progress,

• 
  Kerensa Sheen (@kerri_cp18) reported 6 minutes ago

  We've not had internet since Monday evening, nothing has been done and there is no way to speak to customer care reps (other than an AI chatbot which is of no use) - don't want to drag you like this but this reels of incompetence. Do better @ACTFibernet @ACT_Issues

• 
  Maniveer Baradi (@ManiveerBaradi) reported 7 minutes ago

  @ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)

• 
  Vikash Mohapatra (@vicky16101991) reported 12 minutes ago

  @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

• 
  Mohammed Jaffer (@MohammedJa11764) reported 14 minutes ago

  @ACTFibernet I'll not pay the charges I'll change my broadband network

• 
  rajusekh (@U1Raju) reported 17 minutes ago

  @ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336 - Since day 1 of installation, I keep raising tickets that doesn’t give me a permanent resolution yet. Extremely disappointing to see there has been no callback/ proper customer care assistance being provided yet. (2/2)

• 
  Rag Ani (@raga1921) reported 18 minutes ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

• 
  alex007 (@alex43225685) reported 19 minutes ago

  @ACTFibernet : our corporate internet connection not working since yesterday we have raised Service Request No: SR11880181013044 after that engineer visited site and simply told us that surrender your connection he is not able to resolve the issue, worst service of act Fibernet

• 
  Rag Ani (@raga1921) reported 21 minutes ago

  @ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs