ACT outages and service status in Jhārsugra, Odisha

Problems in the last 24 hours in Jhārsugra, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TBquickdropers (@bquickdrop36512) reported 40 seconds ago

  @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

• 
  rahul thakur (@rahulthakur000) reported 4 minutes ago

  @ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.

• 
  Shivam Garg (@shivamg0902) reported 5 minutes ago

  Hello @ACTFibernet @FiberAct You have the most useless wifi service It's been 5 days since the internet is down and there is 0 action on your end Neither anyone is bothered enough to address the issue nor your engineer is picking up calls. Most useless ISP.

• 
  Munmun Shukla (@munmunshukla88) reported 5 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  Rajendra Prasad Getla (@GetlaPrasad) reported 6 minutes ago

  @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

• 
  ధనం-ఇంధనం! (@psseshank11) reported 8 minutes ago

  @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

• 
  Rave-Up (@Tarzyen) reported 8 minutes ago

  @ACTFibernet Can you fix it asap I have meetings

• 
  Atul Kumar Dugar (@Atul_2206) reported 10 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

• 
  Ayush Goyal (@ayush987goyal) reported 11 minutes ago

  @ACTFibernet Provided the details. Seems your review is also as slow as the actual service.

• 
  Sachin Jain (@jainsachin1201) reported 15 minutes ago

  I get call from act and when i pick, it gets disconnected instantly. Team keeps closing the issue like this is account team issue or service team issue or we will change router. 15days passed in june and not able to use net properly. @ACTFibernet @jagograhakjago @consumerforum_