ACT outages and service status in Jhārsugra, Odisha

Problems in the last 24 hours in Jhārsugra, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adi (@Travellingpant) reported 2 minutes ago

  @ACTFibernet my internet is down from 3days still no update. No response from engineer or escalation manager. Pathetic service and poorest customer experience I have seen till now.

• 
  Piyush Chowdhary (@rcpiyush) reported 3 minutes ago

  @ACTFibernet Simple plan change request is pending for 10 days with no resolution. SR12379816557189 customer service is not helpful and app is not user friendly.

• 
  i@m (@FiZbQ) reported 6 minutes ago

  @ACTFibernet Still the issue is not fixed. No status update.. nothing happened. I even emailed to nodal officer and he also seemed to be sleeping on this critical issue. No response from anyone. Disgusting service by @ACTFibernet #actfibernet

• 
  Vipin Detani (@DetaniVipin) reported 14 minutes ago

  If you are in BLR never buy your wifi connection from @ACTFibernet. Worst service out there with virtually zero customer support. 12 days since a plan change request and no one has showed up. Now got a msg from them saying if I dont pay for the old plan they will cut the wifi.

• 
  rapo (@rapors36) reported 16 minutes ago

  @ACTFibernet By when you think it can be done? Is 1 week too little for you to resolve the issue? KINDLY REFUND MY MONEY

• 
  kanak prajapati (@polaroid080) reported 17 minutes ago

  My internet is again not working not even able to raise a ticket. @ACTFibernet - can you do something or should I switch the connection to some other operator

• 
  Dhruv Singh (@dhruv_droid) reported 20 minutes ago

  Hey @ACTFibernet, I’m stuck in a loop. I have an ongoing request (SR10279914201344) that’s stalled, so I raised a disconnection request (SR10279952569784) out of frustration. Still no resolution on either! Plenty of calls/texts from you, but zero action. Fix this.

• 
  Neeraj Verma (@NeerajV70007257) reported 23 minutes ago

  @ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService

• 
  Rohit kumar ray (@rairohit298) reported 23 minutes ago

  @Srinivasa After multiple calls & emails, @ACTFibernet has closed my ticket without resolving my refund issue. Router already returned (have video proof), yet refund kept on hold for months.Ticket no :SR10279644165026, I have all most following up on daily basis.

• 
  Shant Kumar (@Shant057) reported 25 minutes ago

  @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year