ACT Outage Report in Jhārsugra, Jharsuguda, State of Odisha
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Jhārsugra, State of Odisha
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Adrian
(@RyanAdr49399777) reported
I am done using @ACTFibernet. It’s been frustrating experience for last few weeks with repeated disruption of internet connection and very unprofessional technicians. Also, customer service is terrible. I would like to discontinue your services.
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Patrick-1229
(@1229_patrick) reported
@ACTFibernet @ACTFibernetHYD My grandfather who has already paid for a yearly subscription doesn't have internet for 2 whole months. 2 months without any internet. Is that how you treat customers??????? His ticket number is SR10177089758501
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Contractor Nesamani
(@Kashmir2kkumari) reported
@ACTFibernet All stories I'm hearing for past 2days, multipleETAs,1hr,2hr issue will be resolved,our technicianwillattendUr case first, we have escalated Ur ticket bla bla stories I have hearedfromACT Customerservice.First sendACT ChennaiCorporateAddress my Advocateneedfor legalnoticepurpose.
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Sunil
(@sunil0925) reported
@ACTFibernet SR10177683344624, here me out irresponsible people, In #kismatpur the services are pathetic!, no proper technician available, after 6PM you will die trying to get response, WORST EVER SUPPORT IN KISMATPUR, This is second issue in a row this week @timesofindia
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Prasanth Kumar P
(@prasanthpk77) reported
@ACTFibernet Due to the current rains in Srikalahasti,Tirupati Dist,hundreds of routers have been damaged due to Ur lines.This only happened because of yours,U r creating this as a customer problem.Replace damaged routers with new ones.Don't turn this issue into a customer issue.
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Sunil
(@sunil0925) reported
@ACTFibernet You should be ashamed of the pathetic service and escalation level you are maintaining in Kismatpur area, The service response has drastically went down and people are cancelling the connections. And your escalation dont mean a anything cause no ACT technician kismatpur cares.
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Harishankar V
(@harishankar86) reported
@ACTFibernet I have sent my account number via DM. Hope I will get a fast and permanent resolution
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Harishankar V
(@harishankar86) reported
@ACTFibernet Original resolution time was 10 am today. Now it is 9 pm. When I called at 8 am, your customer support guy said he will directly allow me to talk to escalation support at 10:30 am. Now when I called I was told that I cannot talk to anyone apart the support person. Shameless!!
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Krishna🤷♂️
(@Hyderabdi_ladka) reported
Fraud Service, Zero Customer support, don’t know how to value the customer, rude Staff, overall, Actfiber services are scam @ACTFibernetHYD @ACTFibernet @ACTFibernet
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Om Prakash Tiwari
(@optiwariindia) reported
@ACTFibernet Your team is operational after 7:30 and your actions are taken at midnight, Do you intentionally cause service outage for your customers for 7:30 hrs? As you are not reachable till 7:30 and customer cannot do anything till 0:00 to 7:30 at all.