ACT outages and service status in Jhārsugra, Odisha

Problems in the last 24 hours in Jhārsugra, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  Nitesh Singh (@NiteshS62998787) reported 4 minutes ago

  @ACTFibernet please check out my problem in dm

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  Pradip Dabhi (@pradipdabhi) reported 4 minutes ago

  @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

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  Rishabh Gambhir (@furious_kopite) reported 5 minutes ago

  @ACTFibernet @ACTFibernetHYD SR10178879872976 Your router is lying within my premise for last 3 months after disconnection. Multiple followups on email, call and what not, but no resolution. I am throwing away your routers today if no one comes to pick it up.

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  GODLIKE OP (@Laks_1996) reported 12 minutes ago

  @ACTFibernet It's been two days since we lost internet connectivity and no proper service to restore. SR10179879156154 FYI

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  Bhaiya Ankit Ranjan (@RanjanBhaiya) reported 16 minutes ago

  @ACTFibernet What prioritisation you are doing ? Closed the ticket without resolving the issue, This is seriously not good and by the way Why you had tagged me as "Chronic Customer", Did asking questions wrong? Or if I dont align with your view I become Chronic?

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  Rajarshi (@rajarshi) reported 20 minutes ago

  Extremely shoddy customer service by @ACTFibernet , after collecting 6 months fees in advance, they have wired shut my kitchen window at installation and now there is zero response regarding rewiring, raised on 24th tech yet to be assigned #hyderabad

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  Ami (@ammitas12) reported 20 minutes ago

  @ACTFibernet Why is ur sales team 24/7 available to make endless promises before payment, but 0/7 available after? This bait-and-switch is unprofessional. Sold false commitments to close the deal, now unmet promises & zero response from the rep. Fix this culture. #ACTFibernet

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  Raj (@mrajbharat) reported 24 minutes ago

  @ACTFibernet Thanks much for the very quick and apt help !

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  sujith kumar reddy g (@sujithkumar_g) reported 25 minutes ago

  @ACTFibernet , I am really disappointed and regretting for taking act connection two days back, I’m not getting speed, created a ticket SR10379874434644, your technician visited not able to solve the issue, when I called to your customer care, your agent said nothing can be done

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  Deeptanshu Lodh (@DeeptanshuLodh1) reported 28 minutes ago

  I have escalated the matter to the customer service multiple times, they have requested callback from technician, not a word from technician till now. We pay thousands of rupees for this pathetic service which is diabolocal. Please look into it @ACTFibernet