ACT outages and service status in Jhārsugra, Odisha

Problems in the last 24 hours in Jhārsugra, Odisha

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jhārsugra, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yashwanth Reddy (@YashwanthR28440) reported 1 minute ago

  @ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man

• 
  Vineet Shrestha (@vineetshrestha9) reported 2 minutes ago

  @ACTFibernet ID: SR11081047219104 Internet has been down for 24+ hrs. Engineer visited and said the cable is broken at a pole, another engineer was to fix it, but no update yet. Please expedite the resolution ASAP.

• 
  Anvesh Nelluri (@anveshnelluri9) reported 2 minutes ago

  Hi @ACTFibernet @ACTFibernetHYD , It's been 2 days without internet, I've raised a ticket and called act support but no help. This is a very bad experience as an end user. #WorstAct #Worstfiber #neverrecommend

• 
  Probiotic (@sun1385) reported 3 minutes ago

  @ACTFibernet is the worst broadband provider. I have WFH setup and since yesterday Wi-Fi is not working. While onboarding I was assured of same day resolutions however on ground reality is different. @jagograhakjago

• 
  Balagere Resident (@varthurcitizen1) reported 6 minutes ago

  @ACTFibernet Terrible customer service support and installation support from @ACTFibernet . After taking full advance payment not sending technician to do installation. @jagograhakjago

• 
  jaywantpandya (@jaywantpandya) reported 7 minutes ago

  Dear @ACTFibernet , there are many frequent internet not working issues and every time, it takes more than 24 hours to resolve it. This causes financial, social, health troubles as nowadays, internet is wholemsole. U must compensate it by increasing days limit in recharge period.

• 
  Prabhu Sreenivasan (@1979Prabs) reported 10 minutes ago

  @ACTFibernet @ACTFibernet - how do I escalate this further ?? Am tired of making calls to your customer care and service engineers !

• 
  Dheeraj (@dheeraj_aluju) reported 13 minutes ago

  @ACTFibernet if I call the customer care, they are telling to call after 1-2 hours because your portal is also down. What is going on? I should wait how many days without internet at my home. If you are not able to resolve, PLEASE CLOSE MY CONNECTION AND REFUND MY MONEY BACK !!!

• 
  karthik valluri (@vamsivallurik) reported 14 minutes ago

  @ACTFibernet My subscription is active till August end. Hope ur incompetent engineers see it and do it only after that day. I am fedup.. imagine disconnect request soley due to service guys,after being customer for what 10 + years

• 
  Arun Shankar (@ArunShanka17393) reported 15 minutes ago

  Very often, this is an issue. Can you see what is the issue?? There is no way that we can connect to customer care, all I have to do is chatbot. Pathetic! @ACTFibernet