ACT outages and service status in Jagtiāl, Telangana

Problems in the last 24 hours in Jagtiāl, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jagtiāl, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bibin Bharath (@R3N3g4d300) reported 2 minutes ago

  @ACTFibernet seems to be an ongoing issue. Lost internet today since morning 9am and only response is the generic one where eta for fix is evening 9pm and it is still not resolved at 10pm. Extremely frustrating!!

• 
  G. Sundarrajan (@SundarrajanG) reported 3 minutes ago

  I am extremely disappointed with the support experience of @ACTFibernet . In the last one week, the same service request has been reopened three times because the issue has never been permanently resolved. Each time I was informed that the problem was fixed, but the issue reappeared shortly afterward. Pathetic !

• 
  {{ RP }} (@KossLeBoss) reported 5 minutes ago

  I’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet

• 
  Arun Vicky (@arunvicky2) reported 7 minutes ago

  @ACTFibernet every month there is a problem with ACT. The internet will not work but using @HathwayBrdband for cctv and never faced any issues. Hathway is much more reliable. SR10381470365184 Will cancel @ACTFibernet. Worst Provider

• 
  MR KAATS (@mr_kaats) reported 7 minutes ago

  My connection has already been disconnected at my request, yet I'm being asked 2 pay the full month's charges. Why should I pay for the days the service wasn't working nd my complaints went unanswered? I expect a waiver for the outage period nd a revised final bill. @ACTFibernet

• 
  karthik alagan (@karthikalagan) reported 13 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  sri vatsav (@SrivatsavGorthi) reported 13 minutes ago

  @ACTFibernetHYD @ACTFibernet SR10181511731864 Frustrated with the service. I upgraded to 200 Mbps, but now I’m told my copper cable doesn’t support it. Raised a ticket to fix the issue, but no response. Now I’m being asked to pull the cable internally myself. Poor service!

• 
  Yogita Sharma (@YogitaS44968288) reported 14 minutes ago

  @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it

• 
  Harsh N Patel (@HarshPatel5940) reported 14 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 16 minutes ago

  @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.