ACT outages and service status in Jagdalpur, Chhattisgarh

Problems in the last 24 hours in Jagdalpur, Chhattisgarh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Jagdalpur, Chhattisgarh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Against cockroach party. (@MadhuShett64784) reported 7 minutes ago

  @ACTFibernet @PrabuPrithik Primarily ask your staff Mr Sriram to respond to multiple calls (8925820780)for service,next advice him to be calml while your customer calls out of frustration.Advice him not to shout around with your client,we are not receiving free service.More than 20 calls went unattended.

• 
  Venkatesh Sridhar (@OfficiallyVenky) reported 7 minutes ago

  @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?

• 
  Srijan Majumdar (@Elite_Raven1159) reported 13 minutes ago

  @ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446

• 
  yogesh sherman (@yogeshsherman) reported 13 minutes ago

  @ACTFibernet internet not working within 15 days of installation, pathetic company, this is happening in delhi so you can understand , how is there service outside delhi. Go for reputed companies like airtel, jio or even bsnl

• 
  Rashi Sureka (@badassureka) reported 19 minutes ago

  @ACTFibernet I have cancelled my connection and the router has to be picked up it's been 17 days but no one has reached out and the complaint is open- sr10181610934041. Your chat bot doesn't allow to connect to an agent. Pathetic service

• 
  Suman Kumar (@sumanpsk) reported 20 minutes ago

  @ACTFibernet your service sucks

• 
  tanuj raj (@tanujrraj) reported 21 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Pallavi Dutta (@pallavi_dutta1) reported 22 minutes ago

  @ACTFibernet @FiberAct I paid for your connection. No one came to fix the Wifi. Your app says connected and installed. Been following up with your team since 2 days but no response. Can your Cx care pls get better and not be so agentic?

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 25 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Ramjee Madina (@ramjee_rm) reported 25 minutes ago

  @ACTFibernet Your representative assured me the issue would be prioritized,resolved, and closed within 3 days. LIt’s been a week.Please stop making excuses and resolve the issue as promised.Please raise another disconnection request without making excuses.I need disconnection req immediately