ACT outages and service status in Imphal, Manipur

Problems in the last 24 hours in Imphal, Manipur

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Imphal, Manipur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R (@airnoforce) reported 7 minutes ago

  @ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this

• 
  Manish Sharma (@manntwts) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 9 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Jainesh Patel (@jaineshbp) reported 12 minutes ago

  @ACTFibernet Why do I have to make over 10 calls and wait for hours on call to get a Wifi installed (despite after making a payment)? Absolutely terrible service No one from backend or escalations team even calling back after several escalations!

• 
  Pranay Rupani (@pranayrupani) reported 12 minutes ago

  @ACTFibernet I did get a call at 10 pm, hopefully the issue will be resolved tomorrow

• 
  Shivam Srivastava (@shivam3012) reported 13 minutes ago

  @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 17 minutes ago

  @ACTFibernet Frequent internet disruptions, 15th June and now 1 July. Pathetic service from #actbroadband #fail #avoidact

• 
  ponrajkumar (@ponzvetri) reported 19 minutes ago

  @ACTFibernet Another day without internet. When will you fix the issue ? 3 days without internet for work from home professional. Now you are loosing the trust we have. Need to look for alternatives

• 
  R (@airnoforce) reported 23 minutes ago

  @ACTFibernet @ACTFibernet please help..this is yet to be resolved

• 
  प्रत्युष (@Pratyushhhhhhh) reported 23 minutes ago

  @ACTFibernet Please help me upgrade my plan to a Mesh Router setup. I am currently using a 500Mbps plan at 1199+Tax but when I try to upgrade to Mesh router the same price gets updated to 1299+Tax and has to be paid for 6 months in advance. Please call me for discussion