ACT outages and service status in Imphal, Manipur

Problems in the last 24 hours in Imphal, Manipur

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Imphal, Manipur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  प्रत्युष (@Pratyushhhhhhh) reported 4 minutes ago

  @ACTFibernet Please help me upgrade my plan to a Mesh Router setup. I am currently using a 500Mbps plan at 1199+Tax but when I try to upgrade to Mesh router the same price gets updated to 1299+Tax and has to be paid for 6 months in advance. Please call me for discussion

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 4 minutes ago

  Refer to SR11080962938994 @ACTFibernet , iam fed up of your pathetic service, you don't resolve the problems on time, I don't want to continue with you kindly refund my money

• 
  Sharath (@thisissharath) reported 5 minutes ago

  @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

• 
  Ravindra (@RavIndra559) reported 5 minutes ago

  Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 07-Jul(DD/MM) 09:00 to 13:00. Team ACT @ACTFibernet @ACTFibernetHYD what to do now? Any suggestions?

• 
  Viyaki (@viyaki_s) reported 8 minutes ago

  @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

• 
  Lipun (@football_LM10) reported 16 minutes ago

  Dear @ACTFibernet , I raised a ticket few days back , instead of resolving it your team closed it without any solution. This is really pathetic 😡. Unable to reopen the ticket also. Ticket No SR10280892583664 . Please help

• 
  Sachin Gogia (@runthusiast) reported 16 minutes ago

  @ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔

• 
  Rahul Sharma (@CARahulSh) reported 17 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

• 
  Sriku P (@SrikuP93) reported 19 minutes ago

  @ACTFibernetHYD @ACTFibernet Looks like this has become a WEEKLY ISSUE... PLEASE RESOLVE THIS SOON, OR I WILL BE FORCED TO CHANGE MY INTERNET CONNECTION... TOO MUCH COMPLACENCY AND NEGLIGENCE BY YOU ALL... CAUSING CONSTANT HEADACHE AND INCONVENIENCE. #pathetic customer service.

• 
  AM (@abhisar_mhptr) reported 20 minutes ago

  @ACTFibernet i have been trying to shift my connection since last week and have been a customer for so many years and yet pathetic custormer grievance . No ones responding for shifting since last 6 day