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ACT outages and service status in Haripād, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Haripād, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Haripād, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Haripād, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • GetlaPrasad
    Rajendra Prasad Getla (@GetlaPrasad) reported

    @smasithick It doesn't matter as Long as price is on a higher side people won't use that easily. Look at me I Brought jio air fibre base plan which cost 599+ GST it's way to costly for that 30MBPS. Now I'm using @ACTFibernet which cost almost 3500 for 6 months with 1 additional month as a Bonus. I'm getting better speeds and also FUP is at 3.3TB unlikely @jio Air Fiber which limited to 1TB post the speeds are the worst

  • vigneshvicky456
    Vigneshkumar Parameswaran (@vigneshvicky456) reported

    @ACTFibernet Hi Team,It's been 24hours now, still my internet is down and for my entire area, No response from CSR and the field engineer number is switched off. The SO CALLED MANAGER GAVE HIS NUMBER FOR ANY ISSUES was very rude on the call yesterday and now not even responding.

  • sidhePaHadseee
    Unfiltered Pahadi (@sidhePaHadseee) reported

    @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

  • _pradeep_m_
    Pradeep (@_pradeep_m_) reported

    @ACTFibernet How do we get in touch with support. It's been 2 weeks, tickets gets closed automatically. No one calls. Can we get support? Should I consider a service provider change?

  • Prabhanjan1110
    Prabhanjan (@Prabhanjan1110) reported

    @ACTFibernet My internet has gone down for the second time in the last 48 hours. I’m extremely frustrated with having to repeatedly deal with outages and being redirected to an ineffective chatbot. Could someone look into this urgently and provide a permanent resolution? Complaint number SR10280729045434 Need this fixed ASAP.

  • mishraabhinn
    अभिन्न मिश्रा (@mishraabhinn) reported

    @ACTFibernet I have taken 200 mbps plann only 10 mbsps speed comes. Please fix

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet I have raised a request to shift my wifi box to our newly constructed building but none of your tenchinicans seem to bother to come. My previous SR was also closed promising me that they would shift the box. I have raised an SR again - SR10180632693894 Kindly Help

  • shivam3012
    Shivam Srivastava (@shivam3012) reported

    @ACTFibernet Really pathetic. Connection disconnected despite making advance payment. Your customer service is a joke who hangs up on customers.

  • Pratyushhhhhhh
    प्रत्युष (@Pratyushhhhhhh) reported

    @ACTFibernet Please help me upgrade my plan to a Mesh Router setup. I am currently using a 500Mbps plan at 1199+Tax but when I try to upgrade to Mesh router the same price gets updated to 1299+Tax and has to be paid for 6 months in advance. Please call me for discussion