ACT outages and service status in Haripād, Kerala

Problems in the last 24 hours in Haripād, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Haripād, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Raj (@deepu67) reported 1 minute ago

  @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

• 
  Satadru Deb (@1400MicroGrams) reported 3 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Sachit Bhat (@SachitRidesAway) reported 7 minutes ago

  @jagograhakjago I want to complaint against @ACTFibernet - several times they have sent people over to repair my wifi connection problem but everytime it rains, the connection goes off. I have no idea why this is happening. Please help. I am tired of this now. #bangalore

• 
  Avinash Shishoo (@laidback1954) reported 7 minutes ago

  @ACTFibernet Facing continuous issues with your internet service and rather poor service response from your side. Are you in a position to resolve ?

• 
  Satadru Deb (@1400MicroGrams) reported 10 minutes ago

  @ACTFibernet @ACTFibernet I also have the call recordings of the very capable customer service executive ramyashree. Let me know if recording needs to be made public

• 
  Susheel Siddamshetty (@susheelshetty) reported 13 minutes ago

  @ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER

• 
  Hellblaze (@lonewolf9029) reported 13 minutes ago

  Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet

• 
  Yogesh Bhardwaj (@YogeshB20643297) reported 17 minutes ago

  I recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet

• 
  Amalendu Pandit (@AmalenduPandit) reported 18 minutes ago

  @ACTFibernet The internet is down for 3 days and you don’t seem to care. Every time I call customer care for SR10181212473534, they come with the 9pm resolution time, which is absolutely a **** excuse. And the day keeps on increasing. This is how you provide customer care?

• 
  Tea Kada Raja (@Vaathiyaar_Offl) reported 22 minutes ago

  @ACTFibernet I have never seen a more pathetic network than this; customers should switch immediately—it is in your best interest.