ACT outages and service status in Haripād, Kerala

Problems in the last 24 hours in Haripād, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Haripād, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mohammad suleman (@Mohammadsu19391) reported 6 minutes ago

  @ACTFibernet I understand it's currently unavailable, but that is exactly why I am requesting an expansion. There are many potential customers in Khawas Ji ka Rasta (302002) who are fed up with local providers and want to switch to ACT. Please share this ground reality with your network pla

• 
  MOHANA PRIYA (@mohanapriyare) reported 9 minutes ago

  @ACTFibernet There are more technicians are here but no response its a cable problem in stright to my street end nonone visited and one day went today is sunday today also you wont clear can I claim these days an extra? Because you wasted and i used my mobile internet

• 
  Mohammad suleman (@Mohammadsu19391) reported 12 minutes ago

  @ACTFibernetHYD @bnarendraverma @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Dheeraj (@dheeraj_aluju) reported 16 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 16 minutes ago

  @ACTFibernet The issue is still open. Kindly connect with the technician and let me know the current status honestly. Either you guys have not planned for this rainy season properly and are shortage of man power or just straight incompetent. Kindly take a look into this urgently!

• 
  Harry (@harrythemod) reported 21 minutes ago

  why is it that we have to reach via social media to even get a decent ticket resolution and updates. @ACTFibernet like ETA resolution time just keep on expanding without comments. is there any technician man power shortage or operational challenges? No roper escalation paths

• 
  Sachit Bhat (@SachitRidesAway) reported 24 minutes ago

  @ACTFibernet EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. It has happend more than 5 times now - is there a solution or not. Everytime a guy comes, he says next time this won't happen. But same story. #bangalore and this time too your reply will come after ages.

• 
  shambhu (@shambushandilya) reported 25 minutes ago

  @ACTFibernet Okay, so for a month it worked and now again since yesterday no internet in my area, not just me but few of other people as well who uses act. Last time it took 12 days to fix, and we didn't changed the ISP. This time I'm not sure how much more it is going to take.

• 
  shambhu (@shambushandilya) reported 27 minutes ago

  @ACTFibernet Thank you, First thing I do is to raise case and then struggle to get any update. Last time when internet was down for almost 8-10 days i requested for connecting disconnect and refund but you refused saying as it would not be possible. I'm not renewing with you next term.

• 
  Debottirno Chowdhury (@SubimolSen) reported 32 minutes ago

  @ACTFibernet I have raised request for shifting my connection. Still no call from field team all customer care professional said ur ticket is in high priority. What is going on?