ACT outages and service status in Haripād, Kerala

Problems in the last 24 hours in Haripād, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Haripād, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jagyanseni (@SweeTie92083310) reported 3 minutes ago

  Internet down since today; Ticket SR10279909602684 still unresolved. Entire area affected. Support only giving ETR (23 Apr, 1st half) with no concrete update. This is severely impacting my work. Need immediate escalation to higher team and urgent resolution. @ACTFibernet

• 
  Praveen Subramani (@PraveenSub51203) reported 5 minutes ago

  @ACTFibernet Another ticket: SR10379907146294. Worst service. Raised a complaint last Wednesday, 6 days later here we go again. People have better things to do than chase support. Fix this ASAP.

• 
  Srinivas Rayabandi🇮🇳 (@DrSriLata) reported 6 minutes ago

  Hey @ACTFibernet, this is unacceptable. Applied for relocation on the 20th, promised installation by the 22nd. It’s now the 24th and I’m still stuck without internet. My work is suffering. Sort this out ASAP! Complaint No: #SR10179937122025 #ACTFibernet #CustomerServiceFail

• 
  Shant Kumar (@Shant057) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD Facing issue with Internet since yesterday morning. Trying to reach the service but the person stopped answering my calls since yesterday. Can you please look into this matter?? The service is pathetic. Didn’t expect this as I’m using ACT from 4 year

• 
  Adi (@Travellingpant) reported 7 minutes ago

  @ACTFibernet my internet is down from 3days still no update. No response from engineer or escalation manager. Pathetic service and poorest customer experience I have seen till now.

• 
  viswanathan (@sailorviswana) reported 12 minutes ago

  @ACTFibernet @chennaiactfiber @NaMoInTamil 103015853858 chennai connection. Upgraded 48 hrs before. Last 24 hrs no service. Customer care saying connection cannot be resumed indefinitely. This is the way ACT cheating. My life is screwed because of this...

• 
  Patriot Pulse (@Patriot_Pulse_) reported 13 minutes ago

  What a worst service @ACTFibernet . It's been 2 days since there is no internet connection. Your Technical Team is not Picking up the calls . There is no other option other than changing the service to Airtel/Jio.

• 
  Bharath Kumar (@Bharath__badass) reported 14 minutes ago

  @ACTFibernet What pathetic service are you guys running? Second internet issue this month. Just checked the speed. Not even getting 5mbps for the amount being paid that is supposed to get 100 mbps. Fix this issue ASAP. DM'd my details .

• 
  md fayaz (@fayazizzy) reported 15 minutes ago

  Very bad service, after recharging the network gets so slow. Worst service. @ACTFibernet @ACTFibernetHYD ******* service bastards what u people are doing don't know.

• 
  ABHISHEK REDDY (@abhishekreddy95) reported 15 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD no one has addressed the ticket. I do not have internet again. Can you please have some ethics to solve this. You should be ashamed to see this post dwelling even after 7 days without resolution. Please help me discontinue ACT services. I AM DONE