ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  santosh kumar das (@santoshdas1984) reported 10 minutes ago

  Pathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -

• 
  Vivek kumar (@Vivek_vikki9) reported 11 minutes ago

  @ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.

• 
  M D S R (@Mudassi71375896) reported 12 minutes ago

  @ACTFibernet Since 2 to Day the same reply 48 hours, you are not waiting for payment for an hour, but we have stop our office activities because of your cheap Service which is still not solved since 5 days @DoT_India kindly Take against this Company for not taking care of customers needs

• 
  Pradeep Kumar Sahu (@Pradeep64662977) reported 13 minutes ago

  @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

• 
  ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported 13 minutes ago

  “@ACTFibernet Pathetic service! After installation, no one cares. Technicians don’t respond properly and issues are ignored. This is highly unprofessional and unacceptable. Take immediate action or be ready to lose customers.”

• 
  Sourabh Sharma (@Sharmasourabh1) reported 16 minutes ago

  @ACTFibernet @ACTFibernet only ETA you are increasing but I am.not getting any call, even no one is here at site where the actual problem is.

• 
  Tribbiani (@Chandler_Trib) reported 19 minutes ago

  @ACTFibernet Extremely disappointed with the irresponsible service from @ACT_Issues. After a week of "24-hour" installation promises, a technician just informed me it'll take another 2 days. Your customer care team seems to have zero visibility into reality. Do better.

• 
  Kranthireddy Madapa (@KranthiR0122) reported 20 minutes ago

  @ACTFibernet @ACTFibernetHYD I am writing to escalate my concerns regarding the poor service experience with your customer support team. Despite raising a complaint (SR10180045079924) for connectivity issues, the case is being closed without proper verification.

• 
  Naga Gowtham T (@NagaGowthamT) reported 23 minutes ago

  @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI

• 
  Kerensa Sheen (@kerri_cp18) reported 35 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠