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ACT outages and service status in Hailākāndi, Assam

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Hailākāndi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • audiwate
    1 Million+ (@audiwate) reported

    @ACTFibernet My work hrs is 9:00 to 17:00! Would you reimburse my one day loss of pay?? As you claim the service restoration to happen around 19:00 .. i request you to treat this on priority..

  • dhairyakhale
    Dhairya (@dhairyakhale) reported

    @ACTFibernet That is the exact reply I have in ACT customer care also, but I don't see any update, no phone number, nothing.. how will I address my pending work?

  • senrobotics
    Senthil Kumar (@senrobotics) reported

    @ACTFibernet There has been no response, and this is one of the worst services. Customer care informed me yesterday that they would resolve it within 2 hours, but it's almost two days with no resolution.

  • HemanthINDAP
    Hemanth🙏 (@HemanthINDAP) reported

    @ACTFibernet Worst support from ACT internet team. From last 2months, they are not refunding my security deposit amount, even I have cleared all dues, returned devices. Multiple calls, Visited office, mails, tickets. No one is responding. Don't choose ACT, they are cheating us.

  • BalakrishnanR
    R. Balakrishnan (@BalakrishnanR) reported

    Yet to see a customer service support worse than @ACTFibernet .they call. Then send a “happy “ code. Unresolved . And after ten minutes they send a message “resolved”! Dont ever subscribe to ACTFibernet.

  • RGShubham2712
    R G Shubham (@RGShubham2712) reported

    @ACTFibernet Well it has just been over a week now and my internet is down again. @ACTFibernet just let people know you are not worth it and let them explore other vendors. Such a pathetic service and then these engineers don't take your call on time. I will be discontinuing this month.

  • mamidi_shyam
    Shyam Mamidi (@mamidi_shyam) reported

    @ACTFibernet Following a brief 30 minute storm the Fiber went down and now this is the third day and it’s still not up. All we get it the standard message that it is taking more time. Can someone ensure that some decent service level is assured?

  • travelgeekabhi
    Abhishek Kumar Singh (@travelgeekabhi) reported

    @ACTFibernet Internet down for 2 days due to ACT infrastructure issue. Now being asked to host ACT box with 24x7 power support in rented premises for just ₹59/month. I pay ₹9/unit electricity. Compensation not justified. Active prepaid plan till July but no resolution yet.

  • vanam_kiran
    Kiran Vanam (@vanam_kiran) reported

    @ACTFibernet Still now no one has fixed the issue. It's been 24hrs I have escalated and issue was raised last 10 days back. How many days you want to fix this issue? #Noactfibernet

  • nandakumarkesh
    nandakumarkesavan (@nandakumarkesh) reported

    @harintiwari @JioCare Go for @ACTFibernet ..... Jio will never solve your problem within 5 days... There won't be internet for min 30 days in a year...