ACT outages and service status in Hailākāndi, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Hailākāndi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Hailākāndi, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Madhav Vasanth (@tisismadhav) reportedHey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.
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Surya Attili (@thesuryattili) reported@ACTFibernet I’ve been without internet for almost 35 hours. ETA was yesterday 8:30 PM, but there’s still no resolution or update. Support hasn’t helped, and I can’t WFH as mobile data is unreliable here. Please resolve ASAP. Ticket: SR10181037423224
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Manish Kumar (@Jadeja_manish25) reported@ACTFibernet Your team demonstrated out of the box thinking to solve my problem-they deleted the ticket itself from the system !! Pleased by this innovative skill, I have raised another ticket - to discontinue the services for which I made full payment in advance. Keep the change! @TRAI fyi
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Viyaki (@viyaki_s) reported@ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?
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Deepak Pal (@Deepakpal) reportedHey @ACTFibernet 2nd instance of no internet in a week. Can you please help resolve the open ticket. Thanks
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abhinav sinha (@abhinavsays42) reported@ACTFibernet I wanted to move from airtel to ACT hoping that service will be better. But the experience has been worse/pathetic. After taking the initial payment for 3 months the service representative has stopped responding to calls. Just hope the refund comes on time.
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Espikay (@espikay) reported@ACTFibernet Hi, i've been experiencing an outage since afternoon in Uttarahalli, Bengaluru. Please fix this.
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Pulcher (@pulcharr) reported@ACTFibernet Never mind. Today I booked another ISP. Moving away from your pathetic service forever
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Priyanka Mishra (@mishrap276) reported@ACTFibernet We relocated to a new place and requested for wifi reinstallation and the request was raised on 26th so that I can get services on time. From morning I'm trying to reach out to people but getting no help. No contact option. Pathetic services!!!
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Manirajan S Kannan (@ManirajanKannan) reported@ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too