ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 3 minutes ago

  @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

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  Chandru Anirudh (@ChandruAnirudh1) reported 3 minutes ago

  @ACTFibernet what a worst service u ppl r providing ystdy also no internet tdy also same issue if vr calling also no response worst shld change to other broadband ur guys r worst

• 
  Souvik Samantaray (@souvik0725) reported 3 minutes ago

  @ACTFibernet @TRAI @jagograhakjago Please review this thread. Act Fibernet charged me ₹3500 on 6th April, however they refuse to service. It’s mentally harassing. I’m unable to WFH and this is a serious violation of basic consumer rights. Please help!

• 
  Vinay Kulkarni (@vinkulkarni83) reported 9 minutes ago

  @ACTFibernetHYD @ACTFibernet kindly have your customer support team stop giving blank calls, The latest one came from 91-1409321511, upon answering heard an agent breathing for a second and hanging up (usual practice from a long time)

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  AK Singh (@AKSingh42544383) reported 10 minutes ago

  Hey! @ACTFibernet Simply horrible you are& shameless too. Your local team never respond & your customer care is simply a post office. As far as your net is concerned , it can’t stay healthy even for 48 hrs. Will you refund for downtime periods from your monthly bill.

• 
  dinkar Singh (@dinkarsinghh) reported 11 minutes ago

  @ACTFibernet Am a working professional and really needed that,l. So sad to see this service in hyderabad. Regarding feasibility it's so sad

• 
  Bikash Rana (@BikashRana101) reported 14 minutes ago

  @ACTFibernet @ACTFibernetHYD Don’t tell me that the neighbour switched off the Internet. Have some Shame. Such a pathetic service

• 
  WalterWhy (@Borington214993) reported 14 minutes ago

  @ACTFibernet @ACTFibernet Now the service is restored after 24hrs. Since you provided internet for 20min you can't charge me whole day for it. I see the billing started yesterday, Why the cycle date is still 10th October and not 11th October?

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 15 minutes ago

  @ACTFibernet @ACTFibernet and dont bother calling i am as well gonna decline the calls like how your engineer has been doing i need answers in this place and to my post only no dm as well i will not be replying in dm this has gone beyond my patience level every month an issue with the network

• 
  R K Malhotra (@rkmalh1956) reported 16 minutes ago

  @ACTFibernet 19 hours and still not resolved. Your service guys have requested to change router but it seems they are more interested in weekends then serving clients