ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthic Iyyappa (@KarthicIyyappa) reported 6 minutes ago

  @ACTFibernet I ordered a 4K Set Top Box on 27 July with a promised delivery within 2 days. Despite multiple follow-ups with customer service, I have neither received the box nor been given a clear or convincing timeline. Ticket# SR10381355245705. Improve your customer service.

• 
  'Beer' Grylls! (@mshankars) reported 9 minutes ago

  Dear @ACTFibernet it is so frustrating with your customer service while i ordered for one ACT stream box and keep waiting for it. Same experience while trying to upgrade the router and finally i had to give up.

• 
  mamidimanikant (@mamidi09) reported 12 minutes ago

  Disappointed with @ACTFibernet service today. Technician was unqualified and spoke very rudely. Requesting an experienced technician to resolve Ticket

• 
  Lak (@LakshmanSamala) reported 13 minutes ago

  @ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too

• 
  BHAINA (@DeoBhaina) reported 13 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  karthik alagan (@karthikalagan) reported 15 minutes ago

  @ACTFibernet 2.5 days. Multiple follow-ups. An unresolved complaint. And instead of a proper resolution, I have had to deal with abusive behaviour from representatives over the phone. A broadband provider can have a technical failure.

• 
  Khushi Chauhan (@khushikibaat) reported 19 minutes ago

  So done with @ACTFibernet man. ****** wifi and ****** service

• 
  விவசாயி (@Vairavan_V) reported 20 minutes ago

  @ACTFibernet One Of the worst service provider in chennai.. Frequent disturbances in internet connection since 15 days. Technicians coming and going but no resut. Better to Deactivate and live peaceful. Worst and worst

• 
  Gopal Iyengar (@gopiye) reported 22 minutes ago

  I lodged a complaint for the non working of ACT WiFi at my residence in Chennai on 23 July. The service engineer checked the instrument and suggested that the router needs replacement. It's more than a week now and the router has still not been replaced. @ACTFibernet

• 
  Jasneet Singh (@jasneetbhatia) reported 23 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.