ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 3 minutes ago

  @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager

• 
  Sanjay (@SanjaySampath7) reported 4 minutes ago

  @ACTFibernet Broadband connection down since yesterday. After raising complaint I received SMS saying it would be fixed by 9 PM but it was not resolved. This morning I received another SMS extending the ETA to 1 PM. Really disappointed and no communication from the engineer.

• 
  Sanjay Debnath (@sanjaydebnath86) reported 7 minutes ago

  @ACTFibernet Your customer care is one of the biggest liars. They can go to any extent. Last time for buffering issue resolution, they pushed me to opt for a 3-month plan saying I could recharge for 1 month later. But now only 3-month recharge option is available. #misleading

• 
  Narendrababu (@penbabu) reported 8 minutes ago

  @ACTFibernet Worst service. Don’t say customer care, say it as customer pain. I will never recommend nor opt for act to any one with immediate effect let me wait for the payment you looted gets consumed. I will also approach consumer forum to take action against you suitably.

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 9 minutes ago

  @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

• 
  Mahesh Jain (@bjpsupporter999) reported 9 minutes ago

  @ACTFibernet This is recurring and check the number of tickets raised in the past few weeks. Either cancel my subscription and refund me the amount paid else provide seamless service. Full stop. Take this issue on PRIORITY. @ACT_Issues @ActfiberC

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 9 minutes ago

  @ACTFibernet So any update in when i will be able to access my network? The "engineer" named Gurram Sai is not even bother to answer my calls and is instead declining my call great service the tracking shows by 12:00pm would you look at that it is 2pm already 👏🏻👏🏻 great work @ACTFibernet

• 
  Prithviraj (@ghprithviraj) reported 10 minutes ago

  Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

• 
  M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported 11 minutes ago

  @ACTFibernet *Service Alert!* Hi MOHAMMED AZIZULLAH SHAH QUADRI Your ACT Fibernet service is heading for *Disconnection* as your bill is Overdue. Account No:101004471906 Meanwhile you are trying to resolve the issue and no response in Dm..its literally disappointing service #worst #service

• 
  ನಿನಾದ | निनाद | Ninaada (@ninaada) reported 14 minutes ago

  @ACTFibernet internet is down since yesterday evening. I have raised ticket SR10279744980184 yesterday itself, but no response or anything yet.