ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivek Indripala (@vivekindripala) reported 9 minutes ago

  @ACTFibernet Bill date is 15th, yet getting repeated calls/msgs to pay early — please stop. Also facing frequent internet disconnections for the past week, WFH badly affected. Support said "some work going on" with no ETA. A/C: 123786297660. Please resolve urgently.

• 
  Kumar Srinivasan (@kumaranna) reported 9 minutes ago

  @ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving

• 
  sumanth (@sumanthcalling) reported 14 minutes ago

  @ACTFibernet Your chatbot is of no use. It's a mere ticket registering gateway. No way to connect to you other than that. I am a customer for 15 years. I just have to rethink about continuing with you.

• 
  Shahnur Siddique (@siddique725) reported 14 minutes ago

  @ACTFibernet Worst customer service. Dont buy it. They can't fix the problem. Its more than 18 hours now.

• 
  karthik (@karthikraoul) reported 15 minutes ago

  @ACTFibernet Hi team, i am seeing in my bill atonal 118 rs for late which happened due to app issue. Could please help me on that

• 
  MOHANA PRIYA (@mohanapriyare) reported 18 minutes ago

  @ACTFibernet There are more technicians are here but no response its a cable problem in stright to my street end nonone visited and one day went today is sunday today also you wont clear can I claim these days an extra? Because you wasted and i used my mobile internet

• 
  Harsh N Patel (@HarshPatel5940) reported 19 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  veerarock (@tangelea) reported 21 minutes ago

  @ACTFibernet @FiberAct Worst support experience. Reported the issue yesterday at 5 PM, but still no response. Technician Sravan(8712606419) disconnected my call and isn’t answering. Support team keeps giving scripted replies instead of resolving the issue. Unacceptable service.

• 
  Kumar Srinivasan (@kumaranna) reported 23 minutes ago

  @ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride

• 
  Ramjee Madina (@ramjee_rm) reported 25 minutes ago

  @ACTFibernet @ACTFibernet installed defective product Your executive assured me the defective product would be fixed the very next day. It's been a week, there's still no resolution, and I'm still being charged. Is filing another grievance the only way to get this resolved? #broadband