ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamruddin Ansari (@camronify) reported 6 minutes ago

  @ACTFibernet hi ive applied for the fiber internet connection despite of sharing my all documents and all necessary details that your executive asked they never told me that my area is not serviceable still they charged me 2500 rupees now ive called multiple times no one telling

• 
  Deepak (@sdeepak_01) reported 7 minutes ago

  @ACTFibernet Internet not working since yesterday, still issue is not resolved SR10280008833304. When it will restored?

• 
  Sunitha Nahar (@sunithanahar) reported 9 minutes ago

  Never ever from the time we have got WiFi at home have we face outage this long . It’s been like 24 hours and tickets raised are ignored . Is #Jio better than #ACTFibernet ?

• 
  Piyush Bohra (@piyushbohra) reported 13 minutes ago

  @ACTFibernet Why you closed ticket within resolution SR10280018250004 From morning No internet, however your msg said it is restored at 9:30AM

• 
  Mohammed Jawwad (@champion8790) reported 14 minutes ago

  @ACTFibernet Since9 days iam waiting I request your esteemed office to kindly expedite the process and complete it by today or tomorrow. Failing which,I may be compelled to proceed with installing other WiFi services.Their service is very fast they install the WiFi on the same day as the req

• 
  Dr Rishi (@rishidoc98) reported 14 minutes ago

  @ACTFibernet Very pathetic service from act my internet no 103323011887 has not been working since 3 days inspite of making multiple complaints there is no resolution

• 
  Saif diwan (@Saifdiwan233431) reported 15 minutes ago

  @ACTFibernet It's been more than 24 hours since raising a ticket, and you closed the ticket without resolution. Also, I am not able to log in to my account on your app or website; it says my account does not exist anymore. Are you kidding?

• 
  Raghu (@Raghhu_visu) reported 16 minutes ago

  @ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody

• 
  Dr Rishi (@rishidoc98) reported 22 minutes ago

  @ACTFibernet @ACTFibernet it has been more than 3 days , no field person has come and attended the issue , there is no resolution at all , requesting you to attend it on priority and restore my connection

• 
  Gayatri (@iwrite2xpress) reported 22 minutes ago

  @ACTFibernet I have raised upgraded plan request almost 2 weeks ago and paid the required amount promptly. To this day it wasn't resolved and on top of that your support team were consistent in giving false promises. Yours has to be the worst downfall in customer care.