ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jesse pinkman (@iyer_ravindra) reported 6 minutes ago

  @ACTFibernet SR10380461964374 from yesterday internet is not working raised multiple tickets and escalated through mail no action is being taken very worst service what the area service provider doing even ticket is raised no action is taken they seem doesn’t exist

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  Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported 6 minutes ago

  On contacting customer support, we were informed that our complaint has been registered and the service will be resumed within the next 72 hours. Why should customers be left without internet for several days due to an internal account transfer process #ACTFibernet #PoorService

• 
  Kavish Jadon (@kavishjadon) reported 6 minutes ago

  @ACTFibernet genuinely impressive how you sell "reliable internet" and then just… don't provide internet. my internet has been cut off AGAIN. raised a ticket AGAIN. the "expected resolution time" keeps changing AGAIN. last time i had to beg 15 days straight to get reconnected.

• 
  Ramarao Dutta (@urchinni) reported 10 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL NOT RESOLVED. 4 days and still counting. No technician has contacted us. There has been absolutely no update regarding the cause or the expected resolution time. How much longer are we expected to wait for a service that we are paying for?

• 
  Subhajit Saha (@RonSaha) reported 10 minutes ago

  @ACTFibernet @ACTFibernet Why the person who is responsible for repairing is disconnecting calls. Is this a way you treat customer. If he is not repairing, kindly appoint somebody else.

• 
  avijeet kumar (@avidno1) reported 11 minutes ago

  @ACTFibernet @HirdeshPra16612 Like you solved for mine. It's been 36 hrs since the issue has been raised but no resolution yet. You guys are ******* bunch of morons

• 
  DeccanChargesXSRH (@delhisuri5) reported 12 minutes ago

  @ACTFibernet Ninnati nundi wifi internet ostaledu ra phone chesthe response ledu Whats the problem? Why internet are not coming

• 
  Nitin Chugga (@NitinChugga09) reported 14 minutes ago

  @ACTFibernet @ACTFibernet Now it is evident about the digital issues in Govt. of Karnataka applications. ACT ID 102798567916 Prospect ID 102798548256 Registered Mobile 8618305814

• 
  Rajenderreddy (@rajender4reddy) reported 15 minutes ago

  @ACTFibernet SR10180476603804 No internet for over 48 hours. Your team keeps changing the resolution time and making false commitments. We contacted the technician yesterday. He finally called and said he was at another site and would reach within an hour.

• 
  Rahul R (@RahulRKhivnsara) reported 20 minutes ago

  @ACTFibernet this is the worst service ever. I have lost wifi connectivity thrice since Saturday. Everytime your representative fixes it works for a day then, again it's the same thing Horrible. How is someone working from home supposed to manage this?!