ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ktwodee (@ktwodee) reported 2 minutes ago

  @ACTFibernet Is someone coming today to get the issue resolved ???

• 
  rahul thakur (@rahulthakur000) reported 3 minutes ago

  @ACTFibernet Until I receive money I won’t give those boxes. Remember that i have read people review how u guys trouble customers for refund. Good condition?? You guys should br ashmed of your service

• 
  Kartikaya Joshi (@kjoshi0202) reported 3 minutes ago

  @ACTFibernet Ticket ID: SR10180988438314. No resolution, no technician, no callback. This is unacceptable. I had to return to the office and work late due to your excuses. I plan to complain publicly and discourage others from using ACT Fibernet. I'll switch providers tomorrow.

• 
  TBquickdropers (@bquickdrop36512) reported 17 minutes ago

  @ACTFibernet @ACTFibernetHYD How long should it take just for the internet to start working again? It's been 12 hours now. It's already been past the etr time. Either fix it or we'll change providers. You guys can't do this also properly. SR10180786849254

• 
  manish kundan (@manishkundan01) reported 18 minutes ago

  @ACTFibernet @ACTFibernetHYD I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Based on that assurance, I turned away another ISP at my doorstep. Since then, I've called customer care every day. #CustomerService

• 
  ik (@doomerpills) reported 18 minutes ago

  Had a horrible experience dealing with @ACTFibernet today in delhi, the wifi has not been working for 2 straight days now and to make matters worse, their "customer support reps" refuse to pick my phone or reply to my many many messages.

• 
  Guru (@gurwaratarun) reported 18 minutes ago

  @ACTFibernet Same story every 2nd day connectivity is zero, big mistake moving from @airtelindia and @JioCare Regret the inconvenience. Looks like the issue is still not resolved. We have re-opened the service request SR11780733414574. Our team will get in touch with you

• 
  ashish mishra (@talk2ashishm) reported 19 minutes ago

  @ACTFibernet Your team called 2 times but FAILED to share the notification as well as customer consent. Thy say we sent for plan upgrade wen asked did customer received any proof ..no answer, is this how ACT work..then you say cust u drop email to X team if u want tht email..what is this

• 
  Prashant's Blog 🖥️ 📝 📱 (@prashant241095) reported 21 minutes ago

  @ACTFibernet is worst Its been more than 2 weeks that i called Customer care to cut extra wire of broadband. You guys asked for 72 hour's time when I called u 2 weeks before. Till yesterday you said same dialogue. If u cant help your Customers then please close your company

• 
  RandomHuman (@vijaytnc) reported 24 minutes ago

  @ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service