1. Home
  2. Companies
  3. ACT
  4. Hailākāndi
ACT

ACT outages and service status in Hailākāndi, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Hailākāndi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at ACT

ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RaziaDevani
    Razia Devani (@RaziaDevani) reported

    Pathetic service by Actfibernet... No responsibility or ownership... @ACTFibernet

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.

  • blackandwitty
    shasha (@blackandwitty) reported

    @ACTFibernet Shut upppp okayyyyyy, set the connection or give back our money. I'm filing an online complaint on you

  • deepu67
    Pradeep Raj (@deepu67) reported

    @ACTFibernet SR10381179589144, the original resolution time promised was 15/7 21:00. The ticket was raised around 15/7 15:03. It’s been almost 20 hours and still nobody showed up. If you cannot keep up the promise why even bother to give a resolution time.

  • anveshnelluri9
    Anvesh Nelluri (@anveshnelluri9) reported

    @ACTFibernet How many days do you need to resolve this? My work is hampered because of this and I don't want anyone to suffer like me and never recommend it to anyone.

  • cybercrawler99
    cybercrawler99 (@cybercrawler99) reported

    @ACTFibernet I have been getting this same response for past 2 days. The other providers at least complete the installation in 12-24 hrs, with ACT I don’t see that happening. Looks like this is the trailer for your service Im going to get in future.

  • GanesanJC
    JC Ganesan 🇮🇳 கணேசன் _ Change Agent (@GanesanJC) reported

    @ACTFibernet Dmed the ticket number. It takes minimum 20 mins to talk to customer service representatives.

  • salahuddinliaz
    salahuddin liaz (@salahuddinliaz) reported

    @ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as

  • ProtestforRight
    The Swarna (@ProtestforRight) reported

    @BaitVishalR @ACTFibernet I bought a new connection of ACT and now due to some junction box issue, they are telling me that they will raise a request for disconnection on behalf of me.

  • crackedotdev
    Cracked (@crackedotdev) reported

    @ACTFibernet No proper update, and no estimated time for resolution. For a service that people depend on for work, studies, and everyday life, keeping customers in the dark for half a day is simply not acceptable.