ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nikhil Kaveth (@thegr8uk) reported 3 seconds ago

  @ACTFibernet Update: I received a callback from the ACT Broadband billing team, and they have adjusted my bill by crediting the charges for the outage period. Thanks for the prompt action and for resolving the issue. @ACTFibernet

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 2 minutes ago

  Refer to SR11080962938994 @ACTFibernet , iam fed up of your pathetic service, you don't resolve the problems on time, I don't want to continue with you kindly refund my money

• 
  Prashant Kumar (@Prashan39394527) reported 2 minutes ago

  @ACTFibernet @ACTFibernet @DoT_India will you please respond or should i formally register a Complaint with consumer court and a police complaint because you basically took my money and sis not provide me the service as promised!!

• 
  Dr. Kannan RR Rengasamy (@KannanRr) reported 5 minutes ago

  @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

• 
  R (@airnoforce) reported 7 minutes ago

  Need help with my ticket no: SR10380984976134 @ACTFibernet

• 
  Random Opinion 🇮🇳 (@Random_Raay24) reported 12 minutes ago

  @ACTFibernet If I cancel my subscription, will you accept your router broken into pieces by hammer 🔨, pls confirm planning to do it by next 24 hours 🙏🏻🛜🔨

• 
  LoneGoat (@BlueHawks110) reported 17 minutes ago

  @ACTFibernet Thank you for the response. However, a waiver does not address the inconvenience caused by being without internet for over 24 hours. My concern is the repeated delays in resolving outages and the lack of communication from support. Please provide a clear ETA for restoration.

• 
  Pankaj Dewangan (@dewa_pankaj) reported 22 minutes ago

  @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

• 
  Sriku P (@SrikuP93) reported 26 minutes ago

  @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?

• 
  Manirajan S Kannan (@ManirajanKannan) reported 27 minutes ago

  @ACTFibernet Again you did it!! Even after many escalations from my end still you couldn't fix the issue. It's the 4th day now. I tried all the ways. There is no proper response. Nobody knows the issue and what is going on. I asked for a disconnection but you couldn't do that too