ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uday M (@muvr) reported 10 minutes ago

  I have raised a complaint that my Internet is not working on 30/6 with the Service Request SR10180954236174. The issue is still not resolved. Worst Customer Service. @ACTFibernet @ACTFibernetHYD @FiberAct

• 
  Viyaki (@viyaki_s) reported 14 minutes ago

  @ACTFibernet Why can't you guys solve a customer's issue instead of just closing the ticket? Such a disappointing experience. When are you guys actually going to address a customer's issue properly? And most importantly, when can I get my internet back?

• 
  Syed FX | Prop Trader | ICT (@Syed_4206) reported 19 minutes ago

  I have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet

• 
  Naik (@anaik1987) reported 20 minutes ago

  @ACTFibernet There is an intermittent Internet disconnection from last week and this is the 4th SR I am raising to get it resolved. I am fed up of this worst CS. I dropped mail to the tech lead and escalation team but till not there is no response. Again internet is not working.

• 
  Abhishek Jain (@abhi_ikey) reported 20 minutes ago

  @ACTFibernet There is no update on cresit transfer. Let me know if I have to process through sonsumer forum channels, this is a harassment. For selling a new connection you sell it in 5 minutes and att3nd the customer asap but for this I have tweeted, emails, called 100 times but no response

• 
  Manish Kumar (@Jadeja_manish25) reported 28 minutes ago

  @ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.

• 
  MJ (@MJ_199318) reported 28 minutes ago

  @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights

• 
  Mahath Somina (@Mahath_1995) reported 29 minutes ago

  Worst response from ACT fibern et from visakhapatnam service people, if this keep on going I will switch to jio fiber @ACTFibernet @actfibervizag

• 
  Akshay Kumar Malipatil (@AkshayMali70819) reported 30 minutes ago

  Worst network @ACTFibernet worst service in Bangalore Vijayanagar

• 
  ice (@kafkaonthefloor) reported 31 minutes ago

  @ACTFibernet Wi-Fi has been down since morning. I’ve raised multiple tickets. No response from your team. No calls get thru your fake numbers online. What sort of service is this ??? Fix this or cancel my connection