ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Killer whale (@killer_whale6) reported 14 minutes ago

  Day 4 of @ACTFibernet holding my ₹3932 refund (SR10279747451781) after trying to install a commercial distribution box onto my private property without prior disclosure.Official NCH Consumer complaint filed (Docket #9085977).@TRAI @jagograhakjago look into these predatory delays

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 14 minutes ago

  @ACTFibernet Still how long is needed for uh ppl u guys not replying in message nor mail worst service giving dummy reasons same dialogue who hired uh ppl can I get a call from ur senior manager escalate the issue and I need a call now

• 
  Naresh Aswani (@nareshaswani) reported 15 minutes ago

  @ACTFibernet Your ott plan does not work properly. Sony liv not working since last 10 days. Your customercare want to close the complaint without resolution. Pathetic.

• 
  Killer whale (@killer_whale6) reported 15 minutes ago

  Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

• 
  Prithviraj (@ghprithviraj) reported 15 minutes ago

  Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 16 minutes ago

  @ACTFibernet @ACTFibernet and now the time for resolution is 7:30pm really? Why is it so the time has changed only after a tweet and trying to reach out to a customer care via the application the time has postponed and not before? Need answer not thank you for the patience

• 
  Rudy 𐤊 (@Rudy14112222) reported 19 minutes ago

  @ACTFibernet so pathetic start with your service Sales and engineers promised that by Sunday the fibre will be ready and now it is getting delayed and I need to cancel and refund immediately

• 
  shreyas belavadi (@belavadi_7) reported 21 minutes ago

  This is completely unprofessional experience. The way I’ve been treated after payment is unacceptable, and I genuinely regret choosing @ACTFibernet .week later, I still have no proper connection, no update, and no accountability. This is not how customer service should work.

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 29 minutes ago

  @ACTFibernet and conveniently the fault of the municipality all the times at times the agent say the municipality cut down the wire in our area even when there was no municipality work being done that particular day and time.

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 31 minutes ago

  @ACTFibernet Your service leaves a lot to be desired..