ACT Outage Report in Hailākāndi, Hailakandi, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Hailākāndi, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 01: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Bharath
(@Bharath39013812) reported
@ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and app is not recognising me by the help of my registered phone number and showing I'm not an existing user.
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Bharath
(@Bharath39013812) reported
@ACTFibernet @shyamkrishnan Hello @ACTFibernet, I'm also facing the same issue. Your customer care and apo is not recognising me by the help of my registered phone number and showing I'm not an existing user.
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Sunny Saha
(@Sunnysa3338) reported
@ACTFibernet no Internet connection and junction box not working . Sri Sai layout , Kattigenahalli, Yelahanka 560064. Tried calling technician no one is there to attend SR10276078496274.
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Bharath
(@Bharath39013812) reported
@manutoms @ACTFibernet Even I'm facing the issue. What is happening with their service. Even their customer service is unable to recognise my registered mobile number and I'm facing this issue in my Act app too.
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Komal
(@komalskip) reported
@ACTFibernet hey what's wrong with your app and customer service ? My mobile number is suddenly showing not registered and again the app or website isn't giving me my bills and transaction data
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Manoj Mathew
(@theManojMathew) reported
@ACTFibernet - I'm unable to access your internet and at the same time your app isn't accepting my phone number for login- the same phone number I have been using for years! Please look into it, this is very irritating to loose your connection in the middle of a workday
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N
(@Naveen_AFC) reported
@manutoms @ACTFibernet Update for anyone else who might be in the same boat - As customer care calls were also not working, talked to the service engineer that helped with the last outage. Apparently their main server is down. Fix is in progress. ETA 3-5 hours.
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Hema Anirudh
(@hema0503) reported
@ACTFibernet my user id and phone number has been deleted from your database even though I've never applied for any disconnection request. Now I can't seem to get through to your customer care because I'm not longer a customer.
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Tani_zing
(@zing_payal) reported
@ACTFibernet what is the issue with your website and mobile app. I am not able to login to my account either with my mobile number nor account number. Even the internet is not working??
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Sajal Khanter
(@sajalkhanter) reported
@ACTFibernet - your internet doesn’t work. Please cancel my connection and give me a full refund. Your sales reps keep telling me they are in a meeting when I call them. These very same sales reps came at record speed when it came to taking my money for a new connection. Awful.