ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amritanshu Swaroop (@i_am_amri) reported 7 minutes ago

  @ACTFibernet @jagograhakjago @nch1915 Help! Ghosted by the reps of ACT Fibernet - Contact No. 9217036662 & 8882734721. Paid ₹3890 yesterday & received no service, msg or calls. They don’t pick calls & installation is still not done. Prospect ID 110805733793

• 
  Naveen Kumar S (@IamNaveen_s) reported 11 minutes ago

  @ACTFibernet My original ticket for shifting was closed and I got another ticket registered by calling ur customer care. ETR was 06/06/26. Now that is closed without any explanation or contact at ground level. And another ticket is opened to further move the ETR?. Is this some joke ?.

• 
  zeeshan ali (@123456789ali) reported 11 minutes ago

  @ACTFibernet no resolution .

• 
  Dinesh Palnati (@_palnati) reported 14 minutes ago

  Over 24 hours without internet. ❌ Multiple false ETA timelines. ❌ Received a call promising quick resolution ❌ Still no internet At this point, the issue isn’t just the outage, it’s the lack of accountability.@ACTFibernet,@ACTFibernetHYD when will this actually be resolved?

• 
  jyotirmaya sharma (@jyotirmaya56051) reported 19 minutes ago

  @ACTFibernet A mechanic comes this morning, changes the router, promises years of uninterrupted service. A few hours later, the service has gone. No Internet, apart from the business of changing the router.

• 
  Ravi Sinha (@sinharavi0506) reported 20 minutes ago

  Worst internet service @ACTFibernet @ACTFibernetHYD @ACT_Issues . They will keep bluffing you after taking money. Is this the way you operate ? Just for installation we need to wait for days in this era ???

• 
  Ayan Chowdhury (@ayanc97) reported 20 minutes ago

  Anyone looking to book broadband don't ever go for @ACTFibernet They will lie to you that if you setup their fibernet box in your home with your electricity you will get waiver but 2nd month running there is 0 discussion about that, no mention of waiver ,and support ticket stuck

• 
  Ankit Mahala (@ankit17737) reported 21 minutes ago

  @ACTFibernet kindly refund the relocation fee, it’s been only 1 month since I shifted here. There is outage and no customer support is able to help or provide an RCA of the cause and proper ETA. Better I shift to Jio or Airtel for reliability. Ticket no.: SR10280576863644

• 
  NARESH (@UPPARINARESHIND) reported 22 minutes ago

  Your Service request SR10180567521374 is expected to be resolved by 04-Jun between 13:00 to 16:00. @ACTFibernet @ACTFibernetHYD

• 
  Ayush Songra (@ayush_songra) reported 22 minutes ago

  @ACTFibernet just a day after getting a new connection, it’s down and it has been 3 hours since. Zero accountability and boilerplate responses. Wouldn’t recommend anyone