ACT outages and service status in Hailākāndi, Assam

Problems in the last 24 hours in Hailākāndi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Hailākāndi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  मार्गबन्धु श्रीधर: (@EkanAnekan) reported 6 minutes ago

  @ACTFibernet Could you confirm if the connection will be restored today - I have created the service request 4 days before

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  Krishna (@krishnapanjimar) reported 11 minutes ago

  @ACTFibernet I had very good opinion about your service, but this time lost trust. Will never again take your service and suggest to my friends. Just refund my amount if you can't provide service. Its completely blocking my office work.

• 
  Nishanth Mohan (@Nishant68614547) reported 12 minutes ago

  @DoT_India @ACTFibernet Internet not working for long now. A ticket has been raised having number SR10280628326884. Kindly process this immediately.

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  Viineet Sindhwaani (@thevinsin) reported 13 minutes ago

  @ACTFibernet Internet is not working from past 2 days, there is no action from the team. Cam somebody help pls, if not pls proceed with disconnection for such a pathetic service.

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  Manidhan மனிதன் (@trbmani) reported 15 minutes ago

  @ACTFibernet Team, I am without ACT internet for more than 24 hrs. Raised complaint SR10380587096194, ETA is already moved a couple of times. Engineer not picking up the call.. Helpdesk disconnects the call after waiting in the queue.. your service is totally dysfunctional

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  मार्गबन्धु श्रीधर: (@EkanAnekan) reported 15 minutes ago

  @ACTFibernet I have been following up with ACT on an open case SR10380613665854.Have sent details & my location map in DM.ACT Engineer spoke promising to reconnect but it was not done despite repeated follow up.I have GX installation & have NO dues.Need HELP/connection URGENTLY.

• 
  Shilpesh Shah (@Shilpesh1807) reported 17 minutes ago

  @ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days

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  मार्गबन्धु श्रीधर: (@EkanAnekan) reported 19 minutes ago

  @ACTFibernet I have already informed in my DM to you as well as to your customer service that I am out of India and can not receive regular calls - I can only take WhatsApp calls. Please provide connection without further DELAY. Your representative spoke and took all the details and assured.

• 
  Shivam Garg (@shivamg0902) reported 22 minutes ago

  Hello @ACTFibernet You have a very stable network when no downtime But you have a pathetic support in Delhi-92 region It's been 2 days since the outage happened and no response or action Idk what's wrong with you I guess you don't want to operate in this region of Delhi

• 
  Nilesh Patel (@NileshP28391464) reported 25 minutes ago

  @ACTFibernet Merely saying "thank you" achieves nothing; it is essential to resolve the issue within the timeframe you specified. Constantly changing the schedule day after day does not solve the problem.